[Galaxy Camera Q&A, Help & Troubleshooting] AbadyRahman:
OK... first of all I would just like to clarify that though I, as a normal human being when distraught, have to express my disappointment, I am not here to whine and complain just for the sake of complaining. I am not here to just bash down this camera. But I am merely explaining my experience with it so far hoping that you would help me reach some sort of peace-of-mind... So please bare with me, and share with me your thoughts and experiences.

I've been using different compact point-and-shoot cameras for a fairly long time, I was used to taking shots with cameras even before digital ones were commercially available. and I've owned many different phones with cameras all of different qualities. So I know what to expect. I have some sort of a broad sense of what outcome I should remotely expect and what limits I have to stop my hopes at.

Having said that, I have to sadly say that the Samsung Galaxy Camera has been THE WORST camera I have ever owned, probably even one of the devices that caused me the most disappointment.

But I keep asking myself... is this how this camera really is? is this how it's supposed to behave? is this the limits of its abilities?

I wonder because of this little story:

When I bought the camera, I bought it from a "reseller"... meaning that they are not the official dealer in the country for Samsung products nor do they even have direct contact with them. I say and assume this because they're selling the camera with NO WARRANTY. Any other retailer sells it with some sort of guarantee.

I know it was a mistake to go for something without guarantee, especially since I was on a very tight budget. But I still bought it because I REALLY wanted the camera, and they sold it for a price a lot lower than anybody else.

When I first bought, and on the very first use.. after I set up the device, and then started testing the camera, a few minutes later it suddenly shut down completely! Black screen, no response whatsoever. I did a battery pull, and the device would reboot then just as it is supposed to start again, it shut down again, sometimes even with the lens open and stretched out just like that. The only way to restart the camera would be to attach the charger usb to it then reboot it.

The same thing kept happening over and over again, so I took it back to them to change it for me or give me my money back. They tried to get away with it saying that "We told you there's no guarantee". Anyway after a long discussion I forced them to take it and fix it.

A week later, they gave it back.. the problem is gone. But that incidence alone kept me always skeptic... especially that now I'm EXTREMELY disappointed with the outcome of this camera.

Let me show you... and please do tell me, is this how the Galaxy Camera behaves? are these the kind of pictures it can take?

I'm comparing pics to those taken by a Sony HX20V, not for the shear purpose of comparing, but to show that I have no problem holding my hands "normally" stable, and there is no serious problem with the lighting of the place.

https://www.dropbox.com/s/o1sxni5t9sw44x3/20130409_080009.JPG

now compare it to this:

https://www.dropbox.com/s/guh9p21t7yydq99/DSC08308.JPG

Can you see the GREAT difference?? and there's just enough light to capture an at least "decent" image..!

Now look at this one..

https://www.dropbox.com/s/qz1pxtzvybkxi7x/20130409_080040.JPG

Compare it to what the Sony took

https://www.dropbox.com/s/dbgxksjp0om81cz/DSC08310.JPG

Yes the image isn't super sharp and clear but it's extremely acceptable and useable!

Check this one out

https://www.dropbox.com/s/cwivq3mklltq0by/2013-04-09 00.44.00.JPG

notice how it's obvious there's a bright chandelier lit on in the room..

https://www.dropbox.com/s/7key32wi9kvyy2d/DSC08294.JPG

Taken by the cybershot even AFTER the bright light was turned off!!

Now this one was taken outside a couple of hours before sunset.. there was enough light

https://www.dropbox.com/s/kbr9c5wpndqox3p/2013-04-08 18.35.38.JPG

I expected the lousy Galaxy Camera to take something at least remotely similar to what the Sony took

https://www.dropbox.com/s/3bs940xqmssnhy4/DSC08288.JPG

See the great difference?!

Don't miss this one

https://www.dropbox.com/s/9u13ducrbgkghoj/20130410_204801.JPG

Here I'm comparing it to what I captured right at the same place, a couple of minutes apart, with a Galaxy Note N7000!!

https://www.dropbox.com/s/wxyzb5t1o5you9i/2013-04-10 20.49.50.jpg

Do you see now what I'm talking about??

This hideous, annoying, extremely distorting BLUR! Why is it there??

Does this camera have no capability of stabilizing the shots whatsoever??? Why would Samsung release a product that takes pictures worse than a cheap phone camera?!

Then again I have to ask, is this how this camera really takes shots??

I mean look at this:

https://www.dropbox.com/s/fld1vqvjzw2mjrr/2013-04-14 09.49.47.JPG

What is this?? seriously wtf is this?!

and it's only because I zoomed in the lens for only x2.8!! You can see in the background how the sun is glaring and there's more than enough light.. I mean I swear even in extremely well lit conditions like this, zooming is like the picture is writing it's own suicide note!

Yes the camera did take some okay shots here and there.. but without zoom, with my hands leaning against something to help stabilize it further, and after several tries, and waiting for seconds before finally fully pressing the button to take the shot.. so what's the use?? if this is how more than most of the pictures turn out like??

How is this considered a point-and-shoot camera? it's more like point-and-hold-your-breath-completely-and-pray-for-the-best-and-shoot-then-get-disappointed camera!

The way the pictures turn out renders this camera useless! I wanted this to be my primary carry around camera in my travels, in holidays and so... but when it behaves like this, then I will be able to take almost NO decent pictures ever... and this is very very sad because it has great functionalities what with it being based on an android system and all.. I really had very high expectations and they have not been remotely met..

Dear fellow Galaxy Cam owners... please tell me what is wrong? IS there something wrong anyway with the device I have? Did I get some sort of pre-mass-production prototype? Is there a way I can tell if that's so? Because I also noticed that everything in and around the camera is French and nothing but French. We don't bring models made exclusively for the French market here in this country...

So tell me... is this the kind of pictures your cameras are capturing? Are you facing the same problem? Do you suffer from the same UGLY blurring problem??

I'm awaiting your answers, hoping I'd finally be able to reach a resting point from where I can decide what to do..

Thank you for your time...