yashsingh1/xdaforums huggingface dataset:
[One (M7) General] monakh:
Just received my One plus the $40 case (wasn't lucky like you guys) here in the Middle East and the box wasn't sealed for the phone. The box looks kinda beat up. Is this normal?
[One (M7) General] nullkill:
The HTC box should have come in shrink wrap. The boxes appear to be very crappy compared to older HTC boxes. Doesn't fit the bottom real well thin and cheap feeling
[One (M7) General] Xerpocalypse:
LetsTalk has some serious work to do with their logistics. I ordered the phone (32GB, unlocked) on the 7th of May. The phone moved into "Picking and Packing" last Thursday.

I understand the phone is backordered, but as a company they should not promote a false sense of progress with the '"Packing and Picking" that goes on for a week or more' nonsense.

I'm starting to think that if we collectively file complaints with the BBB, they might be more motivated to handle things better.
[One (M7) General] 8Rows:
Has your order moved past the "picking" status yet? I ordered mine saturday, it moved to that state sunday with estimated ship date of Monday. Quietly overnight that estimate was pushed to Tuesday. I assume will it will keep getting pushed for another week or more, but that's really not good for me. I'm going to give then a call to see if I can get a better idea when this might really ship.
[One (M7) General] Xerpocalypse:
Unfortunately not.

I've noticed that it seems to be an automated process. Mine switched from Monday to Tuesday exactly at 12:00.
[One (M7) General] expertzero1:
This is the same process that occurred a month ago. You will get yours phones soon enough.

The prices have been like this.

Order. Ship date today. Ship date change. Get mad. Repeat a few times. Phone shipped. Order phone shipped. Out of stock. Order. Ship today. Ship date changed. Out of stock but it says today. Gg

Sent from my LG Optimus G Pro
[One (M7) General] Bonely:
Well I'm tired of all this lets talk BS. I ordered a black HTC One 64gb from att just now.. which ever gets here first gets my money. This much stress over a phone that HTC can't put together right is not worth my effort. Besides the HTC dev unlock codes are still working
[One (M7) General] 8Rows:
I called Letstalk and the CS rep told me the phone was in the system as being shipped today. She then went on a 5 minute spiel on how the phone is very popular and that the shippers are working hard to get all the order out and that if it still hadn't shipped tonight (after 5pm) to call back and let them know so they can follw up on it and :::blah, blah, blah:::

As she was talking in circles I ordered a 32GB directly from tmo. I'm not sure I really *need* 64 GB that the dev offers anyway. So we'll see which phone gets here first. Would be nice if I get a tracking number from one of them before the other one ships so I don't end up with the HTC Two!
[One (M7) General] Bonely:
I been going back and forth with RMA etc for the last month. At this point, I don't care. I want a phone with minimal QA issues and a screen with NO dead or stuck pixel. is that too much to ask???? it's like, we are ordering the AMG version of a Mercedes Benz, and then they left a pile of crap in the car hoping you don't mind.
[One (M7) General] schn1tt3r:
Call the 1800 number and you will be further disappointed to know that they are expecting their next Dev Ed batch May 31st. I was told the 32GB unlocked is expected for this or the next week, so I might just get that instead.
[One (M7) General] JDogg3:
I did call them today. My CS rep told me my phone was at the warehouse and to give them 48 hours to contact me via email. If they don't email me, call them back to see what is up.
[One (M7) General] schn1tt3r:
hmm, I guess I will call them tomorrow and see what they say. I like the looks of the phone so much that I will probably still wait until May 31st anyway. I wont, however, accept a badly built device. I'll wait for new batch hoping I get that new QC lovin' people say new versions have, but don't wanna wait in vain.
[One (M7) General] Bonely:
Well.. I'm not entirely unreasonable. I can wait. But htc wants me to have an activated phone by the 19th to get that 100$ trade in. Therefore, there is some urgency for me to get a phone that doesn't have issues. I may just send in in the trade in on the original phone.... Sigh
[One (M7) General] y2jdmbfan:
I initiated the cross shipment exchange yesterday via phone and I got an email with the RMA and a separate for the cross shipment order. However in the cross shipment order email, it references the original order number, and doesn't show me any status for a replacement order. Anyone else with a similar experience?
[One (M7) General] Bonely:
this is normal and you will see that they will put an additional 1200 charge on you cc for 2 phones. (and credit your original transaction).
[One (M7) General] y2jdmbfan:
So how do I find out an ETA on my exchange?

Thanks!
[One (M7) General] Bonely:
Good luck with this one. Its like a sad joke they are playing. I really didn't know until it was shipped out. And I called everyday to get an eta. Best bet: you can call them and they'll give you estimates but there really isn't a way of knowing. Like I said, this is why I went ahead and ordered one from ATT, whoever get's their phone to me first gets my money. Or, I played around with the idea of ordering like 5 phones and then returning the ones I don't want. At the rate HTC is building their phones I don't think that's too much.

LOL and at this rate, looks like the black ATT 64gb will get to me first, already got a shipping confirmation via usps 2day
[One (M7) General] 8Rows:
I ordered a 32GB from t-mobile at 2pm yesterday. At 7am this morning it was the UPS truck and out for delivery.

Meanwhile, LetsTalk once again silently updated my expected ship date overnight. It now says May 15 (today). I'm going to call and cancel that order now. I really wish they handled the whole thing alot better.
[One (M7) General] Bonely:
yes and every time I call Lets Talk they give this whole blah blah crap about the phone being popular and that they are barely keeping up with demands... HTC might as well given google this phone 'a la what they just announced for the galaxy today at the i/o.

Yes I just canceled mine too. They seem to give better service when canceling orders than asking for an exchange. I really wanted the Dev edition. Oh well the black 64gb One will have to do. I'm in good standing and have been a customer for a long time so I'm sure ATT will give me the sim unlock code when I need it. and the HTC dev unlocker is still working. Should be getting the phone either on Friday or Saturday.
[One (M7) General] laurab4369:
I buy the one dev edition on the shop htc.

My order is ok during 5 minutes and after i received a mail: my ordrer is cancelled.

Why this?

Thanks for your help.
[One (M7) General] pirateye:
congratulations! :good:
[One (M7) General] mahesh_9j:
thx mate :)
[One (M7) General] rockd0gg:
Because you are not ordering from the US (with a US IP, check your location with http://whatismyipaddress.com)?
[One (M7) General] laurab4369:
Have you got a solution? Thanks a lot.
[One (M7) General] rockd0gg:
If you are not a US resident, you can't order the phone. Simple as that. You need a friend who lives in the US order one for you or get one via ebay. Read the thread, this question was asked at least 10 times.
[One (M7) General] laurab4369:
Ok. And the rom is the same or different with the stock 32go?
[One (M7) General] sneef:
ARRRGH! I hate this company! (letstalk.com) I'm in the middle of this with them right now. I chimed in earlier in the thread, about my AT&T model, which i got rid of in exchange for a Developers Edition via letstalk. dev edition had some issues I mentioned earlier in the thread, but then it totally went haywire on me. The camera lost it's autofocus capability completely. You can hear the motor attempting to focus, and can feel the gears moving but it just goes "click click click" and won't focus. everything is blurred no matter the distance from the lens. If i put pressure on the camera area, it sometimes focuses once, but that's it.

anyway, I requested RMA, and sent it in. they've had it now a week and NO indication they've received it (other than my UPS proof of delivery) and no indication I'm getting my money back.. Eff this company, man..

Never doing business with them again. I managed to buy a T-mobile model from a girl in my town on craigslist (unopened, sealed box), and it works great. no gaps, and perfect functionality on AT&T's network, both HSPA and LTE.

However, I bought it assuming LETSTALK.com was being honest, and I'd have my refund by now. now I'm scraping by and very upset. when I did the RMA, letstalk clearly stated that upon receipt of my HTC One, they would take up to 48 hours to process the return, and then my refund would be initiated. That was an outright lie.

anyone else having issues with this, or have advice on dealing with letstalk, and perhaps getting the refund process started? Sorry I'm so grouchy, it's just that I've never dealt with a large-scale distributor that treats its customers like this! I'm definitely reviewing them on resellerratings.com
[One (M7) General] dizzyraider:
Yes, My RMA was created 4/22 and I am still waiting for my replacement (supposedly 5/31)

In my case, my phone arrived at their warehouse and sat there for 10 business days before it was scanned by their system. My conversation with them was that due to the heavy volume of returns (at the time of conversation 5/07, they had approximately 15,000 return/exchange), there is a significant amount of phones to be processed once it gets to the warehouse. So realistically, I would probably expect a week and a half in your case before they process your return.
[One (M7) General] droidrev71:
Sorry to hear. If I had that much trouble I'd get a supervisor on the phone. I just received my email today that my account will get reimbursed. I called yesterday to ask what was the status. She put me on hold and said the warehouse had it. They have been ok with me. A bit Slooooooow though.
[One (M7) General] fadye:
Well I gave up and bought the 32gb. At least that one is in stock. Placed the order on May 18th. Said it was gonna ship May 23rd. Yesterday morning it said May 31st then during the day it switched to " gonna ship today" and now it's on its way!! Now I just have to wait for 10 more days for my friend to come from the US
[One (M7) General] expertzero1:
I returned my htc one about two weeks ago. They received it on Thursday , refunded me on Tuesday.

Ups tracking didn't work, but I called and they scanned it i though

Sent from my LG Optimus G Pro
[One (M7) General] JDogg3:
Anyone have any new information on when the dev edition will be back in stock? I noticed the 32gb unlocked version is back in stock on the website, dev edition still says ships the 24th. Was going to contact letstalk today to see if they have any updates.
[One (M7) General] JDogg3:
Dev edition back in stock today per the website. Hope that means they start shipping them out today as well.
[One (M7) General] fujisan582:
I hope so too... Been waiting for over a month for this phone!
[One (M7) General] Bonely:
Yes, I had to go through 3 phones with them before I said screw it and went to ATT to buy me a phone off contract (online though, the local store were being a pain about selling it off contract even though I have been with ATT for YEARS). At any rate, after all my frustrations and waiting on Let's Talk, I am now finally relieved of all hoops I had to go through with them. I am however, still waiting for my refunds to come in. I'll give them another week before I start raising hell again. I wouldn't recommend using them for anything. Besides, with S-off coming in the horizon and a possible de-sense version going to the google store, there is less and less reason to get the dev edition in my opinion. (although I would STILL LOVE to have one, going through Let's Talk is more of a hassle than what the phone is worth to me)
[One (M7) General] 08BlackWRX:
Waited for the Dev. Edition to come back in stock today, placed my order and just checked the status and it's already backordered... Wtf!? lol
[One (M7) General] schn1tt3r:
Shows as in stock to me?

I went to my email and clicked the "check status" link and it still says Picking, for now.

With the anouncement that HTC is colaborating with Google to release a "Google" edition with stock android, I am thinking about canceling though because only reason I wanted DEV is for the ease of flashing another ROM, plus its just 50 or 60 dollars more for 32gb extra... that is something Apple would never do... charge 100$ per 16GB greedy guys. Good riddance.
[One (M7) General] 08BlackWRX:
Just checked mine again it says Picking with a estimated delievery date for Tuesday... yay!
[One (M7) General] Saket_k:
Guys update here when any one of your's device get shipped :)
[One (M7) General] stevedebi:
I had one on order for two weeks. It said "picking" every day, and moved the estimated ship date daily. I finally went with the TMO version.
[One (M7) General] JDogg3:
Mine is shipping today finally! Status has moved to ready to ship and my card has been charged. Now just have to wait for the shipment to be picked up and receive the tracking number.
[One (M7) General] 08BlackWRX:
Just checked again and it's moved to "Ready to ship"... Looking good so far
[One (M7) General] schn1tt3r:
Same here! Ready to ship. God damn you Monday holiday!
[One (M7) General] JDogg3:
I was thinking the same thing. It will be nice to only be a four day week, but that means one more day wait for the HTC One!! Ugh can never win.
[One (M7) General] dizzyraider:
Called hours ago and asked about my order status, was then told that even though the website show that DEV edition is in stock, they actually won't be in until 31st. Then an hour ago I received a notice that my order has shipped with a tracking number. So at this point, I'm not really sure what to say anymore....just glad my replacement has finally shipped a month after RMA.
[One (M7) General] 08BlackWRX:
Shipped! Woot!
[One (M7) General] monakh:
HTC sent me a $25 Google Play gift certificate today because of the delays on my device. I am sure everyone else who was part of the preorder party got it too :)

Well done HTC. It doesn't quite make up for the mess that's Let's Talk but it's still appreciated. Let's Talk should be fired.
[One (M7) General] schn1tt3r:
I purchased mine when it said "In Stock" online, 3 days later, it said "Backordered" and just yesterday it shipped... will I get $25 gift?
[One (M7) General] Bonely:
Just updating. Got my money back from them! GL to all you guys!
[One (M7) General] monakh:
I am not sure, to be honest I think this is only for those who pre-ordered and went through the whole fiasco with Let's Talk.
[One (M7) General] fujisan582:
Woohoo !! Got my tracking number. My dev edition should be here Tuesday! I placed my order on the 19th.
[One (M7) General] daorderdillon:
Omg are these guys still selling to USA only
[One (M7) General] fujisan582:
Yes unfortunately; I hope the phone will be perfect; it has been such a pain to get. Tried ordering it a bunch of different ways, and the only way that worked was to get someone in the us buy it and resell it to me...
[One (M7) General] _XTREME_:
A friend of me with US Address and US Credit Card is trying to order The One from HTC Website, to send it to me later on .. but he is always getting this:

"The shipping carrier is unable to verify the address below. Please double check the information you provided is correct, or continue if you are satisfied with this information."

Can anyone tell me what is wrong?? :(
[One (M7) General] fujisan582:
Not sure what the issue is, but the credit card address MUST be the same as the shipping address.... What a pita.
[One (M7) General] schn1tt3r:
that means USPS database does not show the address as a valid one... I've had this issue happen when trying to get my credit card sent to me by mail. Tell your friend to call HTC Store directly and order by phone and see what happens.

Billing/Shipping HAS TO BE the same, no way around that.
[One (M7) General] stilgar_cz:
Damn.

A friend of mine is going to the US soon for a few months and I wanted him to buy me One. So he will not be able to purchase it with non-US credit card?
[One (M7) General] fujisan582:
You got it.
[One (M7) General] pcigre:
No. I just tried today via website and phone. At the end friend from US had to pay with hers. Also shipping and billing address have to match.
[One (M7) General] cuyo11:
this sucks the unlocked version price increased to 599 :crying: I was just making a few time for better batches. If I knew that the 574 was a temporary offer, I would have bought it before :crying:
[One (M7) General] stevedebi:
Makes the dev an even better buy at only 649...
[One (M7) General] cuyo11:
yeah the dev one is really a good deal however i dont use 64gb and 50 bugs make the difference for me lol.

Does anyone know if the unlocked 32gb version include headphones? I may get this instead of the 580 tmo :o
[One (M7) General] stevedebi:
From what I've heard it does include the headphones. However, it won't work on AWS, are you on T-Mobile?
[One (M7) General] cuyo11:
thanks!

yes I'm on tmo, but I'm going to change soon. I have checked and my next company bands are included in both dev and tmo edition. I think im gonna stick with the unlocked at the htc store :o
[One (M7) General] rockd0gg:
I posted earlier that I purchased my dev edition with my non-us credit card. I had a US shipping address and a US IP when I ordered and that was all it takes to get my order through. Ordered on the first day.
[One (M7) General] stevedebi:
Are you going to ATT?
[One (M7) General] cuyo11:
nope, I'm from Mexico but right now I'm studying college in the U.S. This summer Im coming back to Mexico and luckily both tmobile and dev edition have the bands for the hdspa+ and lte of my network operator.

hopefully my one will come without gaps :fingers-crossed:
[One (M7) General] fujisan582:
Pure awesomeness!!

After weeks of waiting I finally have my phone. I couldn't be happier. I mean upgrading from an htc desire so this is a huge improvement. No dreaded gaps phone is flawless.

Thanks to everyone who participated in this thread.!
[One (M7) General] stevedebi:
I'm assuming you don't mean AWS, which is what hdspa+ usually stands for according to TMO; the dev does not work on AWS.
[One (M7) General] Danillaco:
Crap, I was trying to do this. A friend is coming to Brazil, and I was about to buy it, send to her, but now **** got complicated. No other way to buy one, then? Only if she buy it for me, and then I'll transfer the money.

EDIT:

Oh, seein this made me curious. The billing adress was the same? Don't they check this?
[One (M7) General] fadye:
Yes it does include the headphones. I got my 32gb a few days ago from a friend who came from the US.
[One (M7) General] UCFour:
My friend in US has bought developer edition for me..

no gaps,no dead pixels,camera is fine

it seems like new batches are flawless :)

he placed the order on 29 may and the mobile got delivered in less than 2 days

i was so worried about build quality issues n dead pixels..now im so relieved!
[One (M7) General] shree.cse:
Oh, congrats mate.
[One (M7) General] UCFour:
Thanku :)

waiting to get my hands on one
[One (M7) General] expertzero1:
im missing this sexy device, so i had to reorder! hoping for a non defective model! :)
[One (M7) General] NxNW:
Seriously everybody, if you have a credit card, order multiple phones, keep the best one, and sell the others on eBay in time to pay off your credit card bill when it comes due. Not much risk, and it would save so many picky people from this weird cycle of getting a phone, not liking it, sending it back, having no phone, ordering a new one, etc.
[One (M7) General] shree.cse:
Good idea, I wish I could do that, only people from US could do though.
[One (M7) General] Danillaco:
Oh, just passing by to say, I was able to buy a One from outside US. Having a person that living there, with adress, home phone, and my credit card able to shop internationaly I'll got it yesterday. Now I'm waiting for delivery at my friends house in AR.
[One (M7) General] cuyo11:
the carrier that im going to use in Mexico for some reason uses 850mhz, 1900mhz for hspa+, and LTE is on 1700mhz. So its fully supported in both dev and tmo versions. :)

btw with the recent s-off maybe the aws bands can be unlocked for the dev edition :victory:
[One (M7) General] MrBlahBlah:
Any thoughts on when the new update that has been rolling out to european models will be coming to the US dev editions?
[One (M7) General] NxNW:
Yes. Many thoughts. And they can be discussed in the dev edition software updates thread. Here.

http://xdaforums.com/showthread.php?t=2355992
[One (M7) General] mahesh_9j:
thats would be great and expected out of HTC :)

Thanks for the update !
[One (M7) General] adsam3927:
This is why I love xda

I used the online chat via letstalk.com and was able to get free shipping and a case added without having to cancel order and reorder and risk losing my spot !!

Interestingly I was offered a choice of a double dip cases...grey with red tips and just plain black.....never seen the picture of the black case ??? Anyone got a link or idea how it looks ?

I chose red/grey...looks exclusive ;)
[One (M7) General] slackercow:
decided to quote myself for those attempting to do this:

as the post above says, go to the let's talk site and use their chat service, they added my case and gave me free shipping.

they added the black case for me, i wasn't given a choice for the color on the double dip (non-flip).

edit: asked for non-flip, they added the flip... that's why it's black. going to try again to get the regular double dip.
[One (M7) General] ksarius:
So sad I couldn't pre order.

Hoping HTC will have more unlock version
[One (M7) General] short/y:
Yes, but I couldn't do it on my own -- I had to doa Live Chat with customer service by going to LetsTalk.com. Once there, go to your shopping cart (even if it's empty). That was where the Live Chat button showed up for me. A quick chat later (gave them my order number, my shipping info and my promo code) and they modified my order to add the case and give me free overnight shipping.
[One (M7) General] ksarius:
Does anyone know how I can now buy the 64gb version? Without carrier
[One (M7) General] tian105:
Try expansys usa
[One (M7) General] short/y:
Have you tried http://htconeprereg.com/cell-phones/productdetail.htm?prId=41619 ? Even though it says it's out of stock, I could still add it to my cart. I Give it a try if you haven't already hit that particular page.
[One (M7) General] yokken:
I can't find LetsTalk's live chat for the life of me...

Edit: Whoa! I called to have them waive the charges for the overnight shipping that I paid for (as well as verify my case is $0???) and she said they were both switched to free already. NICE!!!!!!!!!!!!!
[One (M7) General] americasteam:
I think the box only pops up when they're available. It wasn't available for me when I first looked this morning. Went back to the site and it was there.
[One (M7) General] yokken:
I figured as much. Oh well, I got what I wanted without even having to ask! I'm really hoping they ship it a day early, like the 17th... I'm going out of state for a massive party weekend at Iowa State with some friends and I would LOVE to have Zoes and highlight reels... it will probably be my last year there for this yearly event (VEISHEA) as most of them will have graduated by then. If it shows up on Thursday (when I leave to go down there) I will be the happiest man on Earth. :D
[One (M7) General] taker888:
Whats this free case free overnight shipping you guys talking about? Do you need a special code? I order mines with overnight shipping also. Is it the early fan discount code htc emails u?
[One (M7) General] slackercow:
yes
[One (M7) General] yokken:
I didn't get any code emailed to me, and I did not sign up for the trade-in program. Just call/chat LetsTalk, give them the order number you got, and ask for their free overnight shipping and say your case wasn't free. Everyone's been getting them.