yashsingh1/xdaforums huggingface dataset:
[Galaxy Note II Q&A, Help & Troubleshooting] DumbDumb:
note just died

My samsung note 2 just died.. was on the phone talking to a lady helping her fix her computer over the phone and bam.. nothing no shut down..nadda.. was on the charger to when this happened..

What im wanting to know is my screen cracked falling from my front passenger seat to the floor mat in my car.. wasnt a hard stop..just stopping at a yellow and it cracked.. but it still worked fine.. worked for like a month and now nothing.. is this covered by warrenty even if the screen is cracked?

id take it back with the cracked screen if they fix the other issues lol... i just want it fixed.. bought it for the whole damn no contract price so i could put it on metro..

p.s. some times rarely if i let the phone sit with no power and plug the charger in a red light on the top right corner kinda flickers and then I will see the battery starting to charge.. it looks that way for about 3-5 seconds then black screen again..

this is SDS right?
[Galaxy Note II Q&A, Help & Troubleshooting] bushako:
These guys will do anything to make sure you don't get to claim warranty and a cracked screen would be at the top of the list, that would be enough reason for them to turn you away even though the real issue is unrelated. Give it a try though nothing to lose.

Sent from the rabbit hole.
[Galaxy Note II Q&A, Help & Troubleshooting] ForbEx:
Pleasure for all , if your device died write your fw what did you had when it died. It could be helpful for all.

Sent from Galaxy Note 2 via paid Tapatalk
[Galaxy Note II Q&A, Help & Troubleshooting] DumbDumb:
WELL I DO HAVE REPLACEMENT GLASS.. SHOULD I PUT IT ON BEFORE SENDING IT OUT.. ALSO THE FALL WAS LESS THAN 4 INCHES..

slow stoop.phone slowley slid off the seat and landed right in front of it..and it cracked.. i thought the glass was supposed to be tougher than that..
[Galaxy Note II Q&A, Help & Troubleshooting] remedya:
This does seem to be two separate matters of glass breakage and SDS. There is no way to be sure on this forum. I suggest you send it to be fixed.
[Galaxy Note II Q&A, Help & Troubleshooting] ashuzzz:
Is there any way?

My phone just got hit an hour back and won't switch on. Seems SDS. So my only choice is to take it to a Samsung repair center?
[Galaxy Note II Q&A, Help & Troubleshooting] asifanwaruk:
Update:

I had originally signed up for Samsung UK repair but their final web page gave me a dodgy Freepost address (actually JUST one single Freepost line as the ENTIRE shipping address), so I shipped it off to Oxfordshire as I stated earlier.

Well, today I got a padded envelope and a nice letter from SamsungUK, giving me free postage to them. This one has a much better address on it thus:

Freepost RTCC-STAS-HXXS

Service Centre

Waindyke Way

Normanton Industrial Estate

Normanton

WF6 1TF​

If I had known this was coming, I might have just waited for it and sent it directly to them. It was their daft earlier Freepost address that scared me away.

Anyway, just an FYI for anyone out there.
[Galaxy Note II Q&A, Help & Troubleshooting] larry_thagr81:
Were you already running the latest firmware?
[Galaxy Note II Q&A, Help & Troubleshooting] bushako:
If you put it on yourself you can forget about the service center they won't even touch it once they find out, which they will very easily. Honestly, the only way to keep your warranty void is if they fix the screen on your expense. After that if they find out that it's completely unrelated to the SDS they might replace the chip/motherboard through warranty.

Sent from the rabbit hole.
[Galaxy Note II Q&A, Help & Troubleshooting] asifanwaruk:
I am one of the folks who could never get proper wifi on any 4.1.2 ROM. I had copied my 4.1.1 wifi folder over and it was BETTER (ie it DID connect and worked mostly) but when I was on holiday last week it failed to conenct to the hotel wifi. So I used CWM to restore to a 4.1.1 backup I had (ARHD 4.1.1). I always thought I had the Perseus kernel in that OS but of course no way for me to check that now!

Just hope they fix it. Bit of a bummer.

I am using an HTC Wildfire A3333 loaner right now (Androind 2.2.1 and slow as molasses in January!) - man I miss my Note2 big time!
[Galaxy Note II Q&A, Help & Troubleshooting] DumbDumb:
ok just got off the phone with samsung and expected to be paying out the butt for the cracked screen but it wasn't bad at all and there going to fix the phone under warranty..

cost of the screen was 179.99 for it being cracked and they said any thing else that had issues was covered also.. so im shipping it out today..

Ill keep you updated when i receive it back..
[Galaxy Note II Q&A, Help & Troubleshooting] loty78:
My Note 2 died even with 4.1.2 firmware

Hi guys. My Note 2 just died this morning. Faint red light blinking and wont turn on. I have a spare samsung original battery so tried that one too but nothing happens.

I was running the stock ROM and never tried rooting the phone or install custom roms. The phone was bought early October in Thailand from Samsung Store.

The bad news is i upgraded to 4.1.2 straight as it came out couple of weeks back and still got SDS today. The day before this happened, the phone froze couple of times and was behaving very strange, crashing apps and generally very slow. I tried restarting couple of times, thought its cause of some new installed app (installed Google Googles the day before). Well, today morning it was dead as a brick.

I purchased the phone the day it came out in Thailand (came out 2 weeks earlier there than Europe). Im based in London UK so not sure i can send it for repair to Samsung UK.

Im sure it has nothing to do with this, but was having issues with the Class 10 Sandisk Ultra 32GB card in it before. Phone would mount and then unmount the card continuosly until the card got damaged. Had to replace it with cheap class 4 16gb card and since no problems with that.
[Galaxy Note II Q&A, Help & Troubleshooting] supermanrj:
Hi may i know where in Asia does this repair? Thank you.
[Galaxy Note II Q&A, Help & Troubleshooting] estugarda:
Which 4.1.2 did you have?

Not all 4.1.2 were DLL7 - the version where the fix supposedly appeared. Many people had 4.1.2 DLL4. I believe there were others too, prior to DLL7.
[Galaxy Note II Q&A, Help & Troubleshooting] ForbEx:
I think DLK7 is safe only

Sent from Galaxy Note 2 via paid Tapatalk
[Galaxy Note II Q&A, Help & Troubleshooting] Soupie:
The Samsung Service Centre in the country the phone was registered for warranty. As far as I know they will not accept phones from another country.
[Galaxy Note II Q&A, Help & Troubleshooting] :
Sorry to bust your theory but I have HW rev 1.300 and yet eMMC check tells me

Type: MAG4FB and FwRev 0xf7

Regards
[Galaxy Note II Q&A, Help & Troubleshooting] Soupie:
My theory relates to the N7100 16GB international version of the phone as that is the one available locally to where I live (Thailand). Sorry I should have made that clear.

What is the model number of your phone? SGH-I317M ?
[Galaxy Note II Q&A, Help & Troubleshooting] loty78:
not sure, and i cant check now. but i installed it only once, didnt install any additional updates after. so possibly the 1st one.
[Galaxy Note II Q&A, Help & Troubleshooting] Snake-87:
Hi, this is the second time i got this stupid SDS the first time with the galaxy S3 now with the note2 what the hell !? is there any chance that i can recover my date ? im putting something on the SD and the rest on the phone memory . i dont want to take it back to samsung they will give me a new one but i want my DATA ! i got my pics put not all of them and i need my notes and messages , is there any any way i can fix it ? i just went to 24 Samsung store and get a new battery and the problem is the same .

plz help :(
[Galaxy Note II Q&A, Help & Troubleshooting] fade2black101:
It cracked from falling onto your car mat?

Samsung should be ashamed of themselves. It's not enough that they make this phone seem cheap and plasticky in comparision to htc or iphones, but they also don't even bother to make it stronger!

Pathetic.
[Galaxy Note II Q&A, Help & Troubleshooting] ForbEx:
If you had sds you can't recover any data

Sent from Galaxy Note 2 via paid Tapatalk
[Galaxy Note II Q&A, Help & Troubleshooting] bioan:
What ROM were you on? Did you have 4.1.2 with sds fix?
[Galaxy Note II Q&A, Help & Troubleshooting] soljakid:
i used emmc check, and it says vtu00m 0xf1 . its running 4.1.2 and says YES. Insane chip. lol

should i be worried?
[Galaxy Note II Q&A, Help & Troubleshooting] D3_:
That'll say insane chip either way since it just checks the hardware.

If you're running a 4.1.2 ROM which is DLL7 or later, SDS should supposedly be "fixed"
[Galaxy Note II Q&A, Help & Troubleshooting] rodrigoyasuda:
It doesn't matter if you are runnibg 4.1.2, your chip will always be affected.

If you are running the newest 4.1.2 you are probably safe as it has a "fix" that for the problem.
[Galaxy Note II Q&A, Help & Troubleshooting] bioan:
What you said there is very confusing for most users. You said that apple taste good, but they don't. :)
[Galaxy Note II Q&A, Help & Troubleshooting] rodrigoyasuda:
Let me rephrase that then.

The eMMC chip can't be changed unless you change your motherboard.

The problem is in the firmware inside the eMMC chip.

Samsung released a "fix" that will supposedly prevent the problem from happening in the kernel.

The problematic emmc chip will always be inside your phone, but the problem will not happen because of the workaround samsung implemented in the kernel.

So, that's why your chip will always be affected and why the newest releases might not kill your phone.
[Galaxy Note II Q&A, Help & Troubleshooting] oulouloul:
My question is:

i'm affected too.. (it seems by checker app:insane)

But im running on aokp cm10.1 (pacman all in one rom)

i didnt flash any kernel. Original from pacman rom.

Am i safe on aokp?
[Galaxy Note II Q&A, Help & Troubleshooting] bioan:
As far as I know, cm10 based rom got the fix for some time. You are safe.
[Galaxy Note II Q&A, Help & Troubleshooting] oulouloul:
Thanks man..

By the way, if we all choose the newest samsung custom roms, we are safe. But i didnt get it: which is first safe rom-kernel base (from samsung)? Confused same as the others..
[Galaxy Note II Q&A, Help & Troubleshooting] bioan:
DLLK7
[Galaxy Note II Q&A, Help & Troubleshooting] manhattan212:
I just purchased my note 2, yesterday.

ROM: N7100XXDLK7

eMMC Check

Type: VTU00M

Date 12/2012

FWRev: 0xf7

I'm not going to be rooting this phone or anything of that sort.

I'm planning to keep it pure; and anything not OTA, is just not happening.

Is it doomed?
[Galaxy Note II Q&A, Help & Troubleshooting] rodrigoyasuda:
0xf7 doesn't have the SDS problem.
[Galaxy Note II Q&A, Help & Troubleshooting] loty78:
can you guys suggest an adress or phone number to contact here in the UK, if my phone died from SDS? i read all the thread and someone mentioned some service company in oxfordshire but i cant find any adress or number for them.

what would be the correct procedure to follow, who contact first?
[Galaxy Note II Q&A, Help & Troubleshooting] [dcw]aaron:
if it's not a big hassle on your part, can you tell me what's the 1st 4 numbers of your IMEI (is it 3550 and/or above)?

and can you do this test (on your dial pad input *#12580*369#) and tell me your Hw rev? i just need to confirm something in order to get a 0xf7 chip just by looking at the infos i asked for you. thanks!
[Galaxy Note II Q&A, Help & Troubleshooting] remedya:
I sent my Note 2 to Phoneland in Bicester, Oxon (see OP) and they can't fix it. They are sending it to Samsung who typically have a 10 day turnround.

Seeing that Phoneland cannot fix an SDS fault, I should have gone directly to Samsung in the first place.
[Galaxy Note II Q&A, Help & Troubleshooting] asifanwaruk:
They also sent mine to Samsung (and told me they would on the phone before I sent it to them), as this is not something a remote service centre can fix. But I STILL chose to send to THEM rather than direct as this way I have a friendly and responsive human being on email to ask for updates. Dunno how helpful Samsung would be if I contacted them, but this wee shop is very nice. They responded within the hour to my email and said they expect to get it back by the end of this week.
[Galaxy Note II Q&A, Help & Troubleshooting] dr.ketan:
Here what possibility is

you have purchased it in thailand, and updated to 4.1.2 couple of weeks back

So if i remember correctly last updates released for thailand is in last 2 wks, and you have updated at least 3 wk back (you posted this already 1 wk back) so likely your 4.1.2 update may be LL7

though it is known LL7 had SDS fixed, but if someone remember LL7 was released and it was rolled back soon after that, i exactly remember in countried where LL7 was released and rolled back, user of those countries were complaining of they suddenly getting msg they have already latest firmware installed irrespective of firmware they are having. so possibility also there LL7 may not have proper fixed for SDS and for that reason only samsung may have rolled back ? though we will never come to know by samsung what was fact. b'coz there was no any apparent reason was there to rolled back firmware. ( can we think just for battery issue samsung rollback release, as only known issue on LL7 was there is poor battery management)

Another thing SDS issue happens with cumulative effect, and possible damage was already there if you have used older ROM for longger time and it resulted to death after reasonable damage.

anyway these are the possibilities we can think and disappointing thing is we may newer come to know what exactly happening.
[Galaxy Note II Q&A, Help & Troubleshooting] remedya:
I have lost faith in Samsung after this SDS problem which means being without my Note 2 for a month. Also Samsung's limited territorial warranty is useless. I'm going back to Apple for peace of mind.
[Galaxy Note II Q&A, Help & Troubleshooting] asifanwaruk:
Update: got a phonecall from Phoneland (the small shop in Oxfordshire) who said my phone came back in from Samsung today as expected and is working fine (mainboard replaced). Took my debitcard details for insured and tracked next day shipping back to me which means will arrive Monday. I will update the thread with details of the new board once I get the phone in hand.

Woo hoo! Cant wait to get my phone back!
[Galaxy Note II Q&A, Help & Troubleshooting] Snake-87:
thats so sad, even my SD is currapted !

stock i didnt change anything, i was on the latest update i gusee.

i went to samsung and they replace the motherbord next day..when i went home the phone is dead ..AGAIN ! i replaced the battrey this time and it workd.

now im safe ? i checked the eMMC mine :

Type: VTU00M

FwRev: 0xf7
[Galaxy Note II Q&A, Help & Troubleshooting] MSK1:
OMG

I was a victim last night.....

Battery went to dead as charging cable was unplugged.

No way of turning it back on - left the charger on for 1 hour this morning and NOTHING!!!!!!!!!!

(I downloaded a firmware upgrade before going to sleep - it was in progress when I went to sleep - so dont know if this is related)

I am so angry!!!

A couple of questions

1) Will P4U/samsung fix this? If so how?

2) Will it be a temporary fix or will they replace the phone entirley?

3) Will it remain a fundamental problem? ie when my warranty expires - could it still happen?

4) I had backed up via "carbon backup" on to my SD card. Will I be able to recover the phone data?

5) Is it correct that I will get battery drain after the fix?

Thanks in advance.
[Galaxy Note II Q&A, Help & Troubleshooting] KyleDevlin12:
We're you on 4.1.1 or 1.2 ?

Sent from my GT-N7100
[Galaxy Note II Q&A, Help & Troubleshooting] MSK1:
I dont know - but hadnt updated my firmware for quite a long time.

In fact I think i only had an update shortly after buying it in November.

I think I was on 4.1.1???

Does it make a difference?
[Galaxy Note II Q&A, Help & Troubleshooting] dr.ketan:
Yes

Firmware released 4.1.2 in 2013 believed to have fix for it.
[Galaxy Note II Q&A, Help & Troubleshooting] MSK1:
I was downloading an automatic firmware update last night.

Thats the only update I have had in 2013.
[Galaxy Note II Q&A, Help & Troubleshooting] dr.ketan:
Yes but it would have bricked just before applying update.

Really bad luck.
[Galaxy Note II Q&A, Help & Troubleshooting] htc.hd:
Hi guys

I m confused little bit.

I have

4.1.2

Baseband -n7100DDDLK6

KERNAL - 3.031-679347 feb-4 2013

Build number -MB2

NEVER ROOTED AND ON STOCK.

So there are chances for sds bug?

Sent from my T-Mobile myTouch 3G
[Galaxy Note II Q&A, Help & Troubleshooting] dr.ketan:
you are having newer ROM which believed to be have SDS patch.
[Galaxy Note II Q&A, Help & Troubleshooting] MSK1:
does the fix 100% solve the problem?

Will I have the issues I noted above? ie the 5 questions?
[Galaxy Note II Q&A, Help & Troubleshooting] dr.ketan:
See one can not stamp it as you know samsung never uttered a word for same.

But our elite developer have reported fix in new kernel and recovery and we have not seen any case bricked on latest ROM, so we hope it is fixed.

1.by changing Motherboard

2.as said above

3.as discussed above you need to update to latest ROM ASAP (may be replacement will come with newer ROM preinstalled)

4.If you dont have root, you can't backup Application data, I think you copied internal memory and that won't have any application or contacts/SMS like stuff

5.I personally found no much difference in newer ROM may be little high.
[Galaxy Note II Q&A, Help & Troubleshooting] MSK1:
Thanks - will the items on my SD card be safe?
[Galaxy Note II Q&A, Help & Troubleshooting] dr.ketan:
yeah data on Ext SD will remain untouched, I advise to remove Ext SD before sending it to service station.
[Galaxy Note II Q&A, Help & Troubleshooting] MSK1:
I have removed. I hope they dont take long fixing!

I read that its only certain phones {ie certain chip references} that are affected by this bug. If they change the motherboard then shouldnt this mean that its safe from SDS even without a ROM update?
[Galaxy Note II Q&A, Help & Troubleshooting] dr.ketan:
Yeas S3 and Note2 affected

only some revision of chip have this issue

If replace board not having that bad chip, then it will safe on old ROM too

here application you can check

https://play.google.com/store/apps/...sIm5ldC52aW5hZ3JlLmFuZHJvaWQuZW1tY19jaGVjayJd
[Galaxy Note II Q&A, Help & Troubleshooting] asifanwaruk:
I got my Note2 back from Oxfordshire shop today (next day delivery, was mailed out yesterday).

Mobo was replaced of course but unfortunately I was given new one with buggy chip still in it.

Not a huge deal I suppose as would never be using an older firmware now so I suppose no biggie.

One nice thing: I was one of the folks whose phone could never properly connect to wifi on 4.1.2 ROMs. Well new mobo connects fast and stable now so that is a nice bonus.

Also for some weird, reason the phone is MUCH faster than the 'old' one. Booted up so fast I thought something was wrong! Overall use is much faster. It came with LK7/MB2 installed and I flashed over with the pre-rooted LK7/MB4. Maybe it is just the newer ROMs but havent seen anybody else mention a tangible speed increase in them. Maybe my mobo was always a bit iffy and I never knew.

Anyway have to admit to being super happy right (nice to have the Note2 back. Dont realise how much you love it until it is gone and using an stinky HTC loaner!).

I forgot to ask the shop how much/easy would be to replace my screen glass as tiny annoying scratch on it, but oh well.

Wanted to give my thanks and support to the folks in Oxfordshire. Although this is a Samsung-only repair job, it was a very pleasant experience to have these guys take care of it all for me and they were polite and responsive on email. I am not affiliated with them in any way, but good customer service deserves praise, and hopefully this is of use to someone out there.
[Galaxy Note II Q&A, Help & Troubleshooting] funjabi:
My New Note 2 shows details as

eMMc Chip- Vtu00m

fwrev: oxf7

is it safe??
[Galaxy Note II Q&A, Help & Troubleshooting] rodrigoyasuda:
Yes, it is safe.
[Galaxy Note II Q&A, Help & Troubleshooting] funjabi:
I was confused as the chip no. was same but the fw version was different.

Thanx A lot.

The packing says feb 2013
[Galaxy Note II Q&A, Help & Troubleshooting] funnytn:
Hello everybody

I just update my phone last week with a Turkish stock Rom. Please check a file attached for details.And tell me if I'm safe from SDS

Many thanks

Envoyé depuis mon GT-N7100 avec Tapatalk
[Galaxy Note II Q&A, Help & Troubleshooting] dr.ketan:
Yeah its new sds patched rom.
[Galaxy Note II Q&A, Help & Troubleshooting] funnytn:
Many thanks dr ketan I appreciate

Envoyé depuis mon GT-N7100 avec Tapatalk
[Galaxy Note II Q&A, Help & Troubleshooting] Cruzaders:
I have the brick-ON firmware.

I'm now using the omega v12 (4.1.2) and XXDMB2. Am I safe?
[Galaxy Note II Q&A, Help & Troubleshooting] CharlieGarg:
Hi bro

I have installed the app u told..... nd it in there its written" Yes.Insane Chip"

does it mean my cell got affected by this thing :(
[Galaxy Note II Q&A, Help & Troubleshooting] dr.ketan:
It just showing your device is prone to sds

Once you install latest sds patched rom then you should safe.

Even on latest rom it will still suggest insane chip, bcoz it just showing hardware, it won't understand you have patched rom or not.

So if you already flashed sds patched rom then nothing to worry.
[Galaxy Note II Q&A, Help & Troubleshooting] thez3ro:
Ok, i read all this... And my chip is insane, brick bug happy, and sds prone...

So im now on dualnote 6.3 ubdma3, and i have the perseus kernel(they say that it has a sds fix included)... That means that i should be ok, im avare of that...

So my question is , presuming that my counter is on 0, if my phone still dies, and i send it to samsung for warranty, will they know i had a custom rom and kernel on it?
[Galaxy Note II Q&A, Help & Troubleshooting] dr.ketan:
If your flash counter is 0, then they should repair under warranty.

In sds they will never come to know about your rom, but in some cases of sds still recovery remains intact in that case they can detect it if you have custom one.

Presence of custom recovery /kernel will raise flash counter once you reboot to recovery even you have reset it with triangle away.

You need to use option reset count on every boot in triangle away.
[Galaxy Note II Q&A, Help & Troubleshooting] n4naveen:
I have the affected eMMC Chip Please help me to install Perseus Kernel and Omega v12 ROM to be safe in future. I have'nt updated my software ever since I bought the device.

Baseband version : N7100DDALJ1

BUILD NUMBER : JRO03C.N7100XXALJ3 .... kernel dated oct 10-2012 .. I want to instal omega ROM and perseus kernel .

Right now on Stock 4.1.1 without any problems!

Please tell me in Step-wise what to do? ... whether to root now with any specific method or First Update from Samsung and then root or so on ..(heard lot of problems are after the update), Do's and Don't to avoid SDS , I cant loose 40,000 bucks (Rs.) now :( .. my only mobile :(..

BTW I'm new here.