[Xperia Z Q&A, Help & Troubleshooting] arifmunshi:
I'm sure others have had problems with thier sd cards. I have just had this online chat with a sony agent in the uk and I thought I'd share the joke!

You have now been connected to an agent.

Hayley: Hi Arif, thank you for contacting Sony Xperia UK Chat Support. My name is Hayley, please could I take your full name and email address?

Arif: arif munshi

Arif:

Hayley: Thank you for providing me with this information, Please could you confirm which model of phone you have and which network it is on?

Arif: i am with t mobile and its the 4g version

Hayley: Thank you, how can I help you today?

Arif: my 32 gb sd card worked fine for the first 2 weeks of having my phone

Arif: but now is not being recognised by the phone

Arif: but can be read by all other devices i have

Hayley: Ok, I'm sorry to hear you're having problems with the handset. What class is the memory card you are using?

Arif: sandisk class 10

Hayley: If the card is class 10 this may be the problem as the phone has only been tested with up to class 4 so higher ones can cause unpredictable results.You can try formatting the memory card then using it again in the phone, but it may not work correctly.

Arif: i have tried that

Arif: and what sort of rubbish are you talking about- being test upto class 4

Arif: sony would test all classes of sd card

Hayley: The highest we have tested as compatible is 4 so if you are using one higher than this then we can't guarantee it would work. I would suggest using a card of class 4 or lower as this should work in the phone.

Arif: show me on your website where it says that

Arif: otherwise i want my money back

Arif: it says cards upto 32gb on the website nothing about what class

Arif: i am going to save this converstion and post it on xda developers

Arif: they are all going to have a good laugh

Arif: so are you going to show me where it says class 4 certified

Arif: ?????????????

Hayley: This isn't listed on our website, but it is going to be added in future. We have not listed this as we do not manufacture the SD cards. If you have bought a memory card that is not compatible with your phone you would need to speak with your retailer regarding a refund.

Arif: no! the memory card did work perfectly for the first 2 weeks though

Arif: how do you explain that

Arif: you have no technical knowlege from the looks of it

Hayley: Using an incompatible memory card will cause unpredictable results so there isn't one specific symptom you will see if you use too high a class of card in it.

Arif: and my nintendo 3ds reads it perfectly

Arif: my pc reads it fine

Arif: my old htc phone reads it fine

Arif: you are going to get poor feedback from me love

Hayley: The phones will have different specifications to other consoles and devices, as I have advised this isn't confirmd as compatible so we can't guarantee this will work with your phone.

Arif: so why wasn't i advised of this before buying the phone

Arif: i would like my money back

Arif: so who do i need to talk to

Arif: i paid for a high end device

Arif: not some incompatible device

Hayley: If you would like your money back for the SD vcard you have purchased you would need to speak with your retailer about this, compatible memory cards are provided with the phones if you get one, but if customers do choose to buy another then we advise them to use up to class 4.

Arif: i want my money back for the phone, stupid person

Hayley: Where did you buy the phone from?

Arif: t mobile

Hayley: You would need to request a refund from tmobile if you are not happy with the handset.

Arif: ok thats fine

Hayley: I hope the information I have given answers your query Arif. Is there anything else I can help you with?

Arif: stop making crap phones please

Arif: incompatible my "£$£$£%

Hayley: If you have no further Sony Xperia related queries, I will be ending this session.

Arif: thanks bye

Hayley: No problem. Thanks for using Sony Xperia Chat Support today. Goodbye.