yashsingh1/xdaforums huggingface dataset:
[Galaxy S III General] UncleBeer:
In most EU countries, legal insurance is available for about 10 euros a month. One call and they jump into action on your behalf. Well worth the money.
[Galaxy S III General] Kjc99:
@SGSBOYO how did they know your phone was rooted was the Binary count not reset before it died or was it a phone showing signs of SDS and you sent the phone in as it was because of the EU laws?
[Galaxy S III General] sgsboyo:
It hadn't died, it was six months old and started freezing and restarting so I assumed it was gonna die. So I sent it for repair (assuming it would be better/quicker getting it fixed before it did).
[Galaxy S III General] LimitedStreak:
Cancelled

Just checked my Samsung account and my repairs been canceled, rang in and they said It was my fault as I've dropped it or something but the service centers shut so they can't tell me properly... So f*cking pissed off, ringing in again tomorrow and asking for the actual reason...

What could I say as I haven't dropped it or anything!
[Galaxy S III General] kofiaa:
Samsung isn't to blame then, you should have at least removed all evidence of root.

Tell them you haven't, then have them show you the proof of a drop.
[Galaxy S III General] sgsboyo:
That's bollox! And that's the whole f*cking reason I'm so pissed off. If you'd read all my postings you'd see the full story. Only today I explained WHY it hadn't been unrooted (because I was assuming the EU Law thing covered me). IF the EU Law thing does cover me then Samsung very much ARE to blame. In fact they are to blame no matter what because it's their ****ty hardware that caused the problem.
[Galaxy S III General] UncleBeer:
You do have a certain responsibility in standing up for your own rights. Don't be surprised when a corporation tries to save some dough by railroading you.
[Galaxy S III General] sgsboyo:
I'm very aware of MY responsibilities.
[Galaxy S III General] Kjc99:
I do agree with you I am from the United States and I have read about the European laws about rooting your device and it seems like you are being screwed depending on what country you are from this is obviously a Samsung fault and sorry to hear of your misfortunes..... By the way I can't count how many people I've read about from Europe who had flash counts of 1 or greater (obviously rooted) and got their device repaired free of charge
[Galaxy S III General] sgsboyo:
My next actions, whilst waiting for any other avenues to payout, will be to amass as much evidence of inconsistencies in Samsung's repair policies to backup my claim for unfair treatment. If they won't give me a satisfactory result one way I'll bombard them with paperwork another way.
[Galaxy S III General] htcsnap93:
You should ask a lawyers officd to send them a heads up about the european rooting law. That will frighten those bastard.

Also i think you should have waited until your phone had died or brought it back to stock just to be sure. If you want to get protected by law you need legal backup.

What you can do now is claim your money back with defence of the law and someone with legal knowledge.

Figure out your steps and play wise.

Good luck.
[Galaxy S III General] gaetanolip:
R: **Ultimate GS3 sudden death thread**

fix from xda is arriving....

Inviato dal mio GT-N7100 con Tapatalk 2
[Galaxy S III General] jeffnz:
Bit more information would be appreciated, your comment by itself means nothing
[Galaxy S III General] aalvico:
Went to samsung today .... Like I said I think that the system status that changed to custom after die (was official before) will be a problem. Mainly because beside me there was 3 guys with the same problem....I think samsung will use all they can void warranty) I had one report before die complaining it was not available the update via kies for 4.1.2.... I called again before leave the phone to ask what they will do since there is no 4.1.2 available for my phone. At the beginning he said they know there is a problem but only for root devices. Then he said that the firmware from the carrier 4.1.1 can have a problem...at least that is my situation. I have no idea about why the system status changed ...binaries are ok.... If someone has information that help me to argue I will appreciate. They ask one week to fix... I would like to be ready ... First argument will be they should check when I left there so how can I know they tried to flash something and that changed but maybe would not be enough. Thanks .
[Galaxy S III General] gaetanolip:
R: **Ultimate GS3 sudden death thread**

http://xdaforums.com/showthread.php?t=2096045

Inviato dal mio GT-N7100 con Tapatalk 2
[Galaxy S III General] Kjc99:
Are they voiding your warranty cause the system status changed to custom? I thought this happens to all S3 that suffer Sudden death which can access download mode? Is the device name blank also?
[Galaxy S III General] Rob2222:
I don't think you will get problems. It is completely NORMAL that in the "half" sudden death case, where the bootloader/download mode still works, the system status switches to custom.

Even on the Note 2 (has SD-Problem, too) it switches to exact that state:

http://xdaforums.com/showthread.php?p=35977007#post35977007

I assume the bootloader checkes some system files and swiches then to official.

But cause of the eMMC is half broken and the bootloader can't check that files, it stays on custom.

BR

Rob
[Galaxy S III General] Kjc99:
@Rob does binary count reset to No after sudden death also or does it still show the count if I rooted and did not use Triangle away app
[Galaxy S III General] jeffnz:
Long way for a fix yet, no point in giving false hope to people just puts devs under pressure that are working hard out on it.
[Galaxy S III General] Rob2222:
In the "half" sudden death case the counter swiches "automatically" to 0/no. You didn't need to run triangle away before sudden death.

I assume the counter value is stored in the part of eMMC that is not readable by the bootloader after "half" sudden death and so the bootloader shows 0/no.

BR

Rob
[Galaxy S III General] aalvico:
well I read some people out of xda complaining samsung did that

http://www.geekzone.co.nz/forums.asp?forumid=97&topicid=111571

To say that system status custom means the device was root sounds like the defense of samsung keep saying there is no problem in non root devices.

That is why I went myself and left a letter saying I was running offical carrier firmware (which is true.. didn´t say anythink about root (was not before die) or download mode info because by now I have no idea what are these things ;) and asking for a new device with 4.1.2 which is not available for my carrier but is for unbranded phone). I even asked if they needed I could wait they try to fix or check something (I knew they would not, even having techincals there, and they really didn´t...only checked for physical aspects).

I have no experience with samsung warranty service here, but many dramas with LG, so I need to be ready.
[Galaxy S III General] Rob2222:
AW: **Ultimate GS3 sudden death thread**

@aalvico:

Yes, normally system status custom is the correct indicator for a rooted phone.

BUT in case of "half" sudden death system status switches to custom even if the phone was never! rooted.

And yes, when the service center does not know this fact, this can lead to their assumption, that the phone was rooted even if is was not rooted.

German service centers know it now, that custom & product name empty = half sudden death.

BR

Rob
[Galaxy S III General] scottcwhite:
Fix does no good when my phone is already dead.
[Galaxy S III General] aalvico:
an additional question....if was root the product name would be empty too ?
[Galaxy S III General] Dark Smile:
I have a strange behavior on my phone.

It started freezing after 2 weeks since i received the updated (custom stock). So i left it and after 20 minutes of waiting it went on normally. But the problem was it happens every hour or so.

The strange think about my case was, it only happened while mobile data connection or wifi was turned on. Wifi not that often as when mobile data connection was used. So turning off data connection prevented my phone from freezing but that was no solution for me cause then i could go back to some 1900 cellphones lol :laugh:

I decided to go to custom rom (CyanogenMod 10.1) and then it does not happen again for 2 weeks. The it started to freeze again 2 days ago.

Even with CyanogenMod it's the same behavior that it only freezes with data connection on.

Anyone has some advice for me ? :(

Cheers,

Dark Smile
[Galaxy S III General] ludovicianul:
Guys - is there a way to fully brick the phone to send it in service and get the motherboard replace. I just can't stand the freezes!!!:(
[Galaxy S III General] Aero_med:
Sorry dude,

It might stop freezing and it might die. Mine died after downgrading via kies to 4.1.1 about a week later.

Nothing you can do about it. Prey if you are religious.

check out this thread: http://xdaforums.com/showthread.php?t=2122346

---------- Post added at 11:50 AM ---------- Previous post was at 11:47 AM ----------

Downgrade to 4.1.1 and wait.

keep in mind it might be a Semi-Brick, which means problems with the warranty.
[Galaxy S III General] Rob2222:
As far as I know, yes. The old phone state doesn't matter anything.

In "half" sudden death case it switches to empty/no/official/custom, don't matter what it was before "half" sudden death.

BR

Rob

---------- Post added at 11:12 AM ---------- Previous post was at 11:10 AM ----------

Please try this and report back here or in this thread:

http://xdaforums.com/showthread.php?p=37976063#post37976063

BR and good luck

Rob
[Galaxy S III General] Dark Smile:
@Aero_med:

I'll pay :D

First suggestion is working, everytime it freezes i wait for about 20 (+/- 10) minutes and then it keeps on working. I try the dummy file generator this evening and give feedback.

Thanks,

Dark Smile
[Galaxy S III General] jerzee201:
Dead GS3

Welp,

My phone just suddenly died yesterday, in the middle of the day right after I locked the phone. Got the phone around July 31 so it's just about on the 6mo mark. Rooted with the latest CleanROM(4.1.1).

Contacted Samsung and it would have taken at least 10days turn around time, 2 days Fedex to Texas, then 5-7 business days for the actual repair. NO way I can function without a phone for that long.

Instead I contact VZW and they overnighted a replacement which I'll get today for the expedited cost of $12.99. Talked to the tech handling my case and they're not fully aware of the issue(so they say), despite Samsung officially acknowleding it.

Which leads to my question why most are going directly to Samsung for their warranty repair when VZW will honor the 1year mftr's, who will ship you a replacement. This question only applies to those who got their phones from their cellular provider. Don't most offer this kind of service?

cheers
[Galaxy S III General] Product F(RED):
Well this thread is about the international version (i9300), but interesting that your Verizon version died.
[Galaxy S III General] Kjc99:
Is yours a Gt-I9300 I did not know Verizon even sold the international phone only the dual core models?

Edit: never mind..... I live in Alaska and got excited because yours was being repaired in Texas but re-read your post you have a Verizon Galaxy S3 not the Same (those Dual core models are not affected by sudden death different insides)
[Galaxy S III General] Product F(RED):
Yeah. I've personally called Samsung US who pointed me to Samsung UK (because I have an i9300). The US staff told me their repair center in Texas doesn't repair international models because they don't have the parts, which is a valid reason.
[Galaxy S III General] Dark Smile:
So here is my feedback:

- tried the dummy file generator => freezed and stayed frozen.

then i read the whole thread ( http://xdaforums.com/showthread.php?t=2133401&page=5 ) and found some people saying removing the micro sd card would help. I've done that and stay for 8 hours without freeze or hang by using it fully with wifi, data connection, playing games, surfing and so on.

I will have a look on that but for now it seems that this was the reason. Maybe i have to reformat my microSD or something.

I hope i am not too euphoric...

Cheers!

UPDATE:

First freeze -.- i'm getting insane with this ****!
[Galaxy S III General] Kjc99:
@ PRODUCT F(Red) have you gotten your phone fixed already? What did you have to do.... Shouldn't be this much work to claim a warranty in the United States
[Galaxy S III General] Product F(RED):
Yes, but for a separate unrelated issue. Audio chip crapped out and I wouldn't get audio only in calls. They had to replace the motherboard. I had to ship the phone to the seller in Germany that I bought it from (a company on Amazon), and then they shipped it to Samsung on my behalf and then back to me. If you have a Euro (EU country) or UK S3, you can get it repaired in any of those countries, and you also have a 2 year warranty instead of one.
[Galaxy S III General] skibadee:
Sent mine off last Friday. I checked the repair tracking and its been repaired today and posted back to me. I rang Samsung and apparently its just had a "software re-flash" !!!

FFS! I did that myself, but for fear of loosing warranty couldn't tell them that :(

Looks like I'll be sending it straight back and waiting another week :(

Don't suppose anyone actually got theirs back after just a reported re-flash and had no more freezes?

Edit: moved to Ultimate freeze thread, please delete
[Galaxy S III General] Rob2222:
Thats pretty normal. Have you waited 5-25 minutes untile the phone unfreezes itself and you have then continue writing files until you were able to write 16+GB (in multiple cycles) without freezes?

In German:

Du musst die Freezes abwarten und das so oft machen, bis Du 16GB (nacheinander) auf den Speicher schreiben kannst, ohne daß die Kiste einfriert.

BR

Rob
[Galaxy S III General] Dark Smile:
AW: **Ultimate GS3 sudden death thread**

Oh okay I didn't know that I have to do this till it writes without freezes...

I'll give it a try :)

Thanks Rob

MfG Dark Smile
[Galaxy S III General] skibadee:
mine was freezing up to 6 times in a row then none for 18 hours, then froze 4-8 times over a few hours, OK for 24 hours then....... You get the picture.
[Galaxy S III General] Dark Smile:
AW: **Ultimate GS3 sudden death thread**

Okay that gives me some hope to get rid of it

MfG Dark Smile
[Galaxy S III General] irish-sid:
Mine had a sudden death.

Was rooted and rommed, didn't do anything to cover up the fact either.

Voda repaired it for free, got it back today
[Galaxy S III General] jody2k:
Well... since "the sd fix" I find there is less sd if you compared it with 2/3 months ago. Does that comfort me? I'm not sure

Still I had some "kernel panic mode" crashes couple of weeks ago but that was fixed with installing other kernel. So I dont think this is sd related
[Galaxy S III General] tha_devil:
FFs, i have a galaxy s3 sudden death as well. It was send to the repair service, but they send me a 380 (!) euro bill. They say its because the damage was occured by dropping the phone. They claim this because there was a very small crack in the corner of the screen, however that crack has been there for the last 6 months (i dont know how i got it, it occured when i had the phone a week and didnt drop it etc.). They can hardly claim that the phone breakes down 6 months later due to a little crack can they?!
[Galaxy S III General] Jovica666:
OK guys I got a question and I hope that someone can help me out here. What is going on with my phone: Rooted-CF-Autoroot, PhilZ Recovery, Stock kernel 4.1.2 XXELLA. After flashing the 4 file rescue firmware including PIT file everything is working perfectly fine...no more freezes or random reboots just EVERY 2-3 days my notification bar gets totally stuck/gone. After doing whatever I cant pull it down anymore until reboot.Tried stopping touchwiz home, clearing cache and dalvik, fixing permissions but it happens again in 2 days of mild-moderate use(web, games, texting, voice calls) Noticed that it did not happen while using Siyah kernel v1.8.9+ but I want to keep it as close as possible to stock in case of SDS so this is really frustrating. Any help and suggestions will do good, thanks in advance.
[Galaxy S III General] irish-sid:
What has this got to do with anything? Go make a thread in the question section if you need help with something.
[Galaxy S III General] jeffnz:
Well how do they know when crack occurred as they only have your word on it. Not being cynical at all but I'm sure that the crack would make them think it was.
[Galaxy S III General] tha_devil:
I have actually proof that it occured 6 months ago, since i tweeted a message with picture to vodafone (and posted it on message board)
[Galaxy S III General] ludovicianul:
I did a Factory reset and re-installed XXLLA via Kies. I get no freezes with normal use and light games, but as soon as I start playing Contract Killer 2 or Modern Combat 3 for example the phone hangs. I also used the dummy file generator to fill the free space on the internal memory and it runs without any freeze. Do you think this is an SDS symptom?
[Galaxy S III General] aalvico:
No good or bad news about my dead phone still in the service center.

Heard from custom service here: "Samsung knows there was a problem with 4.1.1 firmware fixed on 4.1.2 for unbranded phones, but the firmware can never affect the hardware and the death is only expected on rooted phones, if that was not your situation service center will fix reinstalling the firmware in this case 4.1.1 but with its boot and not the 4.0.4 you kept after update which could cause some issues, then you need to wait your carrier for 4.1.2 because its customization is not part of Samsung keep that in mind when decide to buy from a carrier"

Isn't a joke?
[Galaxy S III General] htcsnap93:
Everybody says something different. Never give in and stay in denial. Warranty is there for a reason.
[Galaxy S III General] Jovica666:
How about something useful? If you have read the entire thread and all threads where issues are described of people after applying the SDS fix then you would know what it has to do with anything. If you don't have any helpful information just skip my post and you'll help me that way...
[Galaxy S III General] inf3ct3d:
Another SDS

What happened: 3 weeks ago. White galaxy S3 i9300. Phone left on the table, took the phone in order to charge it before going to sleep but the phone was already DEAD! Pulled battery, left it overnight w/o the battery, tried all kinds of key combinations, download mode etc but nothing worked. Phone totally DEAD!!!

The problem is that i don't have any warranty. New Mainboard here in Bulgaria costs 200 EUR.

Bulgarian Samsung service centers told me that they have never heard about this SDS issue!! :laugh:

The new motherboard will have only 1 month warranty !!

For now i will not buy a new motherboard, i am hoping for a fix or something cause i don't want to give Samsung a "penny"!

I Used the F***** Phone for only 4 months.... Now i hate Samsung!!!!

What ROM/Firmware: Stock ROM downloaded via KIES > 4.1.1 JB. ROOTED.

What kernel: Cant remember...

Where phone was made: South Korea i think...

Where battery was made: Stock!
[Galaxy S III General] silentwitness1:
hey i have a quick query i am using the sgs3 16gb international version(was rooted but removed everything and flashed stock 4.1.2) and i unfortunately have the eMMC: VTU00M and FW Rev: 0xF1. My phone has been hanging off late for the last week or so when i say hanging i mean totally frozen nothing works short of a restart. Is this a sign on the mobo failing?
[Galaxy S III General] camil:
probably; but not necessary. There are many other causes for freezes (check the dedicated thread for freezes)
[Galaxy S III General] QuaQuaRaQuaQua:
I think not. Many around here has got the sudden freeze syndrome on their phones. Including me.

I have tried different things and suggestions around here, but the phone still just froze. Today is the first day in a couple of weeks without any freeze. (now i probably just jinxed the whole thing)..

Some say its best to leave it frozen because it will unfreeze, and things are then getting better. The freeze can last up to half an hour..

My phone had less freezes the first day without the external-SD, but on day two it started to freeze up on me again. Now, i have the external-SD in my phone and everything seems good...

Good luck :)
[Galaxy S III General] Rob2222:
No, when you have 4.1.2 with sudden death fix, then freezes are NO sign of motherboard failing.

These freezes with 4.1.2 and sudden death fix are a sign that the sd-fix is "working" cause the sd-fix unfortunately causes the freezes while "protecting" the eMMC from damage.

If you have the possibility wait until the phone unfreezes itself (2-25 minutes).

There is a chance that this helps to get less freezes in future.

Unfortunately we have no better solution to the freeze problems yet.

BR

Rob
[Galaxy S III General] QuaQuaRaQuaQua:
Now, why the fcuk can't everybody else explain this problem like this??

You Sir, are explaining right..

Thank You :)

Have a nice weekend..
[Galaxy S III General] demlasjr:
Everybody had issues with the phone "restarting" while multitasking and switching between tabs? Is like the phone gets overloaded, restarts itself suddenly, but when it's back on in not asked for SIM pin. If I check uptime is not reset to 0 and continues where it was last time. Right now restarted again, but I have uptime 136 hours. It's like a semi restart.

"Flow'ed" from my Samsung GT-I9300 using Tapatalk 2
[Galaxy S III General] danarama:
Sounds like a shell reboot. Are you overclocked? Or it's overheating
[Galaxy S III General] silentwitness1:
ok so would changing the motherboard help the issue at all? I was rooted with philz touch recovery and siyah kernel and had a dual boot setup. The second rom used to run perfectly but the 1st rom kept hanging i figured there was some other issue so i un rooted and flashed the stock rom. Even on stock its still happening. I contacted samsung already 2ice regarding my issue and all they have done is reflash 4.1.2 and say the issue is solved. They have now said if it freezes again they will send it to the head office and they will change the motherboard. Since then while charging it already froze. So if a motherboard change will help i will go back again tomm.
[Galaxy S III General] danarama:
If the freeze is android preventing an instance of SDS, then changing the motherboard to one without vtu00m 0xf1 would stop the freezing because there should be no SDS to prevent
[Galaxy S III General] Product F(RED):
Which will open happen if you kill the motherboard so that Samsung replaces it, and then cross your fingers and hope they put a newer revision in and not the same one.
[Galaxy S III General] silentwitness1:
so basically its a lottery so do u guys think it makes sense to try it out or try and live with this phone and hope for the best? Also when i spoke to samsung care center they said if the problem persists they will replace the mobo.
[Galaxy S III General] shethsa:
In India if I buy a new 16gb s3 with a mfg date of say dec12 or later, can I be fairly sure I t won't die? Because I cannot open the box and run the emmc check.
[Galaxy S III General] danarama:
If it persists, let them change the mobo.
[Galaxy S III General] silentwitness1:
ok cool thanks since i got it back today it has frozen only once during charging. I think it makes sense to cross my fingers and hope i dont get the same revision mobo again.
[Galaxy S III General] demlasjr:
Nop, everything is stock, no overclock, no overheating. Is enough to wake up the phone, use multitasking or home button long press to switch between apps and the phone reboot. It shows me the boot logo and everything, but no pin request or uptime reset

"Flow'ed" from my Samsung GT-I9300 using Tapatalk 2
[Galaxy S III General] danarama:
Dont think its related to SDS, but worth doing a reset then talking to your provider about.