yashsingh1/xdaforums huggingface dataset:
[One (M7) General] gtg465x:
If some people got as upset about the crap carriers do to their phones as they do about a small shipping delay, and they should, there would be change in this corrupt industry. Alas, people continue to let carriers lock down phones, brand them, install unwanted software on them, and delay updates for months. If you buy a phone from AT&T, you are telling them and HTC that you're OK with that. Fighting corruption isn't for the lazy or extremely impatient I guess.
[One (M7) General] expertzero1:
Well ATT is the second largest wireless company in the united states. Of course they are going to keep their promise, even though some people didnt get their devices yet, but hey, its your money, do whatever you want with it.

---------- Post added at 08:29 PM ---------- Previous post was at 08:27 PM ----------

The great thing about htc doing these unlocked devices during launch is pretty amazing. It took samsung months to do one for verizon last year.

By selling out the first batch within the first 3 days was pretty amazing. The more people buy these unlocked devices, htc wll listen and continue making these devices. I will never purchase a branded phone ever again as well. Waiting a few days wont kill me.
[One (M7) General] Napoleon_PhoneApart:
Quetzlcoatl told me to cancel my order. I never argue with Quetzlcoatl.
[One (M7) General] NJGSII:
True that.

Also I feel that giving Letstalk another $30 for Sat delivery is baloney. They missed their deadline and we have to to pay? They can kiss my ass before they can have an extra $30 from me.

---------- Post added at 11:37 PM ---------- Previous post was at 11:34 PM ----------

I applaud HTC themselves for doing it with the launch of the phone as well. Verizon only did it after most of their consumer base already bought the phone.
[One (M7) General] mrmomoman:
And you listened? ;)
[One (M7) General] Napoleon_PhoneApart:
Always. He lives under my bed.
[One (M7) General] Fascination_St.:
bahahaha
[One (M7) General] rockd0gg:
Read carefully. I would rather wait and get a flawless phone than push HTC for shipping phones without proper QA. Returns cost HTC a lot more than better QA and mfr processes. Ifixit confirmed that a one is not designed to be repaired.
[One (M7) General] muayyadf1:
ifixit don't have the proper tools for the design. They also opened the phone the wrong way.
[One (M7) General] zizo79:
Seriously now, who the F..is this person? lol http://newyork.craigslist.org/mnh/mob/3749972518.html
[One (M7) General] rockd0gg:
$950, that guy gotta be kidding. Damn profiteering with geek toys.
[One (M7) General] expertzero1:
hey guys how are we all holding up?
[One (M7) General] agalvin13:
it is hilarious that people are canceling their orders over their phone shipping a day or two later than expected. Take a deep breath, you will have your phone by some time next week.

I played with one today at their pop up demo kiosk in SF and the phone is worth the wait. :good:
[One (M7) General] eleetsole:
Oh man.. i cant really wait anymore dammit! i even bookmarked my order status lol and check it like every other 10 minutes.
[One (M7) General] expertzero1:
thats what i did too lol
[One (M7) General] jngtt:
me? i am sad that i am not getting my phone tomorrow, will i mind the waiting? i got no problems really. my current phone is working somewhat, so i do not mind. but i would really like to get my hands on the One
[One (M7) General] crawlgsx:
Few (if any) are cancelling because of wait. We are cancelling due to lack of faith in a company that refuses to give ZERO communication on what is going on with your order. (or lie/make it up/change their story every other day/etc).
[One (M7) General] Joshnor713:
Worst...launch...ever

Haha. Over it.
[One (M7) General] expertzero1:
hey that sounds likeeeeee the nexus 4 launch! i mean google!

---------- Post added at 11:37 PM ---------- Previous post was at 11:37 PM ----------

nope, the nexus 4 launch<
[One (M7) General] nugzo:
I am canceling because i got an ATT 64Gb. Now that it's unlocked i dont think there's any difference.. Accept maybe faster updates but we dont install factory updates anyway... Any other differences? I've ran all the custom roms from dev section with no issues. If i could swap it to black i'd keep it :) Dont need 2 silver ones ;)
[One (M7) General] expertzero1:
nice! atleast your enjoying it lol. i just dont want to pay 640 for the 32 when i can get a 64 gig for 700 with a free case!
[One (M7) General] calin75:
Page still shows availability on the 18th LOL!!! Maybe our phones have shipped and they are just too lazy to update their web page.
[One (M7) General] superchilpil:
Availability just went to unknown.....
[One (M7) General] mahay_love:
Mine became unknown -(
[One (M7) General] aeronautics:
mine also went unknown :(

Also on the htc website, they updated the dates for the shipment, says next shipment expected on 29th! So the dates went from 18th to 23rd and today they showed 18th n now 29th
[One (M7) General] expertzero1:
its the 29th now :(

ok 2nd worst launch ever ;)
[One (M7) General] CursiveQ:
yes i know what you mean. i think its funny you think our phone isn't available because they were doing quality control on it LOL.

i can't even view my order anymore. it just keeps refreshing to the check order status page.
[One (M7) General] calin75:
Status page looks like it's down now. Can this get any worse?
[One (M7) General] tsxy:
Now it shows my status as "unknown"
[One (M7) General] CursiveQ:
mine won't even allow me to check the status anymore. it just keeps refreshing to the "check order status" page and asking me to re-enter the info :(
[One (M7) General] tsxy:
When you've ordered, there is a web link in the confirmation e-mail, use the link, it should work.
[One (M7) General] CursiveQ:
thats the link im using. it just redirects me here https://www3.letstalk.com/checkoutnew/youraccountlogin.htm
[One (M7) General] expertzero1:
some wishful thinking here.

Maybe they did receive the shipment, and they are no longer taking orders!??? Since it no longer says Pre-Order, just HTC ONE, and also it just says Out Of Stock. How can it be out of stock if they never received it yet :)

Also ATT is removed as well.

COME ON EMAILS!!!!!!!!
[One (M7) General] CraigP17:
Ordered the 12th. Now says will ship 19th and deliver 22nd.
[One (M7) General] ToTTenTranz:
My Dev Edition preorder says:

Picking & Packing

We are currently picking your product(s).

Estimated Shipping Date: Friday, April 19, 2013

Estimated Delivery Date: Tuesday, April 23, 2013

And the state is also "ready for fullfilment".
[One (M7) General] CursiveQ:
my order has completely disappeared. can't even check the status of it anymore :(
[One (M7) General] mahesh_9j:
Same here unable to track my order. Fingers crossed.
[One (M7) General] apd021:
The order disappeared. It is getting more and more "interesting".
[One (M7) General] NJGSII:
I'm still getting an order page. Estimated availability has been changed to "unknown".

This is f*cking awesomeeeee. Whole situation is hilarious.
[One (M7) General] ggabriele3:
mine continues to say Backordered, even though I ordered on the 5th.
[One (M7) General] droidiac13:
Nugzo, did you order online to get the 64? The stores in my area don't have any :(
[One (M7) General] Gordo96:
I ordered on the 5th in the afternoon. I'm getting the blank order status page as well when I click the order status link. When I called the customer service number, the automated system tells me that I've been pushed back to shipping on the 26th. I've emailed them and am awaiting a reply.:rolleyes:
[One (M7) General] AndrewAmazed:
Yep my order status disappeared as well..
[One (M7) General] apd021:
26th as well in my case.
[One (M7) General] CursiveQ:
i also have a random charge of $11.04 from letstalk.com on my card.
[One (M7) General] ggabriele3:
well, something just changed. I still have an order status page, and it still lists everything as backordered, but now the estimated availability for the phone and the case are "UNKNOWN"

I would guess that it's chaos over there.
[One (M7) General] easyc:
Awesome. I preorder when they go live and people I know who ordered a little over a week ago, already have theirs. That and I move tomorrow... Great.

I'm really tempted to just go buy one in store and unlock it myself.

This is #(**$%&&%ing ridiculous.
[One (M7) General] gtg465x:
I'm sending them an old candy bar dumbphone that's worth about $2 to get my $100 rebate :cool:
[One (M7) General] insomnia:
wtf ... after i place the pre order this morning... i get an email with code to get a free case and free shipping with pre order ...... what to do now ... cancel and reorder ???
[One (M7) General] fr4c:
Call them and see if they can modify your order. Nothing is shipped yet, so worse thing they can say is no.

Or all else fails, cancel and re-order.
[One (M7) General] madgalaxy:
Same here! That is messed up. I ordered the double dip case too. May need to make a call...
[One (M7) General] slackercow:
if you call, please let us know how it goes!
[One (M7) General] insomnia:
I just called the number that was on the confirmatin email. After a 10 minute hold I was told that they have had a lot of calls for this issue and are trying to figure out how to get the case in without cancelling as the hold for the full amount is already on the card. They are manually noting down orders and once Corporate tells them how to add to order they will modify and you will get an email confirming the change in order.
[One (M7) General] bhagiratha:
Planning on using it on Straight Talk which is my carrier.

Have a L920 and presently an Xperia ZL , and all have performed very well on that network.

No more contracts for me .... ever! :)
[One (M7) General] Goozy:
Hmmm... is the code unique looking? How did you get the code? I would love to get a free case as well :)
[One (M7) General] mang0:
I believe they are giving it to people who signed up to be notified about the HTC One prior to pre-orders. It does say the code is unique when you reach the checkout page, as well.
[One (M7) General] madgalaxy:
Ok - after a 20 minute hold the lady did say they are not able to add a coupon code after authorization has been received from the credit card company. So I had to cancel and reorder with coupon code. I got the case for free, but the shipping did not show as free, but I was not going to call back! Atleast I got something for free after plunking down $650!
[One (M7) General] bhagiratha:
Got that same email. Been on hold with LetsTalk for about 23minutes now.

Gosh, this is really bad customer service and such an unprofessional way of doing business.

Why sent out a coupon hours after one has placed a pre-order?
[One (M7) General] darkjuan:
Free case from HTC product code

I ordered the Unlocked 32gb and 64gb Dev versions online. Order Status says Ready for Fulfillment. However an hour after I placed the order I finally got my email with the code to receive the free case! I tried calling into the number (866-416-3059) but was on hold forever. I just now tried leaving a message for them to call me but the mailbox is full and then I got let go.

Anyone have a link or another number to call to enter in the code to get the free case from HTC?

Thanks in advance!!
[One (M7) General] mang0:
I don't think they specifically targeted you to send the coupon. Seems like it was just a mass "whoever signed up gets this email with a coupon code" thing.
[One (M7) General] madgalaxy:
Yeah, seems like all the teams were not in communication on this, plus HTC is using an outside vendor (LetTalk) to fullfil the orders. The Pre-order email should have went out yesterday or this morning. Not smooth, but then again is any product launch smooth?
[One (M7) General] CursiveQ:
does anyone know if its free standard shipping or free overnight shipping? the terms and conditions say its free ground shipping but another member said they got free over night
[One (M7) General] phatty033:
i wish htc didn't go through letstalk, i am not a fan.
[One (M7) General] mang0:
They may have gotten free overnight shipping as a courtesy from the glitch that was in HTC's system when they attempted to order the dev. edition previously. The coupon code is free standard (ground) shipping.
[One (M7) General] CursiveQ:
ah yeah, i was on hold for 40 minutes and finally got through. they basically had to cancel the order and i had to reorder. she wouldn't budge on the shipping even after i asked for a manger. :(
[One (M7) General] mang0:
Oh no! Since you cancelled the order, you should have just hung up and re-ordered online if they didn't let you do free shipping. :p
[One (M7) General] libai8268:
Frequency

So I was wondering if the dev version is going to utilize t-mobile towers fully? I was doing some research, the phone is lacking of 1700 MHz. In this case, is this phone going to be handicapped when I use LTE (1700/2100) or UMTS/HSPA/HSPA+ (1700 / 2100 MHz) on T-mobile?
[One (M7) General] NJGSII:
I don't have anything on my online statement from them at the moment.
[One (M7) General] mobilehavoc:
I haven't been paying much attention since I ordered but when I checked today it now says Unknown where it used to say 4/18. Anybody know what that means? I have no charge on my CC. I'm fine waiting for it to come but right now have no clue if its still coming or not. What email address do you send questions to?
[One (M7) General] mahesh_9j:
could you please share the link to check the order status, What I am using is which was inside order confirmation email and it redirects now to customer care page and there I am filling the details like order name, ph. no and email and then again ot redirects on the same page.. WTH is going on...HTC it's not a good sign for you....

Thanks.
[One (M7) General] greyhulk:
If they really did push our shipments back to the 26th, I'm done.

The lack of communication, along with the unexplained delays add up to a completely incompetent company that I have no desire to deal with, let alone give my money to. I will wait a little longer today for confirmation that our orders have been delayed, but I may just walk into an AT&T store and pick one up. And I will never do business with Letstalk again.
[One (M7) General] mahesh_9j:
you are right mate..this time it's too much.....HTC/LETSTALK are not providing proper communications to buyers...I think they forgot that Customer Is The King. If customer can make HTC so big we can also bring them down.....
[One (M7) General] kyndacrazy:
What are their hours of operation? I cannot seem to find that link on their website any longer. These devices represent HTC's core enthusiast base and should have had the same or greater priority as the branded devices in my mind.
[One (M7) General] zizo79:
Just woke up and I see that the order status page is now gone. Is everyone having the same issue?
[One (M7) General] nkawal:
same issue here.
[One (M7) General] kkk121:
My last day of waiting will be monday. If my phone isnt shipped yet. Then I am going to tmobile.
[One (M7) General] slaveonepunx:
I'm getting this to. I hope it's a good sign.
[One (M7) General] gtg465x:
Called to check order status and the automated system also told me that one or more items are backordered and not expected to be in stock until the 26th. Wonder if it's the cases they're waiting on. That would piss me off even more.

32GB unlocked ordered on the 5th.
[One (M7) General] gtg465x:
Doesn't seem like a good sign. The automated phone system is giving us April 26th now.
[One (M7) General] technicjunkie:
Overnight my status changed to delivery date unknown!
[One (M7) General] NJGSII:
So let's just say that the 26th is now the correct date, what we're they doing taking an extra $30 from people for Saturday delivery for something that was never going to go out today. I know those people will be refunded but its the principal.

Regardless, I will be on the phone with them today after work letting them know in a professional matter that their business practices are terrible.
[One (M7) General] stepinmyworld:
all I can say is that I'm extremely annoyed - The annoying part is that not only did the date confirm shipping on the 18th, the status said picking device, estimated for the 19th delivery, then changed from 19th shipping, estimated for 20th delivery and now I get the below info...

Back Ordered

Estimated Availability	Qty	Unit Price	Product

unknown	1	$649.99	HTC One® Developer Edition

unknown	1	$39.99	HTC One Double Dip Flip Case Black

29.99 saturday shipping

HTC made a public posture which stated they've vastly improved their stock and will be able to provide for everyone swiftly... well there are lies across the board! this is crazy and now i'll be without a phone for what.. another week? thanks HTC lol
[One (M7) General] daddioj:
I knew it!!

mines back ordered too. gonna cancel I think
[One (M7) General] rafucho:
where are the freaking business hours???? this is very very annoying, do you guys have some extension number or something like that??
[One (M7) General] TRF-Inferno:
9 AM to 7 PM Central Time. Pending on if the AT&T phones are still able to unlock their bootloaders by noon, I will cancel my order this afternoon if nothing improves by then.
[One (M7) General] stepinmyworld:
If yall have google plus or Twitter, please mention HTC and let them know about your disappointments.. this should be stated publicly so people know that customers are being lied to about these shipping dates
[One (M7) General] bhagiratha:
Well I can't no longer pick up my order. Ever time I put in my order info, nothing gets pulled up. Order was placed April 5th!

This is definitely an interesting turn of events for this particular device.

At least my Lumia 920 is up for sale on ebay, and the Sony Xperia ZL is working fine for me now until that infamous HTC One decides to land at my door step.
[One (M7) General] pennektj:
think I am going to cancel as well

I have been reading this thread every 5 minutes for the past few weeks to keep track of others orders and thoughts of release dates. I order my developer edition on the 5th and have been jerked around with random dates and misinformation as well. I have just about had it. I am strongly considering cancelling my order and going to ATT and picking up one today.

My question about the bootloader unlock. I have heard concerns that ATT won't allow the bootloader to be unlocked. Does that mean that it "officially" can't be unlocked... or there is no way to do it and if you want root and custom ROMs the only way to do it is with the dev edition. Or will the brilliant people on XDA find a way to unlock the bootloader, it just might take a month or two? If it is the latter I will cancel my order. I am not concerned about netflix, etc. It seems that spotify work on my rooted Nexus... would that work as well?

Sorry for sounding like a noob - I just don't want to make a decision because I am impatient that would take away from my ability to tinker in the future. Does that make sense?

Thanks!
[One (M7) General] TRF-Inferno:
I wish I can provide you an accurate answer, but we don't know for sure. I would advise to keep an eye on the AT&T threads throughout today and see if people are still reporting their bootloaders still unlocking. So far it appears many are still able to unlock theirs right up to last night.
[One (M7) General] zizo79:
There: http://www.droidmatters.com/news/unlocked-developer-edition-htc-one-pre-orders-shipping-delayed/
[One (M7) General] Funk2641:
Just got a email from HTC:

keep waiting folks
[One (M7) General] stepinmyworld:
awesome... posted that to google plus
[One (M7) General] elena11:
Bad
[One (M7) General] zizo79:
Can anyone post it on Reddit?
[One (M7) General] nkawal:
Just got the same email
[One (M7) General] elena11:
Not good at all
[One (M7) General] ghost__:
Anyone else no longer able to access their order status page on LetsTalk?
[One (M7) General] randy_c:
same email. This is BS from HTC
[One (M7) General] stepinmyworld:
Message from HTC via email just now and it still doesnt calm me down.

Hello Solomon

We have an important update about your order. Due to shipping issues with the 32G unlocked and 64G Developers Editions of the New HTC One®, there will be a slight delay in shipping your HTC One® to you. We expect to have your phone delivered to you, via overnight shipping, before the end of April. We’ll do everything we can to get it shipped to you as soon as possible.

Also, due to overwhelming demand, there will be a delay in shipping your free case. We expect to begin receiving the Double Dip cases in mid-May, and will ship them as soon as they’re available.

We understand the excitement and anticipation that comes with a new phone, and we are confident that the HTC One® will exceed that anticipation.

Thanks for the support,

HTC ShopAmerica

If you have questions about your order, please contact us. We suggest emailing us at help@activationsupport.com as the quickest and easiest way to reach us. Below is our contact information, and dates and times of service:

Monday-Friday 7 am to 7 pm CST

Saturday 8 am to 4 pm CST

Sunday 8 am to 4 pm CST

1-866-416-3059
[One (M7) General] gtg465x:
Fuuuu... breath. Breath. Breath. 11 days at most before it's in my hands. Breath.
[One (M7) General] ggabriele3:
strange.

I haven't gotten one of those emails, and I can still access my order on LetsTalk, though it says "unknown". I placed my order on 4/5.
[One (M7) General] Xeckz:
Got the bull***t e-mail. Can't even give us a date in the email except "end of April". Cancelling order and going with T-Mobile.
[One (M7) General] rafucho:
yes, this is BS
[One (M7) General] stepinmyworld:
and i know we may seem like babies who need a pacifier but guess what, this is business - HTC is a huge company and im baffled at how they can't manage to maintain orders they can honor and dont allow people to purchase if it can't get to them. seems to me that they changed the date to the 18th so more people can preorder and they then send that total to their factory to have them built.... like what other reason this keeps happening lol.. smh
[One (M7) General] iFalcon:
Received the same email just now.
[One (M7) General] beuboy:
The solution

Lets not let this guys get away with this. This is a bait and switch kind of game. You can't tell me a multinational Organization like HTC cannot get its house in order to ship it's #1 flagship device...And It cannot offer a clear and concise info on why its taking so long or why all customers are being told different informations.

[B]So lets bombard Engadget and the Tech blogs with how the Developer Edition pre orders are being treated like guaranteed money without repercussions of screw up on their end.[/B]

Perhaps if this makes it to the pages of Engadget and the different blogs someone higher up will finally have to step up for the bad press.

I mean a company that is -110% red from lost profits you would think would get their house in order ASAP instead what we've gotten is worse attitudes and horrible decision.

The phone is not the end all be all.

but when you say, Give me money and I'll give you a phone on this date and you go about being shady, you should be called out on it.

All I'm saying is we are venting on the wrong forum singing to the choir...lets all send a message to the tip section of Engadget or whatever your favourite popular blog is...tweet if that's your thing with the Hashtag # HtcDropsTheSoap #SamsungTakeMyHTCMoney

These guys will know customers Have voice soon no doubt.
[One (M7) General] stepinmyworld:
loooved this. and I will
[One (M7) General] HigherSensation:
Well this is interesting, I just got this email. We're in Limbo all over again.
[One (M7) General] crawlgsx:
lol once again their ordering system / communication is ridiculous! I cancelled last night, yet I still get the BS email "about my order".

I feel bad for those of you stuck in the wait, that email made me happy I cancelled. F them.

Nexus 4 all over again. Fool me once...
[One (M7) General] stepinmyworld:
It's getting out there - Android Central and other websites are privy to what's going on now