yashsingh1/xdaforums huggingface dataset:
[One (M7) Q&A, Help & Troubleshooting] fin1981:
Don`t work for me (ARHD 13.4 FW 2.24.401.8).

PS I got a purple pictures after repair a smartphone in the service center (replacing the screen)...
[One (M7) Q&A, Help & Troubleshooting] marvdmartian:
no difference after flashing? not even a slight improvement?
[One (M7) Q&A, Help & Troubleshooting] fin1981:
It seems worse than 4.3. Or nothing has changed.
[One (M7) Q&A, Help & Troubleshooting] SlimJ87D:
Did you just Flash the ROM or did you Flash the firmware as well?
[One (M7) Q&A, Help & Troubleshooting] VictorC:
Oh boy! :rolleyes:

This sounds very similar to what I am experiencing now with my replaced unit... My first one (that took the bad photos posted on the original post of the thread) was just dreadful and, immediately as I got a replacement, my new unit was taking very nice photos in low light... But soon (and I mean a few days - a week) it started doing the same thing your unit does... Going a bit purplish and then, all of a sudden, it resets itself and no more noise... It does this repeatedly... It still does... The problem is that in time it got worse and the times between "resets" got longer... Now it corrects itself once every ~20 secs... But the tint is worse (admittedly not as bad as my first unit, but still... )
[One (M7) Q&A, Help & Troubleshooting] UgXvibe:
Crap.. It is just sad that I try to avoid using the camera unless I really need to.. I'll just pretend that this one is good, use it as normal. If it gets like my first phone HTC HAS to fix this if/when the update fixes this.
[One (M7) Q&A, Help & Troubleshooting] fin1981:
FW+ROM and FW again

PS The most interesting - the violet photo shows the same lattice, as on the screen (touchpanel)...
[One (M7) Q&A, Help & Troubleshooting] ipmanwck:
Waiting for my Korean G2 . There is many reasons almost every phone uses plastic instead of metal. Heat is one of them expandable storage is another and swappable battery is one other also I won't go into why plastic is better on mobiles. Obviously my HTC is amazing to hold and look and sense 5 is great but HTC decided to go cheap on camera lens and now paying the price as it's in most their new phones !!

Selling my HTC one too and very disappointed as so so wanted to love this phone but it has too many little things wrong with it @(
[One (M7) Q&A, Help & Troubleshooting] koenkokes:
You're kinda right. plastic is easier and cheaper for a company to use, with the advantages it gives like you say. But what i don't understand is that they use such a plastic ( hyperglazed or something ) that is such a fingerprint magnet, feels cheap and feels way more dirty when you have sweaty/oily hands compared to other plastics. And that on a high end smartphone.

The new nexus 5 seems to have plastic too, but a matte finish, which feels more premium and better than the hyper glazed plastics.

But still, I think they made the right choice with the aluminium, and I really like it more than any other material.
[One (M7) Q&A, Help & Troubleshooting] UgXvibe:
Besides the camera problem and some fit and finish issues, which probably stem from trying to supply more phones quickly, this phone is solid IMO. My battery life trumps my Rezound with the ext. battery, Sense is smooth and I have not experienced any lag yet. It is unfortunate that this camera issue may severely hurt HTC financially if/when they start having to replace these modules. I have been overall impressed with HTC and if they have a chance to make a sequel to the One I will seriously consider it because they are trying hard to become unique vs. what is out there now.

In retrospect the only difference I would have made to this phone would be to use a minimum 8MP camera and a little bigger battery. Most phones these days are going away from expandable storage so I really do not fault them for that. I give the a grade of B+ for trying to be innovative with this phone. You have to admit, this is certainly a unique phone, even with it's flaws.
[One (M7) Q&A, Help & Troubleshooting] Macca1980:
I'm back browsing this thread... My brand new in box lumia was freezing and giving me black screens. Only got a few hours battery out of it too.

Sigh.... I have no luck with phones. I take it the mystical 4.3 didn't do the trick??
[One (M7) Q&A, Help & Troubleshooting] muayyadf1:
Here you go, again.
[One (M7) Q&A, Help & Troubleshooting] Macca1980:
I think they are gonna keep stalling until its last years phone
[One (M7) Q&A, Help & Troubleshooting] mrhahn98:
So what i fear has happened, they're rolling out 4.3 for a temp "fix" and denying replacement for the customers, and saying that this software update will fix the issue. No wonder why the service center is telling me to wait for the end of the month until they can replace my unit...

The thing is it doesnt fix anything, it only make it better for devices havent been heavily affected...., but in time those will, i dont know what HTC's answer's gonna be, especially after they've lied to their consumers and denying warranty.

and seriously, for those who still hope it's software, as someone has already said few pages above: HOW IS THIS SOFTWARE WHEN THE FRIDGE FIXES YOUR PHONE

i've been a very loyal HTC customer, but this is over
[One (M7) Q&A, Help & Troubleshooting] ac3kill:
Just sent mine in had no problem getting them to replace it once I ran dev ruu and still had problem
[One (M7) Q&A, Help & Troubleshooting] SlimJ87D:
This problem happened to me after I updated my firmware and ROM. I don't think metal had anything to do with it. But the problem seems irreversible at the moment which is quite odd.
[One (M7) Q&A, Help & Troubleshooting] monkeypaws:
So today my daughter had a church recital.she is 4. My wife has the note 2 and when I pulled out my phone to dmtake video I immediately switched to her note2. Mine was red and super saturated . Couldn't make out the kids faces . Her note 2wasnt super clear but it picked up light better and I could tell it was my little girl siniging in the crowd. I will say come Tuesday I am off this phone. I've never owned a phone that had such poor camera and recording abilities. Really disappointed.
[One (M7) Q&A, Help & Troubleshooting] clavin78:
Yeah just ordered a Moto X. I really loved this phone but the purple is a deal breaker. I almost feel bad for the person I sell it to.
[One (M7) Q&A, Help & Troubleshooting] monkeypaws:
I'd order the Motox but tmobole doesn't offer in stores. I'm waiting to see of tmobole offers me something else. Theure supposed to tell me Tuesday. If they can't then im selling or trading for something else.
[One (M7) Q&A, Help & Troubleshooting] wwjdd44:
I was running ARHD 12.1 / 2.24.401.1 fw, back whenever it first came out. Everything was still good then with the camera. Once the ARHD went the 13.x, my camera went to crap. I just switched back today and the camera is better, but not as good as it once was. I don't know if it is damaged to the point it needs to be changed out or what, but I definitely know when it crapped out. And I think it is software related.
[One (M7) Q&A, Help & Troubleshooting] as0k:
I talked to HTC in Sweden and asked if i could get my camera replaced. They said that a fix is comming, and if my problem is not fixed with the update i can send my phone and get the camera replaced...
[One (M7) Q&A, Help & Troubleshooting] zyc5026:
It is a software issue. Anw HTC confirms it and promises there will be an update regarding this issue. There r people saying that the purple light is caused by high temperature which can be true. We can try putting One into the fridge and then test it in low light (LOL). Since there are people who already solved this problem by flashing different rom and fimware, this is indeed a software issue. Btw the Taiwanese update which is 3.18.709.2 included a camera fix, described as a fix for saturation in low-light condition. My One also has this purple haze problem. Hope this can be fixed in the future.
[One (M7) Q&A, Help & Troubleshooting] ahmoda:
I'm just waiting for the update , then I will be having an evidence that the update is not a really fix the issue.
[One (M7) Q&A, Help & Troubleshooting] harlenm:
Taken tonight, pitch black, No pink/purple. Zoomed in a bit, and had trouble focusing, but color is correct.

---------- Post added at 02:23 AM ---------- Previous post was at 02:19 AM ----------

And this is a picture of my clock in absolute zero light, from about 5 feet away.
[One (M7) Q&A, Help & Troubleshooting] slashas69:
You had purple tint issue before?
[One (M7) Q&A, Help & Troubleshooting] Androsesp:
Temp problem

I have tested the camera with different temps, at 23-30ºC of battery temp the issue is gone, but if battery temperature are between 30-39ºC the purple issue come back. For this reason I think that is a temperature issue, because I can confirm that it happend always for me.:(
[One (M7) Q&A, Help & Troubleshooting] alpivelopx:
Well, I do not know if anyone mentioned this (as I read most of the comments from the last month), today I found something.

After rebooting the phone, using the camera for the first time, I put my phone on the desk and the screen is full black for a few seconds (5-6) then it turns to the purple. Later on it is always purple until the next reboot.

I was on the "hardware issue" side, but today that confused me if that was really a software issue. Anyone experiences this???

cam sensor: st vd6869(1.0) cinesensor 2013-05-14

I am on stock btw.
[One (M7) Q&A, Help & Troubleshooting] fin1981:
confirm. but if battery temperature are between 25+ºC the purple issue come back for me
[One (M7) Q&A, Help & Troubleshooting] koax88:
This issue is like cancer,u wont notice it at first,then bam!purple,purple everywhere..:( even on well lit places..sigh..

Btw,on viper 2.7.0 with ex kernel 2.24 firmware
[One (M7) Q&A, Help & Troubleshooting] mariorenz:
In order to correctly test whether your camera has the purple tint, in a mixed scenario (i.e. low light with some light) you have to set the focus in a dark section of the pic and NOT in a light one otherwise the iso goes down and all the cameras will appear working..

We should avoid confused results in our tests. :good:
[One (M7) Q&A, Help & Troubleshooting] billgs:
Tint pattern

Would anyone be so kind as to provide some photos of a plain, white wall?

I think I have a pattern issue and I need some other pics to cross-reference.

Any lighting would do, but no flash. I would prefer natural dusk light. Just focus and shoot.

Thank you in advance, that would be more than helpful.
[One (M7) Q&A, Help & Troubleshooting] harlenm:
Yes. And I was just playing fifa for half an hour and the phone was very hot.
[One (M7) Q&A, Help & Troubleshooting] LeClair:
Today I call HTC Support. They say:

,,We have no official information from HTC.,,

I ask whether they unofficially heard about the problem:

,,Yes, we do.

Two possibilities:

Send to phone service

or

wait for a software fix,,.
[One (M7) Q&A, Help & Troubleshooting] spikeydoo2006:
Not too sure if it's a temperature issue or not. Over the weekend I ran a test on my replaced camera module, and couldn't replicate the problem with the purple tint.

Here are some screens:

Battery temperature info:

Camera lens covered at 41.2 degrees C:
[One (M7) Q&A, Help & Troubleshooting] marvdmartian:
whats the date on your replacement camera sensor file?
[One (M7) Q&A, Help & Troubleshooting] slashas69:
So what you have changed to have pure black photo?
[One (M7) Q&A, Help & Troubleshooting] harlenm:
Latest ROM base, 3.22. Seems much better.
[One (M7) Q&A, Help & Troubleshooting] slashas69:
On which Rom you are?
[One (M7) Q&A, Help & Troubleshooting] spikeydoo2006:
st vd6869(1.0) cinesensor 2013-08-16

Seems to be relatively recent component that the old one was replaced with.
[One (M7) Q&A, Help & Troubleshooting] harlenm:
Insertcoin
[One (M7) Q&A, Help & Troubleshooting] vegetaleb:
What rom or FW did you flash to fix it?

Edit: Sorry delete this
[One (M7) Q&A, Help & Troubleshooting] marvdmartian:
what was your old one? sorry I keep asking I'm trying to compile a list of good ones and the bad ones.
[One (M7) Q&A, Help & Troubleshooting] spikeydoo2006:
Old one was:

st vd6869(1.0) cinesensor 2013-03-13.
[One (M7) Q&A, Help & Troubleshooting] InfinitiGuy:
Got this response from HTC today:

*********

Thank you for your reply.

I am sorry to hear that the previous troubleshooting steps did not resolve your issue. Please place your device in airplane mode. Next open up your dialer and input *#*#3424#*#*. This will then take you to a diagnostic menu. Now run the camera test. This test activates the Camera. It is the same as starting the camera normally.

If this does not work, please be advised that we are still working on an update to fix this issue.

I do apologize for any inconvenience.

*********

Currently running 3.22 firmware with ARHD 22. Below are the pictures I'm getting in low light with and without flash. The non-flash is horrible and unusable.
[One (M7) Q&A, Help & Troubleshooting] shaaXo:
It seems to me the sensor firmware already has some built-in recalibration or heating up the phone for an hour causes permanent irreparable damage. :(

Otherwise I can't explain why I could not reproduce the purple tint a few days after. But, I noticed a weird discoloration and general darkness in the areas that were previously noisy and purple. And there 3 discolored lines diagonal through the picture, but these are mostly gone a day later. Here are two pictures.
[One (M7) Q&A, Help & Troubleshooting] billgs:
You sir, are a true sport! Thanks a million for the reply.

The 3.18 update fixed for me the major purple noise issue in low lighting, but unfortunately introduced a new one in all lighting conditions.

I recently found out the same issue shown through your pics. It firstly happened after I took a picture in HDR on a low light environment. I was pretty sure that it was not a coincidence, because after the hdr pic I could clearly see the problem through the viewfinder (every centered object had become purplish red) From then on, every photo has this issue. When the theme is complicated the pattern is hard to identify, but in shooting a white wall is apparent enough. In order to make it obvious, I applied a saturation filter on the photos. Notice the circular blue noise on the borders an the red noise on the very middle of the photo. Anyone else with the same problem?

PS First two photos taken outdoors, midday with very bright natural light, original and saturated. Second pair of photos same scenario but at dusk with really low lighting
[One (M7) Q&A, Help & Troubleshooting] khandelwalsiddharth:
LOL i just gave my phone to service center :P

Lets see now what happens ??

FINGERS CROSSED.
[One (M7) Q&A, Help & Troubleshooting] azoz123456:
Now I'm on 4.2.2 and I have noise at low light on normal camera, but when I select ZOE this problem is disappear.

so what is the problem :eek: (software OR hardware )???

and what about the american people who is receive the update 4.3 that include the fix, Is this update solve this problem ??

:)
[One (M7) Q&A, Help & Troubleshooting] kizaru:
My replacement camera module which is currently working fine: st vd6869(1.0) cinesensor 2013-08-02.

I forgot the old one which had the purple tint. Pretty sure the date on the sensor was around april though.
[One (M7) Q&A, Help & Troubleshooting] Rendoqoz:
ZOE uses lower ISO, that's why there is no purple tint. 4.3 Update doesn't fix anything, there should be separate update to fix this issue.

It seems so far that this is more hardware rather than software based, I personally assume that some cameras that are really impossible to use at the moment have to be replaced and software fix only prevents replacement cameras from getting purple tint in the future + will give some light improvements. This is my opinion, mby the fix will remove all problems regarding this issue.
[One (M7) Q&A, Help & Troubleshooting] marvdmartian:
I don't wanna conclude that it's a hardware problem, but I'm trying to find a pattern. I backread a bit and i compiled this. Feel free to add yours. The number before it is the device count.

so far so good:

1- st vd6869(1.0) cinesensor 2013-03-13

1- st vd6869(1.0) cinesensor 2013-04-12

1- st vd6869(1.0) cinesensor 2013-05-09

1- st vd6869(1.0) cinesensor 2013-05-24

1- st vd6869(1.0) cinesensor 2013-06-11

1- st vd6869(1.0) cinesensor 2013-06-19

1- st vd6869(1.0) cinesensor 2013-06-20

1- st vd6869(1.0) cinesensor 2013-08-02

1- st vd6869(1.0) cinesensor 2013-08-13

1- st vd6869(1.0) cinesensor 2013-08-16

bad:

1- st vd6869(1.0) cinesensor 2013-03-13

1- st vd6869(1.0) cinesensor 2013-03-25

1- st vd6869(1.0) cinesensor 2013-04-20

1- st vd6869(1.0) cinesensor 2013-04-28

1- st vd6869(1.0) cinesensor 2013-04-29

1- st vd6869(1.0) cinesensor 2013-05-04

1- st vd6869(1.0) cinesensor 2013-05-07

1- st vd6869(1.0) cinesensor 2013-05-08

1- st vd6869(1.0) cinesensor 2013-05-14

1- st vd6869(1.0) cinesensor 2013-05-15

1- st vd6869(1.0) cinesensor 2013-05-29

1- st vd6869(1.0) cinesensor 2013-06-08

1- st vd6869(1.0) cinesensor 2013-06-17
[One (M7) Q&A, Help & Troubleshooting] InfinitiGuy:
Add another Bad one to the list.

st vd6869(1.0) cinesensor 2013-04-22
[One (M7) Q&A, Help & Troubleshooting] Macca1980:
Given HTC another chance but got an htc one x for good price. This is my 6th phone in about a month. Scunnered.
[One (M7) Q&A, Help & Troubleshooting] patrixl:
I have a cinesensor 2013-05-20 (on my J One model) and it's also developed the issue roughly 1 week ago, after 3 months of usage.

My Taiwanese model has a 2013-05-14 which is listed as bad above, but has yet to develop the problem (probably because I barely use it).
[One (M7) Q&A, Help & Troubleshooting] cowbe0x004:
st vd6869(1.0) cinesensor 2013-04-11 is bad also
[One (M7) Q&A, Help & Troubleshooting] zyc5026:
Another bad one: 1- st vd6869(1.0) cinesensor 2013-04-27
[One (M7) Q&A, Help & Troubleshooting] de_bago:
One more bad sensor:

1- st vd6869(1.0) cinesensor 2013-05-01
[One (M7) Q&A, Help & Troubleshooting] LeClair:
Bad:

1- st vd6869(1.0) cinesensor 2013-05-12

Today I call HTC Support. They say:

,,We have no official information from HTC.,,

I ask whether they unofficially heard about the problem:

,,Yes, we do.

Two possibilities:

Send to phone service

or

wait for a software fix,,.
[One (M7) Q&A, Help & Troubleshooting] zyc5026:
The Taiwanese update of 3.18.709.2 included a fix for saturation in low light. Not sure it is working because most of us r using 3.22. So lets wait for the official update..

Sent from my HTC One _zyc5026
[One (M7) Q&A, Help & Troubleshooting] steven101387:
i have st vd6869(1.0) cinesensor 2013-04-12 and its bad
[One (M7) Q&A, Help & Troubleshooting] vizzy:
So it's looking like June and onwards are good cameras ..... So far.
[One (M7) Q&A, Help & Troubleshooting] slashas69:
Newer batch with better quality management ;) do you remember supplier issues wich htc faced? It was related to the camera supplier...
[One (M7) Q&A, Help & Troubleshooting] rodfrang:
Bad: st vd6869(1.0) cinesensor 2013-06-20

Good: st vd6869(1.0) cinesensor 2013-05-25
[One (M7) Q&A, Help & Troubleshooting] koenkokes:
Mine was replaced with a june camera, so its not guaranteed.
[One (M7) Q&A, Help & Troubleshooting] UgXvibe:
Interesting.. http://www.androidcentral.com/veriz...t-ota-update?utm_source=ac&utm_medium=twitter

That is pretty quick for big red. Maybe cam fixes too? I will keep checking my device for the update.

Nevermind.. it a dumb update.
[One (M7) Q&A, Help & Troubleshooting] maxpride:
another bad: st vd6869(1.0) cinesensor 2013-06-03
[One (M7) Q&A, Help & Troubleshooting] LeClair:
Look nice ! Maybe hope :good:

Base rom Htc One Taiwanese

I do not have root I can not test it.

Address the issue of pictures on the Htc One

> > > http://www.abyssproject.net/2013/09/regler-probleme-photos-htc-one/
[One (M7) Q&A, Help & Troubleshooting] dagrim1:
link not working for me....
[One (M7) Q&A, Help & Troubleshooting] slashas69:
Used google translator, just camera app is enough from TW base rom, hmm I don't believe...
[One (M7) Q&A, Help & Troubleshooting] sebkri:
I tried it, but the problem still there:( not better. Btw there is a GIF mode
[One (M7) Q&A, Help & Troubleshooting] Xerro-Five:
Just updated to 4.3 (3.22 OTA) :), stock everything. The notes on the update info popup didn't say anything about camera improvements, but it did something to it as you will see below.

First, immediately before updating, temp 33, all camera settings default, under a desk:

Then after update, temp 32, all camera settings default, under the desk:

So clearly not a fix we are hoping for, the noise is still there (maybe a bit less). But then if I put it down on the table, before I would get a pure red/pink screen, now I get this:

Which is WAY better than it was. As some people have noted before, when on the table the noise will start accumulating and then the screen adjusts (see it flicker) and most of it goes away. This did not happen on 4.1. Sorry I don't have a shot of the before for this, but seriously it was just pure red, No black at all!

Some have said that there will be a separate OTA specifically for the camera, I have no idea if that's true or not, but clearly something has been changed in the Canadian version of 3.22.

DO NOT ASSUME THIS MEANS IT WAS SOFTWARE! In fact it means the opposite based on what I'm seeing. The noise still accumulates (because of the hardware) but is then removed by software. So the underlying hardware problem is still there, the software has just been trained to try and ignore it (as I suspected would be done). Also, consider that I still have some noise: I believe this is related to how badly damaged the sensor is since a universal software tweak cannot account for varying degrees of hardware problems. If this were software only, then a universal fix would work the same for everyone but it clearly works differently on different phones as seen in this thread. So an update may help some but not others, and the ones it helps may see the problem continue to get worse again later.
[One (M7) Q&A, Help & Troubleshooting] dagrim1:
It actually crashes for me, also in other cam apps... Did the zip install. Insert coin 4.0.1.

Crashes after shot is taken. But doesn't seem to help here.
[One (M7) Q&A, Help & Troubleshooting] koax88:
nope, not working for me..the result is the same..:(
[One (M7) Q&A, Help & Troubleshooting] gogogaga7:
Bad one: st vd6869(1.0) cinesensor 2013-04-05
[One (M7) Q&A, Help & Troubleshooting] marvdmartian:
updated list:

so far so good:

1- st vd6869(1.0) cinesensor 2013-03-13

1- st vd6869(1.0) cinesensor 2013-04-12

1- st vd6869(1.0) cinesensor 2013-05-09

1- st vd6869(1.0) cinesensor 2013-05-14

1- st vd6869(1.0) cinesensor 2013-05-24

1- st vd6869(1.0) cinesensor 2013-05-25

1- st vd6869(1.0) cinesensor 2013-06-11

1- st vd6869(1.0) cinesensor 2013-06-19

1- st vd6869(1.0) cinesensor 2013-06-20

1- st vd6869(1.0) cinesensor 2013-08-02

1- st vd6869(1.0) cinesensor 2013-08-13

1- st vd6869(1.0) cinesensor 2013-08-16

bad:

1- st vd6869(1.0) cinesensor 2013-03-13

1- st vd6869(1.0) cinesensor 2013-03-25

1- st vd6869(1.0) cinesensor 2013-04-05

1- st vd6869(1.0) cinesensor 2013-04-11

1- st vd6869(1.0) cinesensor 2013-04-12

1- st vd6869(1.0) cinesensor 2013-04-20

1- st vd6869(1.0) cinesensor 2013-04-22

1- st vd6869(1.0) cinesensor 2013-04-27

1- st vd6869(1.0) cinesensor 2013-04-28

1- st vd6869(1.0) cinesensor 2013-04-29

1- st vd6869(1.0) cinesensor 2013-05-01

1- st vd6869(1.0) cinesensor 2013-05-04

1- st vd6869(1.0) cinesensor 2013-05-07

1- st vd6869(1.0) cinesensor 2013-05-08

1- st vd6869(1.0) cinesensor 2013-05-12

1- st vd6869(1.0) cinesensor 2013-05-14

1- st vd6869(1.0) cinesensor 2013-05-15

1- st vd6869(1.0) cinesensor 2013-05-20

1- st vd6869(1.0) cinesensor 2013-05-29

1- st vd6869(1.0) cinesensor 2013-06-03

1- st vd6869(1.0) cinesensor 2013-06-08

1- st vd6869(1.0) cinesensor 2013-06-17

1- st vd6869(1.0) cinesensor 2013-06-20

What's interesting is that there are some listed in the good, which others have as bad. And even June modules can go bad. But so far it looks like the August ones are good.
[One (M7) Q&A, Help & Troubleshooting] LeClair:
Then this may be true: