yashsingh1/xdaforums huggingface dataset:
[One (M7) General] milamas:
I hope you guys don't mind but I have a slightly unrelated question. What's Letstalk's policy on returns? Im planning on testing the dev edition on t-mous here in my city to see if it works okay with the 1900 refarmed bands we have here. Will they accept an open "like new" phone for a full refund in case it doesnt work well here?
[One (M7) General] daddioj:
I don't find it acceptable but I refuse to turn my hair grey over a phone and shipping. just sayin. I don't like it but what can you do? NOTHIN
[One (M7) General] crawlgsx:
Actually I can do EXACTLY what I said, NEVER order from them again...
[One (M7) General] CursiveQ:
this is from the htc/letstalk website.

"If you would prefer to return your original wireless device for a full refund, please request a Return Merchandise Authorization (RMA) number within 14 days of activation by either contacting our Customer Service department or requesting the return online. You must return the original device to the HTC Online Store within 14 days of activation. The returned device must include all original packaging, collateral and parts and must be in new condition. Once we receive your original device, we will process your refund."
[One (M7) General] daddioj:
u do that :good: :highfive:
[One (M7) General] stevedebi:
I saw some other text that also included a maximum number of minutes talk time on the phone. Sorry I can't remember the number.
[One (M7) General] PapaRhino:
30, 30 minutes of talk time. So you get to basically turn the phone on and see if it has dead pixels and check call quality a few times before you decide to return it.
[One (M7) General] greyhulk:
Finally got through. Upgraded from overnight (18.95) to Saturday delivery for about $10 more (29.99). At least I have a chance of still getting it this weekend.

Representative was very matter-of-fact and cold with me (I was very jovial and polite). They probably are getting a whole lot of calls today.
[One (M7) General] stevedebi:
Thanks, that was it. I'm also on T-Mobile, but unless the service is really bad, I plan to keep the dev model. I just read that the Sprint model has 25gb left for storage. So I really want the 64gb if it is at all usable. It won't be as fast as the T-Mobile version until LTE is rolled out...
[One (M7) General] daddioj:
well the same calls over and over I am sure there getting annoyed lol. but atleast if you don't get it sat you can get your money back
[One (M7) General] milamas:
Hmm I dont plan on talking much on the phone. Just give it a quick test to see if it uses the 1900 band for HSPA+ and gives me decent download speeds. Also since this is an unlocked device what constitutes "activation"? Do I have 14 days from receiving it or 14 days from activating it on a carrier? I guess I'll try to call Letstalk to see what to do but not today... Ill wait after the phones ship so the phone lines arent so congested!
[One (M7) General] stevedebi:
Where do you live? And I hope you realize that the 1900 HSPA is only 21 download speed?
[One (M7) General] htowngator:
I'm not going to bother

I can wait till Monday, it blows but that's not worth $10.
[One (M7) General] droidiac13:
I'm thinking I'll cancel my dev edition and just stick with my at&t version that I'll get tomorrow. Or maybe buy one from best buy so I can get their black tie warranty. I was always going to sell one of them anyway. I'm conflicted...
[One (M7) General] PapaRhino:
It's worth $30 to me, I can't ****ing stand this iPhone and had a buyer set up for it this weekend so I need to capitalize and get the value out of it, not everyday you'll be able to sell them for $500 cash in person soon enough.
[One (M7) General] daddioj:
:good::good: same I got my 18 back and waiting till Monday is ok. I can use the 18 towards other things.
[One (M7) General] mahesh_9j:
HTC/LETSTALK is now a sinking TITANIC :(
[One (M7) General] milamas:
El Paso, Texas. I checked the 1900 refarm map and there are some reports of 1900 there. However when I called t-mous they said it wasnt available here so Im confused. Yeah I know that its not 42 but Im not a data hog (mostly rely on wifi) so I just want the HSPA for some light youtube video watching and GPS directions. Any help would be appreciated. Glad I found such a helpful community!
[One (M7) General] PapaRhino:
lol I think we took their phone system down. From what I can tell the reps are getting stressed out with 5000+ orders for th ephone and helllla people calling support, I think they took it down because they got sick of it.

LOL Just got an e-mail

"Remember to Apply Your HTC Get Started Settings To Your New Phone" I WOULD IF I WERE GETTING THE ****ING THING TOMORROW.
[One (M7) General] stevedebi:
The map is probably looking forward to when the rollout is complete. I'm in the San Fernando Valley, just north of LA, and my wife is using an international phone on the 1900 service. So I know we have it here. Anyway, the return policy is pretty good, so best of luck on your phone!
[One (M7) General] greyhulk:
$18 is lunch, or like 1/3 of a tank of gas. I'll gladly pay it to have my phone this weekend. Money isn't an issue for me. Time/patience has always been my issue. I'm growing older by the minute.
[One (M7) General] daddioj:
money no issue. I had a choice. 10 more or refund. I chose refund. of all the phones I had which is like 3489384938493849. I learned to stop splurging money. the weekend is not some magical 2 days I can spend with my phone I cant during the week lol. but listen this is just me. you guys do what you want :highfive::highfive:

besides say they don't ship tomorrow again. then we are back to were we started from. and no there is no sunday delivery
[One (M7) General] DesertHawk:
Waiting for mine to come. Once it arrives I'm selling this one.
[One (M7) General] bhagiratha:
Yea me too. My boss ask some of us to take the day off tomorrow. sadly the phone didn't ship out today! would have been perfect!

Well I guess I'll be catching up on my MW3 levels during the day to take my mind off this misery.
[One (M7) General] Red5:
Or they cant get all 3500 phones shipped in a Friday afternoon... we are going to be playing Russian Roulette tomorrow.
[One (M7) General] ggabriele3:
I don't see why that would be a problem. We didn't fund a kickstarter where it's like 2 guys shipping out rewards from their house.

I can't imagine that they just call their local UPS store when they're ready and say "uh, we have a lot of stuff to ship...what time do you guys close?"
[One (M7) General] americasteam:
You sure? This sounds exactly like what we're dealing with.
[One (M7) General] greyhulk:
I would hope that Letstalk would be a significantly bigger operation than that and that they would be wise enough to beef up on staff for new phone releases.
[One (M7) General] fr4c:
I had to call them since my billing address for my CC was a PO Box. Gave them my actual address, but have not received any confirmation or order updates yet.

I should probably just trust the lady since she said it looks good on their side, but knowing my luck I'd probably get fudged in the end by some "glitch".
[One (M7) General] mobilehavoc:
The one that welcomes you to the Samsung Galaxy center? Lol. HTC can't cut a break.
[One (M7) General] rmc69:
Which carrier now that phone is on order?

My 64GB Developer Edition is on order. I currently have 3 phones on AT&T. Just curious as to which carriers do you (who have bought developer editions) plan to use (in the U.S.). I live on the east coast so most of the plans would probably have good coverage. I'm thinking of trying t-mobile.

Any recommendations?
[One (M7) General] PapaRhino:
AT&T is the most balanced atm imo :P
[One (M7) General] mrmomoman:
Placed my order earlier but no email confirmation yet.

Going to put it on AT&T for now. What is nice is that without contract I can't use what I want when I want :)

Glad they are extending the $100.00 trade-in in the US for old phones. I have a few I would trade in :)
[One (M7) General] skg22086:
order canceled

anybody had their order canceled for no reason..?

i placed it this morning and when i check statues on the confirmation it said it's canceled..?

i placed an order for 2 with overnight shipping..

Thanks !
[One (M7) General] fr4c:
Did your initial order require you to contact customer service? Might want to check in on that since CC's tend to flag LetsTalk (who's processing the order) as fraudulent. I had to contact Amex as they flagged mine immediately.
[One (M7) General] madgalaxy:
You may want to give them a call. Someone earlier in the thread said the same happened to him because he was paying with a Canadian credit card.
[One (M7) General] Absolut`:
So... what justifies spending $650 on this phone? I have a family talk plan on ATT and because the rest of my family doesn't care about phones, I've been piggybacking on all the different line upgrades for my iphone4, lumia 900, and my current lumia 920. This has bit me in the ass, as now, the first upgrade available on any line isn't till 6/11. This has made me interested in an off-contract phone, more specifically this dev version from HTC. When I had my first android phone years ago (G1), I used to love rooting/roming/customizing it. I've been eyeing the HTC One for a long time, but just can't get myself to splurge $650 on this yet.
[One (M7) General] muayyadf1:
is it only me who thinks the Dev version works on AT&T and TMobile LTE?

---------- Post added at 12:39 PM ---------- Previous post was at 12:38 PM ----------

For 64gb storage, more bands support, no contract. It is justified for a lot of people.
[One (M7) General] short/y:
No, you're not the only one. It's supposed to work the the TMO refarmed (i.e. 1900MHz) network and the TMO LTE network.
[One (M7) General] madgalaxy:
It is a great deal if you are not eligible for an upgrade. 64gb, SIM Free, unlocked bootloader and unbranded are sure to add to its resale value if one decides to sell it. Also I am sure this dev edition will get the latest updates seeing it will not have to go through carrier approvals.
[One (M7) General] Goozy:
Hmmmm... I just got a response from the HTC Trade in offer support email. Now I don't know what to believe.

HTC National Wireless Trade-In/Trade-Up Program Support Inquiry

Ticket #:	****

Promotion:	www.htctradeup.com

Contact Request ID:	<*****>

From:	*****

Phone:

Company:

Tracking #

Product Category:	Program Inquiry (General)

Thank you for your email.

Phone purchases are eligible to receive the $100 Reward card as long as they are purchased in either the US or Canada. Please note the extended dates for this promotion I have enclosed below.

Pre-Registration must have been completed by 4/4/2013.

Purchase of the HTC One must be completed by 4/26/2013.

Trade-in shipment must be postmarked by 5/31/2013.

If you need any further information please contact us.

Thank you,

Megan, Customer service
[One (M7) General] skg22086:
im used a US card.. calling them now...

---------- Post added at 06:48 PM ---------- Previous post was at 06:47 PM ----------

i used a US card.. and i see it's pending on my CC.. i'm gonna call them now..

HOPE i dont get pushed back on the waiting list..
[One (M7) General] slackercow:
it's a great value at $650, esp with the $100 gift card. compare that to an iphone 5-64gb which costs $850.

i was able to sell my last phone for around $550 so it was a no-brainer to get this. even if the price were $750 i would be buying this phone for the feature set alone.
[One (M7) General] Absolut`:
Does this Dev edition One quality for the trade-up program (http://www.htctradeup.com/)? Because they take multiple phones, I could get a return of $150 (Lumia 920) + $59 (Lumia 900) + $100ish (random BlackBerry I have laying around from work) = $300ish off $650 = $350 for the Dev phone. Hmm... definitely more appealing now...
[One (M7) General] millicent:
How did you pay?

I put in there reship us address along with my cc info, doubt it'll work

Sent from a pizza..
[One (M7) General] short/y:
I don't think you can trade multiple phones for 1 HTC phone. Read the terms and conditions.

EDIT: and yes it does qualify -- read/search this thread. Question's been asked and answered via a link to the HTC blog by that blog's moderator -- http://blog.htc.com/2013/03/htc-one-developer-edition/

OK, fine, here's a link to the post: http://xdaforums.com/showpost.php?p=39965525&postcount=94
[One (M7) General] fr4c:
Quick tip for those placing orders, if you get a Order Status to contact customer service for whatever reason, don't forget to have them transfer you to the "Order Verification" department after they're done. I had to be transferred in order to verify my order. After doing so I now have an updated order status of "Ready for fulfillment."
[One (M7) General] slackercow:
:cool:

i had no idea they took multiple phones... where can i confirm this??

from the terms/conditions: There is a maximum of one (1) trade-in utilizing HTC One Upgrade promotion per registrant.

http://www.htctradeup.com/htcone/?q=terms_of_use

has anyone successfully done more than one device?
[One (M7) General] Red5:
I was hoping for our phones to be shipping today. :(
[One (M7) General] slaveonepunx:
Just spoke to Ebony and had my shipping changed from overnight to overnight Saturday delivery for free because she could not guarantee they would ship out Friday and didn't want me to have to pay $29.99 for Saturday delivery. They have been bombarded by "HTC phone" calls all day. She was rather pleasant considering everything.
[One (M7) General] milamas:
When did you place your order?
[One (M7) General] daddioj:
you should have kept that to yourself before you make everyone go buck wild LOL
[One (M7) General] PapaRhino:
I'm on hold fool, i'm in front of the line O_O
[One (M7) General] stepinmyworld:
:) got my order changed to the Saturday shipping since it doesnt look like it has gone out today. now i wait... and wait.... and wait lolz
[One (M7) General] mr.alawi:
just quick questions about HTC one 64GB dev edition and hopefully someone would answer it ...

will there be OTA updates for this one ?

i know that in normal way to unlock bootloader it will erase DRM files ...so well there be DRM files in dev edition since it's already unlocked from the company ??

the difference between international and dev edition are only unlocked bootloader or there is other difference in dev edition ?

and about dev edition warranty is it international ??

sorry for repeated questions if someone already asked about it

but i have tried to look about it before asking these so im sorry if missed it :/
[One (M7) General] greyhulk:
There's no way I'm calling back to try and get my Saturday delivery free. But if I don't get my phone on Saturday, I will me more than a little irate.
[One (M7) General] stevedebi:
Don't know, but there is a notice on the developer model pre order page that says DRM may be affected on this model.
[One (M7) General] slaveonepunx:
April 8 for Dev
[One (M7) General] mr.alawi:
wow thanks for letting me noticing that !!!

hmm i wonder which apps in HTC device that will be affected by missing DRM files ?? :(
[One (M7) General] daddioj:
prob nothing to get sad over lol
[One (M7) General] stevedebi:
Flashlight was one of them, but I don't recall the others. However this is based on the ones that disappear after unlocking from htcdev.
[One (M7) General] CursiveQ:
my order status just changed to "Ready for Fulfillment" wit a ship date of today (4/18/2013) and a delivery date of tomorrow (4/19/2013).

i'm currently on hold with the customer service about saturday shipping as well.

the rep is telling me there is no upgrade to free saturday delivery and that it's 29.99
[One (M7) General] nullkill:
64 Dev edition???
[One (M7) General] CursiveQ:
32gb unlocked, ordered on 4/5
[One (M7) General] greyhulk:
I feel like I'm dangerously close to swearing off technology all together if my order status doesn't change soon.
[One (M7) General] mr.alawi:
well i'm from middle east and I barley hold on to myself to get HTC one..and if i have to wait until it's available here i will have to wait another month or two

if i want to get 64GB ... so the only option for me is this dev edition and i don't want to miss out all HTC apps and other cool things since

it gonna be my first HTC device

so i hope this one won't be so much different then international edition :/
[One (M7) General] milamas:
Does anyone know if the free Saturday delivery can be applied to second "wave" orders since they changed their site to say they will be receiving additional stock today instead of the 23rd?
[One (M7) General] NJGSII:
Interesting.

I ordered the exact thing on the same day. Did yours ever say back ordered?
[One (M7) General] expertzero1:
you can call and ask
[One (M7) General] slaveonepunx:
I was only on hold for 10 minutes so it was worth it for the free shipping upgrade. I originally offered to pay for the shipping upgrade but when I asked her if it would be guaranteed to get to me Saturday, she said she would just do it for free. She did say that they were getting them in tomorrow for what its worth.
[One (M7) General] CursiveQ:
So this is my story. I ordered on 4/5 and it showed back ordered. After reading about people getting free saturday upgrade, i called in and asked and while i was on the phone, i refreshed the website and my order status changed to "Ready for Fulfillment" with

Estimated Shipping Date: Thursday, April 18, 2013

Estimated Delivery Date: Friday, April 19, 2013

the rep then told me that everyone on the forums are lying and that there are no free saturday shipping upgrades being given out. so i asked to speak to a manager and she also told me there are no free saturday upgrades. i then i asked her to check my order status again, since it changed while we were on the phone. she told me that they did not receive any unlocked versions in the warehouse today so my phone definitely wouldn't be shipping today.

So i had her upgrade me to free saturday shipping for $29.99. Once i get my phone i'm gonna dispute the charge on my card and say "i never consented to the charge" If they're going to lie, then so can i.
[One (M7) General] zizo79:
The nerve that this CSR had..she canceled my order by mistake and then said I have to pay $29 for Saturday shipping
[One (M7) General] CursiveQ:
what number did you call? and may i ask who you spoke to?
[One (M7) General] slackercow:
this made me LOL.

i'm so frustrated with this company. i have so little else to focus on, all my energy is focused on this order :eek:
[One (M7) General] slaveonepunx:
866-825-5460 and spoke to Ebony
[One (M7) General] CursiveQ:
thanks.
[One (M7) General] Vukadmos:
Can you double check that number? It comes up as invalid.
[One (M7) General] PapaRhino:
That's it. It's being bombed so it's wigging out.
[One (M7) General] CursiveQ:
the number worked for me. i'm currently on hold.
[One (M7) General] Vukadmos:
Thanks!
[One (M7) General] iFalcon:
I would LMAO at those changing to Saturday delivery but aren't home to receive it if a signature is required.
[One (M7) General] CursiveQ:
i just got an email about an order update and my order is not upgraded to free overnight saturday shipping.
[One (M7) General] PapaRhino:
Got my $30 Saturday shipping. I bet Letstalk is going to make a pretty penny off this today..Saturday *is* 4/20, so I will be ****ing ecstatic when my phone gets here.
[One (M7) General] ggabriele3:
dear frustrated friends,

I just spoke with HTC, but not with the legendary Ebony or Chanda. the first guy I spoke with just kept telling me to check the website for status updates - when I inquired about Saturday shipping, he said "there has been no official word from HTC about that."

I persisted a bit and he sent me to the Escalation team. I was told that the phones are shipping out tonight or tomorrow, he thinks by FedEx, and that if they went out tomorrow it would arrive Saturday or whatever FedEx' standard overnight procedures are.

I asked if there was anything else I could do, or any other information he had, and he said no.

if you want my opinion, I think that they either have no idea what's going to happen, or it's bad news and they are trying to avoid confrontation, or saying something that would end up on blogs.
[One (M7) General] rooster_yang:
to people try to call htc to change shipment, use different phone number or use home phone , it get to htc right the way , this work for me
[One (M7) General] PapaRhino:
I was also told there was no guarantee that their carrier will offer Saturday shipping in my area, but I would be refunded if it didn't come then or if I got it early. I think Buffalo is big enough for Sat though.
[One (M7) General] slaveonepunx:
I hope everyone the best in getting the free Saturday shipping, just don't go into it feeling entitled to it. I called up nice and proper and asked to change the shipping method and wanted to know what the cost would be since I already had overnight. She told me she thought it would only be $9.99 but had to check. Then she came back and said it would be $29.99. I told her I thought that was steep since I already had overnight and could we split the difference (I'm in car sales)? Before she could say no, I told her it wasn't worth crying over spilled milk and I would pay the $29.99 as long as I would get it on Saturday. Thats when she told me she couldn't promise I would receive it Saturday but would upgrade me for free.

I didn't call in trying to get the Saturday upgrade for free, just got lucky. I think if you call in with the sole intention of getting it upgraded for free, they'll deny you. If you are reasonable with them maybe you'll get lucky too.

If you are lucky to get upgraded to free Saturday shipping, let's keep it to the XDA community so it doesn't get out of hand. If too many people get free Saturday shipping, Lets Talk management will put out a memo and put a stop to it. I only shared so some of you guys and gals could get lucky too.
[One (M7) General] CursiveQ:
After complaining to the manager she still wouldn't give me free saturday shipping so i said fine and paid for it. she then added the charge to my account, but it was removed after about 10 minutes and i now have free saturday overnight.
[One (M7) General] slackercow:
somehow i doubt let's talk is coordinated enough to send out memos :fingers-crossed:

i can't imagine what's going on on HTC's side. are they sharting their pants? or do they think their phone is just THAT good?

i don't ever forget crappy customer service. combine this with their poor earnings last quarter, and HTC is just not handling any of this launch like a well-run company. are they just a bunch of engineers that have no idea how to handle customer expectations?
[One (M7) General] expertzero1:
At least its better than apple and Google. Nexus 4, you had to wait about a month to get yours. IPhone 5, several weeks
[One (M7) General] ferincr:
i have to tell you guys...

It's so funny to read all your posts and be sooo relaxed about this whole thing:laugh::laugh::laugh:

I won't be able to pick mine until mid May so it really does not affect me if they get out today, tomorrow or next week but it's hilarious being able to see this frenzy from outside:laugh::laugh::laugh::laugh:

I'm glad I'm not one of you;)
[One (M7) General] daddioj:
you would be one of us if you could now wouldn't you ;)
[One (M7) General] iFalcon:
I just hope some of you put this much into others things in your life.
[One (M7) General] slackercow:
i applaud your tremendous, groundbreaking contribution to this thread. i'm certainly more glad to not be you, though.
[One (M7) General] Wasuhz:
I know this is off topic but any help would be greatly appreciated

This is the first android I own, I synced all my google contacts with the phone. All my contacts and information show great, but with my iphone i did not have to type in area code for the contact information to show up after the phone number dialed...why are none of the contacts showing up as to who i am calling if i dont dial the area code? i had no problems with my iphone?