yashsingh1/xdaforums huggingface dataset:
[General Topics] Fost04mach:
Here is a sprint rep answering your first question, along with another person posting the actual terms and conditions:

http://community.sprint.com/baw/message/558487

The other user posts the terms as being 300mb of roaming or a majority of service. I'm on my way to 2gb for this month. I really hope I get my notice next month, otherwise I'm gonna leave the torrent downloads on full time until I get a letter... At some point they will lose money with me... :D

As for those mocking why one would change plans...

I pay 123 bucks a month for sprint for the simply everything plan. Verizon/AT&T/Tmo/etc are all around the same, maybe tmo a bit less. I have trouble getting more than 5kbps speeds in Phoenix. There is no 4g. No, I didn't sign up knowing this, I signed a new contract when I lived in Minneapolis, where they had wimax and began rolling out LTE. Speeds were awesome with wimax - getting 12mbps downloads at times with my old Samsung Epic. I moved to Phoenix, and out here the 3g speeds are downright awful, when they even happen. So much that I have to use my work iphone half the time to look anything up on the web. And that iphone is through AT&T, the not-so-fast provider. I've seen friends' verizon 4g phones and they scream when it comes to web usage.

In short, if you live in a 4g area for sprint, awesome! I probably wouldn't change either after being with them for 15+ years. It seems Sprint is going after all of the small cities to be able to build a large "list" of cities where they have 4g and the new network developed. If you live in a large city, like Phoenix, San Diego, etc, you're screwed. I'm sorry, I'm not going to move to Puerto Rico to get my phone working fast as it should. And I'm also not buying the whole paying the premium data access fee when I can barely access data at real 3g speeds. Not when cities like Minneapolis are at their 2nd round of 4G connections and towers going up; meanwhile Phoenix, which is 3x larger, is putzing along at 1x speeds.
[General Topics] mulhiny:
Here is my experience in regards to being booted due to roaming. You will not only get a letter, but a phone call from a special "roaming dept". They will inform you that you may be terminated for excessive roaming if you don't stop. You then will explain to them that their service sucks and you always roams at home. They will suggest you use wifi, but remind them that you are under no obligation to do so and will continue to data roam. At this time they will offer to let you go. You will have some time. Have them note the account. You will be instructed to simply call the special roaming dept before porting the numbers (yes numbers, all lines should be let go, no ETF) and you will be sent a final bill.
[General Topics] SilentSummer:
Can anyone confirm this?

Not that I don't believe you, but I really don't care to lose my current number as I've had it for a very long time.
[General Topics] mulhiny:
I understand you want confirmation, but do you really think Sprint is just gonna cut you off one day with zero notice? Lol...like you'll just wake up with no phone service? No..they will let you know that you're being terminated and give you time to go port to another carrier first. I got the letter and the very next day they called me with all my options. The letter even comes with a special number printed on it for you to call. I've attached a copy of the letter you're likely to receive.
[General Topics] SilentSummer:
That works for me :highfive:

These days who knows how companies will treat you. If you are costing them money, it wouldn't have surprised me tbh.

Thanks for taking the time to scan the letter for me, this helps out big time.
[General Topics] smkyle:
Update. I saw a rumor that you have up to 45 days to reactivate with Sprint and keep the same number. Once activated you can port out which will then cancel your Sprint service.
[General Topics] mulhiny:
For the record, I personally was only having an issue in my home. Just a dead spot. Even in my driveway I would roam. I took a free airave with service to stay the remainder of my contract. While sprint 3g is slower than the competition in my area, it isn't horrible. The per month savings was worth it to me to stay.
[General Topics] thesparky007:
Has anyone actually been successful getting their etf waived?
[General Topics] maxpower7:
Honest to god, that is so awesome. It's almost TOO easy to get out of your ETF. My next step is to talk my wife into going along with this.
[General Topics] grrmisfit:
Your half right... It was clearly stated as a 4g fee but was disguised as a way to get more for smartphone users..it wasn't till they made all smartphones 10 more month they dropped the "4g" fee label
[General Topics] thesparky007:
So did anyone get out etffree?
[General Topics] trsix:
?

Been wondering that myself since this thread started. Would be a pretty bad business decision on sprints part to create an etf loophole over a few cents. 36 on my bill.
[General Topics] Scotty_Two:
I will be trying on the 10th, when I get my April bill with any changes. It is not a loophole, it is a legally binding contract in which both parties agreed that states if Sprint makes changes, you don't have to stay.

---------- Post added at 09:15 AM ---------- Previous post was at 08:42 AM ----------

BTW, would you mind sharing what the exact charge(s) was that went up 36 cents on your bill was?
[General Topics] AndrasLOHF:
Eh I remember the day I jumped onto Sprint and got an HTC Hero. I also remember that great new phone called the HTC Evo that just launched within the previous 2 weeks. I looked at it...talked to the Sprint rep and was interested in the purchase. Once we got to talking about the plans I was specifically told that purchasing an Evo would put me on a plan that would require an extra $10 per month for the new "4G WiMax service". Not once was the words "smartphone data" used, the exact words were "4G WiMax service" and it was pitched to me in the exact same terms several times in this transaction. It became a discussion point with the rep and myself that ultimately ended in me not getting the Evo as I didn't need my phone for much more than it being a phone at the time so I refused to be put on a plan for "4G WiMax Service". The rep I had this entire transaction through was the store manager BTW.
[General Topics] maxpower7:
That's what it was initially. Once they started offering more wimax phones they changed it to a standard fee for every smartphone plan.
[General Topics] trsix:
taxes only went up

taxes only went up

Federal-Univ Serv Assess Non-LD	$1.30

Nevada State-Hearing Impaired Fee	$0.07

Nevada State-Univ Serv Assessment	$0.02

Administrative Charge	$1.50

Regulatory Charge	$0.40

--------------

$3.29
[General Topics] Scotty_Two:
Those appear to be surcharges, not taxes. Which ones specifically went up?
[General Topics] trsix:
:)

those are taxes renamed to make us feel better when the government takes our money.

Federal-Univ Serv Assess Non-LD $1.30

Nevada State-Hearing Impaired Fee $0.07

Nevada State-Univ Serv Assessment $0.02
[General Topics] 144saint:
I have terminated my contract twice successfully so i can have an upgrade to a new phone. Jumped on some one ended account after wards.

All you need is to root. Tether and torrent. Seed back if possible. Once you get a warning on using desktop applications you are almost there. Do it again. And voila! You have a phone disconnected for free of charge.

Lol.... Did it twice! :) :thumbs up:
[General Topics] atlmtnbiker:
and you were able to get a new phone and resign with the same carrier again?
[General Topics] thesparky007:
tried calling sprint to get out of contract but no go... weird thing is i havent been able to access my account online for a couple of months and i cant see my bill because of it. Called sprint 10 times, chatted online with tech support, went to the store all to no avail...

Just plain ****ing tired of sprint
[General Topics] Delakit:
I've tried that numerous times in the past. Best luck I had was constantly speaking with higher-ups about my stolen device that I was going to return and they finally sent me a brand new one. Nothing like getting held-up at knife point and my 5-day Hero getting jacked along with many other things. But... Lol. Their support sucks. Can't blame them for sticking to their rule though. Its smart but sucks for those of us that just want the newest technology. One of those things...

... Sent from my 'Oops! Should've bought the S3!' via XDA-Developers App.
[General Topics] 144saint:
I jumped on another friends account and sold the phone i had.
[General Topics] tehkingo:
Contacted customer services, and they claimed that this isn't a material adverse change.
[General Topics] 144saint:
Bro... Tether your device and download a grip. They will see your ip address and notice you are running desktop apps. One month and you are out.
[General Topics] Delakit:
They can also charge a good amount for doing so. They can already see I've used a lot, and I mean a lot, of roaming data on the VZW PRL. Other users have downloaded a lot more than me and haven't had any problem sticking to the contract. I'm not risking racking up huge debt. At this point I use the PRL when I need the speed. If need be I'll wait until October 14th, 2014 to get a new phone and accept my mistake of not waiting for April 1st this year to get a new phone.
[General Topics] 144saint:
No they don't. You are not paying them for the service. You have unlimited internet. Ive used 100GB a month in the past. Unlimited roaming too so if they feel like its a bother they will terminate your contract. If they do it. It's on their end and you pay no etf. Ive done it. Trust me.
[General Topics] Delakit:
In my terms it states that they can charge .25$ per megabyte over 300mb off-network roaming data. That's a lot of cash. Also I've heard of people getting terminated after 400mb but I've too heard of ppl on their contract still after over 100gb data roaming. Not that I'm trying to take advantage of a company that d1cked me too many times to count but... I'm also not trying to push my luck. Whatever happens will happen at this point. I just don't have $600+ to shell out for a new phone after my injury making me miss work and not allowing me to get a new job, no reimbursement for time I needed off due to injury, etc... I'm at a loss of dealing with my mistake right now.
[General Topics] 144saint:
Don't roam. You have to tether a lot to where they catch you.
[General Topics] Delakit:
I don't get it. Everyone claims that if you roam to much they will cancel you. So all I do is tether on the 55kbps that I get?
[General Topics] 144saint:
Oh. Mate. That's almost impossible... Prl and roam is your best best. My plan tells me what ive used on roaming. It says something like.

2058mb/unlimited roaming
[General Topics] Delakit:
Mine says something like 8,654,567kb / See Terms.
[General Topics] B1GQ1B:
https://www.dropbox.com/s/in8wpbkygnohe7q/2013-04-19%2012.20.54.png

Has anyone got one of these before? Only did 750mb of roaming this month
[General Topics] Delakit:
Sprint keeps switching my primary account phone number to my grandma's phone which doesn't get texting so I have no clue if they tried that. She Saud she got a text that tried coming through a few days ago when I hit 1gb of roaming so possibly. I'll never know since Sprint can't keep my account correct no matter how many tines I change it, e-mail, and call them.
[General Topics] B1GQ1B:
Ive had a verizon prl loaded for months now but never really abused it so kinda confused as to why they want to help me 'master my evo' lol. I guess ill call nd see whats up. if its anything helpful ill report back ;)
[General Topics] Delakit:
Another user reported getting that same text. Haven't heard anything else yet.

What was the outcome of that? You have my curiosity boiling. That sounds dirty. Lol.
[General Topics] B1GQ1B:
Just got off the phone with a Sprint rep. Basically I was told it must be a glitch in the system because my account shows that I've never roamed over voice or data lol. This is obviously incorrect since I've had a Verizon prl loaded for months now nd force roam more then I need to. But that's info I chose not to share, instead I had him note my account for the erroneous message nd that roaming is included in my plan. So I guess I'm now free to sit on Verizon 3g permanently until lte lights up in Jersey.

---------- Post added at 10:33 PM ---------- Previous post was at 10:14 PM ----------

Sorry for the double post but I think I might of figured out what prompted the message in the first place. Even tho I'm definitely roaming more then the prescribed 300mb monthly it's not obscene amounts (don't know how you guys get multiple gigs). what I think put me on Sprints roaming radar was falling asleep with Pandora streaming all night. Might of been only 35 mb but it did get me an over roaming text. So YMMV I guess.
[General Topics] syaoran68:
used the taxes and surcharge method and i got off ETF free. Just ordered my HTC one from Tmobile on their website and they have a promo including a HTC car dock as well. it was good while it lasted and the EVO had so much potential.

-Ed
[General Topics] Delakit:
Why would they let you out of the contract without penalty over taxes and a surcharge? Multiple users on here posted about trying the same thing and failing. Taxes getting raised will definitely not get you out of a contract. As for your "surcharge," what was that all about? Just a random extra charge on your account for no reason?
[General Topics] syaoran68:
surcharges as read from your bill are fees that sprint choose to charge you to help offset the costs they inccur when they collect mandatory taxes from you. they are not required by the government. Of course everyone (including me) is ok that they collect these. you cant expect a company to eat these and still stay afloat they have to get something to cover some of it.

but since this is a charge they choose to collect as part of their services. i saw a change in one of my surcharges ( actually the amount went down) and i called them and told them that changing the wording of the fee ( which basically changes how they calculated it IE. the reason my amount went down) requires a new binding contract between me and sprint. since the original legal document has one set of words and this new document has another set of words that define how surcharges are dealt with. I MUST agree to that new way they do it. otherwise they wouldnt have sent you out that pathetically tiny notification in your march bill. i kept calling for about an afternoon and at first they told me they'd let me out ETF free if i returned my phone to them. i agreed to that then i called back again and said i actually dont agree to that now and wont be sending my phone back but still want to the ETF free out.

after alot of drilling of the term "material" as well as surcharge changes ( make sure when you say surcharges you say its a direct quote from their bill since under surcharges it does tell you the definition of what it is and it says "chooses" ) they let me out contract free. they say they'll note my account and i have until my next billing date (early may) and they will cancel. Since i've already ordered my HTC one through tmobile, i'm just waiting for it to come in the mail, i'll probably call back at the beginning of may to make sure i'm getting my ETF free cancel confirmed and to also ask for a prorated return of service i never used.
[General Topics] Delakit:
I know what a surcharge is and Sprint's definition on their bill. I was asking what surcharges were being placed on your bill or being raised. For example: administrative, regulatory, etc... I haven't had a single change in my bill since last year so I'm pretty sure I don't have a chance to try and wiggle out of my contract.

Edit: would you look at that. The last few bills said the same amount, including the next bill, until I clicked the billing information and noticed the difference in a few cents lower. Good call. I'll be on the phone with them while taking your advice into consideration. Much appreciated.

... Sent from my 'Oops! Should've bought the S3!' via XDA-Developers App.
[General Topics] Delakit:
I took your advice into consideration and tried pulling a few teeth with about 4 different reps and nobody would budge even remotely close. All I was offered was a $340 ETF to get off of the contract. They kept stressing that the changes in the surcharges aren't a change in contract when I kept insisting that they were. I also noted numerous times that they "choose" to charge these surcharges and that they require a "binding contract" for the change in wording, amount, etc... but they insisted that I was incorrect. I told them that the contract I signed was set to what I signed, which is why it's a contract, and that the changes without my consent made me uncomfortable. I tried everything from telling them I don't like the idea of the changes in contract being made without my consent, that I was thinking about switching carriers due to that, also pulled out the LTE card of the lying promise date of April this year which is far from in my area although there are tiny bits of signal around here and there. Not sure how you worked your magic but apparently I have none. Poop.
[General Topics] salmonfishy:
Not really on topic but i bought an evo lte off ebay and it had a bad esn i learned after purchusing but i tried activating anyway and so i called sprint and had a really dumb girl on there side that managed to accidently clear the esn and got it activated lol

Sent with my: Htc Evo 4G Lte running Viper4G
[General Topics] SilentSummer:
Still seems like force roaming your phone is the best way to get out of your contract, though that doesn't appear to be working all the time either.
[General Topics] Delakit:
I don't see that working at all anymore. Everyone needs to get comfy with their contracts as there isn't much you can do. I'm just pissed at myself for jumping on getting a new phone a few months before my contract was up. Mainly because I was told I would have LTE in April but I was on my 8th or 9th EVO 3D which was starting to irritate me.
[General Topics] maxpower7:
Just curious, why don't you see that working anymore?
[General Topics] Delakit:
Probably because so many people have done it before that they caught on and found other ways to deal with it. Makes sense to me anyway. I couldn't wiggle out of the contract by pursuing the surcharge change because I'm in a family plan. Gave it a shot for the fun of it anyway. Been roaming due to slow speeds in my area. Never had a single letter, issue, etc...
[General Topics] Delakit:
A little update. I've been bashing heads with all of these reps but none of them seem to stick to their word of their terms and conditions. They pretty much do not care if we agree with the changes or not which means they also don't care to stick by their word, contract, agreements, or terms and conditions. The T&C clearly states that materially adverse affected accounts may be cancelled within 30 days of the changes without incurring the ETF. But I'm just a loyal customer that they've continuously lied to in the past and in the now so maybe that is now irrelevant. Good luck to those of you still trying. Grats to those of you who pulled it off successfully.
[General Topics] thlinx:
I was running the ver prl and got the letter today.. says I got till June 4th to find a new carrier.. all etf and bills are waived..
[General Topics] Delakit:
I've been doing the same for 2 months and never recieved anything. I've called, did chat, and E-Mailed Sprint numerous times. All I get are lies, reps talking over me and not letting me speak, and no help what-so-ever. Fucc Sprint at this point. When I come up with $340 I'm getting the hell off my contract and switching carriers.
[General Topics] thlinx:
Keep running the prl I was doing for about 2 months so trust me that letter is coming
[General Topics] Delakit:
I've already set my phone back to stock last night. Maybe if I feel like going through that whole process again.
[General Topics] randp1:
Why do people sign a contract, then try to get out of it? Just don't sign a contract, if you don't like the service.
[General Topics] thesparky007:
I'm saying **** you to sprint and moving to tmo today! Yall should too
[General Topics] husker91:
My thoughts exactly...
[General Topics] Delakit:
Because we can. Its in their terms that we are able to do so if matterially adverse changes effect our account in any way. Some of us jumped the gun and needed a phone so we got one before the next best thing came out. Some of us have family plans we jumped on which is cheaper and requires contract. Some of us just hate Sprint and what they've put us through but are in a binding contract. Simple as that.

That's the plan.
[General Topics] randp1:
Pay the etf and move on. Simple...
[General Topics] Delakit:
Lmao. Didn't know we were going to start playing the smartass game. Read my post before you make yourself look like a fool next time.
[General Topics] trsix:
?

Has your plan actually changed $?:confused::confused:
[General Topics] thlinx:
Simple for who you? Those aren't cheap and a lot of people get fed up on how we keep listening to sprints lies.. I do cell sites and I'm telling you , it's a safe bet to jump ship because the other carriers are all doing upgrades too and are doing it faster..
[General Topics] trsix:
has anyone

In this thread seen a fee increase? Just curious.:confused:
[General Topics] Delakit:
Mine decreased 7 cents ;)
[General Topics] Niqueroll0201:
Another way to get out of Sprint w/o ETF

6 Confessions Of A Former Sprint Sales Rep

Cancel without ETF By “moving” to the middle of the desert:

This is an old trick, but the tipster says it works with Sprint. “Want to cancel but are stuck in a contract and don’t care about keeping your number? Change your billing to e-billing (to avoid a paper statement), call customer care and have them change your address to an address not covered by the network (go on the website, find a hole, do a google earth search and find an address around there). Then say, “oh my, well if you can’t provide service to me there, I’ll have to cancel.” Sprint is now obligated to cancel your contract without a termination fee because if they can’t service you, how can they charge you for service? Usually they want to cancel your number, but you might be able to convince them that Company B has coverage and you would like to port.

Give it a try. Worked for me. I'm from Hawai'i. ;) :victory: ;)
[General Topics] Delakit:
Lol. Nice. I don't see that working for just one line on a family plan though.
[General Topics] mulhiny:
Your reply to his post makes no sense. He signed a contract and Sprint changed it. Well within his right to ask to leave. The simplest solution would be for Sprint not to change anything on the contract for the 2 year duration.
[General Topics] Delakit:
Now if only the 10+ reps I talked to would do something about it. I've been told so many times that they have a supervisor that'll call me. They never did. I've also E-Mailed them and got a response saying the rep needs some account info and then never got anything after that. Sent that message about 4 days ago. Sprint has no customer service what-so-ever. I'll be at them again until May 1st until I snap on them. All I know is that I'm getting out of this contract and will not pay an ETF at this point. It can sit and linger on my account while I fight it to death with their noses (pinocchio reference).
[General Topics] mulhiny:
Email dan@sprint.com, a rep will call you in about 2 days..always.
[General Topics] Delakit:
Bullsh1+? What's the relevance to that E-Mail address? How did you hear about that?
[General Topics] leo72793:
Has this worked for anyone? I want to get out of contract from my moms account, get my own account, and get the HTC ONE. Tired of this phone, as development is falling, and now, LTE has been so called launched and where im at it was set to be in my area for 2 months. NOT ONCE in my area did i get it ( Mayport does not count i dont live nor go there but one time to pay someone for tires. )