[HTC Sensation] zenon1823:
Sorry for the length, but its a complex issue, it least its a bit entertaining ... if your not me.

My Sensation took a random fall last week while charging, It just happened to be that it landed on the usb cord and damaged the port. To give you some idea of the extent of the damage the plastic piece internally that has the pins was bent/broken. It obviously would not charge after this event.

I have a second battery and external charger so it was little more then a minor inconvenience to swap batteries twice a day for a few days until I could look into getting the phone replaced/repaired. For the next 4 days the phone worked flawlessly. I took the phone into a reputable repair location and they replaced the MicroUSB port for $45. Since then however I have had a series of issues that are randomly triggered as described below in point form.

1> After getting the phone back I used it for the rest of the day and then went to charge it. It charged for 5-15 minutes, then would stop charging. If I unplugged it and plugged it back in, it would charge for another 5-15 minutes, and stop charging again. After the second cycle I started trying various other charging parts: I tried a different HTC branded cable, different HTC branded wall adapter, a non-HTC branded charger (that worked fine previously), Tried charging with the USB port of my computer, tried power cycling the phone multiple times. None of these had any effect on the charging cycle so I swapped batteries and charged externally. When that battery died I tried charging with my regular HTC charger again and it completed the charge cycle with no issues, Since then I've swapped batteries again and it charged that battery with no issues, so definitely not a battery issue. The non-charging issue has happened a few other times as well, details in the following points.

2> The next day the went to sync my contacts and offload some SD card content. When I connected the phone the computer detected the phone and I chose to sync, its like it attempted to sync a few times before actually completing the sync, the software would say syncing, for a few seconds then disconnect, syncing then disconnected, after 3-4 cycles it stayed connected for a minute or so and the sync completed. Then as soon as it finished the software said disconnected and it hasn't be able to reconnect since. Now when I plug it in, it starts charging but no dialog box prompts for the usual (mass storage, charge only, USB tethering, etc). Computer sees it as a unrecognized USB device. Obviously I have rebooted both the phone and computer multiple times, still no data connectivity. I also tried a different computer that my other HTC device gets synced to and it also does not cause the phone to prompt for what type of connection.

Later that day I turned the screen on to find it saying no SD card was installed, weird... I rebooted, still no SD card found. So I shut it off, removed the SD card, blew it out with compressed air, reinserted and its been fine since.

3> The next day I noticed the phone died rather quickly, I was on the road so I swapped batteries and then I figured out why, after it finished booting up and I turned the screen off a few seconds later the screen turned back on and it waited at the lock screen, I would turn it off, it would turn back on, we had this argument for a solid 15 minutes off and on, off and on I also tried multiple reboots with no effect. Eventually it stayed off started working like normal. it was random times when it would turn on, sometimes 2 seconds sometimes a minute or more. When I would unlock the screen it would be at one of two places, either at the HTC locations app telling me to turn on GPS or with a prompt asking me to choose an action: either Dock or TuneIn (not sure how these are remotely related apps)

4> I keep my auto-rotate off but that night I was browsing with maxton (using the phone in portrait mode, but laying in bed so the phone is in landscape) and it kept rotating. I checked the setting and sure enough auto-rotate was off, but it insisted on rotating. I toggled auto-rotate on then off again, still kept rotating. Frustrated I plugged phone it, and went to sleep, it charged and in the morning it was not auto-rotating, acted as if nothing had happened.

5> SINCE THAT: the random screen turning on issues, charging issues, and rotation issues have each reoccurred a couple times sometimes independently sometimes in combination with each other.

FOR EXAMPLE:

Today the phone worked fine all day, I played games, surfed internet, sent email, charged it, talked on it, etc. Then tonight while talking it started randomly turning off/on, loading Locations, or asking about dock/Tunein, meanwhile jumping in and out of rotate because I was laying down (auto-rotate still off ). This caused it to jump in and out of speaker mode and the other party I was talking too got a real earfull of my feelings for the phone. I eventually left it on speakerphone in the dock mode and finished the call. 5 minutes later the call was done and the phone acted as though nothing was wrong. (At this point I felt like the phone deserved to be the star in a Steven King novel)

A couple hours later I went to charge it and it was doing its charge for 5 minutes, stop. Unplug/plug-in and charge for 5 more mins etc. This argument went on 4-5 times and it still charging now about an hour later.

So here is the question: Do you think this is something to do with the replaced USB port or the process of replacing it, or is it perhaps a corrupt OS? Keeping in mind that it was fine after the fall, no issues until the port repair. I'm running ARHD 6.0.4, I wanted to upgrade to 6.0.8 to rule out OS before going back to the service store, but Mike's link for the firmware upgrade is still down so I'm stuck for the moment, but I don't want to wait too long before going back to them. (if someone has the 3.33 ARHD firmware/radio please PM me I have ad ftp server you can send it to)

Reasons why I suspect/hope possible corrupt OS:

All the issues seem to be potentially software related.

I removed the SD card and SIM when they had the phone for repair, they most likely booted it up without the SD, perhaps there was some system files that corrupted when SD wasn't present?

Prior to the fall the phone had a couple occurrences of software issues relating to the SD card. twice in the last 3-4 months I lost ability to read the SD card but each time it was rectified with a reboot. Also ever since flashing ARHD 6.0.4 I I have had no bluetooth functionality. I could turn it on, but had no control panel to search for other devices or make the device discoverable, so there was definitely a software issues relating to that, I never used BT so it wasn't a big issue.

I'd really appreciate some thoughts, or 3.33ARHD firmware :D

Thanks in advance

Zenon