yashsingh1/xdaforums huggingface dataset:
[General Accessories] WishinItWas:
I always see cases/ reviews like this and want them! but I hate having a case once its on the phone .... Im still running an ultra thin $0.99 plastic POS form china just to keep the scratches at bay.
[General Accessories] Biker1:
I don't know where the smart money lies.

You paying $0.99 for a case made in China, or me paying $34.95 for a case made in China, with a few embellishments...... several times over :eek:

All I know is that someone or someones are laughing at me all the way to the bank :laugh:
[General Accessories] sneghi:
Got my UAG scout for $19 during the thanks giving offer and it's real cool.
[General Accessories] Biker1:
I received a response to my inquiry regarding my UAG Maverick/Ice observations and was told that I have some very good questions and that the person hopes to answer them to my satisfaction, and that it will probably take several emails to do so. The UAG rep continued and said that it sounds like the differences in craftsmanship may be due to having a UAG case that isn't really a UAG case that are floating around, which would explain several of my concerns. The rep asked me before we begin, where did I purchase my cases from?

I said to myself, here we go. Her script is kinda backfiring :eek:

I wrote back that I purchased my Maverick case from UAG directly. I continued and said that I'll take a guess and say that UAG is not selling counterfeits (I said it with a smile :))

This was 2 hours ago. I get a feeling I'm in for a long, drawn out string of emails.....

In the end, unless I have a counterfeit Maverick :silly: I'll be keeping it. The rep's response will be interesting to say the least.

To save time, I was just going to call them before writing , but I didn't find a phone number for UAG.
[General Accessories] qs504792:
this case is amazing. i too have the white one and it always amazes me.. surprisingly it stays clean.. its been in motor oil.. break fluid.dot 3 and plenty of dirt and grease.. i have absolutely no complaints with this case, i have a green one on my s3 that was just as great. very slight differences. and i just saw that UAG has a new color!! not really a color... its clear!! the Maverick!!

http://www.urbanarmorgear.com/products/maverick-galaxy-s4

:good::good::good::good::good::good::good::good::victory::victory::D:D:laugh::laugh:
[General Accessories] Biker1:
Been over 24 hours since I responded and last heard from the UAG rep. Interesting that she hasn't responded to my email which included that I purchased my Maverick from UAG directly....

Anyway, I did pick up my dark blue battery cover from the link I posted previously, and it looks sweet with the Maverick. The Dark Blue color is Candy Cobalt for those that know Bike paint color, and is exactly the color as shown in the eBay link.

I'm still looking forward to hearing from UAG regarding my inquiry......
[General Accessories] manast:
I am facing the same issue with my UAG Outland that I ordered during thanksgiving :confused:

Did UAG finally get back to you. I had mailed them 3 days back, no response yet
[General Accessories] Biker1:
I emailed UAG a week ago.

A rep asked me a question the next day which I answered iimmediately. No reply from the rep in over a week.

I'm returning my case for a refund (waiting for the required RMA. Hopefully for not as long as the rep is taking to respond), and just ordered another one to see if the newly ordered case is Ok.

If I waited for the rep to respond, which she said would take multiple emails:confused:, I might have been waiting till next Christmas :( so I chose the path of least resistance, as I was within the 30 day return/refund period :good:
[General Accessories] chaos254:
Wife just got the maverick and it is really nice. I don't see or feel any difference from my scout
[General Accessories] whitesides:
Thanks for cool pics ! Nice, professional, manly and strong are something I see from this case.
[General Accessories] ilport:
There is a nice dis**** on UAG store, check it out!
[General Accessories] :
Nothing ye t:( wondering if I should just try again.
[General Accessories] manast:
This sucks.. I can't even return the case because I am in India and it will cost a lot. :(

I expected better from UAG considering the cases are really defective.

EDIT : Got an email from UAG Customer Service for ordering a replacement for free from their website! :) :)
[General Accessories] Biker1:
A Company is only as good as its customer service.

And one doesn't know how a company's customer support truly is until they need it.

Placing an order is simple with almost any company, and is not necessarily indicative of how customer support is.

I've read the last couple of posts, and I too have gone over a week without hearing from UAG regarding an email I sent to them. I actually heard back the next day, and after I responded, I haven't heard back for over a week.

I also requested an RMA to return an item, and I haven't heard back.

So far, UAG fails regarding customer support.

While their product is of high quality, for the times when it isn't, customer service is lacking.

If I don't receive an RMA for a refund, I'll just send the item back with a notation.

I've sent an RMA twice just in case they didn't receive it. I also sent a notation re the above.

On the opposite side of the spectrum, (*) Speck case customer service is very responsive.

I needed to return a case for Exchange, and the email responses were almost immediate, and the replacement was received very quickly.

Speck is a 10 regarding Customer Service.

UAG is a 2 so far......
[General Accessories] whitesides:
The black one looks really attractive and strong. Like it !
[General Accessories] manast:
Just got an email from the UAG Customer Service Team. They have sent me a coupon code for ordering a replacement case for free from their website. :good:

UAG Customer Service definitely lived upto the awesome quality of the cases they make :D:highfive:
[General Accessories] Biker1:
Update:

Just received an email from Customer Service.

Will be receiving a refund, as I already ordered the replacement case.

UAG Customer Service rating now an 8 from a 2 :good:

I also see someone else just got a response.

UAG must be reading these forums.

Sounds good to me ;)
[General Accessories] :
Nothing still, I did get a promo email from them lmao
[General Accessories] Biker1:
Hey, they responded to you, just not in relation to your inquiry :(

It is the Holiday season, so perhaps that is the reason for their slow response time?

I've never had to contact UAG customer service before, so I'm not sure if this is the norm or anomalies.
[General Accessories] drifterrolly:
ended up getting this case during the sale. after my bad experience with the spigen slim armor view, i have to say i am way happier with this case than i am with the spigen. for a much cheaper case, the quality feels better. charger and headphone holes accommodate almost any cord of any size. not to mention the clear back is awesome, gets compliments all the time. now i just need a battery door.
[General Accessories] latouffe:
And what with the screen protector? Is it a good one?
[General Accessories] drifterrolly:
its your standard free screen protector, cut properly too.
[General Accessories] CC268:
I just got the UAG Maverick and I must admit it is a hell of a case
[General Accessories] suoirotoN:
I just received the scout(black) in the mail yesterday and boy you weren't kidding. It's such a nice feeling case and its slim too! I don't think I'll need another case after having this beaut.
[General Accessories] gadzooks64:
I bought the clear version. I looked great on my white phone but my son decided it looked much better on his black phone. He's completely wrong but I'll just stick with my white UAG.
[General Accessories] kylebronsdon:
Loving my Outland! Also can confirm, to the contrary of another reply or two, that the Spigen Glas.tR slim fits immaculately. Still plenty of edge lip and negligible weight increase. It feels so indestructible now I'm tempted to give it to my dog, who has destroyed a few tv remotes, to test it. Will post results ;)
[General Accessories] wicki30:
Only UAG protects my phones
[General Accessories] busbyeie:
Just got this case for my S4 and it is really nice feels solid now im just hoping my iloome tempered glass screen protector will fit with it :D
[General Accessories] MartelKombat:
I have the UAG in orange since 6 months. Such a good case. It replaces my Otterbox defender as dayly case (I use the Otterbox for hikes and such things). I don't know how often my phone fell out of my hands, everytime it fell I had a mini heart attack:crying:, but after I picked up my phone I could laugh because nothing hapened to my phone:laugh:. Wtw I use Spigen SPG to protect my screen.
[General Accessories] stratos_lag:
Hard-core Case!! But I believe that it make the s4 too thick!! But I has very good protection!
[General Accessories] Spud37:
I have a UAG, love it. However I just saw that they were releasing a new UAG case for the S5, a folio, which looks rather cool. Wish they would release a version for the S4
[General Accessories] Mekks082:
also have this case and love it!
[General Accessories] chaos254:
Ordered mine today. I went with the scout
[General Accessories] kanyewest:
So r u guys ordering directly from UAG or amazon?

SGS4
[General Accessories] PearsonDKA:
Gah, I wanted that one as well, but I have the white S4, didnt think it would look good.
[General Accessories] chaos254:
I ordered directly from UAG. Amazon won't have them in stock until June 10.
[General Accessories] justreboot:
ordered the slate blue* from www.imarine.com (30 incl shipping) will be in on tuesday :) phone in on wednesday :)

Urban Armor Gear (UAG) Aero Composite Armor Shell Case for Samsung Galaxy S4 SIV I9500 - Slate Blue
[General Accessories] ZDoubleZ:
This case is awsome i tell yaya I just got one like 4 days ago and still loving it
[General Accessories] Anthony04x:
How do you think the black and white would look on the black mist s4?
[General Accessories] x4sper:
probably look pretty sweet
[General Accessories] kanyewest:
holy crap $34.99 on urbanarmorgear.com
[General Accessories] vectron:
Before it's going to be available on Amazon, expect to pay retail price. A month or so down the road, price drops on amazon. UAG N2 was introduced for $40, and selling now for $24 on Amazon. UAG S3 was $35 as well, now it's $13 on Amazon. But if you want it right now - you gotta pay manufacturer premium ;)
[General Accessories] x4sper:
True I need protection right meow!

-- Sent from my Palm Pre using Forums
[General Accessories] :
i ordered thew white from uag to put on my black mist it will look great considering the outline is black which will go with the black front in my oppinion:good: ill take pics and post if you want

when i receive my vzw device on weds
[General Accessories] myeyez:
How about a pic of the case next to the phone so we can see how much thicker it is? Thickness is the only thing holding me back on the UAG.
[General Accessories] Anthony04x:
That would be sweet if you could do that for us Thanks bro
[General Accessories] wolfgrrl:
*swooooooooooooooooooon* Love that orange!
[General Accessories] geoldr:
I ordered this case through uag last week and it shipped next day. Overall I like it, but it feels completely different from the s3 case. This has a weird rough texture and the fake screws in the back look dull and plastic.

On the s3 the case was smooth and the fake screws looked better. I know I'm probably knit picking but it feels like they are using a different material.
[General Accessories] flipq88:
Really? I thought it felt just like the S3 version.

Sent from Flip's Galaxy S4
[General Accessories] mobeast17:
I got the aero (blue) one for my black S4. And I love it.
[General Accessories] kanyewest:
pic for us?
[General Accessories] ThugosaurusRex:
Pics!!!!
[General Accessories] kelmar13:
Can anyone inform if these cases are compatible with the glas.tr SP?
[General Accessories] vectron:
Although I won't be able to install it since I have display model of S4, I also received glas.tr from Spigen for review yesterday and will just check thickness and fitment around display to let you know how it fits.
[General Accessories] vectron:
Just want to report that Glas.t/R will

NOT

fit with UAG.
[General Accessories] kelmar13:
Damn.

Oh well. I appreciate you checking.
[General Accessories] TheNutKicker:
Man, I'm in kind of a predicament now. I just got a Speck candy shell in the mail and just saw this. Should i wait for my UAG or should I just stick with the Speck?:confused:
[General Accessories] mobeast17:
This is all I can get for you guys at the moment, I'll use the digital camera tomorrow to get some better shots on the phone.
[General Accessories] Foxhoundep3:
I have seen some on fleebay for about $30 bucks, are those legit? or legit copies?
[General Accessories] flipq88:
Dude yes!! I have the black case right now and am thinking of ordering the white one cuz it looks sick. Would appreciate some pictures when you get it

Sent from Flip's Galaxy S4
[General Accessories] gear79:
I ordered a white one for my black phone, its been 6 days and nothing in the mail yet.
[General Accessories] chaos254:
My tracking # said they are shipped out of California. Mine is supposed to be here tomorrow. Didn't you get a tracking #?
[General Accessories] MaxTwelve:
Thanks for the review. It tipped my hand and I ordered the Outland last night for my S4 (shipped today).
[General Accessories] vectron:
That's how it looks when I lay down GlasTr on S4 in UAG:

I know GlasT will be thinner, but outline shape should be the same, so won't fit UAG either. But I'm sure there will be other companies with tempered glass. I'm kind of surprised Seidio VITREO is not releasing it for S4 yet. I have it on my Note 2 and it's the best! But it also has a huge margin on the sames, covering only visible part of the display, not the bezel part.

But anyway, just wanted to post pictures above so you can see what I'm talking about.
[General Accessories] gear79:
I did not get such info, I ordered direct from the website and once finished, it asked me to become a member but that was it.
[General Accessories] vectron:
You will have to wait :( The same happened to me with both N2 and S4 cases from UAG. They run out of supplies really quickly due to huge demand. So when you place your order on-line it goes in queue, and once they get it ready to ship you will get another email with tracking number. And even then, it might take a day or two before it actually ships. Once they are going into a full blown production and its on Amazon, orders shipped as fast as you select it on Amazon (prime vs free 5-6 day or overnight). It's a price to pay if you want your new shiny case before it's available on Amazon ;)
[General Accessories] gear79:
Its all over amazon and ebay and tons of fakes out there, I am surprised UAG doesnt have a patent on the design because of that (oblique) case or however it is spelled, it looks identical and half the price. Good thing I have a cheapy case and screen protector already. I will wait, hopefully it arrives soon, I ordered it 5-16.
[General Accessories] vectron:
I think all those cases on ebay are real? But I do see other similar looking ones on amazon under different names, at least they are not lying about not being UAG. But I can tell you - doesn't matter if those look similar. It's not just the look, its superior quality of these original UAG cases. That stuff is top notch!
[General Accessories] fly3rs28:
Is it possible for the case to overlap on top of the glass cover? This might be easier with the T instead of TR. You might have to put the glass cover on in order to accurately try this though

I already ordered the Mime glass cover which I think is slightly thinner than the TR (not totally sure, I've seen a couple different measurements).
[General Accessories] vectron:
Good point about thinner glass, but according to description (picture comparison below), GlasT doesn't have rounded edges, so it might be pushing on it. Weird stuff. The whole point of thicker glass is to be used with thicker bumper cases, but you can't blame Spigen - why do they have to do their homework about competition? ;)
[General Accessories] Foxhoundep3:
I bought two cases from aliexpress, i will report back with the quality and fit once I get it
[General Accessories] vectron:
Aliexpress is an ebay equivalent of HK/CH bulk sellers with cheap or fake cases and accessories. If you purchased something that says UAG, or Spigen, or Otterbox, or Beats, or anything brand name - it will be fake. Doesn't mean poor quality, can't comment on that, but it will NOT be a real thing.
[General Accessories] Foxhoundep3:
yes I know, that's why I said I will report back with the quality and fit :) , to compare.

If I thought it was the real thing I wouldn't have to report back, as everyone knows the quality and fit of the real ones. :highfive:
[General Accessories] trmiv:
I've got the Aero version on my black S4, and I love it. Really protective without being overly bulky.
[General Accessories] MaxTwelve:
I have a tracking number from the email I got this morning, I just went ahead and checked it in my Parcels app and it came up Status Unavailable.
[General Accessories] gear79:
I finally get mine on Saturday, according to the tracking number !!
[General Accessories] x4sper:
Give it some time usps doesn't update there tracking very often

Sent from my SCH-I545
[General Accessories] :
well phone came weds however case is still not here :( should be here sat and when and if it does i will post pics:good:
[General Accessories] V6iNSPIRE:
I received mine today and let me tell you! I love this case! It feels great in my hands. No bulk to it. I was skeptical on UAG but I went with my gut and it was a choice I wont regret.
[General Accessories] kanyewest:
How long is it taking yall to get the case from the day u ordered?

SGS4
[General Accessories] RTbar:
black appears to be up for sale on amazon for $28
[General Accessories] Anthony04x:
EBay has them as well' genuine for like 28 bucks
[General Accessories] LDTECH:
Really nice review! It is a great case for Samsung S4!
[General Accessories] :
Some pics that have been requested!

Overall this case is by far the best I have ever owned! (looks and feels so sexy)
[General Accessories] phobium:
Excellent pictures everyone... I gotta give this one a look
[General Accessories] x4sper:
Navigator is badass looking. I received mine today. Very impressed with the quality and feel of this case. Totally worth the 35$. Curious if the white will discolor in the future though

Sent from my Galaxy S4.
[General Accessories] chaos254:
Just got my UAG case, its awesome. I definitely recommend this case.
[General Accessories] AzWizzard:
How is the opening for the charging port?

Is it large enough to accept various micro USB cables?

I bought a Neo Hybrid, but I could only fit my OEM charging cable in it. My car charger and other cables would not fit.

So now I am on the hunt for a new case and I like the look of this one!
[General Accessories] gear79:
Yes, all will fit, I just got mine and it is large for all and even the 3.5mm plug hole is big. I will get pix later if I can get to my pc.
[General Accessories] budwizer:
Just placed my order for one this afternoon. Glad they went back to the non-vent style. Loved this case on my S3 but hated the vents on the one I bought for my Note 2. Can't wait for it to arrive. Like others I bought the Neo Hybrid which is a very nice case however port cutouts are proving to be a limiting factor for many. I plan on using the Neo for business hour use and the UAG for weekend warrior use.
[General Accessories] gear79:
The opening for the USB plug is large enough to accommodate almost all size plugs. So short answer is yes, a large plug will fit and even the headphone jack is large enough to accept larger plugs.

I sent this from my T989, but for some reason, it is giving me an error when I upload pix.
[General Accessories] tntgdh:
Dude i bought one of those, the obliq to be Exact, while i waited for uag to become available. Got to tell you. . it is way better than i thought. Very good case indeed. Would say that the only main difference would be that the corners in uag are thicker.

The material is high quality and to be honest it looks better than uag. My wife and brother agreed with that.

The buttons are soft. .. way better than uag.

I'm really satisfied with it.

http://db.tt/WiFF1J2j
[General Accessories] MaxTwelve:
I put on my UAG Outland today after getting the mail. It fits very nicely on the S4 and adds minimal bulk in my opinion. I like the orange shade of the case as it is not blaring safety orange. It is bright, but not blaring if you know what I mean.

I put it on and took it off a couple times before adding my Mime Ghost Glass screen protector. I found it went on easy and was the right amount of difficulty getting it off. I don't want to feel like it will fall off, but I also do not want to feel like I might snap my phone prying the case off.
[General Accessories] Anthony04x:
Got my UAG today and I must say, the white on black is siiiiickkkk
[General Accessories] BIGSx420:
Hard to pick between the scout and navigator. I have a black s4 but the white case looks pretty sickk! I kinda wish i hadn't ordered a spigen neo hybrid after seeing these :( will glass.tr be okay to use with these?
[General Accessories] wujunho:
Is there a significant difference between the thickness of MIME Ghost Glass and SPG Glas tr? I just ordered the glas tr yesterday during the sale and really hope the UAG case can fit. I'm slowly falling in love with this case through the pictures. I don't know why but it somehow reminds me of gundam? O___o
[General Accessories] flipq88:
Thanks for the pics, I have the black case but after seeing your pics I just ordered the white one. Am thinking about removing the black jelly bean home button and putting on the white one. Although that might be a bit hard since I have the Iloome tempered glass on there

Sent from Flip's Galaxy S4
[General Accessories] fullagon:
sorry if this question has been asked, but do these cases still allow nfc or wireless charging to work?
[General Accessories] gear79:
Yep... it doesn't interfere at all.
[General Accessories] lateforwork2:
I'm interested in how the UAG works with the Glas also...
[General Accessories] flu13:
See this thread for one user's results.
[General Accessories] fullagon:
great thanks for the info mate :)
[General Accessories] flipq88:
So here's my new white one, love it

Sent from Flip's Galaxy S4
[General Accessories] yoh65:
Seems like everyone's getting the navigator because of how sexy it looks with the black mist phone lol...but my Question for you is, do you also see the silver lining lightly revealed at the top part of the case as well on your phone with your case on?
[General Accessories] flipq88:
No, the lip covers it. Which I don't mind. The skin armor didn't cover it but I felt that if I dropped my phone screen first on the ground with the sa case it would crack. No such worries with the uag case.

Sent from Flip's Galaxy S4
[General Accessories] RTbar:
i see it on mine
[General Accessories] mach1man:
Does it work with a zagg shield
[General Accessories] yoh65:
ok, so i'm not the only one, it slightly bothered me, but then again the case is too sexy to let it bother me, but i'm wondering would that visible lining be due to manufacturing issue, or is it for us to be able to take off the case easily from the top?
[General Accessories] RTbar:
its a little irritating....I cant see any good reason not to make a full lip tbh but oh well. one thing that i like much better on my dad's UAG case for his s3 is the USB cutout- its got more material near the bottom lip so it feels sturdier. actually both of his case's lips feel thicker and sturdier than mine