[Galaxy Note II Q&A, Help & Troubleshooting] aukhan:
You can customize and configure call settings on Samsung Galaxy Note 2.

To access the Call settings menu:

From the Home screen, tap Phone icon.

Press Menu key and then tap Call settings.

How to configure general Call Settings on Samsung Galaxy Note 2

Configure the general call settings using this option.

From the Home screen, tap Phone icon.

Press Menu key and then tap Call settings.

Tap one of the following options:

Call rejection: allows you to manage your rejection mode and rejection list.

– Auto reject mode: sets the phone to automatically reject incoming calls or messages.

– Auto reject list: provides access to current rejection entries and numbers.

Set reject messages: allows you to manage both existing rejection messages and create new ones.

Ringtone and keypad tones: assigns a device ringtone, device vibration and Incoming call setting, as well as Keytones used when the keypad is pressed.

Call alert: allows you to assign call alert tones and activate call alerts and vibration.

– Call vibrations: vibrates the phone when the called party answers.

– Call status tones: assigns sounds settings during the call. Choose from: Call connect tone, Minute minder, and Call end tone.

– Alerts on call: selects whether alarm and message notification is turned off during a call.

Call answering/ending: allows you to manage the settings for answering and ending calls.

– Answering key allows you to press a key to answer the phone.

– The Power key ends calls allows you to press the power key to end the current call.

Auto screen off during calls: allows you to force the screen to turn off during an active call.

Accessory settings for call: allows you to assign headset settings during incoming calls.

– Automatic answering configures the device to automatically answer and incoming call when a headset is detected.

– Automatic answering timer configures the time delay before the device automatically accepts the incoming call.

– Outgoing call conditions configures the connected Bluetooth device to make outbound calls within one of two settings: Even when device locked or Only when device unlocked.

My call sound: allows you to personalize the sounds you hear during a call with and without earphones.

– Tap My call sound settings and select Personalize call sound.

– Follow the detailed on-screen instructions.

Use extra vol. for calls: activating this feature places an extra volume button on your currently active call screen.

Increase volume in pocket: increases the ringtone volume when the device is in a pocket or a bag. Uses the proximity sensor to detect its location.

Call forwarding: configures call forwarding options.

Note: If the Wi-Fi Calling feature is active, Call forwarding is greyed-out and inaccessible.

Additional settings: allows you to configure additional call settings.

Voicemail service: allows you to assign the service.

Voicemail settings: displays the settings for the voicemail.

Ringtone: assigns your device’s ringtone.

Vibrate: configures the vibrate settings. Choose from Always, Only in silent mode, or Never.

TTY mode: allows you to configure the TTY settings.

Call rejection on Samsung Galaxy Note 2

From the Home screen, tap Phone icon.

Press Menu key and then tap Call settings > Call rejections.

Activate the feature by moving the Auto reject mode slider to the right.

Tap Auto reject mode and tap one of the following options:

• All numbers: to reject all calls.

• Auto reject numbers: to reject all calls in your Reject list.

Tap Auto reject list.

Tap + icon to manually add numbers to the Reject list.

Tap Unknown to create a checkmark and automatically reject all calls that are not in your Contacts list.

How to set reject messages on Samsung Galaxy Note 2

From the Home screen, tap Phone icon.

Press Menu key and then tap Call settings > Set reject messages.

Tap + icon to manually add a reject message.

– or –

Tap one of the pre-written messages to be displayed when you want the call to be rejected. You can edit the message if desired.

Tap Save to save the reject message.

Ringtones and keypad tones on Samsung Galaxy Note 2

From the Home screen, tap Phone icon.

Press Menu key and then tap Call settings > Ringtones and keypad tones.

Tap Device ringtone, select a ringtone, and tap OK.

Tap Device vibration, select a vibration type, and tap OK.

Tap Incoming call vibration to create a checkmark if you want your phone to vibrate when a call is incoming.

Tap Keytones to create a checkmark if you want tones to play when the keypad is pressed.

Call alert on Samsung Galaxy Note 2

From the Home screen, tap Phone icon.

Press Menu key and then tap Call settings > Call alert.

Tap Call vibrations to enable your phone to vibrate when the called party answers the phone.

Tap Call status tones to set the sound settings during a call then tap OK.

Tap Alerts on call to turn off alarm and message notifications during a call.

Call answering/ending on Samsung Galaxy Note 2

From the Home screen, tap Phone icon.

Press Menu key and then tap Call settings > Call settings > Call answering/ending.

Select any of the following options:

Answering key: Tap this option to be able to accept incoming calls by pressing the Home key.

The power key ends calls: This option will allow you to end a call by pressing the power key without turning off the screen.

Auto screen off during calls on Samsung Galaxy Note 2

This option turns on the proximity sensor during calls so that your phone will know to turn the screen off to save power.

From the Home screen, tap Phone icon.

Press Menu key and then tap Call settings > Auto screen off during calls to create a checkmark and enable the feature.

Accessory settings for call on Samsung Galaxy Note 2

From the Home screen, tap Phone icon.

Press Menu key and then tap Call settings > Accessory settings for call.

The following options are available:

Automatic answering: configures the device to automatically answer and incoming call when a headset is detected.

Automatic answering timer: configures the time delay before the device automatically accepts the incoming call.

Outgoing call conditions: allows you to make calls even when the device is locked.

My call sound on Samsung Galaxy Note 2

This option allows you to personalize the sounds you hear during a call with and without earphones.

From the Home screen, tap Phone icon.

Press Menu key and then tap Call settings > Call settings > My call sound.

Tap My call sound settings.

Tap Personalize call sound and follow the detailed on-screen instructions.

Use extra vol. for calls on Samsung Galaxy Note 2

This option allows you to see an extra volume button on the screen during calls.

From the Home screen, tap Phone icon.

Press Menu key and then tap Call settings > Use extra vol. for calls to create a checkmark and enable the feature.

Increase volume in pocket on Samsung Galaxy Note 2

This option increases the ringtone volume when the device is in a pocket or a bag. It uses the proximity sensor to detect its location.

From the Home screen, tap Phone icon.

Press Menu key and then tap Call settings > Increase volume in pocket to create a checkmark and enable the feature.

How to configure Call Forwarding on Samsung Galaxy Note 2

From the Home screen, tap Phone icon.

Press Menu key and then tap Call settings > Call forwarding > Voice call.

Tap an available option:

Always forward: incoming calls are re-routed to a secondary number that you specify.

Forward when busy: forwards all your calls to voicemail when your phone is busy.

Forward when unanswered: automatically forwards to your voicemail number when the phone is not answered, and otherwise allows you to enter a voicemail number.

Forward when unreachable: automatically forwards to your voicemail number when the phone is not in service, or is turned off.