[AT&T Samsung Galaxy Note II] Mac11700:
First off...you need to understand something...folks can have a bad experience..regardless of wither the phone is perfect for you and others or not. You need to really see what he does with his I-phone before trying to convince him to change. Many I-phone lovers have a great deal invested in them not only for the phone and apps..but other apple products,and if he is one of these types..chances are his experiences will differ greatly than someone who isn't so invested..If he is only used to using I-Phones and uses a Mac instead of a PC...has Apple TV..and I-pads..it is going to be a hard sell..

Now..if he isn't one of these types..then you still need to see what he likes and dislikes about the phone he is currently using and show him the differences in a good working model of the Note II...there are many stores that seem to have some non-functioning demo units that these units that have been screwed up by folks playing with them while on display..I've see several like this..so..just beware...You need to find out what he wants to do with his phone and what his expectations are....Now to your questions..

1) Some times..just as with any phone that is on the market..Samsung is not immune to this...nor is Apple...and for anyone here to say otherwise is biased ignorant or just a hater of Apple.

2) For the most part...yes...but that is not to say you or anyone else won't get a bad one from time to time...wither it is coming from Apple's app store or Google's...Apps for Android has to span so many different versions of phones as opposed to Apple apps...so some that work flawlessly on one persons phone may not on another's phone.This is why some say Apple is better...and Android is fragmented..I can say it's a lot better today than just a year ago..Apple is not immune to having bad apps it does and has happened..

3) Absolutely it is...and it is one of the main selling points of the phone..It is night and day compared to any of the smaller screens out there including the I-phone 5.

4) Yes & no...it can be or it can be average...or in some cases dismal...and a lot is going to depend on the individual...and a-lot is going to depend on the phone itself. I can say this..I've had much better luck with mine than some have and have better luck than with any other Android phone I have used in the past..The nice thing about it though..is this forum and the folks here that go out of their way to help those with issues...unlike the standard answer one will get on the majority of I-phone forums and that is to take it back..

5) Like I said in the beginning...you can't always measure a phone by what you see as a demo unit..Way too many little hands doing their best to bork it..but mine is very responsive.

6) You will have defects in any manufacturers phone...including Samsung or Apple. Both are for the most part exceptional phones..Some folks have to have a 100% perfect product and will scream bloody murder if it isn't...some aren't so picky..This will be up to the person your trying to convince really..and as long as he understands this..and understands if he gets a damaged one to take it back..it's a no brainer.

7) Both are excellent..both have some minor differences between makes..but both will do a great job..If a person needs a better camera...they should get a dedicated camera IMHO...and as too the loudness and quality of the speakers..my Note II is louder than any unaided I-phone out there..This was something I disliked about my other Android phones...but on this one..it is one of the things like the screen size that blows away the competition entirely.

So...I have to ask..is you friend happy with his I-phone now ? Are you just trying to get them to switch because of your preference ? If yes to both..your possibly setting yourself up for a very unhappy situation..If they are really wanting to switch..they will..Many folks are deeply disturbed by Apple's relentless lawsuits..and lack of recent innovations...Many more are seeing all of the negative TV adds and are questioning themselves as well..Just know this before you say much more to them..if they are the type of individual that wants to set it and then forget it..they

may be

much better off with a Apple I-phone than a Android one..While most Android phones can be used like that as well in reality...the simple fact is the majority of I-phone users expect theirs to work perfectly out of the box...and many past Android phones

which are the bulk of the phones on the market

haven't been that way. While you may be here and can see what can and can't be done to them...you have to ask them if they are willing to actually learn how to do this..Many many people aren't willing to mess with their phones by either jail breaking them...or rooting them and installing custom features..so they are a set it and forget it type of individual...

Phone for phone comparing the Note II against a 4s I-phone..is a no brainer really..it offers so much more that that one..Comparing it to a I-phone 5..will depend entirely on the individuals taste/wants/needs..and also what their carrier offers as far as connectivity for LTE as well as how deeply they are invested in Apple products..and their family& friends as well. From a purely personal perspective..I prefer my note to either the 4s or 5 I-phones because of what I do with it..and that is something your friend is going to have to decide for themselves...

This is about as unbiased as I can be...hope it helps..

Mac