yashsingh1/xdaforums huggingface dataset:
[Galaxy Note II Q&A, Help & Troubleshooting] aka_sirok:
i own my note since December, no problems at all although it is insane chip. i was in 4.1.2 (the safe 4.1.2). However since start of october, i start experiencing freezes and reboots and it is becoming worse. i checked the block test twice one about 5 months ago and another about last month. it passed correctly. i wipe my phone every month but this time it doesn't helped. Considering to send for repair but dt want to be about a month without phone... ideas?

if it help i live in spain Catalonia
[Galaxy Note II Q&A, Help & Troubleshooting] yanni wang:
Seeking for customers who had good experience in samsung fixing the sds problem!

I am a journalist of China Central Television 2. I am seeking for customers who's note2 or S3 has the sds or problem with eMMC and got their phone fix with excellent customer service from Samsung. Because things are not the same in China. Those Customers who are facing the same problem in China got refused by Samsung after service. So, in order to exposure the unfair and bad customer service in China, China Central Television 2 are going to produce a special programme, which compares the different service attitude between British and that in China. We need customers for help, to fight against the unfairness and protect customers rights. We would like to interview you, if don't mind.(We have a bureau in London) And what you need to do, is just tell us your pleasant experience. Or if you don't want to be interviewed face to face, we can do a telephone interview as well. But please reply as soon as you see my message or you can give me a call or text me. It's really urgent!

This is my contact detail:

Miss Wang

07466 547624

Thank you so much for your time and help! I am looking forward to hear from you all.
[Galaxy Note II Q&A, Help & Troubleshooting] kiay:
Hi there,

I'm currently living in Malaysia, bought my phone from internet from a UK website, and unfortunately my phone has got an insane chip as i bought it last year since it launched, and of course i rooted and flashed custom rom on it, then this August, my phone starting to get freezes, i then sent it to Samsung service center in Malaysia, at first they refused to fix it for me as this is an overseas phone unit to them, and i've rooted the phone, thus they are giving me the reason of both which refuse to service my phone, but i ended up telling them i'll pay them to fix it, as it is already not under warranty coverage, thus they agreed with that.

i then explained the sudden death syndrome to them, of how i get to know this and what should they do to help me, and i was a bit surprise that they did not know the existence of this syndrome, i then taught them how to recognise the problem and get them to help me with it. On their first call back to me telling me that the phone was fixed, i went there and checked that, it was not fix actually, i then tell them that the chip that they changed for me was still insane chip, which i requested for a second time service from them, where i need them to actually get me a sane chip, no matter how many chips they tried. then on the second call back, i went there to check it again, this time they have gotten the sane chip and fixed that problem for me, the person at the service center thanked me for explaining the situation to them as they didn't know this at the very beginning.

i reckon they have got quite a good service to customer based on this, at least they would listen to customer and pay attention to what customer needs.

Hope this helps
[Galaxy Note II Q&A, Help & Troubleshooting] lawong:
can i know how much did you pay to fix it? in Rm :D
[Galaxy Note II Q&A, Help & Troubleshooting] ilvio78:
control tells me the insane chip's presence in my phone .... but I've never had reboots or block .... the phone have a year of life. Is it possible?I am lucky or i will can have some problem in the future?
[Galaxy Note II Q&A, Help & Troubleshooting] vdb86:
I'm in absolutely the same situation, I'm not kidding, everything is the same!

I sent it today to mobiletechvideos even though my chip hasn't died yet.

We'll see how it goes, I'm keeping my fingers crossed...
[Galaxy Note II Q&A, Help & Troubleshooting] opethianskies:
I want to ask some questions...

I have an insane chip according to the app. What is an insane chip, I have read a lot of pages of this thread... but have no idea still, I know it's a bug on the chip...

Having an insane chip causes what problems??

Is my phone having possibility of brick, I'm using custom roms with stock kernel modem etc.

And also what happens if I brick it? How to make it servicable, (I know if I brick it it won't open, Service workers can see it if it's rooted or not?? )
[Galaxy Note II Q&A, Help & Troubleshooting] aka_sirok:
having a insane chip so often causes more freezes than what is "normal" even reboots.

in theory if you are in a rom and recovery sds patched you are safe. however some of "safe" users are experiencing freezes and reboots and we are scares of sds even being "safe".

well if the phone bricks there are 2 kinds soft and hard sds. the first allows to enter download mode but not to flash anything. the second kills the phone. If you get bricked and want to send for repaor you have to have the flash counter at 0 since it is impossible to determine if the phone was rooted.

hope it solved your doubts
[Galaxy Note II Q&A, Help & Troubleshooting] opethianskies:
my phone never had freezes, even custom roms it's running stable, I ve been using it for 9 months. now I'm running Android 4.3 on it. Do I bear the risk still or?
[Galaxy Note II Q&A, Help & Troubleshooting] aka_sirok:
well I'm talking about my experience and could not be the same to all other people but i never had freezes nor reboots but it started to happen recently and since i have insane chip it's probably pre-SDS...

so maybe its only me or it is not sds but that are the symptoms. You have risk since you have insane chip but maybe you'll be lucky and don't have any problem
[Galaxy Note II Q&A, Help & Troubleshooting] Taxarod:
I'm going to pick up my phone today from the repair, after only 3 days, they checked it and refused to change anything because I updated to my providers(Claro Panama) 4.1.2 update from samsung-updates.com, as it came with 4.1.1 in december last year.

I'd like to know now, that I'm getting my phone back, what should I do?, what steps should I take in order for it to not completely brick, am I safe with 4.1.2?
[Galaxy Note II Q&A, Help & Troubleshooting] aka_sirok:
Since you are in 4.1.2 you should be safe but nobody confirmed that after the "repair" by Samsung's software update you are not going to have a corrupted partition again. I'm not going to lie to you, im not developer, but although in the one hand the SDS cases have been reduced after the update, on the other some people reported SDS even after flashing 4.1.2 (+DLK7) so a software update could not solve it.

Anyway if you are in 4.1.2 affected or not you should not have SDS after at least half a year according to the earliest SDS appearances.

hope I'd explained enough well
[Galaxy Note II Q&A, Help & Troubleshooting] Taxarod:
I'll try flashing a custom rom that comes with the latest kernel, that seems to work for other people, I tried to stay on the stock side by installing only my providers firmwares but look at how they deal with the warranty now. They don't even know what is this issue..
[Galaxy Note II Q&A, Help & Troubleshooting] lee yun khong:
I can guarantee to all note2 owner, Altought your phone loaded with 4.12 firmware while unboxed. But you still cant ran away from the sds crisis.

Im the one who affected even my brand new note 2 come with 4.1.2 firmware .

Fyi, my note2 also rooted and use safe persues kernel which was come with safe patch.
[Galaxy Note II Q&A, Help & Troubleshooting] vagsvag:
You remember the chip? Was insane?
[Galaxy Note II Q&A, Help & Troubleshooting] lee yun khong:
It was insane chip.

But samsung replace chip with new sane chip.
[Galaxy Note II Q&A, Help & Troubleshooting] vagsvag:
This is good, good luck this time.
[Galaxy Note II Q&A, Help & Troubleshooting] goranbm:
I have a question. S3 is too affected with SDS, but with all firmwares after XXEMC2 have a software "fix". Is it the same for note 2 or ?
[Galaxy Note II Q&A, Help & Troubleshooting] aka_sirok:
Yes, after DDLK7 4.1.2, there is a "fix" but as said before, not sure if it is a fix or it just slows down SDS..
[Galaxy Note II Q&A, Help & Troubleshooting] vdb86:
Important information for SDS

Hi guys, I have some important information for you.

All of what I'm going to write is based on my personal experience, so I've been through all of this.

First of all, I bought my phone (N7100) on Amazon, from Worldwide Distributors.

Stay clear of them, they advertise as being a company with a good customer care and that their phones have warranties in UK.

None of that is true, at this point I have failed couple of complaints, with Amazon (and there is already an investigation going on since they received a lot of complaints regarding Worldwide Distributors) and some other institutions.

That put aside, let's get down to business.

Since the beginning of October my phone started to act weird.

It had random reboots, freezes, dropped calls and it started having a weird lag while locking the phone (It just took more time to lock it and sometimes it wouldn't lock completely, kinda just go to lockscreen and dim the screen, not shut it off).

I tried this and that, but nothing helped, eventually I found this thread and got a lot of useful information.

My phone arrived with 4.1.1. but I updated it to 4.1.2. right away (Nothing to do with this problem-didn't know about it at all, I just wanted the newest software).

And I had perseus kernel with the fix for this problem.

I never flashed a lot or changed roms, I was pretty happy with ARHD.

But it still didn't save me from SDS.

So technically speaking no one is safe, if you have the insane chip it's just a matter of time it starts to cause issues.

Btw I passed eMMC Brickbug Check memory test and Dummy file generator test, several times, so those results are not always consistent!

I sent my dying phone to Mobiletechvideos hoping that they'll be able to replace the faulty chip.

They managed to replace it and sent the phone back.

My phone has a good chip now and is functioning as it did when it was new.

Unfortunately you'll have to wait around 15 days from the moment you send it to the moment you receive it back, but if you're in a hurry there is a rush option for additional 15$.

My phone doesn't have any new issues and it didn't have any scratches on it from replacing the chip, so the guys at the Mobiletechvideos know what they're doing, and they did a good job!

At this point I can recommend these guys and hopefully they'll be able to help you guys out too.

Of course if anything new happens I'll let you know and update my story.
[Galaxy Note II Q&A, Help & Troubleshooting] segads01:
Note 2 n7100

Well men, I have my phone with a custom rom and kernel for like 8 months now, it has the defective chip, I use omega with perseus kernel (asowme rom with phenomenal battery but just 4.1.2> and now Pac man 4.3 with plasma, amazing performance, battery , well just enough to reach home, but I have 0 problems (Pac man restarts and stuff like that but is a nightly, super fast performance)
[Galaxy Note II Q&A, Help & Troubleshooting] vdb86:
Mine worked for almost a year without any problems...
[Galaxy Note II Q&A, Help & Troubleshooting] anasrizvi:
my phone sd card is dead after trying to root 4.3

Is there anyway to fix this as my card is not working in any phone or card reader. :crying:
[Galaxy Note II Q&A, Help & Troubleshooting] IT_Fan:
4.3 ? Is your phone N7100 ?
[Galaxy Note II Q&A, Help & Troubleshooting] dvn2008:
I have just received my phone back from repair, had to paid almost USD 100 for it. I noticed that the repaired phone has different IMEI than the one that I originally purchased. The shop said the motherboard was replaced. Is this normal?

Unfortunately, when I run the eMMC check software it reported that this phone has the insane chip.

Does anyone else has the same experience?
[Galaxy Note II Q&A, Help & Troubleshooting] vdb86:
Yes that sounds normal, although they could have changed the IMEI to be like the old one.

That sucks, they probably used one of the motherboards that were produced in the first couple of series, that's why you have the insane chip again.
[Galaxy Note II Q&A, Help & Troubleshooting] gangster082:
That's mine ....is that infected!?!
[Galaxy Note II Q&A, Help & Troubleshooting] Manipur:
Lucky for me. I knew someone in samsung. My warranty got over on Nov 17. I had the SDS insane chip. Nothing was wrong with the phone though.

I gave my phone a week before the warranty expired and after much cajoling, he agreed to submit the motherboard as SDS. I don't know how he did it.

After 3 days I was told to collect the phone. But when I ran emmc check, it still had the insane chip. I was livid.

Then I called up Samsung India and they told me they'd speak to their engineer. After that they changed another motherboard. And voila... No insane chip. I'm a happy man now.
[Galaxy Note II Q&A, Help & Troubleshooting] vadergr:
If I have the insane chip is it ok to use a custom rom?

I read somewhere that it is ok if I have a recent original kernel like 4.1.2 and keep using the original roms for the same reason.
[Galaxy Note II Q&A, Help & Troubleshooting] hackerse7en:
HARDWARE Daught.

my note 2 n7100 just died and i have almost 85% sure its sds (suden death syndrom), i need to know if this is the right emmc for my device

http://www.parts4repair.com/samsung-...-with-program/

i also need to know if i replace this part is just that i need to do or do i need to do something about software like flash a new software or so?

and after replacing the insane chip for a sane one, can i install any rom or the sds can back?

PS: i know that remove this IC emmc is not easy task.

thank you all
[Galaxy Note II Q&A, Help & Troubleshooting] dsaad68:
eMMC Chip and sudden death problem on android 4.3

I Have a GT-N7100 with eMMC Chip type: VTU00M and FwRev: 0xf1 , (aka Insane Chip)

I didn't have any problem after updating to Android 4.1.2 build JZO54K.N7100XXDMB2.

Will I have a problem after updating to Android 4.3 that will come in future?

or

Updating to Android 4.3 will re-trigger the Problem?
[Galaxy Note II Q&A, Help & Troubleshooting] dvn2008:
I managed to get my phone motherboard replaced again. This time the IMEI didn't change, so maybe they've just replaced the emmc chip only. I am not sure about it.

My chip is now V3W00M, fwrev 0x00, but the strange thing is the date shows as of 06/1997. That's pretty old, isn't it?

I read some members here got new chip dated 11/2012 when their motherboard got replaced, which is make sense because I remember my insane chip was dated 09/2012.

Does anyone know if this chip V3W00M has another bug? or somewhat less performance?

---------- Post added at 09:22 AM ---------- Previous post was at 09:16 AM ----------

I am not sure about Android 4.3, but when I got my phone motherboard replaced the first time, it still has the insane chip and also running Android 4.1.2 with DMB2 built. I was able to trigger the SDS on it, so I got the motherboard replaced for the second time.

I am just saying your phone may be still vulnerable, so if you still have a warranty you'd better get it replaced.
[Galaxy Note II Q&A, Help & Troubleshooting] IT_Fan:
How come your chip produced in 1997, it sounds really funny to me :D Btw, how to see the date of chip ?
[Galaxy Note II Q&A, Help & Troubleshooting] dvn2008:
It's the output of the eMMC Brickbug Check app.

I don't know the meaning of the date, just now I've checked my friend's Note 2 which was bought in March 2013 and it shows the chip Type: VTU00M FwRev: 0xf7 (sane chip) and its date is 01/1998.
[Galaxy Note II Q&A, Help & Troubleshooting] IT_Fan:
Mine is 09/2012, insane. So new chips are insane ?
[Galaxy Note II Q&A, Help & Troubleshooting] dvn2008:
I checked a number of pages on this thread, it seems no clear conclusion about the meaning of the date. The most important in the chip model and its firmware revision number.

However, I think my Note2 had the insane chip with the same date as yours (09/2012) and it got bricked even though it was running Android 4.1.2. So your phone may get SDS some day in the future.
[Galaxy Note II Q&A, Help & Troubleshooting] IT_Fan:
I am worrying about this also. I got my mainboard replaced once before. I told to the service it caused by SDS but they didn't believe, still gave me this kind of chip.
[Galaxy Note II Q&A, Help & Troubleshooting] dvn2008:
That is exactly what happened to me. R

I simply triggered the SDS again using the dummy file generator app and then sent it back to them, finally they replaced the mainboard with the sane chip.
[Galaxy Note II Q&A, Help & Troubleshooting] IT_Fan:
I did it also, I have used dummy file generator app and emmc memory checker several times in order to trigger the SDS but nothing happened.
[Galaxy Note II Q&A, Help & Troubleshooting] dsaad68:
Answer To Android 4.3 update

Some users told me this :

No, all the newer kernels/recoveries have sds fix built in. So, no worries - it won't brick your device.

http://xdaforums.com/showthread.php?p=47690763#post47690763

And

Here also :

http://xdaforums.com/showthread.php?p=47575935#post47575935
[Galaxy Note II Q&A, Help & Troubleshooting] aka_sirok:
hey guys just an appointment, the founder of sammobile have just said that his Galaxy note 3 have died... If it is a common issue(i'll check in GN3 forum) I'll not buy any samsung device. I own a GN2 with insane chip and til today no SDS and any problem but really? why they don't take care of that if it happened to 2 older devices(at least, i don't know if there are more models affected) i really don't understand that ideology...
[Galaxy Note II Q&A, Help & Troubleshooting] EmCii:
Hello guys, can you please give me few advices on those issues? I'm without a phone for 2 months now and samsung is not really fixing it.

I have the insane chip and the phone is freezing, restarting, powering off and any other unexpected stuff.

It was getting fixed 3 times now and the only thing they did was reflashing software and changing the cable. They always say that the device is tested and complies with manufacturers specification BUT whenever I start it straight after that "magic repair" it freezes while typing the pin or setting up the phone for the first time.

The issue is obviously here, I recorded video as a proof: youtube. com/watch?v=x19GHSFvnSg

Can you tell me what to do and how to actually get them to fix it? Can I apply for a refund or something like that? The phone was bought in Ireland.
[Galaxy Note II Q&A, Help & Troubleshooting] dvn2008:
Just some ideas:

Try to speak to the service center manager, complaint and reproduce the problem in front of him.

It sounds that the service center will only replace your phone if it dies, so try to kill your phone by invoking SDS :)

Clear everything by doing factory reset. Then fill up your system memory and internal memory with some large files, maybe downgrade the OS first to version 4.1.1 for a better chance (although in my case it died when 4.1.2 latest was already installed). Repeat this until the memory is full (~10 GB), reboot, delete, fill again... hopefully at one point your phone will die due to SDS.

In any case, you have sent it for repair 3 times but the problem still present .. this is a valid reason for you to shout and yell at the manager :)

Other options, in the post #1 OP mentioned one website that can repair the phone for free as long as it's under warranty and bought in EU. Maybe you can check it out.
[Galaxy Note II Q&A, Help & Troubleshooting] EmCii:
I was trying to make it die, but its seems to be undestructable. Changing OS is not an option for me. I read reviews about that repair center from #1 post, but it seems to be poorly providing service. I'll contact the company that was "fixing" the phone for samsung.

I don't think there's an option to reproduce the fault in front of someone because it just happens, sometimes every 5 minutes, or sometimes every 12 hours.
[Galaxy Note II Q&A, Help & Troubleshooting] Luckz:
My rooted 4.1.1 phone has occasionally rebooted by itself, more often when driving in the car with it hooked up via cable to the car stereo.

A few days ago, it suddenly ended up in a reboot loop and wouldn't boot past the flashing Samsung logo anymore. Had to wipe data to make it boot again.

While trying (again on 4.1.1) to restore my SMS from a stupid TWRP backup, I figured I'd check what Dummy File Generator does. Let it run for a while, cancelled at 400, then clicked on delete dummy files -- then it was stuck forever, and about an hour later I turned it off. Now it just starts to a distorted crackly screen instead of the Samsung logo.

Is this SDS yet? I also ran Triangle Away while at it, hope that didn't break things..
[Galaxy Note II Q&A, Help & Troubleshooting] aka_sirok:
is there a red light blinking on the top of the phone? anyway first you should see if u can enter recovery or download mode and try to flash a fresh firmware through odin

hope i helped,GL
[Galaxy Note II Q&A, Help & Troubleshooting] Luckz:
There's a red light for a split second when I start it up; I had download mode look normal sometimes and look garbled at other times.

Download mode does *not* show me a PRODUCT NAME, Odin complains about PIT: <ID:0/003> There is no PIT partition.

Did I SDS it?
[Galaxy Note II Q&A, Help & Troubleshooting] Simonna:
Yes, it's SDS.
[Galaxy Note II Q&A, Help & Troubleshooting] cnotes2019:
How do you fix it? I had my note 2 (Verizon) suddenly die. I can't get into recovery. I can get into download mode. I ordered a new battery cable to see if I can get my computer to see the connection and use Odin to flash back to stock I haven't tried yet but I imagine that's pointless correct ? My note 2 was rooted on jellybeans on 4.1.1. If I need it repaired who should I send it to? Samsung (texas repair center). or that company that was posted by OP in the UK?
[Galaxy Note II Q&A, Help & Troubleshooting] aka_sirok:
It cant be repaired alone(Well in fact there was some research in the developers thread but they didn't finally succeed) If you are in warranty send to Samsung and they'll fix it and if u are lucky they'll change the mainboard. If not just check nearer repair centers and compare prices(it'll not be cheap).

Hope i clafrified it somehow

bests
[Galaxy Note II Q&A, Help & Troubleshooting] cnotes2019:
Thanks ! I guess it might be best just to buy another one or another phone instead. I already have a note 3 so I might consider just getting a diff phone unless I can get a great deal on a note 2 via swappa or on contract. Thanks again ! Loved it so much :(
[Galaxy Note II Q&A, Help & Troubleshooting] cnotes2019:
Will this effect note 3s??
[Galaxy Note II Q&A, Help & Troubleshooting] Luckz:
Put it in the mail on the 11th - arrived at Samsung's local repair partner (Germany) the morning of the 16th - they took note;) of it on the morning of the 17th, replaced the board in the afternoon, put it into the outbound mail on the 18th -- it got back to me the afternoon of the 19th.

Fortunately they replaced the mainboard without moaning about any "modified" stuff.

Was prepared for this to be anything but an easy back and forth.

Of course it only cost me shipping fees to the repair people. :victory:

Unfortunately it did come back with 4.3 (Knox) preinstalled :<
[Galaxy Note II Q&A, Help & Troubleshooting] IT_Fan:
you don't like the new android version 4.3 ?
[Galaxy Note II Q&A, Help & Troubleshooting] Luckz:
I don't like being forced out of my warranty, no?

Not that I think they can legally do that in Europe. But they try.

Got a "sane" chip now, V3W00M.
[Galaxy Note II Q&A, Help & Troubleshooting] mvtm:
i guys i had my Note 2 with SDS since... March maybe...

has any solutions appear? I have warranty still. Can anyone offer help... where to send it? I have an International N7100.