yashsingh1/xdaforums huggingface dataset:
[Nexus 4 General] cphancock1:
or you ordered more than 1 phone, I hope some of the LL3 guys were trying to cash in on ebay and they got stuck hahaha no matter i order in the first 3 minutes on the 13th but my order got canceled i put the wrong shipping info. not googles fault my fault. i ordered on the 27th 1045 hst and got a shipping mail already. good things come to those who are patient and put correct payment and shipping info...
[Nexus 4 General] ketonkss4:
Good for you bro.
[Nexus 4 General] stefandunn:
My phone and bumper case finally arrived today :)
[Nexus 4 General] umaru:
Still no shipping confirmation email.

Still no email from the specialist the csr I spoke to said I would receive.

:(
[Nexus 4 General] rock7632:
I said this in the main play store thread a couple of times so I'll say it in here as well. Just trying to find out if anyone else is in the same situation as me. This is my story so far..

Ordered on the 13th

BO email on the 15th

got email from play store saying that the device will ship before the end of the week on the 26th

got a pending charge on my card

got shipping confirmation email with tracking number on Tuesday 11/27

got UPS MyChoice email that same night with an estimated delivery date of 11/29

the pending charge turned into an actual charge and the money was taken from my account

now 72 hours later UPS tracking info still shows "A UPS shipping label has been created. Once the shipment arrives at our facility, the tracking status will be updated."

Called UPS and they say the sender (Google) never gave them the package that's why the tracking information has not been updated

called Google Play multiple times and was given many different answers including "getting my case being sent to a specialist"

So please if anyone is in the same situation as me let me know. I'm really not sure I can do anything now.
[Nexus 4 General] Deeco7:
lying scummm!!​
[Nexus 4 General] BumbleG:
One phone, one bumper. I checked my shipping and billing info multiple times, and it was confirmed by Google, along with a $1 authorization charge. Using the same information, I ordered a Galaxy Nexus for a friend from the Play Store which I promptly received in about a week. Are there any other ways you want to prove that this is somehow my fault and not Google's?
[Nexus 4 General] estallings15:
Well, it's Friday at 6:30 pm. No shipping notification. I called Amex and there is a $1 charge from Google on Nov 28. I called Google and very politely explained the situation, including that I was told that my card was declined Wed (it wasn't even charged) and that basically this is yet another screw up on Google's part. I was told a specialist will email me. I asked if specialists actually exist and was assured that they do.
[Nexus 4 General] xcla1p:
Hi guys I'm new here.

I was in Limbo lv 3 too, and I was angry at the fact they hadn't ship mine even though people ordered on 27th started to receive shipping notifications.

Called the CSR at google play but they were useless. Decided to call the people at Wallet, which actually know more stuff than those at Play, but still have no idea what is going on. In fact, they couldn't blame me because they see that everything is okay (payment, etc.) I asked that what should i do since they can't do anything on their end and was told to wait. They said something along the line that they will talk to "specialist" and get back to me, so I bite back said they didn't even send an apology saying they didn't fulfill the promise of sending out this week(yeah I got that mail.)

And the funny part was that they told me to contact them if i don't hear anything in next 24hrs. Shouldn't they be the people who should call me and tell me on my status? Btw, i did called them twice just to check to see whether they gave different response and they gave exactly the same useless stuff.
[Nexus 4 General] blazerxzero:
From Aus, ordered 2 16GBs on the release date was then placed in LL3 group. Phone has just been picked up from fedex hq.

Finally!!
[Nexus 4 General] MatAuc12:
You call 10 times you are not to the 10th level, you are just to the 2nd 10 times....

Or you are almost to Larry Page
[Nexus 4 General] Uh60m Pilot:
Ditto... LL3 checking in

sent from my perfect 32GB Nexus 7
[Nexus 4 General] MatAuc12:
That's pretty much retail price + 25$ commission. I'd jump on that if I was US.

---------- Post added at 03:49 PM ---------- Previous post was at 03:44 PM ----------

The ones that were not on back order are processed. No more stock for those on backorder. And they said : the latest update we have is that "its good news for backorder, now that everyone else is shipped we can now focus on back order".

Somewhat guard to understand how much focus they can put if they are not in stock...
[Nexus 4 General] Exel:
Thanks for calling, bud.
[Nexus 4 General] MatAuc12:
Well if they throw in overnight on top of free, that's cool. But in all fairness! I'd rather ship tomorrow 2day, than in 2 weeks overnight ;p
[Nexus 4 General] mathi_vadhanan:
Checking in, Limo 3-2. I received this email yesterday.

Anyone who got this email and Limbo-3 received their phones today?
[Nexus 4 General] Jess813:
Probably not....
[Nexus 4 General] Emama:
I think the one receiving today do not need to pay for the shipping either

---------- Post added at 04:28 PM ---------- Previous post was at 04:27 PM ----------

so there is only a small portion of people in limbo 3 right now? *by the # of posts here..
[Nexus 4 General] :
It doesn't matter how many. Each of us counts and suffers :crying:
[Nexus 4 General] squizzi:
I wouldn't be overly worried about the charge disappearing from your card it's most likely Google removing the charge that included shipping so they can recharge with a new charge that doesn't include shipping which is as promised from the BO email.
[Nexus 4 General] giblesnot:
ditto

Most people just won't bother to post if they are in the LL3. I personally didn't want my silence to make you think there are not a lot of us out there though.
[Nexus 4 General] emailrob:
Dammit, got an email from UPS Choice and from HSBC telling me of large purchase. It was completely unrelated non-Nexus BS stuff! :crying:
[Nexus 4 General] Richieboy67:
It is because nobody knows what this stupid label means.. it would be so much more logical to call it what it what is so people know.. BACK ORDER

sent via xda premium with nexus 7
[Nexus 4 General] akhan47:
finding hard to #restassured when so many others have got theirs already :crying:
[Nexus 4 General] sparky4017:
I'm betrayed two x-wifes one girl friend and now Google I'm here let's drink tonight

:cowboy:
[Nexus 4 General] sparky4017:
[ATTACH[/ATTACH]. My latest lie F***ers :cowboy:
[Nexus 4 General] Richieboy67:
They are not even responding to me any more. I just want a real reply, not a canned one that says nothing. A 3 week estimate just is not acceptable. There are people that are getting exchanges already. This is just crap... It has been a week already and I still keep hearing 3 weeks. I keep thinking that in 2 weeks from now they will still be saying 3 weeks..

sent via xda premium with nexus 7
[Nexus 4 General] trita629:
Wonder what all these changes mean
[Nexus 4 General] mathi_vadhanan:
mine changed to pending as well.
[Nexus 4 General] BumbleG:
Yeah I immediately thought of the Nexus 4 when I saw that, unfortunately the shipping process wasn't the problem here. I'm looking forward to using BufferBox though, I know they're pretty well set up here in Toronto already.

In my latest call to support, the lady told me just what the rep said over email did, they're waiting for confirmation from UPS, and will forward me a shipping confirmation/tracking number when they get one (no problems with authorization, etc. despite the pending statuses). She told me not to get my hopes up as it isn't a guarantee, but it should most likely be here early next week.
[Nexus 4 General] rock7632:
4 days now since I received the tracking information email from Google and still nothing. No problems with my credit card (verified with Google Wallet support) and the charge went through on the same day I got the tracking email
[Nexus 4 General] Exel:
Call them again and speak with a supervisor, make them send you another one out. That's not cool. Im sorry that this happened to you.
[Nexus 4 General] Uh60m Pilot:
Agreed that's not cool. Sorry you are going through that.

sent from my perfect 32GB Nexus 7
[Nexus 4 General] rock7632:
I plan on doing just that if there's no movement on this on Monday
[Nexus 4 General] BigAtrain:
Are there still people who haven't received their device from the original orders on the 13th?
[Nexus 4 General] Deeco7:
Yes. 13th-UK-LL3-B/O-No Shipping Info, now 'Pre-ordered'.
[Nexus 4 General] BumbleG:
Still pre-ordered, I'm going to give Google another call if it's not around tomorrow.
[Nexus 4 General] umaru:
still not shipped...

"pending" status.

!!!!!
[Nexus 4 General] Toaster Strudels:
This is exactly what has happened to me. Got tracking on last Friday (30th) and still says "label created" and no updates from UPS, or Google.
[Nexus 4 General] BumbleG:
This may or may not be happening to me. There's some sort of disconnect going on I believe, because Google has been telling me since Friday that they're waiting for ups to update the shipping status before they charge me on wallet. I really wouldn't doubt if they never sent out the phones at all and decided to give them to people who ordered last week, setting as how they're all going crazy about receiving theirs before us within their 5 day window.
[Nexus 4 General] Jess813:
Not cool Google... I hope you guys get your phones soon!

Sent from my Nexus Cuatro
[Nexus 4 General] BumbleG:
Deadline day, it's getting cold in here, but anyone got any updates?
[Nexus 4 General] james_d:
UK buyer here. Stuck in limbo 3 with my bumper delivered but no sign of my phone. Google finally acknowledge something is up.

Everything still pending in Play Store and Wallet. Never got any shipping info for the bumper.
[Nexus 4 General] Toaster Strudels:
I had a long talk with a Google Play customer service supervisor, and apparently, the shipping team sent out tracking numbers and shipping notifications when the product is not scheduled to ship until next week.

I ordered on the 27th (1-2 week timeframe), got shipping confirmation on 30th (Friday) and there has been absolutely no activity on the tracking number; apparently, Google just ****ed up once again.

I got my shipping waived at least :)

GO CALL AND GET YOUR SHIPPING WAVED! Those bastards in the shipping department don't deserve anymore money. They ought to be fired. If you can't do your job right, don't do it. They've let a lot of people down.

http://imgur.com/NCutu
[Nexus 4 General] AFLAMOTHE:
I ordered on the 13th, got the shipping email on the 15th and my tracking number. I still have the same message about the package never having made it to UPS yet. We are talking three weeks now.

It seems a lot of orders got lost that way. What hurts is that our credit cards were charged and we cannot escalate the issue as this will send us back to the bottom of the list of cases to be reviewed by the "specialist"

Sorry to hear that this goes on on all the shipping lots, and that they have not learnt how to ship.
[Nexus 4 General] estallings15:
Checking in. Still LL3. I was supposed to have my package shipped last week. Nothing. CSR's are as useless as ever. I'm currently working with two different ones. I just called one out for lying to me. I doubt I'll ever hear from him again. I also asked him what happens if my phone hasn't shipped by end of day tomorrow, since that will be 3 weeks since the original BO email.
[Nexus 4 General] PolishDude:
wow that is horrible, I ordered an 8GB on the 13th and got that one last week and ordered 2 16gb on the 27th and received those yesterday, not sure what is going on here. My brother is one of the people that shows just a label created but no phone. My coworker and I both ordered on the 27th both got the emails on Saturday and both got the phones on Monday, guess we were lucky.
[Nexus 4 General] estallings15:
Rub it in, why don't you.
[Nexus 4 General] BumbleG:
Anyone get shipping notifications with tracking numbers, seeing as how people with 2-3 week wait times from 11/27 are getting them?
[Nexus 4 General] code65536:
BTW, has anyone gotten their shipping refund yet? It's been "7 business days" already...
[Nexus 4 General] RickInHouston:
I ordered the 27th - 16 GB Nexus 4. I received an email at the time of order (2 - 3 week delivery). It is listed in my Google Wallet as 'your order has been sent to Google Inc'.

I have received nothing else. No notification of it being shipped or processed.

Houston, TX
[Nexus 4 General] Deeco7:
Where are you guys? Am I the only Limbo 3 left? Please don't leave me like Google has. We need to unite and fight this together people!

According to Google my Nov 13th order should ship by the evening of January 16.
[Nexus 4 General] rock7632:
I'm left too
[Nexus 4 General] BumbleG:
Still here, this thread has sort of died down since we're mostly active in the other one. There's really only a handful of us left, but that doesn't give Google any more of a right to ignore us.
[Nexus 4 General] Deeco7:
We should stick to this thread the other one is congested with orders of Nov 27 -Dec. This thread is specific to us.
[Nexus 4 General] gillagad:
Mine just changed to 'Pending'. Previously had the 'Shipping Nov 15th' status.
[Nexus 4 General] akhan47:
Confirms that we've been back-ordered imo.
[Nexus 4 General] Richieboy67:
Mine still says completed.. I have know idea what has been completed. It seems like I would see that once I have my phone.. lol

sent via xda premium with nexus 7
[Nexus 4 General] rubiconjp:
Yep mine was also changed to 'pending' today.. still LL3 :(
[Nexus 4 General] Emama:
pending...................................

btw after seeing the video of the bumper I want one..

but don't wanna to suffer such limbo again
[Nexus 4 General] estallings15:
Same here
[Nexus 4 General] Jess813:
I think that if you're order says complete, you should be closer than most of us.
[Nexus 4 General] snavid972:
Here is my status ever since I ordered at 11:49am CST..
[Nexus 4 General] Jess813:
That is interesting...mine did just changed to Pending as well...... hope this is a good thing....:victory:
[Nexus 4 General] Dr Zoidberg:
I have two separate orders. One says "pending" and the other says "complete". According to Pay support both phones are in the exact same status: back-ordered.
[Nexus 4 General] akhan47:
Mine does too, always has. Completed usually comes after Shipped but they messed it up. It's basically the same as Pending for us.
[Nexus 4 General] :
My guess is that it doesn't really matter.
[Nexus 4 General] dc496:
Mine also changed from Shipping 11/15 to Pending on Play Store. Ordered 2 x 16gb on 10:53ish CST.
[Nexus 4 General] JohnMiroki:
Ordered 2 on 13th, at 1:00pm EST and 1:06 EST respectively.

Got an email asking for my confirmation that I do want both 14th

Got BO email on 15th, but only one.

One status in GPlay changes to order date: 19th, the other is still 13th.

Both status changed to "Pending" now.

No change in Wallet (both Pending since day 1)

Called last night and was told the 3 wks timeframe is still in effect.
[Nexus 4 General] ctowne:
Pending as well
[Nexus 4 General] MatAuc12:
While I agree, it mattered enough to them to finally change it manually. I guess that's what they means when they said they have "more time for the backorders now" lol.

To me it can mean 2 things. 1 that backorders are so far away, it was worth it to change it. OR, pending is actually a word for waiting to be processed, so it could mean they started touching them and it will keep getting updated properly.

So it means.... short... or long... helps a buttload.
[Nexus 4 General] munchy_cool:
what's with this pending sh*t on my order now ..no f**ing date ..anyone has an idea?
[Nexus 4 General] :
It just means that it won't ship on Nov 15...... :)

Oh and almost forgot, FU Google.
[Nexus 4 General] savo83:
Not got a clue. when did the shipping emails start last night?
[Nexus 4 General] munchy_cool:
8-8:30pm EST I guess
[Nexus 4 General] aphlipot:
So about two hours we should start getting shipping notifications, if that is what this is, lets hope their plan is to abolish this thread tonight.
[Nexus 4 General] munchy_cool:
we dont know yet ..me am heartbroken with all this b*llsh*t from google reps.
[Nexus 4 General] BR_Impulse:
Now shows Pending on this page: https://play.google.com/store/account. As another fellow in the Canadian thread pointed out, notice now that under the last column on the right, you have an option for 'Cancel'. So looks like they're letting us cancel our orders if we want to since they know it'll be a while.
[Nexus 4 General] munchy_cool:
m*thaF*kers Google
[Nexus 4 General] kzoodroid:
My status changed to pending from shipping on the 15th also, ordered 16 GB at 12:55 EST. Level 3, confirmation and BO emails.
[Nexus 4 General] mzrai:
Tracking info

Hello All! New poster, old lurker here. I am also in Limbo 3 with order pending since the 13th with no back order email or tracking email. I called up google today and the rep told me that she got an email saying all customers who have not received a back order email will be getting their phones this week. She said that the tracking system was having problems and that the emails would be updated tonight. She also told me that i would get my phone tomorrow. Hopefully she is right.
[Nexus 4 General] phatedd:
im so pissed i want my nexus 4! but as do thousands of others :( was able to get my order in at11:29:12 AM MST and got the BO email and has said hipping on the 15th till today it now says pending and the charge is no longer on my card..... i just want my phone
[Nexus 4 General] munchy_cool:
you are late to the party, they have been saying the same sH*t all week ever since the BO mails went out
[Nexus 4 General] Jess813:
Highly doubt it
[Nexus 4 General] mzrai:
:( And to think i was so happy that i completed a survey and gave her the best ratings. Oh well......
[Nexus 4 General] BR_Impulse:
Actually if you havent gotten a BackOrder email yet, you're not in Limbo Level 3 but in Limbo Level 2. All Limbo Level 3 people should have gotten BackOrder emails. You should really get yours tomorrow as I think most people in Limbo Level 2 got theirs today and will get tomorrow.
[Nexus 4 General] phatedd:
So much false hopes. The receiving of this nexus 4 is a roller coaster of emotions :(
[Nexus 4 General] surferdude73:
Anyone in LL3 that would like to use my sig pic is free to do so, we are all brethren here. LL34LIFE.
[Nexus 4 General] mzrai:
Thank You. Now I have hope again!
[Nexus 4 General] lowrider262:
Updated to pending. Maybe this is hope that they're getting their sh*t together finally
[Nexus 4 General] vinay427:
Same, I think all (or nearly all) Limbo 3 customers as reported in the main Orders and Shipping thread now have the Pending status, including me.
[Nexus 4 General] Dr Zoidberg:
"Pending" is just a polite way of saying back-ordered. They are just confirming what you suspected all along: your nexus 4 is weeks away.
[Nexus 4 General] MatAuc12:
The survey is basically to know if the CSR should get fired or not lol... if you rate her poorly because of googles mistakes, that would be so smart...
[Nexus 4 General] estallings15:
Way to crush my hopes and dreams. What are your other hobbies, punching babies and ****ting in ice machines?
[Nexus 4 General] MatAuc12:
You don't know that, it could just as much be a good sign.
[Nexus 4 General] savo83:
Man up ffs. You're not getting your device for 3 weeks.

It's embarrassing on here.
[Nexus 4 General] St1ck33:
Checking in. Ordered 11:49 EST.

Status tonight changed to pending, but who really cares?!? LOL.
[Nexus 4 General] Kushblow:
This pending BS looks like a bad sign.

I'm guessing it's another 3 weeks from today...:(

Face it, Limbo Level 3 destroys lives and friendships.
[Nexus 4 General] aphlipot:
Man, leave the guy alone. He is excited about his device and is hopeful, can't say I blame him in the situation.
[Nexus 4 General] Dr Zoidberg:
Well, I called Play support and they confirmed that all back-order items were being marked as "pending".

I'm as sad as you. I'm at Limbo 3 as well. I sold my old phone after getting my purchase confirmation. FML.
[Nexus 4 General] MatAuc12:
So you prefer to base your knowledge on nothing and I prefer to say I don't know on what I don't and I need to man up... ummmmm I think we have an backward moment here
[Nexus 4 General] Docavelli:
Hate to say it but he's probably right. You notice the is now a cancel option right on the line. That to me says, " here, let me make this easy for you." I think we're in for at least another week or two. If phones were in the process of shipping, I wouldn't think they would make cancelling that easy. Almost like they're enticing you to click the link.
[Nexus 4 General] MatAuc12:
Oh, you didn't know it was backordered before? She answered to who its marked as pending, not what it means is gonna happen.

I don't get how peoples logic work.

---------- Post added at 07:56 PM ---------- Previous post was at 07:52 PM ----------

Wow, leave it for **** sakes, you guys are arguing on which speculation seems more accurate. Also, notice I said just as much, which means I do NOT believe one more than the other but just for you guys to shut the fuc k up pretending to know something you don't.
[Nexus 4 General] Docavelli:
Damn dude, calm down. Nobody's jumping on you. And no one's arguing. We're just having a discussion. And no one here knows exactly what's going on. That why were having the discussion.

Hell, I hope I'm wrong and all bo people get shipping notices tonight. Just don't think so.

Relax a little. Breathe deep
[Nexus 4 General] Uh60m Pilot:
Pending
[Nexus 4 General] Pyroshane:
Mine still says "Complete" and has no cancel option. I have decided that until Google proves otherwise, that means they forgot I am back ordered and think I already have my phone. That way I can (hopefully) be pleasantly surprised if/when I get a shipping notification.
[Nexus 4 General] Jess813:
Screenshot?
[Nexus 4 General] :
I just feel like crying.............. :crying:
[Nexus 4 General] Jess813:
You sure you were LvL 3?
[Nexus 4 General] Pyroshane:
Yup, got my back order email in the first wave on the 15th. There are a few others like me posting in other threads as well.
[Nexus 4 General] MatAuc12:
Apparently people don't get it yet.... any status besides shipped has proved to be meaningless. Disregard any of those tags.
[Nexus 4 General] cathou:
I'm in the same boat. Still says complete, got a backorder email on the 15th.
[Nexus 4 General] Pyroshane:
I figured that out before the first wave of shipping announcements went out. I was just making a joke about how my status is still different from almost everyone else. I am just keeping my wait lighthearted, rather than dwelling on it like some seem to be. With Thanksgiving in two days, and then FCS playoffs starting on Saturday (and my team is the #1 seed) the next few weeks are going to fly by until my phone shows up.
[Nexus 4 General] dbolot1:
Aaaaaaa :mad:....limbo LVL3 sucks. ......... waiting :cool:.....
[Nexus 4 General] Jess813:
Very good point, and my team is worst than last year.....ugh. oh well I'll have an N4 soon
[Nexus 4 General] ptrm2:
A rep emailed me responding and saying that if i ordered on the 13th it should be scheduled to arrive today but it obviosly didnt. The status was changed to pending. They said I would get a tracking number by the end of today but it is 6.44 pm over there so I doubt it.
[Nexus 4 General] aphlipot:
I too got that email, and when it didn't arrive today I called, the guy told me I should be receiving tracking info tonight or early tomorrow. However I try not to believe a thing the CSRs say to me.
[Nexus 4 General] Jess813:
What?! Level 3?
[Nexus 4 General] aphlipot:
Level 3, received BO email on the 15th.