yashsingh1/xdaforums huggingface dataset:
[Galaxy S III General] gauravinvouge:
hi bro, this is gaurav from chandigarh i've the same problem mine is also kind of dead only the smasung officially is not admitting it and charging Rs 7200/- for motherboard replacement.i've logged a complaint in the customer care of samsung mobile and it's a wait game for now am about to meet samsung area manager for my area tomorrow and i'll show him the proof through this site and convince him otherwise i'll go to consumer court...in my case i'm slightly ona back foot because my screen had been damaged by a fall some 5 months algo but even then the phone was working very fine and now all of a sudden on 18 dec it died,there is one more member by the name shestha who has also paid Rs 7000/- for replacement and is also in the process of speaking with the customer care....so u also lodge complaint so that our case gets stronger and do contact me on gauravinvouge@gmail.com

---------- Post added at 04:44 PM ---------- Previous post was at 04:37 PM ----------

hi shethsa,plz get in touch with me bro this is urgent i've logged a complaint with samsung customer care and i'm about to refer them to this thread and numerous other threads on the other sites as well.

this indicator under the battery although was pink in my case but who knows it's authenticity bro......and now ur phone without being pink has died so it means there is definitely a fault in the motherboard guys both of u plz report it to customer care and get a request id and then we can corelate all our complaints and put up a case to samsung otherwise individually we don't hold ground....get on with ur acts both of u....m eager to hear from both of you.......
[Galaxy S III General] Isadora:
If your phone is properly dead (no download mode, no recovery) then they can't tell that it had a custom ROM anyway. Mine was stock ROM but rooted so showing "modified" and all the rest - the mobo was replaced no questions asked (however I would not volunteer the fact that it's rooted or running a custom ROM ;) )
[Galaxy S III General] AaronMichael:
How long had you have your device? I just recently bought mine and fear it might go through the same problems.

Sent from my GT-I9300
[Galaxy S III General] Isadora:
Received 16th June and it died 16th October. Frankly I wouldn't worry about it too much... Yes it's a bit of a PITA if it happens but it gets fixed under warranty (though probably more or less easy depending on country). Would be nice if Samsung could find out exactly why it happens and fix whatever the "it" is but in the meantime, I'm just using the phone normally and if it dies again in a few months time, well Sammy can fix it again :p
[Galaxy S III General] djeaton:
My S III didn't completely die, but 24 hours ago, it would not connect to 3G/4G or LTE any longer. ATT sent network updates to it and it suddenly stopped sending or receiving text messages or phone calls either. They blamed the SIM card, so I went to the ATT store for a new SIM. Took an hour for the new SIM to get provisioned. As soon as it did, I immediately got LTE and some SMS in the queue went through. But then it immediately dropped back to EDGE. After another hour or two on the phone between the ATT rep, several levels of ATT support, and ultimately Samsung hardware support as well, they said that maybe the antenna was bad. So I've used my Best Buy protection plan to send it back for service. They have NONE of these in stock though at the warranty repair place, so there is no ETA for any a replacement.

BTW, I purchased my S III back on Feb 4. While it had been rooted, it was on the stock JellyBean release from Samsung when the problems occurred.
[Galaxy S III General] Shayrer:
Brand new unopened S3

Hey guys

I just bought a brand new S3 i9300 just a few days b. Havent opened it yet. Since considering all the problems posted in this thread, what would suggestion be? return it, get another phone or just hope for a fix soon and just enjoy the s3 for now? I hope you guys do get a fix soon and obviously, some kindof word from Samsung abt this problem...Thanks in advance.
[Galaxy S III General] aboodmokhimer:
+++++++++++++
[Galaxy S III General] mcall_r:
Is anyone here that bought their S3 in the UK and have upped the binary counter by flashing/rooting had theirs repaired by Samsung free of charge?

I just booked mine in with Samsung there - but the repair center they are actually sending it to is Regenersis.
[Galaxy S III General] lukeoulart:
Another One

Irish user here, on the Three network. Bought my S3 shortly after launch, yesterday I was listening to music on my phone while travelling, the music began to skip over and over for about three seconds, during which time I took my phone out of my pocket and looked at the screen. Almost as soon as I did so, the phone died and attempted to reboot. It became stuck on the startup screen, and I tried removed the battery etc. to reboot the device. Still no response. I was planning on trying to flash the stock Samsung software onto the device using Odin (I've never rooted the device) but from reading here it seems like that won't work. Has anyone been successful with this?

My S3 was a standard international model, running 4.1.1 with all updates OTA. Is there any solution to this without sending the device away for repair?
[Galaxy S III General] sodeknetters:
They do mind. The thing is that the system status cannot be determined when the nand fails.

Regarding your screen, must be a mistake or you just got very very lucky ;)
[Galaxy S III General] shethsa:
Gaurav pls check your mail.
[Galaxy S III General] Mister B:
I personally would return it, knocked S3 off my short list as no way I'm paying top dollar for a device that may not last 6 months & if repair is not revision or manufacture fault free part you will be facing same issue with a big bill after 12months.

Not worth the risk/hassle & simply would not enjoy using, charging & switching it on or off.

Plenty of other options & better build quality devices to be had ...
[Galaxy S III General] Shayrer:
Thanks for input mate.Yeah im leaning towards that direction, but right now not finding any other unlocked phones in the same price range and value. But got sometime on returning and am hoping to hear some word about a fix from Samsung.
[Galaxy S III General] UncleBeer:
Heh. Don't hold yer breath. :rolleyes:
[Galaxy S III General] BaronInkjet:
I have not read thru all 70 pages, so apologize if this has already been posted. Samsung is replacing...

http://bgr.com/2012/12/21/samsung-galaxy-s-iii-hardware-failure-262887/
[Galaxy S III General] siavash_Skh:
Hi everyone

I have an important Question !!

I have a white Galaxy S III (Made in Vietnam),and my device is rooted. My flash counter is about 20.

If my phone suddenly die, the service center repair my phone ? or because of the flash counter or rooting they don't accept it ? after a sudden death they can find that my phone was rooted and modified ?

thanks a lot, I'm so worried about this issue.
[Galaxy S III General] storm01amorteo:
You don't have to be worried about it, since what is failing is NAND memory the phone is not able even to start and is not possible to read flash counter or anything. Device is pretty dead.
[Galaxy S III General] siavash_Skh:
I didnt read all the thread. Is there anyone that like me had a rooted device and the service center repaird his phone? In free ?
[Galaxy S III General] spamtrash:
I have more important question!!!!!11111

When peoples like you would be so kind and read even this thread, where answer to that is already provided, or will be able to use SEARCH function instead of flooding?

Of course, there is possibility that your IQ is below 20 and you're unable to do it by yourself. In this case, here is your answer.
[Galaxy S III General] Hel10s:
I have a little question...

In the phones S3 that have dead, what his hardware revision? MP 0.600 or less?

It is possible that the phones witch hardware version is MP 1.100 dont have this problem?

Pd: sorry for my bad or very bad english :silly:
[Galaxy S III General] UncleBeer:
The link you've posted only applies in the European Community. Why do you assume the person you addressed lives there?
[Galaxy S III General] spamtrash:
Please explain me why do you assume s/he's not?

There are two options:

1. the person is from EU comunity and is unable to search

2. the person is out of Eu and is unable to read with understanding the warranty leaflet.

Both of the above possibilities are self-explanatory to his/hers question ===>IQ <<<20 therefore best spartphone for him/her = Nokia 1100

---------- Post added at 12:50 AM ---------- Previous post was at 12:41 AM ----------

Cannot confirm, but:

I'm happy (more or less) owner of 3 S3's.

Two are: O2 UK branded (originally it was ;) ) peeble blue, bought by me from sec hand in Oct

unbranded peeble blue got in late oct

unbranded amber brown got in Dec.

First two got MP 1.100, last one 1.400

I (we) do not have any info about the HW rev of the crashed ones, but I personally assume that if 0.600 was early edition, 1.100 mid-term one, the recent is 1.400, and therefore Samsung is trying to solve some problem in the background.

It would be interesting to have design of all versions to compare what they have changed...

TO ALL WHO VISITED THIS THREAD

Please NOTe your HW rev value, and provide it, when your phone would be dead...
[Galaxy S III General] granadier:
my gt-i9300gsmh just restart and then display encryption failed...

it turn on, charge, get into recovery, and download mode... but wont flash stock rom... wont update from recovery, wont wipe data and anything else... i dont know what i had to do whith this... is very frustrating...

i dont know the frimeware, gues is stock, but nothing else!! please help..
[Galaxy S III General] saisrujan:
Really? The rest of the world were able to buy it only by end of May!
[Galaxy S III General] biohaufen:
HW rev 0.600 is only GT-I9305 !! I have one of the first S3 --> 30.5.12; HW rev 1.10; I think that there doesn't exist a GT-I9300 with a Rev Number below 1.10 else it is a prototype ;)

PS: My SIII is still working fine... :)
[Galaxy S III General] AaronMichael:
Sorry if I'm being a noob but, where can I find out what rev number is my phone? Might save me from worrying.

Sent from my GT-I9300
[Galaxy S III General] biohaufen:
*#12580*369#
[Galaxy S III General] Entropy512:
It depends on the nature of the issue.

Some of the evidence (totally dead phones that can't even enter DL mode come back after a week) says "flawed solder joints" (think Xbox 360 RRoD) - These could be batch-specific manufacturing defects.

Some of it (phones that enter download mode but can't flash anything) points to an internal defect within the eMMC - which could also affect any device that shares the same eMMC model and fwrev as the devices experiencing failures. Unfortunately it is not possible to pull the model number after a failure.

The first post of http://xdaforums.com/showthread.php?t=1644364 has info on how to pull the eMMC model and CID info. DO NOT POST ANYTHING RELATED TO GS3 IN THAT THREAD. IT IS FOR DISCUSSION OF THE LEGACY "SUPERBRICK" BUG ONLY. THIS IS A DIFFERENT ISSUE

It could not be related to the Exynos exploit. These reports started coming in weeks before the exploit was discovered, and while that exploit can be combined with Superbrick to do some SERIOUS damage, these devices do NOT suffer from the original Superbrick issue.

However, there is a possibility (some evidence points towards it, some points away, so it is too early to tell) that this might be the third eMMC wear leveller bug to be discovered this year, and like Superbrick, it's one that isn't recoverable. The really bad news is, unlike Superbrick, it seems like it's just a matter of time before it goes into la la land and doesn't have a specific trigger condition.
[Galaxy S III General] AaronMichael:
Well if it is the eMMC at fault, then does this mean that EVERY S3 has the potential to just fly off to heaven anytime they like? Or is this just for a certain batch of GS3s? I'm guessing Samsung isn't really up for addressing the issues with their flagship phone huh? Haven't heard anything from Samsung.

Sent from my GT-I9300
[Galaxy S III General] granadier:
i just heard that samsung was taking back all the first gs3 beacuse this problem.... but was really long time ago... and it was a proesor issue i guess... now i dont remember but was something like that.. so we are all **** till' we change the phone' board...
[Galaxy S III General] andresj11:
Here to report what happened to me last wednesday.

What happened: the phone just died when I wake it up, It just get stuck on the unlock screen. When I tryed to reboot (holding power button) it turned off an the didn't wake up again. No LED, no recovery and no Download Mode Just dead.

What ROM/Firmware: Omega V33.2

What kernel: Stock

OC or UV: Never

Where phone was made: No idea

Where battery was made: "CELL MADE IN JAPAN, ASSEMBLED IN CHINA" it says...

Additional information: I don't know if i'm wrong but I feel like the phone was still warm in the zone of the CPU even after 20 min of trying to turn it on or enter in Recovery and download. Yesterday I could test the battery of my dead phone on the S3 of my friend. 30 seconds after plugging in it started to charge from 0%, that's strange because my phone died with like 25-30% battery, Just saying, Maybe this could be usefull, have a nice day and sorry for my bad english, it's not my native language. :)
[Galaxy S III General] AaronMichael:
So Samsung took back the first batch, shouldn't they have fixed it instead of leaving all of us hanging. I just got off the phone with Samsung and they are zipped up tight about this issue in Indonesia. I wonder if they would change my board before the damn thing happen. Would us all a lot of trouble. Any news on GS3 surviving past the estimated death period?

Sent from my GT-I9300
[Galaxy S III General] JohnM1973:
Very good point. Samsung should be carrying out a recall on these devices, just as car manufacturers do when they have a part on one of there vehicles that becomes a common failure. Shame on. Samsung for not being honest and saying "we've got an issue with the Galaxy S3's and would like to recall them for corrective repairs". I think they would get themselves better press for addressing the problem head on rather than waiting for everyone's phone to die. That way, surely they could backup and restore the precious data that we have on our phones. Prevention is better than cure!
[Galaxy S III General] AaronMichael:
Yeah true, but some part of me says Samsung isn't so sure what the problem is either. They didn't say anything about it. Refused to let me get through with the technical team too. Maybe they're hoping that not all devices are affected..though if they end up replacing all then it'll be a big blow on their piggy banks..considering the amount of GS3 sold is not a handful.

Sent from my GT-I9300
[Galaxy S III General] sojo_2:
my HW rev says:

HW Rev. : REV __

does it means that the EFS got corrupted at some point? its not a brand new phone, it's an used one
[Galaxy S III General] firstknightfirst:
I wanna report for my friend too....

Died last week... in the morning it didnt wake up at all...

Malaysia set bought in the month of July.
[Galaxy S III General] shethsa:
At least in India I finally got a call from a 'true' Samsung rep rather than just the nth call center guy who seemed genuinely concerned and will ask the service center for my old mobo for a check. Clearly they know there's a problem but I don't think will ever come out in the open about it. Stakes are too high for a flagship. Imagine what apple would do if they got to know this. PR disaster.
[Galaxy S III General] AaronMichael:
Are phones sold in the May-July time frame have revision 0.600? Or are there phones that have revision 1.100? This might be batch issue unless there's more deaths in the coming months.

Sent from my GT-I9300
[Galaxy S III General] granadier:
guess 1.100 its from sep-dic 2012.... im not sure about it. well we just need to buy some used i9300 board to see if continues happening..
[Galaxy S III General] corb06:
I got my repaired S3 back on the 10th of dec, now and it says:

RF Cal : 2012.11.22

HW Rev: MP 1.400

I hope the problem is fixed or else this phone will die again in 176 days. I have no idea what rev it was before but I bought the phone on release day in sweden
[Galaxy S III General] AaronMichael:
What revision was it when it died if you know? So far we don't know what rev it is that is dying.

Sent from my GT-I9300
[Galaxy S III General] granadier:
good knews! and \i hope so..
[Galaxy S III General] marvi0:
Correct I was scared myself they would find out it was rooted when mine died, but they can't tell unless you tell them but why would anyone do so anyway.
[Galaxy S III General] PjotrFias:
Hey, can you check eMMC chip on this revision. Easiest way is by running eMMC check from Play store.
[Galaxy S III General] funb0b:
Ok got mine back from repair.

HW is now MP 1.5
[Galaxy S III General] PjotrFias:
Hey, you too. Please check eMMC chip. Last post on previous page.
[Galaxy S III General] roogerrisboredd:
Made in : Vietnam

Battery: cell made in korea but assembled in china

Phone from: UAE (dubai)

Puts phone in pocket to take a test. After test takes phone out of pocket. Finds touchscreen totally unresponsive. Seems like the digitizer ****ted itself.

Odin back to stock with 0 on the flash counter.

Problem: living in the united state and this phone has no warranty over here. What should i do? the uk samsung care only fixes euro handsets and shipping to uae is too expensive.
[Galaxy S III General] Obagleyfreer:
As far as I'm aware the earliest batches of S3 are MP 1.100.
[Galaxy S III General] JohnM1973:
I'll be expecting mine to die then sometime within the next 3 to 5 months judging by the date of my eMMC.
[Galaxy S III General] AaronMichael:
I'm running the phone clean like it was out of the box. Upgraded to 4.1.1. Recently bought about a week ago with rev 1.100 hoping this won't die..

Sent from my GT-I9300
[Galaxy S III General] JohnM1973:
When did you purchase your phone? Mine was purchased beginning of November, but eMMC was manufactured in May, so doesn't look promising at all.

I will be contacting Samsung UK to see what they are doing about this issue, I really think they should be issuing a recall now.

For UK users, anyone contacted BBC Watchdog? I tweeted them a link to this thread, also to Samsungmobile UK and Samsungmobile. They really need to be taking some sort of proactive action.
[Galaxy S III General] AaronMichael:
I bought mine about a week ago. It's disappointing how Samsung is leaving us hanging. This gets in the news Samsung is going to be hit hard..I'm trying to get a Samsung manager here but he is refusing to meet with me. Seems like Indonesia Samsung managers are locking down on this.

Sent from my GT-I9300
[Galaxy S III General] JohnM1973:
I really think this may need bringing to the presses attention, seems it'll be the only way Samsung will be pushed to take some sort of positive action. They're going to lose alot of loyal customers with devices failing on this scale.
[Galaxy S III General] AaronMichael:
True. I am starting to regret giving Samsung a chance. This is my first Samsung device and this is what Samsung gave me. So far it's great and haven't died on me. But if my phone does die, I will make sure Samsung gives me back my money. I thought Samsung was better now. Sadly I was wrong. But it's great the devs narrowed down to a few possibility.

Sent from my GT-I9300
[Galaxy S III General] funb0b:
This +1
[Galaxy S III General] r1ch04:
How long did it take for them to get yours back to you? I've sent mine through a local repair center but have seen in this thread they can take a while.

Cheers
[Galaxy S III General] funb0b:
I have to honest and say that Vodafone did a quick turn around, sent last last Tuesday and back with me on the Saturday.

Although when I got it back it was network locked even to Vodafone. LOL

Still waiting for the unlock code to be emailed to me.

So be aware if your unit was open before, it might be locked down when it returns.

But 10 mins and a couple of market apps later and all is good and now using my EE sim.
[Galaxy S III General] PjotrFias:
Looks like they didn't change it.
[Galaxy S III General] dimi22:
When i use the eMMC check it says:

Date: 05/2012 and FwRev: 0xf1

Brick Bug? NO. Sane chip.

Whey typing *#12580*369#

RF cal: 2012.6.19

HW Rev: MP 1.100

The date of purchase is 23 August.

So ATM the phone is 120 days old. :eek:

Is it likely that my device wil brick? or not because the app says: NO sane chip.
[Galaxy S III General] thegh0sts:
where do you find the HW Rev?

mine says...

date: 07/2012

fwrev: 0xf1

brick bug? no. sane chip

purchased on the 9th of december, got it on the 18th of december...so a few days old.

My S3 was a grey import from Hong Kong (originally from Portugal stock).
[Galaxy S III General] drraptor:
Please note details and only post off your sets God forbids dies.

post both before and after details
[Galaxy S III General] MuertoKo:
Mine is pretty old, from April so 9 months and running like a charm... Never had any issue, my HW Rev is 1.100 and date of 6/12 so my device has 9 month and WORKING.

crossing finders it keeps like this but at least it went over 6 months charging twice a day the phone so...

Enviado desde mi GT-I9300 usando Tapatalk 2
[Galaxy S III General] dimi22:
How is it possible that your date is 6/12 and youre phone is from april :confused:
[Galaxy S III General] Michlob:
My S3 died at 5months old, was on charge and just wouldn't go further than the S3 screen.

Sent it off to tmobile for repair and took a month to repair.

Really hoping its not going to happen again
[Galaxy S III General] r1ch04:
Mine is network locked anyway to Vodafone but has gone through a local repair center so hopefully they sent it on Friday and Samsung will repair after the new year. Not sure on their opening times but im guessing they might be doing overtime if this does get made public as people are pressing towards.
[Galaxy S III General] thegh0sts:
probably the emmc is from an april batch and they got the phone in june.
[Galaxy S III General] MuertoKo:
Look at this,

Makes some sense :) and it's still alive!

So let's hope it finally works forever! No worry that is a general issue on 6 months, been running way longer...

Even though that doesn't mean it won't happen but...

Enviado desde mi GT-I9300 usando Tapatalk 2
[Galaxy S III General] PRExpressions:
UK S3 sudden death

What happened: Charged up as normal, worked ok in morning, left for a couple of hours came back to find it 'switched off'. Unable to power up, took battery out and replaced still no joy, connect to mains still no joy, no LEDS nothing

What ROM/Firmware:JellyBean

Where phone was made: Samsung

Where battery was made: Samsung battery

Serial Number: RF1C577D2GT

Supplier: CarphoneWarehouse

---------- Post added at 12:29 PM ---------- Previous post was at 12:21 PM ----------

Does anyone have the contact details for Samsung UK so I can get a pre-paid envelope to send it back for repair?
[Galaxy S III General] funb0b:
Its a real shame, I'm not sure how much of it is the placebo effect after being forced to use my old Wildfire but now its back it just seems better.....

The colours, the speed the whole feel of the thing just seems well.....Better.

I not sure what to do now as I was going to out it when it came back, as I now have a NoteII LTE coming soon.

Now it just feels so slick.....:eek:

I have no evidence to support my theory, I'm pretty convinced at this point that the problem lies with the Exynos in some way as wouldn't the S4 powered Units also fail if it was all down to the Nand? Just my thoughts!
[Galaxy S III General] AaronMichael:
Most cases reported was between 5 to 6 months on average. I have an uncle who's been using the phone since launch and haven't experience any issue. So maybe it's certain batch or something.

Sent from my GT-I9300