yashsingh1/xdaforums huggingface dataset:
[Transformer TF300T Q&A, Help & Troubleshooting] wetbiker7:
I believe it. Same thing with Dell. All they had to do was let the screen stay on for a few minutes and it would start bleeding. I even told them to leave the screen on for at least 5 minutes and it would start. STILL, it comes back doing the same thing.

Just be straight forward and a little forceful when you speak with them. Ya know, it doesn't hurt to ask to speak with the supervisor either since it came back messed up.

After the third time with Dell, I threatened them with the Better Business Bureau. They not only got a new laptop in the mail to me, it was an upgrade. I originally had bought a dual core. They sent me an i3 with all kinds of goodies in it. Lol. :p:D

Sent from my LG-LG855 using Xparent SkyBlue Tapatalk 2
[Transformer TF300T Q&A, Help & Troubleshooting] funnel71:
Just an update on my issue. I think it's the case I have it in. The case has a couple of loopy stretchy things that wrap around the corners of the tablet. The problem seems to happen more often when in this case. This morning, I've been running the tablet resting on the case so it can be propped but not tied to it securely with the loops, and it seems to be behaving much better, so I guess these things don't like to be squeezed much :)
[Transformer TF300T Q&A, Help & Troubleshooting] rickavers42:
Ghost Touches

Not sure if you solved your problem or not, but I figured I'd let you know my own experience with the ghost touches. My bezel came loose on my first TF300 which is the same one that was getting the touches. I pulled off the back cover and found the screen connector and pushed the connectors down onto the board and problem was temporarily solved. I ended up getting it exchanged because I'm definitely not going to solder something with a ribbon cable. I don't have the stones to do that.
[Transformer TF300T Q&A, Help & Troubleshooting] azrickster:
Ah, man. Having reservations about sending mine in now. I did tell them though that I tried doing the reset where you hold down the volume button while powering on. Is that a hard reset or do you mean a factory reset where it wipes everything on it?

It's really getting unbearable so I will probably send it in and include documentation that I have done both and the problem always comes back. I also have dead pixels that I will report.

Hopefully they actually fix it.
[Transformer TF300T Q&A, Help & Troubleshooting] UndisputedGuy:
Holding down the volume button whilst powering on is a cold boot. I'm assuming they only did a factory reset on mine and nothing else (the problem is still occurring as i type!) . I wouldn't really hesitate to send it off to RMA though as you don't really have much to lose. I'm sure there are plenty of positive experiences as well.
[Transformer TF300T Q&A, Help & Troubleshooting] UndisputedGuy:
I emailed Asus and this was part of the reply:

"Our records show that the repair centre reasembled and recorrected it. After this was done our technicians sent it for final testing, your unit passed the final testing, and then shipped to you.

If you are still having the same problem, the only thing we are able to do is to offer you another repair of your unit. Please could re-apply for anothe collection on the following link http://uk.asus.com/rma."

Might just send it again
[Transformer TF300T Q&A, Help & Troubleshooting] NFJ79:
Factory resets and cold boots will not fix this problem. Your tablet needs to be replaced.

I had the same problem and I was lucky I was still within the 30 day return period at Best Buy.
[Transformer TF300T Q&A, Help & Troubleshooting] Tamaskan:
Lol, it's a hardware problem and not related to software...

If it that bad I guess have to send it back haha
[Transformer TF300T Q&A, Help & Troubleshooting] melvsmeister:
What if you are already unlocked and installed custom rom, can you just install back to stock and send it to warranty if this occur?

How is the screen of others? Especially editing text and screen navigation? I sometimes find it hard to edit in between text I don't know if it's the browser or the hardware.
[Transformer TF300T Q&A, Help & Troubleshooting] UndisputedGuy:
You could try turning on the option in developer settings to "show touches" which would allow you to see if there is a problem with the touchscreen

It's nice to be important, but it's more important to be nice.
[Transformer TF300T Q&A, Help & Troubleshooting] melvsmeister:
Yeah too bad I somewhat get this but sometimes cleaning the screen solves the problem, I'm just afraid it will get worst... I don't have screen protector yet but I already tried to contact my seller. my problem now is that I already unlocked my device... any chances to return this though like the triangle away from samsung galaxy SIII?
[Transformer TF300T Q&A, Help & Troubleshooting] ch3mn3y:
Odp: Ghost touches on TF300T

After unlocking they wont repair it for free. No chance coz they have your imei(?) In their tdata base.

Sent using tf300t - stock JellyBean (docked/nonrooted)
[Transformer TF300T Q&A, Help & Troubleshooting] melvsmeister:
When can I say that this is a hardware problems? As in others never experience to have this random touches or it is normal to have it once in while?
[Transformer TF300T Q&A, Help & Troubleshooting] iHelper:
Yea it happens to me constantly as well :/ kinda annoying....
[Transformer TF300T Q&A, Help & Troubleshooting] bsaman:
This is somewhat of a myth. Sure, you void the warranty by unlocking the bootloader but that should not affect repairs for hardware-related issues. How do I know this:

I just got my tablet back from one of the the North America service center and Asus repaired it. Here's how it went down:

I started experiencing ghost touches / no touches directly in line with the left side of the clock while playing a game. I thought it was an issue with the game itself, not registering touches, so I turned on "show touches"

I tried a few different ROMs, stock-based and CM-based, and got the same results.

After a while, the problem got worse. Often, I had trouble unlocking the tablet because it requires a swipe from left to right immediately over the problem area. This was registered as me lifting my finger off the screen.

Worse still, I started getting ghost touches (about a dozen displayed in line with the left of the clock) and the tablets was eventually unusable.

I documented this and contacted ASUS support. After basic troubleshooting, they asked that I return it and issued a RMA.

Before shipping, I rolled back to stock ROM to ensure that the issue was present there. I also documented the entire thing, stating that I believed it was a hardware issue due to a bad digitizer. I also placed masking tape pointing at the area in questions, leaving no doubt as to their ability to reproduce the problem.

After approximately two weeks, I received an email stating that the tablet was on its way back to me.

Upon inspection, it appears that they replaced the screen, possibly including the LCD. The back is definitely the original as it has the marks from my dock.

So, $17 later, I have my tablet back and it feels brand new. No more flexing and creaking, even.

Make no mistake, I fully expected them to push back on the unlocked bootloader, or even for the fact that I did not have the serial number sticker in place (serial number is in the BIOS anyway). They didn't and, while I can't speak for ASUS service outside of the US, I'm more than happy with the service they provided. :victory:
[Transformer TF300T Q&A, Help & Troubleshooting] melvsmeister:
I just kept my screen clean now and I haven't encounter any of this issue for the past 3 days or maybe I wasn't using it enough? I'm still thinking if I will return this to my seller since I already got my return label, I just want to avoid the hassle of turn around time and waiting.. is it normal to have this when screen have a lot of finger prints? I experienced this after playing Dark Knight without my controller then browse internet. When I restart and then keep my screen clean no sign of this ghost touches... do you think I should return it?
[Transformer TF300T Q&A, Help & Troubleshooting] theMasterplan84:
I've get ghost touches when on charge but only when holding the device if it's placed on my lap then it's fine. Seems heat from charging plus putting pressure on the screen whilst holding makes mine experience ghost touches
[Transformer TF300T Q&A, Help & Troubleshooting] mrmooc:
What did you have to pay for?
[Transformer TF300T Q&A, Help & Troubleshooting] bsaman:
Shipping to the service center.
[Transformer TF300T Q&A, Help & Troubleshooting] Tamaskan:
Hopefully in Australia they wont charge if my Ghost touches gone crazy and I send to repair, haha haven seen any ghost touches yet for 2 months now
[Transformer TF300T Q&A, Help & Troubleshooting] Marko56:
Same problem with ghost touches here. Mine is now at the ASUS service center getting fixed (I hope!) Getting the RMA from ASUS was fairly easy.
[Transformer TF300T Q&A, Help & Troubleshooting] chanhny:
I have problem too.But I've found way to fix it. Very easy. This is problem of hardware, not software. sorry bad english. I'm vietnamese.
[Transformer TF300T Q&A, Help & Troubleshooting] msd24200:
How did you fix it
[Transformer TF300T Q&A, Help & Troubleshooting] UndisputedGuy:
After sending it to Asus RMA for the second time, it has returned with a new touchscreen and the problems seem to have disappeared thankfully

It's nice to be important, but it's more important to be nice.
[Transformer TF300T Q&A, Help & Troubleshooting] thesupreme85:
I also had them.

Especially after a hour of work and gaming.

Had to take it to Asus so they change the Touch-Screen Digitizer.

Now all is fine.
[Transformer TF300T Q&A, Help & Troubleshooting] melvsmeister:
Here's what I've observed with my device.

- If device is locked and I touch the screen then press power it will have ghost touches like it's holding the upper right corner of the screen but when I locked it, it disappear.

- if it's charging it sometimes have this ghost touches on the same spot and I tried once to touch the screen using 3 fingers and swipe down I can see these ghost touches but I haven't been able to recreate it.

These are the only scenarios that I get it but even when in long period of use and gaming I can't see these ghost touches. Do you think I should ask for replacement? Or this will get worst? or this is fine and avoid the hassle of turn around time?
[Transformer TF300T Q&A, Help & Troubleshooting] UndisputedGuy:
Depending on how much you've got left on your warranty, it might be better sending it off to ASUS. If you still have a couple of months, then maybe you can wait and see if the problem develops and make a decision then. If you don't have a lot of time left, it could be a wise move to send it off to ASUS to try and prevent the problem from getting worse

It's nice to be important, but it's more important to be nice.
[Transformer TF300T Q&A, Help & Troubleshooting] pejfton:
I picked up my tf300t in January and almost immediately it was unusable due to ghost touches. When i powered it on it would be okay for 5 to 15 minutes and then it would go crazy. I reported it to asus, they rma'ed it and 7 days after mailing it away it was on its way back. They replaced the lcd and touch board. What a difference. Great service and fast.

Peter on my working TF300T
[Transformer TF300T Q&A, Help & Troubleshooting] aerdely:
Uggg, mine just started with this today. Happened twice about 3 hours ago went to open xda app and just went nuts selecting the icons at the top. Powered it down and restarted it and was good for 3 hours but then again got a notification for and email turned on the screen and instantly went nut selection the voice input repeatedly by its self with screen moving around. Then again powered down wiped the screen and been ok again so far. Have to wait and see what happens i only have a limited warranty so have to make a decision quick because bought it as refurb but after reading here i turned on the development setting and waiting to see what happens again. The only thing is i just recently downgraded to 4.1.1 as experiment then as it started to download the ota automatically after downgrade went through and restarted it then i accepted the upgrade to 4.2.1 everything went fine pretty much like doing fresh install but didn't have this problem before hand and started like day and a half after the downgrade then upgrade so may have nothing to do with that. Also just received the device on the 4th so i haven't had it long but would be second device having issues with. Lastley i would also hate to have to rma it or exchange it again went almost 3 weeks waiting for first exchange to get here. Newegg sucks on that by the way slow service but just going without since i don't own aany other type of computer would suck.
[Transformer TF300T Q&A, Help & Troubleshooting] NeoCHoZen:
Well, I'm now having this issue as well. Here's what I've done so far....

1. Clean the screen VERY well with the supplied ASUS cloth.

2. Factory Data Reset (from settings). Done this about 4 times.

3. Multiple reboots.

4. Enabled Dev options and activated show touches and inputs.

I was on chat with ASUS support and told them what I have done to troubleshoot the issue. Without further delay they immediately issues an RMA. So now I'm all packed up and ready to send out. This thread has been very helpful!
[Transformer TF300T Q&A, Help & Troubleshooting] aerdely:
I did the same thing my self after reading here, multiple resets, wipe the screen which seems to help temporarily and reboot. Nothing fixed it so this morning call asus and they issued an rma my only problem now is a need a computer in mean time so have to wait about a weeks to send it in just so i can pick one up. Just hope it doesn't take that long.
[Transformer TF300T Q&A, Help & Troubleshooting] aerdely:
So I decided to try something. Originally my problem started after I had downgraded to 4.1.1 then upgraded back to 4.2.1. Right after upgrading again my ghost touch issue started and after a while I had notice it mainly appeared after receiving notifications and some times when opening apps. Thought when it was I had fingerprints on the screen because when it appeared I usually turned the screen off and wiped it clean.

So I decided to downgrade again and see what happens. So far been using it a while, haven't had to wipe the screen and no problems yet. Will keep an eye on it and if it doesn't persist will probably try to upgradeback to 4.2.1 again.

Update: Well helped for a couple hours but finally came back, already rma'd it so gonna send it in when i can.
[Transformer TF300T Q&A, Help & Troubleshooting] NeoCHoZen:
Just sent mine off :) Hopefully this will be fixed because I really like the 300.....
[Transformer TF300T Q&A, Help & Troubleshooting] tt1106:
This was my experience as well. It started flipping out after 2-3 minutes. I turned on the pointer cross-hairs to see what was going on and there was clearly something wrong. Took it back, exchanged it and trouble free for 4 months. You know how it is, exchnages and retunrs are such a pain in the butt, I almost just lived with it, but thankfully went ahead and sent it in.
[Transformer TF300T Q&A, Help & Troubleshooting] aerdely:
Tell the truth about to just sell mine. This being my second one and still having problems, plus all the trouble people seem to be having with the update and rooting which i've never seen before considering I've owned probably about 7 to 10 different android devices, mostly phones but still always rooted them and haven't bricked one or even gotten close to. Still being on warranty probably has kept me from rooting mostly but even after it runs out just not worth the danger of something happening which to tell the truth i'm surprised my self, never worried about it in the passed but just seems too likely that something can go wrong with the tf300. Would rather have something else that at least can play around with and not worry. With the ghost touches on this one now just gonna do myself a favor and get rid of it.
[Transformer TF300T Q&A, Help & Troubleshooting] NeoCHoZen:
Well, my tf300 came back with a note indicating they couldn't reproduce the issue therefore no repair. GRRRRRR!!!!!!!!! As you might imagine, I was a bit miffed. So I got ASUS support back online becasue it started up again after three days of having it back. I asked ASUS support if it would help if I sent it back with video showing the issue...They said yes it would help. So......here's the video for you to see. Hopefully this will help get my tf correctly fixed.

http://www.youtube.com/watch?v=IxACFxfwM0s&feature=youtu.be
[Transformer TF300T Q&A, Help & Troubleshooting] majhimujhuko:
I was getting the same issue with ghost touches. I'm on stock firmware and have never installed a custom ROM on it. I have wiped the screen, cold booted, flashed most recent firmware, AND factory reset. After the factory reset, I can't even select my language because the touchscreen just isn't responding. I've opened a case with Asus and hopefully I can get this resolved...
[Transformer TF300T Q&A, Help & Troubleshooting] goldenval:
Lads and ladies. Let me share my discovery to you. My TF300T is running on stock 4.2 android and I`m struggling with top right part of the screen that is going ballistic with phantom touches time to time. I read all 10 pages of current forum as well as many another materials and tried many different things trying to fix or minimize that annoying defect. So, long story in short :) I found applicarion Dead Pixels Detect and Fix in the market and tried to run it on my tablet. I think I fixed my phantom touches!!! So far, 3rd day I`ve no even one unwanted touch. I don`t understand how fixing of dead pixels on inner screen (which is LCD) can fix defect on outer glass (digitizer), but it worked for me. The theory behind this is that after blinking different colours for 30 mins (as app requests) pixels are getting warmed and start lighting even if they were dead. My tablet didn`t have dead pixels but I decided to download and try it. Please reply here with your success or not after trying to run mentioned app. May be we are winning this battle... :)
[Transformer TF300T Q&A, Help & Troubleshooting] funnel71:
Worth a try.
[Transformer TF300T Q&A, Help & Troubleshooting] Kuminauha:
All of my ghost touch problems we're just a matter of dirty screen surface and went away with small wiping. Still I'm fustrated that the tf300 seems to be very sensitive to dirty screen ghosting than many other phones or tablets that I've used.
[Transformer TF300T Q&A, Help & Troubleshooting] mr.pope:
I thought I was having ghost touches as well. I turned on the show touches setting. When my screen would freak out, I would clean the area of the touches very well. I haven't had any problems since. It just appears to be very sensitive as mentioned above.
[Transformer TF300T Q&A, Help & Troubleshooting] djole94hns:
Seems like there is only one solution...

http://www.youtube.com/watch?v=m9We2XsVZfc

Just kidding, just use a screen protector and all will be fine!

I mean, if it is dirty screen that makes a problem... I used mine with screen protector from the start, for a year now. No problems at all!
[Transformer TF300T Q&A, Help & Troubleshooting] crouse:
So i know this is old..

But im hoping someone can help me quick, i have a tf300t which worked perfectly from the day i got it until about a day before the warranty was up. after that i got ghost touches. pretty badly at times. so i just dug it out months later and decided to try the firmware update on the controller board. it went from 4822 to 4820 but i still have ghost touches. especially when holding it, touching it or flexing it in any way. what should my next step be? would a factory restore back to the stock rom even be worth it ? or should i just look at getting a new digitizer or controller board ? Thank You !
[Transformer TF300T Q&A, Help & Troubleshooting] dgcruzing:
worked on a strip of pixels for me on a new screen.. love this info.. well done for reporting it..
[Transformer TF300T Q&A, Help & Troubleshooting] moviecut:
How did you get that app (dead pixels detect) to work? I cant see the menu on my tf300t. On my phone its working...do i have to change dpi settings?

Gesendet von meinem GT-I9295 mit Tapatalk
[Transformer TF300T Q&A, Help & Troubleshooting] T-1000:
I had the same issue with my TF300TG and here is what i did to solve it:

-Change screen digitizer (not solved)

-Change screen digitizer controller daughterboard (not solved)

-Upgrade the firmware of the daughtercard (SOLVED!)

Now I can use i pefectly. Before upgrading I had a lot of ghost touches that made the teblet almost useless. It was a long search buy finally could solve it.
[Transformer TF300T Q&A, Help & Troubleshooting] nemanja.bgd:
Solution

Hi,

So, i had ghost touches too. It began if i recall correct after 4.2.2. update. I have tf300t, 5158n digitizer and also 5158n PCB.

I had them for more than one year and was desperate. One solution was to replace digitizer, but i was convinced this is just Software problem, and i was right.

Solution:

Check digitizer firmware ver.

If its 3011-4822, like mine was, downgrade firmware to 3011-4820.

And thats it;)

I have checked show touches in develepers settings, and i never got ghost touches again( i did this three weeks ago), and before, i had ghost touches every hour at least.

You have digitizer firmware update guide here on xda. Also you need, root, and most important, before flashing touch firmware, delete permanently all files from system/etc/frirmware/touch.
[Transformer TF300T Q&A, Help & Troubleshooting] JohanTW:
i had the same problem and i remove the screen protector....it's fine now
[Transformer TF300T Q&A, Help & Troubleshooting] maxXx_cz:
Please, give me link on digitizer firmware update guide...
[Transformer TF300T Q&A, Help & Troubleshooting] MotoDefier:
I have the ghosting issue on mine, the digitizer is fine, touchscreen broken second time in two months, (gorilla glass my ***) I'm not buying another, I don't use mine anymore because it's "antiquated" however I wanted to disable touchscreen input as well so I can use it as a security and plex server for my home network. Haven't tried yet, but I would think simply erasing the lines in the key layout files that deal with the touchscreen would be a fairly easy implementation if you want to use the dock/ and a mouse.
[Transformer TF300T Q&A, Help & Troubleshooting] Cemooooo:
Hi from Germany,

i also got the Ghost-Touch problem!

i always activate "show touchs on screen" in my Systems under Android 2.3.3 -> 7.1.2

i can't believe that the Problem is based by Software.

in my opinion its the Speaker's magnetic sphere which produces the ghost-touchs.

after 7 hours idle, the Display shows the Ghost Touches.

I Have so swipe maye 30-45 times about the space where the magnet spreads.

i'll upload a screenshot with the Problem next Time.

Issue = Not Solved yet

Reason = i think its a construction failure and Hardware based.

but, how ever, how can i find the firmware of the Digitizer?? i Use KatKiss-Marshmallow on the TF300T
[G2 and Desire Z Q&A, Help & Troubleshooting] bbmaster123:
I'm sorry, I really don't know where to post this. I have a small dilema:

So I wanted to enable my phone to have 2 way call recording. So I found a patch that was supposed to let my htc desire Z do that, but it just ended up freezing my phone at the bootscreen. So I booted into recorvery, and did a backup of all my data. I copied the backup to my PC, then wiped my phone to factory default. didnt work. I then found another kernel, unity v9, flashed it, and it did work. YAAAY. but the phone was completely bare, all my data and apps missing. I tried to restore all my data from the backup I made, and it said it was successful, but none of my data is there.

is my data gone for good? any help would be MUCH appreciated.

Brandon