yashsingh1/xdaforums huggingface dataset:
[Nexus 4 General] GC8Bunta:
backorder

FYI

I ordered my phone at around 1pm eastern time 13th. (After refreshing a couple of times). About 5 min after I ordered the bumpers on a seperate order. Anyway my current status at this time is " shipping est Nov 15" and pending in wallet and pending full cost on my credit card. No tracking #.

I called google in the morning and rep told me I would receive tracking tonight or tomorrow. At 3:00pm I receive a backorder email. I keep checking my Google account from 3 to 530pm and nothing changes. Still pending and shipping Nov 15...

I call Google again at 530pm est to ask when my Google acct will be updated with backorder info and rep tells me that the "backorder" email was sent to everyone who has not received tracking# to avoid further questions. Also that there is still a possibility that I MAY get a tracking number sent to me tonight or by tomorrow. IF I do not get a tracking number tonight or tomorrow I will receive a refund on the shipping cost and should expect tracking # sent with in 3 weeks. Again... All because u received a backorder email does not mean you won't get a tracking # tonight or tomorrow. You still have hope. I know chances are slim but I'm keeping my fingers crossed.
[Nexus 4 General] aphlipot:
This my just be my background for awhile once I get my 3 week back order nexus.
[Nexus 4 General] frankied22:
Same here. I ordered at 11:34AM EST. For all I know mine is back ordered, or it already shipped. I would just like to have some kind of communication with Google on my order.
[Nexus 4 General] themrjason:
Just got the conformation from google, order went through at 11:55 EST so no phone for this guy
[Nexus 4 General] aphlipot:
You have no idea how much I hope this is true.
[Nexus 4 General] phixional:
on the way

The UPS guys in my area is normally here around 5-6 PM
[Nexus 4 General] DaX05:
Mine arrives tomorrow here in NY around 10am. :D

Beamed with rasbeanjelly & trinity
[Nexus 4 General] Richieboy67:
Just search for gadget gurus and look for the nexus 4 podcast. I have it in my podcast app but will try to find the link..it is episode 185...

sent via xda premium with nexus 7-Xbox live-loneleppard add me

---------- Post added at 12:49 AM ---------- Previous post was at 12:47 AM ----------

Tell me where.. :)

sent via xda premium with nexus 7-Xbox live-loneleppard add me
[Nexus 4 General] Zurginator:
Want one in 1080p? :good:
[Nexus 4 General] Richieboy67:
Here is the link..most of the cast is on other android bashing and other crap but one guy pounds hard on the nexus 4.. mostly about late but he goes very far..

http://www.pocketcasts.com/share/39byyi

Not sure if this link will work but try it...

sent via xda premium with nexus 7-Xbox live-loneleppard add me
[Nexus 4 General] aphlipot:
Do you really need to ask?:D
[Nexus 4 General] eep2378:
8 or 16gb?
[Nexus 4 General] siloner:
can someone post the CSR number please
[Nexus 4 General] Roxy:
1-855-836-3987.
[Nexus 4 General] USSENTERNCC1701E:
This only proves google employees are full of **** and will say anything to get you off the phone. I have received neither email. So not "everyone" who has not received tracking number has received the backorder email. And I have checked the spam folder of my email, nothing there either.
[Nexus 4 General] Zurginator:
:laugh:
[Nexus 4 General] eighty1:
What's this?

View attachment 1485016

Sent from Shadow Moses
[Nexus 4 General] spencer88:
You're using an iphone. Your phone coming doesn't count.
[Nexus 4 General] MusicMan374:
I really wish they would give any sort of concrete answer. I have not received a confirmation email, nor a shipping email, nor a backorder email. NO email communication whatsoever about this order at all. I called google yesterday just to make sure my order went through since I never got a confirmation email, he said it did. I ordered it at 8:35 PST with no glitches at all, totally smooth, so I figured it went through but this whole no email communication thing is really starting to bug me. Terrible launch. Then again, I guess I'm lucky I got my order in at all in the first place. In fact, I'd probably be lucky to even have it backordered, since so many people couldn't even get that much. But still, I hope it's not. I'm stuck using a blackberry since I sold my sensation already to pay for this :silly: For god's sake, to type a period you have to press the alt key. Apparently they didn't feel like punctuation should be a part of the primary keyboard :cool:

I think those of us stuck in limbo, our phones either have already shipped and it's just the email that's delayed, or the more likely possibility that it's going to ship tomorrow morning.
[Nexus 4 General] aphlipot:
Thank you much! Sorry I already used all my thanks for today though!
[Nexus 4 General] GC8Bunta:
Hmmm... You are in better shape than those of us who received the bo email. Just wait til tomorrow.
[Nexus 4 General] eighty1:
?

Sent from Shadow Moses
[Nexus 4 General] DowntownJeffBrown:
Yes I saw that to +1 for you. I guess he is finally seeing the error in his ways. My fiance did finally lol.
[Nexus 4 General] CoCoGirl886:
What time did you order? Did you get a fraud call from your CC that you had to call and resolve (I'm wondering if that could've postponed my order a little bit in my case...)? When did you get the tracking #?
[Nexus 4 General] phixional:
Any word on from CSR about the bumpers?
[Nexus 4 General] benderunit9000:
I called earlier today and they said that mine was on the batch that was getting shipped today and I would get it tomorrow. I suggest you give them a call and see what's up.
[Nexus 4 General] aphlipot:
Good luck, a recording told me something about a high call volume and hung up on me.
[Nexus 4 General] Roxy:
That's probably because there's too many people calling google support atm. I got that on launch day.
[Nexus 4 General] Pitnefor:
im in cali, Order Date: November 13, 2012 8:33:14 AM UTC-8

ordered 2 nexus 4's 16gb in one order

No email, no tracking, still says expected ship date Nov 15th on google play store 'my orders & settings'
[Nexus 4 General] Roxy:
Try waiting until later tonight ( or early morning ) to see if you'll get a tracking number. It's no use to call google play support since they WILL give you different answer(s)
[Nexus 4 General] MusicMan374:
Are you in the group that didn't receive any email (no tracking or backorder emails)? I might, but all this conspiracy stuff about getting backordered after calling google has me all superstitious :silly:
[Nexus 4 General] itsalexaye90:
I got tracking, it's left Louisville, KY but doesn't say when it will be delivered. I'm guessing tomorrow?
[Nexus 4 General] MusicMan374:
I thanked him for you. I got you bro! :cool:
[Nexus 4 General] juventuss:
You should have gotten some sort of communication. I'd give them a ring. Don't be shocked if a package shows up tomorrow.
[Nexus 4 General] afbengochea:
Spoke to a Jessica. She confirmed that they can't see the status of our orders and told me that if I got the dreaded email that I got back ordered. I told her if it would backorder both since I placed two different orders, and she said she wouldn't be able to tell me. Just to wait
[Nexus 4 General] aphlipot:
We back order people have to stick together!
[Nexus 4 General] housry23:
You should send this to Google. Just call CSR if you haven't already and they will send you a follow up email which you can reply to and it will go to that rep.

Or post it on Twitter and Google + with as many @ Google accounts possible
[Nexus 4 General] spencer88:
You should get it tomorrow, yeah. UPS just hasn't updated it for your particular tracking number yet.
[Nexus 4 General] MusicMan374:
Limbo for the win! :cowboy:
[Nexus 4 General] Sturos:
I called Google once, they said it was still processing. I tried responding to the email sent after the call and haven't gotten a response to that, nor to the first email I sent them launch day. No shipping email or BO either, not that I want a BO email I would just like to not be in the dark.
[Nexus 4 General] benderunit9000:
Yep. I've received nothing since my order confirmation email on 11/13 @ 8:44am PST from Google.
[Nexus 4 General] itsalexaye90:
Yeah that's what I was thinking.
[Nexus 4 General] nash2000:
Please don't be mad or offended but I need to ask. I haven't seen or read so much phone craze since the iPhone 4 came out, I mean I like phones just as much as the next guy...I sat at best buy from 4am til opening to get the iPhone 4 when it came out (sold it 6 months later and never looked back) I know I'll get ripped and butchered and given technical views on the phone but what's the huge difference from what most of us already have, especially those running JB already? Again, I ask this with the up most respect, maybe with some more insight I'll be able to apart of this nexus mayhem.

Sent from my big sexy: GNote
[Nexus 4 General] Zurginator:
Agreed! :good:
[Nexus 4 General] mohit1234:
Just called the Google Play Store. They said that "it(my order) is in good hands and shall be shipping by the end of today."
[Nexus 4 General] MusicMan374:
Yeah for sure. I'm crossing my fingers that it's just they shipped it but we haven't gotten a tracking number yet, kind of like what happened with the nexus 7 people, who sometimes didn't get shipping emails until the day before delivery. Best friday ever if it's at my doorstep tomorrow when I get home. Or are they requesting signatures? Cause then imma be mad.

You're lucky you even received an order confirmation. I've had ZERO emails regarding my order, even though I made the order at 8:35 PST and the authorization hold is on my debit card, I have an order number, and a shipping estimate, along with a google CSR saying that it went through yesterday :eek: I'm wondering if I'm for some reason not receiving any emails from google, and it actually is backordered or actually has shipped...
[Nexus 4 General] iPodtosis:
So i guess if you get the backordered email, it's like a death sentence.....

sigh........
[Nexus 4 General] aphlipot:
Yeah I got that email, but in my play store account it still shows as shipping today, so I'm sure they just didn't change that.
[Nexus 4 General] Zurginator:
Think I should also include my BBB complaint #?
[Nexus 4 General] djkinetic:
This is another aspect of the while situation that is maddening...so many of us are in limbo cause of the lack of communication...combined with the fact that Google employees have no way of seeing real time where our orders really stand...its just all so frustrating and comical...I can deal with being backordered, annoyed definitely but ill deal.... What I can't deal with is not knowing!!
[Nexus 4 General] jsuresh:
Order placed at 8:36am PST(Nexus 16GB + Bumper)

Got confirmation email at 9:01am PST. No email after this. No shipping email nor backorder email.

Google Play shows shipping estimate Nov 15th, Google Wallet still shows pending.

wtf is wrong with Google? I so far didn't even think about calling customer care but If I don't get tracking by tonight, they are going to hear my voice loud and clear.

I am in PA.
[Nexus 4 General] aaronkalb:
No Update Either :(

If it helps, I haven't received any updates after my confirmation email on Tuesday. No BO email or tracking number. My details are below:

Order date: Nov 13, 2012 8:36:48 AM PST

Qty 3 Nexus 4 (16GB)
[Nexus 4 General] s1lenz:
the freak-out on this board is tremendous... and the fact that there's somebody pin-plotting the correlation between the time ordered vs whether you get it or not is just comical icing on the cake...
[Nexus 4 General] juventuss:
Additional update... It has landed in Ontario CA.... Ordered 8:20am PST on launch day. Probably will be out for delivery in the am

Ontario, CA, United States	11/15/2012	4:19 P.M.	Arrival Scan

Louisville, KY, United States	11/15/2012	3:11 P.M.	Departure Scan

11/15/2012	12:50 P.M.	Origin Scan

United States	11/14/2012	5:15 P.M.	Order Processed: Ready for UPS
[Nexus 4 General] jsuresh:
My order date: Nov 13, 2012 8:36:43 AM PST

same boat as you.
[Nexus 4 General] ctowne:
I just want my 16gb Nexus 4. Is that too much to ask?
[Nexus 4 General] Nimche:
I am very sure that I checked on 8:27 PST and wasn't still available?.
[Nexus 4 General] housry23:
I think everyone except me should cancel your order if you got the backorder email.
[Nexus 4 General] megapixle:
Start a thread on it, this isn't the place for that discussion.
[Nexus 4 General] joeski27:
Yeah, and honestly I think we should do so by cancelling our orders and saying screw Google and this Nexus 4 fiasco. My plan at this moment is, unless I get some sort of positive update by tomorrow AM (saying it is shipping tomorrow, or has shipped, or anything other than the 3 week backorder notice), I am going to exercise the option to cancel the order and hold out with my GNex until the next Nexus is released in Nov. '13. Who is with me???
[Nexus 4 General] megapixle:
Same here, seems like orders placed in the 8:30 - 8:40 range fell into a black hole.
[Nexus 4 General] FLNexus:
Simple answer. Awesome hardware + ridiculously low price = win
[Nexus 4 General] Ulver:
I ordered at 8:49 PST and all I got was the original confirmation email. No back order email or shipping email.
[Nexus 4 General] aphlipot:
You may be on your own for that one.
[Nexus 4 General] darkintragedy:
I'm in LA and mine landed in Salt Lake City, UT. Boo hiss, haha.

C'mon UPS, get it back in the air.
[Nexus 4 General] EvoYas:
Ok well here it is, the difference between a Nexus device and yoyr GNote or my Note 2 is that a Nexus device is a pure Google device, almost like how iPhone is to Apple. Nexus will always get the update on timw as sokn as Google makes it available (apart from the crap Verizon pulled with GNex) and its get the most attention in the dev department also.

Now the reason why this Nexus devixe is so hyped up is well, the price is great, the specs are decent, the new design with glass front and back is sexy and it comes factory unlocked out of the box plus more people are in love with Android now.

Hope this answers your question.
[Nexus 4 General] s1lenz:
I dont even want the phone anymore... but I ordered it around 10:30pst and the card charged, they sent me a confirmation email, and google play says completed (wallet still says pending), and no backorder email so now i just want the phone out of pure spite and lulz to everybody that ordered before me..
[Nexus 4 General] itsalexaye90:
Early delivery!
[Nexus 4 General] babymatteo:
Got it to the point...except specs are not just decent, they are top notch! Quad Core and 2GB Ram with Adreno 320 is too good to be true at those prices.
[Nexus 4 General] 918273645ams:
Still no backorder or shipping email. Expecting either one of those by tomorrow morning. Otherwise I'll call google and ask what the deal is.. haha.
[Nexus 4 General] MusicMan374:
Because more threads in an already incredibly cluttered forum is just what we need :cyclops:
[Nexus 4 General] irishrally:
haha. Mine is still in the air, I think, maybe direct flight to norcal.
[Nexus 4 General] babymatteo:
Really? Where you located? If you're anywhere near the SoCal San Diego/Riverside area ill take it from you. If you still don't want it.
[Nexus 4 General] irishrally:
Score. Things might be looking up.
[Nexus 4 General] thebest:
At least UPS knows how to do their job :rolleyes:
[Nexus 4 General] joeski27:
Well on that you are most definitely wrong, I've seen several people that as a result of this have lost interest in this launch and phone (this thread and the other "Play store shipping..." thread. I'm quite certain that a lot of people are just going to man up and say screw it on this, a kudos to all of them for doing the right thing IMO.
[Nexus 4 General] EvoYas:
Yeah I should have used a better word but by decent i mean yeah they are good. This device is worth the hype imo.
[Nexus 4 General] BiDuSoft:
Sorry for the profanity but Google is so full of ****. Many of us here stayed up late, waiting for the 12:00 AM launch that never came. Then we woke up early refreshing pages every 10 seconds and our efforts were paid up by being able to order before the official launch time (9:00AM). Now they basically say screw you and then give the orders to people who practically don't even bother to wake up early to check the website and order at a leisurely pace unlike us ?

WTF Google. Is this how you treat your customers and especially your developers ? I develop apps for Android also and I really need this phone to test my apps. Google should give priority at least to their developers first. Oh no, you have to wait like everybody else, even though most of these bastards are the people who were buying mass orders of phones to resell.

If there is the best way to screw your customers, this is it. Now I kinda see why some people hate Google with a passion. All they care about is their money and their feudal warfare with Apple, customers like us get screwed in the process. I hate Apple with a passion and I always thought that they are money-whore but at least they treat their customers with respect unlike Google. This event really has opened my eyes about this whole situation.
[Nexus 4 General] MusicMan374:
Haha for sure. Google has enough resources to take over the planet but they can't release a smartphone :confused:

Meanwhile in Mountain View...
[Nexus 4 General] aphlipot:
Thats true, but just move me further up in the queue.
[Nexus 4 General] Zeon45:
Me 2 in South Florida !!!
[Nexus 4 General] joeski27:
Well its nice to know there are still plenty of people who spend big money and get butt-f***ed by a big company, but when its all said and done they really don't mind all that much. :eek:
[Nexus 4 General] co.ag.2005:
I still haven't received a BO email nor shipping email. Play store still says 15th. I even emailed them via the support page with order number and the email response said it'd ship today. So I hope I still get a tracking # tonight.
[Nexus 4 General] siloner:
I'm not gonna get my hopes up but according to SCR since I ordered 3 devices at 3 separate times the BO Email is only for one device. I rally hope he's right but I'm not gonna golf my breath.
[Nexus 4 General] ctowne:
That's exactly what I was saying :confused:
[Nexus 4 General] aphlipot:
So long as they take me out to dinner first.
[Nexus 4 General] El Daddy:
When we ordered it clearly stated it will be delivered in 3-5 business days. We're on day TWO. I understand the people who got backorder notices are pissed, they have the right to be. But, you say you haven't gotten that notice?

I guess I don't understand why you are so upset...
[Nexus 4 General] joeski27:
Yeah, I have always had a MUCH easier time purchasing concert tickets at on-sale time through Ticketmaster under the most highly-demanding of circumstances...but TM isn't even a company like freaking Google that is actually supposed to be an innovative, world leader in software design, global data search, transfer and storage. Like the ESPN NFL segment - C'MON, MAN!!!! :mad:

---------- Post added at 08:01 PM ---------- Previous post was at 08:00 PM ----------

Never said I didn't get that notice. I did receive it earlier today.
[Nexus 4 General] konfuzed:
getting closer!!!!!!!

Location	Date	Local Time	Activity

Mather, CA, United States	11/15/2012	4:52 P.M.	Arrival Scan

Louisville, KY, United States	11/15/2012	3:29 P.M.	Departure Scan

11/15/2012	1:21 P.M.	Origin Scan

United States
[Nexus 4 General] nash2000:
Very well and thank you for the respectful answer. As for the first response on "this isn't the place for that discussion" I sort of agree but didn't really see the point in opening a new thread just for me to get ripped up and down (potentially). I asked respectfully and got a respectful answer.

Sent from my big sexy: GNote
[Nexus 4 General] joeski27:
ME TOO!!!!!
[Nexus 4 General] El Daddy:
I guess I misread your post a few pages back. I apologize.
[Nexus 4 General] aphlipot:
Lmao
[Nexus 4 General] farmer312:
Got my order in at 8:45 PST. Received the e-mail confirmation. Had pending show up on my bank account and that disappeared today. Haven't received shipping confirmation, and haven't received the dreaded letter of death. However, I sent an email to customer service about 20 minutes after I bought it because I wasn't sure if it actually went through since it said it failed, but didn't, and yadayadayada. Well I just received a response to that email 57 hours later that goes a little something like this:

googleplay-support@google.com

6:30 PM (3 minutes ago)

to me

Hello Bryan,

Thank you for contacting us. I verified that your order for the Nexus 4 16gb went through successfully. It is in the process and the package is sent to our shipping provider.

If you have any further questions, please feel free to contact me

Thanks,

Lincoln

The Google Play Support Team

Crossing my fingers and hoping for the best. Still haven't received shipping confirmation.
[Nexus 4 General] VoiD_Dweller:
Back-Order??? More like Back-DOOR..
[Nexus 4 General] konfuzed:
lol
[Nexus 4 General] joeski27:
I will only reserve hope for myself if someone posts a similar experience but having purchased it later in the early afternoon like I did. At this point for folks earlier in the day, this sort of result is much less of a surprise and a bit less "news-worthy". :rolleyes:
[Nexus 4 General] 918273645ams:
I emailed google support.. got an email back saying "According to our records, your order should ship by the evening of November 15."

But it seems like a standard email that they would send out.

How did you get such a good personal email >_<
[Nexus 4 General] joeski27:
Yeah, UPS "origin scan"? More like origin SCAM :good:
[Nexus 4 General] s1lenz:
protip, always redact your real name on the internets.

just sayin...
[Nexus 4 General] joeski27:
Yeah, what did you have to "do" to ol' Lincoln there buddy??? ;)
[Nexus 4 General] 918273645ams:
What are you talking about.... my name is nowhere in that post
[Nexus 4 General] swa2k4:
yee

I JUST GOT SHIPPING CONFIRMATION FROM UPS MY CHOICE!!!! got the backorder email at around 3pm and then just now UPS emails me saying I have a package coming tomorrow from GOOGLE ANDROID!! no emails from google at all thank you UPS!!! i had a couple orders so its possible they are just shipping this one and the other one is backordered!

Thank you and good luck all with this crazy roller coaster google put us on (on purpose?) lol
[Nexus 4 General] joeski27:
"PENDING" ? ...more like BENDING (over)!
[Nexus 4 General] farmer312:
I even got a contact name in case I have any more questions. I just don't understand why if it was being shipped the pending would disappear off my account. You would think the funds would have been been removed and the transaction completed.
[Nexus 4 General] ijip:
Its coming... tom in the am baby!
[Nexus 4 General] Shadowguy:
Im in the same position. Recieved BO email. Originally placed order around 1:59 EST. after staying up all night anticipating release i just said to hell with it went to sleep and woke up at 1:45 indeed i was TOO LATE.

I think while im waiting for 3 weeks I shall just write my own little database/queing code and send it to them since apparently they have a hard time doing it the proper way.

CHEERS!! Glad for the people who will be receiving there beautiful new devices tmrw!

I on the other hand will be taking ou tmy frustration on BOPS2 for the next 72 HOURS CHEERS!!! :fingers-crossed:
[Nexus 4 General] Vivix729:
No shipping email. No backorder email. Play says complete, Wallet says pending. No ****ing idea what's going on with mine. Hate being in limbo.
[Nexus 4 General] joeski27:
Google Play Pergatory :silly:
[Nexus 4 General] ctowne:
I wish I were you
[Nexus 4 General] ljwnow:
For most of us, GOOGLE really ****ed up.:rolleyes:
[Nexus 4 General] joeski27:
But the all important question is, what time of day did you buy it? Because at this point, while I congratulate you, you are far from being the first person who has gotten a shipping confirmation after receiving the backorder email. The only way that this is interesting or unique is if you actually placed your order later in the day...:confused:
[Nexus 4 General] swa2k4:
I ordered at 847am pacific so i was one of the first 20 minutes