[MDA III, XDA III, PDA2k, 9090 Software Upgrading] HDuser:
Hi Jason

Thanks for your PM, will take up this issue online for the rest of the community to read. It's going to be long take what you need and give them hell.

Disclaimers

1) I am a user on this site and not an admin

2) I am NOT affiliated with this site nor do I get paid for what I write

3) The opinions stated below may not reflect the opinions of others nor this site moderators.

T-Mobile not Meeting its obligations under consumer law to sell a product of satisfactory quality.

This needs to be broken down in to steps.

Shipping:

1) Providing the customer with all aspects of the sold device to insure that he may use it in the future.

FACT: The device is sold with Microsoft CE and shipped with a License Nr found on the CD Cover.

FACT: The OS software is shipped with the device

FACT: The OS software is not shipped on CD to insure that when the user cupupts his device that he may reload it.

(The user is given tools that allow him to delete files (File manger) and thus make the device unsuable.

FACT: The OS software is not downloadable for the UK site although T-Mobile support this function on the German and Austrian site.

http://www.t-mobile.de/downloads/company/blackberry/rom_upgrade_mda3.exe

FACT: We live in a global market were T-Mobile is a player yet a T-mobile customer in Germany can not obtain a T-Mobile OS in English although this is sold by T-mobile In the UK.

Upgrades:

Upgrades consist of:

OS Upgrades passed onto the manufacture by Microsoft:

(This is all based on the topic of Windows Media player 9.00, 9.10, 10.00 for the your Device)

Full text can be found on the Microsoft site:

http://www.microsoft.com/windows/windowsmedia/player/windowsmobile/faq.aspx#2_1

The Point that I am making here is that Microsoft Supplies Windows Mobile 2003 Second Edition Adaptation Kit Update 1 and 2.

Which should be past on to the consumer. And in the case of T-mobile is NOT.

Upgrades of Applications shipped by the manufacture to the Supplier

HTC bundles its own software with the device and passes this on to the supplier and thus us as customers.

These include application such as:

CallerIDInstall_WWE.exe (1.17) The highest version that I know of is 1.20

BA_Album_WWE.CAB 2.51 Build 16894 15.07.04 The Highest version that I know of is 3.00.

Here again the customer is not getting the latest version in his latest upgrade.

Patches of Applications shipped by the manufacture to the Supplier.

Other suppliers have given the users the following based on the 13 Exteneded roms that have gone through the kitchen.

T-Mobile users are excluded form these patches based on the CURRENT Upgrade of 1.06.160

Camera Patch

Camera_Patch_10080401.sa.CAB

21.09.04 Camera.exe Version 2.21 Build 17576

Battery upgrade

OEM_BA_CDL_11230401.sa.CAB

01.11.04 Battery.dll

Alias

OEM_BA_11230401_WWE.sa.CAB

Wmodem

BA_OEM_PA_Wmodem.sa.CAB

23.08.2004 Wmodem

Wireless Manager and STK

patch.CAB

Does not ship

14.07.2004 WirelessMgr.exe

STK

BA_OEM_PA_STK.sa.CAB Not found

02.09.2004 STK.exe

BT Patches

The current highest upgrade is the BT stack 3900 not the 3500

T-Mobile does not support a download area for this patch as found by other operators.

http://www.windowsmobile.dangaard.com/Detailpage.aspx?newsid=1948&ownerid=15&CategoryID=15

In the case of the 3500 stack that has just been updated with

OEM_WWE_124_008.sa.CAB

OEM_Patche_12100401.sa.CAB

These patches Have been on the market for a long time and can be seen in the

I-Mate_PDA2K_Ext_ROM_122162_WWE which has a rom ship date of 22/11/04.

Thus the T_mobile upgrade 1.06.160 avalible since March of 2005 is late in coming to say the least.

Hardware Radio Upgrade.

The sole reason that you are bound to this device is that its primary function is a Telephone, hence you acquire it form a Telco operator such as T-Mobile.

The Radio Rom insures you that you have better reseption, covererage and calarity of the phone conversation that you are taking part in.

The Current Upgrade ships Version 1.00

Other Telcos have supplied the following version to their customers based on the fact that this is an improvement.

1.02.00, 1.06.00, 1.06.02, 1.08.00, 1.10.00

This is a generation gap of 5 major versions that you as a customer are not allowed to participate in as your Telco does not give you that option.

Even T-mobile Germany gives you 1.06.00 on its website.

The 1.06.160 Upgrade

I have yet to find a download link for this upgrade.

Its seems that T-mobile are only shipping this upgrade to the customers that ***** enough and also only as a CD.

Check wiki of other Telcos Download sites as well as SHIPPED OFFICAL Upgrades of which I can find 26.

http://wiki.xda-developers.com/index.php?pagename=BA_Upgrades

Hope I have covered that in enough detail.

The still open issue is the SIM Lock.

Economically I can understand a Telco locking its device to its sim as it has passed it on to the customer at a discounted price.

Legally I have no Idea if this is allowed or not and wont go down that road.

What I would like to talk about is the cost to unlock it.

The customer enters into a contract that binds him/her to a sim and device for the cause of 1 year. After fulfilling this contract he is subjected to.

1) A cost to unlock his device

2) A waiting period of up to 21 days to have this down.

The cost is unjustified as the customer has fulfilled his obligation and thus this should be free.

The time period is unjustified as proven by http://www.imei-check.co.uk/

Who will unlock your device on line.

Well that me for today have fun Jason

(PS I own a MDAIII from T-Mobile think the hardware is crap and would love to have a MDAIV, just incase you P them of so much as to get a freebie.)