yashsingh1/xdaforums huggingface dataset:
[One (M7) General] kevinnugent:
Hmmm. I bought from Handtec because they bragged about having a special relationship with HTC and said they would be getting the One before anyone else.

I ordered the Black one on 11/3/13. Tried to change to Silver last week, after I'd heard the rumour about Black being later BUT the guys at HTC told me not to bother because they would be out at the same time. Don't worry, HTC love us. But it was too late. Now I don't expect the Black One until after the 10th. To arrive in Australia by the 16th at the earliest.

I think the standard launch here is due the 19th.

Bummed.
[One (M7) General] Riyal:
I can back this up. :) I once went to UK for vacation and I remember that the HTC warehouse is just probably meters away to clove's office that's located in Bournemouth. While peterborough is like 200km away from Bournemouth if my estimate is right(sorry if I'm wrong I just went there once till now).
[One (M7) General] zebbi24:
hey mate.yea for sure.i can wait as i know there nothing else i want at moment.maybe the new nexus when that comes out.i go through phones pretty fast.buy locally when iv already got something i enjoy using.but i get flagships from uk on release as if you get them through royal mail they off load to nz post so i get no duty.hence flagships are $200nz cheaper

my mate works for telecom nz.he hasnt got any word on when the ONE is coming.they are samsung and apple crazy so even when it gets here there will be no advertising

---------- Post added at 06:22 PM ---------- Previous post was at 06:09 PM ----------

yea that is gutting.but i think the mistake there was ordering from handtec and then talking with htc.of course htc are going to tell you what you want to hear.they are making it seem like everything's all good.which was that what you wanted (black)was going to come at same time.they are feeding there resellers the info which is what they are told to pass on to us.
[One (M7) General] jagdesh:
Handtec guys are still sticking to the same thing ... they are not giving any straight answers regarding my Silver HTC One order.

"Thank you for your email. Once we have any updates regarding the status of your order we will notify you, thank you for your continued patience with this matter. Regards. C While."
[One (M7) General] Riyal:
Prolly means that they still don't have any stock today? I hope I'm wrong.
[One (M7) General] mmathiou:
or the stock is not enough to cover this order base one first come rule...
[One (M7) General] zebbi24:
whats not straight about that?what do you want them to tell you?"sorry htc dicked us around and we dont have your phone to send to you?":confused:
[One (M7) General] 4onu:
handtec:

Thank you for your email. Please be advised that we are expecting the first batch of HTC ONE silver to arrive with us in the next 1-3 days however could not advise how many are expected therefore could not say whether your device will be one of the first to be dispatched, once we have any updates regarding your order we will contact you. if you require any further information please contact us, thank you for your patience and co-operation. Regards. C While.
[One (M7) General] sim_jim:
wtf !! They sent this today !!?
[One (M7) General] Riyal:
Another semi delay eh? Just really hope the black One wouldn't get delayed further than 10th of April. My 45 day buyer protection from paypal is almost expired.
[One (M7) General] mmathiou:
But in their blog there is an update claiming that the shipment will start in 24 hours from yesterday. When did you order your phone? 11th of March?
[One (M7) General] 4onu:
11 march..
[One (M7) General] mmathiou:
Xmm:confused:.... Lets wait to see if there will be an official update in blog , in twitter or in the ONE web page in Handtec's site. (So far there is no update)
[One (M7) General] adsam3927:
I just got the same email...ridiculous ...first they blog about shipping in 24hrs and now this ?

I'm calling them now and likely will cancel my preorder

It'll be close to release here in North America by the time these idiots get there act together

Next time sticking to Clove !:mad:
[One (M7) General] mmathiou:
Can you please give us an update after your phone call?
[One (M7) General] adsam3927:
Just got off the phone

Today they're getting a much smaller batch than expected and more maybe tomorrow and Friday but they say they can't confirm that theyre able to fill all preorders !!

I cancelled my order and I'm glad I did....the way these guys give answers they should be politicians
[One (M7) General] Vatoe:
I had feeling this would be the response? Let the dummy spitting begin :p
[One (M7) General] zebbi24:
just to fuel everyones fire. nztechfreak who is quite buddy buddy with the guys at clove tweeted that there next stock arrival is 29th.looks like htc havnt got there supply issues etc sorted yet like they were hoping.sucks for htc as they had a chance to get some good early sales numbers.
[One (M7) General] mmathiou:
And why Clove still report "More silver units expected week commencing 8th April. Black expected 10th April" and not for example 15th or something else? I also believe that HTC has supply issues , moreover now that had announce availability in USA at 29th of April.

Update

*********

Clove site Update 3rd April: New orders from 1st April expected to ship within 14 days.Black expected 10th April
[One (M7) General] adsam3927:
That would corroborate with my call to Clove just now. They're also saying shipping of devices will recommence in 2 weeks now due to "supply constraints"

I'm holding out for NA launch in that case...HTC really botched up this release
[One (M7) General] Riyal:
Hope you're not trolling buddy. I just got a confirmation from them that their next shipment will be April 17.
[One (M7) General] adsam3927:
They said the website will be updated today with this new delay !

---------- Post added at 12:58 PM ---------- Previous post was at 12:57 PM ----------

Yes..that's 2 weeks from today :p
[One (M7) General] takitoes:
Love that people are getting annoyed at Handtec over issues with supply. They actually have 1,000,000 units and are just trolling you ;)

Grown kids complaining they don't get their expensive candy -.-
[One (M7) General] adsam3927:
I know this is Handtec forum but just FYI

Clove website info updated

" Update 3rd April: New orders from 1st April expected to ship within 14 days.Black expected 10th April"
[One (M7) General] PeteLockwood:
phones4u in stock and cheaper, why do people even use handtec and clove they are charging nearly 50 quid more...
[One (M7) General] llothar:
Because phones4u does not ship internationally.
[One (M7) General] gezzy:
R: Orders from Handtec

Because some of us are from out of UK, so p4u won't ship outside UK!
[One (M7) General] Riyal:
+1

And still not giving up hopes with my black HTC One preorder...

*Sigh* really hate how HTC distribute their products... Other stores are having excess stocks yet others are getting short.
[One (M7) General] MuhKoInc:
I just really hope that Handtec gets at least something today, can't be that they're permanently on the "sod them" shipping manifest.
[One (M7) General] crniliner:
Ppl please, post only actual news about stock at handtec. Sfop complaining cuz it aint going to be any better. You'll just spam the thread.
[One (M7) General] Riyal:
Anybody here who already silver got an update on their preorder? Someone said they will be getting small batches today.
[One (M7) General] MuhKoInc:
No update yet, ordered 5th of March.
[One (M7) General] harnahud:
It becomes to be a big joke..

Ordered 19th march and no news...
[One (M7) General] mmathiou:
I believe the news will come first from the guy with the 5th of March :D...btw I have also order mine 19th of March but I am not very optimistic that I will be in the first batch...

PS.Still no update on twitter or in blog....
[One (M7) General] buBleZ:
Same here. Ordered on 15th March after galaxy S4 announcement
[One (M7) General] satfun123:
Still No msg from handtec... i think they gonna ship frm next week :D
[One (M7) General] :No-Frost::
I've ordered mine on March 8, however I did have an order on February 28, but I've cancelled so I can also get in the same order a cardock and screen guard.

There is a guy who ordered on 15 or 16 of february, but I'm to lazy at the moment and also I'm working so I can check previous pages :P
[One (M7) General] 4onu:
I tried to leave a comment on handtec blog,they did not accept it :))
[One (M7) General] gezzy:
R: Orders from Handtec

:D
[One (M7) General] mmathiou:
Probably handtec will provide an update at the end of business day as they did yesterday and in their previous posts.

Have you tried twitter?
[One (M7) General] satfun123:
they r dead silence in twitter..
[One (M7) General] omersak:
I think it's better to cancel all Handtec preorders and order it from clove - they're getting their next batch W/C 8th of April and shipped out all their pre-orders to people who even pre-ordered on the 27th or March.

That should teach those unprofessional Handtec ****s a lesson.
[One (M7) General] gezzy:
R: Orders from Handtec

Just called handtec, and they told me they are still awaiting for the first batch that is for today, and it will be shipped today...or tonight? :D
[One (M7) General] crniliner:
Yea, you all should cancel the pre-order. All crying ppl should cancel.
[One (M7) General] 4onu:
sure,all the employee from handtec wil not have rest tonight ,just to serve us... :) they don,t give a f...

---------- Post added at 03:15 PM ---------- Previous post was at 03:15 PM ----------

mail from f.. handtec:

Thank you for your email. Please be advised that we are relaying the information provided to us by HTC which is changing all the time hence the different information, we can advise you that now we are expecting the first batch to arrive today with further batches arriving throughout the rest of this week and next. We apologise for any confusion caused by the information received and thank you for your continued patience with this matter. Regards. C While. Handtec customer care.
[One (M7) General] mmathiou:
Did they mention if they will cover the pre-orders and if not which pre-orders (date of order) they will cover?
[One (M7) General] ajftl:
I ordered on the 8. Haven't get any email today. Yet lol.
[One (M7) General] sim_jim:
Good news :D

Thank you for your email. Stock of the HTC One is due with us in the next few hours, we will then update the product page to confirm which orders will be included within the first batch. If your order is not included within the first batch then do not worry, further batches are expected within the coming 1-2 days with more information regarding order fulfillment being placed on the product page as soon as we have it. Please do let us know if there is anything else we can help with. Kind regards. Mike.
[One (M7) General] mmathiou:
Great news! :good:Personally I still believe that will cover most pre-orders, there is no point to cancel my order and go to someone that there is no stock and my device will be shipped in two to three weeks.:rolleyes:
[One (M7) General] asad510:
Numbers game

Simple maths folks. If company A has 10 orders and handtec has 1000 then if each is shipped 10. Then company A can seem to ship more. This handtec post indicates a very large majority ordered with them it has 470+ replies. That's what I was told by handtec rep.
[One (M7) General] gezzy:
They still don't know how many phones will receive today, so there's no news about it.
[One (M7) General] mmathiou:
This is confirmed by the stock update in their blog:

http://blog.handtec.co.uk/stock-update-htc-one-32gb-silver-and-black/

"Stock Update 3rd April 2013:

First batch to arrive later today. We expect to start shipping later today and tomorrow. Stock is expected to arrive in small batch’s throughout this week and more expected next week. Orders will start to go out on a first come basis."
[One (M7) General] :No-Frost::
You win this time sir... I was about to post the exact same thing :)
[One (M7) General] mmathiou:
Too fast:) too furious :laugh:

PS. The power of twitter..
[One (M7) General] :No-Frost::
I actually saw it on twitter, but I was with a customer on the line so I couldn't post it :(...

But beware as I should not let this happen again :P (Don't know why I just remembered the scene from the Lord Of The Rings with Gandalf screaming "You should not pass" LOL)...

Ok, better get back to work :p , enough procrastinating :p
[One (M7) General] MuhKoInc:
That's absolutely awesome news! Especially if they're true :D
[One (M7) General] Riyal:
So... Uhm who cancelled their orders? Lol!
[One (M7) General] :No-Frost::
Not to be bad with others but... I hope a lot of people have cancelled their pre-orders... That way, ones who have not cancelled will have better chance to get their orders :D
[One (M7) General] Riyal:
Hahaha! Hate to say this but that's the sole reason why i asked that question.
[One (M7) General] llothar:
From website:

Stock Update: First batch shipped from 3rd/4th April. Stock expected throughout out early April 2013.
[One (M7) General] Riyal:
Pardon but what does that mean? Did they already ship the 1st batch?
[One (M7) General] Svenvdmeer:
I think it means they are working on it... I'm very curious who will get the first dispatch e-mail, or changed order status.
[One (M7) General] MuhKoInc:
Does that mean they've sent out their batch or that they're sending out their batch? If they sent it, they must really have few units, seeing as I ordered 5th of March and I haven't gotten any email saying it's sent.
[One (M7) General] :No-Frost::
So, does that mean that the first batch is already out???

If that's the situation, my order is still being processed =/

Well, I think I will keep waiting...
[One (M7) General] mmathiou:
Have you checked your account?Is it still processing?
[One (M7) General] ajftl:
Mine still processing. Let me refresh(click) yep still processing
[One (M7) General] llothar:
In more words they mean that first batch to arrive later today. They expect to start shipping later today and tomorrow. Stock is expected to arrive in small batch’s throughout this week and more expected next week. Orders will start to go out on a first come basis.
[One (M7) General] mmathiou:
Nothing new then!:p
[One (M7) General] ajftl:
Over there is almost 5pm. And what time they close? Or FedEx last pick up. Doubt they get to send packages today
[One (M7) General] llothar:
You can process the orders, print & stick FedEx stickers so on and so forth.
[One (M7) General] mmathiou:
Based on the contact tab in the web site they are open between 10am and 5.30pm Monday to Friday.

None so far have report a dispatch so...
[One (M7) General] Riyal:
If anyone here get's an update on their order please post. Even we aren't expecting ours today knowing that there is a move in the orders are greatly appreciated since that would mean that there's no more extended delays to come.

---------- Post added 4th April 2013 at 12:03 AM ---------- Previous post was 3rd April 2013 at 11:59 PM ----------

Average work hours is 8-9hours. 10am to 5:30pm seems a little short. I'm sure they're still there processing orders after 5:30pm.
[One (M7) General] sim_jim:
i asked them if they will ship my order with the first batch .. they replied me :

Thank you for your email. Unfortunately we have not yet received our delivery for the stock we are expecting. We have been told that this should reach our warehouse for later this evening. We will therefore be able to confirm the amount we receive tomorrow. Kind Regards J Bennett Handtec Customer Services
[One (M7) General] johnniem82:
Nice game with customers, isn't it? :)
[One (M7) General] omersak:
So they won't be shipping today, it seems. Nice.
[One (M7) General] al3asmawe:
Just cancle my order with them , Fortunately iorder from clove at the same time when i oreder from hantec , and its on its way :)
[One (M7) General] Tarzan-:
Quite certain I'm one their early orders who jumped on their band wagon, ordered 21st of Feb and I haven't received any mail yet.
[One (M7) General] EnIXmA:
This waiting game is taking away the charm of the HTC One. Oh well, I going to watch more videos of the One on YouTube to keep myself excited. :)
[One (M7) General] omersak:
It's really not taking away the charm of the device, it's making me curse myself for the decision to choose handtec over clove.

I think handtec have many, many more orders to fulfill though.
[One (M7) General] jagdesh:
Same update received to me by email from handtec... just thought of sharing with you guys...

"Thank you for your email. Stock of the HTC One is due with us in the next few hours, we will then update the product page to confirm which orders will be included within the first batch. If your order is not included within the first batch then do not worry, further batches are expected within the coming 1-2 days with more information regarding order fulfillment being placed on the product page as soon as we have it. Please do let us know if there is anything else we can help with. Kind regards. Mike."

This was received at " 03/04/2013 18:19" ... so this mean they are still working ...

lets hope atleast most of us receive good news today ...

Like clove they should also be getting enough stock to complete back orders till 26-27th march (26th march being the earlier date of receiving stock and when they notified all of us of further delays and different dates for black and silver).
[One (M7) General] johnniem82:
I will have to wait for Handtec. They have my payment from credit card already. I've placed my order for black one. It will be shipped on 10th, I hope.
[One (M7) General] :No-Frost::
Hopefully my pre order will be on the first batch... As I did the pre order on March 08 :)
[One (M7) General] jagdesh:
Same here ... i paid through international debit card and my payment was instantly taken out...

I am waiting for their update today since I have ordered the silver one ..
[One (M7) General] Gig11gs:
I'm getting jumpy with every email I get :P
[One (M7) General] CatalinSr82:
I've registered on xda forum few minutes ago since i am already extremely pissed off and need to share my experience with people which are in the same s...:D

I've ordered on the 17th March, is still processing and this is their last response to my angry questions:

Customer Service | 03/04/2013 18:14Quote >Thank you for your email.

>We are still expecting a delivery for the HTC ONE 32GB to arrive at our warehouse today.

>Once stock arrives we will be able to allocate orders and confirm which batch your order will be shipped in.

>We apologise for not being able to confirm anything to you as of yet but this is simply because of orders with multiple quantities and the fact that we are never sure to the amount of handsets we will receive based on similar cases we have experienced in the past.

>Our first batch will arrive today and orders will start to be processed for shipping tomorrow, we could then confirm if your order will be shipped or not.

>Please accept our sincerest apologies for any delays caused to you in this matter.

>Kind Regards

>J Bennett

>Handtec Customer Services

So, fingers crossed and let's see if these days we shall live an epic failure being handtec's dushbags or experience the first touch of our brand new HTC One:victory:
[One (M7) General] llothar:
Yeah, Handtec idiots cannot magically summon the phones out of thin air.. How hard can it be?!?!
[One (M7) General] PCC:
Anyone get a shipping confirmation?

This is what their site says currently:

Stock Update: First batch shipped from 3rd/4th April. Stock expected throughout out early April 2013.
[One (M7) General] omersak:
How did Clove do it? by employing gandalf?

---------- Post added at 07:10 PM ---------- Previous post was at 07:09 PM ----------

They aren't shipping today, they'll start tomorrow. If they get the stock in today.
[One (M7) General] MuhKoInc:
Just got a shipping confirmation! :D

Ordered 5th of March.

Proof: http://prntscr.com/z1kgu
[One (M7) General] ajftl:
Email u meant? Mine still says processing. Ordered March 8
[One (M7) General] omersak:
Great! the stock has arrived. Fingers crossed, ordered 9th March. Camon.
[One (M7) General] buBleZ:
Unless HTC provides Handtec with the stock they requested what can they do?
[One (M7) General] CatalinSr82:
Yeah, right!!!:laugh: Exactly my point!!!:cyclops:

One word should do: Abracadabra!!!

Let's say it together...maybe it will work:D

Anyway,,,my hopes have enough living substance so it can last till the end of this week
[One (M7) General] EnIXmA:
Awesome. Thanks for posting
[One (M7) General] llothar:
Clove is 200m from HTC Warehouse. Handtec is 200km. Plus it's one day difference.
[One (M7) General] CatalinSr82:
Still processing...ordered 17th march

Hoping i will be into the circle of trust:D
[One (M7) General] zcui:
Just got an email.

Handtec UK dispatched the following item(s) in your order xxxxxxxxxxxxxxxxx placed on 06 March 2013:

HTC One 32GB - Silver

Sold by: Handtec UK

Quantity: 1

£419.99 each
[One (M7) General] :No-Frost::
Dammit!!!! I'm on March 8... Please please please, I'm not normally a praying man, but if you're up there, please help me, Superman!!!
[One (M7) General] 4onu:
can you pray for me too? i am on march 11
[One (M7) General] :No-Frost::
Count on it mate :)
[One (M7) General] Tarzan-:
Two of my orders say completed .... hang on ... I never received anything not even shipped notice!!

Whats going on ?
[One (M7) General] XL2001:
Lol you guys are too much but I'm in the same boat more or less (March 7) so will see. No email yet.
[One (M7) General] vapotrini:
Same here, come on March 8th!!!!
[One (M7) General] ajftl:
Me too. WE KNOW DRAMA LOL
[One (M7) General] CatalinSr82:
Probably i should give up hoping to see something rolling out this evening since i am on 17th march, huh???:crying:
[One (M7) General] XL2001:
Damn now I'm worried did you guys order with the flip case bundle? Any chance the flip cases are in short supply and may hold the shipment of the HTC ONEs that are received?
[One (M7) General] llothar:
I think they went home now and will continue processing tomorrow. I hope at least...
[One (M7) General] omersak:
that and let's hope they'll receive even more stock tomorrow to cover the maximum number pre-orders.
[One (M7) General] MuhKoInc:
Every Handtec preoder comes with the flip case, and since I've got shipping confirmation, I'm pretty sure they're either not lacking them or not sending them with the package :)
[One (M7) General] MrCupra:
Dont think i will be in the first batch, i ordered on the 23th.
[One (M7) General] :No-Frost::
Stupid Superman and your super hearing... I trusted in you!!!!! :(

Oh well, I still hope my order gets dispatched either today or tomorrow or friday... (but I'm still hoping it will be today :P)
[One (M7) General] Montague:
Yeah....I dont think i will be in the first batch also

orderd on 26th :(

I have my faith in you before, handtec :(
[One (M7) General] EnIXmA:
Same here, ordered on 25th. I guess we would be receiving the shipping confirmation by next week. Keeping my fingers crossed
[One (M7) General] adsam3927:
I'm glad I cancelled my preorder

Telus just announced official launch on same date as AT&T April 19.

Including weekends and waiting for my place in queue this delay from Handtec would have meant that I would have received it around that same date !!...they have NEVER been straight about their supply and always had frustrated customers cancel orders.. ( goes back to S3 release )...will never use them again

Clove have never disappointed and always been honest

At least now for build quality issues or otherwise I can simply exchange/return at my local Telus store....who knows what the exchange/return experience would have been like with Handtec
[One (M7) General] XL2001:
Woohoo! Email just came in... This shipment is scheduled to be sent on 04/04/2013. :)
[One (M7) General] 4onu:
date of preorder ?
[One (M7) General] muayyadf1:
Looks like somebody is working so late!