yashsingh1/xdaforums huggingface dataset:
[One (M7) General] riz157:
Phone is in stock with p4u and should be with those who pre ordered by Friday. They are actually shipping out tomorrow according to p4u but they can't shout about it.

Silver!!!!
[One (M7) General] :
Bet its not :P
[One (M7) General] jonstatt:
Is anyone who ordered yesterday from P4U still awaiting a confrmation email for their order? While the chances of getting one on Friday are so low, at least I would like to know that my order doesn't get held up due to some admin ****-up
[One (M7) General] h.han:
Did you order the contract one or sim free one?
[One (M7) General] :
I've had no email so dont worry. They told me my order is fine and will get it Friday. Blah blah blah.. we shall see.
[One (M7) General] l.m.prowse:
Tbh I'm not going to get my hopes up aha
[One (M7) General] Wh1techapel:
I also didn't get a confirmation email. Speak to a rep on live chat and get them to confirm the order then print that off. As long as you have the order number then you'll be fine.
[One (M7) General] BenPope:
If you search on this forum, for a thread called "Orders from p4u", it states that they are unbranded.
[One (M7) General] manook:
Thought id try my luck on the case and headphones so contacted support. In my email it did say "eligible for headphones" but they are given me a £25 voucher for accessories instead.

Cant complain.

£450 for Phone, Pioneer speaker system and £25 accessories. Bargain!

Makes the S4 pricing seem even more ridiculous
[One (M7) General] @home:
Was this for a sim free handset or Contract?

I only got the phone when I bought sim free.
[One (M7) General] jake460:
you only get the phone if bought sim free :(
[One (M7) General] manook:
Was sim free....
[One (M7) General] mnbrennan:
I did exactly the same and ordered the double dip flip case :)
[One (M7) General] manook:
Just got my One replaced as it had a lip around the bottom edge. I have to say the build quality on the new ones are much much better. Completely smooth all the way round, raised power button (so much easier to find!), screen shows whites as white instead of yellow tint and I didnt even know I had a gap between the display and the speaker bezel until I got the new one.

Cant knock phones4u. Rang up got an authorisation code yesterday, went into retail store this afternoon and swapped straight over for a new one.
[One (M7) General] nevillejb75:
Can you let us know if you come across any decent apps for controlling. Had the same problem as you. I've decided to keep my speaker. Got offered £140 + p&p but for what they cost new I thought sod it , I'll keep it.
[One (M7) General] paddylaz:
To anyone awaiting sim-free delivery of the One from the website, stock that was meant to arrive on the 19th has now been delayed until 23rd.

Not too bothered I guess, will miss it for the weekend I wanted to take it on but I guess later the batch the better (mr.brightside)..
[One (M7) General] Nekromantik:
Wanted to swap for silver but no store has them in stock! :(
[One (M7) General] HB1man:
Hi

Ordered a black one from phones 4 u and wanted to confirm if the phone comes unlocked?

Upgrade on orange

Thanks
[One (M7) General] Nekromantik:
Yes I think all phones from P4U are unlocked. I am not 100% sure though.
[One (M7) General] @home:
It's as unlocked as a whores chastity belt..You can slip anything in :)
[One (M7) General] wizzywig27:
I contacted phones4u today via live webchat to return the phone within 28 days as fault, she told me as I had it more than 7 days I could only get an exchange. Not impressed as documentation sent with phone says I can return for refund within 28 days if faulty!
[One (M7) General] @home:
Why don't you scan the document highlighting that 28 day quote & email it to someone with a brain at p4u.
[One (M7) General] paddylaz:
Did you buy it sim-free?

If so, they're quite right and you're NOT entitled to a return. Was very careful myself about this before I bought mine (which was lucky as I did have to return it). They confuse the situation by including in the box documentation that refers specifically to contract-bundled handsets, NOT handsets boought sim-free.
[One (M7) General] manook:
You are entitled to a refund for faulty goods within 28days. The 7 day rule is for distance selling regulations where you simply change your mind.

Here's a link for non believers..

http://www.which.co.uk/consumer-rights/problem/what-do-i-do-if-i-have-a-faulty-product/

I've used this a couple of times after being refused a refund. After quoting the sale of goods act they soon crumble. They are just trying to avoid a refund.

Make sure is a genuine fault tho.
[One (M7) General] wizzywig27:
Yes, the documentation stipulates that the refund policy is 28 days for SIM free.

Anyway, I phones up and they arranged to return, so all good.
[One (M7) General] speedy1001:
Ordered sim free from p4u on Wednesday 3rd April got dispatch email in the morning, waited 7 days no delivery so i contacted phones 4 u to find out where it is so got the tracking number emailed me the next day turns out they tried delivering it on the Thursday but got refused by person at address cause person didn't live there, except no one called at my address all day my details were correct on my order at phones 4 u and on city link order page so i have no idea where they tried delivering it to as i know most of the people on my street.

so after emailing phones 4 u to rearrange delivery with the courier as it was on route to supplier , turns out the courier can't find the phone.

Dear Mr Spedding

Thank you for your email regarding your order placed through Phones 4u.

After speaking for a further time with the courier they have confirmed that the item cannot be located and as such we have been unable to rearrange delivery.

Due to the location of the handset being unconfirmed we have highlighted this to our Security & Investigation department in order to look into this matter and resolve this for you. Please allow up to 10 working days to receive a response.

Please accept our sincere apologies for the delay you have experienced as a result of this. I can assure you that we will be working as quickly as possible to rectify this issue.

arrrrrrrrrrrrrrrrrrrrrr
[One (M7) General] godofwar424:
Phones4u suck then. I've had CityLink tards say they tried to deliver a computer case once even though NOBODY rang the doorbell and I was home all day. Also had a CityLink douche steal a laptop. But amazon straight away sent out a new one as should phones4u it is downright unacceptable to expect you to wait 10 days, a new handset should be sent out to you straight away while they pursue the theiving driver!

I would call and complain and argue that it is not your fault and it's the carriers responsibility and you should not be inconvenienced because of their **** ups.
[One (M7) General] h.han:
Completely agree!!
[One (M7) General] obsydian:
Citylink are useless lying muppets, never even attempt deliveries.

---------- Post added at 10:02 PM ---------- Previous post was at 09:59 PM ----------

All mobile operators and retailers use this bull**** line, just persist it is UK law and your statutory right and keep escalating it, don't take no for an answer.
[One (M7) General] godofwar424:
Just ordered my Sim free One from Phones4U and it's guaranteed delivery by 23rd which is around the time most store say stock is coming, I smell a new batch :D

Chat advisor informed me that for my area East London it will be sent via Royal mail Special delivery rather then CityLink or another courier. So we shall see in 6 days, the thing that sold me on Phones4u is that I can get their Phones4u Cover which is like an extended warranty that covers damage and breakdown with instant repair/replacement within 2 days :D They also guarantee you £100 quid for your phone at the end if you trade in for a new one and 4.99 a month means you get you money back if you trade in 2 years later :)
[One (M7) General] paddylaz:
Yeah waiting for mine on the 23rd as well - hoping it's obviously an early april build and there aren't any issues. Very excited.
[One (M7) General] stratplayer:
Hi everyone.... ive joined this thread from the Asda thread as I now have an order with both!

Asda hopeless so far, so hoping my 23rd April date is met by Phones4U and will cancel the Asda one.

I really hope P4U get the stock and deliver.. ;)
[One (M7) General] west2cool:
Jus got an email from P4U, my replacement is on its way.
[One (M7) General] simba2585:
me too! :D

if anyone wants a black one, glasgow store, sauchiehall street had 2 this morning and now have one left.
[One (M7) General] Pleske:
I was expecting 23rd delivery but just got an email to say it will be despatched tonight! yay :)

The email went to gmail spam folder so have a look there if anyone else is waiting!
[One (M7) General] stratplayer:
Excellent news... I am happy for you, lets hope the rest of us get some emails in the very near future too....
[One (M7) General] Matt:
Hi, does anyone have any experience with returning the phone instore? Will they check my rom/unlocked bootloader and will it be a straight exchange or will I have to hand my phone in and have another sent?

My phone developed a small gap and also one near the volume rocker, is this enough for a return, as it annoys me? Thanks :)
[One (M7) General] mstrflsh:
Replacement on the way!

Just received an email from Phones4U apologising for the delay in receiving a replacement silver handset and that a new one will arrive in the next 5 days! This seem to correlate with the 23rd date that others have been getting.

Hoping this is the new perfect batch we've been waiting for. :highfive:
[One (M7) General] manook:
For me I rang and spoke to technical support and then customer services. Was then given a code to give to the shop and got a straight swap. Ring the shop to check they have stock before going in
[One (M7) General] h.han:
I cannot help myself despite that I already got a silver One which is taken by wife, so I ordered another black version for myself an hour ago. Having chatted online, CS told me to expect 23rd and no stock. But that could only mean no stock of black version for me until next batch.
[One (M7) General] Aziki:
It seems Phones4u (online) already have them back in stock.

I ordered my HTC One (Black) on the 13th of April and even though the delivery date listed on the website was the 23rd I just received a dispatch e-mail.

Hopefully this phone is from a recent batch and all the build problems have been fixed. I had a minor scratch on the first HTC One I ordered and hissing coming from the speakers, hope this one is perfect.

-Aziki
[One (M7) General] paddylaz:
You serious?

Damn nothing for me yet on my email like this....23rds only Tuesday away but getting impatient ;(
[One (M7) General] Aziki:
Yeah I am serious, I got the e-mail around 1pm today and the phone should be here tomorrow. When I previously ordered the phone exactly the same thing happened when it came to getting the phone before the estimated delivery date.

I think the 23rd is just the worst case when it comes to delivery dates (at least that's what the online adviser told me when I ordered the phone), or maybe I'm just lucky ;p

-Aziki
[One (M7) General] stratplayer:
This is all amazing compared to Asda, I have one on order with them and you get nothing via email to update you! So now I have two orders one with Phones4U and one with Asda, I expect P4U to deliver, and email... as for Asda... they suck big time!
[One (M7) General] godofwar424:
Congratz, oh god please let mine be dispatched tomorrow! :D

They told me for me they will use RoyalMail meaning Saturday delivery :D
[One (M7) General] onlinejobwork:
Which shop/branch you got replaced?

Send from my S3 (2nd HTC one goes for replacement)
[One (M7) General] h.han:
I was not expecting anything cos only ordered yesterday afternoon, black sim free. Got told 23rd and no stock. But received dispatch email this morning 3am....

No tracking number though, that's is really fast is it?
[One (M7) General] simba2585:
that is fast!

i ordered silver yesterday morning but so far no email...
[One (M7) General] paddylaz:
This must be a 'black thing' :)

Seriously though must be stock of the black that's come in whilst nothing from silver yet. Damn :(
[One (M7) General] godofwar424:
No fair I want mine :( lol, its still early I guess, also I did order Silver
[One (M7) General] simba2585:
phones4u in sauchiehall street glasgow has 4 coming in today - silver.

i have reserved one! whoop!!
[One (M7) General] h.han:
yes, very likely that's because I ordered black One, but on the other hand, it may mean the black is still part of the early batch which may really has some build issue to be resolved in the later batches. So you guys may just get the perfect build for a bit longer waiting time.

Anyway, I don't really worry about build issue, still have my s3 if receive a bad quality One, I will just exchange it, that's the main reason I went for p4u not eBay or other private seller.

Hope you all get dispatch email today!
[One (M7) General] paddylaz:
HELL YEH - just got the confirmation of despatch from p4u. Being sent this evening apparently, for arrival tomorrow.

Is it weird that Im this excited? Meant to be going to a birthday lunch tomorrow.....maybe lll have to cancel due to 'illness'.........

p.s. not sure if this is already well-documented earlier on this thread but my gmail always sends phones4u stuff to the SPAM folder. Worth a regular checkif you're still waiting......
[One (M7) General] smarty2322:
p4u CARDIFF newport rd inside currys has 4 sliver and 2 blacks in stock

---------- Post added at 03:24 PM ---------- Previous post was at 03:21 PM ----------

anyone know how we can find the build date
[One (M7) General] godofwar424:
Search, there's lots of info, just requires a little effort on your part.
[One (M7) General] godofwar424:
Well just had a quick chat using the live chat function on their site and the lady told me my order is currently just waiting to be picked up by the courier (Royal Mail) :D

It will be out today and should most likely arrive tomorrow as Royal Mail Special Delivery always deliver to my house at like 8am! Gotta be up early :D
[One (M7) General] onlinejobwork:
I am waiting for my 3rd HTC One since one week, Yesterday they told me to get delivery by 23rd and just now I had chat with them and they told me "I am sorry for the delay. Yes the current date we have is actually the 24th April at this time. This will be despatched on special delivery to your account address":(
[One (M7) General] godofwar424:
Best thing to do would be check store stocks and then exchange it at an actual store then check for faults in store :)
[One (M7) General] onlinejobwork:
I been checking at least 10 stores everyday since last week but none of them have in stock :(
[One (M7) General] smarty2322:
just got my replacement phone this one is made in china
[One (M7) General] mr_stoosh:
What's the build quality like on the made in china HTC One Mate?
[One (M7) General] smarty2322:
no gaps and calls working fine :good:
[One (M7) General] godofwar424:
Starting to think I was lied to.. No email and its now 8pm, I highly doubt mine has been dispatched today unless their email system is unbelievably slow or malfunctioning.

I wouldn't actually mind if they just dispatched it on Monday and it arrive on Tuesday 23rd as initially expected but DON'T TELL ME ITS BEING DISPATCHED TODAY IF IT ISN'T! THIS IS THE TYPE OF CRAP THAT PUTS ME OFF USING A COMPANY AGAIN!

God it's not like its going to end well for them if they lie, they are just going to get complaints and lose custom from that person and possibly their friends. Wish companies would just use Amazon as their role model, because to me Amazon is the PERFECT example of an online retailer!

---------- Post added at 08:05 PM ---------- Previous post was at 08:04 PM ----------

What is the beggining of the build code mate?

FA?

---------- Post added at 08:06 PM ---------- Previous post was at 08:05 PM ----------

New stock is coming in from today and so according to people here so try again, as gruelling as it is. Get the numbers of local stores and just call, anybody with any, go down and make a fuss :D

Or just wait if you have the patience :P
[One (M7) General] stratplayer:
Just got my despatch email.... silver one

Brilliant, only ordered yesterday!

Now to cancel my 20th March order with Asda Direct... who for the record are feckin useless!
[One (M7) General] godofwar424:
That's so not fair :( Ordered mine the day before you and haven't received any email, even though chat lady said it will be sent out tonight :(

What colour did you go for? Also is it SIM Free?

Lets give them an hour more before I accept it won't be here tomorrow :(
[One (M7) General] stratplayer:
I agree mate, should be sent out in order that the orders were placed! Perhaps they have so many that they are just processing them as is.

I went for Silver, and Sim Free.....
[One (M7) General] godofwar424:
Yeah I mean I don't really mind if they all get sent out, but if somebody orders first, at the very least the initial orders phone should be sent out as well as the people who ordered after :P

Especially the exactly same Model, Colour and SIM Free :(

Well as they use Royal Mail let us know how yours feels tomorrow :D Hopefully mine comes anyways but without that email I am doubtful and find it hard to just believe that Live Chat person, might ask them again tomorrow via chat.
[One (M7) General] stratplayer:
My email literally only arrived about 10 minutes ago.

The irony of this is I put £20 down for my mate in EE for the launch date 29th March, he bloody collected it on the 29th! He's been taunting me ever since ;)....

I will now taunt him saying I have a phone with no build issues :)

Really hope you get your email mate
[One (M7) General] godofwar424:
Haha have fun with the payback.

You and me both mate!
[One (M7) General] h.han:
Damn! Got home late today, was expecting royal mail miss delivery card for my black One, but found out it's city link which left my phone at neighbor's. No biggie, went to neighbor 5 DOORS AWAY, the light was on but no one answered the door. Left a note through the door, just hoping got a call from her soon...
[One (M7) General] godofwar424:
I got my dispatch email!!!

I'm actually unbelievably happy! :D

Royal Mail Special Delivery, so my alarm is set for 7:30! They have actually tried to deliver at this time in the morning on a Saturday before, obviously missed it as I was in bed like many people are on the weekends at that time!

---------- Post added at 10:00 PM ---------- Previous post was at 09:59 PM ----------

Sure you will, not exactly like she can steal the phone, pretty stupid move on her part :P
[One (M7) General] ant78:
Check your spam email folder , my dispatch email was in there
[One (M7) General] godofwar424:
Mine made its way through to my inbox fine when it eventually came at 9.41pm, crazy time for a dispatch email :P
[One (M7) General] simba2585:
Just got the phone out the box ready to put a screen protector on and just spotted 2 specs of dust under the screen.

Fit and finish is amazing though but it's going back tomorrow. Can I just turn up to the store or do u need an authorisation number from customer services?
[One (M7) General] godofwar424:
Best to get an authorisation number just so the store can't mess you around and you can get straight to the point. Best of luck!
[One (M7) General] godofwar424:
Just got mine now! Its perfect!

Built in China, no gaps or overhang! No display defects that I can see so far!
[One (M7) General] stratplayer:
Glad you got your mail mate.... no post man as yet here...
[One (M7) General] @home:
Excellent stuff - What colour did ya get?
[One (M7) General] godofwar424:
Silver :)
[One (M7) General] NexusC:
Does anyone know if the phones4u stores in London have the sim-free One in stock?
[One (M7) General] h.han:
Got mine yesterday at 11pm from neighbour, knocked on the door after saw the living room light had turned on.

Black is sooo much sexier than silver in my opinion, but this morning just saw a tiny scratch at the button speaker area, and it's silver! Not easy to be seen but considering this is my very first day handling the phone, the future isn't looking good....

Pretty sure the scratch was due to little dust and sand in my pocket, no other stuff ever stayed with my phone.

Look like I will need to find a full body protector soon...

Build quality wise is perfect, no gap or overhung.
[One (M7) General] paddylaz:
Phone is here! (To anyone who is interested)

Sim free from p4u - very impressed. Delivery estimate was 23rd so glad to have it today.

This is actually a 2nd handset as my first one had the raised screen and gap. That one was FA33.....something something batch.

My new one is batch SH34AW - I'm assuming that means Shanghai? Either way the chinese clearly don't f*** around, build quality is perfect - very VERY happy.
[One (M7) General] indup:
this morning bought sim free instore, i have the raised screen in top left hand cornerand the gaps at top and bottom. still debating if i should exchange or live with it. no. sh34

those people who have changed handsets did you use the handset before exchange (meaning if i go for an exchange they wont refuse if i have used it will they) ?
[One (M7) General] simba2585:
I got my online order today aswell much to my surprise.

Called up head office and they let me keep the online order an return the one bought Instore due to the dust under the screen. No issues getting a refund as should be since it was faulty.

The newest one has very slight gap and slight screen raise but it's all equal so thats fine. This is all very minimal. Sh34 both of them were with only a few days gap in build date.
[One (M7) General] jah:
Inconsistent policy as Guildford branch would not sell me the black One on PAYG.
[One (M7) General] stratplayer:
Mate mine arrived today, I looked at the gap first, it was massive... didnt even switch it on.

Straight online, and then into a store to exchange, the 1st they opened was worse! Luckily the last one they had was good!

Well done HTC for such poor quality control!

Massive thumbs up for P4U customer service, the staff had no issues with me being picky. Many thanks P4U Broadmead Bristol, Fatima in particular.
[One (M7) General] mr_stoosh:
Had my Silver HTC One delivered to much to my surprise. SH34 unit, there's a gap at the top and bottom. The screen is raised at the top AND this time at the bottom. Slight scuffing to the plastic at the bottom right of the phone where the pieces of scuff are stuck to the side of the screen.

This is my 3rd HTC One now......this is getting ridiculous going to phone P4U tomorrow and ask for another exchange.
[One (M7) General] godofwar424:
Damn hearing all that I must be lucky then, or just you guys are really unlucky.

Mine is pretty much perfect, no gaps or overhang, no dust or pixel issues. Hope you guys get a fully functioning device!
[One (M7) General] mr_stoosh:
Dude this is my 3rd HTC One and all of them have had problems of some kind. Am really getting tired of this, you're a lucky chap!

Am going to call P4U tomorrow and get a refund as I'm pretty much done with this phone, I've given it plenty of chances and as much I love it, giving a phone 3 chances is enough for me.
[One (M7) General] godofwar424:
Why not go to the store and check all of them in the store for faults :)

Or refund it and just wait a few weeks for production to ramp up :)
[One (M7) General] simba2585:
Just noticed there is light leak in the corner on the hike button side.

Going back lol.
[One (M7) General] mr_stoosh:
Unlucky Mate...It was too good to be true. Feel bad for P4U they're gonna get a bunch of us phoning up asking either for exchanges or refunds.

Dare I say it....I'm going over to the darkside once I get my refund :eek:
[One (M7) General] kalo88:
What exactly happens when you exchange a handset, does it go back on sale as new once fixed or ?
[One (M7) General] Xer007:
Got mine today, ordered on 12/04

no gaps, no scratches, no dead pixels
[One (M7) General] ste1164:
I had a faulty device 3 times and I got it returned, waiting for a bag to send it away to arrive :)