yashsingh1/xdaforums huggingface dataset:
[Nexus 4 General] szywica:
Thought I'd come out from behind the bushes...

ordered 1x 16gb N4 at 2:51:32 CST

confirmation email immediately afterwards

card preautorized

backorder email

order date changed from 13th to 15th, 17th, 19th

preauthorization dropped

shipping date still november 15th

google wallet still listing transaction as pending
[Nexus 4 General] Richieboy67:
I would like to start a thread just for people with back orders but I am sure mods will delete.. creating a new topic on a forum site.. Who would expect that? No offense.. Just looking for some info on how many got the back order notifications.

sent via xda premium with nexus 7
[Nexus 4 General] moh230:
Still no shipping confirmation e-mail. I called google today (Tuesday). They said they e-mailed a specialist or what ever. He'll get back to me by either tomorrow or Wednesday. Ordered my phone at 8:36 AM EST. my status still never changed, still says the 15th. and the Date as november 13th. I am losing hope every day :/ . Do you think ill be getting my phone soon?
[Nexus 4 General] evohog:
Finally! 10:03 my time 9:03 google time. Went from pre order on the 13 to order of the 19th this morning now I can see the light at the end. Not too late for the rest of us to get the shipping email.
[Nexus 4 General] Magic Man:
Finally got my tracking number! No more having hawk my gmail all day. I hope everyone still waiting gets there email soon. Good luck!

Hope it gets here before Thanksgiving, so I can show it off! hahaha!!
[Nexus 4 General] BiDuSoft:
Whoa whoa guess what I got my shipping confirmation woo hoo :D
[Nexus 4 General] Koshuu:
Farewell limbo! I shall not miss you.

Just received shipping email! Ordered on the 13th 8:36am, confirmation only no backorder and no wacky date changes in the play store. Perhaps the rumors are true, tomorrow may be a grand day for us all. At least emails are still going out.

Ordered 2x16gb N4 & 1 16gb N10.

I hope the rest of you in limbo will get your emails soon too.
[Nexus 4 General] moore808:
I just got mine too. Looked up how much it would cost to overnight the phone to me from Google's hq, and its $77. Thats to get it by wednesday night.
[Nexus 4 General] jjjsong:
Just got my shipping email too!! finally!

I ordered multiple units in my order (a group buy originally trying to save shipping cost....) so >1 orders are getting processed for sure.
[Nexus 4 General] actorgeek:
Just got my tracking information right now. Originally, didn't get any communication except for confirmation email. Then earlier this morning the date changed from Nov 13 to Nov 17 and the status changed from Complete to Shipping Nov 15. Now the date shows Nov 20 and the status says Shipped. Hang in there everyone. Looks like their still sending tracking numbers.
[Nexus 4 General] MusicMan374:
GOT MY SHIPPING CONFIRMATION! ****ing finally. Got it at 9:06 PM PST. Hopefully this means everyone in limbo will be getting their devices tomorrow or Wednesday. Very glad this is all almost over.
[Nexus 4 General] swordstrength:
So I thought my girlfriend had already been to sleep when I saw my notification light go off on my Galaxy Nexus, I was thinking "Maybe she woke up and had to tell me something?" I turn the screen on and see an email - from Google - and it said my order from the 13th had shipped!! I am so freaking excited now! I hope it was overnighted to me, but it is fine if it wasn't. Can't be sure because there's no information from it yet. Hope all you in limbo get yours soon, it seems like they are all shipping out tonight and tomorrow. I was in Limbo Level 1, with no BO email and not even a confirmation email after I ordered, so you have a good chance of getting yours soon! Goodluck to you guys!!
[Nexus 4 General] eliter1:
9:05 PST Shipping confirmation!:D Finally! Now I can only hope it arrives Wed at the latest.

EDIT: This sucks... Now I will keep refreshing the UPS page.
[Nexus 4 General] jwuerz:
Hope tonight is the night for everyone!

Mine has shipped as well....

Hope the eagle lands by Friday...
[Nexus 4 General] tawfiqmp:
So pissed off right now.

Apparently it costs $26 to change delivery addresses through UPS my choice. I'm not going to pay $26 because UPS ****ed up and LIED about what day they were going to ship. Extremely frustrated because Google's dumb ass won't help with this even when they can. The merchant (sender) can intercept a package and switch the delivery address, but Google's response "Oh, I'm sorry, we can't help you because we're not allowed to" - For the last 5 goddamn calls to UPS, they've all told me the same thing, Google CAN change the address. I'd rather not have this phone and tablet at all than have to pay another $26 just to be able to use it.

/rant
[Nexus 4 General] rodeo_calling:
Got my shipping email 10 minutes ago. Felt like waking up from the limbo in Inception :D
[Nexus 4 General] N!ghtgold:
Congrats man welcome aboard
[Nexus 4 General] Pyroshane:
Hopefully all the limbos get their phones shipped out tonight, so those of us on the back order crew can start getting ours shipped out!
[Nexus 4 General] Emama:
am I the only one here still don't get any email?
[Nexus 4 General] Richieboy67:
I don't think Google or anyone cares much about us back order people.. I wasted an entire day for this stupid device only to have to wait who knows how long.

I thought we were getting a big Google announcement today? We have to stop spreading these rumors that get our hopes up.

sent via xda premium with nexus 7
[Nexus 4 General] abpat2203:
I am also waiting for the shipping email.
[Nexus 4 General] :
Oh well, ONLY 16 days left to the promised "within 3 weeks".

FU Google.
[Nexus 4 General] Richieboy67:
Right... so far Google had not told me a single thing that had turned out true.

sent via xda premium with nexus 7
[Nexus 4 General] evohog:
I got the shipping email but im still kickin someone from google in the nuts on gereral principle.
[Nexus 4 General] quarksurfer:
a friend got two in the mail today, he's sending me one tomorrow :victory:

i thought i'd have to wait a month or more to order.
[Nexus 4 General] :
That's what the FU Google meant for.

Making my sad sarcastic point.
[Nexus 4 General] GC8Bunta:
Looks like everyone without backorder email and got there "orders" in earliest are getting their phones now. I guess it is the "fair" way right? Even tho the damn ordering event was an effin coin flip. I'm happy for all u folks that are getting their phones now. However... there are still dudes like myself that got a backorder email and will get my phone "within 3 weeks".

No, I wasn't lazy and ordered late. Matter of fact... I stayed up til 12:15am EST to check for midnight order... no dice... set alarm to wake up at 2:57am to check 3am est (12 am Pacific) ordering... no dice .. drove to work at 8AM and played the refresh game on company time and around11:30est "add to cart" showed up. Due to crappy play website and crappy work internet I couldn't get an order in. Played refresh game and with the mercy of God I got my order of (1) 16GB Nexus 4 at 1:00pm est and ordered a bumper at 1:12pm est seperately... so tell me... what is the difference between me and my other backorder brothers and the folks that got their order in at "8:33am/11:33am" Pacific other than the fact that u all got lucky and won the internet coin flip??? We put in the same effort and devotion for this phone and got fudge packed...

Maybe I sound bitter... o-the-F-well
[Nexus 4 General] MusicMan374:
I wonder why you had such a problem with the system. I remember thinking how oddly smooth mine went. I was using class time and school wi-fi (really ****ty internet) and I zipped through checkout without a blip at 8:35. However, despite them seeming to correct their FIFO or lack thereof madness from last week today by sending devices to all of us limbolanders, at first, people who ordered hours after us were getting devices last Friday. We both got ****ed in the ass, it's just now they're trying to correct it. My guess is they will have more devices next week. We just have to pray that the rushed manufacturing doesn't produce thousands of defects. :eek:
[Nexus 4 General] :
Same thing happened to me.

I was there when the sale opened and took me more than 2 hours of battle with the F*&%*$^$&*$ play store to get my orders in.

Which brings me to my point (which I begin to like more and more) FU Google
[Nexus 4 General] MusicMan374:
I'm really just now realizing how incredibly stupid the attachment to this phone and its status that I have is. Seriously, I have been so bitter and cynical and unproductive since Wednesday and all of the sudden I'm elated and fist pumping and ready for the whole goddamn world. Too much of my life has been hinged on this shipping email...

OR

Back to cynicism for a moment: This is all one big psychological experiment by Google, and the tracking emails are really fake with fake numbers (hence the tracking numbers not working in UPS) just observe our reaction/calm us down/stop us from raiding CS. If you think about it, the best way to calm us down is with shipping emails... (clearly the BO emails aimed at stopping the flood of calls failed at their objective) :eek::silly::silly::eek:

Anyway, anyone know for sure whether or not they upgraded the packages to next day air, implying that we will indeed have our phones tomorrow afternoon? And if they do upgrade it, are they still going to refund shipping? Also, if they are refunding shipping, are they doing so automatically or do we have to call and ask for a refund of shipping?
[Nexus 4 General] Richieboy67:
I hear you man. I feel the same way. I cannot seem to move on normally with life until I know what is going on our until I get this phone. Strange indeed..

sent via xda premium with nexus 7
[Nexus 4 General] actorgeek:
UPS My Choice says I won't get it till Wed so I'm going to say no to next day air. One more day won't kill me I guess. :)
[Nexus 4 General] MusicMan374:
I just heard from someone this:

My tracking number that I got tonight matches this, I wonder if it's true. If it is, we all (or at least me) got next day air!
[Nexus 4 General] :
To check if it's next day air the tracking number must be 01 after the 1Z and 6 digit account number.

Eg.

1ZXXXXXX01 = next day air

1ZXXXXXX02 = 2nd day air

1ZXXXXXX03 = Ground
[Nexus 4 General] MusicMan374:
Unless it isn't shipping until tomorrow.
[Nexus 4 General] GC8Bunta:
I love Google. And even after this nonsense I will still love Google. Anything but apple crap. I someone gave me a free iPhone 5... ill probably use it... to post on these forums about how bad I want my nexus 4. Then wen I do get my n4 I will play with it while taking a deuce... and will use the iPhone 5 to wipe my ass and flush it. Truestory
[Nexus 4 General] MusicMan374:
Mine matches the next day air one, so I imagine everyone that got confirmed tonight got next day air. I heard a lot of CSR's saying we would have our phones tomorrow, but if it ships tomorrow we won't have it until wednesday, which for me would mean waiting until saturday (damn vacation)

So unless it shipped earlier today, we will be waiting until wednesday most likely. Here's hoping it already shipped today.

---------- Post added at 10:56 PM ---------- Previous post was at 10:55 PM ----------

Or you can give that iphone 5 to me, and I'll sell it for massive profit.
[Nexus 4 General] :
You didn't see me saying I don't like Google. If I didn't I wouldn't order or even worse wait for this phone.

But you can be really angry even at your best friend, so till I get my phone FU Google.
[Nexus 4 General] eliter1:
UPS updated my info. It is Next Day Air.
[Nexus 4 General] Pyroshane:
I am in the same boat. I sat up all night waiting for it. I had a Firefox add-on (check4change) running with the volume up, but I couldn't fall asleep anyway and just watched Netflix all night until finally at about 10:35 or so CST I got the notification. I had the device in my cart right away, no problem, but then Google Wallet errored out on me after selecting my credit card and address.

After that I would get errors whenever I would hit the purchase button, not even letting me get to Wallet, and that was if the device would actually stay in my cart whenever I added it. Finally it went back to "Notify Me" and I gave up, but for some reason I decided to start check4change again, just in case.

About a half hour later, it notified me that it was back to "Add to Cart" but when I clicked it, it immediately cleared back out of my cart before I could purchase, and went back to "Notify Me". About every five minutes check4change would alert me and I would try again. On my 5th try, my order finally went through at about 11:52 CST.

With all the reports in the various threads and forums of people accidentally ordering multiples and canceling their extra orders, I figured that every time "Add to Cart" popped up it was because of an extra device back in the system from a cancellation and had no idea it was actually a glitch in Google's system until the back order emails went out a couple days later, and I was unfortunate enough to be a recipient of one.

On the one hand, I am thoroughly pissed off by how the whole thing was handled by Google with all of the errors, crashes, and emptied carts. I should have been one of the first to order, minutes after it went on sale. On the other hand, I am kinda glad that I, in effect, got in line for first dibs at the second batch instead of having to wait for it to go back on sale and deal with that system all over again.

I just hope the second batch arrives shortly. Hopefully it is on it's way through customs as we speak (type).
[Nexus 4 General] elliot.newnham:
Did you get your tacking number Monday evening? Hopefully mine updates soon :)
[Nexus 4 General] eliter1:
Monday 9:05 PM PST
[Nexus 4 General] Hero_Guy:
So Tuesday delivery for us?
[Nexus 4 General] makimbo:
The damage is done regardless of the outcome

If it makes you feel better - I am an 8:34:09 AM UTC-8 #nexuslimbo and have NOT gotten my tracking number. Regardless of the outcome - next 3 days or next 3 week, this whole experience has been so disruptive, that even if I end up loving the phone I just don't see myself recommending it to anyone without saying that Google's customer service is CRAP, buyer beware. And the funny thing is that it would have been so easy for Google to fix this even after the fact by giving all waiting customers (backorders or not) free upgrades, accessories, discounts. I would have done the trick for most of us to feel that they give a ****, other than just saying we are sorry we underestimated the demand or waving the shipping fee that they cant' charge for anyway since they didn't exactly deliver. Such an opportunity is wasted for Google with this phone launch! By the time they get their act together, everybody will be talking about the next Galaxy or even the frigen iPhone...
[Nexus 4 General] eliter1:
Yes, please!? I really hope so.
[Nexus 4 General] Misfit77:
I can also confirm that my UPS tracking number I received tonight has updated with "Next Day Air" like the above screenshots.
[Nexus 4 General] crawlgsx:
Thinking it might be Wednesday, or it's just not updating. Still just shows Origin scan in Kentucky.
[Nexus 4 General] eliter1:
I'm being optimistic about tomorrow but I've had Next Day Air deliver next day like this before. Hopefully there'll be some updates by the time I wake up.
[Nexus 4 General] caxio:
limbo level 2 Nexus 4 - 16GB no mail no news but credit card pre charged
[Nexus 4 General] koreandutch:
If the phone was picked and scheduled to be shipped out by 10 pm KY local time then you can expect to get the phone by 10:30 am tomorrow. If not it's 10:30 am Wednesday delivery.
[Nexus 4 General] abo.saud:
FINALY! I got a tracking number 3 hours ago
[Nexus 4 General] estallings15:
Limbo lvl 3, here.

Play Store went from showing the order date on Nov 13 to Nov 19 over night. Still shows estimated delivery as Nov 15, though.
[Nexus 4 General] ctowne:
I would definitely participate

Backordered baby!
[Nexus 4 General] siloner:
Well I haven't really complained much but now that everyone is getting emails, I'm jealous but happy for you guys at the same time. To keep tradition going I'm gonna say F#ck You and get off this thread!!! Lol

I also want to point out that I called cs last night and the guy was so confident I was getting my order shipped because he saw that my label was already printing..... Then I told him I got the BOE. That's where he played off his lie and said I was on BO and would have to wait lol. **** you Google!

Limbo Land The Betrayed!
[Nexus 4 General] ctowne:
Still zero changes for anything.

Ordered 10:13pst

Confirmation: check

BO Email: check

Play store order date: Still the 13th

Play store est shipping: 15th

No word on shipping besides "within 3 weeks"

I just want my phone

Backordered baby!
[Nexus 4 General] 72Monkeys:
shipped!

woke up at 6:30 this morning and my Nexus had made it all the way from "estimated ship date 17th" to UPS 30 miles down the road. All this happened since I went to bed last night? idk…fyi heres my status.

status as of last night:

ORDER AT 8:47 pst (so no to the rumor of people who ordered before 9 getting BO'd)

estimated ship date 17th, estimated delivery date 15th.

only original confirmation email on the 13th, nothing since.

no backorder email, but a CSR did tell me email me it would be up to three weeks…it was in her words however, not the form BO letter some received.

this morning at 6:30:

letter with tracking number…tracking number actually tracks (I've seen some posts with the opposite happening)

play store/google wallet status states that they have charged my card…but it is still pending with AMX, so I don't know if they will automatically refund the shipping.

good luck everyone, this too shall pass! :laugh:
[Nexus 4 General] kayateia:
Just checked my tracking page and it says exception, and package missed connection. I really hope that doesn't mean it was lost/stolen. Guess it ain't over until it's over, even for people who got a tracking number.

FWIW mine was also upgraded to next day air.
[Nexus 4 General] seltheair:
full limbo, shipping info last nite. shipped next day air.

left KY at 3:05am.

OUT FOR DELIVERY THIS MORNING!!!

(western NY)

hope others getting same...
[Nexus 4 General] KngCobra:
Got my shipping confirmation email at 12:04AM. Tracking number works and its scheduled for delivery today.

Ordered: 8:36 PST

2 x Nexus 4 (16GB)

Status before shipping: Pre-Ordered

Did not get the BO email.
[Nexus 4 General] Richieboy67:
I am in the same boat but my order did not get through until almost 5pm east. I did the same thing, up all night, etc and I refreshed for hours to get an order. I did have it in my cart numerous times only to have it error.

We worked harder and got screwed harder too.

sent via xda premium with nexus 7
[Nexus 4 General] crawlgsx:
And you were right!
[Nexus 4 General] Richieboy67:
I always wake up with the hope that something changed. Nope.... No replies from Google, no updates.. Nothing.

Some are now getting next day shipping. I wonder if in a week or 2 we will get that also?

Question - it was 3 weeks from purchase time or 3 weeks from a later date? It has already been a week from purchase. So we have 2 more weeks at most?

sent via xda premium with nexus 7
[Nexus 4 General] seltheair:
fwiw, my tracking number ends in 05, and according to UPS was sent next day air, and is currently out for delivery
[Nexus 4 General] nivlac978:
Mine made it to New Hampshire and is now on its way to Massachusetts. I don't know if it will be able to be delivered today. I still don't have my micro Sim though. It was supposed to come yesterday.

Edit: it's out for delivery, that truck must have been hauling ass. Just have to hope that my Sim card arrives with it.
[Nexus 4 General] jmtracey:
Finally shipped my first order and is out for delivery today from KY next day air. I ordered at 11:34am est, received a BO email the 15th and got the order dates on each of my orders 13th/17th/19th like others. Finally last night around 2:30am est one of my orders shipped. My other is still pending that I ordered at 1:47pm est though so hopefully this is a sign that all of us are going to be seeing shipping notifications this week finally... Also got a hold of google support about refunded shipping, here's what they had to say:

"Hello,

Thank you for contacting us.

We will issue a refund for your shipping charge separately in the amount to your original form of payment shortly after your original order is charged and shipped." :good::good:
[Nexus 4 General] kgeissler:
X2....I did the exact same as you...Stayed up late, played the refresh game, etc. I ordered mine at 12:42PM CST and now I have to wait another month. I will be lucky to see this phone by xmas.
[Nexus 4 General] swordstrength:
Woke up this morning to find that my Nexus 4 is already in town. I'll have it today! And I didn't get tracking until a few minutes before midnight last night. Glad they finally got their **** together for the people like me in limbo.
[Nexus 4 General] slowpc:
But still many many people like me .... stuck in limbo. Someday we wish we will get our phones.... but going to be checking craigslist more but then I expect I won't be able to cancel this one anyway ....
[Nexus 4 General] N!ghtgold:
I got an exception also says package was left at ups facility then 30 min later showed it was in route so not sure what's going on doubtful for delivery today
[Nexus 4 General] crawlgsx:
Are you in full limbo, or did you get a back order email?

---------- Post added at 08:20 AM ---------- Previous post was at 08:19 AM ----------

I'm curious as well. Mine too so far has scanned to New Hampshire (on its way to Maine).

I BELIEVE Overnight will still get delivered today but it is hard to be at all optimistic after this fiasco.

Edit: Well it just hit south portland and went out for delivery before I could even request a hold. So I guess its coming today, i would say yours is too!
[Nexus 4 General] aphlipot:
I just got one too, it said, "WE HATE YOU AND WERE NEVER MAILING YOUR NEXUS EVER. With love, Google." So doubtful for a delivery today, but you never know what could happen.
[Nexus 4 General] reverik:
I got my shipping email last night. This morning at 7:12am I got an email from an agent that said my order was backordered.

"Hello Erik,

Thank you for replying. At this time your order is on backorder. Rest assured that Nexus 4 orders are being delivered based on the order in which they were received. Due to overwhelming demand we sold out of Nexus 4 extremely quickly."

The shipping email was sent at 7:42pm last night and my Google Wallet is also updated

"Great news! Your order on Google Play has shipped. Track the status of your package UPS #1Z7F382V010462XXXX. Note that it may take 24 hours for your tracking number to return any information."

So, the customer service reps are either making absolutely zero effort to even attempt to look anything up OR Google is simply not giving them the tool to be successful and they have to guess at everything. Either way, that is absolutely horrid customer service.
[Nexus 4 General] aphlipot:
Oh and my credit card authorization finally fell through. So you know, there's that. But hey now I don't feel like such a poor college student.
[Nexus 4 General] P00t:
Mine is already out for delivery hell yeah!!
[Nexus 4 General] marnel47:
looks like i'll be waiting around for a while more, got my shipping email lastnight, checked the status this morning and it was scanned but left at facility (i'm reading that as fell off the back of the truck or stolen) might be in this for the long haul :(
[Nexus 4 General] ctowne:
At least yours shipped...

Backordered baby!
[Nexus 4 General] aphlipot:
Ain't that the truth, I got an email from a CSR today saying that while my case was being forwarded to a specialist, they were doing everything they could to ship within the 3 week period.
[Nexus 4 General] ctowne:
I don't even get a damn specialist! Wtf Google!

Backordered baby!