yashsingh1/xdaforums huggingface dataset:
[One (M7) General] jonny68:
Sorry when I said bricked it's just a term, i could get into recovery and I even relocked the bootloader so i tried all the various commands but i simply could not get anything to work, can't they just flash a ruu.exe for my device, i tried that myself but the ruu.exe in question was not compatible with my phone (earlier version)

What happens in an event that they fix it and then try and charge me and I refuse to pay or is it likely they'll be contact me first to inform me of this, and if i refuse to pay they'll just give me back the phone as it is?

I'm skint and haven't really got the money to pay for repairs, can afford a few quid but not over €100
[One (M7) General] Acetherockr:
iFixits teardown was flawed. If you pop the two speaker enclosures off there are screws that allow you to open the device. :cowboy:
[One (M7) General] pack21:
Oh lord...... I hope that is true, in that case the chances of choosing the ONE increase to 95%, because I'd really like to have one.

Even i will not have the need to open it, I get psychologically rested with this subject.

thx.
[One (M7) General] Acetherockr:
Yup. The detachable speaker covers are the last seal in the assembly but iFixit acted under the assumption it's fully zero gap, so they broke it

Check the anandtech review discussing assembly :good:
[One (M7) General] ant78:
is it possible to buy the speaker covers, i dented one of them :crying:
[One (M7) General] Acetherockr:
I haven't been able to find just the speaker covers :( But you can buy a ton of other parts here.

I'd bookmark it, they might add the speaker covers eventually. And who knows, if you're feeling adventurous maybe you can just do a color swap ;)
[One (M7) General] pack21:
Could you show me the path to that discussion, already searched on google and can't find.

thx.
[One (M7) General] JDR0iD:
If they have identified an issue with hardware then thats good for you as you'll get a new device and your flashing has not been identified as they issue..... Your lucky they're doing it under warranty.

Mate don't worry about sending it off I've done it before sometimes its delivered earlier than expected and had my screen replaced before and there was nothing wrong with it as far as I'm concerned...I was happy with the service some people may have different experiences
[One (M7) General] ste1164:
HTC repair centres vary by country. HTC usually employ a company to look at them. So each experience will be different.
[One (M7) General] jonny68:
Apparently they are

www.sbeglobalservice.com/ireland

Who are the HTC repair authorised people here
[One (M7) General] jonny68:
Hope you are right mate

Fingers crossed :)
[One (M7) General] epicfailguy2:
You can buy "front assembly" here, it contains the speaker grills you just have to pop them off with heat following ifixit first steps (before they went full retard and butchered the thing) and glue them back http://etradesupplycaroline.wordpress.com/2013/04/12/oem-htc-one-m7-front-housing/

29$ USD per dent is quite a bummer tho.
[One (M7) General] mchu6am4:
Guys...I just purchased the ONE privately off a seller but unfortunately noticed the 'T' is missing from back case as though it's come out of the engraved bit...seems to have been glued in..Any ideas other than having to stick a case on?
[One (M7) General] JDR0iD:
Ring HTC repair centre and say your not happy and you believe its manufactures fault for not being secure enough for it stay on.

They may replace If its a fault of there's or if they are spoken to with confidence ;)
[One (M7) General] mchu6am4:
I will try but have no purchase receipt...Will they ask for this?
[One (M7) General] atrako1973:
The phone will be replaced due to motherboard failure , next time call HTC UK or wherever you are,they will arange a courier pickup ,repair the phone or replace in your case then deliver it to you , I was voda Ireland, but sent onex to HTC it was repaired and sent back to me within 7 days , all this talk about HTC one is hard to repair is nonsence ,HTC MADE THE PHONE , HTC will know how to open the phone and put it back together period .
[One (M7) General] JDR0iD:
No they won't mate
[One (M7) General] jonny68:
That's good to hear, if I get a brand new phone i only have to pay to get it SIM unlocked again.

Hoping to get it back by next Tuesday
[One (M7) General] atrako1973:
i think it will take longer than tuesday ,as your self said that phone menders will send it to htc ,bearing in mind that htc repair centre is based in cambridge uk,as i said i phoned htc friday ,explained the fault ,than htc issued me a ticket number which you I printed ,packed it with the phone ,and was told pickup was on monday ,it got picked up repaired and shipped back to me really quick, thats for future reference .if they ask about proof of purchase or anything like that ,just say you are tied to 2 year contract with such network ...(what more proof would they want ... although my self was never asked.) good luck buddy:good:
[One (M7) General] mchu6am4:
Rang today and although they didn't ask for receipt but unfortunately my serial number has turned out to be a demo unit which they supply for free and DOES NOT HAVE ANY WARRANTY!!:banghead::banghead::banghead:

So I've been had by some b@str@d unscrupulous seller!....Now that explains why the 't' is missing...it must have come off when they pulled the security tag off!!
[One (M7) General] jonny68:
As far as I know the HTC use www.sbeglobalservice.com who are based in Co Dublin so fingers crossed I'll get it back sooner rather than later.
[One (M7) General] jonny68:
Damn that's bad mate but may I ask where you bought it, I'd be very wary about buying a phone or anything expensive unless it was eBay and the seller had very good feedback.
[One (M7) General] RoachPapa:
Had to give my HTC one to arvato Germany. My v1.27 o2 stock was just unusable, cuz blinkered freezed. After 1 week I got it back, now my SIM eject tool is missing. But my one runs again and battery time is better.

Gesendet von meinem HTC One mit Tapatalk 2
[One (M7) General] mchu6am4:
It was a private seller...I've sold it on as cannot risk it especially that I'm into rooting etc and incase it messed up I would have trouble in getting it fixed!
[One (M7) General] ratykat:
Good idea getting rid of that handset-

In our shop we log all IMEI's for demo units just in case it gets stolen. Easier to find then. Sorry to hear that you have been dealt a stolen device :(
[One (M7) General] mchu6am4:
Hope it's not stolen as I've had it for a week, been working fine and just sold it..I'll get the police involved if it turns out to be stolen and subsequently blocked...I was unhappy of not being told it was demo unit otherwise I wouldn't have bought it!
[One (M7) General] mchu6am4:
Guys I've been had... As dreaded the phone has been blocked... So it's definitely fraud.. What are my options.... I'd like to report to the police but not sure if they'll do anything...

Has anyone had a similar experience, is there anyway of finding out the insurance company as I'd like to tell them it's fraud...?

Are the police likely to take the phone off me even if I don't get my money back?

I do have some emails, telephone number and address of the seller... Btw it was gumtree where I purchased from...

Also is it better to contact seller first to see if he'll give the money back (highly unlikely) or will that tip him off...?

Any advice would be much appreciated....
[One (M7) General] voltron2k11:
Sorry to hear that happen to you .. that really sucks ..

You have no other option than to go to da police .. and yes, they will most likely take your phone... it can take a while too untill they will solve the case (not priority) and then you will get your money back.

Where did you buy it from ? How did you pay?

Some CCs offer insurance when you get ripped off, and some online payment systems offer it too. :)
[One (M7) General] mchu6am4:
It was bought in person from Gumtree... Paid cash on collection...
[One (M7) General] voltron2k11:
Oh :/ .. well then your chances are very very low, but go to the police, tell them the story, give them everything you know: contact info you sued to communicate, location of hand over of the device and the money, how he looks etc.

Maybe he is not a first time offender?

I wish you the best to get your lost money back and that jackass in jail for fraud
[One (M7) General] mchu6am4:
Hope so but I'm surprised in this day of technology they can't get to the bottom of what's going on... It's the insurance company that's been had as well as me!
[One (M7) General] Dan-SRi:
That post of the screenshot looks an awful lot like a company called "Anovo" a company that we use at work *technical support for o2/tesco* they dont give a crap but just check your phone for damage...
[One (M7) General] zdeev:
Any news about the phone yet? I`m interested in how it turns out :)
[One (M7) General] redder95:
HTC in Indonesia has poor service centres. I've known many complains of long waiting time. Just few days back, a girl complained on the HTC Indonesia FB page. She said her One X has been in svc ctr since Feb 9. How bad is that huh?

HTC needs to work on their after sales in this part of the world.
[One (M7) General] jonny68:
I know this isn't much consolidation to you but this is very common on websites like Gumtree, i wouldn't buy anything whatsoever on there.

I doubt there's much you can do mate sorry for your misfortune
[One (M7) General] jonny68:
I'm still ****ing waiting for my phone, 2 weeks now since I left it in ill be demanding a new phone if i don't get it back by next Wednesday :(
[One (M7) General] atrako1973:
It's guaranteed that the phone stayed with phone menders half of that time ,or HTC repair centre is waiting on parts ... If I was you I'll ask for a replacement ,it's your right...
[One (M7) General] jonny68:
Yeah that's exactly what I will do if I don't get it back by Wednesday, nightmare being without my phone and using an old Samsung Tocco
[One (M7) General] Michael_Mcr:
As far as it goes with sending flashed / bricked phones to official repair centres etc, I took my (stock) HD2 back to 02 UK for a warranty repair as the power button was playing up and when ringing them to arrange collection, i was told by the repair centre to back up everything on the phone, remove any memory cards etc,etc.

I was then told that, because of privacy concerns and best practice as much as anything, the official procedure for any phone that comes into repair is 1) factory reset then 2) flash to latest approved software version then 3) see if the reported fault still exists and if so, fix it.

when i asked about phones that have been rooted etc, the reply was " if the phone is working, then chances are we wouldnt notice it before it got restored to stock "

That was what i was told, anyhow, by a service tech who sounded credible.
[One (M7) General] jonny68:
So after countless phone calls I've been informed by SBE Ireland that my phone or rather a new handset as the guy said I'd get, has been shipped today from the UK so some light at the end of the tunnel as it were.

In future I'll just send it directly to HTC direct rather than this long drawn out waiting game, so I should get it back next week.

Does anyone know if this will be unlocked and SIM free or will it be locked to o2 where i bought it, hopefully the bootloader is not locked and more importantly it's SIM free so I won't have to pay again to get it unlocked.
[One (M7) General] justgilbey23:
Just to let you know, I cotnacted HTC directly and went through the whole Repair status....it isnt any better, they use a company called "Regenersis"...basically same thing happened as yourself, I sent my phone back, was told within 7 days it would be "repaired" after 2 weeks, i finally get a decent answer and they said "its been swapped"

Got device back but it wasnt good enough, instantly sent them an email and after a full 2 weeks with nothing except "its been investigated" they finally told me to send the phone back and itd be swapped. Unfortunately now im going on holiday for a week and Ill sort it out when I get back.

Long story short, HTC use regenersis in the UK, All communications between HTC and Regenersis seem to be through E-mail, upto 48 hours to reply between each e-mail and will not give any update that makes them look bad such as "waiting for parts" "waiting for new phones"
[One (M7) General] musicmadmac:
Have been waiting for three weeks now for my HTC One to come back from Regenersis, tracking info on the HTC site still says device received on the 20/05/2013. Shall I complain?
[One (M7) General] moonkhant:
HTC Malaysa said that " your phone need to change the motherboard & need repair fees

I bought from HTC Malaysia (distributor). After one month ... i had upgrade android version 4.1.2 jelly bean to 4.2.2 by officially using data download. When upgrade had done...phone auto restart . But, phone cann't re-flash & cann't on back. So, i sent to HTC Malaysia Repair Centre. But, they said that " your phone need to change the motherboard & repair fees about ( Malaysian Ringgit 800RM = Euro 184 ). How come like that. I don't understand about this. My device under warranty. Normally i had bought the Samsung Phone. Now, I had try to buy HTC One(M7). But, very sad. How can i do ?
[One (M7) General] slightee:
HTC US Warranty repair:

My HTC 8X AT&T had booting issues. I set up a Repair request by calling HTC US. They asked me to ship the phone to CTS PCS Houston, TX.

My phone was delivered on the 10th Oct, 2013. Just noticed by tracking the repair site, that they`re sending back the phone on the same day. Should i be worried? Have they decided to ship the phone back without repairing it? Should i call them to ask to ask, if any repair was done on the phone?
[One (M7) General] Tachi91:
If there was an issue they would've contacted you most likely via email. They could've simply re-flashed it with an RUU then sent it back short and simple. Call them if you like just to double check, in my history with HTC they have always been polite and detailed with a wait time of 2-3min on hold.
[One (M7) General] akuma24:
Can I ask what happened with your repair in the end ? How long did it take in total ?
[One (M7) General] tasos12:
I have extensive experience with HTC repair centers so take my word for it.

If they give you any any at all S****T send mail directly to the international HTC through the contact us mail on the HTC.com site.These people are very responsive and will help you ASAP!
[One (M7) General] cokey77:
Just about to send my phone off for repair fingers crossed it comes back unscathed and like new and soon.
[Xperia Z Q&A, Help & Troubleshooting] diego9016:
My gf is in Germany right now and shee's planning on buying me some headphones.

I wanted the Sone MW1, but I saw that a "new" model came out, the SBH20 and wanted to ask which one you think is better?

Also, where can she get them? She is currently in Mainz and she's planning on buying the from amazon.de

PS: It will be great if you could make some suggestions on bluetooth headsets.

Thanks in advance.
[Xperia Z Q&A, Help & Troubleshooting] Akiainavas:
I'd say go for SBH20. It's newer, supports latest AD2P and most importantly has NFC support so you don't have to pair your device with it - just tap your phone. I'm not sure SBH20 is out yet though...
[Xperia Z Q&A, Help & Troubleshooting] diego9016:
Thanks for your reply... I saw it on amazon.de today. How safe is that page?
[Xperia Z Q&A, Help & Troubleshooting] badai:
just bought sdh20 just now. true multipoint. the previous bluetooth i had all only support music in multipoint. this one support phone in multipoint. the problem is, i can't really select music source. apparently the music source will be randomize between device.
[Xperia Z Q&A, Help & Troubleshooting] lukamus:
There's an SBH50 on the way soon.
[Xperia Z Q&A, Help & Troubleshooting] setite:
That's a disheartening step backwards. I am looking to upgrade my dead MW600 which makes selecting music source easy. Just press and hold play and then the icons for FM and all 3 paired music devices comes up, just slide the volume selector to pick one. But I don't think what I am talking about is multipoint in the way you mean. Just selector for one A2DP and one HFP at a time.
[Xperia Z Q&A, Help & Troubleshooting] badai:
to select music source, use your device (phone) not the bluetooth. just select media on one and deselect media on the other.

one plus point is the volume button, unlike the stupid volume slider on MW600, this button really works when you need it, and won't act like it being press if it's touching your shirt.

of course beside the stupid volume slide on MW600, MW600 won hands down. but i rather have less feature than non working/hard to use volume control when i really need to adjust the volume, or a volume control that has mind on its own when touching anything.
[Xperia Z Q&A, Help & Troubleshooting] setite:
True the volume slider is a bit of a nightmare even after I mastered it. I just wish Sony would hurry the hell up with their headset releases. I've been waiting for the SBH50 to drop for months and now I just discovered the SBH52. I was fine waiting but now my MW600 won't turn on I need a replacement soon and it feels as if Sony is never releasing the SBH50 or 52.
[Xperia Z Q&A, Help & Troubleshooting] boyob32:
The 50 is out....

Xperia Z
[Xperia Z Q&A, Help & Troubleshooting] setite:
Is it though? I'm looking and I sure as hell can't seem to find it for sale anywhere.I found mention of it in the UK Sony web store sold in limited amounts, but I haven't seen hide nor hair stateside.

EDIT: Okay I did mind to find it but not from any legit looking stores. Two random stores I have never heard of. But they both have decent reseller ratings so maybe I will try them. I haven't used a generic ecommerce site in years. There is a 3rd part seller on Amazon but they are charging 90$. Is it normal for Sony to not have any top tier distribution channels?

Hmm found a UK site that says the 52 will be out in september. I wonder if the UK version will be any different, maybe I'll just import it.
[Xperia Z Q&A, Help & Troubleshooting] rameesh7777777@gmail.com:
I am stuck in same jinx

can someone help me i need headset where i can plug in my earphones and i am considering sony headsets

so SBH50.SBH52,SBH20,SonyMW1 or any other similar devices which could be suggested.

what are the pros and cons and trade-offs involved
[Galaxy S 4 Q&A, Help & Troubleshooting] fix-this!:
and why do we have no info on when they will be available? all i see is 'coming soon" on the at&t page. why bother giving us the price tag a month ago then not having them up for presale? will they even be available upon launch on at&t?
[Galaxy S 4 Q&A, Help & Troubleshooting] GuestK00431:
Samsung are always the same they say there are 32 and 64 models but they never ever see the light of day here in the UK
[Galaxy S 4 Q&A, Help & Troubleshooting] fix-this!:
just spoke to at&t and they said the 32gb model will probably not be available at launch. yet they have the $249 price tag in their systems already. if true i guess ill hold off upgrading. what a mess.

EDIT: i also see they never carried the 32gb model of the s3 so im wondering if we will ever get a 32gb edition of the s4?
[Galaxy S 4 Q&A, Help & Troubleshooting] scott14719:
I am wondering the same thing. It's just speculation of course, but I wouldn't be surprised if the 32 and 64gb versions will only be available through Verizon in the US. So AT&T gets first launch but Verizon gets a better variety? I guess we will know soon. I guarantee there are managers at AT&T that already know, but as usual, are not saying.
[Galaxy S 4 Q&A, Help & Troubleshooting] Blackwolf10:
hope it won't be like last year when they cancelled the galaxy s3 64GB version
[Galaxy S 4 Q&A, Help & Troubleshooting] fix-this!:
yeah i got fed up and just ordered my 16gb edition on at&t.
[Galaxy S 4 Q&A, Help & Troubleshooting] gavinfabl:
I'm won't buy the 16gb. I want 32 or 64gb. I'm in UK and Samsung won't reveal anything. 16gb is no good as only 8.9gb is free to users. And all apps and games and app data has to go in phone memory. Not micro sd.
[Galaxy S 4 Q&A, Help & Troubleshooting] RaptorMD:
I don't see any reason for AT&T to skip the 32GB, they have it as coming soon. Some speculate that Samsung is pushing the 16GB out first since its more popular but I don't see why they can't get both capacities out, its a pre-order for a reason.

I am porting from Verizon to AT&T so I have to wait and I'm stuck on a crappy old flip phone while I wait. I didn't want to get stuck hold the bag on my last phone and lose the value on it. My hope is its shortly after launch, but my fear is it could be a month or two after launch. No more Verizon, so AT&T better step up.

If they have a sku for the 32GB GS4, then its clearly planned, just a timing issue.
[Galaxy S 4 Q&A, Help & Troubleshooting] Razzzzer:
we are all just speculating of course but if they focused all manufaturing on one model (qualcomm 16gb) then they are more likely to meet demand rather then if they fragmented at launch and possibly missed shipping on multiple models. just a WAG tho...
[Galaxy S 4 Q&A, Help & Troubleshooting] soundping:
Watch out on ebay.. There suckering people with 32GB S4 = 16GB(internal) + 16GB(microSD)
[Galaxy S 4 Q&A, Help & Troubleshooting] fix-this!:
I spoke to sammy today and they have no info on 32gb models. As i said i just sucked it up and got the 16gb today. I have a 64gb sd card anyways.
[Galaxy S 4 Q&A, Help & Troubleshooting] scott14719:
My S2 Skyrocket has 16 GB internal memory and I have never come close to filling it. However, it all depends on how people use their phones. I don't use mine for music or movies (at this time) so my biggest storage issues are phone related (nandroids, Apps, pictures and videos, etc...) and I usually use the external SD for the pics and vids. But here is why I want the 32 GB model:

1. If I ever find myself in a situation that I need or want to take a lot of videos and pictures but don't have an extra SD card with me or a way to transfer them to another media. It would suck to run out of storage when it is really needed.

2. 32 GB might not be needed (by me) right now, but with larger and better apps, games, and similar being developed, it can't hurt. In the future it will be welcome.

3. The 32 GB model will look better than the 16 GB model when / if I ever want to sell it.

4. External SD cards crap out all of the time. Having enough onboard storage to temporarily back up important info, pics, and vids will be nice.

Of course, like I said, everybody's experience differs and some people definitely need more than 16 GB to start with.

If the 32GB isn't offered, I guess there won't be a choice.
[Galaxy S 4 Q&A, Help & Troubleshooting] Baldilocks:
I'm just fine with my 80GB model. :)
[Galaxy S 4 Q&A, Help & Troubleshooting] JasonJoel:
A lot of chatter, but really.... if you want it soon get the 16gb version. if 32gb is important to you, then wait. No point whining about the fact 32gb isn't available yet. 16gb will be the most popular by far, it makes sense they started there.
[Galaxy S 4 Q&A, Help & Troubleshooting] scott14719:
Thanks for your opinion but the thread is about the 32 GB version so there is no point in you calling OP related issues "whining". As stated, I (and many others) would like the 32 GB version so any information about it is certainly welcome.
[Galaxy S 4 Q&A, Help & Troubleshooting] RaptorMD:
I know, some people just never read the fine print. I am just sitting idle until AT&T says something.
[Galaxy S 4 Q&A, Help & Troubleshooting] shadym1lkman:
Wheres the 64GB love? Can I get a 9500 (ex5410) + 64GB + LTE is that too much to ask?
[Galaxy S 4 Q&A, Help & Troubleshooting] johnbhoy89:
is there any way of loading apps on the sd card? 16gb seems awful low
[Galaxy S 4 Q&A, Help & Troubleshooting] kevin9090:
I'm waiting as well

"Life Companion" at 16GB .. :eek:
[Galaxy S 4 Q&A, Help & Troubleshooting] DaRacerz:
Last i read was the 32gb will be available when the s4 is officially avail April 30th. But I would not hold my breath as it was not from a credible source. I too am waiting for the 32gb as 16gb just won't cut it.

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Mark