yashsingh1/xdaforums huggingface dataset:
[One (M7) Q&A, Help & Troubleshooting] ericiidx:
Thanks for the tip on the green tint. I just got my phone back from HTC with a new Omnivision camera sensor, but it definitely overdoes it on the green, especially indoors and/or in darker areas. I'm stock right now, so I'm waiting on Sense 6 and its touted camera updates to see if it includes the newer calibration that fixes this.
[One (M7) Q&A, Help & Troubleshooting] Osama Zabin:
Unfortunately, no it will not, purple tint is a hardware problem, and can only be fixed by changing the sensor module from st to ov.

Send your device to service center, and pray they get it fixed from first time ?
[One (M7) Q&A, Help & Troubleshooting] matitorres07:
I can't, have no service in my country, and importations are closed so I had to buy it from particular seller, well I guess I can live with it...
[One (M7) Q&A, Help & Troubleshooting] cyrusct82:
Is there someone that can help me deciding if I must send my one to the service center or not http://xdaforums.com/showthread.php?p=52703110
[One (M7) Q&A, Help & Troubleshooting] sulaimanalmani:
My device has gotten very bad, even in good lighting conditions it show purple tint! Is there any software way to reduce it??
[One (M7) Q&A, Help & Troubleshooting] Galactus:
Apart from reducing colour saturation there isn't much you can do. I would just send it off personally. I did so and got it back in 4 working days in the UK
[One (M7) Q&A, Help & Troubleshooting] sulaimanalmani:
First of all , i am not in UK or USA so HTC support in my country sucks,they wont fix it even i pay em to! secondly the phone isnt even in warranty,
[One (M7) Q&A, Help & Troubleshooting] Galactus:
Then beyond repairing it yourself, your pretty much SOL
[One (M7) Q&A, Help & Troubleshooting] cyrusct82:
I have this device from 23.03.2014 but the S/N says that the manufacturing date is 11.11.2013.

If there is someone that can help me to decide if my camera is having (or it will develop it) the purple tint problem.

This is an image with an white wall shouted right now.

And this is a photo that I've take one night at my window

The situation is the same since I've bought the phone. Even if my phone is hot.

Some photos taken when I bought the phone http://xdaforums.com/showthread.php?p=51499635

If I cover the camera it's all black.
[One (M7) Q&A, Help & Troubleshooting] alangrig:
Hi, everyone.

Short story: purchased H1 with defective camera SH35 on purpose, due to early build models still incorporated HDR mics. After purschase sent it to official service center in Poland, requesting for Sharp replacement, but unfortunately they replaced with Omnivision. Greent tint with Ominvision was obvious issue. So, I started frequently resend phone to Poland, and only after 6 attempts, Poland masters resolved green tint issue by replacing camera sensor with Sharp one, in addition, what was the reason, i have got no clue, SC in Poland replaced motherboard and screen. Today i took some video, and I was really angry and no satisfied with audio quality at all. Guess what? HDR mics were replaced with motherboard as well by alternative ones..Quality now just simply sucks.

I have uploaded video samples here:

https://drive.google.com/folderview?id=0B0ShSS7ttaI8YW9reG1UdnN3TFU&usp=sharing

Difference is not acceptable.

Gonna send it back to Poland on Monday.
[One (M7) Q&A, Help & Troubleshooting] Muttsurini:
I have the st vd6869 sensor with green tint issue, white light is changed to green, is this normal? I thought that omnivision sensors only have this issue.
[One (M7) Q&A, Help & Troubleshooting] Jheysus:
how do you check the sensor info?
[One (M7) Q&A, Help & Troubleshooting] cyrusct82:
Use a root file explorer and go to

/sys/android camera/sensor

Open it as text.

I use Es file explorer.
[One (M7) Q&A, Help & Troubleshooting] Jheysus:
is there another way because Im not seeing camera? Should I enter the file location, how?
[One (M7) Q&A, Help & Troubleshooting] NxNW:
It's android_camera, maybe the space is messing you up.

By the way for you folks obsessing about the "green tint", as far as I have been able to tell, *all* HTC Ones, both ST sensors and OV sensors, exhibit this issue but I just don't see why this is considered to be such a big problem. It is most noticeable in low light situations, especially incandescent light, when taking a picture of a uniform light colored background. Most of us don't take a lot of those pictures except to test the camera.

Is it inaccurate? Yes. Will your real-life pictures show noticeable green tint? No.
[One (M7) Q&A, Help & Troubleshooting] alangrig:
Can't agree with you. Green tint is severe. I do very usually take video in fluorescent light as well pictures during the day in good lightning conditions. So green tint doesn't depend on low light circumstances.
[One (M7) Q&A, Help & Troubleshooting] NxNW:
Ok we'll "agree to disagree" then.

Setting aside the issue of fluorescent light white balance, do you have an example of a high ambient light scene, preferably outdoors, that shows noticeable green tint? Maybe we're not talking about the same thing.

My understanding is there are two tint issues commonly seen by HTC One users, 1) a one-time change in the behavior of an originally symptom-free camera resulting from the sensor overheating that makes everything pink ish or purple forever afterwards, especially noticeable in high-gain (low- or no- light) situations, and 2) poor edge-to-edge white-balance uniformity baked into the camera, resulting in slight pinkish bias in the center and slight greenish bias everywhere else, especially noticeable in high-gain (low- or no- light) situations.

Does that sound about right?

I honestly don't believe they're related. I don't have 1) but I do get 2) if I look for it (and never notice it otherwise).
[One (M7) Q&A, Help & Troubleshooting] alangrig:
Sharp is most accurate from all 3 camera sensor suppliers.
[One (M7) Q&A, Help & Troubleshooting] NxNW:
Um that image has been on the internet since March 2013. Maybe you created it. But it's not very recent, I am sure of that.

Besides, what I was asking for was an image that shows a real-world, brightly lit (ie, outdoors) scene where you can clearly say there is some kind of greenish tint around the perimeter.
[One (M7) Q&A, Help & Troubleshooting] alangrig:
This is my image from work in the kitchen. I've made in pdf for SC. I took it this year. Some kind of disinformation.
[One (M7) Q&A, Help & Troubleshooting] NxNW:
Ok. Google has a feature called "Image Search" and I just grabbed it from there. I guess the dates displayed with those results aren't very accurate.

Anyway I still think the sensor has a little bit of * non-uniformity *, ie there is a different amount of green tint in different parts of the image. For some reason it doesn't surprise me if some images are just very green in a *uniform* way. I always feel that can be fixed using white balance tools either on the phone itself or in photoshop. But you can't fix it with photoshop if only the *center* of the image is pink.
[One (M7) Q&A, Help & Troubleshooting] Takethis:
This is green tint

View attachment 2762547

HTC one vs Moto G
[One (M7) Q&A, Help & Troubleshooting] s.mark:
Dear all,

I'm in Cambodia, there is no HTC service center here that's why I can replace my Camera.

Can anyone share me, Which camera spec should I buy from ebay or any online shop? I want it badly.

One more thing, do Camera HTC One & HTC One Dual Sim the same? Mine is HTC 802w.

Thanks in advance.
[One (M7) Q&A, Help & Troubleshooting] jad_loutfi:
my htc one camera

I'm facing the same problem when i put my hand on my htc one m7 camera it show a kind of purple blue or sometimes red i asked a lot of pages about this problem and i finally knew the solution there is one way to solve this problem it's to take your phone to the shop where you baught it and he will replace your htc one m7 with a new one that have a good camera or he also could replace the camera their is no other solutions because it's a hardware problem
[One (M7) Q&A, Help & Troubleshooting] ieldra:
I have the purple camera tint issue but since I am rooted am afraid they will not fix it for me in Italy. Should I RUU before and lock bootloader before sending it ? I have S-OFF
[One (M7) Q&A, Help & Troubleshooting] alangrig:
If you had s-off, I would definitely return software to stock version.

Just simply downgrade hboot, lock bootloader by flashing Guru reset.zip file in custom recovery. Then flash stock zip in fastboot or flash RUU.exe in fastboot.

After successful installation and first boot, reboot phone to fastboot and write secure flag 3.

Make sure you flash RUU with android 4.3. As well ask them not to upgrade software. Mine with camera issue was repaired, but during process they replaced motherboard and phone cannot be s-offed at this moment on android 4.4.2 hboot 1.56. Firewater s-off says: "whelp".
[One (M7) Q&A, Help & Troubleshooting] MorgaNet:
I'm in italy too and I've sent my ONE still rooted and with unofficial ROM for red tint and headset connector issues.

HTC replaced my phone without problems.

(excuse me for my poor english)
[One (M7) Q&A, Help & Troubleshooting] tgeza:
Anyone who already got Sense 6 OTA and had green tint - was it fixed in the update?
[One (M7) Q&A, Help & Troubleshooting] gustav30:
No fix after Sense 6 update.
[One (M7) Q&A, Help & Troubleshooting] tgeza:
Is that a European release?
[One (M7) Q&A, Help & Troubleshooting] gustav30:
T-mobile USA.
[One (M7) Q&A, Help & Troubleshooting] Macca1980:
Does the new htc one m8 suffer from the camera tint?
[One (M7) Q&A, Help & Troubleshooting] gustav30:
No, it doesn't.
[One (M7) Q&A, Help & Troubleshooting] Neo Cortex:
My camera was only suffering slightly from the dreaded purple tint. It was so mild that I was happy to ignore the problem.

Last week I went out and bought a Lumix standalone camera. That same evening the HTC One camera started taking pictures that were almost completely purple! Weird. Anyway I've sent my phone off to HTC. Hopefully it will be back soon. I'm missing it.
[One (M7) Q&A, Help & Troubleshooting] bor3d2damax:
Has anyone tried applying cooling paste to the camera sensor? I am trying to experiment with the temperature of the sensor to see if it fixes my purple tint since im out of warranty and HTC wants 200 bucks to fix something they should have fixed a while ago. I saw a video where this guy put his finger on the sensor and the purple tint immediately went away so my thinking is that its a heating issue for some. Any thoughts?
[One (M7) Q&A, Help & Troubleshooting] ahmedhzaki:
Let us know what you find
[One (M7) Q&A, Help & Troubleshooting] chiapetti:
I emailed then but they didnt answer me. Wich adress did you emaled?
[One (M7) Q&A, Help & Troubleshooting] tgeza:
Update on green tint in 4.4.3 GPE: still there. Camera dynamic range handling seemed to have improved though and awb replacing still works
[One (M7) Q&A, Help & Troubleshooting] S'Class:
Am I going to need to unroot and lock the phone before sending it for repair? Also, what about the "tampered" text in fastboot?
[One (M7) Q&A, Help & Troubleshooting] gustav30:
After you restore stock recovery I believe tampered goes away.

I sent mine in locked/stock recovery/stock Rom but s-off.

No problems with HTC but that was back in January.
[One (M7) Q&A, Help & Troubleshooting] bor3d2damax:
Wow you are lucky. I sent mine s off and they denied me. I just needed the damn camera fixed.

BTW the heatsink gel did nothing for me. Looks like for some its a heat issue and for others its just a fudged up sensor. Anyone know of a fix outside of warranty? Like maybe where I could buy a sensor?
[One (M7) Q&A, Help & Troubleshooting] gustav30:
Seems like they are getting more picky lately denying people. Are you in USA dealing direct with HTC?
[One (M7) Q&A, Help & Troubleshooting] bor3d2damax:
Yes i am, they tough out here. I may buy a sensor from Ebay to see if that works
[One (M7) Q&A, Help & Troubleshooting] rogermathew:
Green Tint Issue

Hi guys,

I need some help. My camera suffers from the green tint issue. My HTC one is S Off, Rooted and on Sese 6.0. I followed above directions but I am unable to delete/move/rename this awb_cal file. I have changed the permissions on the file, folder and the sys folder to give full read write and execute permisions but it just not letting me delete or replace this file. Please give nay other suggestion cause I am totally frustrated. Thanks in advance....

---------- Post added at 02:18 PM ---------- Previous post was at 01:44 PM ----------

Hi,

I followed your process above but I am getting "operations not permitted". I am on sense 6.0, S=Off, Rooted. I am using ES Explorer under root Explorer Enabled, permission on the file, folder and sys folder are read write and exe for Root. Also, super user logs tells me all permission are granted to Es Explorer. Any idea why I am unable to rename, replace or delete this file? Any help will be greatly appreciated.....
[One (M7) Q&A, Help & Troubleshooting] Fain11:
Try another root explorer.

Maybe this one https://play.google.com/store/apps/details?id=com.jrummy.root.browserfree
[One (M7) Q&A, Help & Troubleshooting] MaRcIuPT:
I can't do it too. Tried with that browser, root explorer and es explorer.

update: installed busybox then rebooted. Tried first with es explorer and it worked. not sure if coincidence or not.

now we need to find how to make the phone not replace this file everytime it reboots. to replace it means it's stored somewhere else too. IDK
[One (M7) Q&A, Help & Troubleshooting] alangrig:
Install busybox
[One (M7) Q&A, Help & Troubleshooting] rogermathew:
Installed BusyBox - No Dice. :crying:
[One (M7) Q&A, Help & Troubleshooting] gustav30:
I had same problem.

I installed latest sense 6 Elemental kernel. Then I was able to replace the file but only with es explorer. Make sure the /sys folder has write access.
[One (M7) Q&A, Help & Troubleshooting] Hassan Aftab:
just wanna ask a noobish question,

i own a htc one with a severe purple tint issue, means placing on my bed gives a purple background instead of black, been searching for solutions, reading different pages, saw videos,

thing is if its a hardware issue why does the camera takes awesome photos in daylight and as i come back in my room from outside the camera gets all purple, i really liked htc but they seemed to disappoint me as they claimed it the "new technology called ultrapixel" they just had to take my hard earned sweat money for which i work day and night to give me ****.

well i just don't wanna go deep telling about how hurt i am my purpose is to just ask my noobish question. and will be searching internet untill i find a solution else will destroy this htc one with an hammer myself.

and i saw that video in which that guy placed his finger as a heatsink on the flex cable of the camera and tint went away, i also read that some guy applied thermal gel on that or something but it didnt went away i guess different people different minds can screw up with your brains. :p
[One (M7) Q&A, Help & Troubleshooting] clsA:
it's a hardware problem send it in for repair
[One (M7) Q&A, Help & Troubleshooting] c5satellite2:
The sensor is overheating. The new sensor is from a different manufacturer and does not exhibit this issue. They also improved the thermal shielding around the camera. 90+% of the time you will only see the problem in low light and warm temps. HTC is aware of the issue and have been very good about fixing or replacing the affected units. There is no other real fix other than getting it repaired or replaced. The new sensor is from Omnivision and looks to be the same as the M8 primary camera. I have had 2 units replaced and both are flawless now.
[One (M7) Q&A, Help & Troubleshooting] rogermathew:
I am trying to stay with stock rom. I am running the latest stock sense 6.
[One (M7) Q&A, Help & Troubleshooting] rogermathew:
Finally, I was able to replace the file. After that I forced stop the camera app and celar the data and cache. However, I still see slight green tint. Any ideas why? I checked the properties on the file and I am definitely using the M8 file.
[One (M7) Q&A, Help & Troubleshooting] Hassan Aftab:
brother i thank you from my heart but i am from pakistan and htc is not officially here. what should i do, and they wont be changing it for free if i shipped them.
[One (M7) Q&A, Help & Troubleshooting] qasz:
Hey guys, my phone has the pink/purple issue too and it's annoying, as well as the focus being a bit screwy. I've always considered the camera to be the biggest let down on this device (everything else is great, but I thought it would be a bit louder considering the emphasis put onto its sound quality. Maybe I've just got dodgy speakers too?) so reading my device is faulty is a bit bittersweet.

I'll be travelling a bit this summer and I don't have a proper camera so I'm hoping I can get a replacement. BUT, my phone is pretty battered (cracked glass + small crack in case, the top right corner actually popped out the back of the case earlier today, not happened before but not good. Hoping to replace it soon) and I've installed a custom ROM. Am I still eligible for a replacement/repair as this is an issue with faulty hardware direct from the factory, or have I screwed myself? I'm in the UK and I've heard that consumer electronics have a mandatory 1-2 year warranty? I don't know if this is true or covers phones. I bought the phone on July 1st so may need to be quick if this would cover it.

What I find most strange about this issue that if I keep spamming capture, the preview occasionally flashes untinted. I took about a hundred photos and only one came out looking right.

Thanks.
[One (M7) Q&A, Help & Troubleshooting] c5satellite2:
Call them and create a case with them.

If they will not help you, tweet or facebook Jason Mackenzie from HTC and let him know what is going on, and he will probably help escalate the issue. He has helped others.
[One (M7) Q&A, Help & Troubleshooting] Skanob:
could be helpful to anyone, or willing to try.

I will not quote my post but I will redirect you to it on the other thread. have a look:

http://xdaforums.com/showpost.php?p=53385658&postcount=1202
[One (M7) Q&A, Help & Troubleshooting] alangrig:
Same story with M8: http://xdaforums.com/showthread.php?t=2783070
[One (M7) Q&A, Help & Troubleshooting] c5satellite2:
Not exactly same story. 1 faulty omnivision m8 unit vs every m7 manufactured from March to August last year with the st sensor. Personally have 2 m7 and 1 m8 with the ov sensor, no issues here. Have several friends and family with m7 ov sensor, no issues there either. Unless this spirals out of control, it is just an isolated case.
[One (M7) Q&A, Help & Troubleshooting] sulaimanalmani:
I am from Pakistan too. ye pakistan mai fix nhi hony wala....aur agr khul gya to iski resale value jo keh already kam h, aur kam ho jae gi...
[One (M7) Q&A, Help & Troubleshooting] slntdth93:
Would that mean the sensor in the M7 doesn't have OIS anymore?
[One (M7) Q&A, Help & Troubleshooting] c5satellite2:
Great question, not 100% but from the limited information available it looks like it still has ois. Different sensor, new shielding, and same lens/ois.

It was removed in the m8 because of the duo camera. Was probably a lot easier to handle on the software end instead of having 2 synchronized ois modules.
[One (M7) Q&A, Help & Troubleshooting] :
Who is McKenzie in HTC ? How can we find him ?

I'm in Pakistan too. Just received my phone for the 3rd time with replaced sensor. But they replace it with cinesensor here. Not Omni. I told them time and again.

The camera has no tint right now, although it's cinesensor but I have a feeling that it might come again after some time

---------- Post added at 03:35 PM ---------- Previous post was at 03:32 PM ----------

Where do you live in Pakistan ?

Go to brightex. They are replacing it.
[One (M7) Q&A, Help & Troubleshooting] :
Cinesensor 2013-06-01

Cinesensor after third replacement with manufacturing date as 0000-00-00
[One (M7) Q&A, Help & Troubleshooting] Osama Zabin:
How do you know the manufacturing date please?
[One (M7) Q&A, Help & Troubleshooting] :
through any file explorer. I use ES file explorer. go to device > sys > android_camera > sensor. Open the sensor file with note editor and you will see the details of your sensor.
[One (M7) Q&A, Help & Troubleshooting] Osama Zabin:
It only shows the module type but no dates or other details.

ov ov4688 4M
[One (M7) Q&A, Help & Troubleshooting] cyrusct82:
For ST shows the date.
[One (M7) Q&A, Help & Troubleshooting] :
Osama you have Omnivision sensor. it doesn't have any tint issue i guess.
[One (M7) Q&A, Help & Troubleshooting] Osama Zabin:
Thanks, it's correct, date is written for ST module but not for OV, I've just checked one of my old posts:

http://xdaforums.com/showpost.php?p=51852609&postcount=988

Yes i know, OV module has no purple tint, only light green tint, but it's Ok, much better that purple :cyclops:

this is the second replacement for my phone because of purple tint, finally i got the OV module. no purple tint even under high temperatures.

I found how to get the exact manufacturing date using serial number, please check below thread:

http://xdaforums.com/showthread.php?t=2209277
[One (M7) Q&A, Help & Troubleshooting] :
you can get rid of that light green too. It only requires right calibration files.

Hope my cinesensor doesn't show up purple tint. I'm not sending it in for the 4th time :(
[One (M7) Q&A, Help & Troubleshooting] evilmastr:
That's what I figured. I also got the "do a factory reset"-response from my provider. Sadly that doesn't work.

The best thing we can do is keep bugging them by sending back our phones I guess. Sooner or later it'll be taken seriously I hope!

T9'd from the darkest M7.
[One (M7) Q&A, Help & Troubleshooting] solefero69:
I've contacted HTC too and after some tests (with Rescue remote app too) they told me that it's an hardware problem. Now I have to wait until Monday to send it to the repair center.
[One (M7) Q&A, Help & Troubleshooting] evilmastr:
Contacted HTC Sweden just now. Lets wait and see what they say about it.

T9'd from the darkest M7.
[One (M7) Q&A, Help & Troubleshooting] reycharlesconrad:
But this is for htc one x? Will it be compatible with the one? Anyone tried this already?
[One (M7) Q&A, Help & Troubleshooting] vizzy:
I'm not telling you to flash it. I'm placing it there as a 'this may help', hopefully we have a dev in this topic.
[One (M7) Q&A, Help & Troubleshooting] azoz123456:
For me:

When I set (ISO=100) at dark the Imaging becomes better by 70%

That's enough for while to find HTC solution.

I think the problem in software :)
[One (M7) Q&A, Help & Troubleshooting] harlenm:
It can't be software. My current phone works perfectly right now, but last night it was full of pink. Difference is now the phone is cool to the touch, while it was extremely hot last night from use.

Issue has to be heat related and/or faulty camera sensors. In the end it is probably a poor design that wasn't tested properly.