yashsingh1/xdaforums huggingface dataset:
[One (M7) General] dlau77:
Hi guys, I was just wondering if any of you are based in the north-east (specifically, Newcastle) as I'm tempted to get the One on 3, but not sure what their coverage is like here!

Any help would be appreciated, thanks!
[One (M7) General] bleary:
In Newcastle city centre it is great coverage, very very fast and ultrafast is rolled out in most areas in the north-east now also, so you get dual cell connections and also wil be getting free LTE later this year.
[One (M7) General] dlau77:
Thanks for the reply. Thats fantastic news! Am I right in believing that in order to use any device on 3 for tethering, you have to be on the One plan? My home internet can be very questionable at times...
[One (M7) General] bleary:
Aye the one plan offers unlimited tethering for free.

Check your postcode on the three coverage checker, if it is in a "superfast enabled" area you are sorted!
[One (M7) General] 007xico:
Got mine on Gumtree, Where to unlock it cheap?

I am not a 3 customer.
[One (M7) General] IINexusII:
3 is crap where i live in leyton, east london. but amazing at work. i can easily get 10-15mb down
[One (M7) General] Brac20:
I am on Three and generally get very good coverage. The UK coverage is at higher % despite being the smallest network. I know several people who work for them and a lot of the staff genuinely know what they are talking about. There is also the no extra cost 4G to consider later in the year (as well as the DC-HSPA that they are rolling out currently). Price wise it is tough to beat them if you want unlimited data.

The big negative is the telephone customer service, also some of the branch managers are very sales driven and won't put much time into helping customers post sale.
[One (M7) General] IINexusII:
yeah i dont really care if the customer service is bad, as long as they keep the network services and internet speeds running. then ill never have to speak to them in the first place
[One (M7) General] 007xico:
Anyone unlocked the HTC one and where?
[One (M7) General] jonny68:
Good internet but the Indian call centre are an absolute nightmare to deal with and for that reason I had enough of them
[One (M7) General] bleary:
Most networks call centre's are shocking to deal with though, regardless of where they are based.
[One (M7) General] jonny68:
Gumtree **** me your taking a big risk buying it on there, i don't want to alarm you but there's a well known scam they use there, the seller will meet you and give you the phone, everything is fine for a week until the phone is dead, what they do is report it stolen and get the IMEI blocked and claim a hew phone on the insurance.

I sincerely hope in your case this does not happen but I've heard numerous stories about this happening on Gumtree, avoid that website like the plague.
[One (M7) General] bleary:
Just what I was thinking when I read this...

Looks to be a little bit cheaper but REALLY not worth the risk as you have absolutely zero protection!
[One (M7) General] jonny68:
That may be true to an extent but at least you could actually understand what they are saying, being told there's nothing wrong with the signal in the Dublin 3 area by someone thousands of miles away and no matter what I done i couldn't get a signal in that area didn't particularly go down well amongst other downright stupid customer service
[One (M7) General] 007xico:
I paid with with PayPal as goods and services so I am protected somehow but the same applies to eBay or any other site.

One day might happen but not until now and most of the phones I owned I bought on eBay. Thanks for the warning.

So back to unlocking it?
[One (M7) General] bleary:
I agree, for some it is hard to understand, for others it is not too much of a challenge.

The real challenge is the CS ops who literally just read from the screen, pre-prepared scripts...which is a LOT...no matter what reasoning you try, no matter what facts you present they are simply unable to deviate from the script.

This occurs with ALL networks and in fact ALL telephone CS centres....it is a breath of fresh air when you finally get through to someone with half a brain. It should not be like this.
[One (M7) General] backfromthestorm:
I'm lucky, got a contract with 3 (another one), but thorough buymobilesdirect or some place like that, so it's a SIM unlocked phone htc__001 with a contract SIM. Awesome. Cos three are crap with updates.
[One (M7) General] nk7600:
They don't read from any script. They all use a process to follow which isn't a script i.e. Can The Customer Send Texts? Yes or No. A process is there to try and make everything uniformed no matter what adviser you talk to... You can deviate from this process if needed but only if there is evidence of what the customer says is true - if a customer sends in a copy of something for example.

Am sure joe bloggs doesn't know what to do when they can send texts but not recevie? Or trying to explain to someone of pro rata & how that affects your minutes/texts & data allowances when you take of a new contract for example.

I have been with Three for about a year & had no problems even with me having to ring up to confirm a few things but, had an issue over 5 years ago where it took me an hour & 20 mins to cancel my contact after the retentions adviser just wouldn't allow me to cancel even though I was out of contract and in the end after I asked to speak to his manager, only then cancelled the account.

Thing is, people are people... No matter what network you go to, you will have some good advisers & some who do the wrong thing but its about the customer having to prove to the agent if a previous adviser has not put enough notes on the account which courses a lot of problems.
[One (M7) General] mareen77:
My recent experience with three was not a good one. I live in london and i couldn't get one bar of signal when i could get like four bars on o2 and vodafone. Three promised me that according to their map the signal was really good but it was not so i cancelled my contract within 7 days but they still took my direct debit a month later.

When i phoned them they said i didnt request a pac code so my account remained active. Pure jokers!
[One (M7) General] koxy:
I live in Ireland 3 is a crap however only three got unlimited internet offer wich only work good at night time...
[One (M7) General] ipmanwck:
Ok here is my story.

Got my S4 friday 26th April and live in surrey uk area. Have no reception in my village and issues with being inside buildings in general. What I found interesting is that 3 mobioe don't offer any 2g network so unless you have data e.g 3g you cant get calls.....every other provider offers voice only calls 3 does not.

I cancelled today and you can to as long as your within 14days and let 3 know its because of network issues. They give you the run around but stay on the phone and they will eventually cave in.

Will prob go to t mobile and orange as had better reception with them.
[One (M7) General] 007xico:
I have one one yupieeee :)

Now i really need to get it unlocked as i am not a 3 costumer.

Sent a message to someone on eBay and he replying saying that he could unlock it, £3.99 don't believe but I'll see .

If i put a pay as you go sim from 3 will they unlock it???
[One (M7) General] 007xico:
Unlocked it on eBay for £3.99 in 30 min :laugh:

Now just need to root it and install ARHD :fingers-crossed:
[One (M7) General] KennyLegend:
Omg u are persistent aren't you despite being in the wrong thread. :rolleyes:

Btw... If u had bothered to search there's a dedicated thread to unlocking and rooting on here.

Back on topic...

I only signed up with 3 two weeks ago after coming from Vodafone who were crippling me on data charges.

I've had to ring CS twice so far and I got what I needed from them. I believe they're not the easiest to deal with at the best of times so I'll keep my fingers crossed I won't need them too often.

I'm pretty happy with 3 so far, data and coverage seems o be good for me. My only real issue at the moment is the Lack of 2g for calls, I used my S3 on 2g simply because I had a better signal in my house than on 3g.

Can anyone tell me What's this data roaming icon thing all about? Can't figure it out at all.
[One (M7) General] 007xico:
Is not this thread about 3 network??? So fo, it might help someone that wants to unlock their phone to use another sim card.

Won't come back don't worry ds.
[One (M7) General] horsetastic:
Can anyone on three who has received an unlock code please pm me. I'm working on something
[One (M7) General] 007xico:
The guy above got pissed off because i talked about unlocking the one :p
[One (M7) General] paul_59:
I am on my third phone on 3 contract, Desire HD, One X, now One and agree totally with your comment regarding software updates, my phone is rooted and had a custom Rom (ARHD) Within days of buying
[One (M7) General] horsetastic:
I think I'm on my way to cracking the code to share for free :)
[One (M7) General] Phil750123:
anyone heard from 3 to do with 1.29 update?
[One (M7) General] KennyLegend:
Ur post was about unlocking the phone not about 3 network. Get over urself and move on :rolleyes:
[One (M7) General] bobsie41:
The code is definitely in there if you know where to look. I don't, but I remember following a process on my wife's Samsung galaxy ace a long time ago and simply searching through a particular partition and finding it. Just a case of knowing where to look. :)
[One (M7) General] horsetastic:
Yeh I'm trying to decipher it but don't have much to work with ATM....
[One (M7) General] Razwaz:
Anyone received 1.29? 3 are claiming on Twitter that they began rolling it out on Friday
[One (M7) General] gavinfabl:
I've asked them again where it is but I've not got it. I'm in Devon. Are you in the South West. Apparently it does go out in phases.
[One (M7) General] Razwaz:
Scotland, nothing here too
[One (M7) General] cptblackgb:
No update for me yet in kent. Hopefully soon as the bluetooth audio issue is really pissing me off. If it dont turn up soon ithink a root an rom is in order.
[One (M7) General] Ardmanz:
No update for me as of yet in London.
[One (M7) General] gavinfabl:
Apparently it is in the hands now of HTC.
[One (M7) General] Ardmanz:
How can that be??
[One (M7) General] gavinfabl:
Three UK have approved it. HTC release it.
[One (M7) General] Ardmanz:
I see. Should be any day now then. :)
[One (M7) General] gavinfabl:
Three seem to be back tracking big time. June now after they confirmed released on Friday.
[One (M7) General] Ardmanz:
My tweets with three:

[MENTION=1980367]threeu[/MENTION]K what's going on with the 1.29 firmware update for the HTC one?
[MENTION=1877234]BJJ[/MENTION]beasting We will get this in for testing at the end of the month, hope to have approved and released by mid-June <Ellie
[MENTION=1980367]threeu[/MENTION]K you tweeted the other day saying all testing was complete and that it was rolled out last Friday?
[MENTION=1877234]BJJ[/MENTION]beasting This was for a microphone fix, apologies for any confusion <Ellie
[MENTION=1980367]threeu[/MENTION]K what microphone fix? I haven't received this update either.
[MENTION=1877234]BJJ[/MENTION]beasting You wouldn't have noticed this update, it would have happened in the background <Ellie
[MENTION=1980367]threeu[/MENTION]K my software version hasn't updated and my phone didn't ask for a reset so I don't see how this is possible.
[MENTION=1877234]BJJ[/MENTION]beasting It was a maintenance release so we've checked with the devices team and you wouldn't have noticed this <Ellie

Seems very suspect to me. If they'd have said "We made a mistake" and left it at that I'd have been ok with it but instead they seem to be trying to dig themselves out of a hole.
[One (M7) General] Galactus:
Hmmmm, got my One from CPW. Software number 1.29.401.13
[One (M7) General] Fupps:
Nothing in West Yorkshire either...

---------- Post added at 08:28 AM ---------- Previous post was at 08:23 AM ----------

I really should read the last page of a thread before commenting... My bad
[One (M7) General] Phil750123:
Basically the person tweeting the other end has no idea !

I was going to stick with stock rom cuz apparently 3 were good with updates, seems like i will have to root now!
[One (M7) General] horsetastic:
Looks like you got lucky and have an unbranded device.
[One (M7) General] Tetsumi06:
Three good with updates? Don't make me laugh! On the last 2 phones I had on 3 they either received an update 6 to 8 months after it was released (by which time unbranded and other carriers had had an extra 2 updates) or I never received them at all!

Now got an unbranded, unlocked One on Orange.

----------------------o('_')o----------------------

Sent from an HTC One with using xda app:

TrickDroid ROM 5.4.0

Bulletproof 1.8
[One (M7) General] Razwaz:
Does anyone else lose internet connection when 3G is lost and it switches to R?
[One (M7) General] Galactus:
Three don't have 2g connection. If you lose your 3g signal then you shouldn't have anything to be honest. Their deal with Orange ended in Dec 2012 for most parts of the country

---------- Post added at 09:20 PM ---------- Previous post was at 09:19 PM ----------

And yeah surprisingly, Three were the first network to update the Galaxy S3, even before unbranded handsets. Their track record for Galaxy phone's anyways is pretty much on point, have no idea how they are in regards to HTC updates
[One (M7) General] Razwaz:
I didn't know they didn't have 2G but it makes sense.
[One (M7) General] Razwaz:
Looks as if 3 users won't get 1.29. They tweeted someone today saying HTC told them all of their devices shipped with 1.29.

I've sent them a picture clearly showing 1.28, not expecting a reply though
[One (M7) General] Ardmanz:
It's a shame, since being on three they've been brilliant with everything else but this is insulting.

Update the firmware and stick ARHD11 on it is my advice. Been brilliant for me.

Unfortunately I have a camera fault so have to go back to stock and send it back to three.
[One (M7) General] Razwaz:
I'm on a catch 22 - do I root and update and lose Sky Go (use it everyday) or stick with stock and keep Sky Go?!
[One (M7) General] Ardmanz:
You could flash the stock version of ARHD (which doesn't contain root) and OTA. So you'll get the update and you'll still be able to use sky go. :)
[One (M7) General] Razwaz:
Could you point to a thread that has instructions? Never moded an android before!
[One (M7) General] Ardmanz:
Here's the process I used.

Follow this to s-off and unlock your bootloader:

http://xdaforums.com/showthread.php?t=2314582

Then onto this. Ignore the "Unlocking the bootloader" section as we've already done that in the previous step. You can stop at "Rooting your stock ROM" because you don't need to root.

http://xdaforums.com/showthread.php?t=2265618

And this is the stock ROM you want to use:

http://xdaforums.com/showthread.php?t=2224752
[One (M7) General] rigga:
3 are useless

Just sent a email the other day to 3 complaining that they never seem to release updates, or when they do they are months and months behind everyone else, my previous sensation handset was the same. I asked why when there is a known issue ragarding the sensitivity of the home and return buttons, and that HTC had resolved this with an update to 1.29, why are their customers still stuck on 1.28 when there is a fix readily available to them?

Apparently it will take them 10 days to reply, but I'm not holding my breath considering someone else has already posted that it looks like 1.29 won't be forthcoming .
[One (M7) General] sorcerer1:
Mine is on 3 and is 1.29 but still the home and back button won't work with Spigen Glas T Slim
[One (M7) General] Tetsumi06:
Never had a 3 phone that got updates, let alone timely updates. They're cretins.

----------------------o('_')o----------------------

Sent from an HTC One with using xda app:

TrickDroid ROM 5.6

Bulletproof 2.0
[One (M7) General] rigga:
Even more bizarre that some are on 1.28 others on 1.29 from the same carrier :mad:

I really can't fathom them out at all
[One (M7) General] cptblackgb:
I gave up the wait and s-off'd and debranded mine.

Got the 1.29 update straight away and am now just waiting for 4.2.2
[One (M7) General] sorcerer1:
The thing that I don't understand is that 1.29 is supposed to fix the sensitivity issue but on mine it hasn't .... very annoying as I have a Glas TR waiting to be applied
[One (M7) General] ixon2001:
On the Galaxy S4 updates from 3 come out pretty quick they already updated the S4 with the latest MEA firmware couple of weeks ago, while BTU simfree user's are still waiting.

3 have some kind of exclusive deal with Samsung, hence why updates are coming out quick on the S4, plus Samsung are also helping 3 with the network technology aswell.

I'm guessing this is why HTC user's aren't getting updates quick from 3.

If your gonna use 3 and don't want to root ect then buy the HTC One simfree not network locked, and a sim only deal.

I've had to flash a branded 3 firmware to my unbranded S4, just so i get updates quicker, as i've mentioned Samsung S4 simfree comes at the bottom of the pile when it comes to updates, which is pissing alot of S4 user's off inc me.

HTC on the otherhand seem to release simfree updates first instead of making you wait like Samsung do until the networks have released their's first.

Let put it this way i can see alot of Samsung user's switching to HTC next year I myself included.
[One (M7) General] rigga:
Any tips for this that's easy to follow?, the last phone I debranded was a Nokia n95 so not particularly practiced in these things.
[One (M7) General] Dazzaman:
Been with 3 for three years now. Thankfully never had to call their customer service apart from once when I needed to upgrade to the HTC One.

I agree with a few in here on updates. Desire HD was slow, Galaxy S2 was spot on and now back to HTC One and snails pace again.

I have debranded my One as a result of past experiences on the Desire HD.

In terms of speed & connectivity, I am noticing some 3G lag on my HTC One which I'm not entirely convinced is due to 3 as my wife is on the same network and has no issues on her Galaxy S2. Might have a rogue app somewhere!
[One (M7) General] Tetsumi06:
Did 3 ever release a DHD update? I unbranded and vipered mine after deciding it would never happen (and after 10 years with 3 I'm now Orange because of the 3 customer disservice)

----------------------o('_')o----------------------

Sent from an HTC One with using xda app:

TrickDroid ROM 5.6

Bulletproof 2.0
[One (M7) General] hugomc92:
Hi all, is anyone else having issues with the data connectivity? I mean, sometimes, suddenly, it looks stopped, without any internet traffic some of them it's return back alone few time later and another ones I have to switch it off and switch it on again and it start to work again good.

It's a 3 network problem knows? Or I should call them and see what's going on?

Thanks very much
[One (M7) General] Razwaz:
Thanks, followed this and i'm now on 4.2.2! However Sky Go thinks the device is rooted :( It must think unlocked = rooted!
[One (M7) General] Ardmanz:
Lock your device again using s-off!

---------- Post added at 11:26 AM ---------- Previous post was at 10:56 AM ----------

[MENTION=5177132]Razwaz[/MENTION] - I noticed that you posted in the ARHD thread saying that Sky Go thinks your phone is rooted. If you installed the ROM from that thread then your phone IS rooted.

The ROM I linked is by the same developer but is stock and is not rooted. You will have to flash that version.
[One (M7) General] Razwaz:
Damn I've only just realised this!

I'll have to reflash 4.1.2 and recovery!
[One (M7) General] bobsie41:
Completely stock 4.2.2 is fine, I run sky go on it with no issues.

There is no need to lock the bootloader as long you have no root and the matching stock recovery.
[One (M7) General] GalaxySIIII:
yeah i ought unlocknumber fromebay for š quid

---------- Post added at 09:33 PM ---------- Previous post was at 09:26 PM ----------

yeh exactly i had this problem ..

it is area problem ..

i used to work in previous job in area and i had obviously šon galaxy s 2 and if i had data on and i didnt use it it froze ..

If i had constantly used internet it worked once i stopped using that i put mobile in pocket and took it out and use again it hanged ...

but this issue was ONLY when I was at work so that area was in conflict .. probably..
[One (M7) General] hugomc92:
****!! So there is no any fix I can do to try to have a better data connectivity in my area? Or did you find any solution? Thanks dude
[One (M7) General] GalaxySIIII:
one solution is to download winamp and run some stream turn media volume down and leave it .. and internet will work ..

i dont think it can be fixed .. i dont work in that area anymore but problem could be interfering other radios ..
[One (M7) General] CreativeNerdSam:
Another 3 customer

I upgraded my SIM only contract today after finding out I had infact been mis-sold or rather mis-informed about initially upgrading from a 12 month sim only. But that aside.

I have ordered the Silver HTC One of which when I spoke to them on Sunday, was in stock and ready for delivery this Tuesday just gone according to their actually rather helpful sales team. I then tweeted their live support on twitter last night to as about stock and was provided with this message:

So I rang up today after finding out that they sorted out my initial query and were allowing me to upgrade to order my HTC One, when I spoke to the helpful gentleman he stated that black wasn't going to be in stock until Apr 28th but the silver would be in stock and delivered by 28th March (next week). When I put it to him about what I had been told, he had stated there had been an error at their dispatch centre with their stock count and that a lot of carriers and phone companies under-estimated the popularity of the handset let alone the fact that the production hasn't been exactly straight forward for HTC - something to do with not being 'Top Tier'?

Anyway, i'll sit and wait and hope i manage to catch the postman next week!
[One (M7) General] horsetastic:
They told me the same thing....I personally think they're all lying out of their asses!
[One (M7) General] Tetsumi06:
Phone 3, point out you have been a valued customer from their inception, ask for a decent deal for your loyalty, listen to them laugh.
[One (M7) General] horsetastic:
Lol already done this and they almost literally did laugh.....pisses me off really. And if you say well I'll just leave then they say OK, shall I put the cancellation through now for you? No, is there anything we can do to change your mind or how about this deal etc etc....in fact I might go with a staples deal I was looking at today so maybe I'll call them back cancel my preorder and see what they say.....

No doubt it'll be 'hahahaha bye!'
[One (M7) General] CreativeNerdSam:
Hmmm, I managed to get their 500 unlimited plan with no upfront cost for £27 per month. I've been with them since September last year on a SIM only.

Granted I did speak to 'Eddie' who was quite clearly from Manchester and had been on a night out last night apparently!
[One (M7) General] horsetastic:
Was this today and was this through their sales team or upgrades?
[One (M7) General] CreativeNerdSam:
Through their upgrade team!
[One (M7) General] horsetastic:
Today?

This is an amazing deal! Did they just up and offer you it or did you ask? You in last 30 days of your old contract?