yashsingh1/xdaforums huggingface dataset:
[Nexus 4 Q&A, Help & Troubleshooting] blaine.hale:
Why is there a 20 ****ing page thread just to determine that you should wipe down the silicon grip on the orb and the back of your phone every once in a while to maintain adhesion?
[Nexus 4 Q&A, Help & Troubleshooting] TECK:
I found the best way to stop the slipping is to clean once in a while the phone and orb with a microfiber cloth.

It stops the slipping dead on. Still not an elegant solution as it should not slip at all...

I just saw your post. :D
[Nexus 4 Q&A, Help & Troubleshooting] snapper.fishes:
It's not a 20 page instruction thread. It's a 20 page thread full of people ranting about how the Nexus 4 charger sux in comparison to the touchstone charger.

ITT: We b*tch about the Nexus 4 charger
[Nexus 4 Q&A, Help & Troubleshooting] erbottom:
How are so many of you missing the point?

Yes, some of your wireless chargers are working fine. Yes, some of yours are working 'well enough, so long as you wipe it down periodically.' Those of us with completely defective units are not discounting that. We're saying that OURS are not working.

I received both my new Nexus 4 and the Wireless Charger at the same time. So they were both brand new when I plugged them in (read: no oils, no dirt, no dust, etc. on either device. fresh from the factory). Within two minutes of setting it on the charger - which was itself on a perfectly flat desk, which i can demonstrate by putting ball bearings next to it - the phone had fallen off.

At first I didn't think I'd placed it properly, so I kept adjusting... you know, trial and error. Surely I was doing it wrong. A week or two later, I can safely say: There is nothing I can do to make this work. I've even propped the charger up so it would be at less of an angle (which many of you suggest by flipping the bottom pad). This did not work either.

My suspicion is that the problem is one of quality control. I think there is a wide range of magnet strength. Some have super strong magnets in their wireless charger. Others, like mine, seem to have no magnetic strength at all. This is defective, and Google needs to fix it.
[Nexus 4 Q&A, Help & Troubleshooting] thepawn:
Folks who are still slipping - instead of just "placing" it on it, give the phone a little push against the charger when you place it, see if it still slips. That solved my problem.
[Nexus 4 Q&A, Help & Troubleshooting] tridge:
I was able to solve my problem by simply plugging in the micro USB cable directly to my phone and setting it on the table, the phone no longer slides off of the Orb as the Orb is now sitting in some warehouse because I returned it for it's horrible design which left my phone screen cracked the first night I used it.
[Nexus 4 Q&A, Help & Troubleshooting] mmegalodon:
1.) Get it replaced

2.) It doesn't have magnets

:)

TapaTap
[Nexus 4 Q&A, Help & Troubleshooting] snapper.fishes:
We need a sticky that says there are no magnets.
[Nexus 4 Q&A, Help & Troubleshooting] doitda:
This may have to do with the back of the phone and not with the charger at all.

I have two chargers, one for my work desk, and one for my home.

My N4 worked perfectly on both chargers, no issues.

I bought a new N4 and this new N4 slips very badly whereas the other N4 does not.

Obviously, the back is clean and wiped down.

The that slips is noticeably hotter on the back, and the rated CPU bin on it is "slow".

The front of the slipping N4 works just fine and does not slip at all. Only the back slips.
[Nexus 4 Q&A, Help & Troubleshooting] TECK:
That means the first batch had magnets? Mines slips eventually if I don't clean it with a microfiber cloth.
[Nexus 4 Q&A, Help & Troubleshooting] mmegalodon:
Possibly a faulty induction coil? Might explain why the folks with multiple devices report the culprit being one or the other. I feel like most of the cases I've seen have the orb being the one at fault, but I obviously don't know. In any case, I haven't heard of any magnets being used at any point in time, in either. The idea of a traditional magnet and electromagnetic induction being the proverbial nit to pick here. ;)
[Nexus 4 Q&A, Help & Troubleshooting] DowntownJeffBrown:
I have a rev10 from the first batch shipped in early November. I just received my orb on Tue so it hasn't had time to build up any dust or anything but my phone doesn't slide at all unless I use a poetic bumper. No magnets though but it sticks really really well with the lg bumper or no case at all.

Sent by my Kitteh he chews on muffins on my Sexy Nexi 4 using Tapatalk
[Nexus 4 Q&A, Help & Troubleshooting] DomOctober:
Good call, man. This should alleviate most of the problem. If more people tried this, I think the thread would be shorter. Thank you.
[Nexus 4 Q&A, Help & Troubleshooting] kaz3320:
Apply clear tape over the place where you put your phone on the charger and remove the tape. That should get rid of all the residue buildup and increase stickiness.
[Nexus 4 Q&A, Help & Troubleshooting] snapper.fishes:
THERE IS NO MAGNET!
[Nexus 4 Q&A, Help & Troubleshooting] ingenious247:
I've had the orb for about 2 weeks. Never really used it that much until today, and the phone slips off every single time within five or ten minutes consistently.

The reversing of the rubber ring on the bottom did not solve the problem. The cleaning (both by wiping and using tape) did not resolve the issue.

I was getting ready to RMA this bad boy and then I saw what someone else had posted in this thread.

I licked my finger, wiped around the ring and left it moist, placed the phone and BAM. no slippage after an hour.

So I guess it's a "damp-wireless charger". Just a slight bit of moisture seems to give it the seal it needs to stay grippy.

Sad.

Oh and I have no screen protector just the official bumper.

---------- Post added at 11:12 AM ---------- Previous post was at 11:02 AM ----------

On a good note though, it's charging my phone fast as hell.

Weird but it even seems to be slightly faster than the standard charger. Not sure how that could be..
[Nexus 4 Q&A, Help & Troubleshooting] anwedr:
I thought I'd share my story like everyone else here.

First day I got the wireless orb charger the device charged overnight to 100%.

Yesterday, I left the phone overnight and this morning the back of the device was hot and battery was at 64%.

I'll try the finger licking [good] method and see if that'll help.

Honestly, I don't think my phone slipped at all last night. I'm guessing Daydream had something to do with it, or a faulty orb.
[Nexus 4 Q&A, Help & Troubleshooting] wx27:
Keep it covered when your phone isn't on it

I've gone through two orbs with both starting to slip after about five days of use. I'm not using a case for the phone and the glass back is in direct contact with the orb. When dust settled on the orb ring, causing less friction, I cleaned it off using packing tape. I've heard a good lint roller does the trick as well. As long as I set the phone with the induction coils lined up, I don't get any slippage now. For reference, the bottom of the volume rocker is lined up with the top edge of the orb. I also did that mod of the ring on the bottom of the orb to reduce the pitch by 5 degrees.

To minimize dust maintenance for the orb, I now have the routine of placing something over the orb ring after I remove my phone from the charger. I started with a used gift card, and now use a plastic playing card from a deck I no longer use. Voila! The orb ring has minimal exposure to the dust particles in the air.

I've also found that the lid to a can of tennis balls fits perfectly over the orb. I plan to use this method when I take the orb on travel.
[Nexus 4 Q&A, Help & Troubleshooting] jojoluton:
Mine does exactly that the ORB is useless

I'm glad someone else experiences the same thing, this was not a CHEAP accesory
[Nexus 4 Q&A, Help & Troubleshooting] Krunk83:
I'm on my second orb and both have slipped. I'll never buy a LG product again. Horrible build quality.

Sent from my Nexus 4
[Nexus 4 Q&A, Help & Troubleshooting] GrendelJapan:
I RMAed my first one. My replacement has been working well for the past week or so (but I do wonder how long that will last).
[Nexus 4 Q&A, Help & Troubleshooting] ryan stewart:
Sucks you guys are having trouble. Ive got 3 orbs and two phones since the orbs first hit the play store and they have all been working without missing a beat.

The girlfriend and I both. Mine lives naked, hers is in the fusion case. We both put our phones on orbs on each night stand and wake up to charged phones in the morning. I then have one in my office that is seldom used but for the hour or so I place the phone on it every few days it never slips and always charges.

I think I do the "lick thumb and wipe off" cleaning once every 3 weeks or so when it starts to look a little dusty. Maybe I just keep my house really clean (I vac at least every two weeks, she has allergies).
[Nexus 4 Q&A, Help & Troubleshooting] Altimatic:
My Orb slipping story

I felt compelled to post and share my experience with the Nexus 4 Orb charger. I got tired of reading posts from people who don't understand that there are some that legitimately have a problem with the Orb not gripping the Nexus 4 after some time (and no, not because it was dirty).

I ordered 2 orb chargers when it first became available in Canada. Just like the others, at first both chargers were working fine. It was properly gripping the phone and charging. After about 10 days, I started having a problem with the first orb (and yes, i did try to even clean it and the phone's surface). Eventually, I called Google and they sent me an RMA.

About 7 days after doing so, I started noticing my 2nd orb having the same slippage problem. I again called Google, this time for my 2nd device... and they issued me an RMA. This time, when I got the RMA email, I had noticed that there was no shipping label pdf with it (the 1st one did have it). So, I called Google today and found out that the reason I don't have a shipping label this time is that I don't have to return the orb.

I asked the person from the RMA dept why that is and if that's essentially an admission that I got a batch of defective orbs (lemons). The customer service person just laughed and pretty much could not comment.

If Google didn't even want the defective one back... then that pretty much tells you that there must be a bad batch of them that got shipped.
[Nexus 4 Q&A, Help & Troubleshooting] DowntownJeffBrown:
Sent by my Kitteh he chews on muffins on my Sexy Nexi 4 using Tapatalk
[Nexus 4 Q&A, Help & Troubleshooting] siloner:
?????? Dude this orb is awesome. You must be trolling
[Nexus 4 Q&A, Help & Troubleshooting] Altimatic:
I'm not trolling. I just called them this afternoon. I shared my experience and if you don't want to believe it, then that's up to you. All I can tell you is, I'm shocked they said they didn't need me to send my defective orb charger back (especially after they sent me an RMA and a shipping label to ship my other defective orb charger back).

As I've said, all I was trying to point out is that there appears to be some that are perfectly happy with their charger and some that are not may have the same experience as me and have defective ones.
[Nexus 4 Q&A, Help & Troubleshooting] DowntownJeffBrown:
Jimmies status: Rustled

-misson accomplished- 125 points earned

Sent by my Kitteh he chews on muffins on my Sexy Nexi 4 using Tapatalk
[Nexus 4 Q&A, Help & Troubleshooting] sageandonion:
I was going to wait for this in the UK but after seeing all the issues i went for the metrans02 instead. Really pleased with the operation and quality of it and of course it don't slip ;)
[Nexus 4 Q&A, Help & Troubleshooting] osikiri:
It's not the problem of the charger. It's the problem of the phone.

I tested 2 Nexus 4 phones on a same wireless charger.

The first one NEVER slips. The second one slips very often.

I think maybe something is changed about manufacturing the back glass panel. (coating, etc.)

Or after you use the phone several months maybe it will stop slipping because the glass is worn out enough... I'm wondering.
[Nexus 4 Q&A, Help & Troubleshooting] Foxnov1990:
"The charger utilizes a tacky rubberized material to hold your phone in place. It's a gentle but firm enough hold; if you pick up the charger, hold it upside down and shake it, the phone will come off. "

=> "An earlier version of this story said the Nexus 4 Wireless Charger utilized magnets to hold the phone in place. The story has been updated to correct that information"

Link

It's most likely the phone that is not holding on to the rubber and slipping off. No clue how though.
[Nexus 4 Q&A, Help & Troubleshooting] mmegalodon:
I finally cleaned my orb with a microfiber cloth, a little elbow grease and spot of thumb spit. It was sort of dusty, but I did not experience a single instance of my phone sliding off prior. After this, and using a card to keep it covered, I realize I had lost a bit of the "grip." The device is as firm as day 1. Kudos to bit of saliva trick as the microfiber cloth pulled off zero dust initially. I was wondering how it'd react to moisture, and don't see a single sign of issue. Cheers for the idea as I didn't even think to cover it. :rolleyes:
[Nexus 4 Q&A, Help & Troubleshooting] BlueBagodah:
I fixed/adjusted my charger with a little bit of Sugru. I just made a ball and pressed it into the centre of the bottom and smooshed it into my desk until I got the angle I wanted. I think it worked out pretty good. Still a good alarm clock/bedside table charger, and doesn't slide off anymore... (I hope, I just did it today. First charge tonight.)
[Nexus 4 Q&A, Help & Troubleshooting] ismethajametovic:
Here's a fix...use your USB plugins to charge your phone. Problem solved.
[Nexus 4 Q&A, Help & Troubleshooting] snapper.fishes:
Here's a fix for dying... Be dead. Once you are dead, you can't die again! Problem solved.
[Nexus 4 Q&A, Help & Troubleshooting] ismethajametovic:
LOL.
[Nexus 4 Q&A, Help & Troubleshooting] specialistk:
I did the bottom rubber rotate to lessen the rake, which helped alot. but also everytime i notice starting to slide, i just lick my finger and rub it around the ring on the charger. grips hard and works like a charm.
[Nexus 4 Q&A, Help & Troubleshooting] snapper.fishes:
To everyone who's licking their charger (albeit indirectly):

Dude that's disgusting.
[Nexus 4 Q&A, Help & Troubleshooting] mmegalodon:
Your phone probably has poo particles on it. THAT'S disgusting.
[Nexus 4 Q&A, Help & Troubleshooting] snapper.fishes:
Oh man. Are you telling me that you lick your phone too?
[Nexus 4 Q&A, Help & Troubleshooting] mmegalodon:
Something like that. In other news, the card trick has worked wonders. Maintaining a clear surface and the stick is as good as day 1
[Nexus 4 Q&A, Help & Troubleshooting] espionage724:
Might be a bit early to be sure, but I think I found a cheap fix for my sliding problem (phone slides down orb after short period of time).

I just put a piece of plastic/saran wrap (stuff that you can use to seal off bowls and plates of food) that covers the entire surface of the orb on top of the orb, and then put the N4 on-top of it. So far, no sliding.

Looks a bit messy for now, but I didn't think it would work :p Can easily cut it to match the area of the orb though.
[Nexus 4 Q&A, Help & Troubleshooting] espionage724:
So, the saran wrap did work fine for a few days, but then the phone started slipping again. Probably lightly cleaning or replacing the saran wrap would of worked fine, but I decided to do something different. I decided to actually take a damp cloth to the orb. And now? My phone really sticks to the orb; the orb even comes with the phone now... lol

My previous methods for cleaning the orb were a microfiber cloth + alcohol and tape. Both worked to an extent, but nowhere near as good as the damp cloth.

So my advice to anyone looking to try to fix their slippery orb:

- Put a piece of saran/plastic wrap over the surface and then place the phone on

- Thoroughly wipe the top of the orb off with a cloth and water, and dry it with a lint-free cloth
[Nexus 4 Q&A, Help & Troubleshooting] username8611:
Run the contact side of it under the faucet every week or so and dry with a lint free towel. Makes it every bit as sticky as when it was new. Also wipe off the back of your phone.
[Nexus 4 Q&A, Help & Troubleshooting] mmegalodon:
I've only cleaned my orb once to date, just the bit-o-spit on the thumb and it's been gold since. Granted, didn't see any problems before.. :D

grouper
[Nexus 4 Q&A, Help & Troubleshooting] buckweet:
I ended up getting one of the vinyl skins from dbrands for the back of my phone. My Nexus 4 was sliding off of everything, especially the orb. It was so bad that even sitting on a laptop that I have on my desk it would slide off and that laptop has a very slight slope.

With the skin on there it has yet to slip off of the orb or any other surface, yet the skin isn't tacky to the touch. Cleaning the orb and back of the phone did help it stick for a short time until dust and skin oils collected.
[Nexus 4 Q&A, Help & Troubleshooting] ingenious247:
Yeah I bought a back screen protector from best skins ever and it hadn't slipped once since.
[Nexus 4 Q&A, Help & Troubleshooting] Vaetheran2107:
To me, the orb looks like a piece of ****.

It shouldn't be necessary to clean it that often or even try to make it better than like it came from the factory.

That's bs! Google fu.... up!

Gesendet von meinem Nexus 4 mit Tapatalk 2
[Nexus 4 Q&A, Help & Troubleshooting] espionage724:
RMA'd my first Orb and just got my replacement today. The replacement seems to be working a great deal better for now, but I'll give it a few days of use to see how it'll end up.
[Nexus 4 Q&A, Help & Troubleshooting] Johmama:
Just started having this problem recently. I actually search for this thread because I remember seeing it multiple times. Anyway, it started for me after I removed the screen protectors from my phone. I had the stock screen protectors on it until I bought others without the power symbol and + and - sign. Once I took the stock ones off, I really liked the way my N4 looked so I didn't apply the new ones. Now it slips. What I get from this is that the glass is a lot more smooth than the protectors. I might have to actually put those other screen protectors on now, because my phone keeps falling off it's charger without them.
[Nexus 4 Q&A, Help & Troubleshooting] ferrari248f1:
Here's my solution:

I used:

nastroadesivo.jpg[WATCH DOWN!]

and this:

fotocartatrasparente.jpg [WATCH DOWN!]

I stretch the trasparent paper on the surface of the Orb, it should adhere by itself. Next I applied the adhesive tape to the edge. So you should obtain something like this:

orb1.jpg[WATCH DOWN!]

orb2.jpg[WATCH DOWN!]

Now my Nexus is perfectly stable on the Orb. Obviously I lose a bit in design, but for me it was the only solution. I tried to change the angle of inclination but it slips off when is quite orizontal too!! The grip seems to be powered by some kind of viscous force...
[Nexus 4 Q&A, Help & Troubleshooting] Krunk83:
I just use a lint roller to clean mine once a month and it sucks great. No slipping.

Sent from my Nexus 4
[Nexus 4 Q&A, Help & Troubleshooting] drawde40599:
Yep its very annoying , I had Google replace mine and new one did same thing , what I did to fix mine was take wet papertowel (the good ones like bounty ) ring it out and clean the orb making sure no lint or anything is on it , towel should be wet enough that it leaves lil water behind on the orb , wipe phone the same way plug in and then put phone on orb while still damp push and twist phone a lil and u should be good i did this and its been a month since i cleaned orb and it works every time now , just remember to push and twist every time .
[Nexus 4 Q&A, Help & Troubleshooting] username8611:
I run water over it every 3-4 weeks and it sticks like it's brand new.
[Nexus 4 Q&A, Help & Troubleshooting] Krunk83:
Didn't anyone ever tell you about electronics and water? ;)

Sent from my Nexus 4
[Nexus 4 Q&A, Help & Troubleshooting] espionage724:
I drown my electronics in distilled water without issue :cool:

Not really; although distilled water might not be conductive, I have never tried this, and don't recommend someone try this just off of my word alone .
[Nexus 4 Q&A, Help & Troubleshooting] ryan stewart:
So Google replaced my phone and now it slips on all of my orbs. My previous phone was months old before I got the orbs. I wonder if its related to the oleophobic coating.
[Nexus 4 Q&A, Help & Troubleshooting] Krunk83:
It is. It'll wear off. In the meantime clean the orb with a lint roller.

Sent from my Nexus 4
[Nexus 4 Q&A, Help & Troubleshooting] ryan stewart:
Good to know, thanks. I am already seeing it. Since I suspected it was the coating I spent about 10 minutes furiously de-polishing the back with an old towel (typically not something you want to do with glass because it can cause micro scratches). It still slips but its much slower and takes a lot longer to eventually fall.
[Nexus 4 Q&A, Help & Troubleshooting] donwhall70:
I have a dbrand back glass protector on my N4 and it never slips off of the orb. Not a solution for those that prefer a naked phone but it works.
[Nexus 4 Q&A, Help & Troubleshooting] Krunk83:
Me too.

Sent from my Nexus 4
[Nexus 4 Q&A, Help & Troubleshooting] wapeye:
'nufs nuf

I've had it with this. I got the DT-900 few months back (orb's not available in India) and had a tough time with my Nexus4, read so many forums on xda and otherwise to find the right solution. But everyfrickinbody has some issue or the other. :mad:

Now my old guy, with a couple of other old ones have this high freq inductor/transformer making workshop and I told them I want us to make a wireless charger, and do it right! They said we ain't got the money - ha!

I said I don't need no money, I just need ur tech and tools..ur brains and grains! With a grin, it was okay'd :D

And 2 months in, we've got the Qi compatible electronics ready and tested!! Now we just gotta design a good form. We even have a name - Qitah (say cheetah)...hehe, yeah.

Here's are the pain points we've addressed uptil now:

1. Phone Alignment - it's a 3coil (A6) configuration that allows free positioning. After all, what's the point of a wireless charger if you still gotta put in effort for the phone to charge

2. Remembering to charge - we realized while brainstorming that the major pain point is not of plugging in a wire with your wall charger..in fact it's remembering to charge your phone daily. Even if I forget to charge once a week, it's kinda disastrous. We are really working hard and smart to tackle this with the form design

3. Looks - Apart from the orb, all the other solutions (mostly pads) are uhhgly!! And the orb is so painful with 'sticky' issues. Hey, if the Qitah is to sit on your office/home desk, it better look so frockin awesome yet unintrusive that you feel good about it!

4. Travel/Incline - it's pretty sad that we either have pads or inclines in the market. We are hell bent on coming up with a collapsible design to get rid of this simple pain point.

Now here's where I need all your help..tell us your pain points! tweet "@projecQitah", post on facebook.com/projectQitah and let us know what you want it to be like. I'll be following up on all suggestions/criticisms.

Cheers!

wapeye
[Nexus 4 Q&A, Help & Troubleshooting] prateek.289:
nexus 4 getting switched off

hey all,
[Nexus 4 Q&A, Help & Troubleshooting] contium:
I bought an EXiM SPUP screen protector (SPUP002097). It comes with both a screen and back protector. They have a very slight mat finish. Only installed the back and its sticks so well to the orb that it will pick it up with the phone lol. The EXiM stuff is quality. Been using it for years.