yashsingh1/xdaforums huggingface dataset:
[One (M7) Q&A, Help & Troubleshooting] :
Sent HTC some pictures and such and got a great response stating :

"Thank you for supplying those photos. We have already started developing an update for your phone. Once available, it will be delivered to your phone through an over-the-air (OTA) process and you should receive a notification indicating the update is available for download. We appreciate your patience as we've worked to quickly address this issue."
[One (M7) Q&A, Help & Troubleshooting] darkidz555:
my friend did HTC mean send it to your phone only or all over the world?

i did that same thing as well and the HTC reply me back as me bring it to service center haha come on which one is true.if u recieve the update dont forget to let us know
[One (M7) Q&A, Help & Troubleshooting] gabecog:
Camera issues...could be the FIRMWARE

Wassup everybody, I've been reading through the posts and I must say that I DID notice a little bit of of coloring in the pictures in low light but not as extreme is the pics I have seen on here...anyways I said DID because I flashed the newer firmware last night and it seems that most of these issues went away. There is still a bit more work that could be done to improve, but thats in cases where there is basically no light

E.g. if you are sitting in your house with the TV on and you face your camera away from the TV to focus on some distant object(with camera flash off), you will not get great results.:silly:

But as I said I have taken a few pics today to kind of test the camera out and I was pleased with the corrections that were made.

So many everybody should try to the newer firmware =====>>>> 2.17.401

Hope that helps somebody:good:
[One (M7) Q&A, Help & Troubleshooting] Riyal:
Yours must be not affected with the issue. I did than on my phone

1. Focus the camera to TV.

2. Turn away the camera from TV.

3. Result is total redness!

[MENTION=2514510]jetlitheone[/MENTION]

I don't think they're doing what you're thinking... Seems to me like a generic reply... It's either they tell you to send it to service center or an OTA is coming but it's just a reply & forget response made by their agents.
[One (M7) Q&A, Help & Troubleshooting] :
I believe what you're saying. But to be honest it's just our sensors that are too sensitive, it gathers more light resulting in a red hue. It can be fixed via an update though I'm sure.
[One (M7) Q&A, Help & Troubleshooting] Riyal:
I partially agree with you but it's not all in the sensitivity of the sensor. There's really something that's messed up. I tried adjusting the sensitivity and it still produces the issue so there must be something else there which causes it like improper reproduction of colors etc.
[One (M7) Q&A, Help & Troubleshooting] :
When's it'd at 1600 iso it goes crazy. But I can without a doubt say my phone gets more light then ny girlfriends HTC one. Did a side by side comparison to hers without the red hue.
[One (M7) Q&A, Help & Troubleshooting] Riyal:
[MENTION=2514510]jetlitheone[/MENTION]

Could you upload/post a photo comparison? We are really eager of both results in dark shots. If what you say is true then I might reconsider and be proud of what my HTC One can do..

Just please don't upload using tapatalk as it reencodes the photo and removes all the exif data.

And the red hue is happening due to the uncalibrated color balance of the phone. When you point it on dark areas it pushes the gain levels but instead of pushing Red, Green and blue the red gains overcome the other colors. You can see my progress on this thread where I fixed the red hue issue. The drawback is the colors get messed up on daylight shots now instead of night time shots. So the issue here is in the hardware sensor itself you could say they calibrated the red colors higher than the other 2 primary colors.

This could be fixed by HTC on the software but they would have to release a special update that's only affecting us so those who have correctly calibrated sensors won't get affected. But the problem is HTC won't have any way of distinguishing those with issues and those without.

Plus I don't think their software department are aware of this issue yet since there's only a few of us here complaining and only a handful probably contacted HTC about this.
[One (M7) Q&A, Help & Troubleshooting] Riyal:
a little bump for my request to [MENTION=2514510]jetlitheone[/MENTION] :D Could you please....
[One (M7) Q&A, Help & Troubleshooting] :
I will do so once she gets back from work. :good:
[One (M7) Q&A, Help & Troubleshooting] JACrazy:
Both 4.1.2, unrooted, Telus, Both updated to 1.29.661.17, got the phone a week ago and noticed the camera problem right away.
[One (M7) Q&A, Help & Troubleshooting] Kraize:
Man. I just noticed this today. So disappointed. Here I thought this was going to be a perfect phone too. It was working fine like a week ago. Going to try flashing different roms and seeing if it persists.
[One (M7) Q&A, Help & Troubleshooting] Mikanoshi:
BTW this noise is dominating only in photos, videos are almost perfectly clear. Even if I capture photo during video recording it has a lot of noise, while video doesn't...
[One (M7) Q&A, Help & Troubleshooting] uacvax:
Have two AT&T HTC One's. Both suffer from this problem in low light.

Curiously the front camera does not suffer from this.
[One (M7) Q&A, Help & Troubleshooting] sebkri:
I tested video record, and i had the red tint, check this out: https://www.youtube.com/watch?v=pgEXVaKVg9Y&feature=youtube_gdata_player
[One (M7) Q&A, Help & Troubleshooting] vegetaleb:
From what I can remember,I always had the pink spot in the middle on light colors,but the blue tint (instead of black) is something new and showed up since I flashed GPE rom,now I am on Viperx 2.1 and the blue tint is here on high isos.

It must be software related,though for the pink spot...
[One (M7) Q&A, Help & Troubleshooting] MaRcIuPT:
I remember in the begining when I covered my lens image was black. Now it isn't.
[One (M7) Q&A, Help & Troubleshooting] Karish1989:
In the first picture I hold my phone above the table, here you can see how the table looks like .

In the 2nd picture I put my phone on the table, whole picture is red and black ..
[One (M7) Q&A, Help & Troubleshooting] Mikanoshi:
Yes, in a complete darkness. But it's much better in video then in photo if there is at least some light.
[One (M7) Q&A, Help & Troubleshooting] vegetaleb:
Nop mine is total black in second situation,did you flash a new FW lately?
[One (M7) Q&A, Help & Troubleshooting] Karish1989:
Nope I am still on build number 2.24.401.1 , so I am on old fw ..

I am 99% sure that this ain't a fw problem

Need more people who can test his device in this way :),
[One (M7) Q&A, Help & Troubleshooting] evilmastr:
Video won't have this problem as much because it doesn't go as high with the iso.

T9'd from the darkest M7.
[One (M7) Q&A, Help & Troubleshooting] shaaXo:
Apparently, yes. I have it reappearing slowly, too. At the moment it's about 30% of the area tinted after about 30 seconds. What worries me is that I have seen two devices that get a completely red screen after lying less then 2 seconds on a flat surface. :(
[One (M7) Q&A, Help & Troubleshooting] VictorC:
The I'm afraid I have no good news for you, my friend :( If it shows signs of red/blue/purple tinting (even after 30 seconds) then it will almost certain increase and the problem will reappear... My replacement unit (which at first seemed fine) now turns to red/pink/purple if I lay it on a flat surface in under 5 seconds sometimes... if it's hot enough. If it's cool, than it goes "red" in about 15-20 seconds. I swear the problem seems to be getting worse. I'm going to send this one back to the service so they can exchange it again (I just have to wait a week so I can come back from a foreign trip).

I just so darn wish that HTC would acknowledge the problem or at least some famous tech-site/tech-blog would get word about this problem and write something about it.... :mad:
[One (M7) Q&A, Help & Troubleshooting] sidbrian03:
This.

The xperia z being unglued due to heat has been posted under "News" in knowyourmobile.com

I'm not sure about the site's popularity though
[One (M7) Q&A, Help & Troubleshooting] Karish1989:
Guys front camera is showing black screen in a pitch black room while my back camera is showing red colors ..

Does this mean there is something wrong with iso because front camera ain't using iso values ... The front camera is using the image chip to right ?
[One (M7) Q&A, Help & Troubleshooting] chrisyng:
Front camera has it's own image sensor.. so it is not affected by the pink noise issue..
[One (M7) Q&A, Help & Troubleshooting] Hayatte:
anyone tried downgrading to 1.29 firmware(1.44 hboot) and installing a 4.1.2 rom? by doing this we can conclude it it's hardware or software... (only s-offs can downgrade hboot). ill do this but not until after weekend.
[One (M7) Q&A, Help & Troubleshooting] ctiantolentino:
What i did today is i sent messages to various smartphone/tech/android web groups and blogs such as android police and android authority etc and also to independent reviewers like MKBHD requesting to feature this problem in their blogs and videos for HTC to address this very serious issue. Hope they respond.
[One (M7) Q&A, Help & Troubleshooting] sauprankul:
They won't. I don't think these major websites care about QC and chance and other things. They only see what is given to them by the vendor/manufacturer.
[One (M7) Q&A, Help & Troubleshooting] yakultski:
Two weeks now and my One's camera is still perfect, hopefully it won't get any issues.

I also tried rooting my device and flashed ARHD 13.2 and my camera's still okay :)
[One (M7) Q&A, Help & Troubleshooting] Riyal:
:) I'm still on 1.27 firmware and the oldest hboot and I'm getting red tint issue. In fact I am one of the first persons to notice this issue months ago and is only getting ignored lol! But now look :p Almost everyone has the same issue as I do.
[One (M7) Q&A, Help & Troubleshooting] Karish1989:
I don't think that anyone has ingnored you, I think that the problem with the camera occured later for some of us.
[One (M7) Q&A, Help & Troubleshooting] sebkri:
You have a new or a replaced phone?
[One (M7) Q&A, Help & Troubleshooting] vegetaleb:
Blue is the new black!!!!

Iso 200:

Iso 1000:

CameraZoom iso 1000:
[One (M7) Q&A, Help & Troubleshooting] VictorC:
The original name fro this thread was "Blue instead of black in low light" :) This is just an awful and irritating problem :rolleyes:
[One (M7) Q&A, Help & Troubleshooting] vegetaleb:
Well if HTC see that as normal then the One is not the champion of low light smartphones :(
[One (M7) Q&A, Help & Troubleshooting] Dac0908:
Happens to me too. Wanted to take some pics of an almost full moon over the sea, with some city lights... nice view but my phone sees it differently. On low ISO it's fine, but also it is too dark to see details. I still hope it's a software problem :(
[One (M7) Q&A, Help & Troubleshooting] fmfly:
I installed Google edition but this issue still appears :(
[One (M7) Q&A, Help & Troubleshooting] hamdir:
[MENTION=2390514]vegetaleb[/MENTION] first i dont think HTC thinks it's normal, most likely its being investigated internally, since call centers are starting to acknowledge it

but your post kinda confirm its related to ISO no?

i never tried forcing ISO, but i also never faced this is issue on Auto ISO or night mode or HDR
[One (M7) Q&A, Help & Troubleshooting] vegetaleb:
The first shot was manual iso 200,the other 2 were auto-iso in both stock and camerazoom app
[One (M7) Q&A, Help & Troubleshooting] hamdir:
look i have been on pure stock odexed ROMs since i have bought my phone

never face this problem, not in one photo

so im really leaning toward a software issue now
[One (M7) Q&A, Help & Troubleshooting] vegetaleb:
I hope so!

I would have try a factory reset (RUU) but I am too lazy to backup my 20gb of files twice!
[One (M7) Q&A, Help & Troubleshooting] evilmastr:
Doesn't help. Already been tried by me and a bunch of other people. But good luck.

T9'd from the darkest M7.
[One (M7) Q&A, Help & Troubleshooting] vegetaleb:
Let's swap with S4 then :p
[One (M7) Q&A, Help & Troubleshooting] gustav30:
How about kernels? Anyone try Elemental or Faux and see if a custom kernel can clear it up?
[One (M7) Q&A, Help & Troubleshooting] shaaXo:
By now I would suggest it's a hardware issue, with some earlier batches may not have it, but at least all recent phones seem to be affected or start being affected after a few days/weeks of usage.

But, you know the "switching" when it suddenly gets black again and then only starts to become red again? That seems like an obvious possibility for a software workaround for me. When shooting with ISO3200, before snapping a picture, do whatever happens to "reset" the sensor, shoot the picture directly afterwards, have a nice black picture. unfortunately, right now I don't have the time to implement it. :(
[One (M7) Q&A, Help & Troubleshooting] VictorC:
I really wonder if this problem is present on the Butterfly S and One Mini units... If it's something that all 4 UP Cameras tend to have or its just on the One :confused:
[One (M7) Q&A, Help & Troubleshooting] R3NC0N:
I just got my phone back from DynaFix. They didn't fix a thing. They stated the phone didn't 'turn on'

But they still replaced something... Guess what... My HBOOT went from 1.39 to 1.54. I am not amused.
[One (M7) Q&A, Help & Troubleshooting] yakultski:
New:D
[One (M7) Q&A, Help & Troubleshooting] Karish1989:
Low light photo -_-

Tried all setting ...

Edit: I tried normal mode with iso 100 and it's a bit better but still low light sucks!
[One (M7) Q&A, Help & Troubleshooting] solefero69:
We know that with lower ISO you'll get better results with the purple noise but it doesn't make sense because your photo will be totally dark or with low details :\
[One (M7) Q&A, Help & Troubleshooting] Mikanoshi:
That's some high quality ultrapixel HTC camera right here! :eek:

And this is my silent widget camera in burst mode:

with this settings:

parameters.setPictureFormat(ImageFormat.JPEG);
parameters.setJpegQuality(100);
parameters.setFlashMode(Camera.Parameters.FLASH_MODE_OFF);
parameters.setAutoExposureLock(false);
parameters.setAutoWhiteBalanceLock(false);
parameters.set("iso", "auto");

So camera can capture without noise in first half of a second after activation even with ISO2000 :fingers-crossed:
[One (M7) Q&A, Help & Troubleshooting] veget83:
The issue in front camera?? Anyone confirm??

Inviato dal mio HTC One X+ usando Tapatalk 4
[One (M7) Q&A, Help & Troubleshooting] sebkri:
It means, will be a software workaround for the problem?
[One (M7) Q&A, Help & Troubleshooting] cangia:
there seems to be SAME issues ALSO with front camera :eek:
[One (M7) Q&A, Help & Troubleshooting] fis324:
Same time, same ISO (ISO-800)

I do not think heat is the cause

[I was confirmed ISO in the exif after shooting]
[One (M7) Q&A, Help & Troubleshooting] Mikanoshi:
No idea, I think it's a problem with hardware and only low level tweaks (drivers?) can do something about it.
[One (M7) Q&A, Help & Troubleshooting] patpatforxda:
Still amazed how htc could keep silent about this. HTC = Help This Company.
[One (M7) Q&A, Help & Troubleshooting] AmberBoy:
Yes, this is starting to happen even in front camera.
[One (M7) Q&A, Help & Troubleshooting] mrhahn98:
It's happens at all ISO level, if your camera is heavily affected, lowering the ISO to 100 or 200 you will still see the purple tint/purple texture it's just not as crazy like higher iso level coz your photo is darker.
[One (M7) Q&A, Help & Troubleshooting] Mikanoshi:
Hate This Camera :laugh:
[One (M7) Q&A, Help & Troubleshooting] Xerro-Five:
Haha best one yet!
[One (M7) Q&A, Help & Troubleshooting] Karish1989:
I am amazed that no one came up with Hate This Company xd
[One (M7) Q&A, Help & Troubleshooting] Appleanche:
So I've got my HTC One on Verizon and have the purple tint, it's pretty obvious in the few pictures I've taken in low light, which is really disheartening considering that's the main selling point.

Is it considered a hardware defect or not?

I'm still within the exchange period but paying $30 for an exchange sucks...
[One (M7) Q&A, Help & Troubleshooting] harlenm:
That is not a good sign at all.
[One (M7) Q&A, Help & Troubleshooting] patpatforxda:
Budget phones can even outperform our htc one in terms of lowlight shooting. Ugh :(
[One (M7) Q&A, Help & Troubleshooting] berceniqgil:
whatever the issues is with the camera, im still feel very content with my Htc one, best device i had so far ever. but still i hope this issues will be fix on the next update (if there is ).
[One (M7) Q&A, Help & Troubleshooting] zainkool:
I just recently got this problem where my camera turns everything into pink in low light. Has anyone be able to come to a fix, for example switching roms or I'm just stuck with this problem and only way to solve it by sending in to get repaired?
[One (M7) Q&A, Help & Troubleshooting] harlenm:
Read the thread, there is no fix other than to send it to htc, and even then there is no guarantee that they will fix it.
[One (M7) Q&A, Help & Troubleshooting] dendifelani:
Other branded was having this issue before, and can fix with update, look at this quote :

""''My Xperia U is having a problem with the camera where a purple tint apppears in the camera app, and this seems to be an issue amongst many Xperia U users in Sony's official support forum (http://talk.sonymobile.com/message/203903#203903) . Moderators suggests that updating to build 6.0.B.3.184 should solve this problem, however it shows that there is no available update when I check the System Update and also through SUS (Sony Update Service) . Is Fido currently pushing this software update, or is there anyway to update to this newer version and get it fixed?"""
[One (M7) Q&A, Help & Troubleshooting] Rage1ofakind:
I sent mines back on Wednesday and told them about this defect. Let's see what happens. Hopefully they fix it or just give me a new phone.

My brothers HTC One is perfect. He does not get any tint in low light
[One (M7) Q&A, Help & Troubleshooting] patpatforxda:
Android 4.3 is coming few weeks from now. A leaked realesed will even be available for public on Aug 28. Let's see if it ill help.
[One (M7) Q&A, Help & Troubleshooting] juanej:
My camera is so Bad I don't even take pics with this phone anymore

Sent from my HTC One
[One (M7) Q&A, Help & Troubleshooting] uacvax:
I talked to an HTC rep at the mall today who said this red tint is a very common and expected behavior of the HTC One due to its Ultrapixel sensor. He wasn't an AT&T rep or anything, it was an actual HTC booth in the middle of the mall trying to pimp the HTC One. I asked him how to change it and he said there is a file that can be modified if you have root. He said he couldn't remember off the top of his head, but something about it being obvious if you plug it into the computer and look at one of the camera folders. There was something you could change.

Does anybody have an idea what he might be referring to? Thanks.
[One (M7) Q&A, Help & Troubleshooting] vegetaleb:
You just met Santa Claus :D
[One (M7) Q&A, Help & Troubleshooting] angusc:
There is already a current release by footballer, he said he would release the "untouched" version to other developers on the 28th Aug.

http://xdaforums.com/showthread.php?t=2189373
[One (M7) Q&A, Help & Troubleshooting] Sorae:
Same Problem But

Hey,

i have the same problem, but only if i use Maximus HD or Cyanogenmod ROM´s. Dont know why but if i try Revolution HD or something like that it works fine... Any Ideas ?

Best regards
[One (M7) Q&A, Help & Troubleshooting] Mikanoshi:
Maybe you should root ur phone and show files to that dude so we all could use that obvious tweak :cyclops:
[One (M7) Q&A, Help & Troubleshooting] uacvax:
I am rooted and wanted him to show me on the spot, but he was unwilling to comply :[
[One (M7) Q&A, Help & Troubleshooting] Dac0908:
Well I had ARHD 12.1 for some time, had blue noise. Today flashed latest radio and ARHD 13.3 - still have blue noise. Damn.
[One (M7) Q&A, Help & Troubleshooting] sebkri:
I sent this problem to HTC support, and they answered this:

Thank you for contacting HTC device by turning to us. My name is Giselle, a member of a team providing technical assistance or HTC. This phenomenon can not fault the appliance should be sent for repair, it is the function of the phone is not perfect (yet), as you can read in the various forums. Thank you for your comments, forwarded to HTC in this department. If you do need additional help on your device, please contact me. Please always include your machine's serial number and IMEI. Both of these data can be found under the battery, or Settings / Phone Info / menu. If a problem has been resolved and no further questions please close this ticket. Thank you for choosing HTC, more pleasant day!

It means this probably a software problem? It would be great
[One (M7) Q&A, Help & Troubleshooting] cangia:
with some rom have issues and with other rom no?? :silly: WTF ... are you sure sure sure ? No one issues, not even light ? I know thas is very boring .. but .. can you take ( and post ) some pictures ( with some subject , ISO, etc ) with Cyano and ARHD ?
[One (M7) Q&A, Help & Troubleshooting] sebkri:
With ARHD or Insertcoin I have the same problem.
[One (M7) Q&A, Help & Troubleshooting] ipmanwck:
Latest Maximus release has improved camera drastically )))))))))))
[One (M7) Q&A, Help & Troubleshooting] Mikanoshi:
80% of screen in red noise instead of 100%? :D
[One (M7) Q&A, Help & Troubleshooting] cangia:
WHAT?

Maybe solve camera purple issues?
[One (M7) Q&A, Help & Troubleshooting] vizzy:
Somebody stated that a HTC rep said the issue was software. Therefore in theory 4.3 should improve the camera ( maybe not solve it completely) Maximus is based on 4.3.
[One (M7) Q&A, Help & Troubleshooting] Marco.t...:
I have exactly the same problem with Maximus 12.1 as with ARHD 12.3, 13.3 and also stock Rom 1.29.401.12 & 2.24.241.8!
[One (M7) Q&A, Help & Troubleshooting] harlenm:
Me too.
[One (M7) Q&A, Help & Troubleshooting] fis324:
Interesting:D
[One (M7) Q&A, Help & Troubleshooting] uacvax:
I've tried exploring every directory with no idea what he was referring to. No idea if he was just full of **** or not, but when I talked to him he instantly knew what "red tint" issue I was referring to.... :/
[One (M7) Q&A, Help & Troubleshooting] XSafire:
This might be relevant

http://www.reddit.com/r/Android/comments/1kd2gt/why_ill_never_buysupport_htc_again/
[One (M7) Q&A, Help & Troubleshooting] vegetaleb:
Tried different low to very low light situations last night with Zoe and no blue nor pink tint,though Zoe doesn't use high ISOs.

Returning to ''normal'' camera bring back the blue thingy,I wonder if it's not the white balance that is braking when increasing ISOs...
[One (M7) Q&A, Help & Troubleshooting] Riyal:
Don't believe that HTC guy lol! He knows nothing. In fact if you read the first dozen of pages in this thread you could see my attempt on fixing the problem on the kernel and camera driver level :) I have overturned each and every readable part of the camera/board drivers and I haven't found any sysfs file which could switch that infrared look/normal camera mode of HTC One lol!

I did manage to fix the red and blue tint issue but it's replaced by white powdery noise all over and a random green flicker on overexposed objects and finally gave up :D

http://xdaforums.com/showthread.php?t=2317507&page=4
[One (M7) Q&A, Help & Troubleshooting] I Am Marino:
I personally only get red when I try to replicate the purple.
[One (M7) Q&A, Help & Troubleshooting] Marco.t...:
Yep same here by normally using the cam I never noticed this issue until I have seen this thread here.......
[One (M7) Q&A, Help & Troubleshooting] Riyal:
Red = no light

Purple = white light on dark areas. :)

Purple shows up when the camera is focused on dark portion of the viewfinder and has an overexposed area also within the viewfinder.