yashsingh1/xdaforums huggingface dataset:
[Nexus 4 Q&A, Help & Troubleshooting] Clarkster:
Sorry but I'm not going to be trolled by you. That was a 6 foot fall in the video. You don't need to lie to prove your point. :) I don't care what you think, but we don't need your lies misleading everyone else here.
[Nexus 4 Q&A, Help & Troubleshooting] iucidium:
Probably a bitter iPhone 4/4S owner...

Sent from my Nexus 7
[Nexus 4 Q&A, Help & Troubleshooting] runningwarrior08:
I have had mine since friday. No case, so far not one scratch and i take it in and out of pocket countless times, also put in the same pocket as some screws by mistake still not one scratch on the phone yet. I did order a pouch for it though as I am in workzones alot i would like to have a pouch just to feel safer but thats the only time it will be used.
[Nexus 4 Q&A, Help & Troubleshooting] Ratlegion:
I don't remember mass complains about breaks and scratches on the iPhoneto the degree that Xda is talking aboutt. Yes, glass can only take so much, but still...
[Nexus 4 Q&A, Help & Troubleshooting] 0.0:
gorilla glass 2 can break or crack from a 2 foot fall. it really depends how it lands as well

i wish the phone was built like the HTC One X. that aluminum unibody construction will not interfere with anything, since the One X seems to be doing fine. also, the One X has NFC as well, so interference is not there. LG is dumb :confused:

...im still getting the phone
[Nexus 4 Q&A, Help & Troubleshooting] dwd3885:
oh man where were you? It was EVERYWHERE
[Nexus 4 Q&A, Help & Troubleshooting] co.ag.2005:
the one x is aluminum? Mine is polycarbonate plastic...
[Nexus 4 Q&A, Help & Troubleshooting] shank1020:
Mine fell about 1 foot from my lap to gravel. The back cracked pretty good near the headphone jack :( I'll try and post some pics later. I'm lucky the screen didn't crack though. I'll put a case on it that covers it, out of sight and out of mind.
[Nexus 4 Q&A, Help & Troubleshooting] xandermpls:
Heh
[Nexus 4 Q&A, Help & Troubleshooting] lemonalism:
Mine dropped as well!

I just dropped my Nexus 4 from my lap to ground of parking lot! The back glass cover cracked on the top left and bottom right (lucky wan't close to the speaker). The front screen was strong, and everything still works! I called Google and they referred me to LG. The warranty wasn't covered so if I'd like to fix that I'll need to pay for it by sending it back to LG repair center.

I will post pictures later as well. T^T
[Nexus 4 Q&A, Help & Troubleshooting] resynx:
How much does it cost to repair it?
[Nexus 4 Q&A, Help & Troubleshooting] brucer134:
Mine now has a hairline crack across the back. It was pulled via the charger off the sofa onto a wood floor. When i called they gave an rma code... Not 100% sure if that actually means it will end up being covered under warranty or not. The back glass seems to just be a thin veneer. It either isn't actually toughened glass or was flawed. Either way it feels like it not being fit for purpose. Makes me wonder if what people are calling scratches aren't actually cracks.

:(
[Nexus 4 Q&A, Help & Troubleshooting] unisound1:
That's Google's strategy!

They sell you a phone for $299 then after a couple of back glass repairs you are in the $500 range!!
[Nexus 4 Q&A, Help & Troubleshooting] Ranguvar:
Giant corporations don't just lie about whether they're using a trademarked product in one of their own products.

And what I mean by that is, it happens, but only when it'd be near impossible to tell, and usually in a software/chip arena.

Corning would immediately go nuts if this was fake Gorilla Glass.

This just shows that Gorilla Glass 2 can break, and perhaps that some part of the responsibility is on what's around / behind the glass.
[Nexus 4 Q&A, Help & Troubleshooting] iucidium:
RMA is as good as replacement etc

Sent from my Nexus 7
[Nexus 4 Q&A, Help & Troubleshooting] 4redstars:
So far so good with the glass back, I'm assuming it's going to break so I'm going to buy a squaretrade 2 year ADH warranty on it. Lots of coupon codes out there so it shouldn't cost that much.

The glass actually helps me hold the phone better...thinking of getting a FlyGrip
[Nexus 4 Q&A, Help & Troubleshooting] JohnnyTA:
Well I've gotten a crack running horizontally along the phone. It's really annoying since I haven't dropped it and have been babying it so far. No idea what I did to cause it.

Right now the crack isn't terribly noticeable unless you're looking for it, i just hope it doesn't lead to easier cracking in the future.
[Nexus 4 Q&A, Help & Troubleshooting] SQ3.0dotJP:
And what have we been saying about iPhone users compromising real world usability for a pretty package?
[Nexus 4 Q&A, Help & Troubleshooting] Luxferro:
Exactly. I don't understand why they used glass. They could have used something similar, but with more durability. It's not like it needs to be seen through.
[Nexus 4 Q&A, Help & Troubleshooting] Simer03:
I left my phone on my wooden counter at work and now I noticed under light that there are tons of little scratches near the camera! It seems one of the sleeks are kinda deep too...wow...wtf

Edit: I ran my nail slowly thru the scratches and one of them appear to actually be a crack! Wow!

Sent from my Google Nexus 4
[Nexus 4 Q&A, Help & Troubleshooting] nyijedi:
Regardless of whether the back is gorilla glass 2 or not, it's quickly becoming quite obvious that the back is much weaker than the front, for whatever reason. Maybe it's not GG2 (Matias could have been mistaken), maybe it's thinner, maybe it has to do with the way it's adhered to the body - whatever it is, there's a difference. Why are people's backs easily cracking on short drops but never the front?
[Nexus 4 Q&A, Help & Troubleshooting] zrblnk:
everyone points out that the back is much weaker than the front but no one ever mentions that the back has two large cuts in the glass that weaken the overall strength of the pane. so yes the back will crack and break so much easier than the front.
[Nexus 4 Q&A, Help & Troubleshooting] Simer03:
Just called Google and they are sending me a replacement as soon as I fill out the forms! They said they have replacements and plenty of them!

Sent from my Google Nexus 4
[Nexus 4 Q&A, Help & Troubleshooting] lemonalism:
How did you get them to do that? They said my warranty wasn't covered and asked me to call LG for a replacement!

Which department and which forms did they ask you to fill out?

Million thanks I feel sad for dropping my neuxs 4 just for using it less than 5 days...
[Nexus 4 Q&A, Help & Troubleshooting] troutforbrains:
Folks: gorilla glass is exceptionally HARD. Hardness is completely different from strength. Its still glass.

That said, my back has a hairline fracture. Just gonna wait until you can buy replacement backs online and fix it myself.
[Nexus 4 Q&A, Help & Troubleshooting] Simer03:
I just called them and told the lady my issue and she said she will send me information thru email, I got an email from her saying since I had ordered more than one device at a time, that I needed to send my serial number and imei to her, so I did that, then she replied she needed a number that starts with 211, but I didn't have a number like that at all in settings so now she's getting extra help to determine which device of the two that I have...very weird but hopefully I hear from them soon

Sent from my Google Nexus 4
[Nexus 4 Q&A, Help & Troubleshooting] Slappy00:
what I think you're talking about is tensile strength and glass has very little, meaning it won't bend much before breaking.

Tensile Strength WIki
[Nexus 4 Q&A, Help & Troubleshooting] brucer134:
My replacement has shipped apparently :) I'll find out after they get my original back if they are really accepting responsibility for the foolishly fragile glass back.

All portable devices should be able to survive multiple falls onto semi sprung surfaces like wood floors up to 3 feet... no way that once from about 1.5 feet makes any sense...

I accept that when I bought this that I knew this had a glass back and front... So I was going to be careful. I just didn't realise that I had to treat it like crystal.

My old zte blade and galaxy S survived all sorts of falls... without a scratch.

I think the front is fine. Just the back that needs to change.
[Nexus 4 Q&A, Help & Troubleshooting] JNewms:
I got the bumper when I ordered mine. So far no scratches or cracks. I've only had it two full days though. We will see how it holds up.

Sent from my Nexus 4 using Xparent ICS Tapatalk 2
[Nexus 4 Q&A, Help & Troubleshooting] cb474:
More people reporting (in the other main thread on this topic) cracks and scratches on the back of the Nexus 4, including phones that seemed to ship that way. And one person who found the glass on the front of the phone cracked after being in their pocket:

http://xdaforums.com/showpost.php?p=34452372&postcount=256

http://xdaforums.com/showpost.php?p=34426815&postcount=232

http://xdaforums.com/showpost.php?p=34413821&postcount=229

http://xdaforums.com/showpost.php?p=34473381&postcount=279

I'm feeling like there are enough reports now of cracks and scratches on the back of the phone, happening with very minor falls or just in people's pockets, that it's safe to conclude these aren't just freak accidents. The back genuinely seems to be significantly more fragile than the average smartphone.
[Nexus 4 Q&A, Help & Troubleshooting] P00t:
Man mine got like 10 scratches on the back cuz it was in my pocket...t.t

Jk
[Nexus 4 Q&A, Help & Troubleshooting] xchasa:
My mate has shattered 8 iPhone 4s backs and fronts. At $120 per fix makes that phone more valuable than a chunk of gold!

I read a person's comment on the net 3 weeks before Nexus 4 launch saying the cut outs in the rear glass will be a costly error for LG, Google and the consumer.

Stay tuned for front glass damage at earpiece.
[Nexus 4 Q&A, Help & Troubleshooting] brucer134:
So the replacement has been delivered :) just waiting for Google support to send the shipping label through to return the cracked one.

Question still is, will google just accept fault when the phone is checked out? or charge for the crack? When i called the google, the rep left me with the impression I wouldn't be charged. Though reading through the posts here has made me wonder...

Just feel a bit worried now about having the phone any where.

I'd developed the habit of putting my phone in my jeans pocket with the screen facing in to protect the screen, as I'd had a screen break on a Motorola A1000 years ago.

Is it now to be reversed? As the touch screen is a lot tougher than the back?

Holding the new phone makes me feel nervous... :(
[Nexus 4 Q&A, Help & Troubleshooting] icy_virtuoso6:
All these reports about scratches and cracks on the back so easily are really making me begin to question the build quality on the Nexus 4, its sounding like its far more fragile than the back of the iPhone 4 and 4S was.
[Nexus 4 Q&A, Help & Troubleshooting] danielvc:
Mine is holding up really great and I already have it for a week. No scratches, no broken glass out of nowhere, no nothing. I just keep it away from sand, that's all. Really don't get all those complaints.
[Nexus 4 Q&A, Help & Troubleshooting] acegolfer:
Can someone make a replacement back without glass? If my glass cracks, I'll just replace it.
[Nexus 4 Q&A, Help & Troubleshooting] xchasa:
A sexy ceramic coating to replace the glass please google?
[Nexus 4 Q&A, Help & Troubleshooting] ZehnX:
The back glass on the NExus for is holding up as well as the back glass on my iphone 4 and 4S. If your rough on the phone you will get scratches, if your not it will remain in good condition. I have experienced no difference in quality between the two devices. This question is a little annoying to me only because people and reviewers seem to treat the concept of a glass back as a NEW thing.
[Nexus 4 Q&A, Help & Troubleshooting] nyijedi:
I've also developed the same habit, and suggested doing this in another thread.
[Nexus 4 Q&A, Help & Troubleshooting] droidmakespwn:
I put my phone on a wooden (finished) table once and got a small(~1mm) scratch. Definitely not the greatest of glass back there. I would say the feel of this device is the best of any phone out there. The HTC one X would be a close second. I just put the n4a hair in front because I love the curved edges on the sides.
[Nexus 4 Q&A, Help & Troubleshooting] barondebxl:
I dropped mine last night. It was charging and the phone was sitting on my bed then it slid off the bed and fell on the back. Nothing happened but I can't wait for my TPU case to arrive:p
[Nexus 4 Q&A, Help & Troubleshooting] devator22:
The og droid had a first gen gg screen, and I used to show off to my friends by smashing it with my keys and trying to scratch the glass. Never used a screen protector. To this day, it doesn't have a scratch.

I guess my point is, if the gg was durable back then, what happened?
[Nexus 4 Q&A, Help & Troubleshooting] Qbsti:
The issue might be caused by the 2 circle cuts in the glass (flash and the speaker)
[Nexus 4 Q&A, Help & Troubleshooting] Vanhoud:
I'm anxiously awaiting my tpu case for my nexus 4.I feel like I'm handling a bomb without it because I have to be so careful lol
[Nexus 4 Q&A, Help & Troubleshooting] neer2005:
Coming from a one x, this phone feels sooo good to hold. I haven't taken off the plastic from the glass back yet. Waiting to buy a case. Don't wanna take any chances
[Nexus 4 Q&A, Help & Troubleshooting] Dragooon123:
Anybody selling replacement backs is gonna make a killing
[Nexus 4 Q&A, Help & Troubleshooting] em.Tea:
mine already broke. its a small hairline crack but i have no idea how it happened. ive been super careful with it. but last night i had put it down on a table and heard a small scratch noise, like if there was some sand or something on the table. i didint bother to look, i just picked up the phone, brushed off the back, and placed it somewhere else. i guess thats when it might have broke.

oh well ¯\_(ツ)_/¯ ill just wait till the rear covers come out on ebay and ill grab one there and replace it.
[Nexus 4 Q&A, Help & Troubleshooting] Richieboy67:
Ok, let me get this straight. You gently placed it on a table. Once it was there it moved by itself and you heard a noise? Did you drop it on the table? I am just a little confused about the noise you heard..

I am not trying to be hard on you and I really feel bad for you about cracking your glass but for the sake of everyone that has canceled orders, etc because of things like this we have to really get to the bottom of it. I mean these things will not break on their own. Maybe there is a weak spot which is what we need to figure out but wen really need to know more. it makes no sense that you placed it on a table and then heard a noise. Did it slide off the table?

Also, could you post a picture so we can see where the crack is. Is it a crack or a scratch?

Anyhow, I am really sorry it happened to you man.. That does suck.
[Nexus 4 Q&A, Help & Troubleshooting] em.Tea:
sorry i must have worded myself improperly cause im kindof pissed now ha.

i never dragged it across the table, i simply placed it down. the sound i heard was one as if it was placed on a piece of sand or something that small. it sounded kindof like a small scratch, but now i guess it was a chip in the glass. i didnt drop the phone, slide it across, or push down. under its own weight, it cracked. i just saw this morning when i was looking for scratches and i noticed that its cracked along the top, with a small chip about 1/3 of the way in. ill get a pic up when i can

TL;DR:

the phone never moved. placed it down on table, small particle underneath applied pressure, cracks under its own weight. pics soon
[Nexus 4 Q&A, Help & Troubleshooting] Richieboy67:
look man, I had nor have no intention of pissing you off. i was not trying to be sarcastic or rude and I am sorry if my wording made it seem that way. I just truly want to get to the bottom of this and so far nearly everyone that has claimed a broken or scratched glass has basically said it happened on it's own.

Just wondering, when you placed it down and heard that noise was it on a flat surface or was there something there maybe? Also Just curious if you are going to tell Google the same thing? That it broke under it's own weight?

I tend to doubt much of these claims and I am not saying I doubt yours but if these claims are really true then I would think Google would do some type of a mass recall or something. If this is indeed a major design or engineering flaw they would never let it stand. I am not sure if this is wide spread or just a couple guys here but if it is a real and true issue and is wide spread than I would put my money on Google to take care of it for every one. At this point though I am not so sure.
[Nexus 4 Q&A, Help & Troubleshooting] KtMack23:
Mine has been in use since Tuesday and its still mint. I'm waiting for my case and screen protector from amazon
[Nexus 4 Q&A, Help & Troubleshooting] em.Tea:
naw chill, youre good :] im just a little pissed about my phone, not you in any way lol i wanna get to the bottom of this too

and yah, it was on a flat table surface. i didnt drop it down from like an inch or anything either. now that i think about it, people eat at that table so its possible there was some sugar or salt on it.

idk if im even going to call google about this, considering it sounds kind of crazy. personally, i work at an iphone repair shop so i understand the physics of glass and how if a flat piece of glass some into contact with a tiny sharp object, it doesnt take much force to crack. so to me, this is normal glass activity.

idk, maybe ill call for the hell of it.

---------- Post added at 01:30 PM ---------- Previous post was at 01:21 PM ----------

Eh, I'm over it. On the bright side, knowing that I'm going to buy a rear cover when they come out, I can be less paranoid about my phone.

I knew a shoulda bought a bumper; that would have left some distance between the back of the phone and table.

But its whatev, y'all be careful where you place your phones, and get some sort of protection, whether it be as minimal as a bumper.
[Nexus 4 Q&A, Help & Troubleshooting] ElectricAndi:
Absolutely no problems here. Carry unprotected it in my pockets since one week.
[Nexus 4 Q&A, Help & Troubleshooting] Red Wolf:
Yesterday, I got it and after few hours of using I found a hairline cracked close the camera. It might cause of ups or warehouse who knows Bbut be able to get a replacement soon :) They actually have some phone for replacement
[Nexus 4 Q&A, Help & Troubleshooting] em.Tea:
Here's a pic if anyone is interested. You can see the chip where pressure was applied and the crack spread.
[Nexus 4 Q&A, Help & Troubleshooting] Red Wolf:
you should try to get replacement, i had a hairline like crack close to the camera you can't see it but i am getting replacement cause by the it will get bigger :rolleyes:
[Nexus 4 Q&A, Help & Troubleshooting] em.Tea:
Yeh I'll give Google a call after this weekend and see about getting it replaced. Sucks cause I just got it rooted and working the way I want :mad:

Sent from my Nexus 4
[Nexus 4 Q&A, Help & Troubleshooting] donec:
Could you get a really smooth straight edge and lay it across the crack and see if it is really flat? That does not look like it could have been caused by a piece of salt or some piece of sand. It looks to me more like some how pressure was applied to the corner and I notice that it looks like the ridge around the camera LED keeps the back from laying flat. Maybe the glass broke because the phone pivoted on the LED ridge and appllied leveraged pressure to the corner????
[Nexus 4 Q&A, Help & Troubleshooting] cb474:
I have read every review of the Nexus 4 I can find and I do not see anyone acting as if the concept of the glass back is a new thing. What's more, my original post that began this thread specifically mentions the iPhone 4 and its use of this design. So I really have no idea to whom you're referring. Everyone knows the iPhone 4 introduced this design concept and that it's not new. And people also know that for Apple it turned out to be a bad idea, with a lot of instances of damage. Apple got a lot of bad press for this. Consequently, Apple has moved away from this design with the newest iPhone. So what I see people saying is that we all saw how this played out badly for Apple, why is LG/Google repeating this mistake? As well as people just generally worrying about the potential fragility of a glass back.

*

Your first post made perfect sense. I had no trouble understanding it. Richieboy67 has posted a bazillion comments in this thread and the other thread on XDA about cracked backs on the Nexus 4, in which he aggressively questions and refuses to believe anyone who posts about damage to the back of their Nexus 4. He's never going to believe anyone and seems to think he knows better what's happened to other people's phones than they do.

Thanks for posting about your phone and providing a picture. Sorry to hear it got cracked already.

*

1) No one has claimed the glass has magically broken on it's own. This is a made up accusation of naysayers such as yourself to make people's claims sound ridiculous and then dismiss them. What people have said is that the backs on their Nexus 4s have cracked or easily scratched at times where they have not even noticed when it happened (such as when the phone was in their pocket and they didn't notice bumping into anything). So whatever caused the phone to scratch or break, in these instances, was fairly minor. It speaks to the fact that, at least in some contexts, the back is fragile enough to break without much pressure (little enough that it would be easy not to notice). That is all people are saying. They have been very clear. It is easy to understand and not a radical claim.

2) Given that you have, as I say above, aggressively questioned and dimissed over and over, every single person who has posted here and in the other thread about cracked backs, I feel you have made your point. You don't believe anyone and you clearly don't want to get to the bottom of anything. You will reject the most reasonable claims. And you generally seem to just want to treat other people as if they can't possibly know what they've done with their own phones. Everyone gets the point. I don't think you need to state it anymore.

As the OP I'm interested in hearing people report about their experiences with the glass back on the Nexus 4 (who actually have the phone). That is supposed to be the topic of this thread. Obsessively and dimissively questioning the veracity and acumen of anyone and everyone who describes damage to the back of their Nexus 4 is off topic and not the purpose of this thread.
[Optimus One, P500, V Q&A, Help & Troubleshooting] abanka27:
The zippyshare link for last kiss does not work. Can anyone post another link.
[Optimus One, P500, V Q&A, Help & Troubleshooting] zeratos:
Here you go:

http://www.mediafire.com/?dd81m38eq553a3j
[Sony Ericsson Xperia Mini, Mini Pro, Xperia Pro, A] kosmasgr:
Hello everyone. After flashing a new Rom, maybe made a mistake and I losed my touchscreen drivers. Is possible to find them ? Any solution please ?

I tried something without success :

- Flashing 0.62 fw

- Install via fastboot rage kernel

- Flash via cwm hybrom v10 for mini pro and reboot the phone ( after this I had some touch at the middle of screen and soft back button worked)

- At last flash again 0.62 fw but no touch at all :confused:
[Sony Ericsson Xperia Mini, Mini Pro, Xperia Pro, A] hrafninn:
If yours is under warranty you can try and send it back for repair. You can read through this thread

, there seems to be some people who got it working again. It didn't work for me though. :(
[Sony Ericsson Xperia Mini, Mini Pro, Xperia Pro, A] cosmacol:
Had the same problem some days ago, I resolved flashing with flashtool a FTF with the standard Sony firmware repackaged (you can find it in the forum).. this should restore the touchscreen firmware.