yashsingh1/xdaforums huggingface dataset:
[Nexus 4 General] christoff_el:
Just to spice it up.. until now the money had partly gone from my bank (current balance - available balance ~360eur but no transaction logged). Now the available balance is back up to current balance :crying:

(4/12 18:12, pending->preordered).
[Nexus 4 General] wkd2639:
I'd mention the word Joke, don't want a repeat of the Robin Hood Airport thing....
[Nexus 4 General] TylerDurden1999:
Aletto, thanks for the answer but howz the warranty?

1 year international availabilty?

Need some details.

You sure its 358 euros with the shipping?I thought it was 370.
[Nexus 4 General] christoff_el:
Definitely 349 + 9.99 "International priority" shipping.
[Nexus 4 General] Gryx:
Shipping is only 10 euro. But they only ship to german address. Don't know about warranty.
[Nexus 4 General] maisi:
Are we sure that pre-ordered is better than pending ?

Mine changed as well ;)
[Nexus 4 General] Mash87:
from the Canadian thread:

not sounding good
[Nexus 4 General] Gryx:
No. No one knows what it really means. All speculations. Every order is on pre ordered now. Maybe more info tomorrow.
[Nexus 4 General] sebr:
I don't think this change has much meaning. I ordered the 16 GB Version today from play store and it's also pre-ordered and in wallet it's listed as pending. Sorry for destroying your hopes. :angel:
[Nexus 4 General] Testraindrop:
It was preordered on the day i bought it too, so this doesn't say anything either.

Gesendet von meinem GT-I9100 mit Tapatalk 2
[Nexus 4 General] Lorthirk:
I may have misunterstood something... but I have pre-ordered on Play Store "My orders" settings and Pending in Google Wallet. Is it the same for all of you guys?
[Nexus 4 General] Killuminati91:
Im pretty sure that they are now changing every order to pre-ordered to update the database. They'll set em up like that and then

arrange them by order dates. Mine hasnt changed, still the 4th - but preordered.
[Nexus 4 General] biandtlp:
my order went from "pending" to "pre-order".

I went to cancel the order but the email says:

Sehr geehrter Google Play-Nutzer,

vielen Dank, dass Sie sich wegen der Stornierung Ihrer Bestellung mit Google Play in Verbindung gesetzt haben. Die Lieferung Ihrer Bestellung kann nicht mehr rückgängig gemacht werden. Wir bestätigen jedoch hiermit Ihre Stornierungsanfrage. Falls Sie oder ein Freund Zugang zur Lieferadresse haben, wird Ihr Paket an diese Adresse zugestellt. Sobald die Lieferung erfolgt ist, kontaktieren Sie uns bitte unter einer der Kontaktoptionen unter http://support.google.com/googleplay/bin/request.py?contact_type=contact_policy&policy=hardware, damit wir Ihnen bei der Rücksendung Ihres Geräts gegen eine volle Erstattung helfen können.

Unser Versandanbieter unternimmt 1 Zustellungsversuch. Sollten Sie nicht anwesend sein, hinterlegt er das Paket bei einem Nachbarn. Sollte unser Versandanbieter das Paket bei keinem Nachbarn hinterlegen können, wird es zurückgesendet und Sie erhalten innerhalb von zwei Wochen nach Eingang des zurückgesendeten Geräts eine volle Erstattung.

What does this mean? How can I cancel my order?
[Nexus 4 General] crampas:
the status of my n4 is pre-ordered now, too.

- N4 16GB: 04.12. 17:02

before it was pending,

now it is "pre-ordered 06.12."

no differents in wallet or credit card
[Nexus 4 General] Mash87:
pic or....

what was your order date/time?
[Nexus 4 General] maisi:
Well that sounds promising ! :)
[Nexus 4 General] biandtlp:
View attachment 1558672

Now i'm in per-order, i don't think it's a good thing :(
[Nexus 4 General] Pratz852:
Well it´s basically saying that the delivery of your order can not be stopped, but they are confirming your cancellation. If you or a friend of yours have got access to the place of delivery, the delivery will be shipped there. After your delivery is completed contact the suppirt site so that they can help you ship the phone back and you can get your full refund. If you are not present at home at the time of delivery, the delivery man will try to give it to one of your neighbours. If that is not possible it will be sent back to google and you will get your refund within 2 Weeks.

Really surprised about the mail you got O.o According to the mail your order is about to get shipped ^^ But I honestly think it´s just that they have got certain processes that have to be completed and they are not flexible enough to change orders or handle cancellations :rolleyes:
[Nexus 4 General] biandtlp:
I think the same...

i haven't received a shipping mail and my order is back ordered now..
[Nexus 4 General] Mash87:
I don't think its a general problem to cancel orders. I've canceled my order from the 7th which I've placed originally in the hope to "slip through" and get it faster then my order from the 4th just an hour ago.
[Nexus 4 General] smadger:
Hi guys, Brit here who's noticed that we're being treated in the same way - essentially being left in the dark.

A quick update on the site in my signature - been live around 20 hours now, and just from you guys at XDA the list is nearly at 200!

If you haven't signed up or know people that had problems with their first orders please ask them to do so, the more who add their name, the more weight we have when dealing with Google.

I'm looking to have a copy of the letter that represents the list ready within 24 hours which will make a specific request for a shipping refund because of innacurate / misleading information.

Thanks

Andy
[Nexus 4 General] Pratz852:
I just read from some guys comment on "the verge" that he talked with some google guy and got this response to the status change, which has been happening to us...

Tbh I´m quite skeptical as is the composer of this message....

Let´s see... we can´t do anything but wait...

It sucks, cuz I´ve already lost 2 phones this year (and one last year) and now I´m stuck with my mom´s Galaxy W Grrrrr..

I know I should take better care of my cell phones - I actually do, but I should leave them at home if I´m getting drunk and partying -.- My own fault though...

This time I´ll get a case with a Karabinerhaken lol....

---------- Post added at 01:00 AM ---------- Previous post was at 12:57 AM ----------

Hmm... alright it seems to be another issue then. Either it has really been sent or it´s Google who is trolling us again :cyclops:
[Nexus 4 General] Mash87:
At least it would make sense if the status change is part of getting the database straight, but still (my / ) the question is why they would suddenly have a huge, if not gigantic, amount of devices.
[Nexus 4 General] Vangelis13:
Because they got production aligned with demand?

Gut feeling says there's mass - deliveries coming up from tomorrow. Too many changes for a late night.. ;)
[Nexus 4 General] Mash87:
Hard to imagine how LG would be able to increase their production that much.

If there would be masses, why did they just delay the delivery for Media Markt and Saturn?

But, I dare you Google, proof me wrong! ;)
[Nexus 4 General] abufaka:
Maybe they are prioritising on google play store orders which would make absolute sense? Maybe LG could also play a role in the desaster regarding lack of devices? Maybe the bad selling of the previous nexus devices made google cautious? Noone will know until it's happening.

Also i don't see so much trouble, most people got orders in time, some were messed up, and most of the people getting nervous are still in their "projected delivery timeframe".

That the "DDOS" caused havoc and a backlash is tragic but no surprise now it happened. Also keep in mind google is not amazon. If i were in their position i would also keep quiet and try to get things back on track instead of causing more irritations if something doesnt work out.

And callcenter-outsourcing is quite normal. The stereotype answers are also known from any other callcenter. When it comes to feeling i've got the feeling things will smoothen out and everything will be back on track around january.

Keep cool and surf's up. Aloha!
[Nexus 4 General] Lorthirk:
No news during the night. My order is still Pre-Ordered on Play Store and Pending on Wallet.
[Nexus 4 General] wilsonlam97:
Looks like nobody is getting their Das Nexus.
[Nexus 4 General] Hidden92:
Google WTF are you doing?

They changed the date from my Nexus 4 which I ordered the 13th and which I'm using for a few weeks now to 12.12.12 (ok, this may be, because they finally made the 10€ shipping refund (not there yet, but listed as: refunded at 12.12.12)) while the one I ordered this time has still the correct date and switched to pre-ordered in play (now it's lower than the Nexus I already own in the list, and listed unter "completed") but is still pending in wallet :eek:
[Nexus 4 General] rakludnet:
Additional to this pre-ordered and 12.12.12, I got an email saying

"You have successfully updated your payment information for Google Order #xxxxxxxxxx. Google Commerce Ltd may now charge and fulfill your order. "

Is this same with you all?
[Nexus 4 General] Peter1856:
No I didn't get an e-mail...
[Nexus 4 General] cYbernation:
Didn't get that email either.

I have used the same CC successfully in the store before though.
[Nexus 4 General] DarkFire1985:
Neither, just a change to Pre-Order.

No charge on CC or change in order date.
[Nexus 4 General] rakludnet:
Even after that email, I didnt see my CC got charged
[Nexus 4 General] Hidden92:
No, but I already received such a mail after putting some money on my prepaid credit card (my credit card didn't have enough money on it, so google first declined the payment, although they don't take the money directly).
[Nexus 4 General] Chad_Petree:
Guys do you know which German bank offers prepaid credit cards? I asked for one to deutsche Bank (where I have my account) and they said they don't offer this service, just regular credit cards ( i cannot get since I don't have a job, I'm a student)
[Nexus 4 General] Peter1856:
Sparkasse and Commerzbank are two who definitely have them...
[Nexus 4 General] AndroidPAX:
over at android-hilfe.de there are new shipping mails .... so some people will get their nexus within next 2 days ... crossing fingers
[Nexus 4 General] Hidden92:
Raiffeisenbank (20€ per year). The card isn't connected to the bank account so I guess you could get one even if you don't have an account there.

At Sparkasse you get a real credit card together with a new account (but you have to pay for the account itself therefore it's not cheaper)
[Nexus 4 General] abufaka:
Get one from neteller. (net+ card). No charges whatsover except if you draw funds from the ATM or pay in another currency.

If you like that tip i could even send you an invite which gives you some € on the first charge (PM me your email). PM me if you got questions.

I can def recommend it. Any PP-Card i know in germany costs at least 20-30€/year.

And for online payment you get instant "One Use" virtual cards. You just have to charge the account and you are go...

Regards!

PS: I'm in the same situation as you ;)
[Nexus 4 General] Peter1856:
So far it is only one guy, screenshots are faked in 5 seconds... I'd take it easy as long as there are not more people saying theirs shipped....
[Nexus 4 General] grey0712:
What is wrong with people? What is accomplished by trolling people into believing something for a few minutes before being corrected. Really internet, grow up.

More to the point, all is quiet in my Google Play account.
[Nexus 4 General] DarkFire1985:
Actually there is a 2nd one claiming his Nexus got shipped.

No screenshot though and like you said, they are faked in a blink
[Nexus 4 General] Peter1856:
Well there are over 200 people watching the thread over at android-hilfe, I am pretty sure some think it would be funny to post faked shipping mails...
[Nexus 4 General] jaju123:
So why do people think the shipped emails are fake? Why can't they be real?
[Nexus 4 General] Peter1856:
And he is on the 4-5 week list, if true nice Google....
[Nexus 4 General] SiemensLover:
So let me share my thoughts with u guys...

It is really strange what google did and still doing with the sell politic of the new nexus.

I think/believe..

- for some reason/many reasons google ordered a limited number of the N4 device (first batch) and started on the 13.11 a kind of public test for the N4.

- Some cheap hardware/software issues were there that shows that the N4 was not really enough tested! Google got many feedback about these issues.

- At the start of December decided Google to start sell the N4 again.

- Some people got there devices (the rest from the first/test batch)

- All other people got a preorder

- Google ordered a new batch with some modifications (maybe not)

- LG needs some time for the production, google knew that! and that is why they said in mail replys that the next delivery date will be the 19.12 !!!

I am not happy because i did not recieved my N4 yet (i need a smart Phone, mine is just damaged last month), but i do not really bother waiting for a better batch!

People who already recieved their N4 will not like what i am saying here.... but just be cool u still have ur warranty!

So.....
[Nexus 4 General] Peter1856:
I am sorry to disagree with you again but that is not how it works... You can't easily pull off some kind of modifications, order new parts and the stuff that comes with it, all of this takes time. I don't work in consumer electronics but I am an engineer myself I can tell you this is not how it works in the real world... There were no major hardware/design flaws in the first batch, mainly stuff on the production of the units itself (which is the most common thing when someone talks about the first batches are not as good as the later ones)... It is not like this is LGs first phone...
[Nexus 4 General] sorcio91:
I want a N4, in your opinion: it will arrive faster if i preorder it on google play or at mediamarkt? Don't look at the different prices...
[Nexus 4 General] Vangelis13:
Almost jumped out of my chair, a shipment email! For the two n7 I ordered yesterday.. :banghead:

Oh well, at least they're still there and are still working..
[Nexus 4 General] Lorthirk:
IMHO, Play Store. But I think no one has a correct answer.
[Nexus 4 General] SiemensLover:
Google LOTTERY Play Store.... may be u will have Luck and get it on 19.12!
[Nexus 4 General] Mash87:
No offence but I don't agree to anything.

- Take the time and have a look in the other country specific and general play store order threads! In Canada ant the US people were receiving phones continuously, not only 2 small batches as here in the EU.

LG could not keep up with the demand + Googles order system must be one of the worst ever used in online shop. That is why we start to call in the Google lottery and why there are not enough devices.

- That mail reply is completely useless. It follows a simple rule "order data + max. shipping time + 1" once again: 4 dec. + 2 weeks + 1 day = 19 dec. Also the very same mail stated that this does not apply to Nexus 4 orders (geeez why is everyone only reading half the mail??)
[Nexus 4 General] scandalousk:
So I'm finally in Germany and I just got back from the mediamarkt store and got to hear some interesting news regarding as to why mediamarkt has postponed its delivery of the nexus 4.

When I was in the phone section and asked for the phone they confirmed that it was postponed to January indeed, and said the reason for the delay was a dispute between LG and mediamarkt or the management behind them, they weren't really sure. When I asked if saturn would be able to deliver them they said they couldn't say for sure and I'd have to ask people's working at saturn, but that i shouldn't get my hopes up that they'd be able to deliver the phone this year. Bummer....

I'll wait it out for a few more days to see what's up with google changing statuses and all, and I'll probably take my chances with the play store. Although for some reason I have the feeling that the date of the 19th is going to be the day that a lot of people will get their shipment, since it coincides with saturns date. Fingers crossed.
[Nexus 4 General] Hidden92:
Virtual Credit Cards are a bad idea, at least when you try to order something at Google Play, because then it won't work ;)
[Nexus 4 General] Vangelis13:
SHIPMENT EMAAAAIILL..!! Ordered 4/12 17:07:55, changed status yesterday.
[Nexus 4 General] DocWasted:
Order shipped

Just got an e-mail stating my order has been shipped :)

Order date: 04.12.2012 17:11:01
[Nexus 4 General] Mash87:
ah screw it Google... order date 4/12 17:05:33 no shipping, no charge on the CC.... I didn't want a N4 anyway... :(
[Nexus 4 General] Vangelis13:
You're email is on its way mate, for sure!!
[Nexus 4 General] furrypotato:
The 2 who have had shipment email s?

Did you play store status change to pre-order last night or stay as they were ?
[Nexus 4 General] ghmail2:
is todays shiping has something to do with the status change?a lot of people got their status changed last night
[Nexus 4 General] aventu:
dafq is going on.. my impatience is terrible
[Nexus 4 General] vollmilch:
true :(

happy for you guys tho!
[Nexus 4 General] P0MM3S:
9:19 :D

Gesendet von meinem HTC Desire mit Tapatalk 2
[Nexus 4 General] aventu:
holy random christ..
[Nexus 4 General] Martin_Ro:
Mine is stated as "aprox. delivered to you on 15th Nov", so I should get it today, but tracker still say's it's in Delivering depot, so who nows...

:fingers-crossed:
[Nexus 4 General] remczar69:
Hmm, I have the information that I have ordered on November 13, 2012 12:23:22 AM UTC-8.

Wallet info is still Pending and the Play Store still says Shipping estimate: November 15, 2012.

I ordered the 16GB phone only.

Hopefully it will be sent today.
[Nexus 4 General] jaju123:
Still says in depot, dunno if on van :(
[Nexus 4 General] h0lde:
didn't see the info here

where is it shipping from?
[Nexus 4 General] remczar69:
As far as I know it's being shipped from Ireland.
[Nexus 4 General] vollmilch:
should start at kitzingen, oberfranken. someone who got shipping info said that it was starting there. i also got told so by a google rep.
[Nexus 4 General] aventu:
The delivery with DHL Express is very fast, but it takes days for Google to send a little package.
[Nexus 4 General] h0lde:
oh nice, i'm in franken myself, so shipping should be fast (i.e. if it's ever shipped :( )
[Nexus 4 General] Exe557:
Nexus 7 was send from the same location.

I doubt that it is DHL Express. Trackingnumber looks like regular DHL. Service is also "DHL Paket" no express at all!
[Nexus 4 General] vollmilch:
im not worried about the time it takes to arrive. im worried about when its being shipped
[Nexus 4 General] jaju123:
I think mine will come tomorrow, its not on the delivery vehicle. Also seems to be 2 day delivery with DHL Packet, though I paid like 10 euros
[Nexus 4 General] P0MM3S:
Mine is in Delivery since 9 oclock, so i will get it around 14:00, got alot packages sent from kitzingen in the last few months ;)

Gesendet von meinem HTC Desire mit Tapatalk 2
[Nexus 4 General] jaju123:
Omg mine is delivered, but I'm still in class for an hour :( killing me!
[Nexus 4 General] P0MM3S:
lol, correct me: postman was here! GOT IT :D
[Nexus 4 General] h0lde:
did anyone of you get one before you got the shipping confirmation mail?
[Nexus 4 General] Martin_Ro:
I haven't got a shipping confirmation Mail, have only seen it in playstore.

Yes, was send from kitzingen. currently my phone sleeps in a cold postvan anywhere in Essen^^
[Nexus 4 General] Killuminati91:
Ordered on 4/12 at 18:32, i guess I'll have to wait a few decades then. Screw you!
[Nexus 4 General] mikerackhabit:
People with shipping emails, did your cards get charged?

17.04:31 and nothing for me yet :confused:
[Nexus 4 General] Peter1856:
congrats ;) I ordered 30s before you, I hope to get the shipping mail today too :cowboy:

BTW is the status still pre-ordered now? Or did it change again?
[Nexus 4 General] rakludnet:
17:05:09 nothing yet
[Nexus 4 General] DocWasted:
My status changed to pre-order last night.

My credit card had a pending charge on it that got released yesterday or the day before.
[Nexus 4 General] Vangelis13:
I'm fairly sure it was on pre-ordered from day 1 already, can obviously not confirm.

Half an hour or so earlier I got the shipment email for two n7 I ordered yesterday; maybe they send it because of that, to bundle the shipment..? I hope not, for all of you.. EDIT: different DHL numbers so that theory is invalid.

The other fella, did you have anything else ordered as well?
[Nexus 4 General] Carnoustie:
People with shipping... has you card been charged again?
[Nexus 4 General] DocWasted:
Nope, just the N4 (16GB)
[Nexus 4 General] Vangelis13:
Changed to shipped.
[Nexus 4 General] DocWasted:
Not yet, no.
[Nexus 4 General] Hallucinogen775:
Hey guys...

my colleague from work also got his shipping mail, although he ordered about 5 minutes LATER than I did. I didn't get any e-mail yet. :(

That blows. :(

This nightmare needs to come to an end, I'm really tired of chasing down this phone.
[Nexus 4 General] Vangelis13:
Can't check at the moment, sorry..
[Nexus 4 General] Mash87:
It is really amazing how much a company like Google, that is somehow involved in nearly every modern day online activity, can screw up a "simple" thing like ordering and shipping a device that much over such long period of time. As Google employee involved in this misery I would be ashamed!
[Nexus 4 General] Vangelis13:
The girl at the call centre yesterday was also fairly embarrassed when I declined to participate in their customer service survey. Declined because the river Rhein wouldn't be able to clear them up after the sh*tstorm that would hit them. I could almost notice her blushing.

I REALLY hope everyone gets their emails today or latest next week so that we all have it before Christmas.. :)

P. S. Having said all that, DHL needs to bring it before I have mine. Email means f.all..
[Nexus 4 General] jaju123:
4 December 2012 16:09:40 UTC

No email :(
[Nexus 4 General] le_bron:
17:03:12 and no email yet. I guess google cancelled my order because I used Greek visa. Damn!
[Nexus 4 General] Vangelis13:
Then it would say cancelled I guess?

Nothing is definite the way they've handled this, there's no pattern. Order time obviously means f.all as well. All you can do is wait unfortunately.. :(
[Nexus 4 General] karldvok:
And if you visit Wallet they want to verify your account right? Same here.
[Nexus 4 General] Peter1856:
Nah not really, just because we don't get the shipping mails in order doesn't mean they ship at random... I'd say if there are many people who ordered early (17:03 - 17:10 or something like that) who didn't get an shipping mail by the end of the day then we can say they are again screwing up the shipping...
[Nexus 4 General] le_bron:
No there is no update. The "canceled" is from my mind, because I ordered earlier than others and no shipping email, and because I used other country's visa wich is illegal.
[Nexus 4 General] DiggHead:
Order placed at 17:03:50 4.12.2012

Wallet Status: Ausstehend since 4.12.2012

Playstore Status: Pre-Ordered since 12.12.2012

What now?
[Nexus 4 General] le_bron:
Order Date: December 4, 2012 17:03:12

Dec 5

Google Commerce Ltd received your order.

Dec 4

You placed an order with Google Commerce Ltd on Dec 4. Google Wallet sent a copy of this receipt to **********@gmail.com

Why google received my order 1 day after? Now it's like I ordered at 5/12 and not at 4/12 17:03:12??
[Nexus 4 General] Etihad:
Just received an email that my Nexus 4 was shipped. Woohaaaa. Ordered Dec 04 at 17:10 and my order status changed to pre-ordered yesterday night.
[Nexus 4 General] Crimsonthunder:
My order got shipped. Ordered 4.12.2012 17:07.
[Nexus 4 General] sidamos77:
Just got the shipping mail. I was on the 4-5 weeks list, so it should have been really January.
[Nexus 4 General] Mash87:
I'll stop monitoring the thread for the rest of the day... can't stand the fact that AGAIN people who ordered hours later and had an estimated shipping time of 4-5 weeks receive shipping confirmation.