[Nexus 4 Accessories] FlygripSupport:
Flygrip Answers

I want to offer my assistance to Chrono, who said the Flygrip was putting pressure on your finger. It should not put pressure on your fingers to the point of discomfort. It should feel completely comfortable.

The solution is one of the two options:

1. You may have chosen a size that is too tight, so opt for a larger size (which is free to exchange by the way)

2. You may be putting your fingers too far into the grip. The grip is meant for your finger tips to just peak out the other side. This provides a much more comfortable grip as well as enables further reach with your thumbs.

See video on youtube "FLYGRIP BEST POSITION", shows how far into the Flygrip your fingers should go.

It seems that people who do not own a Flygrip will make negative comments. Which can be understandable since they have not tried it. We understand it is not in all stores YET (it will be soon). It is unfortunate that some say that without even giving it a try. Mainly because you really can not appreciate the benefit of it until you have one on your phone (or phone case) and feel it for yourself. Last week at CES, we had unbelievable response to our product. Once anyone puts it in their hand, they all have the same response .. "Ahh, this just feels right", and they get it. I can tell you from all the response we get from our users, that we would not be actively selling our product if we thought it was not worth it.

Just like some people automatically dismiss the Galaxy Note 2, saying it is too big, looks stupid, wouldn't be caught dead using it, etc.. These are people who make up their minds before even using it. They do not want to even give it a chance and see the benefits of the larger phone. Not for everyone, but I do not see the reason to bash it.

I would like to reiterate again about our satisfaction guarantee. There is no risk to you at all. If you purchase a Flygrip and wish to return it within 60 days, we will refund your purchase price and shipping price AND provide you with a prepaid label to send it back (USA customers only). Since we are not in all stores yet, it is difficult to demonstrate it in person to users. It is a new idea, a new product, and most people feel they did without it for this long, why would you need it? All we ask is, give it a try and then make up your mind.

Flygrip is designed, engineered, manufactured, assembled, marketed all in the USA. We have created jobs this past year, and with the response of our users, we will hopefully be able to hire many more this year. We are one of the few companies that actually EXPORTS our products to other countries. Flygrip is proud to be a MADE IN THE USA company, and focused on being part of the solution to our employment problems in the USA as opposed to joining the problem by outsourcing everything.

Pricing is a sensitive issue. You have to realize that we are going to be in Retail stores very soon across the globe. Retailers need to make their profit margin to stay in business and pay their employees. The percentage that the distributors and retailers need from us in order to carry the product prohibit us to lower the price at this time. To accommodate lowering the price would force us to manufacture overseas (which is something the owner is not looking to do anytime soon) In the future, as we grow, we will be able to offer lower cost products.

Also realize that Flygrip is a ONE TIME purchase (and comes with a case). Unlike case manufacturers who charge upward of $30+ (why is it that no one objects to the price of cases?), require you to purchase a new case each time you get a new phone, Flygrip can be removed and used on your next device.

XDA forums as well as the other Android forums (Phandroid, android central, etc) have been helpful for all us with sharing fixes, flashing roms, eschanging ideas. Thanks for the chance to communicate with you all. For those who have more questions, feel free to email us at info@flygrip.com, as it is easier for us to communicate through email. Definitely check out our youtube channel, as we demo a bunch of phones as well as show how Flygrip does help.