yashsingh1/xdaforums huggingface dataset:
[Galaxy S III General] HAAAAAATIUUUU:
The other thread will i think will force you to read pages just to get the info you needed. While this thread, i will keep it updated so that your opinions will be added to the first post. Its like brainstorming ;)
[Galaxy S III General] KayKrate:
The HTC one has ultra pixels not megapixels :)
[Galaxy S III General] Theshawty:
So? Hardly makes any difference.
[Galaxy S III General] Glebun:
not correct. all cameras have megapixels, HTC just decided to call theirs "Ultrapixels". It still is 4 MegaPixels (as in 4 million pixels), but the matrix is larger
[Galaxy S III General] Jonny:
Thread closed, please go here >>> http://xdaforums.com/showthread.php?t=2173470
[AT&T Samsung Galaxy S 4 General] Jspeer:
I have been seeing more and more posts popping up of peoples screens (oled) cracking under the glass with reports of no misuse what so ever.

I did some research and found some youtube videos with countless comments of S3 and S2 owners claiming the same thing.

http://www.youtube.com/watch?v=aFQ14_8XDqQ

http://www.youtube.com/watch?v=N5KxsniG_NM

read the comments on these videos especially the one about the S3. Apparently this problem is not new and samsung is fully aware of it now selling s4's with the exact same defect.

This is not due to misuse in 90% of cases and completely unacceptable for samsung to still be selling phones 2 generations later with the exact same problem without taking any responsibility what so ever.

We pay upwards of $700 for these devices and defects like this are absolutely unacceptable.

For those still in denial I bet you would change you tune if it happens to you.
[AT&T Samsung Galaxy S 4 General] devoured321:
My s2, my skyrocket, and now my s4... never have had a crack... I've fallen off horses... While in my pocket and landing on it... Fallen to concrete, tile floors, gravel, countless times knocked of my coffee table and nothing... Hard to believe that these people were not doing something wrong...
[AT&T Samsung Galaxy S 4 General] scott14719:
What percentage of these phones that sell end up with a phantom cracked screen? If you check with the different iphone generations will find the same types of problems. When you sell 10 million plus phones in a month a small percentage of them will have defects. It's not a matter of proof, it's a matter of probability. If the percentage of defects doesn't rise above a certain threshold, it is deemed acceptable. I see what you mean about paying $700 but the fact is that it will happen.
[AT&T Samsung Galaxy S 4 General] devoured321:
Hard to believe things just spontaneously crack for no reason
[AT&T Samsung Galaxy S 4 General] Jspeer:
sorry but there are 100's upon 100's of comments of this happening with the s3 and now the reports of this with the s4 are starting to roll out in masses.

This is obviously a huge problem that samsung knows about but is refusing to acknowledge. I have a very sour taste in my mouth with samsung now. You don't leave 100's probably 1000's of customers with the exact same defect high and dry. regardless of whether you sell 50 million devices or whatever this amount of complaints of the exact same defect needs to be addressed by samsung. As this problem continues to spread which it will people will start to realize that this is very irresponsible business practice. I just can't believe that a company the size of samsung refuses to even acknowledge the problem.

This hasn't even happened to my s4 but i feel for the people that it has happened to and I will continue to display evidence of the problem if no one else will.

I'm sick of the A-holes who just write it off as abuse or whatever. People are dropping the amount of a house payment on these devices and don't deserve this kind of service from such a large company that certainly has the means to address and fix the problem.
[AT&T Samsung Galaxy S 4 General] Planktron:
http://www.webpronews.com/samsung-stress-tests-its-phones-with-robot-butts-2012-11

Samsung tests the living piss out of their phones. As previously stated defects are inevitable. But cracking for no reason is something I will not believe until it is proven to reasonable doubt, and YouTube comments don't suffice. Sometimes my phone bangs against the hardware on my cabinets when I'm washing dishes. I could easily crack it like that and not even notice. How many times have you cut or bruised yourself and not remembered how? Sometimes I look at my hands and say when the hell did I start bleeding? I'm a mechanic so it probably happens more to me than others, but you get my point...
[AT&T Samsung Galaxy S 4 General] scott14719:
Like I said, when you produce millions of products that are mostly screen, defects will happen. It becomes a question of the overall percentage of defective devices. If the percentage of defective screens was higher than the "allowed" margin, Samsung would have / will intervene. As of now, I don't believe that percentage has exceeded the allowable limits.
[AT&T Samsung Galaxy S 4 General] ferganer:
Well, if you have 100's or even 1000's, it's still 1/100 of a percent.
[AT&T Samsung Galaxy S 4 General] Uppercuticus:
Samsung has sold 10m+ Galaxy S4s. Even if 10,000 of them exhibited this defect, that's less than one tenth of one percent of all S4s. Sometimes **** happens no matter careful you are; the significance of the issue just gets magnified with companies like Samsung and Apple due to the popularity and sheer volume of products shipped. If this happens to you, take it in for a warranty exchange. If they refuse that, then complain about it.
[AT&T Samsung Galaxy S 4 General] Jspeer:
I completely understand the odds of how many may be effected but if someone brings in a phone with the oled broken under the glass with absolutely no obvious physical damage to the phone or glass I feel that they should get a free screen replacement. If your going to do enough damage to crack the inner layer it seems to me that the outer glass would be damaged as well.Maybe i'm wrong but it just seems logical to me.
[AT&T Samsung Galaxy S 4 General] Jspeer:
I guess the key thing to do in this situation is get insurance.
[AT&T Samsung Galaxy S 4 General] Uppercuticus:
Do you have an example of Samsung refusing to service the device under warranty?
[AT&T Samsung Galaxy S 4 General] polish_pat:
no, the key thing is to ignore and move on. Ive never cracked a screen and never will, because i make sure my 700$ 200g piece of plastic stays safe
[AT&T Samsung Galaxy S 4 General] Shammyh:
Actually... I think the thing to do is get mathematics.

Let's say, conservatively, Samsung has shipped 10 million Galaxy S4s. Let's say, out of those 10,000 have defects where the screen for whatever reason, cracks/breaks/dies without any abuse on the part of the owner. Since people who have issues are a lot more liable to complain than those who don't, don't forget that those issue cases are over-represented compared to us happy people.

If you do the math with my wild guesstimate numbers, it means that 0.1% of phones have a defect. Or in other words, 1 out of every thousand phones has an issue. While I don't have access to phone data for Apple or other manufacturers, I can tell you that's quite a bit better than the DoA rate for Apple or Dell laptop and desktop computers. I bet it's quite a lot better than the manufacturing fault rate for quite a lot of other electronics in general.

Point is, a whole bunch of people complaining out of millions of consumers does not really indicate an underlying issue. Nothing manufactured in bulk/mass will every be produced completely without issue. And even with the best quality control, some bad units will slip by.

All in all, unless you can show me more than 10,000 individual cases in the past month, where phones have cracked without any abuse, you need to chill out.
[AT&T Samsung Galaxy S 4 General] Jspeer:
regardless of the numbers why should the people it happens to be responsible for the cost of repair? even if 1 in a thousand phones is defective samsung should stand behind their product
[AT&T Samsung Galaxy S 4 General] Jspeer:
if you don't want to read than don't read it. its simple as that. Some people care about this information and i'm happy to provide it. Obviously the topic intrigues you in one way or another or you wouldnt click on the thread.
[AT&T Samsung Galaxy S 4 General] Bender B. Rodgriguez:
This guy gets it.

A certain percentage of defects is completely expected in any manufacturing process.
[AT&T Samsung Galaxy S 4 General] lowandbehold:
Actually, this has been documented by one of the tech magazines, I can't remember which one..either engadget or mashable I think. The device got a crack without any abuse...and it is under the screen. No evidence of a crack or scuff at all on the outside of the glass. Now does an issue that occur in such a small amount of phones warrant a recall? Definitely not. But, Samsung should acknowledge that this may happen and fix it when it does. They have told people that they will not honor a warranty for any type of screen damage.

Another thing, you really should calm down. There is no reason to get angry and belligerent over a post on a forum. If you don't want to read about it, don't click on it. Less stress on you..you will live longer. Promise.
[AT&T Samsung Galaxy S 4 General] murrowxda:
You're right... A certain percentage of defects is completely expected in any manufacturing process.

And its also expected that the user should not be responsible for those defects. Luckily Samsung replaced my defective OLED for free.

You know that little white sticker that changes color to indicate water damage? Maybe there should be something similar on the back of the OLED that indicates excessive stress... instead of Samsung and all the Samsung fanboys accusing us of abusing our phones?
[AT&T Samsung Galaxy S 4 General] ZPaul2Fresh8:
I'm in the same profession. It's hard to keep a phone out of harms way in the shop.
[AT&T Samsung Galaxy S 4 General] Jspeer:
exactly! And this is the point I have been trying to make. I understand that when you manufacture millions of devices some will be duds. But the user shouldn't be responsible for repair when they are unlucky enough to get one of the duds. In 99% of comments I read of this happening to to s4 and s3 owners they get stuck with an $180+ bill in order to get it fixed by samsung, the same company that sold them a dud.

Just not right. Everyone wants to spout out statistics of numbers but never has anything to say about what the company should do to accommodate these unlucky few.
[AT&T Samsung Galaxy S 4 General] Jspeer:
http://www.netbooknews.com/51868/more-mysterious-cracks-appear-on-the-samsung-galaxy-s3/
[AT&T Samsung Galaxy S 4 General] polish_pat:
Its so funny, in the past 3 years, i've known maybe, 50 people who had the GS2 GS3 and now the GS4. Out of all those, only 2 had cracked screen, one of them being my best friend that dropped it while sitting in stairs, the phone tumbled and bounced down a few stairs and luckily for him, he only had 2 cracks that crossed the phone from side to side. The other was a guy i used to work with, he forgot on the roof of his car and drove off, the phone slid off and hit the asphalt. He banged it up pretty bad.

Out of all those people, i've NEVER heard of a crack magically appearing without some kind of event triggering the crack. I think this big deal everybody is making is just general paranoia, just like the scandals with the antennagate started with the iphone, everybody seemed to not be able to use their phone anymore. And then came the glass-gate, where everybodys iphone screens were magically cracking.

All this is getting truly ridiculous. I mean c'mon, do you guys really think that a company that spends over 5 BILLION dollars in marketing doesn't at least put a few hundred million on stress testing and quality control of it's number one selling product? Also don't you guys really think that of a flawed design has been in place since the S2, it would be fixed in the next version, or 2 versions later??

I have a lot of trouble believing the ''i left my phone on my couch and when i came back, it was cracked'' or the ''my phone broke while it was charging overnight''

I dont treat my phone like crap, but i also dont treat it like a 100 million dollar diamond. I have it in my pocket, i throw it on my bed, car seat, it actually fell a few times off my desk and it never cracked or damaged. If there is a design flaw, it should apply for everybody.
[AT&T Samsung Galaxy S 4 General] Jspeer:
Thats like saying if a few cars break down than it coldn't be true unless they all break down. The proof is all over the net. Denial doesn't mean a problem doesnt exist. Sorry if its so hard for you to believe that a problem may exist with your favorite device. Your obviously one of the people that wouldn't believe it unless it happened to you. Like said a few posts back its even been documented by a respectable source such as engadget or mashable.
[AT&T Samsung Galaxy S 4 General] polish_pat:
Like i said, i believe that there might be a problem with the screen being fragile, in the sense that it would crack under less than normal situations, that doesn't mean i believe everybody that said the crack just magically appeared while the phone was sitting on a couch.

Everything has problems, Volkswagens have been top reliable cars for years and a lot of them had major transmission failures way before they should. That does not mean that transmission would fail when the car would be left parked in a garage for years. Now that people know volks have been known for trsnamission failures, everybody that did have a transmission failure for any other valid reason would now blame it on that...thats what i think is happening here
[AT&T Samsung Galaxy S 4 General] freebee269:
so you're saying that the 50 people you've known over the past 3 years should equate to the millions of people over the past 3 years that have owned a gs2 gs3 or gs4? and since those 50 people you've known have not had a "crack magically appeared without some kind of event triggering it", then the other millions of people should not have also? that's not very good logic. just because the people you know it hasnt happened to, doesnt mean it doesnt happen. especially since the other people you dont know is in the millions.

and yes i do agree, if your q1 earnings net profit was 6 billion as samsungs was, then a couple thousand phones having display issues should be nothing to fix.
[AT&T Samsung Galaxy S 4 General] Thermalwolf:
I still will never believe a phone cracks like this for no reason and two, go ahead and start counter searching this info on google. Search for other phones breaking for no reason and you will find the same type of bogus claims.

Sorry guys, whine about breaking your phones all you want but it doesn't just brake. That simple.
[AT&T Samsung Galaxy S 4 General] lowandbehold:
Actually glass can just "brake". It is well documented that these types of things occur with all types of products (tv's, laptops, monitors, phones), not just Samsung phones. Glass can also just BREAK when there are changes in temperature. Of course Samsung conducts testing, but if this occurs in less than 1% of devices, it is very possible they didn't catch it. Vehicles go through recalls every year, and they go through much more testing than a cell phone.

And I am not whining. I have never damaged one of my devices. But, I guarantee that if this happened to you, you would be singing a different tune.
[AT&T Samsung Galaxy S 4 General] Thermalwolf:
Not really cause it won't happen for just no reason and yes scientifically if you want to be a smart ass but then again, temperature changes in glass means it's not just breaking for nothing. That's a reason for breaking. What people are trying to say is, they put there phone down and then come back, just like that now there phone is magically cracked.

Sorry buddy but you're still gonna have to actually prove this lol..

Also it's almost an even mix. Half the people are saying inner LCD is cracked but not the gorilla glass. Others say it's the gorilla glass. Also none of these are cited, I have seen NOTHING on the news about random LCD cracks (phones been out for a bit, something would have arised).

Simply put, almost all these cases are BULL SH!T. Glass can come pre-defected but this is so seldom, even less then the argument of 1 in a thousand or 1 in ten thousand.
[AT&T Samsung Galaxy S 4 General] Jspeer:
So if it happened to you would you still deny it and attribute it to a supernatural force or something?

I don't wish it to happen to you at all but if it did would that be enough evidence for you?
[AT&T Samsung Galaxy S 4 General] lowandbehold:
Done arguing with you. Your use of anger and bad language doesn't help your argument, it just shows your immaturity. If you can't enter a discussion and act like an adult, maybe you should log in as a guest. And you are right, there is absolutely nothing inside of a device that can cause a temperature change within the glass :rolleyes:.
[AT&T Samsung Galaxy S 4 General] freebee269:
since you want proof that it did happen, can you prove that it hasnt happened to these people? i dont want to read a reply about your opinion that "i dont think it could have happened" i want to see you prove that it hasnt happened to them. since you are going down the proof route.
[AT&T Samsung Galaxy S 4 General] Thermalwolf:
It won't happen cause it doesn't JUST happen lol

I have showed zero anger. Also, what are you, twelve; because you type like one trying to act like such an adult.

Let me fix your logic, if something in the device is heating to enough extreme to crack glass, then that's not a glass defect, that's a defect in the mainboard or battery.

Now how about doing some research while I report this thread mmk?

Major legitimacy of the claims is lacking. No proof from them and forcing people to only take there word for it.
[AT&T Samsung Galaxy S 4 General] sptrsn:
This went around with the release of the nexus one. Scared me into not buying one.

I ain't buying it this time. So to speak.
[AT&T Samsung Galaxy S 4 General] freebee269:
this phone does get very hot when charging from the wall, so hot that it is uncomfortable to touch. my phone does it and so does another developers on the developer forum. that change in heat from room temp to hot every day could cause the inside of the screen to deteriorate. which is what some of these people are experiencing.
[AT&T Samsung Galaxy S 4 General] penanogs:
You can argue any point of view on this and still be right. That's the thing about having an opinion. My opinion these are all probably manufactured on a Monday even maybe a FRIDAY. Or could of been no coffee available that day who the hell knows . **** happens!
[AT&T Samsung Galaxy S 4 General] Thermalwolf:
This is a report I have seen confirmed but nobody in any of the claims has said there phone suffered from heating issues.

Also that kind of heat to cause the screen to crack would be enough to begin melting the polycarbonate.
[AT&T Samsung Galaxy S 4 General] freebee269:
exactly my point. you dont know if it happened to these people or not yet you know enough to call "bull****"? and of course legitimacy is lacking, these people dont get on here to make claims to make sure it's legitimate with thermalwolf. they dont even know you. so yes you have to take their word for it. you should have just skipped over this thread instead of coming in it to make an argument.
[AT&T Samsung Galaxy S 4 General] polish_pat:
No, What i'm saying is that there are literally tens of post of people that say that the S4s are breaking like crazy, and that the S3s and S2s were also, i'm just saying that if this was the case, i'd eventually meet someone with that issue, and i didn't. And i've known a lot of people with Galaxy phones. But i'm not saying the problem doesn't exist somewhere, i,m saying i have a lot of trouble believing a phone just breaks while being static.

Glass doesn't just break. Glass breaks because of a change in variables, pressure, temperature, impact. For Gorilla glass 3 to break because of temperature, it would need to be at tens of degrees under freezing and exposed to a rapid change in temperature, such as hot water, the glass itself will not break as gorilla glass is treated to maintain durability between -140 to 400 degrees. The LCD panel under the glass will break way before the glass ever will because of temperature.

An automobile might put you life in danger if there is a problem, thats why they are recalled.
[AT&T Samsung Galaxy S 4 General] lowandbehold:
In a prepared statement, the company said, "Such cracks are the result of rare defects in the frame that put excess pressure on the glass unit. When the frame exerts pressure on the glass unit, the breakage originates near the frame."

Although this statement is not from Samsung, it shows what the issue could be. To claim that this is such an impossibility to even occur in less than 1% of units is complete stupidity.
[AT&T Samsung Galaxy S 4 General] freebee269:
i agree with you that these phones dont have "a magic breaking defect". but they may have a manufacturing defect. some of these claims could be people making it up because they are mad that they broke their phone. and some of these claims could also be a manufacturing defect that presented itself. these things happen all the time. like the back light on a tv going out, or the motor in a dvd player tray going out, etc. neither you or i was there to know what they claim is true or false, so who are you to say what they are saying is "bull****" (the word you used)? you dont even know all the facts. you're just blindly expecting us to take what you say as truth even though you dont know the truth. it's common knowledge that no manufacturing process is 100%. there are going to be some defects or issues. these people that are making these claims obviously are the ones that got a gs4 with an issue. they didnt knowingly pick a gs4 with an issue, therefore they shouldnt be liable for the issue. this is what the OP is trying to say. and i agree with him.
[AT&T Samsung Galaxy S 4 General] Thermalwolf:
I'm not blindly expecting anything. I told you the "breaking points" aka the melting points of heat for Polycarbonate and Glass. I also agree nobody should be liable for factory defects but there's simply no proof that it's a factory defect and when people were asked to show more evidence they would just ignore or denounce the person for asking and not show any evidence that they didn't do anything to harm the phone themselves or provide clear stories for that matter.

Take it as you want. Believe the propaganda if you'd like. It's your choice, but I'm only trying to help you...
[AT&T Samsung Galaxy S 4 General] freebee269:
that's probably because they didnt feel like they needed to prove anything to you. honestly if anyone i didnt know on a message board on the internet is asking me to show them proof, i wouldnt be compelled to do so unless i knew that person could directly help me.
[AT&T Samsung Galaxy S 4 General] Thermalwolf:
This would be 100% true if not on a developer forum. Don't post claims and not back them up. Also never did I ask these people for proof, other people asked, some actual reputable developers too asked and got ignored soooo yea...
[AT&T Samsung Galaxy S 4 General] lowandbehold:
Breaking point aka melting point? Since when is a break Also Known As melting? Evidence was posted that glass can break due to stress from the frame. Although it is rare, it can occur. Please post a link showing that stress from the frame can't cause a stress fracture on glass.