yashsingh1/xdaforums huggingface dataset:
[AT&T Samsung Galaxy S 4 General] BlastTyrantKM:
If you're just standing or sitting, and using your phone, there's little chance of an " accident". Trying to do something in addition to using your phone, and then dropping your phone, is not an accident... That's called being a moron. ESPECIALLY if you don't have a protective case AND think your phone indestructible
[AT&T Samsung Galaxy S 4 General] highaltitude:
well my point was just that there is a difference between manufacturer defect or shipping problem vs. negligence where you dropped it or broke it some other way. Though alot of companies offer Accidental Damage Protection, which most people dont end up purchasing.
[AT&T Samsung Galaxy S 4 General] ARPwizard:
I don't own an S4 at this point (just an i777) but I'm reading along out of curiosity. I remember hearing people mention that they cracked the S3 screen just by sitting down with it in their front pocket due to the slight curve and length of the S3 screen. Perhaps its just the nature of all phones with similar screen dimensions. Perhaps a hard case would reinforce the frame to prevent cracks of this nature.
[AT&T Samsung Galaxy S 4 General] highaltitude:
I have dropped my S3 a few different times, a couple times hard too, but I have an aluminum hard bumper case on it. It did make permanant marks to the bumper, but the phone is absolutely fine. They do make cases to prevent glass breakage a seen in my pics of the 2 cases I have.
[AT&T Samsung Galaxy S 4 General] polish_pat:
Is the bootloader unlocked? :p

Sent from my Galaxy S IV
[AT&T Samsung Galaxy S 4 General] a_ok2me:
if safety becomes a liability

I bet the only companies that will 'voluntary' recall their product is if safety becomes a liability. I highly doubt that on a phone.
[AT&T Samsung Galaxy S 4 General] chibixzero:
My screen just crack had phone out showing my boss something put it pocket took it out 2_sexnds and crack appear across the screen
[AT&T Samsung Galaxy S 4 General] fukenbiker:
protective case

I dropped my s4 on the concrete and no damage. Glad I spent the big bucks for the otter box. I've heard there are other brands to give this delicate handset some durability, and wonder if there is one that is slimmer. The otter box makes this thing huge.
[AT&T Samsung Galaxy S 4 General] Jercote:
Tough by Olo. There is a thin jelly inner layer and a thin hard plastic shell wrapped around. It is a fantastic case and feels good to hold.
[AT&T Samsung Galaxy S 4 General] mcmb03:
I'd actually believe it. the first phone they gave me at the store was cracked down the middle, fresh out of the box. swapped it for a different one right away, so no issues
[AT&T Samsung Galaxy S 4 General] djfotizo:
Spigen Neo Hybrid

Ordered mine but do not have it yet to comment... But, it is a Spigen :good:
[AT&T Samsung Galaxy S 4 General] burhanistan:
Just got mine yesterday. I certainly don't want to test its protective capabilities, but it definitely feels pretty sturdy without adding much bulk at all. I don't mind that it makes the S4 look kind of like a giant iPhone 4 with a color bumper attached, but some might!
[AT&T Samsung Galaxy S 4 General] jamezr:
I call BS! I have not heard of one cracked screen in ANY of the forums i am on. Lag yes.......cracked screens....no.

I call BS!
[AT&T Samsung Galaxy S 4 General] burhanistan:
Maybe that's what the OP did indeed hear, but it was more an unsubstantiated rumor within the lower ranks. No need to get all wacky about it.
[AT&T Samsung Galaxy S 4 General] chibixzero:
I actually got the crack screen,the phone was hot because my boss was using it, He was thinking of getting the phone, then the phone rang I answer and the put the phone back into my pocket, Boss came back and ask to see it again and to my surprise there was a crack from middle of the phone all the way up tp the right corner. theres no dmg to it I didnt drop it or anything. The crack seems to be under the screen,
[AT&T Samsung Galaxy S 4 General] MistaBojangles:
If this is true I really hope they do the recall, because I prefer a very slim case, but I also don't drop my phone, it's my baby!
[AT&T Samsung Galaxy S 4 General] jamezr:
Sorry you have a cracked screen. But you and the other guy in this thread aree the first 2 I have ever heard of. Hope you get it fixed.
[AT&T Samsung Galaxy S 4 General] BarryH_GEG:
Wow. Folks here sure give a company with a $12B USD R&D budget very little credit. Does anyone think that tons of stress testing wasn't done before the final design out of multiple options tested was chosen? You're not talking about a "recall;" you're talking about a complete redesign of the phone if, as you say, the frame is to blame. A redesign would take months which means they'd have to stop selling the phone and lose billions waiting for the "new" one plus the hundreds of millions for a recall and replacement program for devices already sold. And even if something like that were to occur, the people you know would be the last to know because of the financial implications and the impact to Samsung as a brand it would be kept incredibly close to the vest until such a program was near announcement. Phone's with little or no bezel surrounding the display are going to get a higher percentage of displays that crack. No matter who they are made by. Remember the FUBAR GPS on the i9000? How'd that recall go? ;)
[AT&T Samsung Galaxy S 4 General] netnerd:
where have you been? never heard of apple? how much money do apple have?

yeah, instead of taking responsibility, just blame it on the users! "You holding it wrong!"
[AT&T Samsung Galaxy S 4 General] chriskwarren:
If this is true we shall all find out soon enough. The S4 is flying off store shelves everywhere....screens cracking in half will be huge news in no time (f true, even if its just 'early' batches).
[AT&T Samsung Galaxy S 4 General] BarryH_GEG:
Here's the deal. People want thin, small, and light phones with big displays. The by-product of that is they are going to be more susceptible to screen damage. Orthopedic shoes are more comfortable than men’s dress shoes and women’s spiked heels. No body wears orthopedic shoes unless they have to. GG3 is supposed to be sturdier than GG2 and Samsung used it so it isn't like they are ignoring durability. The One's aluminum body deforms when it drops but people are flocking to it any way. Supposedly there's a SGS4 Active which is a rugged-ized phone coming out in the fall which will be the equivalent of an orthopedic shoe. People terrified of breaking their display on a more traditional bezel-less phone should wait and get that. This whole thread is based on a couple of instances of screens cracking (SGS3 screens cracked too) and OP’s unsubstantiated second hand reference to a recall. I think people waiting for a recall to happen are going to be waiting until the end of time.
[AT&T Samsung Galaxy S 4 General] SATAN999:
Thought you might like an update?

http://xdaforums.com/showthread.php?t=2287882

http://xdaforums.com/showthread.php?t=2284944

http://xdaforums.com/showthread.php?t=2260083

http://xdaforums.com/showthread.php?t=2280272

http://xdaforums.com/showthread.php?t=2273212

They are just the threads I know about!
[AT&T Samsung Galaxy S 4 General] coolraghav:
I do not believe OP, this will lead to bad reputation of sammmy mobiles ..it would be stupid for them to recall after spending so much on R&D. (shares will probably hit)

I have given my s4 to 'samsung repair center' and they are charging me about 218$ for change of lcd.
[AT&T Samsung Galaxy S 4 General] Hendrickson:
My screen cracked in my pocket entering my car and exiting and Samsung Spain say its my fault and not covered in the warranty. I will call again and mention this to them but I doubt they will do anything . I have a 600 usd brick now. Proof my phone cracked without cracking the glass is here: http://xdaforums.com/showthread.php?t=2287882

I'm not some htc/apply fanboy making this up.

They need a recall the phones are same weak its not funny!
[AT&T Samsung Galaxy S 4 General] plmiller0905:
This might be similar to the USCellular S3 mess with the antenna/reception issues.

What they did for them was depending on the serial number I believe, they replace the unit.. No questions asked.

This Messages Was Shot From A Galaxy S4!
[AT&T Samsung Galaxy S 4 General] nightfox11:
It happened to me a week ago! There were no physical Damage or anything around the phone or the screen...

sent from my Tmobile Galaxy S4
[AT&T Samsung Galaxy S 4 General] d1md:
Time for a wardrobe change?

I think 50% of the screen breakage cases are because you guys are wearing such tight slacks. I don't think there is much room for a pack of gum, so why squeeze a 5" phone in there? Try slipping on a pair of casual pants instead of euro ball hoggers.

Any females complain their phone snapped in half while in their purse? Just saying the murse may be a better option. You can keep you cigarettes in there too.

Go ahead and bash me for trolling or whatever. I have nothing better to do until the bootrom unlock method is released.:laugh:
[AT&T Samsung Galaxy S 4 General] Hendrickson:
I have loose jeans and im not fat. Big pockets. There is an issue. But your a blind fanboy so you will never see it that way. I hope your screen cracks on you too.
[AT&T Samsung Galaxy S 4 General] JihadSquad:
Just a question for those who have broken their phones like this: do you all have I9500s or are there some other models?
[AT&T Samsung Galaxy S 4 General] Hendrickson:
Mine is a i9500.
[AT&T Samsung Galaxy S 4 General] SATAN999:
Mine is a I9505
[AT&T Samsung Galaxy S 4 General] cnewsgrp:
I suspect Apple is behind this recall. After failing in its attempt to stop SGS4 sales via court order, this is new approach.;);)
[AT&T Samsung Galaxy S 4 General] krips2003:
Consumers reports disagree with the OP. It's been awarded the best smart phone.
[AT&T Samsung Galaxy S 4 General] LinuxNewb:
My i337 dropped from the top tank of the toilet to the tile, screen first, without shattering. I don't have a screen protector or case... Guess I got lucky.

And yes... the toilet tank.
[AT&T Samsung Galaxy S 4 General] fix-this!:
Just got my 32gb today and it lags like hell. I dont think its a hardware issue but more a dodgy software one. Ill be loading aosp asap once we get unlocked. Great device but this lag shouldnt be here at all. To be fair though the g pro i returned today lagged like hell to.
[AT&T Samsung Galaxy S 4 General] archheretic:
Did all of you had cracked screens have the phone with no case on? Wondering if even a thin case might stop the phone flexing?
[AT&T Samsung Galaxy S 4 General] greekunit690:
I have a tpu case and I am taking it off and on all the time to charge on my dock which includes me stretching it over. Still no crack whatsoever, not even any creaking which some have also seen.
[AT&T Samsung Galaxy S 4 General] Rotary Parts:
I have had mine for three days without a case and pocket carrying with no problems at all. BUT...... got the otterbox defender series for it today!!

This post is so F-ing off Topic! we all are talking about broken LCD's and this guy talking about lag!! lol :p
[AT&T Samsung Galaxy S 4 General] plmiller0905:
Lmao... I saw that..

This Messages Was Shot From A Galaxy S4!
[AT&T Samsung Galaxy S 4 General] Xhelius:
Hey man, don't hate on the ADHD kid. He probably had the entire conversation leading up to that post in his head and forgot no one else has a darn clue what led up to it! :p
[AT&T Samsung Galaxy S 4 General] stl-soldier:
The first 2.5 weeks were spent in a Platinum kickstand case. I don't like the added bulk of cases, or the feel of screen protectors, so I got insurance and have been naked since. The phone is slippery though, and despite being careful, I have almost dropped it several times. I think I'll add some small grip strips along the sides and on the back. It's a great looking phone. It would be a shame to cover and bulk it up. Not as much as cracking it without insurance though.
[AT&T Samsung Galaxy S 4 General] Rotary Parts:
carrier insurance or best buy? AT&T charges us the price of the phone which would be 199.99 if you break it and open a claim!
[AT&T Samsung Galaxy S 4 General] stl-soldier:
Best Buy. $170 or $10/month for 2 year coverage and no additional charge for replacement. Worth the piece of mind IMO. Especially with the claims of a weak LCD floating around.
[AT&T Samsung Galaxy S 4 General] Slade8525:
i have never destroyed a phone through dropping. i had the LCD broken on an HTC/ATT Tilt once but that was because a rather large person fell butt bone first on my jacket (not my friend, and i even warned her fat drunk derriere my phone was in there). I will never understand how someone buys a $500/$600 device and manages to destroy the screen in a week or two.

Most likely this would never get leaked to public; how many auto recalls did you hear about BEFORE the announcement? or anything else? its a rumor, and its likely BS. If you have butter fingers, don't buy expensive mobiles. And half the massive ugly cases don't really work 100% either; i watched a friend intentionally drop his iPhone 4 in this god awful massive otterbox the day he got it, 4 feet to cement, and crack the screen trying to prove it wouldn't break. I told him it was a stupid thing to do intentionally.
[AT&T Samsung Galaxy S 4 General] dexywexy:
Why are people giving personal accounts of how well/badly they treat their phones? Devices are meant to be used, and if this screen cracking thing is really an issue then I might consider returning it and going with the HTC One instead.

I treat my phone with care, but accidents aren't under my control (hence the word "accident"). I didn't pay all that money just to be one slipped-and-fell-onto-the-table incident away from a cracked screen.

So does anyone have any more info?
[AT&T Samsung Galaxy S 4 General] Slade8525:
why dont you drop it from 4 feet onto cement and let us know how that works out?

seriously if i buy a bigger car and back it into a light pole because its bigger or harder to drive or im not used to it, and the repairs cost me money/more than my old car, should that demand a recall? No, it means i should turn in my drivers license. Cars are meant to be used too; just not stupidly. Its not a lighter or a pack of gum in your pocket; its expensive and fragile, no matter who made it or what its made from.

as far as all the people doing drop tests on them on youtube, i think they should do firing tests on pistols aimed at their other hand while they are at it.
[AT&T Samsung Galaxy S 4 General] dexywexy:
So my point is that the phone should have at least *some* durability. I agree that expecting it to survive a 4ft drop onto cement is stupid and you shouldn't expect zero damage from that, but a 4 inch slip to a wooden table? I think that falls within "reasonable" use.
[AT&T Samsung Galaxy S 4 General] Tim182:
Scary stuff. I must have dropped my old Galaxy S2 (which I replaced with the S4) more than 50 times. I remember it falling out of my hand during a call onto concrete, from the roof of my car onto concrete and many more... I even managed to drop it onto my foot while walking which sent it a few feet down the road, onto concrete. Never cracked, the plastic bezel has tons of scratches but the glass was ok... Guess I need to be way more careful with the S4...
[AT&T Samsung Galaxy S 4 General] Tckwhaley:
Dropped my s4 from 2 feet onto concrete and the amoled screen cracked in bottom right corner after only having it for 2 weeks, gorilla glass was perfectly fine. Long story short asurion f'ed me and I got a new s4 with belt pouch for $200
[AT&T Samsung Galaxy S 4 General] drucquerkellan:
There is no way this is going to happen. Samsung would never recall millions of devices just because some people are having issues. They'll probably just have people come into there carrier and have them replaced. There's no need to have every single one recalled when only about 1/16 of them have issues serious enough that they need replacement. And for the rest of the more software issues (battery life, screen issues, etc.) There will be software updates.
[AT&T Samsung Galaxy S 4 General] jlczl:
Add me to the list of a cracked screen without dropping it. I baby my phone, have it in a Spigen Neo Hybrid and it still cracked.

---------- Post added at 04:04 PM ---------- Previous post was at 03:29 PM ----------

I've now joined the unexplainable cracked screen group.

Here's another thread where this is happening.

http://xdaforums.com/showthread.php?t=2293722
[AT&T Samsung Galaxy S 4 General] j510:
You should all report this to Samsung so they can acknowledge the problem
[AT&T Samsung Galaxy S 4 General] jlczl:
If xda picked up this story and placed it in the "News" section of the site I bet Samsung would do something about it. They wouldn't want all the tech sites to pick up the story......it would put a serious black eye on the phone to the mainstream public.
[AT&T Samsung Galaxy S 4 General] beatmag:
im too scared to buy now!!!!!!!!!!

:(

alot of people had cracked screens from the S3, and everyone of those people had to pay samsung money to get it fixed.

not S4 again........ i dont really think i want to pay samsung to fix a fault with a poor made phone.

any news on this?
[AT&T Samsung Galaxy S 4 General] neo_styles:
I've been following this thread for quite some time now while deciding between the HTC One and GS4. Luckily, I also have the opinions of friends who work for both Sprint and AT&T. Neither of them have come so much as close to mentioning any potential recalls on the GS4 due to cracking screens, nor have they mentioned having to deal with any cases thus far. Seems like they are few and far between and, while I'm not trying to discredit anyone's personal experiences with them, think Samsung has this FAR removed from their list of concerns.

If your screen does break, take it back to the phone store from which you purchased. If they won't help, keep going around. I brought this up with the friends I mentioned earlier and all of them said they would handle an exchange without issue if it was obvious there were no phone drops. Just seems it's not worth every employee's time to help you out personally.

Btw, LONG time lurker, but finally decided to become more active here since I'm about to pick up a GS4 in the next week or so. Please don't take me as a troll or fanboy of any particular brand. Just here to be a part of the community (finally).
[AT&T Samsung Galaxy S 4 General] pbreeze:
Heres an idea

Got the s4 before I saw anybody complaining about screens randomly breaking. Have an Otterbox and now im not sure if it was even worth it!! Sounds like a good time to create a case made from bubble wrap!!:)
[AT&T Samsung Galaxy S 4 General] gcng:
ROFLMAO!!!!

Permission to use this as my sig?

Please?
[AT&T Samsung Galaxy S 4 General] blyndfyre:
I always keep my phone in my pocket, and I always wear skinny jeans!
[AT&T Samsung Galaxy S 4 General] ferganer:
There were similar reports for the iPhone 5 where a few folks allegedly had their iPhones bent just by carrying it in "skinny jeans". They even came up with the name for the looming scandal - "bent gate" or "bendgate".

Well, what do you have after more than 6 months? No recalls. No acknowledgement. No warranty extensions.

My point is that, if you have a thin, but large device, which is not made from forged stainless steel or liquid metal, bending the device will lead to the screen damage (for it is not as resilient as the plastic frame). Same with the iPhone, it's thin, made of aluminum. Apply enough pressure and it will bend.

Now, the question is whether the pressure leading to cracked screens is within the boundaries of what would be construed as "normal use".
[AT&T Samsung Galaxy S 4 General] sangerpb:
Really....I've dropped my gs4 twice and no problems lol
[AT&T Samsung Galaxy S 4 General] brekec88:
You don't know what tour taking about OP. Please stop posting garbage like this here (anywhere for that matter).
[AT&T Samsung Galaxy S 4 General] LadyDiana0265:
broken s4 screen

my daughter's phone fell out of her pocket about 18 inches from the floor. it had a protective case on it and fell onto the back, glass is fine and it is still 'working' (texts are coming in,calls are coming in,the alarm works,it is trying to 'scan for her face') HOWEVER....the amoled cracked. I find that suspicious considering my son has the same phone and has dropped it SEVERAL times without any damage to the amoled. I have also seen videos of it being dropped as high as 7 FEET and the amoled is FINE. I think that SOME of these phones are defective. Samsung needs to fix these 'few' phones at their cost. Simple as that. If it isn't that many...it is no big deal to them because it's not worth the risk of losing customers over.
[AT&T Samsung Galaxy S 4 General] LadyDiana0265:
Samsung galaxy s4

well my daughter ADMITTEDLY dropped her phone (from about 18 inches from the floor,onto its back with a protective case on) and the GLASS IS FINE...it's the AMOLED that is cracked! as a matter of fact...the phone works perfectly fine still but the screen is now 'blacked out' and if not for her HONESTY...there is no visible damage of it being dropped. That is what ticks me off about the ppl on here who say those who won't accept it's their fault are just whining about it. This was the first and only time she has dropped this phone....while my son has dropped his SEVERAL times from various heights WITHOUT a protective case on it! She was just used to putting her S2 in this pocket, as it was smaller and fit in nice and snug. So, she put the S4 in there out of 'habit'. I believe that some of these phones are defective. It's just a matter of time B4 Samsung admits it if they don't want to lose those of us who are loyal customers.

---------- Post added at 05:23 PM ---------- Previous post was at 04:54 PM ----------

I'd be REALLY careful in how you 'judge' others for being human. FYI...NOONE is perfect,not even you. BUT when you look down on others and make your rude,judgemental & condescending remarks....life has a way of smacking you around in a MAJOR way and teaching you that you are NOT above making a mistake....just like the rest of the human race. If I were you....I would VOLUNTARILY get off your high horse,b4 u get knocked off flat on your ASS.
[AT&T Samsung Galaxy S 4 General] alex6speed:
I'm sorry to hear about this. I know it's a jacked up feeling to know that you did all you could to protect the phone and it still cracked the LED. The odds of getting it cracked on this phone might be slightly higher than most phones, though you would have to hit it at the perfect angle to do it. I'm willing to bet $10 the there's a buff spot on either the corner of the phone, or one of the sides. I have a feeling that as LEDs get bigger on these phones, the more prone they will be to cracking. LEDs, I'm sure, have a lower stress rating than most materials you'll find on the phone. Hit the corner with enough shock through a thin point on the phone, and I assure you, you'll either have a shatter in the middle or the outside corners. It's just simple physics.

Again, I'm sorry for what happened. It's some dumb bad luck. You'll notice from me that I too had that bad luck. BTW, Samsung is quoted to repair the LED + digitizer for $200, though they seem to be on a serious backstock right now (gee, I wonder why?). I know, this sound like a counter to my argument, but I still hold that LED is weaker than most on the right spot. It's not a defect, though the engineering may have been better.

Meh, that's the old XDA charm. I've lurked around here for a while before signing up. Almost anywhere tech it's the same way. Sometimes it's best to just walk away. Now, lets stay back on topic.