yashsingh1/xdaforums huggingface dataset:
[Nexus 10 General] mermoid:
I primarily use my N10 in my living room, which is the same room my wireless router is in. The router is no more than about 8 feet from my chair and the N10 wifi stops working constantly (it doesn't actually disconnect - the icon in the top right still displays as if it's connected but the internet or any other networking functions don't work). In contrast, I have no problems with my desktop computer which is on the other side of the house, or my laptop, or my smartphone. I also have a backup router so I tried that, same thing. Took it to two different friends' houses to try their wifi, same thing. Tried it at my parents' house, same thing.

So yeah I should totally just put up with that on my £319 tablet, must just be a software glitch even though we're both running the exact same software and yours works properly while mine doesn't...
[Nexus 10 General] mchahn:
I assume you are running stock software, otherwise you can't blame google.
[Nexus 10 General] boominski:
I wouldn't. Have you actually read what I have written?

Do you want to buy a tablet? I have one you'd really like...
[Nexus 10 General] espionage724:
I'm just a bit confused as to the sides people are taking in this thread; do people really accept defective products without question? Nowhere on the Nexus 10 product page does it say it may/does come with light bleed, creaking backs, dead pixels, software issues, nor any other issue people have with the N10.

It is up to the consumer whether or not they want to live with hardware defects on their product but this level of tolerance varies between person to person. Unless you actually paid for somebody else's device, you can't really question their level of tolerance. To me, $400-$500 is no joking matter, so I would of course want the best device as-advertised.

My mom got some cheap tablet a while back that worked just fine for her, however when I held it, I immediately noticed the LCD rippled right in the middle of the screen. Now, if the tablet was just accepted as-is, there's a high chance the LCD panel would of became damaged later down the road, a lot quicker than a tablet that didn't have such an issue. The way it sounds from most people here, they would deal with the screen regardless of the price, and accept a likely pre-mature hardware malfunction, and I can't see any logical reason why...

RMA is there for a reason. If you get a new piece of hardware and if it is defective (within your tolerance), you have every right to try for a new one from the retailer or manufacturer. As long as the RMA policy doesn't state some limit on how many requests you can do, I see absolutely nothing wrong with doing it as many times as possible, however, this is also highly dependent on your own patience and/or how much you want the device your trying to purchase and enjoy.

The RMA process for the N10 is pretty interesting. You either RMA with Google/Retail and get a new totally-different random luck of the draw tablet that may be worse than what you had, or RMA with Samsung, which is a journey on its own to even begin (it might be a bit better now, but Samsung CS Reps in the past didn't even know they made the Nexus 10... and would just "Google" information about it and then send you right over to Play Store support). And when you somehow manage to even start the RMA and get it approved, your waiting a few weeks or more to even get it back (although the time is probably standard for most RMAs)

Mass-production of products isn't really an excuse to leave such a varying level of defects in a product. All the devices cost the same (for the most part) after all. It hardly seems like Samsung is even trying in this regard. But as long as people aren't using the RMA process, why should they care? Less annoyance on their end means they may as well save some money later and lessen the QC on future devices, since it would appear barely anyone cares. Next thing you know, people will only be RMA'ing tablets that literally crumble to dust when you touch them...
[Nexus 10 General] Poser:
Trolling, fanboism and internet memes aside... this is a forum, and the expression of opinions and user experience is not only expected, but integral to the value of a community. The only thing truly lacking in this thread is tolerance.

Dude had a bad experience...and he should and can vent about it...specifically in the forum he used.

I for one have not had any of the aforementioned issues with my n10...but have purchased enough tech to experience the disappointment of failed expectations (I am talking to you Asus)

Dude's not a troll, just a guy who wanted more for his hard earned coin.

Sent from my SGH-T889
[Nexus 10 General] rxnelson:
Probably because when you call Google about reboots and what not they say "first time they've heard of it" and ask if you want another device. They don't say, "We know, give us a month for an update."

This thread is so weird. Why wouldn't you send it back for WiFi issues? It is a WiFi tablet. It is nearly useless without working WiFi?
[Nexus 10 General] chiccitstix:
I said that because if you are a user who frequents this forum, then you know that these are most likely not hardware issues. Google can send you 1000 different N10s, they are all going to ship with Android 4.2 and most of them will have these same software issues.

It's like constantly ordering a burger from the same cow and constantly sending it back because it has mad cow disease. You can send it back 100 times, it's going to have the same meat.
[Nexus 10 General] rxnelson:
It is also filled with others that say they have no issues.
[Nexus 10 General] atg284:
Something has got to be up with this thing because i always join a forum before I make a large purchase on cars, computers, phone, etc. I usually hag around on them until i'm comfortable with the product or I just don't have any more issues or concerns with it. Forums are the greatest for knowledge gathering for big ticket items. I consider the N10 somewhat of a big ticket item so here I am. What I can say is, this product has had more problems with it than I can remember with any other product I've dealt with. It is very rare for me to exchange or return something just due to odds and/or luck. But I went through 2 N10s and decided not go try a 3rd because of all the problems being reported. Problems with hardware, software, and customer support. That makes a bad combo.

The only reason why I am still contributing on this forum is because I still hold a glimmer of hope that Google/Samsung will fix the obvious problems. Sadly i think this is a fool's errand. It still feels like you have a 1 in 20 shot of getting one without any problems. The overall feeling I get is that this product was rushed, built cheaply, very low quality control, and as if Samsung just doesn't care. Like it's been said many times before, you should not put up with medium-major problems for $400-500 device. I just don't understand the people who come on here and just say "deal with it."
[Nexus 10 General] NIK516:
If the random reboots don't get fixed with this update time going to get my money back, why should we not complain , I'm sure if impayed Google $10 less they would not ship lol
[Nexus 10 General] NickTheMajin:
I agree. This tablet has been a very bad experience for me. I really thought it was time to switch from the iPad. It is all mostly software issues (Unless you have an issue with backlight bleeding or creaking chassis) but some of the software issues are crippling. I'm still holding out for an update but so far I've had this tablet since November and it still crashes, reboots and drops wifi quite frequently. Unless Google steps their game up really fast I'm getting a windows tablet (Not sure which yet, probably not surface) or an iPad 5/6/new iPad whatever Apple decides to call it.
[Nexus 10 General] ady_seray:
Oh my god the amount of whiners!!!!!! Just sell it and be GONE!

Where did you guys get your N10 anyway? I've had literally no problem with it (OK OK, before 4.2.2 I had loads of reboots). No creaking back, Wi-Fi is very good, a tiny tiny patch of light bleed on the bottom left corner(only visible at 100% brightness in dark room) and I never get to see it. And I even like the colours compared to my HOX. Got it in the UK.
[Nexus 10 General] rxnelson:
Yea I know right. Mine was perfect too except for constant reboots, light bleed, a creaking back, dust under the screen, throttling during gaming and it gave me rabies.

Wait...so that means it wasn't perfect? But it says Google and Nexus on it...:what:

I exaggerate for effect. I only had the reboots but hopefully you get it.
[Nexus 10 General] mermoid:
Correct, I'm 100% stock. It had the wifi problems straight out of the box, on 4.2.1 and still has the same problem in 4.2.2 now.

On the flipside, I've never had a single reboot on mine.
[Nexus 10 General] bee55:
I'm starting to believe this wifi issue might actually be a hardware problem, as I've never had it, but some people clearly do, even on stock software. (I had a wifi issue, with the toggle freezing and signal dropping, requiring a reboot, but that only happened on a few custom ROMs.)

Fortunately I got lucky and my first N10 only has minor light bleed, an even screen, no back creak, no wifi drops and a pretty good chip (3rd lowest voltage table of the 12) so throttling wasn't as bad as the average either (I guess).

This said, I completely understand people here who tried even a 5th replacement in hopes that they get a N10 without any major problems. I know how it feels spending a lot of money on something, then waiting for it for weeks and just getting that massive disappointment when the product is defective. It's a shame, really, how overall bad quality control can ruin many people's experience with a device that should otherwise be an amazing one.

People calling the OP and others whiners are either too rich to care about a mere $400 or they're not spending their own money on the device, as otherwise I can't imagine how they could be satisfied with having a defective N10.
[Nexus 10 General] espionage724:
Doesn't matter where you get it, All N10's have a large varying degree of defects it seems.
[Nexus 10 General] jonstrong:
I'm not discounting the reports here about problems, but I have to disagree with that statement. I've had my N10 since early December and it's been excellent. A few odd freezes in Chrome early on, but when I switched to Chrome beta they almost completely disappeared. Since installing 4.2.2 I've had over 100 hours uptime without a single hiccup. I've been using stock Chrome (not beta) since the update, and it's been great. Also: no light bleed, no creaking, no screen lift, etc.

I also have a number of associates and friends with N10's and oddly enough their experiences have been essentially the same as mine. I really have to emphasize that I mean no disrespect to those here reporting issues, and I sympathize, but I'm finding it really odd that my own experience, and that of others I know personally, suggests that aside from some bugs in earlier versions of Android, the tablet is generally superb when a fair number of folks here are reporting pretty bad issues. It's hard to make sense of such a discrepancy between the complaints I read here and my own experience, that of my known associates, and the various reviews I've read online. Not sure what to make of this quite honestly, as those here reporting multiple bad devices would seem to suggest that most units are defective, which is totally at odds with my own experience and knowledge.

I'd love to know the real stats about this, as online problem forums tend to attract and focus problem reports, quite naturally, and may represent skewed stats. Having run online sites and communities in the past, I've also personally experienced the annoying phenomenon of online sock puppets as well.

I feel bad for those here with bad experiences, but I'm having trouble generalizing that to the product in general, when it would seem to me to be superb. Again, no disrespect to those with problems, I just have trouble imagining that this represents the product in general.

... beamed from my Nexus 10 to your planet
[Nexus 10 General] Low_Key_13:
Taking for granted that this isn't a troll, I couldn't have had much of a more opposite experience.

I ordered my n10 via eBay China, and really couldn't be happier. I haven't noticed any light bleed or creaks from hardware, did get a reset approx every day until 4.2.2 updated, and haven't had any resets since.

I can't comment on customer service as I haven't needed them, but I couldn't be happier with my device.

I must agree with other posters that getting a 5th unit seems unlikely, particularly as they've been out of stock since December.

The definition of insanity is repeating the same actions, and expecting different outcomes.
[Nexus 10 General] Andrewtst:
My experience:

My Nexus 10 had no blacklight bleed, already tested with blacklight bleed app at 100% brightness. I probably lucky on this. I seen some user post photo was really bad blacklight bleed where I really can't believe the bleeding can be that bad, also 4 to 5 times switching still cannot getting a decent unit? I can only imaging the owner was too picky, pleasing with perfection which never appear in life, or just trolling here for nothing.

Yellowish - probably tiny 0.5% differences where you won't notice unless you purposely picky on it.

Random crash and hang when running stock 4.2 or 4.2.1, I never switch off what locale service as I find it not much big different even switching it off, but without using Chrome can reduce the hang / reboot. But it still hanging me few times a day.

Switching to CM 10.1 base on 4.2.1 had reduce a lot crashing especially when not using Chrome.

After upgrade to latest CM 10.1 base on 4.2.2, I never face any hanging issue already and now Chrome Beta was my default browser back.

WiFi signal is much weaker than my S III where my S III can anytime catching up weak WiFi coverage without dropping it. In 4.2.2, WiFi signal was much better but still not as great as my S III that never drop.

Build quality was top notch for me, I never heard any cracking sound at some user report. I don't get any back creak issue.

In Short, I no regret getting it, it do frustration at 1st due to crashing issue, but I know that was probably software issue and it can get fix anytime. Now 4.2.2 fixed it, I got nothing much to complain on it anymore.

Nexus 10 run smoothly and is one of the smooth Android tablet I can accept for the moment after Asus Padfone 2. (Don't talk on iPad, as I never like iOS which too many restriction and boring).
[Nexus 10 General] stiggy2012:
Very well said. My N10 is awesome, and the guy at work I know with one loves his too. I have minimal light bleed in the bottom right corner (when held in landscape), but certainly no yellow patches. I would most likely have never noticed it if I wasn't looking for it, having read the light bleed thread.

There are only two ways the repeat problems some of these guys are reporting could be real: One is if Google are sending back out RMA'ed devices as new. Two is that the people with repeated RMA's are extremely picky. Otherwise the math just doesn't add up. If we're saying that only 1 unit in 10 doesn't have any defects, that means a 1/20 chance that both me and the guy I know have a good unit. Combine this with other experiences (like the one I'm quoting) and you start to see why less patient forum members are accusing others of trolling.

It's bizzare quite frankly. :eek:
[Nexus 10 General] Jms122589:
I'm for the most part completely happy with my N10. I however have the WiFi problem . oddly enough WiFi was pretty stable with cm10 but after upgrading to stock 4.2.2 the WiFi issue is back with a vengeance so idk what to think but o well. I do feel horrible for the poor folks who had major issues but I do however known plenty of people who obsess over the most minor of defects with technology such as a small amount of light bleed or some reboots. I have a small amount of light bleed but nothing that inter fears with the display
[Nexus 10 General] oysteivi:
I just RMA'd my first N10. Never really had time to notice if it had light bleed, as it would reboot within at most a few minutes of uptime, and often before I had time to unlock it and start an app. (tried a factory reset before sending it back, and I had trouble typing in the wifi password at the second screen, as the device would reboot while I was typing). Some people actually have valid complaints :p

Here's hoping I get a better one on the second try ;)
[Nexus 10 General] Poser:
Before we attack peoples negative experiences as ancedotal...take a minute and read http://www.ritholtz.com/blog/2012/11/the-gentlemans-guide-to-forum-disruption/ this.

I have had ZERO issues, outside of throttling while gaming in NSF. However, dismissing other users experiences as being "too picky" is ignorant at best and completely anathema to the sense of community support and dialogue that XDA was founded upon at worst.

Why not just list your experience and be done with it...there is no need to comment, speculate or admonish other members for their perceived predilections.

Sent from my SGH-T889
[Nexus 10 General] rsohne:
I was ready to throw my Nexus 10 against the wall a month ago and then I got smart and installed ParanoidAndroid. All my stability problems have disappeared . If I have learned anything being on XDA for years is that even the biggest piece of crap can be made better by the devs here. Why it never leaves the factory that way who knows. Lets face it when you get a Nexus product it is considered to be used by those wanting to be on the bleeding edge. Want stability get an iPad or a Note 10.1.

.
[Nexus 10 General] Carter0108:
Well I'm quite happy with my Nexus 10. I've never had any of the problems your 5 devices have apparently had. The wi-fi stays connected constantly, it's never rebooted and physically it has the most premium feel to a tablet I've seen yet.
[Nexus 10 General] NickTheMajin:
A tablet sold at walmart should be usable out of the box.
[Nexus 10 General] stiggy2012:
Get off the soapbox dude: This is the internets not a support group. People troll. Everything should be questioned and absolutely nothing should be taken at face value unless the source is extremely well trusted.
[Nexus 10 General] jonstrong:
I watched the discussion thread about Play Store experiences, and decided that I'd prefer buying this product at a bricks and mortar location -- so I scouted out the Walmart's in my vicinity until I got lucky in early December and a couple showed up in the Walmart closest to me. I brought it home, fired it up, and in fact it was perfectly usable right out of the box. The only changes I've made so far were to promote my ability to customize later on should I so choose:

- unlocked and rooted the N10

- installed TWRP recovery

I also installed Apex Pro launcher and about 100 apps. Aside from that - this is stock, and also my first and only N10 purchase and it's been fantastic -- right out of the box from Walmart.
[Nexus 10 General] NickTheMajin:
Completely opposite of my experiences. My nexus 10 was unusable until it was rooted and rommed. Completely stock it would crash and reboot multiple times a day. Using stock nexus 10 and dolphin it rebooted no less than 10 times while my girlfriend tried to do her homework. Most of these issues were fixed when i flashed CM10.1 but thats not usable. The thing even rebooted when not in use several times a day. And its widely accepted the stock browser chrome is useless at the moment. You shouldn't need to do tons of customizations to get the thing working. The only thing that helped was installing a custom rom and it still reboots here and there.
[Nexus 10 General] jonstrong:
Good point in general - although it's important to remember that this phenomenon works both ways. Online forums, as a key component of social media, are recognized as being potent tools to help shape public opinion and perception. This can work for a product, or against it. Having created and run an online gaming community several years ago, with about half a million members and 25,000 visitors a day, I recall all too well how "sock puppets" in our own chat rooms as well as those of other gaming sites attempted to trash us for non-existent issues, effectively attempting to steer users away from us and reduce our market share; quite an eye-opening experience!

As others have pointed out here, online "experience" posts can certainly be helpful, but both negative and positive posts on a topic should be viewed as you might evaluate any kind of anonymous information: as anecdotal data points that may, or may not, be accurate, and that may - or may not - help you make an informed decision. If nothing else, whether you find the pros or cons more credible, these discussions will help you identify topics of interest to you that are probably worth further independent research. Keep an open mind -- but read with a critical eye.
[Nexus 10 General] NickTheMajin:
http://www.androidpolice.com/2012/1...major-issues-plaguing-googles-newest-release/

And I'm not alone with these issues.
[Nexus 10 General] jonstrong:
Sorry to hear that - must have been frustrating.

Have you tried the latest version of Chrome (not beta) along with 4.2.2 stock? I've had 4.2.2 running without a break for something like 125 hours now, and have used Chrome heavily, to the exclusion of all other browsers on my device (I have Chrome beta, Firefox beta, Ocean and Dolphin installed), and haven't had a single lag or freeze with Chrome and 4.2.2. I wonder if there are other issues differentiating between my experience and that of others, like you, who are experiencing freezes? (Wi-Fi setup perhaps?).
[Nexus 10 General] rsohne:
Totally agree. I found when I picked up a Note 10.1 weeks ago everything just worked. My wife has a Nexus 7 and while the forums were buzzing about how great it was I don't know how my wife could even use it. My point is I guess is that the fanboys rave about Nexus products being the best but sometimes not for the faint of heart. They want the flawless experience other products might bring. By the way I love my Nexus 10. :)
[Nexus 10 General] NickTheMajin:
Here is the thing. I don't care if 4.2.2 fixed the issues. Its three months too late. I got the Nexus 10 in November. It may very well have fixed the issues but it doesnt take away the sour taste.
[Nexus 10 General] rsohne:
I got this way with Apple and the only way to deal with that kind of feeling is to jump ship. Its like I told my son, if you want an out of box experience get an iPad. The Note 10.1 doesn't have the resolution but it is an excellent tablet out of the box.
[Nexus 10 General] jonstrong:
I can understand that, having had a similar feeling about every release of MS Windows for the past 30 years... :)

Regrettable that your experience was so disappointing, and I'm still at a loss to understand how some experiences could be so negative, when mine, and that of others I know (personally) has been so positive since early December. I did experience a few freezes and reboots early on as I noted, and in my experience these are a thing of the past now. I agree that it would be far better if products could be truly, thoroughly tested and debugged before public release, but unfortunately it seems that market pressures have driven many products out the door before they're really read for prime time. For all the acclaim, Apple has certainly had their share of "issues" impacting usability for tens of millions of users, and Microsoft is still the poster child for releasing early beta's as finished products. Although I wish Google had released an even more mature product, I'm finding their track record to be quite good in comparison to the rest of the market.

In the end, each of us will have to decide whether or not the state of a product is acceptable, and whether the benefits outweigh any costs or disappointments. That's part of the beauty of an open market (as long as it is, truly, open): we vote with our dollars. Crappy products that sacrifice customer loyalty rarely survive, while products that meet expectations and needs flourish.