yashsingh1/xdaforums huggingface dataset:
[AT&T Samsung Galaxy S 4 General] ThePurpleLuigi:
Yeah it took the guy so long to order the phone I don't know how reliable that date is but, he told me that was the tentative date for anyone who purchases it after the preorder period.
[AT&T Samsung Galaxy S 4 General] yungskeeme:
Girl told me she didn't know and the most it could take is two weeks. Hope the info you were given is true lol. Getting tired of my Note 1
[AT&T Samsung Galaxy S 4 General] JL84:
Hey gang, theres hope for yall...

Ordered my att s4 black on friday afternoon.... just got my shipping email with tracking numbers today! arrives tomorrow or tuesday, via overnight!
[AT&T Samsung Galaxy S 4 General] yungskeeme:
Strange. Ordered mine yesterday and was told it would be here Tuesday. No overnight but online my tracking says processing still
[AT&T Samsung Galaxy S 4 General] JL84:
Hang in there, should get a shipped email in the morning....
[AT&T Samsung Galaxy S 4 General] ThePurpleLuigi:
I order mine yesterday too, over the phone, and this morning I got an email saying it had been shipped with an estimated delivery date of Tuesday.
[AT&T Samsung Galaxy S 4 General] yungskeeme:
Just got the email. Sux cuz before I got the email I ordered a case and screen protectors so I could have them before the phone. Tuesday phone, Wednesday case and Thursday screen protectors
[AT&T Samsung Galaxy S 4 General] JL84:
Nice!
[AT&T Samsung Galaxy S 4 General] wa_john:
Mine still says processing not even a expect shipping date does anyone know long does it take for them to send the other email out.
[AT&T Samsung Galaxy S 4 General] samven582:
has anybody been successful in ordering this phone at full price by calling ATT?
[AT&T Samsung Galaxy S 4 General] JL84:
when did you order? give you an idea, the bulk are going out today...

i ordered friday (4-26) and got my shipped email early sunday morning...

guy a few posts up ordered saturday (4-27) and got his email later sunday afternoon.... so it appears that most orders are being filled today and tomorrow... hopefully for you!
[AT&T Samsung Galaxy S 4 General] wa_john:
Saturday night and I didn't get the confirmation order number until 12:01:sunday midnight.

---------- Post added at 07:19 AM ---------- Previous post was at 07:14 AM ----------

I just checked and got a shipping date of today I think I can sleep better now but it still says processing.

---------- Post added at 07:40 AM ---------- Previous post was at 07:19 AM ----------

I hope my otterbox comes before the phone extra for 2 day shipping.
[AT&T Samsung Galaxy S 4 General] 97prelude:
Any updates from ATT insiders on delivery date of 32GB S4s?????????????????
[AT&T Samsung Galaxy S 4 General] JL84:
anyone elses s4 shipping out of fort worth, TX still say "picked up" & "shipping info sent" ??
[AT&T Samsung Galaxy S 4 General] yungskeeme:
Mine said that for about two days then it was at some airport and now left Mesquite, TX. On route to Laurel, MD (close to me). Can't wait any longer lol. Check the status every hour

Just pissed the guy at AT&T said I would get my package in two days. Never gave me the option for overnight.
[AT&T Samsung Galaxy S 4 General] joshuadjohnson22:
Ordered my Black Mist Monday 4/29 and it will arrive today 5/1. We will see how this thing handles as my daily driver :). I find it pretty easy to get them to upgrade shipping and wave the activation fee. All you have to do is seem upset about something and ask. Now I'm waiting for my work day to be over so I can go home and play!
[AT&T Samsung Galaxy S 4 General] techahead:
So did you get the phone at last or the wait was endless.
[AT&T Samsung Galaxy S 4 General] yungskeeme:
Mine says it was scanned in at Philadelphia at 1am. I'm about 3 hours away. Wanted to believe I could get it today but that's not happening.
[AT&T Samsung Galaxy S 4 General] XxYoshxX:
My S4 departed from the DFW Airport in Texas early Tuesday and havent had an update since then. Its scheduled to arrive and be delivered by late day Friday. Im assuming it'll arrive earliest Monday? :confused:
[AT&T Samsung Galaxy S 4 General] russiandivxclub:
Ordered May 17, Today (May 20) They charged my card and I received this email:

I went to web site to see what's up and ....

Any idea on what is going on with SGS4 shipments ?
[AT&T Samsung Galaxy S 4 General] darkodin14:
What time did you order and what is your time zone?
[AT&T Samsung Galaxy S 4 General] Stefs_Dope:
Hi, thanx for the response. I ordered it about 5:30/ 6am I live in NY, eastern time zone
[AT&T Samsung Galaxy S 4 General] rekman:
I ordered just after 12:30 am EST on the 16th. Still no email. Not too worried at this point. If the phone ship the 23rd, and attbrandon says they use multiple carriers, that average 3 business day shipping, perhaps some of us will receive the phone before the 26th.

Waiting impatiently. lol
[AT&T Samsung Galaxy S 4 General] darkodin14:
Pending Shipment

Just checked my order status again.

On:

https://www.att.com/order_status/

Order status is now pending shipment.
[AT&T Samsung Galaxy S 4 General] blackguy101:
I also got this email also. I pre ordered 2 phones in fact and had gotten two of these confirmation emails. I ordered the phones at around 2 in the morning of the 16th and im also located in VA. Does this mean that I may be one of the first people to get the phone?
[AT&T Samsung Galaxy S 4 General] :
+1 on the "pending shipment" status.
[AT&T Samsung Galaxy S 4 General] attbrandon:
His time zone won't affect his order so much as his market availability. If he's close to the city, then he's the metro new york market. I believe there is an upstate market as well
[AT&T Samsung Galaxy S 4 General] Willthrill:
Anyone else order from premier? I have no status change and when I try and track order from regular AT&T site is says there is an error.
[AT&T Samsung Galaxy S 4 General] rekman:
I ordered from premier. If I log into my account and view my orders, it says processing. However, if I'm not logged in, and I search by order number, it says "in progress" and "Pending Shipment"
[AT&T Samsung Galaxy S 4 General] darkodin14:
timezone for the sake of getting an idea as to what time he placed the order as compared to others.

But I guess it's safe to assume that if you ordered early, have backordered = 0 and currently processing, and that attbrandon is correct about the 04/23 date. We should see them ship.

Anyways thanks attbrandon for the heads up in the other thread. :highfive:
[AT&T Samsung Galaxy S 4 General] Faluzure:
I'm eyeing the S4, yet I never believed in pre-orders. Just something I've never did because I'm afraid of buyer's remorse plus I've gotten burned a few times when another company ends up selling it for cheaper (aka Best Buy having a sale vs the actual carrier's store). That's besides the point though...

But the S4 is so compelling and I'm 99% sure this is the phone I'm getting.

At this point, would you recommend me preorder the phone online or just wait until it lands in store. I'm a week late to the party because of my wishy-washyness.
[AT&T Samsung Galaxy S 4 General] mocsab:
I am curious AttBrandon why the ATT web site cha suppport staff are saying that Preorders will not be shipped until April 30th - and that that is the same day they will be put in ATT retail stores?

I spent about 15 minutes in a chat with them yesterday - looking for any additional information regarding my preoder and that is what he said --- when I pressed for mor einformation he said he checked with his supervisor who confirmed that was the plan.

From what you have said, it soiunds like you have seen documentation that says the phones will be out on the 26th - why the big discrepency? I am in the Milwaukee Market - I preorderd at 1am on the 16th - any thoughts? I realize youi don't have any control over what the CHat Support people say - but it seems strange that they would have such drastically different informaiton - ?
[AT&T Samsung Galaxy S 4 General] attbrandon:
No idea, unless the release date is differing by market. I have zero say for how other markets will handle their release. Our systems (as in local corporate and retail stores) will be updated to sell the S4 on the 26th. As to whether we have it in store or not is a supple issue.. for instance we didn't receive any HTC Ones locally until the day after release. Sometime this week I'll be getting an email with order forms for the phones.

Shipping out the phones on a saturday would be pretty dumb (the 27th for a 30th release date on tuesday) as compared to a tuesday ship date for the 26th or 27th.
[AT&T Samsung Galaxy S 4 General] mocsab:
Makes sense - thanks - I have to work on my patience - and considering I have no control over when this will happen, I might as well start working on it now. I will be very happy when they finally do arrive - and will just have to be content to wait until then.

thanks again.
[AT&T Samsung Galaxy S 4 General] attbrandon:
Patience is key! :good: . That's why I always say preorder.

Think about it. They are releasing 10 million WORLD WIDE only in the initial shipment. At&t is one of the larger carriers in the US, but there are over 1000 carriers on the planet selling it initially throughout the world and that doesn't even include online and third party carriers getting their S4's (like expansys or Walmart). At&t is probably getting MAX between 100,000 and 50,000 phones (which is very generous to say we'd be getting between a half to one percent of the initial batch out of over 1,000 carriers getting it).

Between those, some are being displaced to third party retailers (like Walmart, Best Buy, Staples) and split again by market to direct retailers/ Corporate stores. If it's already on back order, that means that basically we've sold out already of our first batch of phones.

That's why I always say preorder your phones. Your needs are always prioritized over the needs of the stores and retailers.
[AT&T Samsung Galaxy S 4 General] Stefs_Dope:
Willthrill I also am having the same issue. I don't know what it means but it sux!
[AT&T Samsung Galaxy S 4 General] rwj5279955:
+1
[AT&T Samsung Galaxy S 4 General] jtc276:
You've clearly never ordered a Nexus device. :)

Sent from my Nexus 4
[AT&T Samsung Galaxy S 4 General] Willthrill:
I am just hoping that tomorrow everything changes!!!!
[AT&T Samsung Galaxy S 4 General] darkodin14:
I ordered through premier and I am able to check the status. Go check on https://www.att.com/order_status/

It should appear there.

Try with your cell phone number or with an order number. Do this without logging in.
[AT&T Samsung Galaxy S 4 General] Willthrill:
Really that's what I should do.... Yea I think I have tried all the methods!
[AT&T Samsung Galaxy S 4 General] darkodin14:
In that case, I would call and confirm with att. Than recall and get another rep. Just be like, I was just trying to get my order status and we got disconnected so they would look into it again.

good luck.
[AT&T Samsung Galaxy S 4 General] Bjray:
Pending shipment status :) I find it funny that I ordered on the 20th (saturday) and I got order processed almost instantly and now shipment pending status. My market must not be too full or my market is small.
[AT&T Samsung Galaxy S 4 General] attbrandon:
Same here! I was lucky. Literally the customer after me preordering in the store (I hung around and talked with the employees some) was on backorder. Timing is everything!
[AT&T Samsung Galaxy S 4 General] Stefs_Dope:
Congrats guys! I'm thinking you'll get your phone before I will, I'm assuming my market must be full since it says "processing." I'm still receiving an error message when I search through the AT&T website. I hope I get mine soon *taps foot impatiently*
[AT&T Samsung Galaxy S 4 General] darkodin14:
Well the pending shipment status just means that you'll get a tracking number when the thing actually ships.

You normally get assigned a tracking number a little before the the thing actually goes out the door.
[AT&T Samsung Galaxy S 4 General] JustSaya:
I am confused. Everyone has the same status do they not? Does anyone else have anything different than that?
[AT&T Samsung Galaxy S 4 General] darkodin14:
Some people have backordered = 1.
[AT&T Samsung Galaxy S 4 General] JustSaya:
I see. Thanks for the info!

On a side note, it seems my credit card no longer has the charge on it from my 4/16 order. I talked to a representative and they seemed to agree with my assumption that the charge was a check for funds charge and the official charge would be there once it is shipped. So today that check for funds charge finally disappeared.
[AT&T Samsung Galaxy S 4 General] darkodin14:
Yep thats correct. When you order, att authorizes 199.99 + tax in one transaction and 1 dollar in another transaction. An authorization stays on your card for about 3 days. This just allows att to see that they can actually charge your card and you have money there. Once an authorization has fallen off, that transaction will have no problem going through when they actually charge you which happens when they ship. Thats how it works.
[AT&T Samsung Galaxy S 4 General] Faluzure:
Would it be too late to preorder now? :(
[AT&T Samsung Galaxy S 4 General] JustSaya:
I do not think so. Essentially, it still says the 30th on the website. But it is actually a range of April 23rd-30th. If you preorder now, it is just more likely that your item will not ship until close or on the 30th, that is all.
[AT&T Samsung Galaxy S 4 General] Faluzure:
I hate my life. :(

I've been living with a shoddy HTC EVO 3D (that Sprint techs broke) and it's literally unbearable.

Oh well... What's another week?
[AT&T Samsung Galaxy S 4 General] Thermalwolf:
Never too late! Pre-orders are always put ahead of in-store needs so if the stores sell out (which they will) you will still be taken care of first so just pre-order and you'll guarantee yourself an S4, you might just have to wait an extra week.
[AT&T Samsung Galaxy S 4 General] statusnone:
Tried this method (also AT&T premier member, ordered in store) and no more error message.

Hopefully that'll change tomorrow and we'll have it by Friday. :)
[AT&T Samsung Galaxy S 4 General] csgirl08:
I just ordered mine late last night. When I ordered it, it had a date of 5/03/13 :( I'm wondering if maybe I should have waited and just bought it in the store of it's going to be shipped to me AFTER it gets released. I mean I understand that since I waited so long I am at the end of the list, but gosh! Why still have a pre-order if the arrival dates are after store release?
[AT&T Samsung Galaxy S 4 General] Faluzure:
That's exactly what I'm afraid of! Since I waited too late, I don't know which would be the better choice.

On the flipside, I noticed the same thing on Premiere (5/3) vs non-premieire (4/30).
[AT&T Samsung Galaxy S 4 General] rekman:
Because according to attbrandon, preorders are taken care of before stores.
[AT&T Samsung Galaxy S 4 General] csgirl08:
I read that but does that mean that all pre-orders go out before they go to the stores or that all pre-orders are taken care of before stores get restocked (i.e. you can still be lucky enough to get it from the store before the pre-orders if you are one of the first there?)
[AT&T Samsung Galaxy S 4 General] rekman:
I think he also mentioned things are very market dependent. While you may be able to walk into a store at launch and pick one up when they open, I imagine that won't happen everywhere.
[AT&T Samsung Galaxy S 4 General] Thermalwolf:
It's like this, you can wait and take the risk of getting it in Store but since there are so many back orders, there's no guarantee you're going to get one in store. If you do find a retailer, odds are they will sell out before mid day depending on your market and if that happens your stuck waiting until your market gets more units, but if you pre-order you GUARANTEED 100%. My recommendation, wait the couple extra days. I could've held onto my GS3 until the Galaxy S4 came in but instead of taking the risk of breaking my GS3 I just gave it back and now I'm using a flip phone till my pre-order arrives.

Do yourself the favor and guarantee yourself the phone with a pre-order. You waited too long by this point to work your way around a faster shipping plan :/
[AT&T Samsung Galaxy S 4 General] YoungAceAtlanta:
So should I pre-order in the store or online ?
[AT&T Samsung Galaxy S 4 General] Faluzure:
Yeah.... well even my wife has scolded me for sitting on my ass about it. She says she has no sympathy for me. Haha.

I went ahead and pulled the trigger and ordered via AT&T Premier via her account. You get a $25 credit when ordering on Premier online so it essentially made the phone $174.99.

One strange thing though, is that when I clicked "help" to talk to Live Chat, they told me not to do the Family Plan until after I receive the phone. Currently my wife has an individual plan and they said if I tried to preorder/convert all in the same order, it could screw things up. So they adviced I order the phone with the bare minimum plans, then convert it all to FamilyTalk after it's activated.

Kind of weird advice, but I ordered it nevertheless. In a few days, I will no longer be a Sprint customer. Thanks guys!
[AT&T Samsung Galaxy S 4 General] statusnone:
Doesn't matter. When they do it in store, they're ordering online. When you do it in store you do have the option to have it sent to that store, incase you're not home when FedEx arrives.

Sent from my Samsung Galaxy Note 2.
[AT&T Samsung Galaxy S 4 General] YoungAceAtlanta:
guess ill take the risk and order it online and hope to not get backordered
[AT&T Samsung Galaxy S 4 General] csgirl08:
Thanks but this didn't answer my question. Someone else though answered it in a following question.

That is interesting...why would it be a longer ship date for Premier vs non-premier. I ordered Premier too and unless you are a new customer and get the $25 instant credit, there is no difference in the order procedure. I still paid the exact same price and get the same free 2-day shipping. We shouldn't be treated any differently
[AT&T Samsung Galaxy S 4 General] Faluzure:
I guess I should have clarified. The statement on both pages have a little different wording.

Non-Premier says "Ships on or by April 30th"

Premier says "Will arrive on or around 5/3/13"

So I don't think it's a longer ship date per se, but kinda strange they didn't keep the same wording.
[AT&T Samsung Galaxy S 4 General] rekman:
I bet there will be a whole bunch of preorders that ship tomorrow. I bet even some of the backordered phones end up shipping at the same time.
[AT&T Samsung Galaxy S 4 General] Thermalwolf:
I think Premier and Non-Premier pre-orders are processed in different markets. Premier market orders ran out probably before the Non-Premier since everyone wanted the credit. This is just a guess though as I don't have a full understanding of Premier.
[AT&T Samsung Galaxy S 4 General] Faluzure:
Me neither. I guess best case scenario, I'll get it this week. Worst case, I'll at least guarantee one by end of next week.

Bottom line (as someone else said), I'll guarantee me a phone, rather than not have one because they all sold out locally.

Crossing my fingers.:D
[AT&T Samsung Galaxy S 4 General] alwayslearning:
I am a Premier customer as well and I was told (and found to be true) you get free overnight shipping and do not have to pay the $36.00 upgrade fee, but you have to ask for it. I did and got both.
[AT&T Samsung Galaxy S 4 General] Thermalwolf:
Yeah I didn't think Premier would affect who gets a phone first, just how good your deal is lol
[AT&T Samsung Galaxy S 4 General] lunercrab:
Was anyone on a premier account able to order it at full cost?...I'm not due for an upgrade so I need to purchase off contract....never the less I called the other night and they were giving me a hard time and quoting me prices over 700 bucks to purchase it outright
[AT&T Samsung Galaxy S 4 General] csgirl08:
Correct me if I am wrong, but doesn't the credit only apply to new activations, not upgrades.
[AT&T Samsung Galaxy S 4 General] Willthrill:
Yes I did its 635 and after tax is was $691
[AT&T Samsung Galaxy S 4 General] darkodin14:
I ordered through premier, got $0 upgrade/activation but.. for some reason they gave me 2 day shipping and no option to upgrade.
[AT&T Samsung Galaxy S 4 General] csgirl08:
Hmm, I wonder if I can call in and get this credited or changed on my order now?
[AT&T Samsung Galaxy S 4 General] vinay080:
Any tips for getting early upgrade?

Hi Folks,

Good luck everyone with the new S4. Unfortunately my upgrade is not until June 22nd. What are my chances of getting an early discounted upgrade 2 months before? Any tips in talking to ATT customer support? What are my chances if i go thru walmart or bestbuy to get early discounted upgrade?

i spoke to 3-4 support folks when the pre-orders opened up. They were unable to override my upgrades during pre order and 2 of them told me to wait until my eligible upgrade date. :(

-Vinay
[AT&T Samsung Galaxy S 4 General] wdouglass:
Too Excited

I am perfectly happy getting my S4 shipped on the 30th, and i would be blissfully looking forward to it if it weren't for this thread.

As things are, i'm reloading my AT&T page every 5 minutes, just hoping for my order status to progress past "Processing"

...i've gone completely insane. So thanks for that. :silly:
[AT&T Samsung Galaxy S 4 General] mattdm:
Yeah...you're gonna have to wait. On the bright side, the phones will be in stock for sure at that point. :cool:
[AT&T Samsung Galaxy S 4 General] lunercrab:
I'd keep asking...I tell u what for the months between July 2012 and February 2013 I upgrade my one line 4 times at full discount cost....bought an s3 for 199/ then a one x for 199/ then another s3 for 199.99/ then another one x for 99.00....I kept calling til I got a nice rep who was extremely helpful....I am premier if that makes a difference....I almost got them to bite today for an s4 at the 299 price but my "new contract" just started last month....I'm sure I can get it at that price in another month or so if I play it right :)

I was able to preorder my HTC one on my other line that an upgrade wasn't due til mid may...a lot of them said no....till finally someone said yes....
[AT&T Samsung Galaxy S 4 General] vinay080:
You really rock.. :good:

Am premier too. I will try calling them again once its out of pre order.
[AT&T Samsung Galaxy S 4 General] darkodin14:
No problem ;) .. That's why I opened this thread up. Also adds to the experience/fun of buying something. Believe me the same exact thing happens for whenever a phone by CRapple comes out on other sites. People go crazy. But its fun to discuss where your order is up.
[AT&T Samsung Galaxy S 4 General] breakingspell:
'Ello, everyone! I pre-ordered the S IV right as soon as they were available for it, on the 16th, and i'm already getting antsy. Yesterday, i saw Engadget report that the shipping date had moved to the 23rd, and i got hopeful, but it looks like it might have been a fluke. I called AT&T to check on the order, and the person didn't seem like they knew exactly what i meant, they just pulled up the website and told me it would ship on the 30th.

Anyone else call about this?
[AT&T Samsung Galaxy S 4 General] Faluzure:
It's up in the air at this moment with no concrete information. Other than the main page, there has been speculation (even an AT&T employee on the forums chimed in), but we really won't know if it's true until tomorrow.
[AT&T Samsung Galaxy S 4 General] satannik:
I also pre ordered my S4 at the midnight release. They will not tell you that they are planned to ship tomorrow (the 23rd) because they have a MASSIVE backorder on these devices. You will see some devices shipping tomorrow until the 30th as a worst case scenario.
[AT&T Samsung Galaxy S 4 General] breakingspell:
Ah, sounds logical. I pre-ordered my Galaxy Note last year, and they shipped exactly two weeks out from the pre-order date, and it was in my hands in one more day. However, when i pre-ordered the Nexus 7, i didn't get it for a month afterwards, even 2 weeks after the first ones had shipped, due to the backlog, despite that i'd ordered it the first day they were available
[AT&T Samsung Galaxy S 4 General] satannik:
Well, let's just hope we are some of the first shipment receivers. I'm getting impatient :crying: