yashsingh1/xdaforums huggingface dataset:
[AT&T Samsung Galaxy S 4 General] mickeywdw1254:
You could try to leave a handwritten and signed note (with all of the shipping details) telling them to leave it at the door.
[AT&T Samsung Galaxy S 4 General] ChaseBroyles:
I've been checking constantly all day hoping to see a change and I finally got a small one. :) On the order tracking page the carrier has now popped up as "FEDX". Everything Else is still processing. I ordered in-store on 4/20 in Princeton,WV and it's shipping to the store. Edit: On the next refresh shipping date was changed to 4/23/2013. :) I'm excited.

I wonder how AT&T is choosing which orders to process first?
[AT&T Samsung Galaxy S 4 General] jasbur17:
Isn't there also an option to have them hold it at the fedex location? There shouldn't be a charge for that.
[AT&T Samsung Galaxy S 4 General] Willthrill:
Why would you pay for overnight? They have release dates for a reason
[AT&T Samsung Galaxy S 4 General] csgirl08:
If I had paid for overnight shipping and they were holding until tomorrow, you better believe that I would be on the phone with AT&T first thing Thursday wanting a credit to my account! LOL. Luckily, I was cheap (and patient) and shipped normally.
[AT&T Samsung Galaxy S 4 General] Spawn026:
Because release date doesn't insist launch date delivery it just means at what point your order will ship.
[AT&T Samsung Galaxy S 4 General] fix-this!:
Becuase some of us wanted to?
[AT&T Samsung Galaxy S 4 General] highaltitude:
Got an email today, mine shipped from Fort Worth, TX today with tracking number and is due to arrive on Thursday the 25th!
[AT&T Samsung Galaxy S 4 General] Willthrill:
And some of you were ripped off.

And to the other guy no a release date is a release date. We preordered and they gave us a bonus by delivering it 2 days early. No on iPhone releases you DO NOT get the phone until release day.
[AT&T Samsung Galaxy S 4 General] robotohshs:
I just checked now and it changed from backorder to processing. So i guess this means i'll get it shipped tomorrow?
[AT&T Samsung Galaxy S 4 General] darkodin14:
Most likely :highfive:
[AT&T Samsung Galaxy S 4 General] Rhamza161:
ordered on the 20th, and after seeing that some people were getting theirs shipped today I went to the order status page and it says it is shipped, due to arrive on the 25th! No e-mail was sent regarding the phone being shipped.

-EDIT- I did however not order traditionally. I had to contact customer service because the website was not working at all for me. Maybe the Rep put a priority status on my order or maybe because I've been a customer of AT&T for over 10 years.
[AT&T Samsung Galaxy S 4 General] ducktape93:
I ordered on the 21st to ship to Oregon, two-day shipping. The status still shows as In Progress.
[AT&T Samsung Galaxy S 4 General] House M.D.:
I'm in Oregon, and I did my order on thr 19th, and just got the shipping track number like 2 hours ago. its a matter of time now.
[AT&T Samsung Galaxy S 4 General] mickeywdw1254:
Just spoke with customer service and she flat out told me that most/all pre orders will be received on the 25th. So why did I pay for overnight shipping? They basically stacked the orders to make sure everyone receives them on the 25th.

I know cust ser reps should be taken with a grain of salt but she seemed half way informed about the matter.
[AT&T Samsung Galaxy S 4 General] lunercrab:
So just returned my HTC one...went to preorder and got shot down since my new contract isn't officially due til may 8th (they did an early upgrade for HTC preorder) she said they are being strict with the gs4 preorders...but my local store told me they will have the phone on Saturday...maybe I'll try in store...or wait another two weeks.
[AT&T Samsung Galaxy S 4 General] csgirl08:
Naw I doubt you got any perks lol. Most of them seem to be shipping today if you did the standard 2-day shipping. Other people who ordered after you have had theirs shipped as well.
[AT&T Samsung Galaxy S 4 General] zlatsky:
ordered on the 17th and it's still processing :eek:
[AT&T Samsung Galaxy S 4 General] mickeywdw1254:
Just got my $15.00 for "overnight shipping" credited to my next bill. No awesome feat though as I know customer service reps have discretion to basically refund $xx.xx amount of dollars to a customers account without much hassle.

Pretty shady move by AT&T the way they processed the shipping if you ask me.

Oh we'll, can't wait until the 25th!
[AT&T Samsung Galaxy S 4 General] ricerx:
w00t! Hoping mine shows up tomorrow! Crap I can just drive over there and pick it up in 40 mins! LOL! :p

4/23/2013 - Tuesday

7:11 pm

Arrived at FedEx location

FORT WORTH, TX

7:01 pm

Left FedEx origin facility

FORT WORTH, TX

12:30 pm

Shipment information sent to FedEx

10:10 am

Picked up

FORT WORTH, TX
[AT&T Samsung Galaxy S 4 General] rkennison:
Ordered on the 16th. ATT Premier on the phone with them, overnight shipping. Mine did NOT ship yet... I'm in Atlanta if that matters.
[AT&T Samsung Galaxy S 4 General] House M.D.:
use this link to check your status

https://www.att.com/order_status/
[AT&T Samsung Galaxy S 4 General] mickeywdw1254:
I ordered on the16th too at 9am. I'm sure we'll get them on the 25th but that defeats the purpose of overnight shipping especially the way they seemed to have stacked the shipping saving all overnight orders until tomorrow.
[AT&T Samsung Galaxy S 4 General] zlatsky:
it's shipment pending.
[AT&T Samsung Galaxy S 4 General] aafevo:
Same here
[AT&T Samsung Galaxy S 4 General] michintom:
Mine shipped! :) Can't wait till I get it on Thursday!
[AT&T Samsung Galaxy S 4 General] kinubic:
do they have a pricing for upgrades 2yr contract? im due may 02 but i cant seem to see any upgrade option
[AT&T Samsung Galaxy S 4 General] aawshads:
sorry you can't. the package had a " special condition" where it cannot be released until the 25th.
[AT&T Samsung Galaxy S 4 General] TheRaxar:
I ordered an unlocked version off ebay for a tad higher price but I am getting my S4 tomorrow by 3:00PM according to my fedex tracking number! YEAHHH
[AT&T Samsung Galaxy S 4 General] gothpunk4christ:
Ordered before official preorder

I actually ordered mine .... Monday, April 15th. Seeing as the 16th was official pre-order date, I got online about 11:15PM here and managed to order it before the 16th. It took forever as the site was absolutely horrid at allowing me to find the danged thing, but I stuck with it, found it, went through one site crash during my checkout process and had to redo, but finally got it ordered about 11:40pm Monday night.

Will be getting mine Thursday the 25th according to FedEx.
[AT&T Samsung Galaxy S 4 General] Rhamza161:
I can always hope :P Either way, our phones will be here soon!
[AT&T Samsung Galaxy S 4 General] imthatguy83:
Just checked my tracking info and saw my S4 went from Ft Worth, TX to Memphis, TN. Nearly **** a brick because I live in Phoenix but moved here from the Philly area, def thought for a minute that my S4 was going to the wrong address on the wrong side of the country. Thankfully it isn't.

Still don't really understand why it traveled 8 hrs east lol
[AT&T Samsung Galaxy S 4 General] fix-this!:
I assume all of us who paid for overnight will have tracking numbers and shipping confirmation by tomorrow.
[AT&T Samsung Galaxy S 4 General] Rhamza161:
That is because the FedEx distribution lines go from texas to TN, then it flies to Phoenix where there is another distribution line, it is then sent out on trucks to their smaller warehouses and from there delivered. You will still receive it on the 25th I'm guessing...I live in Tucson and mine is in TN tonight as well.
[AT&T Samsung Galaxy S 4 General] imthatguy83:
Thanks for the info, yea I was just on wikipedia reading about their different hubs.

I'm gonna call up FedEx tomorrow and see if they can change my home address to my work address. I know I can do it online for $5 but I'm not sure if the Residential vs Business thing matters to them.
[AT&T Samsung Galaxy S 4 General] eminarcissus:
Looks promising
[AT&T Samsung Galaxy S 4 General] bigworm50:
yesh, mine is in town at the local facility! Here's hoping they have a light truck and ignore the two day shipping!
[AT&T Samsung Galaxy S 4 General] rsmolen:
Mine is "On FedEx vehicle for delivery." Let's hope it's true.
[AT&T Samsung Galaxy S 4 General] csgirl08:
The 2-yr upgrade price is $199.

Oh snap! If that's the case, then you will make A LOT of people who paid the overnight shipping fee and still waiting for shipment very pissed. Plus make the rest of us just hella jealous lol.
[AT&T Samsung Galaxy S 4 General] darkodin14:
One of mine is out for delivery in NYC as well.

Let's hope they deliver !

But I dont understand how this is happening!

I order two. The second order which was ordered 10 min later was shipped first and picked up at 8 am. The actual first order was shipped at 1130 am. and now that order that was shipped at 1130am is out for delivery while my second order which shipped first still says departed from fort worth texas!!
[AT&T Samsung Galaxy S 4 General] fix-this!:
notta here yet but processing. i paid for overnight on the 17th. if i don't get shipping by this afternoon ill be calling at&t.
[AT&T Samsung Galaxy S 4 General] bigworm50:
Woot! I am on vehicle for delivery also now!
[AT&T Samsung Galaxy S 4 General] wdouglass:
One more on the vehicle....awesome.
[AT&T Samsung Galaxy S 4 General] darkodin14:
If ATT put a "Do not deliver until 04/25" Kind of like apple does than we wont see it. For example when I was waiting for an ipad it was out for delivery but it was held for a day.

Hope this isnt the case.
[AT&T Samsung Galaxy S 4 General] csgirl08:
Grr don't rub it in! Mine is still in Memphis from last night and I am in Florida. :( Sigh, I didn't expect to get it until next Friday (which would have sucked since I will be leaving to go out of town Friday morning) so I know that I can suffer a day longer.
[AT&T Samsung Galaxy S 4 General] aawshads:
That is what FedEx told me....

---------- Post added at 08:36 AM ---------- Previous post was at 08:33 AM ----------

Did you pay for overnight?
[AT&T Samsung Galaxy S 4 General] bigworm50:
I'm in Florida too...woot I just saw the FedEx truck pull up at my building...bbl! I did not pay for next day shipping.
[AT&T Samsung Galaxy S 4 General] darkodin14:
nope 2 day. Im just mad that one of mine is still departed from Fort Worth Texas and didnt get to memphis yet.. Any one else in the same boat?
[AT&T Samsung Galaxy S 4 General] aafevo:
Mine is still pending shipment, sigh.
[AT&T Samsung Galaxy S 4 General] bigworm50:
ok, I'm up and running...wooo
[AT&T Samsung Galaxy S 4 General] statusnone:
Located in Central Florida here as well. My estimated delivery still says Thursday, 4/27 but my phone went on the truck and out for delivery today. Funny because my "service" says Fedex 2Day.

I'm trying to not get my hopes up because this just seems too good to be true.
[AT&T Samsung Galaxy S 4 General] mocsab:
I am happy for you - sure seems like you are getting it today - but it frustrates me - I paid extra for overnight delivery and my order still shows "Processing" -- ARGHHHHH

---------- Post added at 09:04 AM ---------- Previous post was at 09:02 AM ----------

DITTO
[AT&T Samsung Galaxy S 4 General] Faluzure:
Typically (not always) FedEx is the only carrier that will deliver EARLIER the "estimated" date. UPS will not do this for whatever reason. I don't work for the companies, but my proof is that over the past decade, I've been a heavy online purchaser & seller while using all carriers (UPS/USPS/FedEx). I've shipped/received a little over a thousand packages.

I cannot count the dozens and dozens of times where UPS will absolutely not deliver a package although it's already at the destination. FedEx on the other hand, will deliver the day that they receive it (if it's on the truck), even if it is a day or two earlier than the "Estimated" ship date.

So for those of you getting it a day early, congrats!
[AT&T Samsung Galaxy S 4 General] statusnone:
I appreciate it, but again not trying to get my hopes up.

I was a little skeptical about AT&T possibly trying to hold the phone until the official release date. (I had mine shipped to the store, I'm rarely home during FedEx hours) Just got off the phone with their inventory coordinator and she said verbatim: "If it's delivered today, you can have it. Should be here soon because FedEx comes here 3-4 times a day."

Here's to positive thinking...
[AT&T Samsung Galaxy S 4 General] Faluzure:
I know you're frustrated, and trust me, I would be too. But just because you paid for overnight doesn't mean AT&T will package it faster. Paying for a specific shipping speed means that the parcel company will deliver it at that speed.

So think of it this way. You have workers at a warehouse with the S4 phones coming down a shipping line. Labels are printed by a computer. All the workers do is take the product, put it in a box, then place the label on it and sort in the outgoing delivery pallet. Because your order still says "processing" that means somewhere along the line, either your label hasn't been printed (yet) & scanned or nobody punched it into the system as fulfilled.

Only when FedEx (or whoever the parcel carrier is) receives it will it go the speed of "overnight". So consider the lag to be the "handling" portion. Hence the term "shipping & handling".
[AT&T Samsung Galaxy S 4 General] mickeywdw1254:
While that is true, it seems in this case AT&T is stacking the orders based on shipping method. Of course this is only a small sample size but of all the posts that i have read, none of the "overnight" shippers have received tracking numbers including myself. When I asked AT&T about it they said they ship on a first come first serve basis which is also incorrect b/c I placed my pre-order through their website on 04/16 @ 9am and others who placed their order only a few days ago are already getting "on truck for delivery" notices.
[AT&T Samsung Galaxy S 4 General] csgirl08:
Maybe it's the area of Florida that you are in. It says that yours was received in Memphis the same time that mine was but mine hasn't moved since.
[AT&T Samsung Galaxy S 4 General] Faluzure:
If that's the case, then that sucks balls. I think someone in an earlier post was successful in getting a $15 refund for the overnight shipping. Maybe that's an option if it doesn't ship today. Of course if it does, you'll still get it tomorrow.
[AT&T Samsung Galaxy S 4 General] csgirl08:
I honestly believe that AT&T did this on purpose to try to get it in everyone's hands on Thursday. True some people seem to be getting lucky that theirs is on the truck already but that part would be out of AT&T's control since they shipped 2-days but Fed-Ex processed faster.

But I can guarantee that it's not a first-come, first serve basis for all (overnight & standard shipping). I ordered mine on the 20th and it was shipped yesterday afternoon. If I were you, I would definitely request the shipping charge reimbursed. No upside to overnight shipping if you had to wait a day to get it the same time as standard shipping.
[AT&T Samsung Galaxy S 4 General] rsmolen:
Boom! No time to play with it until after work - but it is definitely here. Sorry about large images.
[AT&T Samsung Galaxy S 4 General] bigworm50:
I thought the faux wood box was a little cheesy..
[AT&T Samsung Galaxy S 4 General] mickeywdw1254:
Oh yeah, that was me. They already credited my account $15.00 but I was just frustrated that there seems to be no rhyme or reason as to how the orders are processed especially since they preach they ship on a first come first serve basis.
[AT&T Samsung Galaxy S 4 General] Faluzure:
After taking into consideration the speed in which AT&T is handling the orders, you also have to consider the proximity of certain people's distance to the closest warehouse. That's why some 2-day shippers are getting it earlier than the estimated date.
[AT&T Samsung Galaxy S 4 General] Metalli-Nut:
I am in SW Fla (Cape Coral). Mine still says Departed FedEx location FORT WORTH, TX
[AT&T Samsung Galaxy S 4 General] darkodin14:
Mine too!
[AT&T Samsung Galaxy S 4 General] aafevo:
Has anyone today received shipping information?
[AT&T Samsung Galaxy S 4 General] Spawn026:
I just checked mine and the status still says in progress but there is a tracking number. Shipping to NJ from TX estimated for delivery tomorrow picked up at 9:36 am
[AT&T Samsung Galaxy S 4 General] csgirl08:
Grats! You can now brag about being one of the first consumers to have one and definitely the first on this thread.
[AT&T Samsung Galaxy S 4 General] aafevo:
FINALLY! Got my tracking number, scheduled delivery for tomorrow by 3:00pm!

Edit: shipping via FedEx standard overnight even though I ordered with 2 day shipping
[AT&T Samsung Galaxy S 4 General] Marshall24:
To the gentleman who got his in, how does the black look in person? Looked nice in pictures.
[AT&T Samsung Galaxy S 4 General] ldejavul:
next day shipping. Still no tracking info.
[AT&T Samsung Galaxy S 4 General] aawshads:
Proximity does not mean everything, I live about 40 minutes from the fort worth site and mine won't be delivered until tomorrow. Also told me I could not pick it up until thursday.
[AT&T Samsung Galaxy S 4 General] bigworm50:
me
[AT&T Samsung Galaxy S 4 General] rsmolen:
The black looks good. The cross-hatch pattern makes the black look kind of gray.

I am coming from the HTC One X in gray - it almost looks like the same color, but the S4 is darker. The plastic back on the S4 is a little more slippery than the plastic on the One X.

The One X and the S4 are nearly identical in size - although the S4 screen blows the One X away.

Now we just need root.
[AT&T Samsung Galaxy S 4 General] wdouglass:
Hmmm...Is the activation taking forever for anyone else?
[AT&T Samsung Galaxy S 4 General] ChaseBroyles:
"Severe storms are causing national delays and disruptions."

That's from the FedEx hub in Memphis. My phone is going to have to go through Memphis. :crying:
[AT&T Samsung Galaxy S 4 General] alwayslearning:
overnight

I ordered my phone on the first day and received free overnight, I just go my email saying it shipped will be here tomorrow by 3pm. it looks like ATT send the 2 day shipping first and then the overnight so people would get it on the 25 :(
[AT&T Samsung Galaxy S 4 General] aafevo:
I ordered my phone with just standard two day shipping and mine was shipped today with overnight shipping, so who knows what they did.
[AT&T Samsung Galaxy S 4 General] jeffdroid361:
Same issue here.
[AT&T Samsung Galaxy S 4 General] darkodin14:
Yea, I saw that, i checked the weather in Memphis .. Looks like the storm passed so everything should be ok.. Hopefully.
[AT&T Samsung Galaxy S 4 General] ricerx:
I'm guessing you're in the east coast? If you are then this is following the S3 launch last year. People in the east got their phones first, and then deliveries trickled in going west; which makes sense since they're in an earlier timezone.

I'm still hoping it's today. There were so many false answers given to people that called last year during the S3 launch that I wouldn't believe it until the end of the day. If it were true about the hold they were told to put on this, then I would think it would have been company wide and people wouldn't get their phones today.
[AT&T Samsung Galaxy S 4 General] csgirl08:
That would explain why mine has stuck in Memphis since last night...of course there would be national delays on the ONE day when I am waiting on a very important shipment.

*************************************************

http://www.fedex.com/us/servicealerts/

National Service Disruption for FedEx Express

Last updated: April 24, 2013

The Memphis hub and flight operations experienced substantial disruptions last night due to severe storms. Potential delays are possible for shipment deliveries across the U.S. FedEx is committed to provide service to the best of our ability. Please continue to check fedex.com for updates.

*************************************************
[AT&T Samsung Galaxy S 4 General] mickeywdw1254:
FINALLY got my tracking number for my "overnight" delivery. Shipped today from TX with estimated delivery of 04/25 by 3pm.
[AT&T Samsung Galaxy S 4 General] darkodin14:
I think Memphis hub should be clear now. Checking the airport status in memphis, It's now green and no delays.

See for yourself:

http://www.fly.faa.gov/flyfaa/usmap.jsp
[AT&T Samsung Galaxy S 4 General] energyracing:
Can I take this opportunity to voice my displeasure with ATT's preorder system? Haha

I preordered on the 16th at 9am, got an email from Premier saying there was a problem with my card, and it gave me the # to call to fix it. I called, they said "Ok, you're all set. Everything's good." And my preorder status page (on Premier) changed from "Attention" to "Preorder Processing". And my bank account got the pre-authorization charge from ATT, so I thought we were all set.

Yesterday, when everything started shipping, I still couldn't even see the "pending shipment" order status screen, so I called premier to make sure nothing had happened. Well, apparently, there was "a problem" with my credit card (and they never bothered to inform me of the issue). I gave them the number again, she said "Well, it declined it again." I was looking at my PNC account on my computer at the time and saw the $199 charge come through AS SHE PROCESSED IT. I told her that, and she said "Well, our system sometimes just doesn't like some cards. Do you have another?" Luckily, I do, I gave her that one, it worked, and now I can actually see my order status on the main ATT page (pending shipment), but now it says my order date is yesterday (23rd), instead of the 16th when I actually ordered it! But if my only card was my PNC Visa, with plenty of money in the account, I'd be screwed.

So now, it's a pretty good chance I'm not getting my phone tomorrow because ATT can't process a Visa.

End rant. Haha.
[AT&T Samsung Galaxy S 4 General] bigworm50:
I'm in NW FL right next to AL...several hours from the east coast.
[AT&T Samsung Galaxy S 4 General] aafevo:
I ordered mine the 19th and it didn't get processed until the 23rd and I just received my tracking info, so it's likely that you should get yours too.
[AT&T Samsung Galaxy S 4 General] aawshads:
you know what else is funny? They have not charged my card for the phone yet, even though their email said they had and I have tracking info.
[AT&T Samsung Galaxy S 4 General] hinduboy74:
FINALLY got the email w/ tracking and i also confirmed through phone number status check.

Ordered: 4/16 @ 5:00 pm

Location: Milwaukee, WI 53202

Was in processing this whole time and now it seems that they are overnighting it to recieve by fedex by 3pm, when i did check order status on phone it said by 8pm. Either way sounds like its coming tomorrow :)
[AT&T Samsung Galaxy S 4 General] ricerx:
ahh ok.. so you're close to the Destin area, Central Time Zone Thanks. More east then me, LOL! :laugh:
[AT&T Samsung Galaxy S 4 General] Cali3350:
Have any of your premier status pages updated to shipped from processing? I am transfering from Verizon and the order status page you all use (the one NOT associated with premier) that is showing your shipped statuses is not available to me during the transfer. So im stuck with the premier status page, and it still shows processing :(
[AT&T Samsung Galaxy S 4 General] darkodin14:
Yea me too. They'll charge it later today or tomorrow when you actually receive it.
[AT&T Samsung Galaxy S 4 General] csgirl08:
Did you request to have free overnight shipping due to this system error?
[AT&T Samsung Galaxy S 4 General] ChaseBroyles:
They couldn't process my Visa online either! I went to a store and they swiped it and accepted it. Hopefully you get your phone soon. :)
[AT&T Samsung Galaxy S 4 General] imthatguy83:
I added an extra line to my Family Talk plan, it processed through Premier. My status on that page has changed to shipped however it seemed like everyone else's statuses where changing to pending shipment etc while mine wasn't. I wouldn't worry too much, just call ATT and see what they say.