yashsingh1/xdaforums huggingface dataset:
[One (M7) General] dobknobby:
Non-repairable, but HTC will have their ways to save money. . .

Only thing that makes me laugh is the amount of people slating this handset because it charges quite SLOW! Get over it, id rather that than it run out in the space of 2 hours!

The little overhang on the bottom i can handle, if i get other issues then i will contact HTC. But... in terms of quality, value, useage, i dont think there are any other companies quite like em (apart from Nokia back in the day! Especially comparable to the one atm. . . rant over. Sorry, enough said.
[One (M7) General] Terrorantula:
battery life is so bad and the thing gets mega hot, I've watched video for 1 hour 30 mins and it has gone down to 69% from fully charged :\ I don't get why it is getting so hot, it makes it uncomfortable to hold. At least with plastic the heat stays in one spot, this phone with the metal rear just spreads it, the rear of the iPhone 5 never gets hot and that is metal.

I'll give it a few more days but if it don't improve I'll just exchange it for a GS4 pre order, at least there I wont have to worry about the heat killing the battery early as you can just swap them out.
[One (M7) General] thehairybaboon:
I haven't experienced the slow charging thing at all it's actually really fast :L about 30-40 mins for full charge from about 3 percent...
[One (M7) General] villa08:
Same here
[One (M7) General] dmk123:
Think I agree my htc gets soo hot sometimes it's really annoying and makes me not want to use it for certain apps which kind of defeats the purpose of a smartphone

I do have the gap too and overhang

I'm thinking of exchanging with my provider or get the s4? I dunno
[One (M7) General] Terrorantula:
Yeh Im defo gonna call up tomoz and send it back, I played 15 mins of Angry Birds, lost another 20% of battery life and it was so hot when I held the back of it. I gave the phone a chance, I wanted to like it and if it didn't have the poor battery or the heat problem I would have done. I put the phone next to a GS2 playing Angry Birds for the same time and the GS2 lost 4% and the One lost 20%. The GS2 wasn't hot and the HTC One was so hot it spread all through the metal of the phone.

I don't see how this didn't come up in reviews.
[One (M7) General] thehairybaboon:
The thing is by the time you receive your sgs4

then the new batch of phones from HTC will have these problems sorted, plus after using an android phone of this quality I don't think I could switch to samsung, nexus or Sony yes but Samsung would be too much of a step down in many ways
[One (M7) General] Will.1:
F***k I got stop opening these threads. Didn't notice I had the issue until now. Pretty liveable though.

It is a problem with the metal plates since indeed you can't push it in. Plus that metal sound plate is a mess, mine is alright compared to some others but it's the source of all the problems, overhangs, gaps, missalignments etc...

Hope they can fix it soon enough
[One (M7) General] thehairybaboon:
Yeah me too the more I read the more I can't bare the phone because even though it really is like the smallest of faults (except the heat which actually bothers me) it's still messing with my head.
[One (M7) General] knowskillz:
Think of it this way then, because you have an aluminium case it acts as a big heat sink cooling your CPU there for causes less degradation over time.

The issue atm with the Nexus 4 is because it is so enclosed with it's plastic and glass the heat can't escape causing it heat throttling issues (google nexus 4 heat throttling). I wouldn't be surprised if the SGS4 has this issue as well since it's s600 is clocked higher.
[One (M7) General] Hunt3r.j2:
The reason why HTC designed the phone this way is so that even if you experience some discomfort holding the phone when it's charging at high speed/running SoC intensive tasks, the internals will be protected because your hand will be carrying away the heat, instead of just letting it cook the battery and stay hot.
[One (M7) General] nugzo:
THE Not repairable stuff came from a site that didn't know how to take it apart. They didn't take the speaker grills off and broke them. Its not as bad as the article made it sound.
[One (M7) General] Hunt3r.j2:
You have a problem with an app. It's not a phone problem, it's a user problem.

Figure out what's killing your battery, you will have much better battery life.

---------- Post added at 10:04 PM ---------- Previous post was at 10:04 PM ----------

I'd still like to see the proper way to take this phone apart. No one has shown a guide yet.
[One (M7) General] onlinejobwork:
I played tulip citadel, temple run 2 and some other high end games not heat that much, it's all normal here and btw why taking risk using bare phone just one drop and game over use the case supplied or get one if you dont have insurance or if you don't want to waste money on insurance :)
[One (M7) General] darkgoon3r96:
Because it'd be crazy to buy this amazing phone and strap on a plastic case onto it. isn't the phone itself a statement against plastic? anyways, I agree with some people here it is an app causing the issue probably, find out what it is.
[One (M7) General] RyanDawson:
30-40 Mins? Mine takes about 3 hours from 9% :S
[One (M7) General] thehairybaboon:
Yeah that would be okay if I was doing intensive tasks but I'm not. Because I've only had the phone for about a week I haven't really done much with it and so far I've only been using it for Twitter and messaging etc... They are not intensive, it's the same when the phone is charging as soon as I plug it in it becomes hot even if I'm not using it :/ they had the same problem with the one x last year so they put a piece of special foil over the battery to spread the heat over the phone rather have it in one place so it would be less noticeable, but i'm not sure if they've already done that with this one.
[One (M7) General] thehairybaboon:
Are you using the charger provided with the phone or another one that you happen to have?
[One (M7) General] Terrorantula:
It's stock, it should be fine, I cannot do basic tasks without it getting to 40c+ and becoming uncomfortable to hold, after 15 mins of Angry Birds my battery was at 46c which cannot be good for it.

---------- Post added at 11:47 AM ---------- Previous post was at 11:28 AM ----------

Any one else noticing a slight flicker of the screen? I notice it especially when I'm typing on the keyboard, I can see this weird flicker that makes you wonder if you're seeing things. Also the auto brightness always changes like all the time, when watching video it becomes so annoying.
[One (M7) General] thehairybaboon:
I don't have a Flicker thing but the auto brightness is most likely because your covering up the sensors in the top left corner when you hold the phone so it dims the screen and when your not holding it the screen gets brighter
[One (M7) General] subhumanderelict:
Are you sure it charges from 3% to 100% in 30-40 minutes? Given that this phone has a 2300mAH battery, that would correspond to a charging current of about 3.3 to 4.4 amps... What is the stock charger rated for?
[One (M7) General] thehairybaboon:
All the chargers are at 1amps I think but I think there is something wrong with mine because it goes above 80-90 degrees c when charging but to be fair it charges fast, itd definitely under an hour
[One (M7) General] patato2:
REALLY? 2300mhr =2.3hr for 1amp charger, sounds like some super-fast-charging function enabled in your phone!
[One (M7) General] thehairybaboon:
Yeah it may have been but I got my phone exchanged today and it seems normal now, not still not slow though, on par with my previous phones
[One (M7) General] nullkill:
40 mins is right for charging time. Qualcomm has a special function in their chips for this the s4 pro would charge in right about a hour and that was supposed to be increased 30 or 40% so with a 2300Mah battery that sound dead on. You do need to use the correct charger though the one the phone comes with and the cord and you shouldnt have any issues.
[One (M7) General] Terrorantula:
Mines been on charge for 5 hours, only 94% :\ Never gets to 100.....

Got a new one coming Friday, if that has the same issues I'm going to exchange for an S4 at the end of the month.
[One (M7) General] subhumanderelict:
You all might want to try installing “Battery Monitor Widget.” The app can display the net current that the device is using, though I’m not sure if it’s supported/calibrated for the One yet. Even when I plug my phone (EVO LTE) in to a 2A charger, I believe that the device regulates itself to just above 1A at most.

Oh, and Terrorantula, have you tried leaving the phone plugged in overnight while it's turned off? One way people calibrate their batteries is to run the phone down completely, put it on the charger, wait for the light to turn green, turn it on, wait until the light turns green again, then turn it off once more and wait for the light to go green one last time.
[One (M7) General] plznote:
Definitely faulty. That's outright dangerous at 80-90°C. Exchange it.
[One (M7) General] thehairybaboon:
I exchanged it and now it takes about 4-5 hours to get to 90 percent so I'm gonna call HTC and see when they're planning to fix these problems and exchange it when they send out a better batch... I like this phone too much to get anything else unless they don't do anything until the next nexus launch
[One (M7) General] BenPope:
That's not how it works, charging is not linear.

It's not enabled on the One. Check the Anandtech review.

Yeah, the phone will only draw 0.5A from USB and 1A from a wall charger (data pins shorted).

The discharge/recharge dance does more damage than good. Lots of people do it. Lots of people are stupid.
[One (M7) General] paul_59:
And battery monitor widget doesn't work correctly with one
[One (M7) General] yvibes:
I can confirm the heat issue. I have noticed my phone gets quite hot when I'm using it on mobile data, it stays around 36-38°c and its noticeable. I actually have to stop what I'm doing at times, wait 10 minutes for the phone to cool down and use it again which is annoying. It gets insanely hot if I'm on medium to full brightness, using mobile data or playing graphic intensive games. One of the trade offs of a metal phone
[One (M7) General] hamdir:
yes but heat is not a defect its just the by product of metal + 1.7ghz quad

no body tried the iPhone 5? same thing

---------- Post added at 11:51 AM ---------- Previous post was at 11:51 AM ----------

the slow charging was confirmed on anandtech its also not a defect...they improved the One X charging time by updates
[One (M7) General] Terrorantula:
I exchanged for a GS4, it comes the 25th of April and they'll pick up the One then too.

I got the new One this morning, the issues were worse than my last one, there was a massive giant gap at the bottom and the usb port area had loads of marks around it like someone else had it before.

Samsung build quality is much better, they've never let me down in the past.

I'm a bit sad because the HTC One looks nice and has great speakers, however the camera is ****, the software isn't good, the metal just spreads the heat like mad all over the phone and I'm just generally not impressed.
[One (M7) General] hamdir:
HTC never let me down in past either :) (lost of count of the HTC devices i bought)

when did they ever let me down? exactly the launch batch of the One X and that's it, after it i have inspected half a hundred One X and they were flawless

its happening again im afraid...too bad they've lost you and you've jumped ship but like i said it's perfectly understandable, early adopters are getting burned

ps: the camera is not ****
[One (M7) General] thehairybaboon:
I agree the camera is absolutely brilliant for non professional use and those who try to use it for more complex tasks should be using a proper camera not complaining about how bad the one's camera is...
[One (M7) General] thehairybaboon:
I'm not sure but I think I may have been a bit stupid because the 5hours was for the first charge now it works and charges just like the last one which is good. Although if they do speed it up even more with updates I won't be complaining
[One (M7) General] hamdir:
Anandtech HTC One Review: Battery Life and Charging

Honestly guys you are being too picky, for example this charging thing, are you aware that batteries are better left not fully charged and not full depleted?

for longevity it's always best to cycle roughly around 25% and 75%
[One (M7) General] Terrorantula:
I wanted to like the phone I really did, it's so nice to look at and hold (when it's not hot) and the speakers are really good, though I still don't get why people like Beats.

I had a choice of one more exchange and then I had to stick with it or go for a GS4 which I know Samsung will most likely not have any problems with the build at launch. I didn't want to risk exchanging the One and just getting the same issues.

The camera is bad though, I mean the shots are so grainy, like I expected them to be low resolution, I don't get why they're so grainy though. Both of mine had pink spots in the middle too which instantly ruins any photo there.

Like the pictures were like 1/8 of the size of my other phone and the slightest zoom and it was so grainy. It wasn't because of any software issue either, you could see all the pixels so clear after one little zoom.
[One (M7) General] hamdir:
fair enough, although Samsungs do suffer issues (different kind of issues but spots and screen imperfections are common) as well on launch

anyhow we are not gonna re-discuss the camera, all it needs is slight contrast adjustment and reducing the default sharpness and it shines

4MP = Zero Zoom, in my opinion HTC should have removed digital zoom completely and stayed vigilante about the quality

with that being said if you like digital zoom or want more MP, it's your legit preference ofcourse but it doesnt mean you can generalize the camera is ****, it wouldn't be fair at all

you just hear what Anand just said about the camera
[One (M7) General] sixpoint1:
Shame the 1st batch of htc ones have so many issues. I couldnt live with any sort of gap like that and cant stand heat either. S4 will likeky be my default choice until the nexus 5 details come out.
[One (M7) General] Terrorantula:
http://i.cubeupload.com/ZLt2k2.jpg

http://i.cubeupload.com/7BVml8.jpg

Last I'm gonna post about it as it is off topic, guess the HTC One lol, resolutions aren't changed, there both automatic and defaults that come out.
[One (M7) General] hamdir:
the HTC One Photo is freaking awesome

auto enhanced

the dog is sharp and in focus despite moving

the pureview 808 photo is blurred my friend

such a shame you people are being stopped by the resolution topic...also the One can never beat the 808 but it does beat the 920 in most areas
[One (M7) General] Jme369:
Got my replacement today, HT344W, no gaps or heat issues, no issues at all. Perfect phone. Newer batches seem to have ironed out the problems.
[One (M7) General] hamdir:
4th of April, awesome we are finally seeing April made phones
[One (M7) General] yvibes:
@Hamdir what settings would u advise for the best camera shots? Sharpness - 1 and contrast +1?!
[One (M7) General] hamdir:
depending on the situation

i would go for sharpness -1 and everything else default, and enhance it later with auto enhance (gives me the option of keeping the original)

but yea for out of box results contrast +1 or exposure -1

the contrast thing will be 99% improved in software updates as well as focus and OIS

they have a lot riding on this camera so don't worry they did not just drop it and go
[One (M7) General] yvibes:
Yeah that's exactly how I've been using it, sharpness - 1 and then using auto enhance. I'll try the exposure and contrast as well. Yes I hope in future updates the camera is updated, it's not bad but it's not great either (for me)
[One (M7) General] hamdir:
lets keep this discussion in the photo thread, check this was just posted
[One (M7) General] thehairybaboon:
Bit of a nuby question but how'd you know your batch number? And please say that's from the UK...
[One (M7) General] ste1164:
There is a thread on the forums about serial guides. How to find batch number from your serial number.
[One (M7) General] thehairybaboon:
If it's in the serial number I think I just found it, ht33z? More importantly I wanna know if that guy got his from the UK because if he did then I will know to swap mine as well
[One (M7) General] kitch9:
Lol.... Samsung phone quality is dire.

I owned a S3 for 6 months couldn't wait to get rid of it and the baby puke looking touchcrap launcher.
[One (M7) General] pack21:
Aleluia i hope so, because i want keep ONE as a option for me until i can put a hand in one.

1 May i trip to London and i hope there's some ONE's and S4's on stores to play and help me decide which one to buy. From what i read i have to be somewhat immune to effect of HTC ONE hand touch.....ehehehhe

.
[One (M7) General] ste1164:
Generally big stores down south get the devices first, the metro centre near me had 1 left.
[One (M7) General] Jme369:
UK three telesales. My 4th replacement, three promised to give me their latest batch.
[One (M7) General] thehairybaboon:
Oh thank god, encounter any difficulty?
[One (M7) General] Jme369:
Three's customer service has changed. They were excellent, some of the best customer service ive had. Paying £28 a month for 2000 mins, unlimited texts/data.
[One (M7) General] LadFromWales85:
Hah I did it last time. Had several HTC One X, ended up jumping ship to the S3, which died entirely a few months down the line and in lost everything I'd not backed up on the device! Power management board fried according to Samsung Service. They knackered the antennas when they repaired it so I ended up getting it refunded by the retailer.

Now I've got a HTC One, looks good, small gap up the top but I got to see it before purchase. No over or under hangs. Not ready to switch over to it yet, waiting for a case to protect and hide it's good looks! Should have some coming today :)

---------- Post added at 07:53 AM ---------- Previous post was at 07:47 AM ----------

£28?! Retention deal? I'm new to three contract but went with CPW, for £36! Gonna be paying £192 more than you. Totally not jealous hah...
[One (M7) General] thehairybaboon:
I thought their prices were constant everywhere?! I'm paying 36 quid for the one plan!
[One (M7) General] Jme369:
Yea, an upgrade, was able to negotiate 2 upgrades with them, bigger discounts. Been with them for 5 years now. Also got a home signal box :).
[One (M7) General] sebsal:
I've had the HTC One since the 20th March. I had the small gap problem but was happy to live with it. Today I noticed glue actually coming out from the gap at the top, a long stringy piece. Now, cracks are starting to form on the white band round the side

The device is deteriorating alarmingly quickly. I'm taking it back to the store today to see about a replacement. I hope this is because its from a dodgy first batch and not a sign of overall build quality as it really is a great phone .
[One (M7) General] paulrh:
I have bought 5 smartphones over the last 2.5 years, 4 HTC and an S3 which the Mrs demanded I buy as her Sensation was a complete nightmare. The S3 is a great piece of kit. No build quality issues whatsoever, it just works. The Samsung software is 99% the same as my DHD running Holo Launcher. I am still interested in the HTC One but will wait for the One++ rather than the One+. Hopefully by then either the issues will have been sorted or, more likely, HTC will have ceased to exist in its current form. Shame.
[One (M7) General] sebsal:
Vodafone wont replace my handset as I've had it more that 16 days?? Is that legal?

The store said they would replace it if they had stock but since they didn't to call Vodafone. I call them and they say no. Not happy
[One (M7) General] pack21:
Bad...too bad. :(

Can u take a pic of that gap. Will be possible to re-glue the gap?

.
[One (M7) General] BenPope:
Unlikely. Assuming more than 16 means less than 28.
[One (M7) General] sebsal:
Well according to the person on the phone, Vodafone have a 16 day rule

What I can't understand is I call then, they say take it to a store so I do that. The store agree it should be replaced but have none in stock. They put a note of the computer system and tell me to call Vodafone who will arrange a courier to send a replacement.

So i do this and they then tell me they wont replace it and I have to send it for repair. Not sure how they propose to repair the cracks in the banding.

I'll go back to original store tomorrow and explain whats happened and take it from there
[One (M7) General] Hoggles:
Guess I feel a bit better about being on US T-Mobile...as they haven't even announced a release date. I would think Tmo's batch would be April made.

@hamdir....I wonder if the speaker grill will have a stronger glue? That drop test Android Authority did, still scares me a bit. That grill flew off way too easy.

Still....can't wait to be able to get my hands on the ONE.
[One (M7) General] Jme369:
Under the sale of goods act if they provided you with a faulty good they have to repair or replace it. The onus is on them to prove that it's not faulty, or that they didn't cause the fault. Quote that to a manager over the phone and they should give you a replacement. Also in giving you a faulty phone they have not fulfilled their side of the contract. You are within your rights to return it and cancel.
[One (M7) General] Hudrator:
You have pointed out an really importend part, some people don't think about:

Replace OR Repair.

The majority of shops will send it in for repair. Don't expect a replacement all the time.
[One (M7) General] Dharkan:
Well, when I will buy it, I'll just talk to the seller beforehand. If he's not gonna let me check out the phone at the moment I buy, then I'll just go buy it from somewhere else.

I'm paying serious amount of money for it, I don't want to deal with such problems.
[One (M7) General] Jilxz:
HTC One

I found this teardown on ifixit. website. They did it right.

I can't give an outside link because I am new and don't have enough posts yet
[One (M7) General] vegetaleb:
Damn this is the same complaint year after year on every single smartphones forums,ALL smartphones get heat while playing games,you can buy a nintendo 3ds if you want
[One (M7) General] ste1164:
iFixit did not do it "right" they destroyed the phone and made up comments whilst they were at it.
[One (M7) General] sebsal:
After writing an email of complaint, Vodafone have agreed to replace mine.
[One (M7) General] thehairybaboon:
Did you even reed what I'd posted about? It didn't get hot when I played games, it got hot every time it was in charge and with very light use, plus heat is normal, my one x heated up as well but this was actual irritating heat and with everything I've owned I haven't felt it like this...