yashsingh1/xdaforums huggingface dataset:
[Nexus 4 Q&A, Help & Troubleshooting] DVJr84:
Well to be exact when you give them the imei number from a nexus 4 it does show them the correct phone but the data plan options it gives At&t representatives are for blackberry data plans. When you give them a nexus 4 imei and dont explain you need to be on a 4G plan they will put you on a regular smartphone data plan. Know this from hands on experience with an At&t rep. The easiest and best way is to grab an imei from an LTE 4G phone. This will avoid any hassle with customer care or At&t reps.
[Nexus 4 Q&A, Help & Troubleshooting] Exlipse:
That's true, it will make things easier. There was a lot of trouble in Dec before we got the IMEI range from LG. The 3G/4G part is still up in the air. If someone tries to add a BB plan, they just don't know what they're doing though.
[Nexus 4 Q&A, Help & Troubleshooting] chambers7867:
Sorry for the delay, here's a screen shot of speed test in walled lake Michigan on at&ts hspa plus network using the settings on the first page and on an android hspa plan
[Nexus 4 Q&A, Help & Troubleshooting] rarfit:
I used these settings and everything works with the exception of one thing....im currently having issues with sending pictures thru the regular MMS app.

Any suggestions?
[Nexus 4 Q&A, Help & Troubleshooting] Exlipse:
Make sure you don't have any spaces in the APN Type field, if there's a space after the comma it won't read the rest of the line.
[Nexus 4 Q&A, Help & Troubleshooting] rarfit:
Thanks for the quick reply but no there are no spaces in that field. SMS works but not MMS.
[Nexus 4 Q&A, Help & Troubleshooting] Exlipse:
Ok, double check the other MMS fields in the APN. Also make sure that cellular data is on. MMS won't send over wifi, you can turn wifi off and check your data connection to make sure cellular data is working. Also, I've seen that some 3rd party messaging apps, like GoSMS, won't work for MMS on the N4. If that's still not working, you may need to chat / call in to have your account looked at.
[Nexus 4 Q&A, Help & Troubleshooting] rarfit:
Well, everything seems to work with the exception of sending picture messages. I did just call in and they gave me a completely different APN setting. Unfortunately it still does not work as of this point so I will wait for them to call me in a few minutes and see what else they might have me do.
[Nexus 4 Q&A, Help & Troubleshooting] Exlipse:
Ok, there could be any number of reasons for sending MMS to not work right. Most notably if it doesn't send to only specific numbers or carriers. I don't know what other APN settings they would have used. The MMS portal is different on wap.cingular, you won't get HSPA+ on that APN though.
[Nexus 4 Q&A, Help & Troubleshooting] chambers7867:
I had this problem also yesterday when i was setting up a new phone. I simply made a new apn and retyped everything in the first page line per line and restarted the phone and it worked again... cant explain why it works it just does..
[Nexus 4 Q&A, Help & Troubleshooting] rarfit:
The speeds were horrible on the APN they gave me so im using another one currently. The picture messages im trying to send are to AT&T devices by the way.
[Nexus 4 Q&A, Help & Troubleshooting] blackepoxy:
Yeah, my text plus does not work properly when I send a mms (picture message) to others.

They say it shows a link but, when they click the link they get to see the picture so that's good enough I guess.

I think that I read somewhere that if the mms isn't working change the mms port: 80 setting to "8080" ???

The only problem that I am having now is that my gps my location will not work when I open maps and hit the button in the upper right corner that used to take you to your exact location.

It just shows a message that reads turn on Google location services.

They are all on like they should be...everything looks right to me from my 3 previous android phones.

What gives?
[Nexus 4 Q&A, Help & Troubleshooting] rarfit:
Update*

After talking about this issue with my girlfriend I remember that when I first got the phone pictures were being sent without any problem (before and after setting up the APN) and she mentioned one thing which I and possibly other people might be missing.

This problem started occurring after installing a custom ROM/Kernel. I have PA with Franco.kernel installed now and I already have installed/re-installed this combination i'd say a good 6 times so far along with installing a different ROM. So I ended up re-installing PA, booting up with that, completing the set-up process and sending a picture message, then rebooting and installing franco.kernel and now everything is working just fine!

Whats strange to me is that i've installed/re-installed these roms and kernels more than once so its strange but just seems like something didnt go so well and I can only go by what I experienced but it seems that after installing a ROM it must first be ran before going on with installing the kernel.
[Nexus 4 Q&A, Help & Troubleshooting] Exlipse:
Ideally, the access my location should be on as well as GPS satellites and Wi-fi network location. You shouldn't need GPS on though, I know my phone will always pop up a 'hey turn on wifi' message when I open maps unless I disable it.
[Nexus 4 Q&A, Help & Troubleshooting] Tekjunke:
Thank for posting this info, I'm just happy to see I'm not the only one suffering with terrible data speeds... (misery loves company)

I tried the settings from the first post with no luck. I also created a new APN with the settings and it still didn't work (rebooting each time)

I called AT&T, verified that I only have a 3G plan on my account (not LTE).

Here's the question: My wife has a Galaxy SII Skyrocket, if I call ATT and give them the IMEI from that phone so that they upgrade my plan to LTE... will that in anyway affect my wife's cell service? (obviously I would give them SIM info from my Nexus)

Thanks in advance, Mark
[Nexus 4 Q&A, Help & Troubleshooting] Exlipse:
Yea, just chat in tell them you want to update the device and data plan on your line give them the IMEI and verify that the LTE plan is on there before they close the chat. The SIM number is already in there, so no reason to bring anything else up. If you do that, use the previous APN settings just change 'phone' to 'pta'
[Nexus 4 Q&A, Help & Troubleshooting] bobdarkside:
I have a few questions about switching to AT&T. A buddy I work with is going to let me jump onto his last open line on his plan. He needs a new phone phone due to an unfortunate accident, so he was going to get a phone and add me at the same time so he could get a new activation price. So would it be best to just give them the IMEI from the nexus and state the plan I need or should we see if they can activate 2 sims off of the new phones IMEI(most likely a SIII). We also talked about activating the phone/sim and porting my number in at AT&T(then stick it in the nexus) and then going to Best Buy, another AT&T store, etc. and getting another sim and activating it there and getting his info switched. I'm not really sure what the best route to take would be and any help would be appreciated.
[Nexus 4 Q&A, Help & Troubleshooting] Exlipse:
Ok, if he's getting an lte android phone that takes a microSIM (like an S3) then it's too easy. Go add the line and port your number in, let them set up the S3 on your line. Go home, take the SIM and put it in your N4 (use the PTA APN) and put his SIM in the S3. Chat in, he updates his line with the S3 IMEI and makes sure his data plan is straight. If he needs a new SIM, hit up an AT&T store for one after updating the IMEI (so that he gets one that's the right size). If he ends up with a 4G (nonLTE) phone, all the same, just use the Phone APN in your N4. Him getting a phone like this will put a 2 year contract on your line though, just so there's no misconception about that. And really this is all if you just absolutely want to avoid dealing with any potential N4 drama. Because you guys could really just walk in and tell the rep at the store you want to cross upgrade a new line and have him set up your phone on the new line, then put the new phone on your buddies line.
[Nexus 4 Q&A, Help & Troubleshooting] Behemyth:
Just input the settings in my phone, coming from an already LTE phone. Getting 9mb down, 1.5mb up. Plenty fast enough for me. I'm using the pta because I had an LTE phone, and they have it enabled in my area. Curiously ATT only has HSPA10 in this area, figured it would be faster, but its possible thats all they offer until LTE. I was only getting 7kb on the cingular WP.
[Nexus 4 Q&A, Help & Troubleshooting] Exlipse:
If you watch the Mobile Network Type field under About Phone > Status, then you should see it switch between HSPA+:15 and HSPA:10. It won't constantly stay on 15, as far as I can tell it bumps up as needed. Generally speaking, if you have LTE coverage then you should be able to pull HSPA+.
[Nexus 4 Q&A, Help & Troubleshooting] Behemyth:
I am, it says H up top. That means I'm on HSPA+ right? It's been awhile since I've been on something other then LTE lol...
[Nexus 4 Q&A, Help & Troubleshooting] Exlipse:
It actually depends on your ROM, stock will read H for HSPA and HSPA+, while CM will read H for HSPA and H+ for HSPA+. Other ROMs you'd just have to check to see =D
[Nexus 4 Q&A, Help & Troubleshooting] Goodeye84:
So since it appears your an ATT rep maybe you can answer this for me. I am going to be picking up the Nexus 4 next week. I currently use an HTC Titan Windows Phone. This phone is a 4G HSPA+ phone with a HSPA+ plan (Should be I'm on mobile share 6GB). Should I go into the ATT store to get a micro sim (as my current phone uses the standard size) as I have a micro to standard adapter. That way when my Nexus 4 arrives I wont have to worry about losing access to the plan and can just SIM swap?

Just curious what your thoughts are. I have this page bookmarked so I can set the appropriate APNs once I have the device.
[Nexus 4 Q&A, Help & Troubleshooting] rarfit:
All you have to do is go into AT&T and request for a MicroSIM and once you get your phone activate that SIM and place it in your new Nexus.
[Nexus 4 Q&A, Help & Troubleshooting] blackepoxy:
Not to get to much off topic but, this guy I work work saw me get my nexus 4 & unbox it on the quarter barge I am on working on right now.

Needless to say,he was so impressed with it he ordered one for himself.

He has an older 3g phone with a regular SIM.

What should he do to set it up?

Probably call our chat in and tell them he needs a micro SIM with the 4g on his plan huh?

I have heard t mobile will go to pretty much any length to set up a phone that is not on there network. And don't really care about that stuff unlocked phones and stuff.

Since t mobile already carries this phone the apn settings are probably programmed in already and won't need as much tweaking as the AT&T set up right?

Sorry for getting oT once again.

He was liking my nexus so much he pulled the trigger on his own one.

Burst transmission originating from nexus 4 android device via tapa 2
[Nexus 4 Q&A, Help & Troubleshooting] Exlipse:
Right
[Nexus 4 Q&A, Help & Troubleshooting] Exlipse:
Yea, pretty much, if he can't get his hands on a microSIM right away he can try cutting down his miniSIM. I did mine with a pair of decent scissors, he just needs a micro to line up with so that the chip will sit properly. The T-Mo part? Yea, I imagine there wouldn't be any problems. My Nexus S I had with them worked great and I would probably still be with them if their network coverage wasn't so poor. But since I don't live in Austin and I travel around when I get the chance I came back to AT&T. I couldn't really tell you why LG programmed the wap.cingular APN into the phone. I've tried finding out who takes care of that and correcting it at the source, but to no avail. Glad he likes the phone though!
[Nexus 4 Q&A, Help & Troubleshooting] Goodeye84:
Ya I would do that but I'm hoping they will just give me the activated one now (though I don't have the phone yet just ordered it this morning) I have a SIM card adapter so I could use it in this POS windows phone till then. That way I don't have to make any calls. I have seen some of the horror stories those of you have posted after calling AT&T. Since I'm already on a HSPA+ plan and all with my mobile share plan I just want to make this process as easy and painless as possible.
[Nexus 4 Q&A, Help & Troubleshooting] New Optimus:
That would work, or get a sim cutter and cut your current sim down to micro.
[Nexus 4 Q&A, Help & Troubleshooting] Goodeye84:
Yeah I already got the adapter from a friend who had a pack of 4 of the microsim adapters.

I'll just stop by AT&T tell them that I need that. If they hassle me ill let them know I'm using it for work or something (actually got the nexus for use at work anyways) and that ill have to swap and it will be easier than coming into AT&T every week.

Should hopefully work. Then I can just sim swap and not worry about the Imei crap that others have had to go through.

EDIT: My adapter had a template for cutting down the sim to a micro sim. Took some finagling getting it all just right, but I got my normal sim cut down to a microsim, in an adapter waiting for my new nexus phone to arrive.

I'll just sim swap set the proper APN and I should be good to go.
[Nexus 4 Q&A, Help & Troubleshooting] Dalavar!:
att.com setup

long time listener, first time poster.

I am coming over from a Windows phone (nokia lumia 900). So my account has the LTE plan (mobile share) and i got my nexus 4 today and setup with help from this thread. I'm getting proper HSPA/HSPA+ connections and appropriate speeds for the area (No full LTE yet here).

But on the ATT.com account setup, it still has my lumia phone. Is there any reason to change that to the LG nexus 4 equivalent(since it doesn't have option to pick nexus)? I wouldn't think there would be any reason to change that but wondered if there was potential setup issues by leaving it still pointing to the lumia (and thus why i replied to this thread rather than post a new one).
[Nexus 4 Q&A, Help & Troubleshooting] Exlipse:
No reason to change that at all. That link on your account is to do things like get to the device tutorials page (which there isn't one for the N4), it really doesn't have any bearing on the system.
[Nexus 4 Q&A, Help & Troubleshooting] Goodeye84:
I was wondering the same. Glad all I will have to do is swap sim cards set APN and i'll be all set! Seems the N4 IMEI in ATT database still is an issue.

Just before posting this I got my shipping notification for my N4! WOOT!
[Nexus 4 Q&A, Help & Troubleshooting] blackepoxy:
Where is the best and cheapest place to score a prepaid micro SIM for use with att that I can just pop in a a new nexus 4 to get it started?

A guy work with just dropped his phone in the water and I guess I have sold another nexus 4.

He wants to order one now and doesn't have a micro SIM for att or even an account.

Nevermind, I'm tripping out here, just found one on ebay for $6.90.

Description says for galaxy S3/note 2 it is custom not factory cut.

Looks like I should be able to get him all set up with it now.

Only thing is when the card/plan is activated what imei should I give, I know I probably can't just put the card in the n4 after activating it will show the unsupported imei, maybe I need to grab the imei from my one x or an att android phone that is just 4g enabled/not lte?

I want to be able to set it up right for him, ya know.

TIA.

Burst transmission originating from nexus 4 android device via tapa 2
[Nexus 4 Q&A, Help & Troubleshooting] Exlipse:
For pre-paid on AT&T's network, you can get a GoPhone or Straight Talk (AT&T) SIM. If he wants a regular account, he can get one set up without buying a phone. Doing that over the phone though is a serious pain (with the N4 anyway), in the store easy. If he does it over the phone, then use an AT&T IMEI, like from your One X. Setting up a new line without buying a phone is pretty much the only scenario where using the N4 IMEI causes problems because I've been told that they can't select the right SIM with it (personal experience, haven't verified it yet). Anyhow, as far as the data plan goes, the N4 IMEIs don't have any problems. It's just if you get a rep that doesn't know what their doing, they can set it up wrong and start spouting that 'unsupported' crap.
[Nexus 4 Q&A, Help & Troubleshooting] SpookyTunes:
Now that TracFone Wireless "Straight Talk and NET10 Wireless" are pulling their AT&T SIM's, has anyone tried the other AT&T MVNO's?

Some still list 2GB HighSpeed with throttling afterwards for around $60 per 30 days. I am looking to find out if they have undocumented hidden throttle rates (or just bad speed in general), or any other reasons to avoid them.
[Nexus 4 Q&A, Help & Troubleshooting] Exlipse:
Hmm.. last I heard the ST AT&T SIM thing was just a 'shortage' and they were going to continue carrying them, but Tracfone released a statement that 3rd party carriers on AT&T's network would be throttled after 1.5GB. I had ST for about 2 months and could pull HSPA+, but the throttling was killing me so I jumped over to AT&T proper. I haven't checked in to the SIM thing in a while though, my info's probably about a month or so old.
[Nexus 4 Q&A, Help & Troubleshooting] pak-stars:
i just popped in sim and everything works data calls mms
[Nexus 4 Q&A, Help & Troubleshooting] bobdarkside:
Thanks for the advice, went and got everything set up today and all went smoothly. The rep even got me on the right plan. Once I changed the APN settings to the ones you have up I started getting 5down and 3 up. Also he said we have the Cingular APN in our phones because it is unlocked and unbranded. Thanks again.
[Nexus 4 Q&A, Help & Troubleshooting] John61590:
Thanks for the APN. I'm an ex-iPhone user who uses the sim card from an iPhone 4. I've never had to contact AT&T and I didn't have to when I added this new APN. However, I have never been able to get stable HSPA:15, just always HSPA:10, even with this new APN. I don't have a 4G capable sim card, so I'm not sure if I should be using this new APN. It does work though and it seems to be faster though.
[Nexus 4 Q&A, Help & Troubleshooting] bobdarkside:
This phone will only show hspa15 when using data, otherwise it did sits at hspa10. Try doing something that uses data like downloading,etc. and check what out is saying during that time.
[Nexus 4 Q&A, Help & Troubleshooting] soulcedric:
My Chill Nexus 4

I was surprised to hear that some of you weren't even able to obtain the AT&T SIM from the store with your Nexus 4. I simply called AT&T up right after I had ordered my Nexus around January 31st and said I wanted an HSPA SIM. Apparently, the first two reps did't know what I was talking about, but I finally got directed to a lady who asked what kind of phone I had and I said Nexus 4... and she kept on asking what that was and I had to repat multiple times that it was an unlocked device from Google because for some reason she kept on checking AT&T phones. I finally got her to send me an "iPhone 4/4S" SIM, even though that wasn't what I asked for. I have HSPA speeds now with that SIM.

Anyway, I called AT&T up later when I had received my Nexus 4 and everything went through perfectly as I read off the SIM card serial number and the Nexus 4's IMEI number. I figure I'll try to increase my speeds here in Philadelphia by changing the APN settings.
[Nexus 4 Q&A, Help & Troubleshooting] Goodeye84:
Thanks to the OP.

My Nexus 4 came on Monday I moved my SIM from my old phone to this one and added the APN. Getting 5-7Mb down and about 2Mb up.
[Nexus 4 Q&A, Help & Troubleshooting] JohnnyDanger:
I'm so happy I found this post. I've been having problems with my data connection. I used the same sim I had in my HTC One X and my data just hasn't been working properly. Certain apps would not detect a data connection. Well I used the settings on the original post and now my phone works perfectly. Thanks so much.
[Nexus 4 Q&A, Help & Troubleshooting] sarkozy:
I'll be dropping by an ATT corporate store tomorrow, but I was wondering if you might could answer a few questions ahead of time. I'm currently with TMobile but I need to switch since a local roaming agreement has gone the way of the wind and I don't have ANY service at home.

Is it possible to get a plan (say, 450min, DataPro 3GB w/messaging) WITHOUT signing a contract since I'm bringing my own device? And if not, is there any particular way to lessen the cost since I won't be paying for a phone? I've read various things about this being true/untrue.
[Nexus 4 Q&A, Help & Troubleshooting] Johmama:
Ok, I've read every post in this thread to make sure my situation is unique before I posted.

I got my Nexus 4 a week ago to the day and have since flashed a new Rom and kernel and I'm trying to get everything set up on it. I tried the OP's APN and it isn't working as far as I can tell. Here's my situation:

I live in an area where LTE isn't available so I just want HSPA+ speeds.I have ParanoidAndroid ver. 3.15 installed and Franco.kernel ver. 3.4.0 installed. Shouldn't be an issue there (right?). What might be the issue is that I'm using AT&T's GoPhone prepaid service. I have read on this forum that GoPhone can still access HSPA+ speeds, is that true? If so, do I need a different APN than OP's?

When I activated my service, I went into an AT&T Authorized Retailer store, told them I want the $25 plan with a $25 gig of data. I then gave them my Nexus 4 IMEI and they said it went in perfectly (I had told them about some potential issues when activating the Nexus 4). I'm looking at the AT&T site right now to find out what they have on record as my device and they apparently don't list your devices for Prepaid. Is the problem that they have my Nexus 4 IMEI on record, like I've read could be the issue?

Here's where it gets confusing. The default APN on my phone is the wap.cingular one that is apparently the old APN that doesn't give good speeds. When I have that active and go to About Phone>Status, it flashes between HSPA:10 and HSPA+:15 (like a good connection should do). I can browse the Internet, stream music off Pandora, etc just fine, but I can't tell what speed I'm getting while doing it. The thing is, when I try using the Speedtest.net app, it has trouble with download. After testing for ping, it goes on to download, but just hangs there for 10-15 seconds, then abruptly skips to upload. When the test is over, I get ~300-350 ping, ~3-5kbps download (you read that right), and ~300 ksbps upload. Is this a problem with the speedtest app? Either way, the default APN is *supposedly* getting HSPA+ speeds. I can't tell what's going on.

When I do use the APN in the OP, my bars go from blue to gray (I read from a previous post that it's just showing that you are/aren't connected to Google's services), and it seems that my data doesn't work. I still receive text messages though. I've tried the few other variations posted in this thread and everything I try does this.

Can anyone tell me what is going on or what I need to do to get HSPA+ speeds?

*EDIT*

Right after posting this, I read a thread about the Speedtest app. Removing the proxy and port from the APN fixed issues with it, and now I'm getting ~300 kbps down, ~800 kbps up; hardly HSPA+ speeds.
[Nexus 4 Q&A, Help & Troubleshooting] kzoodroid:
You cannot use these APN setting for the GoPhone plans.

Here are the default GoPhone APN settings:

Name: ATT WAP

APN: wap.cingular

Proxy: wireless.cingular.com

Port: 80

Username: not set

Password: not set

Server: cingulargprs.com

MMSC: http://mmsc.cingular.com/

MMS Proxy: wireless.cingular.com

MMS Port: not set

MCC: 310

MNC: 410

Authentication Type: not set

APN Type: default, supl, mms

APN Protocol: IPv4

APN Roaming Protocol: IPv4

APN enable/disable: APN enable checked but line is grayed out

Bearer: unspecified