yashsingh1/xdaforums huggingface dataset:
[One (M7) Accessories] mogirdor:
i've had mine for about a week and i like it a lot. i haven't taken it off for any reason yet and after reading some of your replies here i don't plan to until necessary and suppose i'll report back at that time but it's a solid case, feels nice, not bulky at all.
[One (M7) Accessories] nexicon:
Guys the borderline cases are no where to find. Is there a reason? Or is it due to revision issues? I really am looking for the white one
[One (M7) Accessories] happysteveo:
I have two poetic atmosphere clear/grey bnib cases for sale, £10 delivered each in the UK.
[One (M7) Accessories] expertzero1:
ive taken mine off probably 3-4 times already, and its the first one before the revision.

I usually pry it off the corner and proceed from there.

They probably want to add a instructional video on how to take off the case. Spigen does this with theirs.

I dont blame poetic, cheap cases :) with a 3 year warranty.
[One (M7) Accessories] Nekromantik:
Poetic sent me a replacement and said for this time I wont need to send my old one back, so I suspect they will expect people in the UK to pay for potage to the US to send damaged ones back!
[One (M7) Accessories] deebo007:
I just had a replacement Atmosphere case from Poetic, because the case I originally received had an imperfection on the clear back. I was told to keep the faulty case. I'm in the UK.
[One (M7) Accessories] Black Dawg Down:
Does anyone know if I buy the case from eBay, is the warranty still valid?

So if there's something wrong can I go to Poetic directly?
[One (M7) Accessories] dtblair24:
Love this case but mine came apart as well.

Got a free replacement on the way.
[One (M7) Accessories] geophilips:
Which corner? I have tried hard so far with no luck lol
[One (M7) Accessories] Stanlehh:
no sim cutout is a deal breaker for me.
[One (M7) Accessories] mikenas01:
I had the case for 4 days and it came apart i am sending it back but it does look good
[One (M7) Accessories] Dazrin:
This is the first time I have seen this comment. Any particular reason for you? Travel and need to use different sims in different places a lot? For most people it doesn't seem like a big deal since sims are changed so infrequently.
[One (M7) Accessories] Stanlehh:
yeah, at times I do need to swap out my sim often for work purposes.

Can I check does poetic cover warranty for cases purchased from Amazon or only those bought directly through them only? And i'm located out of the US as well.
[One (M7) Accessories] Dazrin:
Mine has shown no signs of failure (yes it is getting grungy due to being white), but I am sure others have commented that they got the free replacements of the new style when they purchased through Amazon, so I assume the warranty still is honored without issues.
[One (M7) Accessories] kivx:
looks like the back side will touch desktop when it was put normally

but the design is not bad
[One (M7) Accessories] aviatordoc:
Yes they do honor Amazon sales.
[One (M7) Accessories] triumphrider74:
I've had the Atmosphere for a couple of weeks now and have been very pleased with it. I have the black 64GB and got the case in clear/silver.
[One (M7) Accessories] sand1303:
Had mine for a few weeks now and the rubber lip is loose. I think I am gunna email them about it
[One (M7) Accessories] naturecannon:
I scanned through thread real quick and seen the question asked a few times but never answered. Maybe I overlooked it.

Does this case work well with a Glass SP??
[One (M7) Accessories] bljy:
Just received my white colour atmosphere. Very very slim and fits perfectly.
[One (M7) Accessories] Azerty971:
I have a poetic atmosphere and a Glas.t and it's working great !

The Glas.t is the perfect size, the case doesn't touch or overlap the screen protector
[One (M7) Accessories] Absolut`:
The poetic atmosphere case is great. I had a black nilikin case before, but I was concerned about front lip protection. This solves that, but still maintains a slim profile. I actually like that it is a tight fit, as it's more secure and not loose/sliding around all the time. I also like the frosted look, as I find clear TPU looks too glossy/shiny at times. And on top of all that, the design is nice, icing on the cake.
[One (M7) Accessories] saayinla:
And which case are you referring to if I may ask?
[One (M7) Accessories] Absolut`:
Oops, thanks for that. I thought this thread was for the atmosphere, but it seems there are other mentioned. Fixed my post.
[One (M7) Accessories] floodingaugust:
So my poetic atmosphere case edging just ripped off my phone on the left corner, sent poetic an email and haven't gotten a response.

How long did anyone else have to wait for an email response?
[One (M7) Accessories] joshua54:
24-48 hours usually

---------- Post added at 10:32 PM ---------- Previous post was at 10:31 PM ----------

U can also call there customer service # on the website
[One (M7) Accessories] floodingaugust:
Oh wow quite the long wait. Thanks maybe I'll give them a call.
[One (M7) Accessories] joshua54:
And they actually sent me two this way lol I sent an email, didn't hear back fast enough so I called, they shipped new one out that day, then the next day I got a response to the email and they shipped a second one..not sure if they know what they did but the second got held up at usps and still hasent arrived so I emailed them again and they shipped out yet another lol so if the one that's held up ever gets here I'll have a couple to run through till I get my new alluminum case:)
[One (M7) Accessories] floodingaugust:
Did they ask for a receipt or something? I can't find mine but I have my amazon order number.
[One (M7) Accessories] bbedward:
I gave them the amazon order number and picture of the defect and got a tracking number the next day.

Great experience with them, and I love the case.
[One (M7) Accessories] floodingaugust:
Yeah I love the case too, super bummed it broke so that's why I want new one
[One (M7) Accessories] joshua54:
+1
[One (M7) Accessories] tomer861:
the warranty also work if i buy the case on ebay?
[One (M7) Accessories] triumphrider74:
Here are a couple of pics of my black/grey atmosphere on my black 64GB One. Sorry for the poor quality pics. Had to take them with my scrappy Sammy company phone.
[One (M7) Accessories] gustlik2000:
I had the same problem with my case, top right corner ripped and the rubber portion started to peal. I sent poetic an email and somebody got back to me within 48 hours. They're sending me a replacement case and also asked for pictures of the damaged area.
[One (M7) Accessories] floodingaugust:
Yeah I sent an email and got impatient so I called the customer service number. Now theyre sending me 2 replacements lol :thumbup:
[One (M7) Accessories] ccrooks:
I got mine last week. It's pretty awesome and great for the price. The sides are a rubbery material, probably TPU (but not positive)
[One (M7) Accessories] Corduroy-21:
Unfortunately the rubber edge has started peeling too in my case.

It's been only a week I've been using the phone and this does not feel well.

Moreover I feel that the case is not as tight as it was. I loved the case and everyone that saw it also said it is very nice, but it deteriorated very fast.

I will contact them and hope they replace it.

Is this problem often?
[One (M7) Accessories] g1xx3r:
Mine is peeling also.Had less than a month with no abuse..Common problem?? Gonna call the mfg to see if they will replace it. :mad:
[One (M7) Accessories] bbedward:
My 2nd one is peeling apart now (made it about a week or two). Just going to get a different case now, this one can't handle much :-p
[One (M7) Accessories] gamingforfact:
Yeah, I too am suffering the same problem...
[One (M7) Accessories] Corduroy-21:
Ι got it from Amazon and they replied immediately saying they will replace it, although if it can't survive more than two weeks without any force or accidents I'm not optimistic.

I really like the case, it's beautiful and it protects decently the phone and it's a pity that it doesn't last.

I'm currently waiting for the replacement. I hope it lasts more, but are there any similar cases?
[One (M7) Accessories] floodingaugust:
So my case broke and poetic said they'd ship out a new one it's been 5 days and the shipping info on Usps hasn't changed or updated at all. Anyone else have this happen?
[One (M7) Accessories] bbedward:
USPS tracking information isn't the best, I'd hold tight for awhile. They also ship from california, so unless you're fairly close I wouldn't worry about it (at least not yet)

There's a few options around (like this one: http://www.amazon.com/SUPCASE-Premi...sr=8-5&keywords=clear+tpu+htc+one+case+bumper ) - I have no experience with any others so I can't say how good/bad/indifferent it is.

I've gone through two atmospheres and I have a desk job and don't abuse my phone all that much. One made it 2 weeks, one made it a day so I'm ready to try something else lol. (I love the atmosphere otherwise - but I don't want to get a warranty replacement every 2 weeks)
[One (M7) Accessories] Diffeax:
Is it do you think possible to order from Netherlands?
[One (M7) Accessories] Corduroy-21:
Yes, that's what I'm thinking. Having a replacement over other month is not good.

Are there people that don't experience problems with the case after more than a month?

Try Amazon.co.uk
[One (M7) Accessories] madLyfe:
i tossed mine in the trash and bought a white UAG case..
[One (M7) Accessories] gunnyman:
My 2nd one is falling apart now. I'm done.
[One (M7) Accessories] dsf767:
Mine also started to rip on the top right last night. Just emailed them, looks like the weak spot on the case. Mine at least made it about 2 months which looks like more then most.
[One (M7) Accessories] thekalby:
Anyone have a first gen Poetic Atmosphere case with the IR Blaster covered that they'd like to sell?
[One (M7) Accessories] joshua54:
I after much hassle I got poetic to send me a flipbook case instead of the atmosphere again, I currently have i think three atmosphere cases still in the mail the tracking hasn't updated in weeks lol so maybe I'll end up getting them eventually:) lmao..
[One (M7) Accessories] Pure+:
Your problem is USPS. Their awful.
[One (M7) Accessories] Evollution:
DOes anyone have pics of white case/Black ONe ?
[One (M7) Accessories] pdubcramp:
Contact the seller. That happened to me and they resolved it after I told them what was going on. I think they have a habit of creating labels and not actually handing it over to USPS. Just waiting for USPS won't get you anywhere.
[One (M7) Accessories] :
i heard that the poetic cases falls apart after a couple of weeks

i dont have the HTC one but when I get it i dont want to buy a case that's going to fall apart easily

is this true? feed back will help :)
[One (M7) Accessories] gunnyman:
if you'd have read the thread you just posted in, you'd have your answer.

Just sayin
[One (M7) Accessories] dtblair24:
On my second case. Has not even been a full week and it is falling apart again.

I thought the issue was due to me taking the phone in and out of it's case a lot so with the second case I left it in and it still came apart.

Sucks because it is such an awesome case but these damn things fall apart. I'm going to get in contact with them again and see what they can do.
[One (M7) Accessories] AaronM7:
Unfortunately, this seems to be a common thread in the Poetic cases, as mine is delaminating in the upper left corner (front power button side) after about two weeks as well. I think I'm just going to call my retailer and request a refund so I can go with a more reliable manufacturer, as well as calling Poetic to let them know about my dissatisfaction. Too bad, too, as thus case seemed to be exactly what I wanted.
[One (M7) Accessories] Upsidedownbiker:
Case fell appart :(

I loved the case for the first week. Then it fell apart. The corner rubber bits are all coming off. Sort of disappointed and looking for another one that is sleek but still protects the phone.
[One (M7) Accessories] floodingaugust:
I called poetic they said they "ran out of stock" also I get the same lady named Ruby every time so they must only have 1 customer service rep that's sketchy.
[One (M7) Accessories] Dazrin:
I may just write mine off, it is a white one and has turned yellow, so I removed it to clean (attempt to clean) and the upper right corner is now separated. Maybe I can get a different color if I call for a replacement, but I really like the way the white one started.

I have had it over a month and only removed it 3 times before failure.
[One (M7) Accessories] jadaress1:
My white one should arrive today, can it be cleaned to regain its whiteness? Or is there anything I can do to prevent it discolouring? Thanks.
[One (M7) Accessories] Corduroy-21:
Has anyone tried to "repair" the case?

Is it possible to maybe glue the rubber thingy back to the case?

I'm waiting for my 2nd case and I was wondering if anyone did it.
[One (M7) Accessories] AaronM7:
I would assume that one could use crazy or super or whatever your choice of that style of glue might be to repair the case, but it still remains that the cases should not be falling apart. Also, the more complaints that Poetic receives, the more likely they are to change the manufacture process to avoid these issues for others in the future.
[One (M7) Accessories] bbedward:
I'm going to recommend this one to replace the poetic (this is not a paid endorsement :P)

http://www.amazon.com/Cimo-Hybrid-H...e=UTF8&qid=1372690713&sr=8-3&keywords=cimo+m7

I got a cheap bumper that I use daily and I got that one for when I go out for a little more protection. It's much better than the poetic (you can just tell where the rubber meets the plastic, its not jagged, rough.

I don't think people should keep buying the atmosphere :good:
[One (M7) Accessories] Dazrin:
I haven't seriously tried yet, but if you look through this thread it looks like it is very hard if not impossible to clean to like new condition.
[One (M7) Accessories] AaronM7:
I called Poetic and also got Ruby... They're sending me a new case and letting me keep the old one, so I'll be able to experiment with repairs. I think I'll just be getting the white Otterbox Commuter to replace it though. I just hate to add that much bulk.

***UPDATE*** Well, it seems that Poetic really wants to keep their customers around- my replacement case came in today (Tuesday!) I know it helps that I am close to San Francisco (where they ship from,) but it came in faster than when I originally ordered the case. I will be trying to repair the bad case, and will let everyone know how that turns out. ***/UPDATE***
[One (M7) Accessories] Black Dawg Down:
Has anyone tried to super-glue the rubber back to the case?

Just wondering if it will work until Poetic releases the updated version.
[One (M7) Accessories] dev_up_10:
I bought the poetic flip case. The silver poetic letters on my case began coming off one by one. Then the bottom corner cracked, after that the you're right hand corner cracked off. I've had if for about a month now. I really liked this case even suggested it to a friend of mine. I was thinking about one in this post but I'll probably look for another case somewhere else.
[One (M7) Accessories] floodingaugust:
I got my replacement case today and I compared the 2 side by side and just by touch and sight I feel like they made improvements on the rubber quality hopefully this case will hold up longer than before
[One (M7) Accessories] MattDoza:
So, I haven't been able to pick up on which case everyone is using, so I've been assuming the Atmosphere. Has anyone gotten the FlipBook case? $10 seemed like a cheap enough price to go on the average reviews on Amazon. I hate most all cases, they just muck up beautifully designed hardware. I thought the FlipBook would be alright for when I feel like I need to have my phone protected, and I'll use it naked when at home or where I feel safe having it naked.

EDIT: Upon reading more, seems like a few of you have. I guess I should just hope that mine holds up. And if not, warranties.
[One (M7) Accessories] Jayp03:
I've had the poetic atmosphere case for about 2 months now and I haven't had any problems with it. The build quality isn't perfect (the right side molding isn't flush and smooth) but overall it's okay. I also have the poetic flipbook but I haven't used it enough to comment on its durability. But from what I can see and from using similar cases like it, the back of the case will show cosmetic wear and tear quickly.
[One (M7) Accessories] drew_grant:
I just got my FlipBook case in white today in the mail. So far so good. If it gets dirty or breaks, I'll just use the warranty. The white just looks better with the silver phone.
[One (M7) Accessories] HankRearden:
useful thing
[One (M7) Accessories] MattDoza:
I went with black because it was cheaper. I thought Navy was nice too, but passed on anything that wasn't black because of the price.
[One (M7) Accessories] Corduroy-21:
Anybody seen this?

They made a new one. I can't understand who is eligible to try it.

http://www.yourpoetic.com/p/435/poetics-atmosphere-case-for-the-htc-one-m7
[One (M7) Accessories] ilal2ielli:
Sounds like anyone who left a bad review on Amazon can get a new one if they amend the review with a review on the new revision. I would also think anyone claiming a warranty replacement will get a new revision.

Glad I waited a little before trying to claim warranty, my rubber has been slowly peeling apart for the last week.
[One (M7) Accessories] megamaster2:
Nice. Is it more clear more instead of frosted?
[One (M7) Accessories] Jayp03:
Interesting. Does anyone know what they mean when they say they've created a "New Mock."
[One (M7) Accessories] ilal2ielli:
Sorry if I was a little unclear. I haven't gotten a new one yet, merely stating I've been using a peeling one that I've yet to send in. I'll post about it once I get the replacement.

Probably like new mock up aka new production master copy.
[One (M7) Accessories] megamaster2:
It seems more clear now. I got an old design one a day before the new mock. I'd love a red one if it doesn't fall apart!

Sent from my one
[One (M7) Accessories] driekus33:
Damn may have given them a chance if I had known about this.

Just sent mine back through amazon and ordered the UAG case. Mine lasted 3 days before peeling apart.
[One (M7) Accessories] Pure+:
I now understand the peeling problem. Taking my case off today to clean my phone and this happens. Just unbelievable.
[One (M7) Accessories] TheManiest:
Same happened to me - Resolution
[One (M7) Accessories] dtblair24:
I sent them an email requesting the version with the new and improved mock. Hopefully they will send it out asap. I really want it to work out because I like this case.
[One (M7) Accessories] whoa718:
New Mock

I received the new mock in the mail today(grey/clear), it much stronger and doesn't seem like it will peel off this time. It was pretty tough to put on and take off tho.
[One (M7) Accessories] targett:
Any pics of the grey one you bought?

I just got my HTC1 and like the look of this case...

*Edit* = Don't worry - Found it on Amazon UK
[One (M7) Accessories] gwstmar:
I love this case, but I always feel like I'm going to break my phone in half when I try to take it off.
[One (M7) Accessories] NumairRana:
That's how I feel too haha.

I just got this case on Tuesday and so far its a great case. No added bulk, and protects the phone nicely plus it has a beautiful look. Wish it wasn't an air tight fit though.
[One (M7) Accessories] mohcho:
Crap. I ordered a black/clear one on July 4th and was shipped my Amerifriend yesterday. I wonder if they sent the new revision or the old ones? I bought a case for my Nexus 7 off them and they sent me 3 revisions of them as they updated them. I wonder if they're doing that with these cases.
[One (M7) Accessories] ilal2ielli:
Got the new updated revision today. Looks exactly the same, but the rubber is a lot more rigid. Hopefully the peeling issue is fixed.
[One (M7) Accessories] hegenious:
awesome case

Been using the clear gray version on my silver htc one 4 weeks now. I must admit the case looks awesome on the phone.

It was a bit hard to get my hands on one from NL, finally got one on ebay.

It's the updated version, no peeling. IR not covered.

Grey rubber is tough and has a decent lip on the screen side.

Not much bulk added fortunately.

Overall happy with this case.
[One (M7) Accessories] ridearoundsolo:
Ordered mine off amazon last night, hope I get the new one, I currently have the incipio dualpro cf and it's nice but too bulky for my tastes, this case looks like the perfect solution
[One (M7) Accessories] MattDoza:
I've been using my Flipbook case for a solid week and a half now. Had my first drop today; getting out of the car and forgetting it was sitting on my lap. Fell right onto some gravel and took a tiny( I mean tiny, barely noticeable) chunk out of the the upper right corner of the case. But this thing is pretty nice. It's held up well, and other than the, hopefully rare, occasional drop, I don't anticipate this thing falling apart on me. The flap can be a bit bothersome for some uses. But I like the extra protection for the screen.
[One (M7) Accessories] Atticustrd:
Nice just checked their site red is finally coming by the end of this month.
[One (M7) Accessories] Randomsanity:
Been using my poetic atmosphere case for the past two weeks without any peeling or wear issues. Very pleased with the looks of the case and the build quality so far.

Will post back in another few weeks if I have any issues.
[One (M7) Accessories] ridearoundsolo:
Mine should be here any minute now, hope mine is one of the good ones
[One (M7) Accessories] ridearoundsolo:
Just got mine in the mail and it's easily my favorite case, it's very slim yet it has a lip for the front top and bottom, looks amazing, and it feels like the latest revision because it is extremely sturdy
[One (M7) Accessories] bustedukulele:
I'd love to see some pics. Still debating on whether or not I want to pick this one up
[One (M7) Accessories] sparklyflea:
Mine began to separate so they are shipping me a new one. Had to send them a pic and my Amazon order number. Do like the case though.
[One (M7) Accessories] mohcho:
Just an update.... I received it and I think it's the newer revision with the cutout for the power button. Been using the case for a week now and it feels great and allows you to see the back of the phone. My coworker saw it and asked if there was a case on it because it is still fairly clear on the back. It's slim and doesn't add bulk to the phone and it has a perfectly sized lip on the front to provide ample protection while putting the phone on a table, but not getting in the way when you're using it.
[One (M7) Accessories] Dazrin:
Poetic has excellent customer service.

I emailed them about my white Atmosphere peeling and commented about the discoloration asking how to clean it. No response to cleaning specifically, but they are sending me a new black one as a replacement for the white, which I had commented I would prefer if there wasn't an easy way to clean the white.

Thank you Poetic!
[One (M7) Accessories] happysteveo:
I have 2 poetic atmosphere clear gray cases for sales, BNIB, £8 each, posted to the UK.

Anyone interested?

Please PM me.
[One (M7) Accessories] jordanzink:
I've had 2 white ones peel on me. Received both replacements in the mail pretty quickly but still a bit of a pain. I think that I'll pick up a black one the next time it breaks, the white just gets nasty looking
[One (M7) Accessories] Atticustrd:
Just got the red poetic atmosphere case. Looks good.
[One (M7) Accessories] Mpro747:
Hi

I buy poetic case from ebay shop the blue version, i use it for 3 weeks and he get very dirty, also the blue plastic start to get out from the case imself

I think i have the old version of poetic, do yiu think thay replace me that case?

I love this case
[One (M7) Accessories] 2k4mach:
Still using my original version with no problems other than the white has become red/brownish and won't come clean lol.

Sent from my HTCONE
[One (M7) Accessories] Bseagull:
Sweet! I've always never wanted this case because I actually use the IR blaster a lot, but now I might consider it!