[One (M7) Q&A, Help & Troubleshooting] she616:
help me please

I bought m7 ul from sharja UAE used it there for about one month and took it to India

this is the software information of the device:

Android Version: 4.4.3

HTC Sense Version: 6.0

Software Number: 6.13.708.1

HTC SDK API Level: 6.25

basic information when I'm in the boot Menu (by Holding both Volume & and Power Buttons):

'***RELOCKED***

M7_UL PVT S-OFF RH

CID: 11111111

HBOOT- 1.57.0000

RADIO-1.01.20.0904_02

OPEN DSPV32.120.274.0909

OS_5.05.651.2

here's my problem: I've had headaches for 2 days searching and digging about how to Upgrade my HTC M7 to 5.02 since I heared that it has released Officially for M7.

Problems

1 There is no update option in ABOUT menu

2 No LTE my SIM support LTE my carrier Support LTE(I heard this problem solved in New update)

3If it is Sprint locked how can I use other networks

Cid getter information

1)

SPCS_001

Sprint

2)

DEVICE_PROVISIONED]: [1] [af.resampler.quality]: [255] [audio.offload.disable]: [0] [dalvik.vm.checkjni]: [false] [dalvik.vm.dexopt-flags]: [v=n,o=v,m=y,u=n] [dalvik.vm.heapgrowthlimit]: [192m] [dalvik.vm.heapmaxfree]: [8m] [dalvik.vm.heapminfree]: [2m] [dalvik.vm.heapsize]: [512m] [dalvik.vm.heapstartsize]: [8m] [dalvik.vm.heaptargetutilization]: [0.75] [dalvik.vm.stack-trace-file]: [/data/anr/traces.txt] [debug.composition.type]: [gpu] [debug.egl.buffcount]: [4] [debug.egl.hw]: [1] [debug.enabletr]: [true] [debug.force_rtl]: [0] [debug.mdpcomp.maxlayer]: [3] [debug.nfc.fw_boot_download]: [false] [debug.nfc.fw_download]: [true] [debug.sf.hw]: [1] [dev.alarm.id]: [] [dev.alarm.time]: [] [dev.bootcomplete]: [1] [dev.bootreason]: [] [dev.defaultwallpaper]: [/system/customize/resource/wallpapers_00.jpg] [dev.pm.dyn_samplingrate]: [1] [dev.silent_reboot]: [0] [dev.zcharge]: [false] [dhcp.wlan0.autoip]: [0] [drm.service.enabled]: [true] [efsks.pid]: [829] [gsm.adn.records.capacity]: [200] [gsm.allapns.created]: [1] [gsm.cb.max.channel]: [10] [gsm.current.phone-type]: [1] [gsm.defaultpdpcontext.active]: [true] [gsm.network.type]: [EDGE] [gsm.operator.alpha]: [BSNL] [gsm.operator.iso-country]: [in] [gsm.operator.isroaming]: [false] [gsm.operator.numeric]: [40472] [gsm.radio.power]: [true] [gsm.sim.cbmi.channel]: [] [gsm.sim.cbmir.channel]: [] [gsm.sim.change]: [false] [gsm.sim.operator.alpha]: [BSNL MOBILE] [gsm.sim.operator.iso-country]: [in] [gsm.sim.operator.numeric]: [40472] [gsm.sim.state]: [READY] [gsm.sim.types]: [RIL_2G_SIM_CARD] [gsm.timezone.isvalid]: [false] [gsm.usim.alpha-tag.length]: [14] [gsm.usim.anr.max-no]: [0] [gsm.usim.email.length]: [0] [gsm.usim.email.max-no]: [0] [gsm.usim.number.length]: [40] [gsm.version.baseband]: [1.01.20.0904_2] [gsm.version.ril-impl]: [Qualcomm RIL 1.0] [htc.audio.beats.support2v]: [1] [htc.audio.global.profile]: [0] [htc.audio.global.speaker]: [1] [htc.audio.global.state]: [0] [htc.audio.google.volume]: [5] [htc.audio.hw_standby]: [1] [htc.audio.q6.topology]: [0] [htc.audio.txpid]: [0] [htc.build.stage]: [2] [htc.htcmode.state]: [offline] [init.svc.adbd]: [running] [init.svc.akmd]: [running] [init.svc.bootanim]: [stopped] [init.svc.btbkbluez]: [stopped] [init.svc.cand]: [running] [init.svc.cir_fw_update]: [stopped] [init.svc.clockd]: [running] [init.svc.cryptobox_server]: [running] [init.svc.debuggerd]: [running] [init.svc.drm]: [running] [init.svc.dx_drm_server]: [running] [init.svc.flash_recovery]: [stopped] [init.svc.gyrocali_init]: [stopped] [init.svc.hcheck]: [stopped] [init.svc.healthd]: [running] [init.svc.htc_dk]: [running] [init.svc.htc_dlk]: [running] [init.svc.htc_ebdlogd_rel]: [running] [init.svc.installd]: [running] [init.svc.keystore]: [running] [init.svc.kickstart]: [running] [init.svc.media]: [running] [init.svc.memlock]: [running] [init.svc.mpdecision]: [running] [init.svc.netd]: [running] [init.svc.netmgrd]: [running] [init.svc.network_init]: [stopped] [init.svc.pnpmgr]: [running] [init.svc.post-boot]: [stopped] [init.svc.qcamerasvr]: [running] [init.svc.qmuxd]: [running] [init.svc.qseecomd]: [running] [init.svc.ril-daemon]: [running] [init.svc.sdcard]: [running] [init.svc.servicemanager]: [running] [init.svc.sfc]: [stopped] [init.svc.surfaceflinger]: [running] [init.svc.sysinit]: [stopped] [init.svc.thermald]: [running] [init.svc.tpd]: [running] [init.svc.ueventd]: [running] [init.svc.usf-post-boot]: [stopped] [init.svc.vold]: [running] [init.svc.zygote]: [running] [keyguard.no_require_sim]: [1] [lpa.decode]: [true] [lpa.releaselock]: [true] [lpa.use-stagefright]: [true] [media.stagefright.enable-aac]: [true] [media.stagefright.enable-fma2dp]: [true] [media.stagefright.enable-http]: [true] [media.stagefright.enable-player]: [true] [media.stagefright.enable-qcp]: [true] [media.stagefright.enable-scan]: [true] [mmp.enable.3g2]: [true] [net.active_wan]: [-1] [net.bt.name]: [Android] [net.change]: [net.active_wan] [net.dns.cache_size]: [512] [net.dns.cache_ttl]: [600] [net