yashsingh1/xdaforums huggingface dataset:
[Xperia Z General] nickandre21:
Actually the only refurbished thing i ever got was a replacement ipad. You hardly ever know its been refurbished it works and looks as good as new plus it under goes stringent tests. The service centre here told me i would get a sealed box that would be opened in front of me.

The last time In warranty i got a brand new replacement for one of my gadgets was when i was out of India and my macbook had the same hardware fault three times. On the third time i visited the genius bar they checked it and came out with a new boxed higher spec'd macbook :D

I hope i relive that memory with sony:cyclops:
[Xperia Z General] DeathlessOne:
Great for you! That's why I asked the rep whether I will be getting a sealed box or not. Dreaming that I would be getting a sealed box, I took all my accessories including the box, charger, cable etc to the centre but felt disappointed after his reply. BTW, I have received a replacement iPad too. OMG, would it have been a refurbished one like you said? I received only the device as a replacement inside a cover. I thought that it is a new one until now.
[Xperia Z General] nickandre21:
now that is what refurbished products from reputed brands are. Just don't hope for anything, these guys at the service center are dodos they only know to diagnose with software update and replace parts till issue is resolved.

Bets part is when i gave my phone he told me we will see with software update first, i told him the issue was before the update and even after updating and doing a fix it still occurs. He says, "Sir we have original firmwares we use that"

So maybe you may get a new sealed box or maybe not. Same goes with me.
[Xperia Z General] Ame123:
This guys just dont know anything other than chnging the software and opening the screws of the phone and taking it apart and then saying to the customers that you have to change the mother board but with the xperia z they cannot do this as they are not trained to repair xperia z as it has no screws
[Xperia Z General] nickandre21:
I guess there are some service centers that are able to repair it not sure if its in India or abroad. They replace the water proofing glue while fixing the back cover on.
[Xperia Z General] Ame123:
Dnt know but when i asked them to replace my micro sd flap they said they cannot repair it as it is a waterproof phone..talking about the serice centre here in bangalore.in indiranagar
[Xperia Z General] nickandre21:
why not speak to xperia customer care for assistance
[Xperia Z General] Sumedha Kapoor:
Try calling on 180030002800 first and tell them about your problem, and take as long as you feel like it, its toll free. :p
[Xperia Z General] Dpk1:
Pleased with Sony service here!

I've had my XZ replaced under warranty several times (thrice actually) & I must say that I'm pretty much satisfied with their service till now. I think all the devices I got were brand new (at least they appeared to be). First one came in a separate white box but the other two (inc my current device) came in a sealed retail box without the accessories. So, I can't be sure but they all seem(ed) brand new to me hence no complaints.

P.S - Btw I'm talking about the local Sony service at Delhi (& Dehradun) & each replacement took about 4 days.
[Xperia Z General] nickandre21:
that is indeed fast. Its been 10 days since i gave my phone make that 12 days since Saturday Sundays are off
[Xperia Z General] AayushDhuria:
Wow, that's quite cheap compared to Indian price. I'm a camera fan, I might look into M7.
[Xperia Z General] redandwhitearmy:
Dont mind but.. these customer care people dont know much about these details... however Date might be correct... must be around 1st weekend of march...
[Xperia Z General] #illidan:
Front camera placement isn't that bad. My hand doesn't cover it unless I'm typing.

I can't do with the rubber flaps that cover the audio jack & USB port which help make the phone water resistant. They are cumbersome & inconvenient & after a while they become lose & a pain to deal with. I can do with a good plastic back although I would have preferred a glass back.

Locked bootloader, lack of kernel source which violates GPL, delay in update & HTC constant need to piss of the development community & at the same time be completely useless to us, no thank you.

SwiftKey'ed from my PAC'ed GT - I9100 powered by Dorimanx

PHONE : SGSII

Primary ROM: PAC ROM V18

Secondary ROM: -

KERNEL : Dorimanx 7.45 (modified settings)

MODEM : LPS

BATTERY : Stock 1650mAh

EXTERNAL Sdcard : SanDisk Class 4 8 GB
[Xperia Z General] AayushDhuria:
I'm not new to HTC, I'm a previous HTC owner :D . And if I get one, I'll be using sense ROMs only. I can develop kernel for myself with my needs and some great chefs buy HTC devices. I know HTC sucks but camera matters a lot for me. Can't have a DSLR soon as I'm a kid.
[Xperia Z General] Aka91:
Where Did you get it from ?

like a website or what?
[Xperia Z General] SEFanX10i:
Choosing HTC over Sony for camera performance?? LOL :p
[Xperia Z General] buBleZ:
ebay.com
[Xperia Z General] AayushDhuria:
Did you even read about ultrapixels? -.- I'm not choosing, I said I'll consider. Dude come on.
[Xperia Z General] SEFanX10i:
HTC always comes out with such gimmicks and ultimately they fail to deliver. Like last year htc one x imagesense and f2.0 bright lens. Even Xperia P beat it easily ;)

The best camera sensor outside Nokia lumia pureview this year is Exmor RS. Z, iphone 6 and s4 will have it. Htc is using crappy Samsung 13mp sensor. I have no doubt that even with ultra or gigapixel M7 will have the worst flagship phone camera
[Xperia Z General] AayushDhuria:
Let's wait, BTW really Samsung GS4 will have RS? Won't Sony keep it exclusive to their flagship? I'm open to all OEMs but I think Sony has been the best yet. Even OEM of the year by xda. But I'm having second thoughts.
[Xperia Z General] SEFanX10i:
Yes Galaxy S4 will use Exmor RS. It was revealed last year only. Also all Samsung and Apple high end use Sony sensors. So nothing shocking in sony selling RS to samsung and Apple

Your s2 also has Sony Exmor R sensor
[Xperia Z General] AayushDhuria:
Yes I know Samsung phone's user Sony's sensor but didn't know Sony's flagship sensors. Apparently Sony isn't selfish like Samsung :P
[Xperia Z General] SEFanX10i:
S2, iphone 4s, note, s3, iphone 5, note 2 all used flagship Exmor R sensors.
[Xperia Z General] chaitanya87:
Hmmm for almost every phone Sony has manufactured the cameras.
[Xperia Z General] Aka91:
well sony was the company who introduced cybershot in mobile devices !
[Xperia Z General] #illidan:
I suggest you Google "ultrapixel" before you trash talk the technology. Its an established imaging technology if not well known from what I've read. Yeah I do agree with you that HTC like all technology OEM's do a lot of gimmicky advertising case in point beats but they are sometimes genuinely awesome & excellent innovative like Nokia's Pure View imaging technology.

I prefer Sony act like a 5 year old kid with its tech who just refuses to share his stuff with other kids like the Exmor sensor because only then do they have a USP for their devices. The Exmor sensors are excellent no doubt & they have definitely proved their worth in my Galaxy S2 but other phones having them doesn't really bode well for Sony seeing that it isn't a huge comapny in the smartphone space.

Being an XDA member you would very well know the trade offs between Sony & Samsung so in the end the choice is up to you. No question that the SGS4 would be the biggest kid in the park in 2013 & it will only be triumphed by the SGN3 but quality developer support will be lacking thanks to Samsung & Exynos.

Again marketing gimmicks like Bravia Engine technology in phones.

SwiftKey'ed from my PAC'ed GT - I9100 powered by Dorimanx

PHONE : SGSII

Primary ROM: PAC ROM V18

Secondary ROM: -

KERNEL : Dorimanx 7.45 (modified settings)

MODEM : LPS

BATTERY : Stock 1650mAh

EXTERNAL Sdcard : SanDisk Class 4 8 GB
[Xperia Z General] Aka91:
"Again" Sammy Boys on Sony XZ thread

how many times will this joke be repeated!

:P
[Xperia Z General] AayushDhuria:
Buddy, bravia engine isn't a gimmick, Sony removes it after unlocking boot loader or whatever coz xda guys had started using it on other phones too.

And I know about development, I'll wait for developer's review of S4. Exynos 5 was open source last time I asked a CM dev (my friend). Octa core will have PowerVX SGX544MP3 which is same in omap 4470 but single core. Let's see what happens, no more OT.
[Xperia Z General] #illidan:
Where does it say I'm a Samsung fanboy?:what: Stop being ignorant & assuming that just because I use an SGS2 I'm a Sammy fanboy. What I meant was putting something like Bravia Engine techology on a 5' display.

True but Samsung has burnt me & the community as well enough. I will also take a wait & watch approach but I'm most going towards Sony.

SwiftKey'ed from my PAC'ed GT - I9100 powered by Dorimanx

PHONE : SGSII

Primary ROM: PAC ROM V18

Secondary ROM: -

KERNEL : Dorimanx 7.45 (modified settings)

MODEM : LPS

BATTERY : Stock 1650mAh

EXTERNAL Sdcard : SanDisk Class 4 8 GB
[Xperia Z General] AayushDhuria:
Same. But it Qualcomm DAC is a big deal for me. I listen to music a lot on phone.
[Xperia Z General] Dpk1:
Yeah! I only hope you get a new fault free device after waiting for so long! I've read that someone even got his/her replacement right on the second day! So, it seems Sony customer service (or any other brand for that matter) varies from place to place (in India at least).
[Xperia Z General] DeathlessOne:
It's since 5 days I gave my mobile for a replacement. The website always says it's under repairs. So I called them today morning. The rep checked on his PC for the status and said that the replacement arrived yesterday evening (but didn't update it on the website though), he checked it and it had some vibration problems (like it was vibrating occasionally - he said it) and sent it again for a replacement and it will arrive on Wednesday. I have a doubt - Under any circumstances, will this be true?

1. Will the rep's check my replacement device?

2. It looks like he is repairing my device (old).

3. It appears like mine doesn't come in a sealed box as you said. Am very worried buddy!
[Xperia Z General] Cookie Ninja:
Fikar not. You can refuse to accept the replacement. I got a 6602 as replacement for my cracked device yesterday. It was in an unmarked white box sans charger & headphones (the service centre had collected my XZ retail box with charger, cable and headphones to process my replacement work order). I refused to accept on the grounds that the device was without accessories & not in a retail box, and was not a 6603 as promised by the service centre (accel frontline). My new device is expected by Monday.....

Dead cookies leave no trails...
[Xperia Z General] Dpk1:
Ok... I'll try to answer you based on my experience with sony service.

1. Yes, I was told that it is customary for the service center to check and update the device before finally handing it over. I was although given the sealed box initially (for the last two replacements).

2. Highly unlikely, as I was informed that sony india can't repair the XZ so they replace it for any hardware defects. But this was more than a month ago, so can't be sure if they've started repairing the XZ now.

3. Don't worry buddy! Even if your replacement won't come in a sealed box it should be as good as a new one :highfive:. And if you find anything fishy or faulty with the device, no need to hesitate & ask for another replacement.

Good luck!
[Xperia Z General] DeathlessOne:
Thanks a lot both of you :) As for CookieNinja's response: The rep told me that I'll receive only the device when I asked him. He didn't get any of my accessories (including the box) even though I offered him and said that he needs only the device.

For Dpk1: Phew, I just remembered one thing. I asked him whether he would be servicing mine and he told me that as Z doesn't have screws so it can't be repaired and only a replacement can be offered. Then why should he check my new replacement device before handing it to me? Does all rep's do those before giving it to us? If they were, they should be opening the device only before us, shouldn't they? To be well prepared, I have noted all the info from my Z (Including the S/N from the box, IMEI, all of the the numbering present below the device, customization etc) before handing it to him. I'll take them to verify it with the new device when I get it. The one thing I hope for is that the device should be sealed and opened before me like you received, that's it. That's all I am worrying about. But in this case it looks like that it's unlikely to happen as he have already worked with my replacement device received yesterday before informing me.

By the way guys, would they offer a C6603 for a replacement if I asked them as I would be moving to US this January?
[Xperia Z General] nickandre21:
you guys got the replacements soon:good: i have no clue about mine the service center keeps saying 5-6 days more. I think that 50 km drive to the other service center would have been wiser.
[Xperia Z General] dj_richard05:
I just gave in my xperia zl to xperia center today for a replacement in Pune. My phone had the mic issue and now just started restarting on its own every minute. Restored my phone using SUS and Flash tool but no luck. Hoping to get a replacement asap.
[Xperia Z General] amankapoor4:
I Gave my phone also in Indira nagar branch for replacement, had camera issues. They gave me the new phone next day. It does not come in a retail box, it will be in a white box, and in my case it had Screen guard protector as well. The box will NOT be sealed, and he had tested mine as well by clicking some pics.

So don't keep your expectations too high, just go and take the phone they give you, and inspect it there and get it. Keeping the hopes of having a sealed piece and all will just disappoint you. If it happens well good for you.
[Xperia Z General] DeathlessOne:
[MENTION=2305003]Cookie Ninja[/MENTION], [MENTION=4656899]Dpk1[/MENTION], [MENTION=5164721]nickandre21[/MENTION]: Mates, a little help from you is needed: Can you guys temme how to identify/recognize one Z from the other? I have some points, you could tell me whether they are OK or you can provide even more suggestions if you have.

Yesterday I called and asked the rep about the status; he told me that they have ordered the main board. I was shocked and thought that they were servicing my old device and I will be receiving it that one. I asked him that why did they order the board when they are replacing my device. He consoled me that I will be getting a new device only; the board is the main component so if it is replaced, the device will be a brand new one. Mine had the dead pixel issue and back glass came unglued. I dunno what this has to do with changing the board. Pretty bit confused now. So I'll have to verify the device when I get it to make sure it's a different one or my old one. That's the reason I had to create this post. Sorry if it is a long one.

1. The basic one would be C6603/C6602 which can be identified easily.

2. The second one would be using the IMEI, but if the guy had replaced my board as he said I would get a different IMEI so can't judge by that.

3. Using S/N in retail box, but adding to my disappointment; I gave only the device to him so it is N/A.

4. Finding by OS customization, but as my device is an Indian one and if the replaced device is also from India, then this method would be useless.

5. Any marks/identifications made on my device ( I have installed ASF and a scratch guard in front back; that's 2 levels of protection, so hope no marks on either sides of my device). I have a loose USB flap, but dunno how it would help. If they had changed the flaps, that's gone either.

6. The batch numbers under the device (eg: 13w07- AAC) can also be used. But it can be same for two devices too. Rejected.

7. My only hope - The other numbers near the batch number (under the device). I think it would be different for each device and it's the only way to recognize two devices.

Am very worried guys. This is all I have. You can add more or help me with these above. Thank You.
[Xperia Z General] nickandre21:
Refurbished products always get a new identity like production code as well as serial/imei nos.

The only best way to judge is to visually check the phone for scratches or any thing. Or maybe even dust in the speaker grills or around the flaps.

Do not worry much if they opened it, ask them to do a water submersion test in front of you, If it goes kaput they are liable simple. Mostly if they have opened it then they are authorized by sony.
[Xperia Z General] Dpk1:
Well, as said above the best you can do is to physically examine the device for any scratches, nicks, dust or defects. Take all the time and be thorough, and if the batch no (e.g. 13W07) is newer then it is likely that yours has been replaced for a newer one. Asking the reps for demonstrating water immersion would be good especially if you're sure that they're giving back a repaired or refurbished unit.

Use the device for a while before leaving the Service center to make sure everything works normally. If all is ok then don't worry and accept it else don't.
[Xperia Z General] DeathlessOne:
Thanks a lot guys. But unfortunately, I am in TAMIL NADU! These ***** knew nothing about devices, even when I gave my Z for replacement, the rep was astonished to see a huge device and was working with it for some time. I know a lot bout them and I can assure you that they won't even wanna talk about testing a device by themselves. So no way of submersion or immersion tests here. But Dpk, there are chances that I might a 13W07 device too right? It looks like I have just to look for any physical signs of usage on the device.
[Xperia Z General] dj_richard05:
Just received my new xperia zl today which I gave for replacement yesterday. Had issues regarding the mic and phone was shutting down for an unknown reason. Was surprised to receive it the next day. The phone came covered in a plastic as you find it when u open a brand new box and has the sticker taped just like on a brand new phone. Phone looks new and smells new :P. Since its a brand new phone I'll plan to sell it off. :)
[Xperia Z General] nickandre21:
now since you spoke of selling it. I am thinking of going in for the xperia z ultra :silly: but if there's a good resale value to it.

edit: spoke to my service centre a while back they are clueless, but say a week. So i called up xperia care and they neither are giving me an answer. So mind****ing the worst service ever. My macbook has a display issue i took it in they took an hour to diagnose and put the part on order and gave me the laptop back to use till they get the part.

edit: service center says the parts are out of stock, xperia care customer support says the phone was received at the main service center. 10 days after i submitted. Their system is a mess. I envy you folks who got in 4 days flat i even highlighted this to them but they tell me the main service center got you phone on 31st. Just as i got of the call apple service calls me informing that the part has come.

Edit: still no sign or update on when will i expect my phone just that it will take some time. What should i do now? I will be going out of India after3-4 days for 2 months, if nothing happens in these 4 days then the phones stuck with them for 2 months. Told them about it but all they can say is sir we will see what we can do but it will take time.
[Xperia Z General] techpal:
I am very much impressed with service of Sony service centre. Had the display problem and gave my 5 months old Xperia Z to the service centre on 7 sept Sat and got it today morning on 11 sept. Its brand new Week27 made. He opened sealed box in front of me but handed only the phone not box.
[Xperia Z General] vigneshjayabal:
I'm also from TN

I also from TN, dude which center did u gave ur mobile for service plz tell me, did they assure that they will replace the mobile? because i've got an dead pixel issue in my camera sensor! i dnt know what to do, most of the guys from sony centre in TN didn't know anything about XZ. plz suggest me something!:confused:
[Xperia Z General] DeathlessOne:
Just received my replacement Z! Thanks a lot folks!

Buddy please don't worry. It is a manufacturer's issue and they WILL and they SHOULD provide you a replacement no matter what. I can assure you that the reps in TN don't know to work with our device so you can safely expect a replacement. If we were in North India, you could have expected to get your own device repaired by changing the camera module as I heard that some are skilled enough to do those. But, thank God we are in TN. So give it to them and if by chances, if they tell you that it will be serviced, then demand a replacement. By the way I am from Coimbatore :)
[Xperia Z General] trigger.110:
Received OTA update for Walkman version 7.12.A.0.0...:good:
[Xperia Z General] nickandre21:
well had picked up my phone on wednesday, the phone had its plastic stickers on it and works like a charm only thing the when vibrating theres some crackling noise from the loud speaker. Think i will just use it for a while maybe let that noise go, 3 weeks without a phone again is like:crying:
[Xperia Z General] n1ls:
What's the street price of ZL, ZR and Z in Bangalore?
[Xperia Z General] karun11:
Has the new firmware started seeding in India?
[Xperia Z General] Cookie Ninja:
You 6602 guys are rocking 244 and eagerly awaiting the next release....us poor Indian 6603 guys are still on 4.1.2 (253 firmware) while the rest of the world on 6603 is upgrading away.......:mad:

Dead Cookies leave mo trails...
[Xperia Z General] AndroidFreud:
Nope, I'm in India, got my phone here and still... ummm.. Rocking (if you want to call it that)...the 244 update. All you need to do is update via their Sony Update Software (Google it). I had also posted a detailed spec on installing it somewhere earlier on in this thread.

Didn't take much time at all
[Xperia Z General] h4r5h:
^Join the club! :|

http://talk.sonymobile.com/t5/Xperi...or-the-C6603-LTE-variant-in-India/td-p/344462

^Uh he's talking about the C6603 (LTE) variant. We all know that the C6602 one received the update long back!
[Xperia Z General] DeathlessOne:
Owned this monster at last!!
[Xperia Z General] piyushjeswani:
Guys,

I'm having a problem with my phone..

I can't hear the other person's voice on a call. I have to use the earphones to talk. My phone speakers are not working at all. Is this covered under warranty?

Please let me know
[Xperia Z General] dj_richard05:
Which part do u live in???
[Xperia Z General] shubhamnad:
Yes... It is covered..
[Xperia Z General] ravishah922:
Has nebdy recieved the .67 update in india????
[Xperia Z General] mith13:
Sony mobile India says it should be available for Update.

source:-http://www.sonymobile.com/in/software/phones/xperia-z/

Android version: Google Android 4.2 (Jelly Bean)

Latest available software: 10.3.1.A.2.67

Release started: 2013-09-23

so it souled be Rolling out in few days now "Keep checking daily". ;)
[Xperia Z General] lovemyarc:
Congrats! ;) So how is it compared to Z?

PS. We would like to get a detailed comparison from you. :)
[Xperia Z General] DeathlessOne:
Ha ha thanx a lot!! Will be posting my detailed review soon. Check out the Z1 forum for the review!
[Xperia Z General] ravishah922:
Nebdy recieved .67 update thru OTA or PCC??? Not available yet on my fone