yashsingh1/xdaforums huggingface dataset:
[One (M7) Q&A, Help & Troubleshooting] islandboy_2000:
From what I'm reading here, it seems like it makes no sense to even send it off to be "repaired." Seeing that I will have to pay a pretty penny to have this shipped from my location, I'm considering not even bothering. Just might hold on to it until something else comes out. Just got it and already so fed up. The only good thing is that ibdont take a lot of night photos with my phone anyway and the camera works like a charm in daylight.

I'm wondering if this is caused by overheating at all according to some users because as soon as I got it, which was at night, I took a pic of my daughter and already the purple haze was present. Device was just turned on too. Ridiculous
[One (M7) Q&A, Help & Troubleshooting] muayyadf1:
It is the type of shielding and improper placement.

Send it in, you will like it repaired.
[One (M7) Q&A, Help & Troubleshooting] Soul_Perisher:
Here we go guys, my turn to send it back.

I am 2nd owner of my phone but Regenesis Poland should consider this under warranty anyway as it is international version with 12th months from release date. All back to stock. We'll see what would happend.

My photos are terrible as well.
[One (M7) Q&A, Help & Troubleshooting] alangrig:
I'm sending mine as well to Regenesis Poland as well with enclosed instruction: what should be replaced.
[One (M7) Q&A, Help & Troubleshooting] gustav30:
I'm still waiting to get mine back. So much for the 1 week turnaround from Houston, Texas. My status of my phone has been Repair for 3 days. I called HTC this morning, and they said that they think its in 'testing' mode...

I mailed it Monday the 19th, and it got to HTC, Thursday, the 23rd in the morning. It sat through the weekend, entered "repair" late Monday afternoon. Still in repair today.

Anyone recently send to Houston? Like last few weeks, how is the process going for you?
[One (M7) Q&A, Help & Troubleshooting] Soul_Perisher:
You should sent them also a proof of pucharse and I for example send them few photos that shows state of my phone before the repair (just in case) and another page with few photos with purple tint problem on dark places.

I am start to realise why a lot of phones have sensor on right or left corner to avoid such situations as overheating device.
[One (M7) Q&A, Help & Troubleshooting] piimp:
The turnaround i guess also includes on how long it takes for you to send the phone in which seems like it took you 4 days. Im in arizona, and with just usps standard shipping it gets there in two days. Ive sent mine twice just this month and mine only spends one day in repair then they overnight it the next day. So for me, the turnaround is about a week in which i dont have the phone. Now in your case, its odd that it has stayed in repair for 3 days as that shouldn't happen so i guess whatever testing they're doing they better send you a phone without any issues.

good luck
[One (M7) Q&A, Help & Troubleshooting] gustav30:
Yeah, my phone has just finished up the repair state and now being packed fro shipment. So seems like good things happen when I post here. I'm in MA so don't know how long it will take HTC to get it back to me. Hopefully a day.

I was worried S-off was gonna be an issue, but seems like it wasn't.
[One (M7) Q&A, Help & Troubleshooting] hoyoyo80:
Got mine back after 2 weeks of repair...now the 2nd month after repair. Seems no tint and such and hopefully continue to be in good condition. Camera sensor omni something like that.
[One (M7) Q&A, Help & Troubleshooting] Soul_Perisher:
My One is going back to me since today! I hope they fixed everything (beside few of you guys i would like to have OV sensor with no tints rather than Sharp with similar issue). I can't wait to see my phone back!
[One (M7) Q&A, Help & Troubleshooting] Technowhiteboi:
any luck?

anybody find anything to fix the camera? a mod or tweak?:eek::rolleyes::(
[One (M7) Q&A, Help & Troubleshooting] UgXvibe:
You can help it be using photo editing software but the only real fix is to have the camera replaced. No ROMS or Kernels will fix this problem.
[One (M7) Q&A, Help & Troubleshooting] badjoras:
Mine got fixed with the 4.3 update. You can always install a costum rom that fixes it (or attempts to), since sending it to HTC does nothing, since they will change the sensor and it will remain the same.
[One (M7) Q&A, Help & Troubleshooting] RolandCruise:
I sent my One for repair the 16th of January and I got it back in 10 days fixed with camera sensor (ov4688 ) and every aluminium part replaced with new ones and perfectly mounted (I had gaps, now it really is no gaps construction).

I have to say I am really satisfied by the repair service here in Italy.

Inviato dal mio HTC One utilizzando Tapatalk
[One (M7) Q&A, Help & Troubleshooting] ronnbon:
after repair- pink tint is gone but now I have a green tint!

I got my htc one back from repair two days ago. They changed the sensor definitely and some other stuff. The purple tint is gone- but... now I have a green tint in low light situations... Not as bad as the pink tint was but clearly noticeable. Does anybody else has this after repair? :(
[One (M7) Q&A, Help & Troubleshooting] sweetdreamz338:
I had the same problem there were some deal pixels and at night there were lines in the camera, as i root my phone the same day i buy it and after that i notice it. So HTC charge me AED 850 where as the orignal phone cost me AED 2700 but replace my board and camera, now i have the same result as your camera has, Pink and blue images in night or low light, they said it will be fixed when you get the software update. Now I get the 6 month warranty so just waiting for 4.4.2 if its still not fixed i will go back to htc and ask them to fix that now. otherwise the phone is 0% gap and is 99% in good build quality.
[One (M7) Q&A, Help & Troubleshooting] Xerro-Five:
I see no difference on the Canadian 4.4 compared to 4.3. It still builds up noise and then auto corrects it by dropping the exposure and iso as a bandaid...
[One (M7) Q&A, Help & Troubleshooting] muayyadf1:
I believe the ov module has to be calibrated in New updates to get rid of the green color tint. There was no update after the sensor has been in use.
[One (M7) Q&A, Help & Troubleshooting] Tweety78:
I remember something similiar with One X camera giving green tint which turned out to be kernel issue and someone here on the forum modified some files to solve it. maybe this could be solved with by a software tweak too.
[One (M7) Q&A, Help & Troubleshooting] sweetdreamz338:
How to check where your phone is made? and the camera sensor etc?
[One (M7) Q&A, Help & Troubleshooting] naughty6t9:
Camera sensor

You can check the censor version by using "ES File Explorer" or any root browser.

Find this folder "/sys/android_camera/". Open the file "sensor" as a text file with ES Notepad or whatever text reader you have.
[One (M7) Q&A, Help & Troubleshooting] Snusdus:
Which versions has the OV sensor? I have the black one and starting to see some pink spots, but not sure if it's worth to take it in to repair since most just get the same, faulty camerasensor.
[One (M7) Q&A, Help & Troubleshooting] piimp:
Even the sharp sensor has the green tint, so i guess it doesn't really matter which sensor you have, the problem still exists. Its just those lucky few that don't have any color tint with either sensor.
[One (M7) Q&A, Help & Troubleshooting] Soul_Perisher:
So, I obtained my One from Regenersis Poland and they changed mine camera sensor and few other stuff like battery I think.

Here is the parts list:

54H00500-00M

54H00511-00M

54H00513-00M Camera - it's OV4688 4M sensor

LITEON (so i suppose it is a battery)

As far as now I don't see any purple or any other tints during taking pictures.

I hope forever!!!
[One (M7) Q&A, Help & Troubleshooting] alangrig:
Mine is on the way from Regenersis Poland as well. Should get this week. But I request to replace with Sharp camera sensor, due to one performs better in low light and keeps record steady 30 fps in low light. Could you please check fps in low light with OV sensor by shooting video in panaroma way? Thanx.
[One (M7) Q&A, Help & Troubleshooting] Soul_Perisher:
Well, I noticed little delay when i turn fast my phone on low light conditions and Zoe mode is on (about half second), all other modes and ISO are standard or auto. I do not use camera to do shots during motion of my camera and I focus on clear motionless pictures so to me it is not a big deal at all.

And it was stock rom and kernel, now after root and S-OFF on my elementalX and Viper One 4.3 everything is as perfect as it was before so it was not faulty software for sure.
[One (M7) Q&A, Help & Troubleshooting] UgXvibe:
This probably means nothing but look at page 3 of this Verizon update to Kitkat under 'Issues Resolved'

http://support.verizonwireless.com/content/dam/support/pdf/system_update/htc-one.pdf
[One (M7) Q&A, Help & Troubleshooting] vizzy:
It just says improved. I imagine they have just masked it or altered contrast etc.
[One (M7) Q&A, Help & Troubleshooting] Soul_Perisher:
Only sensor change solves the issue. This is overheating problem not software bug.

Wysłane z mojego HTC One przy użyciu Tapatalka
[One (M7) Q&A, Help & Troubleshooting] gustav30:
I posted in the other thread about this. I'm only seeing 19 fps indoors even in really good indoor lighting. This kind of sucks. I'm wondering if this is across the board with all users that get replaced with the omni ov ov4688. I haven't tested outside yet, but looking at some videos with the old sensor, indoors would still be around 29-30 fps.

If you have the Omnivision sensor for replacement can you do a quick indoor video and see what your fps comes out to?
[One (M7) Q&A, Help & Troubleshooting] MoshuXXL:
How do I check what fps has the video taken by my camera?
[One (M7) Q&A, Help & Troubleshooting] gustav30:
Copy the video to your PC. right click on the video and go to the details tab. all the video information will be displayed there including fps. (At least this is how it works for me using windows 7.)

You can also open the movie with QuickTime and I believe goto movie info and that will tell you fps as well.
[One (M7) Q&A, Help & Troubleshooting] Tweety78:
The first is indoors in a room with a fluorescent light and avg. at 23fps (ranges between 19-30).

Second indoors low light avg. 16fps (ranges between 10-20).

I gotta say, the more I use it, it feels like a simple 4 megapixel camera without the ultrapixel low light technology. probably Sharp is the better replacement.
[One (M7) Q&A, Help & Troubleshooting] gustav30:
Thanks.

Are those screenshots from the Omni sensor?
[One (M7) Q&A, Help & Troubleshooting] Tweety78:
Yes it is.
[One (M7) Q&A, Help & Troubleshooting] gustav30:
I think the best I can now is shoot indoors at 60fps - when I do that with good sufficient indoor lighting I notice an average of around 40fps. Not 60, but higher than 30. Seems pretty fluid. Granted a huge file, but I guess OK.

Outdoors all is fine in regular modes.

My gut is telling me that the Omni sensor is not optimized in the kernel the way the original sensor is(this is because all 3rd party apps I've tried also max out at the same FPS). I'd hope HTC would fix that in KitKat builds, but they are probably moving on now to the next flagship.

BTW - what app did you install that gave you that detailed media information?
[One (M7) Q&A, Help & Troubleshooting] Tweety78:
Might be like you said, that it's not yet optimized. they can always just release a small update just for that but who knows.

I used Media Player Classic (File > properties > MediaInfo tab)
[One (M7) Q&A, Help & Troubleshooting] alangrig:
The best way to check fps is upload file to PC and open video in Mediainfo. Thus you'll see low fps, high fps and average. So if you see difference between minimum and maximum over 7 fps than video suffers drop frame, if less like than its ok.

---------- Post added at 06:51 PM ---------- Previous post was at 06:45 PM ----------

So guys , received today my HTC from Poland. New sensor Omninivision. Everything seems to be great so far. I have found specs about this camera sensor. It seems we have the best one in its class, and all specs prove that this sensor is made for high performance in low light with 2 microns like all other previous sensors: Sharp and before Sharp:)

Download pdf from here: https://docs.google.com/file/d/0B0ShSS7ttaI8TEdNWU1sWWVJU3M/edit?usp=docslist_api
[One (M7) Q&A, Help & Troubleshooting] gustav30:
I find it interesting. AnandTech touched on this back when they did their One review. He compared ST Microelectronics sensor to the Omnivision sensor because they both share identical specs.

http://www.anandtech.com/show/6747/htc-one-review/5

It makes you wonder why. Has the Omnivision ov4688 been used in any other smartphone besides the One?
[One (M7) Q&A, Help & Troubleshooting] alangrig:
So i recorded video indoors in good light conditions: good and bad news.

Good: records steady fps, no frame drops, difference between minimum and maximum is negligible <1fps. In one word:SUPERB. No any more tint issue in low light and Full HD hdr mode.

Bad: camera can't record 30fps. Actual recorded frame rate is 20fps. Sad. Seems to be software is not fully optimized yet for Omnivision sensor.

It remains to be seen whether update is coming or not. Another issue as has been mentioned before: slight green tint in dark shadows.

I will send HTC ONE back to Poland to claim replacement for SHARP sensor. Will report back later. Probably after a week.

Printscreen from MediaInfo
[One (M7) Q&A, Help & Troubleshooting] alangrig:
Another test performed:

HTC ONE FULL HD HDR LOW LIGHT OV4688 4MP

: https://drive.google.com/file/d/0B0ShSS7ttaI8YTlYY0VUbllDOHM/edit?usp=sharing

Results are great:

Frame rate mode : Variable

Frame rate : 28.033 fps

Minimum frame rate : 26.874 fps

Maximum frame rate : 29.287 fps

View attachment 2565516

HTC ONE FULL HD LOW LIGHT OV4688 4MP

: https://drive.google.com/file/d/0B0ShSS7ttaI8Umw5c0FyeG95NTg/edit?usp=sharing

Results are frustrating and not acceptable:

Frame rate mode : Variable

Frame rate : 11.046 fps

Minimum frame rate : 11.039 fps

Maximum frame rate : 11.051 fps

View attachment 2565521
[One (M7) Q&A, Help & Troubleshooting] alangrig:
Another attempt and different results:

Full HD low light: https://drive.google.com/file/d/0B0ShSS7ttaI8UTAxbTlWcWJ1VFU/edit?usp=sharing

View attachment 2565549

Full HD HDR low light: https://drive.google.com/file/d/0B0ShSS7ttaI8QTlXWHFvbDg5TXM/edit?usp=sharing

View attachment 2565552
[One (M7) Q&A, Help & Troubleshooting] gustav30:
Seems 'normal' mode is pretty bad in low light. But it shouldn't be around 19fps in good lighting and that was how I used to shoot most of my video. Only solution for me now is to do indoor at 60fps.

I know HTC is notorious for lowering the frame rate in exchange for more light, but since I've experienced both sensors, the Omni and the device are far more capable than what it's outputting.

But I'm not going to go through another warranty claim. All those shipping costs begin to add up on a sensor that probably costs HTC $25 a pop.
[One (M7) Q&A, Help & Troubleshooting] alangrig:
I'll do it for free, I did for free previously, cause mine still under warranty. I'll report back later. I'm trying to find SHARP sensor records in low light for compare purposes. Already compared with ST sensor, same story as you already mention: fps drop in low light.
[One (M7) Q&A, Help & Troubleshooting] MaRcIuPT:
what about the lite on sensor? any feedback/samples?
[One (M7) Q&A, Help & Troubleshooting] alangrig:
So I found recorded samples from Sharp sensor and ST. Both of them behaves in the same way as OV does. Indoors with good light mine OV records 30fps like Sharp and ST, decrease light to medium level and fps decreases to 19-25 on all sensors. Very Low light 19 fps or even lower might incur on all sensors. It seems all sensors behaves in the same way. OV added only greenish effect indoors, but as a temporary fix, justchange white autowhite balance to preferred one.
[One (M7) Q&A, Help & Troubleshooting] gustav30:
Thanks.

I hate going against some things I write but I just filmed my wife reading to my daughter for bed and surprisingly I saw 23 - 25 fps on the OV in standard mode at 1280 x 720. Not a bright room but not dark either. I was expecting much worse. So I think you're right and I just haven't had enough time with the OV and I've been throwing it under the microscope so to speak the last few days.

I guess depends on the room and lightning at the time.

One tip I saw and worked is if you are determined to get 30 fps, lower the exposure -1 then start shooting video, it will be a bit darker, but you'll get a more steady frame rate.
[One (M7) Q&A, Help & Troubleshooting] slashas69:
Sharp sensor video record in low light also fps are low.
[One (M7) Q&A, Help & Troubleshooting] Tweety78:
Interesting that you don't have much difference between your minimum & maximum frame rate. mine had about 10fps difference. maybe I'll give it another try.

I think Normal mode in low light is not so good in pictures as well. when I took a pic in a dark room with both htc one & the S4, no difference at all. expected to see more exposure with htc. only when I switched to HDR I could see a little bit more details in the picture. but it shouldn't be like this. I wonder how it is taking pics in normal mode with Sharp compared to OV.

--

Also, anybody with sharp sensors, do you have the pink circle in the middle sometimes?
[One (M7) Q&A, Help & Troubleshooting] Tweety78:
Ok, this was taken in a very strong light room and shows better results than before (OV sensor):

avg. 30fps (ranges between 26fps & 34fps)
[One (M7) Q&A, Help & Troubleshooting] alangrig:
I'll post later today low light pictures compare.
[One (M7) Q&A, Help & Troubleshooting] LibertyMarine:
hahaha, finally got a new unit! no issues :D
[One (M7) Q&A, Help & Troubleshooting] Tweety78:
My fps results are pretty much the same as yours in low light:

HDR low light video: 28fps

NORMAL low light video: 12fps
[One (M7) Q&A, Help & Troubleshooting] Arkanius:
So if I send my phone to repair (or I get a substitute since I have outside warranty) what sensor should I look for?

My camera, more than the blue tint, it has that weird blobby pattern when it gets hot and in low light.
[One (M7) Q&A, Help & Troubleshooting] alangrig:
Request Sharp one. I'm gonna send mine with OV back to Poland because of green tint in low light conditions under auto white balance. However, changing autowhite balance to appropriate one fixes green tint issue. Anyway I don't wanna every time to mess around with auto white balance correction.
[One (M7) Q&A, Help & Troubleshooting] Arkanius:
Isn't the Sharp sensor having problems after a period of time as well? Or did I read wrong?

I thought only the OV sensors worked correctly even after a couple of months.
[One (M7) Q&A, Help & Troubleshooting] alangrig:
The thing is camera sensor itself is not defective. The problem is in shielding. Some reported earlier that even ST still good, because shielding was properly repaired.
[One (M7) Q&A, Help & Troubleshooting] Arkanius:
I have the stripe zebra like pattern as well, so the sensor probably needs to be replaced.

Ok I'll ask for the SHARP + proper shielding repair.

Do they usually repair cuffs in the aluminum as well? :) (Phone is under warranty)

Another thing: I have to return to stock and relock the phone right? Mine is S-OFF and with a custom SENSE rom.
[One (M7) Q&A, Help & Troubleshooting] alangrig:
Actually, they probably won't bother with shielding itself, based on experience from Poland. They usually replace sensor and shielding. I even attached cover letter claiming to replace Sharp sensor, but they housed OV. Anyway ask them for Sharp, may you'll be lucky. Good luck.
[One (M7) Q&A, Help & Troubleshooting] Arkanius:
Thank you for all the info!

---------- Post added at 10:29 PM ---------- Previous post was at 09:47 PM ----------

Guys one last question:

Did you go full 100% stock to send the phone to repairs?

Can't I just flash stock ROM zip, flash stock recovery, removed the tampered flag and lock the bootloader ? (I'm S-OFF so)

Do I really have to go through all the hassle of installing through a RUU etc etc like all the guides say? They sound to complicate it more than it needs to.
[One (M7) Q&A, Help & Troubleshooting] alangrig:
Well, to be on the secure path, i always send it 100% stock. Just ask not to update to 4.4 version. Mine was shipped with 4.1.2, but received with 4.3, because i didn't claim not to update. Tried s-off with universal rumrunner, but without success, however firewater just worked flawlessly.
[One (M7) Q&A, Help & Troubleshooting] Arkanius:
Yeah I'm not worried what version they send to me due firewater.

I am confused though with all the tutorials since they all have contradicting information.

mike's tutorial says it's impossible with get LOCKED status (even with S-OFF)

Every other tutorial has extra steps that seem to achieve nothing.

I am S-OFF, I have hboot 1.56 right now using Android Revolution 4.4 SENSE 5 ROM.

I don't know which RUU I should get, how to downgrade hboot, which stock recovery to install. (For example, I don't understand why most tutorials ask us to flash a custom recovery BEFORE the LOCK and S-ON phase)
[One (M7) Q&A, Help & Troubleshooting] piimp:
It is possible to get locked status, but you need to be s-off, i don't know what tutorials you are looking at but have a look at this guide. All the info that you need is there. I have s-off-ed/s-on-ed back and forth and locked/unlocked back and forth without any issue.

Well you should probably get the latest ruu for your carrier, whoever that is. I think guru has all the ruu's available on the website which is on the above linked guide. Good luck
[One (M7) Q&A, Help & Troubleshooting] Arkanius:
Latest RUU or a RUU with the 1.44 HBOOT?

I'll follow that guide since it says it gives me LOCKED status. And it seems simple enough.
[One (M7) Q&A, Help & Troubleshooting] alangrig:
So I did some additional tests with OV4688 sensor Android 4.4.2.

All videos and photos are available for download here:

https://docs.google.com/folder/d/0B0ShSS7ttaI8emREdVkxeGFTTWM/edit

You'll see that pictures have greenish tint on edges. Curtains supposed to be yellow-white, but they are green.

As regarding video, I put for comparison purposes Nexus 5 video recorded in the same conditions. OV4688 is great in term of light in low light conditions, but you can see strange horizontal bending lines. Anyone with OV has the same issue? The most awkward thing happens in HDR video mode. You can see almost nothing.

In comparison to Sharp. Sharp tented to have pink center but natural color on the edges, however OV has natural color in the center, but edges are greenish. What the hell is going on with color calibration? Tomorrow gonna send it back and see how SC is going to fix it. Will report back later here. Probably within 1-2 weeks.

P.S.: if you gonna downgrade to Android 4.1.2 OV rear camera won't work on stock ROM due to missing libs.

Greenish puctures samples here:
[One (M7) Q&A, Help & Troubleshooting] alangrig:
Night test:

Nexus 5 hdr+

HTC OV4688 hdr:
[One (M7) Q&A, Help & Troubleshooting] alangrig:
I have attached listed issues with OV4688 4MP camera sensor and problem with mic after repair works in Poland,
[One (M7) Q&A, Help & Troubleshooting] Arkanius:
Sounds more of a software thing instead of a defect.

The OV camera module from what I gathered has the exact same specs as the ST module that was originally used.

The SHARP pink tint at the center is an effect that happens with multiple smartphone cameras. The green tint in that module feels like a bad white point balance.

Are you using automatic white autobalance? Have you tested other modes?
[One (M7) Q&A, Help & Troubleshooting] alangrig:
Yes, I do test always in auto mode. If I put in manual for example fluorescent, colors become to yellowish and s on. In other word manually is not possible to achieve near natural result. Let's see what SC is gonna report. In addition, Mic noise concerns me after service. Looks like they damage or improperly made shielding, thus Mic pic up noise which never happened before.