yashsingh1/xdaforums huggingface dataset:
[HTC One X] adr.lahoz:
Thanks nogotaclue,

I will opt for go back to stock. Just I have two questions.

1. Which recovery.img should I choose? 1.26-1.29?

2. What do I have to be on mind to choose the Nandroid Stock? I have found these three on another website, and I don't know if there is any difference, basically the features in bold are what I don't understand!

- Nandroid Rom Vodafone España VODAP304

- Nandroid Rom Vodafone España 1.29 VODAP304

- Nandroid Rom Vodafone España VODAP304 [version firmware 2.17, banda base 2.1204, hboot 1.12 ROOT]

Thanks
[HTC One X] nogotaclue:
dont use any of those, you're best option is to go completely stock by using an ruu from the link I will post at the end for you. when you go to the page the ruu that you want is the 7th from the bottom, it will be version 1.28.161.9 and should be 609MB. start downloading it then there are some other things that you need to do in the meantime>>>>>http://www.androidruu.com/?developer=Endeavor make sure it matches exactly the version I have stated
[Asus Transformer TF700] b4316207:
hello having issue with asus unlock tool

either by using abt tool or direct from asus , unlock tool installed on pad, when I go and run it get message that says "unknown error occurred , which may be a network error please try later"

running jelly bean 4.2.1 build 10.6.1.14.8

also noticed in my setting i have no tab for developers option I was able to activate the usb dubbing but in different way

can any one advise
[Asus Transformer TF700] LetMeKnow:
I read a few stories about this issue because somehow the devices' serials do not match the ASUS's server in order to register your device. I was lucky on the first try with the unlock tool. To answer your second question, 1. go to your setting, 2. click on the About Tablet and find the Build Number. 3. Just click on the Build Number about 7 or 8 times to enable the Developer Option. Good luck
[Asus Transformer TF700] berndblb:
You cannot unlock through ADB. You have to use the Asus Unlock Tool.

Keep trying. Many users needed 5,6,7 or more attempts to get it to work. And yes, there could be a problem with your S/N not being registered in their database.

Try to sign up for Asus device tracker. That will tell you if your S/N is registered with them. If not, call Asus about a problem signing up for device Tracker, NOT about your inability to unlock!

They do not support unlocking and won't help you to do so.
[Asus Transformer TF700] mamoulian666:
Having just been through this, what berndblb said.

After several goes I managed to get the DeviceTracker to work. Some things which may or may not have helped get it to work:

Login to Asus support site and check device is registered (it was). Maybe logging in 'poked' it to update an active flag or something?

Update and go into Google Maps app on the pad, there's a new disclaimer screen that needed to be OKd

Update and go into Google+ app on the pad. Some of Google's location services (e.g. latitude) seem to have been moved to that. No idea if it's relevant for what Asus use but hey.

Logged in to the DeviceTracker using Google. My Asus account login wouldn't work.

The serial number entry just worked, and added TF201 to a dropdown at the top, then located my device.

Then Asus' unlock app on the pad (which was still open after getting the error before) worked straight off and asked for Google password.

HTH, I was about to give up and call Asus support which wasn't going to go well.
[Asus Transformer TF700] arvo.bowen:
I hate Asus support... They swear the "unlock device tool" has nothing to do with the device tracker. I have been on the phone for 1.5 hrs now with them and they say the device tracker has been having issues for a week! Asus NO SUPPORT!
[Asus Transformer TF700] kalel28:
What worked for me....finally

I went through a lot of posts and other forums with users having issues with the tool. I've read it relies on the Device Tracker but couldn't get that to work. After trying everything posted in this forum and doing a reset (no longer rooted) I still couldn't get v7 or v8 to work for my tf700. I contacted ASUS support via email and they replied this morning. They sent me a link to a v7 .apk and it worked with no issues. I was very happy to see them helping me do this even though it would then void the warranty. Here is what they sent me, including full text as to give all credit to them:

"Thank you for contacting ASUS Customer Service.

My name is Emma and it is my pleasure to help you with your problem.

I will do our utmost to assist you in resolving this matter, I apologize for the trouble you seem to be experiencing with the device.

Could you please check whether the unlock tool you downloaded is right first and then accomplish it through the steps I sent to you.

URL omitted due to me being new user. Search for the "Version V7" and File Size should show "613.54 (KBytes)	2012/07/25 update"

Please install this apk and follow the below steps to unlock device

1.Launch “Unlock Device” on your app menu

2.Read and check the description, Press “OK”

3.Check “agree” and press “Press to unlock your device”

If you still can not unlock it, could you please provide the wifi mac address for me?

Have a great day!

Once again, thanks for choosing ASUS products.

Welcome to refer Troubleshooting & FAQ for ASUS products in ASUS website:

If you continue to experience issues in the future, please do not hesitate to contact us.

An email survey will be sent to you within the next 5 days. Please be sure to rate the service I provided to you today.

Best Regards,

Emma

ASUS Product Support Team

888-678-3688"

I created an account here in hopes this .apk will help someone else get the tool working to allow further enjoyment on the tf700 as I plan to do.

Thanks all! :)
[Asus Transformer TF700] berndblb:
Well! Good news! Either they changed their policy towards unlocking or you were lucky to deal wiith a very responsive rep.

I wouldn't be surprised if they leighten up on unlocking now. Lots of Tf700s are at the end of their warranty anyway - no skin off their back anymore....
[Asus Transformer TF700] echardcore:
I am dealing with Emma now. She seems helpful. I used the Asus Device Tracker not working after an RMA tactic and then she asked for my MAC address. Im pretty happy.

This tab is nearly useless unless you ROM it.

Thanks for the post. I will report back if it works.
[Asus Transformer TF700] echardcore:
Emma updated their servers! Last night I was trying to unlock via the app and VOILA! FINALLY after hundreds of attempts my tablet is unlocked! Fun times ahead!
[Asus Transformer TF700] _that:
Time to update your signature! :)
[Asus Transformer TF700] zocas:
Still not working

--------------------------------------------------

Hi! Thank you, I used the gmail account and the tracker worked !!! But, I still can't unlock my device. I can receive any updates. But the unlock tool still gives me the network erros message. What else can I do ?

Thank you!
[Asus Transformer TF700] mmgethersjr56:
please help!!!!!!!!!!!!

:confused:

I have been reading the transformer forum and was directed here to see if there was any solution. I am having the same problem.

I call ASUS and both customer services reps. would not help me because they said my device is unlocked. My device is not unlocked. The first rep hung up on me and when I called back the second rep told me because the computer is saying my device is unlocked then they cannot help. they want me to send it back to them so that they can charge me (which by the way is alot) to fix the problem instead of changing my status in their computer and registering me with ASUS device tracker.

I tried to register with ASUS device tracker and it tells me the command failed.

Is there any way to get help now because I really want to root or is there a way to root without unlocking the tablet?:fingers-crossed:
[Asus Transformer TF700] flhthemi:
mmgetthersjr56:

I saw this info at devicetracker.asus.com. I did the .10 update OTA and never saw anything indicating it didn't take. Later on, not because I saw this info because I hadn't yet, I downloaded .10 from Asus and flashed it from my sdcard. But the other day when I wanted to make sure the device tracker would find me I saw this when I clicked the UPDATE LIST option:

So now I wonder is this possibly what is keeping me from being able to unlock the damn thing? Would rolling back to .8 and then taking an OTA to .10 clear this data and thus allow me to unlock?

You might want to go back to the device tracker and see if your info on this page is indicating like mine is. It MIGHT be what OUR unlocking problem is but I'm not sure about that.
[Asus Transformer TF700] berndblb:
Contact Asus support by email and send them a picture of your boot screen. If it doesn't say: "This device is unlocked" - it's not unlocked.....

You can root without unlocking by downgrading to 10.6.1.14.8 firmware and rooting it with the Motochopper tool. But you cannot run a custom rom without unlocking it.
[Asus Transformer TF700] sparksd:
I went through the same run-around with Support - they said it was unlocked when it wasn't. I sent them a screenshot capturing my serial number and MAC address at their request, they still said it was unlocked, and then miraculously/luckily the next unlock I tried worked. They would not admit to changing anything on their side. The whole process and their stance on it is absurd. I love the tablet now that I have CROMi-x on it and my Nexus 7 is a great device but dealing with Asus has really soured me on them.
[Asus Transformer TF700] flhthemi:
I got a call today from someone at asus that wanted to know about a survey I took after they sent me an RMA for the unlocking problem. They wanted to know why I gave them a bad rating. I told them they were unwilling to fix my issue which really does not need to have the tablet returned to them for repair. I told him what I was trying to do and got the same bs answer about not supporting unlocking of the device. So I said asus can kiss my posterior and will get no more of my money nor any recommendations for products to anyone I do work for or know. Told him asus was more concerned about my bad survey comments than making an impression on a customer by extending a helping hand by going the extra mile.

Since there is nothing you can do or are willing to do goodbye. I hung up the phone.

I will bad mouth Asus every chance I get everywhere I go when the topic arises. I'm not going to wear you people out about it but no one will ever hear me say anything good about Asus ever again. Sorry for whoever may find this unsavory but I really did want to unlock and run a good ROM on my tablet and I am very upset that it cant be done all because of Asus's attitude towards unlocking and bad records.

Merry Christmas to all!
[Asus Transformer TF700] mmgethersjr56:
trouble with unlocking ASUS TF700T

Thank you everyone for your responses.

flhthemi - I had the very same experience and they completely ignored my concerns. I will never buy or recommend ASUS to anyone because it really is the principle of a big corporate company just selling a product and customer service does not count.

sparksd - I called and have yet to have them correct the problem because they believe that my device is unlocked and I am a liar.

berndblb - How do I downgrade and not brick my device.:confused: I have tried to do this and it never works and then my device becomes bricked.:( I have tried multiple ways suggest on this site and other for ASUS TF700T but have had no success. so if you could please point me to the one method that is a sure fire way to this then I would appreciate it. Also I know about the nvflash but I have yet to have it work for me.

Again thank you all for your help. It is really appreciated that there are still people that are so willing to help and give sound advice.:cool:
[Asus Transformer TF700] berndblb:
Downgrading should not put you into any jeopardy of bricking! It' s all done with the stock recovery and a method build into the stock rom - what did you try?

Anyway - you download the .8 firmware for your SKU or region (US, WW, JP)

- you unzip that file once, the result being another zip

- you copy that file to the root of your internal storage

- you should get a notification that the downgrade is available. If you don't: reboot

If that does not work try method 2:

- rename the unzipped zip to EP201_768_SDUPDATE.zip (make sure your PC shows file extensions - you don't want to end up with EP201_768_SDUPDATE.zip.zip)

- load that file into the root of a fat32 formatted microSD, insert the card and boot to recovery

- the recovery should recognize the firmware file and flash it automatically

To boot to recovery you boot up holding Power and Volume Down buttons until you feel the tablet vibrate twice and see tiny script appear. You'll also see three icons: RCK, Android, Wipe Data

RCK is flashing. Push the Volume Up button to enter recovery

Once that is done you download the Motochopper tool and follow the instructions to root the tablet.

http://xdaforums.com/showthread.php?t=2258633

Ignore everything but the numbered instructions in the grey box. It doesn't say so, but the tool works for the TF700 stock JB rom. Naturally you need the Asus drivers for your device - not Samsung as it says there. If you can connect to your tablet in MTP through USB you should be ok.
[Asus Transformer TF700] sparksd:
They didn't come out and call me a liar but they kept telling me mine was unlocked even though it clearly wasn't. Based on the date of when they said mine was supposedly unlocked, it looks like a failed unlock attempt somehow registers as an unlock to them. At any rate, I found their general tone to be the most irritating aspect of this - I felt like they were either calling me a liar or telling me I was too stupid to recognize that my device was unlocked.
[Asus Transformer TF700] mmgethersjr56:
I think I am rooted but still no unlock of device

Thank you for these instructions. I did everything correctly and motochopper told me I was rooted but I just need to ask this question. If I am rooted I have access to superuser correct?

Thank you for your time.:)
[Asus Transformer TF700] berndblb:
Yes. Congrats. Look for the Superuser app in your app drawer or install an app like Titanium Backup which needs root access. Run it and it will ask for root.

Superuser is what Linux calls it if you have the permission to access or change system files. "Having root" is the same thing, as in: Having permission to access the root level of the file system.
[Asus Transformer TF700] mmgethersjr56:
some progress but not being hopeful

:rolleyes: okay - flhthemi and sparksd I got any answer from ASUS after I sent in a picture of my device as suggested by berndblb. I sent it to technical support and I sent it to the complaint department and informed them of how rude and very unhelpful their customer service department is to their customers. A person named claire sent me an email and told me to send a picture of my Wi-Fi MAC address and S/N. Now I am waiting to see what will be the result. I am not hopeful that anything will happen but I will let everyone know the results. Maybe persistence will pay off.:fingers-crossed:

berndblb - Thank you for everything. I am rooted because I did download titanium backup and it did ask for root from superuser.

Thank you all for your patience. May you have a fabulous New Year filled with peace and contentment. Keep the great advice flowing freely!!
[Asus Transformer TF700] mmgethersjr56:
Need help to properly install TWRP

Okay - being persistent PAID OFF - I am finally unlock. :fingers-crossed:

berndblb - I need the correct way to put on TWRP. This is the one I really like. I already have it on my Verizon Samsung Galaxy Note II. :cool:
[Asus Transformer TF700] sparksd:
Check here for good instruction pointers:

http://xdaforums.com/showthread.php?t=2425383

Did Asus do anything or did you just keep trying and it finally worked?
[Asus Transformer TF700] berndblb:
I wrote a little step-by-step recently on Android Central.

http://forums.androidcentral.com/as...6920-tutorial-flashing-custom-rom-tf700t.html

But I also want to know how it finally worked with your unlocking trouble.
[Asus Transformer TF700] mmgethersjr56:
What happened with ASUS

:( I had to send a picture of my tablet bootscreen and the recovery mode screen. These pictures proved that my tablet was not unlocked. I sent the pictures to both the tech department and to the complaint department. once they got the pictures someone named Claire(probably not the right name) emailed me back and asked me for my Wi-Fi MAC address and my serial number. After doing all that I tried today and I was able to unlock and use ASUS device tracker. I am still not able to use ASUS sync because for some reason it still does not recognize my tablet even with the drivers downloaded on my computer (I believe they are downloaded correctly because my computer recognizes my tablet). I am not that concerned about ASUS sync at this point because I use Cloud and Dropbox.

I am having problems though syncing a Bluetooth. Can you point me in the right direction for instructions on how to do this? :fingers-crossed:

---------- Post added at 06:35 PM ---------- Previous post was at 06:29 PM ----------

Here is what happened with ASUS:

I had to send a picture of my tablet bootscreen and the recovery mode screen. These pictures proved that my tablet was not unlocked. I sent the pictures to both the tech department and to the complaint department. once they got the pictures someone named Claire(probably not the right name) emailed me back and asked me for my Wi-Fi MAC address and my serial number. After doing all that I tried today and I was able to unlock and use ASUS device tracker. I am still not able to use ASUS sync because for some reason it still does not recognize my tablet even with the drivers downloaded on my computer (I believe they are downloaded correctly because my computer recognizes my tablet). I am not that concerned about ASUS sync at this point because I use Cloud and Dropbox.

Question

I am having problems though syncing a Bluetooth. Can you point me in the right direction for instructions on how to do this?:fingers-crossed:
[Asus Transformer TF700] berndblb:
Need more info. You have trouble pairing a device - or what are you trying to do?

Thanks for the heads-up. I think I've come across "Claire" once before. If she has a dedicated email address, please post it. It is hard to find responsive Asus customer service reps. ;)

She may become REALLY popular :D
[Asus Transformer TF700] mmgethersjr56:
Information

I am trying to pair a Bluetooth with the tablet.

here is the email I have been using -clare_zhu (techsupport@asus.com)

I just notice the name is "clare"

Now it is just like you said before you must send them a picture of your tablet being UNLOCKED before they do anything. They will not believe you over the phone.

If you want to post this you can. I don't know how to post for a helpful solution. I am a newbie at posting.:o
[Asus Transformer TF700] berndblb:
Yeah I read that about the pictures before. So is it clare_zhu@asus.com or just the generic techsupport@asus.com or clare_zhu@techsupport.asus.com?

I know a couple of candidates who could use a sympathetic ear - or eye in this case :what:
[Asus Transformer TF700] mazuka:
I wonder if she helped you

I opened a ticket with ASUS a few days ago, same issue - network error during unlocking. My tablet was purchased brand new, never had an RMA, gets OTA, registered with the device tracker. Anyway, I supplied my serial number and MAC address and got a response from the very same Clare. She said I need to send the tablet for RMA. I explained her that my tablet was never repaired but she insisted on RMA even though she confirmed that the issue is incrorrect "keybox" on ASUS servers in TW.

Obviously I am not sending it anywhere, especially that my warranty long expired.

I wrote a PM to "asus_usa" and requested help

Keep you posted
[Asus Transformer TF700] mmgethersjr56:
the e-mail

Okay I tested it by sending an email because I had a question about ASUS Sync. The correct email is as follows:

clare_zhu techsupport@asus.com. There is no need to put the @ sign before the name.

Hope this helps:D

---------- Post added at 01:35 AM ---------- Previous post was at 01:17 AM ----------

I am sorry to hear that. I also sent in a complaint with a picture of my bootup screen and fastbook screen showing it was not UNLOCKED. Maybe this might help. The first person told me I needed to send mine back to be repair and I told them "NO". It took two weeks for them to fix the problem on their end after getting help from this forum and following the advice. I hope it works out. :fingers-crossed:
[Asus Transformer TF700] berndblb:
There is no email address in the whole wide world with a space in it..... Could you try that again?
[Asus Transformer TF700] flhthemi:
emma_zhang sent me the same thing an RMA. So...really we need to RMA it for a fix for not unlocking? I don't think so. Mine was sent in in Aug for digitizer problems. It was, I found out recently, just recalibrated using some app Asus won't release to the rest of us. Mine was also the "keybox" issue.

The editor is causing problems as when I see an Asus tech support address it has a < and a > surrounding the techsupport@asus.com.
[Asus Transformer TF700] sparksd:
I also got emails from "clare_zhu" at Asus when working my unlock issue. Her email translated into techsupport@asus.com. As did an email from "eva_zhang" at Asus.
[Asus Transformer TF700] mazuka:
exactly... they all are techsupport@asus.com in terms of return address and probably use that ID="some GUID" in the subject to forward to the case owner
[Asus Transformer TF700] mmgethersjr56:
Email with ASUS

I am sorry about the email I gave. Every one is right whether is it emma, clare, or whoever it is "some_name" and techsupport@asus.com with "<" in front of techsupport and ">" at the end of [MENTION=318577]Asus[/MENTION].com.

Unfortunately, with everything I am reading about one must open a RMA, a case or a complaint then you need to respond to the emails in order to really reach a person and get any kind of response.

Talking over the phone (for me at least) only made matters worse and they either hang up on you and call you a liar in a round about way and the issue NEVER gets resolved because they feel it is your fault.

In my case I had a RMA to get me tablet repaired. Then I was given a case number when made a compliant online because I got my tablet back and they did something which caused it not to work properly. I got an email from "clare" and I would respond to these emails.

Like I said before my persistence did pay off for me but everyone's situation may be similar but the results are not going to be the same. This to me is not a good thing because I feel that ASUS is at fault with their system and it should be corrected on their end when you call. No one should have to go through all these hoops and emails just to be able to enjoy using their tablet their way.:(

I am very grateful for this forum because everyone that gives you advice really does try to help you resolve your problem and helps you feel that you are not alone with the stress of dealing with ASUS.

I am happy to say that I am finally rooted and using the custom ROM - CROMI.

Thank you so much berndblb for your instructions. I was able to follow them exactly and everything worked out. :victory:

Thank you sparksd for your information it was very helpful and informative.

I do hope everyone does keep being persistent because ASUS does need to continue to hear they have problems with their customer service. :fingers-crossed:
[Asus Transformer TF700] flhthemi:
Guess there is no point to my unlocking now. Last night the digitizer started acting up again. So it won't be long now before it isn't usable.

Time to start shopping for something new for me..... :(
[Asus Transformer TF700] shdwmyst:
My gf's had an issue with her tablet responding on only half the screen. I ran RCK and it fixed it after it reinstalled over the current Android system.