yashsingh1/xdaforums huggingface dataset:
[One (M7) General] riz157:
Apparently p4u received black version and have been allocated to the ones who preordered, basically those who waited patiently.
[One (M7) General] madindehead:
Mine doesn't have a gap on it :) So happy with it ;)
[One (M7) General] arknailed7754:
Sounds about right lol
[One (M7) General] h.han:
Haha!!! Finally got my upgrade sorted through p4u and just got my tracking number from live chat. Although the phone will be dispatched tonight and received tomorrow, I am still super happy!

Honestly I don't mind the small gap thing, I know it's because HTC advertised zero gap, but realistically, if you buy a GS3 or GS4 which has removable back, you will have, I am pretty sure, much bigger gap than those on One. And people don't mind that gap and do not even talk about it.

Yes, this may not be the best comparison but IMHO we are really picky here, as long as it is not huge, I would happily keep the phone and enjoy my wonderful life.
[One (M7) General] -josh-:
Received mine it does have the smallest of gaps but to be honest its not like I was imagining.

Was disappointed to not receive the beats headphones as promised but after ringing customer services, because all the beats have gone, I am getting £80 placed in my bank account.

Bonus I would take £40 for them lol

Must say I am impressed with their customer service myself, sometimes they get information wrong or plain don't know what they are talking about, but they always go that little bit further to make sure your happy.
[One (M7) General] surfer1000:
Wtf, I was offered £25!
[One (M7) General] -josh-:
Was that definitely for the beats and not the case? I know the case is £25 but I wouldn't except that for the beats.
[One (M7) General] NexusC:
Anybody here got a black one? Or saw the 2 colors side by side?

It's a real dilemma for me. I have the opportunity to get one next week, but i still don't know which one i should pick. Black is so classy, but fingerprint magnet. Silver very stylish but i'm afraid the white plastic lines are going to discolor.

And if the black one isn't available next week, should i get the silver one... Such a big dilemma :eek:
[One (M7) General] ste1164:
Pocketnow have a nice video comparing them both :)
[One (M7) General] djbenny1:
there will definitely be no shortage of crappy HTC flip cases! :laugh:

I got silver, but having both overhang and gap problems I am returning it and getting black instead - i dont mind the fingerprints I'm going to put it in a slim case anyway so no difference.

gaps will be less visible on black (that's assuming they're still there) but may also mark more easily.

tough call!

and BTW just to take a minute to give credit where it's due to Dial-a-phone - I know this is the p4u thread but they're essentially exactly the same company

so far they've been great and the couple of times I've called customer services it really felt like they wanted to help, so i would highly recommend based on experience so far.
[One (M7) General] NexusC:
Saw that video, still don't have an answer =D

I always had the darker phones (htc wildfire, SE s500i, nexus s, iphone 4, htc one s), just one white nokia.
[One (M7) General] arknailed7754:
Unless you pre ordered though your still looking at second of April for black
[One (M7) General] jonny68:
Few questions folks, i notice some have purchased this phone SIM free from p4u, I'm based in Dublin but as far as I'm aware they won't ship to Ireland but not a problem as I do be in the UK quite a bit so can buy direct from the shop, last time I checked it was £460 SIM free but could only see the black model, I'm looking for the silver, has anyone purchased the silver model in any p4u in either Leeds or Manchester, do they have much stock, etc, etc actually I'm gonna be in London for 1 night this weekend so I might chance my arm there.

£460 is a good price, Amazon and Clove, etc are much dearer
[One (M7) General] h.han:
They don't sell it for 460 anymore, it was an old story now. Current price is 489.95.

I don't think they have any stock in store but I could be wrong here. Anyway, most, if not all, of people already got the phone ordered online or on the phone and had the One delivered to uk address.
[One (M7) General] jonny68:
Oh right cheers anyway, so are p4u the cheapest SIM free or somewhere else?
[One (M7) General] Hatsu:
Just got an email from P4U stating that my black One is finally on its way.

"You may remember that we contacted you last week to let you know that there had been a slight delay in HTC supplying your recently ordered black variant HTC One.

Well, good news – stock has arrived slightly earlier than expected and your new phone is on its way to you right now.

Your HTC One has been dispatched from our warehouse and you should be receiving delivery of it very soon (if you haven’t already)."
[One (M7) General] h.han:
At the moment if you want to get phone in your hand ASAP, yes p4u is the cheapest. If you don't mind waiting for a bit longer say till the end of month, asda.com actually sells it sim free for 499 but you get free HTC media link hd which you could sell for 40, so effectively you pay 460.
[One (M7) General] djbenny1:
good stuff! plz post back with whether or not you find any gaps / overhangs etc!
[One (M7) General] Hatsu:
Yep!
[One (M7) General] jonny68:
Alright thanks mate ill see if i can pick up one in London this weekend, will have to sell my Galaxy S3 sharpish though or I'll be completely skint
[One (M7) General] NexusC:
Only for pre-orders or also sim-free black one's in stock?
[One (M7) General] m00moo:
Just got mine and....

a gap that is slightly too much for my liking although i'd be happy to keep, to go with that I got a DEAD PIXEL!!! The glass on the right also is scuffed so will be going back to P4U. People waiting for exchanges, did you call up or live chat? What kinda confirmation did you get with exchanges?
[One (M7) General] jutley:
Finally got a dispatch email after nearly one week well they gave me a compensation of 2months half price line rental and a £1 pm discount on my line rental free flip case and beats free phone £35 pm full monty silver htc one I am now happy.
[One (M7) General] ant78:
oh dear not good
[One (M7) General] jutley:
If I find any defects on mine tomorrow is going back for another what are they like for returns exchanges do they pick it up or do you send it what's the turnaround time?
[One (M7) General] m00moo:
slightly annoyed at the fact the dead pixel more than anything. The glass is a bit scuffed although not visible but felt. So in case anybody hasn't checked, run your fingers down the sides and see if you feel any bumps or harsh edges as mine definately catches my finger quite badly.

Not sure how P4U are with exchanges but I will be chasing it up. Worse thing is, I bought this device from a mate so it's hassle as I am trying to deal with it and not bother him :(
[One (M7) General] brizzle7:
Oh god, the black's out and I want it. Wonder how long they'd take to refund me..
[One (M7) General] djbenny1:
they send you out a prepaid bag to send it back, once the bag arrives, you send it back so that's probably 2-3 working days, then it takes them 3-5 to send you the new one back after that.

5-8 working days then assuming they have stock
[One (M7) General] craftycarper1:
Jesus, that's a poor show!

I've been looking at mine, and i have a gap, no where near as big as other people seem to have, i was staring at it last night and if i catch it in the right light you can see it, otherwise it looks ok, but i've been thinking, stuff it, if everyone is getting replacement handsets i might go for it, don't think i'll bother, it really isn't an issue for me.
[One (M7) General] ant78:
whats the policy on dead pixels on phones? If you buy a TV or computer monitor they wont refund you unless its over a certain amount ?
[One (M7) General] djbenny1:
as long as you're happy, thats the main thing!
[One (M7) General] riz157:
Ring p4u it's easier, you will get ref no keep that. Can take upto 15 days to sort out if in stock.
[One (M7) General] h.han:
Dead pixels on phones are unacceptable, I don't know if there is any policy regarding how many pixels are considered defect, but as far as I'm aware, I have not heard any retailer not replacing dead pixel phone.
[One (M7) General] craftycarper1:
I'm happy with it, would like to see pics of those that don't have a gap to compare.
[One (M7) General] m00moo:
Yeah I would call if it wasn't closed. But the woman on Live chat said I will need to get my friend to sort out the replacement due to the data protection act she cannot disclose any details.... She did mention a swap instore or via post but not sure about much right now due to her saying I need to call for more details. :( pretty annoyed....
[One (M7) General] jmbillings:
So do P4U still have plenty of stock in, or is it just for pre-orders? Other retailers are saying it'll be at least 26th March or beginning of April.
[One (M7) General] jmonfu:
Got mine today, AWESOME! Only lasted 3 hours though, on charge

---------- Post added at 11:02 PM ---------- Previous post was at 10:54 PM ----------

BTW I did not find any gaps of note. But have not checked it with a microscope. Till now pretty happy. But I only used it for like 3 hours
[One (M7) General] sitrap:
I got a very similar email on 14th March - mine arrived at 8:20 following morning. Very confusing email - also received no tracking number.
[One (M7) General] djbenny1:
if you cant see them with your eye, you will have no problem - most peoples are very clearly visible

congrats!
[One (M7) General] Hatsu:
Just got my phone and it's absolutely flawless, no gaps or other issues whatsoever.
[One (M7) General] gallifreyangirl:
Sending mine back due to the Vodafone limitation of 2gb. Went into phones 4 u store and got it again on contract on full Monty.
[One (M7) General] vas210:
Guys,

Carphonewarehouse are selling this phone on vodafone pay as u go for £249. I am going to return mine an buy that...

I think its a mistake..
[One (M7) General] packetlos:
Vas, thanks for the heads up! I wasn't going to get the One as I have a newish one S but at that price I have just taken the plunge. Lets see if they honour the price!
[One (M7) General] Nekromantik:
I doubt they will honer it. I will try also!
[One (M7) General] vas210:
We can only try.. I got an email confirmation anyway. They have to if they advertise fot that price..
[One (M7) General] packetlos:
This is at the bottom of the confirmation mail :fingers-crossed:

Please note that this email is an acknowledgement of receipt of your order, and your contract to purchase these items is not complete until we send you an e-mail notifying you that the items have been dispatched to you.

Please note: that all orders placed through the web site are subject to acceptance. While we make every attempt to accept your order, there are a number of reasons that are out of our control, that may cause your order to be rejected.
[One (M7) General] Nekromantik:
Price gone back up.
[One (M7) General] packetlos:
Still shows £249 in the tariff finder but now £499.95 on the details page, I guess we will get an email rejecting the order soon :mad:
[One (M7) General] vas210:
Will see.. Can they get away with that ? I thought they will have to sell it for the price they advertise.
[One (M7) General] djbenny1:
I think if you are in the shop and have physically bought it then they say "oh wait that should be 499!" then there's nothing they can do.

But because you haven't actually bought anything yet, they have no obligation to you.
[One (M7) General] Nekromantik:
Plus they have a out clause by those 2 paragraphs at the end of the confirmation email.

There is no contract between you and them until they take money.
[One (M7) General] brainimpact:
only think that rule applies in physical stores, online is different b/c no agreement is made until money is took.
[One (M7) General] vas210:
I will let you know what will happen, however i am waiting for cancelation email..

I got one already from phones 4 u. Coming from a samsung S3, this thing is beyond imagination..
[One (M7) General] onlinejobwork:
I got gap as well on top, I post few picture here somewhere, I called P4u on phone they said they are sending return cover so my one going for replacement ride, but they said replacement time depends on the available stock and take 4-5 working days or more, and they checked and there is no stock at all in any of their physical store so sending through post and 5-7 working days is the only option I think

let me know your progress regarding that:

I just called P4U store in Tottenham court road, London on 02073803515 and the guy over the phone told me that there is serious problem with HTC one and they announce "RECALL" and no stock to be expected for next 2-3 week, I am shocked and asked him how do you know? is it confirm from HTC? he said "YES" my manager informed me about that, I asked him again "May I know what kind of problem is that?" he said "I don't know much detail but its something wrong internally"
[One (M7) General] craftycarper1:
Anyone remember the ipad or iphone price error?.....i think it was Tesco last year, online it appeared on their website priced at £50 i think, they had thousands of orders, everyone expected to get it at the price because they all thought they had to honour it.......result?.....nobody got it, and nothing they could do about it.
[One (M7) General] jutley:
Just got mine to scared to open the box lol.
[One (M7) General] onlinejobwork:
Let us know if is there any GAP or OVERHANG, best of luck for your ONE to be flawless:good:
[One (M7) General] craftycarper1:
So why are we not getting calls from P4U to return our phones if it is "serious"?:p
[One (M7) General] h.han:
Oh my God, getting coffee from Starbucks and just saw royalmail van parked at my work building, will grab my coffee ASAP and rush back office, hope the magic moment starts right after I am in and the box is on receptionist desk!!!
[One (M7) General] jutley:
Ok checked my phone over no dead pixels no other faults and the gap on the top is so minute you can't see it so I am happy with mine I can't see no other defects.
[One (M7) General] smarty2322:
I've got a little gap but not an issue to be without a phone for a week
[One (M7) General] jmonfu:
What is this overhang that you are all taking about? TBH not bothered to read 100 pages to find what it is.

I have no gaps on mine. The front has a small slit, but I can live with. No dead pixels neither
[One (M7) General] jutley:
The gap is so minor I got a bigger gap I between my teeth lol why such a big deal its prolly a removable serviceable part that needs to be removed so having a slight gap helps service repairs remove it quickly.
[One (M7) General] onlinejobwork:
P4u detail here why don't. u ask them ? But everyone knows what is the riliability of statment fromP4U store employee
[One (M7) General] surfer1000:
Yeah for the beats!...there is no problem for the case, they have plenty of them and I got mine, you can buy the case for £15!
[One (M7) General] rikwebb:
Major Issues with Order from p4u - BE AWARE !

Guy's - Be Aware.

I know many of you have ordered from p4u and have had no problems, but I have major issues with them that I though may be useful to share.

I ordered my new HTC One last night (SIM Free) from their web site, but as my only credit card is AMEX (which they don't take) I made sure there was enough money in my bank account and used my Visa Debit card. The order was processed and my enhanced security details entered in the little pop up from the bank. I them received an email I then received an email saying my order was being processed and giving me a reference number.

This morning, after not receiving any further communication, I called to check the orders progress, hoping it would be here before the weekend.

I was then informed that the order had been cancelled !!! - I stated that I had not cancelled it, and was told I have failed 'Internal Checks' WTF

They cannot process the order over the phone, and I cannot order another for at least 3 months (system wont let me)

I have asked what check I have failed for a SIM free purchase and they cannot tell me, they don't know!

They suggested I buy from store, well I would if they had any!!

It now turns out that even if store did have them -= I don't have enough money! - P4U took my £489

Apparently - they authorised and took my money, then failed me on 'internal checks' and cancelled the order.

My money, according to them is in a 'holding account', so they cannot refund! - but it will time out after 7 days and be returned

So - long and short

They have my 489 quid, I have nothing (not even an email saying its cancelled) and they cannot do anything about it

It took them less than a minute to take my cash, and will take them over a week to return it

I am furious - but I'm not going to slag them - just let you guys know what can happen.....

If you are going to use this company - use a credit card - at least there is some protection

Please be aware - don't get caught out in the same situation as me

the 'Computer says no' attitude

Rik :( HTC One -less)
[One (M7) General] packetlos:
:rolleyes:

Thank you for ordering from The Carphone Warehouse.

Unfortunately we've had to cancel your order

We’re very sorry but due to a technical error the advertised price was incorrect and we’ve had to cancel your order.
[One (M7) General] Hatsu:
Just wanted to say that the Beats are indeed awesome. I am not sure about the case though, I am more into the rubbery type, but I will keep it for a few weeks and see how it goes.
[One (M7) General] m00moo:
Took my defective dead pixel unit back into store today to get an exchange :) Called up and got issued a exchange number which allowed this, and when i went into store my friend who works there sorted me out with the only ONE left in. I checked the unit and it was fine although it had a slight catchy overhand but honestly I don't care anymore. I plan to use this 24/7 with a case to preserve the phone for the entire 24months of my contract and I won't notice the overhang at all. Nothing can beat a dead pixel...or a few. Happy days :)
[One (M7) General] mr_stoosh:
So I spoke to P4U and have arranged to swap my defective unit for a replacement (depending on stock), this could be anywhere from 3-5 working days.

Can anyone please clarify for me how the distance selling act works? Say for example for sheer bad luck if the replacement device ends up having a defect of some sort can I still cancel and cut my losses and get refund?

i.e. does the distance selling act reset back to zero when I get the replacement device?

Thanks in advance for any advice
[One (M7) General] compact_bijou:
Yes.

You also have the right to reject the item under the Sale of Goods Act.

If you bought it on a credit card the card issuer has joint responsibility under the Consumer Credit Act.
[One (M7) General] horsetastic:
I'm pretty sure that Trading Standards come in to it as well....Though they're pretty much all interlinked....Businesses can't really get away with things that aren't above board too easily these days!!
[One (M7) General] mr_stoosh:
That's good to hear at least I have something to fall back on, unfortunately I bought the HTC One on my debit card as I can't be trusted with credit cards! Thank you

I forgot all about Trading Standards Act, another act to rely on should things go wrong, which I hope don't to be honest.

Thank you
[One (M7) General] jmbillings:
Ordered a Silver one this afternoon from P4U. Fingers crossed.
[One (M7) General] rikwebb:
Lets hope you pass their 'Internal Checks" ! - I didn't - lol
[One (M7) General] ksarius:
How do you guys see a dead pixel? Lol.
[One (M7) General] TimsterRS4:
Apart from the scandal of them sitting on your money for a week (which seems wrong). Why don't you get a different credit card ???

Many companies don't use Amex because their charges are too high for the retailer.

I've had one in the past (for virgin air miles)... frankly it's not worth the effort because too many companies don't accept it.

More importantly, surely everyone knows that you never EVER buy stuff over the internet (especially 500 quids worth) with a debit card !?!?

It's a no-brainer.
[One (M7) General] m00moo:
Uhm with your eyes. The same way you see a spec of dust on your newly wiped down screen. Trust me its not hard!
[One (M7) General] BastoJ:
I had the exact same problem just yesterday with Phones 4 U. Like you I didn't get an email about the order being cancelled, it was only that they phoned me up to try and sell me a contract that I mentioned I had ordered a sim free phone already and found out my order had failed their internal security checks.

The person I spoke with believes that the most likely reason is that the address provided to p4u was not identical to the one which my bank has. Which is sort of true - my bank has '22 Place Name' whilst the address p4u had with the order was 'Flat 22 Place Name', but obviously I couldn't change either as both worked off enter post code and choose address from list :/.

The main thing which upset me is that I might not have my money for up to 10 days so I can't buy it elsewhere or at a physical store.
[One (M7) General] rikwebb:
I know - my bad! - but wanted the phone, was supposed to a reputable dealer - how wrong was I !

Oh well - I'm sure Handtec, clove or Amazon wont mess me about with "internal checks"

---------- Post added at 06:51 PM ---------- Previous post was at 06:48 PM ----------

The bit that gets me is that everything they say may have been wrong was correct - but they cannot explain what failed.

Lets face it - they should do their "internal checks" before taking the money

Feel for you buddy - if your as pi$$ed about it as I am.
[One (M7) General] Nekromantik:
I just placed an order for a SIM free One from Asda Direct.

Anyone used them before?

Hope they are reliable as they already taken the money from my account!
[One (M7) General] snapples:
I have uses Asda Direct in the past for sim free handsets.

1. Next Day Delivery is hit and miss, however if you pay for this and do not get it Asda will refund the delivery charge.

2..Customer Service is ok, however they always need to phone you back which can take 2 or 3 hours.

3. Returning an Item is easy and refunds or exchanges are usually within 48 hours
[One (M7) General] Nekromantik:
Thanks

It does state on the HTC One page, free delivery on release date.

However there were no options for next day delivery!

I will call them up to find out.
[One (M7) General] HavoK11:
That will be for handsets ordered direct
[One (M7) General] Nekromantik:
Yeah I orderd mine off the Direct website. And the product listing on that page said Free Delivery on Release.
[One (M7) General] jutley:
Well I tested tomtom today on my one and it works flawlessly anyone wanting to use tomtom I can confirm it works great and the flip case comes handy for satnav on the go.
[One (M7) General] culturelol:
Ok P4U didn't work out for me. Turns out they check if your CC adress is the same as the delivery one.

No way to get around it :( Any other suggestions?
[One (M7) General] Palla71:
https://www.skypax.com/shopping-concierge/how-it-works

http://myukmailbox.com/shopping.php
[One (M7) General] BlameUREdiction:
I'm ready to upgrade on my contract. Only issue here is that I'm on a JUMP contract that allows me to upgrade every 6 months (t's&c's apply of course) and I have to wait until the phone becomes available on JUMP contracts get one.

No one at phones4u knows when it'll become available on JUMP.

Massive tease. Very fidgety. Anyone else in the same position here?
[One (M7) General] jutley:
They will certainly have you jumping around waiting for the htc one to become available on jump what ever that is.
[One (M7) General] HavoK11:
As in direct from HTC or from a Asda direct
[One (M7) General] Nekromantik:
Asda Direct

They state delivery on 29th but thats BS as its bank holiday. So called them and they said 30th.