yashsingh1/xdaforums huggingface dataset:
[One (M7) Q&A, Help & Troubleshooting] UgXvibe:
HTC actually just called me to ensure me that there is an update coming to correct this concern. They also said they have not had that many hardware failures except 1 that got too hot and needed a camera replacement. And, they said the update is working for some and not for others and they are still working on resolving the remaining phones with a separate OTA. I guess it's just a follow-up on my case but I'm surprised they even called me actually.
[One (M7) Q&A, Help & Troubleshooting] vegetaleb:
They know everything about you and specially that you are an XDA daily user,you can influence some people here :D
[One (M7) Q&A, Help & Troubleshooting] loperano_19:
is fake! are taking too long and that makes me suspicious!
[One (M7) Q&A, Help & Troubleshooting] ac3kill:
It is fake why would HTC not take my phone for repair untill I was on 4.3 release ? As soon as i ran update and still had problem they took it instantly no questions asked if there was another update to come they would of told me there is another update to fix the rest of the phones the 4.3 one didn't.

I'm on hardware boat.
[One (M7) Q&A, Help & Troubleshooting] InfinitiGuy:
I came across a HTC One today running the same camera build date as mine and it had no issues with the camera. (Mine is terrible)

You can add 1- st vd6869(1.0) cinesensor 2013-04-22 to the "good" list as well.
[One (M7) Q&A, Help & Troubleshooting] HTCFAN73:
Didn't get the original sensor number...

This is the replacement:

1- st vd6869(1.0) cinesensor 2013-06-07

BAD

After I sent to HTC in Texas for repair!

They replaced the main board, sub board, camera module, amplifier and antenna. (So they told me...)

WORSE THAN BEFORE I SENT IT IN!!!

If the update doesn't fix it, HTC's gonna have to cough up some cash so I can buy an S4!
[One (M7) Q&A, Help & Troubleshooting] ac3kill:
Dang I hope mine don't come back crap if it does I'm threw with HTC cuz that's bs I'd be pissed I just sent mine in to HTC in Houston it better not come back broke oh please baby Jesus come back fixed

When they call me before they do repairs I'm gonna ask them the camera build date before hopefully my request won't go ignored
[One (M7) Q&A, Help & Troubleshooting] UgXvibe:
Here are the specs for both my old and new phones. Pictures are in the same lighting conditions.

Oddly, my old phone was built later than my new phone but had an earlier camera build.. go figure.

OLD PHONE

Factory: FA - Taiwan

Date of manufacture: 07/19/2013

st vd6869(1.0) cinesensor 2013-04-28

NEW PHONE

Factory: FA - Taiwan

Date of manufacture: 07/16/2013

st vd6869(1.0) cinesensor 2013-05-24
[One (M7) Q&A, Help & Troubleshooting] muayyadf1:
I think these sensors age pretty quickly!
[One (M7) Q&A, Help & Troubleshooting] marvdmartian:
Yeap. They should pay us! A One with a good camera will suffice. :laugh:

Guys let's try to put this together. So that we could finally see a pattern. It seems like the cinesensor versions arent enough to see a pattern.

Software Versions

- Settings > About

Phone Info

- Go here http://sndeep.info/en and enter your serial or IMEI

Camera cinesensor version

- ES File Explorer (does not have to be rooted). Navigate: Device > sys > android_camera > sensor*

Open this file as text (I used DB Text Editor)

FORMAT:

factory code---date of manufacture---camera module---version---software---age of device(if bad=when problem appeared/if good=current age)---does tint disappear when device is cold?(YES/NO/IDK)

Then state whether yours is good/bad/unusable

EXAMPLE:

FA---07/16/2013---st vd6869(1.0) cinesensor 2013-05-24---4.2.2---1.10.605.8---4mos---YES

BAD

FA = Taiwan

SH = China

HT = Taiwan

--------------------------

GOOD SO FAR:

FA---07/16/2013---st vd6869(1.0) cinesensor 2013-05-24---4.2.2---1.10.605.8---4mos---No

BAD:

HT---05/15/2013---st vd6869(1.0) cinesensor 2013-05-13---4.3-----3.22.1540.1--4days---Yes(first pic)

FA---05/22/2013---st vd6869(1.0) cinesensor 2013-05-15---?????---??????????----4mos---??

FA---07/19/2013---st vd6869(1.0) cinesensor 2013-04-28---4.2.2---1.10.605.8----5mos---No

HORRIBLE/UNUSABLE:
[One (M7) Q&A, Help & Troubleshooting] UgXvibe:
OLD PHONE

FA---07/19/2013---st vd6869(1.0) cinesensor 2013-04-28---4.2.2---1.10.605.8---5mos---No

Bad

NEW PHONE

FA---07/16/2013---st vd6869(1.0) cinesensor 2013-05-24---4.2.2---1.10.605.8---4mos---No

Good (So Far)
[One (M7) Q&A, Help & Troubleshooting] marvdmartian:
Go to settings for Software Versions

Go here for your phone info, just enter your serial or IMEI. http://sndeep.info/en

I used ES File Explorer to find my camera manufacturer (does not have to be rooted). Navigate: Device > sys > android_camera > sensor*

Open this file as text (I used DB Text Editor)
[One (M7) Q&A, Help & Troubleshooting] marvdmartian:
Updated:

Guys let's try to put this together. So that we could finally see a pattern. It seems like the cinesensor versions aren't enough to see a pattern.

Software Versions

- Settings > About

Phone Info

- Go here http://sndeep.info/en and enter your serial or IMEI

Camera cinesensor version

- ES File Explorer (does not have to be rooted). Navigate: Device > sys > android_camera > sensor*

Open this file as text (I used DB Text Editor)

FORMAT:

factory code---date of manufacture---camera module---version---software---age of device(if bad=when problem appeared/if good=current age)---does tint disappear when device is cold?(YES/NO/IDK)

Then state whether yours is good/bad/unusable

EXAMPLE:

FA---07/16/2013---st vd6869(1.0) cinesensor 2013-05-24---4.2.2---1.10.605.8---4mos---YES

BAD

FA = Taiwan

SH = China

HT = Taiwan

--------------------------

GOOD SO FAR:

FA---07/16/2013---st vd6869(1.0) cinesensor 2013-05-24---4.2.2---1.10.605.8---4mos

BAD (Usable during daytime):

FA---05/10/2013---st vd6869(1.0) cinesensor 2013-05-10---4.2.2---2.24.707.1----4mos---IDK

HT---05/15/2013---st vd6869(1.0) cinesensor 2013-05-13---4.3-----3.22.1540.1--4days---Yes(first pic)

FA---05/22/2013---st vd6869(1.0) cinesensor 2013-05-15---?????---??????????----4mos---??

FA---07/19/2013---st vd6869(1.0) cinesensor 2013-04-28---4.2.2---1.10.605.8----5mos---No

HORRIBLE/UNUSABLE:
[One (M7) Q&A, Help & Troubleshooting] marchitecto:
BAD:

FA---05/10/2013---st vd6869(1.0) cinesensor 2013-05-10---4.2.2---2.24.707.1---4mos---IDK
[One (M7) Q&A, Help & Troubleshooting] ctiantolentino:
Using a case makes the device run a lot hotter than without? I live in a warm area and I'm going to use a case, so chances are, my device will be warm quite a lot. :([/QUOTE]

I'm using mine with a case. Case Mate Tough to be exact which is a thick double layered case and I live in the Philippines where it's always hot. hehe My phone seems fine no issues at all in low light. Mine is st vd6869(1.0) cinesensor 2013-06-11 :)
[One (M7) Q&A, Help & Troubleshooting] marvdmartian:
Me too I'm in Cebu. My Sensation is always very warm especially when it's charging. The battery reaches 50C quite often. I'm finally getting my brand new one later this afternoon. May I know when your phone was manufactured? and how old is it? Thanks!
[One (M7) Q&A, Help & Troubleshooting] samiam222:
This is the only problem I've had with the One since buying it.
[One (M7) Q&A, Help & Troubleshooting] gustav30:
I'm on 4.1.2 firmware.

On 4.1.2 roms I get no red or purple when holding camera over a black object.

I threw on a 4.2.2 rom to test and I did get the red purple effect when holding camera over a black object.

I restored my 4.1.2 nandroid, did the camera against a black object and all was good. No red or purple.

I realize I did this test while staying on 4.1.2 firmware, so perhaps some folks are running 4.2.2 roms on older 4.1.2 firmware which is causing the bug?
[One (M7) Q&A, Help & Troubleshooting] harlenm:
That's interesting, but I have a friend that is running the same Rom and has same firmware, and I have issues and he doesn't.

I'll download a stock att Rom and test it to see if that makes a difference.
[One (M7) Q&A, Help & Troubleshooting] alexander_ekin:
Yup great device but lack of Quality Control. Maybe if u love take picture u can switch to lumia 1020. That great camera device
[One (M7) Q&A, Help & Troubleshooting] harlenm:
Installed att based 4.1.2 based rom, camera the same.
[One (M7) Q&A, Help & Troubleshooting] sidbrian03:
I noticed that too but not completely gone in my case
[One (M7) Q&A, Help & Troubleshooting] shiningarmor:
HT35 unit, does this too.

ok guys i asked around

2 of my friends updated through ota to 4.2.2 resulting in their hboots being updated too. both of them has tint issues,

another one of my friend who unlocked and flashed arhd without doing any ota updates (thus not updating the hboot) has no problem.

i am quite sure the new firmware (hboot rather) is causing this problem
[One (M7) Q&A, Help & Troubleshooting] sidbrian03:
That would be good news. If anyone could confirm this then I wont have to send my device for servicing
[One (M7) Q&A, Help & Troubleshooting] shiningarmor:
not necessarily solved. input from one person cannot conclude the problem. we need more people who has access to both old hboot and the new hboot.
[One (M7) Q&A, Help & Troubleshooting] harlenm:
Hboot 1.44 and I have problem.
[One (M7) Q&A, Help & Troubleshooting] andylow4421:
Today I update my machine and found there is purple around the corner. Previously does not have such problem! Please someone advise how to downgrade back to 4.1.2??

I am from Singapore.
[One (M7) Q&A, Help & Troubleshooting] sidbrian03:
I think that would require unlocking bootloader and rooting. I have not finished reading about it yet. I think it's stickied around here somewhere
[One (M7) Q&A, Help & Troubleshooting] shiningarmor:
this is really weird. my friend who has hboot 1.54, updated through official ota have not this problem.

hmm...
[One (M7) Q&A, Help & Troubleshooting] darkidz555:
i send it to repair and they done a good job with the camera now my camera no purple or watsoever thing and i try to OTA to 4.2.2 well no problem as well so is not software prolem or watever is the camera problem exchange it or send it to repair
[One (M7) Q&A, Help & Troubleshooting] adyscorpius:
I had the problem with 1.44 firmware and hboot. Sent for replacement two weeks back. Should arrive in a couple of days.

Sent from my GT-I9500
[One (M7) Q&A, Help & Troubleshooting] gustav30:
Yeah, as I posted here

http://xdaforums.com/showthread.php?p=44038962

I had no problem with 4.1.2 hboot and firmware on 4.1.2 rom. But throwing a 4.2.2 rom on my phone(still running 4.1.2 firmware), the camera was the first thing I checked. Put up against a black object and it was red/purple. Went right back to my 4.1.2 rom and the problem was gone.
[One (M7) Q&A, Help & Troubleshooting] harlenm:
It's really weird that you had this happen. I tried 4.1.2 and 4.2.2, same issue. I set up my friends phone with trickdroid 8.0 and his works perfectly with hboot 1.44.

Anyway, I have phone number 5 coming tomorrow, will see how this one works. I was told that I could switch to another device if I want to. Giving the One another chance, but this is the last try or I'm off to a Galaxy S 4.
[One (M7) Q&A, Help & Troubleshooting] Riyal:
Hi! Just want to confirm that any firmware updates nor heat causes the issue. I already reported this problem months ago where 4.2.2 update is still not out/even leaked and I am already experiencing this issue. Heat issue is not the cause also. I tried dropping the phone temperature to 19degrees centigrage and it still shows up.

And oh right now I'm still on 4.1.2 and using the original hboot and my device was built in the month of March as I am one of the early adopters of the device.
[One (M7) Q&A, Help & Troubleshooting] sidbrian03:
I'll be sending my device then to htc for servicing. No point of waiting for a software fix
[One (M7) Q&A, Help & Troubleshooting] ManuH8:
I called yesterday to HTC, and they say to me that is a hardware problem and they know about it...

They say to me, if i can restore system, if is fixed is a software issue if not, hardware.

Today i send to HTC
[One (M7) Q&A, Help & Troubleshooting] AmberBoy:
So many conflicting opinions....

Tapnięte z HTC One.
[One (M7) Q&A, Help & Troubleshooting] UgXvibe:
+1
[One (M7) Q&A, Help & Troubleshooting] ongnooii:
Around 1 month since I bought (on 4.1.2), the camera worked fine, both in lowlight, daylight outdoor... But after using over 2 months (after upgraded 4.2.2), some little purple tints appeared with the pattern (but the pattern was just a little). It's become worse and worse...

And now, you can see an "abstract" photo taken in lowlight with this fu.king camera :)).

P.S: Mine's bad: FA---06/03/2013---st vd6869(1.0) cinesensor 2013-05-31-- 4.2.2 -- 2.24.707.3 -- 3mos -- YES -- Bad
[One (M7) Q&A, Help & Troubleshooting] Underslung:
I've been following this thread for some time now, only because I have an imported HTC One and I'm not sure if I would have any recourse/warranty if this fault was to occur on my device. My bootloader is unlocked and currently flashed with ViperOne 2.7.0 ROM.

Thankfully I do not appear to have the problem, so at this point I am flagging my phone as GOOD.

HT -- 06/04/2013 -- st vd6869(1.0) cinesensor 2013-06-01 -- 4.2.2 -- 2.24.401.1 -- 3 months -- GOOD
[One (M7) Q&A, Help & Troubleshooting] Androsesp:
cam problem

My sensor

BAD (Usable during daytime):

HT---05/13/2013---st vd6869(1.0) cinesensor 2013-04-19---4.3-----3.22.1540.1--1mos---Yes(first pic)
[One (M7) Q&A, Help & Troubleshooting] the_eclectic1:
Bad

SH---05/05/2013---st vd6869(1.0) cinesensor 2013-04-26---4.2.2---2.24.707.1---2mos---Yes
[One (M7) Q&A, Help & Troubleshooting] patpatforxda:
BAD.

HT---05/10/2013---4mos---st vd6869(1.0) cinesensor 2013-05-05---4.2.2---2.24.707.1---YES

From Philippines. Got this phone from our local carrier here. Tried a sample unit from one of their branches and that unit didnt have the issue at that very moment. A month or so I went back to check it and iapparently it has developed the purple issue then. Progressive indeed.
[One (M7) Q&A, Help & Troubleshooting] gogogaga7:
Hi,

I created spreadsheet / Form on Google docs and we can report our problems here: http://goo.gl/HmRJqC

And results are here: http://goo.gl/OLvi53

So if you have some changes for spreadsheet just PM me.
[One (M7) Q&A, Help & Troubleshooting] ongnooii:
There are no meaning in your 2 examples photos. Why? 1. Taken outdoor in a sunny day. 2. You use flash (and the environment is not dark enough).

Can you show us some photos taken in a very lowlight environment (maybe taken at night)? Please remember to focus on the darkest part and don't use flash.
[One (M7) Q&A, Help & Troubleshooting] Karish1989:
my sensor: 1- st vd6869(1.0) cinesensor 2013-05-25

You say this is a good sensor but I have the purple/red issue :(
[One (M7) Q&A, Help & Troubleshooting] Tuborg68:
Darn I forgot to note my date and sensor before i sent my unit off to service. So now I cannot help out here in the thread, nor check if it has been replaced when I get it back. But i suppose that if the sensor is newer than my purchase date back in may, it has been swapped.
[One (M7) Q&A, Help & Troubleshooting] marvdmartian:
I just got my One. Just around an hour ago. 4.1.2---1.26.502.10---05/06/2013--- cinesensor 2013-04-30

I imported it from the US. No tinting when i put it down on the table. But weird tints appear when focusing on low light, but no tint in the final shot. It's just very grainy. I also found a dead pixel. AND my biggest problem? I got this phone brand new on eBay and it came with an unlock code. I entered the unlock code and it wont work. I'm not very happy.

edit: left the camera on for 10 minutes and i have red tint. It's fine in good light but i really hope it doesnt get any worse. I'm just a college student and I saved for months for this phone, and now I'm pretty upset.
[One (M7) Q&A, Help & Troubleshooting] marvdmartian:
You can get those on the list I made and just merge them. So we have one unified database.

I think it you should also have a field for whether the device is good, bad, or unusable.
[One (M7) Q&A, Help & Troubleshooting] gogogaga7:
Spreadsheet is updated
[One (M7) Q&A, Help & Troubleshooting] koenkokes:
My HTC one is done repairing and will be sent back to me for the 2nd time. lets see what they did with it now.

I guess 80% chance that it is still not fixed....
[One (M7) Q&A, Help & Troubleshooting] koax88:
i wonder what HTC excuse when ota camera software fix update available and its still not cured this cancer..wait for other updates?hmmm..

btw mine is :

HT -- 05/16/2013 -- st vd6869(1.0) cinesensor 5/12/2013 -- 4.2.2 -- 2.24.401.1 -- 3 months -- BAD (useable at night, still got purple tint though, but not as bad has some forumer here)
[One (M7) Q&A, Help & Troubleshooting] darkidz555:
i believe the update will solve the problem give HTC sometime my friend btw update coming soon i mean OTA

btw the new 3.22 update have solve some of the user i think so just wait my friend
[One (M7) Q&A, Help & Troubleshooting] loperano_19:
I have repaired my htc one! going well! tradado only have 4 days in repair! the report says "software update"

I have no longer the problem of purple camera!

st vd6869 (1.0) cinesensor 2013-09-1
[One (M7) Q&A, Help & Troubleshooting] Thug_4_Life:
Are you from HTC?

Sent from my HTC One
[One (M7) Q&A, Help & Troubleshooting] koenkokes:
Guys, use this
[One (M7) Q&A, Help & Troubleshooting] marvdmartian:
Can you help me decide. I just got my One, and it has slight tinting especially when warm. But it (still) generally takes acceptable night pictures. I don't want the problem to get worse. Should I wait for the OTA before using the phone so it doesnt get worse? or should I just go ahead and use it? Theres no HTC Service center here where I live that's why I only have one shot.
[One (M7) Q&A, Help & Troubleshooting] muayyadf1:
Wait for the claimed fix. Use yours as usual.
[One (M7) Q&A, Help & Troubleshooting] marvdmartian:
I should add that I havent started using mine yet. I just unboxed it, played with it a bit, then now it's off.

Because I was thinking if the fix stops working cameras from getting physically damaged, I'd want to go for that. Coz as of now it seems that the cameras slowly degrade as the phone is being used over time.
[One (M7) Q&A, Help & Troubleshooting] chrisyng:
The problem WILL get worse.. if you just got your phone, you have a few choices..

return your phone and buy something else that has a working camera.

Belive in miracles that HTC actually fixes the issue with a patch...

I guess it comes down to how much you trust HTC .. they have known of this issue from as far back as June, and have yet to openly tell people what is going on, just vague answers telling you to wait...

If after 4 months the engineers still have not found a way to fix the issue, I don't belive one is going to be found.
[One (M7) Q&A, Help & Troubleshooting] UgXvibe:
Day four with the new phone, so far, so good.

Focus on dark area.
[One (M7) Q&A, Help & Troubleshooting] UgXvibe:
Focus on light source.
[One (M7) Q&A, Help & Troubleshooting] marvdmartian:
I just got my phone, but I imported it from another country, so I can't return it. I'm stuck with this and I only have one shot. I trusted HTC and this my 9th HTC device, but if they dont resolve it, I'm going to completely lose that trust. I don't really have a choice but to wait for that fix. I'm just really hoping this fix stops working cameras from degrading since it's my only way out.
[One (M7) Q&A, Help & Troubleshooting] ctiantolentino:
i heard the 4.3 update has rolled out to Sprint users in the US. how was it?
[One (M7) Q&A, Help & Troubleshooting] clavin78:
Still horrible after the update. In the update details there was no mention of a camera fix like a screenshot someone posted of the Taiwan roll out. Pretty disappointing.
[One (M7) Q&A, Help & Troubleshooting] ctiantolentino:
damn that sucks.. well hopefully there's a separate update for the camera issue.. here in the Philippines we haven't received the 4.3 update yet.
[One (M7) Q&A, Help & Troubleshooting] Underslung:
Ok. First two photo's are focusing on the darkness, the last one is focused on the light.

Is that good enough?
[One (M7) Q&A, Help & Troubleshooting] ctiantolentino:
looks grainy but hey no purple tint that looks normal. it looks the same as the photos i take in low light after i got my replacement. hopefully HTC fixes the others as well..
[One (M7) Q&A, Help & Troubleshooting] ongnooii:
Yes, it's quite good. You are one of the few lucky people who get the "normal" Ultrapixel camera. Congrats!
[One (M7) Q&A, Help & Troubleshooting] valeschumi:
To be honest, i dont care much bout the 4.3 update, i just want htc to fix that damn pink tint with whatever update fix they roll out and hopefully we filipinos get it asap
[One (M7) Q&A, Help & Troubleshooting] PcFish:
Is that blue in the bottom right from another light source? That's how my camera started crapping out, on the bottom/right edges of photos, and eventually the whole perimeter.
[One (M7) Q&A, Help & Troubleshooting] ac3kill:
Its funny cuz I always thought my camera couldn't focus very well from day one my pictures would look great in the middle bit the edges would be blurry then the purple started in the corners and took over
[One (M7) Q&A, Help & Troubleshooting] teri.nk79:
Could you help me like and share a post with your friend?

I need ++ like & share. I'm joining an event.

===[SPECIAL] CLICK SHARE===

1 like = 1 point

1 share = 20 point

==

video make by video highlight for One :D

https://www.facebook.com/photo.php?v=218046931697052

thank you!
[One (M7) Q&A, Help & Troubleshooting] marvdmartian:
The update for sprint users is the same as the update for the rest? Did camera improve for you sprint users out there? What's your software version?
[One (M7) Q&A, Help & Troubleshooting] Media_Blitz:
One user from Sprint said nothing changed in the Sprint update.
[One (M7) Q&A, Help & Troubleshooting] mrrick:
Everything I've read so far said the new 4.3 update rolling out makes the camera issue even worse.. Again, almost positive it's a hardware issue. Software is not going to be able to fix this problem for us unfortunately.. Fingers crossed though. Meh.

*s¡gned
[One (M7) Q&A, Help & Troubleshooting] Media_Blitz:
Editing with snapseed helps make the pictures bearable. Still, purple tinting remains in the corners
[One (M7) Q&A, Help & Troubleshooting] vegetaleb:
If HTC find a fix I don't think we will see it soon.

The 4.3 update fixed perhaps 10% of faulty cameras but all the rest are worse,meaning it will take a while to find an ''universal'' fix.

So G2 or S4?
[One (M7) Q&A, Help & Troubleshooting] Media_Blitz:
You might as well go with the g2. Better hardware. I hear the software is not that bad, and you can always root it and get rid of it if you don't like it, while keeping the hardware
[One (M7) Q&A, Help & Troubleshooting] Tweety78:
That's good to hear, and I think they actually replaced your sensor since the date is the newer I've seen so far - September 1st.
[One (M7) Q&A, Help & Troubleshooting] slashas69:
Hardware is nothing with crap software, sense is most reliable and fast stock UI also good looking, for that I like my htc even with purple camera ;)
[One (M7) Q&A, Help & Troubleshooting] Media_Blitz:
I played with one. It's pretty smooth. It's cluttered though, and I don't like the layout. Nevertheless, the guy who asked is on xda, so I'm assuming he roots, and I'm sure roms will come out that can take away the skin of the g2, if there aren't any out there already.
[One (M7) Q&A, Help & Troubleshooting] vegetaleb:
I don't know if you will say the same thing when you will try to take photos at Christmas and New Year eves ;)
[One (M7) Q&A, Help & Troubleshooting] slashas69:
I will good light up my events :D
[One (M7) Q&A, Help & Troubleshooting] a only:
i have the same problem "camera problem". HTC change the phone. But the damn big problem that the new phone "changed phone" have the same problem.

what to do with this problem.

does 4.3 update fix this problem.

i didn't revived 4.3 update yet.