[T-Mobile, Samsung Galaxy SIII] aftershocks:
Hello All,

I'm wondering if others have the same major issue as I do. I'm on Wind Mobile using a Samsung Galaxy S3. This issue happens intermittently anywhere between 1 to 2 days, my phone will stop being able to receive calls. It's very frustrating and Samsung is really no help. After two attempts on trying to "repair" my phone, they have failed each time. When you send your phone in, they send it into an "authorize" repair center located in St. Laurent, Quebec. The only thing they did was they ran a "RF Test" and it showed that everything passed at the time of testing, they said (How am I suppose to show them the issue if this is intermittent?!). So they re-flash my phone with the same ROM - again and again.. I told them, "This is my second time sending it in, and you guys are redo'ing the same steps as the first repair. You don't need to be a rocket scientist to know this, but wouldn't you think when you send me back the phone - the issue is still going to be there?!" ... And sure enough, when I got the phone back, I was still unable to receive calls. The only ways you are able to temporary resolve the issue is by doing one of the following:

1. Restart the phone.

2. Enable flight mode and disable so that it reconnects.

3. Make an outgoing call and a flood of missed text messages will come in (strange!)

I should not have to restart my phone every night to ensure I can receive incoming calls for the next day! This is not what a phone is suppose to be...

So I took matters into my own hands - I flashed it with a older release stock rom and I tested it. I thought I managed to fix the issue, however on the 11th day, the issue came back. I was still not able to receive calls/text. When I flashed with the earlier release, it also flashed the baseband. Either way, I should not be prevented from using the up to date software! This is a Samsung issue but if you ever tried dealing with them over the phone, it's painful. It's becoming a wide spread issue as many forums on the Internet are emerging with people that has identical issues as me.

They said they would send me a REFURB replacement - (believe me, I tried fighting for a brand new phone, since I paid for a brand new phone and this issue came straight out of the box - it's not even my fault to begin with!) it's been over a month and I still didn't see any phone replacement nor did I receive any mails from Samsung. So I called Samsung today after a month and 2 weeks. They said my replacement have been cancelled. First they said it's approved and requested me to send in my receipt for the phone. I had done the the very moment I hung up the phone from when they told me my replacement was approved (that was over a month ago). They want me to send it in again to Samsung Electronics this time, located in Mississauga, so they can do their "test". So I called Samsung Electronics in Mississauga to find out more information as to how they deal with their process.

The person by the name of Jose mentioned that since it's an intermittent issue, when we run our test and it passes - we simply return the phone to the customer and inform the 1-800-Samsung that the customer is not eligible for a replacement.

So as you can see, me, as a paying customer is stuck with a defective phone straight from the manufacture, Samsung. It's really a gamble as to which phone you pick because they are all brand new at the store. You just hope you don't receive a defective one or you're pretty much screwed because Samsung will not help you.

By any chance, does anyone know a fix for this issue?

Thanks in advanced.