yashsingh1/xdaforums huggingface dataset:
[Nexus 4 General] me_max:
I pinged the English support (I believe they are sitting in CA, USA, since they reply with an UTC-8 timestamp) twice. Every time I did they bumped my order entry to the actual date. Last time was Jan, 14th. Yesterday, too, I got confirmation that it "is already in the process of being shipped".
[Nexus 4 General] philidor:
Date changed to 14, credit card charged but no shipping email.

Ordered in 06-12-12. I hope they forget about email and shipped.....

Edit: my shipping email just arrive... Ok

GREAT FANTASTIC GOOOOOOOD
[Nexus 4 General] epology:
Did some "pinging" today as well. Hope it helps to speed things up. I'm really dissatisfied by this whole experience.
[Nexus 4 General] katman4:
Got delivery email today at 17:00 PM GMT+2. (i'm not in Germany but ordered through a friend)

Quoting myself so you can see order date and other info.

Order changed to Completed in Wallet and Play Store.

So cool, can't wait.
[Nexus 4 General] williamvdh:
Everyone besides me received a shipping mail, Google, coooome oooooooooooooon
[Nexus 4 General] ingbrzy:
Me too... date changed from 4.12 to 14.01... but CC not charged and no shipping mail....

Edit.. SHIPPED today... :)
[Nexus 4 General] aggrocyvox:
Ordered on 5th dec with 5-6 Weeks and nothing has happened until now :(

Sent from my HTC using Board Express
[Nexus 4 General] williamvdh:
Shipped at 19:09!
[Nexus 4 General] Dyklu:
I get it!

There left few more Nesus 4 in the Media Markt. I get it in Media Markt Peschelstraße 39 01139 Dresden-Mickten
[Nexus 4 General] kinglargo:
It's scenario A then ;)

Don't get me wrong, I was trying to find a logic.
[Nexus 4 General] scandalousk:
Got a shipping mail at 18.03 for my 2 phones. Ordered December 13th.
[Nexus 4 General] bla_laber:
I also got my shipment notice. I ordered a 16 GB device on Dec 4th at 8:31:10.

Cause I already got one from Saturn, I don't need it. Everybody who's interested may pm me.
[Nexus 4 General] DarkFire1985:
And also a shipping notice here.

Currently processed in parcel center (Feucht).
[Nexus 4 General] Chad_Petree:
Guess Google got a batch today, looks like they're shipping like crazy! Great!
[Nexus 4 General] Gryx:
Looks like everyone gets shipping mail. I got one too.
[Nexus 4 General] dzumagos:
why nexus 4 isntt visible on mediamarkt.de ??
[Nexus 4 General] johnxarma:
Hey mate please check your p.m. :)
[Nexus 4 General] claudios91:
Got shipping mail, finally!4-5 weeks ordered on 4.12.12!
[Nexus 4 General] philidor:
Near but not "A". They are sending even to 9/12/12, a friend of mine.... And he get is email before me (6/12/12).... Maybe "C" .... :p

Inviato dal mio GT-P3100 con Tapatalk 2
[Nexus 4 General] Backfisch:
Still waiting for my rma shipping :(
[Nexus 4 General] chrizzk:
Still haven't got any other mail, and status in Play is still the same but the DHL guy just brought me my Nexus 4 16GB :D

Still good luck to all of you who are still waiting!
[Nexus 4 General] antonusklesk:
Hi guys, has anyone had a bumper ship yet?
[Nexus 4 General] khawkins98:
After being notified at 19:00 Thursday that my order might not ship for three weeks, today at 14:30 I got an e-mail noting it had been shipped.

Seems Google doesn't know its left from right when it comes to physical products. They'd be much better served to be more open about the issues they're having and when things may or may not come, all they are managing now is to sour customer moods.

Suppose I have nothing to complain about now though.

Of course, the question now is: Will i get the 9.99 € shipping credit? They make no mention of it on the shipping e-mail.
[Nexus 4 General] remczar69:
There's nothing to do, as just wait and hope, we'll get it sooner than in 3 weeks.

And I was so happy to get it this week :(
[Nexus 4 General] zahni_tue:
Lucky you!:p. May i ask if you ordered a 8 or 16 GB N4?
[Nexus 4 General] remczar69:
This is good news mate. So despite of the f***ing email, there is still a chance to get the device in the near future :)

Nice.
[Nexus 4 General] khawkins98:
8GB and no bumper.

Suspect there is little logic to this, they probably just started shipping orders without regard and then went, "oh sh*t, we don't have enough!"
[Nexus 4 General] user1391:
got mine today :)

until now, im really excited

everything went well, i got a confirmation mail, a shipping mail and so on. no troubles
[Nexus 4 General] zahni_tue:
Thanks for your quick reply. I guess they're shipping the 8 GB devices first. But seeing some people who ordered a 16 GB and already

been shipped, it makes no sense. Who knows..:confused:
[Nexus 4 General] Harsh:
I got shipping information at 2.32 PM. Finally I am getting my 16gb. Nexus 4.
[Nexus 4 General] remczar69:
Did you get the email saying about the possible delay in the shippment?
[Nexus 4 General] JoKosmic:
Shipped

In Google Wallet:

"16 Nov

Google Commerce Ltd hat Ihre Bestellung versandt.

Paketnummer #XXXXXXXXXX von DHL verfolgen "

Yesterday i got the backorder mail and now it's shipped!!!
[Nexus 4 General] Harsh:
Yes I had delay email, also calling on help said that it may delay. But still I am getting it. Staring to LOVE Google Again. :victory:
[Nexus 4 General] sv3n:
Same here....now it is up To dhl...
[Nexus 4 General] remczar69:
That's cool.

Congratulations guys.

So now I got a bit more hope, that it will happen sooner than later ;)

Have fun with your new toys.

@Harsh: are you planning to make your magic for the N4? I loved your O2X stuff :)
[Nexus 4 General] Harsh:
Thank you.

Obviously remczar. It would be my new play thing. And O2X will retire eventually.

But working on it immediately will not happen, as need to finish my Master Thesis before I go crazy addicted to xda again.
[Nexus 4 General] remczar69:
Sure, I also don't plan to mess with the new phone from the very beginning. I want to keep to stock for a while...but who knows, if there are any annoying software issues, it may happen sooner than later :)

Good luck woth your thesis then.
[Nexus 4 General] freeintruth:
Happy for you guys :victory:

Wondering if you guys are going to sign a contract or just use pre-paid sim card.
[Nexus 4 General] mariosraptor:
hey guys. i got a friend there and is placing an order as we speak. but she told me it is sold out. going to wait much till i get my new shiny toy?

is she going to be notified via email and it will be payed upfront? how does this work?

thanks
[Nexus 4 General] khawkins98:
Where is she ordering? It is still not possible to order on Google Play as they have sold out.

She might be able to get it in store at Mediamarkt or Saturn, but that is a 50 € premium.

If she does manage to order on Google Play, they say they will not charge until they ship the phone. Although, I had a hold for 300€ placed on my account, so I'm not sure how that makes a difference.
[Nexus 4 General] me_max:
Are you serious? It has been just 5 days. Some ppl here are waiting for weeks for the replacement...:rolleyes:
[Nexus 4 General] freezer2k:
talking about RMA,

what do you guys think, what's better in this case - buying directly from google or in some store like MediaMarkt/Saturn?
[Nexus 4 General] scandalousk:
Only difference is that it'll save you shipping costs at mediamarkt or saturn. Because of the nature of the product, you can't just exchange it at mediamarkt or saturn. They'll collect your phone and send it to LG which repairs it or replaces it with a new one and sends it back to saturn or mediamarkt, after which you can pick it up.

If you wanna claim warranty at google, the procedure is the same, but you'll have to send it yourself to google, who'll replace it if they have RMA stock and send you a new one.
[Nexus 4 General] freezer2k:
so even if you buy it in a store, you can send it directly to google?

I read somewhere (was probably in the US though), that he contacted google about a defective Nexus7 and they sent out a new one right away, even before they got the broken phone back.
[Nexus 4 General] HearthC0re:
Yea, they do that. Though they'll charge you for the 'new' device, put a hold on the credit until you send the 'broken' one back. So if you don't send it they just 'sold' another device.
[Nexus 4 General] scandalousk:
No, if you have bought it from mediamarkt or saturn. You have to go back to them since they are responsible for the sale. Google had no part in it what so ever. You'll have 2 years warranty if I'm correct. After this time you'll have to knock on LG's door, who'll repair it for a certain price.

Google sends out a new one (but hold funds on the CC I think, not sure about this) and you'll have 2 weeks if I'm not mistaken to send the old one back.
[Nexus 4 General] sebr:
.....and thats the major reason why i was waiting for my play store order. If you buy at MM or Saturn, they send in the device for repair, leaving you for some weeks without a phone! Google has great service with advance replacement and pickup of the defective device from your home AFTER you have received the Replacement!
[Nexus 4 General] freezer2k:
well,

at least as long google has replacements in stock ;)
[Nexus 4 General] werterx:
Got shipping mail for 2 devices today, ordered 4th and 8th- One I don't Need anymore so google will get it back! Does anyone know or made the experience if they refund shipping aswell?
[Nexus 4 General] (THE REAL) Neo:
Don't return it back,please!

Here in Italy,Nexus 4 is not avaiable to buy,even in phisical stores.

Ship it to someone asking here in the forum.;)

Inviato da Galaxy Nexus con Tapatalk 2.0
[Nexus 4 General] sharlopov:
I also got shipping mail today at 21:02, ordered Dec 6th about 16:00 6-7 weeker, play store order date changed once to Jan 2nd and once again to Jan 14th.

hope this is helpful
[Nexus 4 General] Polv89:
Sell to me to same price =)

I will buy all 2 phones

Inviato dal mio Galaxy Nexus con Tapatalk 2
[Nexus 4 General] Backfisch:
Yes, I'm serious, because I got in my mail rma order the State: "Voraussichtlicher Versand: Weniger als eine Woche"

So I believe in google that they now what they are doing.
[Nexus 4 General] ComRaider:
My package is at 60%. But i live in Spain, is an internacional shipment, can i expect the arrive to the end of the week?
[Nexus 4 General] scandalousk:
well technically they still have 3 days left since weekends don't count I think.
[Nexus 4 General] Hidden92:
Got a shipping mail yesterday.

Ordered 4. Dezember 2012 08:12:42 UTC-8

And Google received my order on 7th december.

The mail I received the 4th stated 4-5 weeks
[Nexus 4 General] me_max:
And you seem to believe that this sentence has been excluded from all other mails sent out to those ordering a replacement, right?

Dude...
[Nexus 4 General] epology:
Just got a shipping confirmation, but the shipment was apparently started yesterday and is arriving today.

I'm not sure in which way my complaints towards the support sped this up, if at all.
[Nexus 4 General] DarkFire1985:
It's getting excited :)
[Nexus 4 General] biandtlp:
Now in the "play store" you can see the estimated date of delivery :fingers-crossed:
[Nexus 4 General] me_max:
Ok, guys. I just received my replacement. The reason I ordered one was I got 2-3 tiny little bright spots close to the top right corner on the display. Exactly they are on the opposite side of the back camera. These pixels are brighter than all others. Though the spots are very tiny you can notice them e.g. if I look closely at the Google search bar on your home screen. It's not that they are disturbing me but I feel on a new device there should not be such issues. You never know how far this is going to get.

So, the today's device is made in Jan 2013 and it has the same spots. Seriously, this can't be true. I want to ask if anyone of you has the same issue. Just download a pixel test app and look at that area at different angles and colors. Thanks.
[Nexus 4 General] Vangelis13:
Wow, that's unlucky.. I have to say, haven't noticed such an issue mentioned though. Sounds like extremely bad luck mate.. :(

Sent from my Nexus 4
[Nexus 4 General] DarkFire1985:
And my Nexus just got delivered.

Normal looking package, all sealed and a clean untouched phone inside the box :)
[Nexus 4 General] Gryx:
They ship it directly to Spain?
[Nexus 4 General] philidor:
Spanish Playstore send only in Spain as for German in Germany ecc

But for now nexus 4 is out of stock. If you want to buy in another country playstore you have to use a forward service. In German mailbox.De for example

Because this is a German branch of this forum I think that you want to buy in Germany so:

- no they don't send directly in Spain

- you can't use Google tracking order to follow shipment when it go out Germany. You will see delivered when Google deliver to your selected forward service

Inviato dal mio GT-P3100 con Tapatalk 2
[Nexus 4 General] jkoljo:
Well, my package left Germany last wednesday, and since thursday night it has been on it's way to Finland. The shipment is 60% complete, and nothing shows up in tracking other than "The shipment will be transported to the destination country and, from there, handed over to the delivery organization." The delivery organization does not have the package yet.

I suspect that a pelican has eaten the shipment.
[Nexus 4 General] Gryx:
Yes I know that. But because he was saying international shipping stuck at 60%, I couldn't follow. I got mine delivered at mailboxde.com today but no mail yet that they got the package. Anyone else using this site? How long does it take?
[Nexus 4 General] kinglargo:
mailboxde.com

mailboxde.com received my shipment today :) so my status is delivered :)

now I have to wait till it comes to Belgium

cost: 18,95 € DHL express (up to 500€ insurance)

note: google delivered 16d days before estimated time, which is very good!
[Nexus 4 General] 3RMD:
My phone is not even 20 kilometres away from me, but was not delivered today :mad:
[Nexus 4 General] -Gerto-:
Exactly the same here (but I paid 16€ because I ordered for my company => no VAT :p ;) )

Was very impressed by how fast it went from Google to Mailboxde;

From what I can see DHL doesn't deliver on saturday in Belgium (except when you pay extra)? O well, I guess it will probably arrive on monday :) Can't wait :D
[Nexus 4 General] DonKomposto:
my nexus 4 was shipped yesterday and will arrive this day @packstation :good:
[Nexus 4 General] cikomiko:
I thought I would be left out again this round when everyone received their shipping mails yesterday. Luckily I received my shipping mail today and it will also be delivered today.

Dec 6 - 6-7 weeks
[Nexus 4 General] HearthC0re:
Same here, people.

I'm hyped as ****. =)
[Nexus 4 General] awesomenoob:
.

I've wondered... I got an mail at the 4.01 and one day later my phone was here. Bought my Nexus on the 6.12 and normally my phone should arrive at the 19.01.
[Nexus 4 General] epology:
Phone arrived today- if somebody wants me to test stuff, go ahead.
[Nexus 4 General] me_max:
Yes, please :)
[Nexus 4 General] 3RMD:
Can't believe it. The DHL tracking was wrong. The parcel just arrived!! :laugh:

If you trust the tracking, it is still 20km away in the parcel center.
[Nexus 4 General] katman4:
Mine arrived also, so cool. Still not in my hand, but remotely exciting :D

Can you guys check the list of issues faced by previous versions of the N4 hardware and say if this batch has problems?

I don't know if a comprehensive list is in XDA but i'm sure the worst are easy to find.
[Nexus 4 General] HearthC0re:
I have mine fully charged and plugged in.

Arrived around 13:00 in one hell of a big box - LOL.

Paranoid Android in the flashing! :>
[Nexus 4 General] epology:
I did use a pixel tester and could not find the spots you are talking about. However I do think I know what you mean- my transformer prime has some pixels that fit your description.

Only thing with my display, even if barely noticable is that the top right corner seems to be slighty darker than the rest of the screen.
[Nexus 4 General] me_max:
Thank you, anyway! :good: Maybe I'll take some pics later in time. I'm pretty sure that all phone have this issue more or less.
[Nexus 4 General] Killuminati91:
"Voraussichtliches Lieferdatum 15. Januar 2013" for my RMA... Now thats some weird stuff.
[Nexus 4 General] christoff_el:
Yeh, mine says 14th. Estimates in the past are of no use, Google!
[Nexus 4 General] epology:
Mine said 29.12.2012 :D
[Nexus 4 General] fobas001:
So, my nexus is in mailbox.de and ready to ship to Lithuania for 12.22 euros, very happy

ps dhl tracking doesnt work at all, even package is delivered.
[Nexus 4 General] F_T_B:
I see Saturn now has a 3-4 week waiting period, which is terrible if I'm honest (for LG that is).

I kinda hoped I could place an order before it all went south.
[Nexus 4 General] christoff_el:
Has anyone who received their phone recently tried this:

http://csmg.lgmobile.com:9002/svc/popup/model_check.jsp?esn=[add your imei here, without brackets]

I'm the guy who received my n4 in the silly white box, and I just thought to try it - looking at my serial number, my phone was made in October! (I ordered 4th Dec, received 9th Jan). How long has it been knocking about in the warehouse for..
[Nexus 4 General] epology:
Yes, mine was manufactured on the 8. of Jan 2013.

I'd really call google about your strange box. Mistakes always happen. First Galaxy Nexus sold was a pre-production unit as well.
[Nexus 4 General] williamvdh:
My shipping status is still

Die Sendung wurde im Ziel-Paketzentrum bearbeitet. or in English The shipment has been processed in the destination parcel center

since Wed, 16.01.2013 01:38 h. Is this normal?
[Nexus 4 General] jaju123:
LGE960 ADEGBK xxxxxxxxxxxxxxxxxx 301KPFXxxxxxxxxx 20130108 DEG 20130110 N GOOGLE_OPEN_16G LG0000502165887

What does this stuff mean? X's where my IMEI was.
[Nexus 4 General] bla_laber:
have a look:

http://xdaforums.com/showthread.php?t=2055351
[Nexus 4 General] 3RMD:
Mine is from December. Arrived today.
[Nexus 4 General] Gryx:
It's DHL weltpakket: http://www.dhl.de/en/paket/geschaeftskunden/top-versender/weltpaket.html

Saturday delivery available in many countries
[Nexus 4 General] -Gerto-:
Thx for the info;

In case anyone is wondering about Mailboxde experience, they were quite fast I think.

Package was received at 10.50 this morning, logged in their system at 12; I paid 40 minutes later and was shipped at 6PM. So far , so good! My phone has definitely been moved around quite a bit already :D
[Nexus 4 General] ahepas:
I took mine today, actually my friend who lives in Germany took it for me. Anyway, ordered at 7/12/12 shipped yesterday! :laugh:
[Nexus 4 General] ComRaider:
Anyone know if DHL ships internationally every day, or only a few days per week??
[Nexus 4 General] Gryx:
What do you mean? DHL works day and night...
[Nexus 4 General] scandalousk:
Got my package of two nexus 4 delivered to me today around 13.00. Ordered on December 13th. I wish anyone who hasn't received them yet the best of luck! Goooooooodbye thread, and on to the development and theme's & apps section.
[Nexus 4 General] christoff_el:
I have, still waiting for my RMA.

Here:

http://xdaforums.com/showthread.php?t=2055351
[Nexus 4 General] Blink191:
I have a question for you guys:

I bought the N4 and sent it to my uncle, since I live in Italy.

He received it today and now tomorrow he'll send it to me through DHL (with the 500€ insurance), but after doing a little research on google, i discovered that DHL, according to the reviews, sucks in Italy.

Is it true?
[Nexus 4 General] draugaz:
They also suck in Germany :)

My nexus today was returned to the sender because "the receiver is unknown". Which is an utter bull****, the name is clearly seen on the doorbell and was there for the last 9 years. Another nexus couple of weeks ago was successfully delivered to the same address with no problems. So at least I have an obvious proof that address is correct.

Will have a chance tommorow to check if goolges support really sucks as it is often told :)
[Nexus 4 General] Blink191:
Perfect.

First, i had to wait 2 months to buy the friggin device, and now i don't even know if i'll receive it...

Anyway good luck!
[Nexus 4 General] spelaben:
They suck because you, as an individual person, had one bad experience with DHL? I can understand your anger in this situation but you got to see the big picture and DHL has a good reputation for their service. I'm not judging the way they (just like most of the express mail services) treat their employees, that's a different story.

The people carrying out your expensive electronics wouldn't ever be able to afford the stuff because they are super low paid and work extremely long shifts which start when you are still dreaming in your comfy bed. I respect their work because I wouldn't be able to do the same.

The guy might have been in an extreme hurry or was maybe just exhausted when he read the doorbell. You can wait some more days, can't you? :)
[Nexus 4 General] draugaz:
I am not angry at all, I have passed that age long time ago.

As to their service, it was great like 10 years ago. Now it is gradually getting worse and worse. This is called "making more efficient and profitable" and starvation wages are a part of this plan. But it is a different topic.

I wish it was so simple. Sadly it is not.

I called DHL immediately after this information appeared on their tracking page. It was like a hour later or so. DHL "could not do anything", the driver does not have a phone, so he/she can't be contacted. Not surprisingly because I think the drivers are not even emplyed by a DHL. Now the package will be returned to the sender, DHL was unable (or unwilling) to change anything like triggering new delivery or diverting to the another adress or anything similar. They said I should call the sender and arrange with them, that's all.

Signs of great service, no? :)

Ok, so I have called google. Google said, their process in this case is to refund the money and cancel the order. So I can order it once again, which is in case of N4 is currently quite a funny proposition ;) The guy at the support did apologise himself, but he also can't do anything.

Which I also understand, since it is not google themselves who handle the logistics in Germany, it is Tech Data who do labeling and shipping. So I can't simply call them and ask to send my package once again, they have no hotline desk and no business process for that. They are not much more than a "packaging machine".

So, that poor DHL guy effectively cancelled my order. Pray this is don't happen to you :)
[Nexus 4 General] williamvdh:
Still waiting for my order, experiencing the nice DHL service,

Nothing happened yesterday, this morning the following message appeared:

I immediately called DHL, explained it and they tracked it too, he then said: O no your package was just delivered to the last sorting center this morning at 08:41. I do not see any message like the one you see. I asked it twice again and then checked the address with him, no problems with that.

He said he hopes my package will be delivered "somewhere this week" :crying:
[Nexus 4 General] ComRaider:
My N4 is already in Spain (directly from Google Play, payed with a Spanish CC and with a Spanish leadership.

Hopefully (with a little luck) today or tomorrow get in my hands.
[Nexus 4 General] jkoljo:
After some thorough investigations DHL has confirmed the location of my two Nexus 4 phones, that are coming from Germany to Finland.

http://www.thelocal.se/45626/20130115/#.UPgMeSd0m24

This is not a joke :crying:
[Nexus 4 General] wewd:
No huhhuh, this is just absurd :D :(
[Nexus 4 General] the_fc:
Hello, why I've ordered 2 Nexus 4 16 gb on December 6 morning...And they haven't been sent yet? I've seen a lot of people here that have ordered after me and now are playing with their Nexus...Someone knows when next batch delivery will be? Google in a mail told me that it will be sent on 23's evening...I wish that they mean only...Not after 23's evening...
[Nexus 4 General] Qbsti:
My nexus 4 got delivered yesterday, but I will get it out next week because I need to deliver it to Poland. Can you guys tell me for what issues should I look? Like the speaker buzzing or etc.

Ordered on 13th December 6-7weeks
[Nexus 4 General] wewd:
Check for everything. If everything is ok and you are not willing to check other threads, then it's good.