yashsingh1/xdaforums huggingface dataset:
[Nexus 4 General] rahulmr:
Customs clearance

Hi all,

I do have a question here.. I have ordered nexus and is in hsg in uS. they are expecting to ship it today or tomorrow.

As i am from TN, it would be cleared in chennai. So for some reasons if i am getting a huge duty is there any chance to get it reduced ?

I do want to know what could be the max duty they can levy ?I think its 4 -5 % . Can the make it more for some other reasons ? I have seen that someone has quoted 2.5 K as they checked the price in eaby and it was 28k and hence the duty to be 2.5 k.

So the invoice no value ? And would the DHL be calling me after all the paper works are ready ? or just before that so that i can tell that all those phones got imported for a lesser value and cannot be more than 1.5 K ??

Pleas do help me if anyone is aware of these facts :confused::confused::confused:
[Nexus 4 General] .Harshit:
Please can anyone tell me their experience between DHL and Fedex. My concern is that i have read Fedex packages are opened during by customs. Is it the case i am using hopshopgo to ship out the device.

Thanks in advance!!
[Nexus 4 General] Dragooon123:
Re: Nexus 4 Indian Thread [Pricing, Availability, Reviews, Support and More]Nexus 4 I

Almost every courier have their packages opened by customs, almost all of mine have been. They're not really a problem.
[Nexus 4 General] anton407:
Nexus 4 received!

Hi Guys,

Following are the stats of my nexus 4 order-

1) Order date- 9th Feb

2) Google shipped on 20th Feb

3) Comgateway received the phone on 22nd Feb. Paid the same day.

4) I received the phone today.

Got charged 1600 for customs but what the hell!

I'm loving the device till now. Thanks for all the help guys!
[Nexus 4 General] eddy4823:
hey guys, some queries...

1. can't the payment be done via Debit card on google play store ?

2. comegateway or hsg ? which one of them shud i prefer ?

3. will the box of Nexus 4 be opened during transit ?
[Nexus 4 General] Shreyas214:
Hey guys ordered from Hopshopgo..booked nexus frm google on 31st jan n package was delivered to me by hopshopgo on 11th feb....
[Nexus 4 General] keyrun8:
1. Yes it can be done, but most of the people here have used credit card, but it can be done by debit card also.

2. PPObox is my choice, but both HSG and CGW are the same IMO.

3. Opened in case of CGW and HSG, unopened in case of PPObox.
[Nexus 4 General] Shreyas214:
Hey eddy4823 ... Ya u cn use debit card fr transactn as i hd also used it...i wud prefer hopshopgo....n no da box is nr opened in transit as wen i orederd dey told me to chk if nythng is damaged or not so i hd to open the box so if nythng is damaged may b dey return..no idea abt dat..:)
[Nexus 4 General] mahesh1989:
N4 case

Has anyone tried to see if cases are available in stores in mumbai(heera panna or manish market)??

:confused:
[Nexus 4 General] X0LARIUM:
I've received my GadgetShieldz today. Wondering how to apply it. Any help?

Sent from my Π Σ Χ U S 4.

---------- Post added at 06:30 PM ---------- Previous post was at 06:28 PM ----------

U better wait for NVIDIA Phone Phoenix ...

Sent from my Π Σ Χ U S 4.
[Nexus 4 General] NishantM:
Watch some youtube videos of application of similar products like xtremeguard, zagg etc.
[Nexus 4 General] D3LeT3:
Package has been cleared by customs but physical handing over of package back to DHL is pending. Sometimes handing over takes place at night,in which case package will reach Pune tomorrow morning, otherwise during the day and then Product will be forwarded to Pune. I think your status will be similar IndDoc.

I was told customs charges are Rs. 790 but this amount will increase as handling charges will be added when package is physically handed over to DHL.

I think we can expect delivery tomorrow or day after tomorrow max. Fingers crossed to have a sealed box and with no buzzing or any issues.
[Nexus 4 General] ddz334:
Thanks to all

This is the time line for me (Borderlinx -DHL)

order : Feb 8

Google received order : Feb 8

Shipped :Feb 13

Arrived at Borderlinx address : Feb 13

Shipped : Feb 14

Reached Bangalore : Feb 18

Customs cleared : Feb 20

Shipped to local address : Feb 22 (delay due to general strike of 2 days)

Received : Feb 23

Total : 15 days

Cost split for me

Phone : $ 349.00

Shipping : $ 13.99

Tax : $ 24.80

Borderlinx (including customs) : $ 46.96

Total : $ 387.79 + $ 46.96 = Rs. 23360.92/-

I have made a detailed info herehttp://bijopaul.blogspot.com/2013/02/nexus-4-in-india.html
[Nexus 4 General] D3LeT3:
If you're only shipping a phone then ure eligible to be charged 2% Customs duty. If you bundle an accessory the uncertainty of being charged at 16% on total value of shipment is a possibility. If you are charged more, you'll have to take the legal route and lodge a complaint with the Public Grievance Cell here. It might be a long procedure but if you are charged excessively more than the 2% then go for it and fight it out.

If DHL needs an invoice they'll ask you for it. You should track your package till Mumbai and then call up DHL on 1800-111-345 and add your telephone and email address so they contact you immediately if Google invoice is needed. The invoice is the first email you received from Google or you could take a screenshot of your Google wallet page and forward it.

As to calling DHL before customs clearance, I doubt that would make a difference but no harm in trying right? And besides DHL Express Support is extremely helpful/patient. I read somewhere that Chennai Customs aren't as random as Delhi and Mumbai when it comes to charging duty.
[Nexus 4 General] Rekursion:
:victory:

Package delivered to NY Warehouse of PPObox just now.

PPO website still showing "AWAITING THE ITEM FROM SELLER" (As expected :p)

I'll pray that they ship it to India today itself. :fingers-crossed:
[Nexus 4 General] IndDoc:
Awesome, thanks. Did you call up DHL? My status still hasn't budged from "clearance delay" :( 790 sounds pretty reasonable, actually! I hope the handling charge isn't too much.
[Nexus 4 General] piyush946:
very high customs charges in delhi

my n4 8gb is out for delivery in bhopal today or tomorrow. i talked with dhl helpline about the delivery and they confirmed that the device will be delivered by 48 hrs and when i inquired about custom charges they told me that it is 2217 inr(1102 customs + 1250 dhl handling charges). are we suppose to pay dhl as handling charges? i hvn't read anything regarding paying such a huge amount as handling charges?

plz advice
[Nexus 4 General] harshag:
PPOBox

Question to PPOBox Users !

Last night got the invoice from PPOBox to complete the payment online. I paid via my card.

1.Does this mean that my phone has got out of Mumbai customs? and ready for local dispatch to Bangalore?

2.Do i have to pay anything extra to the Blue Dart courier guy who delivers it to me in Bangalore ? or the shipment charges include this delivery as well?
[Nexus 4 General] AkshayHegde:
Hey

Hey where did you see that option awating from seller. According to google they delivered the phone to the address. PPObox website ive just been checking the My shipments tab. Is there some where i need to check?
[Nexus 4 General] IndDoc:
Damn, that's a lot. Never heard here either. Can someone advise?
[Nexus 4 General] akhz99:
Even m thinking of getting in bhopal let me know the charges. Which u actually pay.

Sent from my XT910
[Nexus 4 General] piyush946:
damn

yeah... DAMN!!!!!! thats the right exprression............xx
[Nexus 4 General] akhz99:
Yesterday i went to dhl for some work.. they said anything entering pune will be charged with octroi.. still let me noe asap if u were charged and how much.. coz someone just posted he was charged 1100 as handling charges in bhopal. That was my otger option.. thats like paying octroi only.

Sent from my XT910

---------- Post added at 07:57 AM ---------- Previous post was at 07:56 AM ----------

Tell them.. what handling charges thats max. 3-400 hundred

Sent from my XT910
[Nexus 4 General] piyush946:
play store - 17003 inr

comgateway - 1550 inr

customs + dhl handling charges - 2217 inr (sucks)

total - 20770 inr

for 8 gb model
[Nexus 4 General] akhz99:
Why dont u go to the mp nagar maine storr at 10:30 and shout and them.. take ur id for collecting the package over there only.. sometime over the phone they may over quote the handling so let me know please.

Sent from my XT910
[Nexus 4 General] akkiman:
Officially there is a 2.06% custom duty on mobile phones. I quite don't believe what the borderlinx rep had to say.

I purchased using SnS. Since the shipping has a 1lb weight, the shipping charge is ~692rs

I expect to pay around 400-500 for customs and probably an octroi since Pune has an octroi charge :(

So probably around 1100 - 1400 depending on where you stay in India.

I hope this helps.
[Nexus 4 General] akkiman:
Attaching the custom duty list from Shop & Ship
[Nexus 4 General] H4CK_H0PP3R:
WHY NO ONE IS ANSWERING ABOUT INTERNATIONAL DEBIT CARD ? Anyone tried it or not ?
[Nexus 4 General] akkiman:
No never attempted to use an international debit card. But HDFC virtual cc works.

You could check with your bank if you can setup a virtual cc.
[Nexus 4 General] H4CK_H0PP3R:
& Suppose i preporder then when i will be charged by my debit card ?

Is it possible to cancle order if yes will i get full refund after such charge??

My frnd sister will leave US on Dec 28 , So phone should reach before she leave US. !!!

---------- Post added at 09:00 PM ---------- Previous post was at 08:57 PM ----------

Virtual cc service is free or charges for it ?
[Nexus 4 General] akkiman:
For HDFC it is a free service
[Nexus 4 General] rufh_s:
I ordered mine using icici international debit card.. delivers in 2/3 weeks :)

Have been charged approx 23k in few sec. Of this order, hope I get it as soon.. current status: pre ordered
[Nexus 4 General] njankit:
Have ordered the phone today using hopshopgo, I'm in the 6-7 weeks shipping bracket. Anyones knows the breakdown of the total cost of shipping from hopshopgo? Like how much is the fuel surcharge, domestic shipping?
[Nexus 4 General] shanmugaait2000:
Guys. I m trying to order from play store using my cc but when I hit proceed and buy it is saying "order was not placed due to technical failures"

I tried with a cc which belongs to my frend who lives in US. No success :confused:

I am accessing US playstore through vpn.

Wats wrong here?? Please help me guys if u have any tips to place the order. TIA..
[Nexus 4 General] njankit:
Try with a different Google account, also if you are not already using the unotelly dns, try with that.
[Nexus 4 General] anshumandash:
Hopshopgo web site has the shipping calculation which gives complete breakup of charges. Its really detailed. Please check that out.

Sent from my Nexus S
[Nexus 4 General] ed10000:
My thoughts exactly. That is why I didn't hesitate to place an order from the Play Store even though it may be mid-December before my shipment arrives.

That's pretty awesome pricing man! Any idea what courier service they're going to use? I used MyUS - $10 sign up fee, and around $60 est. shipping fee. They ship via FedEx Priority.

Posting in caps is considered rude and won't make anyone want to help you. Also, instead of asking EVERYTHING you can think of here, please take time to Google first or use the search feature on the forum and only if you still can't find what you're looking for, ask here.

---------- Post added at 09:27 AM ---------- Previous post was at 09:25 AM ----------

What was your order date? 13th or 27th? My order status in the Play Store is still Pending. Could you also post a screenshot of the Play Store orders page if it isn't too much trouble? :)
[Nexus 4 General] TheQuarterMile:
How much tax+shipping did PlayStore charge you to ship to a hopshopgo address?

I heard they operate from a state with no tax..

So want to know the total price of phone +shipping and customs.
[Nexus 4 General] xpress7:
LOL, I think I was 8th in the list when I ordered as far as I can remember :) So if he delivers your order, probably mine too ;)

Now the list is showing only last 100 orders.

I think we need to wait some more time to get a bumper till some one sells it on ebay. But I hate using cases and bumpers, they will spoil

the look of our mobile. But our Nexus 4 will force us to use one, sure. Currently I am using Motorola Defy, which is damn hard phone, I really love it. It is water and scratch resistant. I don't have any case for my mobile, even I don't use a screen guard. It survived some major bumps with little scratches. I can't imagine that with our Nexus 4. And you know how I clean my Motorola Defy when I find lot of Finger prints and oil? I will just simply put it in a bucket of water and cleans it thoroughly. Everybody shocks when they look at what i am doing.. its funny :D

I miss all this fun with Nexus 4 :(

Ya if he keeps taking long time I have to cancel mine too.. My credit amount has been on hold , and i can't use it to purchase others.
[Nexus 4 General] karanits:
You were charged an exchange rate of 58? Normally its not above 56 max. Paypal exchange rate is 57 right now.

Who else have bought using indian cards? What exchange rate were you charged? This info would be good for others who are sitting on the fence about buying N4

Sent from my GT-I9000
[Nexus 4 General] NishantM:
Got a reply from cart2india today.
[Nexus 4 General] ImSherlocked:
How to register on hopshopgo? Is paypal account mandatory?
[Nexus 4 General] IllUMINATUz:
COD here..

http://www.maniacstore.com/Google-LG-Nexus-4-16GB-price-in-india.html
[Nexus 4 General] Dragooon123:
Mine should arrive by Monday or Tuesday :D
[Nexus 4 General] aravindun:
what is your order number ?

I mean what number are you on thepre order list ?
[Nexus 4 General] Dhiraj:
Nothing extra you have to pay.
[Nexus 4 General] piyush946:
That's blur dart office there... all the mess was done by dhl guys and they are in Delhi...

Has anyone paid 1250 inr to dhl ????

xx
[Nexus 4 General] Rekursion:
You'll see it when you track your package using your reference number.

My package has been shipped to India (or at least that's what the email says) and the site is still showing "AWAITING THE ITEM FROM SELLER". :rolleyes:
[Nexus 4 General] akhz99:
Blue dart and dhl are the same in India.. same office also.. just go there

Sent from my XT910
[Nexus 4 General] sumy08:
:confused: What are you talking about man, I am expecting one in Noida, at my Office Address, Is it something to worry about ?
[Nexus 4 General] nitin.chobhe:
I also got it from DHL-Bluedart and there wasn't any handling charges apart from Customs and Octroi (in Pune)... And I've read on this forun that DHL has charged Rs 300 as handling charges. Rs 1250 is way too much...
[Nexus 4 General] akhz99:
How much did u pay .. for customs and octroi separately??

Sent from my XT910
[Nexus 4 General] anubhav77:
DHL shipment question

Folks,

I have ordered an N4 16GB through comgateway and it is currently in transit through DHL(express shipping). The shipping details on DHL site show following:

Shipment Details...

From

GATEWAY EXPRESS, INC.

Portland , OR 97230

United States of America

To:

In- , India

Shipment Information:

Ship Date: 02/25/2013

Pieces: 1

Total Weight: 1.0 lbs Note on Weight

Ship Type: Package

Service: EXPRESS WORLDWIDE nondoc

Description: CELL PHONE

Please note no address specified in To. Is this normal or something I should be worried about ?

Thanks in advance.
[Nexus 4 General] IndDoc:
Damn! Just got off the phone with DHL. The Mumbai customs is claiming that the phone is undervalued. WHAT THE HELL! I declared the phone to be USD 349 What do I do now? They're asking for a proof of price. Anyone faced something similar?
[Nexus 4 General] akhz99:
Just send the first mail from google.. it has all the details if u want u can also along with the first mail send a screenshot of the google page which states the price..

Sent from my XT910
[Nexus 4 General] piyush946:
Custom clearance charges - 1102

handling charges - 1250

That's it.... I talked with the dhl cc and they say that I will have to pay the amount in full anyhow.... no way out.... they say it may be due to showing undervalue of the product however I showed the exact 299 USD value of the mobile.... god knows wot happened......

It feels like I am being openly looted....
[Nexus 4 General] atulalvenkar:
There was a post here couple months back from a guy who ordered N4 to Noida. He got a call from DHL Delhi and they asked him to

submit form 39. They did not allow him to do a manual pickup from delhi as it has to be authorized by seller which was HSG.

If you are lucky they won't ask. If they do ask, contact HSG/PPOBox and ask them to instruct DHL that you'll be doing a manual pickup.

Then go to Delhi and collect it manually.
[Nexus 4 General] akhz99:
What do u suggest should i ship in pune and try my luck with octroi or ship it in bpl and try my luck with dhl??

Sent from my XT910

---------- Post added at 10:06 AM ---------- Previous post was at 10:05 AM ----------

Btw if it was undervalued then u would have to pay customs not to dhl

Sent from my XT910
[Nexus 4 General] sumy08:
Will HSG help me in this regard, I mean, I have just contacted them to change the address to delhi but they are unable to do so, m very worried now.
[Nexus 4 General] Rekursion:
Send the Google invoice mail to them. Play Store link to Nexus 4 won't work, otherwise you could have mailed that too. Send a screenshot of that page. Btw which forwarding service did you use?
[Nexus 4 General] IndDoc:
I did that just now. Now hoping for the best. ****ing mumbai customs. I used comgateway/DHL Express, expediated shipping. Maybe that's why. I read that standard shipping uses bluedart, which process the orders at B'lore.

---------- Post added at 05:49 AM ---------- Previous post was at 05:47 AM ----------

Ask them what do you mean undervalued? Forward them the Google receipt mail. Tell them that everyone is getting charged 300-400 max, how come you are charged this much. FIght for your right man. This is not fair!
[Nexus 4 General] akhz99:
Standard is fedex. And you cant really know that on which customs ur package may land up

Sent from my XT910
[Nexus 4 General] IndDoc:
This is normal. Did you mention your city in the address? They don't have an option for city. I used the address lines to add my city there itself. It doesn't show up in cgw site, but when it ships, it'll show up in DHL tracking.
[Nexus 4 General] akhz99:
The problem with comgateway is they paste the delivery slip from google which does not state the price..

Sent from my XT910
[Nexus 4 General] D3LeT3:
Edit: Already answered...my bad.

Damn man! Check out this post. Mail them your invoice where the amount of $349 is displayed.
[Nexus 4 General] dinz.s.k:
Nexus 4 Octroi in Pune

Hey Dude,

I am from Pune too and there is no Octroi charge at my office which is in SEZ area had brought a lappy, hdd from ebay no octroi was charged. So not every place in pune will be charged with octroi if u have some frnd of urs who works in Hinjewadi Ph2 ask him to collect for you there...
[Nexus 4 General] AkshayHegde:
Hey

Hey man,

When I ordered from google play store the final price came at 377.51 dollars that is after including some extra charges during check out. I think thats why they said its undervalued. Atleast i think thats one area where u might have gone wrong.

---------- Post added at 11:02 AM ---------- Previous post was at 10:56 AM ----------

Yes what I have done is stupid but i really need somehelp.

Like a genius when I ordered from the play store I did not mention the postbox number or the unique package ID just my name.

I tried contacting PPObox support through mail or telephone with no response.

UPS delivered the package yesterday and it was signed by a guy there.

Any Ideas where do I go from here?

(Really tensed here so hope no bashing happens)
[Nexus 4 General] akhz99:
Nope no one in hinjewadi... . I stay in baner so have to pay i guess.. or i can ship it to you :D

Sent from my XT910
[Nexus 4 General] piyush946:
Try it in bhopal, I would suggest.... mine was the case of under valuation however I showed the exact value... the custom guys considered the mobile to of 326 USD however the actual value is 299 USD which was also shown by me. I will pay the amount for now but i am looking for options to take up the issue with those idiots...

Suggestions on how to deal with custom guys are invited.....
[Nexus 4 General] ashishv:
Oops..........
[Nexus 4 General] IndDoc:
I did that. They are now asking for an 'authorization letter'. I have asked them what does that mean?!

BTW what's the status of your order?
[Nexus 4 General] D3LeT3:
My package is in Pune.It'll leave the head office at 12 and be at my place before 4pm apparently. They also said I've to only pay the Courier guy 790 bucks which is surprising cause I'd expected atleast 1000 as Customs and 850 as Octroi. Hope no tampering has been done with my package. The low price is scaring me.

I think you should ask DHL to clarify that the package is for individual use. I dunno what Authorization letter they're talking about but sounds like Customs has mistaken your package for a commercial import of some sort.
[Nexus 4 General] akhz99:
Please let me know how much u pay at the end when the package arrives at ur place.. also which area do u stay in pune?

Sent from my XT910
[Nexus 4 General] IndDoc:
I just filled up the authorization form. They sent me a pdf of the same. Couldn't even edit it! SO uploaded online to pdf editor, inserted name, inserted signature, and downloaded and resent. Phew. This is incredible. My bad luck :(

Seems like you'll win the race to get Nexus 4 :D

EDIT - SO just got off the phone with DHL. Seems like my package was in a 'detained container'. Customs people randomly detain some containers, and others are cleared on arrival. So my bad luck that it has been detained.

Also, the guy told me that there is some 'budgeting' going on. So no customs package will be cleared for couple of days. He didn't give me any time frame either. ****.
[Nexus 4 General] D3LeT3:
I stay in Pune. I just called up DHL again. They said my DUTY + clearance charges till now are Rs.1633. Octroi maybe charged. I'm expecting that to be around Rs.850.I've put in a request for detailed invoice that'll show me break up of all charges.I stay in Wanawadi(near Race Course).
[Nexus 4 General] akhz99:
3 posts back u said u had to pay 890.. suddenly 1700:confused:

Sent from my XT910
[Nexus 4 General] obeliex:
Sure you are a genius.:fingers-crossed:

Did n't you update the Google UPS?Fedex tracking ID in to your account?? That is the only way.

Check you google delivery mail info. update your info in the site ,mail seperately with google package tracking ID & your info & callllllll & pray...

they get 100's packets for forwarding to all over the world.

---------- Post added at 12:30 PM ---------- Previous post was at 12:26 PM ----------

Lesson to others.....Better

not to write

$ 349 /$299 and write EXACT INVOICE amount ( with or with out tax(HSG/Comgateway) +delivery charges.

Also take a screen shot of Googleplay page showing price and send it to DHL/fedex/direct customs /email fax along with Google sale note mail in case dispute occurs regarding undervaluation.
[Nexus 4 General] theserpent:
Rumors

http://daily.bhaskar.com/article/GAD-finally-google-nexus-4-coming-to-india-4189199-NOR.html?HF-4=

:)
[Nexus 4 General] AkshayHegde:
Phew

Managed to get a hold of one guy from PPObox! Told him my prob he was pretty helpful and told he would related it.

He said he will ship it out today! YAY:laugh::good::good:

Thank you OP forum and all you guys for helping me get this phone first! muah :silly:
[Nexus 4 General] akhz99:
Saholic previously had 14th feb.. when it passed it became 28th ... and dainik bhaskar more like bakwaskar... they posred my brothers picture with a random comment about bhopal railway stations.. which he didnt even say. Never talked to ny reporter...

Sorry to go off topic

Sent from my XT910
[Nexus 4 General] trueblueram:
The union budget? Lol