yashsingh1/xdaforums huggingface dataset:
[One (M7) General] nkawal:
As much as i want to cancel the order and go buy the 64Gb at ATT, i will hold on because i dont want to pay the high NYC tax as additional for the phone. I continue using my Brand New Nexus 4 until i receive it.
[One (M7) General] nullkill:
I'm calling in. I doubt it will do anything or will get any answers but am just plain pissed. Was OK until that email. WTF??? We have a slight shipping delay??? But we will get it to you in the next 11 days? My definition of slight is much different from their's. If it was a slight delay give me a ETA not BS! Slight delay with overnight shipping we'll get it by the end of APRIL????????? F***ING AMATEURS
[One (M7) General] CraigP17:
Got the same email of doom. Cancelled my order. I get the ATT 32GB for $250 no contract through work, and should have within days of when I wouldve maybe had the Developer Edition. Still have to wait a little longer but I get to Save some dough.
[One (M7) General] totomafang:
Here's the reply i got from HTC CS, seems like not enirely HTC's fault,

This is what I got the reply from HTC just now:

Dear xxxxxxxxxx,

Thank you for taking the time from your busy day to email HTC Technical Support. I am sorry to hear that you are having difficulty with the pre order process of the HTC One.

Please allow me to explain how HTC phones are sold. In the North America market, due to contractual obligations, there are no direct sales of phones or accessories by HTC to end-users. HTC only sells phones and accessories to end-users through distributors such as Letstalk and BrightStar or through phone Carriers such as T-Mobile, AT&T, Verizon, Sprint, Tellus, Bell Canada and many smaller regional carriers such as Cellular South.

Each of these Carriers sell HTC phones and accessories through their distribution channels. All the Carriers use Amazon.com, Best Buy, Radio Shack and LetsTalk.com to sell their phones with phone subscription.

In other words, HTC sells the phones to LetsTalk.com and Shop America. They in turn sell these phones to the public so it is not that we do not have enough staff, we simply are bound by legalities to not sell our phones to the public.
[One (M7) General] nullkill:
Open up boys and girls HTC thinks we should eat this $h!* with a smile and we need to pay them for this privilege.
[One (M7) General] Red5:
Thank you to all of you that are canceling your preorders... that just means that I moved up that much faster to get mine. :D
[One (M7) General] SeanBlader:
Sorry dude, I've been waiting since I pre-ordered on the 6th. But to my advantage over others in this thread, I've got an HTC device that still works well, nor am I saving every last dollar to get this one. So while I can understand people's frusration, I'm coming from the light side, where optimism and patience reign. I just scroll through this thread and have to feel for y'all, but at the same time, I got out of bed, saw the email from HTC, gave a bit of a sigh, and then went on with my day. I just thought I'd give you a perspective that's a bit different than the rest of this thread, where I'm still excited to get my phone, and I'm more relaxed in the wait.

Ideally I'd like to have it before my co-worker shows up with his SGS4, but if not, c'est la vie.
[One (M7) General] Napoleon_PhoneApart:
I've actually used Apple Maps in the desert and it worked fine.
[One (M7) General] daddioj:
after 20min on hold finally canceled :victory:
[One (M7) General] nullkill:
I do agree but am also like that AT&T model is looking better and better.

I'm starting to calm down after posting three times on HTC facebook about what turds they are. Here's a link please post https://www.facebook.com/HTC. I think I can now calm down. I do ask everyone who can please post of their facebook page or twitter or whatever form of social media you have. I want HTC to succeed but I do not like being treated like crap when I'm the highest paying customer. It's plain rude.
[One (M7) General] mahesh_9j:
Same is happening with me.
[One (M7) General] totomafang:
I'm heading to AT&T store now. Just called AT&T store and they have plenty in stock. I was told by the store manager that

since I'm eligible for early upgrade, he is gonna gimme the $250 early upgrade charge to be in-store one time accessory credit.

That's mean i'm still paying $200+$250(early upgrade fee)+$36(one time upgrade fee)+ tax, but get free HTC HD MediaLink

+$250 accessory credit to buy anything in-store at the same time as i buy the phone. If you plan on walking in AT&T store with

early upgrade, you should try to ask. Just FYI, i'm not 100% sure until I get. Will report back later.
[One (M7) General] pdubcramp:
Amen! However not being able to see an order status at all is more concerning to me right now than having one that shows a bogus date. :p
[One (M7) General] expertzero1:
I can't wait to get mine too lol
[One (M7) General] EggoEspada:
It's $699 off contract and there's no restocking fee.

Sent from my RM-820_nam_att_100 using Board Express
[One (M7) General] sofakng:
I also called Best Buy and confirmed the 15-day return policy with no restocking fee.
[One (M7) General] daddioj:
yeah until the date comes and they says hey sorry but you wont get your phone till July 2013 lol
[One (M7) General] TRF-Inferno:
If you guys are not aware, Best Buy will price match AT&T's website. Tell them you want to price match, and have them pull up the wireless.att.com website and select the phone's price as Month to Month.
[One (M7) General] sofakng:
I also find it interesting that the HTC One 32GB AT&T (off-contract) price is $699.99 but the unlocked HTC One 64GB is $650.00.

Not only is it $50 cheaper, but you get twice the storage plus it's unlocked with an unlocked bootloader.

Seems crazy to buy it at full-price from AT&T, etc. (unless you're just going to return it when you pre-order arrives, heh)
[One (M7) General] daddioj:
att.com same price 650
[One (M7) General] bormasina:
BestBuy wont price match contract phones, but will price match unactivated phones with any carrier. So, far i've price matched with bestbuy three times on ATT phones. Unactivated. Always work. The last time i needed to ask for manager because the sales girl was stupid and didn't know that they price match unactivated phones
[One (M7) General] Toaster Strudels:
Found an AT&T store selling off-contract. Gonna go pick it up today.

$35 restocking fee, not too bad. I will probably return it if/when my Dev Edition arrives.
[One (M7) General] sofakng:
Ahhh, OK. Sorry, it was Best Buy that is $699.99.

Although, still, if it's $650 for either shop (HTC/Let's Talk vs AT&T/Best Buy), I still think the better deal is the unlocked developer edition.

The only concern is if the phone is under warranty and needs to be fixed, and that's a real concern, but aside from that the developer edition is still a better deal.
[One (M7) General] daddioj:
it is. but at this point doesn't look like dev phones are top priority. i'm back to my flip phone and don't want to wait any longer
[One (M7) General] stevedebi:
I just spoke with them. The One is not yet in stock, and can't be ordered. It is listed on the site for both new and upgrades, but once you get to the actual order, it says "out of stock". And they won't back order, it has to be in stock.
[One (M7) General] expertzero1:
OK guys less talk about cancelling and ATT and bestbuy.

People still wanna v buy this Dev edition ya know.
[One (M7) General] CaLiSwEEPeR:
Wow this is really absurd, luckily I purchased both the at&t version and unlocked version to see which one shipped first. Since I already have my at&t htc one I guess I am going to be canceling my letstalk order. I am pretty disappointed though since I preordered it from the VERY BEGINNING and wanted my phone to be bloat free and get that extra 25GB for dropbox :/ At least I have been enjoying my at&t version :)
[One (M7) General] SeanBlader:
First I want to say, YES, the carriers are more important than you are. It sucks that it has to be that way, but they are buying millions of phones, the developer edition would be impressive if it ended up selling 10k.

At the same time, it is still HTC's fault, they underestimated demand and set their release date earlier than they could deliver. I'm not saying it's okay, but people make mistakes, and sometimes even high paid executives make bad decisions based on incomplete or completely invalid data. In the end it IS important that we make sure that HTC knows this isn't something that they can continue to do all the time, but at the same time if some lowbie at a factory is so afraid of losing his job that he overestimates what he can actually deliver, is that his fault or is it the high pressure stakes of capitalism?

In the end, while I'm dissappointed that the One is not getting into my hand today, I'm not okay with some underpaid factory worker getting fired (or committing suicide) over it. I don't think anyone involved in the process should get their christmas bonus this year, but at the same time, that factory worker in China is probably going to die if he loses his job.

Competition at this level is a high stakes game, and missing a release date can be a million dollar error. HTC will not only pay for it in the hearts and minds of people in this thread, but also in their Q2 revenue reports since they will have fewer days of the phone on sale. I will let you all raise enough of a stink, while I sit back, drink my margarita and watch, maybe putting out a more objective opinion for discussion (or for flaming if you feel necessary).
[One (M7) General] droidiac13:
Just picked up the 32gb at AT&T. Still keeping my order for the Developer Edition.
[One (M7) General] dexx0008:
thoughts on new device? will keep this thread a bit light-hearted for those that are patiently or i guess those that are impatiently waiting.
[One (M7) General] Nlue:
SGS4 vs HTC One

Well I guess I should thank HTC for making the decision between the One and the S4 for me. Good luck to those of you still waiting.
[One (M7) General] stevedebi:
That is simply baloney. The reason LetsTalk.com isn't delivering is because HTC isn't shipping them to LetsTalk. Why? That is the real question. Definitely bad management at best. If it ships that late I will have to consider the S4, although if the Tmo One comes available before then I'll probably pick that up.
[One (M7) General] Funkym0nkey:
Yup,

This has been hurting them more than just financially though. XDA community is peanuts compared to overall market for all these companies, but it is very vocal minority who play big role in influencing purchasing decision of not only themselves but their peers, family members and others. Last year they took serious flack from these people and we all know what happened to the company last year.

It almost seems like they are repeating same mistakes or find new mistakes to make them. The frustrating part if they make excellent hardware, but screw up in other departments including launch.

I think they rushed whole thing again to come out before their main rival, and it looks like Sammy will have millions of contract as well as off contract phones on streets before they do. It is just insane. I am getting my SGS 4 in first week of May from sammy, I am not sure I will have One in hands before that. I am going to have both phones with me and I am not going to sell either. But lof of people dont have this luxury.

Some will end up compromising and buying carrier branded phones, some will just walk away and people like me who will still wait for theirs will not recommend anyone else to preorder HTC flagship and buy only when it hits retail provided something better or equally good is not already out there or about to launch.

No matter how you look at it, it is just hurting HTC in the end.

Where is the shoulder drop sigh MEME when you need it:silly:
[One (M7) General] droidiac13:
I haven't opened it yet as I want to do an unboxing video for our site. It's killing me not to open it! I have played with them in the store and I loved it.
[One (M7) General] superchilpil:
Canceled my preorder and bought one from at&t

Unlocked it already :)
[One (M7) General] lensgrabber:
Well I was excited about this phone but am cancelling my pre-order. I knew it would be tight but I was expecting delivery for today or Monday at the latest w/ the free overnight shipping. I'll be out of town for a few weeks and can't risk having it sitting at the door all that time. That's too bad. At least, maybe, I'll get to play with one in a store somewhere.

Google I/O is in a little over three weeks. I just hope HTC doesn't keep pushing delivery dates for the DEV unit further and further or people might cancel waiting to see what I/O brings.
[One (M7) General] desiregeek:
Here in Taipei,Taiwan most shops do not have stock but each shop gets about 5-10 pieces per week according to the local shop manager at a local Telecom company. He is my next door neighbor so I get the inside info from him. He says the manufacturer is short on parts so they are behind on orders till the end of this month and maybe till the middle of next month before they start catching up. First batch I believe went to Europe.
[One (M7) General] pookguy88:
is it possible to cancel online? I don't see any option for that on the order status page
[One (M7) General] zizo79:
nope...
[One (M7) General] pookguy88:
what? you have to call in? jeez

anyone know their business hours?
[One (M7) General] easyc:
Do we have a way to unlock the AT&T one to work on TMOUS?
[One (M7) General] americasteam:
They're open now.
[One (M7) General] CraigP17:
Anyone get an email confirming the cancelation? Lady on phone said I would... Should I be surprised I didn't?
[One (M7) General] greyhulk:
I bought one from AT&T this morning. Screw Letstalk. I don't care who's fault it is, Letstalk handled it poorly and I will not give them my business. At least a local purchase gives me a little security for returns.

Does anyone know if HTCDev will still unlock the AT&T version's bootloader? I just got it set up, so I'm loathe to wipe it, but it may be worth it.
[One (M7) General] aafevo:
I emailed both HTC and Letstalk with my order # and stated why I wanted to cancel about 2 hours ago and it's canceled.. To those of you who don't want to be on hold on the phone
[One (M7) General] Goozy:
Are you sure about this? I emailed the trade-up program earlier about if I qualify since am buying the dev edition and they mentioned that the order has to be completed by the 26th. Still pending pre-order might not count (we haven't been charged yet so the sale is not complete). I'll email them again to get clarification....

Here is the response I originally got:
[One (M7) General] mobilehavoc:
For those buying ATT phones instead of Dev. I get where you're coming from but if you can wait its worth waiting for Dev version.

Dev version will get updates straight from HTC and will be first. No bloatware. Guaranteed to have unlocked bootloader. Att one will be unlockable for a bit then they will lock it down like OneX. Also you will suffer with ATT bloatware and their slow ands crappy updates.

If you plan on running OK only custom ROMs then you're fine either way but just be careful. You get the phone sooner now but in the long run it will not be as good IMHO.

I'm anxious as the next person but good things come to those who wait.
[One (M7) General] htowngator:
On top of that their ordering system still shows mine as not even in the system, but when I called they said it still existed. I have written them to place fix it and [MENTION=1676777]HTCDev[/MENTION] as well (they actually asked me for my order # but then never followed up).
[One (M7) General] pirateye:
I totally agree with you! :good:
[One (M7) General] greyhulk:
You could still get one from AT&T, use it until the Unlocked ships, and then take it back. You'd only eat a $35 restocking fee. That's what I may do, depending on how much the AT&T customizations piss me off. I don't like that they have an active tether block app that you can't disable.

And who uses AT&T Navigator on an Android phone? I'd like to meet this person and stare at him/her in disbelief.
[One (M7) General] Toaster Strudels:
Lol never mind, going to pick up an AT&T HTC One soon.
[One (M7) General] ggabriele3:
So is this thread just going to be people talking about canceling their orders for the next two weeks, or are we going to try to get more information about our orders?

It's great if buying a carrier phone makes you feel empowered, but this was supposed to be a thread about the dev edition.
[One (M7) General] Toaster Strudels:
Wow. What an attitude.

We're not getting any information from HTC or LetsTalk, and we're expressing our distress with our orders. Cancelling is extremely relevant.

This is still a thread about the Dev Edition... I for one am cancelling the Dev Edition because I ned a phone ASAP and LetsTalk is full of ****. Plus the AT&T is bootloader unlockable right now and so there's no advantage to getting the Dev Edition.
[One (M7) General] Red5:
I just emailed LetsTalk for a status update, when the update page will be back online... and an ETA for our phones.
[One (M7) General] ggabriele3:
no attitude. I'm just as annoyed as everyone else. it's like 10 pages now of "i'm canceling" and "can you unlock the ATT version".
[One (M7) General] dexx0008:
htcdev posted on twitter they are checking with letstalk
[One (M7) General] greyhulk:
It's actually more like 3 pages. But no one is forcing you to read them.

No one is going to hear ANYTHING from Letstalk until late next week and then it will probably be to notify us that they will be shipping the week after instead. Notice they pushed the new date to exactly one week later? That's a bad sign, folks. And it's at the end of the week again, so, you know.
[One (M7) General] pookguy88:
which emails did you use?
[One (M7) General] agalvin13:
http://www0-shopamerica.htc.com/about/emailsubmit.htm?htId=2

this is the link to cancel your order
[One (M7) General] Red5:
I went to LetsTalk, clicked on Customer Care and at the bottom you can fill in your info for them to email you back.
[One (M7) General] pdubcramp:
Is your neighbor's name "Candra"?
[One (M7) General] aafevo:
I used both of those options, I'm not quite sure if HTC or Let'stalk canceled it but my order status says canceled so wouldn't hurt to try both.

I never got an e-mail stating it was canceled so be sure to check your order status shortly after you request for it to be canceled.
[One (M7) General] FlawlesStyle:
Why do HTC and LetsTalk come off as mutually exclusive partners in this entire discussion, with everyone placing blame on whoever isnt updating us via twitter/facebook/email at the time? If it wasn't for the order confirmation, I wouldn't even know that the HTC Shopamerica site was affiliated with Letstalk. When you go to HTC's website you're directed to order the Dev Edition from HTC Shopamerica, not Letstalk. I understand business partnerships and the legality of selling a phone directly to customers from HTC's point-of-view, but I feel like they should embrace the partnership and act like they're on the same team, or just link me to Letstalk directly. Or maybe just move on to Amazon as their main distributor for their next big launch, if there is one.

On the carrier side of things, this looks like a pretty smooth launch in terms of availability...

In any case, I would guess they're currently in meetings discussing why they botched this pre-order.
[One (M7) General] treoreloaded:
i hope HTCDEV pressures letstalk to deliver and straighten their act up...for the meantime im just patiently waiting. i anticipated the delay already since preorder day...im pretty sure it will be worth the wait. you cant beat the 599.99 price tag on a 64GB unlocked dev edition. ive gone this far and few more days for me isn't a big deal. and besides im sure the majority of people who cancelled will pretty much bump up all of us who patiently waited. :)
[One (M7) General] htowngator:
Actually, when the order is complete it comes from Letstalk.com and when you go to check order status that's also where it directs you.
[One (M7) General] slackercow:
anyone know what else to do?

i went to 2 AT&T stores, and both refused to sell me a phone w/out signing 2yr agreement. i have $700 to throw at any store that will take it. nobody wants my money?!
[One (M7) General] elena11:
How did you get $599 for Dev 64GB?
[One (M7) General] agalvin13:
yea. I just cancelled my order.

I have a nexus 4, but after playing with the One I was so excited and bought one on impulse hoping to have it in a day or two to play with. Getting the backorder email put my excitement on ice. I called a few ATT stores and none of them said they would sell me one off contract. I could have waited until M-W of next week but the end of the month is only 2 weeks away from Google I/O. I guess I will be sitting on the sidelines on this one until then (pun intended).

same here
[One (M7) General] iFalcon:
http://www.androidcentral.com/htc-apologizes-gives-more-details-developer-edition-delays
[One (M7) General] treoreloaded:
599.99 free overnight shipping on Apr 5 preorder day.
[One (M7) General] slackercow:
i think i am going to get a nexus 4 as well, while i wait for the pre-order to ship. 64gb @ 649 is an unbeatable price right now. i'd rather have the 64gb with no AT&T branding and what not.
[One (M7) General] short/y:
You can't use the HSPA towers but you can use the refarmed 1900MHz towers. LTE on the other hand, should be good.
[One (M7) General] jacksonj51:
I too got the HTC fan email way after my order.... was on hold for 20min to see if they could add the free case + free shipping promo code to my order but no joy. Said I would have to cancel my order and go through the email link and reorder again. They say the CC never get a charge just a pending authorization.

Last minute I thought about it and left my order alone. Didn't wan't to lose my queue in line for stock and shipping. Didn't want to risk them running out of stock just for a case that I can probably get a similar knock off on ebay for $3.
[One (M7) General] 4ktvs:
Does any one know if the unlocked Dev one will work on the AT&T media net unlimited data plan?

thank's
[One (M7) General] libai8268:
So I have to go check out with T-mobile and see if they have reframed 1900MHz towers in my area? Also, this means I won't be able to use the tower if I travel to places where there's no reframed towers?
[One (M7) General] short/y:
True or you can check out the maps at http://airportal.de. Or just wait till it's available on T-Mobile. Me, I'm going with the 64GB unlocked and taking my chances. I figure I can sell it if my coverage isn't good enough.
[One (M7) General] Nyxagamemnon:
T mobile should have there entire network refarmed in 2013 along with intoducing lte. So we should be good if you goto an area thats not refarmed it wkill get edge
[One (M7) General] libai8268:
Even one supports 2100 MHz, it wouldn't be able to utilize HSPA+ when there's no 1900 MHz HSPA? (not sure if this is how it works, but just trying to figure out if HSPA+ and HSPA use the same frequency or different ones)
[One (M7) General] Nyxagamemnon:
One is a downlink and one uplink frequency.

If there are no hardware difrences its possible to flash the tmobile radio but I belive well need s off for that.

And t mobile is 1700/2100 aws

Dev edition is 1900/2100

The other question does the dev edition support dc-hspa+

Here read this on aws

http://en.m.wikipedia.org/wiki/Advanced_Wireless_Services#section_4
[One (M7) General] calin75:
Sorry guys but I am getting confused, does this phone support future T-Mobile LTE bands? Some people say yes, others say no.
[One (M7) General] short/y:
Everyone struggles with it at some point. Yes, it supports T-Mobile's LTE. No, it doesn't support T-Mobile's old HSPA network which uses 1700MHz/2100MHz. Yes, it support the new refarmed network which uses 1900MHz/2100MHz. If you're in an area that doesn't have LTE and doesn't have the new refarmed network, it'll fall back to very slow 2G speeds.
[One (M7) General] Crazysah:
If I have the 1900MHz refarmed network then it will definitely work with HSPA+ and LTE? Also, I assume the T-Mobile version will come with 1700/1900/2100. All three of them?