[Verizon Samsung Galaxy S 4] inetquestion:
S5 email client crash

Encountered problem running RLS20 with the email S5 email client. When I goto: setting, manage account, default account, sync settings...

it crashes every time. It also crashes if I click any email with an attachment. Other than that, it works normally.

Is there anything from the log below that is useful to narrow this down? Search for "FATAL".

-Inet

=================

=== Device Info

=================

build.board: MSM8960

build.bootloader: I545VRUAMDK

build.brand: Verizon

build.cpu_abi: armeabi-v7a

build.cpu_abi2: armeabi

build.device: jfltevzw

build.display: RLS20

build.fingerprint: Verizon/jfltevzw/jfltevzw:4.4.2/KOT49H/I545VRUFNC5:user/release-keys

build.hardware: qcom

build.host: SWDD5015

build.id: KOT49H

build.manufacturer: samsung

build.model: SCH-I545

build.product: jfltevzw

build.radio: unknown

build.serial: 9860c3fa

build.tags: release-keys

build.time: 1395981865000

build.type: userdebug

build.user: dpi

version.codename: REL

version.incremental: I545VRUFNC5

version.release: 4.4.2

version.sdk_int: 19

===============

=== Error Log

===============

12-27 07:54:49.303 D/AbsListView(21904): onVisibilityChanged() is called, visibility : 0

12-27 07:54:49.303 D/AbsListView(21904): unregisterIRListener() is called

12-27 07:54:49.303 D/AbsListView(21904): onVisibilityChanged() is called, visibility : 0

12-27 07:54:49.303 D/AbsListView(21904): unregisterIRListener() is called

12-27 07:54:49.323 D/Email (21904): LoadAccountListTask : Accounts cnt : 4

12-27 07:54:49.323 D/Email (21904): LoadAccountListTask : Accounts index : 0 headerCount 4

12-27 07:54:49.323 D/Email (21904): LoadAccountListTask : Accounts index : 0 headerCount 4

12-27 07:54:49.323 D/Email (21904): LoadAccountListTask : Accounts index : 1 headerCount 4

12-27 07:54:49.333 D/Email (21904): LoadAccountListTask : Accounts index : 2 headerCount 4

12-27 07:54:49.333 D/Email (21904): LoadAccountListTask : Accounts index : 2 headerCount 4

12-27 07:54:49.333 D/AbsListView(21904): unregisterIRListener() is called

12-27 07:54:49.333 D/AbsListView(21904): unregisterIRListener() is called

12-27 07:54:49.333 D/Email (21904): LoadAccountListTask : Accounts index : 3 headerCount 4

12-27 07:54:49.333 D/Email (21904): LoadAccountListTask : Accounts index : 3 headerCount 4

12-27 07:54:49.333 D/Email (21904): LoadAccountListTask : Accounts index : 3 headerCount 4

12-27 07:54:51.375 E/EnterpriseContainerManager(21904): ContainerPolicy Service is not yet ready!!!

12-27 07:54:51.375 D/EnterpriseDeviceManager(21904): ContainerId: 0

12-27 07:54:51.495 D/AbsListView(21904): unregisterIRListener() is called

12-27 07:54:51.495 D/AbsListView(21904): unregisterIRListener() is called

12-27 07:54:51.495 W/ApplicationPackageManager(21904): getCSCPackageItemText()

12-27 07:54:51.495 V/SmartFaceService - 3rd party pause( 2126): onReceive [android.intent.action.ACTIVITY_STATE/com.android.email/create]

12-27 07:54:51.515 E/MoreInfoHPW_ViewGroup(21904): Parent view is not a TextView

12-27 07:54:51.525 D/MultiPhoneWindow(21904): generateLayout : sMinimumStackBoundForPortraitOrientRect(0, 0 - 0, 0), sMinimumStackBoundForLandscapeOrient=Rect(0, 0 - 0, 0)

12-27 07:54:51.545 D/dalvikvm(21904): GC_CONCURRENT freed 1077K, 38% free 21710K/34556K, paused 2ms+5ms, total 35ms

12-27 07:54:51.555 D/AbsListView(21904): Get MotionRecognitionManager

12-27 07:54:51.555 D/MotionRecognitionService( 2126): ssp status : true

12-27 07:54:51.565 D/AbsListView(21904): onVisibilityChanged() is called, visibility : 8

12-27 07:54:51.565 D/AbsListView(21904): unregisterIRListener() is called

12-27 07:54:51.585 D/PoliciesMultiplexer(21904): update

12-27 07:54:51.585 D/PoliciesMultiplexer(21904): getAllPolicies

12-27 07:54:51.595 D/EmailProvider(21904): getPolicyMapCursor 2

12-27 07:54:51.595 D/EmailProvider(21904): getorCreatePolicesMapforAccount called

12-27 07:54:51.595 D/EmailProvider(21904): No Policy Map found for the account id: 2 hence creating it.

12-27 07:54:51.605 E/EmailProvider(21904): There are no policies in policy table

12-27 07:54:51.605 E/EmailProvider(21904): policy map is null

12-27 07:54:51.635 D/AbsListView(21904): Get MotionRecognitionManager

12-27 07:54:51.665 D/PoliciesMultiplexer(21904): update

12-27 07:54:51.665 D/PoliciesMultiplexer(21904): getAllPolicies

12-27 07:54:51.675 D/EmailProvider(21904): getPolicyMapCursor 2

12-27 07:54:51.675 D/EmailProvider(21904): getorCreatePolicesMapforAccount called

12-27 07:54:51.675 D/EmailProvider(21904): No Policy Map found for the account id: 2 hence creating it.

12-27 07:54:51.675 E/EmailProvider(21904): There are no policies in policy table

12-27 07:54:51.675 E/EmailProvider(21904): policy map is null

12-27 07:54:51.815 D/checkbox(21904): setButtonDrawable(Drawable d) mButtonBgHasBeenSet=false

12-27 07:54:51.815 D/checkbox(21904): This is checkbox with ADVANCED_VI_EFFECTS enabled

12-27 07:54:51.815 D/checkbox(21904): setChecked(1) checked=false, mCheckBoxAnimationEnabled=true, mIsAttached=false

12-27 07:54:51.815 D/checkbox(21904): checkMarkDrawable=android.graphics.drawable.StateListDrawable@43328378, checkRectangleDrawable=android.graphics.drawable.StateListDrawable@4338a388, enabled=true

12-27 07:54:51.815 D/checkbox(21904): setChecked(2) checked=true, animate=false, mCheckBoxAnimationEnabled=true, mIsAttached=false

12-27 07:54:51.815 D/checkbox(21904): TwCheckBox.onAttachedToWindow()

12-27 07:54:51.835 E/MP-Decision( 3911): num online cores: 3 reqd : 2 available : 4 rq_depth:1.100000 hotplug_avg_load_dw: 122

12-27 07:54:51.835 E/MP-Decision( 3911): DOWN cpu:2 core_idx:2 Ns:2.100000 Ts:240 rq:1.100000 seq:242.000000

12-27 07:54:51.845 D/checkbox(21904): setButtonDrawable(Drawable d) mButtonBgHasBeenSet=false

12-27 07:54:51.845 D/checkbox(21904): This is checkbox with ADVANCED_VI_EFFECTS enabled

12-27 07:54:51.845 D/checkbox(21904): setChecked(1) checked=false, mCheckBoxAnimationEnabled=true, mIsAttached=false

12-27 07:54:51.845 D/checkbox(21904): checkMarkDrawable=android.graphics.drawable.StateListDrawable@4327a5f0, checkRectangleDrawable=android.graphics.drawable.StateListDrawable@43394228, enabled=true

12-27 07:54:51.845 D/checkbox(21904): setChecked(2) checked=false, animate=false, mCheckBoxAnimationEnabled=true, mIsAttached=false

12-27 07:54:51.845 D/checkbox(21904): TwCheckBox.onAttachedToWindow()

12-27 07:54:51.875 D/checkbox(21904): setButtonDrawable(Drawable d) mButtonBgHasBeenSet=false

12-27 07:54:51.875 D/checkbox(21904): This is checkbox with ADVANCED_VI_EFFECTS enabled

12-27 07:54:51.875 D/checkbox(21904): setChecked(1) checked=false, mCheckBoxAnimationEnabled=true, mIsAttached=false

12-27 07:54:51.875 D/checkbox(21904): checkMarkDrawable=android.graphics.drawable.StateListDrawable@432e45f0, checkRectangleDrawable=android.graphics.drawable.StateListDrawable@4331ddb0, enabled=true

12-27 07:54:51.875 D/checkbox(21904): setChecked(2) checked=false, animate=false, mCheckBoxAnimationEnabled=true, mIsAttached=false

12-27 07:54:51.875 D/checkbox(21904): TwCheckBox.onAttachedToWindow()

12-27 07:54:54.438 D/AbsListView(21904): unregisterIRListener() is called

12-27 07:54:54.438 D/AbsListView(21904): unregisterIRListener() is called

12-27 07:54:54.448 W/ApplicationPackageManager(21904): getCSCPackageItemText()

12-27 07:54:54.468 E/MoreInfoHPW_ViewGroup(21904): Parent view is not a TextView

12-27 07:54:54.488 D/MultiPhoneWindow(21904): generateLayout : sMinimumStackBoundForPortraitOrientRect(0, 0 - 0, 0), sMinimumStackBoundForLandscapeOrient=Rect(0, 0 - 0, 0)

12-27 07:54:54.498 D/AbsListView(21904): Get MotionRecognitionManager

12-27 07:54:54.498 D/MotionRecognitionService( 2126): ssp status : true

12-27 07:54:54.508 E/EnterpriseContainerManager(21904): ContainerPolicy Service is not yet ready!!!

12-27 07:54:54.508 D/EnterpriseDeviceManager(21904): ContainerId: 0

12-27 07:54:54.508 D/AbsListView(21904): onVisibilityChanged() is called, visibility : 8

12-27 07:54:54.508 D/AbsListView(21904): unregisterIRListener() is called

12-27 07:54:54.538 D/PoliciesMultiplexer(21904): update

12-27 07:54:54.538 D/PoliciesMultiplexer(21904): getAllPolicies

12-27 07:54:54.538 D/EmailProvider(21904): getPolicyMapCursor 2

12-27 07:54:54.538 D/EmailProvider(21904): getorCreatePolicesMapforAccount called

12-27 07:54:54.538 D/EmailProvider(21904): No Policy Map found for the account id: 2 hence creating it.

12-27 07:54:54.548 E/EmailProvider(21904): There are no policies in policy table

12-27 07:54:54.548 E/EmailProvider(21904): policy map is null

12-27 07:54:54.578 D/Email (21904): EmailFeature	CscFeature_Email_EnableDetailRecOption: false

12-27 07:54:54.578 D/AndroidRuntime(21904): Shutting down VM

12-27 07:54:54.578 W/dalvikvm(21904): threadid=1: thread exiting with uncaught exception (group=0x42091680)

12-27 07:54:54.578 E/AndroidRuntime(21904): FATAL EXCEPTION: main

12-27 07:54:54.578 E/AndroidRuntime(21904): Process: com.android.email, PID: 21904

12-27 07:54:54.578 E/AndroidRuntime(21904): java.lang.NoSuchMethodError: Landroid/app/enterprise/ExchangeAccountPolicy;.getMaxEmailAgeFilter

12-27 07:54:54.578 E/AndroidRuntime(21904):	at com.android.email.activity.setup.AccountSettingsSyncFragment.getMaxEmailAgePolicy(AccountSettingsSyncFragment.java:725)

12-27 07:54:54.578 E/AndroidRuntime(21904):	at com.android.email.activity.setup.AccountSettingsSyncFragment.loadSettings(AccountSettingsSyncFragment.java:304)

12-27 07:54:54.578 E/AndroidRuntime(21904):	at com.android.email.activity.setup.AccountSettingsSyncFragment.onCreate(AccountSettingsSyncFragment.java:156)

12-27 07:54:54.578 E/AndroidRuntime(21904):	at android.app.Fragment.performCreate(Fragment.java:1678)

12-27 07:54:54.578 E/AndroidRuntime(21904):	at android.app.FragmentManagerImpl.moveToState(FragmentManager.java:859)

12-27 07:54:54.578 E/AndroidRuntime(21904):	at android.app.FragmentManagerImpl.moveToState(FragmentManager.java:1062)

12-27 07:54:54.578 E/AndroidRuntime(21904):	at android.app.BackStackRecord.run(BackStackRecord.java:684)

12-27 07:54:54.578 E/AndroidRuntime(21904):	at android.app.FragmentManagerImpl.execPendingActions(FragmentManager.java:1447)

12-27 07:54:54.578 E/AndroidRuntime(21904):	at android.app.Activity.performStart(Activity.java:5435)

12-27 07:54:54.578 E/AndroidRuntime(21904):	at android.app.ActivityThread.performLaunchActivity(ActivityThread.java:2278)

12-27 07:54:54.578 E/AndroidRuntime(21904):	at android.app.ActivityThread.handleLaunchActivity(ActivityThread.java:2363)

12-27 07:54:54.578 E/AndroidRuntime(21904):	at android.app.ActivityThread.access$900(ActivityThread.java:161)

12-27 07:54:54.578 E/AndroidRuntime(21904):	at android.app.ActivityThread$H.handleMessage(ActivityThread.java:1265)

12-27 07:54:54.578 E/AndroidRuntime(21904):	at android.os.Handler.dispatchMessage(Handler.java:102)

12-27 07:54:54.578 E/AndroidRuntime(21904):	at android.os.Looper.loop(Looper.java:157)

12-27 07:54:54.578 E/AndroidRuntime(21904):	at android.app.ActivityThread.main(ActivityThread.java:5356)

12-27 07:54:54.578 E/AndroidRuntime(21904):	at java.lang.reflect.Method.invokeNative(Native Method)

12-27 07:54:54.578 E/AndroidRuntime(21904):	at java.lang.reflect.Method.invoke(Method.java:515)

12-27 07:54:54.578 E/AndroidRuntime(21904):	at com.android.internal.os.ZygoteInit$MethodAndArgsCaller.run(ZygoteInit.java:1265)

12-27 07:54:54.578 E/AndroidRuntime(21904):	at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:1081)

12-27 07:54:54.578 E/AndroidRuntime(21904):	at de.robv.android.xposed.XposedBridge.main(XposedBridge.java:132)

12-27 07:54:54.578 E/AndroidRuntime(21904):	at dalvik.system.NativeStart.main(Native Method)

12-27 07:54:54.578 W/ActivityManager( 2126): Force finishing activity com.android.email/.activity.setup.AccountSettingsXL