yashsingh1/xdaforums huggingface dataset:
[One (M7) General] HarveyTAS:
Your assumptions:

New forum users are untrustworthy

Users with the issue work for Samsung

Users with the issue have reckless abandon

Users with the issue must have caused the issue themselves, just to post about it.

Users with the issue have hulk like strength (guilty as charged)

HTC would never have any defects in any devices they have ever sold.

My kid can use telekinesis (Honestly haven't ruled this out)

Your some sort of Cononel and therefore everyone in this forum has to listen to you

I care what you have to say

My assumptions:

People who started this forum had an issue they were concerned enough about to post about it

Users used google to find this forum and posted as well if they experienced the issue

HTC may have some minor correctable issues with the first run of their product.

You have nothing better to do with your time.

Occam's razor says the one with the least assumptions wins...

---------- Post added at 03:20 PM ---------- Previous post was at 03:12 PM ----------

You obviously do not have a 2 year old...

1. Yes, they are very inquisitive and would be careless with a phone... hence why I don't give my new device to her.

2. Poke? My two year old doesn't have the strength to push the buttons on the microwave without assistance, she could not push in the lens without it being made of tissue paper.

3. WTF is wrong with you people... why are you here? I never asked for your opinion, you continuously tell me I broke my own device... you have this evidence somewhere? Why can you not accept that someone might have a legitimate concern about a product. The phone has been out less than 2 weeks and it hasn't been selling gangbusters, so it might take some time before these issues crop up. The GS3's had their home button crack all the time... but that didn't show itself for a while. Does that mean the first guy with the problem is a careless a$$hole bent on destroying samsungs image? Get a grip... and a life while your at it.
[One (M7) General] stevedebi:
What is the build date of your phone? It should be on the box. It is entirely possible that the lens was put in there slightly crooked and hence broke.
[One (M7) General] HarveyTAS:
It's possible... nah I'm with the Colonel... it was probably my super human telekinetic daughter.

Hmm I do have the box here.. only IMEI / UPC / SN / PN / FCC ID / IC - No build date.
[One (M7) General] Dark Jedi:
No I don't have a two year old but I have a 9 year old. So I think I know a think or two. Pushing microwave buttons is quite different to this lens that has no backing and as you said its very flimsy so a 2 year old should have no issues pushing it in.

Maybe you should look where you are at. You are in a message forum where people discuss stuff. You may not like what some people say but we all gone through that. Don't like what people say? Then pm a mod and have them close your account as this forum seems to not be for you.

This issue seems to be very rare for the amount of phones that has been sold and you know as popular this phone is they sold quite a few of them. If this lens is as flemsy as you and a few others says it is. Don't you think the there would be a lot more people posting about it cracking on them? This after all is one of the biggest forums around for electronic devices. So that's why many has doubts about your and others claims of faulty equipment.

So don't like the comments there's the door and don't let the door hit ya where the good lord split ya.
[One (M7) General] stevedebi:
What is the first seven digits of the SN?
[One (M7) General] HarveyTAS:
If you don't like people having legitimate issues with your precious status symbol then you don't even have to quit the forum, just start the: I <3 HTC and the world is a magical flawless place thread!

I own 3 HTC devices now, this is the only one I have issues with... my issue with the device is not your issue, congrats. Feel free wasting time bad mouthing people rather than just accepting the fact that a select few may be experiencing less than stellar build quality with their devices.

You aren't even using a One, so until you have one and have something useful to say I will ignore your useless input.

For everyone else... it does not appear that many are having this issue, so there is no need to panic or cancel orders... or even re-enforce the lens. I'm sure if the issue is common they will replace / repair the phone and the problem will go away.
[One (M7) General] KMadine:
God I love the Internet, where people know my **** better than I do :)
[One (M7) General] HarveyTAS:
FA345W******
[One (M7) General] stevedebi:
Build date is 5 April 2013.

http://xdaforums.com/newreply.php?do=newreply&p=40940255
[One (M7) General] Dark Jedi:
Only bad mouthing I see is you. I guess you came on here thinking oh everyone will agree with me. Well sorry to disappoint you there. When you don't like what someone says you become insulting and resort to profane language. Ever think that's why people doesn't take your complaint seriously? I am sure your 2 year old acts more mature than you do. People has given many possibilities about how it cracked. What you have shown is you just want to bad mouth the phone / company.

So beings you have such insightful knowledge care to explain why so few has had their lens break beings you say its so flimsy and easy to break? I am sure they sold more than just 8 of them.
[One (M7) General] HarveyTAS:
That's the problem... built on a Friday.
[One (M7) General] edub186:
Some people hit the lotto. Some don't. Lol.
[One (M7) General] HarveyTAS:
You really don't listen do you? I never bad mouthed HTC... not once! I said they may have a manufacturing issue, with possibility that they may want to revisit their material choice for the lens. That's all... well I did bad mouth you for fun, but it's just too easy.

Part of being mature is dealing with criticism, which you are unable to do. Some of the users do not know when their phones broke, so they can not say for sure what broke them... and cannot rule out some physical contact... in which they have the right to complain that they feel like the lens cover could be stronger to deal with day to day living especially in the first week where everyone babys their new devices.

My point of reference is a previous HTC phone the Evo 3d, which has taken abuse that I do not deny... it is fine. Yet a brand new device that I slapped into a tank like case cannot last a week... and I know within 20 mins of when it went from fine to broken and I was the only one in possession of the device... but no... you obviously know better... you must be that creepy guy hanging out in my bushes watching my every move. The guy at the phone store said: Wow, how the heck could that break... nothing can even hit it in that case. Yet you feel the need to debate with me about it, please tell me why? I'll take back all the snarky comments... just why?

Common sense... oxymoron on the internet... there is no sense and it's definitely not common to find it.
[One (M7) General] CocheseUGA:
I'll take this point by point

What you think are my assumptions

New forum users aren't inherently untrustworthy. I trust their accusations less, which is how the Internet works

I don't believe I ever made that accusation. I find it curious that a majority of the people who are being very vocal about this joined within the last week. That's normal behavior.

What, are they prancing about the schoolyard?

I think there is going to be some level of people with this problem who caused this accidentally, without knowing they did it. Yes.

It's humor.

That can't be the case, because I've never owned a perfect phone, much less an HTC product. There are minor defects on my phone. Such is life.

I never mentioned your kid. Try to keep your argument streams from crossing.

My retort for your personal attacks. I am merely stating what is going to be the most likely response to your efforts to get your phone fixed.

I thought you might be able to discuss things in a reasonable manner. I was incorrect.

No, I didn't have anything better to do with my time. At the time. I'm on the internet all day.

I also still don't believe that eight (are we up to eight yet) people in all the world, with XDA being the one and only (and first) search result cause this to be an inherent flaw in the device which is certainly not flaw free.
[One (M7) General] Dark Jedi:
All you do is act like a child with your sarcastic remarks and swearing. You can't debate without feeling butt hurt. So when you can act rationally and objectively come on back. Until then I am tired of lowering myself to your childish level.
[One (M7) General] HarveyTAS:
OK, no swearing (I did?) or butt hurt (my butt seems to be fine)...

WHY?

---------- Post added at 05:18 PM ---------- Previous post was at 05:13 PM ----------

>>>New forum users aren't inherently untrustworthy. I trust their accusations less, which is how the Internet works <<<

The fact that you would refer to these posts as accusations leads me to believe you have some vested interest in HTCs well being. It's fine to like a company or a product, but look at this with a little objectivity. I never launched a personal attack on HTC or their products, if I hated them, why would I have bought a One? Sure maybe I could have done with out the sarcasm and general snarky tone, but it doesn't answer the question of why you need to refute my claims in the first place? Did you design the lens cover or something?

---------- Post added at 05:24 PM ---------- Previous post was at 05:18 PM ----------

They also sold a lot of Toyotas before the gas pedal got stuck down and drove grandma daisy through the front window of a Starbucks....
[One (M7) General] CocheseUGA:
No vested interest. I don't really particularly care for HTC and the decisions they've made. I chose the S3 over the One X. Two weeks ago, the only HTC phone I ever owned was a Hermes (which I still have, and while not the most fantastic phone in the world, still works really well).

As to why people would be skeptical in the extreme, you have be aware of current events. There was someone in the T-Mobile forum that felt the need to warn the world that the phone didn't have a removable battery...after he ordered it. Not normal behavior, not for XDA.

I'm fully aware that the phone isn't perfect. It also isn't a good analogy to compare previous HTC phones because this is an all-new manufacturing process, as it pertains to the body, camera and speakers. I hope you do get yours replaced, and that this is a one-off thing (which is what I think it probably is). It would be good CS. However, odds are that you won't. It's just the reality of the situation.
[One (M7) General] HarveyTAS:
If you follow my posts you would have known that I did not come here to tell people not to buy the phone, I only asked if other people had the same issue and if they had theories on how it was damaged. If you had said: That is unfortunate, hopefully they will replace your device and not immediately disregard it as physical damage. Then, all of this useless banter could have been avoided.

I am glad we are on the same page now.
[One (M7) General] BenPope:
I wonder if these lenses come from their source packed in a tube, with crappy plastic spacers between them?

Anybody see where I'm going with that?
[One (M7) General] dirtyhamster73:
So what's everyone's thoughts on adding a fish eye?

I'm thinking about the red one, not sure if it'd fit.

http://www.amazon.com/Original-Genu...placement/dp/B004W1IYOC/ref=pd_sim_sbs_cps_20
[One (M7) General] nullkill:
Nah it couldn't be that! It's to logical. I mean really that would explain everything even how few people have had this issue!!! Must be a Samsung ploy to destroy HTC. No really good point. That sounds closer to a real explanation than anything else in this thread.
[One (M7) General] dannyb2100:
Damn dude :(

That really sucks! I got a case for mine before it even got here. Can never be too careful. Hope you can manage to sort it!
[One (M7) General] clninja:
The people in this thread are worse than the issue being discussed. If its not about the topic stfu. Wtf do you care about what someone else on the interwebz thinks of you
[One (M7) General] nullkill:
Honestly I think it would make it worse. The lens sits inside the fisheye. The only way to do it on the One would be to put it on top as the lens is bigger than any others. If it was sitting on top of the lens then it would make it more prone to breaking I would think.
[One (M7) General] dirtyhamster73:
Thanks...the fish eye/lens doesn't sit on top of the camera lens, the ring goes around it, the camera lens would be protected by the "circle"/fish eye.
[One (M7) General] dirtyhamster73:
See the red circle? You don't think the h1's lens would be smaller than the eye? Bummer :(
[One (M7) General] HarveyTAS:
I can't confirm whether the lens cover is glass or plastic, but it is clear and cut well enough to not be some sort of separator.

The lens cover flexes a lot now, but mine is cracked all the way across. It may have felt solid before hand I just never wanted to test.

I am thinking it was just not installed properly, causing it to buckle. I hope to hear back from HTC soon.
[One (M7) General] muayyadf1:
Do you remember anything weird about it before breakage took a place?
[One (M7) General] BenPope:
That makes no sense. Whether it's glass or plastic, if it's the real thing it should be strong enough. Yours sounds so weak that but can't possibly be the right thing.

I really don't think that incorrect installation or sunlight would cause a real lens to become soft/warp/otherwise self destruct.
[One (M7) General] jcracken:
Wow. I am really shocked how fanboy-ish some of you people are. This poor guy has had his brand new phone break in some way and the only thing you can say is, "it didn't happen to me therefore he must have done this on purpose to make me buy a GS4 hur dur." Seriously, in the beginning of this forum someone posted a link where the camera lens fell out of the iPhone 4S lens slot. What did the posters there say? "That sucks, hope Apple can blah blah blah" They didn't say "YOU ARE A FIEND AND A LIAR YOU ARE JUST A SAMSUNG FANBOY HERE TO STEAL MY AMAZING IMMACULATE AND GODLIKE PHONE'S LEGACY AMONG MORTALS." Yes, Samsung did pay students to give HTC phones bad reviews. Once a company admits to doing something, they don't continue doing it--that's a terrible idea that could result in Samsung's reputation getting hurt a lot. I'm already anticipating Dark Jedi to tell me that since I used to use a Galaxy S II that I'm a corporate shill and therefore should not be allowed to use these forums.

Newsflash: Accusing Samsung of making up everything bad about your phone is not being clever or careful. It's being paranoid.
[One (M7) General] Dark Jedi:
You know I never said anything about anyone working for samsung. So better go back and read everything I wrote in here before making false accusations on me. Its kinda different having a lens fall out to having a lens break. When something breaks there are many possibilities for what caused the break. Its stupid to take a persons word and I don't care if they just started an account or been on here 20 years the breaks look to be from physical contact with something. We have seen many people who posts about damaging their phone but lie about it to get a new one.

Also the people in question won't answer if the lens is so weak and cracks easily. Then why only 8 people with cracked lenses? Are the other people super extra careful? Or just lucky? We had one person with one say his was fine and he even pressed on his and he said sure it flexed some but didn't come no where close to cracking or breaking. So that's why I question theses 8 people. For what happened and what they blame amazing its not more wide spread. Plus if the lens is so weak why would they want another one just to go through this all over again. I would think they would cut their losses and get their money back and search for another phone ?

So its stuff like that which makes me question what actually happened. So you can come off like a hot head like the others I really don't care. Just don't accuse me of something I didn't do. So take a chill pill count to ten or do whatever it is you do to calm down.
[One (M7) General] HarveyTAS:
I played around with my cracked lens, it seems like one side is flush with the black surround, while the other side has room to flex downward until it contacts the surround. If the entire lens cover was flush with the surround it wouldn't flex the way it does. Probably a build flaw. Others may have a flush lens cover so it would make the lens much more durable. (except to hard impact)

---------- Post added at 10:22 AM ---------- Previous post was at 09:24 AM ----------

Ok now I'm just obsessed with poking it... the whole left side actually moves within the casing... not just in when I push it, but also left right and up down... yet somehow the right side is anchored to the rim. Does anyone else's camera move around within the housing?
[One (M7) General] nullkill:
Nope solid hear. No flex or movement. I don't have the balls to press too hard but nothing obvious.

Ok when pressing fairly hard I can get the slightest flex. Feels like it will just break if I apply a certain amount but feels solid. Doesn't feel like it would flex much. It's secure and the white ring is just slightly higher on mine not much but like a half mm.
[One (M7) General] Hudrator:
Hasn't the offical investigation shown, that there was not a single car with this defect ? Most of the people just had panic and hit gas pedal not the break ?
[One (M7) General] Dark Jedi:
It was something Toyota couldn't reproduce I think and they said maybe the floor mats and came out with a fix for it.
[One (M7) General] KMadine:
Got mine exchanged this evening by the carrier. Now, do I crack (pardon the pun) open and use the new one, or sell it as a sealed BNIB?

---------- Post added at 07:30 PM ---------- Previous post was at 07:20 PM ----------

No, it was a pin-pointed by the manufacturer and independent investigator to be a mechanical problem with the accelerator pedal. The slipping mat was a contributory factor in a number of separate cases which caused a similar effect. Toyota put their hands up & recalled 9 million affected vehicle's world-wide, though I am, til this day, convinced that Samsung & them peske students had something to do with it..... :p
[One (M7) General] CiDhed:
Yes.

They had to do something. The government had a vested interest in their new 'investments' and with the help of their lapdog media they came down hard on Toyota.
[One (M7) General] HarveyTAS:
What carrier?
[One (M7) General] KMadine:
O2
[One (M7) General] Tidbits:
More often than not... Like with my daughter with 2 phones. They tend to hit something with their phones and not even know about it. My daughter likes to put her phone in her jacket pocket, and when she runs it flails around. You figure out what happens when she turns a corner near a door(I have seen this happen to her twice).

It happens sometimes that sure with mass production there is always a fail rate(nothing is perfect).
[One (M7) General] morehands:
To get the formalities out of the way, I am one of three types of poster:

1. Paid Samsung promoter looking for ways to attack HTC

2. Careless monster who throws his phone around then cries when it breaks and blames everyone else

3. Careful, proud owner of a beautiful phone which inexplicably has broken

Now, I don't care which you think I am so I'll go straight to the story: I have had my phone for just over two weeks and it has been treated extremely well since then. Last night I plugged in my phone to charge and placed it on a pillow beside my bed (yes, an actual pillow! my wife decided our bed needs a dozen pillows to look comfortable so I allow my phone to have one)

I woke up in the morning, started browsing the Internet and the back of the phone felt rough, turned it over and saw the crack, no other marks or dents to be found. Phone is HT344 serial for those who care
[One (M7) General] HarveyTAS:
Naked or case? (Shouldn't really matter as they should design the device to deal with day to day operations, but I'm curious)
[One (M7) General] morehands:
No case, I have never used one on any phone as I am ridiculously careful and I wouldn't have bought a phone as bulky as a phone + case for the cost of a phone +$30 but...... I might change my opinions when I get this fixed
[One (M7) General] HarveyTAS:
I agree... people should be able to use a phone without a case and know it will not break from regular use.

I however use my phone a lot, including on a subway... where it is possible to get bumped... which ended the life of an old blackberry I had 2 years ago. Since then I have gone with Otterbox cases...

I have always taken function over form... I bought the One because of the speakers, screen and camera (I wanted no shutter lag, but didn't need massive photos). The look of the device is amazing, but I thought I would sacrifice the look to keep it safe. (Then broken camera cover for no reason)

Now I get uneven lighting on my photos and I am stuck waiting for a decision from my carrier / HTC on a replacment.
[One (M7) General] craig19904:
My camera has also inexplicably cracked.

I have emailed HTC and they have ask me to send them a picture of the phone.

I am waiting to hear back from them.
[One (M7) General] clninja:
Well were on the right track... Both of the new people have been a member for a few years..... Only time either one of them has ever posted on the forum is in this thread though lol what's up with that.
[One (M7) General] HarveyTAS:
Here are the cracked lens covers so far...
[One (M7) General] morehands:
Android owner for three years, various phones and only one problem, I was surprised to have an account to be honest!
[One (M7) General] craig19904:
I made this account a couple of years back to let people know about some information I had been given from my phone network about OTA update.

Maybe our punishment for not contributing to the XDA community is a broken camera.
[One (M7) General] rkial:
It is a bit weird though..

None of the reviewers have had this problem..

The drop tests didnt crack the glass.

ifixit opening the whole thing up/denting the back didnt crack the glass.

None of the members posting here who have owned it for over a month or on a couple of other forums(ones that I visit) who have been using it since it first became available havent had the problem.

Its hard not to be cynical.
[One (M7) General] HarveyTAS:
*cough* NOBODY SAID EVERY HTC ONE WILL BREAK!!!!!

We don't know how our camera were broken, this thread was started because we cannot explain it.

I said this already... the phone is great and there are not enough cases of this broken glass to be a design issue, likely just a small number of build defects. We won't know for sure until the phone has been out for longer than 2 weeks!
[One (M7) General] rkial:
It has been out for over a month in Europe.
[One (M7) General] craig19904:
Yeah I can understand I was reading this thread before my camera cracked and I just through this guys just angry because he has broke his new phone.

If I had dropped my phone or hit it I would have accepted straight away it was my fault.
[One (M7) General] clninja:
Also funny how all of the demo models in stores that get played with rough daily by little kids and are set for screen to stay on 24/7 Dont have this issue. ( at least that anyone here has seen or reported ).. And yes I work in one of those stores

I would chalk this one up to a few bad units or a small bad batch.. Not a build design flaw or bad choice in material
[One (M7) General] HarveyTAS:
Agreed...

I am however worried when I google: phone cracked camera and most of the hits relate to HTC phones: EVO 4G, 8X and One X.

How many times do they have to have lens crack issues before they go back to a stronger cover material? My Evo 3d seems to be made of translucent titanium... the thing is invincible... not a scratch or crack in 2 years and it's very exposed.