yashsingh1/xdaforums huggingface dataset:
[Galaxy S III General] Konnichy:
What happened: After charging overnight, I wake up seeing that the phone rebooted itself and was stuck on the Samsung logo. I pulled out the battery, restarted the phone but still, it didn't boot beyond the Samsung logo. The phone was exactly on day 149 since I first started it up.

Where phone was made: I don't know. The phone is in service center now.

Where battery was made: I don't know. The phone is in service center now.

What firmware you were running: The latest stock firmware from Samsung/Bouygues Telecom

Can you access download mode? Download mode starts, but cannot keep the connection to the PC. Recovery mode is also stuck on the Samsung boot logo (assuming it ever worked - I've never tried before).
[Galaxy S III General] Vrykyl:
No chance of getting my phone back anytime soon - internet page still showing tracking as "Acknowledged" - rang Samsung, who gave me the service center number - turns out the repair place is closed for another week and a half...

So based on Samsungs original "allow 10+ working days for repair", on top of the 3 weeks they'll have already had the phone - not impressed. At all.
[Galaxy S III General] JKM2247:
Remove your battery and look at the part it covers. The battery details are on it
[Galaxy S III General] Bigben38:
Do you think that all S3 can have the "sudden death" or only the S3 made at the set up of production? I bought my S3 with Bouygues telecom (France) in November and really I don't know if it's possible that I can have that issue.

Secondly, is there only the S3 which have that motherboard or not? because I think that other brand could use the same moterboard...

It's really strange because up to now my phone doesn't heated even if I use it during long hours so how the the moyherboard could burn?

Thanks for your answers.
[Galaxy S III General] steolmi:
Mine has stopped working yesterday

I noticed that was slow for ten days, I thought I'd do a backup and then a wipe but I have not had time.

Yesterday morning I found it off despite being on charge.

I turned on the phone and worked regularly until lunch, when I noticed a freeze. I removed the battery and put it back and it worked regularly until late afternoon.

I had it in front of me on my desk when it is simply restarted, only to get stuck on the boot screen.

Mine was a 3 Italy Branded I-9300, stock 4.1.2, unrooted.

Bought on 6 September, on the box it says Made in Korea.

I often use a desktop charger and two batteries, i have two diffent battery, both samsung original but i don't remember wich one was with the phone and wich one with che charger.
[Galaxy S III General] Bigben38:
Up to know nothing. It was made in China (written on the box) and the battery was made in Japan and assembled in China. I don't know if it can helps somebody to determine the root causes (if I can say that...)
[Galaxy S III General] PjotrFias:
Hey, can you please check your eMMC version. https://play.google.com/store/apps/details?id=net.vinagre.android.emmc_check

Those with HW REV.: MP 1.100 to MP 1.500, don't post them, we know eMMC version on those phones.
[Galaxy S III General] b_henry:
http://www.ifixit.com/Teardown/Samsung+Galaxy+S+III+Teardown/9391/1

Maybe this helps a little..
[Galaxy S III General] frankyzah:
+1 for videoplayer starts and run still charge! I rename videoplayer.apk to videoplayer.apk.no in system apps and s3 not as hot when it charge.

Try it, maybe ;)

Sent from my GT-I9300
[Galaxy S III General] dimi22:
go get you phone wiped at samsung service
[Galaxy S III General] dazzer1975:
Just received my white s3 back from samsung repair centre. Fixed up.

I had the same issue, woke up one morning and noticed I had a blue led notification, went to switch screen on via power button and nothing happened, wouldn't even turn off via long press.

Pulled the battery, reinserted, tried charging, just totally dead.

I bought in June, and this happened on the 10th December, could very well have been exactly on the 6th month anniversary of activation.

Apparently, there has been no hardware revision by samsung so this issue could easily re-occur in 6 months time... I need to check if warranty is for 12 or 24 months

Android version: 4.1.2

Baseband version: 19300XXELL4

Kernel version: 3.0.31-566833

se.infra@SEP-64 #1

seems to have recorded when it died too as the following is written underneath the above:

SMP PREEMPT Mon Dec 10 17:04:26 KST 2012

Build Number: JZO54K.19300XXELL4
[Galaxy S III General] 77lupin77:
Hi there Folks....

My SGS3 Pebble Blue suddenly went dead. I leave my phone overnight with 17% battery charge, I dont remember well if the wifi was on, but in the morning it was completely dead, no button respond at all. Thinking that the battery has been emptied, i plug in the charger, but the phone doesnt respond, not even the LED nor the battery display that is charging. So, I leave it on the charger for a couple of hours, like 3 or 4 hours but still its dead.

My SGS3 is running at Omega ROM v34, everything is working fine before the incident, no lags, no system crashes. It is made in vietnam and I got it from a local network provider in Phillippines.

What can i possibly do to revive my SGS3? I could not send it to Samsung for warranty because, first it is running in custom firmware, next is warranty is completely void because i have already replaced my LCD Screen last month. I dropped my phone and the Screen was damaged so I ordered a screen replacement and I myself replaced the damaged screen.

Please help, I have no idea what happened....:(:(:(
[Galaxy S III General] eyecon82:
Standard warranty is 12 months i believe

It this only an issue for those who have the quad core exynos cpu?
[Galaxy S III General] dazzer1975:
Just pulled this off samsung uk site:

"[FAQs] Smart Phone : How long does the Warranty period on the new Galaxy S III handset last for?

Issue How long does the Warranty period on the new Galaxy S III handset last for?

Answer The warranty information is outlined as follows:

For the handset - Two years

For the handset's battery - Six months

For any accessories	- Six months

Model Info

GT-I9300"

Not too bad then, not as worried as I was, I usually ditch every 12 months anyway, so fingers crossed it doesn't happen again, if it does, it should be covered.

Do some handsets have a different cpu then?
[Galaxy S III General] dimi22:
US variants have dual core processor
[Galaxy S III General] JepeP:
Not sure if i do understand you quite right ...

What i can see on your pics is that the "humidity marker" (the little square paper with the X on it) is tinted in pink.

That is the proof for Samsung that the phone had contact with water/humidity.

And you loose warranty.
[Galaxy S III General] dazzer1975:
Ahhh of course.
[Galaxy S III General] vasp3690:
I can confirm that when plugging the phone on the charger the video app starts as stated above.

For some reason a bunch of applications work in the first place anyway, cant see the reason why...

I have had the simple alarm, favourite apps and favourite contacts all run even though I'm not using the simple touchwiz but the normal one. I have disabled all 3 of them
[Galaxy S III General] JepeP:
Cant see why your warranty should be void ...

If it is the "sudden death" nobody will see your custom-firmware because the system is not accessible.

When your screen replacement is with original parts your warranty should not be void.
[Galaxy S III General] dazzer1975:
Just noticed that my phone says 25gig free.... I suppose this means the mainboard was changed, it was a problem with nand (as is being reported elsewhere) and the replacement boards in stock are only the 32 gb version?

That is awesome, free upgrade FTW
[Galaxy S III General] DJ Palmis:
Now I'm a little bit confused..

Maybe problem is related to usb not to Nand!

That would explain a lot of cases!

Inviato dal mio GT-I9300 con Tapatalk 2
[Galaxy S III General] 77lupin77:
But when i replaced the Screen, i have torn the sticky glue that binds the flex cables to the body of the Phone in order to place the new screen. I am quite sure that samsung will notice that when they will open my SGS3. You think it is ok to declare that to Samsung and still I can get my warranty??:confused:
[Galaxy S III General] vasp3690:
I need to check if the same happens with have charging through the laptop.

Can't see why the video transcend app would start on charger/usb pluggin...
[Galaxy S III General] dimi22:
Than i think your software is ****ed up try wipe and flash stock

---------- Post added at 09:01 PM ---------- Previous post was at 08:59 PM ----------

I also think its not related to nand but to software overheating hw... thats the cause.

But i try but no software start when i plug in the charger....

did you try?
[Galaxy S III General] prawnballs:
I came home from work and warned my wife about SDS. Half an hour later hers died. In the UK are people going direct to Samsung or going through retailer (e.g. carphone warehouse)? Just know mine is going to die next, just a matter of time.
[Galaxy S III General] dimi22:
I think most SDS are in UK atm hope we hear some official statement from UK first.
[Galaxy S III General] whitebait:
Dazzer, did you send yours off direct to Samsung for repair? If so, any idea which repair place it went to? Mine's at their Norwich place and it'd be a cheeky little bonus if it came back as a 32gb... Also, when did you send yours off?
[Galaxy S III General] sak500:
Mate there is no other option for dead S3.

You just need to give it to samsung service in your area they will open and replace the board in most cases if that's the issue. No need to tell them that you opened it and just hope that they dont notice among opening tons of S3s everyday for repairs.

As previously somebody mentioned if it's same dead as all others then prob they can't revive it either to test it and so wont find out anything suspect.
[Galaxy S III General] vasp3690:
My phone was returned to me 2 weeks ago for the same problems and upgraded to 4.1.2 by samsung who thought they fixed things. This is just what I noticed today by chance. I try and disable most of samsungs bloatware. I am on stock software.
[Galaxy S III General] dimi22:
So samsung thought it might be software related is that what you would say?
[Galaxy S III General] prakalejas:
It sounds stupid, but it really starts video player, when charger is connected :-O keeps charging when I kill video player process.
[Galaxy S III General] vasp3690:
My problems of touchwiz crashing and keyboard not keeping the aftermarket as default were the reasons for sending my phone to samsung. Not a sudden death. They just upgraded the firmware and said its fixed now.

Then I tried my own settings and it kept on doing it, so samsung said they would replace my motherboard now.
[Galaxy S III General] dazzer1975:
Hi Mate,

I bought mine from amazon sim free in june... Phone died dec 10th, I checked out amazon's return policy and decided it was easier to go straight to samsung.

I rang them, arranged for them to send prepaid packaging (I could have taken it to a local repair centre... warrington if i had taken it myself)

From what I can tell, it seems that it went to glasgow? ( I have no clue as to why, only the royal mail tracking showed glasgow)

The company in warrington was regenersis... my returned phone came with a covering letter from regenersis, I can only presume regenersis are nationwide and have the contract to do samsung repairs?

Why it tracked via royal mail at glasgow i have no idea whatsoever. Seems logical to keep it local re at warrington (for me) but who knows.

The paperwork has no indication of which branch it came from and the packaging had no return address.

Took from first calling samsung to receiving the phone back, 18 days.

As an addendum, I have noticed i now have multi window and an app called paper artist... same android version as before 4.1.2.

I am wondering if they are just shoving in note 2 motherboards? I did not have multi window or paper artist (samsung app for note 2) before the phone died.
[Galaxy S III General] Raugote:
So, videoplayer process starts when phone gets connected to any power source

anyone knows why? might this be the reason for overheating during charging periods? This process happened to have processor peaks in stock ROM, official rom, 4.0.4, 4.1.1, 4.1.2 in my case, (always flash with full wipe, data, cache, dalvik, forma system) and always videoplayer starts when connected and sometimes it consumes 99.9% of the processor until I kill it manually

dimi22 says it's corrupted firmware, might be, but I can't take to samsung directly in my country for a flash, and as i can tell, I'm not the only one with this behavior

anyway, if someone knows why does videoplayer starts when charging phone, would be great to find out why
[Galaxy S III General] frankyzah:
I delete videoplayer.apk and not more overheat when charging for me. ;)

For video I use MX player from Google Play.

Sent from my GT-I9300
[Galaxy S III General] c_codrut:
I confirm that videoplayer starts when phone is plugged in for charging. My phone is stock and cannot disable this apk. I could only stop it manually. Very strange indeed, i am getting sick of this device, i think i did a mistake when i bought it.
[Galaxy S III General] dimi22:
I think we are getting closer to the cause of the sudden death mystery:victory:
[Galaxy S III General] _delice_doluca_:
I tried to sell my Note 2 and my girlfriends SGS3 for the thoughts which have been eating me slowly inside. I was feeling like i have been carrying a time bomb. I was mostly worried about the data on our phones. So wanted to sell them anyway but for a 1 month Note 2 and 10 days SGS3 i could not get %70 of what i paid. So i decided to keep the phones.

And then i have come to think a solutoun for our datas. We are planning to buy 64Gb SDcards and need a developor to create a binding tool/script to make the phone use the SDcard for "everything" ignoring the internal memory. So i am planning to ask a dev to make this tool. The warranty protects our devices and this tool can protect our data. What do you think?
[Galaxy S III General] sad_janus:
ummm, yeah,,

confirmed,, i plug my phone and see in APPS RUNNING display "Video" in service, with 4.0 MB ..

strange...

---------- Post added at 11:19 PM ---------- Previous post was at 11:14 PM ----------

Sorry guys, any comments about the less cases in america?? you think its only because i dont have members of this lands??
[Galaxy S III General] danielhtc:
I think they're onto something with this. Its probably the cause. Phone repeatedly heats up and cools over and over until something dies or a resistor shorts etc. Phone could fry with lots of different sysmptoms in the end but still be caused by the same thing.

I have opened the videoplayer on mine but no high cpu usage so maybe mine won't die. Obviously a bug somewhere that gets carried over with each firmware update. Maybe the video player hasn't been updated from release? This would be interesting to check.
[Galaxy S III General] jay_m3:
Doesn't make any sense as you are talkin about over 20 million unit sold all over! ! defected phones are less than 0.001 percent so keep your phone and enjoy it

---------- Post added at 12:06 AM ---------- Previous post was at 12:00 AM ----------

Yes as at battery saver cpu is limited at 1000 MHz
[Galaxy S III General] sodeknetters:
There are also reports that phones die while running non-touchwiz roms. These roms do not start a video player process while charging, the entire system is different and it doesnt even have the same videoplayer app. So "we might be on to something here"....sounds quite prematurely to me.

No-one who posts here knows exactly whats going on with these boards/memory modules, but that the underlying cause is a hardware defect is apparent to anyone with more than half of a functioning brain :)

So if we could please stop wild speculations about this and that until some real info crops up, would keep the thread a little more readable I think. At the very least I believe that anyone who wants to participate in speculations needs to read all of the previous pages before commenting.....
[Galaxy S III General] sad_janus:
Sorry but at this point ALL are speculations, nothing are official, and the info of every users is for try to cooperate with this.

nobody have the right answer, only samsung , and they say nothing, ...
[Galaxy S III General] dimi22:
This topic is to talk and speculate about the problem so please leave here if you dont like.
[Galaxy S III General] DJ Palmis:
No, I meant an HW problem: A short circuit related to USB that doesn't allow to turn on S3.

This can explain:

- the 6 month time (mechanical stimulation, dust, moisture.. whatever!)

- S3 death with some heat

- trigger videoplayer on some device (USB spike signal that are handled in that way)

- S3 death caused during charge

- And for those that works bootloader.. Maybe it requires less power (maybe CPU at low frequency).. So it turns on.
[Galaxy S III General] dimi22:
I dont understand what you try to say exactly
[Galaxy S III General] JepeP:
My SGS3 had no problem with video-player, did not overheat, USB-Connection was fine, charging as well.

And died noiseless on day 208 of its far too short life ...

I dont belive in SW-problem, None of this can kill a phone when HW is not defective.
[Galaxy S III General] spamtrash:
Sad, Samsung could reward me with Galaxy 15 for giving them a individual who knowingly benefits from warranty violation fraud.:crying::crying::crying:
[Galaxy S III General] UncleBeer:
Go troll someone else.
[Galaxy S III General] alpunkator313:
LED worked and Dead

What happened: Put phone on charged last night November 22, 2012 when battery at 38%. Went to bed, woke up saw blue LED (message / facebook), went to press the power button to wake the screen up, no response. Home button, no response, volume button and still no response. I unplugged and took the battery out, and reinsert. The phone will not boot up, tried just plugging it in and still won't boot up. Please help!

What ROM/Firmware: Stock

What kernel:Stock

OC or UV:Untouched

Where phone was made: China

Where battery was made: Korea

I really don't know what to do or how to test.
[Galaxy S III General] floxigen:
What should we do to avoid this ?

Envoyé depuis mon GT-I9300 avec Tapatalk
[Galaxy S III General] Madarox:
This makes me kinda worried but well at least I still got 11months warranty,tho dealing with service centers(especially sammy's) is a pain in the a**.Hope this won't happen to my GS3 or anyone else's GS3:silly:
[Galaxy S III General] zaki aziz:
already try to put it on recovery mode ?..

volume up + home + power -

then remove power button when samsung s3 appear.Try do wipe data/factory reset..

or try flashing the new firmware via odin..can found on xda forum.
[Galaxy S III General] zaki aziz:
get some info about your device or system similiar or like this.i'm using quadrant std.if your device is fake, should be the details seems not accurate with normal device.

Sent by my Samsung Galaxy S III

i9300XXELK4, Siyah Kernel v1.7
[Galaxy S III General] CamMcArtney:
happened to me yesterday

Fully charged from night before, happened in the morning randomly, put screen to sleep and 10mins later went to check messages and it was dead...

Tried everything but no use

Took it into vodafone and their sending it off to samsung, so ill find out in a few weeks if Samsung will fix it.
[Galaxy S III General] Dr.Franz:
I read an e-mail 5 minutes later was my S3 death, nothing was more.

Had stock firmware on it
[Galaxy S III General] scottspa74:
I see so m ASAny peeps in the Evo LTE gorumdoswearinv up and down SGSIII is better and they're gonna get one somehow. They're fools and Samsung makes crap. I feel bad for everyone in this thread. But I also feel vindicated, sorry.

HTC FTW

hurled from my AOKP'd Evo LTE. Enjoy.
[Galaxy S III General] gspears:
That's funny, the S3 outsells the Evo by probably more than 10 to one and is the number one selling smartphone even outselling the iPhone. So the few failures here, probably less than 50 are a very small percentage of S3 sales and probably has a smaller failure percentage than the Evo. There is a reason that Samsung outsells everybody else.

You have been on here long enough that people would expect you to be a model of how to post, not post this kind of comment that is not helpful in any way. Please return to posting helpful posts, not derogatory rants.
[Galaxy S III General] :
What happened: Was using phone about 10pm last night.went to unlock it and nothing happened. At first I thought it had frozen but holding power and removing battery did nothing.

What ROM/Firmware: OmegaROM - whatever was current as of today

What kernel: Whatever Omega has by default.. Probably stock

OC or UV:Never

Where phone was made: Vietnam

Where battery was made: Korea

Purchased in australia ...
[Galaxy S III General] kaemon:
SGS3 died the same morning as i was leaving for vacation, almost missed my flight cause alarm was set on the phone..

So now i'm on holiday without a phone.

As every night, i plugged it in and next morning, had a LED on (as long as the cable was connected) tried ot power up the phone: nothing. Removed the battery, tried with another battery , tried to enter recovery mode, hard reset, whatever : nothing. Just simply dead.

And now i realized that my titanium backups desn't seem to be located on the external SD card by default :( !?!?? Is that true ?? Darn....

I guess changing a motherboard erases everything in the phone, right ?
[Galaxy S III General] |Night|:
Yes Kaemon, youll get it back completly wiped,

When i got mine back they had replaced these parts

MEA FRONT-OCTA LCD (SVC)_GT-I9300.BTU.CO - Metallic Blue

MODULE-GT_I9300 ANT SUB PCB

A/S ASSY-PBA MAIN(COMM)GT_I9300

Samsung Quick Repair <-- No idea what that is.

nothing was on it when i got it.
[Galaxy S III General] mmjuban:
What happened: phone just died suddenly just like the rest of you while i was eating dinner. it still had around 30% batt at that point. actually the phone was exhibiting sudden reboots intermittently for several days before it finally bit the dust. brought it to the Samsung service center today and after a little probing went ahead and changed the mainboard. i could see the whole servicing as it was being done right in front of me. only took around 30 mins. they just took the board from a spare (white) sgs3 they had (mine is the 16gb pebble blue variant). the replacement didnt take that long. it was the reprogramming of the IMEI and upgrading of the firmware (at least that's what they seemed to be doing based on the reboots and recovery modes i saw) that took most of the time.

What ROM/Firmware: Omega 32.1

What kernel: whatever came with Omega

OC or UV: none

Where phone was made: Vietnam

Where battery was made: not relevant

phone was purchased here in Vietnam last June
[Galaxy S III General] KeesStolk:
Wondering if you all used the official charger that came with S3?
[Galaxy S III General] dzigy:
gs3 dead

What happened: Just died. it was on about 40% battery, 10min later when i tried to unlock it was dead. Tried everything, pull out battery, to enter recovery or download mode... Nothing.. just dead.

What ROM/Firmware: Omega Rom 33.1

What kernel: Not sure (default that goes with Omega) (been using Omega since July 2012)

OC or UV: no

Where phone was made: VIETNAM

Where battery was made: VIETNAM

white ver.