yashsingh1/xdaforums huggingface dataset:
[One (M7) Q&A, Help & Troubleshooting] n1234d:
Are you sure you don't have macro on??
[One (M7) Q&A, Help & Troubleshooting] bor3d2damax:
Positive I even turned it on and off just in case
[One (M7) Q&A, Help & Troubleshooting] FC1032:
I just updated my firmware to 3.62.401.1, then changed roms to AOSPA.

It still gives me a red/purple screen when covering the lens. HOWEVER! It actually takes pretty good low light photos, much better than any of my previous ROMs, firmwares and stuff, does struggle to focus though, but overall much better. Will test a bit more.
[One (M7) Q&A, Help & Troubleshooting] bor3d2damax:
Pictures still coming out blurry?
[One (M7) Q&A, Help & Troubleshooting] ipmanwck:
Was using ARHD but was interested going back to stock as want to sell this phone. As on hbooot 154 the closest I can get is here http://xdaforums.com/showthread.php?t=2471869 now get stock updates and phone is defo more reliable again. Camera seems better too so give it a go.
[One (M7) Q&A, Help & Troubleshooting] TheEndHK:
Do you mean the AOSPA produce ever better photo? Which AOSPA Paranoid rom you are running now and with which camera app?

I won't be surprise because there seems to be some denoise algorithm problem on HTC One in 4.2.2 sense based rom(not sure about 4.1.2 but it looks like 4.3 got the same problem now if you are right). If you have used One X/XL/S, you will know what I meant though. The denoise is just too heavy on HTC One and wash out details and that's made many bad reviews out there regarding the UltraPixel leak of details. Yup, it would hurt your focus speed badly because the imagechip2 will only works in sense rom, you lost the focus chip of help when you switch to CM/AOSPA based rom.
[One (M7) Q&A, Help & Troubleshooting] bor3d2damax:
Have you seen a difference in auto focus between full stock and custom roms?
[One (M7) Q&A, Help & Troubleshooting] kleanth1s:
So, maybe a cooling thermal paste would do the job? By htc I mean.

Come on HTC. Find a solution.:confused:
[One (M7) Q&A, Help & Troubleshooting] ipmanwck:
Yes. Stock 4.2.2 is better with focus than the 4.3 tons I was using however. It still sucks. I especially hate the stupid focus issue at beginning of every video I take!
[One (M7) Q&A, Help & Troubleshooting] TheEndHK:
Sense 4.2.2 got better focus over Sense 4.3(ArHD?)... Is 4.3 that bad?
[One (M7) Q&A, Help & Troubleshooting] ipmanwck:
No. 4.3 is superb but the HTC one just has a rubbish 4mp sensor. They can only do so much with software tweaks but the hardware just isn't good enough. Still has best shutter speed of any phone though. Waiting for 5inch lumia with 20mp camera ))
[One (M7) Q&A, Help & Troubleshooting] arhung:
Still get purple in low light with the latest 3.62 firmware, I heard HTC will fix the problem by software before so how it's going?
[One (M7) Q&A, Help & Troubleshooting] teri.nk79:
replace :fingers-crossed:

[YOUTUBE]Z7-M_8zSLp4[/YOUTUBE]
[One (M7) Q&A, Help & Troubleshooting] bor3d2damax:
It's extremely annoying because I specifically bought the phone because the One X had such a great camera and I thought the One would be better. I still love the phone tremendously don't get me wrong it's really sexy. But I do hope this is a software issue and not a hardware issue. I don't want another phone.
[One (M7) Q&A, Help & Troubleshooting] metal571:
Had mine replaced by HTC. "New" unit is an FA34, perfect camera. Proof attached. Old one was an HT37 with a real bad camera. It could be hardware, I think most people think that now but who knows...

BTW this camera is UNBELIEVABLE in low light. I think both of these were shot at ISO 2000 at 11 PM. The sun was far, far gone. I can't believe I can capture the moonlit night sky's clouds. This camera is incredible when it works, like nothing I've ever seen before.
[One (M7) Q&A, Help & Troubleshooting] gustav30:
Great pics! Did you use HDR for these at night?
[One (M7) Q&A, Help & Troubleshooting] ipmanwck:
Yes the camera is superb.... When and if it works correctly. HTC should do the decent thing and recall the faulty sensors but that will hurt their business badly.
[One (M7) Q&A, Help & Troubleshooting] metal571:
Believe it or not, I took both of them with HDR off. The one with the trees I believe is night mode so ISO 800 and the church is ISO 2000 on normal, everything on default. Even without HDR mode on...this phone can still capture the night sky's clouds. It's awesome. Hey, maybe this is incentive for more people to contact HTC and get their phone repaired or replaced. Worked for me.
[One (M7) Q&A, Help & Troubleshooting] vegetaleb:
Sold my One and got an S4,I don't regret it,I just miss the car app,camera is very nice bye bye purple ghost.I hope HTC will not use ultrapixel b**sh*t in 2014
[One (M7) Q&A, Help & Troubleshooting] bor3d2damax:
I have no idea as to what to do since my phone was bought off of eBay. I still don't want to give it up but Jesus Christ this camera is buggy as hell
[One (M7) Q&A, Help & Troubleshooting] metal571:
HTC never asked me for proof of purchase. Could always try the warranty.
[One (M7) Q&A, Help & Troubleshooting] koenkokes:
How did you manage to fix a new device? Was it through the HTC Care service, or via your carrier.

I've had 2 repairs already, and i don't want to send it in again to get more damage to other parts, and probably not a fixed sensor.

I kinda want a brand new phone which was produced later than all this crap.
[One (M7) Q&A, Help & Troubleshooting] metal571:
I got a replacement phone entirely instead of a repair. They listened to my concern about being phoneless for 2 weeks and agreed to send me a replacement phone that the techs guaranteed had a camera without purple tint. Interestingly enough I received a phone that is closer to being a first or second batch phone than a more recent one, but it works though! I just set up a ticket with HTC CS that's all. I decided the company themselves would probably be able to actually test to make sure I get a working camera much better than trying to do a crapshoot with the carrier (T-Mobile in my case).
[One (M7) Q&A, Help & Troubleshooting] bor3d2damax:
Let's see if I can get a repair. I'll check the warranty since I bought it used. I'll need to find out how to do this. If anyone would be so kind as to pm some basic needs before shipping that would bee great
[One (M7) Q&A, Help & Troubleshooting] metal571:
They'll handle it and tell you what to do. via email you can reach them here: http://www.htc.com/www/contact/email/
[One (M7) Q&A, Help & Troubleshooting] ToddeSwe:
Is HT35 an old or newer batch?

Skickat från min HTC One via Tapatalk 2
[One (M7) Q&A, Help & Troubleshooting] koenkokes:
If i understand right, your device is made in Taiwan, in may 2013. Its not a really new batch, but not a very old one either I think.

HT = Vendor HTC--> Hsinchu, Taiwan or SH = Shanghai, China

Y = Year (3 = 2013)

M = Month (hex 1...C = 1 - 12 months)

D = Day (hex 1...9A..Z = 1 - 31 days)

Source: http://xdaforums.com/showthread.php?t=2209277
[One (M7) Q&A, Help & Troubleshooting] FC1032:
Regarding my last comment: I haven't used a previous HTC phone with image chips, but have heard they usually over work the image with software.

To me it seems the aosp camera is a bit more... Accurate? With it's choice of ISO the picture shows very little tinting now. I'm sure the struggle to focus is more from lack of light, because it works in normal light.

The stock app lacks lots of options though, but I'll be checking how focal works.

The HTC software I suppose is a double edge sword then...
[One (M7) Q&A, Help & Troubleshooting] bor3d2damax:
They asking for some information and in not sure I want to tell them. They want my software version and the information on my hboot screen. I'm afraid that if I give it to them they will refuse to help me because it's rooted and all that good stuff
[One (M7) Q&A, Help & Troubleshooting] metal571:
lol...you do know you have to RUU the device before sending it in I hope. And unroot. And S-ON.
[One (M7) Q&A, Help & Troubleshooting] bor3d2damax:
Lol well yea I know that but ima have to do all that crap tomorrow to get them the right information. I just don't want to do it know and then they tell me they can't do crap about it
[One (M7) Q&A, Help & Troubleshooting] metal571:
I don't know about other countries, but this is a very common problem and the USA support team handled my unit with finesse and speed. If you're in the US and you have the purple camera problem, they'll definitely fix it.
[One (M7) Q&A, Help & Troubleshooting] bor3d2damax:
Alright I'll do it. I'll let ya know how it how it goes
[One (M7) Q&A, Help & Troubleshooting] koenkokes:
S-on is not required, some phones even ship with S-Off, Root wont matter either i think

just relock it and get a stock rom
[One (M7) Q&A, Help & Troubleshooting] ipmanwck:
Total crap. They check your bootloader. If you have tampered with it they will charge you and void your warranty. It's so easy to check why wouldn't they. Just hold power and volume down :????

Every trade in shop checks this.
[One (M7) Q&A, Help & Troubleshooting] metal571:
I'm curious, have they denied people for "relocked" status even if the unit has the pure stock ROM and has been restored from an RUU + is still S-ON?
[One (M7) Q&A, Help & Troubleshooting] fachadick:
From what I've heard, s-off is OK, but if they see tampered, unlocked, or relocked, they'll charge you. Even on stock roms, even from ruu, even when s-on.
[One (M7) Q&A, Help & Troubleshooting] UgXvibe:
The HTC rep I talked to said if the phone is unlocked it will be relocked before they send it back. Nothing about not being covered under warranty still.
[One (M7) Q&A, Help & Troubleshooting] harlenm:
I'm starting to think it's a software issue. How could I possibly have 4 phones in a row with the exact same problem, some brand new, some factory refurbs.

My guess is that there are multiple camera sensors being used, and the software is calibrated for one of them, and not the others, therefore causing the issues in low light.

It's funny, because the picture I took above is out of focus, just like every picture I took with that device. The new one takes much sharper pictures, except for the pink issue. I'm waiting to hear back from at&t, but I don't think there is anything else that can be done at this point.
[One (M7) Q&A, Help & Troubleshooting] AmberBoy:
Yeah, problem appears gradually but if it's hardware problem than why people get back their phones from repair store with the same defect?

Wysyłane z mojego HTC One za pomocą Tapatalk 2
[One (M7) Q&A, Help & Troubleshooting] cangia:
Multiple camera sensors? Manufactured by different brand?
[One (M7) Q&A, Help & Troubleshooting] harlenm:
There were reports that the reason why the phone was delayed was issues with camera production and HTC switched or added a second vendor.
[One (M7) Q&A, Help & Troubleshooting] loperano_19:
because htc has not done anything yet! and ignore the problem! htc all hope to say something on the subject!
[One (M7) Q&A, Help & Troubleshooting] fis324:
Did you try to fix this problem by flash to the old rom?

We can confirm the camera sensor.

In sys / android_camera there is a file with name sensor.

So I opened this file with solid Explorer (View as text) and inside I saw the model of camera sensor that HTC One uses and it's the st vd6869 cinesensor 2013-5

There is a problem with my HTC One in this sensor.

Please try to confirmed.
[One (M7) Q&A, Help & Troubleshooting] adyscorpius:
I can confirm. Same sensor.. Has issue...

Sent from my One
[One (M7) Q&A, Help & Troubleshooting] sidbrian03:
Mine says

St vd6869(1.0) cinesensor 2013-06-01

I have the purple/pink noise issue
[One (M7) Q&A, Help & Troubleshooting] cangia:
no, downgrade from 4.2.2 with hboot 1.54 seemes to be very difficult ..

st vd6869(1.0) cinesesensor 2013-04-27 .. same issues ..

---------- Post added at 12:29 AM ---------- Previous post was at 12:09 AM ----------

Someone without issues can post its sensors model id?
[One (M7) Q&A, Help & Troubleshooting] slntdth93:
Can you snap those two photos, and then look at what ISO setting each HTC one is using?
[One (M7) Q&A, Help & Troubleshooting] harlenm:
Will do some testing tomorrow when I have both phones in front of me.
[One (M7) Q&A, Help & Troubleshooting] cangia:
Tnx :) if Htc One without issues has a different sensors type.. Can really be an hardware issues :(
[One (M7) Q&A, Help & Troubleshooting] cangia:
A friend of mine.. Same sensors.. And No issues..
[One (M7) Q&A, Help & Troubleshooting] myl2ning:
I have the same problem and my sensor is st vd6869(1.0) cinesensor 2013-4-24:(
[One (M7) Q&A, Help & Troubleshooting] harlenm:
Mine is

st vd6869(1.0) cinesensor 2013-04-18
[One (M7) Q&A, Help & Troubleshooting] yakultski:
Sensor type

And mine is st vd6869(1.0) cinesensor 2013-05-09

In addition, there is a second camera folder -- android_camera2 --- which contains a sensor txt file.

Mind reads Omnivision ov2722 2.1M
[One (M7) Q&A, Help & Troubleshooting] RolandCruise:
My sensor is "st vd6869(1.0) cinesensor 2013-05-08"

I have the purple tint issue

---------- Post added at 02:00 PM ---------- Previous post was at 01:57 PM ----------

The second camera folder should the front facing camera one (2.1Megapixels)
[One (M7) Q&A, Help & Troubleshooting] fis324:
This problem does not seem to occur people who bought the initial release as long as I see the date of manufacture.

So, The date when this thread was built is late.
[One (M7) Q&A, Help & Troubleshooting] japjit100:
First photo from rear camera

Second photo from front camera

No solution waiting for for July lot
[One (M7) Q&A, Help & Troubleshooting] harlenm:
Got another replacement, and this one has a good camera, yay!

However, the screen is different, and even worse, it has a very annoying bad pixel. Not sure what to do now!??!

newest replacement on the right in both pictures
[One (M7) Q&A, Help & Troubleshooting] fachadick:
I hope you got that in writing. I could have sworn I saw a post in one of these purple tint threads where they told someone the same thing over the phone, but after he sent it in, they called him and told him it would be $200 to fix because of the unlocked bootloader. I don't remember if it said unlocked or relocked though. I'll see if I can hunt down that post when I get to a computer.
[One (M7) Q&A, Help & Troubleshooting] ipmanwck:
I saw that too. He sent it in and HTC have records if you apply to unlock your bootloader and he had so got charged but they reduced it to $100 I think.
[One (M7) Q&A, Help & Troubleshooting] koenkokes:
I didn't say anything about tampered, I was talking about S-ON / S-OFF. Not tampered.

When you S-OFF it is not directly tampered.

And about the charging. I think every country handles this in a different way.

I don't think they will make a huge problem out of it, since it is about hardware, not software.
[One (M7) Q&A, Help & Troubleshooting] broli-zn:
Well I sent my phone in this weekend to get fixed. Guys told me if they cant fix the issue they will replace it with a new phone. So thats good news so far...
[One (M7) Q&A, Help & Troubleshooting] koenkokes:
Nice, Lets hope it can get fixed. Its good that they will even replace your phone if the issue is not fixed.

Over here they just replace it with a new sensor, dont test it and send it back.

Where is your service center located (country)?
[One (M7) Q&A, Help & Troubleshooting] broli-zn:
South Africa, service provider is Vodacom. They quite good when it comes to customer service n stuff, so hoping for the best. Will make sure to test the phone instore when it comes back just incase.
[One (M7) Q&A, Help & Troubleshooting] ipmanwck:
Hope so. Did you unlock bootloader by going onto the HTC website ? If you did they will have a record of that but if not then prob be fine.
[One (M7) Q&A, Help & Troubleshooting] koenkokes:
I Haven't done anything to my phone those two times i've sent it in.

But recently i unlocked it through the HTC website, so they'll have records for that.

Im in kind of a problem i think.

I S-Offed on hboot 1.54. Upgraded my firmware to 3.57. wanted to upgrade to 3.62 or something, but it was S-ON again. No idea how that happened, and now im hboot 1.55 somehow..

So now im running a unofficial firmware, latest full stock rom, stock recovery, unlocked and tampered.

I have no idea how to get this all away if i want to send my device. Because tampered doesnt seem like a good idea xD

Also, does anyone know if i can now receive OTA updates?

Stock recovery

Stock rom

Unofficial firmware.
[One (M7) Q&A, Help & Troubleshooting] ipmanwck:
Try here. http://xdaforums.com/showthread.php?t=2471869
[One (M7) Q&A, Help & Troubleshooting] Triton1986:
Two different HTC Ones:

A good one Cinesensor 2013-06-25

A bad one: Cinesensor 2013-05-17

Both Android 4.2.2 Sense 5.0 Stock.
[One (M7) Q&A, Help & Troubleshooting] koenkokes:
Thanks, so all i should do is downloading one of those zips, which i have don before.

But since im on 3.57, does it matter if grab the 2.24xxxx one? Because there is no 3.57 available, or has this nothing to do with the firmware version i have right now.
[One (M7) Q&A, Help & Troubleshooting] monkboy24:
About a month back HTC sent me a replacment phone because I was having a SIM card issue. The phone that they sent me is suffering terribly from this low light purple picture crap!!! I'm done with htc after this!!!!
[One (M7) Q&A, Help & Troubleshooting] bor3d2damax:
Just got off the phone with HTC US and the rep told me he has the same issue and it's annoying as hell but in fact it IS a software issue and they are working quickly to finish it and push it out. He said the fix should come soon. Hope he was being truthful.
[One (M7) Q&A, Help & Troubleshooting] Ali812:
He's lying, we've seen on this very thread time and time again that it's a hardware issue, temperature related to the camera module. The only real fix is replacing the module and hoping your new module doesn't get damaged like the initial one, HTC really doesn't know what they're doing. If you call again and speak to a different rep I guarantee you they won't deny you from sending your phone into repairs because of an "upcoming software fix".
[One (M7) Q&A, Help & Troubleshooting] bor3d2damax:
Ugh!!! Back to square one. Better get everything back to stock. I'll be pissed if they send me another effed up unit
[One (M7) Q&A, Help & Troubleshooting] koenkokes:
Trying to get back to stock also now. But i've got some problems:

If anyone knows a solution in order to receive OTA updates:

http://xdaforums.com/showthread.php?p=46891783#post46891783
[One (M7) Q&A, Help & Troubleshooting] bor3d2damax:
Did you follow the guide in the top of the general thread?
[One (M7) Q&A, Help & Troubleshooting] koenkokes:
If you mean the return to 100% stock. Yes i did. And it says = S-Off Required!

Which i don't have. Followed every guide, but it just doesn't work.

And i think that everything is good, except the firmware. And i dont know how to get that stock again.
[One (M7) Q&A, Help & Troubleshooting] bor3d2damax:
Hang tight someone will answer your question. Not too familiar with s-on cases because I got my One already set up off of eBay. But someone will def hit you up. Let's get back on topic tho.
[One (M7) Q&A, Help & Troubleshooting] cipjanin:
Is there any solution for this, its horrible on lowlight without flash
[One (M7) Q&A, Help & Troubleshooting] UgXvibe:
Multiple new replacement phones should fix it. (If you're lucky)

Otherwise wait for the mythical software fix or send it in for repair. That pretty much sums up the 300+ pages here.

On another note.. I now have degraded sides on my well lit pictures as well.. joy. Sending it out to HTC once I figure out how to get this micro SIM into my loaner Thunderbolt... lol
[One (M7) Q&A, Help & Troubleshooting] mr.bobharris:
has anyone figured out the cause?

is it hardware or software?

is htc aware of the problem?

im kidding. i hate this thread. it needs to die.
[One (M7) Q&A, Help & Troubleshooting] FlowingAway:
That might have been me you're remembering. Mine was unlocked. Was told it was fine before I sent it in. It was not. Voided warranty, 200 dollars to replace camera. CSR said there was nothing in the notes that it was OK that I'm unlocked. Sorry about that, your warranty is Voided. Have a good day thanks for using HTC!
[One (M7) Q&A, Help & Troubleshooting] UgXvibe:
Well, fortunately I have not unlocked yet because of this exact camera issue.. so they cannot tag me for that anyways. :)
[One (M7) Q&A, Help & Troubleshooting] hsiu4425:
I also have the red or purple noise problems but only under extreme low light conditions...

For normal low light , htc 1 still takes decent pic

Same lighting , taken by iphone 5 s

Htc One is lack of details (kinda blurry)by comparing with the 5s, but the color is more realistic
[One (M7) Q&A, Help & Troubleshooting] marvdmartian:
I just confirmed recently that HTC here in my country would not be honoring warranty for devices from other countries, so I basically don't have warranty and I can s-off and change ROM and firmware. I want to go Sense 5.5, but I'm worried that the purple might appear once I change the firmware, and even worse, it might not go back to the way it was if i return to the firmware I have now. Any advice as to what ROM and firmware I can try that won't break my camera?

My camera is still acceptable as of now. Red and blue noise appears once it's warm and only in very dark situations. Purple and red tint seems to appear while focusing in the dark but disappears after it focuses. The tint turns black instead. It seems like it's correcting itself with software, is that even possible?
[One (M7) Q&A, Help & Troubleshooting] gustav30:
Yeah, that is exactly what happens on mine after the 4.3 update. In really dark light or no light, the tint builds up and then it switches to black, then it kind of starts over again. But on mine it does seem to correct itself again.

Also one thing I noticed and this could just be me....in low light I find that if I switch the crop mode from wide to regular, I don't get the purple/pink edges. And if I do, its much less pronounced than leaving the crop on Wide.

That would be something for others to test though.
[One (M7) Q&A, Help & Troubleshooting] marvdmartian:
Mine seems to correct itself but it's still on 4.1.2. May I know what ROM and firmware you're using?

I think you don't get the purple because the regular mode crops the image and the tint is coming from the sides that get cropped out
[One (M7) Q&A, Help & Troubleshooting] vasujahagirdar:
auto flash

Hi guys I'm also one of purple club member!! But along with purple/ red/ blue / & what not,tint I'm not getting auto flash not working ! Whatever Rom I use , stock or custom .Any other having this issue? Or me alone? To get flash I have to switch always flash on.

Why auto flash not working ?
[One (M7) Q&A, Help & Troubleshooting] qqeppy:
sent in my HTC one for camera module replacement last Monday, just got it back today. Took them slightly longer than the usual 3-4 working days.

Camera is perfect again. just checked the Cinesensor and its 2013-10-3! hope it doesnt die off after 2 months.

Probably get a nexus 5 at that point if it does.

For those having this issue and still under warranty i highly recommend you restore to stock through RUU / RUU zips and relock ur bootloader (then use the echo command to change it back to *locked* status).

Send the damn phone in for repair. Stop hoping for software fixes.
[One (M7) Q&A, Help & Troubleshooting] croppz:
They offered to take mine in for repair but I can't go that long without a phone and don't have a backup. I don't take tons of night pics so unless it starts making it's way into my day pics I'm leaving it alone.

Sent from my HTC One