yashsingh1/xdaforums huggingface dataset:
[AT&T, Rogers, Bell, Telus Samsung Galaxy S III] jinglyjon:
I agree with this guy. I'm accident prone certainly. I Normally would forgo the insurance and won't keep it for the length of the contract either. The main reason I went with the best buy protection plan was because there's no deductible and as long as I can bring the phone in no matter what condition its in or caused its demise ill get a new one at no charge. Also covers battery replacement and charger replacement. The only thing it doesn't cover is theft or misplaced phones. To me that piece of mind is worth the $10 a month for at least the first couple months. Yes there is a point where it's not worth having any more but being that my history of accidents and clumsiness its a good investment. I wouldn't however invest in insurance if there was a deductible such as with the standard at&t poop insurance.
[AT&T, Rogers, Bell, Telus Samsung Galaxy S III] redhooka:
Gorilla Glass is SCRATCH RESISTANT not shatter resistant.
[AT&T, Rogers, Bell, Telus Samsung Galaxy S III] elementaldragon:
No matter the type of glass, if it takes enough of an impact on the side, it will shatter. Not to mention that Gorilla Glass 2 is even thinner than the original, which also probably leads to it being a bit more susceptible to a side impact.
[AT&T, Rogers, Bell, Telus Samsung Galaxy S III] Bagbug:
insurances are for the Homer Simpsons of this world. One of the biggest scam in retail. You are basically buying air.
[AT&T, Rogers, Bell, Telus Samsung Galaxy S III] mbc663:
My 2007 Toyota just needed a new motor and if I didn't have the extended warranty I'd be down nearly $4k. I kinda feel like Mr Burns, actually. You don't make sense man. U have to protect your investments!
[AT&T, Rogers, Bell, Telus Samsung Galaxy S III] Andrew149:
Best buy sounds like my type of insurance
[AT&T, Rogers, Bell, Telus Samsung Galaxy S III] elementaldragon:
uuh.... so we're talking about phones.... and you bring a car into the discussion? from something that costs $200 (or less).... to something that can easily cost 100x more? Wouldn't exactly consider a phone an "investment". They are things that should just be protected. I've never once dropped my phone that i can recall. I find it a bit baffling when i see that people have done so. What do you people do with your phones? Mine is generally in one of a few places. In my hand, in my pocket, on my bed, on my desk, on my dresser, or in the cup holder of my car. Never bought a screen protector, since the few i've come into contact with made me cringe at how the screen felt with it on.... and have yet to even scratch the screen of any phone i've owned. My current Galaxy S3, my previous Motorola Atrix 4g, and my iPhone 4 and 3GS i had before it.... not a single scratch on the glass.
[AT&T, Rogers, Bell, Telus Samsung Galaxy S III] g2tegg:
All it takes is a drop in a specific spot and the glass is shattered. I've dropped my S2 from a 20 foot roof onto concrete, with no damage (no case). BUT if it would have landed on a different corner/glass front Im certain the phone would have been toast.

If your phone lands on the back, its unlikely to smash the glass. If it hits directly on one of the four corners or the face down, its bound to crack. And the worst part is it might not smash the first time, and the second time it might. Doesn't mean your phone was "defective" at all.
[AT&T, Rogers, Bell, Telus Samsung Galaxy S III] deamonix:
deign flaw introduced

My wife and I both had Captivates, and dropped them many times with no issues, without cases. As I have MS, I tend to drop things. My wife on the other hand... well I will leave that one alone. ;) We both even had the sliding USB covers break and fall out, due to cracks in the casing. The Gorilla glass is perfectly flat, with the edges protected by the casing.

With the S3 Samsung has introduced a bevel onto the outer most edge of the screen, which causes a stress point for all of the impact pressure to focus on. It makes it nice to look at, and comfortable to hold in your hand, but unfortunately fragile. Take a look at almost all of the posted pictures of broken S3 screens, and you will see that the majority start in one of the 4 corners and radiate inwards.

It sucks, but I still love the S3. An Otterbox Commuter case is now protecting mine.
[AT&T, Rogers, Bell, Telus Samsung Galaxy S III] mwiz123:
Yep its a lie...

on its first drop this is what happened :eek:

I mean its not big but its a chip... on its first drop
[AT&T, Rogers, Bell, Telus Samsung Galaxy S III] deamonix:
And as I stated above, notice how it is on the smooth, rounded, nice and comfortable to hold corner... as usual.
[AT&T, Rogers, Bell, Telus Samsung Galaxy S III] w98seeng:
I had an SGS for 2 1/2 years, mostly with a screen protector, but there were times I did not have one on. I sold the phone with the screen in pristine condition.

In the week it took to get my new screen protector when the old screen protector came off, my SGS3 got 3 scratches on the screen. The screen is definitely is not as scratch resistant as the original one was.

Ian
[AT&T, Rogers, Bell, Telus Samsung Galaxy S III] jinglyjon:
Yeah better than at&ts joke. Can only get it if you purchase your phone there. There's other perks to it too but being that there's no deductible its worth it to me for the next few months at least. I've destroyed numerous phones in the past and was certainly sorry I never had coverage then.
[AT&T, Rogers, Bell, Telus Samsung Galaxy S III] egyptshun:
This is useless. Gorilla glass says resistant.it's not made of diamonds. Of course it's breakable. The quartz shape of sand destroys the glass. For all we know it could have been a bunch of small hard drops to ruin the phone. And by looking at your gg2 it has two cracks, either the drop was hard enough to bounce from one side to another or the phone twisted hard enough from the drop.either way it's your fault because you dropped it. Stop blaming Samsung who don't even make the glass. I'm sick of these false complaint threads clogging up xda.
[AT&T, Rogers, Bell, Telus Samsung Galaxy S III] mbc663:
It's not useless, the screen scratches 100x easier than the old sgs's.
[AT&T, Rogers, Bell, Telus Samsung Galaxy S III] Andrew149:
OK mr. know it all, you would be on this thread if your phone cracked its glass from 1 foot like how some people reported this thread just proves how inconstant gorilla glass 2 is.
[AT&T, Rogers, Bell, Telus Samsung Galaxy S III] Erazo1986:
Don't drop and and get a good case , problem solved lol.
[AT&T, Rogers, Bell, Telus Samsung Galaxy S III] killahhops32:
I have the complete opposite thing happen to me...

As I was moving two months ago, I put my phone in my door handle and ran in the house. Well when I came back to my car I forgot that my phone was in the handle and slammed the car door. Long story short I ended up smashing my phone in between the door and the lower frame of my car. The gorilla glass survived but the digitizer behind the glass was destroyed. :mad:

I would have rather had the glass shatter lol....

I ended up adding another line to get a new phone and am currently in the market for a new digitizer for my 2 week old "old" GS3....:crying:
[AT&T, Rogers, Bell, Telus Samsung Galaxy S III] xaznxplaya:
I made a topic about this many weeks ago, I suddenly noticed a 1inch scratch on the upper left of my device, it was even pretty deep. With my S2, I remember dropping it on the street while paying for parking not a single scratch. Anyways, I bought an ArmorSuit protector to cover and protect it, the scratch doesn't show anymore, it's still disappointing.
[AT&T, Rogers, Bell, Telus Samsung Galaxy S III] Diviance:
Is it really Samsung doing "false advertising" (as a note, it isn't false advertising) if Samsung isn't the one who makes it?
[AT&T, Rogers, Bell, Telus Samsung Galaxy S III] egyptshun:
YOU DROPPED THE PHONE. Its not indestructible man. Drop an iPhone and see if your results are better. Yes Samsung should have something like apple care but that's the trade you get with the best phone in the world.

And as for Mr.Knowitall, yes I am quite intelligent, thanks for pointing that out.
[AT&T, Rogers, Bell, Telus Samsung Galaxy S III] G-Man.:
This is why they make cases and screen protectors. You dropped it, it has a glass screen.... ummmm DUH! You don't have a case against Samsung at all.... sign all the petitions you want. It's a futile effort. Next time buy a good case and screen protector. Problem solved.
[AT&T, Rogers, Bell, Telus Samsung Galaxy S III] Andrew149:
Wow you guys are stating the most obvious seriously you think I'm that stupid. And you obviously did not read the thread my phone is in a case, next time read the thread before you post a smart remark I have a good case in fact I two name brand cases that everyone loves

Sent from my Galaxy Nexus
[AT&T, Rogers, Bell, Telus Samsung Galaxy S III] Kflan22:
Buy an apple I heard those drop well hahah

But ya the phone scratches quick and I had a kid already come in with a broken Note but he said the drop was nearly so I dunno...

Definitely NOT scratch resistant though
[AT&T, Rogers, Bell, Telus Samsung Galaxy S III] theraffman:
I've had my phone since release, I have had it in my pocket with screws, keys, screwdrivers, needle nose pliers etc... and still don't have a single scratch. Dropped it twice (with a case) once from about 3 ft, landed right on the face of the screen and then from near the top of an 8ft ladder. Still zero damage, but the case has taken a beating... still,I find this phone durability to be on par with my infuse, at least based on my personal experience.
[AT&T, Rogers, Bell, Telus Samsung Galaxy S III] Erazo1986:
Well you can always wrap your phone in bubble wrap, that is if you can resist popping the bubbles.
[AT&T, Rogers, Bell, Telus Samsung Galaxy S III] theraffman:
This is impossible, I've tried countless times to no avail. All efforts are fruitless.
[AT&T, Rogers, Bell, Telus Samsung Galaxy S III] abcmanusn:
Resistance is futile!!
[AT&T, Rogers, Bell, Telus Samsung Galaxy S III] Erazo1986:
Lol...
[AT&T, Rogers, Bell, Telus Samsung Galaxy S III] egyptshun:
.... you still dropped a product and blamed a company for something they don't advertise on its merits and demand a new one for something you've done.

Have you never dropped something before? Let me teach you a tidbit of physics. Everything has forces, gravity is 9.8 me/s^2 the mass is about 130grams therefore it has a force of gravity of 1274N. That glass accelerating at 9.8m/s2 is never pretty no matter what the height. It will fall from.
[AT&T, Rogers, Bell, Telus Samsung Galaxy S III] simonxliu:
Plasmas only last so long, especially the older ones. 4 years heavy use max brightness is a pretty good run.
[AT&T, Rogers, Bell, Telus Samsung Galaxy S III] wally3614:
I have had 3 in 2 months cause, well honestly I was getting into rooting and roming and bricked the first two! Luckily they were hard bricked and they replaced them free both times cause I acted like I was a total idiot and didn't know why the phone stopped powering on :) the first 2 did seem to scratch pretty easily on the front. Even being careful, the last and current one, is like a tank. Definitely can attest to inconsistency. But if I do drop it and it breaks I don't blame anyone by my self! Glass breaks no matter how tough it seems...its glass....
[AT&T, Rogers, Bell, Telus Samsung Galaxy S III] mbc663:
Third times a charm! Hope u learned a valuable lesson with the first two. How'd u manage to hard brick two phones!?
[AT&T, Rogers, Bell, Telus Samsung Galaxy S III] G-Man.:
I'd guess by not reading enough and just flashing away... Samsung devices are hard to hard brick though so...:confused:
[AT&T, Rogers, Bell, Telus Samsung Galaxy S III] Wheemer:
I'm sure they believed you because you weren't really acting.
[AT&T, Rogers, Bell, Telus Samsung Galaxy S III] jmacdonald19:
Last time I checked, it was a cellular phone, not a basketball. That's why I have mine in a good case. But I don't even use a screen protector, carry it in my back pocket always and there's not a scratch on my glass.

You paid a lot of money for the phone - might want to protect it. Just sayin.
[AT&T, Rogers, Bell, Telus Samsung Galaxy S III] mbc663:
Good one :D
[AT&T, Rogers, Bell, Telus Samsung Galaxy S III] Nitroxyl:
Just dropped my S3 from pocket height (about 2 feet), and it landed directly at the corner, tumbled a few times then fell glass-first onto pavement.

No damage sustained to the screen. It's perfectly intact, while the chassis sustained all the impact and has visible marks to show the damage.
[AT&T, Rogers, Bell, Telus Samsung Galaxy S III] hampsterblade:
Mine dropped out of my pocket and slid down my leg, maybe 2 feet and landed on the corner. The screen pretty much shattered. It was my own fault and I should have bought a case. But anyway, the glass is only 20 bucks. Its not samsung's fault. If it breaks its a cheap fix.
[AT&T, Rogers, Bell, Telus Samsung Galaxy S III] nubreed000:
Thats weird because I always avoid putting anything else in my pocket along with my phone and the screen has a couple of scratches on it.

---------- Post added at 10:03 PM ---------- Previous post was at 10:02 PM ----------

So wait.... I can get the scratched glass replaced?? Do I contact Samsung for that?
[AT&T, Rogers, Bell, Telus Samsung Galaxy S III] wally3614:
Installing 9300 ROMs:) and yes I learned though I did a lot of reading, just used the wrong file twice!!!
[AT&T, Rogers, Bell, Telus Samsung Galaxy S III] corythug:
Yeeeeah there's no way the screen just cracked sitting in a pocket. I smell a cover up ;)
[AT&T, Rogers, Bell, Telus Samsung Galaxy S III] sdlopez83:
Yeah the corners are the worst. Just cracked my glass as well. And scratched with keys in pocket. This gorilla glass is not.

the dogs bullocks

Just one crease/crack Im rma'ing. Put the order in and said no damage. Hope they swap and not bust balls, like they usually do.
[AT&T, Rogers, Bell, Telus Samsung Galaxy S III] richb500:
A cover up? How so? For what benefit? I believe him because he would have no reason to lie about it (my son is 21, so not a kid).

The only thing he can figure is that he must have leaned into something. He insists that the phone didn't fall out. It was in a hoodie, so the pocket was loose, not like in tight pants.

My theory is maybe at a previous date he had dropped it and caused hairline fractures that he didn't see, then they gave up. Or... it was defective glass.

The phone was "protected" in an Otterbox Defender case, so if he indeed did drop it then the case was worthless.
[AT&T, Rogers, Bell, Telus Samsung Galaxy S III] theraffman:
Yea, I always put crap in my pocket with my phone, I try and consciously put stuff like screws and tools in other pockets or on the back side of the phone. I always put my keys in the same pocket as my phone... probably everyday and I have a lot of keys on my ring, including a very rough gauge feeler with a lot of sharp and jagged edges. I even remember once having my phone in my back pocket with a bunch of tech screws ( metal screws with a self tapping cutting tip, used for drilling into metal) and sat down... not a scratch on the screen.

I guess I just got lucky and received one of the good ones. I have put this phone through quite a bit and its still looks 99% perfect.
[AT&T, Rogers, Bell, Telus Samsung Galaxy S III] howlingmoon12:
Now this is what we should be doing, sharing solutions, not filing petitions that the manufacturer somehow ripped us off. You get what you pay for, unfortunately even paying massive sums of money in tosays economy doesnt get you much.
[AT&T, Rogers, Bell, Telus Samsung Galaxy S III] Ymodem-G:
Two S3's in our house. We have had then since launch and bike with them almost daily. Multiple drops with no screen damage.

We had Captivates before this, and the screens were similar and still in great shape.
[AT&T, Rogers, Bell, Telus Samsung Galaxy S III] Dirtburgler:
Not a single blemish on my screen. No case and no screen protector. I got the garnet red one when it was released through AT&T. The phone does get a pocket all to itself, screen facing in to avoid any impacts through the pocket. I work in a giant warehouse, drive a fork truck and also constantly moving heavy product by hand.

It sits out daily while playing Pandora and is fondled with dirty hands constantly.

On the other hand, my buddy with a white one does the exact same thing, only he sets it screen down every time. He came from an iPhone and I've noticed a lot of iPhone converts all do this. I think its just an iPhone thing , to show they are cool and have an iPhone, because most phones look pretty darn similar screen up and off. His screen is full of tiny scratches and he dropped it and took a chunk of plastic and glass with it. Did not crack though, just a small chunk broke off.

The only scuffs I have are on the back at the bottom where it rubs the most, even those blemishes are barely noticeable.
[AT&T, Rogers, Bell, Telus Samsung Galaxy S III] slowfncar:
Sorry for your loss. The gs3 has a tendency to crack easy and sometimes blamed on the plastic housing.I swear the new gorilla glass is actually weaker then the old one
[AT&T, Rogers, Bell, Telus Samsung Galaxy S III] louiscyphere13:
I don't know how to reply to this lol ..I've got the captivate, the s2 which I gave to my mom, and now the s3 dropped it quite a few times never cracked the glass, I'm pretty hard on my phones,..now I have to agree about the S2 , I was very very hard on that phone, got into a really really bad car wreck , (head on collision ,a drunk woman hit me she was going 85 I was going 60) the phone flew and bounced everywhere in the car, then when the car finally stopped spinning around it flew out of the car onto the road,...it got 1 Tiny scratch on the on the screen, and that was it,.maybe it's an issue with certain peoples phones, my cousins S3 cracked , he said he barely dropped it,..I've dropped mine in parking lots, down stairs, and it's still fine,... but it does scratch easier than the S2 , I agree on that
[AT&T, Rogers, Bell, Telus Samsung Galaxy S III] kyphur:
I resigned to the reality of cases & screen protectors yesrs ago.

More recently I've also bought into the idea of Accidental Damage Coverage (which is different from insurance), of which Best Buy's GSP is best.

We Americans are spoiled by carrier subsudies and forget these are $700 phones. Even though I only paid $43 (including tax) for mine I still coughed-up $170 for 2 yrs GSP on my $700 phone. I have never cracked a screen but I have hsd a few go bad without damage after warranty expired.

So I'll never make a thread like this because even if my Otterbox Defender fails to protect my Galaxy S 3 the GSP will repair or repkace it.
[AT&T, Rogers, Bell, Telus Samsung Galaxy S III] sdlopez83:
Wow kyphur, remember you from the winmo era. glad you're still around.
[AT&T, Rogers, Bell, Telus Samsung Galaxy S III] Nucleartx:
I've dropped my gs3 many times and other people are in shock that see it happen. They look like they want to ask if it's still ok lol. That's why I have an otter box defender.
[AT&T, Rogers, Bell, Telus Samsung Galaxy S III] kyphur:
I work at Best Buy (Mobile of course), and I intentionally '' drop'' my phone several times a day to demonstrate my faith in the Otterbox Defender I use, it sells them every time.
[AT&T, Rogers, Bell, Telus Samsung Galaxy S III] blackwrx02:
Just wait. I had the same exact opinion. Didn't understand why people were complaining. Mine had hit the ground a few times after being in my lap in a friends truck. When I got out, it hit the pavement. Happened twice. A few marks on the silver mid section, but glass was still perfect. I'm talking big, hard falls from 2.5 to 3 feet onto concrete.

Then, a few nights ago....i became a statistic. Phone was sitting on a 4" plastic tool box. I set it there to pick something up out of the box. When I picked up the screwdriver from the toolbox, it bumped my phone. Phone fell, literally 4" and I picked it up and found two large cracks and the edge was spider webbed. Only thing I can think is the larger drops weakened it and that was the last straw.

sucks...Samsung knows there is a problem with this but refuse to admit. I'm not really expecting them to repair it free, but help me out a little or something. I HATE phone cases. I bought the phone because of its slim design. Now I have to encase it with 6" of rubber and plastic in hopes that I can keep the new screen from doing the same.
[AT&T, Rogers, Bell, Telus Samsung Galaxy S III] kyphur:
Or spend a little for ADH coverage either via your carrier, home/renters insurance or a 3rd party like Best Buy's GSP. Then cover the screen & charger maybe back with something like InvisiShield...
[AT&T, Rogers, Bell, Telus Samsung Galaxy S III] vesperwillow:
The overall point of the thread was to check everyone's experience with the glass with relation to the consistancy of the product claim, and for one individual, to get people to sign some petition. Not to suggest cases and covers.

I'd say there's decent evidence the consistancy of the product's claim is definitely in question. Of course, this won't do anything in the long run anyhow.

Asurion has gone up on their deductable for the S3 this year anyhow (March 2013). For the price of the dectuable ($150, though some have apparently been quoted $125-$200), you can get a new LCD or a used S3. It's not even worth it for that price, even if the phone is lost, I'm about to cancel my policy with them for this reason. For other phones it's still $50-$75 which is reasonable.

Homeowners insurance? LOL.. I can't imagine a homeowner or rental policy who's deductable is less than the cost of the phone's repair cost, but who knows.
[AT&T, Rogers, Bell, Telus Samsung Galaxy S III] annulation:
I know this is old, but I I just read this and it is just wrong. You should not try to "teach" things you don't understand. First, the statement "everything has forces" makes no sense. Second, a Newton of force has units of m*kg/s^2, so the force you tried to calculate is 1.274N, you are off by a factor of 1000. Third, this force is irrelevent because it is the change in momentum (impulse = force*time) and location of impact that are relevant.
[AT&T, Rogers, Bell, Telus Samsung Galaxy S III] egyptshun:
1. I know physics very well. 2. I missed a decimal on a touch screen phone, sue me. 3. All forces are relevant.
[AT&T, Rogers, Bell, Telus Samsung Galaxy S III] annulation:
I'm trying not to beleaguer the point, but it irks me when people post incorrect information, particularly in attempts to "teach" others.

1. Maybe, but your posts suggest otherwise.

2. Wrong is wrong, especially in physics.

3. Wrong again. I can think of many forces that are irrelevant regarding the physics of a free-falling phone, e.g. magnetic forces and any other equilibrated internal forces.
[AT&T, Rogers, Bell, Telus Samsung Galaxy S III] jayRokk:
You guys are going way off topic lol

Take it to PM.

My point on this thread is Samsung or GG never said that their products were shatter, scratch proof but RESISTANT.
[AT&T, Rogers, Bell, Telus Samsung Galaxy S III] kaitaii:
not sure if this applies, but I recently dropped my phone down a flight of stairs (no carpet or anything). not a single scratch on the screen.
[AT&T, Rogers, Bell, Telus Samsung Galaxy S III] tiffany9123:
It actually depends how it land on the floor...
[AT&T, Rogers, Bell, Telus Samsung Galaxy S III] crixley:
It was never advertised that you could drop it lol

Have some common sense, no company is that dumb

I'm sure there have been plenty of people who dropped it with no damage as well, myself being one
[AT&T, Rogers, Bell, Telus Samsung Galaxy S III] gzoztra:
WTFFF 200 ?!

i didn't knew that !..:eek:

did you try screaming ?

and making the customer service rep feel miserable ?
[AT&T, Rogers, Bell, Telus Samsung Galaxy S III] danvee:
In future, check out Square Trade.

They often have 25-30% discount codes off their regular pricing of $130.

http://www.squaretrade.com/samsung-galaxy-warranty

Only a $99 deductible.

Worth checking out and weighing against the carrier's or Assurian's plans.