yashsingh1/xdaforums huggingface dataset:
[AT&T HTC One (M7)] Arcen1k:
I got mine on my second try. First was decent and was better than your bad experiences. There was one dead pixel, and a weird spot that if you looked at anything but straight would show the wrong colour. That spot was probably a collection of about 150 pixels. Worked fine dead on, but anything else didn't. Also my power button was very 'mushy' I mean there was no click or anything. I realized the difference after I went to AT&T and exchanged it. The second is flawless (so far), and I'm glad that I chose this over the Galaxy S IV. :D
[AT&T HTC One (M7)] keving9012:
I think you would need a receipt from the AT&T store. I'm not too sure about just calling htc though.
[AT&T HTC One (M7)] WA_Bob:
I must be one of those lucky folks who won the lottery and didn't get a bad one. First batch - Silver 64GB version. The only phone I went through 4 of before I finally got Verizon to give me something else was the Thunderbolt. That was a piece of sh*t from day one and it never got any better. The One and the One X (international) I had before were both flawless! :confused:
[AT&T HTC One (M7)] wotandsdwys:
I got 2 bad ones in a row. Major gaps, the top of the screen could cut you if you swiped across it, and the sim card cover stuck out further than the power button. After that was forced to switch to the s4.

Def miss the looks but not the build quality. Would still have the One if it the ones I was sent were acceptable.
[AT&T HTC One (M7)] bbedward:
Got my silver one today (6/2). I can feel the edge of the glass (barely) by the speaker grill - but its consistent and so small doesn't seem like a defect. No gapps otherwise either :)

power button is tacile, ditto volume. I'm satisfied with the quality
[AT&T HTC One (M7)] bbedward:
Nevermind, have a dead pixel going to exchange it tomorrow :'(

Edit

Actually 3-5 dead pixels scattered around the top 1/4 of the screen
[AT&T HTC One (M7)] mr mystery:
Reading these posts making me reconsider getting one.
[AT&T HTC One (M7)] txmade:
Does anyone else have the issue with the aluminum on the right corner by the front camera being a little raised or jagged. Right where the bezel meets the metal , hope that makes sense. In the corner
[AT&T HTC One (M7)] bbedward:
I seem about perfect minus the dead pixels
[AT&T HTC One (M7)] txmade:
So you don't have that issue , I was just curious if that was normal. I have a case on the way.
[AT&T HTC One (M7)] mcfool123:
Bad Control

Im on my fourth and final one not that this ones perfect but all of them have either had a stuck or dead pixel. Phone 2 was also pushed down so that there was an edge on the bottom and couldn't press power button. Current has a dead pixel but its in bottom left so barely noticeable since theres usually a bar or something there.
[AT&T HTC One (M7)] fin1211:
mine too

My one has said gaps in the body, which I don't really care about. What irks me is the dead pixels. 3 clusters of 'em I've found, can't see them when just using the phone. So who cares. But really HTC?
[AT&T HTC One (M7)] renehd2:
How can I identify the dead pixels?

What I have found is this weird think on my camera, in day I can't notice it, but in night it's really annoying :mad:

Also I think this affects the camera because I can't the a close focus or a macro shot

Can I replace the phone if I bought it from craigslist? I get the box, accessories, etc but not the purchased ticket, and I'm in Mexico right now
[AT&T HTC One (M7)] bbedward:
Make the entire screen black, then white at full brightness and look for them. I have a black spot near the top I can easily see on the white background. On the black background i have 3 specs I can barely see that look like just light coming through.
[AT&T HTC One (M7)] ebrn01:
I just went through 3 HTC One and all have screen issue. I'm giving up on wanting to own this phone.
[AT&T HTC One (M7)] SlimJ87D:
My GF and I are really lucky. We bought 3 HTC Ones, one of them is going up for sale. All 3 were fine, no dead pixels or problems. One of them had slight gapping on the top.

I was really scared but all turned out well.

---------- Post added at 04:27 PM ---------- Previous post was at 04:25 PM ----------

How did you locate these dead pixels and why don't you try running a dead pixel fixer before having to return it. If a dead pixel fixer gets rid of them you might as well keep it since everythign else is good as well.
[AT&T HTC One (M7)] bbedward:
I used a dead pixel app that set the screen to diff. Colors

And I did, just didn't work :)

Traded it in and got a new one, no dead pixels (I looked very hard), and no gaps :)

Edit,

Also go into a dark room when you look, will make it easier to spot
[AT&T HTC One (M7)] schn1tt3r:
My Dev Edition had a weird descoloration in three places (three dots) when you put a gray image. I noticed this when using FireFox browser and clicked on that drodown to view opened tabs button.

I am waiting on the cross-shipment to return it and will see how well the other one is. How many of these exchanges can I have? I really want the One, the only Android phone I want to use, but I cannot justify spending $650 for messed up screen.
[AT&T HTC One (M7)] ameza001:
Issues with my One(s)

Silver 64 Gb - received on April 18th (preorder)

- slight gaps between top and bottom speaker grilles and bezel. Barely noticable, can fit a post-it between grille and bezel on top.

Black 64 Gb - received May 30th (free upgrade and overnight shipping! http://xdaforums.com/showthread.php?t=2303028)

-large gap between top grille and bezel which tapers tighter toward the bottom of the device. Zero bottom gap.

-top grille, screen and bottom grille are positioned low on the bezel. Slight bezel reveal over top grille, slight bottom grille overhang. Power button is flush with the bezel and difficult to operate.

-camera module appears uneven - almost like it's loose. It sits flush to the body on the bottom edge, and countersunk on the top edge. I can push it in and the defect seems less visible.

I dont plan to return it. A friend of mine also has the black 64 and it doesn't look any better. Plus, the three main stores in my area do not have them in stock and i don't want to hassle with shipping only to get another bad one. Oh well.

:eek:
[AT&T HTC One (M7)] schn1tt3r:
Tomorow, my replacement HTC One arrives and a friend wants me to buy one for him. I'll buy that other one as well and keep the one that is in the best shape. I don't mind tiny gaps, but I sure as hell do mind dead pixels or weird discoloration spots like the ones on my current Dev Ed.

I hope one out of these three devices has perfect screen and not horrible gaps because there is no other Android phone I would want to own which means I would be forced to go back to Apple which I really don't want after having had the HTC One.

They should at least take extra quality control on the Dev Ed as a "thank you" to those willing to dish out the extra $$$
[AT&T HTC One (M7)] tjsooley:
Warranty exchange today lower mic failed
[AT&T HTC One (M7)] schn1tt3r:
So my exchange phone arrived today and it is worse than the other. The other had 1 dead pixel and 3 discoloration spots only visible on gray background. This one, as soon as you boot up the phone you can see TWO super bright white pixels. How can they sell phones without even turning them on to see the failure of the screen? $650 is premium price to pay for such junk to happen.

To add insult to injury, exchange process said to wait for exchange phone and use the included FedEx label. Well ZERO labels were attached to return the phone. This is unacceptable. I will give this exchange thing ONE last try before I go back to Apple again. At least they have quality control.

EDIT: This phone has huge gaps 2 bright pixels and just realized I paid $1300 cross shipment and, as per their website, I should have gotten it overnighted... packaging slip clearly says TWO DAY. What a horrible company LetsTalk is and I am disappointed with HTC's quality control. One last shot, if 3/3 devices suck, I will never buy an HTC again.
[AT&T HTC One (M7)] tjsooley:
My white one was like that and then 3 days later the mic failed
[AT&T HTC One (M7)] schn1tt3r:
With 2/2 devices with severe quality issues and low repairability ... it makes me think... are these guys just sending previously returned phones to people in hopes that new owners of these devices won't notice/care for the flaws?
[AT&T HTC One (M7)] karnovaran:
Very possible. Most of us aren't so picky.
[AT&T HTC One (M7)] crawlgsx:
Well so much for that, it formed a whole bunch of dead pixels right in the lower middle of the screen. Exchanged it for another one. This one has no dead pixels, same slight lip in the glass at the top left of screen, but this one has a lip across the entire bottom of the screen where it meets the aluminum. It also has a gap in the top left corner of the plastic/alum that I can slide a sticky note in to.

Thinking about trying again but I'd rather have these issues than dead pixels.
[AT&T HTC One (M7)] schn1tt3r:
Man I would take small gaps for sure. I don't even use cases and I would be OK with smallgaps. Dead pixel and spot on one, two super bright pixels on the other, however, I cannot. Now I can't get a 3rd cross shipped because I have two of their devices so Have to wait for these to get back before they send me another.
[AT&T HTC One (M7)] schn1tt3r:
So, out of the blue, I get an email today saying that I was charged for a crosshipment again. I didn't order it so I called and they said that they already sent 2 phones. So basically, I've been charged for 5 phones by LetsTalk so far and I have ZERO in my hands. Both defectives ones I sent today and they say 2 are coming even though my original order a month ago was for only ONE. What is this trash? I would never suggest anyone to buy from LetsTalk. I know I won't ever once I get this thing cleared.

EDIT: I just gave the tracking number to UPS rep and was told it, again, was a 2 day shipping. I specifically asked the rep yesterday that I should get the OVERNIGHT as advertised and was told I would... LetsTalk has to be the worst company I have ever dealt with.
[AT&T HTC One (M7)] Clownzer:
Just dropping in my two cents, I picked up a silver HTC one from best buy today. The first one had a razor sharp edge on the top left hand corner and between the bottom of the screen and the bottom speaker peice part of the rubber seal was being squished up. I retuned it and got one that I am happy with but it does have a very small gap on the top of the phone edge and bottom.

No biggie since I use a case but still...
[AT&T HTC One (M7)] nyamoV2:
Only had to exchange one. My new one has some minor gaps but that doesn't bother me. First phone died less than 24hrs after purchase. Just decided it didn't want to charge anymore.... QC seems to be a problem from what I see. My desire HD cracked under the glass in one week when I bought that new. So this is nothing new to HTC
[AT&T HTC One (M7)] likeitnot:
I got my first HTC One on the 24th of last month and it had some gaps and 3 stuck pixels in the upper left corner, but nothing I couldn't look past simply because I convinced myself they were truly me being nitpicky for the sake of being nitpicky (though to be fair, I am paying them hundreds for a product that is expected to be used at the very least for 2 years). However, after 4 days the phone began restarting on its own. Reset it 3 times, troubleshooted it, etc. etc. and the rep at my store said to exchange it w/o even needing to ask.

I get my second one and this one out of the box literally, and I sh!t you not, had 3 scratches on the back of it. And not tiny short scuffs, but 3 long scratches up by the camera. The funny thing about that is the rep that opened the box noticed it before I did when I was holding it looking at the screen. Otherwise everything looked fine - screen wise.

Well, he exchanged it for another one and I said I'll just keep this one regardless lol and he laughed. Well, physically, they did a shotty job when it comes to precision esp. around the volume rocker and sim card tray but I looked past it. Well, last night while I was using my phone in the dark I noticed 4 stuck white pixels...oh boy here we go again, but they were so little and on the edges that I could care less tbh. Well, when I was looking at my gmail inbox (white background) I see there are3 bright white pixels showing up on it. Different pixels and placement then the other 4 I can only see on dark backgrounds.

I'm not sure what to do because I am no longer w/n my 14 days (today makes the 15th day) and already exchanged what I believe to be to many times. I'm kind of embarrassed to step foot back in that store even though the reps themselves seen my issues with their own eyes lol. Maybe I'll just suck it up and use it because the HTC One is THE phone for me, personally. Just sucks because now that I know they are all there I notice them every time without setting out to do so.
[AT&T HTC One (M7)] digitalism:
Indeed, had similar issues.

My first HTC One had a couple dead pixels out of the box, didn't really notice them until my custom boot splash would show whenever I rebooted, and sure enough, 3 white dots!

Took it into Best Buy, had a hell of a time trying to convince one of the guys about the bad screen, at first they said they couldn't take it back in because it was considered "cosmetic".

I got so pissed that I spoke with a manager for about 30 minutes, and of course he was trying to lowball me too, and even claimed he couldn't see any bad pixels!

I called him an asshole and told him I wanted a new phone or I'll call corporate since I used to work at Geek Squad a few months back. After I was blatantly pissed, he finally offered me a new phone, and the second one is in worse condition! Ya, the pixels are good, but the power button is flush against the body of the phone so it's almost IMPOSSIBLE to wake/sleep the screen. I have to literally press my fingernail into the botton to get it to go. AND, the SIM slot is COMPLETELY misaligned, and occasionally I will get the "NO SIM INSERTED" error.

I went back to Best Buy only to find the same manager who just told me to get the hell out of the store LOL.

Guess I'll have to drive 3 hours to a different store.

I'm pretty pissed with the quality, and a little surprised since I used to own the HTC Inspire 4G back in the day, loved that phone, except for the crappy camera that stuck awkwardly out the back.

Anyways, that was my vent for the day.

:eek:

I feel you guys!
[AT&T HTC One (M7)] TylDurden:
Got the wife a silver one, than me a black one a week later. Both seem flawless. Sure the top of my glass isn't 100% flush but I didn't even notice it till this thread. No dead pixels, no glue, no gaps, impeccable battery life. I had no idea these issues even existed.
[AT&T HTC One (M7)] hyelton:
Got mine in Gastonia, NC Had to drive a bit to get it, shockingly no problems at all. No Gaps or anything And this is my FIRST ONE lol. Swapped it for the S4 didnt like the problems of lag and service I kept having.
[AT&T HTC One (M7)] msz006:
Ordered a Silver 32GB last week, received on Saturday the 8th, had a gap at the top and screen does not sit flush with the speaker grille

Called customer service on Monday and thought maybe black one will have better QC since it was released later

Well, the replacement black 32GB came in today in even worse shape!!

Instead of brand new unopened, this phone has seals broken off, reapply with a QC pass sticker and accessories not inside plastic bags

Look obviously to me as a previous customer replacement been send out as new.

This one also has a completely sunk in power button, excess plastics and dent on the side trim, and a couple scuff marks

Called CSR to complain and they said from their end, it was placed for new phone not open box or refurb

Anyway, since it is my 2nd exchange, they had to submit a form to get authorization so looks like I need to wait about another 4-5 dyas.

Also, because I got the phone with special retention pricing ($99), I can't even corporate store can not process return/exchange
[AT&T HTC One (M7)] canadiankorean:
Whoever has a perfect HTC One, should post a photo of their phone.

I'd love to see the no gap, screen flush HTC One.

I've checked probably 7 HTC One phones and decided I don't want to risk or spend time finding a flawless one.

I'm still debating on the S4, HTC One or wait for another phone.

My HUP is due in 1 month... decisions...
[AT&T HTC One (M7)] likeitnot:
Today I received my replacement HTC One and boy was I pissed off. Like, I was legit pissed.

Let me first just say the issue with my last one was a cluster of bright stuck (?) pixels on the left edge that could be seen at almost all times if on a light background and a few on the bottom right that were visible on darker screens because they'd change color. Generally, that doesn't bother me and I could overlook it had they not been visible without the need of looking for them.

The phone itself was perfect otherwise. Not shotty workmanship on the cutting of the white resin surround or big gaps.

Well, this replacement phone's screen was pretty spot on, no dead/stuck pixels to be seen. HOWEVER, there were 2 scratches on the back, and not just the kind you have to hold your phone a certain way to see (like almost invisible hairline scratches) but the kind I could (and did) drag my fingernail across and physically feel. And on top of that the sim card tray was protruding on the side of the phone as if there was something stuck inside it.

I immediately called them and let them know. Of course they were sympathetic to what I was telling them and placed an order for a new one but I let them know I have no intent on continuing this back and forth. I don't want to waste their time/efforts and I don't want to waste mine nor my money either.

If this next one doesn't work out, and I'm hoping it does, I don't know what to do. 3 exchanges is beyond what I should ever have to encounter. Though, the bright side is they have been incredibly forthcoming and helpful.
[AT&T HTC One (M7)] schn1tt3r:
I bought a Dev Edition and first came with some weird three discoloration spots visible only when the background was gray. I did a cross-shipment and was charged the value of two phones (as usual). Well the replacement arrived with two super bright pixels and huge gaps so I asked for another cross-shipment. They said that I had to at leas send one back to do a cross-shipment. I sent both back and realized, even though thye've said I couldnt do another until they get at least one phone back, they had done another cross-shipment.

At this point, I basically paid for value of 5 phones (1 phone plus 2 cross shipments) and had no phone in my hands. Finally the 3rd one came and this one is near perfect. Well, I go an check my bank statement and I have been refunded a total of $649.99

LetsTalk is the worst company I have ever dealt with. I've been with customer support so many times and they cannot fix my refund issue. I should have been refunded 1299.99 twice, instead, I've been refunded only 649.99 and I don't know what to do to get my money back other than contact Bank of America.
[AT&T HTC One (M7)] sal1311:
This is my 3rd HTC one and all three have been perfect. The first 2 are gone because I was debating on color than returned them for the gs4. After that I traded someone again for the htc.
[AT&T HTC One (M7)] yah00z:
I purchased mine three weeks ago. Zero issues whatsoever. Literally no gaps....totally flush. Zero dead pixels... Flush display, etc,etc. Its build quality is amazing.

Also My friend had crackling in you tube on his HTC one. Turned out to be his router. On LTE no peroblems nor on other wireless routers.

I love My HTC one.

HTC One - Unlocked, ARHD 12, Bulletproof Kernel, Several mods.

Nexus 7 - Cyanogenmod

Tab 2 7 - Cyanogenmod
[AT&T HTC One (M7)] baudilus:
Same - I went to the store two days ago and first got a silver one, but saw the same problems as mentioned - gap between the phone and top speaker grill, screen not flush, so I asked for another one. They didn't have any more silver, so I got a black one.

No regrets at all - no flaws and everyone wants to watch the video highlight clips over and over.

Plus the black looks more sexy.
[AT&T HTC One (M7)] msz006:
I know the power button is suppose to be raised a little bit above the body but some of you have flush power button.

How about volume button? Does the volume button sit flush against the body or does it raised a little bit?

I have checked about 5 HTC One owned by people I know and only 1 has both power and volume button raised.

2 has the power button raised but flush volume button and 2 other has flat power and volume buttons.

Obviously, the one with raised power and volume button is most responsive and easy to use..
[AT&T HTC One (M7)] ar118:
mine came ok.

had a small scratch on the top but not really noticeable. also the glossy plastic molding has a small bulge that isnt noticeable until you look at it.

defiantly happy with the phone. a lot better quality coming fronm my note 2
[AT&T HTC One (M7)] jagadeeps:
Identified Dead Pixel in the screen

After Using the HTC One around two months i identified a dead pixel in the screen.. Immediately i went to AT&T device support center.

They replaced my phone with a new one.. The New one is good but not sure why the battery of the new one is not as good as the old one.
[AT&T HTC One (M7)] mrrick:
You said you had your phone for a couple months and that att replaced the phone for you.. Did they give you a hard time at all? What all did they require? Receipt or anything else? Did you ha e the protection plan with your phone? Just curious as I'm thinking of doing the same, but I bought mine locally so I don't have a proper receipt.. I have two dead pixels I've recently found and not to mention the dreaded purple haze camera issue.. Thanks for any info..

Regarding the QC, unfortunately with this beauty, yeah htc dropped the ball it seems.

*s¡gned
[AT&T HTC One (M7)] jagadeeps:
I bought my phone at Target.

They have not asked for any bill and I donot have any protection plan.... After entering At&t device support I was asked for my phone number and problem...

They took my phone and examined... Accepted it has problem and replaced with a new one.

Everything done within 30 min..

I also cross checked with them if they are giving me a refurbished phone.. they confirmed it is a brand new one.. that's all..
[AT&T HTC One (M7)] mrrick:
Fantastic news.. Thank you very much, I think ill head to my local att tomorrow then..

*s¡gned
[Nexus 4 Q&A, Help & Troubleshooting] xTremePower:
Hello,

I come frome Galaxy nexus forum,,

I just selled my Galaxy nexus and buyed the Nexus 4

But I don't understand one thing :

What exactly the difference between

Nexus 4 Android Development

and

Nexus 4 Original Android Development

thread ??

what you mean with "Original" ??

PS : II have the GSM Nexus 4
[Nexus 4 Q&A, Help & Troubleshooting] sigma392:
Original Android Development Section means most of the code are yours while stuff in the Android development section are usually based from the Original thread but with cherry picked features.
[Nexus 4 Q&A, Help & Troubleshooting] xTremePower:
ah ok thanks :)

so in Nexus 4 we don't have GSM and CMDA versions :)

so, i will prefer Android Dev section :)

thanks for this reply :)