[Galaxy Note II Accessories] vectron:
Do your homework before you buy. Customer support is important, and a big company like Otterbox has a great one based on the fact they are in every service provider store as well as every Best Buy. But the truth of the matter - they rushed with Note 2 design and FAILED to deliver with Defender. And because they are king-of-the-hill-Otterbox, they didn't even want to admit how poorly they executed design of that screen protector. Read hundreds of posts in XDA or AF, and read all Amazon review comments. EVERYBODY complains about screen protector not being flush with a Note 2 screen, thus being concaved up and leaving a gap in between making it feel like you are using $50 resistive touch screen device. Yes, I bought one from Verizon store, couldn't believe my eyes, called Otterbox and they pretended on the phone like have no idea what I'm talking about, sent me an email with case# to reply back with "pictures" so they can send me a replacement. I went back to Verizon store, and went through every Defender they had in stock - all the same problem with a screen protector. Turned on-line to read everybody having this problem and simply just popping out the plastic screen as soon as they buy it. Why would I want to buy $60 (MSRP price) case to destroy it in order to make it work for me? Furthermore, because of that concave up screen, it creates a suction effect through cutout holes in that screen protector, sucking in more dust that will require you taking case apart periodically to clean it up. Do you think those inner plastic case latches will last that long, with constant taking apart? Oh, and that plastic screen protector was awful with s-pen - leaving marks all over the place. And if you remove plastic screen protector - your inner plastic case fitting is not rigid anymore (read about people suggesting to put a tape inside). Port cover-plugs are great in dust environment, but when you are using your phone as GPS in the car and need it to be plugged in - it will become a huge nuisance, not to mention pressure that micro-usb port cover puts on the connector, in both Defender and Commuter. And with Commuter, I personally found back of the case to be slippery and no grip with a surface when you place it on the smooth table top.

If you read testimonials of people who own UAG and dropped their case numerous times, they walk away without a scratch. UAG design is rugged tough and you get a convenience of a molded single piece case where you don't have to take layers off to get to your battery. If you need a super-duper drop protection case, go with CONVERT which offer multiple layers of protection, all the port coverage INCLUDING camera, has a great kickstand, can be stripped down to SURFACE if you don't need all this extra rugged coverage, and has one of the BEST holsters with a locking spring-loaded latch. Just need to invest in a good regular screen protector, like iSmooth which I also highly recommend (3H hardness, easy install with no bubbles, perfect edge adhesion).

Now, don't get me wrong, I'm not knocking Otterbox down. Its a great company with a great reputation and TONS of sales. That's how they can afford to have such a great support staff and offer warranty replacement and freebies without breaking their bank. They obviously built their reputation of a quality product delivered for all these other phone models, and have a decent iPhone base support. BUT, with Note 2 they rushed to deliver it to the market, and totally ignored all the negative comments. And this is not just my humble opinion. It's everywhere you read about their Note 2 cases. I tried Commuter a couple of times in Sprint store, and walked away. Bought Defender from Verizon store, exchanged it, and then returned a few days later...