yashsingh1/xdaforums huggingface dataset:
[Nexus 4 General] Acritter:
On the 4th at 21:03, given a 4-5 week estimate for a 16GB.

My receipt and Google Wallet seem a little different to others though. It's registered the time of my order in US Pacific Time (1:03 PM) and Google didn't receive my order till the 6th.

Probably just winding myself up over it but it is becoming increasingly concerning as those with later estimates are progressing at a faster rate.
[Nexus 4 General] emperorburger:
Looks like you are a further back in the queue then as the date they will use is the 6th. They are currently processing orders from the 4th/5th

Something obviously went a little awry with your order
[Nexus 4 General] Acritter:
If that's the case then what a load of b****cks!
[Nexus 4 General] emperorburger:
What date is currently shown for your order in Google Play?

I think the majority of orders currently being processed had an order update in Google Play on the 24th of December
[Nexus 4 General] musclegym:
What date is currently shown for your order in Google Play to be sent?
[Nexus 4 General] Acritter:
The 6th still.

Would just like to know if anyone else with 4-5 weeks is still waiting for their Google Play to update to a later date really. Would be reassuring if I wasn't alone!

Again though, it's still within the 4-5 weeks. Just jealous of everyone else with the same estimated time-frame (and later!) seeing movement.
[Nexus 4 General] jayjay2244:
Recon my order from the 9th 16gb will be shipped this week or early next week? :)
[Nexus 4 General] emperorburger:
I'm sure you are not alone, and it sucks big time

Bloody Google
[Nexus 4 General] rikgarner:
Been lurking here since originally trying to order on 13/11, and finally ordering on 5/12. I was originally quoted 4-5 weeks, and the last update to my order was on the 6/12. So no, you're not alone, but maybe we are shafted together lol.

No phone, no order updates, nothing from the big G since order :(
[Nexus 4 General] rgt247:
My phone is out for delivery today. Ordered on the 5th Dec 11.05am (5/6 weeks) tracking email sent 7.30pm 27th. I will post back when delivered. :good:
[Nexus 4 General] fridgeman:
Mine is also on the truck for delivery between 9:00 & 18:00 :)
[Nexus 4 General] ifti_a:
I ordered on the 7th dec at 11.30am and have a 6-7 week ship time

It's been three weeks today :o
[Nexus 4 General] SreePillai:
My status now says 'please call' TNT said the package arrived too late to go on the wagon today so will be out for delivery on Monday

Sent using xda app-developers app
[Nexus 4 General] Mecha85:
I've also got mine shipping to me today

I ordered on the 4th, but Google received it on the 5th and got an email last night. Then this morning they said they are on their way. Happy to have it for New Years festivities

But can anyone advise on getting the 9.99 2 day shipping charge refunded?

Cheers
[Nexus 4 General] hrickards:
Mine's also out for delivery after only being shipped at 1 this morning!

---------- Post added at 09:25 AM ---------- Previous post was at 09:19 AM ----------

That's a 2 day delivery charge, so it doesn't include the dispatch time. So if it doesn't arrive tomorrow or Monday (I'm unsure if the 2 days includes weekends), you can get it refunded, but if it arrives today then you're out of luck.
[Nexus 4 General] Bideshiii:
Received shipping email for 2nd 8GB order at 1am (4th Dec, 6:45pm, 4-5 weeks)
[Nexus 4 General] Moonie17:
Ordered 5 December 2012 14:57:58 UTC (5-6 weeker), man I hope I receive my shipping mail today!

Only other issue i have, where i live (Jersey), is not "officially" supported by the Google Play store, but is still in the United Kingdom.

I got a friend in England to order the phone for me using my own details, and having the below as the delivery address....

No*****

Rue De la S****

St Lawrence

JERSEY C.I.

JE3 1FZ

United Kingdom

Sooooo ive just got my fingers crossed they dont check addresses! We do have TNT over here, so i might be lucky!!

Has anyone got experience with this, or any thoughts they can give me?!!
[Nexus 4 General] nellisere:
Out For Delivery now haha. Wish they would put atleast part of the address up like a postcode so I know it's coming to the right place.
[Nexus 4 General] hrickards:
Under 'Destination' you should see your town name, although I guess if it's something like 'London' it's not that much help.
[Nexus 4 General] Keitaro:
If you load up the tnt site...

http://cgi.tnt.co.uk/trackntrace/ConEnquiry.asp

...you will see there is a free number you can call them on (from a landline) in the top right 0800 100 600 and double check the destination address. Remember to have your consignment number handy :)
[Nexus 4 General] ralph78:
The same story here...Ordered on 4th at 18:28, given estimated delivery 4-5 weeks. Google Wallet says that Google Commerce received my order on 6th though. No update still pre-order...

Wysyłane z mojego GT-I9100 za pomocą Tapatalk 2
[Nexus 4 General] rgt247:
Mine has arrived 9am today. All good so far. Good luck if your expecting deliveries today. I am off to read the other threads in this forum.
[Nexus 4 General] Leo Davidson:
Google Play support are trying to screw me out of my shipping refund.

If the rest of this process hadn't been so bad, and if their support weren't using untruths to justify not refunding me, then I might let this slide as the refund is not a lot of money, but I feel like they owe me (and all of us, regardless of how the actual shipping part turned out) a lot more than a shipping refund so I am going to stick with it and at least get that.

Here is the email I just sent them (quote at the top is from them):

> I would like to inform you that after reviewing your account, I found that

> your order was shipped on 18th of December and was delivered to you on 20th

> of December. As this order was delivered to you within the specified time

> frame, we are unable to process for the shipping refund this time.

No. Let's review some facts:

Google Wallet says the order shipped on 17th December. (See A1_GoogleWallet.png, attached.)

The email from Google Play to say my order had shipped was received on 17th December. (See A2_GooglePlay.png, attached.)

TNT's tracking page shows the package was (supposed to be) picked up on the 17th December, but something went wrong. (See A3_TNT.png, attached.)

Other people with exactly the same events on the 17th December received their packages on the 18th December (which is one-day shipping), with a few waiting until the 19th December (which is two-day shipping).

I, on the other hand, waited by my front door for all of the 18th, 19th and 20th of December. That is not two-day shipping, that is three-day shipping.

For the overall farce that ordering a Nexus 4 has been, Google should be giving out free bumpers (if you could actually make more of the things) and free Play Store credit, not just refunding postage, and certainly not arguing with people about whether their postage should be refunded when it blatantly should be. The £10 shipping refund will not begin to cover the amount of time I have wasted, the cost of phoning TNT for three days in a row, and the hassle of dealing with such a broken process both before and after receiving the device.

If the next email does not say "sorry, your postage is now being refunded" then I will go straight to contacting Dan Cobley, Google UK MD (who has already been involved with the Nexus 4 mess in general, but not with me in particular) via his Google+ page ( https://plus.google.com/113390679691036376988/posts ).

I really have had enough of dealing with Google support over the past few weeks, just to get you to fulfil the obligations you set for yourselves.

Leo
[Nexus 4 General] fridgeman:
Mines arrived. Just need to get home from work now.
[Nexus 4 General] jimmycrashbox:
Shipping email received at 0233 last night. 16GB ordered on the 4th Dec at 1808.

Should be here soon!

All the best guys...:good:
[Nexus 4 General] Moonie17:
You a 4-5 weeker im guessing?
[Nexus 4 General] spoonboy:
4-5 weeker, ordered at 5.50 on the 4th, shipping mail received at 4.00am this morning. Based in greater London.

:)
[Nexus 4 General] limpopo:
Ordered 18:09 on 4 December, 4-5 weeker, shipping email 27 December 17:05, shipment received at depot (Park Royal) 28 December 06:39, "out for delivery" as of 28 December 10:13.

Sitting by the front door....
[Nexus 4 General] jimmycrashbox:
Yes. 4-5wk initial shipping estimate.
[Nexus 4 General] knowlesy:
To confirm is it royal mail delivering this or tnt ? I know tnt dispatch it but just to confirm ?
[Nexus 4 General] nellisere:
TNT deliver it.

Mine was out for delivery at 7am, my local depot is only 20 miles away and I'm still waiting!
[Nexus 4 General] knowlesy:
Good good, whats worrying is our tnt delivers are normwlly here at 830 and mine didnt get shipped to 930 whats worse theres only one guy in the office oh noes!
[Nexus 4 General] emperorburger:
Phone rocked up at 10:30 this morning......very happy :D
[Nexus 4 General] Bideshiii:
My phones also went out for delivery from Park Royal at 10:13 :good:

Just got them now.
[Nexus 4 General] neilshahh:
Happy

N4 arrived this morning, 4 - 5 weeker, ordered on 4th at 5;40
[Nexus 4 General] ChrisHRocks:
How long from when you get your tracking number is it before you can track your package?
[Nexus 4 General] Keitaro:
For me I got the TNT tracking number at about 8pm in the evening. It only started showing information the next morning.

When did you get your shipping email?
[Nexus 4 General] ChrisHRocks:
4.02 this morning.

This is worse than before when I knew nothing. Lol
[Nexus 4 General] johhn:
ordered a 16gb at 4pm on 5th, status changed to pre-order long time ago and been staying the same since. no movement whatsoever. shipping was quoted as 5-6 weeks and automatic reply says 'by 16 Jan'.

I now cant help but have to check this thread and my order several times a day :(
[Nexus 4 General] druggeduk:
No offence but it sounds like you're being picky for the sake of it.

Yes, the whole Nexus 4 thing has been a mess, but Google dispatched your phone within the time that they promised, give or take a day which sounds like it was TNT's fault.

Basically, if it weren't for others getting refunds because of this mess, you wouldn't even ask about a refund - you're just trying to take advantage.

Be happy you aren't one of those who ordered back in November and are still stuck in limbo!
[Nexus 4 General] ifti_a:
Well said,

its only a phone not worth the headache over 10 pounds,

stuff happens and its not a perfect world
[Nexus 4 General] capt_carl:
I'm in the same boat but I'm about 2 hours behind you. Ordered on the 5th at 19:20 5-6 weeker told it'd be here by the 19th January :( I'm going insane watching this thread over and over.
[Nexus 4 General] Dav_prime:
missed my delivery, next chance to get it is the 3rd of jan for me :(

6 days to go.....
[Nexus 4 General] nellisere:
Been in all day and still no TNT lorry, got till 6 but this is stupid.
[Nexus 4 General] spoonboy:
I just spoke to TNT.... the guy by chance asked me if my order was from Google. I said yes and asked why did you ask, he said they are delivering about 3 and a half thousand packages from Google today!
[Nexus 4 General] curtisf08:
Update: delivered today 28th @ 1:03pm

phones fine, but WiFi seems slow

at connecting
[Nexus 4 General] tonybhoy:
i ordered mine at 6.01 on the 4th and still no email,weird outfit are google
[Nexus 4 General] nellisere:
It's finally arrived! Can't see any problems with it apart from the power button isn't as clicky as the volume rocker, but other than that it's great!

I am noticing a very small crackle in the earpiece that can only be heard when held to my ear, this is screen on and off. But it's not enough to make me want to RMA

Bit of light bleed on the top, but again, I only notice it when booting up. Not when the phones on the homescreen.
[Nexus 4 General] stax:
Mine arrived around 14.30 today not any problems noticed 8gb version
[Nexus 4 General] Mecha85:
Mine's arrived at my house!

But I'm at work then going to the gym, so I wont have it for a few more hours yet! Hell I waited 24 days for it, another 6 hours wont hurt!

I have the slip case ready and waiting too!
[Nexus 4 General] arnoldzik:
:)

I'm a happy bastard!

Just get my one :)

Order Date: December 4, 2012 5:37:57 PM UTC

Dec 24 : Google Commerce Ltd shipped your order.

Dec 24 : Google Commerce Ltd charged your MASTERCARD xxx-xxxx

Arrived today about 14:00. White van without TNT logo.

Guys, good luck with yours! It is totally worth to wait for.
[Nexus 4 General] Moonie17:
The suspense is killing me!!!

Hoping for a weekend shipment email..... come on you beauty!! :highfive:
[Nexus 4 General] tonybhoy:
just got a shipping email and tracking number,so probably have for monday ;)
[Nexus 4 General] SreePillai:
I woke up to a 'please call' status, after being fobbed off on the 1st call tnt admitted they had indeed sent mine to the park royal depot instead of Preston though they initially said next del will be 31st after i kicked off a bit and 'reminded' them it was their mistake and not mine they have upgraded me to sat am delivery at least that's what the adviser told me (double checked this by calling again and speaking to 2 other advisers)...so hopefully i shld get mine tomorrow morning :good:
[Nexus 4 General] Leo Davidson:
I'm not sure you know the history of my order or the things which went wrong on both Google and TNT's end, even ignoring all the problems before the shipping started.

Google said they shipped it, at which point the clock starts ticking on the 1-2 day delivery; Google's own rules as per other emails from them. But Google didn't actually give the package to TNT, losing one day. Google blamed TNT; TNT blamed Google. Both made it a pain to work out what was actually going on. And with phones turning up out of the blue without any shipping/tracking at all, for all I knew it could still turn up at any moment, so I spent the entire time ensuring I was in & could hear the door. (The local depot is miles away so collecting wasn't an option.)

Google gave TNT the package the next night, but TNT then failed to deliver the next day, losing a second day. Tracking reset to TNT's stupid "Please Call" status once again. I got mixed messages from TNT, and couldn't find out what had happened until the day after that.

By that point, 2 day shipping had passed and it was now 3 day shipping. I still wasn't sure TNT even had the package, since both company's systems are such a mess and Google's support aren't trustworthy (as a look through this thread will show you) & say anything to get you off the phone. In the morning TNT said they ran out of time the day before. Later on they said they hadn't run out of time and the problem was the driver couldn't find my house (yet hadn't tried to contact me & had no additional info to successfully deliver the thing on day 3, assuming the same driver).

I asked them to contact the driver around lunchtime and 2 hours later they hadn't and would not expedite things. In the end I worked out how to contact the depot and driver myself and was immediately in contact with them and had my phone shortly afterwards. Phonecalls totalling a couple of hours in the end, and 3 days waiting by the door not knowing what was going to happen.

You're damn right I wanted my £10 shipping fee back. For Google to then claim the thing was shipped a day later to avoid that refund was just another mistake in the long line of them, and I don't know how you can defend them doing that.

Google seem to agree as they have now refunded my shipping after I pointed out their last mistake.

Yeah, it could always be worse. I suppose the people who are stuck in limbo from November should be happy because it could be even worse for them, like the package being stolen or turning up broken, as happened for some even unluckier people... ¬.¬

OR... We could expect a decent service for our money and expect that problems, when they happen, are sorted out properly rather than left to drag on for days while the customer is left in the dark, and only eventually solved when the customer starts phoning people behind the scenes.

That on top of all the other problems with the launch, ordering and shipping process...

I think if you still defend how Google have handled this then you'll put up with anything. Fair enough, that's your choice, but not all of us feel the same.
[Nexus 4 General] itsfozzy:
5-6 weeker here... holding my beautiful N4.

Ordered around 1am on the 5th, received on the 5th, but my email said I ordered it on the 4th.

Not complaining...
[Nexus 4 General] hrickards:
Just got mine a couple of hours ago. Absolutely great phone; well worth the wait.
[Nexus 4 General] rixxin:
Mine was ordered on the 5th of December, received today. Awesome.
[Nexus 4 General] lh2705:
4-5 weeker

ordered 5:45 pm on dec 4th

received shipping email yesterday

received phone couple hours ago
[Nexus 4 General] tosin01:
Annoyingly, Mine was out for delivery today with TNT. I was home all day waiting nothing only the see an update on the tracking site that they attempted delivery around 4:02. Called and was told they only attempted delivery till 3:30 today as they are running a reduced service.:confused:

Anyways, they've claimed to deliver tomorrow. Here's hoping.
[Nexus 4 General] Moonie17:
What time you order?
[Nexus 4 General] Nova163:
Nice. I ordered the 6th of december, so I suppose I'll get mine in the next batch then
[Nexus 4 General] ChrisHRocks:
Just got a second shipping email! Still no info when I track my package. This is killing me! It was so much easier when I knew nothing!
[Nexus 4 General] texaslittleangel:
I must have REALLY pissed people @ Google cuz I have yet to receive any notification. Play still shows as pre-order and wallet shows as pending :crying:
[Nexus 4 General] fataltrain:
Got a shipping email last night received this morning feel so lucky :p
[Nexus 4 General] Acritter:
When did you place your order? I ordered on the 4th, received a 4-5 week estimate and haven't had anything yet either.

When did Google 'receive' your order? Despite ordering on the 4th, Google received my order on the 6th suggesting they're processing these in the order in which they were received by Google, not the order in which they were placed!
[Nexus 4 General] Freement:
Ordered on the 5th at 12pm, Google received order on the 5th. Got shipped and tracking email last night and received at 3pm today.
[Nexus 4 General] fridgeman:
This phone is so much smoother than my sensation with cm10.
[Nexus 4 General] texaslittleangel:
ordered on the 4th confirmed by CSR and then received an email a few days later saying that it was received on the 6th :confused:

Emailed them about it and of course they have no bloody clue what the hell happened to their system.

I had a 4-5 shipping message
[Nexus 4 General] Acritter:
Sounds like we're both in the same situation. I've seen a few others with the same circumstances too. I think we'll get our phones before the 4-5 weeks are up but it is extremely annoying that everyone else with a 4-5 week estimate has received theirs and Google are now fulfilling 5-6 week estimates.

I've searched through other threads on this forum and have found others (with different estimates and in different locations) with two different dates for when they placed their orders and when Google received them. They all received their devices in the end thankfully.
[Nexus 4 General] CurtisD88:
My estimate is 6-7 weeks. I think the latest is 8 weeks. So not until late January or Early February. If they do come 'back in stock' before 8 weeks then I'm going to be pissed if mine isn't delivered. Google need to sort the back orders first before starting new ones.
[Nexus 4 General] curtisf08:
My charger makes a constant buzzing sound like its about to blow up

Anyone else noticed this?
[Nexus 4 General] rixxin:
8.59am
[Nexus 4 General] GretaLewd:
Just want to say thanks to all those posting their updates / delivery notifications - can't stop myself checking even though I may have a couple more weeks to wait!

I'm a 5-6 weeker, ordered 5/12, 18:55 GMT (10:55 UTC). No updates for me yet in wallet (Pending, 5th Dec).

Good to see some 05/12 orders have been received.
[Nexus 4 General] Centrocampista:
Shipped at last, 8gb 4 - 5 weeker ordered at 5.13 on the 4th
[Nexus 4 General] ifti_a:
I ordered on the 7th haven't heard anyone order on this date....mainly its the 4th and 5th. Die hard fans bought it on the 4th and 5th.

I've seen one 6th order, one 8th order and one 12th order
[Nexus 4 General] jayjay2244:
Mines from the 9th, guess that means that we might be in the next batch dispatched :D.
[Nexus 4 General] tonybhoy:
Pick up date	28 Dec 2012

Delivery service	EXPRESS

Destination	GLASGOW

should be tomorrow
[Nexus 4 General] texaslittleangel:
That is what I don't understand...How can a company that big that hires the brightest people, get it so wrong?!?!?! I wouldn't be so irked if my phone was working properly but it's been acting up for a while and I was just waiting to get my hands on the N4 to ditch it. Getting my hopes up + the phone playing up = me not happy

I've ordered the cover and back and screen protectors, all I need is the bloody phone lol
[Nexus 4 General] yassar1290:
Order date: Dec 14, 2012 12:44:05 AM GMT

Estimated Ship:

6-7 weeks	Nexus 4 (16GB)	£279.00

hoping the device would arrive early january
[Nexus 4 General] catlog:
The second email probably means that it's about to be shipped to you. That was the case with a lot of us 1 to 2 weekers.
[Nexus 4 General] Nathtech:
Not for me! I got a third shipping email once both my nexus 4s had been successfully delivered! ;) But yeah I bet his will be delivered today.
[Nexus 4 General] Grizzle34:
wow i cant believe some people who ordered before me are still waiting!!

Its worth the wait ive got to say, even wee Super Ally McCoist admired it the other day ;)

FTP
[Nexus 4 General] SreePillai:
Boy TNT weren't kidding when they said Saturday am delivery, had a knock @ 7:45 this morning I've never been so happy to see a man in an orange jacket before..it's here and it's great!
[Nexus 4 General] ChrisHRocks:
Fingers crossed!
[Nexus 4 General] Lewey22B:
Got mine yesterday, 4-5 weeker, 16GB, Ordered on 4th December at 6:16pm.

It's gorgeous, but I don't have a micro-sim yet, so I can't use it -_-'
[Nexus 4 General] jackalomg:
I have ordered mine on 13th Dec, Yihaaa!
[Nexus 4 General] rhymer2k:
Another who ordered on the 6th, there's quite a few more people who are probably fed up coming here
[Nexus 4 General] Acritter:
I understand how you feel! This is the first decent phone I've ever bought, coming from crap £20 pay as you go devices, I've been really excited since I ordered it. Now that excitement's beginning to fade, I'm contemplating just keeping the £290 and continuing smartphoneless! (I know XDA is probably the wrong place for someone without a smartphone!).

Surely I'm the ideal customer Google was looking to entice with this low priced device? I wouldn't have shelled out for any of its higher priced competitors and I'm not interested in a contract. But I am interested in buying apps and Google's additional services.

Enough of my sob story anyhow, I just hope we get ours delivered sometime next week. I'm probably going to cancel my order if it goes beyond 4-5 weeks as I'm supposed to be revising but cannot stop checking this thread and my Play Account for updates!
[Nexus 4 General] ifti_a:
Saw this today at the three store looked good but the phone is security fixed so couldn't lift it which is a shame.
[Nexus 4 General] tosin01:
I also got mine exactly 7:45am this morning after missing delivery yesterday.:victory:
[Nexus 4 General] Bideshiii:
24 hrs and I still have not opened my package :o

Hope everyone has their phones delivered soon !
[Nexus 4 General] ifti_a:
what are you waiting for ?

christmas is over ?

send it to me ill open for you and send it back after a few days.

lol
[Nexus 4 General] iucidium:
Wow.
[Nexus 4 General] superleeds27:
Ordered 4th Dec at 6pm.

Out for delivery today between 9-6.

Heres hoping it comes!
[Nexus 4 General] CurtisD88:
Keep me posted if you get yours before me (I ordered on the 8th) so I can give Google a bollocking ;P
[Nexus 4 General] jayjay2244:
lol