yashsingh1/xdaforums huggingface dataset:
[Xperia Z General] hardeylim:
I bought my XZ (purple) in singapore Jan 5 immediately the SDcard flap came off, I took it to sony then they replaced it with a black one within 3 days (I requested a black one).

I started reading within this forum and found out 2 days ago that my back panel was also lifting.

Should I worry?

Is my phone no longer water resistant with the back panel lifting?
[Xperia Z General] vibecatalin:
What build number is the new one?

RO : Si mie mi-au dat unul nou prima data, a doua oara nu :).
[Xperia Z General] nemer12:
13w43....what did they say second time? and do u have pb with the new one?
[Xperia Z General] MAkS1:
13W07, still no problem at all!
[Xperia Z General] Vepo:
You shouldn't count on it anymore
[Xperia Z General] constantinos.cha:
happened to me as well. I have sent the phone to sony and they replied that they will replace the back cover.

(Bootloader Unlocked) :good:
[Xperia Z General] vibecatalin:
The second time they said that the phone has nothing. Didn't do s**t. So I've made the operation myself. It is been 1 month and a half and the back cover is where it should be, everything is working fine (NFC also) and saturday I've put my phone to rest with some vodka in a recipient with some ice and water :)). So it is more then fine :)
[Xperia Z General] nemer12:
Glad to hear this (ciudat :)), nu mai acceptam romana ca limba), what " operation " did you do?

You use any case, bumper?
[Xperia Z General] vibecatalin:
Since is an international forum we will use english.

Removed the back plate, lowered the nfc springs, reglued the back, put it back, pressed it for 24 hours with some huge paper clips.

I hate bumpers and cases, I only use protective films on the front and back.

I've posted the operation a few pages behind.
[Xperia Z General] alexpraga:
It seems that it's not such a bad idea after all...

Sent from my Xperia Z
[Xperia Z General] JasonX199:
It's easy yes, but it's only a temporary fix. It will eventually get back off like it did before. The only way to fix this issue is bringing an update to the phone which will not overheat it like this. I sometimes even feel it burning in my pocket while driving on my motorcycle.
[Xperia Z General] dantistruct:
Hmm I have the latest update (.235) I turned on Final Fantasy 3 one of the most processor intensive games on my phone and plugged in the battery and left it there on my bed to act as an insulator to heat it up for about 15-20 minutes I felt it, got really hot I began holding down the lifted section after that then closed the game 5 minutes after the holding and unplugged my phone to begin the cooling process I then held it there for like 10 minutes after the heat faded, I went to my freezer and held it in there (not touching anything just extra cooling from the air in the freezer) for like 4 minutes to make sure the adhesive was dried, it's not looking like normal thanks :D I'll see how long this lasts :)
[Xperia Z General] vibecatalin:
I think there is a rubber seal or something, not just glue. I think there is no need to worry.
[Xperia Z General] JasonX199:
Fixed mine like it was before. I also tested it under water, even when its a bit lifted off it's still resistent under water. I'd don't try it anyway because the lifted area aint the same on each phone.
[Xperia Z General] alexpraga:
Do you have an extra film on back? The cut around the camera lens is different from mines.

Sent from my Xperia Z
[Xperia Z General] JasonX199:
Yes, to avoid fingerprints on the phone. Bought it from a local t-mobile shop here im holland
[Xperia Z General] vibecatalin:
So after a while the phones stays like it should be? After you did that fix?
[Xperia Z General] JasonX199:
Yep, still on it's place. The main problem of this is because the phone gets too hot. Dont let it stay too much under direct sunlight.

Sent from my Xperia Z
[Xperia Z General] dantistruct:
Hmm what did you use to clamp it together? Mine seems to be lifting again
[Xperia Z General] JasonX199:
Just my fingers, pressed very hard on it and waited like 2 min to cool it down. Maybe you didn't melt te glue enough to change form to the glass back again.

Sent from my Xperia Z

---------- Post added at 06:31 PM ---------- Previous post was at 06:29 PM ----------

Btw, maybe you should heat up the whole back and push it all back to it's place. Maybe yours took off from the middle spot

Sent from my Xperia Z
[Xperia Z General] dantistruct:
Alright I'll try heat with a blowdryer.
[Xperia Z General] naathaan4:
I did this on mine.

Get these kind of paper clip that's in the photo. I think it's the small size.

What I did is I use my hairdryer to blow onto the back of the phone for about a minute or so around that spot, then immediately after that, get a micro fiber cloth and cover that bit of the phone and then put the paper clip on it. Try to be on the bezel and not over the screen.

And leave it overnight. I left mine overnight, twice. The first time it didn't really stay in. It's all good on the second time.

I did the just finger pushing it, but it didn't work for me

http://i.imgur.com/x31GXrK.jpg

http://i.imgur.com/hyFeV0d.jpg

http://i.imgur.com/XJqB9U5.jpg

Sorry for the photo quality

Edit: For those of you who tried this but still have the lift/bulge. Try running benchmarks (I used 3Dmark) while the phone is clam in with the paper clip. (Hairdryer is not needed while doing the benchmark) What I noticed is that when you play games or anything CPU heavy, it gets hot around there from the inside and that little heat can soften the glue.

Also, don't try using a stupidly large/strong clam/paper clip and PLEASE use fiber cloth or any cleaning cloth to cover up the phone. I don't want to be blamed for if someone breaks the glass.
[Xperia Z General] douglam:
Is this a batch problem? Mine is 13w15 AAE and it does seem to bulge, but it's staring to bulge around the SIM card area. If you look at a shallow angle at the back panel, you should be able to see the edges go very very slightly above the back panel, similar to those bumper protectors. For mine, the edge cannot be seen around the SIM card area.
[Xperia Z General] dantistruct:
Hmm I've heated it using blow dryer method and CPU method, but when I press them down like 10 miuntes after I press down and cool I feel it already slowly lifting back up, I guess I just gonna live with it till I get to a service center or something :/
[Xperia Z General] naathaan4:
Have you try my method? Might work

---------- Post added at 06:46 AM ---------- Previous post was at 06:44 AM ----------

That is possible but what causes mine was internal heat and the weather.
[Xperia Z General] douglam:
I personally think that this is a manufacturing defect. The phone should be able to withstand the heat that it generates and not change shape. And it is unreasonable that we can only use our phones under certain weather conditions right? :)
[Xperia Z General] naathaan4:
Mine definitely got a defect. But the thing with the heat, it was fine in the beginning, not as bad as it is now but my idiotic friend made it worst, for some F-ing reason decided to put my phone in the freezer every time it gets hot.

For the weather, I'm not sure if it really is a big factor or a factor at all but it can gets really hot and humid to cold really quickly
[Xperia Z General] NetSkill:
Hi guys, my phone was in service about 2 months ago because of this problem.. They replaced the back glass With new one and now it lifted again :@ so i am about to do it my self.. What kind of glue i need to glue it ?

Odoslané z C6603 pomocou Tapatalku
[Xperia Z General] myid.m:
Im just having new xz for a month and facing this problem. So sad.
[Xperia Z General] The Driv3r:
Xperia Z Ultimate

Anyone know if this glass issue pertains to the Ultimate or if it has been fixed like the z1?
[Xperia Z General] vibecatalin:
What is Xperia Z Ultimate !?!?
[Xperia Z General] OverTheEdge:
I think he meant Xperia Z Ultra.

Guys, for those with this back plate issue were you using a case? Just curious, so far mine is intact. 13w28.
[Xperia Z General] vibecatalin:
From what I've read and saw, from week 25 there are no problems with the device, maybe a few devices have this fault.

Mine after 2 months from the ``intervention`` :D all is looking very well, still no problems.
[Xperia Z General] papacarla:
Mine one is 13w45. So It has the problem after my vacation in Thailand. I did not put it in water. Phone was very hot after talking by skype and viber. I've gave it to sony and I'm waiting now what they will say.
[Xperia Z General] Koralsky:
After 10 days in the service, Sony just gave me a brand new Xperia Z- 14W04. Does anyone know if the problem still exists in the newly produced Xperia Z? My first Z was from the first 2013 revisions.

Overall, I’m quite happy with Sony’s response – I’m frоm Bulgaria.
[Xperia Z General] pakitoo:
I had the same problema. Fixed by Sony.
[Xperia Z General] Newschoolone:
My Z is by Sony to fix the mic and backplate. I hope i get it back next week. :D
[Xperia Z General] andy1weir:
what if i bought the phone econd hand so i dont have a receipt? i wont be able to send it to sony will i?

il have to remove and replace the glue myself?
[Xperia Z General] jamorOO7:
I am having the same problem. Can they return the waterproof function of the xz?

Sadly we have limited support here in the Philippines.
[Xperia Z General] sucker for sony's:
When I had my z I was always having to push the back panel back into place but ever since I gave the phone to my partner it's never come unglued again.
[Xperia Z General] Harha:
Never had any problems with the backglass and I've owned this phone now for nearly 1 year. :good:
[Xperia Z General] papacarla:
Sony had not repaired my phone after three weeks of service. They gave me back the phone with new display and more other parts, but the back side is not clued evenly. So, now I'm waiting again.
[Xperia Z General] robgee789:
Is there any cases that will help with problem as I really want this phone but I don't want it to fall apart lol,
[Xperia Z General] hectorfgd:
recently acquired this phone and I really worried about how hot it gets on the top left of the back side, that is where the problem? in the bottom of the phone says the date of production and mine says 14W03, they have had problems?
[Xperia Z General] ahkai98:
same problems here... too late for notice this problem.
[Xperia Z General] INZANEDUD:
My xz is 14w49...one week of use, never exposed to water and i hope never have that issue. In my country we have bad support service.
[Xperia Z General] buellersdayoff:
Repaired my 13w12 myself, using a "selly's" brand glue in Australia, this glue claims water resistant, heat resistant, flexibility, suitable for plastic glass and other surfaces. I did not modify Springs as others have stated. Holding up well so far. I won't water test until an accidental drop in water...for me that was the reason to buy this phone

Edit: sellys ultra glue
[Xperia Z General] Killer_2T:
@dantistruct thank u
[Xperia Z General] dewod:
hey i've been with this phone about 2 month , i also use this phone for gaming and it heated fast , i felt my back cover is rising a bit,im afraid if it loose , because the repair center here is bad -.-,maybe im going to buy a new back cover and the glue
[Xperia Z General] ice_lander:
first of all , good to make a thread like this , i also faced same issue and even water started going inside the phone after aprox 3months of using ,must mention that i put the phone almost every week under the shower(talking) and a few more times filming in swimming pools,so i give it back and first they claimed to repair the back with ordering new back panel . phone was bought in Bulgaria from a company witch headquarters are in Romania, so they had to turn it back to the official service in romania witch is Germanos , after few talks with their manager they change the phone with brAND new , same color , but noticing that the new one witch was brand new , is also little bit raised on the back arounD the camera corners , very very light but stil its more deep in the bottom of the phone than there, thinking to get rid of this XZ while its new and to get the Z2 , shame for Sony to make a hundreds of defect devices. i am happy they give me new , but if i wasnt founD their manager`s number and called perconaly to him i`m sure they would repair and turn it back ,,,shame for sony
[Xperia Z General] androidfreak70:
The waterproofness in xperia z is really bad idea

.The normal phones without waterproofbess is better because you will not put them in water and the waterproof phones you may put them in water and something go wrong and the water damage you phone:(
[Xperia Z General] Tommy-Geenexus:
i put my z underwater daily since half a year and no issues.

Gesendet von meinem Nexus 5 mit Tapatalk
[Xperia Z General] androidfreak70:
My XZ didnt have any water damage :good: but some people have bad luck from the first day they got a water damage and others have good like you and me and others they never got a water damage:good::D
[Xperia Z General] Newschoolone:
So, after two month after fix (Via Sony)... The glas is pulled up again. :eek:

By the way, who says Sony will be change the displayfilm? I have my old film on it. :crying:

I think after this disaster i take a other phone. Then Sony shot all 6 month a new Z and this ist tooooo danger to have faktorybugs. Maby the Z2 Compact is what for me, but i dont know... :rolleyes:
[Xperia Z General] lonixlon:
Gimmick

I know for a fact that my rear glass has lifted, when i removed the shatterproof film i could see inside the phone, but i think waterproof is a gimmick anyway, whoever thought of taking the phone in the bath anyway
[Xperia Z General] vibecatalin:
I think my problem was permanently solved back in december when I have replaced the glue , and lowered the NFC spring. It's been 5 months and the back panel is still there, not lifting an inch, an I've put my phone in some minor water tests, and no problems. So if Sony doesnt fix you problem ( wich was my case ) go to an particular service to fix the problem.
[Xperia Z General] Ranop11:
I bought my xperia z on march "13w48" i have went swimming with it taken pictures with it, in water.

But it gets seriosly hot sometimes i am scared maybe the it will pop up :D
[Xperia Z General] n_boy86:
oh

this is not good , hope it not will be when i buy to my brothers son:/ :(
[Xperia Z General] GalaxyXperia:
Hi

Day before yesterday only i bought this device. second hand. but 8 months warrenty left.. after reading all comments me too affraid:crying:
[Xperia Z General] SkyS1gn:
PLS guys link me a glue type from e-bay which is 100% safe from lifiting again! :highfive:
[Xperia Z General] emailpeter:
The XZ is such a well packaged 5" 1080p phone thats waterproof and narrow profile, hence I don't mind tolerating its negatives. Z1C is nice narrow but will miss 5". Z1 is way too clumsy/heavy.

My 1st model 13W08 had usual lifting of back glass, leading to numerous water entry but survived. So I removed the rear and its foam seal. I then coated both sides with Dunlop (or Continental) Contact Adhesive glue. Its called CA glue and its rubbery and flexible in nature. My phone was then like a submarine hatch which lasted for about 8 months. After that, the CA glue seals gave way owing to tight jeans and flex. This time water entry rendered phone unusable permanently.

I now have my 2nd unit of XZ (since I already have 2 units of docking charger DK26). Its 14W08 seems sealed tighter than earlier models.

But I'm 100% sure it will give way again soon, owing to heat buildup coupled with very tight jeans pocket.

I thought of SuperGlue but you need to be real fast and accurate. It might not be seal to waterproof as it won't fill small gaps.

This time I shall use Araldite 90 minute Epoxy 2 part glue (strongest ever) to permanently seal the phone.

Further repairs is not an issue for me. If it breaks, its now only USD300 to get another.

Hope my comments can help. Do feedback if you can.
[Xperia Z General] bosas200:
I want to buy XZ with 13w09. Is it likely to lift the glass too?
[Xperia Z General] emailpeter:
Newer dates seem stronger bonded.

But there is still flex and heat buildup, expect all (ALL) XZ's to eventually have rear glass ungluing.

And as many know, water damage can be irreparable. So one needs to take pre-emptive measures, instead of wait till damaged.

My current XZ 14W08 still seems strong, but in a few months it will also unglue itself. Will Araldite it shut soon.
[Xperia Z General] neyul18:
it seems the sick of xperia z
[Xperia Z General] bosas200:
So maybe i should stay away from XZ even if i like it?
[Xperia Z General] SXZdabbler:
I have never had a problem with mine, almost a year now. Just treat it nicely.
[Xperia Z General] zakkkkk:
Its ok, in the latest updates the phone doesn't heat up as much so this shouldn't be a issue.
[Xperia Z General] N3w_Typ3:
Lucky, I chanced upon this chat.

My XZ has been with me for more than 1 year...

This seems dangerous.

I do notice XZ tends to warm up fast and easy...

I am using ExistenZ ROM now and I lower the CPU max clock speed to prevent heat build up inside the device...
[Xperia Z General] OverTheEdge:
I posted here last time that my Xperia Z of 4 months was still ok but now I tested it to take photos in a swimming pool (3 to 6 inches deep and not more than 10 secs long per shot) and now is water damaged. I don't think I have the back panel issue but it weird because the water damage started on the SD card port then the 2 camera lens blurred after a few hours all strips turned pink except for the headphone jack.
[Xperia Z General] emailpeter:
Its not difficult to test for water seepage. Try closing all your tabs except one, blow lightly into it and feel for hissing and feel for air coming out of any rogue seams.

OverTheEdge-I think its still more likely back panel, unless your freq moving the numerous covers has rendered them compromised. Looks like you need dry out phone and hope for recovery.

Back Panel-I'm convinced any original seal will eventually break open. 1) heat buildup will melt glue, 2) flex in tight pockets actually move that foam seal 3) liquid exposure will eat the glue of seals.

External Speaker-I also can see that frequent washing with soap etc will clog up the lower speaker holes, rendering sound very weak. There is a hollow waterproof channel inside grill, water enters fully into it when wet, eventually it will clog or speaker will weaken.

All in all, its not a hardy waterproof phone. If it does not get flooded, the speaker will weaken to unusable. I have stopped washing it or any deliberate wetting. Hence, the waterproofing only comes in for emergency purposes.

Any comments welcomed
[Xperia Z General] OverTheEdge:
I'm not really sure about the back panel since the headphone jack strip is still white until now. But I think I have a better chance having the phone repaired for free if it is indeed because of the back panel. The most frequent flap I've used to open is the USB port and it's only because to update my phone and transfer some data, I could say I've opened it like 30 times in 10 months. I have the charging dock and bluetooth headset to avoid opening the flaps.
[Xperia Z General] Kendosis:
Gluing the area of a phone that's prone to heating the most lol brilliant idea sony.
[Xperia Z General] dika.personavity:
i think the heat will caused another issue within that area. maybe a melt stain? pardon my english ;)
[Xperia Z General] gogokiller:
Got the problem with the off-coming back too and had sent it in. Now, a few months later it sticks to the back like it should.
[Xperia Z General] Trehjulingsleffe:
I returned my device three times for being unglued. But the problem exist now for the fourth time...

Damn.
[Xperia Z General] LitoNi:
no such problem on mine, been using it since 2013 april. Max temp ive went is 4X C

dropped it 2-3 times on concrete and dumping it into water many times. it still lives on lol
[Xperia Z General] androidtweaker1:
Please post some more photos regarding the issue :rolleyes:
[Xperia Z General] LitoNi:
Ops, error
[Xperia Z General] Duke1337:
What i can tell is either you got faulty device or you just don't know how to treat it correctly cause i know that the device tends to heat up but i have never experienced any unglued spots ...:p
[Xperia Z General] carloccoloco:
Use sealant?

Hi can i use a roof or pipe sealant just to bond the back glass of my xperia z? Do u have any suggestion for this matter?

:crying:
[Xperia Z General] -totonio-:
It happened also to me, I've tried to heat the glue but the glass cracked itself; I've bought a new back panel myself..
[Xperia Z General] beN..:
My device went to the point where the back has been unglued for so long the GPS antenna only works when i press the back tightly in the frame..:(

Guess at one point i'm going to have to sent this device in for warranty, but i removed the front and back anti shatter film so i'm kind of afraid to do this.
[Xperia Z General] ozzy lion:
I've installed 2 new back panels now but they still keep coming off.

There is not enough room for the internals of the phone near the rear camera. The rear panel doesn't sit flush.

Heating up to reglue is pointless. Once the panel is partially unglued, dirt and dust gets in and covers the adhesive. Only option is to either replace the entire back or replace the adhesive.

This flaw is a real pain in the arse. What would be an otherwise great device is marred by this flaw.
[Xperia Z General] vibecatalin:
What glue did you use when replacing the back panel?
[Xperia Z General] Arrowblue:
You guys are telling that you have glue issues i had too i sent it to sony they took 6 weaks to return it back after using it for 10days the whole cover just fall out without any reason at all. So thats how they fix it. they made it even worst.

i have almost every latest smartphone sony to samsung and nokia but Sony Xperia Z and z1,z2,Z3 are the worst series of smartphone that sony has made !!!!!!!!!!!
[Xperia Z General] emailpeter:
Hi Quickmcj,

Thanks for your great guidance.

Hope your Sugru seals are holding up. Kindly update.

I had my 1st XZ in Dec 2012, earlier model had major back plate lifting. After a change of backplate and its foam type adhesive backing, it still raised again. End 2013, I glued it dead with Dunlop Contact Adhesive. It only held for a few month and lifted off. Phone died from water.

Bought a 2nd XZ Mar 2014, its 2014 made model has great strong sealing. Now 10 mths later, its lifting again. This time I'm gonna use Aradite 90 min Epoxy to seal it shut. If it fails to waterproof, I shall just use it delicately.

Having read the Sony Support threads, it seems only matter of time before all Z/Z1/Z2/Z3 lose their foam adhesive strength and hence waterproofing.
[Xperia Z General] smardu:
After almost two years i have this issue also, the fully scratch area is where the glass has lifted. Still have 3months of warranty but I think it will be useless to send it, no ASF on it.
[Xperia Z General] emailpeter:
#smardu,

We are facing the same issue. There has been many cases of flap cover water sensors showing pink, I believe its water entering thru glass opening and leaching over the nearest ports.

Last month my XZ rear lifted badly. I removed entire cover, I took some Aradite 90 min and glued it back using same method as #quickmcj guide above described. It left some minor overflow at the edges, I left it there to allow for maximum adhesion. Have regained my waterproofing, and phone is now stiffer. Extensive flexing in tight jeans will loosen it over time but I think this time the Epoxy will hold it together for a year or thereoff...

I managed to check the foam tape that was removed. It was only strong while bonded new. Once it loosens, it's no longer sticky and renders totally useless. I didnt bother with my remaining warranty (what could they improve upon).
[Xperia Z General] Koralsky:
What? This problem exists even on the newer models? Can you share some links? Thanks.