yashsingh1/xdaforums huggingface dataset:
[One (M7) Q&A, Help & Troubleshooting] rmein:
The bad thing is that there have already been plenty of updates for the HTC One, just none that have fixed the problem. I know that I'm going to keep returning my Ones if they develop this issue. Once they have had sufficient returns they might start to care!

I'm on a business contract with next day replacement, but even though the carrier provides my replacement phone, I'm sure they get HTC to pay for it. I love everything else about the One, but I do want a phone with a working camera.

Flikr is alive again, so here are samples from my new phone the day I got it.

This one has a bit of haze in the bottom left, hard to see at this resolution but it is still there. I'd be happy if it never got worse than this.

And holding the phone the other way up , the haze is in the top right (next to the home button both times). The other colours are a bit off in this one too, there's definitely some white balance trickery going on, but the fact that the fault is ony on once corner of the sensor means it is surely a hardware fault.
[One (M7) Q&A, Help & Troubleshooting] hsiu4425:
singeing pikedow

wow this thread is going crazy in this few days, guess those web sites really caught peoples attention!!! Anyway, hope HTC is not lying about this camera issue, and they should at least post an estimated release date if they think this is fixable....
[One (M7) Q&A, Help & Troubleshooting] Macca1980:
I am returning mine, I only have 30 day warranty so can't take chance. Don't think I will get another, it's a lot of cash to risk on a fault developing.
[One (M7) Q&A, Help & Troubleshooting] Xerro-Five:
If you truly understand your first 2 points, it doesn't make sense how you came to the conclusions you did... Your last point suggests to me that you don't understand though, and point 3 simply doesn't make sense. Please don't misunderstand, I'm not trying to be a jerk, it just seems like you may be confused. The iso issue has been extensively discussed and explained in this thread several times be several people.
[One (M7) Q&A, Help & Troubleshooting] Bravoexo:
Ok this is my fix.

Normal Scene, ISO Auto (ISO 2000 captured), Auto WB, Default Image Scene Modifier

Normal Scene, ISO Auto (ISO 2000 captured), Auto WB, Vignette Image Scene Modifier (the one before the B&W modifier)

An ISO 100 shot of this scene just is pitch black.

So, even if the ISO captured is high, this scene modifier really works as expected. Now, if HTC will just use this, without the vignetting effect for the default scene...it'll be perfect again.
[One (M7) Q&A, Help & Troubleshooting] clavin78:
I

As soon as you use cm or something else without the sense cam you'll be back in the same boat.

Edit: so after 2 days of waiting for a response from HTC they sent me an email just now saying that they're working on an update to resolve this . Initially they were trying to say its heat but it seems like word is getting out to all their reps
[One (M7) Q&A, Help & Troubleshooting] Bravoexo:
Those are taken by the stock sense camera right.
[One (M7) Q&A, Help & Troubleshooting] Hiken_Ace:
Yeh ... I think I'm buying the S4 .. such a ****ing shame ... I love sense so much ...

I hate HTC .. I liked that phone so much and wanted to buy it .. but no Ty ... Waayyyyy too many quality build issues beside this one .. and I'm not that good with luck .. most probably I'll get a faulty one .. so better go with stability .. hello Samsung ... Good bye HTC ;(
[One (M7) Q&A, Help & Troubleshooting] muayyadf1:
Relax, it is a software issue. The issue came with 4.2.2 update and I'm 100% sure.
[One (M7) Q&A, Help & Troubleshooting] BlackJack'89:
More device have the problem, before 4.2.2

Inviato dal mio HTC One con Tapatalk 4
[One (M7) Q&A, Help & Troubleshooting] Macca1980:
I sold my s4 to get an htc one. I don't know if this is important to you but S4 can only meter from the centre of screen & many camera apps have limited features because of this. This to me was very irritating as only one app could exposure lock (camera fv5) Moving from ios S4 is a step back.

It feels much cheaper in the hand as well compared to htc one.

The 16gb storage was only about 7.5gb usable on my handset which is pitiful.

Had many sd problems as well , like music stuttering & even stopping when taking a photo. Brand new card as well, app2sd didn't work (tried many ), & folder mount crashed a lot.

It's a nice screen but even on YouTube HTC looks HD & S4 was never as good on the HQ setting. (I have fiber Internet)

For me HTC one is far superior (if they fixed camera) I am returning mine as I can't take chance. I would still say its the best phone I have ever used & disappointed with this fault. I'm not loyal to any brand really but Galaxy S4 was poor experience compared to my old iPhone (bigger screen, but that's it)

HTC ONE was amazing but may have to go back to IPhone as everything just worked.

just my opinion as I have had recent experience with both galaxy & htc one.

If fault is 100% officially confirmed & fixed by htc I would get another, but that may be a while away & I need a phone.

---------- Post added at 12:23 AM ---------- Previous post was at 12:02 AM ----------

Mine did heat up quite a bit when using camera now that you mention it.
[One (M7) Q&A, Help & Troubleshooting] chrisyng:
And you would be 100% wrong

Too many people here who don't understand the function of image sensors and photography are make statments like this and further confusing people... Too many people in this thread aren't bothering to read mote then a couple pages back and don't realize what they are stateing already have been proven false...
[One (M7) Q&A, Help & Troubleshooting] muayyadf1:
Lets hope you are wrong and htc comes up with a solution that benefits us.
[One (M7) Q&A, Help & Troubleshooting] mekpro:
According to 3 Ones I had and 130 pages i'd read, I'm sure this caused by hardware (Software version doesn't show relationship, good and bad unit had the same Software, age matters, temperature matters, change sensor make it work again, no one ever make it work with software fix, so on)

Cause aside, some hardware problem can still be fixed by software. However, I also don't think this issue can be solved by software. Look at uneven distribution of purple tint around picture. It doesn't look like error in white balance which should distribute evenly around picture. This look much like sensor failure. Although we or HTC can make software that alleviate purple tint, it will leave much noise behind, which defeat the purpose of low light ultrapixel.
[One (M7) Q&A, Help & Troubleshooting] ridearoundsolo:
To me this year feels lacking in smartphones, I just didn't like the s4, I didn't like the iPhone, and I love the one but it's full of issues, if my replacement is faulty, I'm gonna want the Xperia z but I don't think tmobile would even let me exchange after 15 day period, I'm not even tripping off the ones camera now because I think the update will fix the issue but mine is built kind of funky
[One (M7) Q&A, Help & Troubleshooting] xicloe:
HTC should responsible, because when we buy One, there is No write on the box that :

"Ultrapixel, If u not Lucky You Will got purple one"

And as customer Who buy this product, we are protected by law in our country about consumen protection.
[One (M7) Q&A, Help & Troubleshooting] UgXvibe:
Ok, here is something I have found.. did a little research and there are 2 manufacturers that make the Ultrapixel camera. ST Microelectronics and Omnivision. I am not even sure if HTC used the Omnivision camera in their phones but they share the same specs according to anandtech.

A lot of info on the cameras here --> http://www.anandtech.com/show/6747/htc-one-review/5

ST Micro model: VD6869

Omnivision model: OV4688

I used ES File Explorer to find my camera manufacturer (does not have to be rooted). Navigate: Device > sys > android_camera > sensor

Open this file as text (I used DB Text Editor)

Camera: st vd6869(1.0) cinesensor 2013-04-28

So my camera was, I'm assuming, manufactured on April 28,2013 (Version 1.0?) by ST Microelectronics.

My IMEI build was July 20,2013. Maybe the camera manufacture date/version is the key here, not the phone build date.

Thoughts?
[One (M7) Q&A, Help & Troubleshooting] 80000037:
ST camera has purple tint while omnivision doesnt?

Sent from Samsung GT-I9082
[One (M7) Q&A, Help & Troubleshooting] UgXvibe:
No clue, just curious to see what people without the problem have.
[One (M7) Q&A, Help & Troubleshooting] chrisyng:
There is a second directory in the sys folder called android_camera2, the sensor file in this folder shows the omnivison sensor info .. can you confirm that the sensor the camera is using is in the first sensor file?
[One (M7) Q&A, Help & Troubleshooting] UgXvibe:
android_camera2 is the Front camera. Model is Omnivision ov2722 which is discussed in that article I linked.
[One (M7) Q&A, Help & Troubleshooting] cee43ja1:
It's the front facing camera. Omnivision ov2722 2.1M

My launch AT&T M7 has the ST Microelectronics sensor, dated 04-06-2013. No odd hues in low light. Completely covering the lens shows black.
[One (M7) Q&A, Help & Troubleshooting] chrisyng:
Thanks for the clarification... My phone is affected by the camera issue, sensor info shows v.1.0 build April 2 2013 .. if people with working cameras could post their sensor info, perhaps we can finally put to rest if this is a hardware issue of not.
[One (M7) Q&A, Help & Troubleshooting] sebkri:
No

Mine is st vd6869(1.0) cinesensor 2013-05-07, with red tint problem :(
[One (M7) Q&A, Help & Troubleshooting] Mikanoshi:
st vd6869(1.0) cinesensor 2013-04-29

red tint
[One (M7) Q&A, Help & Troubleshooting] 1lazysheep:
st vd6869(1.0) cinesensor 2013-05-04 | red tint

my serial begins with FA35. how can you decipher your IMEI to find out the exact build date?
[One (M7) Q&A, Help & Troubleshooting] slashas69:
st vd6869(1.0) cinesensor 2013-05-15

Red tint...
[One (M7) Q&A, Help & Troubleshooting] Marco.t...:
Two devises here st vd6869(1.0) cinesensor 2013-03-25 with cam problems & st vd6869(1.0) cinesensor 2013-03-13 without camera problems!
[One (M7) Q&A, Help & Troubleshooting] Florin82:
Well unfortunately i join the club of disatistafied customers. Like a lot of you guys here, my camera worked fine after i bought the phone in may although i was not satisfied with the really slow focus and some of the results i had during night photography but now the camera seems to have acquired the red/blue tint issue and not only that: the results are really grainy and there seems to be a grid like pattern noticeable on the pictures taken (if you play a little with some settings on a photo editor it becomes fully evident). This is definetly not the way it took pictures in the beggining. I do not know if it is a software problem since i noticed it after upgrading to 4.2.2 or if it is a simple coincidence and it is really a hardware problem. Anyway here are some pictures i took last night.

I was suggested by htc support to make a hard reset (witch i already did after the 4.2.2 upgrad) and if the problem persists go ta an htc service. If only it was that easy to resolve a problem at the service.
[One (M7) Q&A, Help & Troubleshooting] mrhahn98:
people who said this is because of WHITE BALANCE should read the whole thread to see what's actually happening
[One (M7) Q&A, Help & Troubleshooting] Macca1980:
It's a shame as such a great phone. I'm dubious as to whether a software update will fix.
[One (M7) Q&A, Help & Troubleshooting] Bravoexo:
Been testing out that Vignette Modifier a bit more...

ISO 100, Auto WB, No modifier

Auto ISO, Auto WB, No modifier (ISO 1250 taken)

Auto ISO, Auto WB, Vignette Scene modifier (ISO 1250 taken)

I think this is good enough... Even if the screen will turn dark red if the lens is covered, just before the shutter button is pressed, it post processes it without the red tint when the shot is saved. But in low light, it doesn't show the red tint 90% of the time....and around 95% of that is removed on saving the pic.
[One (M7) Q&A, Help & Troubleshooting] Karish1989:
OK guys

First of all it's not a software problem because before I sent my phone to Dynafix I went back to 4.1.2 build.

When I bought my phone I didn't have this problem but when I went back to that build the problem occurred..

conclusion: I don't think it's software related..
[One (M7) Q&A, Help & Troubleshooting] slashas69:
What you mean vignette scene modifier? It is option inthe cam app?
[One (M7) Q&A, Help & Troubleshooting] Macca1980:
Others who have developed fault have went back to original settings and fault is still there though
[One (M7) Q&A, Help & Troubleshooting] Bravoexo:
Yes, the one just before the B&W one.
[One (M7) Q&A, Help & Troubleshooting] Karish1989:
So you are saying the same thing as what I say ? that is not a software problem ...
[One (M7) Q&A, Help & Troubleshooting] Florin82:
Where is that exactly because in don't seem to find it.
[One (M7) Q&A, Help & Troubleshooting] CronoTr:
Can you post a screenshot?
[One (M7) Q&A, Help & Troubleshooting] Florin82:
Anyway, it shouldn't even matter, the camera should work fine and not make us tweak it all the time so we can get decent pictures. Really annoys me since this is such a great smartphone but night shots should be a feature of the phone and they have become a disgrace, at least for me....oh well at least i am lucky enough to get good daylight pictures (still not like the best i have seen around here) but i am convinced this is a hardware problem so the only question for me remains whether it is worth the effort of going into service or just settling with it as it is. Still debating....
[One (M7) Q&A, Help & Troubleshooting] FC1032:
I have the problem too, albeit less severe than some of the photos I see here.

Also checked the camera like others, and it is also cinesensor (2013-04-19)
[One (M7) Q&A, Help & Troubleshooting] Bravoexo:
Stock Sense Camera, the small square on the right lower side. Pick down from the list and choose the one before the B&W

When you use that, there's very little red tinting... of course you also get vignetting since it is or seems to me what this modifier does. And even if you force dark red tinting... once it's saves the pic, most of that redness is removed for some reason. But the ISO stays the same, exposure, white balance, and most of the other settings as far as I can tell.
[One (M7) Q&A, Help & Troubleshooting] Florin82:
Thanks a lot. I will try it this night. I hope at least it will work and we may have a way to get around the problem instead of solving it. But hey its better than nothing.

Just to show you how my pictures used to look at night:

http://www.flickr.com/photos/97096183@N02/9199460677/

http://www.flickr.com/photos/97096183@N02/9154381198/

http://www.flickr.com/photos/97096183@N02/9202081320/

http://www.flickr.com/photos/97096183@N02/8976013484/

http://www.flickr.com/photos/97096183@N02/9059539323/
[One (M7) Q&A, Help & Troubleshooting] Bravoexo:
It does remove most of the red tint upon saving.. tried it with the lens covered, waited til it was dark red... then took a pic... what was saved was nearly black.
[One (M7) Q&A, Help & Troubleshooting] Macca1980:
Is there any other apps with live filters that don't have the vignette that's the same white balance as this preset?
[One (M7) Q&A, Help & Troubleshooting] Cyrixfreak:
I also agree it's a hardware fault but with results like this we can hope for a software fix to nullify the problem.
[One (M7) Q&A, Help & Troubleshooting] MasterThiefGarrett:
st vd6869(1.0) cinesensor 2013-04-29

And yes purple shizzle...
[One (M7) Q&A, Help & Troubleshooting] cocori002:
Today AT&T users receive the update to 4.3, anyone with HTC One AT&T can tell us if the update come with the camera fix?
[One (M7) Q&A, Help & Troubleshooting] MasterThiefGarrett:
Is there hope yet?

http://crave.cnet.co.uk/mobiles/htc-one-update-to-fix-ultrapixel-purple-picture-problem-50012216/
[One (M7) Q&A, Help & Troubleshooting] AdrianE46:
Today? Are you sure? It was rumored to be released this weekend but I haven't seen anything yet.
[One (M7) Q&A, Help & Troubleshooting] Florin82:
So anyone who receives the 4.3 update and also has the red tint problem please check to see if there are any improvements. I hope there will be but i wouldn't bet my money on it.
[One (M7) Q&A, Help & Troubleshooting] cocori002:
http://androidgreen.es/2013/09/14/filtrada-actualizacion-android-4-3-para-los-htc-one-de-att/
[One (M7) Q&A, Help & Troubleshooting] rusteh:
Exact leaked RUU for AT&T can be found here.
[One (M7) Q&A, Help & Troubleshooting] Tw1tchy:
With focal I was able to change some settings to reduce the discoloration. You can try these yourself if you look at the setting on my pic
[One (M7) Q&A, Help & Troubleshooting] nitin_ko:
Camera: st vd6869(1.0) cinesensor 2013-06-19

everything perfect, no issue
[One (M7) Q&A, Help & Troubleshooting] BlackJack'89:
st vd6869(1.0) cinesensor 2013-06-17

Purple :(

Only two days

Inviato dal mio HTC One con Tapatalk 4
[One (M7) Q&A, Help & Troubleshooting] semlex84:
Camera: st vd6869(1.0) cinesensor 2013-05-08

All blue, red and purple as in having this issue. I am living in Sweden and bought my handset locally.
[One (M7) Q&A, Help & Troubleshooting] nitin_ko:
damn

mine is HT381

aug'13

taiwan
[One (M7) Q&A, Help & Troubleshooting] Guich:
My camera: st vd6869(1.0) cinesensor 2013-04-12.

No issue :D
[One (M7) Q&A, Help & Troubleshooting] muayyadf1:
After some testing, I reconfirm it is a software issue. Despite my opinion about it being bashed, I went ahead to check what the circumstances that magnify the issue. Issue seems to come and go depending on the focal point and even a slight movement of the phone changes the amount of redness. If it was a sensor issue, no change would be noticed with the movement of the phone.
[One (M7) Q&A, Help & Troubleshooting] chrisyng:
You still are not grasping how image sensors work in conjunction with various camera functions such as focus and and light metering.. a movement in your phone would cause the point of metering to change causing the sensor sensitivity to change which causes the noise to change...

Take a cold phone and quickly take a few pictures in a dark room... No pink.. take more pictures on the same room...it will start to go pink.. take a look at the exif data of the pictures, everything is the same, including iso. How can you explain that to software?
[One (M7) Q&A, Help & Troubleshooting] angusc:
Obviously the software is changing with temperature :p

Sent with desire from My One
[One (M7) Q&A, Help & Troubleshooting] hunkumar:
Guys I saw a post on facebook by HTC India confirming that camera problems in HTC one would be fixed in upcoming update.:thumbup:
[One (M7) Q&A, Help & Troubleshooting] nickislauw:
where did you see that?? I can't find it..
[One (M7) Q&A, Help & Troubleshooting] hunkumar:
http://m.pocketnow.com/2013/09/13/htc-one-camera-issues?utm_source=dlvr.it&utm_medium=facebook

The post had a link from pocketnow website. I think it's just a speculation:banghead:
[One (M7) Q&A, Help & Troubleshooting] idrOiding:
i have the problem here :(

but unfortunately i can't have replacement in my country !

i hope it's a software related and i hope it will be fixed soon !!!
[One (M7) Q&A, Help & Troubleshooting] alexander_ekin:
Just claim camera purple tint in low light on my htc one to singapore htc service center, and not have replacement, and i must wait 2 weeks - 1 month for service it. I think it worst aftersales service by htc

Video preview

http://youtu.be/4p7a9tdNVYo

Image preview
[One (M7) Q&A, Help & Troubleshooting] dingnangen:
OTA or flash in recovery？
[One (M7) Q&A, Help & Troubleshooting] prinzhernan:
Through OTA.
[One (M7) Q&A, Help & Troubleshooting] squabbi:
Here is my share. It is blue and not black. Also there is a sudden frame drop in the dark.

The iPhone on the other hand does a great job. :P
[One (M7) Q&A, Help & Troubleshooting] darkidz555:
i just brought it not more den 2 month now need to go service and butcher it HTC SINGAPORE dissapointed in service they dont do exchange now lets see if scratch and more problem i will reject it and ask them to give me a new one or either pay me back my money.....TOTALLY DISSAPOINTED HTC
[One (M7) Q&A, Help & Troubleshooting] amolbali:
i just found this post..i have the same problem with my phone..the author should rename this thread so that it is easier to search it..

I was about to post your youtube link on this thread..just felt i should read all the post before writing anything.. :D

Did u finally get your device back?? my device is only 7 days old..so i'm planning to go for a DOA!!

---------- Post added at 01:02 PM ---------- Previous post was at 12:52 PM ----------

How did you get access to HTC Elevate?? ;)
[One (M7) Q&A, Help & Troubleshooting] gbharaj:
this one is going back to where it belongs....i hate this reddish tint
[One (M7) Q&A, Help & Troubleshooting] mr_sheen:
Just saw this on the share photos clicked on HTC one thread on general.

So its a common thing, but IMO obviously the colour shouldnt bleed as much though.
[One (M7) Q&A, Help & Troubleshooting] buzz33:
I sent them a video, and ask some questions... video is here: youtube.com/watch?v=uNYZ-eZexbY

and this is reply from HTC::confused:

Are You Serious?!?!
[One (M7) Q&A, Help & Troubleshooting] amolbali:
I have taken pics in low light..and the red tint is clearly visible.. :(
[One (M7) Q&A, Help & Troubleshooting] amolbali:
Here are two samples pics..i have only removed my friend's face..
[One (M7) Q&A, Help & Troubleshooting] buzz33:
And one more thing, is anyone on 4.1.2 having this problem....
[One (M7) Q&A, Help & Troubleshooting] amolbali:
me..i haven't received the 4.2.2. update yet (India - Asia)..
[One (M7) Q&A, Help & Troubleshooting] 12rithy:
Problem exist since 4.1.2. I was hope that 4.2.2 will fix it but turn out to be disappointed. Did your device build in May?
[One (M7) Q&A, Help & Troubleshooting] buzz33:
I don't know build date... how to check?

This is my second one, I returned silver version because it had gaps...

This one is black and have camera issues :)
[One (M7) Q&A, Help & Troubleshooting] japjit100:
I also getting purple tint
[One (M7) Q&A, Help & Troubleshooting] buzz33:
I sent mine to service... I mean, wtf, I did paid for device so much money and I should be reassure with them... No thanks. Give me new device that is working as it should :) :cool:
[One (M7) Q&A, Help & Troubleshooting] cool_dhamz:
Same issue with mine too. Applied for DOA to get it replaced..
[One (M7) Q&A, Help & Troubleshooting] japjit100:
I m also going to service center tomorrow
[One (M7) Q&A, Help & Troubleshooting] clavin78:
I emailed HTC myself and they said they are working on an update to fix it. I would imagine that some of us here are having issues due to hardware and others are not but as far as HTC being aware of the issue, I think they are.
[One (M7) Q&A, Help & Troubleshooting] Macca1980:
That's good. They never got back to me, which is pretty poor . They should be doing more to respond to this officialy as a lot of people use apple & Samsung & news of faulty camera doesn't help HTC case.
[One (M7) Q&A, Help & Troubleshooting] MasterThiefGarrett:
What app is that?
[One (M7) Q&A, Help & Troubleshooting] Tw1tchy:
Its Focal. The super customizable camera app from the CyanogenMod team.
[One (M7) Q&A, Help & Troubleshooting] muayyadf1:
Temperature affects all types of electronics not only the camera sensor. Resistance increases with temperature and so does power consumption.

What ever you said goes along with what I said. Software controls hardware not the other way around. sensitivity is controlled by software which controls voltage. I think HTC is asking for too much from the sensor beyond its limits and this also hinders low light terrible focus.

EDIT: this issue could also be caused by hardware being too sensitive to sun light and gets damaged. Just like our eyes!