yashsingh1/xdaforums huggingface dataset:
[Android Q&A, Help & Troubleshooting] Edddick:
Do not worry, we have a solution!!

Finally I entered the JXD website and I downloaded the latest firmware for the device.

Inside the file are the instructions to update the tablet and drivers to connect to the pc, but I did not work for me these drivers, so I had to look for other drivers on the Internet (I have no permissions to paste links, I have very few messages in this forum)

I hope this can help you. At least my JXD P1000 is already running at 100% with all Google applications.

Good luck!!
[Android Q&A, Help & Troubleshooting] Tazster:
can you guide me cause i already have those files but what and how do you do it ...
[Android Q&A, Help & Troubleshooting] Edddick:
I just followed the steps in the downloaded file (word document). It's very simple. Sure is better explained that if I try to explain, because my English is not good and it is possible that I confuse someone.

Only one possible problem ... If your pc does not detect the tablet with the drivers provided by JXD, then as I said, you have to look on the internet: Simply search on google "mt65xx android phone drivers"

;)
[Android Q&A, Help & Troubleshooting] robotzeus:
hello,

I am a beginner, I do not speak very good English,

I can not configure my tablet JXD P1000,

I try to download the firmware, JXD English, but I can not do

how to install the play store on my tablet or switch to root mode, Please
[Android Q&A, Help & Troubleshooting] himao:
I also have bought a JXD P1000 in Vietnam. It looks working almost perferctly except GPS.

Problem I had in using GPS is, the satellites are caught but the present location won't be fixed forever.

So google map doesn't show exactly where I am, and it's useless at this moment.

I found similar problems in tablets using MTK6877(?) posted in other bbs. MTK6877 is said to be a brother cpu to this MTK8377.

The solution introduced in that BBS was to put a file named GPS.prop(?) into under /system folder. But it needs root.

So, what I want to say is, are there anybody facing a similar GPS problem?

Or other help or suggestions are appreciated.
[Android Q&A, Help & Troubleshooting] robotzeus:
I don't have software to test the GPS

i have only firmware( w w w .jxd.hk/download.asp?id=1168&selectclassid=020001) but I don't know what to do
[Android Q&A, Help & Troubleshooting] whitelight:
I just recieved mine and so far i like it. My gps wasnt working but i got it to work. My only problem right now is the wifi. Anybody having problems with the wifi with the tablet is in sleep mode. I changed the setting to always stay on but it keep breaking. The symbol is on but no internet connection is going through until i turn off wifi and turn it back on. So far i notice it when i leave it alone for a while, not instantly. I havent done the update yet and hopefully that fixes this problem but if it doesn't, anybody has any ideas. Im also trying a wifi lock app but doesnt seem to be working.
[Android Q&A, Help & Troubleshooting] himao:
As for me, I didn't realize that wifi problem with JXD. It might be because of using power saving apps.

And how did you get the gps to work?
[Android Q&A, Help & Troubleshooting] whitelight:
Well i havent downloaded any power saving apps. Well now the gps is spotty. It was working fine for a while but suddenly stopped. I used the gps status and tools app (i think thats how it is called). Also messed with the native gps settings. The wifi problem im having also happens when im using it as well. So basically at any moment it can happen. Very annoying.
[Android Q&A, Help & Troubleshooting] Tazster:
GPS never worked i still can't access the up grades

I have had for 2 months no GPS can't get to upgrade now cause i get this message

BROM Errors : S_COM_PORT_OPEN_FAIL (1013)

[COM] Failed to open COM 3

[HINT]:

Possible reason:1. If you use UART1 to download DA, please make sure that you have selected the correct UART1 COM port first!2. USB driver is abnormal, please restore them, and then try again.

wifi is non-issue only problem in general the tech support are the following

UMITABLETS: once sold they don't care

MEDIATEK: they are not the reseller THEY DON"T CARE LOLOLOOLOO

JXD: sent an email while i was just trying to get the right driver for mediatek welll they never answered me so it adds up as THEY DON"T CARE

i don't know if anyone is getting the jist they sold ir i feel like a sucker and THEY DON"T CARE

so my advice and i will blog it especially sine my patience is running thin i will blog about it and advise people not to buy from or their product

---------- Post added at 09:35 PM ---------- Previous post was at 08:59 PM ----------

I tried putting a SIM card no work no sim card still no work so how you manage that wizard ....
[Android Q&A, Help & Troubleshooting] whitelight:
I got the upgrade done yesterday. What i did is first connect the tablet to the computer, for the first time, and have it automatically install the drivers, once successful, i chose to install the ones provided in the upgrade file in the jxd website. I got an error saying it wasnt installed proerly on one of them but when i reconnected the tab it connected fine. So i decided to go on with the upgrade process from the word doc in the zip file. Pretty simple like the other person said on this thread, though i did try like 2-3 times before it began. Once it started was smooth sailing. The upgrade made the tab better. Gapps work fine, except i cant install google shopper for some reason. Everything else is pretty stock android with all the google services working. I have yet to see if the upgrade restores gps, so when i do test it out pretty well they ill give my results.

Update on my wifi problem: it seems it is only happening on my portable hotspot only. While on my home wifi it is solid good. When im out and about, it keeps disconnecting from my personal hotspot. Any ideas why that would be?

---------- Post added at 11:10 PM ---------- Previous post was at 11:09 PM ----------

[/COLOR]I tried putting a SIM card no work no sim card still no work so how you manage that wizard ....[/QUOTE]

I havent gotten a sim card yet but i should be getting it this weekend. Ill let you know how it goes.
[Android Q&A, Help & Troubleshooting] colby91:
JXD P1000 - Purchased from Pandawill.com

Hello!

I am having same issues with Google Play, can't sync with or install Gmail. I was able to load the .apk file for Google Play but it fails to launch. Google maps and navigation will not work, and device is unable to determine my location. I was able to find .apk files on the net for Mozilla and Facebook and have those working, but I really need access to Google Play Store.

I was able to download the PC drivers from the JXD website, and now my Windows 7 PC will detect the device.

I tried to update the firmware from the JXD site but says that one of the files is not compatible.

Customer service at Pandawill is unable to resolve the situation and will not authorize a refund.

Is there a way to root this device or install any Google apps?

Mant thanks!
[Android Q&A, Help & Troubleshooting] whitelight:
I cant say why it is not happening right but for you but i can briefly say what i did. I started by downloading the upgrade from the website. I then connected the tablet to the computer and let the system automatically install the drivers. After the sucessful notice i extracted the zip file i downloaded off the website. I installed the drivers from the file. Both driver folders. Both of them had an error after installing them but windows asked if i wanted to reinstall them (or fix the install) using there recommended method. I chose yes for both. Let it finish and whatever the result i closed it and continued ( dont remember if it came out ok or an error again). With all the errors in the beginning of installing the drivers in the folders i check to see if the computer would still recognize the device and surely it still did. Now i went in follow the instruction from the word document in upgrade section. One thing you will have to do i extract another file from within the folders. Its the same on that the instructions says to chose in the program, one of the first steps. Look for it and extract it or else you wont be able to choose it in the program itself. I had problems in the step where you had to turn off the device and connect the device to the computer via usb so the program can detect it. It didnt ork the first time, nor the second time when i disconnectednitnand reconnected it. i closed the program and restarted it. This time it detected it and i just continued as the instructions said. All came out fine with all of Google's services working including play store. Its full fledged tablet now and better then when i first recieved it.

I was having trouble with wifi connection ( internet connection) not sticking with my hotspot only but i think i got a way for it to work. I read that some tablets have similar problems. They were able to fix it by using a static ip instead of the dynamic one. I tried different ones until i found one that stuck. Now it stays connected all day. Its still under testing to see if it is a complete solution or temp fix. Though im liking the results. You with have to check the router settings to see the range of ip's it uses and just chose different one from in there. Thats the only thing i changed. Hope any of this helps as of right now there is no known root method's.
[Android Q&A, Help & Troubleshooting] colby91:
Could you post the zip files?

Could you post the zip files? The ones that I have are not working.

---------- Post added at 07:44 AM ---------- Previous post was at 07:29 AM ----------

I purchased an AT&T sim card from Straight Talk to use with the JXD P1000. I am able to make phone calls and send/receive text messages, however, the data is extremely slow. Looks like I am only getting 2G speeds as the indicator light shows "E" for Edge.

Does anyone know of any settings to speed up the data? The device works great when connected to Wi-Fi, but I was hoping to use the sim card for data when Wi-Fi is not available.

Many Thanks!
[Android Q&A, Help & Troubleshooting] whitelight:
Ok i will later today in the evening when im done at work.
[Android Q&A, Help & Troubleshooting] colby91:
JXD P1000

Downloaded firmware for the third time, unzipped all files. Loaded PC drivers successfully, however when trying to use the Flash Tool I receive the following error when trying to load the scatter file.

"Incorrect scatter file format"

Do you know of a fix? The firmware is dated 04/01/13

Many thanks!
[Android Q&A, Help & Troubleshooting] colby91:
Scatter File Error

Sorry, I didn't realize I could attach a Word doc. I will put in some screen shots of the error message.

Thanks again!
[Android Q&A, Help & Troubleshooting] whitelight:
You extracted the whole zip file right? not just that one file that it says to choose. when you extract the zip make sure you're right clicking and choosing "extract to HA9.JX.MUL.B1.JB.MT28.0320.V3.03+ó+-" and when it's done it should show a folder with a bunch of files, for example, cache, recovery, ramdisk, system, boot, .... and a bunch of other things. i dont think i can attach it because it should be about 600mb. here is the one i used for the file you are choosing in the program but i dont think it will help much unless the rest of the files are extracted and this one is in the same folder.
[Android Q&A, Help & Troubleshooting] whitelight:
yeah it suppose to be dated 04/01/13

Ill try to post a link of the zip file. give me a bit to upload the file. ill post for the main zip, not the whole thing with the drivers.
[Android Q&A, Help & Troubleshooting] colby91:
I started over and downloaded the firmware file from the JXD website. I then moved that downloaded file to a new folder and renamed it, just to be sure that it would not conflict with files that I had already downloaded.

I extracted the zip files and repeated the process, and this time I was able to get the Flash Tool program to recognize the Scatter file. Problem I am having now to to understand the correct sequence for the shut down of the tablet and connect/reconnect. I tried about three times but it was getting very late and I needed to go to bed. I think I am making progress because the scatter file was now being loaded and could see the bottom of the Flash Tool window start to load with files. No transfer yet to the tablet. I'll try again tonight when I get home from work.

I've tried to follow the document but it it somewhat confusing as when to turn off or shut down the device and then reconnect it. If you can remember any of those steps it may help.

Many thanks for your help, and I am determined to fix this thing!

---------- Post added at 07:24 AM ---------- Previous post was at 07:05 AM ----------

One other question I have is, you are supposed to enable the USB debugging when transferring files to the device, correct? When I connect the table to the PC, the PC will recognize the connection and on the tablet you can press the option to allow computer to transfer files to device. I think this is the correct way.

I have a Gtablet that I purchased about two years ago and I was able to root that device because I had step-by-step instructions. However, I had to press the power button and volume up or something like that in order for it to go into APX mode or whatever that is called.

Not sure if it is the same process with the JXD P1000 or if the Flash Tool is some sort of script that does everything for you.
[Android Q&A, Help & Troubleshooting] whitelight:
Ok great one down, the rest to go. I had to read the instructions like 4-5 times to make sure i understood it correctly because i thought i did the first time around and that wasn't the case. Ha ha. I read go through the thing and log down the best i can the steps. Once i get a chance ill go through it. Yeah once its completed, you'll enjoy it much more.
[Android Q&A, Help & Troubleshooting] colby91:
Com error

Well I thought I was making progress but can't seem to make the upgrade happen. When I turn off the device, reconnect and then click on "OK" to start the format I get another error message. Must be something wrong with the driver. I'll attach it in a Word doc so you can view. Did you get an error such as this?

Many thanks!
[Android Q&A, Help & Troubleshooting] whitelight:
Well it goes like this after installing the drivers:

1.	Open flash tool

2.	Click Scatter-loading button on the right

3.	Click on this folder “HA9.JX.MUL.B1.JB.MT28.0320.V3.03+ó+-“

4.	Choose “MT6577_Android_scatter_emmc”

5.	You should see a bunch of things listed ont the bottom of program, for example, Cache, Boot, Recovery, Ramdisk,…etc. The tablet must not be connected.

6.	Turn off the Tablet if not already off. The tablet must not be connected.

7.	Click on the format button

8.	Click OK

9.	Now while the Tablet is off, connect the usb cable and wait (it may take a couple minutes before it begins) (Note: if nothing happens after a while, restart the process until it does. It took me 3 tries)

10.	You should see a progress bar at the bottom of the program. When it’s completed a Green circle will show up. Your Tablet is now formatted and ready for the upgrade.

11.	Disconnect the Tablet (DO NOT TURN ON THE DEVICE)

12.	Click the Firmware-Upgrade button

13.	Connect the Tablet

14.	A progress bar will show at the bottom ( it will hit 100% several times as it is flashing different files to the Tablet.

15.	When completed a Green circle will show again

16.	Disconnect the device and turn it on. Finally, Enjoy the full-fledged Tablet.

Let me know if it worked or not.
[Android Q&A, Help & Troubleshooting] tahiti:
Remove extra characters from folder name, after version number: HA9.JX.MUL.B1.JB.MT28.0320.V3.03
[Android Q&A, Help & Troubleshooting] Don-moto:
How To Get Root?

How To Get Root?
[Android Q&A, Help & Troubleshooting] colby91:
Com Port Error

Hi Whitelight -

I followed your directions to flash the JXD P1000 device, and I'm getting some sort of com port error. I don't hink the tablet is recognizing the driver. I have tried to install the driver several times, using the directions provided by JXD. Do you have a link to any drivers that will work with the JXD P100?

When I've searched the web for MTK USB drivers and downloaded them, the device manager with pick up the device as "Android Phone" - "ADP Composite Interface", and not MTKXXXX.

I will attach a document with the error message, and any help would be most appreciated.

Many thanks!!!
[Android Q&A, Help & Troubleshooting] whitelight:
http://db.tt/XbUF5W1k

Here try this link out. It should be the file that i use except for the drivers ( i say"it should" because ive never posted a link before and hoping this works). I wont be able to post the drivers that i used until tomorrow though. One thing to try also is using a different usb port on the pc and maybe another cable. I used the one that came with the tablet because of the tip of the micro usb part is longer. The regular ones are shorter so they dont stay connected to the tablet easily. Just keep that in mind.

---------- Post added at 06:33 PM ---------- Previous post was at 06:31 PM ----------

I remember someine else here having the same problem with the drivers and googled something to get the right drivers working. Take a look if you havent already. Maybe he/she can share them too on here.
[Android Q&A, Help & Troubleshooting] colby91:
JXD P1000 USB Port

Hi - you were right! I tried a different usb port, and everything worked as you described, I am typing on the tablet now and all Google apps are now loaded, I can't thank you enough!!!
[Android Q&A, Help & Troubleshooting] ghosty69:
Hi all any one make root the device JXD P1000?

Thanks
[Android Q&A, Help & Troubleshooting] whitelight:
That's awesome. Glad I can help. I'm in process of trying to find a work around to get the google play services apk installed, because it cant use G+ without it. For the time being the tablet is fantastic.
[Android Q&A, Help & Troubleshooting] Sagehhh:
hello

I also want to know how to root jxd p1000.

Could somebody help me ?

Thanks !
[Android Q&A, Help & Troubleshooting] colby91:
Invalid IMEI ID

Hi Whitelight!

I just noticed that since I installed the new firmware, on the lock screen it says "Invalid IMEI". The phone works, I can place/receive calls, send/receive text messages, but data is very slow on Facebook and the videos are very choppy. Did you get your Sim card yet? Just wondering if you know anything about the IMEI and what that actually means? I used the APN settings for use with AT&T on Straight Talk and get full bars almost everywhere, but the data speed is extremely slow. I believe I am only getting Edge speeds because there is an "E" next to the phone signal bar area, any idea on how to fix this? I know the Pandawill web indicated that the device would support both 3G and 2G.

Many thanks!!
[Android Q&A, Help & Troubleshooting] colby91:
Invalid IMEI

I called Straight Talk to verify some of the APN settings and they asked me to change the MMSC port to 80. After doing so, the phone would no longer work. Must be because of the Invalid IMEI situation. I'm not sure if you have come across this problem yet but I am seeking a solution.

The tablet is working fine when using Wi-Fi.

Many thanks
[Android Q&A, Help & Troubleshooting] colby91:
Invalid IMEI
[Android Q&A, Help & Troubleshooting] whitelight:
Hey at least we now know that it has to do with it being att. It narrows it down a bit. Ill let you know if i find something. Thanks but i wish i was better, in like rooting and stuff.
[Android Q&A, Help & Troubleshooting] whitelight:
Hey colby91

When you pot the t Mobile type sim card did you get any 3g connection?
[Android Q&A, Help & Troubleshooting] colby91:
Invalid IMEI

No, no signal. The T-Mobile Sim is not activated.
[Android Q&A, Help & Troubleshooting] colby91:
Invalid IMEI

I removed the Sim card again and shut down the tablet. Powered back on and then did a reset, clearing all the data. Powered on the tablet with Sim card and reconfigured APN settings. Phone, text will work, but is intermittent, signal will flash on then off then on again. Seems the IMEI problem is preventing the device from locking onto the carrier network. Have not found a fix yet but I did post an article for help on the Pandawill website to see if their is any solution. I see others have posted articles about the same problems with devices purchased from this company.
[Android Q&A, Help & Troubleshooting] whitelight:
Ok i havent yet found a fix for the imei problem that you are getting. I did find out why we wont be able to get 3g on this tablet here in north america. By default the tablet is sent with a 2100 mhz wcdma band. They use this in eastern part of the world for 3g. Here in the western side we use various others like 850, 1700, 1900,... and so forth. Certain ones for the 2g and others for 3g. Tmobile uses a "newer" 2100 band but that is not usable in our case. The one tmobile uses is a 1700/2100 mix. Different from the one in our tablet. The jxd website mentions that there or the other wcdma bands available. I thought we would be able to toggle between them but you have to request it in advance so they can place the chip in before shipping out. So we are stuck with 2g here in the US as far as i know. At least if we visit the eastern side we can get a local sim card and enjoy 3g there. I dont remember if that was one of your questions earlier but in know it was one of mine. The one way to enjoy 3g/4g now is through a hotspot or otg a mobile data usb stick. Ill search on the imei problem and see if i can help.
[Android Q&A, Help & Troubleshooting] colby91:
Invalid IMEI

Great, thanks for the info! I was wondering why the phone never received the 3G signal. Yeah, I'm stumped by the invalid IMEI problem. Thanks again for all of your help and I will continue to research it.
[Android Q&A, Help & Troubleshooting] colby91:
Invalid IMEI

Still no response from Pandawill regarding the "invalid IMEI" problem that I am having after the JXD firmware upgrade. I know you upgraded your firmware too, but did not end up with this IMEI problem, wonder why that is?

What carrier/service are you using for your voice/text plan? If I can't fix the device I am looking at a N9776 6" phablet that will hopefully get 3G

Thanks again!!!
[Android Q&A, Help & Troubleshooting] whitelight:
I'm using PTEL. They go off of TMobile network. I don't think Pandawill will help much. Send an e-mail to JXD instead. It's service@jxd.cc . If you go with the N9776 make sure you get the right wcdma bands. All frequency bands if possible.