yashsingh1/xdaforums huggingface dataset:
[HTC Desire X] ekulnitsua:
I appreciate everything thing you've done so far and everything you will do, and I'll be very happy to help.

These kind of letters are my speciality. I'll draft something now so we can all send them across...

How about something like this (VERY heavily based on the Desire S letter):

Dear HTC,

We appreciate the good quality, look and feel and the design of HTC smartphone products. That’s why our developers have created many ROMs for the phone with the Ice Cream Sandwich (4.0) Kernel source code, but currently our developers are left unable to continue further.

An official HTC Desire X (codenamed proto) Jelly Bean (4.1.1) OTA (Over-The-Air) update was released almost two months ago on the 27th of March, 2013, and subsequently updated and rolled out throughout the Desire X userbase. The htcdev.com website, however, has still not been updated with the matching kernel source.

As we are sure you are aware, Android is an open-platform and is based on the GNU/Linux Kernel. The Linux kernel is licensed under GNU General Public License v2 or GPL (http://www.gnu.org/licenses/gpl-2.0.html), which, as such, means that you are legally obliged to release the source code for any derivative work within a reasonable time frame.

This, however, is not just a legal obligation; developers are working hard to bring new ROMs and continue support to your devices, which many of your customers are eager to use. By releasing the kernel source code you can improve our experiences with the device and with HTC as a company. The very openness of Android is intended to draw many people and by withholding kernel source code you are ultimately alienating your customers who may move on to purchase devices made by a different company (e.g. a Google Nexus device with pure and newest Android).

We appreciate that you have made a commitment to aid us in the development of firmware by allowing for the unlocking of the bootloader, but without the Kernel sources such gestures remain severely hampered. Similarly, we are grateful that you are continuing to support the Desire X and it’s community, but we would all be happier if your continued support was not only directed at your customers, but also in the spirit of Linux and as required by copyright law.

Yours Sincerely,

The xda-developers community.

This letter was written and is signed by the xda-developers community.

(ok, I've finished tweaking now, that should be it)
[HTC Desire X] conqeror:
Well written ekulnitsua, I hope that it will make them worry about this problem. I would wait for a reply and then (if they won't share kernel sources) report to GNU.
[HTC Desire X] hell_lock:
They haven't even released JB rom worldwide so dont expect kernel sources to come so fast.. They will release it when JB has reached to all the parts of the world.

Renowned companies like HTC usually comply with the licenses. They have a good image. Just wait for some time...

[MENTION=4503217]deathnotice01[/MENTION] we need ur skill here :D
[HTC Desire X] The Android Manual:
Just sharing my Idea :) Peace :)

Dear HTC,

First of all Good Day! I have used HTC Devices since 2011 and I have liked the way you guys made HTC Sense and all the components that make your devices run better than others. Starting from Froyo to Jelly Bean I have an HTC Device. A few weeks ago my friend received an OTA (Over the Air Update) for JellyBean (Android 4.1.1) and HTC Sense 4+ this update was great! it made the device smoother and cleaner and more battery efficient, even though there were some "minor" bugs this update stood out and made me more proud of my HTC Desire X, obviously this was better than Ice Cream Sandwich which came stock on the Desire X, I wrote this letter to ask you guys to please update the Kernel Sources for Jelly Bean which came with the new 3.4 kernel if Iam not mistaken.

I'am sure that you guys are aware, Android is an an open source operating system (OS) based on the GNU/Linux Kernel. he Linux kernel is licensed under GNU General Public License v2 or GPL (http://www.gnu.org/licenses/gpl-2.0.html), which, as such, means that you are legally obliged to release the source code for any derivative work within a reasonable time frame.

This however is only a request. Developers are working hard to make new ROMs for the HTC Desire X and continue support to your wonderful device. By releasing the kernel source code you can improve user experience to your device and help developers in the process.

We appreciate the things that you have done for your devices and maintaining them by series of updates and making them better everytime.

But without the Kernel sources such gestures remain severely hampered. Similarly, we are grateful that you are continuing to support the Desire X and it’s community, but we would all be happier if your continued support was not only directed at your customers, but also in the spirit of Linux and as required by copyright law.

Yours Sincerely,

The xda-developers community.

This letter was written and is signed by the xda-developers community.

Just sharing though, I was supposed to send this but I should post it here first I have re-written some sentences from the 2nd post so please don't be mad :) and sorry for my crappy English :p if HTC would not release these sources Zombies will eat them alive XD
[HTC Desire X] neXus PRIME:
Thumbs Down :p:p

Been waiting for too long man. 45 days was the promise, and its been near 60 days. And there isnt even a SUPPORTIVE ANNOUNCEMENT that it will come. Why cant they even make an OFFICIAL STATEMENT, just to calm our nerves. Thats very bad image they are making in eyes of good developers like atis112 and others.
[HTC Desire X] hell_lock:
I am really patient.. We will definitely get it in future.
[HTC Desire X] dansou901:
+1

I think so too. Why should they share their sources now if we don't complain? We should decide. Either make only one letter for the whole community, or as many letters as possible so that they'll have enough to read.
[HTC Desire X] The Android Manual:
Well personally HTC would not care for our letters anyway :mad: because look at this OTA? NeXus PRIME is right 45 days is promised to spread the update world wide its been 60 days and still nothing I have also done the same thing for the Desire C users ( I was supposed to buy that if i never knew HTC has a stock of DXs :) ) and they never responded :( But those kernel sources would be awesome :p

But its worth a shot :)

Peace :) dont flame me XD

And what should I put in the letter its asking for my full name :) should I put XDA-Developers? Or my name? :) thanks :)
[HTC Desire X] Uizz.UW:
Well ... released in all countries or not , it's still released out there and it's licensed under GPL . The product is officially out there but the sources are not . It's not like it's in a beta test or anything , at least not officially . A release has been made , regardless of its bugs , and the kernel sources should have been provided as well . At least that's the way I see it :P

Also , we should first wait for a response from hTC before reporting them to GNU . Maybe hTC still have some arguments & reasons for not releasing it . Maybe the cleaning lady didn't go through all the code xD

I'm really disappointed to see how such a promissing device as the DX has so little ROM-wise development . It's wierd because hTC seems to be quite the developer-friendly company , unlike Samsung for example .

This was my first hTC and even though I'm really liking the overall look , feel & performance of the device , I really , really don't like Sense xD
[HTC Desire X] ekulnitsua:
There's really no point mincing words and playing nice: don't think they wouldn't come down on your heads if you used some propriety HTC code / design - Beautiful widgets are a case in point.

The whole idea of Android is that it's open source, anti-copyright, a stark contrast to the world of apple & microsoft and withholding sources is completely contrary to this philosophy.

Agreed though, I think we send this letter (or variations of it, if you're not happy about the strength of the language) wait a reasonable amount of time and then report it if nothing has happened / no reasonable reply is received.
[HTC Desire X] dansou901:
I am really happy with the strength of the language. We have to show them what we want and that they are doing something wrong, so...
[HTC Desire X] Rebekka_Sun:
I think someone who has a higher position should write the letter. As a "normal" person we won't succeed.
[HTC Desire X] dansou901:
If we act as a big community, it should work too... But if someone of us would know someone working there, this could help...
[HTC Desire X] hell_lock:
This is what we sgy users did..

http://xdaforums.com/showthread.php?t=1869565
[HTC Desire X] Rebekka_Sun:
The xda-developers must have a founder! Why don't we ask this person? I mean the developer of this site will get more "reaction" than some "members". Or why don't we act on Twitter, facebook, instagramm, ... There are so much people even on Facebook. We'll have a chance.
[HTC Desire X] hell_lock:
You are high.
[HTC Desire X] ekulnitsua:
My thoughts exactly...
[HTC Desire X] The Android Manual:
Samsung is more developer friendly than HTC :p + they release their kernel source immidiately without people asking them :) :)
[HTC Desire X] atis112:
Thank you [MENTION=5057856]ekulnitsua[/MENTION] and [MENTION=4662845]The Android Manual[/MENTION] and everybody who support us. I already made an online petition too, I hope we will got a lot of sign, and we can write enough letter for HTC, and they will take it seriously. I will update the OP soon. I will add the link to the petition in the message, the link to this thread and if it isn't problem for you I add my email too, and so they can contact with me if they want, and i will share their message with you.

Thank you

atis112
[HTC Desire X] atis112:
Would be awesome! Do you have this device?
[HTC Desire X] deferte:
Hi,I would ask some questions.

The source code of ics kernel is present on the HTC site, so why is not present a working cm9? Excuse for my bad English
[HTC Desire X] Zarboz:
I don't have the unit but what's the device codename
[HTC Desire X] nightwalkerkg:
HTC Proto (Protou).
[HTC Desire X] atis112:
The sources are here: http://www.htcdev.com/devcenter/downloads

Please anybody upload it to github if possible, because im not at home, but i would like to check it. Thank you. :)
[HTC Desire X] mike90ro:
Halleluiah!
[HTC Desire X] waza97:
Finally now attis can boot cm properly and fix everything :D
[HTC Desire X] Mr.Jay:
Unbelievable...!!!

HTC Desire X || Android 4.1.2 || mySENSEdx+ RC 3.0
[HTC Desire X] nightwalkerkg:
I am happy as turtle on drugs. ^_^
[HTC Desire X] Len:
No *****ng way...

Gotta go for champagne.

: DDDD
[HTC Desire X] Sayestlow:
Ow, did I just get a kernelgasm ?!
[HTC Desire X] hell_lock:
Kernel coming up!
[HTC Desire X] MihaiA7X:
So the sources for 3.4.0 are out and we should be happy because now our developers (thanks guys for all your hard work) can build cyanogenmod without so many bugs.

Thank you HTC and xda devs
[HTC Desire X] navmad:
Dude, compile one without write protection asap. Rest can wait :)

navmad
[HTC Desire X] neXus PRIME:
Uploading

EDIT:

i guess prototype has already released one with write protect off.
[HTC Desire X] Stek988:
A tear went out of my eye!! At last our community can breathe stronger ;)

Sent from my HTC DX
[HTC Desire X] nightwalkerkg:
One question,we can hack the kernel now and get the s-off,right ? xD
[HTC Desire X] doiutzu:
Left
[HTC Desire X] McGrady:
Great news! I love the desire x but i wait for good roms and kernels. HTC make the right step for the customers. Now i can buy a desire x in next few weeks ;)

Gesendet von meinem HTC Wildfire S A510e mit Tapatalk 2
[HTC Desire X] azraelcelt:
My name is Jauna and I'm with the HTC Tier 3 Escalations - Special Projects Team. I received your escalation # ************ where you are requesting the Kernel Source for your Desire X 4.1.1 build. I have alerted our corporate office as well as the website team about your request and the source should be uploaded shortly.
[HTC Desire X] dansou901:
Sources are online now!
[HTC Desire X] azraelcelt:
lol yea but this is what they emailed me shortly before it went up
[HTC Desire X] Tomatengelee:
hi,

so what is the current state of this whole thing here? we got the 3.4.0 jb kernel sources? does that lead to developing a nice cm?

However, I just mailed the attached email to htc (see OP). Their answer:

Dear Tim ****,

Thank you for contacting HTC regarding Kernel Source code, Tim. I know that this code is important to the development community and I will be happy to assist you with the correct information regarding this.

HTC is committed to assisting customers in getting kernel source code for HTC devices. We will release source code in accordance with any applicable open source license terms. We are working to release appropriate kernel code bases as soon as possible after device launch but we cannot guarantee the exact time frame. Other source codes, which are not required to be disclosed by the open source license terms, unfortunately cannot be disclosed by HTC as they may be proprietary to HTC or its licensor.

If you want we can escalate this request to the appropriate department. Please let me know the following information in full so I can escalate this matter for you.

Type of Computer (PC or MAC)
OS Version on Computer
Browser Type and Version
Hboot version on device (Found on the HBoot screen)
Model Name
Device OS
ROM Version
Radio Version
Serial Number/MEID/ IMEI/ESN
Software Number
Full Name
Hboot version on device (Found on the HBoot screen)
Contact Number
Mobile Number
Preferred Contact Time
Time Zone
Carrier

Once I have this information, I will be able to escalate this matter. I apologize for any inconvenience this may have caused.

Thanks for your continuous support of our products and services. Should you require further assistance, please do not hesitate to contact us through http://www.htc.com/www/contact/email/ or call us at +1-866-449-8358 from 8AM to 1AM ET, 7 days a week.

Let me know if I have successfully answered your question, please click here to complete this.

To send a reply to this message, please click here.

Sincerely,

Andres

HTC

Should I answer or is it useless since we have the kernel code?
[HTC Desire X] Leon:
How we see that doesnt help on devs for cm with anything...
[HTC Desire X] Tomatengelee:
hm... that is sad to hear. Is there anything to do? I really would like to have some aosp-like rom on our phone!
[HTC Desire X] TheArc:
Personally from what I've noticed and experienced (so far), is that the JB kernel sources didn't do any different to our phone unless you're talking about kernel development itself. It's real disappointing because I've developed Roms before and I would love to help. But currently I cannot do so because of my PC space limitations. HTC really disappoints me, s-on/s-off sounds so pointless. All these protection crap they shove into the device. I like their devices and they have great potential but wow. Never getting a HTC phone again.

Sorry about the rant c:

Maybe this'll open the eyes of whom that keep nagging for cm. You aren't going to get it anytime soon...

Cake...
[HTC Desire X] hell_lock:
Before buying my next phone I will first check whether it has any kind of development or not. I made this choice in a hurry and now I am suffering. I'm seriously thinking about swapping galaxy mini with my phone.
[HTC Desire X] ranalakshay36:
I've got galaxy mini too..
[HTC Desire X] Tomatengelee:
Well I looked for a new phone, because my LG P970 Optimus Black broke (wrong flash, nothing helped, I and all the devs there didn't know what was wrong with my device...) and wanted to have a Nexus 4 because it was cheap and has REALLY nice roms and stuff. But then I decided to save the money for my driver's license (yup :laugh:) and bought the Desire X used on ebay for like 40€ (54$). Saw the auction when it had ~3 minutes left and had to react fast.

Sure the device is faster than my single-core P970 and has nice and stable roms, but alone the unlocking thing is too weird for me. Im on fulmix 1.1 now.

"Cookies." :D
[HTC Desire X] navmad:
I switched to n4 long time back. Got bored after a while. :(
[HTC Desire X] Uizz.UW:
Signed it and sent the letter on htc.com/contact/email :good:

But just as a fun fact , HTCDev has word limiting on their contact form xD The whole letter doesn't fit .
[HTC Desire X] atis112:
Thanks. :) I delete the htcdev link. :)
[HTC Desire X] mindlesSheep:
sent and singed (as no. 4 :) )
[HTC Desire X] neXus PRIME:
Signed # 7
[HTC Desire X] gbueno6:
Signed! Let's hope they release it ASAP! Currently sending and e-mail to HTC!

Have a great day

EDIT: I guess we should send it to "Technical Support" right? Thank you
[HTC Desire X] dansou901:
Signed too! (#9)
[HTC Desire X] 0zura:
Signed as #10
[HTC Desire X] hcdav:
Signed #11
[HTC Desire X] dansou901:
How will HTC notice the partition? We should mention it in the email or point them to it by some other way, or am I wrong?
[HTC Desire X] 0zura:
In the email is the link for this petition
[HTC Desire X] iko84:
Signed 12th
[HTC Desire X] xpirt:
Signed #13 and Sent E-mail! ;)

xpirt
[HTC Desire X] MaartenXDA:
Signed #16 and sent the email :)

Geest job atis112 and contributors, this should really give HTC a wake-up call :)

Sent from my awesome fridge
[HTC Desire X] Will_Xda:
Signed #18
[HTC Desire X] yesman89:
#17

I've sent the email too :)
[HTC Desire X] ShadowCodeGaming:
Signed... And emailed them.

---------- Post added at 09:20 PM ---------- Previous post was at 09:02 PM ----------

Dear Garland ********,

Thank you for emailing HTC Technical Support regarding the release of the kernel source code for the Desire X.

I will gladly address your enquiry today. HTC is committed to assisting customers in getting kernel source code for HTC devices. Please frequently refer to our list [http://htcdev.com/devcenter/downloads] of the latest release to see if your device is eligible for getting the kernel source code. HTC is working to release appropriate kernel code bases as soon as possible after device launch but we cannot guarantee the exact time frame. Please keep an eye on http://htcdev.com for more information and please know that your concerns have been documented.

Thank you for your interest in and support of our products and have a great day, Garland!

Let me know if I have successfully answered your question, please click here to complete this.

To send a reply to this message, please click here.

Sincerely,

Reisa

HTC

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CONFIDENTIALITY NOTE : The information in this e-mail is confidential and privileged; it is intended for use solely by the individual or entity named as the recipient hereof. Disclosure, copying, distribution, or use of the contents of this e-mail by persons other than the intended recipient is strictly prohibited and may violate applicable laws. If you have received this e-mail in error, please delete the original message and notify us by return email or collect call immediately. Thank you. HTC Corporation
[HTC Desire X] neXus PRIME:
So, they don't really care, do they ?
[HTC Desire X] ShadowCodeGaming:
Yeah, they basically said: 'We are starting to get annoyed with your emails, stop sending them, we don't give a sh*t about GPL or Development or the Desire X's future.

Signed,

HTC'
[HTC Desire X] brainiac.cm:
I got exactly the same e - mail... It looks like pattern :D
[HTC Desire X] yesman89:
Same Email here

Marc, HTC is committed to assisting customers in getting kernel source code for HTC devices. Please frequently refer to our list [http://htcdev.com/devcenter/downloads] of the latest release to see if your device is eligible for getting the kernel source code.

HTC is working to release appropriate kernel code bases as soon as possible after device launch but we cannot guarantee the exact time frame. Please keep an eye on http://htcdev.com for more information.

I have documented your concerns. I apologize for any inconvenience this has caused you. I would like to thank you for being a valued HTC customer. Please remember that we are here to support you.

Feel free to visit us at /www.htc.com/us/support. Choose your phone and scroll down and you will see an online manual. This can be downloaded to your PC. It has a search engine as well as an index to enable you to quickly find information. Thank you for your interest in HTC.

Let me know if I have successfully answered your question, please click here to complete this.
[HTC Desire X] ShadowCodeGaming:
Probably because there was a pattern in our emails...
[HTC Desire X] brainiac.cm:
Seems legit :D
[HTC Desire X] liontarion:
Signed # 23

mail too

*We should try*
[HTC Desire X] Jann F:
Signed,

but calm down, they first have to show users how to take crappy photos of the moon with a telescope ;)
[HTC Desire X] Abdsyafii:
+1. done
[HTC Desire X] secthdaemon:
Signed #34
[HTC Desire X] ekulnitsua:
Yep, exactly the same. Who wants to report to GPL?
[HTC Desire X] AkumDX:
Signed

#28 :)
[HTC Desire X] navmad:
Signed

#38

Regards,

navmad
[HTC Desire X] hcdav:
My reply was this:

Dear Henry ******,

Thank you for contacting HTC regarding your HTC Desire X.

My name is Mat and I am a Technical Support Agent for the HTC Written Team.

I'm sorry to hear that you are experiencing difficulties with finding the right source codes.

Not all Desire X devices have received Android 4.1 over the air just yet, however, they should do so within 45 days. In terms of providing you with a source code for this update you would have to monitor htcdev.com till it gets there. There are currently 71 source codes available for the Desire X device.

I am confident that this will resolve your query, in the unlikely event that this does not please call or instant chat to one of our Technical Support Agents who will be waiting to guide you through step by step. Our Contact Details can be found at www.htc.com/uk/contact

Should you wish to continue your correspondence via email then please reply using the link below and provide the following information:

Full Name

Address

Contact Number

Convenient time to call (please allow 24hrs from replying - our opening hours can be found on our website the link is above)

IMEI (Found by dialling *#06# from your keypad)

To let me know I have successfully answered your query, please follow the link below to close your enquiry, you will have the opportunity to leave feedback about your experience contacting me today.

Let me know if I have successfully answered your question, please click here to complete this.

To send a reply to this message, please click here.

Sincerely,

Mathias

HTC

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CONFIDENTIALITY NOTE : The information in this e-mail is confidential and privileged; it is intended for use solely by the individual or entity named as the recipient hereof. Disclosure, copying, distribution, or use of the contents of this e-mail by persons other than the intended recipient is strictly prohibited and may violate applicable laws. If you have received this e-mail in error, please delete the original message and notify us by return email or collect call immediately. Thank you. HTC Corporation

Seems like they're writing similar emails to everybody...
[HTC Desire X] Jann F:
Oh, how did you get that far, they always send me the same copy and paste answer, to solve an update problem...

HTC = never again...
[HTC Desire X] hcdav:
He said that all devices should get it within 45 days, but I really doubt it...