yashsingh1/xdaforums huggingface dataset:
[One (M7) Accessories] nookcoloruser:
So they still haven't solved this.....

Happened to me a month or so ago

http://xdaforums.com/showthread.php?t=2226217
[One (M7) Accessories] gmfeny:
Happened to me too :mad: on the back luckily I was able to swap mine out and get a replacement bc of the back and hone button not working.
[One (M7) Accessories] Dharkan:
Well maybe new ones won't have the same problem. Most sellers are out of stock and I really want to buy this case.

And also some people doing it wrong all the time; you slide your phone from up not bottom. There's a big difference.
[One (M7) Accessories] chrisccb:
The following site has some in stock. Ordered mine yesterday and arrived today. Nice price too.

mobilemadhouse.co.uk

Chris
[One (M7) Accessories] gmfeny:
Lol it doesn't come with instructions and it shouldn't matter which way you slide it...
[One (M7) Accessories] Dharkan:
it shouldn't matter and i know it doesn't come with instructions but I want to help people with it nothing else.
[One (M7) Accessories] Toaster Strudels:
I'm selling mine. PM if you want it. I don't really want to use a case on this beauty, lol!
[One (M7) Accessories] Huey85:
Would you think that HTC would provide a replacement of the phone if the case which they manufacture, is scratching it? lol
[One (M7) Accessories] cheetah2k:
My HTC1 developed stuck pixels, so I'm currently waiting on a replacement... I'll be putting the DD case on ebay :(

Ordered a Nillkin hard case instead as these have a good rep
[One (M7) Accessories] onlinejobwork:
I ordered cruzerlite Black, Clear and Blue but thinking of keeping one only and sell others two colors
[One (M7) Accessories] jmwils3:


Which cruzerlite? I got three as well, one red androidified, one red circuit android and one black circuit android.
[One (M7) Accessories] Antoine3323:
Such a bummer to hear this. I'll be sure to be extra careful when putting mine on once it comes in
[One (M7) Accessories] chakra:
yes any tight slide on case can do this, I stay away from slide on cases. Especially if you ever go around sand.
[One (M7) Accessories] tyshemi:
Yea pm me if ya want double dip case as well haven't used it once
[One (M7) Accessories] kcbboy:
Never used mine once since I got it. Too bulky for my taste and it lifted my screen protector slightly at the top.
[One (M7) Accessories] gmfeny:
Yea it lifted my screen protector too by the camera
[One (M7) Accessories] chakra:
First its scratching phones, now its stealing screen protectors, that is one bad case. I wouldn't be surprised if it ended up locked up in the long run :)
[One (M7) Accessories] Dharkan:
I'm considering to cancel my preorder after seeing all those posts.
[One (M7) Accessories] tyshemi:
Honestly I would you can buy mine lol
[One (M7) Accessories] gmfeny:
To make it worse it scratched up my first phone I got a replacement and put the case back on lol
[One (M7) Accessories] maverick1103:
I've had mine for almost a week now and I'm not that impressed with it, it looks cool but isn't the best design. I have to take it apart every couple of days to clean the dust off the screen and speaker grill. I got this to protect the screen and aluminum body, but it appears it's annoying me more than anything, luckily I only spent £12 on it!

It remind me of when I had an iPhone 4 and a bumper case, the dirt got behind the bumper and scratched the bezel :(

I'm going to look for a nice pouch now I think....
[One (M7) Accessories] DesertHawk:
DD case did it to my One. Glad I got rid of my One
[One (M7) Accessories] TrueYears:
Thank you so much for providing us with pictures!!
[One (M7) Accessories] gmfeny:
Lol I would've posted pics but I exchanged it for a new one
[One (M7) Accessories] Deathmeter:
How would i get a replacment

im on sprint and ive had this phone for over a month and it has a scratch on the back from the double dip hard shell case. do i contact htc or sprint for a new one, and would i get it new or used/refurbished:confused:
[One (M7) Accessories] u2pop:
Does the black HTC One scratch easily? Mine also got slight scratch near the front camera when removing it from DD case. Anybody know how to fix this, maybe compound solition or something?
[One (M7) Accessories] naturecannon:
I want to see some pics of these scratched phones!!
[One (M7) Accessories] stevedebi:
Unfortunately I doubt they would replace the phone for the scratch. Maybe you could raise the issue with HTC (I think it is their case?), but I don't think Sprint would listen.
[One (M7) Accessories] maverick1103:
I got mine replaced, didn't take a photo sorry.
[One (M7) Accessories] HomesliceOne:
I'm using the double dip (just bought last week)

taken it on and off a few times, no issues with my black phone yet. I am quite careful with it though but it's definitely not bad so far!
[One (M7) Accessories] blightNL:
Also expierenced the same. Nasty scratch near the front camera. Phone is a week old..

Do NOT use this case people. You WILL regret it sooner or later..
[One (M7) Accessories] resusonline:
pic please.. i want to see..
[One (M7) Accessories] sudkcoce:
Sorry, but I love this case. In case I ever get scratches, I will make sure to report it here.

So far, for me, it's the best case available...
[One (M7) Accessories] UCFour:
Same here

I love my case too!
[One (M7) Accessories] N0wy0ud1e:
Mine didn't scratch my silver htc1. It fits like a glove without any resistance.
[One (M7) Accessories] iliasker:
Same problem but only a little scratch... But I exchanged my one and have a new one sorry no pics
[One (M7) Accessories] mito8485:
How'd you get it exchanged?
[One (M7) Accessories] dlads:
Same problem at the top of the phone at the back, 5 little black dots and it's seriously p****d me off, £30 a case and it does that, what a joke.
[One (M7) Accessories] Shawheim:
This Thread Is Useless Without Pics!!!!!
[One (M7) Accessories] kancherlapraneeth:
+1. exactly
[One (M7) Accessories] sudkcoce:
Two weeks with this case, the second week at sea, beaches, opened it today, no scratches. Great case!
[One (M7) Accessories] Nepythys:
Same here no problem whatsoever.
[One (M7) Accessories] deadman3000:
Tried this case on in a shop. Took it off and saw it left a little mark that would not rub off. Was not impressed so obviously did not buy. I prefer my cheap clear TPU case now.
[One (M7) Accessories] sudkcoce:
Tonight, my HTC One fell about 1.5 metres on hard floor. Fortunately it was wrapped in this case and nothing happened.

Still very happy with this case.
[One (M7) Accessories] Bseagull:
Pictures please!
[One (M7) Accessories] mito8485:
That's awesome. I just ordered the black and grey one!
[One (M7) Accessories] THADDIUS25:
Where did u find that one at?
[One (M7) Accessories] sudkcoce:
Are you guys sure those multi colored cases are from HTC? I mean when you get a third party case please don't complain if it scratches the phone. Or at least mention that it was not the original one.

The reason I wrote this is because I still don't have any scratches and I took the phone out of the case a dozen times...

---------- Post added at 09:15 AM ---------- Previous post was at 09:11 AM ----------

One thing that I can complain about the case is that the volume buttons are hard to press and find by touch. But that's really all.
[One (M7) Accessories] dlads:
I'll take a pic and upload it when i get into work.

4 - 5 small black marks on the top of the phone at the back, jut above the camera, not sure how much more detail your going to get from a pic.
[One (M7) Accessories] dlads:
Heres the pic of the scratches i was referring to.
[One (M7) Accessories] jonstatt:
Thanks for the picture. Are you sure that isn't caused by dirt/grit getting inside the case and rubbing against the phone? I remember bumper cases on the iPhone 4/4S doing that on the metal band. As it is those funny dots, it sure looks like dirt that's got in. If you feel the inside of the case at those points, can you find anything rough on the moulding itself?
[One (M7) Accessories] ChanceOfChange:
exactly same thing happens to my i love the buld quality of case and phone!
[One (M7) Accessories] dlads:
Yea i'm guessing that's what had happened, and it's actually the double dip flip case and not the double dip (mistake on my part)

Up till now i haven't had an issue with the double dip (grey and red one)

Fits snug but not too tight.
[One (M7) Accessories] afhum:
Here is mine. Scratched by taking off the top red part of the double dip hard shell case. I assume it is due to the tiny gap between plastic and aluminum, making the top left part of phone somewhat thicker, hence more fit or tight in case. The case was really clean when I put them on. But the scratch is only visible on certain light angle (just like in the second picture, the scratch becomes less noticeable). It annoyed me as I got it the next day of purchase (bought case same day as phone, tried to take them off next day and there it is). It is so ironic that a case can scratch your phone when you intend to protect it from scratches. :banghead: Oh well. :D
[One (M7) Accessories] Huey85:
Don't know if it's just me.. But I'm struggling to see any of the scratches on your phone..

Sent from my HTC One
[One (M7) Accessories] mito8485:
I think it's by the proximity sensor.

---------- Post added at 06:12 PM ---------- Previous post was at 06:09 PM ----------

Ebay. Search m7 double dip hard case.
[One (M7) Accessories] afhum:
Then that is a good thing! :D

Yes, you are correct.
[One (M7) Accessories] Huey85:
Ahh it's barely noticeable in the pics but I guess it's be more noticeable and annoying in person.

Sent from my HTC One
[One (M7) Accessories] afhum:
Yes, sadly, it has been for awhile. But eventually, all my bare phones will get scratched.

Just to share, since I love the bare look of the HTC One, this is definitely the best case ever! Just ordered it a week ago.

https://www.youtube.com/watch?v=aGt1NS-QnTU&feature=youtube_gdata_player
[One (M7) Accessories] lyrebird:
anyone has a spare official dd case to sell? i want to check out here before i go to the official site to pay the full price. thanks!
[One (M7) Accessories] Huey85:
Got that exact same case in clear matte on my phone right now. It's a very sleek case and love the matte feel. However, I wouldn't feel to safe with it because it doesn't offer any drop protection. The bottom front of the phone is also bare, where the champhered edges are.
[One (M7) Accessories] afhum:
Sweet! I'm still waiting for mine to arrive. Is it easy to put on and take the case off? Without any damage/scratch?
[One (M7) Accessories] Huey85:
Not as easy as a TPU/silicone case because it is a hard plastic but really thin. So be careful not to over stretch the plastic. If you have a black HTC One, it will be prone to scratching when installing the case as it is a VERY snug fit. Some people have suggested using a thin microfiber cloth to ease the phone in at the last edge.
[One (M7) Accessories] afhum:
Thanks! I'll keep that in mind. But you do put it on by sliding your phone in like in the video right? So the last edge you meant are those at the bottom?
[One (M7) Accessories] Huey85:
Yep that's right. Slide in the top of the phone into the case, taking care when sliding in cos the sides of the case may scratch/catch on to the phone.. then when sliding the bottom in, place a thin microfiber cloth in slightly, then lay the phone in the case and at the same time, gently pull out the microfiber cloth. Be careful though, too much pressure can either damage the case, or more painful, your phone.
[One (M7) Accessories] skymera:
I ditched my double dip case yesterday.

Removed it and I have a handful of scratches near both speakers where the top and bottom clipped on.

Not amused for a rather expensive case!
[One (M7) Accessories] afhum:
I feel you. I just kept it in the box as a reminder to not just buy things immediately even if they are genuine :)

How long has the case been on your phone? I can imagine how dust and all can get in after some time, and when you take them off.... :banghead: scratches all over..

Can you send some pics?
[One (M7) Accessories] skymera:
About 3 months. I removed it every now and then to clean it up but even after a day grit could get in. Poor design.

I got in touch with HTC who advised me to speak with customer services.

I'll get some pics up as soon as I can. My HTC is my camera so it's a bit tricky there :good:
[One (M7) Accessories] justinswidebody:
I got my phone fixed by HTC after there double dip case scratched it about 3 months ago. In this link http://db.tt/KenSkhtH you can find a zip with three pics I sent HTC to show how there case scratched my phone. If you look you can see all scratches are up and down. A lot of them were pretty deep. There was no sand in my case. I am very ocd about my phone always being clean and away from dirt or anything that can harm it.
[One (M7) Accessories] sudkcoce:
Oh yes it does. Verified by me...
[One (M7) Accessories] nick camel:
Laugh or Cry

This is truly embarassing.

Yepp... even though I was reading through this thread I decided to try my DD on. After just an inch I was feeling that the resistance is a bit to high so a took the phone out again and BAM there they were... scratches!

I know pictures are interesting but don't have any right now. The scratches are however not on the back, they are on the sides of the front.. i.e on the edges of the touch screen.

Regardless of where and size of the scratches.. this is an !!! EPIC FAIL !!!!

I know somebody said something about a third party product but this is HTC official and an officiall accessory should not cause scratches this easily. :laugh: :crying: :laugh: :crying:

I wrote about this being a disaster to HTC.. let's see what they say.
[One (M7) Accessories] japjit100:
I like this case but now I'm not buying this dd
[One (M7) Accessories] lanyao1920:
OMG I just bought one... maybe I should return
[One (M7) Accessories] sharingspider:
Nah u shouldn't it's great :p:p
[One (M7) Accessories] nick camel:
Pictures

aight.. HTC replied and asked to see pics of the damages..

Just sent this to them.

As said before.. no scratches on the backside.

Let's see what they have to say...
[One (M7) Accessories] afhum:
Are those just some white/grey paint that came off from the case which can be easily removed? I thought if the black plastic rim scratches, it should still be in black color :what:
[One (M7) Accessories] nick camel:
No, it's not just some paint coming off the case. It has scratched the screen edges. Also, it's not the black plastic rim that has caused this. It's the large grey body case. And I didn't even put the whole phone through as I realized the resistance was to much .. didn't want to force it in all the way. I first tried from bottom up.. it scratched it... and then I was stupid enough to try and slip it in from the top to bottom.. again scratches...
[One (M7) Accessories] ingenious247:
I actually really like this case. I don't have one yet, but I am about to buy it. I'm very careful and will spot examine the case to make sure there are no 'bumps' or sharp pieces on the inside of the case that can scratch the phone, and gently file down anything that looks remotely suspicious (if there's anything like that)

I just can't ignore the awesome aesthetics of the double dip, it's a different look from anything I've ever used on a smart phone before. If it scratches it, so be it.. I'll probably be buying a new phone in 6 months anyway knowing me..
[One (M7) Accessories] nick camel:
FYI, mine didn't have any bumps or sharp pieces, it was pure tightness. I too have started to work on filing down the whole thing :)

On one hand it just feels pathetic, on the other hand it feels "android". On my HTC Magic it was about filing on the software, now it has come down to hardware :cool:
[One (M7) Accessories] ingenious247:
Haha that's funny, but sad cuz it's true

Although I don't consider the case "hardware", I'm not talking about filing down the phone itself lol
[One (M7) Accessories] nick camel:
Hehe swear to God, filing down the phone edges is just around the corner.
[One (M7) Accessories] ingenious247:
Just bought the case for $22.95 on Amazon

also a 3-pack of Tech Armor screen protectors ($5.95 sale!)

Going to put the case on 1st then trim the screen protector and apply.
[One (M7) Accessories] COBYATCH:
I also noticed that this case scratched the back of my HTC One. It left two vertical scratches near the top left. I should've been more careful and cleaned out the dust when I took it off and put it back on.

Anyone else have a problem with the case cracking? I've never dropped it, and it cracked at the on the front edges of the volume buttons are as well as on the back where the cutout for the microphone is.
[One (M7) Accessories] sudkcoce:
Exactly.
[One (M7) Accessories] mito8485:
That's the way to do it! Also don't forget to scrape off any excess plastic on the inside of the case mainly around the speaker holes before trying it on. I've had mine for about 3 weeks, I take it off almost everyday and not a scratch on it. Plus what I did was put a couple of pieces of scotch tape on the inside of the back to prevent any scratches as well.
[One (M7) Accessories] ingenious247:
I was also considering the exact same thing

The only thing I am really concerned about are the beveled edges of the glass on the sides of the phone. I've noticed that the edges are extremely fragile, almost soft as if it's not actually glass.
[One (M7) Accessories] mito8485:
Mine still look pristine. But I think every case will differ in size slightly. Just flex the case a bit on the edges with your hands to make it a little more loose so it doesn't death grip your phone and you should be alright. I have the black and grey one and I really do love it.
[One (M7) Accessories] ingenious247:
So I had to cancel my order on Amazon.. when it didn't ship right away, I was curious why - I had chosen 2 day shipment well within the required time frame for it to ship that same day. Then I looked at the seller's ratings and evidently they were selling fake double dip hard shells. Looked exactly the same but no HTC packaging. I ended up ordering from att's website and got the real deal delivered today. Phone slid in nice and easy, top and bottom clicked in with no issues. No scratches (I removed the case and put it back on to be sure). Gorgeous, great feel to it, VERY happy. Glad I trusted my instincts and bought the case despite this thread.
[One (M7) Accessories] sudkcoce:
Yes, the most of the reviews are not doing this case justice. ;)
[One (M7) Accessories] ingenious247:
Honestly I think quite a few people are buying knockoffs on Amazon (unknowingly) and the cheap imitations are scratching their phones. I looked everywhere for some sign of poor mfg, a sharp edge, a bump in the molding, but nothing. Case was flawless and perfectly cut.
[One (M7) Accessories] jefbuan:
this case just save my phone..accidentlly drop it from my table to a tile floor facing down.pick it up quickly , no dents no cracks...i cant imagine dropping it without this case...then try to remove it from my phone and no single scratch at all ..
[One (M7) Accessories] afhum:
Mine was definitely genuine. Got mine from the Carphone Warehouse retail outlet in Manchester, UK. I checked the packaging and all to make sure it's genuine. Even the seal was never opened. And it scratched mine.

My mistake was that I tend to take the phone off the case many times. I inspected mine really carefully, case was flawless like yours.

I was aware that the case had caused scratches to others but I still insisted on buying as I really loved the look of the case.

But I had that small gap on the top left of phone making it to be bigger by few millimeters, hence I guess it became more tight fitting, as proven that my phone got scratches only on the top left of phone. I assume that this gap on phone was the culprit.

But hey, I'm glad it worked for you. ;):thumbup:
[One (M7) Accessories] ingenious247:
But that wouldn't be the fault of the case, correct? So the case catches a bad name because of the gap in the phone, which was the actual problem.
[One (M7) Accessories] afhum:
It's either due to the gap, which will make the case 'unsuitable' for the phone, or simply because of the tendency of taking off and putting on the case.

Perhaps one should check their phone first before purchasing the case, or if one intend to not always take off the case, then that should be fine.

I tend to take mine off back then because I just miss the feel of the aluminum body, volume rocker was annoyingly hard to press with the case on, and sometimes the phone gets too hot for playing some games.
[One (M7) Accessories] y7ia:
It's so nice and helpful
[One (M7) Accessories] evo21:
I bought one of these 2 months ago and never put it on for fear of scratching my brand new One. I guess i read the reviews too late...:silly:
[One (M7) Accessories] tropical cactus:
Stick it in the bin.:D

It's a recurring problem with HTC. They come out with a great product and then proceed to undo all their efforts by themselves.
[One (M7) Accessories] nickVos:
I have been using the Double Dip for about a week now. I love this thing. Good fit and comfortable in my hands. I've spent a good amount of time looking and haven't found anything else better than this case.
[AT&T Samsung Galaxy Note II] Jrockttu:
I've had several random reboots since I got a Fitbit Flex on 5/3. It links to the phone via BT 4.0.

I run Perseus kernel, so it could be the newest update, but my wife runs full stock unrooted and said her phone restarted this weekend. She has a Fitbit Flex paired with her phone also.

Anybody else have a Fitbit Flex or other BT 4.0 device and getting random reboots?
[AT&T Samsung Galaxy Note II] Bajanman:
No! but now that you say that:eek:. Glad I'm thinkin on getting the Jawbone up. In a week or so:p.

I would try that one and see if you get the same results. I'm quite sure they both do the same thing!!

Just my 2¢®

Sent from my SAMSUNG-SGH-I317 using Xparent SkyBlue Tapatalk 2
[AT&T Samsung Galaxy Note II] wase4711:
define "several"....
[AT&T Samsung Galaxy Note II] Jrockttu:
I did a lot of research into these things, and I looked at the UP. A few things I didn't like about the UP: It's too thick all around, isn't comfortable to use while typing on a keyboard, have to take it off and plug it into your phone to sync, people lose the little cap on the device all the time. I'm happy with the Flex so far, just noticed this freezing and reboot the past few days (which could be kernel related, not ruling it out).

At least 2 a day. It's hard to judge because I'll pull it out and notice that the keyboard has been reset to the Samsung default, which occurs after a reboot. I was using it today and it just froze up and restarted, stuck at the Samsung logo, and required a battery pull.
[AT&T Samsung Galaxy Note II] wase4711:
are you over clocked or underclocked? What perseus settings did you mess with?

Try flashing a different rom/kermel..
[AT&T Samsung Galaxy Note II] Jrockttu:
I've been on SKY ROM 8.2 for months and haven't had restarts. Always on the newest Perseus, currently 36.3. I don't change the settings.

I flashed Sean Z's stock modded ma4 kernel and still had reboots.

Think I might try going back to Perseus 35 to see how that works for me today.
[AT&T Samsung Galaxy Note II] Jrockttu:
Well, I'm pretty certain that this is either Fitbit or bluetooth 4.0 related.

I tried several different remedies, and my phone was still frozen each morning when woke up. Finally, I disabled background BT 4.0 syncing in the Fitbit app, and have not had a freeze/reboot since then.

Anybody else have a Fitbit Flex or other BT 4.0 device and experience this same behavior?
[AT&T Samsung Galaxy Note II] Astom22:
I have had a fitbit since Christmas, but only recently started having reboot/freezing issues. If I turn off my bluetooth at night, it is never frozen in the morning. Forgot last night and it was frozen this morning.

As for talk of the Jawbone Up, I had six of them over the course of about 5 months, would never recommend one. It will also catch on things since it doesn't link. It was a nice idea, just didn't seem executed very well.