yashsingh1/xdaforums huggingface dataset:
[One (M7) Q&A, Help & Troubleshooting] ElBeaner:
Well add me to the list - the thing is it didn't start until I upgraded to the latest fW(before the leaks today) and ARHD 20.2

WEhn ISO is set to anything above 200, I start getting the issue.
[One (M7) Q&A, Help & Troubleshooting] ipmanwck:
Personally I cannot restore as I am hboot154. Just make sure if you send it back it's 100% returned to stock. Leave no evidence of modding or you may get a nasty bill or just the phone sent back to you !
[One (M7) Q&A, Help & Troubleshooting] rfgamaral:
I can't get the *TAMPARED* and *UNLOCKED* flags out, I don't have S-OFF. That's all I can't return to stock.
[One (M7) Q&A, Help & Troubleshooting] clavin78:
Flash the stock recovery then lock the device and then run the RUU. After that it will only say relocked at the top

Before I realize that I sent one back that said unlocked and tampered and haven't received any bill or notice from them yet
[One (M7) Q&A, Help & Troubleshooting] Guich:
Ok people i have some thing to share here with all.

A lot of people are saying that the issue is hardware, so, i'm thinking (and i'm sure at 90%) that this is software.

So, now, some thing:

At iso 100 - 200 - 400, the issue there isn't.

High ISO = A lot of light captured by the sensor.

Low ISO = A bit of light caputerd by the sensor.

When the sensor captured a lot of light and the iso are high, the light is twisted and we will see the purple noise.

If the problem is hardware, why at low iso there isn't the issue?

Finally, at an user of mine italian forum, htc change for two times the camera and the result?

The issue is here, also with a new camera.

Umh, i don't think that the new camera are flawed...
[One (M7) Q&A, Help & Troubleshooting] metal571:
It makes common sense. I guess anyone without this problem I feel is actually on some very old firmware version. That's what I'm thinking.
[One (M7) Q&A, Help & Troubleshooting] Guich:
I'm in the GE firmware and I don't have the issue..

So, is some dirty combo like kernel - libs :)
[One (M7) Q&A, Help & Troubleshooting] metal571:
See this is what we need, we need all the people who don't have the issue to post precisely the firmware version they are running and if it is GE or not as well as ROM, camera software version, etc. and the same for the people who do have the issue.
[One (M7) Q&A, Help & Troubleshooting] bl4ckdr4gon:
Which GE firmware, and ROM?
[One (M7) Q&A, Help & Troubleshooting] Guich:
I'm on the base combo GE 3.06 + 2.17 from Sneaky Thread.

I'm on ViperOne 2.5.0.

And the version of the camera is: 5.05.607166
[One (M7) Q&A, Help & Troubleshooting] UgXvibe:
I am bone stock with camera version 5.1.611099
[One (M7) Q&A, Help & Troubleshooting] bl4ckdr4gon:
Too bad am on a business trip and won't. Be near a computer for next few days.

Is anyone gonna try this combo? :)
[One (M7) Q&A, Help & Troubleshooting] metal571:
Too bad I don't have S-OFF...I'd probably rather exchange mine.

This is getting hilarious. My first unit had a bad vibrate that wouldn't work unless the phone was very cool in temperature. The new one has light bleed from the back button and the purple camera issue. The first one also had the purple/blue camera issue. Both do it regardless of ROM, I'm running the latest .11 official TMOUS firmware and S-ON. So I can't flash firmwares...I wanted to really wait until I got a completely working unit before S-OFFing this thing.
[One (M7) Q&A, Help & Troubleshooting] nashshafrulrezza:
Not working for me.. guess I need to try other combo..
[One (M7) Q&A, Help & Troubleshooting] metal571:
I keep flipping back and forth between this being a software or hardware defect.

I just looked back in the thread some more (long thread lol) and for at least my T-Mobile variant, my device was manufactured in 7/2013. Someone posted a bunch of pages ago that he got 4 units to test out, two from 8/2013 and the other two manufactured in 5/2013 and 6/2013. Guess what? The May and June units had the issue, and the August ones did not. Another guy also separately posted earlier that he got a replacement from 8/2013 and the problem was not there. IS THIS HARDWARE!? Man I don't know anymore. Jeeze.

PS you can easily find manufactured date by looking at the serial #. All you need is the first 4 alphanumerics. If your device was made in China it will start with SH, if in Taiwan, HT. The next number is the year, and the next is the month. I got this from http://xdaforums.com/showthread.php?t=2209277.

I have a T-Mobile carrier locked unit with a serial starting with HT37. It's also written on the bottom of my unit's box, so when you go to swap your phone out you can easily tell the month and year of manufacture of the replacement before they unwrap it for you. Are the HT38's the golden units? I will have to swap out and see what happens.

[MENTION=4647967]Guich[/MENTION] when was yours manufactured and [MENTION=1621701]UgXvibe[/MENTION] what about yours? Maybe we can narrow this down to some kind of batch issue?

EDIT: Attached examples of what my camera pics look like in very low light. It is looks exactly the same as the issue everyone else in this thread with this problem has.
[One (M7) Q&A, Help & Troubleshooting] jetsilver2002:
Yeah, I was the one who tested the 4 phones. I'm expecting another phone tomorrow to test, will post the results. Also, you can check date of manufacture here: http://219.80.249.25/IMEIQuery/IMEIQuery.aspx?ct=zh-CN
[One (M7) Q&A, Help & Troubleshooting] clavin78:
I used this site from the mentioned thread http://sndeep.info/en

Taiwan 6/26 with the issue
[One (M7) Q&A, Help & Troubleshooting] metal571:
Awesome, let us all know how that turns out. Do you still have the HT38 units (8/2013 units) and are the cameras in those still good to go? I'm probably gonna stop by a T-Mo carrier store tomorrow or this weekend and ask for an HT38 SN unit as a replacement if this hypothesis proves true.

Through that site, mine was manufactured 7/25/2013.

EDIT: BTW my unit like others, takes incredible pictures in daylight though at least.
[One (M7) Q&A, Help & Troubleshooting] UgXvibe:
Carrier: Verizon

Camera Software: 5.1.611099

Manufacture: 2013/07/20

Made in: Taiwan
[One (M7) Q&A, Help & Troubleshooting] ridearoundsolo:
I'll be getting a replacement soon from T-Mobile, u guys think I'll be getting an old one?
[One (M7) Q&A, Help & Troubleshooting] metal571:
Not really a way to tell if you did it by ordering a new one. I'm going to walk into a carrier store and make sure they give me a SN HT38 unit and if they don't have one in stock I'll try a different store. At least I think I can get a warranty replacement in person...I paid full price for the device and bought the first unit at a T-Mo corporate store about a month ago.
[One (M7) Q&A, Help & Troubleshooting] hellopips:
Only had my one for 3 days and having replaced with a new one only because of the camera! It seems even in normal daylight my pictures look over exposed! Brown's looking purple, blacks looking purple and purples looking blue! Any light coming in the room and half the picture turns white. I've spoke to HTC and they said it's a faulty camera and o2 are sending me a new one today!:good: I just hope the new phone don't have any problems as I mite have to look at other devices even though I really like the ONE!
[One (M7) Q&A, Help & Troubleshooting] Riyal:
Hahaha! Thank me bro thank me.. If it weren't for me this thread would have been ignored the day it was created lol! Just joking hahaha!

Anyways let's cross our fingers hoping this would put weight on HTC's shoulder so they would prioritize this issue now.
[One (M7) Q&A, Help & Troubleshooting] UgXvibe:
Another example of how great this broken camera is with plenty of daylight (besides the blurring on the edges).. it's a shame this low light thing is such a bummer. :cool:
[One (M7) Q&A, Help & Troubleshooting] Riyal:
Heya [MENTION=4164620]nashshafrulrezza[/MENTION] as far as I remember you're the one who gave me a perfectly working sample image of the HTC One months ago. What happened? I thought your HTC One doesn't have any purple issues?
[One (M7) Q&A, Help & Troubleshooting] uzman1243:
Ps3 had the 'yellow light of death'

xbox 360 had the 'ring of death'

let us name this for easier reference.

"3 shades of purple" - The term 3 shades of purple, commonly known as the 3SP, is a term coined as a result of mass contribution in the XDA forum. The term refers to an issue in the HTC One camera that causes images to contain either red,blue and/or purple noise in low light photos. Despite technological evolution, there is still an argument as to whether this is a result of hardware or software issues.

Death to 3SP!!
[One (M7) Q&A, Help & Troubleshooting] nashshafrulrezza:
It was perfect before.. don't really notice when it start but it sure end up worst as yours. Well.. I'm just being lucky longer than you I guess. :D
[One (M7) Q&A, Help & Troubleshooting] Riyal:
Haha! Well mine is deteriorating every passing day :p I say it's alot worse now compare to what it was at that time so can't say that it's now worst than mine... Haha! Mine now is have purple tint issues even on ISO 100. While my other HTC One is still rocking solid pitch black even on ISO 2000.
[One (M7) Q&A, Help & Troubleshooting] metal571:
What's the manufacturing date on the working one?
[One (M7) Q&A, Help & Troubleshooting] nashshafrulrezza:
Same here.. mine also got purple tint with iso 100.. but my gf One is perfect pitch black and low light performance.. just lazy to send it to HTC right now.. I don't mind how it perform now as I'm going to get Sony qx100 lens for this phone..
[One (M7) Q&A, Help & Troubleshooting] ridearoundsolo:
Mine was made may 30th I'm hoping to get a newer model, does anyone know if they give out refurbished models? Mine is weird at the bottom right corner of the glass you can see a little opening that light leaks through, you can only see it in the dark, and the top right corner of the phone has the plastic sticking out plus a little screen lift on the top left and now the purple effect which I thought was because of the camera being 4 mega pixels so I'm down to get a replacement hoping it's in better shape
[One (M7) Q&A, Help & Troubleshooting] Riyal:
They're both the same... From Manufacturing date, place, firmware version, kernel, Android version, color, shop purchased, date purchased and everything you can think of... Only thing that's different is the IMEI, IMSI and the full device serial number.
[One (M7) Q&A, Help & Troubleshooting] UgXvibe:
Well, that throws a wrench in our batch theory.. now it sounds like hardware again.
[One (M7) Q&A, Help & Troubleshooting] metal571:
The last thing I can think of is the August models are more "lucky." I read again back in the thread and it seems like HTC had some kind of "alternate" camera lens supplier thing going on and our current software only supports one design and not two. One of the sensors used a different voltage or something like that and explodes with noise in low light situations. So many people who have "broken" cameras really just have improperly tuned software for those cameras, which is why HTC thinks a software fix should make everyone happy. We'll see, but I ain't waiting around for that. I'm going to grab a unit from the latest batch so it can work NOW. I hope to god they don't break compatibility with the original sensor vs the alternate in their update...
[One (M7) Q&A, Help & Troubleshooting] slashas69:
Mine produced in the may, serial starts with FA35
[One (M7) Q&A, Help & Troubleshooting] ctiantolentino:
same here.. FA35
[One (M7) Q&A, Help & Troubleshooting] metal571:
I just talked to someone who doesn't have the issue who has an FA34, Sprint.

Mine is a T-Mo HT37 and is bad.
[One (M7) Q&A, Help & Troubleshooting] slashas69:
We have ones which are from the 1st camera supplier...
[One (M7) Q&A, Help & Troubleshooting] UgXvibe:
So basically anyone who had to wait for Verizon pretty much have a bad camera.. wonderful. Thanks VZW! :rolleyes:

---------- Post added 13th September 2013 at 12:05 AM ---------- Previous post was 12th September 2013 at 11:59 PM ----------
[One (M7) Q&A, Help & Troubleshooting] UCFour:
I can confirm that 3.17 base sense 4.3 Rom still has purple tint problem
[One (M7) Q&A, Help & Troubleshooting] metal571:
People were saying a bit back that you actually will need to flash a firmware update to fix this issue. It's probably very low-level. A ROM won't be enough.

[MENTION=2653665]slashas69[/MENTION] 1st supplier as in sensors that don't have this issue? Then this makes a lot of sense.
[One (M7) Q&A, Help & Troubleshooting] UCFour:
Oh..Can you point me to the link of that firmware?
[One (M7) Q&A, Help & Troubleshooting] metal571:
Sorry I don't have a link to it, might have to search around a bit. I've just been following this thread mainly.
[One (M7) Q&A, Help & Troubleshooting] muayyadf1:
Here is what I got from HTC.
[One (M7) Q&A, Help & Troubleshooting] UgXvibe:
We really wish we could.. believe me. As far as I know there isn't one out there yet.
[One (M7) Q&A, Help & Troubleshooting] UCFour:
hmm

I was seriously hoping that this issue gets solved with higher 4.3 base

Im having US Developer Edition ..lets see what HTC does with the Final one
[One (M7) Q&A, Help & Troubleshooting] ctiantolentino:
HTC Philippines called me up today and they approved to have my phone replaced. I'll be checking the phone in the store as soon as they give it to me and check. Hoping this is not a faulty one as well. Will keep you guys posted.
[One (M7) Q&A, Help & Troubleshooting] slashas69:
What is disappointing, that latest one's do not have HDR mic... So if it is hw issue, I will live with it because I make more calls than photos :)
[One (M7) Q&A, Help & Troubleshooting] metal571:
Double check the serial on the box. I would try to get an HT38 unit. Let us know. I'm really trying to find out if there is any even semi-reliable link between manufacturing date/batch and which camera sensor is getting used.

[MENTION=2653665]slashas69[/MENTION] has there been any kind of video proving that the new mics are actually bad? I have one from July and it actually handled high volumes really well.
[One (M7) Q&A, Help & Troubleshooting] slashas69:
Video? HDR mic is used for noise cancellation, that other person would hear you better, so point is not you but other person abilities to hear you ;)
[One (M7) Q&A, Help & Troubleshooting] metal571:
Um...no. The HDR mic is a dual membrane mic designed for both high volume clarity without distortion AND low volume clarity. It has nothing to do with Sense Voice, which is basically what you're talking about. All modern smartphones have dual mics for noise cancellation man...no HDR mics supposedly means lesser quality audio during video recording and really high SPLs. It's the quality of the mics themselves, noise cancellation is always there.
[One (M7) Q&A, Help & Troubleshooting] myl2ning:
I have flashed the lastest 3.17.401.2 firmware and the 3.17 base 4.3 rom, the purple is still there
[One (M7) Q&A, Help & Troubleshooting] ctiantolentino:
copy that! thanks!
[One (M7) Q&A, Help & Troubleshooting] Riyal:
No there's no such thing as different camera sensors... I'm a kernel developer and I already checked if there's 2 types of sensors used but nope there's only 1. If ever HTC would have to add a different sensor then they should have added the driver in the kernel else it wouldn't have worked. Just like the removal of the HDR mic a audio driver was added on the kernel and I saw it but it's not the case for the camera sensor.

I say that this issue is a factory glitch or defect and still going on up to now.
[One (M7) Q&A, Help & Troubleshooting] metal571:
Is it even possible for there to be a camera driver as part of the firmware instead? Like, how would they even fix it with software since they seem confident a software fix will work?
[One (M7) Q&A, Help & Troubleshooting] Tweety78:
I think it might be what we're experiencing here and hopefully once they'll adjust and tune the software/firmware for the 2nd sensor (ours), it should be fixed. at least that's the hope!

I saw someone's post on Facebook Malaysia facebook page showing the red camera issue and the manufacturing date is August! S/N: SH38KW. different factory than mine but still dissapointing to see this in recently manufactured phones.
[One (M7) Q&A, Help & Troubleshooting] Tweety78:
At the beginning they had supply issues of the camera part, so you don't think they went with another temporarly at least, since they were pressed in time to release the phone?
[One (M7) Q&A, Help & Troubleshooting] 1lazysheep:
for those that have had their phones replaced through HTC, what is the process like? i'm particularly interested in the turn around time. or do they send you a replacement phone first and have you mail the defective one back to them?
[One (M7) Q&A, Help & Troubleshooting] Riyal:
Nope not possible... They'd have to integrate a low level driver else it won't have any capability to communicate with the hardware...

That kernel driver is like a spinal cord in your body... Cut the cord below your waist and you would have legs that you can't control but is still alive.

Mine was manufactured before the supply issues happened and I already had this problem... GSMArena's review model also had this problem from the start.

And as I said if there were 2 camera sensors added in the HTC One I would have already found it months ago when I was still actively developing HTC One.
[One (M7) Q&A, Help & Troubleshooting] metal571:
Wow you're right.

LOL at this: http://www.gsmarena.com/showpic.php...sshots/gsmarena_034.jpg&idReview=912&idPage=8
[One (M7) Q&A, Help & Troubleshooting] Tweety78:
Well, there goes this theory lol. I sure hope HTC can really fix it and not simply program it to lower the ISO.
[One (M7) Q&A, Help & Troubleshooting] ctiantolentino:
I'll be going directly to the store tomorrow for the replacement so I'll be able to check first if it still has a faulty camera. I think that's the best way if you want a replacement.
[One (M7) Q&A, Help & Troubleshooting] vegetaleb:
Mine is SH34 bought from France in May but the purple thingy begun in August,though I always had difficulties in low light situations because of slow and inaccurate focus...The One X was better.

As for the update if HTC doesn't release a fix before or during final Sense 5 + 4.3 it will mean 99% they can't find a cure by software.

Again Peter Chou took a huge risk with using 4mp ultrapixel lens for the 1st time on a phone,I was afraid HTC wasn't ready for this new technology,and here we are!

I am afraid HTC will eat the dust if it's really a hardware problem because all the new models have the same lens (One mini,One Max,Butterfly S),only the Desire series will escape the ultrapixel catastrophy and it won't save HTC from falling
[One (M7) Q&A, Help & Troubleshooting] vizzy:
I'm on this exact combo, and I have the red issue still. So must be some other variance
[One (M7) Q&A, Help & Troubleshooting] Riyal:
[MENTION=5406190]ctiantolentino[/MENTION]

:D Don't forget to give me feedback about the replacement status on my HTC Elevate account haha you promised me one there :p
[One (M7) Q&A, Help & Troubleshooting] ctiantolentino:
hahaha aight no probs! they said new units just came in so hopefully theses are the non-faulty ones. :)
[One (M7) Q&A, Help & Troubleshooting] Marco.t...:
Mine is HT33 my Dad's is FA33. I have the cam problem he not!
[One (M7) Q&A, Help & Troubleshooting] ctiantolentino:
called the store today. the new stocks that came in has a SH38. Is this good or bad? hehe
[One (M7) Q&A, Help & Troubleshooting] slashas69:
I am starting to think that it is cam supplier quality of the parts problem, seems random sensors are failed...
[One (M7) Q&A, Help & Troubleshooting] Macca1980:
So this is a firmware update that did this? Any way to go back to one that doesn't have issue (without rooting)
[One (M7) Q&A, Help & Troubleshooting] j1po:
[MENTION=4647967]Guich[/MENTION] and [MENTION=4386647]Riyal[/MENTION], you right :good:

good news here : HTC One update to fix Ultrapixel purple picture problem

http://crave.cnet.co.uk/mobiles/htc-one-update-to-fix-ultrapixel-purple-picture-problem-50012216/

let's wait and see :cool:
[One (M7) Q&A, Help & Troubleshooting] 1lazysheep:
did you have to go through support on Sprint.com first, or are you simply walking into a Sprint store and asking for a replacement?

keep us updated on how it goes.
[One (M7) Q&A, Help & Troubleshooting] rmein:
My new One is much better than the old one, but still has the problem. At the moment it only affects the bottom right corner of the image (if the phone is held upright - if you hold the phone upside down it affects the top left). I would think this is a good inication that it is a hardware problem in either the sensor or the optics, and it may be hard to find a software fix for something that only affects part of the sensor and image. I don't know much about cameras though, so it may be something they can do.

I'm pretty sure my original One got worse over time, so I'll keep an eye on this one, and if it looks like it is getting worse it's going to go back too.

I'll post a couple of picture showing the slight purple haze in the corner once Flikr is back online....
[One (M7) Q&A, Help & Troubleshooting] vegetaleb:
This is the same italian htc fan blog report,nothing we can trust 100%.

As long as HTC Taiwan doesn't claim it themselves we still have big doubts
[One (M7) Q&A, Help & Troubleshooting] loperano_19:
I do not think that there is only one!! if you notice, there are 4 different types screens in the htc one!
[One (M7) Q&A, Help & Troubleshooting] Macca1980:
Oh no so it's not official then?
[One (M7) Q&A, Help & Troubleshooting] khandelwalsiddharth:
http://m.pocketnow.com/2013/09/13/htc-one-camera-issues?utm_source=dlvr.it&utm_medium=facebook
[One (M7) Q&A, Help & Troubleshooting] logic5:
what if we get a nandroid backup from a perfect HTC ONE and flash it and see ?

nandroid with cache and everything.
[One (M7) Q&A, Help & Troubleshooting] vegetaleb:
Dude if it's software issue it must be in the camera's chip eprom so it needs a special FW update for that
[One (M7) Q&A, Help & Troubleshooting] azoz123456:
HTC One camera issues to be fixed in upcoming update " Android 4.3"

http://pocketnow.com/2013/09/13/htc-one-camera-issues
[One (M7) Q&A, Help & Troubleshooting] vegetaleb:
When I see 15 mobile phones web pages supposed to be trustful that copy/paste from the same obscure blog I wonder how much we can trust news on the internet :eek:

This is sick!
[One (M7) Q&A, Help & Troubleshooting] PcFish:
Without rooting/unlocking? No.

Though I have serious doubts on this being a software problem.

I'll find out tonight when I RUU back to stock and see if it goes away.

4.3 Sense is starting to get buggy on me. Time to start fresh again.
[One (M7) Q&A, Help & Troubleshooting] Macca1980:
Thanks for this, I may send it back if you find it's the same on original firmware.
[One (M7) Q&A, Help & Troubleshooting] rmein:
You may not be able to trust the news but now that it has appeared on so many sites, HTC may actually feel under a bit of pressure to do something about it. They may or may not be working on a software fix but it would be a bit embarrasing if they had to deny the rumors of a fix but still acknowledge the problem.
[One (M7) Q&A, Help & Troubleshooting] clavin78:
My trouble started right when I dev unlocked and flash a rom. I know it's just coincidence but I still ran the RUU to see if it was fixed when stock. Still have an issue. Leaving stock to attemp a return for a newer one.
[One (M7) Q&A, Help & Troubleshooting] vegetaleb:
They simply don't care!

If you saw the number of times rumours about updates for HTC phones were all over the internet and HTC never gave them since the HTC Hero
[One (M7) Q&A, Help & Troubleshooting] Macca1980:
I think we should all tweet [MENTION=223784]HTC[/MENTION] with our purple images. I have.