yashsingh1/xdaforums huggingface dataset:
[One (M7) General] Riyal:
Black pixel(no colors) = dead pixel

Any color pixel = stuck pixel

Just leave it alone it'll get unstock over time.
[One (M7) General] mattlovell90:
Also, regarding the store stock, I have seen no stores in the southwest with any stock yet. Would hope that may change tomorrow although did only have about 100 sitting in the warehouse when I exchanged today.

---------- Post added at 05:20 PM ---------- Previous post was at 05:16 PM ----------

Yeah I know, I referred to it as stuck in the first post I mentioned it, just called it dead as that's what Chazy said in his post.

Getting it unstuck, unlikely. I have had about 4 of them on different devices in the past, and none ever fixed themselves, even after trying the flashing video method for hours on end. Already exchanged now anyway, just praying this one will be fine.
[One (M7) General] ChazyChaz:
my no dead pixel but has tiny gap , but will have another wich i can change so no need to exchange with carphone ..

off course worth waiting :)
[One (M7) General] lolrenx:
I saw one in stock on the website (black) O2 PAYG, ordered yesterday morning for collection in a store and delivery should be today !

Fingers crossed !
[One (M7) General] snapples:
Just order the black version from the CPW website on pay as you go as they don't have it sim-free.

Order confirmed & dispatch details already sent ;)
[One (M7) General] @home:
I ordered at 2pm today pay as you go, got a confirmation, then heard nothing.

Rang them up, no idea where my order was in their system. Was told there is no black.

How you got one at 9pm, is amazing.

I cancelled with cpw
[One (M7) General] snapples:
I placed the order online at 3.15pm this afternoon.

At 7pm I received an email from CPW informing me that they were unable to get payment authorisation for my debit card and 2 minutes later I received a recorded message from my bank and had to go through various security questions as they had put a block on my debit card.

At 7.45pm I rang CPW and explained that my bank had put a temporary fraud block on my debit card, CPW then tried my card again and payment went through and was informed that delivery would be on Monday.

At 8.48pm I received a dispatched email & tracking number from CPW
[One (M7) General] Jazd71:
Picked mine up from a store yesterday, all good, cracking phone! Lucky though as it was the last one, they were expecting more stock but in small quantities.
[One (M7) General] mattlovell90:
Anyone having a problem with dead pixels? I am on my third handset and this one has about 4.
[One (M7) General] ant78:
take it back again, you are very unlucky!
[One (M7) General] mattlovell90:
Yeah think I will. I do seem to have terrible luck with phones, but I searched through out stores entire stock of One's (only five to be fair...) and every single one has them. Starting to think batch issues...
[One (M7) General] snapples:
Phone arrived safe and sound and in perfect condition this morning at 10.50am :good:
[One (M7) General] brainimpact:
anyone else got the Text from CPW with a link to 3 frree games curtsy of Qualcomm & Gameloft?

they are oldish games but optimized versions for Snapdragon 600

you get a choice of 3 out of 4, Gangstar Rio, Modern Combat 4, order & Chaos and amazing Spiderman
[One (M7) General] Razwaz:
So i've just had a 10 minute phone call with CPW:-

* They expect stock in on April 2nd to be delivered on April 3rd (even the black version like i've ordered)

* Even though i've not had a 2nd e-mail, all is fine including credit check

* They were very apologetic and surprisingly very helpful!

I'll happily wait until the 3rd for a free pair of Beats Solo & the phone in black. Going to be a long wait but i hope the phone is worth the wait! :good:
[One (M7) General] Kaichu:
It says 28th again on their website :)
[One (M7) General] brainimpact:
Nice that means they must be getting stock on the 27th if they are offering delivery on 28th

beats waiting until after the Easter Holidays.

8 Day's To Go and Counting
[One (M7) General] Kaichu:
Aye, maybe even earlier (i hope).

Will the headphones be delivered with the phone or seperately?
[One (M7) General] brainimpact:
I've got No idea about the Headphones I nabbed a pair of solo's, they only have urbeats now which I think were delivered together in Germany via o2
[One (M7) General] Kaichu:
Solos are what I've got in my order :p
[One (M7) General] Razwaz:
Only reason i went with CPW! They retail ~ £160 on Amazon so it's a nice incentive.
[One (M7) General] Kaichu:
Same haha
[One (M7) General] brainimpact:
7 days to go.........and counting

if we believe the website that is :)
[One (M7) General] Kaichu:
Delivery on 28th, we receive ours on that date or they receive stock? I want mine so bad :p
[One (M7) General] Razwaz:
If you look on the CPW forum it looks people are still being told over the phone that delivery isn't expected until April 3/4. Very confusing!
[One (M7) General] brainimpact:
I was told date on the website is for those that pre-ordered not sure its all pre-orders who if its a first come first serve basis

one thing I've learnt from this experience is just how poor CPW are at communicating to its own employees never mind the customers
[One (M7) General] vas210:
I can't belief CPW is selling on pay as u go for £249!!! Its that true?
[One (M7) General] Kaichu:
Just had a quick look and saw nothing.
[One (M7) General] Razwaz:
Does it not say "Pre-Order now for expected delivery 28"? It's a very confusing scenario we have. I guess we'll find out next week
[One (M7) General] vas210:
they have removed it...

I managed to grab one

HTC One

Vodafone Freedom Pay As You Go

•£10 Top-up. Allow 48hrs from delivery for credit to show on your account.

product code 18613486

1

£249.95

plus £10 topup

Deal Total

£259.95

-
[One (M7) General] brainimpact:
I'll be surprised if they let you keep it and do not cancel your order.

good luck though and well spotted if they do let you keep it.
[One (M7) General] flutterby17:
Oh dear, spoken to local cpw store via phone and he had no update as of yesterday but is checking again and calling back. Due to the major mess up (silly man actually ordered us a HTC one s by mistake but was rectified after) he knew my surname well. Anyway I said its getting silly as p4u have their stock and he said that it was wrong for p4u to be distributing defective stock as HTC have recalled the one. Honestly don't believe the recall nonsence....they know nothing! I knew more about the phone than he did when we had to go rectify the mistake. Awaiting a call back, not hopeful though.
[One (M7) General] Palla71:
I don't believe that they're selling defective stock...
[One (M7) General] brainimpact:
Whatever they tell Me I take it if with a pinch of salt they are there just to keep customers hanging around so they do not go elsewhere, and also to close out deals for their bonus :D.
[One (M7) General] flutterby17:
Certainly don't trust what they are saying, and he rang back and said that's what he merely thinks is happening not that stock is defective. He has phoned the main office, and spoken to managers locally and they have all said they don't have any dates whatsoever. My frustration is I don't know when, not that I have to wait. Dropped my current phone down the loo last yr and battery only lasts four hours, my own fault I know but I'm a little excited to get such a beautiful phone. I'll probably not ring again now, just thought since so many do have I would see if cpw had in. Sorry for waffling.
[One (M7) General] dazz29:
I had email this morning from CPW that my pre-order had been cancelled. When I rang, they didn't seem to know why, it was "auto-cancelled"..... Anyway they re-instated it and advised that they are expecting stock on 28th March for delivery 29th. He did stress, "expecting" :rolleyes:
[One (M7) General] Kaichu:
Is there post on good Friday?
[One (M7) General] brainimpact:
I believe there is probably depends on company.
[One (M7) General] Kaichu:
I pre-ordered mine the morning after the One was announced, I best get mine next week :p
[One (M7) General] ant78:
No there isn't any post on good Friday
[One (M7) General] smarty2322:
Try p4u
[One (M7) General] Kaichu:
Anybody reckon getting the phone later will be a good thing in the end? No gaps or defects etc.?
[One (M7) General] brainimpact:
Anyone else had the one off handset cost payment took out their credit card account in the last hour?

---------- Post added at 06:38 PM ---------- Previous post was at 06:14 PM ----------

can some others check their accounts as I see over last 24 hours they started billing people who was not billed when first pre-ordred 2 weeks ago
[One (M7) General] flutterby17:
Not helpful i know but i wasnt charged the pre-order fee from cpw. Im interested to know if anybody went into the shop and ordered as opposed to ordering online? Its so frustrating knowing nothing and having no indication as to an approximate date. Ive ordered the black, but i dont think switching colour is gonna help me to be honest. xx
[One (M7) General] brainimpact:
So anyone else been charged or had any kind of communication with/from CPW?
[One (M7) General] Razwaz:
I phoned them Wednesday (just before they changed expected delivery to 28th) and i was told they expect them in on the 2/3 of April in both colours for next day delivery.
[One (M7) General] Kaichu:
Aye, I just called them and they said this. But also, if they were to get stock early then the phones would be sent out early too.
[One (M7) General] Kaichu:
Not long now I hope :)
[One (M7) General] brainimpact:
Anyone ever used CPW Trade in? they are offering me £215 for my S3 but I'm unsure about doing it b/c dont know how long it takes to get credited in to my bank or if they try and pull any stunts by saying it was not in top condition to get full amount offered
[One (M7) General] flutterby17:
We still haven't heard anything over the weekend. Soo frustrating not knowing. Last time I preorder with.cpw again...everyone else gets the handset prior! Xx
[One (M7) General] ant78:
Best using phones4u in the future :D
[One (M7) General] flutterby17:
Yep, p4u next time. My sis had probs with them on her contract for a note 2 (probs with bill credit) so I thought is go cpw again.....bad move me thinks. Xx
[One (M7) General] Razwaz:
I wonder how many customers they would have lost if there weren't a free set of £160 headphones bundled with the Pre-Order..
[One (M7) General] ste1164:
I used it once with my old desire and it was fantastic. I think because the staff did it wrong. He gave me money there and then and then sent off the phone :P
[One (M7) General] dibdin:
I just called them to see what they would give me for my Xperia Z, and came back to me with a price of £199. What a joke!! He also stated they normally send a cheque out to you once the device has been looked over.
[One (M7) General] ChazyChaz:
anyone call them to ask about delivery date for htc one ?
[One (M7) General] dibdin:
I was told that they would have stock on the 29th March.
[One (M7) General] @home:
Will they be selling it sim free?
[One (M7) General] ChazyChaz:
on website is 28th :) this is reallt mesy
[One (M7) General] dibdin:
Well I was told yes. But when I called them earlier last week They told me they won't be selling the One sim free immediately once it's released. Though I would take that with a pinch of salt, because if you got to speak to someone else they would more than likely tell you something different.
[One (M7) General] Razwaz:
So after a few conversations on twitter silver "should be delivered before 28th". However when i asked about Black they weren't so sure and advised me to phone themr. I'll do it when i get back from work.
[One (M7) General] Riyal:
You guys who ordered from carphonewarehouse already have one? I talked to someone on twitter saying he already got his HTC One on CPW just awhile ago.
[One (M7) General] Barca009:
I pre-ordered 7/3 and have been on the phone a few time, each time I was told it will be either 3/4 or 4/4 before delivery to me. I have pre-ordered the black version and was told both will be released at the same time from CPW.
[One (M7) General] ChazyChaz:
here is answer for my question :) when my order will be delivered :
[One (M7) General] Kaichu:
I have the third off of work so here's hoping :)
[One (M7) General] Razwaz:
Just off the phone to CPW:

They told me to anticipate 28th delivery if the website says that. After mentioning that HTC tweeted saying black will be another couple of more weeks, the took my number and told me the stock team will get back to me tomorrow morning. Update to follow!
[One (M7) General] Barca009:
I just called them too, I was told delivery was to their warehouse and that it should be arriving with customers on the 3rd. Also asked about the black model being delayed and she said that they have not had any contact from HTC and so both will become available at the same time...

This is what annoys me, one customer being told one thing, another told different. It's a pain in the ass because I would like to get the day off work so I can be in for delivery...
[One (M7) General] ChazyChaz:
Thank you for your email.

The release date for the handset is subject to change and is wholly dependent on HTC. The date posted on our website reflected the information we receive from HTC.

The general release date has been readjusted to 28th March at the current time, however due to the Easter bank holiday, deliveries may not arrive until the following Tuesday. This does not prevent sales being processed instore and therefore depending on stock, there may be opportunity for customers to purchase a new contract in a store.

I hope this answers your question, however if you would like further clarification, please click reply, or contact our Customer Service team on 0870 087 0168.
[One (M7) General] smarty2322:
if you all want the phone that bad why don't you buy from phones 4 u:confused:
[One (M7) General] Razwaz:
If they're really having "expected delivery" posted on their website and its not for home delivery then that's very deceiving and unprofessional!

I've only pre-ordered with CPW for the headphones. I'll ask if i can get It sent to store for weekend collection instead, I'll find out tomorrow.
[One (M7) General] brainimpact:
do CPW use Royal Mail next day delivery? if yes we might get our handsets Saturday as they deliver all depends if they are despatched from the warehouse as soon as they get the stock though on the 28th

---------- Post added at 06:48 PM ---------- Previous post was at 06:47 PM ----------

they do not offer contacts on 3
[One (M7) General] Razwaz:
Yodel unfortunately, never had any experience with them unfortunately.

3 and free Beats Solo!
[One (M7) General] brainimpact:
Just read on CPW that they deliver Saturdays so fingers crossed
[One (M7) General] Kaichu:
Where does it say that?
[One (M7) General] brainimpact:
Click the "i" next to delivery options, only day they dont deliver is Sunday and Bank Holidays

Stick your postcode in here and see what options are available for you.

The charge for Saturday delivery is for a specific Saturday of choice if its say a present or something but you get Saturday delivery without paying just not guaranteed on a certain day

http://selfhelp.carphonewarehouse.com/SelfHelp/request.do?view()=c{47eab150-bcb1-11de-e56d-000000000000}
[One (M7) General] Kaichu:
I've messaged them asking if I can get my order asap
[One (M7) General] Barca009:
I'm just off the phone again. I was looking to change my order from black to silver. Unfortunately that would cancel the headphones. Does anyone know if I can take the phone into the store after I have received it if I can swap it then? A bit like returning an unwanted item, they should let me swap for an item of equil value...

Anyone know of this is possible?
[One (M7) General] brainimpact:
Just read Handtec and Amazon UK have been delayed again hope CPW is not the same getting fed up of the wait now
[One (M7) General] ChazyChaz:
hahaa now 3 april :)
[One (M7) General] riz157:
This was expected due to holidays.
[One (M7) General] brainimpact:
thats ok, they have been saying they will receive on 28/29th a while now, but b/c its a long bank holiday Friday and Monday it maybe wont get to us until the 3rd
[One (M7) General] Kaichu:
We could still be getting them on Saturday :)
[One (M7) General] Xperia23:
I've been told by Mobile Phones Direct Its not due for 8 working days, which takes us into the week after next ( including bank holidays ).
[One (M7) General] brainimpact:
CPW are the biggest player in the UK, getting them stock before anyone else would be a priority of course barring P4U who were launch partner
[One (M7) General] ant78:
Dont forget Three also had an early shipment as well
[One (M7) General] brainimpact:
I'm not talking about networks though just 3rd party resellers
[One (M7) General] ChazyChaz:
again we will be last :) phones4u and 3 have them stock....EHH :)
[One (M7) General] Kaichu:
Just called them, no stock in yet. No Saturday delivery either, will be Tuesday :(
[One (M7) General] Razwaz:
Wednesday delivery at the earliest then? Funny how their website still said 28th this morning!
[One (M7) General] Kaichu:
Tuesday earliest.
[One (M7) General] brainimpact:
A work colleague who claims to have contacts at the warehouse(I don't doubt he as contacts as he's stores manager here) says they received delivery of some units, I tend to think he's winding me up but cant check until I finish work at 5
[One (M7) General] Kaichu:
Fingers crossed, still don't see us getting them until tuesday/wednesday
[One (M7) General] ChazyChaz:
better 3/4 april like 12 ;] ;/
[One (M7) General] Razwaz:
I don't mind the waiting, it's the inconsistent information that we're being fed that i can't deal with!
[One (M7) General] Kaichu:
Aye, I am getting quite impatient now like.
[One (M7) General] Razwaz:
@CPWCares tweeting that they still expect to fulfil orders as previously advised.

I think there 99.99999% chance nothing will arrive tomorrow nl
[One (M7) General] Razwaz:
Update: they've just tweeted me saying they expect customers to receive their order tomorrow, however i won't be holding my breath!
[One (M7) General] Razwaz:
Check their twitter feed from @CPWCares
[One (M7) General] ChazyChaz:
maybe now CWH has the stock , next amazon etc . bla bla bla
[One (M7) General] brainimpact:
would be nice if comes true but i'm guessing it will get to Us Tuesday now, We've waited a month few more days is nothing now
[One (M7) General] ChazyChaz:
yes , do you have any news ?

also i think its chance as last time , they update delay on website around a week before lanuch date now its still 28th so finger cross
[One (M7) General] brainimpact:
nope waiting for a response filled out a support form, if we was to receive tomorrow though we would of got despatch and tracking emails this afternoon.
[One (M7) General] ChazyChaz:
send form too :)
[One (M7) General] brainimpact:
I don't doubt they'll get them tomorrow.

It makes me happy just knowing they have got stock there.
[One (M7) General] ChazyChaz:
any update to this ?
[One (M7) General] Razwaz:
If I'm honest i think the CPWCare was taking information off of the website or telling us what we wanted to hear. No dispatch email for me
[One (M7) General] ChazyChaz:
last time say its delay :)
[One (M7) General] ChazyChaz:
Get messege from them now

they said will have stock on 29th and will deliver on 3 april , so same answer as last time ,
[One (M7) General] Kaichu:
we are still awaiting delivery of our HTC One Black stock. So rather than make you wait any longer we'd like to give you the option to switch to the HTC One Silver, which is available for delivery from 3rd April 2013. We'll call you from 12pm on 28th March 2013 to discuss your options and any questions. We apologise for any inconvenience.

Just got that.
[One (M7) General] ChazyChaz:
me got this :)

3 will be my last they , if not delivery on this day will take xperia z :)
[One (M7) General] brainimpact:
They Have changed date to "Pre-order now for expected delivery by 5th of April." :(

http://www.carphonewarehouse.com/buy/HTC_ONE_KM087_FCON

---------- Post added at 08:14 AM ---------- Previous post was at 08:12 AM ----------

oh and removed black from the website cant even order that now
[One (M7) General] flutterby17:
Still says 28th on main page. Black gone though. Getting really annoyed now. My contract has been upgraded and I'm essentially paying for it. Me and the manager will be having strong words....I just want to know what's happening..The wait would be ok if I knew dates etc without having to work it out myself. Xxx
[One (M7) General] brainimpact:
Yea but I suspect the main page will be updated real soon too
[One (M7) General] flutterby17:
Screencap this morning. Not that its physically possible mind. Xx
[One (M7) General] brainimpact:
3 now have enough stock for their real world stores too they just tweeted, hope this means CPW got their stock in same delivery
[One (M7) General] flutterby17:
I have never heard the end of April, always been told the 2 - 3rd april. Cpwh are still keeping us waiting even though p4u are distributing. I just don't believe them. So frustrating. Will phone Lincoln store later and speak to them to see what they know, not that they will provide any info whatsoever. Xx
[One (M7) General] ChazyChaz:
I'm already pretty bad pist off , the date changed again when PHONES4U send silver and black

i think its time to give up the headphones and go to PHONES4U or tree uk
[One (M7) General] flutterby17:
Worst part is I'm not getting the headphones, infact no benefit being with cpwh at all. But now I'm guessing the upgrade has been activated with orange I'm stuck with them until I get my phone. Ggrrr xxx
[One (M7) General] ChazyChaz:
well everything we can cancel ans off course there is a reason - all the time delay in release date of this phone
[One (M7) General] Kaichu:
Just called them, I wouldn't get the headphones if I swapped to silver. He said I will still get the black one between 3rd-5th April.
[One (M7) General] flutterby17:
Just spoken to customer service. He said I had one allocated and it came into warehouse but was recalled and that's the reason for delay. He asked me if I wanted the imei number of the allocated one but I declined. He said a text ed be sent asking if we wanted to swap but delivery at earliest 5th but no gurantee at all and I said I was worried we may be waiting up to three more weeks and he said there is no guarantees. He was reading an email out he had from HTC. Confuzzled as to what to do now as the silver could come earlier...and my current phone is pants.
[One (M7) General] brainimpact:
anyone contacted them about Silver order?
[One (M7) General] ChazyChaz:
they are so f88888 stupid ,

I cant call as i made order for my fionce :)

anyone can call ask about silver ?
[One (M7) General] Kaichu:
Called again and she was most helpful :) getting a call today to sort swapping to silver and hopefully still get my headphones.
[One (M7) General] antg1985:
Called 3 times today, hardly any information at all, not very helpfull. I suppose to be getting a call today form a sales rep.

I have tried to call the store but think they have taken their phone of the hook:confused:
[One (M7) General] VasylB:
Got a reply

Got a call back from a store which I ordered my phone from. (pre - ordered on 10th of March). She said that my silver HTC One with ubeats will be available in-store on the third. At least I know that I will have it next week :/
[One (M7) General] mattlovell90:
Anyone talked to CP today about getting a black one? I have phoned twice and been told confidently both times that the black ones should be with us on the 3rd April as they will be getting them in over the weekend.

Happen to be a Carphone retail employee myself but am in exactly the same boat as you guys! :confused: