yashsingh1/xdaforums huggingface dataset:
[Nexus 10 Q&A, Help & Troubleshooting] bigmatty:
Thanks.

The problem I am trying to prevent/isolate: I sleep the screen, then the unit either reboots (resetting the counter) or turns off.

Its been my experience w/ my tablet that that is how "the problem" manifests its self 98% of the time, if not exclusively. I've never actually had my eyes on the screen while it had a problem, always felt related to the sleep/wake. (But logs reveal to me its "during sleep" when a problem arises, not so much the act of going or waking.)

Hey, "My N10 Has Nightmares"!

I was on 4.2.0 so briefly that all my real use is 4.2.1 and 4.2.2-from-OTA-from-421 so I do hope that this is the reality: Something was wrong w/ 4.2.1 and the OTA to 4.2.2 does not install as stable as a flash install of 4.2.2 does.

20 hours and counting, remaining cautiously optomistic... :)
[Nexus 10 Q&A, Help & Troubleshooting] rxnelson:
As a follow-up my RMA went 4.2.1 OTA to 4.2.2 then froze/rebooted opening a new tab in chrome after 4 days of uptime. The launch day tablet that I flashed to straight to 4.2.2 went 10 days rebooting some time this morning while I wasn't using it. So either way it isn't solved but I'm seeing longer than 3-4 hours of use which is some improvement.

Edit: just noticed the 10 day one crashed at 7:05 which also is the time of an app update notification that is still in notification bar.
[Nexus 10 Q&A, Help & Troubleshooting] altimax98:
I haven't had a lockup on CM M2 on my newest replacement, but my last one that I had replaced due to a faulty battery had frequent lockups on all roms. Most of which were when the Play Store was updating something.
[Nexus 10 Q&A, Help & Troubleshooting] rxnelson:
Didn't M2 just come out? I'm not trying to be an a$$ but I'm not sure how this is a stability achievement? I definitely had the most lockups while updating apps. This is the first I have really noticed to coincide with the mere notification of an app update. I've read it on the forums many times but never seen it myself.
[Nexus 10 Q&A, Help & Troubleshooting] bigmatty:
Update from "Paul from Google" on the Google thread:

Thanks again to everyone for continuing to post your experiences and share information with the community. We're continuing to investigate this issue, and we'd like to collect some additional bug reports from some of you still experiencing this.

To submit a bug report please follow this checklist:

•You have a Nexus 10 running Android 4.2.2.

•You have not modified the software on your tablet by installing a custom ROM or manually flashing/upgrading to Android 4.2.2.

•There's no need to have your device in safe mode.

•IMPORTANT: Your bug report must be captured immediately after your device reboots. Any delay, even a few moments, may mean the reboot data could be missed by the bug report. I recommend setting up your device for capturing a bug report well in advance of a reboot -- instructions are in the link below.

For further info and instructions on submitting a bug report (including the set-up instructions) please see this page:

http://support.google.com/nexus/bin/request.py?contact_type=bugreport&src=7638530

Note that this page should only be used to submit reports about Nexus 10 spontaneous reboots running Android 4.2.2. Please also note that we will not be responding to individual reports, but will post updates in this forum thread.
[Nexus 10 Q&A, Help & Troubleshooting] SayWhat10:
Well Hope everybody on stock floods them with crash reports
[Nexus 10 Q&A, Help & Troubleshooting] SalsaForte:
At least, it got better with 4.2.2.
[Nexus 10 Q&A, Help & Troubleshooting] rxnelson:
Congrats on triple digits.

Got me a new one. Device is on (notification light blinking) but screen won't wake.
[Nexus 10 Q&A, Help & Troubleshooting] bigmatty:
Somewhere along the line troubleshooting the device to see if I needed to return it became what I actually do with the device as its primary activity...
[Nexus 10 Q&A, Help & Troubleshooting] rxnelson:
Yes. I currently have 2 side by side and they are behaving differently. Unfortunately the more stable one has more light bleed and some type of smudge in the screen.
[Nexus 10 Q&A, Help & Troubleshooting] SayWhat10:
Can somebody explain to me how to do a fastboot flash-all? Want to try it on this other N10 before i send it back
[Nexus 10 Q&A, Help & Troubleshooting] bigmatty:
Here is a post that I used:

http://xdaforums.com/showpost.php?p=38091931&postcount=210

The only caveat not flushed out in that single post was captured elsewhere in that thread: Using IE to download the image, I had to change the file extension from .tar to .tgz to allow WinRAR to unarchive it correctly.

Good luck & curious to hear how it goes!
[Nexus 10 Q&A, Help & Troubleshooting] rxnelson:
Curious if you had to factory reset after flash? Every time I do this I get stuck at the "X" boot animation and have to go back to recovery and factory reset then it boots.
[Nexus 10 Q&A, Help & Troubleshooting] bigmatty:
Shamefully I forget if, while doing the flash-all, if I had to factory reset. I am pretty sure that time I did not. But I know from the research I did before I did flash-all that people were saying the stock bootloader "frequently" creates the problem you describe. And I know I have had to do that earlier when I had used the stock bootloader for other things, for example I think when I was doing fastboot oem unlock going back and forth on root I had to do that at each unlock.

When I used flash-all on this most recent time my bootloader was already unlocked, so that would make sense as to why I didnt see it happen this time.

Let me know if you want me to try and find those discussions on this aspect.
[Nexus 10 Q&A, Help & Troubleshooting] rxnelson:
NBD...just curious. I posted a question about it and someone replied that I must not have flashed userdata. This last time I watched the flash all script and didn't see it push userdata so I did it manually but had the same result.
[Nexus 10 Q&A, Help & Troubleshooting] bigmatty:
Ok, I gathered up some of the info I have on this 'bootloop' thing. Before I ever did flash-all or rooted I saw these parts of these threads:

http://xdaforums.com/showthread.php?t=2144385&page=24

http://forums.androidcentral.com/ne...stall-clockworkmod-touch-recovery-mac-pc.html

Whlie I was learning I looked at that second thread and did a fastboot -w which got me stuck in a boot loop and then I learned how to recover from that, so I was paying attention to this aspect. Based on styckx's troubleshooting with the person he did on the first link I posted I made sure to re-update my SDK even though I had done so only a day or two before, but it did update. So by the time I was actually competent enough to execute flash-all :) my bootloader was unlocked and my SDK was fully updated. So possibly those two steps can "prevent" the bootloop? I do know that I read somewhere where someone said "this happens every time", but I could not find that link just now. I point that out because they were implying its not an error that results in anything...

EDIT: I wanted to point out that although I cant recall w/ 100% certainty that I didnt see/get the bootloop, I know I only ever executed 'flash-all' and zero additional commands, certainly no manual manipulation of 'user'.

That's all I know! :D
[Nexus 10 Q&A, Help & Troubleshooting] rxnelson:
I never did install the full SDK. As I recall I just got fastboot extracted. That was GNEX days. Maybe something changed with fastboot too.
[Nexus 10 Q&A, Help & Troubleshooting] cbrehob:
Well, if everyone is having this issue then I'll just wait for an OTA to fix it. Good to know its more than likely software and not hardware.

This device simply rocks.
[Nexus 10 Q&A, Help & Troubleshooting] rockon83:
Same issues here! Just posted this in the general forum before seeing this.... Will uninstall HD widgets and see how it goes.
[Nexus 10 Q&A, Help & Troubleshooting] Techie2012:
I continue to have freezes and reebots, looking forward to an OTA
[Nexus 10 Q&A, Help & Troubleshooting] DanP47:
I've had this a few times too
[Nexus 10 Q&A, Help & Troubleshooting] dankerton:
In advanced wifi options I unchecked wifi optimization and for 1 day have had no crashes. Will update if it happens...

EDIT: nevermind, that didn't work. Crashed again while typing into Dolphin browser.
[Nexus 10 Q&A, Help & Troubleshooting] incrjaysen:
Same here. Since I got it last week it froze + rebooted 6 times. Last time while reading a simple wall of text in chrome. This browser seem to be quite unstable. On my sgs3 it keeps crashing too

Send with nexus 10 via tapatalk 2
[Nexus 10 Q&A, Help & Troubleshooting] cranch:
Freezing here as well since adding in HD widgets. Will pull it off in the morning and see how it goes.
[Nexus 10 Q&A, Help & Troubleshooting] Eddog4DROID:
Mostly freezes for me. Daily. Usually wait it out and fixes on its own. Only one reboot.

No HD widgets. I think mostly in chrome.
[Nexus 10 Q&A, Help & Troubleshooting] Jp1138:
I´ve had random reboots when no using the machine: just saw the nexus logo booting with the N10 on the table or hear the new mail sound when it boots. I have HD Widgets installed. Not worried, just waiting for an OTA or apps updates, as I had the same troubles at first with my Galaxy Nexus.
[Nexus 10 Q&A, Help & Troubleshooting] johno86:
I'm also having random reboots. What's worrisome is that whenever it decides to restart on it's own, whether or not I'm using it, the battery drain is noticeable.

http://img689.imageshack.us/img689/5636/screenshot2012111902360.png

You can see where it randomly restarts. (where the battery graph breaks[gap])

Does anyone have the slightest clue what could induce a restart?

Note*

My device was idle each time it rebooted on it's own.

I do not have HD Widgets installed.
[Nexus 10 Q&A, Help & Troubleshooting] phemark:
I think the most crashes for me were related with chrome.

Using Opera now, will see if crashes stop.
[Nexus 10 Q&A, Help & Troubleshooting] dmot7291:
I've been having crashes randomly too, mostly when using chrome I don't have HD widgets installed, I'm hoping its a software issue, I'll try using dolphin for a dew days see how it goes!
[Nexus 10 Q&A, Help & Troubleshooting] quasi13:
Aside from 2 crash + reboots, I had a strange issue with Netflix last night: It locked and muted itself. When I unlocked it, my movie was on pause. I could not get it unmuted. The Netflix app allowed me to adjust the volume slider, but it had no effect. After killing the app, I saw that the normal Android volume indicator would not move no matter what I did. Had to reboot to resolve.

I'll tolerate this sort of thing for a few weeks, but after that it's time to return it if nothing has changed.
[Nexus 10 Q&A, Help & Troubleshooting] chugger93:
My N10 shuts down, if I have it plugged in charging for awhile and pull the plug. Weirdest F'in thing...
[Nexus 10 Q&A, Help & Troubleshooting] BobMiles:
I have the same problem. Chrome is usually f*Ing the device up, so I use boat browser which runs great.

However, I have random reboots and freezes like twice or more a day. I do also suspect the wifi, as my Galaxy Nexus had a similar problem, where the advanced setting (switch to 3G if bad wifi) rebooted the Phone.

I'll try to switch off that optimisation option and keep my fingers crossed/wait for Google to react...

Edit: Also using HD Widgets

Gesendet von meinem Nexus 10 mit Tapatalk 2
[Nexus 10 Q&A, Help & Troubleshooting] Asaken:
I've noticed that since I reduce my WiFi signal drop problems, my tablet doesn't get so many freeze problems. Could be anyhow related to the WiFi MIMO technology in the nexus?
[Nexus 10 Q&A, Help & Troubleshooting] xXFallenXx:
This is precisely what is happening to me. It reboots when I'm not using it. Sometimes I don't even notice, except that it's at the lock screen when it should be "daydreaming".

Hasn't happened to my galaxy nexus which has stock 4.2 on it. They've both got roughly the same apps. Hmm. Makes me think it's hardware related.
[Nexus 10 Q&A, Help & Troubleshooting] BobMiles:
Had no reboots since yesterday evening after switching off the optimise battery consumption on wifi (sorry, don't know what it's called like in English).

Gesendet von meinem Nexus 10 mit Tapatalk 2
[Nexus 10 Q&A, Help & Troubleshooting] johno86:
Will give this a try
[Nexus 10 Q&A, Help & Troubleshooting] Jp1138:
I meant it happened on my Galaxy Nexus the week I bought it - around december last year. The phone was pretty unstable with the stock ICS. In a few days I suppose most apps began to update and things got back to normal. I hope the same will happen with the N10.
[Nexus 10 Q&A, Help & Troubleshooting] bigmatty:
The fastboot.exe does get updated when the SDK does, so that could explain the different handeling of the flash-all.bat file...

Update on my testing - I saw something like you were talking about, flashing indicator but no abilty to wake the screen. Info - Last night at 120 hours of uptime after flash-all, and zero 'real use' I decided to start minor 'real use'. I added Boat Browser and key, relocated some of the default shortcuts, turned on dev options menu, adjusted screen time out. I checked on it 7 hours later, still up at 127 hours. Then went to work and came back, experienced the indicator-but-no-screen thing.

It was hard to tell exactly what the deal was, but one possiblity is that as I was briefly pushing the power buttons that they were registering as "held down" and the machine thought I was turning it off. Then once off, a normal power press turned it on. (Thinking outloud.)

At this point I could not tell you if the error happened becuase it was simply not going much past 127, if it was the act of installing an app, just slight simple use, or none of the above. I'm not sure exactly what step I want to do next... true 'real use' is going to blow my test plans, and Ive been not using it now for quite a while. we will see.
[Nexus 10 Q&A, Help & Troubleshooting] rxnelson:
Maybe I'll try to update fastboot and reflash the one I'm sending back. The no-wake thing isn't good. I was hoping it was anomaly. That was the first I've ever seen that and I ordered on launch day.
[Nexus 10 Q&A, Help & Troubleshooting] bigmatty:
Yeah, I have not seen that exact problem before today's occurence. Or maybe once before, but no matter how you slice it I am just trying to verify my hardware is not faulty. There are many people who claim they are not having any problems... I know I am a bit more picky than most, so its hard to say if my version of "no problems" is the same as theirs. I have to assume though that how my unit was before is not the same as others who seem to be having less frequency of issues. I hope this is due to software and not hardware. To be honest, I think its a bit far-fetched to think its hardware - for this many people to have so many and such similar problems, if its a hardware problem then its a hardware problem in the design or plant!

If I had uptime that averaged around 120 hours instead of around 8 hours I'd be happy enough...

------------

Edit: Day 2 of 'just install Boat browser' and now I've seen that LED-but-no-wake two days in a row! From a tip on the Google thread instead of continuing to try the power button I plugged in the charger to determine the state of the unit, it immediatly displayed the charging battery icon, so it looks like the unit was actually off...
[Nexus 10 Q&A, Help & Troubleshooting] magentacat:
i just got my n10

I am on 4.2 stock and haven't experienced any soft reboots, freezes, or crashes. I have a notification that I am able to update to 4.2.2 should I update? Could that cause my device to start rebooting and freezing? I'm pretty much brand new to android, my only experience with it was playing on a nexus 7 for a few hours til I bought this 10 yesterday. I've had zero problems so far, however there is a bit of light bleed?
[Nexus 10 Q&A, Help & Troubleshooting] pfmiller:
4.2 is basically 4.2.1 minus a minor calendar glitch, I would absolutely upgrade.
[Nexus 10 Q&A, Help & Troubleshooting] scottws:
Are you sure? I never ran 4.2 outside of the first five minutes I had the N10 but I thought the consensus was that it was far more stable than 4.2.1.

In any case I thought I would update with my experiences since my last post. My N10 has been far more stable since wiping and flashing 4.2.2 and running only my most common apps. However, it still reboots occasionally, just far less often than under 4.2.1 or OTA 4.2.2 with most of my apps. I would say once every three or four days at this point.

There is definitely something wrong with Android 4.2.x. My stepson just got a N7 and his froze and rebooted last night after I turned off a Jawbone Jambox he was playing music through while it was playing.
[Nexus 10 Q&A, Help & Troubleshooting] rxnelson:
Something a little different just now. Rebooted/android crash but bootlog uptime didn't log it as a crash. SSDD. Chrome hung android rebooted, uptime stayed the same, no recent apps.
[Nexus 10 Q&A, Help & Troubleshooting] nils.pap:
Have had 0 reboots with 4.2.2!

After a while, I figured I'd install Chrome Beta and the tablet crashed literally within 10 minutes.

Since uninstalling and using only Dolphin, no reboots again! :good:
[Nexus 10 Q&A, Help & Troubleshooting] sdmark:
Exactly what happened with me.... I don't think I made it 2 minutes though.
[Nexus 10 Q&A, Help & Troubleshooting] rxnelson:
Hey bigmatty any troubleshooting news? Since my last update it rebooted in the middle of the night once and now it has blinking notification but screen won't come on. It is better than 4.2.1 to be sure but still quite a POS. I think I've submitted 3 bugs to the URL that Paul gave us.
[Nexus 10 Q&A, Help & Troubleshooting] SayWhat10:
Mine works but its Challenging! Moves slow..freezes..but unfreezes

But I like chrome. Easy linkage to booksmarks on my desktop

But will go back to dolphin for smoothness

Sad that chrome cant work on google's own product and OS
[Nexus 10 Q&A, Help & Troubleshooting] leeznon:
I'm thinking about buying the N10, is this really an issue everyone is having?

If so, is it still worth purchasing?
[Nexus 10 Q&A, Help & Troubleshooting] pfmiller:
I would not let this issue get in the way of buying the device. It still happens, but maybe every three days or so. Not as big a deal as it used to be for me. Also, because it seems to be due to a memory leak, I think if you shut the device off on occasion when you're done with it you will be less likely to get a reboot when you're doing something important.
[Nexus 10 Q&A, Help & Troubleshooting] djnikko:
same issue on splashtop 2

posted by Droid DNA/ Nexus 10
[Nexus 10 Q&A, Help & Troubleshooting] sdmark:
I don't really have any reboots anymore. I actually have uptime in the 200+ hours since 4.2

2. I usually do a manual reboot about once/weekish. My last random reboot was when I tried chrome beta.
[Nexus 10 Q&A, Help & Troubleshooting] rxnelson:
Are you babying it any? Things like no location services, no auto app updates, etc? Just curious.
[Nexus 10 Q&A, Help & Troubleshooting] magentacat:
OK so I updated to 4.2.2, didn't have any reboots before. However now about once an hour, no matter what I'm doing it is takes me out to the

Home screen, then when I go to recent apps to go back to what I was doing everything is still there but when I go to it, it has to start up again like

Its being launched for the 1st time. No idea what that's about. I'm thinking about returning it today, as I also have other issues. I hate to give it up,

So I think that I will get the 16gb from the play store. I can justify paying 400 for this device with its few quirks, just not 500 :)
[Nexus 10 Q&A, Help & Troubleshooting] sdmark:
No, not really. I do not use Chrome, only aosp and dolphin. I play some games, but mostly Internet and xda. I use it daily so it's not just sitting or anything. I never use auto updates (got burned in the past losing saves in games), but I always update apps.
[Nexus 10 Q&A, Help & Troubleshooting] bigmatty:
So an update on my new unit obtained via RMA - so far great! :good:

Your question reminded me of earlier last week when I was first setting up the new RMA unit. I needed to check someones location on Maps so I reached for my phone, even though I was using my N10, because I had avoided so much of the previos N10 over the two+ months of troubleshooting! I figured I was going to be bold - so I used Maps on the N10...

A full three days/72 hours into the first "cycle of use" with it and it was gracefully powering down due to (correct) dead battery, not having had one sleep-of-death or reboot! Simply amazing. During these three days I took it to and from work, installed a notable amount more apps than I previously would have in testing, and purposly did not baby it ;)

So at this point I think there's only two possible ways it could go for me from here - either it will continue to work well, or it will get all ****ty, similar to how it was before. If it does continue to go well, then I guess there HAS to be some non-obvious flaw on some of the units. There is no way the general population could be using a device like my old one was and not have some sort of class action law suit going on.

Still... What if there is some component that randomly fails just not immediatly? Like if the battery starts to go bad after X hours of life? I hope nothing like this is the case!! There are some differences between the two devices, my original was shipped w/ 4.2.0 and the RMA was 4.2.1. The "seal" sticers on the box were obviously updated on the newer unit as well.

On the flip side, there is some evidence that its not related to newer vs later units at all. Because what about serial number? You would think that would maybe be an indicator in favor of new vs later builds, but another XDA user reported a very very similar sleep of death problem like I originally described, and his was the later D sn like my RMA unit is now, so that would suggest sn is out!

Going forward, if anything more than what I would say is "normal" events (based on my 2 years of DROID4 ownership) crops up I will let everyone know.

And I hope nothing crops up.

And if something does, I am going to keep RMAing the N10 until my year warranty is up and then at least I will have the very newest one I could have.

:highfive:

~bm
[Nexus 10 Q&A, Help & Troubleshooting] rxnelson:
I made it 5 days but I think it had more to do with not using it much than anything I did. For kicks I loaded 4.2 base and took the two OTA updates. Everything was fine until last night while I was updating an app I tried to load a video in chrome and it hung and eventually rebooted.....logs sent to the link Paul gave.
[Nexus 10 Q&A, Help & Troubleshooting] ianjd:
Very depressing this is still an issue; I just bought a new Nexus 10 and have had to send it back because it did the freeze/reset thing at least once a day. A shame, because the screen is just gorgeous for reading two-column pdfs, and the pogo charging is very handy, but now I have to go back to chunkier DPI of the Note 10.1.
[Nexus 10 Q&A, Help & Troubleshooting] iamikon:
A suggestion for everyone with this issue since stock 4.2 has bugs is to use a frequently updated ROM. I haven't had this issue in months.
[Nexus 10 Q&A, Help & Troubleshooting] SayWhat10:
Which Rom you use?
[Nexus 10 Q&A, Help & Troubleshooting] iamikon:
As of right now I'm on euroskanks cm10 nightlies(jellybro) and love it. Also suggested are Mr Robinson's aokp pub or eos4. Also for kernel at the moment I am using trinity but will switch back to ktmanta as soon as he updates it. Either one are recommended.
[Nexus 10 Q&A, Help & Troubleshooting] jonstrong:
I agree with all of these... MrRobinson's AOKP PUB is extremely clean and stable, and I'm also switching back and forth between KTManta and Trinity Ten... Both excellent. I haven't had to worry about issues in a long time...just choosing feature sets in ROMs and themes and icon sets.
[Nexus 10 Q&A, Help & Troubleshooting] mb88_peace:
I've seen this complaint more often in this type. Is this a common bug for every N10 device? Thank you for your help :)
[Nexus 10 Q&A, Help & Troubleshooting] SalsaForte:
In my case, since 4.2.2 the freezes/hangs are rarely happening. It used to be a big issue, now it's a small annoyance.