yashsingh1/xdaforums huggingface dataset:
[Galaxy Note II Q&A, Help & Troubleshooting] thehackersz:
i had 4 android devices, note 2 stock unrooted, note 10.1 stock unrooted, nexus 7 stock rooted and nexus 4 stock unrooted.

all this 4 devices had a problem with Play Store error while retrieving information from server [rpc:s-5:aec-0]. i can't update anything and even my paid apps doesn't show as paid on my desktop and on my phone.

Anyone facing the same problem here? i tried to reset my note 2, note 10.1 and my nexus 7. non working, even tried to remove the google account and clear the play store cache and data. non worked.
[Galaxy Note II Q&A, Help & Troubleshooting] Simone:
I have no such problems.

What version of Play Store do you have?
[Galaxy Note II Q&A, Help & Troubleshooting] thehackersz:
latest one i guess... 4.1.10
[Galaxy Note II Q&A, Help & Troubleshooting] Simone:
Might be a connection problem?
[Galaxy Note II Q&A, Help & Troubleshooting] thehackersz:
nope, it happened on mobile data and on the wifi.
[Galaxy Note II Q&A, Help & Troubleshooting] thehackersz:
googleplay-support@google.com

11:18 AM (33 minutes ago)

to me

Hi Mohd,

Thanks for contacting us and for providing details about the issue you’re having on Google Play Based on the information you sent along, it appears you’re experiencing issue #7582577 from our known issues page, which is characterized by:

- Error RPC:S-5:AEC-0 when trying to download or update free or paid apps

- Error RPC:S-5:AEC-0 when trying to access “My Apps” in the Play Store on your device

Due to high volume of inquiries surrounding this issue, we won’t be able to keep you updated on the issue via this thread; however, you can find updates on this issue by checking our known issues page:

http://support.google.com/googleplay/bin/static.py?&page=known_issues.cs&ki_topic=1319135

If the issue you’re experiencing is not as described above, please let me know so I can continue to look into your case. If you feel your case is unique and is not this known issue, any further information you can provide (device logs, screenshots, etc.) that will help us pinpoint the problem would be very helpful - you can attach them to your reply, and I’ll take a look.

Regards,

Brian

The Google Play Team
[Galaxy Note II Q&A, Help & Troubleshooting] datanetresource:
(sorry for the cross-post...but this issue needs more attention)

Unfortunately i think all of us who are affected by this apparent account "corruption" on Google's servers are out of luck until this gets more mainstream exposure. I spoke with 2 Google support techs which was a complete waste of my time. The techs seem to be aware of the problem yet continue reading from scripts like robots. I've yet to read of a single account of someone getting this issue resolved where the account is corrupt on Google's servers. As with everyone else who is suffering from this issue, I'm frustrated and I see no evidence of any progress being made to resolve this issue any time soon.

Since this account is tied to 3 android devices i own...all devices suffer from the same issue.

VERY FRUSTRATING!!
[Galaxy Note II Q&A, Help & Troubleshooting] naeem86:
I had this prob when changing roms sometimes. All I did was clearing google framework service cache and also clearing playstore cache. Then reboot. Hope it works for u.
[Galaxy Note II Q&A, Help & Troubleshooting] Crescendo Xenomorph:
Got this problem around a week ago and still no luck...

Talked to Google rep but they seems unaware of this issue and gave me the workaround posted here (non working).

The best I can do to make them update again is this (follow carefully): add the second account, remove the first account,download anything with second account, re-add first account, remove second account, and download the update.

Note that the My Apps list will be empty, I use Changelog Droid ATM, but now app can update EXCEPT the PAID ONE, even though you already purchased it, it'll show BM-PPH-01 error.
[Galaxy Note II Q&A, Help & Troubleshooting] leon0602:
SOLVED!!!

I have this alert instead of my apps "error while retrieving information from server. [RPC:S-5:AEC-0]"

I have tried everything, then I've written to googleplay-support, after one hour everything works perfect on my account :D:D:D
[Galaxy Note II Q&A, Help & Troubleshooting] hoghead1987:
Mine started working this morning on my phone & tablet. I had tried all the fixes to no avail. Just started working on it's own
[Galaxy Note II Q&A, Help & Troubleshooting] thehackersz:
After the email dropped from google play support, i think my account back to normal. now i'm able to see my paid apps and able to update everything (paid and free). Seem likely problem with the new version of Play Store.

For those who still got this problem, you might need to send an email to play support. Hopefully they can reset your info at the end ie Remote Pc.

Good Luck Guys.
[Galaxy Note II Q&A, Help & Troubleshooting] sillywilly:
Had the same problem.

This did the trick for me :

Go to settings/app.manager/all

Delete data + cache :

Google Play Store

Google Play-services

Google Services Framework

Hangouts

Market-feedbackagent (important)

Then delete google-account

Restart the phone and then re-add google-account.

This worked for me.
[Galaxy Note II Q&A, Help & Troubleshooting] messinti:
this really worked great job !
[Galaxy Note II Q&A, Help & Troubleshooting] shranksy:
Amazing!! Worked a charm! Cheers :D
[Galaxy Note II Q&A, Help & Troubleshooting] pratikvasa:
superb..worked for me too..:)
[Galaxy Note II Q&A, Help & Troubleshooting] mathias06:
Worked for me either. Thanks!

---------- Post added at 07:22 PM ---------- Previous post was at 06:57 PM ----------

After all didn't work, now appears the "-24" error, any solution?

Thanks.
[Galaxy Note II Q&A, Help & Troubleshooting] WildBit:
Cheers

After the upgrade to 4.3 I had this issue and this fixed the problem. :D
[Galaxy Note II Q&A, Help & Troubleshooting] adit_htc:
works great

And for me also.. It really a great problem solve and super easy :victory:
[Galaxy Note II Q&A, Help & Troubleshooting] vanButton:
Easier fix

Simply signing out of your Google account and signing back in fixes it, had the same issue appear this morning and fixed it in < 1 minute
[Galaxy Note II Q&A, Help & Troubleshooting] BLACKMANTIS:
Worked Like A Charm!

It worked for me too!

Thanx People!!!!
[One (M7) Q&A, Help & Troubleshooting] watermelun:
I had been trying a bunch of things to get LTE to work on my tmobile prepaid plan with my unlocked one. It looks like it has finally started but I am not sure of the band.

Is there a way to check the band? Is the one capable of getting LTE on tmobile on a band other than 1700? Some screenshots below.
[One (M7) Q&A, Help & Troubleshooting] stevedebi:
Yes, the unlocked edition should get LTE from TMO when it is available in your area. The signal you posted is refarmed 1900 bands, which is limited to 21 download.

LTE will have "4G" on the top line with a small "LTE" underneath.

EDIT: I just realized the speeds you are showing. That is almost certainly LTE. I guess the non TMO phones don't have the icon I described.
[One (M7) Q&A, Help & Troubleshooting] watermelun:
Question

Thanks. How do you find out if it is the 1900 band? I was really surprised to see Network Type: LTE on the first screenshot. If I am on to something here, I would really reconsider rebooting the phone and backing it up as is. :confused:
[One (M7) Q&A, Help & Troubleshooting] stevedebi:
On TMO, by the speed connection. As I noted earlier, TMO 1900 maxes out at 2100.

You are not "on to" anything here; the unlocked phone is completely capable of TMO LTE from the factory. It is the AWS bands that are being sought by many folks here at XDA.

I saw your Icon on the original post and misread that as reframed rather than LTE. Until I double checked your screen grab!
[One (M7) Q&A, Help & Troubleshooting] SmiLey497:
T-Mobile's LTE runs on AWS 1700/2100 or Band 4 which the developer one supports. What everyone wants is the AWS HSPA+ band to work on the developer/AT&T One.
[One (M7) Q&A, Help & Troubleshooting] Shane_pcs:
The t-mobile version does show 4G with the small LTE underneath.
[Galaxy S 4 Accessories] mach1man:
I just got the otterbox defender case and I really like it but I dont like the built in screen protector. I have a zagg invisible shield on it and it makes the screen look funky with both. So my question is... has anyone removed the built in screen or should I remove the zagg. Im not worried about dust getting in, I'm more worried about drop protection.
[Galaxy S 4 Accessories] mrbracht:
You can take out the defender protector.. I did it with my s3.. It actually pops out fairly easy
[Galaxy S 4 Accessories] wavrunrx:
+1 on popping out the built in protector.

trust me, once dust starts making its way under the screen, you'll wonder why you didn't earlier.
[Galaxy S 4 Accessories] mrlaigle:
Have done this with every otterbox I've owned. Use a regular or glass protector instead and get the best of both protection and clarity.
[Sony Ericsson Xperia Mini, Mini Pro, Xperia Pro, A] sykes133:
if you want play with 0 lag you must be used GB :laugh:
[Sony Ericsson Xperia Mini, Mini Pro, Xperia Pro, A] arvarobert:
Play it on GB;)
[Sony Ericsson Xperia Mini, Mini Pro, Xperia Pro, A] Rhyskymud:
Thanks..man
[Sony Ericsson Xperia Mini, Mini Pro, Xperia Pro, A] hjhita979:
I manage to play on ICS with no lag. Stock Rom and Stock Kernel
[Sony Ericsson Xperia Mini, Mini Pro, Xperia Pro, A] hansfrancis:
gb!
[Sony Ericsson Xperia Mini, Mini Pro, Xperia Pro, A] Ainster:
If unlocked boot loader cm10 :good:
[Sony Ericsson Xperia Mini, Mini Pro, Xperia Pro, A] Rhyskymud:
Still Having lag..:(
[Sony Ericsson Xperia Mini, Mini Pro, Xperia Pro, A] goateegauti:
Use rtmixmanager script......I am playing that game at 35fps on my pico (at 600mhz).
[Sony Ericsson Xperia Mini, Mini Pro, Xperia Pro, A] r.ifat381:
My mc3 is smooth like butter on stock gb.

So I recommended you to play it on gb.
[Sony Ericsson Xperia Mini, Mini Pro, Xperia Pro, A] Rhyskymud:
I will try..:)
[Sony Ericsson Xperia Mini, Mini Pro, Xperia Pro, A] Rhyskymud:
PM Me The Link Please..:)
[Android Apps and Games] saqibvohra93:
Hi! lots of people are facing difficulties in promoting their apps and getting reviews about your new app is very important for good listing in Google Play.

So i thnk we should help each other by installing, testing, reviewing, rating each others post.

If any one of you have your app at Google Play reply to this thread with your link and i will install it and review it.

I would be grateful to you if you could install and rate my app on google Play too :)

Link to my app:

Thank you :)
[Android Apps and Games] mark manning:
No, just no

Thread Closed
[AT&T Samsung Galaxy S 4 Q&A, Help & Troubleshootin] sameer1807:
Hey guys, I just noticed that Google services has been using up a good deal of battery for the past few days... My autosync is off, gps off but still has it using up a fifth of my battery.. Anyone else have similar problems?
[AT&T Samsung Galaxy S 4 Q&A, Help & Troubleshootin] WarbyParker:
Same here. I wonder if it's the new Gmail.
[AT&T Samsung Galaxy S 4 Q&A, Help & Troubleshootin] tyshemi:
Yep same here
[AT&T Samsung Galaxy S 4 Q&A, Help & Troubleshootin] sameer1807:
They better fix it.. I'm losing battery lol.. Dropped 15% in 2 hours standby
[AT&T Samsung Galaxy S 4 Q&A, Help & Troubleshootin] cotasa:
I have noticed that even in flight mode and screen off, there is a significant amount of battery drain (i saw 20% less in 6 hrs). With previews phone.. would be 2 to 5 %. I think that the key would be to underclock it in iddle mode
[AT&T Samsung Galaxy S 4 Q&A, Help & Troubleshootin] Planktron:
Do you have Google Now and maps location reporting enabled? Those two are major battery hogs.
[AT&T Samsung Galaxy S 4 Q&A, Help & Troubleshootin] Eequetsuorcha:
This worked for me and a friend. Go to Application manager then Google Play services and click uninstall updates. After uninstalling launch Hangouts. It will tell you that you need to update at which point do so. Hope that helps you out like it did me.
[AT&T Samsung Galaxy S 4 Q&A, Help & Troubleshootin] scott14719:
I am willing to bet these drains all occur after Google app updates? It seems that most Google apps want to eat battery the first cycle after they were updated. What I have noticed though, is that even though the "battery" stats report Google services as using a lot of percentage, the actually time the phone takes before it needs charged is about the same as when battery stats doesn't report Google services as eating battery.

So, see if "Google services" or Maps or any other Google app doesn't settle down after a cycle and also check to see if it really is shortening the time your phone needs between charges. I suspect it might just be temporary or maybe reported to the phone wrong.

Except for Google Music, freeze it, it will eat your data.
[AT&T Samsung Galaxy S 4 Q&A, Help & Troubleshootin] sameer1807:
i uninstalled the play services update, and i disabled location services..seems to be fine now. ill turn it back on after a while to see if problem is caused by updates.
[AT&T Samsung Galaxy S 4 Q&A, Help & Troubleshootin] colts187:
I've had this standby battery issue with three s4s now. Really annoying. My nexus four with a smaller battery lasts way longer
[AT&T, Rogers, Bell, Telus Samsung Galaxy S III] JamesRF:
I'm not sure what happened, but for about a month I haven't been able to buy apps from the PLAY store. I tried to wipe plays cache, and also google frameworks and it seems to have broken downloading from PLAY completely. I'm not sure where to go from here, and I would like to avoid wiping my phone and starting over again. HELP?!
[AT&T, Rogers, Bell, Telus Samsung Galaxy S III] KorGuy123:
What rom are you using?

Define can't download... Incompatible? Error?
[AT&T, Rogers, Bell, Telus Samsung Galaxy S III] JamesRF:
I'm using MROM...the error is...

"Error retrieving information from server(RPC:S:AEC-0)
[MDA II, XDA II, 2060 General] chuckieland:
XDAII default setup

there a folder call storage card

and it's taking 14mb of space

how do i deleted that, and free 14mb?

i have sd 1gb card, which is in another name. so i don't need to storage card folder.

the storage card folder is always there, ever since i got this xdaII without a sd card.
[MDA II, XDA II, 2060 General] icarusbop:
The folder called 'Storage card' is actually your non- volatile RAM - originally intended to store a backup your contacts and such in case of a hard reset.

Which is what the 'flahman' programs are in your startup folder - they run the backup system for your contacts and calender and such.

It is actually RAM space on board the processor chip (Or so I Believe) so you are not losing any RAM from elsewhere.

It cannot be moved, but if it really bothers you, you can remove an entry in the Registry to make it disappear.
[One (M7) Q&A, Help & Troubleshooting] rikki_sun:
i wonder how many of you out there have got the 4.2 OTA.

i am from New Zealand and i am still waiting for it..prominsed to be released by mid June?:angel:

if you did, where do you live?
[One (M7) Q&A, Help & Troubleshooting] ainen:
I do not believe anyone has received it via OTA yet.
[One (M7) Q&A, Help & Troubleshooting] ArmedandDangerous:
No one outside of the Developer Editions have gotten 4.2 You can bet a hundred new threads will be created with the same topic when a regular edition gets updated to 4.2
[Galaxy S 4 Q&A, Help & Troubleshooting] Jself70:
Does anyone know how to tether with the verizon galaxy s4
[AT&T HTC One (M7)] kane316:
I'm having issues when playing back music on my HTC one using the stock music player. The playback works fine for a couple of tracks but then the music just keeps skipping on to the next track. The skipping is infinite and won't stop. Even after I kill the app and try to restart the music, the skipping continues. I'm forced to reboot the device and kill all apps running on the phone to stop the skipping, however, even after the reboot when I restart the music player, after a few songs the problem continues. In my search for a fix of the issue I've noticed this to be an issue on the HTC one x. I've tried the disable auto play app as well as trying to use the phone in airplane mode but neither of those fixes have helped. This issue occurs when I'm using the stock headphones and the stock music player. This phone has been otherwise great but I do use my phone as a music player with headphones so I'm hoping someone here can help me out or if not I'm wondering if I should try and have it replaced under warranty since the phone is less than a month old. Thanks in advance for the assistance with this issue.
[AT&T HTC One (M7)] mjwitt2:
I'm having the same issue. Anyone? I've also experienced issues with audio studdering badly when streaming. Bandwidth isn't the issue, I know that much... It's especially bad with Pandora
[AT&T HTC One (M7)] Packer2058:
i use isyncr to transfer and sync music between the HTC One and iTunes ... this happened to me once when the app didnt upload my songs correctly and messed up the playlist files. ... erase all songs and start over again .. see if that helps ... it seemed to help me ..
[AT&T HTC One (M7)] cobbcobbdavid:
Are you using Google music or HTC own stock APP?
[AT&T HTC One (M7)] BlackHoleSlam:
Did you guys do a titanium backup restore?
[Galaxy S III Mini Q&A, Help & Troubleshooting] bbclo531:
When i open my lcd test and click the camera button it hangs for like 5 sec the crashes but when i open the camera app from the app drawer it totally responds no problems

By the way i am using DMODv5
[Verizon Samsung Galaxy S III] theabnormalone:
I have tried multiple 4.2.2 ROMs and they all have caused me to start roaming. I have tried all the fixes listed and none seem to work. I can run TW based ROMs with no problem.

I have tried PA, CM 10.1, Carbon and CHAos and all have given me the same results. At initial boot they are in 4G and on the VZW network and then within 5 minutes I have started roaming.

Can anyone out there help?
[AT&T Samsung Galaxy S II SGH-I777] sciguy125:
Ok, so I have a serious problem... My phone is locked and when I touch the text bar to enter the password, no keyboard comes up. Important information:

- I just upgraded to jelly bean (the official one that came out today)

- as far as I can tell, everything is working fine, i just can't unlock it

- when I touch the text bar, it makes a noise, but no keyboard comes up

- was working fine immediately after the upgrade

- I got done fixing some settings and locked the screen

- this may have something to do with changing the default keyboard to Google Keyboard (it was acting a little funny immidiately after, like it was crashing)

- I have Android Lost installed, the unlock function isn't working, but others do work

- phone is encrypted

Unless someone has some ideas for me within the next couple hours, I'm going to wipe the phone. Obviously, I would prefer to not do that.

==========================

EDIT:

I've managed to use Android Lost to make some backups of some stuff, but I'm still trying to figure out how to unlock the screen. I've found that I'm able to install apps remotely from google play if that gives gives anyone some ideas.

=============================

EDIT2:

I had another idea. If this is a problem with the keyboard, is there a way for me to change it remotely? Can I install another one via the store?
[AT&T Samsung Galaxy S II SGH-I777] sciguy125:
Alright... I gave up on trying to get passed the lock screen and tried doing a factory reset. I was afraid of the super brick issue, so instead of doing a wipe in recovery mode, I used Kies to reflash it. However, that did nothing. The phone started back up and acted like nothing happened. It asked me for the same password, then got to the lock screen and had the same keyboard issue.

I've tried various roms, but nothing seems to wipe the encrypted information properly. At some point, I got it to forget the password, but it still thinks that one exists. I even rooted it and tried shostock3, but when it boots, it asks for a password. The old password doesn't work, so I can't get passed it. I tried entering the "wrong" password many times and it said it would wipe the phone, but it just restarted to the SAMSUNG boot screen and just sat there. I pulled the battery after half an hour...

I should note that stock gingerbread seems to work fine...

Does anyone have any ideas on how to wipe the encrypted data?
[AT&T Samsung Galaxy S II SGH-I777] tobiascuypers:
If you can push apps to it, try pushing an app like no lock or something.
[AT&T Samsung Galaxy S II SGH-I777] creepyncrawly:
Short answer: No.

It is probable that encryption information is stored in the efs (encrypted file system) folder. That's where the imei and other critical stuff is stored. I don't believe anyone who posts here in the I777 forum really has a grasp on how phone encryption works though. I've only seen one other person post here who had an issue with an encrypted phone, and he was unable to solve his problem as far as I know.

If you have a proper backup of the efs partition from before the phone was encrypted, it is possible that you could solve the problem by restoring that partition. But I'm not even sure you could write to that section of the phone memory with adb with the phone in it's current state. Edit: if you can boot into stock gingerbread normally, then you can restore an efs backup, if you have one.

I'm guessing you could send it to Samsung and they could fix it for you probably.
[AT&T Samsung Galaxy S II SGH-I777] sciguy125:
I finally got it working. I'm not sure what combination of things did it, but I had to restore it to stock jelly bean (via kies) to get it to wipe the encryption. I guess the stock rom knows how to properly wipe it when you keep entering the wrong password. After I got it all cleaned up, I put shostock3 back on. When the battery charges back up, I'm going to try encrypting it again (in shostock).

However, now I found another issue (may or may not be a real problem). I wanted to check if the phone was still unlocked, so I dialed *#SIMLOCK# and it says "Connection problem or invalid MMI code."