yashsingh1/xdaforums huggingface dataset:
[Sprint HTC One (M7)] Nbonne:
I ordered last Sunday and they told me they would begin shipping on Monday when their order came in. At this point I'm getting fed up with Simplexity and would rather pay an extra $70 just to not give them my business.

Having the phone in my hands on Monday is what I expected. Even that left a sour taste in my mouth because it defeats the entire purpose of preordering.
[Sprint HTC One (M7)] jaytv:
Hope you can find one out there...let us know?
[Sprint HTC One (M7)] Tilde88:
We should inform Dan Hess about Newegg - err Simplicity's lack of care and internal diligence... Straight up bad business. They are staining not only the name of Newegg, but also HTC, and Sprint... And Wirefly. And none of those companies deserve any sort of negative feedback.
[Sprint HTC One (M7)] Nbonne:
Sprint store in the town just south of me claims to have a "decent" amount.
[Sprint HTC One (M7)] chinbags:
Do it..screw newegg..I cancelled and got one down the road from a store. No regrets
[Sprint HTC One (M7)] Tilde88:
... nothing else to do so...
[Sprint HTC One (M7)] Tyzing:
I cant find one local or else I'd do the same thing. Someone tell me where to look! Radio Shack, Best Buy, Sprint Store, all have nothing
[Sprint HTC One (M7)] david279:
I'll be ordering may 1st from Newegg when my upgrade day hits. Hopefully they'll have this worked out by them.
[Sprint HTC One (M7)] toxicfumes22:
Hmmm $100 visa, then a $20 visa so the phone costs me $10. Ill wait, but I hope you keep pushing so they work hard and maybe even add more. That $20 is part of their profit and for that I will let my order stay. As long as I get it next week of course. I will order the phone next week no matter what.
[Sprint HTC One (M7)] gk1984:
Everyone blaming Newegg, wirefly, or whoever, how do they control their shipment? They ordered the phone on a certain day with expectations it would be there on another just like us. Someone mentioned support claimed they were expecting to let us get the phone in time for launch. There may be truth to this. Either way, they didn't get the shipment when they were supposed to.

So... Who's fault is this? We may never know. We all know HTC had supply issues because of the camera parts being scarce. Maybe they prioritized what supply the had to carriers and whatever they could everywhere else. Maybe mother nature delayed the shipments wherever they were coming from. We may never know. You could blame HTC for the way they shipped or choosing parts hard to come by, or you could blame the part creators for not keeping up with demand. You could blame nature for bad weather slowing things down. Whoever you blame, these stores can't snap their fingers and say "ok, we got em!" and I highly doubt they decides "can you ship them to us by the 19th?" because that just plain stupidity. I've waited this long for something this great, what's another day of 2?
[Sprint HTC One (M7)] Tilde88:
What'd you get the $100 Visa for?
[Sprint HTC One (M7)] aliveon2legs:
Did they decide that Newegg customers get the $20 Visa, too?
[Sprint HTC One (M7)] toxicfumes22:
Preregistered for the HTC One on their website. I get $100 for turning in any smartphone.....ANY Smartphone.

Also I was assuming we would get $20 from Newegg since it's the same company. I probably shouldn't do that.
[Sprint HTC One (M7)] jaytv:
Yes, this was confirmed to me by a NewEgg chat representative. See my post above.
[Sprint HTC One (M7)] Tyzing:
Where can we get more info on that? I cant seem to find it on their site or anywhere else except the blogs. Need to know what smartphones they will take back and where I need to send it to. etc
[Sprint HTC One (M7)] psu2fan:
If you're referring to the $100 Trade-up giftcard from HTC, go here:

http://www.htctradeup.com/htcone

input the code you received in your email. Then select your phone from the dropdown menus. While just about any smartphone is accepted the phone must be in service (and may need to be on the same line you're activating the One on; though I can't remember ATM)
[Sprint HTC One (M7)] toxicfumes22:
If you don't already ave the promo code then it's too late for you. It's 1 per line and I have 3 promo codes since I'm buying 3 phones. I should of snagged a few more to help some people who missed it out. I'll do that in the future. Sorry guys.
[Sprint HTC One (M7)] Tyzing:
Worked good for me, luckily I signed up so got a code and can finally get rid of one of my old Blackberry Curve's. Thank you, and good idea...doesnt hurt anything to get a few more so I'll start doing that as well.
[Sprint HTC One (M7)] Nbonne:
Newegg order cancelled. I ordered from Sprint and will get my phone at about the same time I would have before. I tried to get them to overnight it for no extra fee but they weren't having it. No big deal, "it's not about the money, it's about sending a message."
[Sprint HTC One (M7)] jayv1717:
cancelled my order and just picked one up for sprint.. no more headaches.. lol
[Sprint HTC One (M7)] aliveon2legs:
Why not just buy it from the Sprint store?
[Sprint HTC One (M7)] Nbonne:
The circumstances. I cannot buy it there because they say if a store activates the phone they will have to do it on a line that has a grandfathered hotspot plan (not so tech savvy iPhone user). Anyway, the store said and CS later confirmed that over the phone activation will not jeopardize that hotspot plan. Probably my biggest complaint about Sprint is their inflexibility concerning how and where upgrades are used within a plan.
[Sprint HTC One (M7)] grepper:
I decided to wait it out. I did a chat on the order status page, and after they said they would give us a $20 gift, I made sure to thank the representative and say that I appreciated that when they didn't meet our expectations (due to something I assume was outside of their control) they went out of their way to compensate customers for that.

If you are too excited to wait, (for a savings of $90+tax) then cancel. I don't blame you. Smart phones are exciting.

However, what did you expect newegg/simplexity to do? I wish they had tracking info on their incoming shipment so they could update customers, but if they don't have the shipment then they can't ship you a phone. I think they did a pretty good job, given the hand they were dealt.
[Sprint HTC One (M7)] vayman:
I'm gonna wait it out too. :( I can't really afford the extra $70 right now plus I'm getting the phone and a case (Otterbox Commuter) from them and it's only costing me about $160 plus I'll now be getting the $20 GC as well. If I went through Sprint it would prob be around $250 for both so I'm just gonna wait it out. I have to say though, this is COMPLETE TORTURE!
[Sprint HTC One (M7)] JoeNeckbone:
I'm waiting too...I'm trying to look at the glass half full and enjoy the suspense and anticipation of getting the phone.....I'm going on a trip on Wed....won't be pleased at all if its not here by than
[Sprint HTC One (M7)] vayman:
I hear ya man. It will definitely be worth the wait though, and with the money I'm saving my wife is happy. :good:
[Sprint HTC One (M7)] JoeNeckbone:
I'm really tempted to go to a local store and play with it but I'm positive I'll be much more neurotic after....happy wife, happy life :)
[Sprint HTC One (M7)] vayman:
I've actually thought the same, just to get my hands on it, but it would just make the wait that much worse...and yes a happy wife is definitely a happy life. :)
[Sprint HTC One (M7)] jjd2022:
I had pre-ordered from newegg but then my Evo 4g finally died! So I had to go to the sprint store and just buy it Friday! I'm glad I did. I love this phone!
[Sprint HTC One (M7)] TurboX2:
lol you should return it once the newegg one comes in and save yourself the 85 bucks
[Sprint HTC One (M7)] jjd2022:
Damn I wish I would of thought of that... Wonder if it would of worked.
[Sprint HTC One (M7)] D3luSi0n4L:
Hah, that would be nice but I think the issue would be once you bought in store you're upgrade would be used and Simplexity would attempt to charge you full price rather than the subsidized price.
[Sprint HTC One (M7)] starcastic:
You actually _can_ do this, returning the phone rolls your account status back to upgrade-eligible. I did this a few months ago, dropped my EVO 4G in coffee, took it in to the store to just buy one for the $99 upgrade price. The store guy convinced me to use the insurance instead since 'it's the same price and you keep your upgrade eligibility and it'll be here tomorrow'. Except that by the time I sent the proof documents back and forth iit was a couple days AND found out the deductible was actually $149 I said screw it, its cheaper to use the upgrade. So I went to the store, paid $249, (the $99 is by mailed rebate) AND WHEN I GOT HOME I HAD AN EMAIL FROM SPRINT FOR A 99-CENT EVO.

Yeah, thats right, because I was 'such a valued customer'. So I said F-it, ordered the 99-cent Evo right then as my upgrade. It actually shipped a few days later and I returned the first one to a store, put an old handset on that line and the next day switched to the 99-cent one via the website.
[Sprint HTC One (M7)] toxicfumes22:
I hope we get that email today that it will be shipped. I know that if I don't get it on Tuesday, then it's to the sprint store.

Need to make sure I have it activated and because this weekend is the start of my vacation.
[Sprint HTC One (M7)] vayman:
Did you see this yet? If you believe the CS rep, it looks like we should have them in our hands by Friday. I also posted this link in the other Newegg Pre-Order Thread. ;)
[Sprint HTC One (M7)] JoeNeckbone:
Talk about a Buzz Killington.......wtf.....great experience for my first preorder device....hopefully the ones we get were manufactured after they sorted out all the defects and will be perfect? serenity now! serenity now!
[Sprint HTC One (M7)] toxicfumes22:
Well I dont trust the massive amount of different answers the reps are giving. They did say early this week and with next day delivery I really expect it by Wednesday. All I know is that I will have the phone on Thursday. If I have to cancel with them then that's really their fault for not staying on top of their orders. I get that problems happen but they really should have told us earlier then the day of.

They can't act like they don't know what's happening. Some of them know and in business, if you leave people guessing they might hold on with high hopes like most of us are. If they say we will get it Friday then more of us would have jumped shipped to Sprint.
[Sprint HTC One (M7)] JoeNeckbone:
It gets better and better......I just got off the phone with a rep and she said that THEY expect to get them NEXT week. None of them know what they are talking about. I'm gonna lose it if whenever the phone gets here it has defects and than have to deal with the hassle of sending it out and waiting for a new device that might possibly have more defects....sprint store is looking better and better.
[Sprint HTC One (M7)] Tyzing:
What defects? I havent heard of any except for a firmware updated needed...other than that I'm not aware of any. I'd like to know though or else I might be waiting a few weeks before I have my preorder fulfilled
[Sprint HTC One (M7)] vayman:
Yeah, this isn't my first pre-order but my first non-Sprint purchase so it's definitely put a bad taste in my mouth for sure. Let's hope they're sorted out when we get them. My guess is prob not. lol

They have to know what's going on. It would be impossible for them not to know

ANYTHING! It's just getting ridiculous.
[Sprint HTC One (M7)] JoeNeckbone:
I have read that there are audio problems like hissing while audio is being played and than a popping noise when the speakers turn off, some issue with the camera as well...those are most likely software issues but have also heard of the screen not being flush and it is raised and can be felt when swiping down on the notification bar as well as a separation gap by the corners.....in the pics I have seen it is barely noticeable...maybe in person it is worse but still...it might get worse and more separated down the line....My case and screen protectors should be here any minute from fedex....gonna cancel newegg/wirefly/simplexity order and just go to the sprint store. Just being able to go to the store and exchange IF I do get a defected one is worth the $70 I think. This is the thread where people are linking defects to the serial # of the device, very informative. http://xdaforums.com/showthread.php?t=2209277
[Sprint HTC One (M7)] toxicfumes22:
I'm heading the the Sprint Store after work today. HTC One here I come. I'm not in a hurry for the phone, but I don't like their methods. It just doesn't seem right. I might open a chat first, I'll let you guys know if I do what went on.
[Sprint HTC One (M7)] JoeNeckbone:
Agreed. Plus my Evo 3D digitizer is all crazy and phone barely works, if it wasn't for that I wouldn't even care about when the phone is coming (allegedly.... ;))
[Sprint HTC One (M7)] 001isj:
That really does makes sense, it would be such a big hassle to go through exchanges with simplexity and end up waiting even longer. I may go back to Best Buy today and see if they have any in stock. If I don't have problems with the $50 off deal like many other people have, getting my phone today plus being able to check for defects would be well worth $20 extra.

Plus I'm just looking for any justification to get this phone in my hands right away.
[Sprint HTC One (M7)] MrTeddyChills:
$50 off deal?
[Sprint HTC One (M7)] 001isj:
Yea, Best Buy had a deal where you could sign up with your phone number and if you purchase a new phone with a 2 year contract between February and December of 2013 you get a $50 gift card that you can keep or use towards your phone purchase. You had to register for it by February 9 though.
[Sprint HTC One (M7)] splatman213:
I just chatted with CS and they are still saying the shipment will arrive this week. Hopefully this happens. I don't mind waiting because I'm getting a 200 dollar phone for $10. if not, then off to radioshack they are giving $10 off and a fifty dollar Google play GC
[Sprint HTC One (M7)] JoeNeckbone:
I cancelled with newegg and bought at sprint store.... This phone is a work of art....seriously....haven't had much time to use it yet
[Sprint HTC One (M7)] 001isj:
I cancelled too and bought mine at Best Buy today. All the employees seemed to be drooling over the phone just as much as I was. This phone is one sexy beast. Good luck to you all!
[Sprint HTC One (M7)] toxicfumes22:
Sprint stores didn't have them for me and I completely forgot about radioshack. So I guess I have until noon today to wait to hear if they have anything in.
[Sprint HTC One (M7)] magicalan:
Well this sucks, I called them today and they told me that it will ship early NEXT WEEK. Should I wait? Or just go to a store....getting the phone for 129..and 20 dollar gift ccard.. :( whos with me!?
[Sprint HTC One (M7)] MrTeddyChills:
I would just hold on..... Come on just think about it.. A year from now it won't matter when u got your phone it's gonna be last years hype... Would u rather pay $20 or $200?
[Sprint HTC One (M7)] magicalan:
True i just saw that isnt the last dayto send the phone for the 100 trade up with htc april 30? Thats the middeofnext week,...

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

you must purchase and activate a new HTC One by April 30, 2013 and mail in your used Device with a valid Proof of Purchase of your HTC One (copy of UPC or invoice/receipt showing the IMEI) post marked by May 31, 2013.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
[Sprint HTC One (M7)] JoeNeckbone:
The sprint store by me said they hadn't sold many and the rep that sold me mine said it was her first...When the boot up animation sound went on everyone broke their necks because it was so loud. LOL (since than it doesn't make the sound anymore....good thing, maybe related to auto OTA to 1.29?) awesome phone so far
[Sprint HTC One (M7)] domperfater:
oem code

Can somebody check the OEM code and model number (801s?) of Sprint HTC One? Thanks.
[Sprint HTC One (M7)] tahmeee:
Delays affecting $100 trade up htc program

For anybody who is concerned with not getting the $100 dollar visa from htc, I just called htc customer service and they confirmed that even if we were to somehow not get the phone by the 30th we will still be eligible for that deal. Call customer service off the htc website and see for yourself. I'll take a week or two delay for $10 over having it now for

$100

anyday. My og evo 4g is still treating me right.
[Sprint HTC One (M7)] toxicfumes22:
Its $10 vs $100 not $10 vs $200. Not sure why this keeps getting posted.
[Sprint HTC One (M7)] Starbust:
Its 10 vs. 200 if your upgrading instead of porting your number. At least if people are comparing to Sprint/Best Buy pricing.
[Sprint HTC One (M7)] Westfire:
It is only 200 if you choose not to use the HTC trade in. Upgrading at Sprint/Best Buy is $199.
[Sprint HTC One (M7)] toxicfumes22:
OK, how are you getting the phone for $10. I'm assuming its $100 from HTC buyback and $20 from the late shipment rebate.

That's $129.99-$100=$29.99-$20=$9.99

With Best buy/ Sprint / Radioshack the phones $200. But you have the same HTC buyback......right?

That's $199.99-$100=$99.99

If I'm missing something please let me know.

All I'm saying is that it's incorrect to compare the two with only one having the buyback.
[Sprint HTC One (M7)] tahmeee:
Yea I messed up I noticed right after I posted it, I tried to change it to $100 but it wouldn't let me because I'm a junior member. Props for the quickness though.
[Sprint HTC One (M7)] Starbust:
Yeah I guess you right. Its really more like $100 or $110 including the $20 gift card vs $200 not including the HTC buy back. At the minimum its a $90 difference not including potential tax.
[Sprint HTC One (M7)] Bunjareh:
Say "No" to Newegg / Simplexity and say Yes to "RadioShack" !!!

Yeah exactly ! Plus if you buy it from Radio-shack you get an additional $ 10 off plus a $ 50 GooglePlay store Card so you are well within striking range of the Newegg/ Wirefly/ Simplexity deal without having to deal with the scu*ba*s ! I am going ot cancel my order this evening ....enough already !
[Sprint HTC One (M7)] gk1984:
Just received this email:

"Dear ________,

Thank you for shopping with Newegg.

We’ve received good news from Sprint: a shipment of HTC One Glacial Silver Smartphones is on its way to our distribution center in Maryland and is expected to arrive tomorrow. We will immediately start shipping to customers in the order in which the preorders were received.

We know the nationwide delay has been frustrating, so we will work to process your order as quickly as possible to send you your new smartphone. You will receive another email confirming shipment when your new HTC One is on its way to you.

As a thank you for preordering and for your continued patience, we will also send you a $20 VISA Gift Card within 10 days. The gift card can be used anywhere VISA is accepted. Try it in the Google Play store, where you can download apps, games, movies, books, and more for your new HTC One smartphone.

While we wish there wasn’t an unexpected delay, the HTC One smartphone is an amazing phone and we think you’ll agree it was worth the wait.

Thanks again for shopping with us. We appreciate your business and appreciate your patience.

Sincerely,

You Friends at Newegg"
[Sprint HTC One (M7)] D3luSi0n4L:
Yup, I assumed they would come out with a letter very close to Wirefly's. They are run by the same company so you can expect similar noticies, delays, and shipments. Glad to hear Newegg customers are getting their phones soon =)
[Sprint HTC One (M7)] Bunjareh:
Not soon enough !

"Soon" is a relative word .....soon for Newegg and Wirefly and Simplexity LLC isn't "soon enough" for all the folks they've "scam"-ed and let down with this pre-order !!!
[Sprint HTC One (M7)] xetterxx:
Is it just me or am I the only one that realized that they emphasized the "a" in "a shipment of HTC One Glacial Silver Smartphones" by changing its font to blue in the email?
[Sprint HTC One (M7)] motoelliot:
The "a" is a different color in my email so tried clicking it to see why... LoL

Sent from my T.A.R.D.I.S
[Sprint HTC One (M7)] xetterxx:
Well, looks like some of us are gonna have to wait a little longer.
[Sprint HTC One (M7)] ScrapSilicon:
not.. I .. if the ship notice on my "pre-order" from simplexity says it won't be here by April 29-30 ( via FedEx I'd suppose) so I can activate it I'll be in a corporate Sprint store Tues morn to get One.

.
[Sprint HTC One (M7)] toxicfumes22:
"Thought we reached all of our preorder customers last night with our status update email, but just in case you haven’t seen it yet… HTC Ones begin shipping TODAY!"

From Wirefly's Facebook page.

If they ship out today, then I'm very happy I waited.
[Sprint HTC One (M7)] riggsandroid:
keyword BEGIN
[Sprint HTC One (M7)] bryangene:
I noticed that as well, and I'm pretty sure it was intentional. Hope they are able to fulfill all pre-orders.
[Sprint HTC One (M7)] Bunjareh:
I cancelled my order with Newegg !!!

I was expecting a shipping notification this morning ad I didn't - waited until noon ET and still nothing , so I believe the email yesterday was just a way to prevent folks from jumping ship en masse by offering more false promises ! If they'd indeed received them in their D.C by now they would have sent customers another email saying "We've received the HTC phones from Sprint in our D.C and will start shipping them out this afternoon " or something to that effect. NOTHING !

So, I called my local Radioshack store and they confirmed availability and I prompted got on the phone with Newegg / Simplexity customer service (in the Phillipines) and cancelled my order. I am going to end up paying only $20 more (( $ 199-10-50-100=$39) than the Newegg deal ($ 129-20-100) but at least I will have my phone by this evening. I am also never going to shop at Newegg, Simplexity or Wirefly again ! Lesson learnt !
[Sprint HTC One (M7)] riggsandroid:
$199 OOP and $60 in credits/coupons + trade in is a lot different then $130 OOP + $20 visa giftcard + trade in.

Even if counting it, you are paying $30 more not $20. Math is fundamental!
[Sprint HTC One (M7)] exSD:
Newegg is not to 'blame' for this. If you knew what Simplexity does with their business you wouldn't fault anyone but them. Simplexity is the parent company to Wirefly. They merely use Newegg's/Dell's space to promote and sell their phones and thus their business practices are their business practices. The key is to be educated -- which you weren't when you preordered them from. This 'fiasco' happened with the OG Evo, the Evo 3D and the Evo LTE and now the HTC One. They get their shipment from HTC last, not first like the major players do. It's very easily searchable especially throughout this message board. And I love how you gave them until noon to update shipping for every phone when they probably have until 5-6pm to finalize all of their shipping orders for the day. Nothing will ship/be picked up for shipment before noon.

Newegg is a great company. Too bad you won't ever be ordering from them anymore.

FYI - the delay hasn't even been a whole week yet. Have some patience -- you aren't an 11 year old.

:rolleyes: