yashsingh1/xdaforums huggingface dataset:
[Nexus 4 General] Sqwirtle:
This is exactly right. All you are doing is wasting people's time by filing something with BBB. You must have been that kid growing up who was the tattletale, lol.
[Nexus 4 General] echaru:
Calling a police is not helpful.

---------- Post added at 02:40 PM ---------- Previous post was at 02:39 PM ----------

Then thank me.
[Nexus 4 General] jmejiaa:
Read the terms you agreed, for sure there will be something there about the possibility of site not being updated in real time or some other ****.

Not saying it's right, but nothing will come out of it.
[Nexus 4 General] jamesey10:
to ease my anxiety about when my Nexus 4 will arrive, I've installed this live wallpaper on my Galaxy S (Vibrant) to make me feel like I have the device.

https://play.google.com/store/apps/details?id=com.androidwasabi.livewallpaper.nexusdot
[Nexus 4 General] echaru:
So when are we going to file a class action lawsuit against Google?
[Nexus 4 General] aphlipot:
Actually I just read the terms and Conditions about selling devices on the Play Store, there is nothing about subject to availability, or Google not being able to fill the order in the time allowed.
[Nexus 4 General] N!ghtgold:
So tired of being in limbo... Every time I get an email I'm about ready to pass out after seeing its not from Google.. They are gonna make me turn into the hulk if it don't get this phone by Tuesday lol
[Nexus 4 General] Zurginator:
Never.

Well that's an interesting development.
[Nexus 4 General] Sqwirtle:
Why would I want to hurt Google? That means I'd have to go to the, lol, iPhone.
[Nexus 4 General] ctowne:
Wish I could. I already sold it as sealed
[Nexus 4 General] undercover:
Nobody cares about that either... Well, maybe noobs :p

Welcome to Anonymous Nooboholics. My name is tinky.
[Nexus 4 General] TheFiveDots:
"Any delivery dates or times provided by Google (or a delivery agent) are estimates only and are not guaranteed."

From: https://play.google.com/intl/en_ca/about/device-terms.html
[Nexus 4 General] adamhlj:
Google's stock price when the n4 went on sale was around $666 (MUAHAHAH!!). It then took a dive for the next 3 days and bottomed out at $638 as of 10 am EST this morning. It is now currently at $648 per share. Not really rocketing their stock price....

:confused:
[Nexus 4 General] kayateia:
I didn't. I got a confirmation email about 30 minutes after I ordered (8:44 PST) and that's been the last I heard from them. No BO, no shipping info, still pending in Wallet, still says shipping estimate Nov 15th, still a pre-auth on my credit card. It's kind of surreal to be in this place, watching everyone else getting tracking numbers and BO notices and so on. Like, did my order fall off the table in the processing room or something? :D Maybe they'll notice in a few months and send one out then... >.>

I'm glad others are getting theirs though, no reason for us all to be in limbo. :) It was a big deal to me a few days ago because me and my SO were both ordering one, and we live 2200 miles apart, and it was a way for us to do something together. I wrote an app that sends thumbnails of new photos we take back and forth and I was looking forward to adapting it to a new screen resolution. :) (We both have a Nexus S right now, too.) But we're both in order limbo now, so I'm more content to wait.
[Nexus 4 General] jmejiaa:
You missed this:

Any delivery dates or times provided by Google (or a delivery agent) are estimates only and are not guaranteed.

https://play.google.com/intl/en/about/device-terms.html
[Nexus 4 General] Zurginator:
They didn't give me a delivery time. They gave me a shipping time. Nothing about that in the TOS. :silly:
[Nexus 4 General] aphlipot:
That does not state anything about the shipping time. The company told me when I bought the device it would ship out no later than November 15th, actually my play store account still thinks its shipping out then.
[Nexus 4 General] jmejiaa:
Ok-file your complaint, good luck.
[Nexus 4 General] Richieboy67:
I am as pissed as everyone but surely filing worth the BBB is going to far at this point. It has only been a couple days.. I can't believe someone actually did that.

sent via xda premium with nexus 7-Xbox live-loneleppard add me
[Nexus 4 General] djkinetic:
Limbo limbo limbo!!!!!!
[Nexus 4 General] aphlipot:
I didn't file a complaint, all I am saying is that according to the TOS Google is in the wrong here, and that is saying something since they wrote them not me.
[Nexus 4 General] TheFiveDots:
You are splitting hairs, my friend. And your Play Store account absolutely does not say anything along the lines of "no later than". It says "Shipping estimate: November 15, 2012".
[Nexus 4 General] jmejiaa:
I'm not saying they aren't in the wrong. All I was saying is filing a complaint will do nothing. Even if it's not in the TOS they will reply with a BS reply, BBB will happy and you're stuck in square one.

Or you can hire lawyers and really fight Google, that'll show them to be out of stock.

(not you specifically, I mean people filing complaints thinking they will get **** done)
[Nexus 4 General] nikeman513:
Lol good luck with that. I'm sure they have one of the best lawyers you can buy
[Nexus 4 General] aphlipot:
I may be splitting hairs, but that doesn't mean I am wrong. I did not say my play store acount said no later than, I said my play store account still thinks that when it is shipping out. But on Google's web site it says," please note that it may take up to 2 business days for us to process your order for shipment." So the 15th was two days.

---------- Post added at 08:55 PM ---------- Previous post was at 08:54 PM ----------

I agree complaints probably wont do anything.
[Nexus 4 General] Exel:
I wouldn't go as far as fighting Google.

I sent this to them, they probably don't care, but..

I know you guys are busy, but you guys should really get accurate information before telling things to people.

Shipping was promised to be 2 days via UPS, processing was only suppose to take up to 2 days.

It is now the 16th, my order is still 'being processed' as Google reps have told me many times.

I have not received tracking information nor have I gotten any response from you guys.

The lack of communication is what is driving Nexus 4 buyers insane.

Some people are getting placed in the backorder list when they were really early buyers.

You all must remember the Nexus 7 fiasco, why repeat it?

There were no pre-orders, how could you guys possibly oversell as some reps said?

There's no excuse for having people wait up to three weeks.

For a company as big as Google to drop the ball on this and not have the decency to even make a post or something regarding it is beyond me. Refunding shipping is not enough.
[Nexus 4 General] jmejiaa:
copy/pasting it now..
[Nexus 4 General] aphlipot:
Perfect.
[Nexus 4 General] Zurginator:
I don't really think it'll do too much, but I figured I might as well. It's better than sitting here twiddling my thumbs and paying an additional $50 in cell bills because of this mess.

If EVERYONE made a case? That might actually cause something to happen. I won't hold my breath for that though. :P
[Nexus 4 General] lowrider262:
I just got an email saying "your item has shipped"!....

unfortunately it was the case I ordered on ebay:mad:

fml
[Nexus 4 General] Apocaliptic:
What you thing after all this mess will google rating on BBB will be?
[Nexus 4 General] Zurginator:
Probably the same... nobody is messing with it. :P
[Nexus 4 General] TheFiveDots:
The way I see it, my confirmation email was the only place where language was used that would imply a committed delivery period: "Delivered in 3-5 business days".

Their TOS says that all delivery dates and times are only estimates and not guaranteed, thus invalidating that statement. While "nice to know", the date the order actually ships is irrelevant if the final delivery date is not guaranteed, and you'd be hard-pressed to find a court, etc. that would agree otherwise.
[Nexus 4 General] eep2378:
Anyone in Massachusetts get any tracking info?
[Nexus 4 General] echaru:
So I just called Google. Looks like they have a scripted response. She said exactly the same thing that other people on this forum said. If you are in the limbo, then yours are not back ordered.

But she checked my order and said that mine is shipped today and Google wallet will be updated by Monday. She also refunded my shipping charges.

So to anyone who read this, call Google and get a refund for your shipping if yours is shipped later than the 15th.
[Nexus 4 General] idividebyzero:
8gb delivered, its not updated to the newest version and needs an update, I dont know what the delay was about, if they arent updating why the hell werent they on sale on monday to avoid this weekend crap?
[Nexus 4 General] P00t:
What do u mean newest update? Android? It wasn't 4.2? When u received it?
[Nexus 4 General] crawlgsx:
*sigh* still no update. Being in Limbo for this long is f***ing ridiculous.
[Nexus 4 General] moore808:
Got one possibly two. Got a little click happy.
[Nexus 4 General] tuffCookie:
so sad...i made it to checkout and it was calculating tax and shipping...when it crapped out on me. now it's out of stock . :(
[Nexus 4 General] hev88:
Well. Looks like its time for the second round of the waiting game... the arrival. Got my confirmation email a few minutes ago and no its time to visit a Chuck Norris and wait instead of sleep. Anyone else get the bumper case also or just me

Sent from my Maguro
[Nexus 4 General] Marilius:
Well that's a load of horse****. Had it in my cart. Checking out. Site won't load my payment details. Reload. Out of stock. In less than 5 mins all the 16GBs were gone.
[Nexus 4 General] djkinetic:
ppl sayin its sold out but i can still add to card, just can't check out!!
[Nexus 4 General] Lancez:
"we are having problem processing your order, please try later." shyt!
[Nexus 4 General] joeski27:
Yeah for me everytime it "finishes" it says it "can't complete because of a technical problem, try again later..."
[Nexus 4 General] osi13:
I was sleeping when I heard the notification from Page Monitor. It worked, because I was able to pick up an 8GB.
[Nexus 4 General] crawlgsx:
I didnt want to take the extra -1-2 second chance of adding the bumper so now I am trying to order it separately, Server Error galore! lol.
[Nexus 4 General] rehughe:
I got all the way through...clicked accept and buy...then error.
[Nexus 4 General] djkinetic:
Sigh google why you make me wait for nexus 7 on the positive if i dont get the 7 right away my wii u will tide me over
[Nexus 4 General] Ajfink:
Dude. It's 2012.
[Nexus 4 General] spinkick:
GO GO GO!
[Nexus 4 General] takgeun68:
anyone got confirmation email? i got mine through, money has been deducted from my bank, but nothing yet....anyone?
[Nexus 4 General] Slimgym20:
Still sitting at "purchase will complete momentarily." Tried going back to start and said cart was empty...So maybe it has gone through?
[Nexus 4 General] joeski27:
Yeah nothing is sold out as of yet, just HUGE problems with the purchasing end of things...
[Nexus 4 General] kenfly:
Same here
[Nexus 4 General] fatttire:
guys i had all these issues, keep trying, wait for the circle, refresh as soon as the circle disappears or you get an error message.
[Nexus 4 General] phantomevo77:
Got to the point where it says "Your purchase will be completed momentarily".. Bank got charged, but no confirmation from Google and items still in my cart.... WTF
[Nexus 4 General] joshyy_rey:
Welp, back to S3 section for me, it's been nice knowing you guys, hopefully see ya in 3+ weeks lol
[Nexus 4 General] echaru:
Are you serious? You got it before us and you still complaining!
[Nexus 4 General] eliter1:
Has anyone received their Nexus without receiving tracking info?
[Nexus 4 General] idividebyzero:
They ship with the same pre-release software the reviewers got, meaning no photosphere or lock widgets. You would think it went on sale tuesday because they needed time to update the phones, but no, now a lot of people will have to wait until monday to get it.
[Nexus 4 General] jmejiaa:
Did you really think they were going to unpack every phone, turn it on and let it update?

Most releases now a days are tuesdays because IIRC that's the start of a sales week(don't know the official term).. If they released on Monday they would see monday sales for one week and then the rest of the week would be a set of different sales.
[Nexus 4 General] djkinetic:
Its gonna be a long weekend, i'm about 99 percent sure I wont hear anything from google till sometime next week if that.
[Nexus 4 General] TheFiveDots:
They ship with an older build of 4.2 and need updating out of the box. Remains 4.2 though once updated.
[Nexus 4 General] Richieboy67:
Google handled this launch horribly but they did nothing against the law and I am sure the tos covers all of this.

Everyone needs to relax and see what happens. It is a phone, not a lifesaving cure that you need to live. if you have to wait an extra day I am sure you will all make it.

I am also toured of hearing people who managed top get there order through faster act like they deserve anything more than those of us that wasted the entire day trying. I had my cart full numerous times very early only to have it fail.

I guess at this point I have just finally accepted that I will get it when I get it. I guess am starting to get tired of the crying and I did enough of that myself too.

We will get through this and I am sure we will all have our phones quickly. Filing complaints, etc is going to do nothing but maybe piss off some managers.

sent via xda premium with nexus 7-Xbox live-loneleppard add me
[Nexus 4 General] crawlgsx:
I hear ya. :mad:
[Nexus 4 General] echaru:
I don't think Google works weekend. So make that 100%.

---------- Post added at 03:18 PM ---------- Previous post was at 03:17 PM ----------

I'm still taking them to jail.
[Nexus 4 General] crawlgsx:
I disagree, I think Google should hear from the people how AWFUL this whole experience was for many of us.

Walmart treats me like a better customer than Google has.
[Nexus 4 General] ctowne:
Enough with the complaining. Seriously.
[Nexus 4 General] eep2378:
Someone earlier today in this thread, did. No tracking, no email, no back order email, nothing, and it showed up today.
[Nexus 4 General] 0.0:
any charges to his bank account or something? thats important too...
[Nexus 4 General] crawlgsx:
Good luck with that. :silly:
[Nexus 4 General] echaru:
NEVER!
[Nexus 4 General] P00t:
Wow that's some bull crap. I thought it would come with the latest android. No need for updating....
[Nexus 4 General] irishrally:
"Shipping ESTIMATE: Nov. 15th."
[Nexus 4 General] TwinkyOfHope:
I just called and spoke to a CSR. She sounded tired/high. Anyways, I've been in limbo (only e-mail I ever received was the order confirmation, never received back order email). She asked if I received the back order email and I said no. She told me if I don't receive shipping info within the next 24 hrs then I should call back and I was probably on back order. :( still crossing my fingers
[Nexus 4 General] shadvich:
They released an OTA for lockscreen widgets on the day of launch.
[Nexus 4 General] P00t:
U got urs doesn't mean u can tell us what to do...u were in our shoes before.
[Nexus 4 General] nstanaj:
It takes about 3 and a half minutes to update, it really isnt that big of a deal
[Nexus 4 General] TheFiveDots:
Why? What's the big deal? Waiting for an absolutely final version would delay production and packaging, etc. This is just a far more efficient use of time.
[Nexus 4 General] digitalsmoke:
Ordered a 16gb N4 at 11:35 EST. I have called google several times. Each time with I get a different answer. From It's back-ordered, to it should ship Nov 15th, to It is still processing and has not shipped. It's kind of upsetting not knowing when I will receive the phone since it to be a birthday gift next week :( Very upset with how they have handled this launch. My play account says it will ship.... yesterday (the 15th) and my Wallet account just tells me Google got the order... *sigh*
[Nexus 4 General] Simer03:
Anyone have any luck getting your shipment held at a location and possibly picking it up tomorrow instead of waiting for Monday ? Unless they aren't open at all on Saturdays

Sent from my Nexus Prime
[Nexus 4 General] P00t:
Oh Lol I thought it would take log ass time. I never updated my phone using ota update. So i wouldnt know about it. Always flashed new roms . Sorry for the inconvenience.
[Nexus 4 General] irishrally:
Maybe while you're waiting for your phone you can clean up your sig. There would be 3 posts per page if everyone's looked like yours.:silly:
[Nexus 4 General] eep2378:
It's here: http://xdaforums.com/showpost.php?p=34222538&postcount=2341

Apparently his pending bank charges disappeared, but he still received it. I don't think I'll be that lucky.
[Nexus 4 General] kgeissler:
What sucks is I own Google Stock. It peaked at $757 at the beginning of October. :( I wonder if I call Google and tell them I am a stockholder if they will ship my N4. :)
[Nexus 4 General] djkinetic:
I held out hope that would happen to me, but the ups guy came in the office and dropped off a different package...so no such luck =/
[Nexus 4 General] 918273645ams:
errghhh i wish i didnt have to wait until monday >_<
[Nexus 4 General] Simer03:
I talked to UPS and she said that packages shipped today will arrive Tuesday...

Sent from my Nexus Prime
[Nexus 4 General] Zurginator:
No, the point of a Nexus is fast updates. Which is ironic, because that's one thing none of us are getting about the order/shipping process.
[Nexus 4 General] ctowne:
No I didn't get mine. That one wasn't for me. That was an 8gb, mine is a 16 and got backordered so I'm in the same boat as most of you.
[Nexus 4 General] echaru:
Your wish is not granted.

---------- Post added at 03:42 PM ---------- Previous post was at 03:41 PM ----------

Doesn't matter at lease one is coming your way. Zero is coming to us.
[Nexus 4 General] djkinetic:
Can't we all just hold hands and sing kumbaya in limboland :victory:
[Nexus 4 General] Richieboy67:
The posts that are basically saying that nothing is happening are too funny..

sent via xda premium with nexus 7-Xbox live-loneleppard add me
[Nexus 4 General] djkinetic:
meanwhile another hr has passed and not a peep from google, to keep myself occupied flashing 4.2 on my gnex =)
[Nexus 4 General] P00t:
Offtopic: but once custom rom pops out its even going to be even more wilder!?
[Nexus 4 General] irishrally:
Live blogging from the ****ter at work. Stay the course people. Strategery. Banners.
[Nexus 4 General] optimiss:
To be fair, people were doing all sorts of browser spamming for hours after they sold out to get extra orders in. I bet a lot of orders went through that shouldn't have.
[Nexus 4 General] fullmetal2k:
Well, I been at work for most of the day, no ups package for me yet, order is still pending with estimated shipping for Nov 15 and my CC still has a good on the full amount. My order was made at 1:21pm est
[Nexus 4 General] ctowne:
At least you didn't sell your Gnex to buy the N4 like some of us smart people :silly:
[Nexus 4 General] Exel:
Then those people who ordered after X;XX AM/PM should be put on pre-order. And they should state why.
[Nexus 4 General] ctowne:
I'm sure the browser spamming is what messed everything up, as far as backorders go.
[Nexus 4 General] djkinetic:
LOL i learned a long time ago never sell the phone current phone before the new one comes in lol...it sucked one time having to go back to an old non touch screen nokia. oh the horror, i still cringe at the thought lol.
[Nexus 4 General] ctowne:
I've got an old samsung flip phone to use until/if my n4 comes. I honestly don't mind it. It's a lot smaller in the pocket and you dont have to worry about breaking glass and whatnot.
[Nexus 4 General] echaru:
I didn't sell my phone because no one wants to buy an old outdated android.
[Nexus 4 General] afbengochea:
My brother sold his and has to go to a 3G (not 3GS) iPhone with a cracked screen and running slower than molasses
[Nexus 4 General] icecicle:
Omg those 3g's are SO slow !!!!
[Nexus 4 General] echaru:
That's what he get for being a traitor.
[Nexus 4 General] echaru:
On another news. I am still in the limbo land. ;(
[Nexus 4 General] x3phyr:
I was very pleasantly and confidently reassured by a nice young lady that if you haven't received the email with the back order information, then it does not apply to you. Apparently there has been some delay getting the tracking numbers out to people from UPS so those who shipped today may not get it until tonight or until Monday. I'm still hoping to get a ghost phone. No back order email, no shipping confirmation, no credit charge, yet still having the phone.
[Nexus 4 General] djkinetic:
They really are, its funny cuz I dont remember the original iPhone being that slow lol

---------- Post added at 03:12 PM ---------- Previous post was at 03:11 PM ----------

Its gettin real cozy in limbo land atm lol

---------- Post added at 03:14 PM ---------- Previous post was at 03:12 PM ----------

Got this email about 19hrs ago really didnt know what to make of it:

Thank you for contacting us.

After reviewing your account, I can confirm that your order has processed, for only 1- Nexus 4 16gb. You can check the status of your order any time at https://wallet.google.com/view/receipt?t=redacted

Due to high the volume of orders we are working to ship all items in your order as quickly as possible within a 3 week timeframe. You will receive an email confirmation as soon as your order is shipped and on it's way.

If you have any further questions please feel free to ask.

Thanks,

Ray

Google Play Support

That email confused the hell outta me cause it was the official backorder email yet it says my order is processed but could take 3 weeks to ship, i'm like LOL :confused:
[Nexus 4 General] ctowne:
Ooo yea that's pretty funky
[Nexus 4 General] TheFiveDots:
You can thank iOS 4 for that. 3G was acceptable with iOS 3. Version 4 just killed it.
[Nexus 4 General] sjberlyant:
From what I understood after calling play support is that "back-orders" have been processed but not shipped yet and it will take up to three weeks for that to happen, shipping based on what time you ordered. Imo back-order is an awful word to use if this is truly what's happening.
[Nexus 4 General] kayateia:
I think they are learning more from us than we are from them. :D Honestly I'd take anything you hear from a CSR with a big grain of salt. Their messages have gotten more and more generic over time because they aren't sure what's going on either. This is the pinnacle of that thus far: your order is processing, ship as soon as we can... within 3 weeks.

*limbos*
[Nexus 4 General] mackster248:
Can't believe people are actually filling complaints and getting this angry lol.

I got back ordered, but oh well, what can you do. They're refunding me my shipping, seems like enough of a compensation to me. Once I get the phone, I'll thank Google for an awesome device.

Good luck all.
[Nexus 4 General] thunter5000:
Mine was delivered at 11am this morning. Went home and picked it up from the leasing office on my lunch break. It's so fast.
[Nexus 4 General] destromas:
Ordered at 11:36 EST... no news... but no news is good news, right? I'm glad I don't care as much as some people here though. Seriously, you'll get it when you get it. Nothing you type on XDA makes it faster.
[Nexus 4 General] echaru:
You got that?

This what I got

Thank you for contacting Google Play. Unless you receive an email with subject “An update on your Nexus 4 Google Play order”, your order is not affected. And you should be receiving a shipping confirmation soon.

Thanks,

Kianna

The Google Play Support Team
[Nexus 4 General] crawlgsx:
I don't complain in hopes to make it come faster, like you said, it will come when it comes. I have a brand new lumia to keep me company.

I am just venting frustration and anger at the lack of communication.

-From Limbo Land
[Nexus 4 General] ctowne:
I like the shipping refund too. Wouldn't mind a bumper thrown in there as well :angel: