[AT&T Samsung Galaxy S II SGH-I777] StoneComputers:
For All of you who have data issues with the SGii from ST

OK so I decided to return my phone for a few reasons. The biggest one was the bad data. I bought a new time card two days ago and I was thinking the bad data was from the throttling. Most people think this as well. (every post that mentioned this has at lest one person say "its probably ST throttling your data" well I was one of those people too because I thought I was having the same issue and I knew I was in a throttle state after I switched phones and because the iPhone I had didn't have the proxy settings I assumed that I was circumventing the throttling and the bad data, and app discos were from the fact that this phone was locked to the proxy. Well with buying a new time card (didn't fix it) and also rooting the phone then changing the APN settings (still didn't fix it). I tried all of the tricks I found on the net (most of the people posting have the same issues and these tricks help sometimes but never fix the problem all together) So I decided to bite the bullet and return the phone. I restored the phone with stock firmware (also noticed that the phone keeps count on how many times a custom kernel has been downloaded to it) and brought it back to Walmart. I got a new phone (it came in the day before Christmas so defiantly a different lot then the one I had) I had to call ST when I got home, because as soon as a phone is returned to Walmart it is hooked to the ST system and is locked out of your account and the network (So if you ever got a returned phone don't buy it its black listed until it gets back in their system) So I couldn't just go on the website and activate the phone. So I get the phone working and the guy asks me why I returned the phone I had, I had nothing but time so I decided to tell him all about the issues with these phones and how they are working just enough not to toss the thing against the wall but still not satisfactory. I told him how I had to click refresh on websites many times before they load and some APPs don't work at all. I also told him the problem is not constant but can make it happen just by clicking websites until it happens. Then when my phone turned on I saw that in fact that this brand new phone was doing the same thing, webpages not loading or halfway loading without pics, some apps not working at all, even their trackfone website wouldn't load most of the time, (forget about their link to Facebook, no matter how many times I clicked it nothing, and it works on wifi.... so after an hour of him trying things (even if the site worked I tried it again until it didn't work so I could tell him it was still messed up... He tweaked things on his end to the point where things didn't work at all and all the way to the other end were things were going faster then my home network (when they worked but still they dropped out and stopped working randomly) so I got sent to tier 2 support and I actually got an American my call lasted an hour after their lines close so YES since it was after hours in the Gandhi Club but I had already been on the phone with them so they transferred me to their tech office in Miami. She was a nice girl who sounded like she knew her stuff she tried to call AT&T and find out what was going on with this area, but I told her my BYOP SIM worked AWESOME even when it was throttled it may have gotten slower but never not connected. So she tried a few things to no avail she said it was late and she couldn't get a hold of tech support from AT&T so she is calling me back tomorrow... she knows of only a few occurrences of this happening since almost ZERO of these issues get pushed up the pipe to their offices (I guess if the Indian tech support doesn't handle it they don't get paid as much as if they could just mark it off as helped, so they don't even report issues if they don't have to, so if you called and told them about this issue or called about it and told them that the App doesn't work they blame the app or they blame your throttling IF YOUR THROTTLED YOUR INTERNET WILL STILL WORK!!! IT WILL JUST BE SLOWER NOT DISCONNECTING OR LOADING WRONG!!! anyway I told her that I would get some links for her of this happening from other people she told me she would look at them and she just got return numbers today on this phone and they were higher then usual so she is going to see about pushing out and update to either their proxy or the phone itself so if you have any links to forms (even this one) send them to me since I will be sending them ALL to her... she wants to fix this and any problems she can... she thinks the tech support is a joke because these are the same people who answer the phone for other products and they follow instructions on a screen to help us THEY HAVE TO TECHNICAL KNOWLEDGE!!!! THIS IS A EMPLOYEE OF TRACFONE TELLING ME THIS ABOUT THEIR OWN TEAM!!! We all knew this but to hear it from her meant the world to me... I had a really long talk with her, she was sooo nice and I really believe that she will do something about this... I will score Google for links to forms on this topic for this phone.... I know this is a lot to read but I think Ill have an answer tomorrow night (or tonight if you want to be technical)

I need any facts you have on the SGH-S959G or links about the problem I can give the TracFone rep would be appreciated so we can get down to business on this phone.... thank you and have a wonderful day! I hope you all are enjoying your cheap phone service and have a great new year....

Dustin Stone

StoneComputers