yashsingh1/xdaforums huggingface dataset:
[Nexus 4 General] Confused_Cheese:
You sir, are my flicker of hope :good: Did you liaise with a particular CSR? Be interested in having their email :cool:
[Nexus 4 General] smadger:
Guys! From the info he has given it is not from a new shipment - nobody else is receiving shipping emails as far as I can tell.

Sorry to pee on your bonfires, but just trying to keep a check on reality so we keep a grasp on fact. :)
[Nexus 4 General] Confused_Cheese:
Just had a reply from google to one of my emails:

Hmm being misquoted? Maybe we were all meant to be 1-2 weekers? Which kind of fits in as before I hit the buy button it definitely said 1-2 weeks next to it!
[Nexus 4 General] Crundy:
That's Google speak for "Oh god please leave me alone" :)
[Nexus 4 General] Confused_Cheese:
Haha you're probably right!
[Nexus 4 General] donothurtme:
Hahaha redundancy is fun!

smadger, I'd just like to thank you for all your work so we can thank you for all your work ;)
[Nexus 4 General] Nextass4:
He mentions that his Google account was not synced to his phone.... that to me sounds like he may have received a phone which was returned maybe?
[Nexus 4 General] smadger:
:) No worries, just trying to help - the big test will come this evening when I get back in touch with Dan...... (24 style blip, blip, blip, blip.....)
[Nexus 4 General] SreePillai:
what i'm wondering is if 16gb are really out of stock why keep taking orders albeit with 6-7 week delivery estimate, but at the same time people who might want 8gb are not even being given the option to order evidently for the same reason.

I'd have thought they'll try and get the existing situation (read cluster ***k) sorted before letting more people join this party.
[Nexus 4 General] Nextass4:
From posts I've read, pretty much everyone has gone for the 16GB version. If LG are having production issues, they probably shutdown their 8GB production line and converted this into a 16GB production, hence limited supply of 8GB.
[Nexus 4 General] flyingscotno1:
I wonder if ala N7 the 16GB will become standard with the 8GB being phased out.
[Nexus 4 General] Vahndroid84:
i think that we can defintely say that this weekend we will not have a single shipping email....
[Nexus 4 General] frodoisdead:
Seriously? I'm a 3-5 dayer who's still waiting, so hopefully there's some truth in it. I thought it was the same problems across the board, but I've not been watching this thread too religiously.
[Nexus 4 General] Nathtech:
K guys any news? Or any reply from Dan yet? Hmm does anyone reckon we will get any shipping emails tonight? *sigh* already know this answer.
[Nexus 4 General] Vahndroid84:
lol...you just know my answer :)
[Nexus 4 General] Bimbilator:
Just seen this on www.coolsmartphone.com

"After speaking to a couple of sources at a major UK retailer they have confirmed to me that “The wholesale price of the Nexus 4 is higher than what Google are retailing it for on the Play Store” when pushed on this one source explained that they have had no issues ordering new stock and that the Nexus 4 doesn’t seem to be any more constrained than any other high end device excluding the iPhone"

Read more at http://www.coolsmartphone.com/2012/...with-the-nexus-4-opinion/#RpCWPtcpwqw0dyXk.99

I find the stock situation inexcusable if its true!

Google have a lot of explaining to do if this is one giant marketing experiment!

BimB
[Nexus 4 General] wolfboy1984:
It's known - old news. Carriers were moaning about this 2 weeks before the release. A Spanish network refused the n4 because if it.

Edit. Also different carriers would get different prices of course depending on units.

Sent from a Nexus⁴
[Nexus 4 General] WallnutBoy:
Doubt that's true. TMO-US sold out, as did CPW.
[Nexus 4 General] wolfboy1984:
6th November!

http://www.tmonews.com/2012/11/spa...g-is-google-subsidizing-play-store-purchases/

Sent from a Nexus⁴
[Nexus 4 General] smadger:
I have signature jealousy....
[Nexus 4 General] donothurtme:
Same! If its anyone who deserves an N4 though it's smadger, for the work he's done on this.
[Nexus 4 General] Big_Ted:
Nah

8GB ordered 3-5 day

16GB ordered 3-5 day

2 separate orders and the same on both of them.......:(
[Nexus 4 General] Vahndroid84:
a couple of german guys have received their nexus without the shipping email...
[Nexus 4 General] smadger:
Seems to have happened for quite a few others from the forums.

Can't say much from the data either really, but for those who had their devices delivered, about a quarter of them didn't receive a tracking email within a timely fashion.
[Nexus 4 General] newbintraining:
Not sure what's happened today as I don't have enough time to read all the pages, but no change on my 3-5 day order at all. Hold on credit card funds has been released now.
[Nexus 4 General] Nextass4:
Just got a reply from Google after about 3 days!

Asked them why they changed the order to Pre-order, nothing was mentioned in the reply. It was pretty much copy and paste job saying I'd receive the order in the quoted time frame.

I've got two emails now stating that the I'd receive the phone in the quoted time frame. If I dont get the phone in that time frame I am going to use those emails to get my shipping charge back as evidence that they have lied and didnt event bother to investigate my question thoroughly.

Only a few days left for Google to redeem itself.
[Nexus 4 General] Confused_Cheese:
I wouldn't worry about getting a shipping refund, they pretty much just offered it me after my 3-5 day window was missed.
[Nexus 4 General] RomanosN:
I order two nexus 4 16 gb @ 5 / 12 and they will ship 16/1 as automated play store email showed to me.
[Nexus 4 General] RoadkillUK:
UK

Order 4/12/2012 17:08

3-5 delivery

16G

I got this email 2 days ago after I emailed them when my 3-5 days had passed.

Hello <Me>,

Thank you for contacting Google Play! Orders will ship based upon the shipping estimate provided to you in the confirmation email sent on December 4th.

Orders are shipped based on the estimate in your order confirmation email. Once an order has been processed you'll receive a second ship confirmation email, after which it will take an additional two business days for your order to be delivered.

After reviewing your account, I can confirm that your order has shipped. You can check the status of your order any time at:

<Link to my Wallet>

You can also track your package using the tracking number found in your shipment confirmation email or in your Google Wallet account at:

<Link to Wallet>

If you have any further questions or concerns, please feel free to contact Google Play Support or click on the link below:

<Support Link>

Thank You,

Tekoa

The Google Play Support Team

Note how it says that my order has been sent? They lied.

Also I see mentions of status in Google Play, I can't seem to find that, although I can find data in the wallet.
[Nexus 4 General] fro5tie:
Received earlier today:

Thank you for contacting us again.

I would like to inform you that we're researching reports of delivery lead times being misquoted to some customers, and apologize for the inconvenience.

We take these reports very seriously and are working hard on a resolution. Though I'm unable to provide specific delivery information at this time, I've made a note of your order and will get back to you as soon as we have an update to provide. We expect to have an update for you in approximately 24 hours.

*

Sent from my Transformer Prime TF201
[Nexus 4 General] catlog:
Okay, I just got off the phone to Google CSR once again and got some good news, but not sure whether to believe or not.

This particular CSR was better to talk to than the ones I've spoke to in the past few days. He said my order is in process despite the Pre-Ordered in Google Play and that my order was in process with TNT. He added that TNT's system are going through overwhelming demand and that delays may occur on when my order will get shipped as the label has just been created, he said. He went on to add that a unit has been allocated to me and shall be with me whenever TNT's part is sorted. Also on top of that, he said due to high demand and TNT's system not being able to cope, my shipping email could appear in my Inbox "as soon as this call ends" or "in a few days".

I'm not sure whether to believe or not.
[Nexus 4 General] furrypotato:
Very interesting. Seems like a direct result of us hassling Dan, Google UK MD.

He's obviously shouted at people and now Google are actually looking into the whole shipping fiasco.

I would imagine no shipping until they are done. Monday maybe ?
[Nexus 4 General] Matchstick:
I'd suggest not believing him.

That way if you are wrong the worst you can be is pleasantly surprised :)
[Nexus 4 General] .fahim:
I probably wouldn't. Too many excuses in there. TNT's systems handle bigger launches than this. Happily eat my words though.
[Nexus 4 General] deanhoadley:
See, now they blamed TNT where as the guy I just spoke to told me that they literally do not have the N4 in stock and they are waiting to get them from LG. I bloody hope that what he told you is true but from what i just got they dont even have the phones to ship. Im a 1-2 weeker from the 4th myself (5.06.) Just want my bloody phone :(
[Nexus 4 General] catlog:
Call me a persistent person, but I'm going to call back tomorrow morning to see if they say the same. I've grown a habit of phoning Google daily now, too excited over getting this phone. :eek:
[Nexus 4 General] snowmobile:
The guy I spoke to earlier today said that they literally do not have any stock at all and they are not expecting another shipment from LG for at least 3 weeks, possibly up to 5 weeks.

It's a different story every time I ring so I don't believe anything anymore.
[Nexus 4 General] :
Lets hope Dan Cobley has some explanation for us later. (Around 10pm possible like yesterday)
[Nexus 4 General] catlog:
Let's hope we shall receive an official statement from Dan soon. Whether what the CSR I spoke to said is true or not. (although I'm hoping it's true, of course)
[Nexus 4 General] nsimmo:
just had a conversation with customer services. Apparently there investigating misquoted delivery times....... I'm starting to hold no hopes for delivery before christmas. Im a 16GB with 1 to 2 weeks delivery time
[Nexus 4 General] frodoisdead:
If Google were using Yodel to get the phones to people then I'd understand the delays. TNT are a prime company for mass distribution of goods.
[Nexus 4 General] GafferTaped:
Wow, you lot really love talking to the CS reps!

We know that they're not given any info by Google, and yet the daily calls persist.

They're just all different version of "I don't know" or "it will be delivered within your stated timescale".
[Nexus 4 General] catlog:
The first and last time I had to suffer from Yodel's poor service was when I bought a television from Amazon. What was supposed to be a next day deliver supposedly got "lost" but then they "found" it in the depot and shipped it 2 weeks later. Glad to see Amazon use DPD for most things now.
[Nexus 4 General] Vahndroid84:
However...canadian thread is flying.

More shipping emails are going out for them.

Other countries seems to move in some ways...we are still here. Freezed. I just envy them...
[Nexus 4 General] scho047:
come on google UK!!!!!!!!!!!!!!!!!!!!!!!!

do what other developed and organised countries are doing for their customers!!!!

we want our phones before xmas!!!!
[Nexus 4 General] tonybhoy:
2013
[Nexus 4 General] Matchstick:
I'd settle for some straight facts.

What went wrong ?

What are Google doing to fix it ?

How long do Google think fixing it will take ?

Why has getting accurate information from Google been so difficult ?

That would do me for a start.
[Nexus 4 General] smadger:
Guys just a warning...

As much as I would love to have my N4 in my hands, it's not going to happen tonight, and I need a break from all this (did you say social life? No no no no no...) So I'm going out for a while and leaving things alone. I'm not abandoning anybody :)

But just because we do not hear anything back from Dan or anybody else, it is not a reason to start bombing his G+ page, or sending anybody messages hassling for info. It's a Friday night, and the MD of Google UK may have personal commitments feeding orphans for all we know.

I am also trying to keep the existing communication we have had, "open and clean". If we all start sending messages, it may confuse things enormously.

Rest assured that I am as angry as anyone, and want answers. I will update you all as soon as I know anything as I have been doing. It's Friday night, let's spend time with our friends and loved ones, forget about all this crap and remember there are more important things in life. Who knows what Dan and Google have been working on, and if we don't hear anything after, then that will be the time to start raging.

Hope you all understand and treat everybody with respect.

Thanks and much love, Andy

(let's go have a good Friday :) )
[Nexus 4 General] sandeepg:
Like.
[Nexus 4 General] moneybanks14:
really am getting sick of waiting for any news now but on a brighter note i have just raaaaaaped vodafone retentions department on my upgrade for a FREE samsung galaxy s3, unlimited mins/txts - 2gb data, 3gb bt openzone data... £21 a month ;)
[Nexus 4 General] ozzrahog:
Well done that man
[Nexus 4 General] hunnymonster:
My thoughts exactly.
[Nexus 4 General] :
I'm just hoping for some news, any news that is reliable to into the weekend with. Im off out for the evening now as well. Lets keep Dan on our side.
[Nexus 4 General] brainwrong:
Fellow 1-2 weekers, what's the situation with your bank accounts? Is the money still being held or has it been released back to you?
[Nexus 4 General] jonmorris:
They got to you didn't they? They sent you a 64GB LTE model with super toughened glass and an unlimited credit account for the Play store and now you're going off to enjoy it over the weekend and will suddenly change the site to saying 'Google is great!'.

Come on you can tell us the truth!

:laugh:

Seriously though, well done for all the work you've done so far and go and enjoy a break as nothing is going to happen over the weekend. Hopefully any logistics company moving stock towards Computer 2000 won't be taking a break though!

And I totally agree that nobody should do anything to wind up, or say anything rude/insulting to any member of staff. However angry you might be, there are more things in life to worry about.. just like hearing about yet another shooting at an American school.
[Nexus 4 General] Makaijin:
If you want to test for signal on three, just get a pay-as-you-go sim and use that for a month instead. Easier and much less hassle free for testing. Although a 1 month contract isn't much but still better than shafting yourself for a month if signal doesn't work out at all. If it works out well you could always sign up later.
[Nexus 4 General] everett_psycho:
that would be my plan for normal signal at home as they are free, it was more for the potential retention deal and speed tests, i could always just put a £5 top up on it for that though, or grab a preloaded payg sim with cashback that if its like the data sims you end up making money. I do need to find myself a sim cutter and adapters to put it back to a normal sim to avoid the disappointment of getting my nexus and not being able to put my sim in the thing
[Nexus 4 General] Makaijin:
If the recent new sims are like the new giffgaff ones they give out, they already have multiple trace cuttings so you just push out the sim size you need so you don't need a SIM cutter. Well you still need an adapter if you pushed it out to micro sim size and need to use on a standard size slot.

I'll find out next week for three if they indeed have multiple trace cuttings as I plan to replace my current standard sim for a micro one.
[Nexus 4 General] AvRS:
I'm in Milton Keynes and before my most recent O2 contract I briefly switched to Orange and then Vodafone and cancelled both within the 7 day cooling off period as received no signal at my home and worse in all my regular locations than with O2. With O2 I get good signal all round and only issue I had was when they had nationwide signal issues in July which they compensated for (every little helps and all that).

I believe O2 also don't allow tethering but I've started a side business last couple of months and use my Asus Transformer to do online quotes for people by tethering to my S2 and never had any issues but that's probably due to not using much data just websites and email while tethered.

My mum is on Tesco PAYG and has never had issues at all so I'm sure they'll be just fine for me.
[Nexus 4 General] Zenzic:
Exactly what i'm doing. Its by far the best option.

---------- Post added at 11:40 PM ---------- Previous post was at 11:35 PM ----------

Thats a brilliant deal, shame it's still not availiable :(
[Nexus 4 General] msiviter:
3 don't support the voice mail notification they just send you a sms. After a year of forgetting about important messages I hadn't responded too I ditched 3, I can't recommend them. Customer service is Indian and crap too.

Giffgaff is brilliant, all my family are on it-free calls and texts to all Giffgaff numbers.
[Nexus 4 General] akhan47:
I'm with O2 and I tether my Nexus 7 to Galaxy Nexus all the time. No problems at all. I even tether my 2 laptops and PC to my Nexus when Virgin Media fails me.
[Nexus 4 General] undercover:
Have you tried Vodafone support? It's British and is even crappier than 3.
[Nexus 4 General] everett_psycho:
I don't live at the address my contracts billed to so it's just less faff to get a cutter and hack my old sim to get me started than tesco deactivate it before i get the replacement, i take an old nokia phone to some music festivals at least once a year so need an adaptor to get it back to a normal sim. There's packs on ebay that are the cutter and 2 adaptors for about £2.50 so they should do me, if i screw up then i'll ring tesco and get a new one sent out.

As for three customer service, other than them cold calling me trying to sell me a contract when i already had one I had no issues, they were a bit pushy when i tried to leave but all networks are. Anyone changing contracts, some advice to get the network to leave you alone... if you don't mind changing phone numbers just ask to go payg not xe everything and they never hassle you again about contracts, it was a lot easier than trying to get a code to port my number.
[Nexus 4 General] jimbob_me:
Wrong. I tether my phone all the time on Tesco Mobile. No problems at all.
[Nexus 4 General] t0ph0id:
Not supporting and getting away with it are two different things.
[Nexus 4 General] drpepe:
Anyone know how phone companies can tell if you're tethering?

I've always done it (Tmob UK), I didn't know that certain networks had restrictions :confused:
[Nexus 4 General] TubbyHamster:
I think its down to the type of traffic you are generating... I think if you let your PC do large Windows Updates whilst tethered that would be a big give away.
[Nexus 4 General] Great82:
What is annoying me the most is the way that the Play Store convert currencies...

350 $ = 350 € & 350 $ = 290 £ ?!?!?

About the english data plans, I'm planing to move to England next year and I don't know what I'll take as a contract.

At the moment I have :

no commitment contract

unlimited minutes

unlimited texts

unlimited data

16 €/month

But I didn't succeed to find the same kind of contract in UK :-/
[Nexus 4 General] EddyOS:
Nearest you'll get if probably GiffGaff, although you won't get as many minutes (but who actually calls anyone these days? ;) )
[Nexus 4 General] Great82:
Thank you, I'll have a look :)
[Nexus 4 General] undercover:
True. I'm looking at only few hundred minutes max. Not bothered about texts either. Need DATA! :)

And hi Eddy, we meet once again :)
[Nexus 4 General] Rusty!:
TTL would be the proper way, but stuff like user agent and the destination would also give it away (ie. your Android phone showing as IE and going to Windows Update as you mention).
[Nexus 4 General] TubbyHamster:
Interesting, TTL is a term I've heard of but never really looked into. Reading the wiki I assume you mean as tethering introduces multiple hosts and each host much reduce the TTL by 1 then the provider might see this reduction as evidence of tethering?
[Nexus 4 General] EddyOS:
Indeed! Good to see you mate :D
[Nexus 4 General] G405T:
Google are using DHL for all orders in the UK
[Nexus 4 General] felleese:
I honestly hope the talk of being sold out is speculation due to Google play going back to 'coming soon.'
[Nexus 4 General] Audioboxer:
The play store says they use TNT.
[Nexus 4 General] Tomdarkness:
Ah okay thanks.
[Nexus 4 General] G405T:
My Source:

http://support.google.com/googleplay/bin/answer.py?hl=en-GB&answer=2715831
[Nexus 4 General] PWF:
It is showing as complete on this page?
[Nexus 4 General] kaiowas82:
they could came back at 4-5pm, in line with the launch on the Pacific coast....but we're only speculating now.....

I found a 16gb at 330 from usa....with delivery at the beginning of next week, but don't know what to do... :(
[Nexus 4 General] ticktime:
Yes.
[Nexus 4 General] Audioboxer:
Thanks.

Now for those who got it ordered the wait begins to see if Google are going to ship this at snail pace and on 48 hour delivery or not... (should be next day @ 9.99). With them coming from Ireland, it makes it likely it will be a few days.
[Nexus 4 General] TeRRa4:
SOLD OUT

Phoned Google Play again. The guy I spoke to was very sure it all sold out in 20 minutes. Both models (I should have bought an 8GB whilst I had the chance).

ORDERS

Devices are shipped through TNT, check their website for delivery details. I remember reading if you're not in, they take it back to the depot and you either collect it or schedule another delivery which will cost another £10. Have fun with that.
[Nexus 4 General] PWF:
Odd as they used TNT for the Nexus 7?!
[Nexus 4 General] mys3:
found it thanks
[Nexus 4 General] Tiredad:
Well just to confuse matters i just got told that i should try again 'later this afternoon'.The person didn't seem to know what was going on or what they were doing which leaves me none the wiser. Who knows. They emailed me a follow up to say that it will be on sale 11/13 in the UK - maybe it was a mistake this morning and will be back later.

This is the Nexus 7 all over again - its not that i expect them to have unlimited stock or an un-crashable server but some communication would be nice. I mean - they built a social network ffs! They deal with information!
[Nexus 4 General] PWF:
Looks like you already have it then?!

It's obviously not complete as you've not received it yet! Have you received an e-mail about your order?
[Nexus 4 General] G405T:
Well the guy above recons phone support are saying TNT.. I was linked to that page from my UK based order.. But maybe it is out of date, or mis-placed (I notice a dollar sign is used). Sorry if I have mis-lead anyone; but I would have thought google support would have been a reliable source for this information!! :rolleyes:
[Nexus 4 General] ticktime:
That's really weird. I did get a mail which was a receipt.
[Nexus 4 General] vido.ardes:
This what has annoyed me, it's not the lack of stock, it's the lack of information. That and allowing people to buy 10.
[Nexus 4 General] PWF:
You'd think so!

I'd just give it a a couple of hours and see if anything changes, if not give Google a ring. If you quote your order number they should be able to give you more detailed information.
[Nexus 4 General] TeRRa4:
That was such a stupid idea. They should have opened pre-orders so they had some idea of how much it was in demand.

I really hate Google right now. I was so pumped for that phone!! :fingers-crossed:
[Nexus 4 General] cobhc:
I love Google and Android but they really do mess up device releases. Just have to keep trying.
[Nexus 4 General] ayamary:
It's been released back for me
[Nexus 4 General] ManMOuntain:
I've just cancelled my order and awaiting email to confirm its cancelled then I'll immediately purchase the nexus 4 from car phone warehouse tonight and collect tomorrow morning. Sure, it's £100 more but this way its just less grief for me.
[Nexus 4 General] Boeing100:
Thanks Smadger, enjoy your weekend!