yashsingh1/xdaforums huggingface dataset:
[T-Mobile HTC One (M7)] JesseMT4G:
Makes no sense whatsoever, especially them Turning you down for financing. I don't have anywhere near 850 (Wish I did!) and I am under the financing plan of 20 a month for next 24 months and had to pay 200 plus tax which was 42$.

Strange..... This was on a more expensive phone to boot.

Fancy pants Note ||:)
[T-Mobile HTC One (M7)] dirtyhamster73:
For me it wasn't actually "clickable", I tried and it wouldn't open. Then I noticed that it said that they already received my electronic signature and it said my name in which I signed. I called cs to verify and they said it was just an acknowledgment that I did in fact sign it during check out.

Was yours "clickable"?

---------- Post added at 09:20 PM ---------- Previous post was at 09:19 PM ----------

Why did you have to pay $200? Down payment wasn't $99 for you?
[T-Mobile HTC One (M7)] bryancotton84:
Yea nothings working, gonna wait and try at home on laptop... Is the phone shipping ASAP? If not is there any point in not waiting till Wednesday?
[T-Mobile HTC One (M7)] Caliban007:
Grrrrrr...out of stock!

I'm showing Out of Stock. I can't access it on FireFox as it kept giving me some stupid error. Logged in with IE and yay I can access it....only to show it's out of stock. Damnit, I'm impatient. I was already upset I couldn't get it in store today and one more week is too long. Ready to ditch my Sensation 4G!
[T-Mobile HTC One (M7)] Nyxagamemnon:
Well I just called them and bought the phone and it shipped and will come tom.
[T-Mobile HTC One (M7)] bendispo:
Just to let everyone know, my order has shipped. I ordered by calling in to T-Mobile Advantage (corporate) around 1PM Pacific and chose standard shipping. I'm on the Simple Choice family plan and added a new line (with the HTC One).

My order page has a UPS Ground shipping number, though it's not tracking yet.

Good luck everyone!
[T-Mobile HTC One (M7)] Caliban007:
Oooooh, I have a Advantage discount through work. Didn't think about that. Do you have that phone number by any chance incase you come up faster than my google search on my phone!
[T-Mobile HTC One (M7)] Turb0wned:
Yes I couldn't click it nether from my MAC useing safari.. Not sure if it was the browser or gmail, I emailed it to my military email and used outlook and internet explore. It was them clickable..
[T-Mobile HTC One (M7)] bendispo:
I called: 866-464-8662. Good luck! :)
[T-Mobile HTC One (M7)] aiqbal09:
just got my shipping info. ups ground
[T-Mobile HTC One (M7)] Turb0wned:
What time did you order?

Was it online?

What time did you do the click to verify in the EIP email?
[T-Mobile HTC One (M7)] erikiksaz:
Just got my tracking # for next day air. Ordered online @ around 1030am.

I bought it outright without having the change my plan nor incurring any random chargers.
[T-Mobile HTC One (M7)] popotamus:
Am I the only one who's status is still stuck at "Being Processed?"
[T-Mobile HTC One (M7)] aiqbal09:
ordered around 1pm

ordered online

and got the email right away but didnt have to verify anything. i signed when i was ordering.
[T-Mobile HTC One (M7)] Caliban007:
Thanks, it worked...sort of. I changed at the beginning of the month to the "un-Carrier" plan because it was gonna save me another $10/month and I picked the date to start it right away. So apparently some customer service Schmuck changed it so it'll take effect on my billing cycle date of the 25th instead. So Mrs. Customer Service lady (very nice and helpful by the way) said she needed a supervisor to override that if I wanted to do the $99 down, $20/month and be on that plan right now. Mr. Supervisor actually doesn't have said powers, and needs a manager who's gone for the night. Anyhoo, she's calling me back tomorrow to get it all sorted out and then I can order with Next Day Air Shipping so hopefully I'll have my phone Monday becaue I'm too impatient to go instores by Wednesday!!

Thanks for the heads up though!
[T-Mobile HTC One (M7)] Du22ty:
Yep I'm stuck there as well.
[T-Mobile HTC One (M7)] disc0rdian:
Just got my tracking I ordered at 5pm est

WOOT!

Wonder if overnight will make it Monday? Saying ship date of 4/20
[T-Mobile HTC One (M7)] Turb0wned:
I'm with you.. Ordered at 1:30.

---------- Post added at 10:06 PM ---------- Previous post was at 10:05 PM ----------

Did they email you with the tracking?
[T-Mobile HTC One (M7)] smooth3d:
Yep got my tracking for overnight air! Should have it Monday!
[T-Mobile HTC One (M7)] Crazysah:
Final question guys, will getting the unlocked dev version affect my call reception./signal at all if I am in a reframed 1900MHz city?

The only downside I can think of to the dev version is no Wi-Fi calling (which I am fine with) and the call reception/signal.
[T-Mobile HTC One (M7)] disc0rdian:
No I just checked order status...
[T-Mobile HTC One (M7)] popotamus:
I placed my order around 1:30pm too.

I've been refreshing my Order Status page all day.
[T-Mobile HTC One (M7)] Cho Namath:
WTF... on my 4th(!) call to customer service today, they tried twice to place my order again, only to find out that some previous customer service rep somehow f*#$ed up an order so badly that apparently no one else can fix the issue, and there's no way I can order online or over the phone. The only solution, apparently, is to go to a retail store next week and hope that they actually have one in stock. This is starting to make me wonder if I even want to have a business relationship with such an epically incompetent company in the first place.
[T-Mobile HTC One (M7)] smooth3d:
You will be fine as for as calling goes, maybe not HD voice.
[T-Mobile HTC One (M7)] aiqbal09:
this was a very bad pre-order. tmobile really messed things up.

---------- Post added at 02:19 AM ---------- Previous post was at 02:16 AM ----------

you will get it just give it a few.
[T-Mobile HTC One (M7)] scm_crash:
Yeah... They're definitely having trouble.

I ordered the phone and it gave me an error, but still pulled the money from my bank account.

I called customer service and they did a really good job not making me mad. Only took 10 minutes (including the time it took to switch my plan and options) and they said they'll call me back tomorrow afternoon to let me know the order status of my phone.

I'm guessing this is an issue that has something to do with a minor bug in their processing system. Although, I have no idea how their website made it out of testing and into a production environment like this. LOL
[T-Mobile HTC One (M7)] bryancotton84:
COMPLETELY CLUELESS!!! Called customer service and she was under the impression the phone was up for pre-order and wouldnt be shipped till the 24th. I corrected her and she said she could try to buy the phone for me but in the long run it wouldnt allow her. She was zero help!!!
[T-Mobile HTC One (M7)] disc0rdian:
CS gave me a bunch of run-around today. Speak to Web/Telesales Dept - they know whats up
[T-Mobile HTC One (M7)] dirtyhamster73:
Mine still says it.
[T-Mobile HTC One (M7)] kirdroid:
Mine also still being processed ... Placed order morning at around 10 AM pacific.
[T-Mobile HTC One (M7)] EclipzeRemix:
Again, T-Mobile does not care at all for the HTC One

They want all the hype to go towards the SGS4 and the iPhone 5

This happened when the HTC Amaze, iPhone 4s and SGS2 came out at the same day (even though tmo didn't have the 4s) they didn't put any attention to the Amaze and let it die out
[T-Mobile HTC One (M7)] kirdroid:
Well there is blame to htc as well for not having enough stock and they don't have the same level of mass production capacity as Samsung or apple. I bet HTC will have most of its stock dedicated to att and then the rest to TMo and sprint.

Anyway it sucks for us as customers. I was so excited and was hoping to get it on Monday but now because of the TMo order screw up that will not happen. I will just ride out couple of days and try on Wednesday in store.
[T-Mobile HTC One (M7)] tbae2:
Just got my tracking number @ 10:31PM EST, order went in at 3:46PM EST. Pretty sure they're catching up and it only took 3 order attempts (1 online canceled, 1 phone EIP wouldn't sign electronically, 1 online again, success!).

Ordered overnight shipping so it says ship date 4/20/2013 and expected 4/22/2013, but estimated 4/25/2013 :confused:

I'm going to check the tracking number tomorrow but suspect it will be here by Monday :)

it also says the dock shipped out too.
[T-Mobile HTC One (M7)] disc0rdian:
Those stuck at processed did you order Overnight shipping?

Just got email saying order was shipped from Tmobile. My tracking # has a label that has been created, shows ship date of 19th on UPS, but has not made it to shipping facility yet. I am wondering if it is going to come tomorrow?
[T-Mobile HTC One (M7)] tbae2:
I doubt it will come tomorrow because overnight shipping is just business days unless you order the saturday option (did you do that?). There seemed to be mis-communication everywhere about when the phone would actually ship. Lady on the phone said monday, etc.
[T-Mobile HTC One (M7)] disc0rdian:
Ya was just looking that up, looking like Monday.
[T-Mobile HTC One (M7)] Pr20:
How much is the tax in general and the shipping charge? Thanks.
[T-Mobile HTC One (M7)] EclipzeRemix:
I was hoping to get it in my local store, but only the big T Mobile stores are getting it in stock.

I'll try and order it online tomorrow

---------- Post added at 10:54 PM ---------- Previous post was at 10:53 PM ----------

Tax is like $20 but varies in each state

Normal shipping is like $10 but again varies
[T-Mobile HTC One (M7)] bgaccord:
ordered around 1:30 pm pacific time and got tracking number at 7pm
[T-Mobile HTC One (M7)] nonmindo:
Their "credit rating" system they use is NOT the same as the credit system credit card companies use, its based on tenure and payment accuracy

Meaning the longer you've been with them vs. how many late bills you've had

I know because I was concerned i wouldnt qualify for the top financing because my credit is crap (500ish), and the rep at the store said, no actually since you have been with us for 8 years and have had no billing issues, your credit with us is perfect

---------- Post added at 08:15 PM ---------- Previous post was at 08:11 PM ----------

The tax is based on the TOTAL cost of the phone, not just the down payment

I paid, after next day shipping $182.42 in King Co. WA
[T-Mobile HTC One (M7)] jrcbandit:
My initial order got messed up also. I think it might have to do with the Electronic signature/EIP Authorization not being compatible with Google Chrome. The 2nd rep that I got to redo my order told me to only use Internet Explorer and sure enough the 2nd order went through. Unfortunately, I didn't call to check on my order until 5 pm so I might not get in on the initial shipment ;p. The original order immediately gave an error message but the first rep said it should go through anyway, which is why I waited until 5 pm to check.
[T-Mobile HTC One (M7)] branshaw09:
I ordered mine at 10:30ish this morning and selected overnight shipping. I still haven't received my shipping or taking info.
[T-Mobile HTC One (M7)] dirtyhamster73:
No, I just ordered the regular shipping. In my rush to order I didn't even notice the other shipping options.

I'm assuming mine still says processing because I selected ground shipping.
[T-Mobile HTC One (M7)] stevedebi:
All I ever got was a text message. My t-mobile says it is shipped.
[T-Mobile HTC One (M7)] Du22ty:
Status: Being Processed

Shipping Carrier:UPS Expedited Next Day
[T-Mobile HTC One (M7)] popotamus:
I as well. It almost seems as if T-Mobile is working from top to bottom in fulfilling shipments; the more recent orders are already assigned tracking numbers. I envy these guys right now.

You're not alone.. I've yet to receive my tracking number even though I opted for Next Day.
[T-Mobile HTC One (M7)] Jackasaur:
So is the HTC ONE on tmo branded?
[T-Mobile HTC One (M7)] aiqbal09:
looks like it in the pictures
[T-Mobile HTC One (M7)] nonmindo:
This is exactly the same status i have been at since 1:30PST when i ordered, I used chrome, I was worried that chrome might be what has it stopped

Just called and talked to telesales, asked them to check it, they confirmed that the order HAS processed and that status means that the order information has been sent off to the "fullfillment center"(warehouse) and that those that ordered "NEXT Day" should receive an e-mail/txt with tracking and shipping confirmation by noon tomorrow, and that the device will ship out tomorrow and arrive on monday...

What we are seeing on the site is NOT a direct representation of the actual status, because of the flood of people hammering the system, the web front we see is delayed, the back end operations are working as they should
[T-Mobile HTC One (M7)] jrcbandit:
?? All the pics I've seen have shown unbranded.
[T-Mobile HTC One (M7)] aiqbal09:
on the tmobile website
[T-Mobile HTC One (M7)] Jackasaur:
My order shipped. I'm upgrading. I see no mention of a free car kit Does that mean that I don't get a car kit?
[T-Mobile HTC One (M7)] nonmindo:
*derp*
[T-Mobile HTC One (M7)] Jackasaur:
That's what I thought. So, I'm a bit confused.
[T-Mobile HTC One (M7)] nonmindo:
i just checked the tmo site and there is no branding on the phone, the only branding is for beats audio and HTC themselves, nothing for t-mo
[T-Mobile HTC One (M7)] aiqbal09:
http://www.t-mobile.com/shop/Phones/cell-phone-detail.aspx?cell-phone=HTC-One-Glacial-Silver

if you see the 3rd pic its branded.
[T-Mobile HTC One (M7)] nonmindo:
WHOA! would u look at that, its so tone-on-tone I didnt even notice it, I can live with that! :)
[T-Mobile HTC One (M7)] aiqbal09:
yea i dont mind lol as long its not as bad as verizon branding lol
[T-Mobile HTC One (M7)] kirdroid:
Yeah not a big deal but it would have been nicer with no carrier logos :)
[T-Mobile HTC One (M7)] popotamus:
Hot diggity... I was just given a tracking number!

Order placed at 1:30 EST for expedited next day.
[T-Mobile HTC One (M7)] dirtyhamster73:
Anyone think that the estimated shipping for the ground option really could be the 29th? Or maybe more like arriving the 24th? Or is that wishful thinking? :D

---------- Post added at 12:18 AM ---------- Previous post was at 12:17 AM ----------

Omg!!!!!! Scratch that!!! Mine shipped! *faints*

How am I getting shipping already when I selected ground? Not complaining but that's crazy!
[T-Mobile HTC One (M7)] Actionx1:
How much was the expedited shipping and to what state I'd you don't mind me asking.
[T-Mobile HTC One (M7)] popotamus:
24.99 for expedited shipping to MA. Though, I got credited 24.99 + tax for complaining about the shipping estimate time.
[T-Mobile HTC One (M7)] Du22ty:
Got my tracking number as well.
[T-Mobile HTC One (M7)] dirtyhamster73:
Did you select ground shipping or expedited? Still can't believe they shipped mine already!
[T-Mobile HTC One (M7)] tfriedrich_:
I selected expedited and ordered at 6pm CST today. I have am estimated arrival of 4/29. They wouldn't credit me the shipping after I complained about the arrival date. Going to call again tomorrow.
[T-Mobile HTC One (M7)] kirdroid:
I didnt get shipping email but order status shows shipped on tmobile.com ... They have shipped both my orders, one of which was accidental.

Have to refuse delivery on...cant wait to get this on Monday.

For the additional order which is ground shipping, it says expected delivery on 4/26(Friday). Those who selected ground shipping should get next Friday or before that. Orders are shipping from Lexington, KY.
[T-Mobile HTC One (M7)] Du22ty:
I chose expedited. Did they actually ship yours or did you just get a tracking number? My UPS status says

Order Processed: Ready for UPS
[T-Mobile HTC One (M7)] dirtyhamster73:
*Actually, mine does say "ready for ups"

Mine says "shipped" with a tracking number, clicking on the tracking number gives me a "shipping label has been created". When I log in to ups my choice I get a delivery date of the 24th.

I had gone up until just a half ago with "processing" to shipped with a tracking, so to me that's much better than processing :)
[T-Mobile HTC One (M7)] Du22ty:
Were you expedited or ground?
[T-Mobile HTC One (M7)] nonmindo:
mine says estimated arrival the 29th also, but the rep told me that it would ship tomorrow and arrive on monday (expedited shipping) i think they just blanket the 29th date as a "just in case" situation
[T-Mobile HTC One (M7)] dirtyhamster73:
I'm ground.
[T-Mobile HTC One (M7)] chiensibut:
do they have HTC one in store for demo yet?
[T-Mobile HTC One (M7)] Du22ty:
Okay there it goes in the plane and on the way.

Scheduled Delivery:

Monday, 04/22/2013, by 3:00 P.M.(by end of day for residential deliveries)

Last Location:

Louisville, KY, United States, Saturday, 04/20/2013
[T-Mobile HTC One (M7)] Jackasaur:
Well, it's something
[T-Mobile HTC One (M7)] Element515:
damn i want this phone...
[T-Mobile HTC One (M7)] dirtyhamster73:
So expedited will arrive 2 days earlier than my ground....meh, I can live with the 24th. Plus it was free shipping.
[T-Mobile HTC One (M7)] EclipzeRemix:
Me too man.......me too
[T-Mobile HTC One (M7)] oryan_dunn:
With ground shipping, status now shows "Shipped" with a delivery date of Tuesday 4/23, shipping from Lexington, KY. I'm in Indiana, so that could explain the fast ship time.

Sent from my Samsung Galaxy Tab 8.9
[T-Mobile HTC One (M7)] tbae2:
That's exactly what mine says now. Gonna be a long day of work :good:
[T-Mobile HTC One (M7)] mouzaihem:
Mine shipped, coming Monday :)
[T-Mobile HTC One (M7)] akong702:
Ground or with next day shipping?
[T-Mobile HTC One (M7)] Jackasaur:
Mine got pushed to the 26 :( ground.
[T-Mobile HTC One (M7)] mouzaihem:
next day
[T-Mobile HTC One (M7)] EclipzeRemix:
Dammit I wanna get this phone really bad lol
[T-Mobile HTC One (M7)] dirtyhamster73:
Mine left Kentucky! Wow....this is crazy fast!

Still says the 24th. Going by past purchases though, I think it'll get here before then.
[T-Mobile HTC One (M7)] erikiksaz:
That's such a fruity tracking app, what is it?
[T-Mobile HTC One (M7)] dirtyhamster73:
It's the ups mobile app.
[T-Mobile HTC One (M7)] tbae2:
This is a interesting hiccup, I chose to port my number over from AT&T. All the documentation I read said that I would have service on my old phone until I activated my T-mobile phone and to not cancel my old service until the T-mobile phone was activated. Well guess they got a little trigger happy to port my phone number for me so now my AT&T phone doesn't work and I don't get the t-mobile phone until Monday. oops..... Guess no cell phone for me for awhile, this should be interesting....
[T-Mobile HTC One (M7)] dirtyhamster73:
Your dock shipped too? Where you a new customer? Added a line? I received no info or confirmation or anything about the dock.
[T-Mobile HTC One (M7)] mouzaihem:
I haven't either, I upgraded a current line
[T-Mobile HTC One (M7)] dirtyhamster73:
I saw the dock on Amazon for $65 bucks....looks nice. I want it!
[T-Mobile HTC One (M7)] Du22ty:
"For a limited time, switch to T-Mobile ®, or add a new line, and get a free HTC car dock when you purchase a HTC One. While supplies last. Limited time offer."
[T-Mobile HTC One (M7)] dirtyhamster73:
I know this, I posted a screen shot of it earlier, but there have been conflicting reports from others stating they were told by cs that everyone gets a dock, not just new or adding lines
[T-Mobile HTC One (M7)] nonmindo:
The HTC one page on the t-mo site says specifically if you buy online you get a dock while supplies last...

https://explore.my.t-mobile.com/new-htc-one-phone

Also in my e-mail when they sent me the notice that it was available for purchase it says the same thing...

And when I called CC earlier to confirm my order was placed, I specifically asked about the dock if it was for new customers only (if you look back within the last 10 pages, you'll find that post)
[T-Mobile HTC One (M7)] Du22ty:
Ah that was the first time I'd seen that it was for new customers only. Guess I'll have to call again. Customer Loyalty must be annoyed with me by now.
[T-Mobile HTC One (M7)] scm_crash:
Yeah... Funny thing is that I have been with T-mo for a few years and I'm late on almost every single payment by about 5-6 days (almost always because I forget). I don't trust the autopay stuff anymore. So I do it manually. Either way, my credit is pretty good and I still didn't qualify for the payment plan. I just bought the phone out right at full price. After tax, I paid T-mo $638 (and some change).

My friend at T-mo said they don't look at your credit rating. The just use the one they made up.

I was wondering the same thing. I forgot to ask the girl that helped me today. She said she'll call me back tomorrow (Saturday) with the status of my order. I'll ask about the dock then.

I hope this isn't the case because it would be the first time I'm seeing this.
[T-Mobile HTC One (M7)] dirtyhamster73:
If you click on the pink lettering that says "free dock" it brings you to this....
[T-Mobile HTC One (M7)] scm_crash:
That's a shame. :(

They should mention that in big bold print. I don't click lots of links when I'm surfing on my phone.

Either way, I'll end up buying it I guess. Too bad HTC's website doesn't show any real accessories yet for this phone. I'm not sure what's going on with them, but it's certainly surprising these big companies are lacking on the website-tech side.
[T-Mobile HTC One (M7)] dirtyhamster73:
Amazon has them all pretty much, they have the double dip case, the double dip flip case, the car dock and screen protectors... All the OEM by HTC.
[T-Mobile HTC One (M7)] weysonn:
bumping this...I am in same boat
[T-Mobile HTC One (M7)] nonmindo:
Anyone still in "Being Processed" on the status page, I'm sure its still just delayed as they have confirmed with me twice that its pretty much a done deal, but I was curious if anyone that submitted their order around 1:30PST had received any email or txt yet
[T-Mobile HTC One (M7)] shuvarts:
Is everyone adding a new line or new customers? I am trying to upgrade but it keeps on saying out of stock when I searched for the phone (the default when upgrading keeps on promoting iphone 5 :rolleyes:) I logged in to the website, pick on upgrade, search for the phone, and out of stock is all I found...

But, if I go to tmobile website without logging in, I can "Add to Cart" the phone..... Is it just me or...?
[T-Mobile HTC One (M7)] Turb0wned:
Me.... Ordered at 1:30. One with overnight shipping and the other with ground.

---------- Post added at 06:06 AM ---------- Previous post was at 06:01 AM ----------

I take it back... Never got an email but t mobile.com says its been shipped! Checked the tracking, getting one on Monday and the other onTTuesday!
[T-Mobile HTC One (M7)] branshaw09:
Mine says shipped and in transit with Monday delivery. I never got a tracking or confirmation of shipment from TMo, so if you don't have tracking your check your order status.
[T-Mobile HTC One (M7)] dro_6o:
YEEAAAH BUDDY! Ordered yesterday around noon Central Time via expedited shipping.. Received both EIP n Payment Confimation about an hr apart... No other notifications afterwards.. However, Checked TMo Account this morning.. and Waaalaaa! showed my beauty being shipped and on schedule for Monday delivery! lol.. ( however, Still shows on tmo account estimated deliver 4/29.. must be system glitch. )

Scheduled Delivery:

Monday, 04/22/2013, by 3:00 P.M.(by end of day for residential deliveries)

Lookin Forward To Rootin and Troubleshootin Fellas!! :cyclops:
[T-Mobile HTC One (M7)] dirtyhamster73:
I upgraded yesterday around noon. The site was having that issue yesterday too but it was fixed. Maybe they really did sell out? Word is stock is limited.

---------- Post added at 10:00 AM ---------- Previous post was at 09:59 AM ----------

And gals ;)
[T-Mobile HTC One (M7)] kirdroid:
Tracking shows my phone has already reached my city...if only I could go and pick up instead of waiting till Monday :(
[T-Mobile HTC One (M7)] popotamus:
I feel ya. The package isn't too far away from my home either.

Who does a preorder on a Friday?? Oh yes.. T-Mobile.
[T-Mobile HTC One (M7)] AllyOmega:
Has no one done saturday shipping? It was an option for me when I was going through the pre-order process (didn't actually order one though).