yashsingh1/xdaforums huggingface dataset:
[AT&T HTC One (M7)] raqball:
I wish they would calm down as well but sadly this is XDA and this garbage will only continue and I imagine it will get worse as more people get their devices..
[AT&T HTC One (M7)] brekec88:
Your crazy. I've bought 6 phones in the last two years (Gs2.Gs3.hox.gn2.ip4s and 5). I've never had to just deal with defects, in fact I've never even experienced one. Asking for a defect free phone is not asking for too much. If I pay 600 + bucks for ANYTHING it better not have defects. I mean 0. Flawless. Bottom line is this units shouldn't have made it past quality control and out of the factory. Also I am not saying other OEMs don't have comparable problems, just that no one should have to just accept a glaring defect. If it doesn't bother you more power too you but don't harp on people are.

---------- Post added at 12:31 AM ---------- Previous post was at 12:28 AM ----------

= I'm not saying there's a gap and an over hang......but.....there IS a gap and an over hang. Lmao
[AT&T HTC One (M7)] raqball:
I don't think it's that people want to exchange a defective device it's more that they throw tantrums..

Posting a tantrum on an internet forum is going to fix the defect???

I'd rather have people post the issues in an ADULT manner and have a discussion over it rather than over-hyped thread titles, tantrums, and childish posts..

But hey, that's just me I suppose...
[AT&T HTC One (M7)] brekec88:
Go to a couple physical stores and try and get a good one.

---------- Post added at 12:36 AM ---------- Previous post was at 12:35 AM ----------

Fair enough, if it's got a defect just send it back no need to rant.
[AT&T HTC One (M7)] Bigjim1488:
Just got mine, no gap but top of the screen isn't flush with the speaker. I guess it's back to ATT for me to get another.
[AT&T HTC One (M7)] vioalas:
I'm just throwing this out there, I'm sure most of you are aware that the top and bottom speaker covers aren't really part of the phone's unibody design, it's just glued over the speaker to make it look nice.

So here's my thing, even if dust does go in through there, will it even go into the screen? If so, dust can also go in through the speaker holes as well. I know those are smaller holes, but that's besides the point. I think the phone would be fine even with a slight gap, because there is also adhesive under there, just my 2 cents.

It's worth exchanging the device it you're not content though.
[AT&T HTC One (M7)] madelman99:
Not so easy to exchange...

I preordered mine back on the 4th of April and received it on 18th (64gb version). Not only my phone has a gap but the plastic also protrudes beyond the speaker grill. there are also some tiny pry marks and some dirt stock in there. I called Att and was told to take it to the store and get it exchanged. None of the stores have the 64 gig version. Att also told me that they cant exchange it because they don't have any 64 gig versions. I was told I could go the warranty rout but then I will receive the refurbished phone. So my only option is to return it and wait until the 64 gig version becomes available. :crying:
[AT&T HTC One (M7)] virus86:
After further inspection of my One. I have the gap and a small ding. Would AT&T still charge $35 for the restock fee?

Im getting a TPU for my phone, which should protect that gap, but as a Quality Engineer..this is unacceptable for a premium phone. I wonder what their tolerance for "zero gap" is.... +/- 0.1 mm?
[AT&T HTC One (M7)] madelman99:
I was told I wouldn't pay a restocking fee, because the phone is considered defective.
[AT&T HTC One (M7)] virus86:
I dont know if I should exchange due to a minor inconvenience. It took me a few hours to get all my apps and settings back in order. I just hope the Black version comes out within 14 days. Hopefully the "within weeks" announcement by HTC on the black version means 8 days lol.
[AT&T HTC One (M7)] stray_pube:
I don't notice any gaps on mine, but I do have a slight over-hang upper left speaker grill and my lcd screen comes out a Red C Hair or 2 over the edge in the same area. I think this is more of an issue with how the plastic that surrounds the phone is cut/injected and I have a little less in those areas. The bottom line, both are issue that I wouldn't have even noticed had it not been for all OCD observations of this board and therefore not a concern.:silly:
[AT&T HTC One (M7)] madelman99:
I noticed the gap right away, plus if there was some dirt in there after just few hours, just think what will happen in few month. I am returning mine and waiting for the black version.
[AT&T HTC One (M7)] SkriblZz:
Yup. I regret coming to this board for that reason. lol

---------- Post added at 02:35 PM ---------- Previous post was at 02:28 PM ----------

Dude, that is a defect, for sure. A ding? That's a little much.
[AT&T HTC One (M7)] virus86:
I went back to AT&T and I didnt have much leg to stand on since all 4 of the demo units had the gaps. I guess Ill wait for the Black version and hope it comes soon.
[AT&T HTC One (M7)] SkriblZz:
Honestly, I've looked at the pictures from all reviewers, they all have gaps. Now, not all of them had dings, signs of red adhesive, or crappy cutting jobs, but gaps, yes. The game won't but me. Especially because I CAN glue it, if I so choose. (syringes!) The only deal breaker is dead pixels, screen being off center, dings, or a crappy cut job. The adhesive can be cleaned. No worries.

http://ascii.cl/conversion.htm
[AT&T HTC One (M7)] shook187:
I recommend anyone who is complaining about a hairline gap seek a doctor for OCD
[AT&T HTC One (M7)] Bigjim1488:
Can my doctor fix the gap?
[AT&T HTC One (M7)] shook187:
I'm sorry but some of the gaps I've seen in pictures are very minisculeish and seeing people sticking their finger nails in it, like trying to prove a point is quite pathetic.

Just do what you normally would do and put a case on it and forget it.
[AT&T HTC One (M7)] Nexii:
LulZ
[AT&T HTC One (M7)] daddioj:
i agree! although mine came no gaps. but people complain plastic. now premium they complain about gaps. granted if the gaps are huge thats a diff story but some of the things people pic are rediculous
[AT&T HTC One (M7)] Nexii:
its not about the materials. its about the advertising.

here let me paint the picture for you. I'm going to make this usb that what when connected to a computer with internet connection, automatically back ups your files to dropbox. Now you go buy this said usb and it doesnt do that.

1. false advertising.

2. your going to feel cheated.

3. it sucks because you bought it for that same reason that your files wont be backed up and you are paying for said feature.

Same with HTC. they are advertising a ZERO GAP construction. Now you receive your phone and you have the grand canyon on top and bottom, and you have a over hangs and what not.

Now if they didnt advertise the hell out of the zero gap construction, nobody would have of noticed it, but they did.

And that is where HTC went wrong.
[AT&T HTC One (M7)] daddioj:
I'll paint a new picture. things happen. replace it?
[AT&T HTC One (M7)] Nexii:
I'll paint over yours, don't advertise something you can't achieve.
[AT&T HTC One (M7)] daddioj:
i'll paint and primer all over yours lol. why cant you just replace it?
[AT&T HTC One (M7)] Nexii:
Lulz, i'll sand yours down and repaint. Because, i shouldnt have to replace it in the first place. for example, I ordered mine from 611, the att store is not going to replace it if it is defective, hopefully its not, but they wont and ill have to go through the process of warranty exchanges and what not.
[AT&T HTC One (M7)] daddioj:
that stinks. i went into best buy walked out. no gaps no over hangs i dont know what revision mine is though

HT346
[AT&T HTC One (M7)] Nexii:
Pretty much. But hopefully it wont.
[AT&T HTC One (M7)] lowandbehold:
Do not mistake build materials for build quality, they are two completely different things. You can slap and glue some amazing aluminum "gap-less" "unibody" parts together, that doesn't mean the build quality is up to par.

The simple fact is, you are paying $600 for a device. You shouldn't have to "slap a case on it and forget about your little gap". A companies build quality will not improve if they can slip defects, no matter how minor they are, past their consumers. The device is amazing, yes. But, as consumers, you should demand perfection. If you don't demand perfection from a company, they will keep producing sugar coated ****.
[AT&T HTC One (M7)] uberamd:
I'm 100% with you on this. Mine, too, has a gap near the power button that is already starting to get little things stuck in it. As you said, this is a $600 device, to say that things like this are no big deal is a bit silly.

Funny enough, the whole reason I got an HTC One in the first place was because the iPhone 5 I purchased 2 weeks ago had a loose display and power button. Now I swapped that for a device with a visible gap in the body. The HTC One is a rock solid device and looks amazing, and the look of the gap isn't what bothers me. It's the "well, what's going to happen a year down the road when a bunch of dust gets in through there?"
[AT&T HTC One (M7)] Napoleon_PhoneApart:
As the owner of both an iPhone 5 and an HTC One, I was wondering when someone would get around to adding the word "gate" to this issue.
[AT&T HTC One (M7)] grukko:
My One was gapless but the screen stuck out almost one mm higher than the upper speaker grill. Anytime I had to swipe down to get notifications it would scrape my finger. When I went to the store to return it the guy there said all the ones he had in the back were like that. I ended up just returning it for a refund. Gonna wait for the black one and see if HTC has improved the manufacturing process by then.
[AT&T HTC One (M7)] eallan:
My iPhone 5, and for that matter N4, both are put together better than this one.
[AT&T HTC One (M7)] greyhulk:
My AT&T One had a noticeable gap in the top. My Unlocked Developer edition was flawless.

HTC has always had quality control issues (dust under the screen, dead pixels, etc.) and I have personally had several bad HTC devices over the years. When you get a good sample, it's flawless, but there are quite a few that get off the assembly line that clearly shouldn't.

This is something HTC needs to improve upon. You don't ever see this lack of quality control on Apple or Samsung devices, certainly not with this frequency.
[AT&T HTC One (M7)] Silellak:
I can't think of any HTC devices that just died the same way the S3 and Note 2 did last year...
[AT&T HTC One (M7)] Jooosty:
What exactly does this mean? I am a note 2 user lol

Sent from my Note 2 hehehe (:
[AT&T HTC One (M7)] raqball:
I'm not denying that HTC needs to improve their QC but this statement made me do a double take...

Apple has had a TON off issues with the iPhone 5 and QC. Phones that chip along the bezel is common and when it was 1st released many users reported getting iPhones that came dented, dinged and with chips already present.

I don't know if Apple has fixed this or not but I assume they have..

Samsung I agree with. I don't recall ever reading about mass production issues with any of the Galaxy line of phones..
[AT&T HTC One (M7)] tuxonhtc:
He's referring to the SDS that some devices the 0fx1 EMMC chip suffered from. That was not at random though, anyone could just check the devices with fx01 chip and return it back. And the ones with the chip and updated to the latest firmware had no issues either AFAIK.
[AT&T HTC One (M7)] californiarailroader:
I wonder how many even know where the "gate" part got it's name. ;)
[AT&T HTC One (M7)] Napoleon_PhoneApart:
I've asked that same question a few times, being a survivor of the Nixon era myself. :)
[AT&T HTC One (M7)] californiarailroader:
Lol Me too, I'm 41 (42 in November), so I was a little boy during his 2nd term (1973-74) and resignation in 1974. Jimmy Carter is the president I remember most from my 70's, and he's one of my favorites ones too.
[AT&T HTC One (M7)] Napoleon_PhoneApart:
I've got you by about 16 years. :)
[AT&T HTC One (M7)] californiarailroader:
Lol Well, I'll be there too, in 16 years :D You're about the same age as my brother and sister, they're 58 and 59.

Speaking of things from our childhood, I bet most don't know where "Don't drink the Kool-Aid" came from. I actually live about a mile from where he had his commune here in Redwood Valley, he and his followers moved to Guyana from here to form Jonestown. The property now has a Assembly of God Church on it. http://goo.gl/maps/4qrrD He actually used Flavor Aid, not Kool-Aid.

So there you have it, the origins of those two phrases :D
[AT&T HTC One (M7)] Napoleon_PhoneApart:
It was Jonestown, but who's counting? :)

And I live a few miles from Watergate.
[AT&T HTC One (M7)] californiarailroader:
Oops, you're right, it's early here :D
[AT&T HTC One (M7)] Jooosty:
Wow I had no idea. Guess im lucky!
[AT&T HTC One (M7)] tuxonhtc:
Only a few are unlucky actually, just download https://play.google.com/store/apps/details?id=net.vinagre.android.emmc_check&feature=nav_result and check if you have fx01 chip. If not you're good :p
[AT&T HTC One (M7)] Jooosty:
Sane chip. Im good. Lol right on!

Sent from my Note 2 hehehe (:
[AT&T HTC One (M7)] jbarrack:
This whole thing brings up an interesting delema for a lot of us users. I am extremely OCD about my phones. I have a slight gap in the top and bottom speaker grills and and a slightly raised screen lip on the top speaker grill. Luckily I have no screen pixel issues or other build defects. The build issues do bother me but not enough to give it back and test my luck with a new one.

Other than that I am in love with this phone. But lets face it, in 6-9 months when the next big thing comes out this phone will be on eBay.
[AT&T HTC One (M7)] graffixnyc:
The one I returned today(not for a gap but a headphone jack issue) had a small gap but nothing major and I could live with it(and I'm pretty OCD about stuff like that) But when I was in the store they had 3 display models, all of them had pretty bad gaps that if I had gotten one of them it would be returned in an instant. lol

My new one will be here by Wed the latest. I'm hoping that it doesn't have a gap like I saw on the 3 in the store.
[AT&T HTC One (M7)] Andrmgic:
My replacement HTC One from Amazon also had a gap on the bottom and an excess of plastic at the top and the top of the screen wasn't flush with the speaker grill.

I was able to fix the screen and speaker grill, but the bottom gap couldn't be fixed. In the process of trying to fix the bottom speaker grill gap, I damaged the One (scratched metal).. so at this point, I'm just going to slap it into a thin case to hide the (very small) gap and the blemishes and enjoy the phone.

Screen has no dead pixels, no broken camera glass.. functionally perfect.

Time for me to stop worrying and just enjoy the phone for the great device it is.

Here's hoping HTC's next device will have the level of care required to make the phone's wonderful materials fit together perfectly in the first place.
[AT&T HTC One (M7)] Bigjim1488:
I ordered my dev version. Should be here tomorrow, let's hope that the quality on it is better so I can return my ATT branded one that has little gaps and uneven screen :mad:
[AT&T HTC One (M7)] bosotros:
The uneven screen is normal. It should be just slightly higher than the spkr grille at the top of the phone and the opposite at the bottom. It's the way the phone is built, which btw is being called the best built android phone ever by almost every reviewer.
[AT&T HTC One (M7)] Napoleon_PhoneApart:
You have a source for this statement?
[AT&T HTC One (M7)] bosotros:
Just this thread and another thread from about a week ago. Everyone has said their phone has the same thing. I've seen one other One in a store and it was identical to mine in this regard. The difference in height on every one I've seen mentioned and the two I physically held in my hand is less than the thickness of a sheet of paper. The offset seems to be the same every time, higher at the top and lower on the bottom. It's almost too slight to even notice but to call it a defect or poor build quality when it's almost certainly just the way the phone is designed seems like such epic whining and so totally unfair to HTC.

HTC has delivered a phone so remarkable in its construction that reviewers are almost unanimously calling it the best built android phone ever. It doesn't deserve to have thread after thread bawling over some incredibly petty detail that ends up as an indictment against the engineering and a general consensus at xda that the One has multiple defects and build quality issues. You'd think it was a total piece of crap from reading this forum and the international forum if you focused on the build threads. I find it especially sad when it's about something like the screen not being flush enough which really looks to just be the way it's made. HTC deserves more respect for this piece of work and lurkers don't deserve to be turned away from it in fear of getting one that's got horrible defects all over it. Seriously.

I can't bring myself to put a case on it it's so awesome.
[AT&T HTC One (M7)] lowandbehold:
Interesting...so the people with no gaps and a flush screen are actually the ones with the defective phones? Now I've heard it all...
[AT&T HTC One (M7)] phositadc:
I laughed.

Sent from my HTC One
[AT&T HTC One (M7)] Bigjim1488:
He must be on the HTC payroll
[AT&T HTC One (M7)] Bigjim1488:
Just got my dev version :banghead:
[AT&T HTC One (M7)] Bigtnew:
Great Googly Moogly, that's an impressive gap you have there!
[AT&T HTC One (M7)] phositadc:
Similar to the gap in my AT&T version. Does the bottom have gaps? Is the screen flush? Any dead pixels?

I've got a top gap and screen isn't flush, but no other problems, so I'm planning to keep. If I exchange I'll probably end up with dead pixels or something worse.

Sent from my HTC One
[AT&T HTC One (M7)] manny02:
the gap is consistent, are you sure that there is no way to fix it? i've a similar gap, not so significant but similar.
[AT&T HTC One (M7)] graffixnyc:
Wow, looks like your phone has been getting around to have such a big gap... :D

My new One comes today... Hoping there isn't a big gap. The one I returned didn't have a big gap at all (returned for a defect)
[AT&T HTC One (M7)] vwmaniacx:
Mine has slight gap on the top, as well as the the top left corner is not flush, but I have also never had a phone that was perfect. Put it in a case, don't notice it, or find it to be a problem. keeping mine. :D
[AT&T HTC One (M7)] graffixnyc:
Because there is no such thing as perfect. People need to stop searching for a "perfect" one because they will never find it. I mean if perfect was possible we would have world peace, everyone would be rich and beautiful..

Two quotes I love, One from a movie, the other from a song

"Screws fall out all the time, the world is an imperfect place."

"Why am I searching for perfection, knowing it's something I wont find"
[AT&T HTC One (M7)] dsf767:
Just got mine today have a very minimal gap on the bottom and an even smaller one on the top. I can live them with. the screen is flush with no dead pixels. All in all I'm happy now I just need to keep it nice while I wait for my case.
[AT&T HTC One (M7)] Bigjim1488:
What can I say, she's easy ;)
[AT&T HTC One (M7)] Bigjim1488:
Besides that everything else is perfect. Screen is flush as well as volume rockers and corners. No dead pixles to be seen either, ran the test came up fine. I will probably keep this one. On a side note I did notice that the AT&T version has a different screen. The AT&T One has a bluer screen (cooler?) then the dev version.
[AT&T HTC One (M7)] NowhereOutThere:
Are people getting AT&T to exchange their Ones? I just stopped by my local AT&T in hopes of exchanging my unit with a gap on the top end along with the uneven screen. They looked at me like I was insane, then told me I could exchange it as long as I paid the $35 restocking fee.I suppose this varies with location, as the manager pretty much has final say.
[AT&T HTC One (M7)] bosotros:
here's my point;

Defective phone - screen not flush and has overhang

Perfect Phone! - solid construction, perfect fit.

I actually didn't even know I had an overhang or a micro sized gap until I did the macro photography.

Anyone worrying about whether to buy this phone or not, based on the "build quality issues" needs to be aware of just how silly a lot of it is. I can't think of ANY current phone that looks or feels like it is built better except maybe the iPhone 4/4s (which I'd call a tie).
[AT&T HTC One (M7)] shook187:
I actually do think it's insane that people are trying to return phones because of a little gap that absolutely does not affect anything at all.
[AT&T HTC One (M7)] graffixnyc:
GF just brought the one that was delivered today (had it delivered to her house) and NO gaps!!!! the one I returned had a small gap but nothing that bothered me enough to return it for that reason. This one is gap free :)

Edit: but it has a dead pixel :( going to call AT&T today and get an exchange. Dead pixels drive me crazy
[AT&T HTC One (M7)] cloudedhopes:
How are people detecting the dead pixel?

On the subject of gap... Got my phone from AT&T yesterday and there a hairline gap... By I'm cool with it.
[AT&T HTC One (M7)] Bigjim1488:
Download a dead pixel app from the market
[AT&T HTC One (M7)] thekalby:
They still making the phones with gaps and imperfections? Or have they fixed that by now?
[AT&T HTC One (M7)] Pure+:
They have pretty much fixed that by now. All the affected devices I think we're sold by last month. And I have not heard of a black one with issues and I also have a perfect silver one.

Sent from the Pure Ninja Black HTC One
[AT&T HTC One (M7)] thekalby:
I'm planning on getting a silver one from AT&T next week, hopefully it will be perfect.
[AT&T HTC One (M7)] Nyxagamemnon:
It's not fixed by a longshot.
[AT&T HTC One (M7)] drakeymcmb:
Well I just got a 2nd one today because my wife wanted one bad and hers is perfect
[AT&T HTC One (M7)] stickbo:
This makes me optimistic. I am on my second and the screen is getting worse by the day. Probably because I keep pushing the screen down trying to make it flush. I was going to wait for a hardware rev or until they fix this crap. I went through about 10 to find the best one in two stores and gave up. I don't even care about the plastic gaps, that is really a non issue, but the screen flushness is killing me. Fingers crossed for round 3. :)
[AT&T HTC One (M7)] SlimJ87D:
Gap gate sounds like something from Star Craft...
[AT&T HTC One (M7)] californiarailroader:
It's another play on this famous event, which happened when I was a child (I am 41)

https://en.wikipedia.org/wiki/Watergate_scandal
[AT&T HTC One (M7)] SlimJ87D:
LMAO, is it really? Who coined it? The watergate will always remind me of Forrest Gump when it is revealed he is the one that calls the cops.
[AT&T HTC One (M7)] californiarailroader:
I don't think any one person came up with the term, it's named for the Watergate Hotel Complex (now Apartments) in Washington DC, President Nixon's men broke into the Democratic National Committee's HQ located there in 1972, in an effort to smear them in the presidential campaign.
[AT&T HTC One (M7)] SlimJ87D:
I was actually talking about the Gap Gate and how it relates to the water gate. Do people here really feel like it's a scandal?
[AT&T HTC One (M7)] ahighone:
I'm surprised this isn't 50 pages long with a link to an online petition demanding HTC do something about it.

I'm not surprised at the Samsung and Apple fans using this thread as a way to try and rib HTC.

I'm not surprised that some people "find this unbelievable that HTC would do this to them."

I dropped mine twice the second day I had it and it's got a crack from top right to bottom left and I would still fondle the person who designed this phone if he/she would let me.

It's the greatest phone ever created by mankind.
[AT&T HTC One (M7)] SlimJ87D:
Update to Android Revolution 10.1. Then you'll be happier.