yashsingh1/xdaforums huggingface dataset:
[AT&T Samsung Galaxy S 4 General] rekman:
Almost anyone can get the upgrade price removed. Just call and ask for it, then when/if they say no, tell them you'd like to cancel your account. They'll transfer you to that department and they have the authority to remove those types of things. Just be polite and tell them your story and how you've been with them for a while and just signed another two year contract.
[AT&T Samsung Galaxy S 4 General] phositadc:
D.C.here and no tracking number for me either.

Anybody in the mid-Atlantic get a tracking number yet?

Edit: spoke too soon... just got tracking number.

Sent from my SAMSUNG-SGH-I747
[AT&T Samsung Galaxy S 4 General] Faluzure:
Doesn't surprise me. Coming from a company that does lots of business with AT&T all over the country (T1 & data circuits for IT), I think they are disorganized and fragmented due to their spinoffs, acquisitions, unions, etc. For example, despite having one brand name, AT&T Business seems to have different divisions based on where they are geographically located. When we had issues with data circuits, there wasn't "1 toll free number", but rather different ones dependent in different states. If you called the national number, they had to redirect you to the call center for that region. It's really weird.

With that being said, it's very likely that the Premier page (which is for really for businesses, the title of the page says AT&T BusinessDirect® | Premier) is probably using a different database than the other link. Mine says "Preorder Processing", which is much different than the "Pending Shipment" on the regular AT&T page for personal consumers.
[AT&T Samsung Galaxy S 4 General] jhong91:
DC/metro here (College Park)

no tracking number yet..

is our market congested or something?
[AT&T Samsung Galaxy S 4 General] phositadc:
I spoke too soon. Just got a tracking number. Ordered 4-16 630am. D.C. metro area.

Sent from my SAMSUNG-SGH-I747
[AT&T Samsung Galaxy S 4 General] aafevo:
I paid full price and just got my shipping info. :good:
[AT&T Samsung Galaxy S 4 General] dncpunke:
Thank you. Just checked again and got mine too! :)
[AT&T Samsung Galaxy S 4 General] blackguy101:
Ok Northern Virginia over here. I didnt get an email but After checking the status of my order again it appears that both of my phones have in fact shipped :)
[AT&T Samsung Galaxy S 4 General] jhong91:
lucky..

ordered around 10:30 AM EST on the 16th...

T_T

eDIT: Just got it!! yes!
[AT&T Samsung Galaxy S 4 General] MoReNitO303:
New Jersey here! no tracking info yet. Ordered on the 20th after getting tired of waiting for 32GB news (sd card will now be utilized). Just spoke to a rep who advised me it will be shipped either today or tomorrow! Hopefully asap so I can enjoy my phone this weekend!:laugh:
[AT&T Samsung Galaxy S 4 General] mickeywdw1254:
Anyone with a tracking number already order with overnight shipping?
[AT&T Samsung Galaxy S 4 General] fix-this!:
Notta here. Apparently ill be getting mine later. Oh well.
[AT&T Samsung Galaxy S 4 General] mistaxero:
Tracking info received! Due in on Thursday by 430.
[AT&T Samsung Galaxy S 4 General] aawshads:
got my email as well, due thursday by 430
[AT&T Samsung Galaxy S 4 General] Spawn026:
Why do I have this strange feeling they are holding overnight shipments until tomorrow so that everyone gets the phone on the 25th. I hope i'm wrong but so far I haven't seen one person say they received tracking and had overnight shipping.
[AT&T Samsung Galaxy S 4 General] Faluzure:
I don't think they are. Seeing how AT&T is using multiple carriers to fulfill these orders, once they ship, it's out of their hands on how fast/slow it gets to their destination. The only thing AT&T is guaranteeing to us pre-ordering folk is that we have that 2-day shipping (or overnight for those who got it).

That doesn't mean the recipient won't get it quicker. For example, I'm sure lots of people who received packages have received packages quicker than the expected date. I've shipped things as an eBay seller many times with 2-day shipping, to find that the recipient got it early. It all depends on the geographical "zone" difference from where it's shipped to the destination.

I don't think they would deliberately "hold" a shipment because the man hours required to check/hold certain shipments to prevent them from arriving earlier than a given day would be way too much. Can you imagine the warehouse having to separate pile X from pile Y for shipment? I'm sure their goal is to get these shipments labeled & out as fast as they can.

I worked for a fairly large company who does 3rd party warehousing for companies. The way those warehouses are built wit the equipment they have, those workerss are pumping out labels & prepping shipments pretty fast. It's only 2:20 PM CST right now and at the end of the day, multiple carriers are going to go to the warehouse to pick up a big load of S4s. Unless something happens with that warehouse and/or trucks I think they'll be departing tonight.
[AT&T Samsung Galaxy S 4 General] mickeywdw1254:
That's exactly what I am thinking. Which is also why I said paying for overnight shipping was a waste then. Not a huge delay in getting it but I wouldn't have paid for overnight if I essentially get it the same day as standard shipping customers. I guess I am just really anxious to get my hands on it already! :)
[AT&T Samsung Galaxy S 4 General] aafevo:
Placed my order Friday April 19th at 10:35 PM but for some reason on AT&T's site it has my order down as placed today. Hopefully I still receive my tracking info :\

Edit: was just told from a chat rep that since my order was "received" today that it won't ship out today, yet I saw earlier that people placed their orders today and have had theirs shipped? Here's to hopeful thinking :(
[AT&T Samsung Galaxy S 4 General] rsmolen:
I finally got a tracking number. FedEx by 4:30pm on 4/25 like everyone else. Shipping to Philadelphia. Ordered 4/16 at 8:30am - AT&T Premier.

I did not get any of the emails (early 4/25 shipping email or email with tracking number). But the tracking number is there on the link on the first page of this thread. Interestingly, when I log on to the premier tracking page, it still says order processing.
[AT&T Samsung Galaxy S 4 General] darkodin14:
I wonder what the "Cut Off" Time would be for ordered that would be shipped today. I guess we'll have to wait till tomorrow to find out.
[AT&T Samsung Galaxy S 4 General] Bjray:
If my unshipped S4 is coming from the Fort Worth, Texas warehouse which is only 4 hours from where I live... AT&T could ship my phone tomorrow and I could still get it by the 25th. We'll see.
[AT&T Samsung Galaxy S 4 General] Willthrill:
In Cali... Ordered Friday morning they didn't process till yesterday.. Full retail price and on premier. Just looked and it shipped!!! Coming from Fort Worth
[AT&T Samsung Galaxy S 4 General] Faluzure:
Not sure about FedEx, but cutoff pickup times for UPS 2-day is 8:00 PM for shipments going out same day. I would assume it's similar.
[AT&T Samsung Galaxy S 4 General] aafevo:
I am in Houston and have yet to receive any tracking information, was hoping the same thing with still being able to receive it on the 25th if it goes out tomorrow.

I ordered Friday too but mine didn't get processed until today... Not losing hope though :)
[AT&T Samsung Galaxy S 4 General] ricerx:
This happened during the S3 launch. I ordered early in the day pre-order started and chose 2day. I got the phone the same day as everyone else but it was sent 1 day and my tracking number didn't show up till after my phone was delivered. I also didn't get charged on my account for about 5 days...not even a precharge like the one they did the day I ordered.

All around a strange process.

As for me, my phone shows picked up at 10:30am and at 12:30pm Shipment information sent to FedEx. It's coming from Ft Worth, which is approx 35 miles from my house. I'm hoping it shows up tomorrow but I too have a feeling they're just holding it so that it gets delivered on Thursday or they told FedEx not to deliver till Thursday.
[AT&T Samsung Galaxy S 4 General] natestechupdate:
Ordered last night at 9 PM. Currently pending shipment. Assuming I'll have a better shot at getting a device on the 27th in stores.
[AT&T Samsung Galaxy S 4 General] darkodin14:
What is your backorder status?
[AT&T Samsung Galaxy S 4 General] MoReNitO303:
YES! Shipped! From Fort Worth Texas to New Jersey, on the 25th by 4:30pm FED EX:p
[AT&T Samsung Galaxy S 4 General] natestechupdate:
Backorder quantity is zero.
[AT&T Samsung Galaxy S 4 General] energyracing:
I wonder if my last name beginning with a Z has anything to do with my wait for a ship notification haha. I still think I'll get the phone Thursday, but I never seem to get the notifications or emails in a reasonable amount of time. I preordered at 9am on the 16th, and I can't even see backorder status, let alone ship status haha.
[AT&T Samsung Galaxy S 4 General] Bjray:
According to this transit map they could deliver my S4 in 1 day.
[AT&T Samsung Galaxy S 4 General] aafevo:
That should mean that even if mine does ship tomorrow I should still receive it Thursday as I am in Houston :) Hopefully that's the case.
[AT&T Samsung Galaxy S 4 General] imthatguy83:
Sign For Packages?

Does anybody know if our S4's will need to be signed for on drop off?
[AT&T Samsung Galaxy S 4 General] energyracing:
S3 didn't last year.
[AT&T Samsung Galaxy S 4 General] darkodin14:
Than it will ship. Patience is a virtue ;)
[AT&T Samsung Galaxy S 4 General] fix-this!:
So who's was shipped that paid for overnight? Mine hasnt and i was told from at&t it may not until the 30th. Im actually considering canceling my order and going to bestbuy on launch day to pick one up.

Mine was ordered on the 17th.
[AT&T Samsung Galaxy S 4 General] phositadc:
Anybody know if FedEx requires signature? Or is it discretionary like ups?

Sent from my SAMSUNG-SGH-I747
[AT&T Samsung Galaxy S 4 General] imthatguy83:
Awesome news, thanks for the response... Have an upvote, uhh I mean a Thanks...
[AT&T Samsung Galaxy S 4 General] ldobson:
Ordered Yesterday - Shipped!

Finally decided to preorder yesterday afternoon at around 1:00 PM. Status: Shipped

DATE ORDERED:04/22/2013 SHIPMENT STATUS: Shipped

Looking forward to having it on Thursday! Awesome!! :)
[AT&T Samsung Galaxy S 4 General] Bjray:
Just got a email from ATT: "Online only! Order the new Samsung Galaxy S® 4 now" My eyes saw "Your Samsung Galaxy S® 4 has been shipped" I think I have a problem...
[AT&T Samsung Galaxy S 4 General] House M.D.:
I didn't get any email regarding shipping the phone, but when I went thro this link: https://www.att.com/order_status/order_status.jsp?vMethod=&vNumber=&ZipCode=#

My phone got shipped, and will be delivered by thursday

Primer account, ordered on 4/19th.
[AT&T Samsung Galaxy S 4 General] mg2195:
Been checking all day after people reported there's shipping....and mine has finally shipped :D
[AT&T Samsung Galaxy S 4 General] attbrandon:
It's shipped. Super excited. Told you guys the 23rd! Also phones left for my store on 2 day shipping to arrive Thursday. No, I can't show emails, not even through pm so please don't ask. Those emails are considered proprietary and it would get me fired to send a pic.
[AT&T Samsung Galaxy S 4 General] Willthrill:
I don't think anyone cares to see as we all have our own emails saying it shipped.
[AT&T Samsung Galaxy S 4 General] darkodin14:
Nice man. I'm impressed. Hope to see you back here next year with the Galaxy s5 :)
[AT&T Samsung Galaxy S 4 General] darkodin14:
We are all crazy lol.

... well just some of us :)
[AT&T Samsung Galaxy S 4 General] energyracing:
Wow, AT&T literally forgot to take my money. So had the preorder email confirmation, an order number, and they declined to tell me they didn't TAKE MY MONEY. Had to call them myself to fix their error. Yay.
[AT&T Samsung Galaxy S 4 General] Cali3350:
NYC here, ordered last Friday, did not ship today :(

Lucky Bastards.
[AT&T Samsung Galaxy S 4 General] csgirl08:
My first thought "What the heck?!?!. I ordered mine right before midnight on the 20th." Then I refreshed my order status. Shipped!! Woohoo. Btw, I am in Florida.
[AT&T Samsung Galaxy S 4 General] attbrandon:
I'm talking about emails concerning it being shipped to the store. I've been contacted a lot concerning Friday vs. Saturday in store release date
[AT&T Samsung Galaxy S 4 General] shoman94:
Can pre orders be done over the phone? I just called and was told no.
[AT&T Samsung Galaxy S 4 General] attbrandon:
Customer service can't place orders or sell anything
[AT&T Samsung Galaxy S 4 General] Willthrill:
But this is the official pre order tread so I think this would have been best in another thread
[AT&T Samsung Galaxy S 4 General] shoman94:
Its sales and upgrades... per the prompt choices
[AT&T Samsung Galaxy S 4 General] mg2195:
Just curious...since you work for att do you get more frequent upgrades? I know my friends mom works at Verizon and he gets an upgrade annually because of it
[AT&T Samsung Galaxy S 4 General] CuetoArche:
I have ordered it this afternoon! With Vodafone Spain, they have to accept the order first which will be done in the next 120 hours, it was wtaht de sms told me. (They told me this is done because they can't confirm that the 27th April will be the real selling day, and that it could suddenly change, hope doesn't)... So if all goes fine I will have the Galaxy S4 next Monday or Tuesday :)

Sorry for my english!

CuetoArche
[AT&T Samsung Galaxy S 4 General] attbrandon:
We get certain benefits. On company lines we can get unlimited data with minutes and texts for like 40 bucks a month. It's mostly just knowing how to work the system. I'll have a note 3 for upgrade price once it cones out if that's any indicator.
[AT&T Samsung Galaxy S 4 General] mickeywdw1254:
Well, looks like all the F5'ing has crashed their website.
[AT&T Samsung Galaxy S 4 General] Baldilocks:
They've already shipped a few styles. I got my Slim case almost two weeks ago. Still waiting on the Hybrid case.
[AT&T Samsung Galaxy S 4 General] Bjray:
"OS001: We apologize for the inconvenience. We cannot complete your request at this time. Please wait at least 24 hrs from placing your order, before checking the status of your order online. If the problem persists, please call us at 1-800-331-0500 for further assistance. NOTE: An email may have been sent to your email address on file. Please check your email which may have additional information about your order."

"E0046: We are experiencing a temporary system error that prevents us from retrieving your order. Please wait a few moments and try again later."

I'm getting that also... :silly:

EDIT: Anyone notice this is the AT&T Galaxy S4 sub forum now :)
[AT&T Samsung Galaxy S 4 General] fix-this!:
Yeah i called at&t and its down to. But i just cancled my preorder since mine wasnt shipped. Ill just pick one up from a store. This is why i never do preorders.

---------- Post added at 06:07 PM ---------- Previous post was at 06:06 PM ----------

Odd as i wont get my case or lcd protectors until may 1st or later.
[AT&T Samsung Galaxy S 4 General] aafevo:
Mine still says processing, doesn't seem as if it's going to ship today unless AT&T ships later than the current time, however I am in Houston so if it ships tomorrow I am hoping I will get it Thursday.
[AT&T Samsung Galaxy S 4 General] Faluzure:
But... why would you cancel? You still have another day to ship and get it way before any store would have it. A 2 day wait time for Wednesday still means you'll get it on April 26th (Friday). You now have to wait longer (Saturday). At the latest, you should have canceled at the end of day WEdnesday.

And, for those people who haven't yet ordered the device, they too should be able to get the phone earlier than expected, according to AT&T's spokesperson. Starting April 27, customers can buy the 16 GB Galaxy S4 at AT&T stores.
[AT&T Samsung Galaxy S 4 General] fix-this!:
Because i found a better deal for one.
[AT&T Samsung Galaxy S 4 General] Faluzure:
Oh I see. Well that makes sense now.
[AT&T Samsung Galaxy S 4 General] Anon9mouz:
What's the better deal

__________________________________________________
[AT&T Samsung Galaxy S 4 General] Baldilocks:
I posted pics of the one I got in another thread. But here goes again:
[AT&T Samsung Galaxy S 4 General] zlatsky:
same exact situation here.
[AT&T Samsung Galaxy S 4 General] Bjray:
Just got my tracking number by fedex!
[AT&T Samsung Galaxy S 4 General] aafevo:
You're giving me false hope that mine is going to be sent to me soon :(
[AT&T Samsung Galaxy S 4 General] jaredcg:
just got my tracking # from fedex :D ordered from the att store in Springfield,MO on Friday 19
[AT&T Samsung Galaxy S 4 General] Bjray:
Promise I'm not.
[AT&T Samsung Galaxy S 4 General] robotohshs:
I ordered mine yesterday and it didn't process until today. I paid for overnight shipping and when i check the order status page it says backordered :(
[AT&T Samsung Galaxy S 4 General] staysss:
Me too! I ordered at 11:00 pm on the 15th and it's still being processed. I really hope they aren't holding the orders for the people that paid extra for overnight shipping so they arrive at the same time as everyone else. Or, maybe they aren't shipping my order because I was mean to the AT&T chat people (they are the worst). I can imagine the comments they put in my order :angel:
[AT&T Samsung Galaxy S 4 General] cygnet17:
I pre-ordered 2 days ago on Sunday 21st and Got my shipping info today.
[AT&T Samsung Galaxy S 4 General] aafevo:
I pre-ordered Friday night but for some reason it didn't get processed until today, yet people who pre-ordered within the past 48 hours have already gotten shipping info. Makes no sense.
[AT&T Samsung Galaxy S 4 General] mocsab:
I saw another post that suggested that ATT may be holding shipments for t hose that did overnight shipping so that they will all arive on about the same day as those who ordered and did 2nd day delivery.

I purchaed my pre oder at 3am on the 16th - paid for Overnight shipping t hinking that it would help get the phone a little earlier. My Order still says processing. Others who picked 2nd day delivery - have recieved emails saying their phone will arrive on the 25th - and while I have not read every single thread - I have yet to see one that says they paid for overnight delivery and got an email saying it was going to arrive tomorrow..so - I think they are trying to make sure everyone gets their hpone on the 25th - (wish I had known that before I paid for overnight)

but regardless - as long as it does arrive on the 25th - I will be happy....
[AT&T Samsung Galaxy S 4 General] fix-this!:
Doesnt matter now, at&t called me back and cannot cancel as mines in the warehouse be prepped for shipping tonight or tomorrow. This whole preorder thing seems to be a mess, i think from now on ill just go get a new phone on launch day. But i dont have a fedex tracking number yet. Probably wont until tomorrow.
[AT&T Samsung Galaxy S 4 General] mickeywdw1254:
I'm thinking that is the case and if so I want my shipping money back.
[AT&T Samsung Galaxy S 4 General] play2lose:
The AT&T page for Galaxy S4 pre-orders just switched back to saying "Your Galaxy S 4 will be shipped on April 30, 2013."

Uh oh....That April 23rd date better not have been a screw up AT&T! :(
[AT&T Samsung Galaxy S 4 General] aafevo:
Yeah I am seeing April 30th for me too.. Had it of said 23rd I probably would've pre-ordered one this second :P
[AT&T Samsung Galaxy S 4 General] darkodin14:
I think a web admin at att may be trolling us. Which one of you is it?
[AT&T Samsung Galaxy S 4 General] rekman:
Wonder if they still had stock to meet demand and ship by the 23rd, and since then newer orders might not be in the first shipment.
[AT&T Samsung Galaxy S 4 General] :
Hmm. Perhaps.

Regardless of this at&t game, I think all of us will be holding our phones in the month of April.
[AT&T Samsung Galaxy S 4 General] darkodin14:
Well it could be that those who preordered early will see a shipment on the 23rd. And now that stock is down it was pushed back to the 30th again. Only time will tell.
[AT&T Samsung Galaxy S 4 General] Thermalwolf:
I pre-ordered in store the day of pre-order launch on Tuesday and my order status, as far as my knowledge, has remained in Processing.... :crying:
[AT&T Samsung Galaxy S 4 General] darkodin14:
Everyones order status says "Processing"....
[AT&T Samsung Galaxy S 4 General] imthatguy83:
Dude I would call and investigate your order perhaps, I think we are in the same shoes getting the ATT Premier email....

This thread from ATT forum concerning the iPhone 5 launch has me worried.

http:// http://forums.att.com/t5/Apple-Community-Discussion/AT-amp-T-Premier-royally-messed-up-iphone-5-order/td-p/3307493
[AT&T Samsung Galaxy S 4 General] darkodin14:
No, Everything is fine. They are saying in the forum that they didnt have any status to go by. My order has a status message and shows up when i look at my order status on att.com
[AT&T Samsung Galaxy S 4 General] Anon9mouz:
Bestbuy preorder 2 16g. 1 black 1 White. Don't know what's going on

________________________________________________
[AT&T Samsung Galaxy S 4 General] blackguy101:
So I have a question. I pre ordered this the morning of the 16th yet it says it will be shipped by the 30th (at least on the site) yet everyone else is stating that At&t will have this phone by the 26th. So im confused when should this phone be coming out?
[AT&T Samsung Galaxy S 4 General] Thermalwolf:
I mean how come mine wont tell me an estimated ship or anything like that and others are saying there order status are changing and such to like the 23. I mean I understand it might in the end be "Processing" but others are getting info from there orders I have yet to get is what I mean.
[AT&T Samsung Galaxy S 4 General] darkodin14:
No ones is saying a ship date of the 23rd.

Att briefly changed the ship date on their website and thats what that was about. No its back to the 30th on att.
[AT&T Samsung Galaxy S 4 General] Thermalwolf:
Ohhhhhhhh ok I miss read badly than :silly:, sorry and thank you!
[AT&T Samsung Galaxy S 4 General] energyracing:
Well, the $1 Pre-Authorization charge that AT&T uses when you preorder just disappeared from my account this morning. Not sure if that's relevant news or not, could just be a 4-business day rule that they can't keep a pre-auth on your account that long. Or maybe there's gonna be a $249.99 charge coming soon :o

Figured I'd help fuel our blind speculation on the ship date here. Haha, anyone else's pre-auth disappear?
[AT&T Samsung Galaxy S 4 General] Baldilocks:
$249 charge? You didn't get it for $199?
[AT&T Samsung Galaxy S 4 General] :
Not sure if mine "just" disappeared but I checked just now and no charges are listed.

These things are shipping Tuesday. Just a hunch.
[AT&T Samsung Galaxy S 4 General] energyracing:
Well yea, $199 before a $35 upgrade charge and $14 in tax (7%). So $249 haha. It's the 16GB, don't worry. I didn't find a 32GB lol
[AT&T Samsung Galaxy S 4 General] fix-this!:
Yup they are holding the overnight orders. Just found out mines in the warehouse but wont be shipped until tomorrow. What a weird launch. Why hold peoples orders up?
[AT&T Samsung Galaxy S 4 General] jhong91:
Hey guys I have a quick question about FedEx.

(First time worrying about not being there to answer the door)

When I ordered, I had the phone ship to my house because I was expecting a delivery around 5/3.

My tracking info now says that it'll be delivered before 4:30 on 4/25 (Thursday).

My family is currently out of town and I live in my school dorm.

I can drive back to my home (~45min drive) after my last class on Thursday. I can probably arrive by 4:00PM.

I know that this delivery requires a signature. If no one answers the door, what would happen?

Can I still pick it up at a local/nearby fedex location? or would I have to wait till they attempt another delivery ?

I tried to change the delivery location to my dorm but that would cost me $30...

I also tried to change the delivery time to 5PM~8PM, which would cost me $5, but i'm having problems with the site.. it won't let me go through.

Thanks guys
[AT&T Samsung Galaxy S 4 General] fix-this!:
+1000