yashsingh1/xdaforums huggingface dataset:
[Sprint HTC One (M7)] robfactory:
Just writing what they told me at 4:38 P.M.
[Sprint HTC One (M7)] aliveon2legs:
Yeah, if come Monday they can't even say what day they will be getting their inventory, I will be cancelling real quick.
[Sprint HTC One (M7)] 001isj:
I've been searching google constantly for updates and didn't even think to check Wirefly's Facebook, haha.

I really hope Patrick was only talking about current orders and not pre orders.
[Sprint HTC One (M7)] robfactory:
Me too.

I ordered on the 5th.
[Sprint HTC One (M7)] 001isj:
I just called Wirefly and talked to Maria, she couldn't give me any date or timeframe for when they'd be getting their inventory. Thought I'd try my luck and demand that the activation fee be waived since the Best Buy in my town shows it's in stock at the store and I have the $50 off any phone deal there, but she wouldn't waive the activation fee no matter what. I ended up cancelling my order and I'm gonna head down to Best Buy right now, good luck to you all!
[Sprint HTC One (M7)] robfactory:
Wirefly can't cancel activation fees. You have to call Sprint for that.
[Sprint HTC One (M7)] 001isj:
Yea, that's what she told me, but best buy's upgrade fee is only $18, so I'm only paying $12 more to get my phone now, which is worth it to me.
[Sprint HTC One (M7)] aliveon2legs:
Facebook update:
[Sprint HTC One (M7)] nhutpham:
Facebook update, looks like we're getting gift cards as we have to wait...

**HTC One Preorder Update #2** We hate it when things don’t go according to plan. To all of our wonderful Wirefly customers who placed a preorder for the HTC One: We are sorry, but we didn’t receive our shipment today as we had hoped. We expect them early next week and will be shipping them to preorder customers immediately upon arrival in the order in which we received the orders.

To make up for this inconvenience, we will be sending a $20 Visa Gift Card to all preorder customers that ordered before Friday 4/19 and are active. The card will be shipped separately within 10 days of the date your phone ships.

We apologize for this inconvenience. This is a highly anticipated phone and the phone is constrained nationwide. We thank you again for your patience and understanding. We truly appreciate your business.
[Sprint HTC One (M7)] robfactory:
That's what I figured.

Not bad though. I got the phone for $119 -$100 HTC rebate = $19. Now with the $20 G.C.. I get paid $1 for the phone.
[Sprint HTC One (M7)] jaytv:
NIce! Now, if we can just get the Newegg orders to do the same...
[Sprint HTC One (M7)] robfactory:
Contacted them today and they are giving a $20 gift card or the ability to upgrade your shipping, but not both.

They should get it early next week.

I tried going to 2 Best Buy, but they can't price match mobile phones.
[Sprint HTC One (M7)] robfactory:
No new news

I called in this morning and still no update on when they will receive the phones.

They just gave me the regular answer, to check the website.
[Sprint HTC One (M7)] D3luSi0n4L:
Thanks for checking! If I had to guess I'd say they get them either tomorrow or Wednesday.
[Sprint HTC One (M7)] vayman:
Well, here's to hoping. :rolleyes: I think I'm gonna give them until Friday to get the phones in. If they don't have them by then, I'm gonna seriously consider cancelling.

EDIT: JBH1970 just posted this.
[Sprint HTC One (M7)] robfactory:
So am I. I can wait a little longer as it is considerably cheaper than most sites.
[Sprint HTC One (M7)] vayman:
True. I edited my post with a link to a thread that JBH1970 started this morning, with a copy of his chat w/ CS, and according to that it appears that we'll have them by friday. :)
[Sprint HTC One (M7)] D3luSi0n4L:
Ok cool, thanks for posting that. It lines up with what I expected. When they say "early next week" I assumed Tues - Wed. If they ship them out then I hope I ordered early enough to get in on the first batch. I believe I placed my order 4/6. Next Business Day puts the phone in my lap Thurs - Friday, I've got my fingers crossed.
[Sprint HTC One (M7)] vayman:
No problem. Credit goes to JBH1970 though. ;)

If it's any consolation, Newegg told me on Friday that there were only a total of about 40 pre-orders for the One. If that's the case, then we should be good to go hopefully. :fingers-crossed: However, they couldn't (or wouldn't) tell me how many phones were in their shipment. :rolleyes:
[Sprint HTC One (M7)] toxicfumes22:
I believe the rep just told him what he wanted to hear because of my three attempts they could not tell me anything and even said they should get their shipment in the middle of the week now so Friday is seeming the earliest.

I am going to the sprint store though and hoping I can just get it there. I wish you all luck with your orders and hopefully they come in but I am very doubtful they will be in, in time for the HTC Promo and I am also worried about defects. They phone seems every bit worth the $200 and usually I get my phones under $100, like my Evo 3D for $65 on launch, but this time I'll be OK with it for $100.
[Sprint HTC One (M7)] Bunjareh:
Simplexity is giving all their channel partners like Newegg a bad name !

Here's the thing, every time you call and yell at a Simplexity C.S rep, you are just taking it our on a guy/ gal who makes $ 2 an hour half way across the world who has nothing to do with it. You should really try to give a ear full to the fat cats at Simplexity such as the old fart Wharton educated CEO who probably had more to do with it than the poor person at the other end of the phone line! Can any of you get some real email addresses for the real as**oles at Simplexity who need to get a piece of our mind ? Then, we could be talking ....
[Sprint HTC One (M7)] Tyzing:
Some of them may still be active.... http://www.lead411.com/company_Simplexity_Zeinfeld_1242399.html
[Sprint HTC One (M7)] gk1984:
Newegg told me they were sending a $20 visa gift card 10 days after the phone delivery. I emailed support with a polite piece of my mind over this delay.
[Sprint HTC One (M7)] ScrapSilicon:
they think there is only 40 "pre-orders" or so

finally

I feel so relieved that simplexity gives up accurate info on anything

the 30th is fast approaching
[Sprint HTC One (M7)] swaze:
Just a fyi.....when I got my quote from the HTC rebate it told me I have until June 20th to mail my claim and my phone. So not sure where all this April 30th stuff is coming from. We have plenty of time. I will put up a screen shot in a few for those who doubt me.
[Sprint HTC One (M7)] JBH1970:
Back at you Vayman! Here's hoping we get it by Friday!!

JBH
[Sprint HTC One (M7)] D3luSi0n4L:
Here's an update for Wirefly customers, but both being owned by Simplexity I'd expect a similar expectancy date.

http://xdaforums.com/showthread.php?t=2246400
[Sprint HTC One (M7)] vayman:
My guess would be Friday as well. Hopefully Thursday w/ our next business day delivery, but they'll say they didn't get them in enough time to ship out same day. :rolls eyes:

At least in light of the latest update I more hopeful.
[Sprint HTC One (M7)] motoelliot:
Im looking at it this way... Wait a week and save $80 and get a $20 gift card for a nice case. I can be a little patient. But if you asked my wife she'd say otherwise... :p

Sent from my T.A.R.D.I.S
[Sprint HTC One (M7)] JBH1970:
I agree. It's a phone. A really nice phone. But, $80 in my pocket for a little patience. That's called good business.

JBH
[Sprint HTC One (M7)] ScrapSilicon:
this is where the 4-30-2013 comes from http://www.htctradeup.com/htcone/?q=terms_of_use

. it is possible there are different offers but the one I am referring to is a $100 minimum
[Sprint HTC One (M7)] swaze:
Yep the one I'm referring to is giving me $100 for my OG Evo.
[Sprint HTC One (M7)] robfactory:
So like someone stated, on FB I got the update on the HTC One from Wirefly, stating that they are expecting to receive the inventory on Wednesday.

"**HTC One Inventory Update** We just received word that we expect to receive a shipment of HTC One devices on Wednesday and will begin shipping them immediately upon arrival in the order in which the preorders were received. As we stated on Friday, in addition to your Wirefly Preorder Price Guarantee that guarantees you’ll pay our lowest price for up to 30 days after the device officially launches, we are also providing all customers who preordered the HTC One with a $20 Visa Gift Card. To avoid slowing the shipment of your new phone any further, the gift card will be sent separately within 10 business days of your phone shipping.

Thank you again for shopping with us. We greatly appreciate your business, your patience & understanding and hope to be shipping the new HTC One very soon."

In the meantime, while we wait.

Let us know what you are trading in:

I'm trading in an old BB 9650 from Sprint.
[Sprint HTC One (M7)] gk1984:
I call BS on 40 preorders... If this is true, this is an overly hyped phone or these online wireless resellers sucks at attracting business...
[Sprint HTC One (M7)] Tyzing:
I need to get mine on Thursday as I'm leaving town on Friday. I called a few days ago and asked for them to upgrade me to overnight at no additional cost and they said they could NOT do it. Now that it looks like I would be receiving mine on Friday I sent them a email explaining everything and they upgraded me at no additional cost which is cool to see they actually care about the situation. This was prob enough for me to think this was a overall good experience. I cant blame WF for HTC's crap job of production and planning and setting expectations accordingly.

Now I'll be singing a far different tune if mine doesnt get out of the warehouse on Wed that much I can promise you!
[Sprint HTC One (M7)] robfactory:
FOr my understanding they don't get the phones directly from HTC, but from Sprint.
[Sprint HTC One (M7)] Tyzing:
I guess it just shows you the various amounts of info we're all getting from Wirefly. They told me on two different times that its coming straight from HTC.

Doesnt matter, I know one thing though...if the 40 pre-order rumor is correct then HTC is in for a world of hurt. Not that WF makes or breaks sales for anyone but they are somewhat popular and should account for a few thousand units....not 40.
[Sprint HTC One (M7)] D3luSi0n4L:
I can't say 100% sure but I'd be willing to bet "40" is just utterly low. There's been about 10 - 15 people alone on Facebook commenting on their Wirefly HTC One order. Anyway not a big deal - glad you were able to get your shipping upgraded, seems like they made things right!
[Sprint HTC One (M7)] swaze:
Not true. Alot of people could have learned their lesson from the EVO 4G LTE, and how it came super late with wirefly last time. They may have gone the other route this time and went straight to the store, or ordered from radio shack or best buy or even straight from HTC. Wirefly just might not be top choice for people this go round.
[Sprint HTC One (M7)] srb7215:
You also have to take into account how many people canceled their order with them. 40 has to be low but I also bet Wirefly/Newegg/Simplicity lost a ton of sales in the last few days.
[Sprint HTC One (M7)] D3luSi0n4L:
Indeed, which is why I think we saw the $20 gift card - to stop the bleeding.
[Sprint HTC One (M7)] vayman:
My apologies everyone. My post regarding the "40 pre-orders" was specific to Newegg. I edited my post and changed "they" to "Newegg" to reflect this. I should've been more clear, sorry. :o

Being that Wirefly and Newegg Wireless are Simplexity, it seems that they are all following the same guideline regarding the issue. :)
[Sprint HTC One (M7)] robfactory:
I wouldn't think of Newegg as an "on contract" cellphone retailer.

I think that's why not many people went through them. Also, they were $10 more expensive than Wirefly and it's the same provider. Why would they even do this?
[Sprint HTC One (M7)] vayman:
To tell you the truth, I was surprised myself when I saw the orginal pre-order thread. I have used Newegg for a while now for PC parts and other products so I thought I'd give them a shot. I guess I didn't see the other thread about the $119.99 Wirefly deal.
[Sprint HTC One (M7)] OneHitWonder:
HTC TradeUp

My HTC TradeUp quote says good till 5/5/2013

Estimate ID: 4545041

Complete your Trade Up by: 05/05/13

Brand: HTC

Model: HERO

Service provider: Sprint
[Sprint HTC One (M7)] swaze:
Im trying to post a screenie....but it keeps telling me i need to upgrade my app, but no update is available in the play store. Oh well, for some reason mine has 6/20/13.
[Sprint HTC One (M7)] toxicfumes22:
Newegg vs Wirefly was $10. Newegg had next day shipping and Wirefly had standard shipping.
[Sprint HTC One (M7)] OneHitWonder:
Mine did too till I put in my code. I did get a quote the first day it was available, because I wanted to see if I could trade in my old Hero instead of my Evo3d.
[Sprint HTC One (M7)] robfactory:
update

We’ve received good news from Sprint: *a shipment of HTC One Glacial Silver Smartphones is on its way to our distribution center in Maryland and is expected to arrive tomorrow. *We will immediately start shipping to customers in the order in which the preorders were received.

*

We know the nationwide delay has been frustrating, so we will work to process your order as quickly as possible to send you your new smartphone. You will receive another email confirming shipment when your new HTC One is on its way to you.
[Sprint HTC One (M7)] motoelliot:
Thank you for shopping with Wirefly.

We’ve received good news from Sprint: a shipment of HTC One Glacial Silver Smartphones is on its way to our distribution center in Maryland and is expected to arrive tomorrow. We will immediately start shipping to customers in the order in which the preorders were received.

We know the nationwide delay has been frustrating, so we will work to process your order as quickly as possible to send you your new smartphone. You will receive another email confirming shipment when your new HTC One is on its way to you.

As a thank you for preordering and for your continued patience, we will also send you a $20 VISA Gift Card within 10 days. The gift card can be used anywhere VISA is accepted. Try it in the Google Play store, where you can download apps, games, movies, books, and more for your new HTC One smartphone.

While we wish there wasn’t an unexpected delay, the HTC One smartphone is an amazing phone and we think you’ll agree it was worth the wait.

Thanks again for shopping with us. We appreciate your business and appreciate your patience.

Sincerely,

You Friends at Wirefly

EDIT: Damn you beat me to it... :banghead:

Sent from my T.A.R.D.I.S
[Sprint HTC One (M7)] Excrucibo:
Thanks for the update!

I just got the same email, only from Next Jump (even though my girlfriend and I pre-ordered through Wirefly...)
[Sprint HTC One (M7)] robfactory:
I beat the T.A.R.D.I.S., YES!

The guy told me correctly. It was sent from Sprint to Wirefly. Damn it Sprint!
[Sprint HTC One (M7)] motoelliot:
I tried to go to the future and find out but the Cybermen attacked me... :D:eek:

Sent from my T.A.R.D.I.S
[Sprint HTC One (M7)] Tyzing:
I know they said "we got good news from Sprint" but I call BS on that. WF has a HQ in Reston (as does Sprint) and WF has another in KS (as does Sprint)....either location is not too far away for each other. Whatever though, this thing just better get out to FedEx by noon tomorrow! (I'm dreaming I think)
[Sprint HTC One (M7)] Excrucibo:
Good(ish) News

Looks like the devices are fixing to be shipped. I ordered around 3PM MST on 4/5, for reference.

It's either an update or the image fails to load, but I no longer have a bright red "!" in the Shipped circle, and there's more text saying it's ready to ship out. It also used to not have any status under Status or a phone number under Phone Number, but now they both do.

:)

Edit: It shipped! I have a tracking number, but FedEx hasn't updated yet. Woohoo!
[Sprint HTC One (M7)] Tyzing:
Just got my tracking number :) It'll be here tomorrow at 3pm...now fingers crossed my build quality is good! That sure would be a headache! Its hard to tell if the people in that thread are just picky or if there should be legit concern for the gap issue or raised screen/sharp edges/dust.
[Sprint HTC One (M7)] jaytv:
I hope a lot of people cancelled so they get to my 4/13 Newegg order...LOL
[Sprint HTC One (M7)] robfactory:
I've yet to get my Shipping info. Arghh!
[Sprint HTC One (M7)] nhutpham:
My order was updated...but it went backwards.

My order validation is no longer checked, and they sent me an email saying the carrier approved my order.

Hopefully this doesn't mean they goofed and is just part of them shipping it...
[Sprint HTC One (M7)] robfactory:
Same thing I got.
[Sprint HTC One (M7)] tiato:
FedEx just picked up my two Ones from Crofton, MD, a few minutes ago. 2-day delivery so they should be in my hands by Friday. :)
[Sprint HTC One (M7)] nhutpham:
Let us hold hands and pray to the android :angel:
[Sprint HTC One (M7)] sprinttouch666:
Black?

Is everyone who's orders have shipped getting the Silver? This is what I would assume, but I'm just really anxious to find out when my Black will get here :cool:

(I'm not getting my hopes up, I will be happy if I get an eta before the end of the month)

EDIT: Wirefly has already stated that they still don't know when the black is coming, disregard my question unless you have information they don't.
[Sprint HTC One (M7)] D3luSi0n4L:
Yay! mine was updated - should be shipped out today. For those interested I ordered on 4/6/2013 7:27:03 PM. Hope you're all able to get your orders in!
[Sprint HTC One (M7)] robfactory:
Mine was 4/5/2013 1:48:34 PM
[Sprint HTC One (M7)] MrTeddyChills:
I'm screwed then... I ordered mine the 12th lol
[Sprint HTC One (M7)] robfactory:
You never know.

Yours could go out today if Wirefly is diligent
[Sprint HTC One (M7)] mrjb76:
Yep, he is screwed.... :silly:
[Sprint HTC One (M7)] robfactory:
OK, but holding hands is all I'll do. lol
[Sprint HTC One (M7)] riggsandroid:
I'm thinking there are a ton of orders on 4/5 and 4/6...then random quantities from there on out. Once any happen after 4/6 or 4/7 I would think majority have been shipped.
[Sprint HTC One (M7)] D3luSi0n4L:
Have hope! Reports on facebook -

"One of my phones shipped..The other did not. (both ordered on or before the 16th)"

" Just got my confirmation , I preordered on the 8th"
[Sprint HTC One (M7)] robfactory:
The Eupean version got an update with camera improvements among the other things.

http://xdaforums.com/showthread.php?p=40669786#post40669786
[Sprint HTC One (M7)] jaytv:
I'm pretty sure the 1.29 update is the same one we have, 1.29.651.7, the 651.7 meaning Sprint, and revision 7.

Edit: After further investigation, not sure about this. Sorry for the fuzzy info.
[Sprint HTC One (M7)] MGMG8GT:
Pre-ordered on the 8th. No shipping for me yet. :(
[Sprint HTC One (M7)] riggsandroid:
you shoudl be getting it momentarily if my calculations are correct ;)
[Sprint HTC One (M7)] MrTeddyChills:
Ahaha thank you for the encouragement.
[Sprint HTC One (M7)] bignfuzzy:
Preordered on the 7th and now have the "your order is ready to ship message"

The cynic in me says, they did that to keep me from hitting the cancel button and heading to Best Buy. Won't believe it until I see it's in FedEx's hands. My beloved Shift left for a new home several days ago.
[Sprint HTC One (M7)] MGMG8GT:
You speak the truth. Ready to ship now.
[Sprint HTC One (M7)] nhutpham:
Great News! Your new Sprint HTC One Glacial Silver has completed processing and is ready to ship. As soon as it passes our Quality Assurance team, we will update our Customer Support website and send you another email so you can track your package directly on the shipper's site.

If you have any questions or to view and print the details of your order, please visit our Customer Support website by following the link below.

Sooo does this mean they ran out? I just wanted them to ship it today...
[Sprint HTC One (M7)] jaytv:
Hey nhutpham, when did you preorder?
[Sprint HTC One (M7)] nhutpham:
The seventh.

I just get the feeling since my order had a different procedure than others that it might not ship today. Either that or they had to adjust it since they upgraded my shipping to two when I asked for it.

I was hoping to get it Friday, might have to request overnight at this rate.
[Sprint HTC One (M7)] gk1984:
I don't see this as they ran out. I read this as they are inspecting the packages for any signs of damage before sending them out. They're probably going to go through everything all at once and then ship all at once instead of one at a time.
[Sprint HTC One (M7)] Excrucibo:
I got that email about 10 minutes before they sent the "Your Order Has Shipped" email, so I wouldn't worry about it.
[Sprint HTC One (M7)] nhutpham:
Ok good lol. It was getting late in the day for east coast and figured I'd have to wait another weekend.
[Sprint HTC One (M7)] toxicfumes22:
Guys, if you get your order confirmed please post your preorder date. Mine was the 11th :(. Thank you.

---------- Post added at 05:45 PM ---------- Previous post was at 05:42 PM ----------

Well, I figured I'd ask them so here is what I got. :D

Please wait while we find an agent to assist you....

You have been connected to Aditya .

Aditya : Hi Sean, I'd be happy to help you today. Could you please provide the last 4 digits of your SSN?

Sean Feschak: ####

Aditya : Thank you for the verification.

Aditya : We apologize that we did not receive our shipment of Sprint HTC One Glacial Silver Smartphones Friday 4/19/2013 as anticipated.

Aditya : We expect them today and will be shipping them immediately upon arrival in the order in which we received the orders.

Aditya : We are sorry for this inconvenience.

Sean Feschak: Well I see some people are getting theirs shipped so I wanted to know if a large enough shipment came in to handle all the preorders

Aditya : Please be assured that our purchasing team is doing their utmost to get additional quantities of this device as soon as possible.

Sean Feschak: I didn't expect such a long wait and I am going out of town this weekend and really wanted the phone, getting it friday is still fine though that is cutting it horribly close

Aditya : Orders will be filled in the order they are received.

Sean Feschak: I am not being impatient for no reason, but this also effects HTC's promotion if I dont have the phone by 04/30

Aditya : I understand your concern.

Aditya : We will try our best to ship your new phone as soon as possible.

Sean Feschak: I am only requesting to know if enough phones came in to fulfill the preorders. So far preorders have reached the 04/07 line from what I have seen.

Aditya : Sean, I can not assure you about that since I do not have any update regarding it as of now.

Aditya : Please be assured, we will fulfill all the orders for HTC One Glacial Silver in this shipment.

Sean Feschak: OK, that was my question. Thank you.

Aditya : You are welcome.

Aditya : Is there anything else I can help you with?

Sean Feschak: Nope, have a great day.

Aditya : Thank you for contacting our chat support team. Please feel free to come back for another chat session if there is anything else we can help you with.

Aditya : Have a great day!

Your session has ended. You may now close this window.
[Sprint HTC One (M7)] gk1984:
They make it so hard to answer a simple question... Any customer support, not just this above. Forget the political responses and answer the question already! Right?