yashsingh1/xdaforums huggingface dataset:
[One (M7) General] pdubcramp:
Is silver rewards still 60 days? I thought that 15 days was only the time to return the phone and back out of your 2-year commitment, but you can exchange it up to 30 days (60 for silver rewards). If you're buying off contract, you can exchange OR return for 30 days (60 for silver rewards). What exactly has changed?

I ordered online for shipment directly to me. I would have preferred the in-store pickup, but that wasn't an option. I find that gift card thing strange however.

I'm also guessing at&t will come in at $649.99 for the 32gb and Best Buy will have to follow suit. Would be nice to get that 50 back.
[One (M7) General] mchinand:
Not sure what's happening in the stores, but AT&T online is supposed to go live at 1pm CDT
[One (M7) General] bugsy:
I believe it was supposed to be at 1PM CDT today.
[One (M7) General] Joshnor713:
Yes, we have heard from ATT and Sprint, their preorders start tomorrow. T-MO hasn't yet said anything about it.
[One (M7) General] crawlgsx:
You are incorrect.

AT&T preorders start today. Sprint Tomorrow. If you are going to try to correct me at least get your facts straight.

http://www.engadget.com/2013/04/04/psa-htc-one-pre-orders-start-at-att-today-sprint-tomorrow/

I was more referring to we have not heard anything yet today about the preorder for AT&T (from AT&T or HTC). The announcement says 1pm Central time today, so we shall see.
[One (M7) General] Joshnor713:
Lol, thanks for the laugh. Yes, off by a day, my bad :P
[One (M7) General] crawlgsx:
Glad I could help.
[One (M7) General] HIMgurl:
Have you heard anything about the preorder being in At&t stores too? Calling 611 is a pain, so going in would be great. I can't use my early premier upgrade online.
[One (M7) General] crawlgsx:
I'm driving to one of my local AT&T stores when I get out of work so I will let you know if no one posts before then.(~230est)
[One (M7) General] sageleader:
Has anyone had luck pre-ordering the 64 GB version from Best Buy? I called my local store and they said I could pre-order any version, including 64 GB. Of course I went in and they only had the 32 GB in their pre-order system.

I should have known it would be inaccurate after another person at the store told me over the phone that I wouldn't need the 64 GB version because the HTC One had a microSD slot, which I told him it didn't.

Also I just talked to my local AT&T store and they said they aren't doing pre-orders "until April 19th". Which I said the phone was supposed to be released on. And he said well they aren't doing pre-orders yet.
[One (M7) General] Fadakar:
To anyone that's gone to BB already, did they have black as an option? I've been hearing 32GB/Silver only for both Sprint and ATT, that sounds super gimped, makes me wonder if it's done on purpose by carriers.
[One (M7) General] cdd543:
Best Buy full retail price will be more than AT&T by 100-150$$. You can ask for a price match and depending on the location actually receive it:).
[One (M7) General] pdubcramp:
They typically have the same prices after the release, but Best Buy starts off higher for whatever reason. Being 20% higher is just silly business and can't be maintained. At&t and Radio Shack, etc, would eat their lunch.
[One (M7) General] clcross18x:
Just a heads up. We just received some communication here at work (AT&T) about HTC one preorders. You can do then in corporate store or online. As of right now its silver only for the 32 GB or 64GB versions. The black version is still TBD in regard to availability. Hope it helps guys! I plan to get my preorder in tomorrow.
[One (M7) General] tehdef:
Are you joking? Why would Best Buy be offering pre-orders with a date for the phone and ATT not? Have any clarification on that?
[One (M7) General] Dazrin:
That sucks! Thanks for the info.
[One (M7) General] superchilpil:
Because att said they will be doing pre orders today at 1?

And since he works for att and not best buy I would be inclined to believe he has no f*****g idea why best buy is doing what they are
[One (M7) General] crawlgsx:
Why can't everyone have this kind of logic. Thank you!
[One (M7) General] tehdef:
You do realize that in most cases they are briefed on the other deals going on, right? God damn jackass.
[One (M7) General] clcross18x:
Its only the black version of the phone that doesn't have a date according to the communication, due to supply restraints. On April 19th (barring any unfortunate setback or whatever) you can go in store and get the HTC One in silver in 32GBs or 64GB.
[One (M7) General] crawlgsx:
That is terrible news, thanks for sharing.
[One (M7) General] HIMgurl:
I just called the corporate store in town and he told me only online. :confused:
[One (M7) General] clcross18x:
....Lol tell him to look it up on MyCSP.....it clearly says in COR stores or Online....
[One (M7) General] Joshnor713:
What a crazy launch, lol
[One (M7) General] Ryno_666:
No joke I will just be glad when my phones finally arrive. :)
[One (M7) General] yokken:
Sad. I think I might have preordered a black one today if they had been available.

Here's the preorder page: http://www.att.com/shop/wireless/de...NE0aL&wtExtndSource=preorder#fbid=AhrbJIzd_9W

Looks like the 32GB is $599 off contract, 64GB is $649. Not too bad.
[One (M7) General] crawlgsx:
I expected $549.99-599.99 for the 32gb (was obviously hoping for the lower) but I am disappointed that black isn't an option. Guess I am not preordering today.
[One (M7) General] yokken:
Honestly I think the black won't be out for a month. They need to get the most popular configurations out the door.
[One (M7) General] crawlgsx:
Actually they need to get both out the door. I am not so sure silver is the popular configuration (at least not by much, take a look at the poll on here for example), but that aside, they will lose many customers to the S4 if it takes them another month to get the black model out in all seriousness.
[One (M7) General] tehdef:
I agree. I'm close to ordering it on Best Buy, but I don't know if I want to do that. It's easier to return things to ATT if they don't work as expected since ATT has a pretty decent return policy on all accessories and such.
[One (M7) General] rotchcrocket04:
Damn, no black for preorder on AT&T, guess I'll be waiting as well. Really, really prefer the black over the silver. This is disappointing. :(
[One (M7) General] Adiuvo:
Anyone able to preorder using an upgrade yet? It's not showing up for me after the 'upgrade eligibility' link when using the preorder page.
[One (M7) General] Squirrel1620:
Oh well silver looks the same as black in a case lol. And God knows I need one for my job.
[One (M7) General] mgxplyr:
I'm not able to pick the device under the upgrade page. It's not one of the options, just the One X+
[One (M7) General] aimetti:
good thing att still hasnt fixed their premier launches.

every single fn time i try to preorder a phone and sure enough it errors out and isnt on the premier page.
[One (M7) General] evi1st3wi3:
Ya same thing is happening here, I can't find it once I get to the premiere upgrade page. That's quite unfortunate...this seems to be an unfortunate launch for many.
[One (M7) General] evosky:
I just got my S3 middle last year and am pretty set on preordering the One today. I actually prefer the silver to the black this time, but a shame they're not offering both colors at the get-go.

My only thing is what pricing AT&T would offer me, since I wouldn't want a new 2-year contract (I'm on my family's plan)? Would I still be able to get the $199/$299 offer by staying on our current plan? I will have to find out the account login info later tonight to know for sure ...
[One (M7) General] Wasuhz:
ALWAYS

Yeah this always happens, I am currently on hold having to do it over the phone. Just call them and get it done with.
[One (M7) General] yokken:
It really is too bad they didn't have black available today. I would have bought one. :(
[One (M7) General] skg22086:
ATT pre order

ATT pre-order is open..

SHIP on the 16th..
[One (M7) General] mgxplyr:
On hold as well. Premiere rep claims accounts with discounts are not allowed to do pre-orders. I call BS.
[One (M7) General] Dazrin:
Same problem. It makes me login and choose a line to upgrade, but then doesn't let me choose the One.
[One (M7) General] aimetti:
If they tell me that ill be gone so fast.
[One (M7) General] Darkne0:
Damn my UK friend got a lot of goodies for free with her phone... All we get is the phone? WTF
[One (M7) General] mgxplyr:
Medialink HD adapter comes free with pre-orders.
[One (M7) General] Wasuhz:
WTF ASDAJKSDLKJASKLDJASLDj

I am starting hate everything about this launch including HTC as a company and At&T this is ridiculous...I've been on hold for 15 minutes while she tells me that she cannot order the phone on the premier accounts...business accounts. Currently waiting to talk to a manager.
[One (M7) General] bfrank:
Same problem - chatting with agent now but......

Lame!
[One (M7) General] lunercrab:
Yeah I have premier account also...told me I have to preorder online...I'm not due for any upgrades til may...was hoping customer service could've done something for me early...would've like to have gotten the media link....maybe I'll try again later.
[One (M7) General] Darkne0:
Really? Im ordering through Sprint. I really wish we got at least those earphones :crying:
[One (M7) General] americasteam:
It doesn't officially start until 2pm CST. See customer service chat below.

Me: Hi there, I'm trying to pre-order the HTC One at full price. It's making me select a plan, but our current one isn't available.

David N.: Welcome to AT&T online Sales support. How may I assist you with placing your order today?

David N.: I am more than happy to assist you with upgrading today.

David N.: The HTC One in Silver will officially launch for pre-order at 2pm CST.

Me: It's up now.

Me: https://www.att.com/shop/wireless/devices/htc/one-32gb-glacial-silver.html#fbid=cEkh9ZApPxY

David N.: Since, the device is not officially launched yet, the order process is giving errors now.

David N.: We received info from our end that the HTC One Silver will be available for pre-order at 2PM CST.
[One (M7) General] mgxplyr:
Premiere rep and supervisor are saying that any account with a discount is not eligible to pre-order and get the free HDMI adapter. Extremely unhappy about this. Used to pre-order iPhones all the time.
[One (M7) General] cwrich93:
The phone isn't even on the premier website -.-
[One (M7) General] aimetti:
Im on a conference call right now so I cant call ATT , im talking to a nice guy at att chat , hes telling me to upgrade my internet browser haha. awesome.
[One (M7) General] sageleader:
It ships on the 16th from AT&T but does anyone know how fast the shipping is? If it doesn't arrive on the 19th then there's no point.
[One (M7) General] americasteam:
Normally have free 2 day shipping.
[One (M7) General] namangupta9:
wouldn't let me pre-order either, probably because i am trying to upgrade my line. called the service rep, she couldn't really say anything either. will try in an hour or two, hopefully they will be able to figure this mess out by then.
[One (M7) General] americasteam:
Pre-orders are not officially live yet. Start at 2pm CST. Must have had issues getting stuff setup. Go figure.
[One (M7) General] pdubcramp:
Best Buy

I had an order for a black one from Best Buy that I just canceled. They won't price match any carriers. I have to wait until Amazon or Newegg has it for the $599 and then call with that information and re-do the pre-order. Wanted to share that with any of you who were planning on pre-ordering online or looking to price match.
[One (M7) General] cdd543:
Hah that's hilarious.
[One (M7) General] bfrank:
Agent just told me there are problems and it will open at 5pm. Not sure what time zone.

He said no orders are going through - can anyone confirm if they got through with an order?
[One (M7) General] cdd543:
No--no luck here. I'm doing full retail.
[One (M7) General] evosky:
Sounds like AT&T's preorder launch for this is quite the ****-show. Maybe I should wait until tomorrow
[One (M7) General] Wasuhz:
This is a **** show

For once can something go smooth for HTC?

---------- Post added at 02:08 PM ---------- Previous post was at 02:04 PM ----------

I've never pre-ordered a phone before. When you pre-order and they give a ship date. If you rush ship it will they still ship to you on the 16th and you could get it before the 19th? Even if you ship to store. Any information would be great.
[One (M7) General] tokenwoken:
I talked to someone on the webchat and they said I need to call in to get upgrade the preorder because of the business discount that is applied on my account. Has anyone had success doing this? Or will they really not let us preorder because of the business discount....
[One (M7) General] cdd543:
In the past per orders have been known to beat the in store launch date by a couple days.
[One (M7) General] phatty033:
a mess
[One (M7) General] madgalaxy:
I am a Premier customer as well and it is not available for me to preorder. Although I have not called Premier someone on AndroidCentral called and was told it would not be available to preorder from Premier until 4/9. The good thing here is Premier usually gets their own allotment of phones to sell.
[One (M7) General] robertopod1968:
I just ordered my in store no problem. Business premier account or whatever
[One (M7) General] Wasuhz:
WOOOO

Really? I just left the store she had no clue and could not order it.

I do have the SKU numbers if this helps anyone:

6056A - 64GB Silver

6050A - 32GB Silver
[One (M7) General] gsxrfl1k6:
Just pre-ordered in the store - silver 64GB, no problems.
[One (M7) General] Wasuhz:
Premier Account

Do you have a premier business account or personal account? Maybe its something to do with the business accounts.
[One (M7) General] gsxrfl1k6:
Not sure how it's classified, I have a foundation account, but it's personal. So when I call in, I get business care. I think it comes down to how idiotic (or not) your store is. When i called customer care to inquire earlier today, it took them about 20 minutes to even figure out the difference between the One and the One X, etc. While on the phone, the rep called a store to make sure and that store had no idea and was trying to sell the One X. Moral of the story - there's poor communication within the company and it's a crap shoot to actually find one that's "in the know"
[One (M7) General] quincyraybon:
Yep, up to today people have been trying to sell me the One X and X+.

The stores I called had no idea when/if they were going to do preorders for the HTC One, definitely not today though. Maybe I'll call back later.

Over the phone they told me premier customers will not be able to get this phone until the 19th.
[One (M7) General] HIMgurl:
I just pre ordered the 32gb one at the corporate store. I have a premier account thanks to my company discount. It will come with the media link for free. The manager had to overwrite the media link price because the computer did not apply the discount. It may arrive around the 18th, 19th, or sooner. Yay!

Right now they cannot see any accessories in the computer. So, probably around launch day. There maybe a demo unit in stores next week. And they have no idea when the black version will be available to order.
[One (M7) General] mgxplyr:
I also just pre-ordered at a AT&T Corporate store. The rep was able to find more details on their message board and did the entire process on the iPad. I have a business discount and wasn't able to do the upgrade over Premiere.
[One (M7) General] HIMgurl:
Go to a corporate store, I had a similar issue. The manager had to overwrite the early "iPhone upgrade" on my premier account. Otherwise, I was not eligible for the early upgrade. The One didn't even show up on my online account to pre-order.
[One (M7) General] mgxplyr:
I should add that the CS at the store did not force any HDMI Link addition. He never asked. I double-checked and they said it will be automatically shipped with the pre-order.
[One (M7) General] Bladerunner1825us:
The att webchat guy I talked to said because the premier store doesn't carry it yet to just set it up as a new customer and when I activate tell them I wanna add the line to my family plan. Got the 64gb w/media link no problem after the system started working right.
[One (M7) General] Hardcore73:
Just preordered mine at BB

I just pre-ordered the 32 gig at my local Best Buy store. When I go to pick it up I will have them price match AT&T. I use Best Buy when I buy out of contract because the silver Rewards members have 30 days and they don't charge a restocking fee. So if I want to then order the 64 gig or a black version I can do it within 30 days and not be charged extra for it.
[One (M7) General] droidiac13:
What allows for an early upgrade? And do you get the 2-year contract price? My business has our service through AT&T and I'm pretty sure we are a premier member since that is the site I log into. Let me know if you can!
[One (M7) General] mang0:
Hopefully you will be successful in asking for the price match! Someone said earlier that BB wouldn't price match carriers -- only third party.
[One (M7) General] giper54:
Any clue when you can be eligible for an early upgrade ($250 plus price of the phone on contract)?
[One (M7) General] pdubcramp:
Best of all, you have plenty of time to decide with a 60-day return and exchange policy on qualifying Best Buy and BestBuy.com purchases

https://myrewardzone.bestbuy.com/silver/benefits

I noticed that Best Buy took down the black at&t model from their website in the past hour too.
[One (M7) General] aimetti:
you know what pisses me off , i can preorder the stupid htc first (facebook phone) with my premier account.
[One (M7) General] Hardcore73:
if Best Buy doesn't price match AT&T I will just return the phone get my money and walk across the street and get it from the AT&T store so it doesn't matter.
[One (M7) General] AvengerBB:
If I pre-order in the store will it be shipped to me or the store?
[One (M7) General] RCDheliracer:
SUCCESS!

I pre-orded successfully at about 2:30 this afternoon in a corporate store with a Premier account. Got a confirmation email shortly after confirming my order and expected ship date. Only thing that concerns me is the Media Link doesn't show on the order anywhere. Called At&t to double check and rep said it should just ship with the phone. Hopefully it does!
[One (M7) General] HIMgurl:
6 months into your current contract with At&t. I paid $250 + $199.99, the two yr contract price for the 32gb One.
[One (M7) General] RCDheliracer:
It will ship to you.
[One (M7) General] aimetti:
Check premier site guys,

its on my page now.
[One (M7) General] Wasuhz:
Sucess!!

If anyone else was having trouble before in store with premier business accounts, everything should be fine now. I just got the confirmation email so everything should be working correctly now. As far as premier online orders, this is a different ordering system and usually gets the phone days later.

---------- Post added at 03:50 PM ---------- Previous post was at 03:47 PM ----------

HTC One is now in premier store!!!!!!!!!!

---------- Post added at 03:51 PM ---------- Previous post was at 03:50 PM ----------
[One (M7) General] jkforce:
Will att sim free version work on tmobile lte network??
[One (M7) General] madcap24:
Confirmed on mine as well - ordering now... Problem though - doesn't show the freebie HDMI with the 64gb at least. Not worried about it though personally - will just b!tch a fit at the store if it arrives without...
[One (M7) General] Wasuhz:
There is no ATT Sim Free...

You'll need to buy unlocked dev edition which still wont work on all of t-mobile networks
[One (M7) General] bvang89:
So does anyone know if Sprint will have any special promotions like ATT and T-Mobile. Will probably try to call Sprint customer service later to see. Anticipation is killing me but if they don't I might just wait to see if that leaked Radioshack ad is legit. $50 in Play credit is better than nothing.
[One (M7) General] Wasuhz:
I'd take that card over any accessories

I would take 50$ google play card over any accessories they are offering...whos really gonna use any of those accessories much, you're guaranteed to use that card.
[One (M7) General] theledman:
FYI to everyone who thinks it's automatically added: it's not. Refer to the fine print from the promotion:

Limited-time offer. Offer runs throught April 18, 2013 11:59 p.m. EST. Pre-order HTC One(R) and receive a FREE HTC Media Link HD Wireless HDMI Adaptor. HTC One and Media Link HD Wireless Adaptor must be added to the cart to qualify as it will not be automatically added or shipped. Discount applied to cart.

Also, when you click "Pre-Order", a popup window states that you MUST add the media link yourself and that if you don't, it will not ship with the phone. Issue is that in the next page (accessories), there is no media link to add. I'll probably wait a day or two for ATT to sort out their launch issues and try again.
[One (M7) General] droidiac13:
Link to premier site, please!
[One (M7) General] jpitch2415:
I spent 2 hours on the phone with no success

I went to a store and left in 5 min
[One (M7) General] Kennedya12:
Can someone please post a link I cannot find it on mine
[One (M7) General] HIMgurl:
Does your confirmation email look like this? The manager had to add the media link to my order and override the price.
[One (M7) General] RCDheliracer:
Ugh.......Calling the store now to have them fix it. Thanks for the heads up.
[One (M7) General] droidiac13:
OK, I think I am at the premier site and it is the site I always log in for my company, but for the life of me, I can't figure out how to upgrade...
[One (M7) General] quincyraybon:
I can't find it on premier either...

Edit* The HTC One that is...
[One (M7) General] bobblesss:
weird.. I am on premier and I just placed the pre order for it. I just simply logged in and clicked upgrade and selected my line. HTC one was right there for me to select it.

I logged in from here although, https://www.att.com/olam/loginAction.olamexecute?goto=welcome
[One (M7) General] quincyraybon:
-_- I tried it in FF and it worked. This was after closing and opening IE again. Oh well.. there ya go. Thanks!
[One (M7) General] droidiac13:
Here's the link I go to:

https://www.wireless.att.com/business/
[One (M7) General] Ryno_666:
I just got off phone with Sprint and they will know much more detailed information pertaining to the phone, promotions and variants.

You could just preorder at multiple places and but from the company that gives best deal.

FYI Sprint corporate stores will only give 14 day return policy and won't compete with third-party.
[One (M7) General] fsrkewd:
Ordered from Best Buy rewardzone for 179.99 + $20 in reward points, should also work with the $50 gift card from two months ago
[One (M7) General] rank78:
The phone isn't even listed on radio shack or htc online store. Amazon still has it for 900 lol.

Hope places start listing by tomorrow morning, I have to buy off contract for Sprint so I really need to shop around.
[One (M7) General] DanMc85:
The premier website is fixed but it is still missing the free Wireless MediaLink HD accessory and saying no accessories are available to select.
[One (M7) General] robertopod1968:
My exact experience at about 1:30 today. Premier account
[One (M7) General] quincyraybon:
Yep. I'm on chat now. I'm sure they'll figure it out.

Mainly I want to know what the deal is with the black phone and why no one has it. I'm tempted to wait for the black version.
[One (M7) General] robertopod1968:
Mine looks like that but says 2 ordered on the accessory..which I assume it's the media link. Don't know if I'll end up with 2 or not
[One (M7) General] bobblesss:
ironic, I tried it in firefox as well and it finally worked lol.
[One (M7) General] droidiac13:
I finally figured out where to go, but no option to choose the media link...