yashsingh1/xdaforums huggingface dataset:
[Galaxy S 4 Q&A, Help & Troubleshooting] Gash128:
I was reading through this thread the other day getting slightly worried the same would happen.

Not 2 days after this exact thing has also happened to my s4 :(. My phone was in my front shorts pocket with both a spigen glass.tr protector and case which are perfectly undamaged in any way shape or form, I pressed the home button as normal and the gg glass actually cracked from the button upwards as the samoled started displaying exact lines across the screen as the pictures shown in OP, right in front of my eyes! I am pissed! Thing is if you try and flex this device in the slightest you can feel how flimsy the build quality is. When I initially received the device it also occasionally would flicker, most noticeable on pure white pages, I put this down to buggy initial software and once on foxhound rom never really saw it again until this issue!

I am incredibly cautious with my phones so I can see this happening to an awwwful lot more people over the next few months...
[Galaxy S 4 Q&A, Help & Troubleshooting] Euthye:
Oh no, 3 more reasonable reports the afternoon I order mine, I hope this isn't the reason for the rapid price drop, I'm gona buy a protective screen covering case this evening, why don't Otterbox make a flip case??? Dahng.
[Galaxy S 4 Q&A, Help & Troubleshooting] MartinC#1:
Care to link these threads? The fact that this is internal damage to the LCD is a concern and I think the amount of people reporting the same issue (which is not related to a drop which is a known and expected weakness to most phones) in such a short period of time is significant

I expect Samsung will silently fix the manufacturing/design fault and this will become null but it is clearly a concern for potential buyers
[Galaxy S 4 Q&A, Help & Troubleshooting] BarryH_GEG:
Sure, I wouldn't want people to have to look four pages back.

GG3's strength and flexibility start at 1:58.

[YOUTUBE]K4f9gQ7b6Gg#![/YOUTUBE]

The SGS4 is the first device to use GG3 so there's nothing to compare it to. GG3 is also based on a completely new formulation from Corning. So its flexibility may end up doing more harm than good if it doesn't provide the rigidity previous versions did when bonded to the underlying display panel. That, or the underlying display would have cracked anyway and GG3 just doesn’t get taken out with it the way earlier versions would have. It’s too soon to say and 30 cracked AMOLED’s out of a large number of devices in use isn’t a smoking gun.

From Corning...

CORNING, N.Y. , January 7, 2013 – Corning Incorporated (NYSE:GLW) today will introduce Corning® Gorilla® Glass 3 with Native Damage Resistance™ at the International Consumer Electronics Show (CES) in Las Vegas this week. This latest version of the most widely deployed damage-resistant cover glass for consumer electronic devices is based on a completely new glass composition, with durability enhancements developed at the atomic structural level of the glass.​
[Galaxy S 4 Q&A, Help & Troubleshooting] LadyDiana0265:
broken s4 screen

Since you are a tech, I have a question for you.....

I have watched 2 videos online of the S4 being dropped. In the first video, it was an s3,s4 and iphone 5. The all had protective cases on and were dropped from 4 feet at three different angles (on back, on edge and on front) the ONLY time ANY of these phones had any damage to the screen was when they were dropped DIRECTLY onto the screen. In the second video they took the s4 and the Iphone 5. WITHOUT protective cases they were dropped from pocket height, chest height and than about 7 feet high. It was only at the 7 FEET HIGH that the s4 sustained damange to the corner of the glass, but the screen was still visible and working. My son got his s4 about 3 weeks ago and has dropped his a few times without any protective case....no probs. My daughter's phone fell out of her pocket at about 18 inches from the ground, with a protective case on....and it fell ONTO THE BACK...near the corner (there are scuffs ONLY in the exact spot she says it fell and she is a VERY HONEST person, so I do Not doubt her)....and the screen cracked on the front...there are about 9 lines going across the front (inside the glass). you can't even see any damage unless you hold it at an angle. It obviously didn't hit hard, b/c it doesn't appear anything else is damaged...you can hear texts coming in, the phone still receives calls, the alarm still goes off and the phones still tries to 'scan for her face'. However, the screen is completely blacked out.

I find it odd that her phone drops from such a short distance and can bust but i have seen these videos where it takes dropping WITHOUT a protective case at 7 FEET HIGH b/f ANY DAMAGE is sustained....and the SCREEN STILL WORKS!!! I have an s3 and have dropped it multiple times from multiple heights onto multiple surfaces...and no problems. It makes me wonder if there is some defect with her phone. could this be possible?
[Galaxy S 4 Q&A, Help & Troubleshooting] ITALIANNYC:
Meh I am not canceling my order over this. With the amount that have been sold, if this was a serious problem, there would be a massive amount of complaints and recalls. Crap happens sometimes. My co worker has it and its in his pocket all day, and hes bending and lifting etc etc

Besides, mine was on backorder so I probably got the latest version made coming to me lol

Buying that Urban Armour Gear case also, looks pretty bad as$
[Galaxy S 4 Q&A, Help & Troubleshooting] msavic6:
I just picked up my S4 and got a good deal on insurance so just in case I join the 5/10ths of a percent that this happened too, I will be covered.
[Galaxy S 4 Q&A, Help & Troubleshooting] LadyDiana0265:
s4

OKAY....well, than how do you explain the fact that I watched two videos where the s4 is dropped from various heights and various angles (on back,on angle and on front with protective cases at 4 feet from ground and in other video from pocket height, chest height and about 7 feet from ground without protective cases) and the only damage was when dropped directly on front ...the screen was SHATTERED.and also from 7 feet.....the corner cracked BUT the screen was still working FINE. my son also got the s4 a week before my daughter got hers and has dropped it without a protective case and has no damage. My daughter was about 18 inches from the floor, the phone fell out of her pocket and it fell on the back and the screen has got about 9 'lines' across the top corner (directly opposite of where the case was dropped,as the case has scuffs directly on the other side). You can't even see the damage unless you hold it at an angle and the outer glass 'feels' fine. Everything (such as we can hear text msgs coming in, the alarms go off, the phone rings and we can tell it is trying to scan for her face) is working fine but the screen is just DEAD. I can't understand how it can fall 7 feet without a protective case and the glass can VISIBLY crack ON THE OUTSIDE, but it only falls 18 inches and it cracks on the INSIDE. Seems to me to be a defect of some sort. Anyways, It obviously isn't so 'impact resistant' if it can't handle that. The S3 ended up being found to have an issue with the screen and I suspect the same will happen with the s4

---------- Post added at 01:23 AM ---------- Previous post was at 01:04 AM ----------

but don't you think the fact that the GLASS is not damaged yet the AMOLED is...is evidence of a flaw?

---------- Post added at 01:28 AM ---------- Previous post was at 01:23 AM ----------

yes. my daughter's was the I9500
[Galaxy S 4 Q&A, Help & Troubleshooting] BarryH_GEG:
Random uncontrolled drop tests will deliver random results. How any device fairs when dropped all depends on how it lands. If two random tests net the same result it doesn't really prove anything except that the way a device landed in a particular test delivered the same result (positive or negative). People looking to prove a point often find a drop test that makes that point. Here's one where the SGS4 was done in by a 4' drop.

[YOUTUBE]kjE__rr7J1s[/YOUTUBE]

I dropped my N2 flat on its back on concrete the other night. A device landing flat on its back is second only to landing on its face in terms of likelihood of the display being done in because there's little that the impact can be dissapated over. It survived when based on the fall it shouldn’t have. You spin the wheel and take your chances. Here's a pic of what the TPU case looked like after the fall. Big gnarly drop.

My opinion? No. I think GG3 behaves differently than previous versions and, especially in situations of stress and flex, will survive where the underlying display won't. Historically, with previous versions, both would have cracked. But I think a lot people want to believe what you're saying. To achieve the thinness Samsung has with the SGS4 the AMOLED panel's probably thinner too which would make it more susceptible to stress and flexing. Here's a picture of the glass and panel assembly bonded together. It's incredibly thin. If you want to see a 360 of it look at 3:14 in the stress test video above.

I’m just expressing my opinion based on looking at the same stuff everyone else here is. That doesn’t mean I’m right. If 30ish displays are cracking a month (the duration of this thread so far) out of tons sold that doesn’t seem that significant to me. And if 30ish turns in to 45ish or 60ish per month as the base of SGS4’s being used grows over time that’s not particularly alarming either. Those are relatively low numbers for a device sold in such enormous volume. I do think GG3 not cracking where the AMOLED panel does is going to fuel a ton of “ah! ha!” posts claiming design defects though. Let's face it; no one's happy when their display cracks no matter what the circumstances.
[Galaxy S 4 Q&A, Help & Troubleshooting] ITALIANNYC:
Might not matter much to people but if you have insurance, I'm pretty sure that you can sell on ebay a cracked amoled GS4 in great condition for probably the same amount that the replacement will cost you.
[Galaxy S 4 Q&A, Help & Troubleshooting] negrobembon:
hmmmm, better start taking xtra care of my S4 just in case
[Galaxy S 4 Q&A, Help & Troubleshooting] @rbiter:
I thought this thread was for cracked screens from pockets. The people reporting cracked screens from drops are polluting the thread. If you dropped yours, take a tissue and go cry about it in another thread. I want to know about screens sustaining damage from pockets or just using it in your hand or on a table.

Sent from my GT-N7100
[Galaxy S 4 Q&A, Help & Troubleshooting] LadyDiana0265:
HOW do you know those phones in those pockets didn't receive some sort of an impact? IDK the truth of every claim,but I know the truth of mine...otherwise we could just LIE and say it 'just cracked' all on it's own! i think when a phone with a protective case falls 18 INCHES from the ground ONE TIME onto it's back (and has a cracked amoled but there are MANY videos & instances of the S4 falling from as high as 7FEET WITHOUT a protective case and the amoled is FINE) gives cause for concern. Adding instances of 'minor falls'...is NOT polluting this thread. YOUR ATTITUDE is polluting this thread.
[Galaxy S 4 Q&A, Help & Troubleshooting] @rbiter:
Are you 13? This is wrong thread for you. The gs4 you mentioned was dropped. Seriously. Crying a river about it is just raising your blood pressure. No, I don't believe every story here. But I do believe, rather know, any drop whether it's 2", 18" or 84" is a drop. Case closed.

Sent from my GT-N7100
[Galaxy S 4 Q&A, Help & Troubleshooting] LadyDiana0265:
I'm sorry,but who made you the boss of this site? What gives you the right to decide who can or can't post on here? You have the nerve to ask if I'm 13? Well, given your grumpy & ornery attitude and resposes...I would surmise you to be a grumpy OLD fool. Your response,once again, just solidifies the impression you emulate every time you open that hole between your nose & chin. The only thing that raises my BP is dealing with ppl like YOU. End of subject.
[Galaxy S 4 Q&A, Help & Troubleshooting] BarryH_GEG:
This is really silly. You're obviously upset that a brand new phone has a broken display; fully understandable. But comparing a specific seven foot drop to your particular situation is pretty much irrelevant. Perhaps the specific phone that survived the seven foot drop would have been done in by your 18" fall. Perhaps your broken device would have survived the seven foot fall. Perhaps both situations would have been different had the phone's landed a different way.

Displays break. Samsung's not going to repair your phone for free, there's no evidence of wide spread defects or fragility, and there aren't enough people that feel the way you do to even mount a credible campaign to make Samsung feel any differently. Catharsis time is over. It's time to move on and pay to have your phone repaired. Hopefully you have insurance.
[Galaxy S 4 Q&A, Help & Troubleshooting] @rbiter:
Yep. 13.

Sent from my GT-N7100
[Galaxy S 4 Q&A, Help & Troubleshooting] FLASHnox:
Of course this isn't widespread, the average consumer doesn't go online and post about it, they call there provider and ask for a replacement or the price to get it fixed. I just got my S4 yesterday and as a guy who wears semi skinny jeans, i'm a bit worried. Also I would hate to put this in a bulky case, there's no point in buying something so slim and aesthetic just to put it in a bulk case. I guess I could try a belt pouch, but too be honest that's for workers and old people. Possibly a leather pouch might work? Just place it in my pocket? Well I have no idea, guess ill take it back and take another look at the htc one. It's a shame, I really wanted expandable storage and a replaceable battery.
[Galaxy S 4 Q&A, Help & Troubleshooting] Eduard98:
Hello,I'm new here and I read some pages of your guys problems...and I want to ask you something: You guys have this problem on the i9500 or i9505? I really want to buy S4 i9505 but my buget is for one phone,and if the S4 will fail,I will be back to my Galaxy S2.
[Galaxy S 4 Q&A, Help & Troubleshooting] BarryH_GEG:
I've had at least a dozen Android devices over the past two years. I've dropped them more times than I can count. I've had a tablet run over by an "excuse the cart" at DFW airport, I've had phones cartwheel down an escalator, one got completely submerged in water, and another got run over face-up by a food cart on an airplane. They all survived and none needed repair. And in every forum for every one of those devices there were one or more threads *****ing about displays breaking and/or the device being fragile. You want to know my secret? Luck. Blind luck.

We're discussing ultra-thin devices that have one side that's almost 100% glass. They are going to break. It's no different than car accidents. You can live in constant fear about what "might" happen (which will probably create what you're trying to avoid) or drive responsibly and hope the force is with you. If the SGS4 is "weak," the N3 will be even worse with more display area and being probably near as thin. In spite of the rhetoric in this thread I'm getting one anyway because I want the features. And if it breaks, so be it. I'll get it repaired via insurance. More than once if I have to. At the end of the day the insurance will be $99 up front and the deductible is $99 to have the screen repaired. So total cost with two screen replacements will be at most $300. That's not enough to stop from getting a device I want and that I'll know I'll enjoy owning. Different strokes for different folks.

Here's what I use as a belt clip. It's really form fitting to the phone and adds very little bulk. Because it so snug around the phone it also provides protection should you drop it.

http://www.pdair.com/index.php/smar...500-gt-i9505-horizontal-pouch-type-black.html

They also have this which adds some protection and at least “does something” in the process.

http://www.pdair.com/index.php/smar...iv-lte-gt-i9500-gt-i9505-book-type-black.html

This

might

add some "flex protection" and it doesn't screw up the look of the phone too badly.

http://www.pdair.com/index.php/smar...laxy-s4-siv-lte-gt-i9500-gt-i9505-silver.html

---------- Post added at 12:54 PM ---------- Previous post was at 12:51 PM ----------

Everything being discussed applies equally to both.
[Galaxy S 4 Q&A, Help & Troubleshooting] LadyDiana0265:
Since i got my daughter this phone for a grad gift, that makes it PHYSICALLY impossible for me to be 13. However, once again....your response shows how immature you truly are. The fact that you just HAVE to get the last word in....(no matter what it may be) is proof of that. So...go ahead. Prove me right. AGAIN.
[Galaxy S 4 Q&A, Help & Troubleshooting] Eduard98:
Thanks...I think I will buy HTC One... Really want S4 but not with that problems...
[Galaxy S 4 Q&A, Help & Troubleshooting] LadyDiana0265:
IF you can't SEE the absurdity in a phone that can be dropped from 7 feet without a case and doesn't break,as opposed to some phones that break in a pocket or from just a short fall, than that's your choice. "LUCK" applies only in the sense where someone has 'bad' luck to get a dud phone or the 'good' luck to get a good one. 'luck' in how the phones fall, the distance,the angles, or without protection has obviously been proven irrelevant. As for there not being enough 'evidence' on the S4...as it was just recently released (just last month here), I think time will be the best indicator of that. Even IF my daughter didn't have this happen to her phone,i can see that there is an issue with SOME of these phones. I have had no problems with my S3. Does that mean there is no issues with them? The fact that Samsung started covering the costs (or recalling) for them is proof of that.

Besides, you obviously haven't read my post about how the manager of the store where we got the phone has submitted our repair issue to the head office of our provider and is diligently working to get the cost of the repair covered,if not at least have them cover 1/2 of the cost. hmmmm....wonder why he would do that if it is really my daughter's 'fault' ? Samsung may not be willing at this point to admit there is a problem, but thankfully we are with a GREAT provider who cares about its customers. No matter what...her phone is still under warranty, so the phone is going in to be repaired by the manufacturer and if we have to....we will pay for it. Am i pissed to spend another $200 after spending over $500? YOU BET. But at least I feel reassured that when Samsung admits (whether aloud or quietly) there is an issue with some of these phones and pays to repair them, I will just be able to bring my paperwork in and get my money back. i'm done talking about this for now. But you can be assured when I get my $ back and/or when Samsung admits there is an issue...I will be back here to see what the naysayers have to say.
[Galaxy S 4 Q&A, Help & Troubleshooting] msavic6:
There are so many variations in which a device that is dropped can land. You device may not crack after a 7 foot drop but it will crack from 2 feet. Unfortunately it is the luck of the draw.
[Galaxy S 4 Q&A, Help & Troubleshooting] BarryH_GEG:
You really need to take a breath. You joined XDA solely so you can rant about your cracked display. Mission accomplished. Now you're just being belligerent and antagonizing people for a purpose that's unclear to me. No offense, but if you can afford two £430 phones for your children I'm guessing you're in a better position than a lot here to pay to get your screen replaced. I'm sorry you had a problem but it doesn't really excuse your behavior toward people that have been on this forum far longer than you and will still be here long after you've left. And [MENTION=2296211]rbi[/MENTION]ter who you’re sniping with has a “thanks count” of 764 which means that many people benefitted from his contributions here. And yes, people here take that in to account when judging someone’s credibility.

---------- Post added at 02:02 PM ---------- Previous post was at 01:48 PM ----------

The One deforms when it's dropped. So rather than replace the display you'll potentially be replacing the uni-body. And the glass-backed XZ and N4 both have very long threads discussing people's experience with them cracking. The bigger the display and thinner the phone the more likely it is to suffer damage when dropped. Based on what's been shared so far I'm not personally ready to brand the SGS4 as "weak." It's probably weaker than the SGS3 because of its dimensions and size of its display but that doesn't mean it deserves a scarlet letter (yet). The toughest high-end phone available right now is probably the SGS4 Active. It doesn't appear to have GG3, it's thicker than the SGS4, and has a LCD panel which might be more durable than the new ultra-thin AMOLED panel in the SGS4.
[Galaxy S 4 Q&A, Help & Troubleshooting] Eduard98:
I understand that he deforms when he is droped,but to drop is a thing and to put it in the pocket is another thing...stranger.

So,what should I choose? S4 or One?
[Galaxy S 4 Q&A, Help & Troubleshooting] @rbiter:
Lol. :banghead::banghead::banghead:

Sent from my GT-N7100
[Galaxy S 4 Q&A, Help & Troubleshooting] BarryH_GEG:
I wouldn't want to influence you; especially because you've said you're not in a position to deal with damage and would end up going back to your SGS2. Your point about body damage vs. screen damage is a good one though. You can use a derformed One where you can't use a cracked SGS4. If you have some time, see what this thread looks like in a couple of weeks. If it explodes with damage reports the One's probably a safer choice. If it stays the way it is with a couple of random reports every few days the SGS4's probably not as "weak" as being portrayed.
[Galaxy S 4 Q&A, Help & Troubleshooting] Eduard98:
Okay,thank you,I will watch how topics will be and in 2 weeks I will choose what I will think is the best for me.:fingers-crossed:
[Galaxy S 4 Q&A, Help & Troubleshooting] FLASHnox:
I took back my s4 to tmobile and went to a ATT reseller to pickup a HTC one and they only had the S4, so I ended up with that. I bought a $20 bodyglove case with it as a temporary case, or maybe permanent. I really do like that 2nd case you posted, I possibly look at that. Any other S style pouches or cases you guys know about?
[Galaxy S 4 Q&A, Help & Troubleshooting] chickentuna:
My wife dropped my phone last week from our bed, face down. I have the S-view cover but the cover is open the time she dropped the phone. Though I doubt that even if it's closed it would have protected the screen from the impact. Anyway the amoled/screen survived without any visible scratches or damages.

I'm luck the screen didn't break I guess or maybe the impact is not strong enough to break the glass
[Galaxy S 4 Q&A, Help & Troubleshooting] Simply_Android:
sorry for the late reply, so what is the problem with these s4's, after it being in the market for awhile, i had opened at least 70 of them, so what it is, its the super hd amoled display, the way there made, some that are over heated when being made have been left with WEAK spots if you may, and those spots break very fast and easy, with the lightest pressure, nothing should happened to the touch screen though, just some faulty devices, not all
[Galaxy S 4 Q&A, Help & Troubleshooting] :
I have always used leather pouches, good quality. Like the feel of the phone only in my hand and no signal degradation--

This one is great, nice leather and a pull tab with magnetic clip on back--

http://www.amazon.com/SPIGEN-SGP-Sa...id=1371648753&sr=1-4&keywords=s4+leather+case
[Galaxy S 4 Q&A, Help & Troubleshooting] rallyfan1986:
mine has cracked in exactly the same way - a hairline crack in the gorilla glass - no shattering like some of the other pictures I've seen
[Galaxy S 4 Q&A, Help & Troubleshooting] BarryH_GEG:
I'm keeping the list updated and added you to it. We're at 32. But that includes a discoloration, completely dead display, and two GG3's that cracked with the AMOLED being fine. For the GG3 cracks, I don't know what to tell you. Looking at the video it looks pretty tough to do GG3 in. The HTC Butterfly S was announced today and will be coming out in the summer. It'll be using GG3. We'll see how it fairs.