yashsingh1/xdaforums huggingface dataset:
[One (M7) Accessories] Clownzer:
Sorry I didnt get back to you sooner, I wanted to run the phone and charger through a few more tests first. Here is what I have noticed:

Charge Speed - The phone charges very fast from the Mophie (faster than my 3 Amp wall charger even)

Charge Amt - I ran two tests based on what Mophie states (20% turn on) and with my phone off I was able to achieve a full charge both times with a little bit more left over in the battery. With the phone on and being used, while the Mophie was charging, I got up to 93% before the Mophie ran out of juice.

So I guess to answer your question I am seeing what you are but it all depends on how you are using your phone when its charging. Oh I also am running the Snapdragon Battery Guru which has helped quite a bit in saving wasted juice.

Still loving the case and I go back and forth between it and my otterbox commuter.
[One (M7) Accessories] bluegizmo83:
Thanks for the reply! When you say "with my phone off I was able to achieve a full charge" do you mean just the screen off, or do you actually power down your phone entirely? I've used my Mophie twice now to charge up my phone and both times I made sure the Mophie was completely charged. The first time I started charging from the Mophie when my phone was down to 37% and it only charged back up to 79% before it was drained. The second time, again the Mophie was fully charged, and I started charging when my phone got down to 35% and it only got back up to 71% before the Mophie was drained. I didn't use my phone at all while it was charging from the Mophie, I didn't power down the phone I just had the screen off the entire time and kept watching the little orange charge light on the phone so I could see when it stopped charging. I'm starting to think my Mophie may has a defective battery or something cause other people seem to get a lot more charge out of it than I am. I've also mad sure there wasn't anything running in the background on my phone draining power. Just on the phone battery without any extra juice I have been able to get 33 hours off the charger with 4 and a half hours of screen on time (measured with GSam Battery Monitor) before the phone shut itself off due to dead battery.

Does your phone and Mophie case have the power button issue I mentioned on post #18 of this thread?
[One (M7) Accessories] shook187:
I don't have too much experience with the juice pack because I had it for a day only but I don't seem to have any of the problems you having.

Btw. I was able to achieve a full charge from 35%

I don't intend to keep it, im planning to return mine to Best Buy in few days.

I am anxious to try the i-Blason PowerGlider. I'm liking the cheaper price and the kickstand.
[One (M7) Accessories] Clownzer:
I have not had that power button issue but at the same time I really don't like the way the power button works.
[One (M7) Accessories] bluegizmo83:
Alright good to know! Thanks again. I emailed Mophie tech support sunday night about these issues and was expecting a reply today but it never came so I'll probably call them tomorrow. I guess the good news is it seems like everyone else hasn't been having most of these issues so hopefully I just got a rare bad one and can get a replacement!
[One (M7) Accessories] Clownzer:
Let us know what they say I am very interested in the issues as we could end up with them very easily.

Thanks!
[One (M7) Accessories] bluegizmo83:
Will do!

The issue with the power button has been the most annoying issue so far... A simple cutout instead of a button cover would have been a better design. As I said in post #18 though I have been able to eliminate the issue by putting a small folded over piece of paper two sheets thick under the top cap of the Mophie, but I really shouldn't have to resort to those type of "fixes" on a $100 case!
[One (M7) Accessories] Pure+:
How does the silver case look on the Black HTC One? I have both the black and silver HTC's and don't want the black case because it looks ugly on the silver phone. So i am hoping the silver case looks good on the black phone.
[One (M7) Accessories] bluegizmo83:
Ok I heard back from Mophie today. When I sent them an email about the issue I was having with the power button I described it in detail like I did on this thread, I didn't mention anything about the battery life issue though. I got an email reply from Mophie today with an RMA number to return it for a replacement, and Mophie is even covering the return shipping, they sent me a pre-paid shipping label to print out and attach to the package.

They didn't really reply to anything specific I had said or asked in my email to them, but getting an RMA number and pre-paid shipping label says enough!
[One (M7) Accessories] EnIXmA:
Just got my morphie and I like it so far, it was pushing the power button at all times resulting in a boot loop. Fixed it by pushing the top part from both sides at the same time. Really like how fast this thing charges, charged from 30 to 100 with no problems
[One (M7) Accessories] GreenMachin3:
I can say with my experience, I have yet to have this issue.
[One (M7) Accessories] eddieruiz001:
That's exactly what happened to me and realized it was when i put my phone in my pocket upside down and it slid just a bit. I had to also remove the case and slide my phone in just a bit. I hope it does not turn into a bigger issue. I might call mophie to see what they say.
[One (M7) Accessories] r.andom:
I received my Mophie for the One yesterday, a few observations (some are redundant to other posts in this thread):

1. It is big, on the verge of crazy big. Others have posted photos so I won't. After putting it side-by-side with my iPhone 5 Mophie, it is scaled similarly but because the phone has a larger screen, the mophie is also larger. For me, completely worth the trade.

2. I like the buttons and placement. I've owned Mophie cases with the pass-through power button, and the cut-out and to this date, the pass-through power button has been preferable for me. As a related item, the HTC One X and One both have a single wake-up button at the top, whereas I'm used to a life where I can hit a "home" button or the power button to wake the device up (all of my phones in the last five years have had a real home button). I hope HTC fixes this via firmware; the Mophie doesn't make the problem any worse.

3. Unlike some of my other Mophie cases, the power toggle for the battery has some resistance. This is a positive change. If you want it on, you need to turn it on.

4. Fit and finish, as with all Mophie products, is solid. The color is right and it is ergonomic if a bit large.

One question I have for the group: Anyone know what the metal contacts at the bottom of the case are? I have hope that this is for a charging dock they will come out with. My other Mophie cases haven't had these contacts.
[One (M7) Accessories] bluegizmo83:
Mophie was quick to send me an RMA number when I sent them an email describing this issue. They even paid for the return shipping by sending me a postage-paid label to print out.
[One (M7) Accessories] bluegizmo83:
I've read that those little metal contacts at the bottom are indeed for a charging dock... However, I've read that many other Mophie cases for other phones have had them and Mophie always promised a dock but never delivered one, so I wouldn't get too hopeful.
[One (M7) Accessories] shook187:
I'm pretty sure it is for a charging dock if they sell enough cases and there's a demand for one.
[One (M7) Accessories] astarling10:
Just got the black one yesterday from Best Buy. I like the concept but it might be a desk breaker for me that you have to take off the case to sync or add files to phone. My USB dongle wouldn't work and I use that fairly often. Maybe I will keep this case for times when I'll be away from an outlet for a while.

Sent from my HTC One with hi-fi stereo and the Now Network.
[One (M7) Accessories] Nippero:
Damn, is it really that heavy?

jk lol
[One (M7) Accessories] astarling10:
LMAO! Damn you autocorrect!

This case is pretty bulky. I think I would rather it be thicker or wider than longer. It makes it tough to reach the status bar without switching your hands.

Sent from my HTC One with hi-fi stereo and the Now Network.
[One (M7) Accessories] cdordon:
That's what she said. LOL

but great feedback everyone, I'm on the fence about getting this case, I may just make the leap.
[One (M7) Accessories] Banwell13:
3800mah Alternative.

http://xdaforums.com/showthread.php?t=2314388
[One (M7) Accessories] mpapple10:
I received my case on Friday. Since then my phone randomly crashes and restarts while attached to the juice pack. Removing it from the case fixes the problem. Anyone have any suggestions?
[One (M7) Accessories] wackoip:
I have the same problem. It is the power button of the mophie and the fact that the phone was moving towards the button hence keep pressing it and making a restart as pointed out by bluegizmo83. I'm now using his suggested method (two sheets of paper underneath the top cap) and it works but am going to have a replacement. He's right we shouldn't have to do this when we've paid US100 to buy the battery.
[One (M7) Accessories] eddieruiz001:
PowerGlide HTC One

So i have been using my mophie case and definitely love it but it bothers me that here and there the phone starts restarting so i will probably exchange it. I also just received the i-blazon PowerGlide case for the One and first impressions are pretty good. Two things that i like so far is that it does not have the power button issue since it has a cutout instead. Also i like the kickstand that's built in. As far as the design and feel of it the mophie wins hands down but the PowerGlide is also nice especially for the price of $59. A couple things that bother me a bit on the PowerGlide is the charging output of .5A compared to 1.0A and the specifications are on the back of the case instead of on the inside. Nothing major yet that makes me dislike it. I will keep testing it out and see how I like it and if any issue arise.
[One (M7) Accessories] shook187:
So please elaborate on the .500mA what issue you having with this output? That was a major concern of mine which is why I haven't got it. My concern is, its not powerful enough to charge the phone while you using the phone to stream videos, which is what I want a case for. I also think the charge of time will be extremely slow even with the phone is not in use.
[One (M7) Accessories] eddieruiz001:
It does seem to charge slower than the mophie, according to i-blason it takes 5 hours but I will keep testing out to find out. I think if your main concern is to make sure it keeps up with streaming videos then maybe the mophie is a better option ad it charges just as fast as the HTC charger. I will let you know how this one does after a couple days of use.
[One (M7) Accessories] naveen94:
Would these fit with a skin on the back? Like a xtremeguard or a icarbon?
[One (M7) Accessories] eddieruiz001:
I think on the i-blason it should fit as you have about 1mm (maybe 2) clearance but the mophie is more of a tight fit when it slides in. I might be putting one soon and will let you know.
[One (M7) Accessories] ecopac:
Hi all

I have just received my Mophie for the HTC One, and the phone keeps resetting when I clip the top on.

It seems the little nodule that is on the power button cap just presses the power button on the phone down when it clips in - the only way to stop it is to not push the left side down fully which is pointless, and certainly not what I'd expect after paying over £70 to get it delivered here

Does everyone else have this little circular nodule under the power button cover?

Thanks
[One (M7) Accessories] ghostryder12:
Read post #18, it's addressed there.

Sent using my HTC One from that FBI van parked down the street.
[One (M7) Accessories] ecopac:
I've read that post, but that doesn't work - all it does is increase the pressure on the button! It's like the little nobbly bit is too long
[One (M7) Accessories] kcolatay:
Here is my issue. After a good night's charge, I go about my day with the case on standby. I let the phone drain to about 40%. I then go to switch on the juice pack, but it does nothing. I press the button to see if there is any power but the case is unresponsive. In order for it to work I would have to plug it into a charger. I take off the charger and the case starts to charge the phone for about 15 minutes then goes unresponsive again. Each time I plug it into a charger, the leds on the back show all 4 of them lit. This is the 3rd case in a week from Best Buy and all of them have had this issue. I'm starting to think I must be doing something wrong. I use it the phone for music and occasional Web browsing. I'm about to give up on this case... Any one else having this issue? Or am I just using it wrong?
[One (M7) Accessories] ghostryder12:
Well that socks big time. There is a definite design flaw. I'm out of ideas. Seems ridiculous to have to modify a product designed for our phone to make it work properly.

Sent using my HTC One from that FBI van parked down the street.
[One (M7) Accessories] :
I think they came in different production batches-- I'm having no issues with mine (although admittedly I picked mine up in a store). My one problem with this is that I'm having a lot of trouble opening the case again.
[One (M7) Accessories] ecopac:
Well this is unbelievable!

I complained to customer services on Wednesday about the case not working and I was very unhappy after spending £88 on it for it to just keep switching the phone off.

I got a reply on Thursday asking simply if I wanted a replacement or a refund. The first one took about 10 days to arrive, and I need the case for a long day out this Friday so I asked if I took a replacement was I likely to get it by this Thursday.

On Friday they emailed me and told me they have expedited a new one to me, and lo and behold a brand new case has just arrived this morning - and it's all good!

I can't honestly believe it, this is customer service at it's best, and the best bit? I don't need to send my other one back, I can keep it! Despite there obviously being a minor fault with it, trimming the little nodule under the top power button will sort it out for sure as the actual case works fine, it must just be a little bit of moulding left under the cap.

So I now have 2 cases, if anyone would like to purchase it from me I would be happy to sell it cheap - UK only though please - message me as it would be nice to recover some of the cost.
[One (M7) Accessories] kivx:
My friend bought one, and it really increase the using time a lot.

But it also increase the weight and thickness and make it looks as twice large as the original size.
[One (M7) Accessories] shook187:
Thanks for the breaking news!!!
[One (M7) Accessories] eddieruiz001:
Does the new case have any issues or were they resolved?
[One (M7) Accessories] arsi123:
Are you looking to sell the old or new case? And how much would you be looking for? :)
[One (M7) Accessories] ecopac:
Hi all

Sorry for the late reply. I am looking to sell the old case (well it's brand new really!)

Just to clear it all up, the case works fine, there's nothing wrong with the charging function - the issue is the little bit of plastic under the power button cap, it must be a millimetre too long as it presses down on my power button when I clip the lid on. Thats not to say it would happen to anyone else though, my power button maybe slightly more raised than others.

The case cost me £88 including shipping, I'll sell it for £40, it's fully boxed with the cable, basically it's brand new and never been used.

Cheers
[One (M7) Accessories] cc7211:
Same here

I have the same issue like yours and the case is unresponsive even the case battery is fully charged. The led on the back doesn't work either .

But if I plug it in and unplug the case immediately,all 4 leds lit and the case start charging my phone. But after a couple minutes it stop charging my phone and the led don't respond again.

Have no idea what's going on here. :(
[One (M7) Accessories] EnIXmA:
I am having the same problem. :(
[One (M7) Accessories] :
+1 to this. Going to do an exchange at Best Buy in hopes that my unit is just bad. Beyond frustrating because I'm on a vacation right now in California and can't make best use of Sprint's 4G here without some kind of a battery backup (and since this issue is so sporadic, I don't even know how much charge I'll get before the case dies on me).
[One (M7) Accessories] cc7211:
Fooled me twice

Got an exchange at my local best buy and it did the same thing. Case fully charged , pressed the button and it light up, did it again 1 hours later, it refuse to do anything. I gave up and will go back to my old otter case , at least I know what to expect from it. :mad:
[One (M7) Accessories] :
I've found that if you charge the case at all from an external source for a second or two, the case will work again-- still a dumb way about it.
[One (M7) Accessories] xderekaustinx:
Yeah, it will start working again...but only for a fee minutes. Beyond frustrating.

I made an entire thread about it. Went through half a dozen cases (silver and black) and they all had the same issues.

I'm chalking it up to an error in manufacturing and will look into the case again once Mophie addresses the issue and resolves it...as of now, they aren't copping to it being an issue, which it clearly is.
[One (M7) Accessories] grndc2gsr:
Amazon.com Mophie Juice Pack $99.95 That price is more than I want to spend. Has anyone tried the i-Blason? i-Blason PowerGlider For 2013 HTC One (M7) Smart Phone Rechargeable External Battery Glider Full Protection Case - AT&T, Sprint, Verizon, T-mobile $59.95
[One (M7) Accessories] terryd1980:
If anyone's interested I'm about to receive a small batch of 3800 mah battery extenders with a leather front screen cover and a back stand.

I'll be selling them on Amazon for £32+ postage.

I'm very interested to hear feedback on these.

I'll post a link once I've put them up for sale. I'm using one myself and I have to say I'm impressed with it.
[One (M7) Accessories] Toaster Strudels:
My black mophie works beautifully.
[One (M7) Accessories] :
Exchanged for a new case. Hopefully this one lasts longer than its predecessor. :P
[One (M7) Accessories] arsi123:
I might be interested. Would you post some pictures please? :)
[One (M7) Accessories] andreidoma:
mohie for htc one fixed

Problem Fixed! remove the little button from mophie case. its barely holds there and you can always stick it back if need be but its not really useful that much. No need for paper and replacements are going to have similar problem as the button on the phone is too sensitive
[One (M7) Accessories] nexxusty:
The best way to fix the button issue is to grind off the nub under the button and add 3 pieces of paper under it.

Works perfectly and the action of the button is basically unaffected. It does not however reset randomly now.
[One (M7) Accessories] xetrev:
It's still an issue. I am going to be on case number 4 later today. It's beyond frustrating.
[One (M7) Accessories] EnIXmA:
My morphie is completely dead now, not responsive at all... This is the worst buy for me in a very long time. :(
[One (M7) Accessories] limache:
OMG FINALLY!!! People who have had the same issues as me! I've sent back my case 2 times already and this is my third one and it STILL does the same thing! That damn boot loop and randomly shutting down is really annoying. I thought it was a rom issue or something but I think it's a physical issue because the battery was off and it still kept having those issues.

I'm going to try the paper thing...and if not I'll just remove the plastic button. That's how people fixed it right? If you take out the button, you can still press the power button or is it more difficult?

Mophie also offered to replace the juicepack for one of their powerpacks - do you think that's a better deal than dealing with this aggravating case?

I was thinking I can't be the only person with this issue and I asked mophie and they said they haven't heard this complaint before. I was like "whatt???" I also went on their twitter page to complain about it too and they said I just needed a new top -_-....

This guy's video is spot on - those are the exact issues I had to. I'm going to tweet this at mophie and see what they have to say. I think if enough people complained publicly, they might take action and do a factory recall or something...I don't mind paying for it. I just hate the fact that it doesn't work perfectly out of the box. Also, I felt like the battery kind of stunk - I brought it out on a night and it didn't even charge all the way...

http://www.youtube.com/watch?v=ea8psKx77ZU
[One (M7) Accessories] jblaze10:
why would you guys even bother with this type of case when there are so many portable battery options? Im not criticizing anyone buying decisions just trying to understand. thx.
[One (M7) Accessories] mitchellvii:
Big problems with this unit online

Have been reading quite a bit about the HTC One Mophie online. Seems it is just a lemon and a wildly overpriced one at that. I will just be getting a slim 5000 mah external battery with built in micro usb adapter for 1/4 the price and keeping my slim sexy phone.

Hard to understand why the Mophie is so big considering the battery is pretty small. With all that size they could have at least thrown in a kickstand.
[One (M7) Accessories] ANASS_RHAMMAR:
Ive had my mophie for 5 months now. My one never leaves it nest. Ive had zero issues with it. Its not for everyone, but i love it.
[One (M7) Accessories] jblaze10:
Did u look at the portable options and choose the morphine. Or did you buy the morphine and just happened you liked it. I ask out of curiosity. I bought a 10,000mah battery and I use it when I need it otherwise no bulk. Thx .
[One (M7) Accessories] jlczl:
In my case the reason is that it is a pain to use the phone while it is being charged by a portable battery. With this battery and case in one I can easily charge my phone even while using it.

I believe the suggested retail price is ludicrous though. I paid $45 for mine because it was on sale for $75 plus I get a 40% premier account discount.
[One (M7) Accessories] jblaze10:
Thx for your experience, I understand what ur saying. I use mine often and I would not say a pain rather not optimal. As long as a person is getting the results they were after fine but the morphie for the m7 sounds like a dud. I certainly would not want to file anything down to make it work, especially for the price!
[One (M7) Accessories] limache:
Ugh I paid 100 bucks for mine. I tried buying a knockoff before and it was a waste of money so I thought that mophie would be great. I think I'll just get mine replaced with the portable battery. It's just ridiculous how this doesn't work.

Ideally, a battery case charger is better because you don't additional wires and bulk that a portable battery has. You can just put it in your pocket.
[One (M7) Accessories] dseoane:
HTC Mophie Juicepack Fix

I just purchased the Juicepack for the HTC, first one kept rebooting my HTC thought it was a bad one so I just got the replacement, same problem, easy fix.

1. get your solder iron hot

2. place the cap on a flat surface so the power button is flat and does not move around and you have access to the tittle nub

3. with the tip of the hot iron mush down the nub just a little bit to reduce the height

4. test, there should be just a little gap that you can feel when you press down on the Mophie power button

5. if it works you are done otherwise take it down a bit more

it is probably only about 1mm that needs to be taken down but after that it works perfect..

Mophie, that little fix is free now fix them all......

-d:victory:
[One (M7) Accessories] Jaimesco12:
I'm liking this case so far ! Although I just paid 25 for it lol