yashsingh1/xdaforums huggingface dataset:
[Nexus 4 General] felleese:
Damn, you guys have ended up with two whilst some of us have nothing.

Anyone wanna sell me their spare? :laugh:
[Nexus 4 General] Audioboxer:
How long did Google take to restock the Nexus 7?
[Nexus 4 General] vizzy:
How much did you end up paying ? I know the phone is 280, but after post and packaging etc?
[Nexus 4 General] Audioboxer:
£248.99 for an 8GB

I can work around 8GB fine as I use Google Music (Buying a Nexus 10 at Christmas also for films/games). Didn't want to give Google another £50 just for 8GB.

I will use that £50 to buy a case and car dock.
[Nexus 4 General] Azza_1:
3 times I was able to click on 'accept and buy' for 16GB and each time the website died, or there was an error.

Then the 16GB went out of stock so I ordered an 8GB which then said there was an error processing the payment and has now been cancelled. Uchhhh what a joke! I just want a phone, I'm stuck using some rubbish PAYG thing at the moment!
[Nexus 4 General] 666fff:
got it!!!!!! Woohoo!!!
[Nexus 4 General] StevenBX:
Anyone looking to get rid of a second 16GB version they've ended up with in the UK; I'll be more than happy to take it off your hands and pay another £5-10 in shipping costs for you to get it to me... PM me if that's the case.

Could also potentially pick it up in the London area if you're around here.
[Nexus 4 General] pichu23:
well i just got off the phone with the google customer service.

i might say, he was really helpful.

sucky part, my transaction didn't go through. oh well.

:(
[Nexus 4 General] Laynee1:
Any one knows when they are going to restock the phone ?
[Nexus 4 General] spoonboy:
Lol, have these genuinely sold out?

and there was me saying this is a nexus device, it would never sell out. :eek:
[Nexus 4 General] DarkShadowAy:
Get my PM?
[Nexus 4 General] felleese:
We trusted you and your insight. You let us down man.
[Nexus 4 General] Kas206:
That's because they probably only had a 100 lol

Sadly I didn't get one :(
[Nexus 4 General] BaronVonJimmy:
Back in Stock

Just snagged a 16GB one. They appear to have returned to stock 9:33 AM GMT +0
[Nexus 4 General] CrazyPeter:
Well if you are that annoyed by Google,cancel the order and let someone else have it.

Otherwise GROW UP.
[Nexus 4 General] Audioboxer:
My order has now appeared on the Play Store and I got an email confirmation. Such a mess, I was trying furiously after my order crashed at the checkout to get another. If I had I'd be facing bank charges as I have no overdraft on this account.
[Nexus 4 General] seaempty:
Bizarre - tried ordering a 16GB one this morning on my mobile. Got right through to the Wallet stage, and was told that I couldn't complete due to there not being any stock, and that I wouldn't be charged. Checked the Wallet transactions, and there was no sign of it.

Spent the next hour trying and trying to no avail. Read this thread, and thought I'd check my Play Store order history, and it's on there!

It's on my Wallet as a pending transaction, and just got the email.
[Nexus 4 General] 3dawg:
Since I paid for 2 day shipping, I heard people talking about a way to get that refunded. What are the requirements/steps?
[Nexus 4 General] magote:
Tried that already, still no results. Damn you , TNT
[Nexus 4 General] fleonard:
you can claim a refund if you don't get the phone in the google delivery time...not in two days :)
[Nexus 4 General] rodmace:
I won't put my hopes up tbh. I ordered my bumper on the 17th and called their support team on the 27th and was told that I should receive my shipping confirmation within the next 24 hours. Nothing happened till today...

I phoned them again today and then I was told that the bumper has been out of stock in the UK from the 15th of Nov and all orders are on backorder without any estimated restocking date.
[Nexus 4 General] asim_aziz:
Out for deliverry
[Nexus 4 General] Northernmost:
Thanks for the info... however much her response doesn't make any sense! If they've messed up and shipped a wad of N4s fulfilling 5-6 week orders, please tell us Google, where are these now shipped units going to magically appear from to fill earlier orders that should've been shipped instead?!

Having survived the N7 pre-order fiasco, I really do believe their dispatch team must come to work after (during?) a heavy drinking session :silly:
[Nexus 4 General] Josh98:
Ahhh I ordered before that and nothing. Also for London. C'mon Google.
[Nexus 4 General] rnr472:
Has anyone who ordered on the 13th still not been charged? I received Phone last week and checking today whether I had received delivery refund I see I no longer have a hold on my account, no funds have been taken and the order still shows as pending in the play store and Google wallet. Just wondering if anyone else is in the same position.
[Nexus 4 General] hazzamon:
Ordered my bumper on the 22nd Nov, the date in the Play store orders page has changed to 6 Nov and £21.98 has been deducted from the available balance of my card.

Looking good there! :fingers-crossed: If only the same could be said of the 16GB unit I ordered on Tuesday. :(
[Nexus 4 General] ajsuk:
What date was the money taken from your account if you don't mind me asking? I've had nothing come out of mine yet.
[Nexus 4 General] g47:
My money have been taken by google and the first mail I got when I ordered the bumper was that I wont be charged until the item was shipped.

So why TNT hasnt any delivery for me?

I just called them. :confused:
[Nexus 4 General] Nexus-S:
Go and **** yourself, Google!
[Nexus 4 General] fleonard:
Again, the money is not take. As someone else mention before. They reserve the money for the payment so you can;t use that amount when they ship it.
[Nexus 4 General] g47:
My money have not been reserved.

They are taken.

Than happened today but tnt has no parcel.

Maybe they ship it tommorow.
[Nexus 4 General] hazzamon:
It's not taken from my account as such, it's just funds on hold. Showing as a difference in the balance of my statement and my available funds. Appeared today (06 Nov).
[Nexus 4 General] rikwebb:
Well mine has arrived - I am astonished - 5-6 weeks = 2 days.

I feel for you guy's still waiting.

Just a theory here (dont shoot me);

I ordered and paid for mine via a normal bank card (in wallet) not a credit card

Do you think folk ordering via credit card are the ones waiting?

Rik
[Nexus 4 General] Vahndroid84:
no

i made two orders with the same credit card

1 8gb 4dec 17:45 4-5 weeks - ARRIVED TODAY

1 16gb 4dec 17:15 1-2 weeks - still nothing

which one is yours? 8gb or 16gb? what is the time of your order
[Nexus 4 General] rodmace:
May I ask when did you placed your order?
[Nexus 4 General] iucidium:
16GB are selling like hotcakes then. Not many folk with Google music/unlimited data then.

sent from Briarcliff Mental Institution
[Nexus 4 General] rikwebb:
Mine is the 16GB

---------- Post added at 01:14 PM ---------- Previous post was at 01:13 PM ----------

4th :)
[Nexus 4 General] Vahndroid84:
exact time?
[Nexus 4 General] Brodel:
They only thing we do know for certain is that Google are unpredictable. You can't crack the code!

Just wait for the the email.
[Nexus 4 General] furrypotato:
Nope, I paid with my normal debit card that's been attached to my account for years and paying for apps.

It's just a simple, old-fashioned case of Mr. ****-up paying Google yet another visit.
[Nexus 4 General] jamesj999:
I paid with a normal debit card and got 1-3 days estimated time. Still no word from Google or TNT regarding shipping and it still shows as pending. Maybe they've delivered it without telling me, but I won't know until I get home from work later.
[Nexus 4 General] FTMDan:
Man, Google is so disorganised..

Order date: Dec 4, 2012 5:05:40 PM GMT

Shipping Status - Delivered in 3-5 business days

Wallet - Pending - Dec 4 - Google Commerce Ltd - Nexus 4 (16GB) - £288.99

Play Store - My Orders & Settings - Status - Complete

Money has been taken from my account (Gone from available balance and actual balance)

No tracking number or further emails besides the receipt a few minutes after I ordered..
[Nexus 4 General] rikwebb:
"Order Date: 4 December 2012 20:52:55 UTC "

"5 Dec Google Commerce Ltd shipped your order." :D
[Nexus 4 General] fleonard:
Same here
[Nexus 4 General] timtime:
Mine is slightly different- everything the same but nothing on my credit card, still showing available and actual balance as if I have bought nothing. I don't think I have ever doubted that a company will deliver something when they say they will as much as this before.
[Nexus 4 General] BadMonkey:
Challange accepted!

My attempt to crack the ..... Google Code!

When the orders come in they are printed out in the despatch/billing office.

Orders placed later land on the top of the pile when they leave the printer, and are picked up first.

If you ordered earlier your order might get picked up if the printer runs out of paper/toner :laugh:
[Nexus 4 General] Vahndroid84:
no one got a shipping email today? when did they start sending shipping emails yesterday?
[Nexus 4 General] james_d:
They have tended to send them in the evening any time from 5/6pm through to midnight.
[Nexus 4 General] ermacwins:
What was the status on your google wallet after your ordered? Pending or complete?
[Nexus 4 General] ant_thomas:
Same here. Nothing appearing on my card at all. Not expecting them to get it to me in "3-5 days"
[Nexus 4 General] furrypotato:
Jesus, those Germans are efficient...

https://docs.google.com/spreadsheet/ccc?key=0Agppx1sc3XqBdGpIejlramI5VDhjQkNpUnZzdmI3bGc#gid=0

We're all too busy being British and complaining about people pushing into the shipping queue ;)
[Nexus 4 General] donothurtme:
Haha that's brilliant!

BTW, anyone else think we should demand some form of compensation from the absolute ****-up that this Nexus 4 fiasco has been? I'm thinking a charging orb when it comes out at most, or at least a waiver of shipping fees. Obviously only to apply if they gave a delivery estimate (like my 3-5 days) and failed to deliver (excuse the pun).
[Nexus 4 General] Vahndroid84:
this file made me happy. I see many 1-2 weekers that have already got their shipping email. I'm telling from this morning...that for me...today there will be the first big round of shipping emails.

Yesterday they've send a very small number of emails...
[Nexus 4 General] ant_thomas:
I was going to suggest we did something similar!
[Nexus 4 General] jbuk__:
Fill it in, everyone. If anyone can think of other columns that might be needed, then just say.

EDIT: Too messy, I'll set up a form

EDIT2: I don't have the time to manage this, unfortunately
[Nexus 4 General] furrypotato:
You volunteering ? I simply don't have the time to manage it :(
[Nexus 4 General] AvRS:
[Rant mode] Another day and the same questions over and over, does anyone actually read before posting? This is a legitimate question as I login a couple of times a day and there's never too many pages to get up to scratch on the latest info people are sharing. I've replied to many people's questions and most info is contained within the OP as this is all just deja vu from the first round of orders, such as reference over consignment number which is popular. [Rant over]

Just thinking logically if I may. From back when they first launched many people contacted Google and they themselves told a number of these people that they are not managing the despatch as it's being handled externally (by TNT obviously). If this is true which I'm sure it is seeing how uninformed the CS reps are then I see the process running as follows (again thinking logically):

Google take your orders and send the stock to TNT who then sort, pick and pack

Shipping data is provided to the customer when the item is booked/scanned in at a sorting depot and assigned a tracking reference number (not consignment number) which depending on how their system is set up is either sent back to Google then to the customer or sent straight from TNT via a Google address which either way is an automated process

After being booked in the item will be loaded up in vans and sent to local delivery depot's to be distributed (from all my experiences with various couriers) overnight, hence the 6pm - 3am ish shipping confirmation emails

Item is then scanned in at local depot and again when loaded to vans to signal the out for delivery notice

Item is delivered (or lost in some cases it seems)

That's my train of my logical thinking as I doubt these are individually assigned etc and Google seem to believe they're dealt with by order of receipt however the randomness lead me to believe that in fact it's whatever order they are received, scanned, labelled etc at TNT. If TNT receive thousands of items and then followed by a mass of daily delivery notices/labels they will process them in whatever order their system outputs and then distribute out to local depots in whatever is the most cost effective way for them e.g. they'll more likely hold back (within reason) a single item being sent to an area until they get further shipments destined for that same depot/area.

Anyway whether you think I'm talking rubbish or not no one knows when you will receive your devices but based on this being outsourced as such Google haven't made this a good experience for anyone so it doesn't hurt to think logically with the mess that this is.

Hope you all receive your new phones in the not too distant future as it really is nice :good: :)
[Nexus 4 General] AvRS:
Well stepped up mate :good:

Wow that's weird seeing all the information just populating when I opened it as others are typing lol
[Nexus 4 General] ant_thomas:
Fantastic. I'll fill in now.
[Nexus 4 General] jbuk__:
Sorry guys, I think i'll hand over the managing of a spreadsheet over to someone else, I'm not sure if there are ways to restrict access to certain ranges very well.
[Nexus 4 General] Vahndroid84:
ok

i'm trying to hand myself the spreadsheet

this is the link

https://docs.google.com/spreadsheet/ccc?key=0AhVDKY5WqKkAdGFNLTdwbkZMWWdfQ19uamtqaHhCc3c

update: fill the form instead of the spreadsheet

https://docs.google.com/spreadsheet/viewform?formkey=dGFNLTdwbkZMWWdfQ19uamtqaHhCc3c6MQ#gid=0
[Nexus 4 General] furrypotato:
Fun seeing it filling in realtime.

I took the liberty of creating a form for it too.

It means people can fill out the form instead

https://docs.google.com/spreadsheet/viewform?formkey=dGFNLTdwbkZMWWdfQ19uamtqaHhCc3c6MQ#gid=0
[Nexus 4 General] knowlesy:
good idea sir
[Nexus 4 General] StuMcBill:
Filled out the spreadsheet, as of now I am the earliest order! :D
[Nexus 4 General] wkd2639:
For info - I chose Orange for Pending (though I coloured in the wrong column) because there are three statuses for the Play Store:

Completed

Pending

Pre-Order

I'd assume that Pre-Order is the worst status (red) as there should be no stock attached to the order - though the fact that Google don't seem to be shipping orders in the order they were placed - it may be a moot point.
[Nexus 4 General] redmamoth:
So, so far only 1 person out of 40+ has received their device. I don't think it's time to send out the lynch mob just yet!
[Nexus 4 General] furrypotato:
Test:-

<iframe src="https://docs.google.com/spreadsheet/embeddedform?formkey=dGFNLTdwbkZMWWdfQ19uamtqaHhCc3c6MQ" width="760" height="1232" frameborder="0" marginheight="0" marginwidth="0">Loading...</iframe>

EDIT - Damn it - anyone know if it's possible to embed this in teh post ? It's the form to submit to spreadsheet ?
[Nexus 4 General] sav_uk:
How do I check my google wallet status? When I go into the 'my orders' section at the bottom of the page, it says 'pending' - is that the same as my google wallet?
[Nexus 4 General] Confused_Cheese:
All the people who have them are too busy playing with them to fill in a spreadsheet! :cyclops:
[Nexus 4 General] redmamoth:
It it worth inviting members of a certain deals site to this spreadsheet?
[Nexus 4 General] Vahndroid84:
mine has just disappeared :confused:

it's beacuse i have to fill the form?
[Nexus 4 General] hicks12:
Well im still annoyed that people keep saying they have received stuff when they ordered extremely late however the email said 3 - 5 business days so that would leave me till Tuesday to have received it, should receive shipping notification tomorrow or monday at latest really!.

Would have loved to have got it today, submitted all my assignments and now have a 1 day breather :P.
[Nexus 4 General] jvmaniac:
At the "my orders" page, go to the status section, and click on "info". it'll bring u to ur google wallet page. then click on "transactions" on the left to see if it's pending or complete
[Nexus 4 General] DaveDesire:
How come it's not showing the first 25 now? I've disappeared :eek:
[Nexus 4 General] coolius:
what happened to rows 1-25?
[Nexus 4 General] jamesj999:
Trolls are raiding the document!
[Nexus 4 General] furrypotato:
Nope. Form just adds to end of list.

I wonder if it's possible to make it un-editable by anyone except for the form ? We don't want anyone 'accidentaly' deleting stuff.
[Nexus 4 General] ajsuk:
Someone hid the rows, I just unhid them... people seem to be messing it about a bit.
[Nexus 4 General] StuMcBill:
It appears that someone has changed one of the Headings to "Loves ****"?
[Nexus 4 General] Vahndroid84:
edit permission of the spreadsheet...i think this could works...or not?
[Nexus 4 General] coolius:
they don't have this problem in Germany it seems...
[Nexus 4 General] furrypotato:
Test finished thanks.
[Nexus 4 General] Deeco7:
NEXUS 4 AVAILABLE in UK AGAIN​
[Nexus 4 General] slapheady:
How do we then update when the shipping status gets updated?
[Nexus 4 General] coolius:
You're nearly 24 hours late I'm afraid
[Nexus 4 General] Vahndroid84:
filled!
[Nexus 4 General] StuMcBill:
48 Actually!
[Nexus 4 General] vukis:
How many different spreadsheets are there around? I found one WW edition:

https://docs.google.com/spreadsheet/ccc?key=0AmM6lFxEl6RMdHhabEZuYjJIUEdwNFd0TkJrNmY1amc#gid=1

Found from:

http://www.reddit.com/r/nexus4/comments/14ah75/spreadsheet_to_track_nexus_4_shipping_any_country/
[Nexus 4 General] fleonard:
Actually I can add to cart another 16GB now...The change the device limit I think.
[Nexus 4 General] coolius:
Oh yeah :p
[Nexus 4 General] wkd2639:
The form seems to have a question of "is a ******" ??

Have we really descended in a bunch of school children?
[Nexus 4 General] furrypotato:
That worked fine thanks. It added a line to the sheet :)

But as somebody pointed out, that's all it will do. It won't allow anyone to change their status to Shipped etc . Maybe a handful of us could be made editors and could be PM'd to update ?

What do people think. Leave it open to all or lock it and use form only ?

Vahndroid - If you do want to lock it, you only need to go to File Menu and Share and make it so public can view only.
[Nexus 4 General] coolius:
The reddit form creator seems to have found a way to update the form using a unique username. No idea how though!
[Nexus 4 General] Confused_Cheese:
Seemed to work here? Although there was a strange "******" question? :p
[Nexus 4 General] Vahndroid84:
i closed it to view only

but i can't manage everytime the sheet by pm :(

maybe paying attention we can let this spreadsheet open? :(
[Nexus 4 General] Hereisphilly:
Absolutely lock it, its a useful tool if all the info is present and correct
[Nexus 4 General] TubbyHamster:
Phone has been delivered. :)
[Nexus 4 General] Vahndroid84:
i see that many informations are incorrect...maybe you cold make a new doc? I have no problem to re-fill the form :)
[Nexus 4 General] furrypotato:
I'm about to have to leave so can't help any more sorry. I'll have to leave you to it. We shall see tonight if we get more Green shipped bits ;)
[Nexus 4 General] Vahndroid84:
maybe it's started another round? :fingers-crossed:
[Nexus 4 General] WallnutBoy:
More information, please? 8GB of 16GB? What is the time on your order (example 17:06:35)?

Congrats on your new phone.
[Nexus 4 General] Tones1971:
I had 2 x 8gb on order, and 1 x 16gb. Cancelled the order for the 2 x 8gb ones and added another 2 x 16gb ones now.

Only ordered the 8gb ones as it seemed you couldnt order more than 1 x 16gb when they came on.
[Nexus 4 General] furrypotato:
You can still add people to it as editors. So maybe if you get some volunteers here we can trust you can add some 5 - 10 people as editors and list them here so people can PM them if status changes ?
[Nexus 4 General] Deeco7:
LOL. I knew they opened again days ago, but didn't realise it was left open.

I'm in LL3, just placed an order now...let's see which one comes first.
[Nexus 4 General] Vahndroid84:
so...if everyone want to be the editor....send me a private message ;)
[Nexus 4 General] Daidodactyl:
Interesting Reddit thread

http://www.reddit.com/r/nexus4/comments/14dv3e/uk_12_week_information_and_about_the_preorder/

Think it's true? From a CSR who aren't the most reliable, but it's something at least.
[Nexus 4 General] roblorduk:
Yes, it's something - fingers crossed!
[Nexus 4 General] Vahndroid84:
I don't know...it will be good for me...and every 1-2 weeker...but i don't trust csr...
[Nexus 4 General] munkimatt:
Considering the amount of nonsense the CSR department told me during the Nexus 7 fiasco I'm taking that info with a pinch of salt.
[Nexus 4 General] WallnutBoy:
XDA has killed reddit. Hah.
[Nexus 4 General] wkd2639:
Did this thread just crash Reddit?!?
[Nexus 4 General] hx4700 user:
I've already got the maximum protection one, that does front and back. And sides if I can be bothered. Zagg were doing a 50% off that I got from an email as a previous client. The Nexus 4 to go inside the shield was ordered on 5th December, so might get it for Easter.

I've had a full invisible shield on my HD2 for its 3 years, and it is unscathed underneath. About a month ago the front shield got a damage on it, stretched but not punctured but it was in my way viewing and touching. It was replaced within a few days, at cost of the postage. When I took the old one off, it was slightly yellowed with age. Not bad for 3 years though.
[Nexus 4 General] BadarChaudhry:
Just filled it as well.
[Nexus 4 General] Deeco7:
Okay, I'm a LL3 still waiting for shipping info. Today I placed an order for another N4 to see which one I get first, but I want to know how easy is it to cancel one?
[Nexus 4 General] Tones1971:
I just cancelled the 2 8gb ones i ordered on the 4th. Tick a box and click cancel, and its done (link on the confirmation email)

YNWA
[Nexus 4 General] Vahndroid84:
come on google...ships my 16gb...
[Nexus 4 General] Daidodactyl:
Reddit has been doing this quite a lot lately, under heavy load I guess.
[Nexus 4 General] james_d:
From the 13th? If so kind of glad I'm not the only one. Google messing you around when you call them?

Tempted to do the same as you mate
[Nexus 4 General] sav_uk:
Shipping on 16GB product page has gone up to 6-7 weeks
[Nexus 4 General] Sport666:
Filled

GN
[Nexus 4 General] hx4700 user:
I'm in Durham which is closer to Houghton-le-Spring. Can I have mine sooner? ;)
[Nexus 4 General] Vahndroid84:
nobody with a shipment email? :D
[Nexus 4 General] :
Google keep shooting themselves in the foot.

They got them back on sale, limited it to 1 per customer and most people have no issues ordering (or very few issues).

Now all they had to do was ship them to the people who ordered first to last, simple. No customers would be getting annoyed.

But nope.

They decided to ship random ones again so people at the front of the cue feel like others have jumped in front.

It's almost like Google want to piss of there customers.

I had no email telling me they here going back in stock (signed up twice to the inform me page)

1-2 weeks shipping - 16GB - No payment taken - Pending in wallet

I have waited this long so 2 more weeks wont hurt, but im going to be emailing Google about what has happened and the similar situation that happened at the Nexus 7 launch and get an answer as to why this keeps happening.