yashsingh1/xdaforums huggingface dataset:
[Nexus 4 Q&A, Help & Troubleshooting] fernandezhjr:
Correct. I do not have that on my N4. Only APN protocol, which is preset to IPv4.
[Nexus 4 Q&A, Help & Troubleshooting] 26.2man:
Just got my N4 just wanted to say thanks. This worked like a charm!
[Nexus 4 Q&A, Help & Troubleshooting] mikerowes69:
How long once you changed the APN to pta did the 4g to pop up/
[Nexus 4 Q&A, Help & Troubleshooting] namurt:
has anyone had any luck getting these apn settings to work with gophone?

i originally made the mistake of registering my n4's imei and had to deal with the glorious headache of trying to get a phone or chat rep to properly re-provision me to a 4g plan. that was an absolute no go, so i finally got fed up and went to a retail store and grabbed an imei from an s4. i called in and had them "upgrade my device" with the s4 imei. (i kept the same sim as i had originally.)

i'm using the apn settings from the OP. i'm not using the LTE hack.

i am getting terrible speeds. best i can usually do is around 3Mbps down and 1Mbps up, although a lot of the time i only get around 1Mbps both down and up. that's just pure garbage.

is there something i'm missing? is there any way to verify that the s4 imei took? when you login to a gophone account, you don't get the same UI and info available to you as when you are post-paid.

i'm pulling my hair out here. the only other thing i can think of is that att's hspa network is just that bogged down in my area. i'm northwest of philly.
[Nexus 4 Q&A, Help & Troubleshooting] namurt:
apologies for quoting myself, but i think what i've quoted is precisely what's going on. i just ran a speedtest (11:30pm local time) and pulled 7.55Mbps/1.35Mbps with 86ms ping. speedtests to that very same server yesterday in the middle of the afternoon were giving me the speeds i complained about in my previous post. it's just att's craptacular network. during peak times, it gets way too congested.

kind of a rock and a hard place with the n4, either fast speed and spotty coverage with tmo, or so-so speed and consistent coverage with att. hurry up and get here n5! gonna rock you on att's lte. :)

(or i may *gulp* rejoin the dark side with a g2 on big red... man, i miss that coverage and lte speed.)
[Nexus 4 Q&A, Help & Troubleshooting] acejavelin:
I get similar results with GoPhone... 2-3Mbbps average, and the occasional 8-10Mbps, went through the whole IMEI change thing to an LTE phone (I used a SGS2 Skyrocket and an LG Nitro IMEI) and that was a miserable failure. An interesting note in all these talks with customer service people, they all said the LG E960 phone I had (what it showed them from the IMEI I had on file), was a 4G capable phone and that was the dataplan the system assigned it, and it was different than a regular smartphone 3G plan. I have always used the "phone" APN that is in the ROM, although I tried the "pta" APN on several occasions when switching IMEIs and it never worked once.

Although all this was still a million times better than Straight Talk/Net10 AT&T SIM, that was crazily inconsistent... sometimes tests would be 400Kbps, and others 8Mbps.

An AT&T wireless technician (that works on the towers/switching gear, not one in the store), told me once the network equipment prioritized access to the network data, AT&T post-paid got top priority, Go Phone prepaid second, and other MVNOs third, so when the network gets busy some of this makes sense.

I am sticking with the N4 though, since there is no LTE service where I live with AT&T, or within about 100 miles.
[Nexus 4 Q&A, Help & Troubleshooting] murtezahu:
how can you see what imei or device at&t has in their system for your account?

a couple of you guys have said when you check your online account, you see your device listed as the lg e960. i have looked all over the place and cant seem to find it
[Nexus 4 Q&A, Help & Troubleshooting] Exlipse:
You're welcome! I'm glad it's looking up. I agree with you about the APN settings. I'm working on trying to get the knowledge base here updated so that all the reps has access to the right settings and how to walk someone through it. It's going to take some time though. Getting ahold of LG and having them push a software update with the right APN is way over my pay-grade though; which is really the best solution.
[Nexus 4 Q&A, Help & Troubleshooting] eep2378:
when you log into your account, its on the main(first page) you come to. It will have all the device(s) on your account. It will have the picture of the phone as well as model number. I, personally have never seen the lg E960 on mine.
[Nexus 4 Q&A, Help & Troubleshooting] Exlipse:
When you log in to MyATT, you should see a device listed by your line on the main screen about mid-way down. You can always chat in on the site and ask a rep what is listed in the billing system as well.
[Nexus 4 Q&A, Help & Troubleshooting] Rmac2:
umAcces many

Well, I spoke too soon. I was running a speed test while on Wifi so the 5M download was bogus. I've been running side-by-side comparisons between a One X+ and the N4 (wifi off this time) and the HTC consistently beats the N4 by several meg each test (avgs >5M vs <2M). I checked the APN settings and they are identical for "phone".

I really don't know what to do. I can't believe the N4 would be that bad so I still wonder if the data plan is affecting it. Are you sure a data plan called "Mobile Share for Smartphone without Visual Voicemail" is 4G and equivalent to the One X+'s "Mobile Share for Smartphone 4G LTE"? Any suggestions? I could go the dummy IMEI route for a LG Optimus G, but don't want to if that really wouldn't change anything.

And I really appreciate you taking the time to answer my questions!
[Nexus 4 Q&A, Help & Troubleshooting] Exlipse:
I sent you a PM
[Nexus 4 Q&A, Help & Troubleshooting] KFC4:
I'm glad to find this thread. First post noob here.

I just got the Nexus 4, so I went to the AT&T company store and ask for a SIM card. I just want to use my current smartphone plan with the N4. But the staff there told me that N4 doesn't work in AT&T network and refused to give me the SIM.

Is there another way to get the SIM from AT&T?

Thanks.
[Nexus 4 Q&A, Help & Troubleshooting] Exlipse:
This is ridiculous, please PM me what store you went to and who the rep was, etc. I will push it to my manager on Mon. You should be able to get a microsim at the store without any problem, leave the N4 out of it if you need to. Other options are to buy one from someplace like Best Buy, or call/ chat in and we can mail you one.
[Nexus 4 Q&A, Help & Troubleshooting] KFC4:
I went to another AT&T company store today, got the SIM easily. The experience was totally different from the first store.

I'll follow your suggestion here to set up the phone. Thanks.
[Nexus 4 Q&A, Help & Troubleshooting] Exlipse:
Glad to hear it!
[Nexus 4 Q&A, Help & Troubleshooting] rmp5s:
I still get nothing from the speedtest app after the ping test, can't send email (but I can receive it) and facebook app is a crap shoot (but I get notifications) all while being able to use the browser, spotify, pandora, maps, etc no problem.

Anyone else having this problem?
[Nexus 4 Q&A, Help & Troubleshooting] Exlipse:
Not that I've heard of, sounds rather odd. Not sure about speedtest and fb other then trying to reinstall them. On the email, are you using gmail or another provider?
[Nexus 4 Q&A, Help & Troubleshooting] dinosaur1:
after the 4.2.2 update I am getting downloads of 250kb, on 4.2.1 I had between 6-7mb. I contacted at&t and they told me "It is normal to only get 2G speeds with any non-AT&T phone because our system does not recognize non-AT&T phones so we do not know whether to put on 2G, 3G, HSPA+ or LTE plans."

Can you help get my speeds where they used to be on hspa+?
[Nexus 4 Q&A, Help & Troubleshooting] Exlipse:
The only reason I can think of that speeds would be dropped to 2G (if you were getting H+ before hand) is if you are being throttled on an unlimited data plan. So far I haven't heard of 4.2.2 effecting anyone's speeds, but it just dropped so we'll have to wait and see. If it is the patch, then I would go back to 4.2.1
[Nexus 4 Q&A, Help & Troubleshooting] dinosaur1:
Your right about the throttling. I'll have to wait until Thursday for the new billing cycle to bring to make sure. How do my settings look compared to your settings by the way?
[Nexus 4 Q&A, Help & Troubleshooting] Exlipse:
Looks good on the settings!
[Nexus 4 Q&A, Help & Troubleshooting] dinosaur1:
OK my download speeds are back to 6-7mb, but when speedtest.net is trying to measure the upload speed it doesn't move?
[Nexus 4 Q&A, Help & Troubleshooting] Exlipse:
That sounds weird cause if upload wasn't working at all then the request would never be sent to d/l anything. I would try a real world test and upload a photo to something like drive or fb over cellular and see how that goes.
[Nexus 4 Q&A, Help & Troubleshooting] nightwing1986:
Hmm...

Well I just got off chat with Data Support, after nearly 3 days of constantly trying to get the speeds (and plan) I know this phone can support. Long story short is I was told that "Your device is not AT&T compatible and that AT&T cannot promise proper HSPA+ network speeds for your device."

The rep, literally could not find any record of the LG E960 IMEI numbers ever being provided.

Are you kidding me? LG gave them the IMEI's! >:(

Needless to say Exlipse I am rather mad, and I honestly dont know what to do from here except cancel and go to T-Mobile...

I'm stuck on barely over 2Mbps down, and 1Mbps on your APN settings when I know this phone is capable of better. :(
[Nexus 4 Q&A, Help & Troubleshooting] dinosaur1:
Try my settings above. I get 6-7mb down. Exlipse, does it matter where you live when the apn settings are put in?

---------- Post added at 06:22 PM ---------- Previous post was at 06:16 PM ----------

I might want to try out Straight Talk, any thoughts? I can still use at&t's network and can I talk and go online at the same time still?
[Nexus 4 Q&A, Help & Troubleshooting] psubadger:
Just wanted to poke my head in and say that these settings made a HUGE difference in speed for me. The Speedtest app clearly didn't like the cingular APN, but 6-7 MB/sec down is quite lovely. I'll have to wait to be sure that I didn't mistype something for texts or something similar, but I wanted to thank you via post as well as button for the help.
[Nexus 4 Q&A, Help & Troubleshooting] ShinTenken:
Add Me To The List...

You can add my name to the list of Nexus 4 users who are experiencing less than stellar speeds on AT&T. I am truly saddened as I love the phone itself, but its data speeds on AT&T (for me) are abysmal at best.

I had a Galaxy Note that was getting speeds of 17-25 down and 3-5 up. However the lure of a new Nexus device was too much for me and I took the plunge and ordered it from Google Play. My shiny new Nexus 4 arrived yesterday. I go to AT&T today to get it set up ensuring to them that I wish to retain my unlimited 4G/LTE data plan. It appears as if I still have my unlimited data, but my speeds are slower than an arthritic turtle in Antarctica.

First of all when I check my APN settings I see that I was set to the Cingular one. I manually entered the settings provided by the OP as well as seven others scattered throughout this forum as well as a couple of others. End result: my top speed thus far has been barely 2.5 down and well below 1 up. Needless to say I was severely crestfallen. I returned to AT&T to tell them to make sure my data plan is properly provisioned as a 4G/LTE plan. They told me as it was not one of their devices, there was nothing they could do. I told them to just use the IMEI from my Note and they said they could not do that either.

I am really at a loss and very sad. It is a HUGE, noticeable difference to go from 25 down to barely 3. Please help OP or any other fellow XDA members. Suggestions please! Thank you very much ahead of time.
[Nexus 4 Q&A, Help & Troubleshooting] Exlipse:
It should matter where you physically are when you put the settings in if that's what you're asking. As far as Straight Talk goes, it's always an option if you're out of contract. I personally use it, but I just heard that all the 3rd party providers on AT&T's network will be throttling at 1.5GB now. Not sure I can live with that.
[Nexus 4 Q&A, Help & Troubleshooting] Exlipse:
For one, you won't get 17 down over HSPA+. 5-6 seems about the average if you're not having problems.
[Nexus 4 Q&A, Help & Troubleshooting] MatUK.8:
So I took my Sim card from my GS3 and put it in my nexus 4. Should I get a new Sim card?
[Nexus 4 Q&A, Help & Troubleshooting] Exlipse:
They both use a micro-SIM, shouldn't be a problem. Just set up your N4 with the Phone APN settings.
[Nexus 4 Q&A, Help & Troubleshooting] :
Thank you for posting this, tried to grab the old apn off my galaxy s2 and locked me out because the sim card was not in the phone, but these settings work perfect, getting 90ms,8.2 mbs, 1.1mbs

not bad for only HSPA not plus, will get plus a town or two over from me
[Nexus 4 Q&A, Help & Troubleshooting] gamepr:
These are my hspa speeds on T-Mobile.

Ohhh, for what it's worth, I've already use close to 13gb in a little over 4 days.
[Nexus 4 Q&A, Help & Troubleshooting] dinosaur1:
1.5gb wow. So their unlimited advertisement is false. It used to be 3gb. What other 3rd party provider would be OK to use with the N4?
[Nexus 4 Q&A, Help & Troubleshooting] digital_belac:
Hi, I got my nexus 4 in January (coming from the Nexus S) and the first thing I did was go to the my closest AT&T store.They asked me about the phone because they had never seen it before but they went ahead and put in the new sim card and everything. I noticed the H and asked them about it and they told me that my phone was compatible with their new network and that I should notice faster speeds. I do have the grandfathered unlimited plan but I still usually use WiFi when at home or on campus so I really didn't pay it any mind, but I have been traveling a lot recently (Dallas, Austin, New York) and have been disappointed with the speeds I have been getting. My phone is set on the wap.cingular APN setting and I tried following the directions in the opening post but I just got "No Internet Connection" and the 4 grey bars even after multiple restarts. I have attached a picture of the speeds I am getting. The numbers seem pretty low to me. Should I try calling AT&T?
[Nexus 4 Q&A, Help & Troubleshooting] halo0:
Maybe you screwed something up? I would get 7 to 8 kbps down with the wap.cingular settings but I get 3-10Mbps down with the settings in this thread. You also have to make sure the hspa+ plan is on your account as has been explained several times here.
[Nexus 4 Q&A, Help & Troubleshooting] knitler:
With the setting in this thread I get about 3.5 down and 1.2 up. Is this what I should expect with the display reading 4 blue Bars and saying H I see mention of an H+ but I have never seen my nexus 4 or 7 ever say H+ only H.
[Nexus 4 Q&A, Help & Troubleshooting] Exlipse:
I wouldn't say it's great, but it's definitely not bad. Only 'H' will show up on the stock ROM, you would have to go to Settings > About and check the phone stats to see if you are connected to HSPA or HSPA+. Some of our phones show H+ because of the custom ROMs we have that have been programmed to switch like that.
[Nexus 4 Q&A, Help & Troubleshooting] KBo650:
I've followed the set up for APN in the thread, using 'phone' not 'pta' as it won't work, but only get gray bars outside of WiFi. I have the iPhone Data plan thru AT&T, is that the reason? Do I need to change this to Smart Phone plan?

Also, can't send MMS, even when wifi.

Thanks in advance for assistance.
[Nexus 4 Q&A, Help & Troubleshooting] jrodsep:
I think you need to change your plan to an android plan.
[Nexus 4 Q&A, Help & Troubleshooting] KBo650:
did that, still getting HSPA speeds with 4G plan. No MMS capabilities still either
[Nexus 4 Q&A, Help & Troubleshooting] Exlipse:
Ok, I sent you a PM.
[Nexus 4 Q&A, Help & Troubleshooting] chambers7867:
Took me 5 minutes with the at&t rep. every thing works awesome now. 11-15 mbs down 3-4 mbs up in detroit area.
[Nexus 4 Q&A, Help & Troubleshooting] jrodsep:
Can you tell us where do you live to get such awesome speeds? And how did you achieve getting the right plan?
[Nexus 4 Q&A, Help & Troubleshooting] Ieatnoobs:
It clearly says Detroit area...:confused:
[Nexus 4 Q&A, Help & Troubleshooting] jrodsep:
Of $hit right. Sorry.
[Nexus 4 Q&A, Help & Troubleshooting] dinosaur1:
Do you have your settings?
[Nexus 4 Q&A, Help & Troubleshooting] jrodsep:
That's what I want to know.
[Nexus 4 Q&A, Help & Troubleshooting] mgymnop:
Maybe a stupid question. I had a HOX+ before with LTE plan. I have swapped the sim card into my N4 and use at the moment the APN for LTE. Is that ok or should I change that to the phone APN? I haven't used the LTE hack.

Thanks.
[Nexus 4 Q&A, Help & Troubleshooting] Exlipse:
Nah, if you're using the PTA APN and you've got the LTE plan on your line I wouldn't mess with it, that'll work just fine.
[Nexus 4 Q&A, Help & Troubleshooting] mgymnop:
Ok great. Just wanted to be sure. Thanks.
[Nexus 4 Q&A, Help & Troubleshooting] blackepoxy:
Ok, so I am getting my nexus 4 today sometime and have been digging all over to find out exactly what I need to do to set it up on at&t for the apn and getting the HSPA+ to work properly on it.

I came across this thread.

I have an att hTC one x with the LTE plan and my apn on my one x is running now off the PTA apn now. There is no LTE in my area anyway and my one x always runs off HSPA+ Anyway.

So when I get it tomorrow all I will have to do is switch microSims and manually enter the same PTA apn settings as my one x & that's it.

That's all I have to do?

I won't have to call at&t and give them the imei of the nexus 4 and ask for just the 4g provision on my line/plan? I am the only one on my account.

I Would just like to know exactly what to do with so much talk of so many different way's to go about this, apn's to manually enter, reps to call and ask them to change things on my plan and numbers off this and that to give from other phones that are just 4g enabled.

People getting told that the phone N4 not supported and what not...

Thanks.
[Nexus 4 Q&A, Help & Troubleshooting] DVJr84:
Yes since you already have a lte data plan you're good. Whatever you do Dont give them the imei from your nexus because att recognizes it as a blackberry phone. Just enter the APN settings and you're good to go.
[Nexus 4 Q&A, Help & Troubleshooting] rarfit:
So, when I call AT&T and give them the new MicroSIM #; What do I say if they ask "Whats the new IMEI for the phone?"

I have the iPhone 5 LTE data.
[Nexus 4 Q&A, Help & Troubleshooting] jrodsep:
Do any of your friends have an AT&T LTE Android phone? If yes, use their IMEI number. If not, swing by an AT&T store and write the IMEI of one of their demo phones.
[Nexus 4 Q&A, Help & Troubleshooting] rarfit:
Sadly I do not; Would there be a best phone choice to grab an IMEI from?
[Nexus 4 Q&A, Help & Troubleshooting] Exlipse:
If you're moving from the One X, then yes, just enter the PTA settings into the N4 and you're good to go. You don't even need a new SIM if you still have the one from your HTC. If you have to get a new SIM then the store can put it on your line or you can call / chat in, if they ask about the IMEI just tell them it doesn't need to change. Chances are they won't ask unless you bring it up though.
[Nexus 4 Q&A, Help & Troubleshooting] Exlipse:
A Blackberry? I don't know who told you this, but it has never been the case.
[Nexus 4 Q&A, Help & Troubleshooting] Exlipse:
With an iPhone data plan you can still use the Phone APN settings, in theory that is. iPhone's connect differently than other smartphones, that's why they have their own data plans. Update the ICCID (SIM) and test it out, if it doesn't work just give them the N4 IMEI and make sure they put the 4G non-lte (hspa+) plan on. Either way you'll want to program the phone apn.
[Nexus 4 Q&A, Help & Troubleshooting] frogman22:
Exlipse, I did everything you said and it seems to be working.. One problem I am having is that my bars go from blue to grey .. back and forth. Going into airplane mode seems to stop it. but then it happens again hours later. Any idea what this can be? Really appreciate your helping all of us.
[Nexus 4 Q&A, Help & Troubleshooting] blackepoxy:
Many thanks to you Exlipse!!!

:D:thumbup:
[Nexus 4 Q&A, Help & Troubleshooting] jrodsep:
Go to an AT&T store and select the LTE Enabled Android phone you want. Enter *#06# on the dialer and it should give you the number.
[Nexus 4 Q&A, Help & Troubleshooting] mgymnop:
I have the same issues if I turn my wifi off and it switches to cellular: bars go from blue to grey and the H is disappearing and that happens in circles until I go to airplane mode.
[Nexus 4 Q&A, Help & Troubleshooting] frogman22:
This all has to be with the fact that our phones are not tied to a carrier. Are you using AT&T? I called them a number of times, very cool about it, but the guy basically told me AT&T does not support this phone because it's unlocked. And there will never be a phone like the Nexus that is untouched by the carrier's garbage.. so it's a catch 22.
[Nexus 4 Q&A, Help & Troubleshooting] Exlipse:
Your bars go blue when you are connected to Google's services, and go grey when your not. It's either switching because you're losing google or internet in general. I would double check the apn settings, make sure it's on ipv4 and not ipv4/ipv6 and that there aren't any spaces in the apn type field.
[Nexus 4 Q&A, Help & Troubleshooting] frogman22:
This is the latest thing I tried by making sure it's not set to ip4/ip6, I made both ip4.. so far so good. Keeping my fingers crossed.
[Nexus 4 Q&A, Help & Troubleshooting] rarfit:
*Update*

After following the instructions on setting up the APN (for the regular +H data) everything is working smoothly!

Thank you very much!
[Nexus 4 Q&A, Help & Troubleshooting] frogman22:
This has been stable since yesterday, thanks!!!!
[Nexus 4 Q&A, Help & Troubleshooting] blackepoxy:
I just copied the PTA settings from my one x and am about to power my nexus 4 on for the first time swap micro Sims and enter the settings.

No where did I see these ip4/ip6 settings in the apn?

Where is this setting found in entering the apn, does it show up in the N4 apn settings as an option?

Thanks?
[Nexus 4 Q&A, Help & Troubleshooting] Exlipse:
Yea, the fields I posted are what's listed in the N4 settings. If you have any PTA settings from your OneX that are different than what I have (other than the APN name), please let me know =)
[Nexus 4 Q&A, Help & Troubleshooting] blackepoxy:
Yep, up and running.

I just copied the ATT PTA settings from my one x and chose the Ip4v setting on both.

No problems here.

Thanks, that was quick and painless for me.
[Nexus 4 Q&A, Help & Troubleshooting] bhdunn:
I just tried your APN settings and they worked. Speedtest.net APP now works. I gave you a thank you.
[Nexus 4 Q&A, Help & Troubleshooting] blackepoxy:
Getting used to my nexus now...

The only thing I noticed so far is when I logged into my att account it shows a small image of your device.

Mine shows as hTC one x with a white exclamation point inside of a red circle in the upper right corner of the image of the device.

What does that mean?

It that why you have to call in with bs asking for an IMEI change cause the system notices the numbers don't match

?

Will att fuss me for this after a while?

Other than than pretty much enjoying my nexus device.:D
[Nexus 4 Q&A, Help & Troubleshooting] Exlipse:
Yea, the system probably does notice they're different. But both phones talk over the same channels so no worries. Besides, no one's going to ask you about it unless you're trying to troubleshoot a connection issue and they ask for the IMEI as one of the steps. I've never seen anyone have problems because of the IMEI difference, unless they are different types of devices. ie: iphone to android, basic to smart, etc. And some of them will work anyway as long as you have the right APN active. On my MyATT account, I have a greyed out picture that says unknown because my N4 IMEI is in the system, so not really a big deal =D