yashsingh1/xdaforums huggingface dataset:
[Nexus 4 General] sz4kerto:
17:05 order, 1-2 weeker, no email. London, SE. :(
[Nexus 4 General] bhoyjd:
1-2 weeker with no update, I'll probably be ringing up Google tommorow :(
[Nexus 4 General] catlog:
You are my one hope! :D

My email came at 4:05am and still no tracking. I sure hope I get mine today.
[Nexus 4 General] ozzrahog:
Phone has arrived, totally happy
[Nexus 4 General] :
Mine arrived at the depot at 8:05am.

Not of for delivery :)

---------- Post added at 09:34 AM ---------- Previous post was at 09:33 AM ----------

Should of flagged him down and asked him for a package under John smith or something as common.

Could have got lucky :p
[Nexus 4 General] chandlerweb:
I'm a 17:07 1-2 weeker in Southampton. No email and still pending in wallet. My wife, who ordered at 17:16 has no email but wallet says shipped and provided tracking number with Tnt which says it was at Southampton depot and now out for delivery.
[Nexus 4 General] smadger:
17:06 3-5 dayer.

Side note, again as much as I appreciate the thanks, if it wasn't for the guys on G+ forcing Dan to speak, the press wouldn't have picked this up. Interestingly Dan's comments "appear" to have been deleted from the G+ page, and after my least mail to him, I haven't heard anything.
[Nexus 4 General] Shaun--77:
Steal hers and say it never came!!!:p
[Nexus 4 General] olopboy:
Just arrived woohoo!!!!
[Nexus 4 General] dave83uk:
Shipping email received at 03:04

Still no tracking info

Spoke to a lovely lady at TNT. She has confirmed there is no package listed for me and the likely reason is it has not yet been given to them by Google yet.

She has advised my to contact Google to see if the package has been passed to TNT.

She did say it will probably be collected for delivery tomorrow.
[Nexus 4 General] fishbang:
Shipping notification at 3:32 this morning.

Ordered at 17:13, 1-2 weeker. London
[Nexus 4 General] redrum217uk:
You're right it has nothing to do with location, as my mate who lives 2 doors down from me is out for delivery, mine isn't despite me ordering earlier.
[Nexus 4 General] jordieg03:
Just gave google a quick bell to enquire about my brothers phone - spoke to a really helpful guy who informed me that it's been handed over to TNT and is in progress and that my shipping e-mail for that one should arrive today/tomorrow, so all is good there :)

There's still hope for all you guys who haven't got your e-mails yet, fingers crossed some more will come out soon :good:
[Nexus 4 General] mark_glh:
That makes me hopeful mine will arrive today :D
[Nexus 4 General] bhoyjd:
so your saying my phone could actually be in transit/depot even though I haven't received a shipping email? :fingers-crossed:
[Nexus 4 General] Stuartglossop:
Just arrived here in Glossop, Derbyshire. Not even opened yet!
[Nexus 4 General] adamase:
What I'm imagining (from how we ship at work) is that Google have given TNT a massive crate of phones with address labels on, and TNT are pulling them out at random to put tracking numbers on and ship.
[Nexus 4 General] Crundy:
A quid says you get your phone before me :)
[Nexus 4 General] jordieg03:
Unlikely, mine and my dad's have turned up, just my brothers which hasn't - the Google CR seemed to suggest today/tomorrow for shipping e-mail so hopefully wednesday/thursday shipping - but he said it's definitely going to be here this week

He also said an e-mail is expected to come out to all 1-2 weekers too apologising for the the delays, unsure if he got a bit muddled up with the 3-5 day e-mail
[Nexus 4 General] RetepNamenots:
But if your order had gone to TNT, wouldn't it have changed status in the Play store?

ie. I've not received anything regarding shipping, but since my status is still 'Pre-ordered' I'm not going to hold my breath.
[Nexus 4 General] solidturk:
Shipping email received 3:31am. TNT Status says please call which I did (Barking Branch) and was told to Contact Google as Google told TNT that the item was ready for collection but it was not there for TNT to collect. I have called Google which was a complete waste of time - basically told to wait another 24 hours and call back. The CSR wasn't even willing to send me an email with an update/chase the order. Absolutely fuming....
[Nexus 4 General] waggermama:
Mine is on the TNT van and I still haven't received a shipping email ( I got my customer number from Google Wallet)
[Nexus 4 General] dijonemon:
Shipping email 3:33am :D

EDIT: Happiness short lived. TNT consignment number not valid, so I can't track it :|
[Nexus 4 General] chris_04:
Shipped!

Nobody at home, so waiting in the Depot!

4th December @ 17:07

3 to 5 day estimate.

At least i know where it is now.
[Nexus 4 General] sidhaarthm:
In same puddle as you mate. Read my previous post here.
[Nexus 4 General] adamase:
It's possible that the play store only changes when TNT informs Google of the tracking number they've put on the package.

Just my theory - I'm a 'complete' 3-5 dayer with no shipping mail.
[Nexus 4 General] furrypotato:
What's the TNT number you rang and what did you ask them ? I think I might give them a try ( And what number from wallet did you use )
[Nexus 4 General] redrum217uk:
They can search based on your address, it also lets you know that its not been sent without a shipping email, which has happened a lot in the past.
[Nexus 4 General] GafferTaped:
Another 17.07 order without a shipping email. Still pending in Wallet, and pre-ordered in Play.
[Nexus 4 General] jordieg03:
That's what I got told on the phone - the play store e-mail is generated upon TNT supplying a tracking number
[Nexus 4 General] starfarer:
maybe this will come handy http://www.hotukdeals.com/deals/3-h...army-black-3-25-amazon-sold-m-trading-1414446
[Nexus 4 General] Tank-Montana:
This is said to be the case with my Nexus 7's, ordered on the 13th and they told me (over the phone) they were given to TNT on the 13th. Believe what you want from that haha.
[Nexus 4 General] narcist:
Order date: 04-Dec-2012 17:05:57 GMT 3-5days No Email, Essex area

Also placed an order on my wife's account at 17.17, 1-2 weeks, Hers has been shipped :crying:
[Nexus 4 General] Confused_Cheese:
My order shipped at 4.36 this morning, still can't track it :eek:
[Nexus 4 General] Vahndroid84:
i'm still waiting for my mate to call tnt

mine is:

18 Dec 2012	08:24:32	VAUXHALL	Please call

:crying:
[Nexus 4 General] smadger:
That helps even less if we're not going to be where it's going.
[Nexus 4 General] Deeco7:
At least you guys have your shipping info. I'm happy for you guys especially the a Nov 13th limbo'ers. I am yet to receive anything.
[Nexus 4 General] BLADESMAN1889:
Morning m8 - I can still see Dan's comments on G+ so don't worry on that one. Personally if there is any justice in the world you will get some good news soon.
[Nexus 4 General] bhoyjd:
Send my damn phone google, i've been throwing £300 at you for 35 days now.
[Nexus 4 General] scho047:
i spoke to carlos.. and was not happy with him as he was utterly rude and lazy..... and so i just hung up... but mine is on its way to my work now....

so hang in there! it will happen!!!
[Nexus 4 General] bhoyjd:
I spoke to a guy called carlos and he was quite polite and kind of helpful
[Nexus 4 General] colloque:
I ordered on the 5th Dec 5:08:55 my estimated delivery time was 1-2 weeks

got the email last night at around 1 am saying my order has been shipped!

I am so excited to have it before Christmas!

Good luck guys, hope you get your emails soon!
[Nexus 4 General] SreePillai:
oooohh gooddie!!! soon we'll cross a 1000 pages of disappointments and heartaches
[Nexus 4 General] koshirosan:
Mine is being delivered today too. Hang in there guys, it seems they're in a rush to sort out the 3-5 dayers and 1-2 weekers all in one shot. If you don't have money held on your bank account, call customer services to be sure.
[Nexus 4 General] furrypotato:
Dec 4th you mean maybe ?
[Nexus 4 General] jvmaniac:
My phone is out for delivery and I'm on the other side of the world. CRUEL! Really wish someone on here could have mine as I'll only be back in January. Google have put some of you guys through so much. There should be another wave of shipping emails going out tonight. It's Google's favourite day of the week after all :)
[Nexus 4 General] Teeohbee:
There's got to be another round of shipping emails tonight right? ...right?

There's got to be :'(
[Nexus 4 General] Pottrell:
Guess I hate to wait for maybe tonight - It seems shipping emails have stopped?
[Nexus 4 General] charlie_cc:
Holy ****, it just arrived totally out of the blue. No change in Google Wallet status or anything.

Purchased on the 4th (5.10) with a 1 - 2 week delivery.
[Nexus 4 General] christonabike:
shipping email yesterday 18:05, arrived today 10:00. TNT tracking number was incorrect :silly:

(purchased on the 4th like many others)
[Nexus 4 General] CrazyPeter:
I would imagine so..

However it seems that the vast majority of people that had 1-2 week time shipment estimates now have their items on delivery for today, WITHIN THE TIMESCALES GOOGLE TOLD US.

However you can bet there won't be any news stories about that...
[Nexus 4 General] errukine:
Had your Play store status changed the order date to 15th December, and was "Pending"?
[Nexus 4 General] .fahim:
I kind of guessed I wouldn't see a shipping e-mail before this thread hit 1000 pages.

17:14 order (although about 17:10 in my basket), 1-2 weeker here, money held, date on Play Store is 17-12-2012, Wallet Transaction is pending, No shipping e-mail.

I have to be honest and say I am quite disappointed in Google not sorting the 3-5 dayers before the 1-2 weekers (is it really that hard?).

Anyway, can't complain too much about mine as it is not late (yet!) :)
[Nexus 4 General] bhoyjd:
well, looks like me (and some other 1-2 weekers) have been left behind in these shipments. Hope our orders aren't lost in the system. Fingers crossed for this afternoon.
[Nexus 4 General] fremar:
Oh hope that happens to me to today then, so I get a mail from borderlinx that they have recived my package. No change after the 15th in play store and wallet is still pending and no updates there, money is held on account since 15th.
[Nexus 4 General] Cuttooth4:
Received shipping email at 4am, tracking number doesn't give any information. Hope it might arrive today but if it doesn't, it doesn't.
[Nexus 4 General] charlie_cc:
Nope, see below.

4Dec

Google Commerce Ltd received your order.

4 Dec

You placed an order with Google Commerce Ltd on 4 Dec. Google Wallet sent a copy of this receipt to ...

Order Date: 4 December 2012 17:10:12 UTC

Nothing on my credit card I can see yet either. Had no emails from Google, nothing, the phone arrived about 15 mins ago.
[Nexus 4 General] dijonemon:
For anyone who got their tracking numbers overnight - how many digits in the number? TNT site says it should be 8. Mine has 10, and comes back invalid.
[Nexus 4 General] Pottrell:
Did you get a shipping email?
[Nexus 4 General] donothurtme:
Mine is 10 too, comes up as "Not Found" in TNT's tracker.
[Nexus 4 General] Crundy:
I just called my local TNT depot and they said there's nothing on its way to me, so don't bet on getting your phone out of the blue without a shipping email.
[Nexus 4 General] madwyn:
I see, in the TNT query page, you need to select "Customer reference" rather than the default "Consignment number".

Mine is also out for post.

Hope to get it soon today, and wish you all lucky!
[Nexus 4 General] Screaming Chief:
Finally got an email/tracking number (1-2 weeker)

Spoke to TNT and was informed "Google haven't given us the item yet" :crying:

So adding a potential TNT delivery to my pile, I now have items "in the system/late" with Citylink, UPS and Royal Mail, all of which were sent using "guaranteed next day service"

Maybe if there's any left, the bricks and mortar shops might have to make a small comeback as these courier networks aren't big enough/sufficiently organised, to handle the current volumes they are taking on.
[Nexus 4 General] Pottrell:
I remember someone quoting a TNT guy that it's a error from Google adding two extra digits. Not sure what becomes of it... :silly:
[Nexus 4 General] jvmaniac:
Check 'reference number', not 'consignment number'. Or just click on the tracking link in the shipping email
[Nexus 4 General] mark_glh:
and mine, email received at about 4:30
[Nexus 4 General] beljohn:
Does anyone know what the story is with deliveries made using 'Tech Data', the shipping link in my mail goes to their site rather than TNT (http://dol.techdata-europe.com/pod/track.aspx?CUSTID=GOOGLE&DNote=XXXXXXXX).

I'd never heard of them before now, do they pass the package on to TNT for the final leg of the delivery or do they deliver themselves?

This is for an order to Belfast which they're shipping through Dublin.
[Nexus 4 General] daveyjam:
The tracking number works if you change it to search for "Reference number" NOT "consignment number"

It's arriving at some point today!!
[Nexus 4 General] Platnumyoda:
TNT Say the Device has not turned up!

Received the shipping email at around 330am, and it was tracking on TNT as in transit. At about 730am it changed to "please call". When I called TNT they said it had not scanned in so the package has not arrived, despite Google having set it up for collection yesterday (on 17th). I'm hoping it is just going to go out today and it has not been pilfered en route to Glasgow!!!! TNT say I need to call Google, though I'm not confident I will get any useful information from them given others experiences.

(I am a 1-2 weeker ordered at just after 1705 on 4th December).

Anyone else with a similar issue?

Joe
[Nexus 4 General] WallnutBoy:
I love how people who got 1-2 weeks have actually started receiving their Nexus 4's already, but my 3-5 day order can't even be tracked.
[Nexus 4 General] AndyBurns:
Ah! I can see what they've done there ... put your label on my phone, I'll pop round for it later :silly:
[Nexus 4 General] furrypotato:
Double Holy Sh*t !

No change in status from pending. No Shipping email.

Ordered 17:08:51

My wife just emailed me this photo:-
[Nexus 4 General] Remoteconcern:
Seconded. Really no point in getting hopes up.
[Nexus 4 General] Harv.!:
No changes for me so far...I'll keep an eye out for a TNT van incase it turns up unannounced.
[Nexus 4 General] Stuartglossop:
Wow it's an amazing looking phone! Already set it up with giffgaff and updated to 4.2.1
[Nexus 4 General] catlog:
Mine has 10 digits, got it at 4:05 and no work. I click the link from the Play email but that just gives a not found.
[Nexus 4 General] coolius:
Sounds like you are putting it through as a Consignment Number rather than a Product Reference.
[Nexus 4 General] MarkyMark8609:
It's arrived! :D
[Nexus 4 General] sandeepg:
Shipped! Got my email at 1.02am, Google Play - Shipped, Wallet - Complete.

1-2 weeker, 5.06 order, 16GB, C London. Good luck folks!
[Nexus 4 General] Shaun--77:
GOD DAMN TNT, no van as of yet in leicester :eek::silly:

EDIT- what does the van look like?
[Nexus 4 General] Deeco7:
Who is LL3 Nov 13th and called up CS?
[Nexus 4 General] Nathtech:
Im at schoop but just checked TNT tracker and ut says delivered in good condition. OMG yes!!!! Cant wait to get home!! :)
[Nexus 4 General] StevenBX:
My 16GB Dec 4th 17:06 order has just been delivered to my work in Epsom from the Byfleet depot!
[Nexus 4 General] Vahndroid84:
congrats!!! :victory:

..i've waited for the shipping email all night long....and now i've just realized that i didn't want a shipping email...i wanted my phone....that stucked now in "please call" :mad:
[Nexus 4 General] Cuttooth4:
Nah, neither option works for me. Just brings back 'not found'.
[Nexus 4 General] Pottrell:
So you either get a shipping email at night, or it just turns up out of the blue?
[Nexus 4 General] ant_thomas:
That is good news that some are arriving without shipping emails.

I live in hope!
[Nexus 4 General] farhie:
Same for me but it does say that it can take up to 24 hours
[Nexus 4 General] alcurtis93:
How did you change delivery address?
[Nexus 4 General] Screaming Chief:
Sounds like all of us that got "please call" when we look on TNT, are those that were shipped too late by Google, to be "out for delivery today" so all things being equal (yeah like that has been the case in this debacle ;)) by say 6 pm, our tracking numbers should show the item has been received into TNT system.

The above should mean that ours will be out for delivery on Wednesday.
[Nexus 4 General] hartley95:
Same here. What I find strange is that the tracking info said "In Transit" before it said "Please Call" how can it be "In Transit" if it's not been scanned. Knowing my luck it's probably been nicked!
[Nexus 4 General] furrypotato:
Cheers.

If you are still waiting for your friend to call, I'm happy to call TNT for you if you PM me your shipping details I'd need etc ?

I would recommend that anyone without a shipping email call TNT and give them their address to check if it's out yet. As mine was delivered without a shipping email. Wallet still says Pending, play store still says Pre-Ordered.

EDIT - And ask whoever received your shipment to check inside the box as one person did have an empty box delivered in the first round. It seems I'm not the first person in my family to use mine...
[Nexus 4 General] Platnumyoda:
Called Google Play Support, they have referred it to a Specialist to investigate the shipping issue, if the device is lost they will process a refund back to my card and I will need to order again. If they do that I will melt down!!!! Told him that was completely unacceptable, and if they have lost it I want them to send me another device, a refund will absolutely not cut it.

Still got my fingers crossed that they did two tracking references and my device will come out anyway today, or that the Google depot will send it out today even though the tracking number said yesterday!
[Nexus 4 General] Pottrell:
How would you go about calling? Using Google reference or just asking if there's something being delivered to an address?
[Nexus 4 General] Vahndroid84:
you have just scared me
[Nexus 4 General] shub:
1000!!!!
[Nexus 4 General] furrypotato:
I haven't called myself, but someone did a couple of pages back in the thread.

The TNT CSR can search by your address and so can tell you if they have anything for you. I was about to do that when my wife emailed me the photo of the box.
[Nexus 4 General] shub:
1000!!!!!
[Nexus 4 General] khani47:
1000 nearly, just a few steps to go

We will make it

Are we there yet?
[Nexus 4 General] mark_glh:
nearly ;)
[Nexus 4 General] Platnumyoda:
Checked, my shipping e-mail was only 1:31. I guess I am just going to have to hope that this was too late for it to actually make it onto the Lorry at the TNT depot next to Computer 2000, and that it will come tomorrow. I have everything crossed!
[Nexus 4 General] smallishnote:
Got a shipping email at 04:03 for a 17:09:16 order.

Anyone know what courier Google are using for Northern Ireland? It just says 'Carrier: Other' in my wallet, and my tracking number link brings me to Tech Data which says there is no dispatch information available. I know it can take 24 hours to update that information, but I'd like to know if I'd be expecting it today :p

Good luck to the rest of you waiting for emails!!
[Nexus 4 General] cicdwarfer:
Hi

I got my shipping email this morning at 03:31! :D (ordered 04/12 17:06:44 1-2 weeker)

Now to buy a contract for it! And this is where I'm getting stuck, I wonder if anyone can help me?

I want to order the Orange Dolphin 7 SIM only deal and I want to do it online via Orange themselves so I can get a £50 cashback. The problem is they don't tell you what kind of SIM you're getting. Does anyone know if it's likely to be a normal SIM? Or a SIM which can be cut down in the Orange shop to a micro SIM?

Many thanks for any help!
[Nexus 4 General] donothurtme:
Yep, using the link through the shipping email and TNT still saying "not found". Putting it in the reference rather than consignment area and still pulling up a "not found". Will the nightmares ever end?
[Nexus 4 General] Josh98:
Guys, mine just arrived out the blue too! There is a god! :P

I hope everyone here get theirs today too, including 3-5 and 1-2 weekers who haven't received emails like me..
[Nexus 4 General] doubleluckstur:
Don't worry man, I'm in the same boat. As long as there is a reference number it should be with TNT.
[Nexus 4 General] vido.ardes:
Let me guess, yours was a late email?

Info for anyone of a tracking status "Please Call"

Please call just means they didn't get the item from Google, and you will probably get it tomorrow. When you phone the automated system it tells you there is an issue with the address, but that isn't true, and it it just the option they put in the system because they don't have a "we don't actually have this item" as it is a strange situation for them.

When it says "In Transit" that means it supposed to be on it's way to the depot. Once it has left the depot and is headed for you it will say "Out for delivery"

Hope this helps :D

Mine left the depot at 8:43 this morning, 2 hours later and it still hasn't turned up... the depot is only 7.2 miles away. I think this is more frustrating than waiting for an email!
[Nexus 4 General] Stuartglossop:
Mine was just a white transit with no markings
[Nexus 4 General] Doohicky:
Myself and GF are exact same.

No idea what way it is working for our deliveries, but I would not expect to get anything before tomorrow as there is no way they would be flown over here in time for delivery drivers this morning.
[Nexus 4 General] redrum217uk:
I really hope there is a problem with scanning, as when i called TNT they had no info for me. Which means its not it their system but might be still on its way! ha! I will be amazed if it comes today though!
[Nexus 4 General] ApplesRevenge:
I had the exact same issues, called Glasgow Paisley depot for them to refer me to Google. I've still to call Google customer services, I'm hoping the items are simply delayed going out if there are a few of us with this issue.

Did Google say anything else?
[Nexus 4 General] dijonemon:
Checking 'customer reference' gives me the same message:

error

No consignments matched your search criteria.
[Nexus 4 General] Mindrust:
1-2 weeker, now a 'Please Call'er

Had my shipping mail at 18:30~ last night:

Tracking is:

Pick up date	17 Dec 2012

Delivery service	EXPRESS

Destination	LONDON

Date	Time	Location	Status

18 Dec 2012	09:37:42	PARK ROYAL	Please call

Called a very nice lady there who told me it could be a problem with their 'Scan in, Scan out' system.

Awaiting a call back.
[Nexus 4 General] Josh98:
I was amazed! Still am to be honest.
[Nexus 4 General] smallishnote:
You never know, we could get lucky and get it today :p . But yeah, you're probably right. Although I have had stuff dispatched at a similar time and received it the next day
[Nexus 4 General] Rusty!:
That's pretty much it, yes.
[Nexus 4 General] ermacwins:
T-Mobile is slow as always, I called them asking if they are getting the N4 and they are not sure.
[Nexus 4 General] TeRRa4:
It might be that they are stuck in a contract with Google stating they're not allowed to tell anyone until a certain date. I dunno, just a possibility.
[Nexus 4 General] MrYiff:
Is anyone else seeing different prices on the Three website? I can see the £6.90 contract but to add unlimited data to it seems to be an extra £6 rather than the £3 stated in the OP unless Im just looking in the wrong place?
[Nexus 4 General] Rusty!:
You can't add the £3 data add on at time of purchase, you have to do it after.

The £6 thing you're seeing is to change the tariff to a different one, here is the list of add ons: http://www.three.co.uk/Discover/Phones/Get_better_value_with_an_Add_on