yashsingh1/xdaforums huggingface dataset:
[Galaxy S 4 Active General] scott14719:
I agree 100%, but I am still wandering is this officially stated by Samsung somewhere or is it just speculation based on good science on our parts. Because if it isn't specifically stated by Samsung than in the general buyers eyes, water is water. Dropping it into a piss filled toilet isn't exactly a good move either, but how many people that accidently drop their phones into a toilet have the time to make sure a proper flushing was done before hand? Or a greasy water filled sink, or an acid-rain mud puddle? It's supposed to add security for "Active" people, not just for carefully thought out momentary events that are completely controlled...otherwise, what is the point?
[Galaxy S 4 Active General] msn.debord:
Well I don't think Samsung or at&t would do anything warranty wise regardless. I wouldn't put it in salt water either way.
[Galaxy S 4 Active General] scott14719:
Yea, common sense would tell me not to get it wet anyway, but that definitely isn't supported by the marketing of the Active.
[Galaxy S 4 Active General] msn.debord:
They should be more clear on the warranty. A lot of people are going to be mad when they ruin their phone and AT&T won't do anything about it.
[Galaxy S 4 Active General] lanwarrior:
I am also wondering about salt water... one of Samsung ads shows the phone used in a beach. Granted, it was not in the water, but the phone was covered with sand and on the beach, those have salt particles.

On a side note, I've been dunking my phone on water numerous time and have had no issue. I do ALWAYS ensure the back cover is properly sealed.
[Galaxy S 4 Active General] CBONE:
Good luck with that. My back cover was properly sealed as well. Hopefully you insured your phone.
[Galaxy S 4 Active General] yankeesfan714:
I believe I read it in the paper that came in the box. I know water is no good for electronics but saltwater is more harmful. I guess if water gets through you're screwed either way
[Galaxy S 4 Active General] msn.debord:
Anyone have any recommendations for insuring it?
[Galaxy S 4 Active General] thatbigmoose:
Squaretrade if you want warranty coverage for any kind of damage including manufacturing defects/water damage. $100 deductible and $6 a month OR $99 upfront fee. You can find coupons on sites like slickdeals for ~30% off of warranties to make it $70 or so.

Asurion(via AT&T) for coverage from theft, defects, accidental damage like water damage. Something like $7 a month -- $200 deductible.

Pretty much comes down to if you need protection from theft.
[Galaxy S 4 Active General] goofballtech:
I was in a pool all day yesterday. Took no less than 150 pictures (must of them crappy) both under the water and above phone worked great. I did have the phone telling me i had headphones plugged into it for about 6 hours after we got out of the pool. Downloaded an app to turn off the auto detect of the headphones so i could still place calls.

To me, that isn't a bad trade of for the ability to not be concerned enough to need to leave the phone inside and miss good picture moments.

At one point the phone got knocked out of my hand. I grabbed it pretty quick but it probably saw 6 or so feet of water and survived. I fully intend to get a floating case as soon as i find one then won't have to be concerned by this either.
[Galaxy S 4 Active General] ButtsPoopington:
very cool, i personally wouldnt risk it and more leave the ability to be waterproof as a backup plan
[Galaxy S 4 Active General] goofballtech:
I am too anal not to put a claim to the test... Am looking at inductive charging solutions now though because opening and closing the usb port cover is going to make me doubt it's seal after a while.
[Galaxy S 4 Active General] TwoStroker37:
The USB cover is for dust only, it doesn't keep water out. The port is IPx7.

So much assumption and made up facts in this thread its sickening. Its not shock proof. Its not drop proof. It is not designed to survive a 1ft drop better than a standard S4. It is not ruggedized or designed for any physical abuse. The phone is purely designed to survive 30 minutes under 1 meter of water. That's it. If you drop or are rough with the phone you will deform the case/cover and it will leak.
[Galaxy S 4 Active General] scott14719:
Yea, and a lot of people are saying it isn't doing that. And, if it is designed for it, why isn't it warrantied as such? The misinformation is as much Samsung's fault as any ones.
[Galaxy S 4 Active General] TwoStroker37:
You will not find a water warranty on an IP67 rated device or case. Ever. That's like asking for a warranty on your cars airbag saying you won't get hurt in an accident. If the device was IP68 I'd expect a warranty.
[Galaxy S 4 Active General] thatbigmoose:
Can you link me to your data about that USB flap? That was a big subject of discussion on these forums.
[Galaxy S 4 Active General] dajabec:
Well, car manufacturers don't let you put your car in "crash mode" and encourage you to slam into a wall either.
[Galaxy S 4 Active General] TwoStroker37:
The flap is easy. Look at it. There is no polished sealing surface, gaskets, or positive locking mechanism. That cover could not withstand 1.422 PSI of water pressure for 30 minutes. The port is sealed just like the headphone jack.
[Galaxy S 4 Active General] msn.debord:
That makes sense. But when you go to aqua mode it says to close the flap first. That's my only misunderstanding.
[Galaxy S 4 Active General] TwoStroker37:
I'm confused too. There's no way a IPx7 device should be sold as an underwater camera. By the terms of its own specification its only temporary water resistant. I see a class action lawsuit in the works. Its been way oversold.
[Galaxy S 4 Active General] msn.debord:
Yeah. Something bad is going to happen. I just hope we don't end up getting screwed over.
[Galaxy S 4 Active General] scott14719:
That's my point, I said the same thing earlier in the thread.
[Galaxy S 4 Active General] iceman718:
I specifically asked at the AT&T store the other day and the dude said that water damage was covered in the 1 year warranty. He said "we can't sell a phone as resisting water and then not take care of you if it doesn't resist water." I was skeptical so he went to go confirm with the manager who said the same thing.

I don't own the phone yet as I'm hoping to see the boot loader unlocked before I buy it, but I'll ask for that explicitly in official writing if/when I get the phone.
[Galaxy S 4 Active General] DazzlinJack:
You are absolutely right TwoStroker, and I can't believe no one else saw this coming too. I hope AT&T stops marketing this as waterproof as shown in their commercials where people are pouring water and mud on the S4 Active and marketing it as "puddle proof, celebration proof, whatever proof." I second your conjecture that it has been way oversold.
[Galaxy S 4 Active General] robertopod1968:
Well. It's been tested by whoever makes the standard for ip67. Obviously they said that if you put it back together right it will last 30 minutes at a meter. If you don't then it won't. Don't know who is to blame. Mine has worked great. I have a hard time believing the people that test them for certification only test one and then say yep its good. Only my opinion though. I'm no expert by any means
[Galaxy S 4 Active General] yankeesfan714:
I can confirm this is not true. Att and Sammy both drug their heels on replacing my active that leaked into lower rh corner or the battery compartment. When i mentioned the better business bureau Sammy changed its tune. So maybe sammy will be the one left holding the bag.
[Galaxy S 4 Active General] besweeet:
My S4 Active went into the shower (AS A TEST!), twice, and some water went under the back cover, but never went beyond the gasket where the more important internals are. Not too worried about it. Don't take your phone diving and you should be good.
[Galaxy S 4 Active General] Grievear:
I must have gotten the golden perfect S4 Active...

I've used it at the beach, pool, shower, bathtub and snorkling and have had 0 issues. Not even the headphones issue a lot of people are talking about. I absolutely love the phone and it's been everything it was advertised as for me.

Like it's been mentioned, only open the back cover to put in the battery and an SD card, make sure the gasket is perfectly clean of any dust or dirt and seal it up. Don't open it constantly to check for water, this degrades the gasket and you'll have to replace it eventually.
[Galaxy S 4 Active General] LingBo:
persons nkersoun

It should be ....check out some videos in YOUTUBE!
[Galaxy S 4 Active General] panther926:
Very waterproof for me! I love this phone. These are pics I took from this weekend. My friends are all jealous. :)
[Galaxy S 4 Active General] rockysiccion:
I have xperia z and planning to get xperia active. But im getting scared with all these leak on the back cover.

I have taken my xperia z while filming in the sea. Like 24ft and i v been in water with more than 4 hours. Hope the active is same.

Can you guys help? Specialy people who came from xperia z? Thanks.
[Galaxy S 4 Active General] Anthonok:
New commercial shows it on the beach and the tide coming in and hitting the phone.
[Galaxy S 4 Active General] Arseassin:
No

Had my S4A for about 2 weeks now. It's been just fine until Myrtle Beach this weekend.

It has flawlessly survived several trips to the showers, and trips to the bottoms of beer pitchers as a party trick, it even survived an underwater encounter with my little brothers turtle.

However I took it with me to Myrtle this week, after seeing the commercial of the fat old guy happily answering his phone on the beach, I was inspired. I figured "Hey, I'll take it in the ocean and record all the little seashells that are about 12 inches deep. Worked great. I took it out a little deeper, not too deep however because I refuse to get deeper than chest deep due to a phobia of sharks. I kept it in my pocket at about belly deep water for maybe 5 minutes, which would be perhaps 1 foot deep. I recieved several phone calls back to back so I finally decided to walk out and answer them. As I dried my phone off, I noticed it said "No SIM card inserted". I already knew I was about to be pissed, and I opened my back plate to find, as I expected, a ton of salt water. All of the pink dyes are activated, and my phone is officially bricked now.

I'll be taking it to ATT this afternoon to see whats going to happen with it. I'm extremely pissed, and the phones failure was no fault of my own. Everything was nicely sealed, I checked at least 5 times before I took it into the water.
[Galaxy S 4 Active General] joshuadjohnson22:
Sorry for your loss. Keep me posted on what AT&T does
[Galaxy S 4 Active General] lanwarrior:
Yeah, I am interested what AT&T well say about this.
[Galaxy S 4 Active General] dk_iceman:
have a question...

when you click on the logo to secure it's sealed... how does it feel. can you feel it clicking in place lige the rest of the back cover ?

mine dosen't click when pressed in the middle and should it be very firm in the middle ?
[Galaxy S 4 Active General] besweeet:
There's no click, I guess it just seals itself out.

I imagine they'll replace the phone and tell you not to be as aggressive with the underwater things.
[Galaxy S 4 Active General] yankeesfan714:
If ATT does not help you I would call Samsung as they replaced my water damaged s4 active
[Galaxy S 4 Active General] Arseassin:
Okay so heres the update. I took it into ATT and they basically told me I was on my own since I didnt have insurance. So I spoke with the manager and had him call customer service himself to confirm that because I have owned the phone for a measly 20 days, I am still within the insurance purchasing period. So we turned insurance on.

I called the insurance company, who wanted $200 (lol) on top of having me fax them a myriad of information even after I informed them that I am in the military and will be PCS'ing to Italy for a few years on AUG 28th and that I didnt have time to **** around with them. They told me there was nothing they could do for me. So I cancelled the insurance. I then called Samsung.

Samsung is sending me a box that should be here in 3 days. I will then have to send my phone to them which will take 3 days. I will then have to wait 7 business days for them to decide whether the phone is broken by my fault or theirs, likely they will try to blame me and I'm going to go ballistic on them. 3 days after that conclusion is reached I should have either a broken or working S4A in a box in the mailroom.

After talking to Samsung I called ATT customer support and through some sweet talking I was able to get the nice lady to credit me 40$ so that I could go buy a burner phone to use until I get my Samsung replaced. I'm fairly pissed at the whole situation.
[Galaxy S 4 Active General] dligon:
well I drop my S4 active in http://en.wikipedia.org/wiki/Mariana_Trench so apparently when I retrieved it that thing was water logged.
[Galaxy S 4 Active General] loociddreemr:
I don't think those pressures will make it past the Samsung stress test!
[Galaxy S 4 Active General] cegna09:
I don't understand why everyone thinks this phone is some super magic thing? AT&T claims it is water RESISTANT up to 1m. Not water proof, resistant. What they are saying is that if you happen to drop your phone in something it will be ok. Yes I know their marketing department shows it dunking in a pool, but i bet you that is just liberties being taken by marketing.

All it takes is a little piece of dirt, or dust to get on the water seal when the cover is off, and now you have a small leak. I sure as hell wouldn't be pushing my luck with this phone every chance I had.
[Galaxy S 4 Active General] paleh0rse:
Worked great for photos and video in my pool this weekend (only held it 1-2 feet under). I guess I just got lucky?
[Galaxy S 4 Active General] joshuadjohnson22:
No some devices are sealed properly and you wont have issues staying within 1-3 feet of water. Some are not sealed right or cant take pressure and salt water. Just use it right and you will be good.
[Galaxy S 4 Active General] nthknd:
No offense but it sounds like you made some poor decisions. You seem to find it fun to keep pushing your luck by doing some silly things. Perhaps the beer bath could have weaken something? Then you get the insurance just to cancel it? At best keep the insurance send your phone to Samsung and during all this get the info you need for the insurance together then once Samsung makes there decsion then drop the insurance( if its in your favor) or make a claim. Att insurance may not be great but it only takes them 2 days to send you a new phone. Squared trade takes 7 days turn around. Hell call squaretrade and all you need is your proof of purchase. All the commericlas I see are of people dropping there phone in water for a few minutes not some extended play time. Idk but sounds like people think this is some kind of underwater camera. Just my 2 cents.
[Galaxy S 4 Active General] rockysiccion:
Can i ask if you can remember. Where do you think the water came in? Was in the back cover or do you think because of the usb flap? Thanks

Realy wish that my s4 active is not defect.

Im having a hard time because im always afraid because the xperia z has spoiled me.

I have taken my xperia z in the sea for the past 4 months while snorkling with in 20ft with no leak.

Hope they replace your phone

---------- Post added at 07:29 PM ---------- Previous post was at 07:19 PM ----------

Guys do you think that using this neverwet will make my active have higher survival rate on water?

http://www.youtube.com/watch?v=DZrjXSsfxMQ
[Galaxy S 4 Active General] joshuadjohnson22:
It leaves a strong white mark on anything you spray. It would be good if you fully disassembled the phone and sprayed down the internal components... But I dont think that is worth it
[Galaxy S 4 Active General] msn.debord:
No offense but you sound like a ****. The phone has an aqua mode on the camera. Sounds like they knew people would be submerging it... if it wasn't made to be underwater they shouldn't have advertised it as such. Just my 2 cents.
[Galaxy S 4 Active General] nthknd:
Now lets try it this way seeing that trying to be respectful isn't within your nature. Ill be a **** but a **** with a working insured s4 LG optimus g pro and a note2. I wasn't being rude or dickish by any stretch but if you need me the be a **** that's easy enough. Suck a fat one buddy. Now **** that.
[Galaxy S 4 Active General] Nickus:
For anyone curious:

I had an active for about three weeks. I put it through a few stresses: Showers, submerged in some water, underwater pictures, (and since i work in a restaurant and things get dirty) running water.

It worked flawlessly for a while, though i was always worried it would come unhinged or not be perfectly sealed, until a few nights ago.

It was the end of my shift and my phone was nasty from me checking a few texts during the night so i check ed all of my sides and ran it under water for a few seconds as usual (all the while my phone was still streaming music via bluetooth to a dock nearby) . Then i went to turn the screen on and... hmmm nothing. odd, let me restart it! Noting again.

I open the back cover and lo and behold: water EVERYWHERE. I mean it was soaked. water was dripping out for the next hour until I got hoe and put it on rice. The next day i turn the phone on and... EVERYTHING WORKS! ......but there's fog INSIDE the screen AND water in the front camera.

A trip to AT&T and some smooth talking and I was able to walk out with a crimson red GS4, I'm not about to try my luck again with the active.

At no point did I feel like I was pushing the phone, it just kinda...failed on me.

I hope this is helpful to someone! :good:
[Galaxy S 4 Active General] msn.debord:
Cool man, I have a working S4 Active that is insured. Now does that change anything? Not really, but it seems to make you feel better, so I'll just act like it does too.
[Galaxy S 4 Active General] joshuadjohnson22:
That sucks but the screen on the active keeps me happy with it. The regular S4 also scratches and breaks a lot easier. I will probably stick with it even if I can't go swimming with it.
[Galaxy S 4 Active General] nthknd:
Lets put this childishness to bed. I'm happy your insured seems to make sense to me. Congrates. Does this change anything ? Not to me personally but still kudos to you. Does it make me feel better? Hmm really have no feeling for ya at all, your a non factor. I just would suggest that you don't call people names especially when no one insulted you. Its the grown up thing to do. If anyone felt that I disrespected them by all means I apologize. My main point was perhaps the beer trick and canceling the insurance before Samsungs decsion may have been to hastily done. Far as taking pictures underwater hey works for me. So lets all have a good day. Mods if you deem so you can remove my comments as it wasnt meant to be "dickish" to the orginal author.
[Galaxy S 4 Active General] joshuadjohnson22:
http://www.youtube.com/watch?v=CdC45aZMMbA
[Galaxy S 4 Active General] rockysiccion:
That was a nice video. Ill try it next week on my active
[Galaxy S 4 Active General] Arseassin:
I'm fairly certain the water came in around the camera itself, perhaps the crack around the lens. When I removed the back plate, the seal appeared to have done its job by stopping water movement, however it was keeping the water completely contained WITHIN the battery compartment.

I gently blew into the holes around the contact points for the battery in the phone, and water came flying out around the camera itself, in the portion of the phone that is not subjected to any sort of user care. Basically the seal around the camera inside the phone itself somewhere is fouled.

To the smart guy explaining to me how I should have insurance and should have no issue paying another $200 for my phone to be fixed, let me put it to you as clearly as I can:

The phone is advertised as being water resistant as long as 30 minutes and as deep as 1 meter. Not only is it advertised as doing so, the phone comes with an AQUA mode, which clearly states that it is the mode you should use when trying to take photographs UNDER WATER, as the touch screen is inoperable at that point. The AQUA MODE turns the volume button into Camera or Record (you select which upon entering aqua mode). I'm not sure how you can possibly twist and misconstrue this in your mind into being some sort of clever marketing gimmick brought on by ATT. It is released on the phone by Samsung themselves, the phone is designed to be used as a fancy underwater camera as you so lightly put it.

I spent $400 on the phone as an upgrade from my Note1, the fact that you think it is at all plausible to spend more money on top of that because you pretend to have any applicable knowledge on the subject, is entirely absurd. The phone is advertised as an underwater-capable phone, and is designed with the intent of being an underwater capable phone. Gimmick or not, I paid my hard earned money for a product that was falsely advertised, and at no fault of my own the phone failed on me.

Someone earlier posted a very good scenario that should hopefully help you somewhat understand what it is you are feigning knowledge of:

:D Thanks Dajabec
[Galaxy S 4 Active General] crispy1805:
Yea, my phone just kinda failed too.

I think it was leaking water through the camera port. When I saw bubbles rising up (it was in for about a min) I took it out. WATER EVERYWHERE INSIDE.

I let it dry for a few hours --- it cut on. Looked like there was no damage. Unplugged the battery again, dipped the phone in rice over night. This morning, there looks to be water still inside of it (front and back camera lense) and.....

The screen looks to be ruined. There are streaks everywhere. Ironically, the water damage indicator on the phone is not pink. It is on the battery though.

This looks like it was a factory defect. The phone was properly sealed and in a case. The inner-water resistant seal kept the water in. Went to the AT&T store today, told me to call customer service for that nice $200 warranty cash in. I just spent $200 for the phone. Yeah right.

It seems to be affecting others too:

1. This was my case exactly (but this is not me posting): http://forums.androidcentral.com/sa...water-damaged-screen-after-1-5-foot-dunk.html

2. http://forums.androidcentral.com/samsung-galaxy-s4-active/292040-s4-active-warranty-information.html

What to do now? That 1080p screen that looked so nice is now horrible.
[Galaxy S 4 Active General] paleh0rse:
If enough of these devices fail after being in water, it may qualify for a false advertising and/or class action lawsuit.

Mine has survived the dunks so far, but I'm completely paranoid that it will eventually fail if I keep using it in the water like they do in the advertisements.

That's the single biggest reason I bought this phone FFS! :(
[Galaxy S 4 Active General] x7nofate:
Hi, I had a shower with my sgs4 active like many shower before but this time something happened. after shower battery does not charge and the back key has stopped working, power key sometimes work sometimes does not work:( I have got this phone for one week it does look is not waterproof like it should be. it was under the water 5cm for 1 minut and is demage now. it's looks like phone is wwaterproof but buttons don't like when they are use under water
[Galaxy S 4 Active General] rockysiccion:
I think you have the faulty active.

I always take my active on shower for music. And one time i submerge it for whole 10 min while im in the shower everytinh went well.
[Galaxy S 4 Active General] joninrye:
I took my active into the water with me at the beach. took some fun pics, etc and all seemed fine. Unfortunately I then got the "earphones connected" error and have been unable to use the phone effectively since.

It is now 36 hours since a very quick and minor submerging of the phone and "earphones connected" feature will stop for a few seconds only to return. I have kept the phone upside down (drain?), removed the battery, etc. Nothing seems to fix the problem.

Any advice?