[Galaxy S 4 Q&A, Help & Troubleshooting] BarryH_GEG:
"Very," "suddenly", "rushing,” You guys sure love your adjectives. The thread's been averaging a cracked display per page and reports are averaging a little over one per day. If Samsung's selling 6.7MM per month (the revised forecast) that means they are selling 223K per day. This thread's been going for a month which means 6.7MM new SGS4's were sold since it was started. I know you adjective people want to make this a huge deal but, so far, the count and pace of reports doesn't really prove this is a major problem.

Here's a little comparison between the SGS4 AMOLED's cracking and the One's camera lens cracking. Based on units sold the One's camera lens is cracking at a higher average rate than the SGS4's AMOLED. And based on the overall low numbers I don't think either is a big deal. Both issues are being reported the same way by owners - "it was fine, I didn't do anything, and then it was broken." That's pretty much impossible.

Something

happened. It could have been stress, pressure, motion, a jolt, an impact, or a change in temperature. Display panels and camera lenses don't crack themselves without some type of external help; even if there were a latent defect.

A couple of pages back there's a video of Android Authority's SGS4 drop tests. The AMOLED survived the shock of two back-to-back drops from 3/4' on to concrete. If the AMOLED was as sensitive as the adjective people want everyone to believe it would have been done in by the energy of the impact. And if every phone were equally susceptible they'd all be equally sensitive. So something's up with a small percentage of devices and/or what they were specifically exposed to but there's been nothing (so far) to prove that every SGS4 is fragile and a candidate to have its AMOLED crack doing the things people normally do with their phones. And there were quite a few of the 36 cracked AMOLEDs that were reported as "dropped." Just because GG3 doesn't crack with it in a drop doesn't automatically mean the AMOLED was defective. GG3 is impressively flexible so it not cracking is more a tribute to its resilience than it is a condemnation of the AMOLED. At least in drop scenarios.

SGS4

23MM - Number of units sold to date (April = 10MM, May = 6.7MM, June = 6.7MM)

36 - Pages in thread

51,755 - Page views

36 = Reported cracked AMOLED's

Hendrickson (OP)

raidenuk

beatmag (discoloration)

jdashford

scriptx

pitapart

murrowxda (AT&T)

Shadowcash ("friend's broke")

greenandroid.sb

_Supernaut

zoroko

blader0109

nevillejb75

Ace 272

epsilon8888

SSTaLoN

kuribo67

danniibxn

Toshanda (screen died)

minipcpro (YouTube video)

saspi

saspi (broke again after repair [drop])

mmessina

AMDERS17 (AT&T)

SAShady (Sprint)

ostrow30

Trax_

LadyDiana0265

XsonicX

Gash128

TeeeJaay ("friend" - GG3 cracked, not AMOLED)

rallyfan1986 (GG3 cracked, not AMOLED)

glynnd

tricki

SATAN999

asorsa

vassalle

ynr (GG3 cracked, not AMOLED)

Davidesan

johncros

kblevins1985

One

4.25MM - Number of units sold to date (March = 250K, April = 500K, May = 1.5MM, June = 2MM)

70 - Pages in thread

63,173 - Page views

47 - Reported cracked camera lenses

jackwu95

fidelcstrl

nab195

KMadine

HarveyTAS

Chidaboy83

dark4181

teshnit

dmk123

morehands

craig19904

vivanshah

Jncojoke

xiLLeNtz

xiLLeNtz (second crack)

TEKtheMAESTRO

Lookatthemonkeys

troot

Twyxx

AmoebaAstronaut

fadercrusader

UberMoogle

jongie123

randychuah

Gadget_Grover

TheChad72

paparis13

sherold

Wilsonium

EricRKnudson

JamieKitson

saladbowl831

Moenmann

softei

timme282

kcolatay

eironman23

NOlightON

homeslice976

soldatosp

mikeyd85 ("friend")

Poongash

jakr202

TRuss4420

nookienut

MK SHOP

joceypphoto