yashsingh1/xdaforums huggingface dataset:
[Nexus 10 General] mark.m.moran:
Which number did you call mate??
[Nexus 10 General] waqas.sonic:
0800 328 6081

I Rang them yesterday and earlier Today as well. To order the replacement.
[Nexus 10 General] devilson-13:
I'm not sure from where I should by the tablet (16 GB version), UK or US. I see now that in UK there are problems meaning that the tablets comes without screen/back protections and lots of fingerprints and with the broken seals. I wonder if anybody in US received such a tablet without seals and screen protection. The bad returns from US are now delivered in UK????

It's not a good policy for Google to deceive its customers.

so...from where should i buy it to receive a brand new tablet with seals intact? :confused:
[Nexus 10 General] mark.m.moran:
You in the UK??

I just received one in the US with broken seals and dust under the protective film!! Not happy at all! Anyone know what the number to call is??

Have pics and videos taken to prove it!

Thanks,

Mark
[Nexus 10 General] waqas.sonic:
US Number: 855-836-3987
[Nexus 10 General] mark.m.moran:
Thanks a million! They promised to ship a new untouched one out and I am to send the opened one back with a prepaid mailing label.

I'm totally disgusted with Google to be honest!!

M
[Nexus 10 General] kruso:
I received mine today from playstore uk opened as well. I thought it was borderlinx who had opened it.

Mine seems good though. No light bleed, 0 dead pixels and solid construction.

What would you do??? :(

Skickat från min Nexus 10 via Tapatalk 2
[Nexus 10 General] mark.m.moran:
Never even bothered taking the screen protector off it!! It's used, I don't want it!! I did not pay over $500 for this...end of!!
[Nexus 10 General] kruso:
:(

Mine didnt have any dust though. Should still be valid to return, but i dunno if its worth the effort.

Skickat från min Nexus 10 via Tapatalk 2
[Nexus 10 General] mark.m.moran:
It's a matter of principle, I know I won't be happy until I get a brand new unused unit!
[Nexus 10 General] ManUtdRul3:
I'd keep it, at least you've been able to order one - let alone one that's got no light bleed or dead pixels!
[Nexus 10 General] mark.m.moran:
No point in keeping it when if you complain they are gonna send you out a brand new unused one! Now it too could have dead pixels and light bleed but you can be sure the one they sent with the seals broken on it definitely had something wrong with it!!
[Nexus 10 General] malikalhaji:
i received mine from UK playstore yesterday and it was still sealed
[Nexus 10 General] mark.m.moran:
Great mate! Good to hear. How is the light bleed? Any stuck or dead pixels?

Cheers,

Mark
[Nexus 10 General] devilson-13:
that's good. which version is it, 16 or 32 GB?
[Nexus 10 General] edd666999:
well i just called, great that i didnt have to hold.

Feel a little sorry for the guys answering phones as i get the feeling the call center has been outsourced and they just haven't been given enough info to have a competent conversation about the process.

Anyway im getting this one sent back and another sent to me. If this one is either open or the screen is poor it will more than likely be my last Google device until bricks n motor stores start to sell them in the uk.
[Nexus 10 General] Bazza_white:
Mine was out for delivery yesterday, I had to pop out in the afternoon so left a note on the door to leave with neighbour as they were in, they didn't bother trying doh

Fingers crossed for a sealed unit arriving today
[Nexus 10 General] noisy_lightning:
For the guys who have broken seals on arrival, didnyoy select the "link to my Google account" option when buying it? My thoughts are that they are opening them sticking a usb cable in and updating that info prior to shipping? Maybe the guys who don't have broken seals are those who have not selected this option?

Just a thought.......
[Nexus 10 General] HanzoActual:
I've been following this thread so when my Nexus 10 turned up yesterday this first thing I did was check the box seals and they had been opened. I called Google right away and was told that if the seals have been opened it is due to the Google account link option. Other than the seals the item was in perfect condition, screen protectors in place and no dirt or fingerprints (that changed pretty damn quickly after i got my mitts on it :o ).

I was very happy with Google's response and explanation, and they even refunded the delivery cost since TNT were rubbish in actually getting the thing to me.

Extremely happy with my Nexus 10 so far :)
[Nexus 10 General] mark.m.moran:
I absolutely did not select this option.....I never even saw it when ordering to be honest so there was no reason in the world for them to have broken the seals! Apart form that it was very obvious the tablet had been used before as there was dust under the screen protector and bubbles as well as loads of finger prints, would you like me to post pics?? The one I received was without doubt somebody else's cast off and I'm simply not accepting it!

Google are sending me out a brand new one, I have been assured of this by their customer support people. They never even asked about or suggested the "link to my Google account" option when speaking to them!

Cheers,

Mark
[Nexus 10 General] edd666999:
I didnt see that option when ordering. ..

Mine had fingerprints on the screen, the power cable was used...

Although mine did know my name once I was connected to wifi.

I think what they do is when you first connect to wifi the device sends its serial number and that's how it's linked to your account.

Would be silly to open every tablet.
[Nexus 10 General] wolfboy1984:
16GB SOLD OUT.

The fact that its gone from 3-5 days to sold out would suggest they have no idea when stock will be replenished.
[Nexus 10 General] noisy_lightning:
The option to link was a tick box in the basket before you go to complete right under the device. By default its ticked.

The only way I could replicate it was by adding a nexus 7 as the n10 are now all sold out. But the same happened for the n10 also.
[Nexus 10 General] lKBZl:
Maybe you guys didn't see that option, but it's ticket by default when you buy it, in very small letters.
[Nexus 10 General] mark.m.moran:
For sure I did not see it guys......and there is no record of it at all on the receipt I got from them! I must try order another one now from here and see if it's ticked by default. In fairness they need to make this more obvious and let people know they will be opening the box if this is option is selected!!

Thanks,

M
[Nexus 10 General] neilka:
They don't physically do anything to the Nexus to link your account, they just send your account name to it the first time you try to log in. I ticked the option and my email address appeared automatically when I logged in, but the seals were intact on the box.
[Nexus 10 General] mark.m.moran:
Makes sense! There should be no reason to need to open the box at all....if the seals are broken it's one that someone else returned. My mate selected the option to "Link Google Account" and his was not opened at all.
[Nexus 10 General] malikalhaji:
16gig
[Nexus 10 General] noisy_lightning:
Fair enough, I was just thinking that it may be a contributing factor in the open boxes.
[Nexus 10 General] mark.m.moran:
I can see why you would think of that, cheers mate. How are you getting on with yours?

M
[Nexus 10 General] shahed26:
16gb version are all sold out now on google play uk. :mad:
[Nexus 10 General] pikesmatrix:
Still out of stock! This is getting really frustrating now. I think I'm going to forget the n10 now, the time I actually manage to get my hands on a 32gb version the device will be considered old. Who knows, Google would have released their next range devices by then anyway and we'll still be waiting. Really disappointing :(
[Nexus 10 General] bkmaracas:
Shame they're out of stock again, I'd stick it out squire, these will be awesome for a fair time. Screen is super, smooth silky to use. Seems huge compared to n7 in a good way. Just my opinion. Getting annoyed at folk asking why I didn't just 'pay the £80 more and get an ipad'. I thinks its notciable chunk better. Aside a sexier video editor and creative music apps, tbf to iOS.

Sent from my Nexus 7
[Nexus 10 General] joeyh51:
Anyone know of anywhere else selling these? Ie trusted sellers on eBay that aren't charging £400+.

Just sold my ipad for one of these only to find out they're out of stock AGAIN!! You'd have thought google would sort their act out a bit more.
[Nexus 10 General] Monotypical:
Mine was linked to my Google account and the seals were intact and it was brand new, all the protectors in place, no fingerprints etc. :eek:
[Nexus 10 General] TCCalvin:
Mine was also in perfect shape, both seals unbroken and it was linked to my Google account.
[Nexus 10 General] devilson-13:
Do you have any idea guys when the 16 GB version will be back on stock in UK google play store?

Last time when it was on stock was in the beginning of December 2012 and was restocked in January. Only one time a month is restocking????? We will have to wait another month to buy this freaking tablet?
[Nexus 10 General] mark.m.moran:
Anyone think it's suspicious that they go out of stock for a while and then come back into stock again and when they do a lot that are then in the 'new' stock batch are actually ones that are sent out with broken seals on them!!

Cheers,

M
[Nexus 10 General] edd666999:
my replacement just arrived. box is perfect condition, deals intact.

have light bleed, just going to see if its acceptable now. copying a 11gb mkv onto it.
[Nexus 10 General] waqas.sonic:
The new batch has a different date code in the serial, it begins with R32CC compared to the last batch which I think was R32BB or something
[Nexus 10 General] sheepybach:
Ordered my on Monday around 9am and it arrived Wednesday 2ish and both seals unbroken and my S/N starts with R32CC. I must very happy to date with it.

iechyd da
[Nexus 10 General] mark.m.moran:
Are you in the USA mate?

Cheers,

Mark
[Nexus 10 General] kruso:
Can the n10 charger be used with my phone SGS3 without damaging the device?
[Nexus 10 General] mark.m.moran:
I was using my Galaxy Note II charger with mates Nexus 10 and it worked fine. Not sure about with the S3 and essentially the other way around!? I'm sure it's fine mate....it's all Samsung after all!
[Nexus 10 General] kruso:
Yeah, but this is like twice the effect than SGS3 stock charger.
[Nexus 10 General] mark.m.moran:
I suppose it all comes down to the amperage output from the S3 charger, have you checked that??
[Nexus 10 General] Johan1976:
USB charger/adapters are all 5V. A higher current in the adapter only mean it can handle more load.

So basically it should be ok.

I am not sure the other way around though. For example a 1A charger used with Nexus is not powerful enough. I assume that the adapter have a current limiter so it will not be overloaded just slower charging. If there are no current limiter either in adapter or some way in the charging logic in the phone/tablet it will most likely overheat the charger and break it. (Well break it is not likely since the adapter should have overheat protection and just turn it off)

Skickat från min Nexus 10 via Tapatalk 2
[Nexus 10 General] jmacc:
the 32gb i got... serial number starts R32CB

Got it this week (UK)
[Nexus 10 General] devilson-13:
i have a question: somebody told me today that the tablets from US can be used only in US because needs an US account and US bank card linked to it.

i thought he was talking about the google account which needs to be set and the billing information on the bank card for google play but he told me that is not about that.

so...do you have any idea about this? it is possible ? i think not...but...??? is anyone from Europe who bought the tablet from US and has any problems like this?

thanks a lot guys.
[Nexus 10 General] mark.m.moran:
Bought mine in US with an Irish credit card but had to put in an American address to get it to work. Once it was ordered I then changed it back to my Irish address.
[Nexus 10 General] lidzhet:
Google Nexus 10 on Google Play Store

Yeah, thanks everyone. I'm drooling right now. Lol!! I've seen Google Nexus 10 run Google Earth and it looks insane. Congrats for everyone who own this awesome tablet.
[Nexus 10 General] edd666999:
Well played a 11GB 1080p mkv with DTS audio (avengers) looked fantastic. ...until you focused anywhere around the edges. Light bleed galore.

I don't want to be in a situation where I have 6 of these devices sat around awaiting collection, nor do I want to have a grand pre authorized on my card, so I am returning this one and buying an ipad 4(keep the mrs happy as it took some convincing that the nexus is the better device), maybe when the gen2 comes out it will be better and ill take another look.
[Nexus 10 General] sheepybach:
No Mark I live in a cave in the mountains of Good Old Wales in UK

iechyd da
[Nexus 10 General] mark.m.moran:
He he he, Dublin based here!
[Nexus 10 General] gk007:
Do you mind elaborating on how you did that? And have you got you're tablet now (did it work, lol).

Because I can get access to the US play store, I have a card I know will work, it's just the address that's causing problems.
[Nexus 10 General] mark.m.moran:
I used my Mastercard and my brother's American address. Then when it went past the initial payment part which it did I changed the address back to my own Irish address and no problem at all.
[Nexus 10 General] devilson-13:
so, if someone from US order the tablet from US Google Play for me using its bank card details and his US address, it will not be possible for me to use it? I can't make the order myself because Google doesn't give me access to Google play store in my country.
[Nexus 10 General] gk007:
Great, thanks. I didn't think you could change the address later lol. So you ordered it via the USA play store, and then changed the address on the standard UK Play Store?
[Nexus 10 General] shahed26:
Does anybody know when Google will be restocking nexus 10? Or any alternative place I can buy it from? Ebay is well over priced :(
[Nexus 10 General] gk007:
I don't think there are any third party stockists in the UK :/. I've resorted to importing one from America.
[Nexus 10 General] sheepybach:
Gee whiz they sold out PDQ, I wonder how many they had this time. It's not giving Google a good name running out of stock all the time and as they only sold in Google Play in the UK then more upset people. madness lol

iechyd da
[Nexus 10 General] mark.m.moran:
I used Tunnelbear to access the US Play store here in Ireland. Then ordered with my Irish Mastercard and used my brother's US address. Once it went through I changed the credit card address to my Irish address, the one it is registered against. All make sense?

Cheers,

Mark
[Nexus 10 General] devilson-13:
i tried with tunnelbear but I can't change the billing address. it's only for US, i can't choose another country. so if i input my credit card details it will not pass the bank checks because i can;t write my address.
[Nexus 10 General] mark.m.moran:
Once you come to the payment part I selected add new payment option. It then popped up a screen asking for the credit card details and it defaulted to US with a little US flag so I popped in my number and the rest and then my brother's US address. Then saved and completed the purchase as it accepted that. One I got the confirmation e-mail from Google I went back in an changed the address on the payment option I had just created to my Irish address, the address that is registered against the credit card here in Ireland. I was not expecting it to work to be honest but I have done it twice at this stage. The first time actually while in the USA and last week when here in Ireland.

All the best,

M
[Nexus 10 General] devilson-13:
Thanks mate. but this thing with tunnelbear can be use in other countries, apart from US and UK? I'm in Bucharest

edit: when i'm pressing proceed button a window pops up with setting up google wallet. and also is asking about US address and US bank card. i can;t see the option for ad new payment method.
[Nexus 10 General] eager27:
My experiences of ordring the Nexus 7 from the Play Store is that nothing is certain. I had to return two units for replacements, which effectively starts off a new order each time, and each time something different happened. I've had one delivered by TNT before it was even registered as having been ordered on the Play/ G Wallet sites! They really are a law unto themselves.

And good luck with trying to get any sense out of a Google Play operator. They all assume you are in the US as there is no separate UK call centre.
[Nexus 10 General] SreePillai:
if u go on google play and scroll down to the bottom u'll see 'My Orders & Settings' click on it and that takes u to the page where u can see the status...mine says pending
[Nexus 10 General] TheBlueRaja:
Brilliant, I'm pending too.
[Nexus 10 General] garysargent:
I have TWO lines which look like two orders - both pending. But they are both the same order number!!! I definitely only went through the order process once, and only got one email.

Their store really is hopeless!
[Nexus 10 General] Johan1976:
Finally got it ordered. Had to add a Entropay UK VISA card to Google Wallet to get pass the purchase screen, but then I could revert back to my Swedish Visa and now the money are reserved :)

Tried to do this yesterday but only got "technical errors" when I tried with my Swedish VISA with UK adress.

I hope I will get pass the verification process now since card adress and Google Wallet adress does not add up.

I had to go through this verification procedure with Entropay by sending pics of VISA and my drivers licence etc.

At the moment I am happy! Lets hope Google is not destroying this later on by canceling this order.
[Nexus 10 General] Juan Kerzhoff:
How bizzare ordered mine about an hour ago and it says shipping two day in the order details yet says 2-3weeks when purchasing
[Nexus 10 General] shaffy786:
can't seem to order for the past few hours is it just me that gets

Uh oh. There was a problem.

We couldn't start your purchase because of a technical issue.

Details of the problem below:

Sorry, we were unable to process this request. Any charge will be automatically cancelled within 24 hours. Please try again after 24 hours.
[Nexus 10 General] Johan1976:
I had the similar problem but without the 24 hour limit. Money was never reserved.

My problem was my Swedish visa with UK adress in Wallet. However in your case money seems to be reserved in the first place so I don't know. Tried to contact Google?

Skickat från min HTC Desire via Tapatalk 2
[Nexus 10 General] G405T:
Just ordered my N10; was kind of hoping to come on this thread and find people had received shipping emails already. Looks like I need to practice my patience!

..Thats not to say I'm surprised - simply optimistic :)
[Nexus 10 General] dairymasta:
Mine just shipped, I ordered it 8.30 yesterday though, second it came back in stock :)

EDIT: just checked tracking info. Its out for delivery, apparently they sent it yesterday at 10.30pm! Hopefully I get it tomorrow :) did not expect that speedy service, guess the 2 day delivery I paid for isn't a lie!
[Nexus 10 General] eager27:
Just got a shipping email too. Only, the tracking number is for a parcel that was delivered in Newmarket on 16th November :(
[Nexus 10 General] Evostance:
Same but mines in Rotherham.

I remember reading there's a certain way to track it, just cant remember how
[Nexus 10 General] Hereisphilly:
TNT reuse tracking numbers, I think you need to hit the reference number checkbox as opposed to the consignment number.

I just got a shipped email too, was seriously not expecting that!
[Nexus 10 General] Evostance:
Nah thats not it. Didn't work, says not found

EDIT: Apparently because they reuse tracking numbers, they're probably not live yet
[Nexus 10 General] hughlle:
I owe the OP of this thread a hug!

I ordered late last night, it got shipped today, so much for that 2-3 weeks. Although i just bought a crate of beer thinking i had a few weeks to top my balance back up, now i'm a bit worried about what my bank accounts state of affairs is :D Who cares, whooo, first tablet on the way and it looks to be a scorcher :)

As to the tracking, my email states that i may need to wait 24 hours for tracking to return any info. Just aware that i am on a 14 hour shift on friday, so fingers crossed it takes more than 2 days and get's delivered on monday :) That would be a heck of a start to my weekend :)
[Nexus 10 General] dairymasta:
Mines in Worchester depot guys, says sent to depot then recieved in good condition. Then out for delivery :)

EDIT: Hmmm actually this doesn't appear to be my order...there's 2 items listed...must be a reused consignment number boo :(
[Nexus 10 General] bigblue79:
WOW

Just got my email too but like everyone else it too is not yet up-to date.

I thought I might get this some time early December as I only ordered at 10-30 this morning!

well done Google:)
[Nexus 10 General] ljphil78:
Ordered mine this morning and also showing as shipped!
[Nexus 10 General] SreePillai:
Same here except mine says was delivered somewhere in Leeds on the 16th Nov. Will check again tomorrow.
[Nexus 10 General] hughlle:
Is the number given in the email the reference or the consignment number?
[Nexus 10 General] shahed26:
Looks like I have to go through the tunnel bear route and order via us site but I will wait till tomorrow monday. Hopefully Google will have new stock.
[Nexus 10 General] wolfboy1984:
Ordering from the US for a product with varying light bleed issues puts me off.

I'll wait for a UK warranty...
[Nexus 10 General] devilson-13:
in UK the warranty for nexus 10 is 2 years?
[Nexus 10 General] mihail.mitsov:
The warranty for Nexus 10 for all devices from Europe is 2 years but only for persons, not firms.
[Nexus 10 General] devilson-13:
good to know. thanks
[Nexus 10 General] mark.m.moran:
It can be used in any country in the world mate, as far as I know anyhow. That is the new payment window that you are seeing and this is the correct one. Put in your card number and then a US address, US address needs to be valid. Use the address of a friend if you have one who lives in the US?

All the best,

Mark
[Nexus 10 General] shahed26:
Spoke to a google advisor today regarding availability of nexus 10, he told me restocking of nexus 10 will be mid or end of next month February in uk (europe)
[Nexus 10 General] devilson-13:
so soon? :))
[Nexus 10 General] springy:
Not soon enough... I should have got the 16GB when I had the chance.. now got to wait another month.. My fault :@
[Nexus 10 General] aliburns:
If this turns out to be the case I will probably hold out for the next precious. After getting my Nexus 4 my older Nexus 7 just seemed like a big version of it with no major tablet advantages hence the delayed desire to get a Nexus 10 and flog the Nexus 7 when Sky Go comes out on the 10. However the complete failure to supply demand, not even the hint of a trickle, makes me think Google have little stomach to push for more production from Samsung, maybe a new shiny on its way sooner than expected?
[Nexus 10 General] xephi:
Hey there, if i was to get a nexus 10 from the US play store, from the uk , using your tunnelbear method, would i be charged VAT on top of the purchase?(around £70)

thanks
[Nexus 10 General] wolfboy1984:
Has anyone actually got a U.S. nexus 10 from the seller on eBay? Any experiences?

32gb delivered! for £412,

16gb £350,

I don't know if I can wait another 3/4 weeks. I'm tempted for such a similar price.
[Nexus 10 General] Grizzle34:
Excellent gives me time to get rid of this slow ipad 3, after using my nexus 4 since Dec 20th its now faster than my ipad WTF lol.

Android is the way forward.
[Nexus 10 General] mark.m.moran:
Have you got a link mate? Are they selling them with Samsung factory seals intact?

Cheers,

M
[Nexus 10 General] wolfboy1984:
Edit. £412

Search. Can't miss them. I nearly bought one Xmas eve but decided against it because of conflicting screen quality reports, warranty etc...

If anyone has bought one please leave details!
[Nexus 10 General] mark.m.moran:
I assume that is for the 32GB version??