yashsingh1/xdaforums huggingface dataset:
[MDA, XDA, 1010 Software Upgrading] MrDollyMaker:
Not to mention what names each one actually uses and what does what... :?

I must admit that I am now at a loss at what is left to do, other than possibly sweet talk the phone company after restoring the "Factory" rom the best you can.... 8) The "upgrade" rom they list on the phone company's website is the full program so if you run that one and get your 1% screen of death, hard resit it, than start it again.... (and get the death screen) just tell them that you downloaded the upgrade and when you installed it, it died there. They MDA won't hold any of the NEW rom and such that you tried to do. (grins) I had to do this once. 8)

MrDollyMaker
[MDA, XDA, 1010 Software Upgrading] andhy:
Well, this morning I talked (very nicely) to the shop I brought the xda from and (as expected) was told that it was impossible for them to do anything. the word "service" is not in their dictionaries. THis is common in this part of the world. They did give me a telphone number of the "importer" of the device. When I called the number, no one answered.

Mind you, there are no official O2 representative in this country. There are a couple of big trading companies (and many smaller ones) importing the O2 xda to the country. I guessed they're only interested in making money and don't care about customer services.

Talking to some shops selling the xdas, I realised that the dumbest person browsing the xda-developers forum are still an 'expert' out here.

THis forum is absolutely great in "educating" people with so many things about the xda (PPCPE).

If anyone here could help me fix the xda, I don't mind paying all charges and will send the device to your address :lol:
[MDA, XDA, 1010 Software Upgrading] codectelecom:
If you wanna play with the CAB ( cabinet file ) you have to install on you PC the WIN CE CAB manager.

You can find it here:

http://www.ocpsoftware.com/download.php?nm=cecabmgr&dlID=2

Hope that can help you to uderstand better the way they do the instalation files.

For fixing your device will not help you...so far for me not helped.

Silviu C.
[MDA, XDA, 1010 Software Upgrading] jonesmf:
I have been in the same boat since yesterday, and nothing... NOTHING.. has worked. Have changed the ROM a few times, but can't get the Radio Stack back on the machine.

That being said, I did find someone that can fix it. Leonard over at http://www.PocketPCTechs.com in California, USA can correct the issue and send it back to you. The cost is $45 US, plus shipping. It was my last resort and I am sending mine in tomorrow.

Hope that helps those of us that simply can't fix this issue.
[MDA, XDA, 1010 Software Upgrading] andhy:
Thanks for the info.

I fixed my xda last week, by sending it to the O2 Official importer in the country. Apparantly they had to replace the main board.

THANKS O2
[MDA, XDA, 1010 Software Upgrading] Revd Cherrycoke:
thanks guys

your thread helped me overcome my %1 problem.....

Usually the first %1 is the easy part, No?
[MDA, XDA, 1010 Software Upgrading] dtidmore:
Guess, I have to throw in the towel

Well, after a failed attempt at upgrading JUST the radio stack on my AT&T PPC, and trying every trick, tip, idea that had been posted, I have reached the conclusion that there are some of these beasts that will NOT accept a radio stack. As a few others have posted in this thread, none of the workarounds correct the 1% problem. I have reflashed my OS from my custom 2003 ROM, back to the original, then to the newest and while the OS flash works perfectly, each and every time I try to do the radio stack install, it dies at 1% and gives me the upgrade failure popup. I have tried the original AT&T radio stack as well as the newest one. I have deleted the RSUpgrade.exe lnk in the startup folder, deleted the four copied files in the windows directory, redownloaded the files, recopied the files, retried the upgrade, and each time, the 1% failure occurs. I have tried it with the SIM installed, and the SIM removed. No difference. Obviously there is something that no one understands going on here.

BTW. As I was able to reflash the OS back to the original 2002 version (of course no radio stack), I even tried doing a full upgrade via the AT&T upgrade exe as that was supposed to be a upgrade to both the radio stack and the OS. Although I have no idea of how far or little it actually progressed, the upgrade screen on the PC never changed and remaining in the "working" status for over 30 minutes, so I finally killed it.

This is maddening. I guess I will see if the guys over at PocketPCTechs think they can revive it. I was planning on sending it to them anyway for a memory upgrade.

david
[MDA, XDA, 1010 Software Upgrading] MrDollyMaker:
Re: Guess, I have to throw in the towel

One thing I noticed on mine once it went into it's final stage of 1% failure death was that the identifying numbers in the Radio Stack were gone on boot up. The OS worked fine. That one had to finally be sent in to be repaired and they were kind enough to inform me that the Radio Flash Rom had received too many flashes and thus failed on it's final flash and was damaged. It looks as if there is only so many flashes that the Radio Stack Rom can handle before it dies.......

Maybe PpcTechs might know something that will work around this if you have no Radio Stack identification numbers showing like mine did. From the sounds of things, it sounds similar if not the same as what I had....

MrDollyMaker
[MDA, XDA, 1010 Software Upgrading] dtidmore:
Yep, there are NO ver #s

MrDollyMaker,

That matches what I am seeing exactly. What is interesting it that this PPC had never had a radio stack upgrade and it failed on the first attempt to upgrade it. I am waiting to hear back from the guys at PPCTechs.

david
[MDA, XDA, 1010 Software Upgrading] dtidmore:
PPCTechs think they can fix them

Just talked to PPCTechs and they have two SX56s in for upgrades at this moment with exactly this problem. They think that with the serial cable they can fix them. I will post when I know if they were successful.

david

BTW, EEPROMs do have a limited rewrite capability, BUT it is measured in the thousands not tens of rewrites, so the idea that that a radio stack had been written too many times simply does not make sense.
[MDA, XDA, 1010 Software Upgrading] Qman:
Re: PPCTechs think they can fix them

Please do! :wink:
[MDA, XDA, 1010 Software Upgrading] akira:
/me takes his serial cable and plugs it in

one only thing we can do is wait ;)
[MDA, XDA, 1010 Software Upgrading] rc:
what happened???

anyone here form the guys at ppctechs.. do they have the ability to fix this radio upgrade issue...

is ther eany tool to fix this if we get our hands on a serial cable

what is siemens stand on this i bet someone has called the tech support there...

please update this thread so others can know where they stand..

TIA
[MDA, XDA, 1010 Software Upgrading] akira:
we should all work here :)

http://xdaforums.com/viewtopic.php?t=5931&start=0&postdays=0&postorder=asc&highlight=
[MDA, XDA, 1010 Software Upgrading] rc:
USA customers look here ASAP http://xdaforums.com/viewtopic.php?t=6066
[MDA, XDA, 1010 Software Upgrading] mentalbob:
Is there a specific number for their customer service line or is it the one from my-siemens.com? Also, do you have to be a current AT&T Wireless customer to get the repair?
[MDA, XDA, 1010 Software Upgrading] rc:
i just got the ph # form siemens web site there is a link on their support site.. (somethig that says hotline)

i am a current ATT customer but they did not ask any questions (also i bought the ph from ebay not from ATT) so should not be a issue... all they ask is IMIE # and address and ur ph # and give u a RMA # to ship the ph to them

Edit...

this is where i called 1-888-777-0211
[MDA, XDA, 1010 Software Upgrading] Denny:
White screen help needed - RSU upgrade

After failed installing RSU upgrade

now Iam facing the white screen.. yet to push the voice button is genuine.

Now I reach one step fowrd it appear to the main menu unfortunately I can find the start button, I try to tap the top left corner yet I response nothing. I try to active sync yet my computer didnt recognize the device..

Please if anyone know how can I find the start button to go to Windows Explorer to delete the RSU things??

Please now my XDA become junk :(
[MDA, XDA, 1010 Software Upgrading] Qman:
Try doing a hard reset hopefully that well get you to the Welcome screen,

if it does place the device in the cradle hopefully you'll be able to log on

as a guest. If so you'll be able to use ActiveSync Explorer.

HTH
[MDA, XDA, 1010 Software Upgrading] Denny:
XDA - White Screen - 1% Hang

Dear All,

Since Upgrading the RSU now I stuck in unfinished main menu, I should go to start button in the left upper corner and tap it yet it response nothing. I try to hard reset but it dont want to do hard reset and I try to sync but my comp do not want to detect

Please if someone can help me with this

Rgds

Denny
[MDA, XDA, 1010 Software Upgrading] zxzxa:
not work
[MDA, XDA, 1010 Software Upgrading] Bedammit:
A HA!!!

I ran into the 1% problem and solved it.

I previously had the ATT WM2003 ROM and A.30 radio stack.

I revved back to the T-mobile 2002 ROM and got the 1% error.

First. I have tried all the steps in this forum.

Nothing worked.

BUT..

SO I installed the 1.2 XDA developers ROM. I had forgotten that I had not unlocked this unit. Unlocked it. Then went to rev to the T-mobile 2003 final ROM that was pulled today March 11, 2004. after installing I still had the old Radio stack. So I tried to upgrade it and it failed with the 1% error. (I copied the files from Install directory to my Phones Windows Directory.) Tried several more times all with failure.

****

I then REMOVED the SIM

Closed the rubber door and on restart it completed the upgrade.

Voila!

All I can assume at this point is UNLOCKING the device

with the XDA developers ROM kept me from having a brick.

****

Tips.. (Which are most likely useless if you are reading this ..hehe)

START WITH A FULLY charged unit.

I still havent figured out how I can used the connector on the back to my advantage without the addon battery.

TAKE the SD card out before rebooting so it doesnt give the format

message.

Use OSI tool to backup your old ROM FIRST.

I have on SD as backup

PPC 2002 T-mobile

WM2003 ATT

and

WM2003 TMobile final (or near gold release) ha!

THANKS...

where is my credit card... I need to donate to The XDA gang.

Bedammit!

WM2003 T-Mobile (Saved from the brink of 1% death)

4.01.16 ENG

ROM DATE 2/04/04

Radio: 6.25.02

Protocol 324e4
[MDA, XDA, 1010 Software Upgrading] krystan:
Request for more information

My XDA upgrade of RSU failed and now I only get to a clear screen with top bar and keyboard at the bottom right corner.

After many attempts the XDA battery is dead and I can do something when connected but I suspect the buttery is not charging.

Could someone explain how to connect to the 3-terminal connector at the back ie is there any connector that can be used or how to connect (which conector is plus and which minus and what for is the 3rd one) using whatever and what voltage?

You guys are talking about 1% hang problem but it appears you can use Activesync. Could you describe the symptoms at the 1% problem. I think im at 0.001% level or 0.001% chance to recover.

TIA
[MDA, XDA, 1010 Software Upgrading] Bedammit:
The 1% problem is a malfunction of the Radio stack upgrade. For some reason some users will run the RSUpgrade and recieve a failure. This is the final part of a T-mobile ROM upgrade usually. After the device is reset a shortcut is placed in the startup folder. If a failure occurs (say the 1% error) the XDA is rebooted. However in the 1% circumstance a reboot of the unit does not solve the problem. So the User is stuck in a loop.

I detailed in my previous email how I was able to solve my %1 hang by simply unlocking the phone using the XDA developers ROM.

Read this thread for more info.
[MDA, XDA, 1010 Software Upgrading] zxzxa:
i tray but it is not work
[MDA, XDA, 1010 Software Upgrading] mentalbob:
When my SX56 was in the infinite 1% loop, I was upgrading an already unlocked PPC, so I don't think that's the solution in all cases. However, calling Siemens I was able to get an RMA and shipped my phone to 'em. It just came back (about 3 weeks later) not only working (with the A.21.02 rev of PPC 2002) but with a brand new stylus, rubber covers that I lost earlier, a new li'l plastic filler piece for the SD slot and it looks like they somehow revived the markings (including the IMEI stuff on the back which I know was wearing off). It's basically a completely refurbed unit just for the price of shipping. Since I already bought another SX56 to replace it (and already upgraded it to WM 2003 with the SD card method), I guess I'll be brave and try upgrading this bad boy to WM2003 and putting it on Ebay. By the way, I'm a former AT&T Wireless customer (now T-Mobile) and all they asked was what my carrier was (to which I happily replied "AT&T Wireless!")

Addendum: They relocked my GSM radio! No biggy. I'll just hafta unlock it again. God save xda-developers.com!
[MDA, XDA, 1010 Software Upgrading] zxzxa:
can soom one help as
[MDA, XDA, 1010 Software Upgrading] Amr_hosny:
It seems that you all have better luck than me. I tried to get to the start screen by pressing the volume and soft reset but it never worked no matter how many times I repeated. and when pressed the power and soft reset to get wallaby V5.17 I received "GSM error" message.

Does anyone have some detailed description to how to get to the start screen form the white screen of deathI'll appreciate any help I could get
[MDA, XDA, 1010 Software Upgrading] krystan:
Melbourne ACCS

Well,

I got my XDA fixed for AU$45 at the Melbourne ACCS

Thanks God for them

So it is possible to bring the brick back to live
[MDA, XDA, 1010 Software Upgrading] cgigate:
Re: PPCTechs think they can fix them

No need serial cable , I fix all these problems! blank screen, dead radio stack , dead OS and bootloader ...

Hardware solution repairs all of them!
[MDA, XDA, 1010 Software Upgrading] krystan:
Hi CGIgate,

Most of us here wait for that sort of a statment.

Could you elaborate on that how you could fix all our problems?

TIA
[MDA, XDA, 1010 Software Upgrading] cgigate:
When the "GSM errors" happens, you bootup the phone (with working OS), the system stop at white screen, OS is not in working mode, no way to connect ActiveSync, you cannot transfer files to XDA.

or you have dead bootloader and dead OS, only solution is to use hardware- open the phone, re-write flashrom via flashrom writer...

I'm glad to help all people to get their XDA life back.
[MDA, XDA, 1010 Software Upgrading] lonegunman:
How? pics might help for a start and then maybe a guide?
[MDA, XDA, 1010 Software Upgrading] cgigate:
I will use DV to take a movie of all process... ,when I have another dead XDA handy
[MDA, XDA, 1010 Software Upgrading] lonegunman:
Thanks, got 2 dead ones here that need doing so may a list of software as well? :D
[MDA, XDA, 1010 Software Upgrading] Chief_Lee_Visceral:
I really think that the 1% problem is the battery.

Hi all,

I am in this 1% boat as well and I am now convinced after trying everything else under the freakin sun that the problem is the battery. I think that when I downloaded and ran the OS upgrade that it must have not been fully charged. Terrible design with the dll to talk to the battery I say. If getting a fully charged battery from somewhere is my solution I think it will be for many here also.
[MDA, XDA, 1010 Software Upgrading] cgigate:
Re: I really think that the 1% problem is the battery.

1% not relate with battery at all!

However, when you have 1% radio stack failure, the battery cannot be charged!
[MDA, XDA, 1010 Software Upgrading] Chief_Lee_Visceral:
Hi cgigate,

I understand you are selling the service of your flasher but you have not contributed any information as to why it is technically the only way out.
[MDA, XDA, 1010 Software Upgrading] cgigate:
My solution is pretty straight forward hardware solution to fix all problem!
[MDA, XDA, 1010 Software Upgrading] lonegunman:
We know that, but you are not telling us how (ie what bit of hardware).
[MDA, XDA, 1010 Software Upgrading] cgigate:
Actually, there is no secret.

Using ROM programmer and memory clip (you can find tons of them in the market) to rewrite the flash ROM.

If the flash memory damaged, just remove it and replace a pre-programmed ROM.

Of course, you need some tools and skills to do it!
[MDA, XDA, 1010 Software Upgrading] Chief_Lee_Visceral:
So how did software, even Microsoft crap software; damage the hardware? I think you probably have a solution but you don't know why...
[MDA, XDA, 1010 Software Upgrading] Chief_Lee_Visceral:
Re: what happened???

Well I can tell you where T-Mobile is at, they don't care and they don't have an ETA. If they cared they would at least throw us a bone and not leave us hanging like this. They won't even post a bulletin or anything in the tech support faq or even their developers forums. They are stonewalling the problem.
[MDA, XDA, 1010 Software Upgrading] smack:
Workaround for the 1% hang

Hi everybody!

First of all thanks for all the information I have been able to gather lurking in this forum. I have also had the 1% hang and was already going to throw my MDA to the bin (just joking of course), when I tried the following:

Whenever I got to the 1% hang the system asked for confirmation in order to restart again the setup procedure.

I noticed that I could however use the start button and the programs of the device. So I started the file explorer (while the RSU installation was waiting for my "ok") and deleted under "windows" every file I found that was related to the RSU installation procedure, especially the "autostart" and the "HSCRSupdate" file (along with a couple of other files I identified by the istallation date).

When I finished deleting, the update would not restart anymore after confirming the 1% error. Now comes the crucial item:

I was at this point able to synchronize via ActiveSync with my PC. I just had to reinstall the old RSU (gsm/gprs update 3.23) and all went up and working.

This workaround may not be highly sophisticated but it worked for me. :-)

Hope it helps!

Smack

This may help you[/b]
[MDA, XDA, 1010 Software Upgrading] smack:
By the way

Just noticed that this is already covered by the very first post on this thread. Sorry for bothering: RTFT

:oops:

Smack
[MDA, XDA, 1010 Software Upgrading] FDPM:
Ok, I just want to understand few more things...

It seems it is safer to perform the RSU manually, by copying some files to the windows dir... but those 4 files are only fot US RSU. Am I right?

On the other site the Qtek RSU (I think the latest is RSUv1.15_(GPRS_T32500_ENG).exe ) contains a RSUpgrade.sa.CAB which contains 7 files with numeric extension, and nobody seems to know what to do with those files! Still, running the cab itself does not solve the problem.

I bet O2 RSU looks very similar to the Qtek one (I'll check).
[MDA, XDA, 1010 Software Upgrading] elir:
Hard reset ufter RSU fail

I have a SX56 and tried to upgrade the rsu from AT&t.

like most of u i got the 1% screen and after some auto resets 10% for a long time . Thats when i made the mistake and hard reseted the device.

Now i'm stuck at the boot screen not even the 1% screen.

my boot loader is 5.22 and still functioning but i dont have an sd card reader.

Pressing the volume button doesn't work so ican't use the solution mentioned here.:(

Any suggestions???

Thanks in advance
[MDA, XDA, 1010 Software Upgrading] elir:
update to my former post

I downgraded the rom to the original AT&T and now i can get to the today screen (pressing the volume after the white screen)

but the start menu does not apear and the touch screen does not work. I can go to contacts or calendar using the hardware buttons but thats it (no connection to active synk either)

After that i used the REPAIR.ZIP and now i can acces the pda and connect to Active sync but the radio upgrade allways fails.

Please help
[MDA, XDA, 1010 Software Upgrading] cgigate:
Re: update to my former post

you further ruined your SX56,

the repair.zip is GSM 900/1800 radio stack, not for SX56 (GSM 900/1900)
[MDA, XDA, 1010 Software Upgrading] hoanghon:
HI.

Can anyone please help me where I can download these origial files for wm 2002 AT&T"

monitor_ul_bs.m0

monitor_ul_bs.map

RSUpgrade.cp64

RSUPgrade.exe

or please drop my email at thienkyngo@yahoo.com

REGARDS
[MDA, XDA, 1010 Software Upgrading] hoanghon:
hi codectelecom,

when you charged you ppc phone from the hole on the back of the cover, did the chager light turn on? Thanks
[MDA, XDA, 1010 Software Upgrading] hoanghon:
HI cgigate,

I think that there is no way to flash the radio stack using the usb cable. If I have a flash radio stack on the sd card I think it is posible but not sure. so. how much are you going to charge for the dead radio stack. email me at thienkyngo@yahoo.com.
[MDA, XDA, 1010 Software Upgrading] hoanghon:
I can not find RSUpgrade.lnk in window Directory. Anyone show me how?
[MDA, XDA, 1010 Software Upgrading] Sallala:
1% error, I've try everything

Thank you everybody for the posts!

- Now, I can take SW update with OSImager with SD card

- I can bring up tha PDA from the white screen with no start menu by repair zip

- I can try several RSU by delete rsupgrade.lnk from windows\startup folder and delete the 4 files from windows folder.

BUT:

I tryed many SW versions, (2002, 2003 etc), with many RSU packages, (ENG, GER, HTC what I find) but there is still the 1% error message.

Questions:

- Who can repair his Wallaby, with what RSU & RUU combination could do? Does it matter? I tried O2 RSU-RUU pairs too with no success.

- There are already pepoles, who can't make his wallaby gsm working frm 1% error? Or everybody who spent enough time to try RSU-s, can repair they handy?

- What am I do? Trying the same RSU again and again, and maybe it will eorking? Or try more RSU - RUU combinations?

Thank you, and sorry for bad English.
[MDA, XDA, 1010 Software Upgrading] hoanghon:
we really need the instruction how to make 'radio Rom upgrade flashable' SD card in order to solve this problem. Other methods will not work in our case. Thanks
[MDA, XDA, 1010 Software Upgrading] hatamata:
Re: 1% error, I've try everything

I'm stuck in the same position as you Sallala, almost, but I made one step forward that may help others in here. Although no upgrade succeeded with removing that GSM Error yet.

After passing the white screen (thanks to the repair.zip) I started using windows ce os to copy and past files, but couldn't yet connect to ActiveSync. So I spent some money and gut a serial connection. still, it didn't work. Then I found two files in Radio_Unit_Upgrade_v31703, they are Cloder_usb.nb and CLoder_serial.nb. I copied them to windows directory in my device, and now ActiveSync can see my device but only in the serial cable connection. I had to set the parameters of the com port to be like that:

Bits/s = 19200 (it should also work for up to 57600)

Data bits = 8

Parity = none

Stop Bits = 1

Flow control = Xon / Xoff

Now some rs upgrades can communicate with my device but they all stop at 1% after it auto reset. The other problem that is still there is that I cant use explore from ActiveSync to manage my file system.

This didn't work for the USB, But it may work for others as it seems that some solutions do correct the GSM Error and other don't.

One more thing I must say: Thank you Matt, MrDollyMaker, Biso and all XDA developers for all the help you gave us till now, and for the people like me who didn't fix their XDAs yet: don't give up hope. We will do it one day. :)
[MDA, XDA, 1010 Software Upgrading] Sallala:
Re: 1% error, I've try everything

I tryed more than 4 or 5 OS versions. Originally ones and ROM Kitchen versions too. But ActiveSync always worked for me.

1% error is a bad thing.
[MDA, XDA, 1010 Software Upgrading] Billgate:
Yes , now i can fix any problem with RS 1% error , but it not realy easy like software you are saying ,