yashsingh1/xdaforums huggingface dataset:
[HTC Desire C] nevyntanis:
Its weekend so they will only respond on Monday, I think. Its either that or they trying to come up with new email that they haven't sent out already. :D

Sent from my HTC Vision
[HTC Desire C] noahvt:
No not really i've send my e-mail yesterday and they responded today!
[HTC Desire C] nevyntanis:
Good to know!

Sent from my HTC Vision
[HTC Desire C] <CyberAnarchy>:
Got a reply, FINALLY:
[HTC Desire C] ExonakiDev:
Got a reply too:

Dear Rohit Sanyal,

Thank you for contacting HTC.

We are dedicated in providing you the best quality service and answering your questions and concerns.

As per your email, we understand that, you want HTC to include the Wi-Fi module in Kernel source for device, HTC Desire C.

Mr. Sanyal, your feedback is greatly appreciated. We have forwarded your request to the concerned department.

For future assistance kindly share us with your device detail such as Serial or IMEI number of your HTC device.

Dial *#06# to know the device IMEI number or else you can refer on the proof of purchase or on the box pack.

You can also provide your feedback to us via survey form, which you will receive in your mail. This will help us to maintain excellent customer relationship.

If you have any further questions or comments, please feel free to email us or call us at our contact center 1800-266-3566, Monday to Sunday – 9:00 am to 8:00 pm.

Thank you for your continued patronage.

If this answers your comment or question, please click here to complete the process.

To submit another comment, please click here.

Sincerely,

The HTCDev Team

Want to see what others are saying? Have a question to ask other HTCDev fans?

Follow us on Twitter www.twitter.com/htcdev

Explore our development resources www.htcdev.com

We are unable to receive replies to this email account. Please visit us at www.htcdev.com if you have any questions or need further assistance.
[HTC Desire C] <CyberAnarchy>:
its the same as mine....... looks like theyll not listen that easy
[HTC Desire C] TheRedHunter:
Re: [INFO] Emails to HTC

Yes, an informal letter to HTC l.
[HTC Desire C] neoyoli:
Man, I just wanted PM you about this LOL. I'm writing a template for people who are not confident in their english, but actually we can write a universal one. Although there was an idea, that said it might be more effective to write individually, as it implies that the problem does not come solely from one source, but more global. In other words bombarding (politely) is better tactics then a template which is like a sort of petition and can be neglected with a swish. What do you guys think about this? I making a poll after this post, you'll be able to vote there as well.
[HTC Desire C] neoyoli:
I didn't add the option "both" in the poll, in case you want both - vote on both:)
[HTC Desire C] whoamigriffiths:
Thing is both ways have their pros and cons . I just get the feeling ,that we have, from the view figures, quite a large number of silent readers

(just check out the number of views my apology to munjeni.1856 views, zero posts .

Hell i only read it the once and that was when I typed it )

If they have no desire to post in these Forums then it's very unlikely that they will actually write an email to HTC .

So yes the individual letters is a very good approach but from a numbers perspective I think a template would help .
[HTC Desire C] neoyoli:
Our best bet probably is doing both, like the guys did in Amaze 4G forums, and the petition they addressed it to the CEO, Peter Chou. We'll write that soon as well, first let's get the template done.
[HTC Desire C] aj_2423:
Haha, too funny. Thats the exact same kind of BS response they would always give us about the Amaze, but our efforts still paid off :laugh:

Form a petition first thing, then spam the hell out of it on all social networks, emails, etc. Main thing with the petition is to make sure to get your Developers to post it to their social networks because they will get the most support for getting signatures. Then, everyone email htc whether its a uniformed template or individual opinions or both doesnt matter. Also, bombard htc's and htc dev's twitter and other social acounts expressing the issue. Good luck guys

Oh and to you... Way to support the community effort bro :rolleyes:
[HTC Desire C] neoyoli:
aj_2423, thanks mate, your input is very much appreciated!

I updated the 2nd post with a template, check it out guys. More will come soon.
[HTC Desire C] hasoon2000:
Hi neoyoli,

Thanks for messaging me. I would like to chime in my experience and opinion.

My Experience

I started multiple threads and began to help people learn how to write to HTC. Remember, HTC is a huge company. You can't send an email like this

Y u know releaze da driverz 4 da Desiya See.

You have to be professional with them, at all times. I am a business student so professionalism is a MUST!

Read what I wrote here

http://xdaforums.com/showthread.php?t=1679112

I explain how to write to them, what to say and who to contact. Read ALL my posts so you can see my professionalism and CALL THEM OUT! Don't accept what they have to say. Frankly, I don't care what they say because I know what they will say. You need to attract attention and give them bad PR, professionally of course. After months of working on it and teaching people, they finally released the source.

My Opinion

S-Off? Goodluck. Never will happen. You guys need skillful members who know about bootloaders. Contact jcase, beaups,or unlimited.io, they may help, but they may need the device to get anywhere.

Code for Jelly Bean? Won't ever happen us the phone gets an official update by HTC to Jelly Bean. Every device is different so the code won't be the same and it'll be useless. Under GPL, they have to release the source IF they actually released the firmware. They didn't release JB for the Desire C so they aren't obligated to release it.

Bootloader issue that boots to recovery? Explain what it happens so I can actually understand what you mean.

Unified template? Don't even. If I received multiple emails of the same thing with the only difference is the name, I wouldn't care because you didn't actually make an effort to convince me. Everyone has different experiences with different manufacturers, phones, etc. Tell them your story, why you got the Desire C. Whether it's because you have a budget or you don't want the latest and greatest phone. Maybe because you like the size of the phone or you have small hands. Whatever it may be, they had a reason for you to buy the phone or everything else. Tell them why you bought it, how you want to customize the phone with your hard earned money. These guys are corporate people. All they want is money. Find statistics on how HTC is losing sales and how Samsung/Apple are getting more market share. Tell them how HTC is losing customers and exposure over something small. Compressing the source code takes no more than 2 minutes. Uploading it takes a few minutes. Is that REALLY going to kill them? No, unless they don't release the source code. Tell them how Samsung was not developer friendly in the beginning and when they became developer friendly, look at them now. They are making BANK! HTC could do the same IF they weren't being assholes. When someone sees how cool a phone is when it has a custom ROM, people will start purchasing from that manufacturer because of the cool stuff it can do. Tell them all these things! Look at the Amaze 4G, we got out source.

Now use this information AND GO GET THEM TIGERS!
[HTC Desire C] aj_2423:
Re: [INFO] Emails to HTC

Very well put my friend. We were able to do it, there's no reason you guys can't.

sent from my

NRGized amaze

powered by Faux
[HTC Desire C] utsav17:
to my email ... they replied by saying : CHECK OUT THE NEW HTC ONE V (VIDEO LINK)" WTF??
[HTC Desire C] utsav17:
OK guys ! i received a genuine email :

Dear Utsav Ohri,

Thank you for contacting HTC.

We are dedicated in providing you the best quality service and answering your questions and concerns.

As per your email, we understand that, on your HTC Desire C device you want Android OS v4.0.4 with HTC Sense 4.1.

Dear, Ohri, as of now there are no information on the availability of v4.0.4 with HTC Sense 4.1. HTC no longer announces dates for release of software due to the nature of the software development process.

Click the direct web link for any news and update on HTC Desire C http://www.htc.com/in/support/news.aspx?p_id=449&p_name=htc-desire-c

We called you on the provided number +917508xxx but it is a wrong number. We also called you on the provided number 07508223xxx but no body answered the call.

We request you to please help us with the handset detail such as IMEI number of your HTC device. Also help us with your correct contact number so we can communicate with you on the said issue.

Dial *#06# to know the device IMEI number or else you can refer on the proof of purchase or on the box pack.
[HTC Desire C] neoyoli:
Re: [INFO] Emails to HTC

You see guys, if we want the source code, we have to take this seriously.

I am busy today but I update the op soon. First thing we need to do is to write a proper petition. Until then, digest the info, it is invaluable, and use the template only as guidelines. Thank you very much hasoon2000 and aj_2423, we cannot overestimate your input, and you raised other important things as well about development.
[HTC Desire C] russell664:
If anyone needs help sorting out the petition i will be glad to chip in. Thanks for all the input guys, maybe now that we have the ball rolling, it will spur other members to sign the petition and spam HTC with both emails and spam their feeds on twitter.

Hopefully they will crack, like they did with the amaze. :fingers-crossed:
[HTC Desire C] utsav17:
what you need to mention in email :

1) praise htc for making this mobile

2) do a REQUEST not a warning !

3) please them by saying ull recommend this phone if it get a 4.0.4 update !

4) dont forget about the update regarding that bug which doesnt let us see the name of the person calling us during charging !

5) thank them and tell them u hope for future updates !

5) tell them in a polite way that u have to leave this phone if it wont get a 4.0.4 update

^^these will sure get some attention^^

hit thanx ^_^
[HTC Desire C] odunluzikkim:
guys, in the box there is a character limit in htcdev support. template text does not fit in the box.

sorry for my bad english.
[HTC Desire C] aj_2423:
Re: [INFO] Emails to HTC

First step is getting community support guys. The people in here saying "its not gonna work" will be the reason it doesn't work. Everyone needs to come together and put forth an effort, only then will it be achievable. We had litterally every single member + people who didn't even have the Amaze supporting us.

sent from my

NRGized amaze

powered by Faux
[HTC Desire C] neoyoli:
Okay, I had a good read on hasoon2000's thread, it's amazing what these guys have been gone through. They have tried literally EVERYTHING and they were ready to push it even further.

A couple of things became more straight:

--- By not releasing the source code immediately on request, HTC is violating the Free Software Foundation's GPL Licence, based on which Linux (and thus Android) was founded and it means they are essentially breaking the law and shi*tting in the face of the Open Source community

--- The official statement of HTC, that they modified the drivers therefore it is proprietary, or that the usual 90-120 days of releasing the source code complies with the GPL Licence is phoney, simply a perversion of the facts. Of which even most of the employees, who are responding to our emails are not aware probably

--- HTC is a huge company with bureaucratic structure. Convincing them won't be an easy task, be prepared to for a long and tough struggle. However the guys in Amaze 4G forum have already pioneered this before us which hopefully makes our job a bit easier. We just have to follow their example.

Be adult (even if you are not) and consider these before you post "...they don't help us... :crying:" etc. Know that they won't acknowledge their mistake or tell you "here is the driver, mr. xda member desire c user". Remember it is not a person but a corporate entity we are talking to at the end. Do your homework:

Everyone who is concerned, please read through hasoon2000's thread, there is everything you need to know about how to deal with HTC. It is 30 pages but if you don't, you have no right to complain y u no have CM9:p

Here are examples of hasoon2000's correspondence with the company. Look at how he did not let them to overwhelm him and get away with bullsh*it. He broke the same canned responses what we already got, and gained attention with sheer logic:

He even sent a sharp (intelligent) email to the CEO:

That's it for this post now, lol. Hope you have read it and understand the conclusion. The next thing I'm doing is updating the OP and making a guide. After this, we prepare the petition and organise wider community support. Stay tuned;)
[HTC Desire C] neoyoli:
truth is talking through you, bro!:good:
[HTC Desire C] odunluzikkim:
Guys, I received e-mail:
[HTC Desire C] utsav17:
progress i see :D

well done bro :D
[HTC Desire C] nevyntanis:
Yeah they won't, but that's why we came up with a plan, so stick with us, we not going to give up.

Sent from my HTC Vision
[HTC Desire C] calinorg:
:rolleyes:

Dear Aleksandar Popovic,

Thank you for contacting HTC.

We are dedicated in providing you the best quality service and answering your questions and concerns.

As per your email, we understand that, you want HTC to include the Wi-Fi module in Kernel source for device, HTC Desire C.

Mr. Popovic, your feedback is greatly appreciated. We have forwarded your request to the concerned department.

For future assistance kindly share us with your device detail such as Serial or IMEI number of your HTC device.

Dial *#06# to know the device IMEI number or else you can refer on the proof of purchase or on the box pack.

You can also provide your feedback to us via survey form, which you will receive in your mail. This will help us to maintain excellent customer relationship.

If you have any further questions or comments, please feel free to email us or call us at our contact center 1800-266-3566, Monday to Sunday – 9:00 am to 8:00 pm.

Thank you for your continued patronage.

If this answers your comment or question, please click here to complete the process.

To submit another comment, please click here.

Sincerely,

The HTCDev Team

Want to see what others are saying? Have a question to ask other HTCDev fans?

Follow us on Twitter www.twitter.com/htcdev

Explore our development resources www.htcdev.com

We are unable to receive replies to this email account. Please visit us at www.htcdev.com if you have any questions or need further assistance.
[HTC Desire C] neoyoli:
Final call

Good Day/Evening Guys!

Yesterday we have seen the rise of our community. Members, even long-time-not-seen ones form all of its corner gathered in this thread to act united.

- - - This is the final call, anyone who wants join to help us making an impact on HTC, the time is now. - - -

- Tell it all your friends, schoolmates, family, neighbours, cats, dogs and their fleas and the amoebas on their fleas about the cause. Spread the word! -​

The 25 noble XDA emailers so far, without any specific order:​

MrToastedAndroid, codexblack, noahvt, Jaizu, TheRedHunter, AirCombat, uchihasparky, russell664, brnt, ExonakiDev, calinorg, Phenziox, szortt, lead3r1, whoamigriffiths, Roflwat, utsav17, SaM`, arvinivra, nevyntanis, mellow'd, neoyoli, nikhil16242, paul.n, doweeez

Here is your chance to be part of the league of these extraordinary gentlemen:cowboy:

The more emails we send, the bigger impact we will have, this one is all about numbers now. All help is appreciated by the Desire C community, really much:)

We are starting

Today at 12:00 GMT (midday)

, ongoing - we are all around the world but it would be good if you can aim at this time, as close as possible in order to start out with a BIG BLOW

I would like to ask everyone, who hasn't followed the thread so far to check the first two posts and flick through the pages. The type of responses we will get initially are already expected, don't let them to disappoint you. We gathered here to break their ignorance, but don't expect quick success - we will need to fight this through, all their bureaucracy, incompetent customer service, ignorant replies and bogus excuses:

expect to meet these all.

This is what we chose to unite against, since it got proven alone we cannot succeed. Our unity is the key for the full source code - this is what we want, and to change HTC's attitude towards Open Source Communities, such as ours. And to make them realise the asset which lies in the co-operation with us and what we represent.

The emails to send from 12:00 GMT ongoing, choose whichever feels closer to your style:

Email 1 for HTC Desire C owners

>>>

EMAIL 2 for HTC Desire C Owners (For the softer touch)

>>>

Email 1 for Non HTC Desire C owners

>>>

EMAIL 2 for Non HTC Desire C Owners (For the softer touch)

>>>

The full Battle Plan will be posted soon.

Once again,

we start out Today at 12:00 GMT

, emailing will be ongoing.
[HTC Desire C] ExonakiDev:
Just waiting to send it:D
[HTC Desire C] <CyberAnarchy>:
Me too, we will get 'em this time! They shall rue the day when they didnt take us seriously!

@nevyntanis of course ill stick with you guys, ill support you till the mission is accomplished!
[HTC Desire C] russell664:
This is Sparta!

I will be with all of you, all the way, remember lets all try to send these emails at the right time. I am sending one to both:

Jason_Gordon@htc.com

And HTC support, we need to send as many emails as we can, once again numbers are key here, so lets get ready to do this!. :)
[HTC Desire C] <CyberAnarchy>:
do we have another plan as backup? As copy paste is HTC's favourite weapon.:(:eek:

Seriously they shout just give us source, better for them and us.

P.S:i couldnt get in any of my friends except exonakidev.They just dont care.And amoebas didnt want anything to do with it.:silly:

Sometimes looking at their replies, I feel that htc employs robots.
[HTC Desire C] neoyoli:
This is the plan mate. As I said in my last post the full Battle Plan will be posted soon, and yes, these type of replies are part of the process, we have to accept it.

Gentlemen, start your emails! :cool:
[HTC Desire C] russell664:
Sent the first email guys, come on! Get the ball rolling, send those emails, and bombard HTC! :)

I think your best way to do this guys is, send one to both Jason_Gordon@htc.com and HTC support, make us heard!
[HTC Desire C] <CyberAnarchy>:
Sent the 2nd email!

but isnt it like 1 hour early?
[HTC Desire C] russell664:
You need to check your clock my friend, we need to keep this thread on track, and keep focused on one subject; emailing HTC requesting for the FULL kernel source code!

The time is now to send emails, no questions asked, lets do this, the time is right it is currently 12:14, come on get these emails sent. :)
[HTC Desire C] <CyberAnarchy>:
I have sent the 2nd email!(did this when i posted before)

Lets do this!

P.S i checked time online, its 11:23.

Maybe due to daylight saving time or whatever.
[HTC Desire C] whoamigriffiths:
I've done 2 mails , one to each address :good:
[HTC Desire C] nevyntanis:
Just shot off 2 emails, hope my aim is good. :laugh:
[HTC Desire C] russell664:
Same here, two emails, one to each awaiting a most likely dull response from the HTC support, I still have some bullets left in my chamber, Let's see where all these emails go after I have shot them at HTC haha. :)

Remember, if they brush off your questions, address them to them again, But in a non aggressive manner. :)
[HTC Desire C] neoyoli:
Hey Guys,

A couple of things to remember:

We don't need to send the emails exactly in the same time, as we are in different time zones, work/school/kids etc. But aim to send them as close as you can to the starting time.

Send the emails to

both

addresses:

Jason_Gordon@htc.com

contact_us@htc.com

If you sent your mails, confirm it so we can see how we are doing.

And let's not clog the thread, if something is not clear, PM either me or newyntanis.

Keep rollinrollinrollin! :highfive:
[HTC Desire C] brnt:
2 emails sent. :)
[HTC Desire C] doweeez:
Sent one
[HTC Desire C] lead3r1:
hi fellas just back from d sortie so reportin :cool: in all sent 8 mails from 4 diff mail ids and used diff ips each time when doesthe next assault begin :cowboy:idk thought betta ask that shuld get them out of there infinite reverie thinkin about makin a golfu clone with jb and namin it golfu jb(just bitc**n) :mad:
[HTC Desire C] SaM`:
I hav sent to both address !! but i just modified them a little so it looks a lil bit diffrent than others but it means the same !!! i hope we win this thingg !!! coz this is freaking Desire C spartaaaa !!! :P
[HTC Desire C] Phenziox:
first mail sent...

---------- Post added at 03:59 PM ---------- Previous post was at 03:58 PM ----------

and the second one :D
[HTC Desire C] nikhil16242:
Done with my couple of emails aswell :highfive:
[HTC Desire C] <CyberAnarchy>:
I have also sent 2 emails.Lets see what reply they give
[HTC Desire C] :
Sent already some time ago.

--

P>

Tapatalked from my LG Optimus One running random Protos ROM
[HTC Desire C] calinorg:
Sent both from home, office and gmail - total of six mails (with different names of course). Would love to see their responses, are they copy/paste...
[HTC Desire C] <CyberAnarchy>:
Mostly yes, but with joint forces lets see....
[HTC Desire C] Phenziox:
You inspired me :P

I remembered i have this gmail account for spam thingies xD

I called myself John Smith, like a bau5. 4 Mails now :p
[HTC Desire C] ExonakiDev:
Sent my share

I sent my share of 2 emails i guess we shall see cm a few days later or even if it takes a year im not giving up!!!!!!!!!!!!!!!:highfive:
[HTC Desire C] nevyntanis:
Making us give up is part of their plan, well I say to them good luck with that, because I won't give up either. Its not like we asking them to cure the worlds problems now are we?:confused:

Sent from my HTC Vision
[HTC Desire C] <CyberAnarchy>:
ya dude they just have to give source, they already have it shouldnt take 5 mins.
[HTC Desire C] noahvt:
Maybey they lost it :p
[HTC Desire C] <CyberAnarchy>:
Cant be too sure with HTC.They might d it on purpose.
[HTC Desire C] TheRedHunter:
Done, I am waiting for their response.
[HTC Desire C] Crizzl:
sent 4 mails, just to let you ;)
[HTC Desire C] russell664:
Here come the forum police, once more, very much like the camping police, without the trolling.

OKay so I see we have gone a little off topic here, take these points into consideration:

HTC Would not lose the source Code, that is fact.

HTC seem to think it is okay to keep the source from us, we need to show that it isn't.

Please, and I will ask this only once, can we please keep this thread on track, Only useful posts such as emails, or anything else of importance which could move the cause forward one step further. If you have nothing of value to post, then don't post it at all, it is making the thread go on a tangent once more, so for a final time please can you ONLY post useful content to avoid this thread going on a tangent again.

Now that is out of the way, Neoyoli has asked me to post this next part, with a variety selection. :P

You see that blue and green circle? That text is at the top of the first post, in order for this cause to get noticed more click this button circles in BOTH these pictures. Clicking it, and the more people clicking it, will perhaps get this great cause and thread featured in the XDA portal.

Come on guys, lets get voting!

Keep the Spam to a minimum!

Most importantly keep this thread positive!

Lastly, keep sending out these emails, more the better!

I hope all you guys can understand about posting constructive and useful posts only on this thread, it has gone off topic many times before, so lets not let it happen again.

Once more come on guys, lets keep the ball rolling and the emails rolling, great things will come from the actions you are doing now, we just have to be persistent. :)