yashsingh1/xdaforums huggingface dataset:
[Galaxy Note II Q&A, Help & Troubleshooting] threelancelot:
It apear I have the bad chip

Well I have mi GS not II since december 31, and it apear I have the bad chip, but my question is I read about the lasted kernel LL7 corrected the problem, but I live in Mexico and last night I have a update to my kernel to version LL3 is this the same versión of LL7 but the 3 is for latin america?

thanks in advance
[Galaxy Note II Q&A, Help & Troubleshooting] craiigman:
I have just ordered an Unlocked Version here in the UK. Do you think I may be effected by this bug?
[Galaxy Note II Q&A, Help & Troubleshooting] ante0:
Mine's 0xf7, but it's an N7105 so might be why.
[Galaxy Note II Q&A, Help & Troubleshooting] Dpk1:
I updated coz i received an OTA update notification, which said it had stability fixes (i know they always say that ;)), it was only ~35mb so went for it. Had nothing to lose as i'm on all stock rom (not rooted).

Umm.. about any noticeable changes, no nothing new to my notice except for the fact that now i can easily trim any hd video using stock video player (although, its not new but earlier it would refuse to do so, for many videos). Maybe, some minor optimizations here n there. Battery life seems pretty much the same as on DMA6 (maybe bit better).

Oh n i feel now note 2 charges pretty fast even via usb :).
[Galaxy Note II Q&A, Help & Troubleshooting] sousea:
My s note 2 is dead

Hello,

I am from Spain. Just comment that my S note 2 died 5 days ago. No charging, no turning ON, nothing, just a big brick. In the store they send it to samsung but I am worried because it was rooted. I'll keep posting.
[Galaxy Note II Q&A, Help & Troubleshooting] estugarda:
Hi sousea!

Sorry to hear that. It probably awaits us all.

If it doesn't turn on, there is nothing you can do regarding the root. Just hope you'll get it replaced.

BTW, How long have you been using it before it died? What ROM did you have?
[Galaxy Note II Q&A, Help & Troubleshooting] gaetanolip:
R: Note 2 SDS (sudden death syndrome)

hope... http://xdaforums.com/showthread.php?t=2096045

Inviato dal mio GT-N7100 con Tapatalk 2
[Galaxy Note II Q&A, Help & Troubleshooting] tabone:
mine too...

but i heard that the latest stock ROM fix this

so i have done my update :)
[Galaxy Note II Q&A, Help & Troubleshooting] [dcw]aaron:
how long have you been using your note 2? what model (n7100 or n7105)? and what revisions?
[Galaxy Note II Q&A, Help & Troubleshooting] sousea:
Just over a month

Hello, I bought it about a month ago. I root it about two weeks ago and didn't install any custom ROM. Before the root, I updated to the last update available by samsung. I think the one that brought the multiwindow option. It is the 7100.

Does anyone think Samsung can repair the phone and then check if it's rooted? If that, will they unrepair it? will they charge me?

Thanks to all.
[Galaxy Note II Q&A, Help & Troubleshooting] koalauk:
I think if its really the emmc and fried I dont think they will bother doing low level checks . They probably issued a technal bulletin internally for the repair centre and i believe they will just replace the main board and send it back
[Galaxy Note II Q&A, Help & Troubleshooting] flaski:
Here in Greece, i guy had a sudden death and send the NOTE2 to the Samsung service. They changed the motherboard but what a surprise... the new one was also 0xf1 and not 0xf7. So, there are two possibilities. One is that the 0xf1 is ok and the problem is somewhere else and the other is that they had stock some motherboards with 0xf1 (i believe that with any new phone the official service make some stock from parts) and they just put one of them into the phone. The emmc check app after the change give him as a result again 0xf1 and insane chip.
[Galaxy Note II Q&A, Help & Troubleshooting] koalauk:
Believe me amount of failed hardware pcbs I replaced due to the bad design with exact same revision etc in my work time is countless. Due to meet warranty repair and return policies they will put it in whatever they have available at the time and think about it later. In my reports at work I used the let management aware of the design flaws on some stuff and although they were aware the solution was rwplace it with whatever is available. Thats how corporates work and in Greece I believe that would be the case.
[Galaxy Note II Q&A, Help & Troubleshooting] fiddlex:
Update info?

Does a phone have to be unlocked to work with another countries firmware update? A phone my friend has is locked to vodafone ireland VDI and has the insane chip. He is looking to update to 4.1.2 for the fix but there isn't one for Vodafone Ireland yet.
[Galaxy Note II Q&A, Help & Troubleshooting] Chhayh:
Hi all

My Note II GT N7100 just crap itself 3 days a go, just did my normal charging at night, next morning just stuck on SAMSUNG logo. :mad:

My device is rooted since i bought it about 3 months ago, but no Custom Rom etc.

Will keep updated how it goes with the fix.
[Galaxy Note II Q&A, Help & Troubleshooting] mando7980:
Hi guys

Type: VTU00M

FwRev: 0xf1

My phone is affected by the bug.

What can I do to save my phone

Who can I download a kernal

I don't know anything from Android

Sorry for my language
[Galaxy Note II Q&A, Help & Troubleshooting] sos_sifou:
You need to be updated to a new firmware 4.1.2 then you're safe.

Best regards

Sifou

Using a Samsung N7100
[Galaxy Note II Q&A, Help & Troubleshooting] nabilsweet007:
emotion rom 2.0
[Galaxy Note II Q&A, Help & Troubleshooting] mando7980:
Thanks man

I already updated to 4.1.2

Baseband version : N7100XXDLK7

Kernal version : 3.0.31-679347

Se.infra@SEP-108 #1

SMP PREEMPT Thu jun 24 16:24

Build number : JZO54K.N7100XXDMA6

But eMMc still affected by the bug

Type: VTU00M

Date: 7/2012

FwRev: 0xf1

Note-II Sudden Death?

Yes. Insane chip.

What can I do ???
[Galaxy Note II Q&A, Help & Troubleshooting] sos_sifou:
Yes, the software will still show you that your eMMC is effected, because updating the rom won't change your internal chip ^_^ but the new firmware has some sort of protection to prevent damaging your eMMC.

Best regards

Sifou

Using a Samsung N7100
[Galaxy Note II Q&A, Help & Troubleshooting] Soupie:
I want to buy a Note 2 and obviously don't want one with the affected chip.

Is there any way to test without downloading any apps to the device ?

I can run tests on display models and get a promise from the retailer that their stock is the same batch.
[Galaxy Note II Q&A, Help & Troubleshooting] adytum:
By the way, if any of you on 4.1.2 experience a freeze followed by reboot, and last_kmsg has no interesting entries, chances are your phone would have been dead if it weren't for the implemented fix.

Happened to me, feels like I dodged a bullet. :D
[Galaxy Note II Q&A, Help & Troubleshooting] koalauk:
Yep it did happen and I knew that it would ha ve been dead. I was glad to not wait for 4.1.2 btu release.
[Galaxy Note II Q&A, Help & Troubleshooting] rodrigoyasuda:
Your eMMC will always be affected.

The thing is Samsung has a workaround in latest releases to "fix" that by avoiding eMMC to brick.
[Galaxy Note II Q&A, Help & Troubleshooting] -Sinan-:
Just bought N7100 a week ago and it came with 4.1.2 .

eMMC chip

Type: VTU00M

FwRev: 0xf1

Note-II Sudden Death?

YES. Insane chip.

Got root only, nothing strange happens for now.

What do you guys suggest, if I take it to service will they replace the board with safe one or do I have to wait for my chip to fry?
[Galaxy Note II Q&A, Help & Troubleshooting] rodrigoyasuda:
I don't think they will replace your board if it's working just fine. You may need to wait for the problems to happen.
[Galaxy Note II Q&A, Help & Troubleshooting] [dcw]aaron:
if the the affected n7100 units have already been updated to 4.1.2 then is it safe to root and install custom roms?
[Galaxy Note II Q&A, Help & Troubleshooting] Soupie:
May I ask you to do a little test on your phone?

Type *#12580*369# into the dialer. This will give your information on hardware and software your phone is running. This is a safe test as detailed here.....Supported USSD codes

What I am trying to do is find a test I can do on the Note 2 before I buy one. I posted earlier but got no replies. Phones I have tried locally have HW Rev 1.3 which I am thinking is a later version of the motherboard and should not have the affected chip. If yours has HW Rev 1.1 and has the affected chip maybe this is a test that can be done to find out if the phone is safe before you buy it. I am of course assuming that the display models I am testing are the same as the stock being sold.

Any comments on the above are welcome as I am a noob to this phone and could be completely mistaken about this.
[Galaxy Note II Q&A, Help & Troubleshooting] rodrigoyasuda:
Actually I have a board with rev 1.3 that has the affected chip.
[Galaxy Note II Q&A, Help & Troubleshooting] Soupie:
Thanks for replying.

Can you confirm that your emmc is VTU00M 0xf1 and not 0xf7 ?

I really want to buy a Note 2 but can't bring myself to spend so much on what may be a flawed device.
[Galaxy Note II Q&A, Help & Troubleshooting] pitflyer:
Think my $569 note ii from DailySteals in December just got hit.

Phone was working fine, was sitting on my desk. Came back and screen was dark and would not power on. OK, annoying, but thought it was a random crash (I'm completely stock, unrooted, and its happened a handful of times). Would not power back up, so did the whole pull battery and try again, still nothing. Notice when I plug it in it doesn't charge -- the red light doesn't come on. And when I press the power button it flashes red light.

All symptoms of SDS. I'll let it charge overnight and maybe I'll get lucky, but I took the gamble on NOT getting the SquareTrade warranty and now I'm hosed. I bought my Galaxy Nexus international grey market last time, no problems so I skipped the warranty ... sucks! I really like the Note II but not sure if I like paying for it twice and having to likely pay a premium to get an 'official' warranty.
[Galaxy Note II Q&A, Help & Troubleshooting] EarlZ:
Did anyone here experience the SDS on their N2, not interested in hearing about " a friend of my friends note 2 died of the SDS"
[Galaxy Note II Q&A, Help & Troubleshooting] pitflyer:
See above. I have SDS on my Note II, hereafter known as the most expensive paper weight ever
[Galaxy Note II Q&A, Help & Troubleshooting] Raging_Ken:
I just found out that my friend has the affected chip, are there any other way than to install the perseus kernel, since he's not rooted, and i don't think he will rooted it.
[Galaxy Note II Q&A, Help & Troubleshooting] supermanrj:
Update to the latest firmware 4.1.2. It believe it contain the fixed for SDS.

Installing also the custom Kernel and recovery will also fix SDS.
[Galaxy Note II Q&A, Help & Troubleshooting] smetke:
is cm10.1 save from sds?? (stock cm10.1 kernel) or i need a custom one?
[Galaxy Note II Q&A, Help & Troubleshooting] -Sinan-:
Sure :)

AP : N7100XXDMA6

CP : N7100XXDLK7

CSC : N7100OJVDMA2

RF cal : 2012.10.4

HW Rev. : MP 1.300
[Galaxy Note II Q&A, Help & Troubleshooting] akdenizx:
AP : N7100XXDMA6

CP : N7100XXDLK7

CSC : N7100OJVDMA2

RF cal : 2012.10.4

HW Rev. : MP 1.300

Is mine and affected chip :(
[Galaxy Note II Q&A, Help & Troubleshooting] rodrigoyasuda:
Mine is 0xf1 with hw rev 1.3.

I bought it about 1 month ago.
[Galaxy Note II Q&A, Help & Troubleshooting] Soupie:
Thanks for taking the time to do that.

I think I will just have to spend a bit more and get a 32GB version to be sure not to get the affected chip.

I intend to root the phone and see what custom ROMs are available and don't want the hastle of researching whether the Rom has the 'fix' incorporated in it.
[Galaxy Note II Q&A, Help & Troubleshooting] owl74:
New roms should have the fix
[Galaxy Note II Q&A, Help & Troubleshooting] owl74:
My HW rev. Is 1.301

Rf cal. 2013 Jan 16

My chip is 0xf7

The date on the back of my note 2 (battery compartment) is Dec 2012
[Galaxy Note II Q&A, Help & Troubleshooting] Soupie:
Thanks for the reply.

A lot of information is saying this "should" be OK or we "think" you should be safe. I am disappointed that Samsung have failed to release any definite information regarding the SDS other than say our new software releases contain the "fix". Well as far as I can tell it isn't a "fix", the emmc chip still has buggy software, it is a workaround. What was the problem and what is in the new software to prevent it ?

---------- Post added at 02:56 PM ---------- Previous post was at 02:48 PM ----------

This is the information I was looking for. HW rev 1.3 has the buggy chip and by what you say HW rev 1.301 doesn't.

Now I have a test I can do before I buy a note 2.

Thank you.
[Galaxy Note II Q&A, Help & Troubleshooting] Kjc99:
Take a look @ this seems if you buy a Note II with Imei greater than 3550 (witch is written on outside of box) you will get OxF7 chip

http://xdaforums.com/showthread.php?t=1993044
[Galaxy Note II Q&A, Help & Troubleshooting] remedya:
Poor Samsung Warranty

Mine died on Monday whilst I am on holiday in Southern India. I put it on charge and went to bed. It was off when I woke up and would not come on. There is a faint red flash of the LED occasionally. Mine was purchased in the UK in October 2012 and is on 4.1.1 (BTU).

I took it to the Samsung Service Centre in Calicut and they tested the battery connector terminals and said they were shorted. So they diagnosed a dead main board.

They effectively told me to get lost on a warranty repair as it wasn't purchased in India. Their computer did not recognise the IMEI. I'm without a phone for two weeks until I return to the UK at the end of the month. I'm never buying Samsung again as they don't have a worldwide warranty like Apple.
[Galaxy Note II Q&A, Help & Troubleshooting] koalauk:
From all the posts I am reading majority of the sds happens overnight when device is on charge or at night left in idle after a full charge.
[Galaxy Note II Q&A, Help & Troubleshooting] flaski:
Thats right. Mine is with 0xf7 chip and 1.301 is the HW:
[Galaxy Note II Q&A, Help & Troubleshooting] pitflyer:
Not mine. Mine was after a full day of not being on a charge and not being used (so probably around 70% battery, since it was just idle). Went down to look and the screen was dark and phone unresponsive. Completely stock, did not root, etc.

Went out and picked up an L9 as a temporary phone while I figure out if Samsung UK will take care of this somewhere.. otherwise, I love the phone but ain't sending Samsung another $600 because they sent out defective phones.
[Galaxy Note II Q&A, Help & Troubleshooting] EarlZ:
Sorry, I must have missed it when I was still composing the message. Your the first one I believe to have this in XDA i would suppose
[Galaxy Note II Q&A, Help & Troubleshooting] majdmas:
shouldnt the new released update with the fix patch fixed this issue?? i flashed a "safe" kernel with this patched included..am i really safe now??
[Galaxy Note II Q&A, Help & Troubleshooting] AjunNg:
I also experience a similar thing regarding SDS, but the phone did not die.

It was after plugging in the USB to the PC, and transferring some files.

I unplugged the cable, and it just turned off.

I couldn't do anything to it, holding the power button doesn't do anything.

I had to replace the battery with a spare and that fixed it.

I was afraid at first, but didn't think it was SDS, but maybe a pre-SDS fart.

It hasn't happened after downloading the DLL7 4.1.2.
[Galaxy Note II Q&A, Help & Troubleshooting] pitflyer:
I thought that too (As others have reported battery issues) but I have a second battery and I have the same issue with that one.. I guess its always possible TWO separate batteries went bad but I'm still believing SDS. I've reached out to the company in the OP to see if they can verify my phone is under UK warranty and if I can send it to them for repair. International postage both ways is a pain but better than a $600 paperweight. If its not eligible for repair, then it will be interesting to see how much they want to charge to repair it.
[Galaxy Note II Q&A, Help & Troubleshooting] koalauk:
Dont forget although UK samsung happy to repair your phone they will not accept inbound parcels due to the customs etc. You ll need someone in uk to ship it within the uk
[Galaxy Note II Q&A, Help & Troubleshooting] pitflyer:
Do you mean Samsung UK or Anovo operating as Samsung UK repair center? I called Samsung UK and they said no, when I escalated they sent me to Anovo or Regenesis. I called Anovo and they said I could send it to them, just needed to pay for return shipping (28). Gave me a reference number and said unless I damaged it (water or otherwise) it's covered. Same answer from the PhoneLand shop that is in the OP -- they answered via email and said they would repair it, just pay for return shipping (just a bit less).

I was torn between sending it to Anovo (big company, maybe a bit more accountability but also harder to get a hold of anyone) vs PhoneLand (small company, but they were very responsive via email) .. either way not knowing someone in the UK I take a risk, but given right now its a paper weight I have to try something. Still not sure, literally have the paperwork to send it to either and trying to make a decision.. weird that Anovo would not take an international parcel given they told me to send it to them and have my US address on file and was going to bill me for the return shipment?
[Galaxy Note II Q&A, Help & Troubleshooting] killerbuzz:
this is exactly what happened with me .. i didn't use it all day and before sleeping checked and it had 70% battery so decided not to charge it .. next morning when I tried to check my emails .. the phone was dead ...tried everything .. swapped batteries .. nothing happened except for a dim red light .. took it to samsung UAE .. got it back the next day and they told me they changed the main board ..

first thing I did when I got it back is I checked the eMMC and it was FwRev: 0xf1 .. so i rooted it and flashed Perseus kernel ...

this is a nice device and I hate to go back to apple .. but if it continues like this I will be forced to go back ... I can't afford losing my data everyday because of a stupid bug .. which samsung didn't fix

I couldn't find a good confirmation that 4.1.2 fixed this bug .. I still have another 8 month of warranty hopefully I won't need it :fingers-crossed:
[Galaxy Note II Q&A, Help & Troubleshooting] nehalkulkarni:
samsung galaxy note 2 dead

my samsung galaxy note 2 died this morning

i rushed it to the service centre here in india and the officials told me that the phone is dead and has motherboard issues and apparently affected by the sudden death syndrome.

as i have purchased the phone outside india i cant claim my warranty.

really sad and depressed on the whole fiasco and on no fault of mine
[Galaxy Note II Q&A, Help & Troubleshooting] killerbuzz:
it sucks ... Samsung should force their dealers for international warranty ... specially when their machines are defective .. the funny part I thought when they changed my main board I would have a safe chip .. but that wasn't the case :confused: so it means if I don't install a custom kernel I might go through the same stupid thing.:silly:
[Galaxy Note II Q&A, Help & Troubleshooting] ts.shay:
eMMC Check

I am not so sure about the app.. I know we don't have to look at the part where it says Sane/Insane Chip. However, whenever I use the app, that area changes. At first, it told me "No. Sane chip." When I did the test again today, it said "Yes. Insane chip." I mean, the chip isn't even changed/replaced. So, even after applying the patch (ie, the newer ROMs with newer kernels + bootloader), the chip result should be the same. With that area suddenly changing, I just don't know if it can really detect the chip properly. Again, it has been said that we just have to ignore that part of the app. ^.~
[Galaxy Note II Q&A, Help & Troubleshooting] naztybox:
I guess im lucky. I have the affected chip in my note2. I only rooted it and install sds fix after 15days because of the return policy of newegg.
[Galaxy Note II Q&A, Help & Troubleshooting] asifanwaruk:
FYI that my Note2 experienced SDS over the weekend.

Bought new from reputable ebay seller in October 2012 and worked fine since then (seems to be a French model).

Went to bed on Sat night and had phone by bedside as usual (not charging, just sitting there). Woke up Sun AM and was dead as a dodo. Very faint flickering red LED on front and unresponsive.

I actually set up a repair with Samsung UK (under the "power" option) but then was given a weird Freepost address and when i googled it, there were some folks who had issues getting their devices delivered to that address. So I went with the small shop in Oxfordshire that was listed in the OP. I called them up and they said it sounded like SDS and would take two weeks. Posted out yesterday from Glasgow for £6 insured and tracked and arrived today.

My fear: I was running ARHD 4.1.1JB and obviously rooted.... I hope nobody notices/cares or else I am out of luck.

Will keep you posted on any developments in the case.

:(
[Galaxy Note II Q&A, Help & Troubleshooting] EarlZ:
For those who experienced SDS on their noteII how are you guys able to tell that its the SDS bug and not some other random thing failing on the phone ? A friend of mine who got the note 2 last Oct of 2012 has the affected chip and is still on 4.0.4 till now ( didnt bother doing OTA's ) and her phone is working up until now but it would be interesting though if it fails along the way.
[Galaxy Note II Q&A, Help & Troubleshooting] Soupie:
The FSFE (Free Software Foundation Europe), has concluded that rooting and flashing our devices don't void their warranties. Manufacturers can't refuse to repair a device because modifying or changing system software is not a sufficient reason to void the "statutory warranty". The seller has to prove that the defect is caused by user's actions before completely voiding the warranty. Unless that, the standard 2 years of the warranty is still valid. So the Directive 1999/44/CE dictates1 protects consumers even if they have rooted and flashed their system in order to use custom ROMs.

http://xdaforums.com/showthread.php?t=1998801
[Galaxy Note II Q&A, Help & Troubleshooting] asifanwaruk:
Cool. I hope this sticks!

(sometimes David vs Goliath can be unfair)

---------- Post added at 01:06 AM ---------- Previous post was at 01:04 AM ----------

Personally speaking, the constellation of symptoms match those listed for SDS and it is a KNOWN issue. Of course once you get it, there is little other testing or diagnostics you can do cos you just have a black screen and a paperweight.

But when I described the details to the phone repair shop (listed in OP), the guy said it sounded very like SDS.

I think when you get it, you pretty much know that you have it.....

:)
[Galaxy Note II Q&A, Help & Troubleshooting] pitflyer:
I think the main symptom of SDS is the phone will not power on or charge AT ALL -- not in bootloader mode, no Samsung Galaxy splash screen - nothing -- just the red flicker of the proximity sensor when you hit the power button.

I'm more international than Glasgow but I guess I'll go with the OP and send it to that cell phone shop in Oxfordshire too. They do offer service for US, just gotta pay postage (and they charge a fair price for that).
[Galaxy Note II Q&A, Help & Troubleshooting] Soupie:
From what I have read Samsung are repairing phones that have suffered SDS no questions asked, and that is in Asia where I am based, so not covered by any EU legislation.

Of course Samsung are well aware of the problem and I would guess they are keen to avoid any adverse publicity regarding their flagship model which warranty disputes may generate.