[Fairphone 1] joemier:
FP1 Software Questions - 27 March 2014

Hi all,

I'm replying to the last Requests to Fairphone, in-line below.

Best,

Joe

FP Community Manager

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Current requests to Fairphone - still collecting...

1.	Tap triggers swipe (aka sensitive screen) "Hyper-sensitive-touchscreen"

If someone could explain the use case in more detail, that would help. From what we've read, it sounds like personal opinion - it's not overly sensitive but some users find it confusing when pressing outside a window into the range of menu buttons that you go to the Home screen, for example.

Recent requests to Fairphone

Requests to Fairphone #5 - (forwarded on Tuesday, 18 Mar 2014)

1.	...the issue is with numbers that have no country code (and could be only numbers starting with 0151). So a number stored like 0151 1234567 shows chinese signs on the right, a number like +49 151 1234567 shows "Deutschland". (confirmed)

Known issue passed on to software development. Workaround is to add country code to phone numbers. On the request list, but will probably not come in the next update in coming weeks. We'll add the timeline to the Known Issues page when we learn more.

Requests to Fairphone #4 - (forwarded on Tuesday, 11 Mar 2014)

1.	Feature request: FP-OS Improvement: Integrate "Your Apps" to the "EdgeSwipe Menu" (including figure)

Passed on to product team. Thanks for your feedback.

2.	Information request about update policy: I would really like to know what the latest information is in regard of prolonged software support. (any news about Android updates?)

We've just added an explanation on our Q&A regarding the outlook on Android 4.4 and future updates. At the moment, we are dependent heavily on external parties (our production partner, and the chipset vendor, Mediatek). The chipset vendor must priortize their resources based on the most need/highest volume, which takes priority at the moment over Fairphone's relatively low product quantity. But our aims are to expand this quantity going forward.

More here: https://fairphone.zendesk.com/hc/en-us/articles/201877987

3.	I can confirm that a lot of the stability issues go away if you deactivate the 'mood background'.

Thanks! We've updated our Known Issues section on the Support Center.

Requests to Fairphone #3 - (forwarded on Tue, 25 Feb 2014)

1.	Has anyone seen an issue with the volume slider, which does not disappear on its own? I heard, that sometimes, if you change the volume with the volume rocker, the slider appears (not transparent) and does not disappear unless the display is switched off and on again. (confirmed 1, confirmed 2 and more,could be corresponding with the mood background, workaround confirmed)

We've added this problem and workaround to our outlook on the next Fairphone OS v1.2 update.

2.	Translation, German: IIRC, the resolution setting for the camera in German uses a mixture between "Megapixel" and "Millionen Pixel".

Thanks, sent to product.

3.	Translation, German: In German: Systemeinstellungen -> Speicher -> Telefonspeicher löschen: "Löscht sämtliche Daten... aus dem Telefonspeicher", not "von der Telefonspeicher"

Thanks, sent to product.

4.	Tap triggers swipe (aka sensitive screen) ...try to tap on a button (or link) and instead of triggering the button the fairphone starts scrolling. (confirmed 1,confirmed 2, also confirmed in Fairphone forum)

Noted above.

5.	When on charger, Notification won't be shown. It shoul be possivle to start blinking or something else than.

Known issue. Sent to product. Not a priority, but will be on the request list.

Requests to Fairphone #2 - (forwarded on Monday, 10 Feb 2014)

1.	MediaTek driver source code still incomplete / not open / not developer friendly

We're talking with MediaTek, but the last source code we posted here and on our Support Center, is the most up-to-date source code release.

2.	Power Measurement (related to the well known 14% battery bug)

We've added this problem and workaround to our outlook on the next software update.

Requests to Fairphone #1 - (forwarded on Monday, 03 Feb 2014)

1.	It would be really nice though to have the option to start recording without having to press the menu button. Think it would be possible to include this function in an update? (prohibited generally by law in some countries, e. g. Germany STGB § 201)

Sent to product.

2.	How will the Fairphone users on AOSP get the updates?

We expect AOSP update will appear on our software downloads page sometime after the Fairphone OS update in the next weeks.

3.	Display problems with touch recognition (touch is like swipe) (confirmed)

See above.

4.	Google Device Manager not working after update

Still an issue?

5.	Battery at 14%

See above. In Known Issues.

6.	Serial number bug prevents navigation app from working properly (confirmed)

Serial number is default by Mediatek, and it's a known issue by us and them. Unfortunately, there will not be support for changing this at this time.

7.	Twitter and Facebook app forgetting login data after reboot (confirmed, still not working)

Still an issue? Not able to be reproduced internally.

8.	Device freezes sometimes (users would provide logfiles) (confirmed)

Freezing or crashing should be fixed in next software update.