yashsingh1/xdaforums huggingface dataset:
[One (M7) General] saco274:
Maybe, I should just cancel my order and just go with Tmo 32gb version. This way i get both the 1900mhz and 1700 AWS correct?
[One (M7) General] ahernandez4110:
Thats correct my friend, I'm doing the same...
[One (M7) General] saco274:
How long do I have before I can return the phones after I get them?
[One (M7) General] ahernandez4110:
Exchanges/Returns

Non-physical products (such as downloadable applications & content and gift certificates) cannot be returned or exchanged.

Please note: Our return policy is dictated by carrier return policies and may change from time to time as the carrier’s change their policies. To ensure that your return is processed correctly and that you are properly credited, please follow the instructions below.

Exchange Policy

If you are not deactivating your line of service and are simply exchanging your device, you have up to 30 days to return your original device to us.

To process an exchange, please contact our Customer Service department at 1-888-848-4792 or email us within 14 days of activation to request a Return Merchandise Authorization (RMA) number. You may also request an RMA online through our Order Status page.

You must return the original device to LetsTalk.com within 30 days of activation . The returned device must include all original packaging, collateral and parts, and must be in new condition. Once we receive your original device, we will process and ship your new, replacement device to you. Be sure to ask our Customer Service representatives about an Advanced Exchange option that eliminates downtime while your exchange order is processed.

Return Policy

If you would like to return your original wireless device for a full refund, please request a Return Merchandize Authorization (RMA) number by either contacting our Customer Service department or requesting the return online. You must return the original device to LetsTalk.com within 14 days of activation. The returned device must include all original packaging, collateral and parts and must be in new condition. Once we receive your original device, we will process your refund.

To process your return online, please follow the instructions below:

Click on the Order Status or Customer Service link in the top right corner of the site and enter your order number, home phone number and/or your email address.

Follow the instructions to obtain an RMA.

If your request for an RMA is approved, you will be directed to a link that will allow you to print a postage-paid UPS return label.

Print out the label and affix it to your box. The returned device must include all original packaging, collateral and parts and must be in new condition. You will be billed for any missing or damaged parts.

Find a UPS service location that is convenient to you (http://www.ups.com/dropoff?loc=en_US) and bring in your return box --with the paid return label affixed. You will be able to track your package with the tracking number at www.ups.com.

Return Processing Time and Notification

Once LetsTalk.com has received your returned item(s), we will process your return within 2 business days. You will receive an email notification when the credit is applied. If you have requested an exchange, a new shipment confirmation will be sent to you and you will receive email notification of your new shipping information. If there are any issues or problems with your return/exchange, LetsTalk.com will notify you via telephone or email.
[One (M7) General] xcesivemastub8ah:
What are you not seeing, exactly? In the pic you posted it clearly show LTE in the AWS band.
[One (M7) General] howardho:
Check your thumbnail again. It clearly says LTE: 700/850/AWS/1900 MHz which stands for tmobiles 1700/2100 bands. Why are you spreading so much disinformation around? The question has been asked and answered a lot, just google it. Also LTE for tmobile is not out yet except for a couple cities. 1900 refarm is what you have to live with(if its up in your city) or edge until LTE pops up.
[One (M7) General] Fromako:
Why spread things that aren't true several days after it's been proven that it works. I've been using T-Mobile LTE daily on my Dev Edition.
[One (M7) General] stevedebi:
Are you sure it is LTE and not the 1900 band? I've never seen LTE on the One, so I don't know if it has a different icon for the connection.

---------- Post added at 09:46 PM ---------- Previous post was at 09:43 PM ----------

OK, you guys are right. That T-Mobile article I got from Google had it wrong. Sorry for the misinformation.
[One (M7) General] ahernandez4110:
Can you take a screen shot of your about phone in the settings

---------- Post added at 09:53 PM ---------- Previous post was at 09:51 PM ----------

I told you ;)
[One (M7) General] stevedebi:
Hey, allow a guy to misread a spec page every once in a while!
[One (M7) General] djbutter:
Y'all are confusing me. I'm using the 64GB dev edition on Tmo in the DC area and I have LTE.
[One (M7) General] OCedHrt:
Yeah I don't know what everyone is talking about. I've already seen several posts by different people across many threads confirming T-Mobile LTE on the dev edition.

I mean you only had to google.

http://xdaforums.com/showthread.php?p=40640018
[One (M7) General] desiregeek:
Can you post a screenshot of your download speeds via speed test? Thanks. :good:
[One (M7) General] xcesivemastub8ah:
There's already a speedtest thread here with a tmobile LTE screenshot

http://xdaforums.com/showpost.php?p=40633718&postcount=4

Lets not turn this into another one simply because some people refuse to believe that the phones are AWS LTE capable even though it clearly states it is in the HTC specs sheet....
[One (M7) General] msmith1991:
Yeah I have LTE too. What happen to the thread lol, it's a bunch of confusion now
[One (M7) General] msmith1991:
Miles better!!! Camera, front camera, battery, speed, screen, looks. The nexus was more comfortable to hold, that's all I miss about it.
[One (M7) General] compuguy1088:
I'm in the same exact boat. Have the nexus 4, but the HTC one is very tempting..
[One (M7) General] edub186:
I'm extremely confused. So my sprint HTCOne can use a T-Mobile SIM and work?
[One (M7) General] cschmitt:
No, it Can't.

---------- Post added at 07:09 PM ---------- Previous post was at 07:04 PM ----------

Yes, it has. The facts are (1) the 64GB Dev Edition supports T-Mobile LTE on AWS, and (2) its does not support their HSPA+ on AWS.
[One (M7) General] msmith1991:
Yeah that was stated on the Dev &unlocked phone.. It supports the 1900 refarmed **** and LTE
[One (M7) General] msmith1991:
I don't see a real reason to upgrade from the n4. I upgraded because I broke my n4 2wks after owning it. Broke the screen and the screen didn't respond to touch anymore so I had to go back to my busted up one s. I heard about the one, fell in love and knew I had to have it. I take really good care of my phones but I have a certain jacket that likes to eject phones, had to learn about that the hard way lol
[One (M7) General] compuguy1088:
I didn't know that fact. Irregardless i'm still considering getting it, based on other factors.
[One (M7) General] hello00:
well man..if u ask me..n4 is far from the one as hardware wise and design
[One (M7) General] ahernandez4110:
Well looks like HTC Corp confused alot of us. Now they tell me that it will work on AWS LTE.
[One (M7) General] msmith1991:
I'm trying to understand where the confusion came from. This was stated on the phones website
[One (M7) General] lj02:
Still Confused

Could HTC also be confused about its own capabilities? Their unlocked version site is now stating (4/27) -

"The unlocked version does not support the 1700 band so HSPA+ and LTE will not work on the T-Mobile network."

Doesn't the 32GB unlocked version and the 64GB development version support the same bands?

Just when I thought I was beginning to understand the difference between HSPA, HSPA+, PCS, and AWS and why the unlocked versions would not support T-Mobile HSPA+ 42mbps based on the HTC's specs stated.

Could someone please verify again that the 32GB unlocked version and the 64GB development version support T-Mobile LTE. It would be nice to know that the 32GB version will support T-Mobile HSPA 1900MHz band where refarmed and will support T-Mobile LTE when available.
[One (M7) General] msmith1991:
OMFG!!!! I don't mean to be rude but the whole point of this topic was to confirm that this phone works with tmobile if you live in a 1900 refarmed area. I live in Houston texas, the network icons i see on my unlocked 32gb ONE is E, 3G, H, LTE . phone works flawless for me. The network does fluctuate but I don't notice it nor does it bother me. Again the unlocked/dev ONE will work with T-Mobile 1900 and LTE
[One (M7) General] Tidbits:
Wasn't stated persay. On the unlocked it stated it didn't work on T-Mobile LTE, but the dev didn't have the warning. If you look at all the bands they both support the same. That's where the confusion comes from.
[One (M7) General] SmiLey497:
AWS is 1700/2100.
[One (M7) General] ZION959:
64 gig Developer Edition . Locate in Phoenix AZ ,here is the screen shot for LTE:
[One (M7) General] desiregeek:
AT&T or T-Mobile?
[One (M7) General] Tidbits:
An official word from HTCDev. It will work.
[One (M7) General] ZION959:
cide rnqubck

Tmobil of course
[One (M7) General] desiregeek:
Nice download speed numbers :good:
[One (M7) General] onthecouchagain:
Just curious, how is it possible to work with Band IV 1700? That spec is not listed on HTC's website for the dev edition. I keep reading it's possible, which is great news, but I'm also confused by how it's possible.

Can someone clarify? If it does have the 1700 MHz band, why isn't it listed on their site?

EDIT: I'm caught up with the thread. I see. So "AWS" is 1700/2100. And the Dev Edition does have "AWS". Do I have this correct now? It is indeed very confusing. I don't get why the HTC website doesn't specify that AWS is 1700/2100. It would've avoided a lot of confusion!!

---------- Post added at 04:46 PM ---------- Previous post was at 04:31 PM ----------

Why in the world does it say this on the unlocked HTC One 32GB version?

The unlocked version does not support the 1700 band so HSPA+ and LTE will not work on the T-Mobile network.

But not for the 64GB dev edition? They both have the same exact frequencies:

LTE: 700/850/AWS/1900 MHz (US)

AWS is in there for the 32GB version. How stupid is the HTC website for saying it doesn't support 1700? Who is right?
[One (M7) General] Tidbits:
[MENTION=1676777]HTCDev[/MENTION] has already stated that it does work on T-Mobile LTE. That's all you need to know, and never mind anything else.
[One (M7) General] xcesivemastub8ah:
Because AWS IS 1700/2100. Theres only one AWS. Why would they Type anything more than 3 simple letters? Its not unreasonable to assume if youre buying the phone you know what AWS is. This thread got "confusing" when people refused to understand what AWS was when everyone here explained it because they just needed for HTC to spell it out for them...
[One (M7) General] :
32Gb Unlocked Edition on Tmobiles "Walmart" plan, refarmed area near my house. Not too bad I think
[One (M7) General] cschmitt:
Exactly, they use the term AWS because that spectrum is split between 1700 and 2100 for uplink and downlink and its just easier to say AWS then to explain the whole thing ever time. TMO has used there AWS spectrum for HSPA+ (technically WCDMA) but is now freeing it up for use with LTE.

The unlocked 32GB and Dev 64GB One's can utilize LTE on AWS but not HSPA+ (WCDMA) on the AWS spectrum.

The horse is dead, can we stop beating it now?
[One (M7) General] onthecouchagain:
I'm not trying to argue, but HTC's website is confusing. Their website for the unlocked 32GB version, for example, says specifically that it does not run or work on Tmobile's AWS LTE 1700 band. Look for yourself.

Why would it say that if it has the same exact frequencies as the 64GB dev edition? I see LTE: AWS in the 32GB description.

How much trouble would it be for them to spell out that AWS is 1700/2100, especially because it's being sold as an unlocked phone for any GSM carrier. Wouldn't they want to make it as clear as possible for people who are shopping for the device for carriers other than AT&T?

Again, not trying to argue. Just saying the reason behind so many people's confusion and the reason behind so many threads right here on XDA about the HTC One dev edition is caused by HTC themselves.

I own the 64GB dev edition and I'm glad I can keep it now that I've finally sifted through all the misinformation to learn that it wil support Tmobile's 1700 LTE band. I didn't learn that from HTC's website, that's for sure.
[One (M7) General] Tidbits:
read this http://en.wikipedia.org/wiki/Advanced_Wireless_Services

The AWS band uses microwave frequencies in two segments:

from 1710 to 1755 MHz for uplink, and from 2110 to 2155 MHz for downlink

As you can see 1700/2100. HTC labeled it correctly. :)
[One (M7) General] onthecouchagain:
Except for this bizarre statement for the 32GB unlocked:

What's the deal with that? /Seinfeld
[One (M7) General] Tidbits:
HTC already said they goofed... MULTIPLE times in different venues... I posted a few screenshots, some other people posted screenshots. Some people also posted screenshots of their devices connected to T-Mobile LTE. :)
[One (M7) General] xcesivemastub8ah:
Dude I stopped replying because youre not going to win with these guys. Its been explained multiple times over what AWS is and that yes, HTC labeled it correctly and clearly but because HTC didn't spell it out in crayon for them they're not going to believe anyone else. Unless HTC puts down and explanation on AWS on their page then they're just not buying it. Heck that red notice was put up by HTC a couple days ago. Probably by some simple and clueless CS person who got tired of all the people emailing and calling in asking the same question over and over. Can we just let this thread die now?
[One (M7) General] msmith1991:
Agreed!
[One (M7) General] shanajintian:
If not work on tmo 4G LTE ,I will return it
[One (M7) General] msmith1991:
It does work on T-Mobile 4g LTE, I'm done with this thread lol. People just seem to not comprehend.
[One (M7) General] stevedebi:
Yeah, I think the whole 1900 4g vs 1700/2100 hspa+ seems to be hard for some people to grasp.
[One (M7) General] VegasWill:
No more red

Looks like someone at HTC got yelled at because that red statement just got removed.
[One (M7) General] onthecouchagain:
Makes more sense now. Thanks for sharing that update.

Happy with my 64GB dev edition. :)
[One (M7) General] Urban Strata:
HTC employee here. Yes, the unlocked One works on T-Mobile's 1700 AWS LTE. Note, however, it doesn't support HSPA+ on 1700 AWS.

The red statement on the website that claimed the unlocked One doesn't support 1700 AWS LTE was an error and has been removed.
[One (M7) General] onthecouchagain:
Thanks for posting and clarifying.

Was there any particular reason why HSPA+ 1700 AWS wasn't included?

---------- Post added at 05:22 AM ---------- Previous post was at 05:21 AM ----------

Generally asking... Does anyone notice they can't get data connection while on a call? Is this by design of the phone, or by design of Tmobile? Or something else? :T
[One (M7) General] Urban Strata:
Because the unlocked and developer editions are based on the AT&T SKU, and AT&T doesn't have HSPA+ on the 1700 AWS band. It's just a happy coincidence that both AT&T and T-Mobile have LTE on the 1700 AWS band.
[One (M7) General] :
It could be that call is being routed through the same band. I seem to recall this being a feature in some phones. It may have been the iPhone. I could be wrong though so don't quote me on it.
[One (M7) General] OCedHrt:
Did you just type that up yourself? Because the page doesn't even render late that...

Regardless, that line was not there when preorders were up and it is now there now.
[One (M7) General] onthecouchagain:
Right because it was removed:
[One (M7) General] stevedebi:
Can you clear up another question? Does the T-Mobile SKU have different hardware than the AT&T one?

In other words, will it be possible for XDA developers to modify the dev edition to unlock the AWS HSPA+? If there is a difference in the hardware then it won't be possible.
[One (M7) General] Urban Strata:
The hardware is nearly identical except for the radios. It isn't possible to hack the developer edition to "unlock" AWS HSPA+ since it would require a different hardware radio.
[One (M7) General] stirbot:
I read elsewhere that the hardware was exactly the same. And I'm new around here, but as I understand it the word 'radio' refers to the radio stack, or software similar to firmware. Can someone clarify here?
[One (M7) General] stevedebi:
OK, thanks. I'm going to post your comment on the two areas of XDA that are attempting to get he Dev to work on HSPA+. They have flashed the nandroid from the stock TMO to the dev, but not had any success at getting HSPA+. I suppose now we know why.
[One (M7) General] chnoor:
The AT&T and T Mobile HTC One have same hardware or they also differ?
[One (M7) General] stevedebi:
That is the whole point of my post. According to this source, the two phones are identical except that they have different radio hardware.
[One (M7) General] mikemol:
Why can't HTC base another developer edition phone that's based on the T-Mobile SKU and sell it unlocked directly from HTC? Half of Canada will buy it then to use on Wind Mobile and Mobilicity
[One (M7) General] zaos:
I believe the radio is on a separate daughterboard. The mainboard is likely the same. Sucks (suspicious? someone please post the part number, or look at the specs to confirm) that somehow the port connected to the AWS filters cannot use it for HSPA+, but only LTE.
[One (M7) General] Urban Strata:
As I mentioned above in the thread, they're the same hardware except for different hardware radios.

---------- Post added at 02:00 AM ---------- Previous post was at 01:59 AM ----------

You should make that suggestion to HTCdev and perhaps they can make it happen.
[One (M7) General] sassafras_:
This doesn't make any sense. I don't understand how there would be physical hardware differences that would make it support LTE on one band but not HSDPA. The radio chipset in the Snapdragon 600 does all the QAM modulation for LTE vs HSDPA and the power amplifiers allow antenna tx/rx on various bands. Nothing about the hardware suggests that the AT&T variant couldn't be made to use AWS on an HSDPA connection if so instructed in software.

Additionally, using the FCC ID's, and HTC's own model ID, there aren't separate product codes suggesting different hardware.

Comment?

sassafras
[One (M7) General] mikemol:
Thanks for the link, I made that suggestion. Anyone who would like HTC to start selling developer edition phone that is based on T-Mobile SKU and supports AWS in HSPA, please go to this link http://www.htcdev.com/contact and ask HTC to start selling unlocked t-mobile phones in developer edition. I would think if we get enough people asking them for it they might do it.
[One (M7) General] oryan_dunn:
Did that last night. And I also suggest requesting that.
[One (M7) General] OCedHrt:
Likely the antenna for AWS is wired to a different port on the two phones.
[One (M7) General] Nlue:
Agreed.

I, also, went to the site and made a request. If I can't get the One working on HSPA, I'll have to return it for an S4 :(
[One (M7) General] Tidbits:
Only works on 1900 at the moment, but no one knows for sure if AWS is out of the question until we get S-Off.
[One (M7) General] oryan_dunn:
There is some discussion that it may be the same hack as the AT&T Note II, which may or may not require S-Off

[HOW-TO]Flash T-Mobile USA Radio In Recovery

Enable AWS band (3g/4g Tmobile) on ATT Note 2 stock baseband
[One (M7) General] Nlue:
I know

I'm aware. I've been following the threads pertaining to a fix pretty closely. I only have a week left for return though so it'll be a moot discussion soon.
[One (M7) General] Urban Strata:
Why you do NOT need S-OFF

Folks, here is an explanation from Koush -- from the CyanogenMod team -- that explains the difference between S-ON and S-OFF and why you do not need, nor should you want, S-OFF.

To flash custom ROMs and do everything you conceivably want, all you need is an unlocked bootloader. Please read Koush's post.
[One (M7) General] stevedebi:
I never S-Offed my HTC Amaze and had no problems flashing.

I think most of the interest is because people want to change the radios to enable T-Mobile on the dev editions, and some people think that S-Off will be needed (since merely flashing the radio does not work).
[One (M7) General] shook187:
I've unlocked my AT&T ONE and I inserted my girlfriends T Mobile SIM card and I could make phone calls but I have no data. Is there some kind of configuration I have to set up on the network settings to enable data?

Sorry but I'm a bit of a noob I'm new to all this sim unlocking. I was previously on Sprint
[One (M7) General] Tidbits:
You have to change the APNs. Also you will not get HSPA+ unless you are in a refarmed area.
[One (M7) General] compuguy1088:
Or it could be that the near by tower is having issues. The tower near me used to work on the refarmed band, but it's not working. No lte nor 3g on the 1900 band (and I know it was working before). Funny enough dc-hspda does work on the aws band (I have a nexus 4).
[One (M7) General] teatime0315:
I'm in the same boat. Using the unlocked variant here. Debating on whether to just return it and get the Tmobile Version. Edge is painfully slow and I'd rather have a dependable 3G connection.
[One (M7) General] sassafras_:
The T-mo version is the same price and can be unlocked (but not carrier unlocked without paying for a code). There is no reason not to get it, honestly.

sassafras
[One (M7) General] compuguy1088:
The only reason you would is if you want the 64gb version. Which is the conundrum. I live in a refarmed area but it seems the signal isn't strong enough for the 1900 hspda to reach, nor do I get lte. The sad part is that I'm not that far from an area that does have lte...
[One (M7) General] Nlue:
Important lesson in all this

64GB of storage was the main selling point of the Dev Edition to me. I should've known that they'd lock it to AT&T's network because of the exclusivity deal. Oh well. Lesson learned.
[One (M7) General] xcesivemastub8ah:
"lock it to atts network"? I'm using it just fine on T-Mobile. No lte here in Dallas yet but with 12down and 5up on hspa+ I'm not really missing it. Not sure what lesson it is you learned... That you live in the wrong city?
[One (M7) General] Tidbits:
If you can find a place that will sell you the device without a plan you don't have to follow T-Mobiles unlock policy. If you take the EIP or buy the device outright with a plan it'll be $50 cheaper and they'll force you to wait 40 days(to recoup that $50).
[One (M7) General] VegasWill:
Unlocked has no carrier branding I'm assuming. Too sexy of a phone to have branding.

I'm in refarmed 1900 and LTE (Vegas), and just ordered unlocked.

Wondering if I have to get an updated SIM.
[One (M7) General] zaos:
TMobile's has no carrier branding on the phone itself, just on the box.
[One (M7) General] VegasWill:
TMo's site shows it does on the back, but it's probably just photoshopped in. I knew I saw it somewhere!

http://www.t-mobile.com/shop/Phones/cell-phone-detail.aspx?cell-phone=HTC-One-Glacial-Silver
[One (M7) General] zaos:
I have the device and that spot is covered by a sticker with the IMEI and other codes. Odd for them to put branding under a label.
[One (M7) General] VegasWill:
Yeah, they probably photoshopped so they wouldn't have to show the sticker.
[One (M7) General] Nlue:
Wow. You're a belligerent one aren't you? Anyway, I meant they don't support all of T Mo's frequencies where as they support all of AT&T's. Calm down little girl.