yashsingh1/xdaforums huggingface dataset:
[Nexus 4 General] siftekhar:
No email - status still says estimate: November 15, 2012

ordered 2x8GB plus 2xBumpers
[Nexus 4 General] advil0:
Hey guys try calling UPS and giving them the address and name it's under, they can tell you right away if you have a package coming.

1-800-742-5877
[Nexus 4 General] El Daddy:
Well, there goes that theory :thumbdown:
[Nexus 4 General] N!ghtgold:
I'm in limbo with no bumper
[Nexus 4 General] peestandingup:
Dude, this happened with the Nexus One & the Galaxy Nexus too. Google actually delivered my last GNex without even sending me any tracking info OR reflecting that it had even shipped in my account online.

They absolutely SUCK at e-commerce. Seriously, a freakin $200 billion dollar company (an INTERNET company at that) & they can't get this right. It boggles my mind.
[Nexus 4 General] USSENTERNCC1701E:
:'( They told me without a tracking number they can't find out. The rep I talked to doesn't have access to the system MyChoice uses.
[Nexus 4 General] frankied22:
I just called, slammed 0 to get past the automated system and the rep told me they couldn't give me any information just based off my address and name and that I needed to sign up for MyChoice or have a tracking number lol.
[Nexus 4 General] djkinetic:
zzz google wallet saying your purchase will complete momentarilly
[Nexus 4 General] BaronInkjet:
Got mine too. FWIW, just like Nexus 7 they only charged me tax on shipping. (I'm not at home in TX, but in MS right now.)
[Nexus 4 General] booyakasha:
total nerdgasm....i caught the in stock out of the corner of my eye and it took me a second to react
[Nexus 4 General] ctowne:
spinning circle of death!!!???
[Nexus 4 General] Lt.Tealc:
you can add it to cart now but when u hit process to check out error appears from no where FI(((((
[Nexus 4 General] jsuresh:
Order placed at 11:35am EST.
[Nexus 4 General] nivlac978:
Took a couple of tries but it went through. Waiting for the email to confirm it fo show.
[Nexus 4 General] rehughe:
I cant order!!!!
[Nexus 4 General] EvoYas:
well lets just hope the company cares for the country its based in more than any others. Heres hoping we have way more stock than what others had.
[Nexus 4 General] marsdta:
Thanks never heard of them before will definitely check them out
[Nexus 4 General] MusicMan374:
Oh god yes I got one. I'm glad they put it on sale earlier than 9AM, because it'll catch a lot of people off guard so it won't sell out immediately. The server wasn't backup at all for me, no problem placing the order on even a slow connection. Anyone else pick up a bumper? I got one just in case, feel like it could be pretty useful. My dad has a bumper on his iphone and it has saved his phone several times where it otherwise would have shattered. Yikes though, after tax + shipping + bumper + insurance it's $500 :( Good thing I got $225 for my sensation on ebay :laugh:
[Nexus 4 General] crr127:
I got the error the first 4 times i tried to add it to my cart. I didn't even pay attention to where it was shipping. If they require a signature It may need to be delivered to my office. DAMNIT!
[Nexus 4 General] strobex:
..

figures mine freezes when adding address
[Nexus 4 General] joeski27:
Can't order either, Wallet is EFFED
[Nexus 4 General] rehughe:
How could Google F up their site this bad?!?!
[Nexus 4 General] Kojaes:
SOLD out . dam .
[Nexus 4 General] varshil:
Whats the site? To order
[Nexus 4 General] djkinetic:
well great lol freezing
[Nexus 4 General] legacygt:
Called UPS. they said for security reasons they can not look up deliveries without a tracking number.
[Nexus 4 General] advil0:
That's weird. I called literally an hour ago and the woman had no trouble looking up deliveries for the address I gave her...
[Nexus 4 General] N!ghtgold:
Just called Google the wait is over 30 min I will wait till the fire cools off...
[Nexus 4 General] USSENTERNCC1701E:
What?
[Nexus 4 General] P00t:
Instead of receiving a tracking email I received a survey email from Google about my purchase. Wow
[Nexus 4 General] nash2000:
What a mess, feel bad for you guys.

Sent from my big sexy: GNote
[Nexus 4 General] N!ghtgold:
Lol give them a great review ;p
[Nexus 4 General] estallings15:
He means there was a 30 minute wait on the phone. He will call back later when, hopefully, things have calmed down.
[Nexus 4 General] crawlgsx:
Next month?
[Nexus 4 General] nash2000:
Boy, with all the chaos going on I'm on the fence on attempting an order when the next round unfolds.

Sent from my big sexy: GNote
[Nexus 4 General] Nimche:
^^^THAT!

and they got their review...bastards.
[Nexus 4 General] dpaul007:
Also in limbo. Ordered at 10:35 cst, confirmation email, nothing since then.
[Nexus 4 General] BiDuSoft:
Another limbo here ordered at 8:36 PST and no email other than the order confirmation email from Google :(. I hate this.
[Nexus 4 General] P00t:
Def will give them one of the most special feedback about their service. Haha.
[Nexus 4 General] peestandingup:
It wouldn't be so bad if their CSR wasn't completely useless. Was told by them yesterday that my order would ship out today at the latest. Got the backorder email a few hours after that.

Seriously, why are they even there answering phones??
[Nexus 4 General] blozout:
Check your CC. If you haven't been charged it has not shipped. Debit cards may show a charge gone through regardless due to the fact that when they go to put a "hold" on the full amount of money it can show as withdrawn.

I'm in the same boat as the rest of you. Order still pending with an estimated shipping date of Nov. 15th.
[Nexus 4 General] dantheman_:
So, because all of Googles charges disappeared from my account... that means that the Nexus 10 that I have a tracking number for, showing delivery today before 5pm hasn't shipped?
[Nexus 4 General] Nimche:
I did ship it to business as I thought I would get it by Thursday (What the optimist naive person I was) and is there a way to add a business to UPS MY Choice? I mean I did it but doesn't even show my amazon package coming? Any clue...
[Nexus 4 General] Richieboy67:
Sure would be nice to have a thread where we can deliveries..not sure why mods deleted it. I guess they would rather have a million posts in a single thread instead of having more threads on related topics.

I got the bo mail yesterday but have heard so many different things that I still have no idea if I will be getting the phone in a couple days or a couple weeks. This is what irritates me most. The total lack of information. This is the company that basically runs the internet if you think about it... The things Google does with in the internet are simply incredible. I find it so unbelievable that we have no idea as to when we will get our orders.

Hopefully many people keep canceling and then those of us that hang in there will get ours sooner..

Has anyone actually taken delivery yet on the east coast?

sent via xda premium with nexus 7-Xbox live-loneleppard add me
[Nexus 4 General] striketrue:
I am having mine delivered to my work in buffalo ny and it says out for delivery. Should have it within an hour or 2
[Nexus 4 General] aaronkalb:
Thiiiiiiiiiis sucks, but at least it's just a phone.
[Nexus 4 General] fullmetal2k:
UPS is no help if you don't have a tracking number and the only way to track ur package without a tracking number is if the driver has already made an attempt to deliver it, with the exact time of the attempt and address.
[Nexus 4 General] P00t:
I hope to still receive my phone even without a tracking number.

Im so confused.

Didnt receive a backorder email but did receive a purchase confirmation email tho.

Whats going on?
[Nexus 4 General] crawlgsx:
That is the billion dollar question right there. This leaving us in the air, no communication, no status update bulls**t is completely unacceptable.

We hold average Joe Ebayer to higher standards than this. Google should be fined.
[Nexus 4 General] emuneee:
Google should buy/partner with Newegg for hardware sales. Newegg always gets orders right (at least all of mine), communicate to the customer, and have a great order status tool.
[Nexus 4 General] legacygt:
^+1 or CEO should be taken out back and shot.
[Nexus 4 General] ctowne:
Be patient people!
[Nexus 4 General] Blaaammmm:
Man I am at UB and wish I knew what was happening with my order. Really hoping that it will just come in today so I can go home for Thanksgiving.
[Nexus 4 General] crawlgsx:
Ran short of those about 4pm yesterday :good:
[Nexus 4 General] spencer88:
This. Newegg is the best etailer I've ever dealt with, and I deal with them on a daily basis.
[Nexus 4 General] boogieroc:
This is the worst buying experience ive ever had. Google better be giving out 1 hr long YouTube apologies and play store credit for this. I can see if I got and email saying its Bo no info at all.. Not cool
[Nexus 4 General] bjg020683:
If I buy the phone off contract at T-Mobile will it be unlocked?
[Nexus 4 General] mgorman:
Sexy
[Nexus 4 General] ctowne:
They should refund shipping as well as tax. Then give us like 25 bucks back
[Nexus 4 General] Lo0o0nG:
Got backorder email.. tried to cancel through the website but couldn't, emailed them to cancel and they said they couldn't because the order has been shipped out..

So confused..
[Nexus 4 General] djkinetic:
my patience ran out 1 AM EST this morning, checking play store no movement still shows shipping Nov 15 and still just pending in wallet so I just phoned them and they said if you havent received the mass backorder email yet, that you order is still in processing, she said they're showing a delay in processing and shipment, well no sh*t sherlock theres a delay, rep said to check within the next 24-48 hrs.....my question to google is so my order processes over the wkend ok cool, how are they gonna ship me a phone if there are no more phones to ship since obviously they backordered tons of ppl and oversold the product...unless they managed to set a side a certain number of phones for the ppl in limbo that are still awaiting processing, which atm i'm not too confident on, at this point I'm ready to accept that everyone in limbo is essentially backordered...if google surprises me and my phone ends up in my hands today then well great...but it still doesnt excuse the fact that they should have in a place a much more organized backend system to track whats going on in the distribution centers....google you logistics/procurement department needs a vast overhaul!!! Days of no concrete communication relating to a product launch is utterly unacceptable. /end rant
[Nexus 4 General] N!ghtgold:
Can you post the link to the survey? I'm sure some of us would like to provide a review for them :D
[Nexus 4 General] N!ghtgold:
Yes the phone will be unlocked
[Nexus 4 General] P00t:
Forreal. Google should at least Send a massive email telling that process is taking longer than expected ... Or update us on something....
[Nexus 4 General] BiDuSoft:
I kinda understand his frustration. This is truly the worst buying experience I have ever encountered over years of doing e-commerce. I really start losing trusts with Google with this ****ty customer service.
[Nexus 4 General] jmejiaa:
Yea it really sucks, and we are all frustrated. I'm sure it isn't a HUGE deal in our everyday life but it doesn't mean it won't frustrate us.. I can keep going on with my work day but I'm still pissed about Google pulling this off.

For me it sucks because I have my t mobile SIMS ready to go and my service has pretty much already started, I have 30 days to decide if I need to cancel. So I'm going to have to get regular SIM cards and borrow a phone to test around me to make sure it'll make me happy.
[Nexus 4 General] P00t:
yep I agree. First time buying from Google and I'm having the worst online experience with them. I've had similar situations like Google before but Google is worse. I once bought from tiger direct and they put my order on back order but they contacted me with information. Google should at least contact us with some small update.
[Nexus 4 General] echaru:
You A Hole!
[Nexus 4 General] N!ghtgold:
Im in Limbo still.. Ordered November 13, 2012 9:44:30 AM UTC-7.

No email response since the confirmation of my order.

Just called google... Which isn't very much help since everyone says something different..

The rep was able to look up my order and told me its being reviewed should have a tracking number sometime

today or tomorrow... Not sure what to believe since the last 3 reps weren't able to see s***. So NOt sure if being lied

to or if previous 3 reps hate their job?
[Nexus 4 General] Blaaammmm:
After being stuck in limbo for the last 2.5 days I have finally received an email stating my order has shipped. The tracking only shows that it has been processed but for those of us that had the cc hold, no status updates since the order confirmation, all of the pending stuff, and the statement saying it would ship yesterday I would say its safe to assume we will indeed be getting tracking numbers today.

Also note that MyChoice didn't notify my of the label being created, guessing since it will ship Monday is the reason why. I will post a SS when I get out of class.

Good luck to the rest of you in limbo, there is still hope!
[Nexus 4 General] lowrider262:
called Google ... they said not to worry about it if they put the money back in your account, you're still on back order list and they'll take the money back out as soon as it ships (minus the shipping fee). a little consolation. guess:rolleyes:
[Nexus 4 General] P00t:
I guess I'll be receiving mine around next week. damn it! Theyre gonna close on Thanksgiving break. Monday and Tuesdays the only option
[Nexus 4 General] echaru:
So they took the money out of my credit card, but no email. Nothing. No tracking, No back order. What I'm I supposed to do!

Ordered 1:00PM EST. Forget this. I'm going to the headquarter.
[Nexus 4 General] djkinetic:
Hope this happens but I'm doubtful..
[Nexus 4 General] bjg020683:
Are you positive about that because I'm coming from Sprint. Mine is on backorder so I may just shell out 150 dollars to get it at T-Mobile
[Nexus 4 General] djkinetic:
If you can find it at any tmo stores I'd be flying there lol...its not like you can't flip the n4 from google on ebay if you do end up gettin it, at least you'll get the 349 back makin the new phone essentially 150 with tax of course...
[Nexus 4 General] KyraOfFire:
Guys, it's out for delivery :D
[Nexus 4 General] outz:
that mirrors my experience as well. minus the 5th nexus device statement.
[Nexus 4 General] runningwarrior08:
Mine also. But no one will be there to sign and I work 5 minutes from delivery hub, may be working late until I see truck pull back in haha.
[Nexus 4 General] ZaelFaroe:
I was in limbo until this morning. Mine just changed to shipped (within the past 15 min).
[Nexus 4 General] juventuss:
So it's on its way...

, CA, United States	11/16/2012	4:24 A.M.	Out For Delivery

Ontario, CA, United States	11/15/2012	4:19 P.M.	Arrival Scan

Louisville, KY, United States	11/15/2012	3:11 P.M.	Departure Scan

11/15/2012	12:50 P.M.	Origin Scan

United States	11/14/2012	5:15 P.M.	Order Processed: Ready for UPS
[Nexus 4 General] dwd3885:
Ugh. Still in limbo here.
[Nexus 4 General] kitsVA:
Ordered mine at 11:56am EST. Just got "Shipped" email with tracking at 10:04 am 11/16. UPS tracking shows Label was printed on 15th. Play Store status shows Shipped on Nov 16th.

I can at least have it for Thanksgiving.
[Nexus 4 General] Valerianus:
Ugh. When will these be back up for those of us who weren't lucky enough to order the first batch?
[Nexus 4 General] echaru:
Limbo land
[Nexus 4 General] P00t:
Anyone in Virginia, specificly the northern part of va, received there tracking number?
[Nexus 4 General] echaru:
Next year
[Nexus 4 General] BravoMotorola:
Just called. Got a friendly black rep telling me to "shoot her an email" if it doesn't ship by next week. She said it will still ship over thanksgiving. The good news is its definitely not back ordered and I ordered an hour late, lol
[Nexus 4 General] glenroebuck:
http://www.zdnet.com/google-nexus-4...s-the-backorder-blues-7000007482/#postComment

this about sums it up for me
[Nexus 4 General] bjg020683:
The nexus 4 is at my T-Mobile store right now. I can buy it whenever I want
[Nexus 4 General] tysj:
So apparently the charge on my card just disappeared from my statement....Still pending on Wallet and no change in Play Store (est shipping on 15th).
[Nexus 4 General] dantheman_:
I'm in NoVa (Tysons Corner) and I've had nada outside of the confirmation email. Ordered @ 11:42a EST. 1 16G no bumper
[Nexus 4 General] advil0:
Getting a bit hopeful with a bunch of you getting your shipping emails in the last 30 min, come on google, you can ship mine too!
[Nexus 4 General] housry23:
Are the funds still being held? Some of this depends on your bank or CC company and how long they will allow Google to hold the charges. I remember during the Nexus 7 debacle, the funds were held on my card(but the charge did not show up) until they shipped it, while some people had a $1 charge held on their card until they shipped it and were charged the full amount.
[Nexus 4 General] P00t:
If my nexus is back ordered im gonna cancel it and then use my ended contract to get the galaxy note 2.
[Nexus 4 General] echaru:
If mine is not shipped, I guess I'll have to call and get a refund on my expensive shipping charge.
[Nexus 4 General] glenroebuck:
fyi it is 500 dollars off contract at tmo -
[Nexus 4 General] legacygt:
you didn't get a back order email?
[Nexus 4 General] jjcore:
Word
[Nexus 4 General] echaru:
I hope they lost your package.
[Nexus 4 General] djkinetic:
So theres still hope for those of us in limboland...will it be false hope tho..
[Nexus 4 General] housry23:
I just want to say that this situation is messed up. It's crazy that a company like Google can't handle a product launch. I can see them not expecting the demand to be so high. I can see the Play Store crashing from millions of people worldwide trying to buy the same thing all at once and refreshing the page over and over. I get it. Where Google really messed up is in their communication about the whole thing. BUT....all the complaining and calling them and posting all over the internet so everyone can see your rage is not going to fix anything. THIS WILL GET STRAIGHTENED OUT! It's just a phone. There are a lot more worse problems to worry about than this. Occupy yourself. Find something constructive to do to get your mind off it. They said they will refund your shipping charges. That's about the best they will do. So relax, take a deep breath and enjoy life for what it is.

I am not bashing anyone for doing any of this stuff, because I called them and got extremely angry too. I just realized how stupid it is to make such a big deal about it. It's not. You will get your phone. You will love it and all of this will be forgotten(until the next time Google releases an amazing product at and amazing price and under estimates the demand for it LOL).
[Nexus 4 General] nikeman513:
Just got confirmation of shipment. Roanoke, Va
[Nexus 4 General] echaru:
Either that or Google took your money and ran off with it.
[Nexus 4 General] fstbck6706:
Just got my shipping email. Tracking shows only the label created. So much for the 2 day shipping processing....
[Nexus 4 General] the_r2d2:
Anyone in NYC get a tracking number? Thanks!
[Nexus 4 General] echaru:
Burn in hell!
[Nexus 4 General] duane1221:
My Nexus 4 16GB is still in limbo. Even though I placed the order at 8:36AM Pacific, and had no ordering issues. Just got off the phone with Google support and she said your order status is pending which means you need to be patient and wait for a tracking number some time within the next three weeks.
[Nexus 4 General] Ulver:
I was in limbo too. Just the initial confirmation email when I ordered. Just a few seconds ago I finally got the email that it shipped! Still no tracking information yet.
[Nexus 4 General] marsupial99:
Just got shipping info 5 minutes ago. Seems like they are shipping to those who didn't get the backordered email. If you are in Nexus Limbo (Nimbo?), you should not despair - looks like they are catching up on shipping as well. They really messed this one up on multiple levels - hope they learn something from this debacle. My order info says that the label was created yesterday - who knows maybe it even shipped yesterday and their system is just catching up with updating order info. So sad Google, so sad....
[Nexus 4 General] outz:
my n4 arrived... but I won't be back from Japan until tomorrow.
[Nexus 4 General] cydyjjshan:
same here, ordered at 11:51 ET
[Nexus 4 General] marsupial99:
Just got one few minutes ago and I'm in NYC.
[Nexus 4 General] echaru:
I'm in limbo. I better be getting a shipping message very soon or I'll be very angry. And Google won't like me when I'm angry...
[Nexus 4 General] dsmdc5:
Just got my shipping email.
[Nexus 4 General] Thandrophir:
Just got off the phone with a representative and wanted to add my (very similar) story to the collective:

I place my order at approximately 4:40 p.m. EST. I received my confirmation not even 10 minutes later. My order status in the Google Play Store says November 13th with an estimated shipping date of November 15th. I called a representative today and he said my order was fine, then asked if I receive a backorder email. Once I told him I had, he told me that my order was indeed backordered then. He assured me, however, that it would take less than 3 weeks to actually receive a device and that Google is just playing it safe by stating a lengthier time.

After the call, I took my GNex out for a nice dinner and apologized for saying it had a crappy camera and a blotchy screen.
[Nexus 4 General] Razer(x):
Can anybody buy it off contract from T-Mo for me? Here in italy it is 700$
[Nexus 4 General] tdtylert:
nope
[Nexus 4 General] mobilehavoc:
Same here. No tracking info in UPS so I'm guessing it might get here by Tuesday at this point, still at least it's shipped
[Nexus 4 General] BiDuSoft:
I don't see how people are not allowed to rant because technically we have been treated like ****, being spinned left and right by Google as if we are their dogs. If you don't have any anger to vent or if you can control your angers, there are no need to come here and criticize people over it. We are all frustrated but we still carry on with our lives because it is just a phone, not something major. What we are upset about is more like because of the betrayal of a once-great company that we all love and support but now, as you can see, it has turned into the bottom pit of customer disrespect and ****ty services.
[Nexus 4 General] s1lenz:
You're not going to save any money, or at least any money that worth the trouble.

its $500 off-contract with tmobile plus ca tax is 538.92 plus $6 recycle fee is $546.92.

You tack on shipping and customs and you're only saving $100.
[Nexus 4 General] darkpaniel:
Has anyone who ordered a bumper case along with their n4 received shopping confirmation? Of the hundreds of pages I've read, I don't think I've seen one.
[Nexus 4 General] s1lenz:
-ordered an 8GB at 10:37 PST

-Got the confirmation email 15 minutes later

-Play Store said completed (no shipping estimate of 11/15)

-Google Wallet said Pending

-Bank was charged

-Got not Backorder Email

-Never called CS

-Got tracking # this morning

For those of you that ordered 2 hours before me and didn't get your phone... I am so so sorry... :crying: but not really.... :p:victory:
[Nexus 4 General] mi7chy:
Yay! My order was in limbo pending state and just got a tracking #! Stay patient guys as good things will come.
[Nexus 4 General] DanielMena9:
I ordered at exactly 9:00 AM PST and I just received my shipping confirmation. In Los Angeles.

I placed a second order at 9:10 AM PST and still have not received that shipping confirmation nor a backorder email to Santa Barbara, CA.
[Nexus 4 General] s1lenz:
$500