[Sprint HTC One (M7)] vayman:
I just activated through Wirefly/Newegg and here's a copy of my chat.

Thanks to customers like you, we have received an overwhelming response to our great offers. Unfortunately, customers contacting us are experiencing unusually long hold times. Please be patient and we will connect you to an agent as soon as possible.

You have been connected to Mahender .

Mahender : Hi Ryan, I'd be happy to help you today. Could you please provide the last 4 digits of your SSN?

RYAN: ####

Mahender : Thank you for the verification.

Mahender : I'll certainly help you with the activation of the new phone.

Mahender : Please turn off your both old and new phones.

Mahender : Take out the battery (if it's not built-in) of the new phone.

RYAN: they are both turned off

RYAN: it's built in

Mahender : I am contacting our activation team to activate the new phone, please allow me 3 minutes.

Mahender : Thanks.

Mahender : I appreciate your patience. Our activation team is still working on it, please allow me another 3 minutes.

RYAN: ok

Mahender : Thanks.

RYAN: can i not call Sprint to activate my phone? i would rather have them activate it

Mahender : Please donot call Sprint to activate the new phone.

Mahender : Since you have purchased the new phone from us so we will help you to activate it.

RYAN: i have talked to other people that have bought through you and they activated their phones w/ Sprint. why do we HAVE TO activate it through you? i'm just curious

RYAN: do you receive some sort of commission from Sprint if they allow you to activate the device?

Mahender : According to our terms and conditions you cannot activate the new phone directly contacting Sprint.

Mahender : If you do so it will breach the our terms and conditions.

Mahender : Thank you for your patience.

Mahender : The new phone has been activated.

Mahender : Please insert the battery and turn on the new phone keeping the old phone off.

Mahender : Follow the on screen prompts to programe it.

Mahender : Once you are done, you will be able to use the new phone.

Mahender : If in case, you are unable to programe the phone; please contact Sprint Customer service at 1-888-211-4727 to get it programed.

RYAN: can you show me where in your terms and conditions it says this. i have looked and i don't see this anywhere

RYAN: can you provide a link?

Mahender : Okay, let me check it for you.

Mahender : Thank you for your patience.

Mahender : Please visit the link http://wireless.newegg.com/autocont...erringdomain=newegg&oflag=&zipcode=&refcode1=

Mahender : Is there anything else I can do for you today?

RYAN: i'm looking at what you sent me. please allow me 3 minutes

Mahender : Okay, take your time, but make sure to respond in 2 minutes as my system doesn't allow me with the idle session for more than that and it automatically gets expired after 2-3 minutes.

Mahender : I am happy to help you, but you haven't responded in 2 minutes. Please reply to this message to keep your session active.

RYAN: i'm still looking. please allow me another 3 minutes

RYAN: nowhere in the "terms of purchase" does it state that we HAVE TO activate the device through you. the only stipulation is that if i cancel my service with Sprint or move the device to a different line within 181 days then i have to pay some sort of penalty. so would you like to re-state your answer correctly and state that we DO NOT HAVE TO activate through you?

Mahender : I do understand your concern completely.

Mahender : We get a commission by Sprint.

RYAN: that's what i thought. thanks for you help. have a nice day.

Mahender : If you contact Sprint directly and activate the new phone by them, they might change the account details and it might effect on our commission.

Mahender : Is there anything else I can do for you today?

RYAN: that makes sense. no, i have no other questions. thank you again for your help.

So there is nothing in the terms, it could just effect their commission if you activate it through Sprint.