yashsingh1/xdaforums huggingface dataset:
[One (M7) Q&A, Help & Troubleshooting] ingenious247:
My phone's camera is perfect - but this morning, we took our daughter to her first day of 2nd grade, and all of the sudden my wife's One started having a bad blue tint when she was taking photos. Happened out of nowhere, her phone used to be perfect. And of course, it ruined her photos and she's pissed now. She didn't notice it at first but as soon as I held her phone and took a photo I was instantly like, wtf is wrong with your phone?

Now I have to exchange hers because that's BS. I'm not putting up with that crap, this is the third exchange I will have to do on the One (my 1st one, dead pixel after 3 weeks, 2nd one, horribly yellow screen, now my wife's obviously has a faulty camera sensor)

I fully expected this though because I had the MyTouch 4G and had to exchange that phone over five times in the 1-1/2 years I had it. HTC has always had piss poor QC. At least this phone is worth the hassle.. if you get a perfect one. Which mine is, thank God, after my two exchanges.

Now to go roll the dice with my wife's phone. Oh well this is why I pay for full insurance/warranty. If they charge me for a warranty exchange then I'll be out five bucks and she might get a refurb but I don't care I'll return it 10 times if I have to, get a perfect one.
[One (M7) Q&A, Help & Troubleshooting] evilmastr:
Good to hear that there are some working phones out there at least. Sorry to hear about the bad pictures, happened to me too when I really needed a working camera. :/

T9'd from the darkest M7.
[One (M7) Q&A, Help & Troubleshooting] harlenm:
I've exhausted my exchanges at att, they won't give me a replacement anymore, need to go to a warranty service center, which is an hour away from my house in order to have them look at the device. That is why I gave up and am spending the extra money to buy a Samsung. Last HTC I ever buy.

2 companies I won't do business with any more, HTC and Ford.
[One (M7) Q&A, Help & Troubleshooting] vizzy:
[MENTION=419484]harlenm[/MENTION] OT: why not ford?
[One (M7) Q&A, Help & Troubleshooting] chrisyng:
Lots of people think their phone cameras are perfect and do not have the pink noise issue.. however I belive most of the time the people with "perfect cameras" don't run into the issue because their phone usage is different from others...

do me a favour.. take your perfect phone.. lay it on the table camera side down, and open up the camera app.. you should get a black screen initially.. do NOT exit the app or turn off the screen for 1 minute ... I am willing to bet if you leave your phone on for an actual 1 minute timeframe it will start to show pink... (alot of people do not have the patience to watch the screen untouched for a full 1 minute and end the test too soon)...

Be careful though.. once you see the pink noise, you will become fixated on it and your "perfect phone" will all of a sudden be a flawed phone even though nothing has changed ;)
[One (M7) Q&A, Help & Troubleshooting] harlenm:
2011 Explorer, filed lemon law case and won, replaced with 2013 Explorer. Paint on this one was awful, build quality was awful, constant bugs and glitches with software. Traded it for 2013 Infiniti JX35.
[One (M7) Q&A, Help & Troubleshooting] ingenious247:
Yeah but this wasn't some minor thing that I fixated on, it was a drastic blue tint that was prominently evident the moment I activated her camera
[One (M7) Q&A, Help & Troubleshooting] vizzy:
Fair enough, I'll stick to my mini then haha

/OT.
[One (M7) Q&A, Help & Troubleshooting] wildfire-user:
Mine goes totally pink!:(

But look here guys:http://www.androidworld.it/forum/htc-one-457/aloni-viola-foto-htc-one-con-4-2-2-a-115845/

An italian user says that with the Trickdroid ROM there was no issue with the camera(fw version:2.19) but when he flashed the 2.24 he was in our situation,then he went back to Trickdroid and the problem disappeared. Is there anybody who can test if it's true?
[One (M7) Q&A, Help & Troubleshooting] harlenm:
Waste of time, I've been using trickdroid 8 since it came out and problem persists
[One (M7) Q&A, Help & Troubleshooting] Xerro-Five:
It should be right beside the auto button. I put a walkthrough on page 9 of this thread here:

http://xdaforums.com/showthread.php?p=43256885

I just checked mine again and it's up to date and the option is still there.
[One (M7) Q&A, Help & Troubleshooting] niksssss:
So its a hardware problem ? I have the problem too and my phone is 100% perfect otherwise. Thats sad I have to replace it ! Can the problem be fixed by software becouse when I cover the camera the first second it is black and then it becomes purple !
[One (M7) Q&A, Help & Troubleshooting] wildfire-user:
Same here!:(

I'm also trying to talk with the online support but,at the third person I talk with,still can't get an answer to know if it is an hardware or software issue. It seems that nobody knows,neither the online support,they only go on telling me to send my device to their laboratories to be analyzed and "repaired".:confused:
[One (M7) Q&A, Help & Troubleshooting] Osama Zabin:
I've just tried M8 awb file from below thread,but it didn't work

http://xdaforums.com/showthread.php?t=2744757

Seems not getting correctly overwritten

,I'll try again later.

Do you have st or ov sensor?
[One (M7) Q&A, Help & Troubleshooting] :
They put an ST for the 3rd time. But its working perfectly now.
[One (M7) Q&A, Help & Troubleshooting] Hassan Aftab:
hey, good to hear a mate from pak, dude my cell aint in warranty i bought it as cell charger, i am from Karachi, i think bright-ex is here

but will they be hearing my request with any relation without them?? u can send me a pm for further details or i can pm u my number if u can guide me further without having to log into xda everytime to communicate.
[One (M7) Q&A, Help & Troubleshooting] Jammmmm:
Anyone have any luck getting HTC to replace the camera module on a phone that is just post the warranty date? Search wasn't helpful
[One (M7) Q&A, Help & Troubleshooting] alexander_ekin:
Just send to htc indonesia and he replace camera but still have purple tint problem.
[One (M7) Q&A, Help & Troubleshooting] :
do they solved the problem with the black version? I have the silver one and i can't wait for 1 month just for this purple tint :(
[One (M7) Q&A, Help & Troubleshooting] kami2k:
any apk to fix these problems? instead of manual copy and paste every time when we flash the new rom?
[One (M7) Q&A, Help & Troubleshooting] c5satellite2:
Send it back again and request Omnivision sensor.
[One (M7) Q&A, Help & Troubleshooting] Thepho3nix:
How do I check if my sensor is omnivision? Any apk?
[One (M7) Q&A, Help & Troubleshooting] j1po:
open sensor file as text in /sys/android_camera
[One (M7) Q&A, Help & Troubleshooting] Thepho3nix:
This was in the file :

ov ov4688 4M

I also checked in fastboot the date when my phone was manufactured, highlighted 3-April-2014.

But following the serial number I get confused and can't decode it:

HT45SW901269 I need help please.
[One (M7) Q&A, Help & Troubleshooting] Osama Zabin:
Forget about the date in bootloader screen,

Use below thread to get the manufacturing date for your phone based on serial number:

http://xdaforums.com/showthread.php?t=2209277

For your phone, it's May 2014

And you have the OV sensor, so no purple tint, but you might see the green tint.
[One (M7) Q&A, Help & Troubleshooting] Thepho3nix:
Thanks for your fast reply, but what may cause the green tint? I love photography, one of the reasons for buying this phone was its camera.

So what would trigger that green tint and under which circumstances...

[emoji25]
[One (M7) Q&A, Help & Troubleshooting] Osama Zabin:
Not sure what is the reason for green tint, but it's not hardware problem as with purple tint.

Please be informed that green tint is not appearing for all OV sensors, so you might not be suffering this problem,you have to check.

Green tint appears also in low light conditions, it's not as bad as the purple tint, it's a calibration problem,and can be fixed by replacing the awb file, please follow below thread to find how to replace the awb file, actually this file is taken from M8.

http://xdaforums.com/showthread.php?t=2744757

This awb file didn't fix green tint for me ?

I'm also a photography fan, the camera was the only downside with this phone, I was used to Sony Mobile cameras,they are always the best, I mean the cameras.
[One (M7) Q&A, Help & Troubleshooting] gustav30:
I think honestly the image chip they have in the One is calibrated more for the old ST sensor than the OV omni sensor.

The M8 uses a new image chip, I believe they are calling it just image chip 2, but it's properly calibrated for the OV sensor since that is the only sensor HTC is using for the M8.

I've had little success as well copying over the auto white balance file, and when I have been successful with es file explorer the md5 doesn't match up with what I copied. The md5 matches up with the file that was previously there. So I feel that es file explorer isn't truly copying over the file even when it says successful.

My solution is to simply have my default camera in Sense 6 open in night mode. I have that as a saved camera. It solves 99% of the green tint for me when I'm in lighting conditions that may cause the green tint to appear.
[One (M7) Q&A, Help & Troubleshooting] Osama Zabin:
I do agree with you, using night mode does dramatically reduce/eliminate the green tint in low light conditions.
[One (M7) Q&A, Help & Troubleshooting] PeterZhao478:
Purple Tint

Wow I can't believe it... I never knew HTC kept track of when you unlocked your bootloader... Basically I have a ST sensor from 2013-06-03 I am surprised it still has the purple tint issue I thought if I waited a couple months it would be fixed but guess not. I tried contacting HTC for help but they said my bootloader was unlocked twice so they couldn't help me. Maybe I should have done for searching before unlocking but whatever. I would rate my phones build quality 50% because its built horribly and HTC can't do anything because my warranty is voided. :(
[One (M7) Q&A, Help & Troubleshooting] Osama Zabin:
I sent two phones unlocked, s-off, rooted, and with custom ROM (ARHD) and they replaced the phone in the two times,, but it seems not the case in all countries, I'm living in Saudi Arabia.

Anyways, this camera tint problem should be fixed whether you have locked or unlocked phone, it has nothing to do with rooting or custom ROM or software, this is purely hardware problem.

You have to argue this with service centre.
[One (M7) Q&A, Help & Troubleshooting] PeterZhao478:
I live in Canada and if i want to fix the phone it goes through futuretel... I was arguing like crazy with them they would not listen to me and said they couldn't do anything about it... I told them the camera has nothing to do with the software and they said when you unlock the bootloader the warranty is instantly voided... I guess I wont be going HTC any more... :(
[One (M7) Q&A, Help & Troubleshooting] Osama Zabin:
Sorry to hear this, I knew some countries are strict about warranty things,,,I was just lucky they didn't refuse to repair my phone, they didn't even highlight it's unlocked or rooted. It was just replaced, twice.
[One (M7) Q&A, Help & Troubleshooting] PeterZhao478:
Woww so lucky... I wish they would give that kind of treatment to me. I love the HTC Phones but it's just the company I don't like. My parents told me to stick to Apple but I didn't listen, they told me the company is Taiwanese it wont be good but I ignored and this is what I get... Maybe ill try a different company now lolz.
[One (M7) Q&A, Help & Troubleshooting] cmpque:
I live in the U.S. I called the service center and told them of my problem with the camera and the purple tint. After they checked my serial number and warranty information, I received an email with information on returning the phone. My Boot loader has been unlock twice, S-OFF and I was using a custom ROM. Before returning my phone to HTC for service, I returned my phone back to 100% stock including locking the boot loader and returning to S-ON.

HTC repaired the phone, no questions asked, no more purple tint. I did notice they re-flashed with the latest RUU. Before the fix I had HBOOT 1.44 and it returned with HBOOT 1.57.

I have returned my phone to it's previous state "Unlocked Boot loader, S-OFF, Rooted, and running custom ROM again.
[One (M7) Q&A, Help & Troubleshooting] naughty6t9:
Where did u send ur phone to repair in Saudi Arabia or UAE, I stay in Qatar & I wanna send as well. as they don't have a service center here
[One (M7) Q&A, Help & Troubleshooting] Osama Zabin:
I send it to Al Haddad Telecomm,this is where I got my phone from.

First time they send it to HTC Saudi, and second time to HTC Dubai service centre.

First time it took 4 days,and the second time around one week or less.

I was not having the choice whether to fix it in Saudi or Dubai, it was Al.Haddad decision.

Please try to return your phone to stock before sending back to service centre, I didn't do myself,but better be safe than sorry.
[One (M7) Q&A, Help & Troubleshooting] naughty6t9:
only issue is gaining SOFF after 4.4 update, even if we tell them not to update the will update it to 4.4, and i guess there is no soff yet for 4.4. well btw my warranty just finished, so anyways ill have to pay. i m wondering where to send UAE or Saudi.
[One (M7) Q&A, Help & Troubleshooting] Osama Zabin:
Have you tried vomer giude to achieve S-OFF ?

http://xdaforums.com/showthread.php?t=2365506

I followed this giude and got my phone S-OFF, there are one method for Android 4.4

Last option would be downgrading your Android to 4.3 and achieve S-OFF, then you can upgrade to Android 4.4

Regarding warranty, did you try to send it for repair under warranty? I know it's expired for your case, but give it a try, I read somewhere here or in other thread that one guy send it for repair after one month of warranty expiry,and they fixed it for free, they were lenient with him, hope it will be the case with you as well.

If you are going to pay for repair, then I would recommend you send it directly to Dubai.
[One (M7) Q&A, Help & Troubleshooting] LBN1:
FYI, Houston Repair Center replaced my camera sensor (and added shielding I presume), took about one week in total. Sensor now reads "ov ov4688 4M" which is the Omnivision one I believe. Hope it stays this way, but for now camera is finally Perfect! My only minor complaint, they removed my screen protector. I returned to stock 100% before sending it in btw, and unlocked and re-rooted since... If you have the red/purple tint camera issue, then replacement is the only real fix.
[One (M7) Q&A, Help & Troubleshooting] thor1k:
did they extend the warranty on this? friend bought used knowing it had the problem, but I'm wondering if can get fixed.

---------- Post added at 07:31 PM ---------- Previous post was at 07:13 PM ----------

why would you send it s-off? that's completely retarded
[One (M7) Q&A, Help & Troubleshooting] khalidzia32:
Hi guys i am also facing purple tint issue and i bought htc one used I dont know previous owner send it for fix or not. Anyway i used the green tint fix and when i go to sys folder i saw two folders named as android_camera and android_camera2,, both contain sensor file, when i open them 1 shows st sensor and other shows omnivision sensor . I tried to remove/replace the st sensor file with OV one but i t says permission denied and i have rooted my device. Any help how to replace that file?
[One (M7) Q&A, Help & Troubleshooting] Osama Zabin:
Android_camera for back camera

Android_camera_2 for front camera

Why do you want to replace the st file with ov file, even if you could overwrite the file, I don't believe it will fix purple tint!!!

These two files are for different cameras, and I'm not sure what would be the result of doing this.

If you have green tint, and I highly doubt it, it's the awb file which need to be replaced.
[One (M7) Q&A, Help & Troubleshooting] khalidzia32:
I cant overwrite it , same error appears. Maybe it will not fix purple tint but atleast do something then nothing.;)
[One (M7) Q&A, Help & Troubleshooting] Osama Zabin:
Purple tint and green tint are totally two different problems.

Purple tint: hardware problem ,needs sensor module replacement, from st to ov

Green tint: software problem, can be but not necessarily be fixed by replacement the awb file ( auto white balance).

You are trying to replace the sensor file, not the awb file, sensor type can't be changed by overwriting a file, it needs new hardware.
[One (M7) Q&A, Help & Troubleshooting] khalidzia32:
I know this but i just want to give it a try but "permission denied" message appears when i overwrite that file. Can you help me with that.
[One (M7) Q&A, Help & Troubleshooting] cyrusct82:
Go here if you want to solve by your own http://xdaforums.com/showthread.php?t=2817607
[One (M7) Q&A, Help & Troubleshooting] hamid_valad:
hey guys, mine has a problem on top of purple/red tint!

it has something like scratches while it doesn't have any!

check the photo!

any one having this issue?

any workarounds?

(i took this by covering the camera lens with my hand)

[IMG="HTC One Purple Tint + Scratches"]https://www.dropbox.com/sh/3bxzlrepwes9gaq/AAB56tFRedEsqlK-iIKICpVya/2014-07-21%2020.42.51.png[/IMG]

both scratches and tint are gone in light! i am hating this.

its baad, really baaaaaad.
[One (M7) Q&A, Help & Troubleshooting] matekaneve:
Today I was browsing ebay, checking the M7's, prices ...etc. When I found THIS I thought I would share it. Check the description! :) "Perfect working order and unlocked for any network. Phone only is supplied - no box or charger. Full disclosure: in some lighting conditions photos do display the pink tinge which is a 'feature' of this particular model, but this isn't a fault as they all do it!" Hmmm... So it is a feature... :)
[One (M7) Q&A, Help & Troubleshooting] misternazri:
help

Can i just send my phone to ordinary repair shop? Because my warranty expired. And HTC service center so far from my place
[One (M7) Q&A, Help & Troubleshooting] Thepho3nix:
Have anyone with OV sensor had purple tint issue? Cause there's a guy saying it's not only heat, it's software related too.
[One (M7) Q&A, Help & Troubleshooting] Osama Zabin:
Regardless of what he's saying, do you personally have purple tint with OV sensor?

OV sensor suffers light green tint in low light conditions, and yes it can be fixed by replacing awb file, but necessarily.
[One (M7) Q&A, Help & Troubleshooting] Harmani:
Hi all,

Could someone tell me how a repair procedure of a HTC One camera module will take place? I have the purple camera issue and am about to get it fixed under warranty. I’m taking it to an authorized HTC repair center where it’s most likely to be fixed on the spot (KPN Business Center).

Now the thing is my HTC is S-off with latest hboot etc. In my experience they don’t really care about that at the repair center in relation to warranty, as long as they can invoice another repair to HTC they’re happy. So I’m not worried about that.

My concern is this: As they will replace the camera module with another brand/making, they probably have to flash some new firmware on the device? Would doing so not conflict with the current device state (s-off, latest hboot)? Could it not brick the device in some way as it is unlocked in a way HTC wouldn’t (firewater)?

In other words, would it be wise to re-lock/s-on/stock RUU etc. even though it won’t matter for the warranty procedure?
[One (M7) Q&A, Help & Troubleshooting] e1forall:
Guys I would like to know if its possible to convert a 64gb dev edition to 32gb Indian as I live in India ..bought the device from US and shipped it to India...Want to claim the camera problem. But they recognize mine as a Outside-India model....please help
[One (M7) Q&A, Help & Troubleshooting] Sithhy™:
Hey guys. I have a white HTC One 32GB and I'm getting the purple tint on my camera :/ I opened sensor file as text in /sys/android_camera and it showed me this:

st vd6869(1.0) cinesensor 2013-04-11

Any help? :p
[One (M7) Q&A, Help & Troubleshooting] lennita:
Nop. They look to serial number and imei .it's impossible
[One (M7) Q&A, Help & Troubleshooting] Osama Zabin:
Sensor needs replacement.
[One (M7) Q&A, Help & Troubleshooting] boys501:
hi my 2 cameras in my M7 don"t works i cant switch between the 2 cameras i have replaced the tow cameras but they still not working the before changing he cameras i flashed m7 with stock rom and the revollution hd , someone tell me that is the daughterboard porblem is that true !!!
[One (M7) Q&A, Help & Troubleshooting] Sithhy™:
But when I have no warranty then they would accept it?
[One (M7) Q&A, Help & Troubleshooting] lennita:
Yes, with cost $$$
[One (M7) Q&A, Help & Troubleshooting] Osama Zabin:
Because you have no choice, only replacing the camera module can fix this problem, whether under warranty or no :D
[One (M7) Q&A, Help & Troubleshooting] falconin:
Hi all,

I have read the previous posts but I could not understand if there is any problem for my HTC one. It has the problem of purple dots in low light. I purchased it in UK and not rooted. The serial is "SH38ZW...." and when I open the sensor file in /sys/android_camera, it is "st vd6869(1.0) cinesensor 0000-00-00". Also there is another sensor file in /sys/android_camera2, it is "omnivision ov2722 2.1M". At present, I am under warrenty. I am wondering if there is any problem I can replace it, I hope.

Anyone here can help me please?!
[One (M7) Q&A, Help & Troubleshooting] Osama Zabin:
According to your serial, it's manufactured in Shanghai, China, in 2013 August.

camera-2 sensor file is for front camera, no issues with this one.

You have the st camera module, which is the reason you are experiencing the purple tint, it needs replacement,

If your phone is completely stock, then send it blindly to HTC service centre and they are going to fix it.
[One (M7) Q&A, Help & Troubleshooting] falconin:
Thanks for your quick reply.

My phone is completely stock. So there is no way to replace instead of fix the phone? It's really frustrating to fix a recently purchased phone, is it worth it?
[One (M7) Q&A, Help & Troubleshooting] Osama Zabin:
I got my phone replaced twice, I'm living in Saudi Arabia, I guess I got it replaced because they couldn't fix it ( most probably it's lack of experience)

I'm not sure if it's the same in UK, but I see many guys are getting phone fixed and not replaced.

It it worth to fix it? It totally depends on you, are you a fan of photography? Or it's not that important for you?

For me, I can't live without camera, that's why I sent it twice for maintenance, it took one week each time.
[One (M7) Q&A, Help & Troubleshooting] buko_s:
wait for the OTA Update 4.4.3
[One (M7) Q&A, Help & Troubleshooting] Osama Zabin:
Some guys in other threads reported no change after 4.4.3 update, though not sure if they updated both ROM and firmware or only ROM.
[One (M7) Q&A, Help & Troubleshooting] TF85:
Hello,

I have the same problem with a purple camera.

I've repaced the camera module, NO changes after the replacement. The new camera is still in a purple color.

I their a hardware problem ? where ?

I need help, please.

Thanx
[One (M7) Q&A, Help & Troubleshooting] c5satellite2:
Purple tint is ALWAYS a hardware issue on the M7.

If you have the ST camera, get it replaced with the OV(omnivision) sensor. Problem solved.

Firmware/software WILL NOT fix the problem.
[One (M7) Q&A, Help & Troubleshooting] koba71786:
hi

and where to buy OV(omnivision) sensor camera?
[One (M7) Q&A, Help & Troubleshooting] Osama Zabin:
Sorry, the purple tint is definitely a hw problem, won't be fixed by sw upgrade.

I thought it's the green tint thread, green tint can be fixed by replacing awb file, some people got it fixed after 4.4.3 update also.
[One (M7) Q&A, Help & Troubleshooting] akpe:
I'm soon gonna get a new M7. Do you guys know which serial numbers are clean of purple or green tint on camera?
[One (M7) Q&A, Help & Troubleshooting] Osama Zabin:
I remember I saw one list compiled by one xda members, it lists the manufacturing date and purple tint status, but unfortunately can't find it.

I'm sure until Sep 2013 phones where defected, based on my own experience.