yashsingh1/xdaforums huggingface dataset:
[One (M7) Q&A, Help & Troubleshooting] dagrim1:
I'm suspecting that the snapdragon 600 cpu, 2GB ram, 32GB of space, 1920x1080 4.7" etc might also have something to do with the price being being more then double of the lumia one.

Anyway, I agree that there are serious issues with the low light performance and that it is sub par. Hoping that the coming 4.3 update actually fixes (some of) it.
[One (M7) Q&A, Help & Troubleshooting] PcFish:
Just tried this

Before you ask questions.

US 32 GB UL version HTC One.

I'm on SentinelROM Sense Edition v4.00

Haven't flashed anything on top of it except for maybe the exposed options in the aroma installer.

I backed up the camera.apk with Titanium then copied over the apk to system/app and set permissions. Tried installing apk via package installer as well to see if it would, and it did.

I started up the camera with the phone on its back on the table. (On Auto ISO, no custom settings)

Purple hue still shows, but when I took a picture it showed up a gradient light brown with no noise. (I have a wooden desk)

This was peculiar, so I tried another surface.

I put it on my HP laptop, which is Silver, and a black/gray gradient came out.

At least there is no purple noise on the picture.

I'll look for a place to do a low light shot later, but this seems to fix it albeit post processing.

EDIT: Spoke too soon, still has purple hues when I take photos of my feet under my desk. Odd though that it shows none when I have the phone flat on it's back. I will admit though, it is somewhat better. Though I still see a purple ring around the edges, which is why I still suspect it's a hardware fault (Or maybe both?)
[One (M7) Q&A, Help & Troubleshooting] ambition8753:
Yes obviously.. thats why i bought HTC One.. i jus love this device.. but when you pay so much, you dont expect such problems.

If I place my lumia on a sheet of yellow paper.. its shows black and if I click.. it does capture the light and takex a pic - Dark yellow in colour. But with HTC One, its jus either red or if I reduce ISO to 100 , it will be black.
[One (M7) Q&A, Help & Troubleshooting] nickislauw:
Guys I JUST received a new replacement HTC One. this one is good :D:D no purple tints. and it's not getting hot like my previous one (wich gave purple tint).

My serial starts with SH35V just to inform you ;)
[One (M7) Q&A, Help & Troubleshooting] UgXvibe:
What carrier?
[One (M7) Q&A, Help & Troubleshooting] ambition8753:
Which batch??
[One (M7) Q&A, Help & Troubleshooting] nickislauw:
I bought the phone at a local website and they replaced it for me as DOA.

What you mean with batch ?

BTW I do got this annoying ghosting stuff while makin in a picture in the pitch black. no purple lines tough..

That's the only problem I got now. but that is not major since the purple **** is gone..
[One (M7) Q&A, Help & Troubleshooting] PcFish:
It says it right there.

SH35V= Shanghai, May 2013. I forget how the day digit goes.

(If HT, Hsinchu, Taiwan. 3rd digit is year (201 3) and 4th digit month)
[One (M7) Q&A, Help & Troubleshooting] nickislauw:
SH35VW9054XX

Is that enough for you :) ?
[One (M7) Q&A, Help & Troubleshooting] PcFish:
Googled it. SH35V is enough.

Shanghai, China

May 27th, 2013

After the SH35V

Next 2 digits are part code

Last digits are ID number.
[One (M7) Q&A, Help & Troubleshooting] UgXvibe:
Does VW Mean Verizon Wireless?
[One (M7) Q&A, Help & Troubleshooting] PcFish:
I don't know. Digging deeper in to this thread for more info.
[One (M7) Q&A, Help & Troubleshooting] nickislauw:
Nope I don't live in the US. I live in holland. and this htc is unbranded.
[One (M7) Q&A, Help & Troubleshooting] mrhahn98:
to people who say that at ISO200 the problem goes away: wait a few more week and you will get purple noise even at ISO100 haha

to people who say that ZOE & Video mode does not have this problem: same as above, also , in ZOE and Video mode the camera capture images/video at much higher shutter speed, less lights are coming in, basically your image will be as dark as a ISO 200 image

If the butterfly S also have this problem, then i think HTC might just got really SCREWED by ST, the company who produce the ultrapixel camera, and the noise cancellation mic. First the mic is Nokia tech, they sold it to HTC without telling them that ( assuming that HTC is innocent), now this faulty camera module which got affected by heat overtime in most HTC One. I wonder if someone got the One Mini can tell us if their device also have this problem. also does anyone remember when there's tons of report that the HTC One got delayed because of the problem when producing the camera module along time ago? then after 1-2 month they still release it anyway
[One (M7) Q&A, Help & Troubleshooting] UgXvibe:
Yup, mine is FA37KS and I'm on Verizon.
[One (M7) Q&A, Help & Troubleshooting] nickislauw:
Guys I don't think it's heat related.

Try this:

When the phone is hot and give purple lines, turn off the phone and then immediatly turn it back on. onceturned on open the cam app, you will see it's black for 1 min and then produce the purple color again. If it was a heat problem IT would still give purple lines from the begin when you opened the camera app.. soo...
[One (M7) Q&A, Help & Troubleshooting] slashas69:
Man, you are screwed, check mine and you will notice why...
[One (M7) Q&A, Help & Troubleshooting] nickislauw:
Holy **** man :S that is really disgusting.. did it started quite unnoticable at the beginning aswell and then got worse???? or was it that worse once you'd got it
[One (M7) Q&A, Help & Troubleshooting] slashas69:
From beggining I haven't even purple thing... Then this appeared...
[One (M7) Q&A, Help & Troubleshooting] UgXvibe:
I started a poll in the One mini Forum. Hopefully I don't get nailed for spamming, I referred them here for info. I am assuming that they have the same camera.

Just please don't vote there unless you have a mini. :)

http://xdaforums.com/showthread.php?t=2449544
[One (M7) Q&A, Help & Troubleshooting] nickislauw:
So that means the HTC One Mini has this problem too ?!!! Then I'm pretty sure this is a hardware issue!!

---------- Post added at 07:49 PM ---------- Previous post was at 07:49 PM ----------

Is it only in the dark my friend?? and what if you make picture with flash on?? then the problemshould be gone right
[One (M7) Q&A, Help & Troubleshooting] UgXvibe:
I don't know, that's why I'm asking. If they are not having the problem then maybe it's software.

If they are then we are all screwed.
[One (M7) Q&A, Help & Troubleshooting] muayyadf1:
I would wait for 4.3 firmware update then determine if we are screwed or not.
[One (M7) Q&A, Help & Troubleshooting] slashas69:
Only in the dark, flash reduces ISO and waves are gone, in normal light I get quite nice photos...
[One (M7) Q&A, Help & Troubleshooting] muayyadf1:
Yeah, faulty sensor will not give good pictures in all conditions.
[One (M7) Q&A, Help & Troubleshooting] wireroid:
Like I said in my post a few pages back, Taiwanese users are complaining about the same problem in the Butterfly S. They're putting the broken sensors even in newly released phones. And HTC Taiwan is actually replacing/repairing devices for this problem, I haven't seen them BSing about some future software fix in their home country. People there are easily sending their Ones to local service centers for repair.
[One (M7) Q&A, Help & Troubleshooting] ahmoda:
Okay guys, today HTC CARE called me today and told me that my device is ready !!! I just give it yesterday .

However, I went to them what happened to my device.

He replied, we checked it and your device is normal and your camera is normal too.!!!

I got mad, and showed him the email from HTC to me saying there is a software coming to fix the problem and I can repair or replace my device.

He said sorry, you have to wait the update first then we can replace it with this email if the problem still exist after update.

I took my device and leave the place.

P.S. there is a heat related for sure. Here below two picture I captured once I received my device when it was so cold , the dark was great. The third photo you can see the purple tints start to appear after 10 minutes of use.
[One (M7) Q&A, Help & Troubleshooting] koenkokes:
I had an email conversation with HTC care in The Netherlands, i had an reply today telling me to take it in for repair. I've also got a gap on the top of my device.

Just some automated mail, no information about the issue itself. My device gets picked up Friday and will hopefully be back in 2 weeks, i will report back about what happened with my device. It's still weird we don't get a precise answer from HTC, in every country they say different things, not very well organized if you ask me.
[One (M7) Q&A, Help & Troubleshooting] UgXvibe:
My Verizon guy opened a new phone, went to camera, set it on the desk, started out black and within a few minutes grew into a purple blob. I guess I will keep this phone for now until the update. He did tell me I could swap out for a G2 or Droid if I wanted to at no charge for another week..

I waited too long for this phone on VZW and I have never had problems with past HTC phones. I really hope they fix this thing with software cause after this week I am looking at either shipping my phone to some far away land or dealing with a refurb.
[One (M7) Q&A, Help & Troubleshooting] VictorC:
Just give it a couple of weeks :rolleyes: That doesn't look good...

Oh my, HTC... What have you done? :crying:
[One (M7) Q&A, Help & Troubleshooting] hsiu4425:
when I first heard of the HTC ONE, I thought it will truly bring the HTC back on track ...and now due to this faulty camera thing..i m not sure how long can HTC last since most of the new HTC phones are using ultrapixel camera... :(
[One (M7) Q&A, Help & Troubleshooting] ac3kill:
That's what I'm scared of n it getting this fixed before they go under or not getting screen fixed on x+ before they go under because I feel it is inevitable after this one crap
[One (M7) Q&A, Help & Troubleshooting] ridearoundsolo:
Got two weird replacements from T-Mobile obviously refurbished but I'll just keep this second one that's too much money down the drain for replacements but both of those cameras were fine. They were just poorly put together, this last one is ok, that plastic on the phone outer body is weird and not too durable
[One (M7) Q&A, Help & Troubleshooting] rasta312:
the custom rom based on android 4.3 this problem also occurs with the camera ?

HTC One - Tapatalk 4
[One (M7) Q&A, Help & Troubleshooting] Ali812:
Yes, since this is a hardware issue, any rom/firmware you apply won't fix the camera.
[One (M7) Q&A, Help & Troubleshooting] InfinitiGuy:
You can't say for certain that this is a hardware problem. We have to wait for the promised fix in the 4.3 update from HTC to know more.
[One (M7) Q&A, Help & Troubleshooting] Ali812:
The so-called "promised fix" is a lie by HTC to not anger its customer base. Either this fix will never come to life or HTC will say its part of the 4.3 update (which, if we look at current leaks of 4.3, it's not). I say it's hardware related for a reason. With software, you'd see a form of consistency in faulty devices. Many people have reported that this problem develops over time for them, as in they did not have it before and now they do, problems like this which involve sensors do not develop via software fault but by damage to the hardware. I have a friend with the exact same software setup as me with firmware and ROM being used yet I am the only one who has this issue his camera is fine. The only software "fix" available is lowering the ISO to its minimum and locking it, meaning the phone's low-light capabilities will no longer exist and everyone with this phone will have a glorified 4MP camera on their phone, HTC would essentially remove a feature they very highly marketed.
[One (M7) Q&A, Help & Troubleshooting] htcm7:
I agreed that this is a hardware issue. I think, h1 sensor is a poor quality. Users who don't have problem, when time goes by, their sensor became damage.

The problem is how we push this to HTC, so they will admit this problem officialy.

By then may be we can get some compensation from HTC.
[One (M7) Q&A, Help & Troubleshooting] afhum:
Yeah now I think it's hardware issue as well because mine appeared later (a month?) after purchase but not immediately. It just worsens after the recent 4.2.2 update.

Since it was not there before, probably the software was the culprit that damaged the hardware. Hence the upcoming 4.3 software update probably is just gonna prevent damage on the undamaged ones. The damaged ones like ours, maybe made less apparent but still damaged.

But then again, assumptions are 'dangerous' but I guess it can help us minimise out high expectations on the new update. But I am indeed excited for it especially the Open GL 3.0 feature. I still do hope though that it will totally fix the issue we're having.

I wonder, since I got my phone in the UK, but now I live permanently somewhere in Asia, if an exchange or repair become so important (assuming that the camera will get further damage probably due to heat), how am I gonna deal with that? I mean I wanna make use of the warranty.

---------- Post added at 09:51 AM ---------- Previous post was at 09:49 AM ----------

Sorry I meant to edit, but accidentally selected the reply button without realising :banghead:
[One (M7) Q&A, Help & Troubleshooting] metal571:
Butterfly S looks fine. Exactly the same camera. Hardware? Hmm.

http://unleashthephones.com/2013/08/25/htc-butterfly-s-review/

Scroll down about halfway. Perfect night pictures.
[One (M7) Q&A, Help & Troubleshooting] muayyadf1:
I would wait before jumping into conclusions! It is not good for the company to lie as eventually customers will know the fix is not working as they promised. I highly suspect voltage control issues (electronics heat up fast when over voltage occurs, sensor surface over heats as a result). Remember capacitive back button issue? I thought the digitilizer was bad but ended being the calibration was wrong.
[One (M7) Q&A, Help & Troubleshooting] ac3kill:
Ya but why would would they be replacing the cameras overseas if it was software we have the 4.3 leak and we can all tell the camera was adjusted somewhat. We still have the purple and red unless their final build is bigger then 3.20 we are all screwed and need a new camera module I'm already trying to get a replacement or repair doubt the replacement will be new and work so I'll prob send it back and send my original one in to HTC and wait I know its. Hardware after all I have read and seen my friends phone at work running same firmware and hardware and he has a perfect camera and mine is mediocre. If it was software we would all be the same not some here and some there
[One (M7) Q&A, Help & Troubleshooting] darkidz555:
Hey guys be cool you all are just guessing not 100% confirm hardware or software issue.so be patient and wait for few more week to make decision. Btw most of the HTC service center not sure about update so they just ask u guys to repair it no one is confirm 100% hardware or software even HTC service center guy only the HTC peter Chou knows so all we need to do before jumps in to conclusion is just wait. I am HTC malaysia ambassador so all I can leak some info is there big thing coming up

Peace
[One (M7) Q&A, Help & Troubleshooting] wireroid:
No, the Butterfly S is not fine. If two models with fairly different hardware and software are experiencing the same problem, and a portion of the phones aren't showing any symptoms, it points to a hardware defect. The main evidence is that the issue gets progressively worse over time and chilling the phone to around 0 Celsius will reduce the tint. Software bugs don't cause the output to change depending on the physical environment. It's common sense, guys.

Not to mention that people both here on XDA and other sites have mentioned that their local HTC service centers are waiting for new camera shipments. If it's not hardware, why would all these technicians want to order newly manufactured parts when a software fix is all it takes? And how long would it actually take to tweak a few numbers in the firmware, as opposed to the 3+ months we've been waiting for HTC to push out a software fix?
[One (M7) Q&A, Help & Troubleshooting] longbui04:
I was in a best buy today looking at the phones on display, the HTC one had no tint issue, pitch black when your finger covers the lens. I decided to then turn on the HDR function because I remember seeing someone mention it in an early post. the Tint showed up after HDR mode was turned on. my finger covering the lenses began to turn brown/red.
[One (M7) Q&A, Help & Troubleshooting] htcm7:
I am still sure that this is a hardware issue.

Think about this, 2 phones has exactly the same software, but camera produced a different result, so the different must be in the hardware itself.

I suspect, the sensor for each phone has a different sensitivity level, even produced by the same factory, that why, using same software could produced a different result.

Since many users reported their camera became defect after a few months/weeks, it may indicate that there is a change it the hardware caused/driven by the software. I really hope that this is not because a poor quality in hardware.
[One (M7) Q&A, Help & Troubleshooting] Marco.t...:
I experienced exactly the same I testet a brand new phone camera was fine and after taking some HDR pics the problem begun.

After a long mail conversation I got a call from a HTC Guy.

He told me that it's a software problem and they try to fix it with a OTA.

He told me it will be a separate Update and it will be not included in the 4.3 update.

He said also that the problem is related some kind to the HDR feature but he told me also that it's strange for them as welp that some have the prob and some not while using exactly the same software & hardware.

In my opinion we have to wait some more weeks all the comments it's 100% hardware or it's 100% software id speculation!

We have to wait for the announced hot fix then we can make our conclusion.
[One (M7) Q&A, Help & Troubleshooting] Tweety78:
Just what I thought, that it will be separate from the 4.3 OTA. also, what he says seems to correspond with what some people here have been saying that it started after using HDR. for all I know this might be how it happened for me.
[One (M7) Q&A, Help & Troubleshooting] vegetaleb:
The problem with HTC is that sometimes they take too much time before releasing a fix or any OS update that they promised,rumors said they will release the fix BEFORE 4.3 OTA (aka final base).

But how many times they promised updates and fixes and they released it 6 months later than expected?

Look at the One Max,the rumors said it will be out on September but here we are on 19th and we still are lucky if we get some ''spy'' pics :eek:

If you want to loose good occasions of memorable photos for another 2-3 months...

As for me I will wait for the 4.3 OTA as last hope before turning to plastic side of the force (S4,Z1 or G2).
[One (M7) Q&A, Help & Troubleshooting] ahmoda:
I think HTC MAX is being delayed because of the camera problem... I think they are trying to fix it first before releasing.
[One (M7) Q&A, Help & Troubleshooting] ctiantolentino:
never tried z1 and g2.. but don't go for the s4. i had one before my One. it lags out of the box. too much bloatware. touchwiz looks ugly. camera is the best feature for me and has a nice screen but that's basically it. my advice is wait for nexus 5. :)
[One (M7) Q&A, Help & Troubleshooting] vxtip:
Here's an update from my post back on page 153.

I returned my first HTC One yesterday and exchanged for a new one at Sprint. The guy on the phone allowed me to exchange for free since it was within 14 days. He didn't argue about it, however the guy in the store was fairly skeptical yet simultaneously not interested seeing the pictures. I showed him it go purple in store and mentioned this forum and the youtube, he did the exchange but it really struck me that he thought it was my fault or that my expectations were wrong and that if it was purple it was normal. :/

Anyway, got the new phone, the power button is much better and the Sim card is flush on this one vs the prior, and no dust under the screen, so it was worth swapping. As for the camera, I tested in store and it was normal, black. It was fine all yesterday but today I tested it some more and the purple is back, not quite as bad but definitely there and when I set it down the screen definitely goes purple after maybe 30 seconds instead of staying black like yesterday. It seems to take several seconds for it to switch from normal to the purple popping up. I only updated the profile and PRL so far, have not done the available software update yet. As an aside, the data connection has been awful, weak, data being dropped constantly.
[One (M7) Q&A, Help & Troubleshooting] vegetaleb:
Nexus 5 won't come before January and I don't want to miss Christmas and New Year memorable photos because of uninvited purple ghost :eek:
[One (M7) Q&A, Help & Troubleshooting] slashas69:
Sad nokia was overtaken by Microsoft, it had always good camera, Nokia+android=would be great deal...
[One (M7) Q&A, Help & Troubleshooting] Marco.t...:
Just Google for "Newkia" maybe there will be something similar in the future......
[One (M7) Q&A, Help & Troubleshooting] slashas69:
Well I am sceptical about this, like you would leave apple and create iphune ;) almost the same, but not the same ;)
[One (M7) Q&A, Help & Troubleshooting] harlenm:
Nexus 5 will be out within the next 4-6 weeks, 2 months tops.
[One (M7) Q&A, Help & Troubleshooting] UgXvibe:
Hope for us on the horizon soon? http://www.theunwired.net/?item=upd...said-to-fix-bugs-and-improving-stability&6569
[One (M7) Q&A, Help & Troubleshooting] grasshands:
Firmware upgrade to 3.17.401.2 corrected this issue for me

Hi

I, like many others, had the purple tint issue when totally covering the camera lens/taking low light photos. Just upgraded to firmware 3.17.401.2 in order to run RevHD21 and it corrected the low light purple tint. Covering the lens now results in a totally black image. Taking low light photos show no purple/red tint what so ever! Tried to install the latest elementalX kernel and the problem came right back...flash back to the stock RevHD21 ROM and nice dark photos...no purple.

Just thought I'd share this in case it had not been discovered.

Cheers

Jason
[One (M7) Q&A, Help & Troubleshooting] Ali812:
Could you tell us in detail the procedure you took during the firmware upgrade or provide us with a link? Or did you just simply install RevHD21 onto your phone? Thanks.
[One (M7) Q&A, Help & Troubleshooting] onisajo:
can you post links for those firmware / rom..?
[One (M7) Q&A, Help & Troubleshooting] vcdwelt:
Firmware Download and Tutorial (possible you need S-Off):

http://xdaforums.com/showthread.php?t=2365506

Rom Download:

http://xdaforums.com/showthread.php?t=2183023
[One (M7) Q&A, Help & Troubleshooting] UgXvibe:
For anyone who wants to hammer them.. https://www.facebook.com/photo.php?...3.252809.101063233083&type=1&relevant_count=1
[One (M7) Q&A, Help & Troubleshooting] vegetaleb:
Anyone can confirm?
[One (M7) Q&A, Help & Troubleshooting] ahmoda:
Breathtaking
[One (M7) Q&A, Help & Troubleshooting] slashas69:
Hammered ;)