[Samsung Epic 4G Touch] crypt0kiddie:
My sprint phones been roaming for months. I expected Sprint to boot me but they have not. I was hoping they would, the data simply doesn't work right for me. I've even tried leaving torrents running on Verizon 3G Roaming and still nothing.

I would love to stay with Sprint but we have only WiMax here in a small area which I'm outside of unless I go downtown and the 3G is a joke. A high speed test for me is 30kbps on a good day. Using Verizon's PRL, I got up to 800 which was better then nothing.

Sprint won't boot me because I'm a 12 year customer and my bills always paid on time. I have my account setup for an auto payment via my debt card and recently I noticed I was billed like $200+ a month in overage because I went over my 450minute plan, roaming. I had no idea they billed you minutes if you were roaming even when its cell to cell.

I called them up, complained about not knowing that and they credited me back ALL the overages for like 3~4 months and they got me on a unlimited everything plan. I even told them my phone roamed 24/7 and maybe I should just buy out my contact and find a new provider. The manager I spoke to said basically if I don't care about the roaming, they don't care and they were not going to let roaming be an issue for them to terminate my account and that sooner or later the service WOULD get better. Then he offered me another $200 dollar credit to stick with Sprint and wait it out.

I definitely can't complain about the customer service!

However, that does me no good when the data doesn't work. Webpages time out, steaming audio does NOT work off WiFi. What is the point of unlimited if it doesn't work?

I just picked up a ATT Galaxy S3 and the 3g data is insanely fast. The LTE is amazing too.

I was just going to keep both phones active and we what happens with Sprint this next year but carrying two phones sucks and I really only need my Sprint number.

I ported my Sprint number over to ATT today.

I know this causes my account to close. What can I do to avoid paying a full ETF fee? Do they pro-rate? I only have 9 or so months left on my contact. I will be happy to go back to Sprint if they work out there data issues at a later date when my ATT contract is up if they don't rape me over this ETF. Again I was a customer for 12 years and like 4~5 years ago everything was good,even with the data. All these smart phones came and things went down hill. I stuck around and renewed contracts because they kept promising it would get better. 2 and a half contracts later, it has NOT gotten better.

Has anyone had luck just explaining that to them? I'm hoping if I call them back up and say look, my phone was roaming 24/7, neither Sprints data or Verizon's roaming data was acceptable and I've been a loyal customer who is willing to come back if and when you guys fix the now network, if you dont screw me on my whole ETF.

For all the hassles I've had, I think they should waive it but I'm sure they won't

I just want feedback on what to expect and what I should do next. If they want to loose me forever over $250.00 dollars, whatever but I really liked Sprint until they got all these damn smartphones and their network couldn't handle it.