yashsingh1/xdaforums huggingface dataset:
[Galaxy S 4 General] murrowxda:
You pretty much got it right on... The phone has never been in my back pocket lol, but often carried in my front right. Maybe its just me; I thought a phone should be designed to survive practical daily use without the aid of a bulky case.

I've owned quite a few phones in my day, and this is the only one that has ever cracked.

I commented on this thread to see if other people had similar issues. In the picture I posted, the crack is at the top right corner of the LCD directly next to the power button. I don't know what cracked the LCD... Something inside the phone between the screen and power button? Or pressure from walking? Seems like that would be one of the stronger areas of the phone though.
[Galaxy S 4 General] SATAN999:
My phone was also in my front pocket and i dont wear tight clothes! Every phone i've ever owned, must be in the region of at least a dozen or so, over the course of at least 15 yrs! Have always been carried in my front right pocket and none have them have ever cracked!

I also thought that as the majority of people probably carry their phones in their pockets, all phones would be designed to be carried this way!

My case is actually quite thick silicone which should absorb alot of the pressure you would expect from being carried in a pocket!

If Samsung have designed their phone to be so weak that it can't be carried in a pocket (the way you would expect most people would carry it) then maybe they should put a warning on the box! (DO NOT CARRY IN POCKET UNLESS YOU BUY A TITANIUM CASE TO HOUSE IT IN!) lol
[Galaxy S 4 General] chalid:
Of course they do.

https://www.youtube.com/watch?v=N7Glmqb1B58

[YOUTUBE]N7Glmqb1B58[/url][/YOUTUBE]

Might just be the usual problems with new smartphones launches.
[Galaxy S 4 General] asorsa:
Same with mine upper right at the powerbutton lets see how we handle the phone from now on.. expensive experiece it was. But now im just terrified everytime i feel that my pants are a bit thight when its in my front pocket. :banghead:

Skickat från min GT-I9505 via Tapatalk 2
[Galaxy S 4 General] ftanner:
It doesn't matter if you wear tight clothes. The fact is that your pocket BENDS when you sit down, or even take a step (to a lesser extent). Glass is not flexible, therefore when it is bent, it can, and will, break.

Cite your source for the "the majority of the people probably carry their phones in their pocket", because the majority of the people that *I* know carry them on a belt clip or in a purse/bag of some kind. Realistically these phones are too large to carry in a pocket comfortably.

Absorbing alot of pressure is *NOT* the same as folding or flexing. A silicone case is designed to protect against drops, not flexing. Only a rigid case can protect against flexing.

Again, I state, cite your sources where the expectation is that most people will carry them in their pockets. Why should they have to put a warning on their box to warn you against doing something that could cause breakage? It sounds like, to me, that you're the same kinda person that would use your hair dryer in the bath tub if it didn't have a warning on it. You remind me of a brand new laptop that I once had to tell an unfortunate owner would not be covered under warranty because they threw it in the trunk of their car and then piled luggage on top of it. It destroyed the screen. They were pissed because "It didn't say that I needed a strong case to carry it around in on the box."

I carry my cell phone in a motorcycle saddlebag, and have cased it accordingly. It is in a rigid case with a rubber shell, a Griffin Survivor if it matters, and have never had an issue despite motorcycle saddlebags being notorious environments for the destruction of electronic devices.

How about you stop blaming Samsung/others for you breaking your phone and take the the responsibility yourself? You carried it around in a manner that was likely to cause damage to it.
[Galaxy S 4 General] seh6183:
Glass doesn't bend? Hmm coulda fooled me: http://www.youtube.com/watch?v=D4j4wqA2Mko

I will not be surprised in any way shape or form if the SGS4 gets recalled. The body of the phone is not ridgid enough to support the OLED panel underneath and people are cracking them left and right.
[Galaxy S 4 General] SATAN999:
Ok just to set you straight, every guy I know, carry their phone in their pocket!

My phone was mounted in my car, I removed it from the mount got out of my car and placed it in my empty pocket, walked into my house took it out of my pocket to place it on my desk, to find the LCD (Note not glass, which is unbroken, or cracked) had cracked! There is no physical damage anywhere on the exterior of the phone!

I actually took it into the local three store, where a Samsung rep was demonstrating the S4, he informed me he had never seen a screen crack in that way and proceeded to put pressure on his demo S4 in various ways to show how strong the S4 is! He agreed with me that it should not have cracked internally like that! The store couldn't change it for me as I bought it online!

And before you get any more patronising, I was an audio-visual technician for 10yrs and been a computer technician for the last 15 yrs

If you want to accuse me of being any sort of person then it should be of being anally careful with anything I buy!

In the UK with have a sale of goods law, It states that items :- "Must be as described. Must be of satisfactory quality, sufficiently durable, free from any defects,"

You sound to me like that sort of person that after selling something refuses to accept any complaints and would leave your customers with shoddy goods! If it broke after they recieved it, they must have broke it, as manufacturing defects never ever occur!!
[Galaxy S 4 General] seh6183:
I would also like to point out that your statement that people somehow do not carry their phones in their pockets is one of the most absurd things I have ever heard in my entire life.
[Galaxy S 4 General] bmoreboy02:
My co-worker fell asleep with his HTC ONE on his lap in my work van. He got up and the phone fell about 3 feet on concrete with no case. Landed on the corner of the phone and all he got was a scuff. The screen is fine. He then looked at me laughed and said thank god it wasnt your galaxy or we be out here looking for all the pieces. Its sad bc i think hes right
[Galaxy S 4 General] Warrimonk:
Every guy and almost every girl I know keeps their phone in their front jean pocket. Where would you keep the phone when out and about?

In a belt clip? Why do I need to buy some ugly accessory I have never needed before when a pocket is a solution that has worked for millions of people for half a decade?

Owning an external carrying accessory shouldn't be a requirement for owning a phone.

The idea of phones breaking in these pockets under such little stress is completely terrifying. OP I hope your phone breaking is a freak case and not the norm.
[Galaxy S 4 General] SATAN999:
Thanks for the confirmation that me and all my friends arn't some weird freaks for carrying our phones in our pockets! :-p

The OP isn't the only person reporting this problem, between this thread and this one http://xdaforums.com/showthread.php?t=2273212&highlight=smashed there are now quite a few people reporting the problem!

I'm not an unreasonable person, if I thought I had done anything which could/should have caused this I would just pay for it to be repaired or buy a new one, but I dont think an LCD should crack just because a phone was carried in a pocket for less than 2 miniutes! Every other phone I have owned has managed to survive this, in fact I can honestly say I have never broken a phone before in my life! I have replaced numerous screens on other peoples phones, after they have droppped them on concrete! One of which was my old HD2 which my brother in-law begged me to sell him and then dropped off the top of scaffolding while he was at work! That survived in his pocket in the soft leather pouch it came with for 3 months in his pocket while he was working (he is a builder and would be laughed at if he kept his phone in a manbag) without the screen cracking!

Someone posted a video on here about the tests Samsung do on their phones and I can assure my phone was in no way flexed, folded or stressed anywhere near the phones in the test video!
[Galaxy S 4 General] chalid:
And what brings you to this conclusion?

1) We don't know anything about the circumstances under which the screens broke. It's okay to take the word from people, but on the internet you usually should take the things you read with a grain of salt. Remember the SGS3 which melted? Well, turned out the guy did put it in the microwave ... of course that only came to light after every single tech site reported a melting problem.

But more important:

2) Samsung sold 6 million devices by now and we only have a handful of cases with a broken screen. That's really not worth mentioning on the larger scale. Yeah, not all are here on XDA, but with 50.000 posts in the international SGS4 section enough are.

So please don't be absurd and draw conclusions where you clearly have not enough data to support any theories.

Check the video I posted earlier: https://www.youtube.com/watch?v=N7Glmqb1B58

You can see how Samsung tested the GS4.
[Galaxy S 4 General] ftanner:
Go take a sheet of glass and try to bend it without heating it up. Tell me how badly you cut yourself. These things aren't made of that flexi-glass.

---------- Post added at 06:38 AM ---------- Previous post was at 06:35 AM ----------

What you did was abuse.... Plain and simple. Glass is not designed to handle torsional stress. Period. That's why they had to design a special kind of glass for those flexible displays.

Who cares how long you were an AV tech or a comp-tech. I've been a computer network engineer for over 25 years. Big deal. That has nothing to do with the fact that you did something silly and are now pissed at Samsung for *YOUR* mistake. Grow up and learn to take some personal responsibility for your actions and stop trying to blame everything you do on others.

---------- Post added at 06:39 AM ---------- Previous post was at 06:38 AM ----------

I never said that some people don't. I said that *MOST* people don't. Perhaps you didn't read that part.
[Galaxy S 4 General] seh6183:
No the phones don't have "flexi-glass" they have "gorilla glass", which if you have eye balls, and ill asume that you do, you can see from my video I posted that the glass bends. For you to claim that someone putting their phone in their pocket is abuse, again is wildly insane. That statement just doesnt belong in this universe.
[Galaxy S 4 General] coolraghav:
i'm totally shocked with the build quality, my phone fell from around 1 metre(less than that) of height and screen got CRACKED from below and its not working anymore. I don't know what to do, I've given it to the shop from where I purchased he says there will be expense but can tell only by monday. my phone isn't more than 2 weeks old and this is so ****ed up thing. My blackberry has fallen like 'n' number of times even on the road and nothing like this has ever happened in two years of usage.

I won't be able to use it anymore (s4), my usage is rough and I neither like covers etc.

If anyone here has solution, to get this screen fixed for free plsss let me know...

Thanks !

update : my screen cracked not the glass and its not working anymore.
[Galaxy S 4 General] seh6183:
What say you now ftanner? Too busy eating your foot right now to respond? It's ok we'll wait.
[Galaxy S 4 General] ftanner:
Gorilla glass isn't break resistant. It's scratch resistant.

Guess you didn't read that part on Corning's web site.

He doesn't state what it fell onto. Three feet is a hell of a fall depending on how it fell, how it hit, and what it it fell onto.

For instance, a fall on the corner on the phone onto tile is alot different than a fall onto the back of the case onto carpeting.

Nice try troll.
[Galaxy S 4 General] seh6183:
I don't think you're understanding the difference between the glass on the actual OLED panel and the sheet of glass used to protect the phone. The piece of gorilla glass is not what is shattering. I simply mentioned that ealier and provided a video to prove that glass can be bendable (since in your 25 years as a computer tech you have never come across such magic).

The problem with the s4 however, is the OLED panel glass beneath that fractures from mild stress or drops. It's either the chassis that isn't strong enough to support the glass or the glass is too thin. Either way, as I've said before, I will not be surprised at all if there is a recall.

Good day god of physics.
[Galaxy S 4 General] RayTrue04:
After seeing this photo I'm assuming he was pissed there was no stylus and said screw this POS before he slammed it :p
[Galaxy S 4 General] ftanner:
People claimed that there would be a recall of the S3 too because "the glass was too flimsy". I have, as of yet, heard of no recall. The "this thing is cheap crap because the glass breaks" posts seem to have dropped off too. Since I know that they didn't stealth upgrade everyone's glass while they were asleep, that leads me to believe that people realized that they were abusing the phones or just plain don't know how to take care of something that's face is primarily glass.
[Galaxy S 4 General] SATAN999:
Lol the most immature person I've seen in this thread, only posted in this thread to abuse and insinuate that others are stupid! Then had the audacity to call someone else a troll!

Pot calling the kettle black I think
[Galaxy S 4 General] seh6183:
Get ready to have your mind blown:

http://xdaforums.com/showthread.php?t=2280272

And if you check other forums you will see the same. I won't go out of my way to do any more research for you on the topic, so if you want more proof dig it up yourself. Or just stop posting completely and let the people suffering with this problem come up with a solution.
[Galaxy S 4 General] murrowxda:
lol! I was waiting for someone else to call him out first! Thank you!

ftanner loves telling everyone on XDA that he carries his phone in his "motorcycle saddle bag" (which btw is an S3, NOT an S4). The part he's leaving out is when he's not wearing that "saddle bag" across his shoulder like a man-purse, he's got it strapped snug around his waist like a really cool fanny-pack. :D

Samsung or that cell phone case company that he works for must have sent him here to troll... or maybe we really shouldn't be carrying our phones in our pockets: confused: lol
[Galaxy S 4 General] chalid:
Says who? 5 people out of 6 million buyers? Yeah, must be build quality issues ... :eek:
[Galaxy S 4 General] seh6183:
Good luck with your shiny new ticking time bomb brother.
[Galaxy S 4 General] h3lluvaninjuhneer:
Statistics really isn't your cup of tea, is it? I'm pretty sure our sample size here on XDA is somewhat less than six million. Just because you (mis)count only 5 people on XDA have complained about glass or digitizer failure does not mean that only 5 have failed out of 6,000,000 sold. Our sample size probably numbers in the hundreds, maybe just above a thousand, but certainly not in the millions.

I ran into a friend last night who knows I'm planning to get an S4, and he asked if I'm still planning to get one even with the screen durability problem. He heard about it from coworkers, so the word is out in the wild, not just here on XDA.

Like the old proverb says, "Those who live in Gorilla Glass© houses should not throw stones."
[Galaxy S 4 General] Beefheart:
I don't know a single bloke that doesn't carry their phone in their pocket, front pants pocket most of the time. And to say that someone shouldn't be surprised that a screen cracked after being carried in a front pocket (which I read a few pages back) is utter bulls**t. I have owned mobile phones for near 20 years and have always carried them in my front pockets with no issue. If my S4 screen cracked in my pocket short of me walking into a hard surface or sharp corner I would want a damn good explanation as to why.
[Galaxy S 4 General] bmoreboy02:
I just wanted to chime in here......my fiance is now rockin an otterbix defender and so am i.....and we have both accidentally dropped our phones and the case protected it perfectly. Otterbox must of really listened to our complaints about the note 2 and S3 defenders. Rubber got lose easily on the S3 and the note 2 had that gap in between the screen protector and the screen. This case is amazing. Feels really good and the screen protector is awesome
[Galaxy S 4 General] chalid:
Yeah, the word is out there. So what?

Lets wait and see. Nothing more we can do. These wild speculations and panicking is totally pointless. I got many different phones over the years and with each and every one of those there were some supposedly build quality issues and cracked glass and screens. Reports like this have the tendency to develop a life of its own. But the truth is: We don't know how the people with the broken phones handled them, nor under which circumstances the damages occurred: http://www.trustedreviews.com/news/melted-samsung-galaxy-s3-was-a-hoax

And for the statistics: Yes, here on XDA are of course far less people. I already said that in another post. But it really doesn't matter, because there are still not many reported cases of such defects. With 6.000.000+ sold phones and a REAL problem, one would guess, there were more threads floating around all kind of forums. But there aren't.
[Galaxy S 4 General] BarryH_GEG:
So far, after 11 pages of discussion, there have been 8 cases of reported screen cracks.

bmoreboy02

SATAN999

murrowxda

asorsa

glynnd

darrendm

coolraghav

Ryanmp (The guy seh6183 quoted from the AT&T forum)

That's more pages of discussion than actual broken screens. Without the help of this thread I would have already expected the SGS4 to be more fragile than the SGS3 because it's thinner and has more screen area and less bezel. Knowing that, I'd do my best not to subject it to stress. I’ve never put my N2 in my pocket because common sense and basic physics tells me stress and a 5.5” display don’t mix. The same thing applies to drops with the SGS4. The glass is closer to the point of impact so depending on how it lands it would probably be more likely to break than the SGS3. I'd buy the phone regardless of that because thin/light/big display is more important to me than an "X"% greater chance of the display cracking. Everyone here's complaining that the display shouldn't crack. The SGS3, One X, and One all have multi-page threads on "OMG, my screen cracked." So all phones with big displays suffer from screen cracks. What we don't know is what the additional percentage is that's caused by the SGS4's thin, light, and bezel-less design. For those that are concerned get a SGS4 Activ when it comes out.

This is the One after a 4' drop in Android Central's drop test. The body deforms because there's nothing to dissipate the energy of the impact over. It's happened to people in the One forum too. With a repairibility score of "1" I can only imagine the cost to the user of replacing the One's unibody. So if the grass is greener somewhere it sure isn't with the HTC One.

You keep believing that. ;)
[Galaxy S 4 General] abubasim:
I bet most One owners will put their shiny aluminium phone inside a plastic case to avoid chipping and scratching their phone. Look at the complaints the iPhone 5 got with its easily scratched aluminium edge. The iPhone 4/4S was much stronger with steel.

Replace the aluminium with titanium and the glass with sapphire and you'll have a phone that would stay in mint condition for years without cheap plastic cases. But the cost of the phone would be several times that of the iPhone.

Having said that, even though I'm an SGS4 owner, I think the One is a much nicer looking phone. But the lack of support for exFAT/NTFS/ext4 on the internal storage is a huge deal breaker for me. I load full HD movies on my phone for watching while travelling and I rather pick a phone that lets me just dump these movies directly without cropping or cutting to get the size below 4GB. Rooting the phone and adding external storage with the missing file system support will just make the phone look stupid. Of course that tiny microSD microUSB adapter from Kickstarter looks promising - it ever ships!
[Galaxy S 4 General] SATAN999:
If you want to edit quotes, the least you can do is make sure you credit the right person!!

I have never said that on here, in any way shape or form!
[Galaxy S 4 General] ftanner:
Here's my man-purse (taken just this morning at work with my s3)... Where's yours?
[Galaxy S 4 General] murrowxda:
lol nice bike. I'm not surprised you missed my point though.

You ridicule people for carrying their S4's in their pockets and preach to them that you carry yours in your motorcycle saddle bags. So you only use your phone when you're next to your bike? Or you bring your saddle bag with you?
[Galaxy S 4 General] ftanner:
Missed your point? You specifically stated that you believed my "saddle bag" to be some sort of "man-purse" strapped around my waist. I'm not sure how showing you to be incorrect is missing your point.

I didn't ridicule ANYONE for carrying their phone in their pocket. I stated that carrying their phone in their pocket is not the best idea, and is what caused their breakage, due to the stresses of pocket flexing and glass not being designed to flex like that. Nice try at putting words into my mouth though.

What I *DID* ridicule them for was breaking their phone by handling it in a manner likely to cause breakage and then complaining that it was Samsung's fault that it broke. It doesn't really surprise me that YOU don't get the difference.

My phone has over 23,000 miles in those saddlebags in a year and has not broken. However, when I *CARRY* my phone, it's on my hip in a belt clip. Just like just about everyone I know that has a "smart phone", including my iPhone using friends.
[Galaxy S 4 General] ohraii:
I just want to chime in about the pocket thing.

What about the younger generation? I'm a college student, so I see/know young people and older people in class and around campus. I've only met one person who used a belt clip. I see guys use their pockets and girls mostly use purses or sometimes pockets. I myself am a girl and use my pocket (although that will probably change once I get the S4 due to girl pockets being small). I know stress on a phone is a big deal because the S4 is skinnier, but would it be that fragile that you can't walk from one place to another with it in your pocket without having to worry?

Sent from my Ancient Atrix 4G.
[Galaxy S 4 General] SATAN999:
Yet another thread http://xdaforums.com/showthread.php?t=2284944 thats the 4th one i've seen about the LCD cracking in pockets!!

Yes I know GOD will come in here saying what do you expect blah! blah! blah!

I still personally think (backed up by multiple people on here, except for GOD, cos all the other angels he knows all have belt pouches!) that the most common way of carrying a *MOBILE* phone is in a pocket and so should be able to survive this! If a manufacturer has decided to build phones that can't be carried in the most common way, they should at least warn people or supply a case with the device! After all even GOD would complain if he rode his bike in the rain and the paint run off, only to be told by the manufacturer its not designed to be ridden in the rain until you buy a protective cover! Completely ridiculous i'm sure you would all agree!
[Galaxy S 4 General] chalid:
Must be an epidemic ... ;)
[Galaxy S 4 General] seltaeb:
Corporate-type representing. I don't know of a single person in my work environment who carries their phone in a pouch / belt clip. Most carry them in their front shirt / coat pocket, but quite a few stick them in their trouser pockets.

Fridays are casual day around here and EVERYONE uses their jeans front pockets for the phones. S4s are not that common around here yet, so haven't heard of any incidents. S3s are wildly popular though.