yashsingh1/xdaforums huggingface dataset:
[T-Mobile HTC One (M7)] sprocket87:
Interesting... My order details on my T-Mobile account still show backordered, but I just checked my bank statement and there's a pending charge for $7.43 with a description of "TMOBILE UPGRADE". I don't know what would be $7.43... The total cost for the upgrade will be $143.67 including tax and shipping.

Actually... Shipping alone was $6.99, and 6.5% tax on $6.99 = $7.43 total. Hmmmmmm.
[T-Mobile HTC One (M7)] litso:
Damn, read this and immediately went to check my bank statement. No love :).
[T-Mobile HTC One (M7)] angel.mariano:
Arent they supposed to charge everything together , the phone with the shipping?
[T-Mobile HTC One (M7)] sprocket87:
Presumably. I don't really know. For all I know this $7.43 charge will be pending until the whole amount gets charged. Who knows, T-Mobile be craaaazy lately :laugh:
[T-Mobile HTC One (M7)] angel.mariano:
Cool, let us know what happens, im goin to check my bank account in the afternoon when i get home...
[T-Mobile HTC One (M7)] dale_cooper:
I ordered mine Sunday over the phone (existing customer)... Order updated late afternoon yesterday to shipped. Got the official email this morning. I got a text last night about the upgrade going through .

Should get the phone tomorrow since I chose ground shipping. :)
[T-Mobile HTC One (M7)] sprocket87:
Excellent! Congrats.

In theory since you ordered a day before me, mine will ship today... who knows :)
[T-Mobile HTC One (M7)] angel.mariano:
Im thinking the same , ours will probably ship today , or tomorrow ( since we placed the order on monday) by the way im an existing costumer too, im adding a line to my account with the htc one
[T-Mobile HTC One (M7)] litso:
I'm a new customer, I ordered online on Sunday. I have not received any updates about shipping, and the website still shows it as backordered. Haven't seen anything charges on my bank account either.
[T-Mobile HTC One (M7)] EclipzeRemix:
Hope you guys get your phone soon :D
[T-Mobile HTC One (M7)] qzan7:
getting mine today, ordered over the phone friday, i have a question though, when i tried to do the upgrade online i got a

$20 discount for sticking to my current plan, $5 off the rate and $15 off the data, anyone else got that?
[T-Mobile HTC One (M7)] infernodash:
So, I ordered on 5/3 as a new customer from the tmobile advantage online. I received an email saying it was shipped 5/3 after doing the s-signature. I received another email that the order was processed 5/5, and here it is, today 5/8, I still haven't received a tracking number. I've called a few times and they never once mentioned the word backordered, just that it was sitting and waiting to be picked up and shipped. It's crazy, why not just tell me the phone was on backorder, instead of having me wondering if theres a problem with my order.
[T-Mobile HTC One (M7)] deol 4ever:
Yea I did also since I was on a classic plan from years ago
[T-Mobile HTC One (M7)] HTCMario:
i picked up the HTC One from Walmart for $148, have 2 lines and renewal was past due on line 2. I stayed on the same classic plan. Got a question though.

Line 2 was an old phone (RAZR) with the older, bigger SIM card. They gave me a new microSIM and registered it to the number associated to line 2. i called TMo and reactivated the old SIM so that the Razr would still work. Plan is to use HTC One with Line 1. Will this breach my contract or renewal?..don't want a surprise cancellation fee from pulling this off. :)

btw, Tmo customer support is horrible. After 13 years with them, they wouldn't give me a subsidized phone since moving to the whole Uncarrier no contract thing. They recommended me to switch to a value plan and pay $99 down, $20 for 24 months for the phone. Don't understand why Walmart let me renew and get it subsidized at that price. not complaining though
[T-Mobile HTC One (M7)] EclipzeRemix:
Yea tmo is slacking a lot
[T-Mobile HTC One (M7)] infernodash:
They are...and it's even sadder that I missed out on opportunities to pick it up from a store based on their faulty information. Frustration isn't even the word.
[T-Mobile HTC One (M7)] jlczl:
They were trying to get you to move to the new no contract plans......which generally save you money every month and liberate you from your contract.
[T-Mobile HTC One (M7)] angel.mariano:
Update ......getting my htc one tomorrow

YAAAAAAAY..... i just called tmobile because the website says it cant find my order, and they said that they got more phones in stock today, and my order was ready for ups, she even gave me a tracking number, but she told me to wait after 6 so i can check via ups until they update the website, and i selected overnight shipping, so im getting it tomorrow, if anyone is wondering, i placed the order monday at 4;45pm eastern time ( i live in MIAMI, FL ) , and after i placed the order they said the phone was backordered .... so i recommend to call them if you want the most recent information about you order, heres the number i called 1800-672-5390
[T-Mobile HTC One (M7)] sprocket87:
Very cool!

I just got a text message from T-Mo saying "Thanks for upgrading your device, view your order details online", but no tracking number yet.

Also I was just browsing the online upgrade options for my wife's line and the HTC One is showing in stock now. Just putting that out there...
[T-Mobile HTC One (M7)] angel.mariano:
give them a call and they will give you your tracking number, or wait until it ships , i think she said ups will pick up all the phones by 5pm eastern bacon time
[T-Mobile HTC One (M7)] sprocket87:
bacon time?? haha awesome

---------- Post added at 03:06 PM ---------- Previous post was at 02:57 PM ----------

Just called that #... they said since I was doing an upgrade they would have to transfer me to Customer Care, and the lady there checked my order status and repeated what the online status said... backordered, no more info yet.

I asked about why I was charged the $7.43 and she confirmed that was the shipping charge. Doesn't make sense to me, why would they charge shipping if the phone hasn't shipped? But in any case she said that would be refunded in case the phone didn't ship by 10 business days. Boo.

So I don't know when I'll get it. Meh.
[T-Mobile HTC One (M7)] angel.mariano:
im goin to wait until 6, so i can check the ups website, and if it says shipped, im goin to let you know so you can call them back. maybe yours is getting shipped today
[T-Mobile HTC One (M7)] CJohnson1073:
You might want to log onto UPS's website and sign up for a My UPS account. You can have the tracking info emailed or texted to you as soon as it hits their system. You also have the option once its in their system to have the package held at the closest hub for pickup first thing in the morning instead of pacing the floor all afternoon waiting for the UPS delivery guy. I picked mine up before 9am and would have had to wait till 5-6pm for the delivery to the house.
[T-Mobile HTC One (M7)] qzan7:
i just got mine!! :D:D so excited, i ordered it on friday, coming from my g2 this phone is huge my g2 fits into the screen with room to spare lol, loving it so far, already rooted, and installed a kernel to turn logo into menu and got rid of the 3dots.
[T-Mobile HTC One (M7)] angel.mariano:
thank you...... ups always comes here in the morning before 12m, because i live in a building , so they come here first .. so im just goin to wait for that call from the lobby saying that my phone is hereeeeeeeee

---------- Post added at 02:41 PM ---------- Previous post was at 02:39 PM ----------

how do you like the phone so far?
[T-Mobile HTC One (M7)] harpr33t:
Could be a pre authorization charge?
[T-Mobile HTC One (M7)] sprocket87:
Customer care said it's the shipping charge. Not sure why/how they can charge that if the phone hasn't shipped but oh well. Got my hopes up :\
[T-Mobile HTC One (M7)] blackangst:
This isn't foolproof either. I signed up, and never got a notification from ups or tmo, and even got my phone AFTER cancelling my order lol. I just came home and there it was.
[T-Mobile HTC One (M7)] dirtyhamster73:
Even if T-Mobile hasn't given you guys a tracking number you can still find out the details by going on to the ups website and selecting "by reference", enter your phone number, and it'll show you whether or not it's been shipped and what the tracking number is. So, if you get a text saying the phone shipped but you don't have the tracking just do the above. This is the way I had to do it for my replacement, once I saw people here posting that their orders were shipping I went on to ups and there it was. No notification ever from T-Mobile.

I've never had a problem with my choice notifying me. It's been "foolproof" for me.
[T-Mobile HTC One (M7)] sprocket87:
Just received the following text message:

"Your debit card ending in **** used at TMOBILE UPGRADE for $136.24 USD online or phone purchase"

Schwing! Progress, baby! They charged me for the phone which means its shipping out today... I only paid for regular ground service though :(
[T-Mobile HTC One (M7)] EclipzeRemix:
I had to wait 5ever because I ordered it through ground
[T-Mobile HTC One (M7)] angel.mariano:
hey you got your tracking number already?
[T-Mobile HTC One (M7)] yankele:
Finally my wife's One has shipped, I ordered over the phone on Monday since upgrading trough the website was impossible, and as many other have said, the rep told me the phone was in stock, before processing the order (I asked many many times before she took my card number) and afterwards she was "surprised" that the system moved it to backorder. I ordered ground which costed me $14.99 and up until today when I checked the order status it said pending shipping.

This morning I noticed the order changed to backorder, which I tough it was a bad thing, until around 4:30 pm ET when I decided to check my bank account and there it was, a charge for the 14.99 and another one for the amount of the down payment (143 I think). After seeing this I rushed to check the status of my order but still nothing until about 10 minutes ago that changed to shipped with tracking number and everything!

Tracking number doesn't work yet but I'm not worried about that!
[T-Mobile HTC One (M7)] angel.mariano:
Mine shipped too , i ordered on monday as well, i ordered overnight dhipping so my total was 153. I just checked ups website with my tracking number and it said that a label was created, but i know it because it hasnt updated yet, im supposed to get it tomorrow , im goin to check in one hour to see if theres any updatr
[T-Mobile HTC One (M7)] CJohnson1073:
It took mine a couple hours to make it into the UPS system when I received the notice from T-Mobile. Enjoy!!
[T-Mobile HTC One (M7)] Russ36363:
Mine just finally shipped. Turned out there was an issue with the porting of my number and the names didn't match, yet no one for 2 weeks could figure that out? Didn't even get it fixed through T-Mobile, got an email from Verizon saying there was a port request and they needed more info, and that magically solved it.
[T-Mobile HTC One (M7)] angel.mariano:
Mine was shipped last night about 8:30pm eastern time, i just checked the ups website and guess what..... IS OUT FOR DELIVERY TODAY.... :)
[T-Mobile HTC One (M7)] EclipzeRemix:
Hope you get it soon it's an amazing device :p
[T-Mobile HTC One (M7)] angel.mariano:
They always deliver by 12 where i live . So 4 more hours to go.. I cant wait
[T-Mobile HTC One (M7)] sprocket87:
Got the tracking # this morning... Went to check the details on UPS.com -- I was assuming it would a few days before I got it since I chose standard ground delivery. Lo and behold:

I'm stoked! Definitely did not expect to get it today, what a nice surprise. Looks like the warehouse it shipped from is in Lexington, KY (I'm in southwest Ohio), so that's probably why I'm getting it so fast.

Woot!
[T-Mobile HTC One (M7)] angel.mariano:
Mine got shipped from louisville,KY ( thats what the ups website said ) i thought they only have 1 warehouse
[T-Mobile HTC One (M7)] sprocket87:
Not sure.. mine is definitely Lexingtion: http://d.pr/i/jlwZ
[T-Mobile HTC One (M7)] No_Nickname90:
Really? I was ordering my HTC One to be shipped this Tuesday (05/07). The lady asked me what color I wanted and I said Silver. Does that mean they have the black one? Maybe color option is there even though there is just one color. Hmm...

On a side note, my HTC One is backordered. I ordered on 05/07 and the payment was taking out on 05/08 and it was processed on 05/09. If the payment was processed does that mean it's going to ship? =.D (Overnight because I just couldn't wait!!) I was told it was backordered on 05/08 before the payment was taken out

Also, I can't view my order status online. The 1st method states that either my zip code or order number isn't right. The 2nd method times out. Like the page just doesn't load, on ANY computer. It saddens me. So I'll be calling them again, today to see what's up. LoL!!

---------- Post added at 11:08 AM ---------- Previous post was at 10:57 AM ----------

OH MY GOSH!! That worked!! Scheduled for delivery today!! *manly scream*

http://wwwapps.ups.com/etracking/tracking.cgi?build_trn=yes

Word of advice, I ported my number and tried looking up my ported number and found no results. I used my original Tmo number and it found the package. Oh my gosh!! I'm so happy!! No email or anything. What made me want to check was that the payment was taken out and processed. *can't wait*
[T-Mobile HTC One (M7)] sprocket87:
Looky what Mr. UPS just left...

---------- Post added at 12:36 PM ---------- Previous post was at 12:34 PM ----------

No color choices, only silver. So far.

Congrats!! Just got mine too, I'm actually waiting a few minutes to open it so I relax slightly :D
[T-Mobile HTC One (M7)] jlczl:
Kind of funny all the anticipation on receiving a phone. I'm not making fun, as a matter of fact I participated in all of it when it came out. I think I even posted on this thread but I don't even have it anymore. Sold it. o_O
[T-Mobile HTC One (M7)] sprocket87:
Yeah it is kind of silly but that's also part of the fun and joy of buying shiny expensive gadgets like this. It wears off quick, sure, but don't try to take this moment from me :laugh::victory:
[T-Mobile HTC One (M7)] dirtyhamster73:
I seriously think I'm addicted to the whole process....order phone. Wait. Get tracking, jump for joy. Stalk ups/fed-ex. Get phone, jump for joy. Stare at box for 15 minutes. Open slowly. Hold phone, stare at it, smell it, kiss it. Order next phone :D

Some girls love shoes, I love gadgets :D
[T-Mobile HTC One (M7)] angel.mariano:
Same heree :) ups hasnt come yet, but they always come by this time.. I caaant waaait, im walking around the apt like crazy hahaah
[T-Mobile HTC One (M7)] sprocket87:
Holy crap... can I just say... this phone is......... just........ BONKERS.

I mean, I've had my share of devices. But this... this is like a whole new level. Wow.

We're living in an amazing time peoples.
[T-Mobile HTC One (M7)] RangerLG:
I know when I did the online upgrade order and did the EIP it showed stock then went to back ordered. My card was authorized for the entire amount (down payment+tax+shipping). My phone stuck in back order for a while so I finally went and checked the stores on the day they were supposed to have it. Bought it there then spent a week cancelling my online order. Turns out there was an issue with the EIP. I didn't respond to an email or something which is why my order was being held up. No matter, I have my phone and still enjoying it.
[T-Mobile HTC One (M7)] dirtyhamster73:
Out of all the phones I have owned and do own now I think the H1 just about blows them away....the boom sound is worth the price alone and I hope to see more manufacturers doing the same. I have a htc sensation and its just crazy how light and lag free sense 5 is. It's definitely becoming my all time favorite device, ever. Well, besides the G1, that will always be my fave, it will forever hold a spot in my heart, it was my "first".....you never forget your first :D

---------- Post added at 01:35 PM ---------- Previous post was at 01:31 PM ----------

You're in for a treat! Holding it for the first time I swear I heard angels playing the harp, I heard them say "aaaaaaahhhhh", I saw the sky open up and beams of sunshine illuminated the H1, I think I saw a few doves fly by too.....then, I heard a voice say "that, that is "THE" one. :D
[T-Mobile HTC One (M7)] blackangst:
And everyone said "hallelujah" :p
[T-Mobile HTC One (M7)] EclipzeRemix:
Amen
[T-Mobile HTC One (M7)] dirtyhamster73:
Praise baby Jesus and all the lambs.
[T-Mobile HTC One (M7)] CJohnson1073:
Take Warning

Just saw this today on Pocketables warning about using generic chargers not designed for the HTC One. Its saying that there is a possibility that using a charger that isn't compatible could fry your phone. Funny thing is, I've had my phone for a week and have been using the same charger that I used on my HTC Evo LTE. Today I got a warning stating that if I continue using the charger that it could damage the phone. This is the same warning that the author of the article got and his device became nonresponsive and had to have it replaced.

Pocketables Article: http://www.pocketables.com/2013/05/reader-tip-dont-use-2-1a-chargers-with-the-htc-one.html
[T-Mobile HTC One (M7)] dirtyhamster73:
The phone gave you a notification warning????
[T-Mobile HTC One (M7)] Jayr1987:
yes it does give you warning when you use a charger that is not compatible with the device.. even my htc sensation 4g does that. specially car charger.
[T-Mobile HTC One (M7)] coupetastic-droid:
Finally I might pick mine up in a few hours. I hope my local tmo has them in stock.
[T-Mobile HTC One (M7)] Shadow Samurai:
T-Mobile HTC one registered as the European version in Google play. This makes this an unlocked version that just works with T-Mobile. Love their new plans.

Sent from the one and only HTC One
[T-Mobile HTC One (M7)] angel.mariano:
I got mine a few hours ago and I love oooh
[T-Mobile HTC One (M7)] coupetastic-droid:
I've called 9 stores by me and near where I live and none have not even received a shipment for the One. Wow!
[T-Mobile HTC One (M7)] dirtyhamster73:
Same in my area, actually only one store out of about 5 or 6 have/had it. They are out of stock. None of the T-Mobile stores know if they'll get them either....no accessories either.
[T-Mobile HTC One (M7)] coupetastic-droid:
Thats alot of BS! I been waiting for this device for so long and now I cant even walk in a store and buy it.
[T-Mobile HTC One (M7)] EclipzeRemix:
Yea that sucks, the best bet is to order it online
[T-Mobile HTC One (M7)] coupetastic-droid:
Ive never bought a phone online for delivery and I dont think I want to start now. I like opening the box right in front of the reps just in case some thing is wrong with the device. But it seems like I wont have a choice. We'll see what happens after the 15th.
[T-Mobile HTC One (M7)] dirtyhamster73:
When my first H1 came and I needed a replacement I didn't want to deal with shipping back and all that, I wanted to just return the phone and just buy it in the store, that way if something was wrong I could just walk in a store and exchange. Yeah, no.....I don't understand why the H1 isn't being made a big deal by T-Mobile, it should be.....it's one of the best devices they've ever had.
[T-Mobile HTC One (M7)] EclipzeRemix:
Mine came perfect but it's true there is a risk
[T-Mobile HTC One (M7)] No_Nickname90:
I was cleaning my bathroom while my mom's fiance was getting read to leave. I knew the phone would come today. I had work later on at 3pm. In the shipping, it said it would be delivered before 3pm (by the end of the day for residential addresses) I figured it would come after work. I was sad.

So while going downstairs to go get the broom, I see a package on the stairs...

Yea... I decided to finish cleaning the bathroom when I got home. Already rooted and have a custom ROM. I'm not looking into modifying the HTC button to be menu.

=.D
[T-Mobile HTC One (M7)] Evolancer13:
I just ordered via 611. Still waiting for an email, and money to be taken out of my account, Im a bit worried and anxious.
[T-Mobile HTC One (M7)] CJohnson1073:
It did, it warned me that if I continued using the incompatible charger that the phone could be damaged. I just stopped at a T-Mobile store tonight and the salesman confirmed that some of the newer phones wouldn't work with older cheaper chargers. He said he's seen some brought in that had fried batteries.
[T-Mobile HTC One (M7)] dirtyhamster73:
I've never seen a message like that.....I've been using a Gen "Andru" charger for a while now....I'll assume it's compatible since I've never seen that message. And hope I don't...lol.....I love my Android charger!

Thanks for the info though.

---------- Post added at 09:21 PM ---------- Previous post was at 09:20 PM ----------

I've never received that message with my sensation, and it spends more time on the car charger than on the house charger. Wow....
[T-Mobile HTC One (M7)] EclipzeRemix:
I'm using my old SGS3 charger and never got the message
[T-Mobile HTC One (M7)] towelboy:
I think with the charger issue as long as you aren't using a generic $2 charger from Amazon you're okay
[T-Mobile HTC One (M7)] sprocket87:
Yeah.. the really cheapies are typically only putting out 500mAh max, if that. The HTC charger is a full 1A charger, and from what I remember the phone is set up to do a pretty slow, safe charge even at 1A. Anything less might be asking for trouble. But I've used 3 different non-HTC chargers from other phone brands (Samsung, Motorola and a generic one that puts out 1.1A that I use with my iPad via Lightning > MicroUSB adapter) without any issues. Yet.
[T-Mobile HTC One (M7)] branshaw09:
For anyone out there that has had to replace their One for warranty reasons... Did you get a brand new one or do they have "like new' or "refurbished" One's yet? I had a few dead pixels pop up on my phone last night and they are replacing it under warranty. I asked the sales associate if I would get another brand new one or if they have like new/refurb producs of this phone yet. He said that the system didnt identify it either way, but his gut says it will be new because there is no way that they can already have like new devices ready for this phone. Anyone?
[T-Mobile HTC One (M7)] dirtyhamster73:
I received a brand new one. If it's been less than 20 days some you've had the phone it'll be a brand new one no matter what.
[T-Mobile HTC One (M7)] branshaw09:
Thanks! Yeah I've had it for 16 days.
[T-Mobile HTC One (M7)] Russ36363:
Just got the phone, very nice. However, how the hell do I get rid of the highlights tab on the home screen?
[T-Mobile HTC One (M7)] dirtyhamster73:
"Highlights"? Do you mean blinkfeed? You can't, but you can make another screen your home screen by opening your app draw and selecting an empty screen as home.

If you don't want blinkfeed pulling in data just don't set it up and move it to the last screen on the left.
[T-Mobile HTC One (M7)] angel.mariano:
UPDATE

i got mine yesterday. and i love it, but i just called tmobile to get a replacement , my phone has 7 dead pixels, the power button it not raised enough so is impossible for me to press it, theres gaps all over, even on the sides ( im talking about a big gap) , the top left of the screen is so raised that i can see the little curve that forms from it , and those home and back buttons, i have to press it 4 times for it to respond well, im supposed to get the new one by Wednesday
[T-Mobile HTC One (M7)] dirtyhamster73:
You don't have to send yours in first, right? You'll send it in when you get the replacement?

My replacement was much worse than my original as far as gaps went, my original had one little gap on the top left corner.
[T-Mobile HTC One (M7)] angel.mariano:
they said that i will get the new phone on wednesday. after i get it , i send the the defective one without the sim card

... i hope the new one comes with better build quality , at least less gaps than the defective one... but what is really annoying is the raised glass...
[T-Mobile HTC One (M7)] dirtyhamster73:
Yeah definitely the raised the glass would be worrisome for me. Hope all goes well! :thumbup: