[Galaxy S III Accessories] mouseglider:
Just an update to your update and the wonderful problems of the first run of a new product!

Just an update on my purchase. I ordered 3 clear and they all worked great however after a few days/weeks they all broke with normal regular use. Answer; I upgraded you to a new non blemished Matte Black free at no cost to you, and because of your problem on breakage and a few others that have reported the same, I have found that some Matte/Glossy Clear versions had some inconsistent plastic mixture causing breakage, and I have since then taken them off the website. Those that had problems were replaced "free of charge" to the user just as I did for you.

Received black replacements and those broke too. Answer; you received "one" upgraded Matte Black replacement for the "one" broken Matte Clear blemished version that was at no cost to you - you also wrote me about a week later and stated that you broke another Matte Clear one, but also stated you didn't need a replacement per your email but just wanted to let me know - thank you for that information - but as I said before the Matte/Glossy Clear had some inconsistent plastic mixture, but rather than taking a chance, I pulled them off the website.

Website states there's a warranty however they'll charge you for replacements. Answer; no, the website does not say we will charge you for replacements and never have charged any one, But I did offer to upgrade you to two more Matte Blacks without returning your two remaining Matte Clears for the cost of shipping only and stated the cost would be about $2.35 for one upgraded part or around $3.35 for two upgraded parts to you.

Nice idea but these are not durable at all. Answer; sorry you happened to purchased the Matte Clear blemished at 70% off, that is why I offered you the upgrade for just the cost of partial shipping. I did that so you could save the cost of shipping back to me on the two remaining Matte Clears.

With that being said, there will always be those that are a little more rough on their accessories and will "break" things even in cases where others under normal and same usage will not.

Almost all kickstands that have broken were due to improper closing of the kickstand and snapping the short middle support section, more so than even the poor plastic mix. It seems that when a product is so simple, people just don't bother to read the instructions on "how to close the kickstand", therefore I am trying to come up with a better "open and close instructions" for those that might get that far to read them, and a better more robust product while keeping to its thin design and lightness for those that are more heavy handed.

For those that had problems, see: Alternate Way to Close kickstand4u tm (YouTube .10 sec)

http://www.youtube.com/watch?v=kVYXCUIEJgY

Simply close ks4u by laying on its back and pressing on the device as shown in the video.

The next run will be "much improved" for those that don't read instructions and are heavy handed, and with improved plastic mixture. But rest assured, if anyone needs a replacement for a broken kickstand4u tm, they will be replaced at no charge to you. Those that bought Matte Clear blemished units at 70% off can be upgraded to non blemished Matte Black units for just the cost of shipping as stated above in the paragraph 3, or a full refund of the product less your original shipping until 06-01-2013 even if you bought back in January 2013. So "one80oneday" and others, that gives you six months from date of purchase for a full refund on the Matte Clears or pay a small shipping charge for upgraded Matte Black kickstands.

Thanks for the understanding. Also note that not all Matte/Glossy Clear kickstands had inconsistent plastic mixture? I will take care of any problems that anyone has at no charge to you. Our normal warranty is a 1 year free replacement (first 6 months are replaced free with no shipping charges, the last 6 months will be replaced free except for a small shipping charge - see paragraph 3). The future product Will Be Improved!

---------- Post added at 02:09 PM ---------- Previous post was at 02:05 PM ----------

Your kickstand4u tm has been shipped - Please watch the video below - especially if you are the kind of person that doesn't read instructions! :laugh:, as this is the best way to close the kickstand4u tm when they are new, because you are closing the kickstand at the "very end and edge of the blade" where it is intended to be pressed if closing by hand - pressing on any other part of the kickstand will possibly break it. Closing the kickstand4u tm via the video below, just makes it a no brain'er on the proper way to close it.

For those that had problems, see: Alternate Way to Close kickstand4u tm (YouTube .10 sec)

http://www.youtube.com/watch?v=kVYXCUIEJgY

Simply close the kickstand by laying it on its back and pressing on your device as shown in the video.