yashsingh1/xdaforums huggingface dataset:
[Galaxy S 4 Q&A, Help & Troubleshooting] ranger4740:
Ive had my gt9505 for 3 weeks now, I came from htc legend almost 3 years and htc dhd for about 3 months I used them both with no worrys or cares, what I have noticed with the s4 is it very un-comfortable in my pants pocket for sitting due to the shear size of this phone and it wouldnt surprise me in the least if the rotational twisting through it's axis breaks screens.

The issue I believe is NOT a manufacturing defect at all, it is really bad engineering on behalf of samsung, this phone NEEDED to have an alloy uni-body to absorb the axial twisting force...

Don't get me wrong, this is a truly awesome phone but I tend to think the S3 is a better phone (my wife has one for 6 months now), it's a bit smaller, fits in the pocket so much better and it has fm radio! Stupid omission by samsung if you ask me. The S4 range is supposed to be the flag ship and should be the best in everything.

My wife has also dropped hers a few times naked (the phone not her lol) with minimal damage to the case....

I could go on but it's starting to become a comparison post so ill stop.

I always take my phone out of my pocket when I sit down. In the car it goes in a phone holder, or esle in a breast pocket.

Thanks for reading :p

---------- Post added at 04:37 PM ---------- Previous post was at 04:28 PM ----------

I've got something else for you to think about, I just did it, and it scares me even more now how weak this phone is...

If your game enough try this, grab your phone in your finger tips top corners in your left, bottom in your right. Now rotate your hands gently, very very gently, in opposite directions my phone made horrible creaking sounds, sounds I never ever want to hear again on a $700+ phone thats only 3 weeks old....

Oh by the way, if you do break your screen doing this don't blame me!!!!
[Galaxy S 4 Q&A, Help & Troubleshooting] Oniyuri:
Has anyone had their amoled break while using an otterbox defender case? I just bought my phone and about a wk ago. Whenever I'm up and about, I usually have my phone in my jeans pocket so I know I might be increasing my risk of this happening. I'm hoping the thickness of the otterbox will somehow dampen the chances of me harming my screen through torsion.
[Galaxy S 4 Q&A, Help & Troubleshooting] Tinderbox (UK):
If the otterbox does not bend easy, it should afford some protection, the harder it is to bend the better.

It`s about time for flexible screens to make an entrance me thinks.

John.
[Galaxy S 4 Q&A, Help & Troubleshooting] Euthye:
Or a line of steel cases, I'm working on one now, I've solved the cut hands and ripped pockets with rounded edges I call it "radius edge" or re™ and I've got the weight down to only 23 oz, so about ready for market.
[Galaxy S 4 Q&A, Help & Troubleshooting] Tinderbox (UK):
Great Idea, but make certain that the case does not scratch the S4 while being fitted.

John.
[Galaxy S 4 Q&A, Help & Troubleshooting] Euthye:
Damn damn dang it! I'm gonna have to change all the dimensions so I can bond a foam layer on the inside, especially the inner flap, your idea explains all the anomalous scratches I've been having on my test phones!
[Galaxy S 4 Q&A, Help & Troubleshooting] Tinderbox (UK):
I don't have an S4 only an S3 and an HTC One M7, but there are reports of scratches on the HTC One being made when fitting metal cases, so that`s why i mentioned it about the S4.

John.
[Galaxy S 4 Q&A, Help & Troubleshooting] chalid:
There is no design flaw in this phone. What do you think? Samsung building a multi billion dollar flagship device without thoroughly testing it? The Galaxy line has grown to be Samsungs most important consumer electronics product of all time. They will do anything to secure that position. Check out the videos:

https://www.youtube.com/watch?v=K4f9gQ7b6Gg

https://www.youtube.com/watch?v=dc9c5YFyovU

If it really was a design flaw, everyone would be affected, which clearly is not the case. There are only ~70 (unfortunate) people with this problem, out of millions of sold phones. And since this thread is on page 1 on google, the audience isn't only limited to XDA members. So if there really was an engineering problem, the number of people complaining about broken AMOLED screens would skyrocket. But that's not happening. Instead the thread nearly lay dormant in the last 2 weeks.

I'm carrying my SGS4 in the front pocket only, since day 1 (May 13th) without any case. It's still as good as new. No problems at all.
[Galaxy S 4 Q&A, Help & Troubleshooting] dev1975:
Must admit I was feeling a bit anxious reading this thread, as I'm looking to upgrade to the S4 within a week! It looks as though it's a fairly uncommon problem (certainly if a small percentage are experiencing this out of the millions that have been sold), though I guess I'll know for sure by this time next week. Fingers crossed, eh?!
[Galaxy S 4 Q&A, Help & Troubleshooting] pepsimaxmjs:
add another to the list

My Galaxy S4 in Samsung protective Smart cover has mysteriously expired whilst on holiday in France. Seemed to crack on a flat surface in a car. Had been in my pocket previously. Black screen, no GG3 damage. Hairline crack in the display from top of volume rocker across screen. Have to move screen back and forward to see this crack.

I have had 2 other Samsung Galaxys, nonewas so fragile. Typically my phone is in a hip holster, so no stress on it. 2 months old.

I wonder if thecover design plus heat is a factor. Will report theproblem to Vodafone and ask for warranty Areplacement
[Galaxy S 4 Q&A, Help & Troubleshooting] titus1:
Now I'm thinking 'bout selling my S4 before it happens...
[Galaxy S 4 Q&A, Help & Troubleshooting] Glotttis:
good luck with your never ending journey to find the perfect phone.
[Galaxy S 4 Q&A, Help & Troubleshooting] trendkilla:
weak weak weak screen

Ok, I have to say, this is horrible.

Galaxy S4 in front pocket, nothing else. Layed on grass. Soft Plush Grass. Carpet Grass.... For maybe 3 minutes tops. That was enough to crack the lcd UNDER the Gorilla glass...... Really. That is sad. I'd bet my Galaxy S1 I could stand on it without a problem, let me go try that right now........... Oh wait I mighe need to use it.....

200.00 insurance deductible for this really sucks.
[Galaxy S 4 Q&A, Help & Troubleshooting] msa_6292:
Dont freak out u Guys!!!!

... All u need 2 do is just Try not to keep your GS4 in ur pocket(Specially front pocket) while u wanna sit somewhere that u know it would twist a bit. otherwise S4 is the best phone ever and if it didnt have the plastic material, just imagine how heavy it would become in our hands... It's only 130 grms..:D
[Galaxy S 4 Q&A, Help & Troubleshooting] omias:
+100000000
[Galaxy S 4 Q&A, Help & Troubleshooting] titus1:
I know that there's no perfect phone. Just questionable built quality.
[Galaxy S 4 Q&A, Help & Troubleshooting] @rbiter:
Perfect phone? A gnote2 minus the capacitive/physical button with software navigation and minus 80% of the stupid Samsung bloat. Some of the bloat is actually useful or not too bad. Heck, better yet, keep the gnote2 as is and Samsung gives up the source code. Hint hint Samsung. Sure would be nice to have source on the gnote3. Now that would be innovation.

sent from my gt-i9505
[Galaxy S 4 Q&A, Help & Troubleshooting] Billy Madison:
There is one
[Galaxy S 4 Q&A, Help & Troubleshooting] ccl2003:
Samsung never told you to put your barebone S4 in your jeans' front pocket, You can buy a $500 phone but you can't buy a decent protective case or screen protector? Any 5" will surely crack by your habits. Goodluck in your search of a perfect phone. Let us know if it breaks again,
[Galaxy S 4 Q&A, Help & Troubleshooting] Laraleo:
so sad bro i thing blackberry is very strong Mobiles other then but Samsung is the no 1 mobiles this time.
[Galaxy S 4 Q&A, Help & Troubleshooting] Euthye:
Whilst in principle I agree with you I feel that on a good day I could lift up to 160g so I would opt for the metal chassis that was rigid enough to protect the display.
[Galaxy S 4 Q&A, Help & Troubleshooting] msa_6292:
u would really feel even 10 grams when u r lying down & u want to use ur phone. I had 150 grams phone before. and after I bought s4 I realized how much difference is between 130 & 150 grams...

although I'm not saying that Samsung couldn't work on its material...:rolleyes:
[Galaxy S 4 Q&A, Help & Troubleshooting] titus1:
Kind of reasoning that is somewhat hard to swallow. You can't use your phone now bare? Samsung might just forgot to print these in the box..."Importance: Quite fragile. Needs case and screenprotector. Sold separately"
[Galaxy S 4 Q&A, Help & Troubleshooting] deaffob:
This kind is thread is such a waste of time. It's all relative really. If I was wearing my tight Diesel jeans, I can bend a metal spoon with my front pocket.
[Galaxy S 4 Q&A, Help & Troubleshooting] rgshah3:
Anyone in india who has faced this problem? Can be a manufacturing defect

If our screen cracks within a year of buying the device, Samsung will replace the screen for Rs. 500 (approx 10$) so no worries here :P
[Galaxy S 4 Q&A, Help & Troubleshooting] LouZiffer:
You don't realize this, but the S4 is slightly smaller than the S3. If the S3 fits in your pocket well, then the S4 should also. The screen is larger of course, so it doesn't have as much "phone" surrounding it to protect it.
[Galaxy S 4 Q&A, Help & Troubleshooting] donkito:
I have dropped my i9505 model by accident the day before and it felt from about 1.2 meter high. So when I picked it up I was expecting the worse - smashed screen and etc., but no! It haven't even got a scratch on the back or at the glass. The only damage was slightly scratch on the side bazzel, but it is almost invisible. So I guess there is some models with some kind of glitch or something.. :confused:
[Galaxy S 4 Q&A, Help & Troubleshooting] ccl2003:
uotac Richard

That's the risk you took but don't blame the manufacturer for it. Nobody refrains you from using the phone bare but you should have thought about the possible consequences before you placed it in the front pocket of your jeans that's all I am saying.
[Galaxy S 4 Q&A, Help & Troubleshooting] ezy1022:
I read this thread before I got my i9505 and was pretty concerned...as soon as i turned it on i bent and twisted it and it was fine...

btw i am an infantry soldier in the US Army and always keep it in my front pocket getting in and out of tactcal vehicles, and wearing full body armor at shooting ranges, you name it i have done it and i dont have any case...i use a zip lock bag when i know i will be getting wet...

99% of the world isn't as active and rough as i am (with my gear)...so if your worried about buying the phone bec of this thread like i was, don't be...Either these people don't have any situational awareness or are lying about what happened...
[Galaxy S 4 Q&A, Help & Troubleshooting] ohraii:
I think it's kind of rude of others to automatically assume these people are lying just because their SAMOLED hasn't cracked. Since every phone is not made EXACTLY the same, it's totally possible that a miniscule of bad batches got in with a defective SAMOLED. People have gotten new phones with their vibration motor breaking after a few days, soft keys not working, etc. It sucks that these people have gotten the worst thing to break on them - the screen since in most people's mind broken screen = consumer's fault.

Honestly, it's luck of the draw.
[Galaxy S 4 Q&A, Help & Troubleshooting] tanky321:
Here's another, got my S4 2 days ago. Bought a speck candyshell case, then the screen cracked within 2hrs! I've always carried my phones this way and have never had this happen.
[Galaxy S 4 Q&A, Help & Troubleshooting] ccl2003:
People will always complain about something because they will never admit their mistake even if its all their fault and that is reality fellows. Blame the manufacturer that's the easiest thing to do because if that's the case then manufacturer's would have included in their warranty policies user negligence. I just hope people here are honest because haters and posers can always post here so as to have a chance to lash at Samsung.
[Galaxy S 4 Q&A, Help & Troubleshooting] titus1:
If these things hasn't happen to any S4 user...then this forum wouldn't be created. Wasn't it?
[Galaxy S 4 Q&A, Help & Troubleshooting] drmjp93:
After such reviews i will revert back my THOUGHT to buy GS3 instead of GS4

---------- Post added at 11:46 AM ---------- Previous post was at 11:40 AM ----------

whom to believe and whom to not! :(
[Galaxy S 4 Q&A, Help & Troubleshooting] ranger4740:
What you on about? Are your trolling? WHY qre you trying to tell things to people that is simply not true? I have both the s3 and s4 right in front of me in my hands right now. The s4 is longer and wider nuff said!!!!!!
[Galaxy S 4 Q&A, Help & Troubleshooting] henrik.dk:
exactly.
[Galaxy S 4 Q&A, Help & Troubleshooting] theo80:
I get 5 hours screen time on stock rom. And that includes web browsing (wifi only) and games (realracing3, minion rush, etc.)

Sent from my GT-I9505
[Galaxy S 4 Q&A, Help & Troubleshooting] chalid:
http://www.gsmarena.com/compare.php3?idPhone1=5371&idPhone2=4238 :cool:

The SGS3 is a little more curvy at the top and bottom, so it might seem it's smaller. It's actually not.
[Galaxy S 4 Q&A, Help & Troubleshooting] LouZiffer:
Thanks. Not to defend my attacker, but perhaps they're looking at a Galaxy S4 Active, which is larger. Still... good to inform the misinformed. ;)
[Galaxy S 4 Q&A, Help & Troubleshooting] Euthye:
Or perhaps they thought the discussion was about the Audi s4 which is I believe bigger than the i9300 though of course the Audi is not bigger than the Note 2 which is from the same design family.
[Galaxy S 4 Q&A, Help & Troubleshooting] rgshah3:
All those who's screen cracked had a cover?
[Galaxy S 4 Q&A, Help & Troubleshooting] Cleverfish:
hi,

i had my i9500 for 3 weeks. last night i was sleeping with my phone at my side. in the morning when i woke up, i've found that my phone already jumped out of my bed.. when i checked my phone, nothing were damaged, also the lcd and touchscreen. my i9500 don't have any screen protector or casings..

so my point is, not every GS4 weak. maybe u've just being unlucky having a defective device.

p/s: i remembered there was a time my friend bought a Galaxy SL i9003, had lost signal reception issue. u know what, he throw the phone to a wall! but the phone survived, LCD and touchscreen didn't crack..

Sent from my GT-I9500
[Galaxy S 4 Q&A, Help & Troubleshooting] Zibri:
Mine slipped from my hand on the first day (aaaarrrrgghh) and landed from 150cm to the hard ground with the screen facing down.

You won't believe there is not even the slightes scratch on the glass nor on the bezel.

My first iPhone cracked while charging though. (thermal stress? wtf!)
[Galaxy S 4 Q&A, Help & Troubleshooting] nanshihui@qq.com:
oh.......

when i see what happen with you.

i felt i was lucky!

because i also dropped my s4 on the floor.

fortunately , there was nothing problem with it.
[Galaxy S 4 Q&A, Help & Troubleshooting] NBruderman:
How a phone can possibly break from charging?! wierd
[Galaxy S 4 Q&A, Help & Troubleshooting] darushah.shah:
This is utter waste, either yu don't know how to handle a phone or else u r just trying to divert people's mind of not buying s4... I do have s4 and it has fallen a couple of times and I keep it in my front pocket all the time. How can yu buy a $700 phone and break it in 2 hours? Its better yu switch to some basic model as compared to such high end smartphone... :banghead::mad::sly:
[Galaxy S 4 Q&A, Help & Troubleshooting] debzkool:
My opinion

ow to begin with

I have had an S4 for the past one month. My screen got cracked 2 days back. Now let me get a clear picture here:

By screen crack do you mean the outside digitizer which is made of Gorilla Glass 3 or the actual internal screen?

How many of you with cracked screens used a S-View cover?

The Gorilla Glass itself is pretty strong and wouldnt break easily unless dropped on the edge.

If its the internal screen that you are talking about, let me shed some light on the scenario:

My phone was in my pocket. I checked my mails, got into my car, drove to work (about 30 mins). Got off the car, checked the phone and the internal screen was cracked. I was that such a thing was possible till I started searching online for the same. There are hundreds of users who are facing an issue with the internal screen cracking upon keeping them in your jeans pocket. I do use the S-View cover(Absolutely useless,only protects your phone from front scratches)

The build of the S4 is very thin to keep upto the current market needs. With a slight twisting pressure on the phone, you could end up breaking the actual internal screen. Please do not try this as this would surely break the screen. I tried it after the initial crack and the screen kept cracking upon a little pressure.

Now since I am in India, Samsung is giving a promotional offer of replacing your screen for any damage to it for one whole year. The screen is said to cost around 130$ in India. But instead as per the offer I just had to pay 9$ for its replacement towards handling charges.

Now everyone who all are arguing about the screen being strong and the screen breaking is because of misuse, could you please tell me why would Samsung give such an offer for no reason? Samsung may offer free bluetooth headsets, cases and several other promotional offers. But this is the first time that they have gone ahead to give a screen replacement for on whole year.

Samsung is well aware of the issues with the build quality and hence such offers. I am a pro Samsung guy and have owned the S,S2,S3 and now S4 along with a Tab2. This is the first time I have faced such an issue. If I would have handeled my S4 the way I handeled the others, I am sure it wouldnt have lasted a day.

Just wanted to share my experience and opinion.
[Galaxy S 4 Q&A, Help & Troubleshooting] prakhardeep:
I agree.

It is indeed very strange to give an offer for screen replacement that too for full year !!! I have never seen such as offer for flagship device.

Looks, like the screen is indeed weak and Samsung can't do anything except this.
[Galaxy S 4 Q&A, Help & Troubleshooting] msavic6:
Your phone surviving a drop like that unscathed is pure luck. Consider yourself lucky!
[Galaxy S 4 Q&A, Help & Troubleshooting] abszero7:
Just because...

Just because it hasn't happened to you doesn't make the stories of others any less plausible. You act like situation awareness is a commodity. Its not particularly difficult to be aware of what clothes your wearing or what events happened prior to the phone cracking. Why the hell would the 50 or 60 or whatever number of people lie about how their phone breaking especially on XDA. If I cracked my screen on my own then I wouldn't be on this forum complaining.
[Galaxy S 4 Q&A, Help & Troubleshooting] Zibri:
See for yourself: http://www.zibri.org/2010/05/shattered-iphone.html

It was not for charging.. probably it was a thermal shock. It was cold outside, the window was open and the phone was charging beneath it.

Probably that shattered the glass.
[Galaxy S 4 Q&A, Help & Troubleshooting] evivbulgroz:
hello,

Could someone with a broken screen check if the glass is flush with borders and/or if there is any other defect like slightly raised glass or something like that? I may be completely wrong, but maybe the problem might appear if the screen/glass were incorrectly glued.In that case, a minimal twisting could cause the amoled to crack because it is very fragile.In this video (link) you can see the glass is glued to the frame with some sort of double side adhesive, while the back of the amoled is is glued like a sticker on the backplate.If there was a defect on one of these adhesive, it could explain all that.

Thanks
[Galaxy S 4 Q&A, Help & Troubleshooting] NBruderman:
WIERD
[Galaxy S 4 Q&A, Help & Troubleshooting] gee2012:
Man you are funny, was it intentional? :D
[Galaxy S 4 Q&A, Help & Troubleshooting] theo80:
It happens. I once broke a glass ashtray while stubbing out my cigarette.
[Galaxy S 4 Q&A, Help & Troubleshooting] Zibri:
If you are talking about the post about the movie, yes. But the phone was shattered, as I said because of a thermal shock, probably.

I see no fun in that.
[Galaxy S 4 Q&A, Help & Troubleshooting] XVI™:
Like I said before, how many times you've seen a bruise on your leg etc and have no idea where it came from, same as your phones, you have bumped it without knowing, simple as that

Sent from my many times dropped S4, without any damage
[Galaxy S 4 Q&A, Help & Troubleshooting] djmaxi:
I never expected to end here.

Actually I was thinking that my phone was going to end in flames due to the random overheating issues...

Free fall from 1.5 meters. "Protected" by a Tunewear eggshell case.

Gorilla glass 3: Inmaculate - Pass

Amoled Panel: Gone :(

Wondering how much it will cost me to get it repaired in HK...
[Galaxy S 4 Q&A, Help & Troubleshooting] reckoner_85:
Although I am aware that this could be some random manufacturing defect, the number of people who had this happen to them on this thread is a bit scary, I like this phone a lot and it was going to be my first Samsung phone coming from HTC, I've got to say I'm bit hesitant to place my order now. I'm going to keep following the thread hopefully an explanation would arise soon.
[Galaxy S 4 Q&A, Help & Troubleshooting] Glotttis:
i'm sorry but you are wasting your time following this thread. this thread isn't official, list of names here wasn't confirmed by anyone. who knows how many of those was truly because of manufacturing defect and how many because people just dropped their phones and such. people lie you know, especially on the internet where it's easy to remain anonymous.

remember S3 sudden death thread? in the end it was incredibly small number of phones affected.
[Galaxy S 4 Q&A, Help & Troubleshooting] gsbharaj:
Despite I was very carefully with my s4, it fell from bed onto the floor with face down and without any protectors. I had a full fleged heart attack. Checked it found no damage or even a single scrach anywhere. May I was lucky or s4 is really good
[Galaxy S 4 Q&A, Help & Troubleshooting] ranger4740:
I dont know if your bed is what I'd concider normal or not or if you have carpet or not either, odds are both are normal? 2-3 feet onto carpet. This is international forum so anything is possible :):)

However, Imho any phone should be able to drop from bed hight onto carpet floor 1,000,000 times and never have any damage.
[Galaxy S 4 Q&A, Help & Troubleshooting] sharpeyedman:
I noticed there are lots of fake spigen cases being sold online. You wanna make sure that u got a legit one first.

I dont use armor case all that much because I cant seem to let go of ultra slim types now. I use either sipgen ultra slim snap on or the body glove slim case.

As for the looks, armor series are hard to beat. I think slim armor gives good protection as well but u could have gotten faulty case if not unlegit.

Edit: Here is link on how to spot counterfeit spigen cases.

All of my Spigens are authentic.

https://www.youtube.com/watch?v=NceTJMZ96-c&feature=youtube_gdata_player
[Galaxy S 4 Q&A, Help & Troubleshooting] gargam:
French guy here having the exact and same issue. After 3 months of use, a common day in a common jean : screen is dead. I was very carefull with my GS4 all the time. The amazing gorilla glass 3 preventing me from buying a custom case. The phone looks good as new, but it seem the battery edges crushed the screen from behind. I am an engineer student and this makes me want to punch samsung engineers in the face.
[Galaxy S 4 Q&A, Help & Troubleshooting] evivbulgroz:
What makes you think that it's the battery which is reponsible?
[Galaxy S 4 Q&A, Help & Troubleshooting] Bughlol:
My brotherly advice: Do go for GS4, today I broke my screen without any obvious reason. It was in the side pocket of my jacket and when I took it out after some time I was shocked to see the screen damaged. Its construct is very weak and imho HTC One is quite superior

:crying::crying::crying::crying::crying::crying: