yashsingh1/xdaforums huggingface dataset:
[Nexus 10 General] ceribaen:
My order is still considered 'Pending' under transactions...

Your order has been sent to Google Canada Corp..

Google Canada Corp. is responsible for charging and shipping your order. Have questions? Contact Google Canada Corp..

Nov 13

Google Canada Corp. received your order.

Nov 13

You placed an order with Google Canada Corp. on Nov 13. Google Wallet sent a copy of this receipt to

Order Date: November 13, 2012 4:32:38 PM UTC-8

Transactions made last night in play store for apps have already cleared from pending to completed... Does it stay pending until shipped?
[Nexus 10 General] y2whisper:
Yes the devices are shipped from the US thats how it was for my N& but the receipt will say Google Canada which I believe saves us from duties on the item. I'm still in pending even though i ordered mine 18 min after it opening up.

Hopefully I don't have to wait a week that is a bit much for paid shipping.

So much for getting the weekend to set it up etc.
[Nexus 10 General] tietherope:
This is on the way to just outside of Toronto.

Location	Date	Local Time	Activity

Cincinnati, OH, United States	11/15/2012	10:10 A.M.	Arrival Scan

Lexington, KY, United States	11/15/2012	8:49 A.M.	Departure Scan

11/15/2012	1:17 A.M.	Arrival Scan

Louisville, KY, United States	11/14/2012	11:53 P.M.	Departure Scan

11/14/2012	9:43 P.M.	Origin Scan

United States	11/14/2012	4:47 P.M.	Order Processed: Ready for UPS
[Nexus 10 General] Croak:
Mine is coming to Vancouver by a different route, but it's most certainly coming the whole way on the ground. If they'd sent it UPS 2nd Day Air instead of World Ease it would here this week for everyone in Canada though.

But they didn't so I don't expect any Canadian deliveries this week at all, though the Maritimes and QB might get luckier.
[Nexus 10 General] y2whisper:
Sucks that we get such a delayed shipping method compared to other countries.
[Nexus 10 General] jm6001:
What time did you guys initially order???? Mine was placed at 11:57 after 20-40 retrys LOL
[Nexus 10 General] Croak:
Mine went in at 9:23 AM PST.
[Nexus 10 General] tietherope:
11:52 Eastern time.
[Nexus 10 General] jm6001:
LOL wow.. 5 minutes and I still haven't even gotten a shipping notice and your is already half way there!
[Nexus 10 General] SS2006:
Still nothing here .anyone else
[Nexus 10 General] groaner:
I ordered at 12:40PM EST on the 13th and I still do not have a tracking email. Just the initial one and the one stating that my order has been placed with Google.

I know they are buys but I don't want to see an email like the folks taht ordered the N4 are getting. A 3 week wait would make me sad. I suppose I'd live though.
[Nexus 10 General] ThanksMeter:
UPS agent fees?

Are Canadians being charged agent fees by UPS? Sometimes UPS charges huge agent fees, depending on the shipping service chosen.

I spoke with a Google support human on the phone, and he said the Nexus 10s being sent to Canada would be shipped from Toronto - so I'm surprised to hear that they're being sent from the US.
[Nexus 10 General] wind784:
I think it's safe to say it's such a mess no CS knows what is going on. My shipping estimate date on the play store is the 16th, however I submitted an email to inquire if there was any problem and got an automated response that it is due for shipping today, the 15th. I don't think you'll know until it pops up at your door or you get an email with tracking (which some folks haven't gotten but packages were delivered anyhow)
[Nexus 10 General] Croak:
They're shipping it with the "World Ease" service, which means no brokerage fees to the recipient. All you have to pay is shipping plus the appropriate HST/GST/PST for your province.

All North American shipments go out of the big UPS Worldport in Louisville, for everything Google sells. The new Toronto office sells nothing direct.
[Nexus 10 General] jm6001:
Just FINALLY got the shipping notice about a half hour ago.. Obv no info yet on the UPS site.
[Nexus 10 General] drcujo:
Previous devices ordered from the google play store got to edmonton in 5 business days. I dont think you will get it any faster then that from google to canada unfortunately. They have been a tad slower shipping my n10 so far, ordered tuesday morning and still nothing.
[Nexus 10 General] ThanksMeter:
where to get the cover?

Reviews of the Nexus 10 mention a cover, but the cover doesn't seem to be listed on Google's site yet. Does anyone know where to get the cover?
[Nexus 10 General] Croak:
It's not for sale, it was a pre-production cover for just a few of the demonstrator and review units. Word is they're going back to the drawing board to design a better one for retail use.

Anyway, give it a few weeks (or days) and you'll see plenty of Chinese knock-off covers on Ebay and in retail stores once they start stocking the N10.
[Nexus 10 General] groaner:
Where are you located?
[Nexus 10 General] y2whisper:
add me to the list off people that got a tracking number. actually for both. scheduled to get here on Tuesday the 20th. pretty much the same speed as my N7
[Nexus 10 General] 454SS:
I called them this morning and the rep told me that my order is ready be shipped but has not shipped and he has no clue why, so he is escalating it.

What a friggin mess. Order whitin the first 10mins and my order hasnt even moved. Gold stars for googgle logistics.
[Nexus 10 General] jm6001:
Toronto
[Nexus 10 General] EnIXmA:
I called the rep yesterday and he said that I should get a tracking number last night and receive it on Tuesday, got nothing yet. I am So frustrated
[Nexus 10 General] ceribaen:
Still no notice on mine yet... sent an email yesterday and response was that orders take 2 days for processing and 2 days for shipping, so it should be shipped out by the end of last night (which it hasn't).

I'm not in a super rush since I'm out of town at the moment, but if nothing Monday again I'll have to follow up - more just want to make sure that the order actually is approved, and will be shipped in a reasonable time (though as stated elsewhere... the ~17 bucks for shipping is a bit dear for it to take a week+)
[Nexus 10 General] Wooba99:
For those of you that are able to track you package with UPS. Are you able to use the "track by reference" number to see it too?

If so, what number is it? Phone number, Order number, etc?

Thanks..
[Nexus 10 General] tietherope:
I've put any info I can think of in the reference field and I can't find the order.
[Nexus 10 General] SS2006:
Wtf nothing here. It's been since Tuesday..
[Nexus 10 General] wind784:
I ended up calling and the rep said I should get a tracking number today or tomorrow. I asked if I would even though tomorrow is a Saturday and he said yes, although I don't really believe him. In any case I don't think whomever you talk to has a great deal of info beyond what your account lists. Hurry up and wait I guess.
[Nexus 10 General] coppercents:
You use the tracking number that starts with 1Zxxxxxxxxxxx
[Nexus 10 General] Wooba99:
I realize that, but if you know what they are using for a reference number you can see the tracking information before google issues the tracking number. I've done this in the past using my phone number as the reference number.

It's clear from the other big thread on the shipping issues that some people have received their units without any updates from google and their accounts still "pending". If I knew what google was using as a reference number I might be able to figure out if mine is actually on the way or not.
[Nexus 10 General] SS2006:
Oh really? I have hope again
[Nexus 10 General] Wooba99:
If I login to Google Wallet using Chrome on my phone (note 2) I get another number that I can't see on my computer's browser.

The first number is called "Google Canada Corp. Order #" and it's very long with a period in the middle. The same number was on the confirmation number.

Under that is another number that says "Google Order #" and it's 15 digits long.

If others are able to see that number too, does it work as a reference for you (it doesn't for me).
[Nexus 10 General] wind784:
Just got my email with tracking number, great to see. Hopefully more folks will see some movement on their orders tonight!

---------- Post added at 05:40 PM ---------- Previous post was at 05:37 PM ----------

I entered that Google Order number into UPS and it didn't return anything back.
[Nexus 10 General] EnIXmA:
Just got my tracking number, shows that the device would be delivered on Wed. Original scan completed
[Nexus 10 General] fast1fred:
Got my tracking number on the 16th as well. However, no update since the 17th arrival scan in Lexington. Shipping to Toronto. ETA based on the tracking site, is end of day Wednesday the 21st.
[Nexus 10 General] tietherope:
My 32GB was scheduled for delivery today and UPS just pushed that back until tomorrow. :(
[Nexus 10 General] ceribaen:
Got email on the Saturday stating shipped.

Due to arrive end of day Wednesday.

UPS tracking has it on the move, last scanned in Cincinatti.
[Nexus 10 General] SS2006:
Mine still says pre order and no tracking info

Anyone else
[Nexus 10 General] tietherope:
It has now been delivered. I'm so confused.
[Nexus 10 General] GEnx320:
Does anyone know if we have to pay tax or other fees at the door to UPS seeing as it's coming from the US?
[Nexus 10 General] 454SS:
No you dont as you ordered from google canada.
[Nexus 10 General] fast1fred:
tietherope, has it been physically delivered, and you have it? Or is that the status on the web site?
[Nexus 10 General] drcujo:
Google uses world ease to avoid this.
[Nexus 10 General] tietherope:
I'm on my way home right now but it shows delivered and signed for.
[Nexus 10 General] fast1fred:
Nice. Mind if I ask what city you're in, and when did your shipment leave Cincinnati?
[Nexus 10 General] tcb4:
I have one, but sadly I am waiting on a replacement unit. It is supposed to ship on the 22nd. Last time I ordered mine it was supposed to ship the day I got it, so I was confused to say the least. I hope this new one is issue free and arrives early lol.
[Nexus 10 General] tietherope:
I am in Oshawa, Ontario and it left Cincinnati on Thursday at 3:49 pm.
[Nexus 10 General] wind784:
Mine has departure on the 16th from Louisville, KY at 1138PM local time there to be delivered on Thurs. No updates since then. I'm in Alberta so it's probably on a tractor trailer somewhere. Wish Google offered Canadians better shipping options.
[Nexus 10 General] tietherope:
Mine was waiting for me when I got home. Light bleed and all.
[Nexus 10 General] rnewton01:
how bad is the light bleed?
[Nexus 10 General] tietherope:
It is easily noticeable with auto brightness on. It doesn't help that the button bar is black at all times. If it were the top right corner it probably would not be an issue. I haven't had time to put up black images or anything, I had to run out to class.
[Nexus 10 General] groaner:
Me too.

Getting worried. I orderd 45 minutes after the orders opened up on eh 13th and I still don't have a tracking number.

:(
[Nexus 10 General] Croak:
Mine went on the truck in Kentucky 12 minutes after yours, on its way to Vancouver. I'd expect yours is pretty close by now, mine is less than 8 hours driving time away.
[Nexus 10 General] groaner:
OK, Just got off the phone with Garret the Specialist.

Here is the info he just emailed me.

Thank you for contacting us.

If you ordered on 11/13 and you did not receive a backorder notification email, your order is scheduled to ship tomorrow. If you haven't already received a shipping confirmation email that contains the tracking number, you should receive one by end of day today. However, please note that it can take up to 1 business day for the tracking number to be activated. Rest assured that once you receive your ship confirmation email with your tracking number, it is in the process of shipping.

Fingers crossed. :fingers-crossed:
[Nexus 10 General] coppercents:
Mine left KY before yours and about 30 minutes before in IL. Haven't arrived in Seattle yet. Based in Vancouver like you are
[Nexus 10 General] Croak:
Mine arrived in Redmond about two hours ago. It'll surely be in Richmond tomorrow sometime, and out for delivery on Wednesday, just like UPS said.

Still not happy with the amount of time it took, and find it very sad that it sat for over 24 hours in various hubs since it was shipped.
[Nexus 10 General] Tomatoes8:
Apparently they are already in Richmond yet they are not scheduled for delivery until tomorrow. Wtf?! lol
[Nexus 10 General] Croak:
Yeah, mine came off the truck in Richmond at 5:05AM this morning, but unless it's a UPS Air shipment they usually need a full day to get it out for delivery. And though you can try to pick it up today in Richmond, they probably won't let you.
[Nexus 10 General] groaner:
Damn, All you folks are Left Coast, Anyone on the east side getting shipping info?

I'm tired. If I get a back-order email I'll flip.

:mad:
[Nexus 10 General] d0nald01:
Mines at Windsor should arrive tomorrow afternoon :)
[Nexus 10 General] 454SS:
Both models are now back in stock in the canada play store. And imagine that I just got my tracking number....... bastards
[Nexus 10 General] Sartanus:
Office where I work heard a woohoo... co-worker in next cube was like "Your tablet shipped eh?"

PEI Here, just got my shipping notification.

Also just talked with someone locally who posted a second one on Kijiji which he ordered by accident, and he received them in person yesterday. Got his shipping notification on Thursday and placed his order at 12:39 EST.

So that's one verified PEI delivery and a PEI verified shipping confirmation. Will let you know what type of shipping they put on it.
[Nexus 10 General] Wooba99:
Just got my shipping notification. The tracking number doesn't work, so I'm guessing early next week before I have my hands on it (Toronto, Canada). I'll be asking for a refund on the shipping. What a joke this purchase has been.
[Nexus 10 General] tietherope:
I received my shipping notification on Wednesday and my tablet arrived on Monday. You have some hope of getting it Friday.
[Nexus 10 General] ryansel:
Nexus 10 avalible now on the play store.
[Nexus 10 General] groaner:
I just got my tracking number. No info yet about shipping times.

They held true on their statement I got yesterday. I ordered on the 13th and I had not received a back-order number and got a tracking number today.

:)
[Nexus 10 General] jackie_jagger:
Those who ordered the tablet in BC, how much did you have to pay tax + shipping for the 16GB model? also do they charge customs or is it shipped from a warehouse in Canada?
[Nexus 10 General] Sartanus:
I believe it is shipped from the US, however UPS uses something called world ease - my understanding is that this is setup in a way that you pay your local sales tax, and brokerage/duty fees are not charged on top.

Again, havn't eyeballed any .doc specifying that, just from casual lurking/reading around here.
[Nexus 10 General] jackie_jagger:
Fair enough, because I read few posts of someone talking to a Play Store support employee who said it ships from a local warehouse here in Canada BUT when some people in the threads here and in Nexus 4 forum posted tracking pictures I noticed that the devices were coming in from Ohio (I believe) and other US cities which got me wondering.

I am pretty excited about this tab, this should be a good upgrade over my Galaxy Tab 10.1 :D
[Nexus 10 General] wind784:
I don't think any have shipped out of Canada at all. Mine came out of Louisville, KY think most have.
[Nexus 10 General] tietherope:
They all originate from Kentucky. I'm exchanging mine though and need to send it back to Burlington, Ontario.

I had the original Tab 10.1 until this tablet and the difference is night and day. I used to get frustrated with the Tab 10.1 being slow and choppy, but I'm amazed by this device. It makes me want to get a Nexus 4 over my Galaxy S III if it too is this smooth.
[Nexus 10 General] jackie_jagger:
That is great to know, I'm going to be upgrading from the same tablet too - mind if I ask how are you liking the phablet UI over the the Tablet UI we had? also why are you sending yours back?
[Nexus 10 General] coppercents:
I'm in BC and paid $475.07 for the 16GB. No brokerage
[Nexus 10 General] tietherope:
The new placement of the settings and notifications are really nice, that change was for the better. The home and back button are a real pain though, they are impossible to hit with your thumbs now. You need to let go of the tablet with one hand in order to press them. Also, I've always had Touchwiz devices so the missing menu button is repeatedly throwing me off. Overall the layout is improved in my eyes.

My tablet had a chip out of it right out of the box but I was going to keep it anyway. I then noticed that back plastic piece won't stay down on one side. It pushes in and it and creaks when you put pressure on it. In unsure if it's the tablet or just the plastic piece, but I want covers to attach securely when they come out so I decide to exchange it. Two issues is too much for me at the cost of $592. Pictures below.
[Nexus 10 General] jackie_jagger:
ah, I see what you mean, I had TouchWiz on my Tab in the initial few months then jumped shipped to AOSP ICS and have been on CM9/10 since then so I really won't be missing anything in that sense. I can't wait for mine now.

Thanks
[Nexus 10 General] groaner:
OK, Mine just left Kentucky at 1134 PM

It's scheduled for delivery tomorrow. How likely is that to be true? How long did you folks wait after it left Kentucky before it arrived at your door?
[Nexus 10 General] Croak:
Wow, that would be amazingly fast for Canadian delivery. I think the fastest I saw for anyone in Ontario who ordered last Tuesday was yesterday, so 6 days in total, and about 5 after UPS actually got it.

Does your tracking info indicate "World Ease' and "UPS Standard"?
[Nexus 10 General] Sartanus:
Same time frame here, left KY yesterday at 10:49pm, and cleared customs an hour ago in Montreal, they are reporting it should be here in PEI by close of business today (21st).

I suspect the first wave people that were put in Limbo over their orders were given next day air delivery.

Fastest delivery I've seen from the US, generally a "regular/budget" shipping option takes a couple weeks for anything to get here in Canada from the US.
[Nexus 10 General] Tomatoes8:
My shipment was rescheduled for tomorrow. WTF UPS?! You guys suck.
[Nexus 10 General] Croak:
FML, me too.

EDIT: Called UPS and the CSR was adamant that it would still be coming today. We'll see.
[Nexus 10 General] tietherope:
Mine was pushed back a day earlier in the week but still came on the original date.
[Nexus 10 General] Tomatoes8:
Great news! Hopefully the CSR is right.
[Nexus 10 General] Croak:
It just arrived!

EDIT: Aaaaaand it's going back, already processed an RMA. The little bit of light bleed I can live with, but the back cover looks like somebody stepped on it in the middle, there is significant bowing, and associated creaking.

But other than that, this thing rocks so far.
[Nexus 10 General] ololol:
Now available on german playstore! With 2-3 weeks delivery time.... :)
[Nexus 10 General] tietherope:
Wow, it seems there is some quality control issues going on.

If my replacement also has issues I'll just send it back for a full refund and wait to buy it in store somewhere.
[Nexus 10 General] Croak:
On further inspection, it's not dented in the middle, the panel is actually not attached properly on either side by the removable cover, the middle section is actually where it's supposed to be.
[Nexus 10 General] Wooba99:
Amazingly mine arrived today. Less than 24 hours to Toronto. I'm still not happy that I get pushed back as one of the first buyers, but the ultra fast shipping time means I probably only waited 1 or 2 days later than I would have otherwise.
[Nexus 10 General] Tomatoes8:
Yup, the removable cover does not seem like a perfect cut but whatever. This thing rocks!
[Nexus 10 General] Croak:
The snap cover is fine, it's the actual back part that is lifting on either side of it, whatever holds it to the chassis isn't working.

But yeah, it rocks, if I HAD to keep this one I wouldn't be too upset, and really happy with the cross-shipping RMA that Google does so I don't have to be without while waiting for the replacement.
[Nexus 10 General] nate1280:
Was gonna order one on the 13th, had it all ready to check out and everything, but decided to wait for more reviews to come up.

So, when they showed up again yesterday, got an order in @ 3:49pm EST (not sure how long that is after they were made available), it did say that it ships in 2-3 weeks, but got a shipping notification at 6:09pm EST today, en-route from Louisville, KY, United States via UPS World Ease with an expected delivery of the 28th by days end.

So excited, upgrading from a Galaxy Tab 10.1; should be a nice performance boost.
[Nexus 10 General] tietherope:
Due to the holidays my replacement that shipped today is scheduled for delivery next Wednesday.
[Nexus 10 General] Croak:
My replacement is still showing pending, but I'm used to seeing that, and the unit I have in hand is functional so I'm not nearly as anxious this time around. :)
[Nexus 10 General] jackie_jagger:
I placed an order late last night - got a shipping confirmation this afternoon. They said shipping in the next 3-4 weeks I'm surprised its actually on its way here *excited*
[Nexus 10 General] SS2006:
WOULD YOU BELIEVE THAT I ORDERED on NOV 13, 2012 at 12 PM and still have no tracking number

AND its back in stock, and people are getting replacements

this is so **** from google, i'm gonna make sure they send it to me for FREE :S
[Nexus 10 General] jackie_jagger:
You could give them a call, they should update you - from what I know the system had been overwhelmed and they were slowly adding back the confirmations and stuff (manually)

They even gave some guy a free Nexus 4 cause of this, you could try :P

Best of luck
[Nexus 10 General] SS2006:
Every day I call and they tell me you should get a email tongiht. Every day!
[Nexus 10 General] wind784:
Just had mine delivered, put it on the charger while I finish up what I'm doing while playing. After I plugged it in the screen popped on for a couple secs with the battery icon, and it had bad light bleed =( hopefully things are better at normal brightness or it's going back sigh.
[Nexus 10 General] groaner:
Sorry I meant to reply back.

From Kentucky at 11:45 it arrived the next day at around 1PM in Ottawa.

I was doubtful but UPS pulled through.
[Nexus 10 General] sergers:
ordered early on Nov 13.

Shipping to BC.

Shipped on Nov 16 from KY

says i should be getting it tomorrow
[Nexus 10 General] Skouwen:
How is the availability at the moment?

If in stock, how many days to montreal?
[Nexus 10 General] FreakPrism:
I use the tool at: hxxp://ludalex.soupwhale.com/n4checker/?country=canada

It checks N4, N7 and N10.

I ordered by N10 16GB from Canada playstore on 11/22 evening - so far no news aside from it being sent to Google Canada.
[Nexus 10 General] strategus:
Ordered one on Nov 20th.

Got a shipping notice that it's schedule to arrive in Vancouver on Tuesday.
[Nexus 10 General] jackie_jagger:
what is the path of the shipment? Mine left Hodgkins IL on 26th and I'm still waiting for the website to update.
[Nexus 10 General] nate1280:
32GB model just showed up :D

Ordered the 20th when it could be ordered (but said 2-3 weeks shipping time), shipped on the 21st, showed up just now. Time to inspect and play!
[Nexus 10 General] ripal79:
Im not sure if the site show stock up to date because it is show nexus 10 16gb in stock in UK but looks loke is sold out
[Nexus 10 General] strategus:
Left Louisville, KY on the 27th... departure scan out of Hodgkins, IL today.
[Nexus 10 General] Croak:
Takes about 4-5 days from Illinois to Richmond, with stops in Spokane and Redmond.
[Nexus 10 General] jackie_jagger:
Cool sounds like it's on time.

Thanks
[Nexus 10 General] tietherope:
I just received my replacement unit and it too has to go back. There is visible dust under the screen. :(
[Nexus 10 General] SS2006:
im glad you've received a replacement and my original order from nov 13 still hasnt shipped out nor have i heard anything :D