yashsingh1/xdaforums huggingface dataset:
[Nokia Lumia 920] Loki1973:
Nokia store updates to blame?

I've been having the same issue since I bought the device. It only wakes up after pressing the VolDown-Power combination.

My device has been running the Portico update out-of-the-box (8.0.10211.204).

To see if I could pinpoint the issue, I have been wiping my device and start all over. The wipe has been done last Friday night.

About 30 minutes after initial installation it prompts me for 6 Nokia updates:

* access Point

* network+

* accessories

* audio

* display+touch

* extras+info

This time, for the first time, I have NOT applied any of these updates, and until now it has not hung.

Another thing I noticed in the past is that when I disconnect from the charger (either cabled or wireless) it makes a sound.

After applying these updates in the past that sound was gone.

I will see if my phone keeps working throughout the week and then install the updates to see what happens next.
[Nokia Lumia 920] mateusm:
I tried the same, didn't work. Then what I did was uninstalling each one of those apps (my update list was bigger but some i couldn't uninstall as they were system settings) and then installing them back on the device instead of updating. No "SOD's" since, and i've had a lot. Hope it stays this way :) Either way I'm hoping the next update from nokia will fix these kinds of things.

Cheers!
[Nokia Lumia 920] npoe:
I have the same problem but I think that is related to notifications, after uninstalling apps that used push notifications the phone last longer before it goes to SOD. If I use skype and whatsapp a lot the phone SOD more often and more frecuent too when I have it in my pants pockets.

I've never tried not installing the updates and the phone is wih the carrier so I can't test :(
[Nokia Lumia 920] miodrage:
I had several issues with this, and here on the forums I have made several posts thinking it was because the Keep WiFi on. But it is not!

I think it might be Battery App related. Or some other app, as some1 noted, possibly because of push notifications.

I had the last SOD several days ago, I have turned on Keep WiFi on, no SOD so far, yet before it was like several hrs after it was turned on. Also, I had overheating of the device on 2 occasions, then I have uninstalled EverNote, and everything worked fine. Again 4-5 dasys ago I had the second overheating issue, and the phone was in stand-by whole the time, I turned it off, waited 30 secs, turned it back on, no issues so far.

So, for now I cannot say what the trouble is except it is NOT OS related, it is APP related (probably an app with push notification).

The solution? Pretty unpopular, but that is the only 1, except for hard reset. Uninstall all the non-system apps from the phone, and install them back 1 by 1, and testing each app at least 24 hrs.

So far, the "safe apps" are:

[My] Windowsphone

2013 FIa Formula 1

Accuweather

Any Converter

App Deals

Archiver

Assistant WP7

Box

Battery

Chrync

Cloudy Box

XE Currency

Flashlight

GDrive

GSMArena RSS

HERE (all of them)

Michelin travel

MSN

myAppFree

NFC Interactor

PDF Reader (from pompolutz)

Ringtones

Shift Scheduler

Shrink Storage

Skype

Speedtest

Speedtest.net

Viber

Wake My PC

WhatsApp

WPCentral

Ofcourse this list is far from final, but it will give u some idea what I am using, and so far I have no SODs (Thank God)
[Nokia Lumia 920] jomargon:
How long has it been since the last SOD?
[Nokia Lumia 920] miodrage:
In the last 3 weeks I had 1 SOD, that last one 8 days ago. And that happened very strangely, I have received an email (heard the sound), and since my phone was in my hand I immediatelly pressed the power button, and the screen didn't come on. Tried 2 more times, and I knew what happened, so I did a soft reset and that was that. From that time, no SODs.
[Nokia Lumia 920] Solarenemy68:
Is this issue limited to certain ROMS or non AT$T models? I have had mine for 3 months now and have yet to have the SOD and I have even recently ran the OTA update and still no SOD two weeks after that OTA.
[Nokia Lumia 920] galtom:
I got the same issue with my Lumia 920 (European network/sim unlocked). Happened once after night and already twice during the day... :(. Phone has all latest updates installed... no idea what to do...
[Nokia Lumia 920] miodrage:
Review what apps u have installed. I think I have proven that it is push, and app related. Possibly even some battery app is responsible for this. Try uninstalling some apps, and to see what will happen.
[Nokia Lumia 920] npoe:
Well, basically I got my phone back from the carrier it passed 5 days of monitoring without SOD and after 24 hours in my hands it happened. I did a hardreset to my phone to clear all my info before giving it to the carrier and now I'm sure that is some kind of app or at least a function that isn't often used by the OS.

I don't know if a flash could fix the issue since not everyone is experiencing the problem.
[Nokia Lumia 920] galtom:
In my case it seems that the issue is increasing in its frequency...

I think I will have to go to Nokia Care Centre :(
[Nokia Lumia 920] miodrage:
1308 update seems to have solved this issue. At least 4 me.
[Nokia Lumia 920] galtom:
My phone does not show any updates available :(
[Nokia Lumia 920] IzaacJ:
Got my phone yesterday and today it was in SOD. Luckily I woke up earlier than planned. Have a meeting today and things like this is fatal.

I need to be able to rely on the alarm on my phone.

Is there some way of disabling push notifications for apps, like in iOS? That would help a lot in this case, as it seems it's caused by push notifications.

Regards

Izaac
[Nokia Lumia 920] Solarenemy68:
Just go into settings, then applications, and block each one you want to from there.:laugh:
[Nokia Lumia 920] Mourloz:
I had the sleep of death the last week.

Soft reset didn't work, hard reset didn't work. SIM change didn't work. It is definitely a hardware fault for me.

I sent it to the best (according to NOKIA feedback) Nokia Care within 30km and I am waiting to hear within the week.

However I am not confident they will acknowledge this as a hardware issue and replace it.

I will post the outcome.
[Nokia Lumia 920] npoe:
Yesterday I got 3 times the SOD and I was using the phone for Skype and Whatsapp. When I do not use them, I can get away up to 2 or 3 days without suffering from SOD. <jk>If I go with my carrier and tell them that those are the culprits they will be happy to offer me a higher tier contract to not need them.</jk>

Anyways, I have no idea of why some are experiencing the problem and some other do not.
[Nokia Lumia 920] Mourloz:
Got it back from Nokia Care this noon (supposedly fixed) and it started a new problem. Not exactly SoD.

It gets heated in the upper part and when I push the power button to unlock it, it takes 30-40 seconds to turn on. In the home screen I cannot use SMS messaging, mail and setting tiles. When I press these tiles, it just turns the screen black and then, after 30 seconds, it returns to the home screen. Within these 30 seconds it is completely unusable and gets overheated in the upper part, both in front and behind.

Will update tommorow when I get news...
[Nokia Lumia 920] Mourloz:
Back on Nokia Care in Friday. The phone went crazy overheating and returned it. I really hope they will replace it and not fix it.
[Nokia Lumia 920] Solarenemy68:
I work in the RMA field. Repairing returns for those whom may not know what RMA stands for. They will do what ever cost them less money. If the labor involved exceeds the cost of the phone they will replace it. Otherwise they will always repair it, or send you a refurbished unit in it's place.
[Nokia Lumia 920] galtom:
On Friday I got SOD 4 times in about 2 h.

I think It might have something to do with strength of GSM signal and phone switching between 4G/3G/2G modes. I am walking daily to work through and underground pass where signal is not very strong. Almost every day my phone is in SOD mode when I get to my desk.

I have called Nokia Care as there is new (small) update out - not for me though.

Update has no 1232.5957.1308.xxxx (for L820, L920) or 1030.6407.1308.xxxx (L620) it is (supposedly) PR1.1.5.

Official changes:

Stability fixes

Phone freeze during idle/ does not switch on fix

Automatic proxy sensor calibration

Ambient light sensor improvements

Support for eMMC temp file Storage Cleaner application

Silent installer implemented to reduce the time of the first boot

But since my phone has logo of a network on boot (it is branded) I have to wait as Nokia will not flash it with unbranded software, even despite my problems ( I have told them that my phone operates in different GSM network than its brand anyway but they were unwilling to help).

Such systems of updates, that is depending on carrier has to change for both WP and Android.

This is just crazy that because of luncher and few apps (Android) people are firs waiting for manufacturer of device to approve changes and than for carrier. And in case of WP just because we have carrier logo in boot we have to wait as well.

There is no logic in it! And every one is pissed of especially that all devices nowadays are sold to customers in beta stage.
[Nokia Lumia 920] miodrage:
So what is the problem? U flash the phone, and everything should be settled for u.

Download NaviFirm (thru it u download the necessery files), and Nokia Software Updater. U might want to have Nokia Care Suit also.

Then, there r some great tutorials for flashing (google for them), and when this all met, u r ready to flash ur phone. It is almost a foolproof process, because if ur phone gets bricked, there is a solution even for that.

In other words, stop whining, and make a difference!

If any help needed, just yell, and then we'll get thru this together.
[Nokia Lumia 920] npoe:
I'm in the same boat as you with my carrier not having a firmware version in Navi servers. I'm considering to flash my phone with the AT&T version if it's going to fix my issue but I can't find reference to the first line of the stability fixes you mention.

Also, I read a comment this morning (16th) about someone in Poland getting a firmware update notification for the L920.
[Nokia Lumia 920] npoe:
I updated my Lumia 920 throught Nokia Care past wednesday and so far I haven't experienced a SOD. I have some system updates pending but I don't want to compromise the results because I applied an update.

Version: 1232.5957.1308.0001
[Nokia Lumia 920] dxdy:
also have 1232.5957.1308.0001

and used all updates from Nokia (also one today) and no problems...
[Nokia Lumia 920] IzaacJ:
Which is the newest firmware that contains Swedish?

Is it 1232.5951.1249.1016 or am I totally wrong?

And a bit off topic, are my phone carrier locked when I have SIM Unlock listed in extra info?

Regards

Izaac
[Nokia Lumia 920] npoe:
The newest that I have seen in Nokia servers for the RM-821 (Lumia 920 EU Variant I think) is the 1232.5957.1308.0022 for Orange France. I think that the last 4 digits are unimportant but I'm guessing they are not.

The sim unlock option in Extras is in my phone too and my carrier wouldn't sell an unlocked cellphone not even by accident. I think that is about the SIM security code and not the carrier unlocked option.
[Nokia Lumia 920] jasonmsn:
Folks - in my experience the best thing to do is to get the phone replaced. I've gone through 4 different phones (yes, 4 between my wife and son and I) and we now have working devices. AT&T is good about replacing if you go to an authorized AT&T Service Center, China Mobile on the other hand is a pain in the a$$ but that's a different story.

Oh also note that I've had these problems since the 920 launched in November, so expecting it to get "fixed" by Nokia through a FW update is lost on me at this point. I think it's just luck of the draw at this point.

Now if I could only get my "no signal" issue fixed.....
[Captivate Q&A, Help & Troubleshooting] Jack Jake:
Okay so my power button just randomly stopped working after some random time. it doesnt work ANYWHERE. to lock my screen, to unlcok my screen, in recovery mode i cant press anything cuase it doesnt WORK. i no its a hardware issue becuase of this. i did google this but found nothing. what can i do to fix it.

i tried a battery pull and putting it back and going to recovery to factory reset but as soon as i put my battery in my phone starts up. i can enter recovery but the power button doesnt work so i cant press anything.

my warranty is over by a long shot ( had it since it released) so cant return it.

any help would be appreciated. all i need is a way to turn my phone on and off nothing about the recovery and stuff. but if you do find someting for it that would be even more amazing.

and has this happened to anyone else, just wondering is all if this is common or rare.

thnx in advance.
[Captivate Q&A, Help & Troubleshooting] laughingT:
it has happened to many captivates. search 'captivate power button' on xda.

What ROM are you running on your phone?

Answer to that question has a lot to do with your next steps for software workaround.

One approach; you could read up on ways to clean the power button and see if that works. Or send it off to mobiletechvideos.com and he will fix it for a reasonable fee.
[Captivate Q&A, Help & Troubleshooting] Jack Jake:
i am running Aocp 5 android 4.2.1

hve been running it for a few weeks now and no problem till now
[Captivate Q&A, Help & Troubleshooting] laughingT:
Okay, start by seeing if you can clean the power button, that may fix it for now. Again, search 'captivate power button' to find some threads about ways to clean it.

With the ROM you are running, I believe you have a version of CWM that allows to use the Cappy's dedicated menu keys, menu, home, back and search, to navigate and select recovery items.

Assuming your power key is stuck on, remove the battery, hold the up and down volume buttons and reinsert the battery to get into recovery. This will allow you to test keys, wipe, and any other function in CWM.

With the phone on and fully booted into JB, go find volume rocker wake in the system setting options and make sure it is active. Hitting the up/down key will wake the screen when it sleeps. Add the sleep/lock toggle to your notification bar menu and you have a way to instantly lock the screen without the power key.

If you still have a bad power button stuck in on position, then you will need to take out the battery to turn it off.

Hope this helps.
[Captivate Q&A, Help & Troubleshooting] Jack Jake:
Thnx for the help but Which button does what?
[Captivate Q&A, Help & Troubleshooting] 4-2ndtwin:
Menu = Down. Home = Up. Back arrow = Back. Search = Select.

This is the way it is in KK4 Corn Kernel. Not sure about the recovery in AoCP though... Home may = Select. ??
[Captivate Q&A, Help & Troubleshooting] Jack Jake:
THANK YOU!!!!!!

THANK YOU BOTH (4-2ndtwin AND laughingT) SOOOOO MUCH

IF I HAD THE CHANCE I WOULD DONATE TO YOU BUT I CANT CUZ IM ONLY 14

SRY.
[Captivate Q&A, Help & Troubleshooting] 4-2ndtwin:
No prob. Glad to help.
[Captivate Q&A, Help & Troubleshooting] laughingT:
+1
[Captivate Q&A, Help & Troubleshooting] Jack Jake:
Now to turn off phone?

I hope im not bothering you or anything but is there a way to turn off the phone. As i said before i cant remove the battery and put it back in because the phone automatically restarts. Is there a way to turn the phone off with out taking out the battery?

thnx again.
[Captivate Q&A, Help & Troubleshooting] BWolf56:
Get a app or widget for it.
[Captivate Q&A, Help & Troubleshooting] laughingT:
This is happening because your power button is stuck in the on position. Did you try to clean it as suggested earlier.

BWolf56, I'm not aware of an app or ROM that completely prevents power up on insertion of battery when the power button is stuck on. If there is such an app, I'd like to hear about it. I think maybe the power switch goes to the broadcom power management chip, so I don't understand how the app could work unless the phone never came on at all. SOD symptoms would be the result.
[Captivate Q&A, Help & Troubleshooting] BWolf56:
Oh that would be impossible, the OS isn't loaded so even less the apps ;)

I was suggesting a app to turn off the phone/lock screen. There are widgets for that in the market.
[Captivate Q&A, Help & Troubleshooting] awoolf:
I had a very similar problem with my Epic 4G Touch (Sprint S2) - my phone would randomly reboot, and it kept getting worse and worse. Thought it was the ROM, the overclock, etc. I flashed back to (almost) stock, went back to original clock speeds. Eventually, I noticed that even brushing past the power button would wake the screen, and about 10 seconds later the phone would reboot.

Long story short, I bought a replacement power switch, soldered it in place, and have had zero problems since!

Several eBay sellers offer the switch you'll need.

(They don't include the skills needed to solder it in place. It's a tiny switch - about 4mm x 2mm x 1.5mm, and you'll need a good quality fine-tipped soldering iron and a steady hand. Do you have a friend who's good at soldering?)
[Captivate Q&A, Help & Troubleshooting] Jack Jake:
well thanks for the reply, but i dont need it anymore. my friend conveniently had a GNex (old) and gave it to me as a present. so i dont use my captivate that much anymore.
[EVO 4G Q&A, Help & Troubleshooting] BrandonGlatz:
So I currently have a Galaxy note 2. I have to send it to Samsung to repair and plan to use my old Evo 4G as a backup.

So here is my issue. I am on sprint and will need a sense rom in order to update my profile to get data working. I thought it would be easy to flash to sense for 5 minutes and then go back to CM7. NOPE!

I have been working on this from noon and it is now 9:00. I rarely see a blue link in my google searches now.

One of the first few things I found was this page: http://xdaforums.com/showthread.php?t=865204

I went down to the part "How do I return to stock?" and clicked it. On that page, I downloaded the PC36IMG.zip

For some reason, hboot will just not flash it. When I go into hboot, it scans and starts reading PC36IMG.zip and after about 12-20 minutes, it just goes to another hboot menu where the only options are to reboot. It doesn't even give an error.

After a few hours of trying that and some clockwork mod flashing, nothing is taking.

I went back to digging through google and the forums here and came across http://xdaforums.com/wiki/index.php...id#Android_Flashing_Guide_.28with_fastboot.29

I have adb working everywhere except in fast boot. As far as I can tell windows recognizes it perfectly fine. Adb just cant see it.

A few hours later, I have come across http://wiki.rootzwiki.com/HTC_EVO_4G_Downloads

This looks like it would be perfect, if all the links weren't dead

So Here I am. I am looking for a method to flash back to stock for just 5 minutes to update the stupid profile. I have exhausted google and the forum search and have not come any closer to my goal in 9 hours.

Here is all the info about my phone:

Sprint HTC EVO 4G

Hboot version: 2.10.0001

Radio: 2.15.00.11.19

S-OFF

Cyanogenmod7.2

I am trying to get to any sense rom via any method. Preferably a clockworkmod update.zip or backup even.

Am I missing something obvious?

I am not new to rooting at all, I just haven't done it in about a year.

Thanks.
[EVO 4G Q&A, Help & Troubleshooting] NxNW:
You're working too hard.

Ignore any guide that refers to a PC3xxxx zip. That's the nuclear option. You don't need that (and you're lucky you didn't break anything trying it).

Just download any sense ROM.

Try the latest rooted stock ROM:

http://xdaforums.com/showthread.php?p=26516892

If you can flash CM you can flash this.

Basic steps:

Download it (either odex or deodex doesn't matter)

Check md5

Put it somewhere on your SD card that's easy to find (any directory will do, but you don't want to have to hunt around for it all day in recovery)

Make a nandroid

Wipe everything *except* your SD card

If you are using clockwork, wipe everything again. [Editorial note: Clockwork sucks on Evos]

Flash the zip

Reboot

If it works, great; let it sit for awhile, then do whatever you have to do

If it doesn't work, nandroid back and ask for further assistance
[EVO 4G Q&A, Help & Troubleshooting] CNexus:
The only reason that the bootloader wouldnt recognize the PC36IMG.zip would be because your sdcard is not formatted to FAT32

But thats just info for you, use what the guy above said, its really not difficult because you can flash ANY sense rom, not just 100% stock

Sent from my PG06100
[EVO 4G Q&A, Help & Troubleshooting] NxNW:
that reminds me of the one thing i left out of my 1st post: Truly the *only* bad thing you can do that matters in this world is to erase pictures of your kid's first baby steps or other irreplaceable data from the SD card. the rest of it is just wasted money or time.

in recovery do *not* turn off your brain and wipe the entire SD card.

if you *are* going to nuke your SD card (for instance if you have to reformat it because it has the wrong filesystem ) obviously make sure you have a backup first.

the rest of the discussion is really unimportant in the cosmic sense of things.

you flashed CM7? you still have S-OFF? then don't worry. you got this. take a deep breath, have a drink, enhance your calm, flash a ROM.
[EVO 4G Q&A, Help & Troubleshooting] BrandonGlatz:
Not surprised I overthought it. I'll go through what you suggested.

Also no worries about the SD card, I havent used this phone for a while and took anything of value off of it long ago.
[EVO 4G Q&A, Help & Troubleshooting] BrandonGlatz:
You rock! Thanks so much! I knew it had to be simple.

I nearly had a heart attack though, I booted into recovery and formatted everything, then noticed I never put the sd card in. Had a bit of panic before I realized that clockworkmod is not erased by formatting
[EVO 4G Q&A, Help & Troubleshooting] BrandonGlatz:
Hmm actually, it looks like it only fixed half of my issues. For some reason it is unable to update the profile. Do you think I need up update my radio? I have never had to do that and am totally clueless about it
[EVO 4G Q&A, Help & Troubleshooting] NxNW:
what's the error when updating profile? 1012?

is it absolutely necessary to update your profile to accomplish what you're trying to do? is data working? can you use wifi in the mean time?

that radio is a pre-gingerbread radio, it is true. note the only way to truly "brick" a phone is a failed radio update, so i might try everything else first.

if you simply must flash radio, then yes, you are *now* entering the world where you may need to place a PC36IMG.zip in the root of your SD card and run it from the bootloader.

check out http://themikmik.com/showthread.php?8477-Radio-Update-1-21-2012-2-15-00-12-19 for the appropriate files and maybe read a few pages at the beginning and end of that thread just to reassure yourself you know what you are doing.

but before i tried all that, i might just reboot, let it simmer for a bit, try again tomorrow. 1012 can be intermittent.

in a worst case scenario, find out your MSL (download MSL reader from app store or just call sprint and sweet talk a customer service rep. they'll usually tell you if they think you're not evil) and undertake the very serious step of blasting your phone back in to "hands-free activation" mode. this is accomplished by dialing ##72786# and then providing your MSL to reset. this really and truly wipes any knowledge this phone ever had of its previous relationship to sprint. then call sprint and re-activate your phone.
[EVO 4G Q&A, Help & Troubleshooting] BrandonGlatz:
Just tried again, it is 1012. Just wondering, but does the phone actually need to be active on the line for it to update right? I haven't had it switched over yet so that might be why...