yashsingh1/xdaforums huggingface dataset:
[One (M7) General] tinovietnam:
I ordered mine same day like you and i received it this morning around 10am, i guess i lucky

:D:D:D
[One (M7) General] ratchetjaw:
Oh boy. That doesn't sound good. Well hopefully they both ship or today for us
[One (M7) General] onthecouchagain:
Does anyone sometimes get "G" as their signal. What's G?
[One (M7) General] stevedebi:
Gprs. Slowest data there is...
[One (M7) General] Tidbits:
GRPS.
[One (M7) General] agustaf4:
For those deciding to return they're device via cross shipment option beware that letstalk will charge you twice the amount of the new phone. And once your order ships out they will initiate a credit based on the amount of your original order which takes 1-5 business days. They don't do things like google where if you decide to exchange you get charged the cost of 1 device and then when you return the defective you get the credit back. I decided to do a cross shipment of my original order of $650 and today I see a pending charge in my card of $1300 !!! . They explained when the replacement ships the original order amount of $650 will be credited back and then when they receive the defective phone on they're end they will credit the addition $650 back.
[One (M7) General] Bonely:
Yes, I had to go through all that with them. I think it's easier on their accounting or something... NO one else in the world that I know does this.
[One (M7) General] agustaf4:
I think they do this to discourage returns. It basically corners you. You either need to have twice the amount on hand to be able to initiate it or you have to send your device back and be without one for weeks. It is a shame that the only way to obtain the developer models is through this piece of **** company
[One (M7) General] stevedebi:
Oops, typed it backwards!
[One (M7) General] Bonely:
well im returning the one they sent me... its even worst than the original one. stuck and dead pixels.... or am i really that anal? I don't know I never had a phone or electronics with dead/stuck pixels. Samsung is trying to sabotage the competition in more than 1 way...
[One (M7) General] yanggame:
Last time I called CSR and requested a RMA, CSR didn't allow me do a cross shipping!!! Now I don't have the phone and 2 business days were gone, no updates.
[One (M7) General] Tidbits:
Yes I did :)
[One (M7) General] germes81m:
I ordered in 20/04 but not received. Now too status picking and packing.

est. ship. date on 29/04 ssssuck

Think I'll cancel my order
[One (M7) General] kcchen:
I was bummed all weekend reading about everyone getting their orders, and mine was sitting in "picking" with no upgraded overnight shipping. :(

Figured I'd get it Wednesday if it shipped today, but looks as the Let's Talk and UPS was working over the weekend. Found the phone sitting on my doorstep when I got home.

Nice device...coming from CM ROM's, Sense 5 is different and might stay on the phone for a bit to play with.

Good luck to all those with phones in the mail... don't lose faith. The device is beautiful.
[One (M7) General] germes81m:
You are lucky, I emvy you:(

You ordered with that double dip case or without it? I hear that htc has difficulties with this case.
[One (M7) General] darkjuan:
Well, it's almost midnight and STILL no update on my status and no email with a tracking number!

For anyone else out there who received their phone, you all ordered either the Unlocked 32gb or the 64gb Dev Edition correct? I was trying to explain to the lady on the phone how I've been reading about those of you who have ordered your phones up to 2 weeks after I have and have already received the phone or it is being shipped with a tracking number. She tried to give me this line, "Well maybe the people on the blog ordered the Sprint version". Whatever... I hope no one ever has to deal with this company again!
[One (M7) General] Funkym0nkey:
What was yours?

I had ordered Dev Edition on 6th. I got shipping notification day before yesterday and it reached on 29th. But I have seen many with dev edition who ordered weeks and days after me get theirs much earlier. It is totally fked up situation to be honest. They dont seem to be shipping as per the order number for sure. Just seems totally random. I had be on phone for nearly 5 hours to get update. Mine never showed any change online until it shipped. No ready for pickup/ship or nothing.
[One (M7) General] MarkPharaoh:
Love how I ordered mine a few days ago for the 4/29 shipment.The day has come and gone and now it says "backordered until May 23rd". Their awful system won't even let me cancel my order, heh.
[One (M7) General] yanggame:
So...I was told by 2 CSR that my RMA will return to me via UPS Next Day Air. Did they just made another same mistake? Because I just checked UPS status and it is UPS Ground.

It might be faster if I just return it and place another order at same day last week!!!
[One (M7) General] ratchetjaw:
Mine says the same dang thing. Hoping Its just behind and is actually on it's way but doubt it

Edit just checked mine now says still picking shipping Tuesday delivery Wednesday. Already sliding back. Damn
[One (M7) General] germes81m:
my order changed to:

Estmated Shipping Date:Monday, April 30, 2013

Estmated Delivery Date:Tuesday, May 1, 2013

this wil changed on each day +1 day

what the fckkkk:silly:

Yesterday although the shipping method has changed to overnight

I don't understand this shop:confused:
[One (M7) General] Tidbits:
mine was doing that since the 12th. I ordered mine on the 10th. I canceled my order last week.
[One (M7) General] Doppler808:
Mine started doing that today. I ordered on the 27th. I hope I get mine this week. Rather than the end of the month.
[One (M7) General] germes81m:
I ordered on the 20th and now don't know cancel or not. Hope htc ship my ONE:(
[One (M7) General] darkjuan:
I ordered both the Dev Edition and the 32gb Unlocked Versions. This morning I'm updated to an "Estimated Shipping" date of 4/30/13 and "Estimated Delivery" of May 1st. So much for being delivered before the end of the month.
[One (M7) General] _kyo_:
the Dev version is In Stock, i hope i will get mine on may 02.
[One (M7) General] nullkill:
You need to call in or chat and tell them to split your order up. You have a 64 and a 32 right? That is what I'm thinking is holding your order up as they have not had both those phones in the warehouse at the same time.
[One (M7) General] compuguy1088:
What number did you call to get that update? If its 1-866-416-3059, all I'm getting is a constant ringing on that number..even though they should be open!

Edit: Mine shipped! and I just ordered yesterday as well....
[One (M7) General] taker888:
Why is it so hard to get to LetsTalk C.S. They're open but yet when you call their phone just rings out. What 800 # do that. Other times you call during business hours and the system tells you their closed. Then when you finally get connected you're on wait for almost a hour. Terrible business.
[One (M7) General] ratchetjaw:
Mine shipped today. Paid for overnight so should be here tomorrow
[One (M7) General] darkjuan:
Correct, I ordered the 64gb Dev Edition and the 32gb Unlocked verson(for my wife).

I just called and talked with them, again. I specifically asked what would happen if the situation you described would delay my order. She said it would. They didn't receive their shipment until "late Monday" and weren't able to send out those orders (by the way, she gave me the "first come, first served" line. I told her I PRE-orderd my phone, so I should be FIRST!) Anyway I was told they have BOTH versions in stock right now and I should be receiving an email with a tracking number. I told her I will be calling tomorrow with these same questions. It's really hard to NOT get angry at these people because I know they are just doing their job, but this fking LetsTalk Company sucks ass!!
[One (M7) General] germes81m:
Wow mine shipped today:D:D:D

On 20th I ordered with standard shipping, but they shipped via overnight.

Tnx to htc, will hope that phone will be great:)
[One (M7) General] Super Chimp:
Will they ship this outside the US, looked on the HTC US site & no indication that it ships international?
[One (M7) General] nullkill:
Nope. Will also cancel any order made outside the US based on IP.
[One (M7) General] Tidbits:
I think they don't ship overseas.
[One (M7) General] Super Chimp:
Thanks. Saves me wasting my time.

Maybe HTC should pull their fingers out and hurry up with the UK release. I read that this was meant to be released over but it now seems to have disappeared.
[One (M7) General] ferincr:
Ditto on that one, I know their system is all screwed up since I ordered on 4/15 and my order # was way lower than other's that ordered on 4/5 so I think the 2 phone order is screwing you up.
[One (M7) General] raphtal:
getting mine on may 2nd also.... good luck man hopefully no dead pixels or bs

---------- Post added at 07:06 PM ---------- Previous post was at 06:17 PM ----------

forgot to say (dont hate me) but I actually ordered mine yesterday (64gb dev) and it shipped today. I am impressed. hope i get a good one with no build quality issues.
[One (M7) General] _kyo_:
Not enough to hate you LOL

I hope i will receive it soon, because i can't wait more.
[One (M7) General] darkjuan:
Well after much frustration I just went ahead and canceled my order after going to the HTC site and noticed that the 32gb Unlocked version was out of stock until May 23rd. Went ahead and re-ordered the 64gb Dev Edition and I talked the lady into giving me the free overnight shipping due to the excessive shipping delay.

*crossing every body part imaginable!*
[One (M7) General] rockd0gg:
Free Cases shipping this week

For anybody that ordered their HTC One with the free case code:

Candra told me that cases have arrived at the warehouse yesterday and they will ship them this week via 2 day shipping. She gave me the order number so I can track the status.

EDIT: It shipped and I got tracking #. So expect your cases soon guys.
[One (M7) General] darkriff:
that's why they keep cancelling mine, what if we use a proxy to place an order? Will it work? thanks

I want it shipped to a US address but will pay with a non US credit card
[One (M7) General] rockd0gg:
I did that. US address, US IP when placing the order, but non-US credit card. Ordered 04/05, shipped 04/19. No issue. Got overnight and free HTC case on top.
[One (M7) General] ratchetjaw:
dang tracking number, thats been posted on my status since this morning still isnt working. smdh

Edit. Works now should be here tomorrow
[One (M7) General] naan-consensual:
got mine today. love it. i'm moving from a nexus 4 (and before that a galaxy nexus)

the speakers are amazing compared to the n4/gnex. and the camera is really a nice touch

but wow. that home button is really throwing me off. so is the power/lock button. i'm sure i'll get used to it but i really loved the placement on the n4.

multi-led notifications would be nice too but other than those nit-picky things i'm very happy.

installed nova launcher and set it up as close as i could to my n4.

i do have a dead pixel, however. still debating if i can live with it or not.
[One (M7) General] darkriff:
hi! can you tell me which proxy did you use? thanks!
[One (M7) General] rockd0gg:
I did not use a proxy, I am actually in the US.
[One (M7) General] :
Got the email that my free case has shipped. Got the Dev Ed on Saturday, totally worth the wait.
[One (M7) General] sneef:
Hi guys...

so my dev edition came in this morning. well, to my disappointment, this unit has a gap just like my AT&T unit did. although the rest of the sides are way smoother and more solidly built (the AT&T unit had rough edges all around - on the white plastic parts). BUT, this one has a very sharp lip of metal on the front corner where the power button is. sharp enough it cut through my skin! didn't draw blood, but it's quite sharp.

Also, I have at least 4 stuck pixels. it's actually more, but they are in 4 clusters, so it looks like 4 spots of varying sizes.. [edit] the 4 areas of stuck pixels are spaced out an inch to an inch and a half apart from one another, so it's not like one area only is affected [/edit]

what can I do? does anyone know whether I should contact letstalk.com, or HTC directly? I don't think I should have to accept a $650 phone that can cut me, or with that many stuck pixels. and the stuck pixels are all in the center portion of the screen, so they are seen quite easily depending on the content.

any thoughts? part of me wants to keep it just because I'm freaking sick of waiting already, but I know I should really return this subquality item for (hopefully) a normal one. I LOVE the phone... anyone here have any experience with returns of the dev edition?
[One (M7) General] Bonely:
I'm waiting on my 2nd return. I did a cross shipment and the unit arrived yesterday, and returned today. Utter crap. and the sad part is... its not even HTC's fault, Samsung is making these ****ty displays. As far as the gaps go, I'm ok with just a little, it's going in a case anyway, but I have less tolerance for a dead/stuck pixel. They wouldn't let me do another cross shipment FYI. If you do a cross shipment they will do this voodoo magic with the billing where they will credit your original purchase, then charge you 2x on the cross shipment for 1300. Then, supposedly, they will credit you back 650 when they get the return back. So this phone going to them is going through a regular RMA process. This whole thing is sooo slow and at this rate, I probably won't get a dev I like until HTC releases another flagship.
[One (M7) General] gtg465x:
Interesting. What if I did a cross shipment and then decided I like my current device better. Do you HAVE to send your current back to get the credit I wonder? Or could I send the replacement right back. My issue is screen color temperature. It's fine really, but I would prefer one of the units with a cooler screen.
[One (M7) General] aeabilar:
I want my money back!!!

Dear LetsTalk / shopamerica & HTC:

You cancel my orders without prior notice. No formal explanation unless I ask for it. You have supply issues, you caused many of the consumers unnecessary delays. And you dont accept orders if the order was placed using IP beyond the 50 states of US. Ok, fine, I give up. But wait, upon checking my credit card statements-----

You cancelled my order and yet still debited me $654.94!?!?!?!

Unbelievable. I already informed my bank regarding this. Please drop the floating budget you have debited on me ASAP. Not only that you guys are not capable of providing your consumers enough supply for our demand, your company also cause us a lot of delays and inconveniences.

BS!

Mad and furious:

Me
[One (M7) General] Tidbits:
You sure it was debited and not on hold? When I canceled my order I had to wait 5 days for the hold to end(my banks policy)
[One (M7) General] Dagnet:
So I was wondering, my HTC One has a few stuck pixels but I am going to travel soon for 1 month and a half. Can I return it after I come back and ask for another one?
[One (M7) General] monakh:
Yeah, good luck with that :)

I think the return policy is quite clear. It's 30 days, if I recall correctly.
[One (M7) General] compuguy1088:
Same thing, my tracking number is still not working, and I chose 2 day shipping as well.....

Edit: Looks like they didn't ship on the day they said (Wednesday instead of Tuesday)...I'm moderately annoyed.
[One (M7) General] CollinFX45:
I'm really annoyed as well. I ordered the 32gb international version on Sunday when it said the expected ship date was 4/29. Sure enough, on 4/29 it changed to 5/29. I cancelled my order immediately because magically that morning, the 64gb developer edition was "in stock." So, I ordered that yesterday morning with an expected ship date of yesterday (wishful thinking, I know). Today, ship date changed to today's date (expected, that is) and what do you know? The 32gb international version is back "in stock!"

After reading through this thread, I now see how naive I was in thinking that my phone would ship the same day I ordered like their estimate suggests. Hey, a guy can dream, right?

Any further issues and I'm just going to order the Xperia ZL from a reputable retailer. It seems like I've played this game twice already with the Nexus 4 and the Nexus 7, which I know was supplied by Google and not HTC, but is anyone feeling a bit of deja vu here?

Cheers,

-Collin-
[One (M7) General] Super Chimp:
Is there any particular reason they are restricting orders of it to the US only, it's not like it is tied to a network or will only work in the US?
[One (M7) General] acposu:
Htc is failing

ordered my htc one 4/25/13, been getting the ships today/will be delivered tomorrow message on htc status website for the last 3 days. HTC IS REALLY SCREWING UP HERE and I hope their execs are running scared. this kind of thing will sink your company. I call everyday and get the same run-around like everybody else. BUT TODAY I CALLED and spoke with someone with a brain at 866-416-3059 and they said all last shipment went out 4/26 and it's gone, nothing in inventory all this week. so the messages on delivery status website has been bs all week! she said next shipment comes in and goes out this friday May 3. she doesnt know if they'll do saturday deliveries, or monday delivery cause they've tried both in recent past. so I gotta call friday to hopefully get a knowledgeable person to tell me if my phone will ship that day AND if it'll deliver sat or monday. this is important cause we have lives and aren't always at our delivery addresses all week/weekend WAITING FOR THE IDIOTS AT HTC TO PULL THEIR HEADS OUT AND ACT LIKE A RESPONSIBLE COMPANY!
[One (M7) General] CollinFX45:
Well, that's bad news. Here I was thinking mine would ship today, but I guess it will be Friday as you said :(

Why do I feel like HTC is having the Google Play store handle their orders? **sigh**

-Collin-
[One (M7) General] vision33r:
HTC and Let's Talk really botched this release.

I order 4 64GB dev edition, don't lecture me about why I ordered that many. I order 2 first on the hour the preorder was open, then ordered 1 with another CC, and 1 more with another CC.

I got 2 already, they filled the 2 single unit orders but didn't fill my 1st order which I ordered 2 units. So they didn't fill the orders in line they probably filled all those orders that were just single orders but skipped anyone that ordered more than 1 regardless when orders were placed.

Terrible job, if they don't plan on filling my remaining ordered they should just cancel them instead of constantly fooling me everyday with the false estimated delivery date.
[One (M7) General] CollinFX45:
That's just terrible.

You know, I enjoy these semi-subsidized prices we're getting by the manufacturers selling to us directly (sort of), but they are so far behind reputable retailers in the whole e-commerce thing that it's almost not worth it. I wish they would have Amazon or someone handle these types of releases. Then again, I guess it's a tad boring to navigate to a web page, order an item, pay for it and have it arrive at your door with no hassle :)

-Collin-
[One (M7) General] NxNW:
Seems like orders for any quantity higher than "1" get moved to the back of the line.

That's punishing your best customers. They should set a reasonable limit (2? 4? Gotta prevent people from forming their own resale chaNnel, flipping them on ebay for profit etc, I realize) and then ship those as fast as anybody else's.

More importantly, they need to be able to make partial shipments and send individual units as they become available, even if it costs another buck or two in shipping charges. Not the customers fault if you don't have them ready at the same time. The guy who had his entire order held up because it included a 32gb phone is a tragic example.

Just throwing out some ideas based on a very hasty skimming of recent posts. Apologies to HTC if some of my assumptions are inaccurate or conclusions unfair.
[One (M7) General] compuguy1088:
I'm really confused. If they are out of stock, why would they say my phone is shipped, and have a tracking number to boot???
[One (M7) General] raphtal:
Just got my phone, they upgraded me for free to overnight shipping. I ordered on the 29th (64gb dev) it says backorder and low and behold my phone shows up at my doorstep today !!! grrrrr8. now the hunt to find a rom with on screen buttons so I can do away with those stupid hardware keys
[One (M7) General] darkjuan:
Oh, the phone drama continues!

So yesterday I canceled my original order or the 64gb Dev Edition and the 32gb Unlocked version. Placed a new order for the Developer Edition, and decided to just walk into a store today to pickup the 32gb version for my wife. Well it turns out the T-Mobile stores in Minnesota don't have any in stock today. "maybe next week".

I talked with the wife and she said to just go ahead and put in another order since I saw they were "In Stock" again. I did that and then 2 minutes later I got an email saying the order was canceled. I called in and the first person I talked to said I'm only allowed to order 3 phones at one time. I told her I should have only 1 phone on order because I canceled my original order yesterday. She told me that it still showed up in the system. Sure enough I checked the status on that original order and it still showed "Picking" status. Yesterday it showed Canceled! GAH!!

I asked her if it was possible to keep the two orders and just remove one of the phones off of the original order. She seemed a little flustered and needed to get her supervisor. She got back on the line, said, "OK, uh..." and the line was cut!

I called back in and talked with another dude. Told him the short version of what was going on, asked to remove one of the phones from the original order. He said that one of the phones will be removed. I asked which one because there are two different phones on the order. He said he didn't know you could order two different phones...

*face palm*

I asked him to remove the 64gb Dev edition for $649.99 and to keep the 32gb Unlocked Version for 579.99.

I won't be suprised if they send me all 3 phones and charge me for 5!

Both of my orders still say "Picking" status. This is starting to get so rediculous its sad.
[One (M7) General] Dagnet:
But isnt the warranty 1 year?
[One (M7) General] stevedebi:
One year if it breaks, shorter time for simply returning the unit because you don't like it.
[One (M7) General] Dagnet:
So stuck pixels arent considered a factory defect? Damn...
[One (M7) General] stevedebi:
Well, I'm not sure what the official policy is. During the short period, one could certainly exchange it for another. And maybe they would repair the screen in the first year.
[One (M7) General] agalvin13:
glad to see some are finally getting the phone. I had a horse in this race a few weeks ago but cancelled my order when i got the back order email. I bought an ATT one from best buy and way overpaid on it ($760 for 32GB on launch day O_o) but dont care at all. Loving this phone. =D
[One (M7) General] ferincr:
It looks like I'm in the very minority that got lucky with this whole thing.

I got a friend ordering one DevEd for me since I'm not in the US, that was on 4/16, it got to his house on the 22th and today I got a tracking number for the case.

Just trying to see if I could beat the system I ordered another one connecting through a VPN on the 27th and got there today so now I have to see which am I going to keep...

---------- Post added at 02:21 PM ---------- Previous post was at 02:11 PM ----------

I wanted to ask about that because I find it confusing, it says "You must return the original device to LetsTalk.com within 14 days of activation"

But what if I want to return it in the sealed box without activating it????