yashsingh1/xdaforums huggingface dataset:
[One (M7) Q&A, Help & Troubleshooting] angelabennet:
then wait some more: here today there are 30° C ;)

Tank you and Ciao
[One (M7) Q&A, Help & Troubleshooting] Nightf0x_007:
hahaha night vision:good:
[One (M7) Q&A, Help & Troubleshooting] Xerro-Five:
I'm actually a bit concerned about them fixing this situation because I worry they'll be too aggressive with it and reduce the low light performance to something more like all the other phones... You know, like the speaker volume crap.

I prefer fixing the color of a well exposed picture, you can't fix it if there's nothing in the picture though from them adjusting things.
[One (M7) Q&A, Help & Troubleshooting] vizzy:
I didn't believe it tbh. But I just did the lock AE/AF and my screen didn't go red. Normally I count to ten and it's red, counted to forty and nothing, still black.
[One (M7) Q&A, Help & Troubleshooting] mrhahn98:
This issue have one common theme that is the pink/purple tint in dark scenes, but the variations are different, some only have the normal purple tint, some have the grid like texture overlayed on top (like mine) and some have this weird texture like leaking oil on top of the image, here's something my friend just sent me from his One

It looks like some kind of chemical or coating melted off the sensor due to heat. And changing the iso to 100 wont help in some cases because you can still see the purple at the corner of the images. At this point i hardly believe this is a software issue but it's just my guess!

And the thing that worries me the most is that all HTC One (7 so far) i've encountered have this problem, some are imported all bought at different times different manufacture date, different factory. I'm guessing this is because of the low quality sensor that ST shipped to HTC, i'm just guessing that eventually all HTC One will show this problem, maybe not all, but most will have it. It's like the RROD from the X360 all over again, except this time HTC keep silent about the issue.

HTC should stand out and say something about this, it's not a rare problem anymore. I heard someone brought this to Elevate, but i searched the forum and it's nowhere to be found....
[One (M7) Q&A, Help & Troubleshooting] harlenm:
Right now my phone is at 46* C(streaming Netflix over mhl gets the phone hot and drains the battery real fast) and the camera turns to pink instantly when I cover the camera lens.
[One (M7) Q&A, Help & Troubleshooting] ratcom:
is that a blue tint I see in this review?

http://youtu.be/c5sr1g1zGIA?t=1m28s
[One (M7) Q&A, Help & Troubleshooting] dcemtp1:
Yeah I see it too

There can only be one, the chosen ONE.
[One (M7) Q&A, Help & Troubleshooting] dendifelani:
Look at this thread :

http://xdaforums.com/showthread.php?p=36287923

Htc one x have a nearly same problem before. And they fix it. Do you think is the same?
[One (M7) Q&A, Help & Troubleshooting] harlenm:
Completely different issue.
[One (M7) Q&A, Help & Troubleshooting] mrhahn98:
The One X have some issue with the camera cache sometimes when shooting hdr, and weird white balance when shooting flash some times but nothing like the ones we have that introduces those pruple tint and textures.
[One (M7) Q&A, Help & Troubleshooting] halabeirouty:
I've only had my One for 2 weeks exactly and I've started to notice this weird texture within the photo when I use the camera at night. When I covered it with my hand I saw this reddish hue as well. Here's a couple of photos of how it looks like

Here's when the camera is covered with my hand, reddish hue with with weird striped texture

Here's a photo at night, you can still see the striped texture but very faintly

My problem is I don't think I can get it replaced because I got it as a gift from a different country and it didn't come with an international guarantee only a local-based one, and I'm afraid if I take it to a repair shop where I am they could ruin it even more :(

I didn't read through the entire 50 pages of this thread so I'm not sure if any of you guys found a solution?
[One (M7) Q&A, Help & Troubleshooting] Xerro-Five:
You should at least skim the whole thread, but here's the final message so far:

There is no "fix" for the tint issue, but you can very successfully correct the color of affected pictures by using Aviary. Some people have sent their affected phones in for repair and the issue seems to have gone away, but it is possible that the issue will return if they are just putting another similar sensor back in. The issue is caused by heat for most people. There have been no updates from HTC that address the issue, but more people still need to contact them so they are more aware.

The streaks are likely a separate issue, unless it is heat damage, because most people only have the tint problem by itself. I don't know what a severely heat damaged sensor looks like... Maybe this is what it would look like.
[One (M7) Q&A, Help & Troubleshooting] renehd2:
Maybe you didn't see tech websites talking about this to help HTC?

As at the beginning of the HTC one every tech website were talking about the return of HTC to the race and imagine websites talking about the poor quality of the HTC one (yeah it has serious poor quality problems, I have had 4 HTC one; 1. With focus problem on both sides. 2.purple/red haze in lowlight. 3.the camera lens broke by itself 4. Purple/red haze again but this time even worse!!
[One (M7) Q&A, Help & Troubleshooting] halabeirouty:
Ugh, how could it have been damaged so quickly in just two weeks :( thanks for the insight though, I'll take it to a repair shop if it doesn't resolve on it's own somehow.
[One (M7) Q&A, Help & Troubleshooting] uzman1243:
This issue comes up over time.

When I first had the phone, it didnt have this problem but around a month in it started.

My friend bought the One a week back look how awesome it is (pics attached). Sadly, he'll get it overtime too.

I understand that this a hardware issue and will never be fixed in this generation of the One.

So comes down to conclusion: HTC one has to be the best phone I've used in every other way except for the camera.

The s4 takes the lead in camera because:

-4mp is just not enough detail for images. The HTC one produces great images but lacks detail.

-and obviously the issue with low light. If a purple haze appears due to heat in lowlight even under room temperature, thats really awful.

BUT in everyother aspect, I absolutely love the phone. Its a combination of samsungs hardware power, androids flexibilty, apple's attention to detail and much much more.
[One (M7) Q&A, Help & Troubleshooting] solefero69:
I'm going to get a replacement. I'll update you about the camera as fast as I can!
[One (M7) Q&A, Help & Troubleshooting] np231:
its hard for me to tell since Im running the converted GE Htc One camera app.
[One (M7) Q&A, Help & Troubleshooting] angelabennet:
New firmware update HTC One

Hello to all.

On HTC Facebook Italy there is news about a new firmware update: can someone check if it solves the problem?

This is the link

http://thetechnodepartment.blogspot.it/2013/08/htc-one-nuovo-aggiornamento-disponibile.html

of the site that reports the news

Regards.
[One (M7) Q&A, Help & Troubleshooting] redder95:
HTC Indonesia is infamous for their after sales. So many complains about phones having to stay for months in the service centre with no updates.

I just hope when I bring my wife phone for servicing tomorrow, it can be fixed within hours.

Purple tints is ridiculous. Bought the phone for my wife so she can take picture indoor pictures of our baby son, but now she's back using her old bb bold because she can't take the tints.
[One (M7) Q&A, Help & Troubleshooting] AmberBoy:
Updated, it does not solve the problem.

Wysyłane z mojego HTC One za pomocą Tapatalk 2
[One (M7) Q&A, Help & Troubleshooting] sebkri:
I have purple, pink and White tint
[One (M7) Q&A, Help & Troubleshooting] harlenm:
Phone sent off to htc today. Told I would get it back in 7-10 business days. Will see how it goes.
[One (M7) Q&A, Help & Troubleshooting] intelduo:
I am having the same issue. New update did not solve anything. How come that such images didnt show up on any HTC One revies at Phonarena, Android Authority, Android Police, GSM Arena,... If it was a hardware issue wouldnt it be logical that it showed up on first batches and not at those from May? Mine is HT353W903148. Does anybody with similar number have this issue?
[One (M7) Q&A, Help & Troubleshooting] born_fisherman:
Lucky hue /lucky you!! (Pun intended :p)
[One (M7) Q&A, Help & Troubleshooting] halabeirouty:
Hey guys, so I found out there's this function test we can do to check the overall functionality of the phone by dialing a certain code. I've tried the test, and everything seems to work fine but I just wanted to ask, did any of you guys who have done the function test find anything on it that can test the problem of the camera hue thing?

for the people who don't know what it is, the code is *#*#3424#*#*
[One (M7) Q&A, Help & Troubleshooting] telas:
Here is a photo of the problem, blue ghosting noise.

I have notified HTC and currently awaiting answer on this matter
[One (M7) Q&A, Help & Troubleshooting] andylow4421:
Your camera is horrible and terrible :eek:
[One (M7) Q&A, Help & Troubleshooting] sebkri:
I've tried the test too, and it was success with this image
[One (M7) Q&A, Help & Troubleshooting] sebkri:
Mine is HT35AW915597, and the same problem. I think it is a hardware issue, because my camera getting worst. I will take back to service.
[One (M7) Q&A, Help & Troubleshooting] telas:
Yes it is, hopefuly a software glitch that will get fixed over time.

In normal light seems to do well though (see images):
[One (M7) Q&A, Help & Troubleshooting] Hesster:
Well, mine has the red tint. The phone is the T-Mobile variant, stock ROM on 4.1.2. Had it for three days, manufacture date mid-June. Screen is black for a few seconds, then turns progressive shades of purple and pink. Otherwise the phone is perfect. Takes good daytime and indoor shots. The camera issue doesn't really affect the kind of shots I usually take, which are indoor shots with normal to slightly dark light levels. I do take occasional night pics, but always with a close subject using the flash. I took some test shots with the flash under similar conditions and the photos themselves didn't exhibit the tint.

Kind of torn whether I should push for an exchange while it is still under the 14 day exchange period. I bought it locally so I would have the chance to examine the replacement personally, but it's really a non-issue for me and if it affects all the phones it's just not worth the hassle.

Thoughts?
[One (M7) Q&A, Help & Troubleshooting] UK Mobile Support:
we have not seen anything like this yet, but we shall keep eye open
[One (M7) Q&A, Help & Troubleshooting] psycho_mishu:
Hello all,

I have switched 7 "HTC One" phones and 4 of them had the issue related to the camera and 3 of them had the display in the right upper corner unstick.

All my devices wore SILVER, I think I will try a black one today or tomorrow, if not I will go an by the Samsung S4... :mad:

All the devices the had imperfections wore ok with the camera and all the devices that wore perfect had the issue with the camera... :eek:

Can anybody confirm that the issue is more present on the silver model than the black one?
[One (M7) Q&A, Help & Troubleshooting] sebkri:
Hi, I have a black one with camera problem
[One (M7) Q&A, Help & Troubleshooting] shaaXo:
Got my replacement yesterday. No more red noise. But I managed (once!) to get a bit of blue noise on the edges, but that's fine. I think I'll keep it.
[One (M7) Q&A, Help & Troubleshooting] VictorC:
This sounds familiar... Got the new phone (the replacement), everything looked well (maybe a little blue noise here and there), but after a week or two the problem gradually reappeared. It's not as bad as on my first unit, but it's definitely there and its definitely worse than how it was in the first few days ...
[One (M7) Q&A, Help & Troubleshooting] ratcom:
i have a question for you guys who returned your phones for repair. Did you unroot them and flash back to stock before sending them back? And did you get the same phone back or a new one?
[One (M7) Q&A, Help & Troubleshooting] VictorC:
I was stock (never rooted). Received a new unit.
[One (M7) Q&A, Help & Troubleshooting] Karish1989:
What happend with the collor of you are in a dark room (pitch black) ..

The collor I get is red .. is this good or not ? :s
[One (M7) Q&A, Help & Troubleshooting] gustav30:
That would be bad.

Ideally you'd want black. If you are in a pitch black room, open up the camera, and in 10-30 seconds all you see is red filling up your screen then you have what this thread is about.
[One (M7) Q&A, Help & Troubleshooting] JACrazy:
If you cover the lens it is supposed to be pitch black. I got a replacement unit and the difference is immediately noticeable even in brighter lighting you can see a difference. Id post a comparison, but I'm new so I cant link.
[One (M7) Q&A, Help & Troubleshooting] andylow4421:
Great photo during daylight. I don't even think to send for repair, just hopefully will get fix when next update. Or else, just leave it like that :cowboy:
[One (M7) Q&A, Help & Troubleshooting] vegetaleb:
I have purple spot tint in the middle only in low light situations and on light colors.

Also getting blue tint on black objects in low light making heavy noise in photos.

I just want to know if HTC is reckon this as a faulty camera or just a bug that they will iron out in next FW?
[One (M7) Q&A, Help & Troubleshooting] Moudii:
Funny that I only have this problem on AOSP based roms, not on sense.
[One (M7) Q&A, Help & Troubleshooting] user1511:
for me too.

how i can get rid of that?
[One (M7) Q&A, Help & Troubleshooting] Karish1989:
It's showing red color in a pitch black room ..

I just tested it and I get red color to when iso is on automatic .. it's black on iso 100 and 200

Edit: if I take a photo of my hand on iso 100 it's not full black, little bit of red tint :(
[One (M7) Q&A, Help & Troubleshooting] vegetaleb:
Finally I wonder if it was not better to take an S4 :eek:
[One (M7) Q&A, Help & Troubleshooting] Karish1989:
This is my hotel room. Photo is taken on low light condition, normal mode with iso automatic :(
[One (M7) Q&A, Help & Troubleshooting] Ciebiada:
Doesn't look that bad to me.

There is definitely a problem with the camera, not denying that. Especially seeing how many people voted "yes" in the pool. I can safely assume that the others are either not picky enough or ignorant.

However, let's not get overboard here. Don't jump on the bandwagon that there is an issue and expect it to shoot great photos in horrible conditions, where any other phone (Lumia excluded) would do same or worse.

I'm hopping they will tame auto-iso setting in an update, and until then I will use manual ISO, feeling like a pro photographer ("wait man, hold on, ima increase the i-s-o to get the better pictur").
[One (M7) Q&A, Help & Troubleshooting] Bravoexo:
Just lock the AE/AF if you do plan to take a pic in the pitch black darkness.
[One (M7) Q&A, Help & Troubleshooting] Karish1989:
I hope it's a software issue .. I am rooted and if I send it to HTC I have to unroot it and probably I will get a HTC one that can't be s-off ...
[One (M7) Q&A, Help & Troubleshooting] Mikanoshi:
Is it because locked ISO is always 125 and exposure is determined by shutter speed only?
[One (M7) Q&A, Help & Troubleshooting] sebkri:
Use the AF and AE locked function at daylight, then covered the camera with a black cloth, in 20-30 sec the red tint slowly appeared
[One (M7) Q&A, Help & Troubleshooting] gustav30:
Yeah, I noticed that mine still fills up with red on AF/AE as well. Guessing ISO is not locked during this process.
[One (M7) Q&A, Help & Troubleshooting] Nightf0x_007:
On 3pm on my room it has a small window have small amount of sunlight in , windows is closed and there is a red curtain on it , so on my bed there is a light light on it so i closed the door and went on the corner of the room it is dark and i opened the camera on my one and it is showing black screen , other situation on night and a small lamp is on and the camera shows a red tint while on other phone of my friend galaxy s3 completely shows black screen , so is my camera alright ?
[One (M7) Q&A, Help & Troubleshooting] sebkri:
If i set iso to 100, and locked AF and AE red tint doesnt appear! Of course with these settings probably see nothing on the picture in low light environment...:-X
[One (M7) Q&A, Help & Troubleshooting] ratcom:
same thoughts here :( Will have to grin and bear it
[One (M7) Q&A, Help & Troubleshooting] sebkri:
I did a test again. Previous post only true, if i lock the AF and AE on a very bright scene (for example sky) :-[
[One (M7) Q&A, Help & Troubleshooting] darkfangex5:
hardware.... or software

we need to find out if the google play edition has this problem to find out for sure if its a hardware or software issue.:eek:
[One (M7) Q&A, Help & Troubleshooting] Nightf0x_007:
+1
[One (M7) Q&A, Help & Troubleshooting] ratcom:
its the same on the google version :crying:
[One (M7) Q&A, Help & Troubleshooting] gustav30:
I'm wondering also if this issue will present itself on the Butterfly S and the One mini. They both have the Ultrapixel camera. Wondering if its the same sensor model st vd6869.
[One (M7) Q&A, Help & Troubleshooting] naset:
so the conclsion is it is a hardware problem?
[One (M7) Q&A, Help & Troubleshooting] gustav30:
No conclusion yet.
[One (M7) Q&A, Help & Troubleshooting] Xerro-Five:
True, though most facts indicate a sensor hardware issue:

-Can be induced by heat (physical induction means physical problem)

-On both Google and normal editions

-Independent of batch and factory

-On all versions of OS and firmware

-Worsens with time

-Replacing the sensor temporarily fixes it

-Replaced sensors seem to begin to develop it again with time

-It is well known that some image sensors are more prone to this kind of heat noise

It's ALMOST certainly hardware at this point. But it could still be bypassed through software tweaks.
[One (M7) Q&A, Help & Troubleshooting] MaRcIuPT:
Hi. I just test the exact same photo i changed only saturation to minimum. I can see more detail with low saturation and even with black and white I cant see any strange noise like with normal saturation. Maybe it can be lowered via software. We hope.....

Nah forget it. It's the same if I point it in the sky. All the hype about this câmera sensor and its crap.
[One (M7) Q&A, Help & Troubleshooting] Karish1989:
Anyone send his HTC one to HTC ?

Tnx
[One (M7) Q&A, Help & Troubleshooting] dark_polok:
Any way of using camera [all things related to camera, ie, apk, libs and so on] from 1.29.401.17? Did not have this issue before that. Now the pink purple issue is unbearable! Worsened with v5.1 camera.apk which I flashed from this other thread.
[One (M7) Q&A, Help & Troubleshooting] JACrazy:
Got a replacement and did a video of the comparison. When the lens is convered completely, you're supposed to see black.

[YOUTUBE]xmZcNrIiBds[/YOUTUBE]
[One (M7) Q&A, Help & Troubleshooting] harlenm:
Mine is on its way. Will be there tomorrow.
[One (M7) Q&A, Help & Troubleshooting] gustav30:
Was your original device with the problem on 4.1.2 or 4.2.2? Rooted running custom rom or stock?

Is the new device 4.1.2 or 4.2.2?

Can you provide software version #s of both phones? Sorry for the questions.

The reason I'm asking is because a lot of people have said this starting happening after the 4.2.2 rollout, but I believe it may have happened on some of the 4.1.2 updates that have come out as well. For example, my device I believe was fine on T-mobile 1.27.531.8, but after the update to 1.27.531.11 the problem started happening. But its still android 4.1.2.

So I'm curious if you are on 4.1.2 depending on what carrier, what version the new phone came in.
[One (M7) Q&A, Help & Troubleshooting] Riyal:
[MENTION=5235636]VictorCozmei[/MENTION]

the one posted by ardmanz is the same issue. Aparently the problem is our sensor is more sensetive to red colors than other sensors. You would notice this also on daytime photos. It might not have red tint issues but when you focus on a object that's red it get's overblown.

By the way another update. I had the green issue fixed :) Now I'm getting a pitch black result + almost decent color. Problem left is there's still a little green left + exposure is flickering. Still need further calibration... Still doing further research to balance the colors.
[One (M7) Q&A, Help & Troubleshooting] VictorC:
[MENTION=4386647]Riyal[/MENTION]

:good: +1000 for your determination! ;)

You said you contacted HTC with this problem. Did they get back to you? If yes, then what did they say?
[One (M7) Q&A, Help & Troubleshooting] Riyal:
They said that they are not aware of the issue and I am the first one who reported the problem. They also said that they will forward this to the correct department and wait for other users to report the issue and then they will investigate it further. Then they suggest going to our local htc service center and let the device be checked. And the other part of the message is stuff suggesting a wipe, update software & do a safe mode. :p

Anyways here's what my phone can capture now on night mode! :D No more red tint! Only issue left is the white powdery stuff all over the image. I'm not sure if this is normal since I don't have another HTC One(with perfect sensor) to test.

OT:

This is insane! :) I can see the clouds in there!
[One (M7) Q&A, Help & Troubleshooting] VictorC:
[MENTION=4386647]Riyal[/MENTION]

After work today I stopped by two mobile carrier stores and I played with an One in each of them... Opened the camera app, took a look around, placed my finger (and my hand or some piece of clothing) right on the camera so no light could get in.... Guess what? All red... Both of them .... just like mine or yours :)

So, if there is a real problem with the sensor, something that you and me and some other users have, well it seems to be a little bit more wide-spread than one might have thought. So if this is a real problem then I'm calling bull s%&t on HTC's response to your question and think that they might very well know about the matter.

Unfortunately no one that I know has to phone to directly compare pictures and performance in low light... And apparently this thread here didn't engage too many users on the forum with the One to share their experience :rolleyes:
[One (M7) Q&A, Help & Troubleshooting] Ardmanz:
I've tried taking some more pictures tonight and they've all come out fine. No blue tints. Very strange.
[One (M7) Q&A, Help & Troubleshooting] Riyal:
Hmm if it's that widespread then I don't know how would HTC act to this one... But I am 100% sure there are some handsets that has a perfect sensor. I will be switching mine soon for this sole problem and will give you guys a result.

[MENTION=5223921]Xerro-Five[/MENTION] is right it's so hard fixing the issue by altering the gain cause everytime I fix something another one shows up so instead I finally gave up(after compiling & flashing 34 variants of kernels on my phone) and decide to get another one instead.

[MENTION=4323911]Ardmanz[/MENTION]

the issue is not always there. You'd have to be in a completely odd lighting condition for it to show up. For example a portion of the photo has a very high lighting while other parts of it is very2x dark.
[One (M7) Q&A, Help & Troubleshooting] darkidz555:
so how everyone ? got any solution yet so as what i read i believe is a sensor with miscalibrated it can solve with software update by tweaking kernel

i hope some people who is pro can solve it patiently waiting
[One (M7) Q&A, Help & Troubleshooting] :
My phone has the red and my girlfriends doesn't ): any fix?
[One (M7) Q&A, Help & Troubleshooting] Riyal:
No fixes sorry. I tried but failed. Best way to this problem is report to HTC so they'll notice the issue and wait for a proper fix.
[One (M7) Q&A, Help & Troubleshooting] hunkumar:
looks like mine is even worse.:mad: