yashsingh1/xdaforums huggingface dataset:
[One (M7) Q&A, Help & Troubleshooting] alray:
if you want to go back to stock, follow nkk71's guide linked in my signature.
[One (M7) Q&A, Help & Troubleshooting] WilmanB:
Bricked HTC One M7 (newbie)

Hello there Mr. Matt

It's really great to have good people trying to help members with their problems. As such, i would like to ask for your help and unbrick my HTC One. I made a rookie mistake and i may have bricked it. Here's what i have done.

[Q] HTC One can't enter CWP/TWRP on boot loop please help

i think i really messed up my HTC one first of all here's the screen details on the boot loader

and I'm a complete noobie on android and this is phone is my frist android device

****UNLOCKED****

M7_UL PVT SHIP S-OFF RH

CID-HTC__044

HBOOT-1.57.0000

RADIO-4T.27.3218.14

OpenDSP-v32.120.274.0909

OS-

eMMC-boot 2048MB

Apr 25 2014

PC: Windows 7 Ultimate

The story is I tried to root my device using this tutorial in youtube from zedomax

and it was a success without trouble,

So I tried to install a custom ROM ViperOne_6.2.0.zip

and its where everything got messed up when the installation returned an error during installation

I tried reinstalling and i think i wiped all the data on the storage including the backup using the TWRP wipe button including OS files

after several attempts i was able to re enter TWRP and/or CWP trying to install via Sideload command but failed

i cant load zip files via my PC too because my pc cant read/write the storage of my phone. (I installed USB drivers and phone is detectable on device manager)

now the bootloader have this error Active cmdline overflow! (1094 Bytes)

here's the thread history: http://xdaforums.com/htc-one/help/htc-one-enter-cwp-twrp-boot-loop-please-t2802041

Already flashed custom recovery but still cant enter recovery mode after clearing cache and rebooting fast recovery. I don't know what else to do, PLEASE HELP

I really hope you can help me use my phone again.

More power and than you very much in advance.
[One (M7) Q&A, Help & Troubleshooting] SBM_from_LA:
Soft Bricked Galaxy Note 2 SGH-i317

I was wondering if your help was only for HTC Phones .. or if Samsung devices also qualified?

I attempted my first Phone Root yesterday but ran into a problem.. with Odin hanging up. I attempted to repeat but the same problem and now the phone is stuck on the screen about Firmware was Interrupted error.

Running 4.4 (AT&T).. and Developer's Option was turned on before Root began

I found instructions on another site on how to unbrick this model phone... I said to flash stock image (4.1.2) using Odin... I tried but the process

failed... After that I decided to stop because I didn't want the battery to completely drain and it doesn't appear to want to charge while it's having this problem.

I"m still able to get into Download Mode... but Recovery Mode is not accessible. I estimate the battery still has a decent charge still... I pulled it out of the phone.

I'm hoping someone could help me resolve this issue. There isn't any important data on my phone.. and my contacts are all saved/edited through Gmail...
[One (M7) Q&A, Help & Troubleshooting] Y.O.N:
Bricked My Phone

hello there, do u know what happen to my phone?

[IMG="htc"]https://lh3.googleusercontent.com/-Whld7rn1SMw/U7q1R00CyYI/AAAAAAAAHN4/Z0IFp_Ge-m8/w483-h858-no/DSC_0001.JPG[/IMG]
[One (M7) Q&A, Help & Troubleshooting] alray:
you either flashed the eng hboot or you have flashed something really bad while s-off (incompatible firmware)

post the output of "fastboot getvar all" except imei and serialno

---------- Post added at 12:51 PM ---------- Previous post was at 12:47 PM ----------

matt did not replied to this thread for quite a while now (1+ year). Better to ask your question in the appropriate q&a forum for your device
[One (M7) Q&A, Help & Troubleshooting] Y.O.N:
Already open a thread.. Yes.. I try to change my MID.. But end up like this..

I cannot connect to adb anymore.. :confused:
[One (M7) Q&A, Help & Troubleshooting] alray:
moving to your other thread, it will be easier to help you there: http://xdaforums.com/htc-one/help/htc-one-m7-software-bricked-t2808235/post53975408
[One (M7) Q&A, Help & Troubleshooting] pkhuai:
HTC One boot loop problem

Hello Matt,

I have sent you a email regarding to my phone.

please let me know if you got my email or not.

Thank you very much for your help

Richard
[One (M7) Q&A, Help & Troubleshooting] rcloke91:
Restored a Nandroid backup and flashed the correct firmware (5.11.1540.9) and after rebooting I'm stuck in what I think is download mode. I have no idea how this possibly could have happened considering I've done nothing terribly out of the ordinary. No HBoot, no recovery, nothing. When plugged into the PC I notice in device manager it comes up under ports as "Qualcomm HS-USB Diagnostics 9006 (COM3)".

Should I assume I have a brick on my hands?
[One (M7) Q&A, Help & Troubleshooting] Danny201281:
Unfortunately I can't offer any major fix or advice. But I notice your question is unanswered for some time. But I can offer a glimmer of hope as I've known of phones in worse situations being brought back.

You problem sounds similar to the QHSUB_DLOAD brick problem that happened to many after updating firmware. What Firmware no. did you update from?

If you jumped from 3.xx.xxx.xx to 5.xx.xxx.xx the link in the post I quoted above may help you.

Can you still get Fastboot working in ruu mode?
[One (M7) Q&A, Help & Troubleshooting] rcloke91:
It does sound similar, yet different. I haven't encountered any thread on here mentioning the One being stuck in this mode specifically, which is odd. I restored my TWRP backup of my 5.x stock ROM it booted up fine on the 3.x firmware. Worked fine upon boot. Thought I was good to flash the 5.x firmware and that's what killed it.

HTC is offering a replacement, but I'd rather just get this one working again because it's sim-unlocked, and I really don't want to have to go back to AT&T to play their unlock waiting game--especially now that I'm no longer their slave.
[One (M7) Q&A, Help & Troubleshooting] Danny201281:
If you've skipped the 4.xx.xxx.xx firmware update for your phone that's defiantly what's done it.

If your s-off and Fastboot still works in ruu mode you could try flashing the missing 4.xx.xxx.xx firmware then reflash the 5.xx.xxx.xx I can't say 100% this will work or what the outcome may be most people wouldn't of had this option as normally it results in a dead phone. But in theory it should work as what you need to do is get the missing update. But it will only be possible with s-off since you can't downgrade firmware with s-on.

But please don't take this as solid advice I have limited experience flashing firmware especially on s-off phones.

Also with Fastboot in ruu mode you could try flashing an ruu if you can find on for your device.

P.s your ruu mode, dose it show a silver HTC LOGO with a triangle with ! Inside in each corner?

I would definitely take a good look at the thread in that link though and maybe post in there as it was a fix designed for broken firmware. Also I be live the OP no longer maintains this thread
[One (M7) Q&A, Help & Troubleshooting] rcloke91:
nah, no fastboot, no RUU mode, nothing. If I had any of those I'd be fine on my own, but I'm pretty sure this thing is bricked. HTC is offering to replace/repair it for free, so It'll be fine. Thanks for the help.
[One (M7) Q&A, Help & Troubleshooting] CamoGeko:
There is a thread out there by dexter which will help most of you guys that are stuck in qualcomm download mode.

I once has the same issue and sadly had to return my device to HTC for board replacement coz nothing else would work. Also at that time the method by dexter didint exist, I suggest you all to try that before sending the device for repair.

Sent from my baked potato with blue cheese
[One (M7) Q&A, Help & Troubleshooting] RRaczak:
Looking for someone to help me figure out how to fix my phone via skype/teamviewer w/e. I doesn't seem like I'll be able to get my provider to send me a used one or anything. I've tried for around 40hours tyring to fix this and one problem keeps leading to another so I'm completely buckered out and demoralized lol.
[One (M7) Q&A, Help & Troubleshooting] hyoi:
fastboot getvar all

(bootloader) version: 0.5

(bootloader) version-bootloader: 1.57.0000

(bootloader) version-baseband: 4T.27.3218.14

(bootloader) version-cpld: None

(bootloader) version-microp: None

(bootloader) version-main: 5.12.771.3

(bootloader) version-misc: PVT SHIP S-ON

(bootloader) serialno: SH3XXX000000

(bootloader) imei: 359oooooooooooo

(bootloader) meid: 00000000000000

(bootloader) product: m7_ul

(bootloader) platform: HBOOT-8064

(bootloader) modelid: PN0710000

(bootloader) cidnum: H3G__001

(bootloader) battery-status: good

(bootloader) battery-voltage: 4316mV

(bootloader) partition-layout: Generic

(bootloader) security: on

(bootloader) build-mode: SHIP

(bootloader) boot-mode: FASTBOOT

(bootloader) commitno-bootloader: dirty-1f512bb6

(bootloader) hbootpreupdate: 11

(bootloader) gencheckpt: 0

Not rooted, but tampered and relocked (or unlocked). No OS. No stock backup and no RUU.

How can I solve it? I don't care cooked or stock rom, just work.

Thx!
[One (M7) Q&A, Help & Troubleshooting] Danny201281:
your not bricked you just need to unlock your bootloader if it's locked and push a Rom.

Which recovery do you have and does recovery boot with bootloader unlocked?(of course it won't boot to custom recovery with locked or relocked bootloader)

Better to post here http://xdaforums.com/showthread.php?t=2180425 or send PM if you need more help as this is definitely off topic here
[One (M7) Q&A, Help & Troubleshooting] CamoGeko:
Why don't you post your problem details here and see if someone can help?

Sent from my baked potato with blue cheese
[One (M7) Q&A, Help & Troubleshooting] Danny201281:
For sure that's the best option here. For the record (and I don't recommend you try this) The correct way to unlock a GPE is with the fastboot command

fastboot oem unlock

but due to the bug I mentioned this method doesn't work either.

If that did work and the bootloader unlocks you still need to get it booting. If we fail to get it booting you will be screwed :( So best course of action is to send it in. Get a free repair from HTC, then when you get it back pay for Sunshine App. It should unlock your bootloader, root the phone and turn s-off in one shot. Then should something like this happens again you can try fix it your self with help from us. And if you can't fix it you will at least be able to return it to 100% stock (Requires s-off) and reinstate your warranty so you can send it to HTC again. :good:
[One (M7) Q&A, Help & Troubleshooting] Fred2yu:
Thanks again so much -- I'll send it to HTC as suggested. This's been very helpful!
[One (M7) Q&A, Help & Troubleshooting] Mar1nc3:
Hi everyone, my phone is Htc one m7 swisscom, The other day I made the update then is restart and did not work anymore, just rebooted. I made factory reset and all files have been deleted. I tried then to go into recovery to install any other version of Android but not boot recovery. I have tried different recovery by installed, but when I try to go into recovery, and not boot ...

If anyone can help me, what else should do??? Thnx.
[One (M7) Q&A, Help & Troubleshooting] adverse_effects:
If someone can help me out I can donate usd 20.00 to their favourite cause
[One (M7) Q&A, Help & Troubleshooting] Danny201281:
Do you have access to a custom recovery? Which one name and Version please?
[One (M7) Q&A, Help & Troubleshooting] Danny201281:
Are you flashing recovery correctly? Don't forget erase cache ;)

fastboot flash recovery name-of-recovery.img
fastboot erase cache
fastboot reboot-bootloader

Now select recovery from the bootloader menu :good:
[One (M7) Q&A, Help & Troubleshooting] Mar1nc3:
I tried, but it does not work, do not know if it is a problem that is Swisscom also probably need a recovery that fits, or no ptoblem for this. Can I do unlock the root from the beginning probably fix it, also not forget is s-on and tempared, she might have a problem of these.
[One (M7) Q&A, Help & Troubleshooting] Danny201281:
Ok can you post the output of

fastboot getvar all

Please censor your IMEI and Serial Number before posting :good:
[One (M7) Q&A, Help & Troubleshooting] Mar1nc3:
Ok, can you write in PM...
[One (M7) Q&A, Help & Troubleshooting] Danny201281:
If you would prefer to use PM, Sure :)
[One (M7) Q&A, Help & Troubleshooting] HtconeUser1:
How can i s-off i am on hboot 1.57 ? I have searched and i havent found anything
[One (M7) Q&A, Help & Troubleshooting] majmoz:
You need to use Sunshine and it will cost you $25. It is the only method with a hboot 1.57!
[One (M7) Q&A, Help & Troubleshooting] mona0101:
bricked htc one

hallo sorry for my english i have htc one s ville i bricked it.. i still can acess bootleader

can u help me plzzz

thanks in advance
[One (M7) Q&A, Help & Troubleshooting] majmoz:
This forum is for HTC One M7 and I don't think you will get much support for the HTC One S here. Try the HTC One S Forum.
[One (M7) Q&A, Help & Troubleshooting] Nawzlew:
This just happened out of the blue ...

Phone randomly turned off.

Bootloader says active cmdline overflow.

I can get in TWRP, but can't wipe, restore, or install. Keep getting this error in the log:

unable to stat '/data/data/com.facebook.katna/files/video-cache/BKKonqcGe1PXpo joN5jdiR8jpko

Maybe 10-15 lines of this, different variations but all seem to do with Facebook.

Running SkyDragon GPE 5.0.1
[One (M7) Q&A, Help & Troubleshooting] alray:
http://xdaforums.com/showthread.php?t=2739126
[One (M7) Q&A, Help & Troubleshooting] Nawzlew:
Nothing for me, even if I do downgrade HBOOT. Goes to TWRP splash and gets stuck or just gets stuck on white HTC splash screen.

Gonna keep trying tho.
[One (M7) Q&A, Help & Troubleshooting] kskillz2000:
My HTC was n water. Powers on but can't use the screen at all, it loads but the touchscreen doesn't work anymore. Can u help, or send me in the right direction?
[One (M7) Q&A, Help & Troubleshooting] Danny201281:
Can't help you with water damage sorry, take it to a shop for repair or buy a new one :good:
[One (M7) Q&A, Help & Troubleshooting] kskillz2000:
Well I actually have a moto g was just wondering my options for this phone
[One (M7) Q&A, Help & Troubleshooting] Danny201281:
Well certainly no harm in asking :) but unfortunately if water has got inside there's no telling what sort of damage it will have done. It may get better given time to dry out. But most likely it will get worse as corrosion sets in on the metal points and circuits. [emoji53]
[One (M7) Q&A, Help & Troubleshooting] vettebob:
I soft bricked my htc One Help Please

I have twrp 2.6.3.3 and accidentally wiped the sd card instead of just the cache now I can.t install anything usb otg will not recognize usb drive. Thanks Bob
[One (M7) Q&A, Help & Troubleshooting] Danny201281:
Put your Rom in your fastboot folder on your pc and rename it rom.zip. Boot your Device to twrp recovery and connect your usb cable.

Open a fastboot command window on your pc and use the push command to copy the Rom to your sd card

adb push rom.zip /sdcard

The command window will appear unresponsive until the push complete (several minutes) when it's done install the Rom with TWRP recovery :good:
[One (M7) Q&A, Help & Troubleshooting] vettebob:
adb is not working fastboot works
[One (M7) Q&A, Help & Troubleshooting] vettebob:
adb push rom.zip /sdcard

error: device not found

this is what I get

fastboot reboot-bootloader reboots the phone I'm stuck don't know what to do next Bob
[One (M7) Q&A, Help & Troubleshooting] Danny201281:
Well it seems like your trying to push the Rom while in the bootloader. You need the device to be in TWRP 2.6.3.3 to use adb push.

Fastboot = Bootloader

Adb = Recovery (TWRP 2.6.3.3)
[One (M7) Q&A, Help & Troubleshooting] vettebob:
Thanks getting ready to try it again
[One (M7) Q&A, Help & Troubleshooting] SWisaiahAG:
Hi, I somehow bricked my phone here's how. I was on santods GPE 5.0.1 stock rom. I am s-on, ATT Htc Sim-unlocked to metropcs and using twrp 2.3.80. So after weeks of use i used the Daydream application. I set my phone on charge ( potrait was locked while phone placed landscape) i grabbed my phone and put it in landscape mode but it didnt budge. i was sleeping feel asleep thinking it was going to change. woke up at 5am in the morning to get ready for school to find my phone with a light black screen and green led indicator on. i unplugged charger and my led still stayed on and screen appeared frozen. i held the power off button to reset and it never came back on. its in qsh_dload mode know according to windows .PLEASEEE HELP

edit- i have tried the unbrick by dexter but device wont recognize :C phone doesnt boot, no led , no backlight, no button combinations for any amount of time does anything to phone [MENTION=5116541]Danny201281[/MENTION]
[One (M7) Q&A, Help & Troubleshooting] Danny201281:
When connected with usb on Linux open a terminal and type the command

lsusb

What does Linux detect the device as?
[One (M7) Q&A, Help & Troubleshooting] SWisaiahAG:
Thanks for reply, it says

Bus 001 Device 001: ID 05c6:9008 Qualcomm, Inc. Gob i Wireless MOdem (QDL mode)

Bus 001 Device 002: ID 80ee:0221 Virtual Box USB Tsblet

Bus 001 Device 001; ID 1d6b:0001 Linux Foundation 1.1 root hub

EDIT: Added the device input code ...ADB and Fastboot drivers are installed.
[One (M7) Q&A, Help & Troubleshooting] Danny201281:
Well if your phone was connected with USB Linux doesn't see it at all which is very weird. Are you using Linux as a VM on another OS?
[One (M7) Q&A, Help & Troubleshooting] SWisaiahAG:
srry linux does see it and VM i had forgot to connect the device via vm

check my prev post to see
[One (M7) Q&A, Help & Troubleshooting] Danny201281:
Ok Thanks, Unfortunately it's not good news :( When we see Qualcomm, Inc. Gobi Wireless Modem it means there is a hardware problem either with the mainboard or something vital to the normal function of the device. Is the device still covered by warranty?
[One (M7) Q&A, Help & Troubleshooting] SWisaiahAG:
no it is not
[One (M7) Q&A, Help & Troubleshooting] Danny201281:
So Warranty has run out or Void because you Unlocked Bootloader?
[One (M7) Q&A, Help & Troubleshooting] SWisaiahAG:
both
[One (M7) Q&A, Help & Troubleshooting] Danny201281:
Ahh That sucks :( I was gonna say if it was void through unlocking send it anyway as they would have no way of knowing by the time it was repaired. It may be worth checking if there is any warranty left though some come with 2years.
[One (M7) Q&A, Help & Troubleshooting] SWisaiahAG:
yea called this morning :P. its voided. and maybe something came loose up inside because before i placed my phone to charge on the dock I missed and dropped my phone 2-3ft no case.. this really sucks just got this phone used for christmas. I have the worst of luck
[One (M7) Q&A, Help & Troubleshooting] vettebob:
I couldn' get adb to work but I did get lucky the only thing on the phone that worked was the internet on wifi nothing else worked I downloaded the rom directly from the internet (4 hours)and installed with twrp phone works now. Thanks again Bob

---------- Post added at 07:05 PM ---------- Previous post was at 06:58 PM ----------

Now I'm going to learn how to turn the usb otg on incase I mess it up again
[One (M7) Q&A, Help & Troubleshooting] Danny201281:
Ok well just for the record it's worth noting, TWRP 2.8.4.0 now has MTP function ;) this allows you to access internal storage directly on you pc while in recovery wry mode :good:
[One (M7) Q&A, Help & Troubleshooting] iamyashsoni:
Bootloop HTC One even after Wiped Cache and Davik Cache

My htc one keeps booting into Recovery mode. My phone was stock and the 5.0 update arrived, I updated it and it rebooted itself and went into recovery I talked to the tech guys at Sprint and HTC but all they could help was "wipe the cache" or Factory Reset. I cannot factory reset either.

So I rooted it and pushed TWRP in it and installed custom ROM somehow. I deleted Dalvik cache through TWRP after installing the ROM.

Still no clue what to do to make it stop booting into revovery aka TWRP. Please help as soon as possible. Thank you!
[One (M7) Q&A, Help & Troubleshooting] clsA:
Please edit you post and don't Quote the First post .. it's useless space

If you had custom recovery you can not take OTA update

you need to flash a Rom to get your phone working again

find one in the sprint section that matches your current version

http://xdaforums.com/sprint-htc-one
[One (M7) Q&A, Help & Troubleshooting] iamyashsoni:
Thank you but can you please suggest me a ROM or hint me how to choose a ROM specific for my device. That would be a big help, Thank you!
[One (M7) Q&A, Help & Troubleshooting] clsA:
does your bootloader show a OS version ?

choose your rom from that

This should work on any sprint phone

http://xdaforums.com/sprint-htc-one/development/official-ruu-android-5-0-2-sense-6-t3023374

you have to relock your bootloader to flash it if your s-on
[One (M7) Q&A, Help & Troubleshooting] natashiashukla:
Hey Matt, I need some help with my phone. It's been bootlooping continuously and is unable to hold charge. Please help!
[One (M7) Q&A, Help & Troubleshooting] groovyz1k:
Kind if stuck thanks to the OTA update last night. The phone is stuck in the usual boot loop, and I can get into the HBoot menus, even tried clearing the cache but no luck. It looks like I can save the phone using the HTC RUU file setup from their site, but it wants to wipe the phone to do so. My question is, is there any way to salvage the data on the internal memory before I do the reset?

It is a Sprint M7 with fully stock setup and a locked bootloader.
[One (M7) Q&A, Help & Troubleshooting] Danny201281:
What phone is it? Although it sounds already like a battery issue.

Unfortunately if it's not booting there's not a lot you can do to save your data. Using an RUU will wipe everything as will unlocking the bootloader.

You could try flashing a firmware that matches your current version-main (shouldn't wipe anything). And hope it boots after that, if not some sort of wipe is unavoidable.
[One (M7) Q&A, Help & Troubleshooting] iamyashsoni:
I am still not able to install the RUU. It takes a lot of time while saying may take about ten minutes, if using the ruu from the link you provided.

I found the exect same RUU for my phone which is os 5.05.651.2 and it doesnot install the RUU. It cuts the process and says ROM utilty fail or something. And on the phone it said that my HBOOT is older. Please guide me what should I do next.

I did relock the devie, it says....

Tempered

Relocked

Security Warning

M7_WLS PVT SHIP S-ON RH

HBOOT-1.60.0000

OpenDSP - v32.120.274.0909

OS-5.05.651.2 (6.16.651.2)

eMMC-boot 2048MB

JAN 9 2015, 22:07:44.0

Fastboot

and normal stuff onwards
[One (M7) Q&A, Help & Troubleshooting] Danny201281:
Your stuck between 2 different versions as shown here OS-5.05.651.2 (6.16.651.2)

You need to complete the RUU flash, do you have HTC Sync installed on your pc? If so uninstall it and run the ruu again. HTC Sync is notorious for interfering with RUUs.
[One (M7) Q&A, Help & Troubleshooting] iamyashsoni:
Which RUU should I try, 5.05 one or the latest one. And this not just the update right? I should just use this to install the OS on my fully wiped phone!?

Again, Thanks!
[One (M7) Q&A, Help & Troubleshooting] Danny201281:
Use th latest one and no it's not an update it's a full RUU it will install the latest Stock Rom and Firmware.
[One (M7) Q&A, Help & Troubleshooting] groovyz1k:
Yeah, I figured as much. Just grasping now. Is there a guide to do the firmware flash?