[HTC Desire X] radkol:
Hello,

recently I have bought two devices HTC Desire X.

As those are first smartphones for my wife and myself we had made investigation and finally have chosen your device, it's really lovely and performing so far great. I'm impressed and really like them.

But we have faced several issues mentioned below and I'm looking for your support here, because those issues are really shame for such a great device and HTC name..

1. The biggest and serious issue we have faced is the white/hiss noise when we are on the call with another person. One of devices has higher level of noise than the other, but in both cases the noise is too much for a such device. Much cheaper and many other devices doesn't have such a noise. I've checked with other devices and other HTC devices as well as in internet and seems like a general problem with many of HTC devices. Many people complaining from the same noise which seems available at different level on different HTC phones, also available when listening to music.

I really hope it's a software issue, but seems more like HW one.

I've check HTC Desire HD - has a noise maybe a bit lower bit it's there, checked pretty old Samsung i5500 or something, but again android device and guess what it's not there or at very low level.

So it seems like it's not general android phone issue.

Even more, as I said on one of our DX is lower than the other, and it happened they have different ROM and being prepared for different operators and country.

The one with more noise is for Orange CH version 1.14.65.1, the other with lower noise got updated to 1.14.118.1 as it seems for T-Mobile PL.

Although it's more like a HW issue which is a real shame, I'm wondering whether it could be somehow related to different ROM version or it's been just a matter of luck.

I've wrote to HTC Support as well and will see.

2.. Calendar snooze function doesn't work as expected. When a calendar reminder appear and choose snooze in most cases the snooze is actually deleted and alarm will no longer remind again. It seems like a HTC general issue for more than a year, real shame.

In addition I have another question, how many times and at what interval the reminder would remind if we don't dismiss or snooze the event?

3. Bluetooth - although the phone has more than 1GB available memory for user application, we are not able to receive files via Bluetooth due to lack of SD card. Is there any fix or configuration, which would allow us receive files without SD card?

This seems to be a general Android issue fixed in 4.1, shame again.

So we have to try workarounds now, input SD card, take the files and then copy them to internal phone memory to be able to release the SD card, which leads to next finding.

4. The is no file browser included, so any good one to recommend from android store.

5. If I'd like to load on the phone my files for notifications and ringtones, how should I do it, and where should I place them in phone memory.

6. Battery notification for low battery level with a sound appear only once. Is there any way to configure low battery level notification with sound alarm more than once?

Again seems like general android stuff.

7. Sound profile - we are unable to find suitable sound profiles and easy activation. What I mean is to have few profiles with different ring tones and behavior, e.g. for a meeting to have vibration and beep once, and of course fast and easy way to switch the profiles. Is there such solution available?

Again seems like general android stuff.

8. It's a bit strange but on one of the phones Keyboard layout is qwertz not qwerty, any help how I can have a standard qwerty layout for English keyboard?

9. I've found two strange stuff in Contacts/people application

- first one is inability to add/change/set a given contact/person phone number to mobile type if already exist one of mobile type.

- second one even more strange, we can't find how we can assign a ring tone to contact group

10. Do you have or recommend any other software either PC or device Android different than HTC Sync, which does support wireless connection like Bluetooth to computer as HTC Sync seems to work only with cable connection /shame again/. Additionally what application can be used to make a backup of my phone - like contacts, calendar and so on , which may keep all formting like which one is the primary phone number for a given person if he/she has more than one number.

11. Both phones display colors are different, like they have different color temperature set, any way to fix it and can it be due to different ROMs?

12. I've noticed different indication for network connectivity, when both phones are at the same place and same carrier, one shows 3G+ while the other H.

- can it be due to different ROMs?

- is there any difference between H and 3G+?

13. Is it possible to take the ROM from one of the phones and load it to the other, so both of them would be identical and how?

I do really hope some of you can help us, because it's a real shame for such a great device with such issues, which are actually basic functionality for simple phones since 10 years and it's disappointing. Anyway I do believe there should be a solution as some of the issues seems application stuff which is HTC specific and doesn't exist in other android phones as Samsung.

The surprising funny and disappointing part of this is that is supposed to be smartphone, so may be makes our life easier, while with such a issues it turn into adventure and it behave like a tamagotchi game to look after all the time instead.

Thank you very much in advance