[AT&T Samsung Galaxy Note I717] boneless9000:
Well explain how this happens:

- Three iphones in a row had an issue with getting dust under the screen. At the time I had an office job, so the phone saw clean slacks pockets and my desk at home, nothing else. The first time it happened they did a screen replacement first and the problem persisted. I never exposed them to extreme environments, never dropped them, nothing.

-I have had the audio port on my Note fail on three different Notes. I use headphones maybe once or twice a week, and when I drive I sometimes plug it up to my tape adapter. They are never subjected to unreasonable force, I never jam the plug in there or anything etc.

-I have had iphones and Notes run at about 30-50% overall speed as the others I have tried, when they are 100% fresh straight from the factory and have not had a single 3rd party app installed or anything.

-I have PC components from the 80's, a circa 2000 HDD based MP3 player from iriver I even used while skateboarding, an original NES and gameboy, the original Razor and countless other electronic devices that have performed flawlessly in the time that I have owned them.

Seriously, explain to me how it is my fault that all five galaxy notes I have tried fail to download a simple image file no matter how good my connection is.

Explain to me why every email application I have used on any smartphone, ios or droid, is so ****ing slow that after hitting refresh inbox I can switch to my browser, open my email providers page, type in my login infox and open my mailbox quicker than the app. Explain why its my fault I can refresh my inbox when I expect mail, see nothing, refresh it again immediately, then have it download five emails from an hour ago. What did I do wrong?

Explain to me why a week ago my phone decided I can't upload images due to "insufficient memory" despite having changed no settings, added no new apps etc. Explain to me what else I can do after resetting the phone, deleting chromes cache, manually stopping and disabling every non essential app that was running, clearing all running processes, clearing ram and resizing the photo. Explain to me why after all that I still cannot upload that photo with Chrome or any other browser, but I can intentionally run as many apps as I can at once, then upload the full size, unedited photo with an imgur app and it goes through no problem. How is that my fault?

How is it my fault that my battery dropped 5% in the time it took me to type this with screen brightness cranked to a minimum, no other apps running, wifi bluetooth and gps disabled and my phone plugged in to a known good outlet with factory wdapters? How is this my fault that I cannot use my phone and charge it at the same time?

How is it my fault that the camera app will not keep my shortcuts?

How is it my fault that a week ago, my music playing application decided to do the following: I pick x song off y album and let it play through a few songs. Q song, the fifth one in the album, is currently playing. I decide I want to listen to another artist. I unlock my phone and go back to the app while the song is still playing. As soon as I open the app it stops the current song and restarts the last song I opened, closing out song Q for song X. It never did that before. I changed no settings. What did I do wrong?

I have a total of maybe five apps I've even downloaded since getting this phone. A 1mb< notepad app, chrome, a sketchbook program and pdanet. All except the last were straight from googles store.

I just dont know. I feel like I paid 500$ for pure, condensed frustration that fits conveniently into my pocket. Every other electronic device I own does what it is supposed to. My PS3 doesnt decide to just stop working. My Wii is a tank. My car is a champ. My digital cameras are workhorses. What is so difficult about obtaining a functional smartphone?

I am A+ and Network+ certified. I know the basically means jack ****, but I'm not a complete idiot when it comes to electronics. I know how to take care of them, I know how to teoubleshoot. I built my first PC before my voice cracked. When I try to troubleshoot my phone I feel less productive than if I were to bang my head against a wall.