yashsingh1/xdaforums huggingface dataset:
[T-Mobile HTC One (M7)] doonroy:
I called HTC yesterday too and she said repair can take up to 3 weeks, not including shipping time. They will only exchange a new one for you after they attempt to fix the phone 3 times. We pay for our shipping too. She suggests me to talk with T-mo and get replacement from there.
[T-Mobile HTC One (M7)] stevedebi:
The SMS is very unreliable. Take the tracking number and use the UPS website to track.
[T-Mobile HTC One (M7)] doonroy:
I had to talk to like 6 representatives yesterday cause they kept transferring me. But all of them are polite, and once I told them I don't have micro sim slot on my other phones, the representative told me to just keep my current one until the replacement comes. (It seems like I wouldn't get the replacement until at least next Friday though, such a long time...cause One is back-ordered again)
[T-Mobile HTC One (M7)] dirtyhamster73:
Yeah I've dealt with HTC before for my sensation for dust under the screen. I sent to them 4 times, each time it came back it would take only a matter of weeks for dust to accumulate again. I honestly am really stuck on what to do...the stronger vibration in the back key is enough to make me want to keep it, along with the power button being much more raised. But the gaps, they're awful, and my concern is dust getting in there and under the screen.. I'm not doing another exchange with 611, if anything I'll return it and buy it in the store so that exchanges will be easier to deal with should I need to exchange.
[T-Mobile HTC One (M7)] doonroy:
It's a He for me. I feel all features on the phone are boy-like. The aluminum body, boomsound, and interface. Hahaha probably because I always wanted a little brother :p.
[T-Mobile HTC One (M7)] kirdroid:
For the back key vibration...are you sure it's not on power saver? Vibration is turned off on per saver , you can change that setting in power saver options.
[T-Mobile HTC One (M7)] dirtyhamster73:
100% positive. If I use power saver I uncheck vibration.

---------- Post added at 01:02 PM ---------- Previous post was at 12:51 PM ----------

So if I squeeze the gap together at the top it makes a clicky spongey sound. Not good. I think I'm probably asking for problems later on if I keep this one. I rather deal with a crazy back key than deal with screen issues in a few months.

I'm already getting junk caught in between the glass and the speakers, there's a gap since the screen isn't seated properly. Balls. Big, fat balls!!!!! :banghead:
[T-Mobile HTC One (M7)] oryan_dunn:
1. HTC would have to disassemble and reassemble the unit, and there'd be no guarantee that after they put it back together, you'd have no gaps.

2. I don't think there should be any way for dust to get between the screen and the glass, as I think it's laminated directly to the screen. You may get dust in the unit, but I can't imagine it'd affect the screen or the usability.

3. It looks like there are no overhangs (the plastic looks thicker than on mine, lining up with the edges of the grills), and to me, having one that's smooth would be more important than a tiny gap that you can't feel.

4. With HTC, you'd be without a phone for a long time.

Of all the options, the return and buy in store is probably the only one I'd consider, if I didn't keep the replacement unit.
[T-Mobile HTC One (M7)] dirtyhamster73:
I have 5 other phones so #4 isn't that big a deal. But you lost me on the "tiny gap that you can't feel". The gap isn't tiny, tiny is what is on my original, but on this one is runs pretty much the whole top length of the phone, you can squeeze it together, you can feel it, and you can hear the phone "clicking" when you press the gap together. The other gap on the bottom isn't a big deal, the usb port being "lopsided" is, meh, I can deal with that. I don't know....Thanks for your input. Much appreciated.

Forgot about the screen not sitting properly on the bottom, if you run your finger you can feel the lift, you can see it as well.
[T-Mobile HTC One (M7)] dirtyhamster73:
Anybody else get this notice?
[T-Mobile HTC One (M7)] CJohnson1073:
I'm really familiar with Team Venom, I used to run ViperRom on my Evo LTE and loved the ability to customize just about everything under the sun. I'll keep an eye out for them. Thanks!!
[T-Mobile HTC One (M7)] EclipzeRemix:
I see, that sucks cause UPS says it will arrive tmro but the SMS says 2day :(
[T-Mobile HTC One (M7)] Danzoman:
Yeah I just did. I wonder if I can get my $200 bridge to value fee back too if I return this. In all actuality I was kinda confused when I did it. But I did it because I was in a pinch because the wife lost her phone but now I have an extra Nexus 4 laying around. I love this phone but money is money.
[T-Mobile HTC One (M7)] doonroy:
http://www.phonearena.com/news/T-Mobile-USA-gets-slapped-by-Washington-AG-over-deceptive-no-contract-ads_id42365
[T-Mobile HTC One (M7)] Danzoman:
Keep your chin up mine said it was going to be here today but showed up yesterday at 9am.
[T-Mobile HTC One (M7)] blitz911:
Can't wait for mine. Ordered it on 29th, free upgrade to UPS 2 day since I chose Ground, but I live in Hawaii..should be here on 1st according to tracking, hopefully..:D
[T-Mobile HTC One (M7)] dirtyhamster73:
But isn't this common sense?? Why would someone think because they cancel their service it means they aren't obligated to pay for their device? Makes no sense to me why it's even in question.
[T-Mobile HTC One (M7)] oryan_dunn:
Because, as a collective, people are retarded. It'd only be a matter of time till someone walked, "bought" a phone for $99, canceled, got hit with a $480 bill, and then sued T-Mo because they "bought" the phone for $99.
[T-Mobile HTC One (M7)] patseei:
Power Button

Is it me or the power button on the top is very low and hard to press.
[T-Mobile HTC One (M7)] girlygirl00:
I absolutely love this phone. I do have a very small gap on the top, but not all the way across. I am going to just deal with it after reading that there are apparently gaps that are worse than mine. I just hope that I don't end up with dust under the screen like I did with my Sensation. :(
[T-Mobile HTC One (M7)] Element515:
You can't have dust under the screen. It's adhered onto the glass
[T-Mobile HTC One (M7)] stevedebi:
Unless it was introduced at the factory during the gluing process...

---------- Post added at 06:44 PM ---------- Previous post was at 06:42 PM ----------

I started to state my opinion to that post, but then just gave up. People just don't get it. A payment contract for a phone at zero percent interest comes with a requirement to use T-Mobile. My loan application clearly stated that if I left T-Mobile I'd have to pay the balance.
[T-Mobile HTC One (M7)] Danzoman:
Oh I fully understand it just may give me some wiggle room to get the bridge to value returned. I initially bought a note 2 and hated it and returned it thinking I would get the bridge to value refunded as well. I went ahead and bought a n4 from the playstore. Then found out the btv is non reversible. I only got this because I didn't want to waste the upgrade. The lady at retail explained to me I was being moved to the value plan which is not the case and even if I pay this off I am still in contract for two years.
[T-Mobile HTC One (M7)] Element515:
Usually those factories are very clean. And you stated the issue with the sensation. Which didn't have a screen bonded to the glass that caused the problem.
[T-Mobile HTC One (M7)] stevedebi:
Yeah, super clean. But that is the only thing I could think of. BTW, I didn't state the problem; is was someone else posting.
[T-Mobile HTC One (M7)] CJohnson1073:
I personally think that Washington State's Attorney General Bob Ferguson is an incompetent idiot. I can't fathom why he would think that T-Mobile was engaged in deceptive marketing leading consumers to think that if they end their service agreement before the phone is paid off that they are free and clear and aren't required to pay the remaining balance owed on their phone. Only a moron would think that they aren't responsible for the balance due on a 0% financed phone if they left T-Mobile before it was paid off. Are these really the people we have representing us. They are supposed to be the smart ones!!

On another note, I finally got my One this morning. I headed off the UPS delivery and had them hold it at the hub so I could pick it up first thing this morning. This phone is so much better than the Evo LTE that I had with Sprint!! I got the number ported over and most of my apps restored, now I need to decide to root or let it run on Stock for now. What is everyone else doing?
[T-Mobile HTC One (M7)] girlygirl00:
Well... I have no idea how these phones are manufactured... so I get a bit paranoid. The dust under the Sensation wasn't bad, but it was enough to really bother me. Especially when I would tell someone the dust was there, and I didn't have to point it out when they looked for themselves. Anyway... I know this is a whole different build... so I will take your word for it that it won't happen with this one. :)

And while I am on subject of the screen... I loved the Sensation's... and was a little disappointed when I bought the Nexus 4 and saw it's screen. Now I feel back at home with the One's screen, and it's even better!
[T-Mobile HTC One (M7)] Danzoman:
*****ing about T-Mobile talking out if both sides of their mouths, and either waiting impatiently or playing with their new toy.
[T-Mobile HTC One (M7)] stevedebi:
I'm staying stock for now. The first HTC phone that I've not rooted immediately. It works so well I just don't see the need. I did change to the Apex launcher; I don't like Sense 5.
[T-Mobile HTC One (M7)] EclipzeRemix:
I got the car dock by itself >:( my phone is still not here, guess i have to wait for tmro
[T-Mobile HTC One (M7)] girlygirl00:
Maybe you should check and make sure it wasn't left out on accident? I would hate to see that they supposedly shipped the phone with the dock and then you are waiting for nothing. It just seems weird to receive the dock first, rather than just ship them together. Unless I have missed other postings with people getting their docks first, and this is normal?
[T-Mobile HTC One (M7)] patseei:
http://www.pocket-lint.com/news/120309-best-smartphones-2013-the-best-phones-available-to-buy-today

wow
[T-Mobile HTC One (M7)] coupetastic-droid:
How are you focusing? Are you taping on the screen to focus?
[T-Mobile HTC One (M7)] doonroy:
Yeah. My previous phone is MyTouch 4g too. :highfive:
[T-Mobile HTC One (M7)] WolfsFang:
Just got mine in today. This is a question to anyone transferring a number to t-mobile. How long did it take for your tmobile phone to get full service? Im coming from verizon and i can still use my s3, was able to call/txt (outgoing) but not able to receive incoming stuff, all went to my s3 on verizon. Did a restart on the One and just says no service now. Only been like 30 mins since I got off the phone to transfer my number.
[T-Mobile HTC One (M7)] CJohnson1073:
I ported my number from Sprint this morning and it took me about 3 hours. At one point I could make calls on my new phone with my ported number but received calls on my old one. You'll get a text on your new phone stating that the number is active when the switch it.
[T-Mobile HTC One (M7)] WolfsFang:
Thanks,super excited to use this phone outside my house. Got all my songs which sound AMAZING on the phone, and started using the tv app. On the side note (might be a dumb question) can you use custom launchers? Reason I ask is because HTC said blink feed is part of the phone and cannot be removed.
[T-Mobile HTC One (M7)] CJohnson1073:
I'm not entirely sure. I'm sure you could get it out somehow if you rooted possibly with Titanium Backup. I'm going to stay stock for the time being and see what is released for T-Mobile ROMs.
[T-Mobile HTC One (M7)] stevedebi:
Yes. I'm using Apex, mostly because I didn't like Blinkfeed.
[T-Mobile HTC One (M7)] dirtyhamster73:
Yup, you can use what ever launcher you want...
[T-Mobile HTC One (M7)] stevedebi:
My favorite was the Go Widgets launcher. However, when I installed it, the dreaded black ... came up, since the launcher depends on the menu button. So I went with Apex.
[T-Mobile HTC One (M7)] unixman2000:
Got my T-Mo HTC One last Friday

I ordered it online as a phone upgrade last Tuesday, the online system estimated a delivery date of 5/1/13. Thursday night got a notification that my order had been charged and completed. Friday morning got another notification that my phone had been shipped and was arriving that day. I was happy if a bit caught off guard by the quick shipping even though I did pay for overnight. Received a free car/desk mount with it. I had to call T-Mo because the phone was not activated right out of the box. It turns out T-Mo was not expecting me to receive the phone until 5/1 so they had not activated anything on my account. Anyways, took care of it with a 15 minute phone call on Saturday morning.

Really love the phone, my last 2 phones have been from HTC and I have not been majorly disappointed with any of them. :victory:
[T-Mobile HTC One (M7)] dirtyhamster73:
Nova prime is my one and only, haven't installed it yet though, I'm actually liking blinking feed. I'm sure I'll get sick of it at some point.
[T-Mobile HTC One (M7)] coupetastic-droid:
For sure you need a replacement then. That camera is faulty. Yea, mt4g has been great. 2 and a half years with it because nothing had caught my attention after it, till now. I'm hoping to get my One this weekend.
[T-Mobile HTC One (M7)] doonroy:
Yeah. I wish the replacement's build quality will be good too cause this one I have right now is flawless.

I got mt4g since 2009 too haha. I have both phones in front of me right now. You won't disappoint :victory:. Every feature has significant improvement. I just wish there were more HTC widgets on One like in MyTouch. Oh and One's interface takes a while to adjust to. :D
[T-Mobile HTC One (M7)] EclipzeRemix:
Tmro is the big day I get this puppy in the mail!
[T-Mobile HTC One (M7)] RangerLG:
You will not be disappointed.
[T-Mobile HTC One (M7)] Russ36363:
Updates with what I heard from both going in stores, and calling today.

In stores - All small market stores (in this case, Rochester NY area) are not getting any shipments of either the One or the S4 until the 10th-15th. Heard this from 3 different stores all today. Theyre initial orders were pushed back to satisfy major market/online orders.

Online Order - I called to ask about when it would be shipped, and whether or not I should be waiting for a UPS package. I was told that my order has not shipped, but the phones are not backordered - the issue is with their warehouses not having enough staff to pack them all each day.

Let's play who's lying to me!
[T-Mobile HTC One (M7)] CJohnson1073:
Yesterday when I went into my local T-Mobile store to port my number over from Sprint I asked when they would be getting them in and he said that Corporate decided to hold off on shipping them to retail stores and focus on their online sales. He didn't seem too optimistic that they would be getting them in anytime soon. To me that doesn't make much sense with all the trouble that everyone has been having. I figured that people would rather get them locally than going through the hassle of ordering online and shipping them. I can say after my recent experiences with T-Mobile's customer service that I will be a loyal customer to my local sales rep. I'll let him enjoy the headache of dealing with Corporate!!

He also made a comment that all the stores are now receiving cases and accessories for the new Galaxy S 4 but the phone itself is delayed too. Have a ton of cases but no phones to put in them!! Found it funny!!
[T-Mobile HTC One (M7)] EclipzeRemix:
Phone is delivered but can't open it yet :banghead:
[T-Mobile HTC One (M7)] CJohnson1073:
Why not, I had mine opened as soon as I left the UPS hub and got in the car. I felt like a kid on Christmas morning!!!
[T-Mobile HTC One (M7)] Element515:
because some people probably work? lol I'm assuming the guy is busy
[T-Mobile HTC One (M7)] CJohnson1073:
I figured that too. I was just joking. I have to work this weekend and fortunately had yesterday off.
[T-Mobile HTC One (M7)] benching91:
I have been calling my local stores since the 24th and none have them in store and don't know when they are getting them/in a few days/may 1st. I live in NYC and just assumed this large market would get at least some devices in store but no. I made my final call to local stores but again nothing has come in. So I decided to call up customer service to see if they have the phone in stock but all I get is that the phone is in the system and is not shipping out until May 9th. What the hell is going on...
[T-Mobile HTC One (M7)] EclipzeRemix:
Just got home and was so freakin happy to see it sitting in my front porch!!!! and all i have to say is WOW

phone came with no defects, and the gap is extremely small
[T-Mobile HTC One (M7)] doonroy:
weeeee. congrats. Dont forget to check for screen bleed, dead pixels, Bluetooth, speaker, camera focus, voice recording quality, aux jack, and the TV IR blaster. :good:
[T-Mobile HTC One (M7)] dirtyhamster73:
How's your power button and back key? Glad you finally got it and it's perfection!
[T-Mobile HTC One (M7)] EclipzeRemix:
My power button is recessed a lot but not a big deal havnt had issues

Like everyone else my softkeys are a little unresponsive at times

---------- Post added at 04:55 PM ---------- Previous post was at 04:54 PM ----------

Everything works great :thumbup: my model was made April 22nd so maybe most issues were already dealt with
[T-Mobile HTC One (M7)] stevedebi:
Mine was made on the 15th of April, no issues here either. Something good happened on tax day!
[T-Mobile HTC One (M7)] dirtyhamster73:
Mine is April 15th...no wait, the 12th. Yeah my power button although recessed (it sticks up less than 1mm)isn't a issue to press. Oddly enough, I changed my screen protector today from fosman to am and my back key has been working much better. Could be coincidence, could be placebo, could be the am is thinner and therefore doesn't cause the responsiveness/dead key.
[T-Mobile HTC One (M7)] angel.mariano:
How do you guys know ( the date ) when the phone was built?
[T-Mobile HTC One (M7)] dirtyhamster73:
http://xdaforums.com/showthread.php?t=2209277

It's in this thread. It's also on the phone box but it's not an exact day of manufacturing. It's close though. My date is 4/12 but the date on the box is 4/15.
[T-Mobile HTC One (M7)] EclipzeRemix:
Lol! Glad mine is perfect, going to keep this phone for a long time since it's future proof with LTE and the ac WiFi capabilities
[T-Mobile HTC One (M7)] id10terrordfw:
I really wish it wouldn't tell me out of stock on the website, I have been needing to replace this AT&T Optimus G so I can get 1700 at home or wifi calling in the very least,and this is the One I want, pardon the double entendre. I really hope T-Mobile doesn't make me get the S4 instead!
[T-Mobile HTC One (M7)] EclipzeRemix:
hopefully not, this phone is great and liking the lack of Tmo branding on the phone. I had to wait like 10 days for mine to get here, totally worth it
[T-Mobile HTC One (M7)] stevedebi:
I've read today that some people are getting theirs by calling TMO and ordering that way.
[T-Mobile HTC One (M7)] id10terrordfw:
I'll give that a shot tomorrow. Worst they can say is no!
[T-Mobile HTC One (M7)] stevedebi:
24 hours ordering, dial 611 on your TMO headset.
[T-Mobile HTC One (M7)] angel.mariano:
Thats one of the main reasons im getting the htc one , no ugly annoying carrier branding, i love tmobile, but they didnt manufactured the phone , so theres no need to have an ugly logo... I love how clean and simple the phone looks
[T-Mobile HTC One (M7)] id10terrordfw:
Tomorrow is payday, my rent just got taken out and I refuse to use credit. I'm paying it in full. ;)
[T-Mobile HTC One (M7)] dirtyhamster73:
I wonder if there is no branding on ours because we pay full retail for phones now? At$t and Sprint (not sure about them, actually) have it, but they subsidize phones. Hmm

*does the s4 have T-Mobile branding?*
[T-Mobile HTC One (M7)] angel.mariano:
Im thinking the same ( we are paying full price for the phone ) the att one has a big att logo on the back .. About sprint , im not sure if they have carrier branding....
[T-Mobile HTC One (M7)] blitz911:
Ordered both the S4 and One on the 29th. Status on the UPS website says its here and out for delivery..pretty good considering I'm in Hawaii and shipping always sucks..accidentally chose ground shipping but it changed to UPS 2day for 6.99..:D can't wait to get my One.
[T-Mobile HTC One (M7)] id10terrordfw:
The pictures I have seen say yes it does.
[T-Mobile HTC One (M7)] dirtyhamster73:
You don't mean the one on the T-Mobile website, right? Because even the H1 has T-Mobile branding on it on the website.
[T-Mobile HTC One (M7)] erikiksaz:
I live in CA and my preorder from htc/letstalk added tax.

So if this sumbitch doesn't ship by the 24th I'm just going to cancel the order and buy it in the store.
[T-Mobile HTC One (M7)] stevedebi:
I called a couple of stores here in LA and no one knew anything about the 24th. So be sure and call around before you go...
[T-Mobile HTC One (M7)] Pr20:
I believe online orders from California and Texas get taxed. Not from other places. Somebody correct me if I am wrong.
[T-Mobile HTC One (M7)] shook187:
I'm going to hold off on buying this phone. Like all HTC phones they come out like gangbusters and then fizzle out. I'm not going to overpay so only in a couple of months the prices of these phone will tank.
[T-Mobile HTC One (M7)] Turb0wned:
Only thing that worries me about the 24th is how their is absolutely NOTHING on T-Mobile's website. Even if you search HTC One you only get the One S.
[T-Mobile HTC One (M7)] Joshnor713:
This is obviously going to be a quiet launch, for whatever reason. My local store confirmed the 24th. I'm hoping that it shows up on the HTC site, so I don't have to pay sales tax. Otherwise, I'll be at the store first thing Wed. morning :)
[T-Mobile HTC One (M7)] BodegaBay:
That would be the smart route. For all we know the GSIV might blitz HTC on sales and the One will be relegated to bargain bin prices on subsidies in a couple of months. But the full retail price won't move though.
[T-Mobile HTC One (M7)] alinefx:
T-Mobile Hotspot....

Tethering blocked on the $30/5GB prepaid plan. However, on an AT&T SIM, it's all good. LTE on AT&T in NYC averages 10 Mbps and maxes out at 46 Mbps during off peak hours.

This phone is fantastic - makes me want to quickly unload my Xperia's ASAP (Z and ZL). This version (T-Mobile) is the one to get!!
[T-Mobile HTC One (M7)] dirtyhamster73:
They do have as sign up to be notified when the phone is released.
[T-Mobile HTC One (M7)] rpmccormick:
http://htc.t-mobile.com has been the only existance of it, and it hasn't changed for a month. I want the Car Dock too, much better than a free case I won't use.
[T-Mobile HTC One (M7)] dirtyhamster73:
Agreed.... plus free shipping! I'm going to be a mad woman Wednesday morning ordering the phone! I don't want to miss out on the car dock!
[T-Mobile HTC One (M7)] mouzaihem:
So T-Mobile support tweeted preorders will start the 19th, with a link to the specs for the HTC One...it is a good thing the link goes to the specs for the GS2 :screwy:
[T-Mobile HTC One (M7)] patseei:
i think the site is still being setup, most link like tech spec goes to Galaxy SII. LOL

http://support.t-mobile.com/community/phones_data_devices/android/htc_one_lte
[T-Mobile HTC One (M7)] dirtyhamster73:
I can't find that tweet anywhere. And searching for any articles about pre orders brings up nothing. Hope it's true!
[T-Mobile HTC One (M7)] Evolancer13:
I can "confirm" found the tweet.
[T-Mobile HTC One (M7)] Du22ty:
It's @tmobilehelp not @tmobile which is what you would think would be announcing stuff. I had the same problem earlier.
[T-Mobile HTC One (M7)] oryan_dunn:
Looks like that tweet was pulled. The only one referencing a pre-order for the one is this

https://twitter.com/TMobileHelp/status/324602137457881092

I worked my way back from twitter.com/tmobilehelp