yashsingh1/xdaforums huggingface dataset:
[Nexus 4 General] PhilippJFR:
We all ordered after 5 pm, so it doesn't count as a business day. Last day for delivery is therefore tomorrow.
[Nexus 4 General] redmamoth:
Mine's arrived
[Nexus 4 General] FTMDan:
Am I the only 3-5 dayer that STILL hasn't received a shipping email?
[Nexus 4 General] fremar:
Mailed TNT and got this response, so I guess my 1-2 week order will ship tonight then:
[Nexus 4 General] thomss79:
Mine arrived this morning at 9:30! nice way to wake up on my day off :D

Ordered on the 4th at 5:10 (16GB)
[Nexus 4 General] Platnumyoda:
eh?

Tuesday 4th December.

Today is Tuesday 18th December. So if Google ship it today surely that is exactly 2 weeks from the order date, and hence within the timeframe?
[Nexus 4 General] wooger:
Bad news for anyone without shipping emails

I ordered on the 4th Dec, 16GB, 5:06:25, haven't had my order date change to the 15th in Play & haven't had any shipping email. I just called google for an update and was told I'm backordered, and shouldn't expect my order for another 3 weeks!

Really pissed off, as Google have clearly not fixed the problems, and phones are still being delivered out of order.

I really hope I get at least some more info and an apology email today. Or else I hope that the CSR is wrong.
[Nexus 4 General] newbintraining:
No, I haven't. At the end of my tether.
[Nexus 4 General] markdavey:
People who have received shipping notifications, be realistic. It is likely that Google (or whoever) generate these E-Mails when the shipping label is attached to the package READY for collection. If you received your E-Mail late yesterday night/early this morning, it is not realistic to expect delivery today, think about the logistics involved.

I received my E-Mail at 3:33am this morning (as part of a batch I would guess), I had no expectation that I would receive my device on what is effectively the SAME DAY (and indeed, as expected, my tracking information does not work as yet) as that is not the shipping service we have paid for...

I would expect my package to be picked up at some point today and out for delivery tomorrow.
[Nexus 4 General] Eyeloose:
Just had a notification that my package has been signed for. It's arrived at work and today is the GF's birthday so have the day off.

Do I drop her off to the tattoo shop and head to Hemel or wait til I'm back at work on Friday? :cyclops:
[Nexus 4 General] Doohicky:
:good:

Exact same and expect the same. But still I like to be optimistic :p
[Nexus 4 General] kxuli:
EXACT THE SAME!!!! :'( Could I have the phone number you called plz?
[Nexus 4 General] smadger:
No, not by a long way.
[Nexus 4 General] stormgrass:
Ordered it via my sister who's living in London. She'll be leaving for Austria on Thursday, so I hope intently that the phone will come tomorrow.

According to her it's been shipped (not sure whether she received an Email or whether that's what it said in her Google Wallet).
[Nexus 4 General] darnit:
I haven't either. I think there are quite a few of us that haven't received the email, again seems to be quite a few in the 3-5 day range!
[Nexus 4 General] rpudner:
Me neither, 3 - 5 dayer my order date changed to the 15th but still shows complete, reserve on my card only wallet still pending
[Nexus 4 General] Jamesr79:
Mine arrived at 9.30 this morning, feel a bit for you guys who have had no contact yet, sit tight though, should get your emails tonight and phone tomorrow I would have thought.
[Nexus 4 General] farhie:
For anyone else having the above problem I just spoke with a lovely lady from TNT who said that A) Some of those codes aren't working as they are Google references not TNT ones so only some of them work. B) Mine is not currently out for delivery grrrr :-\

To repeat my earlier sentiments piss up in a brewery...
[Nexus 4 General] vido.ardes:
Talk about torture... over 3 hours ago, my device left a depot less than 7 1/2 miles away. I could have walked there, picked it up and walked back by now! :(
[Nexus 4 General] hazzamon:
Got my shipping email last night at about 6pm, just checked my status and it's out for delivery from the Inverness depot today!
[Nexus 4 General] Vahndroid84:
i can't reach the page of my tnt tracking code anymore....

"Sorry, we are unable to fulfil your request. We apologise for any inconvenience. Please re-submit your enquiry."

everything is scaring me now

edit: it turned up online....lol
[Nexus 4 General] jason56d:
Nope! Me as well, have sent a cheeky email enquiry to TNT, but I am not that lucky.
[Nexus 4 General] wooger:
0800 328 6081
[Nexus 4 General] gie62001:
Don't know if it's entirely true as this happened to my brothers bumper case from Google where Google haven't sent proper label or information to TNT and the parcel spent another 3 days going in transit in the same town until it asked to call. And when called they explained what happened and that was true as there was no house number when I collected the parcel from depot. So if may as well be some error as I don't think they'd lie about parcel being in transit when they don't actually have it.
[Nexus 4 General] Aksaif:
Hi,

I have the same status when following the tracking link 'not found'. But I called them and they said it is out for delivery today based on the tracking number. They also confirmed the delivery address and my name without me telling them so looks like its on route.

Received my email yesterday around 6pm. 1 - 2 weeker. 16GB.
[Nexus 4 General] smadger:
True (for those who are where they had asked to get it delivered) :)
[Nexus 4 General] futuredok:
Anyone else out there who is a undelivered 3-5 dayer, who has had NOTHING happen since teh 4th? I have had no pre order change (still says complete as it did on the 4th) and no emails about shipping etc. Anybody in the same boat?
[Nexus 4 General] InkZ:
I'm an 8GB 3-5 day, my order updated to the new date of the 15th and pre authed my card again but no Email or delivery yet.

I've not seen anyone with an 8GB get a delivery, looks like they just have a load of 16GB going out. Someone please correct me if you have seen different.
[Nexus 4 General] Egg Chaser:
Mine just turned up. (1-2 weeker) :D

I sincerely hope the rest of you who didn't get their tracking numbers get some good news soon, especially those who were quoted 3-5 days. :good:
[Nexus 4 General] dubnobass:
Order date: Dec 4, 2012 5:06:17 PM GMT

1-2 week shipping

Changed to pre-order 15th Dec

Just called google and was told my order was sent to the shipping company yesterday morning and I should receive a shipping notification within 3 working days.

My wife ordered 3 mins after me, I asked about hers and her order was sent to the shipping company about 1 hour after mine.

So hoping for e-mail tonight.
[Nexus 4 General] smadger:
Worth a call to CS to check, but it might happen overnight tonight.
[Nexus 4 General] donothurtme:
Thank you :)!

I can't call TNT because I'm out of town, but I emailed them and got this:

"I am sorry i cannot locate any delivery for this post code at this time."

I am at my wits end, suffice to say this is the last Nexus, if not Android, device I'll be using. Google is turning into Apple, no corporate responsibility whatsoever. Windows Phone 8 here I come...in a few years :P
[Nexus 4 General] hunnymonster:
Mine just arrived. Clearly TNT are under the pump because it wasn't the TNT van (which passed by an hour ago) but a local firm that delivered it (chap said they usually only do the "letters" for TNT but this week small parcels too)
[Nexus 4 General] vaniok:
Same here 1-2 weeker 17:06 and NOTHING:confused:
[Nexus 4 General] Motogp1:
Oh look .:D
[Nexus 4 General] jvmaniac:
Mind sharing TNT's email address? Thanks!
[Nexus 4 General] Aksaif:
Plus.. here are some landline numbers from saynoto0870.com

Save you running up your bill calling 0800 numbers from your mobiles.

Company Name 0870 / 0871 0844 / 0845 01 / 02 / 03 Freephone Other Information

TNT 0113 238 3100 0800 100600 Leeds, W.Yorks

TNT 020 8665 5655 0800 100600 Croydon depot

TNT 01827 711711 0800 100600

tnt 0800 100600

TNT 0800 100600 01827 303030 head office

TNT 01709 702702 0800 100600

TNT 0141 848 7788 0800 100600 This is the Paisley Depot

sorry for the poor formatting. :)
[Nexus 4 General] steven7007:
For those asking about Northern Ireland delivery - I ordered a 32Gb Nexus 7 the evening they were released (29th Oct), and it was delivered by UTI (Man in an unmarked white van, but all delivery documentation stated UTI (go2uti dot com)).

On that occasion, the shipping reference sent by Google Play detailed a consignment from Birmingham to Dublin, which I could see on the tracking information the morning after the order was placed. This did not change and the Nexus 7 was delivered the day after.

I received the tracking number for my Nexus 4 this morning (1.03am) and I am seeing similar information to what I saw for the Nexus 7 - a consignment delivered from Birmingham to Dublin. It seemed as if the consignment order was only tracked into Dublin - I checked a couple of days after the Nexus 7 was delivered to me, and the tracking information had not changed.
[Nexus 4 General] ste1164:
Apple do have corporate responsibility I have never had an issue when pre ordering through apple and if there is mistakes they usually fix them. Bar the iPhone 4 issue :P
[Nexus 4 General] KidCold:
I filled out the form on their site:

http://www.tnt.com/express/en_gb/site/home/support/tnt_feedback.html

They were emailed me back in about 10-20 mins
[Nexus 4 General] timshields:
I have my Nexus 4, which is fantastic. Though the 3 signal at my work has just died, so I can't set it up now :crying:

Good luck to everyone who hasn't yet received their device. I'll keep my fingers crossed for you
[Nexus 4 General] :
TNT just delivered mine.

Hopefully see you all over in the development section soon enough :)

Good luck guys!
[Nexus 4 General] jvmaniac:
Thanks mate!
[Nexus 4 General] Deeco7:
Rang TNT. NOTHING. LOOL

God hates me truly.
[Nexus 4 General] Aksaif:
---

I just called them again.. my tracking number starts #7055******

This does NOT WORK on TNT as it is the Google reference number.. not sure why it is on my email as 'TNT #'

If you are getting the 'Not Found'. ring TNT and get them to search using your postcode. they will then confirm details and give you the correct consignment number that will work on the tracking page

Actual tracking number starts 0030****

;)
[Nexus 4 General] donothurtme:
I'm sure they do the retail side of things fine. When I criticise Apple's corporate responsibility I refer to factory working conditions, environmental harm, blatant over-pricing and under-delivering and legal hypocrisy amongst many, many other things.

Apple is scum.
[Nexus 4 General] dingo dog:
Not just you mate. He hates juts a few of us, android fans. :D
[Nexus 4 General] DannyDroid:
"I have checked your postcode and I'm sorry there is nothing showing for delivery today. It is likely goods will be dispatched overnight for delivery tomorrow. Google will provide you with a tracking number which you can use to track your shipment once TNT have it in their possession."

Here is hoping!
[Nexus 4 General] donothurtme:
Thank you for that! I can't ring TNT right now, unfortunately out of town, but when I sent them the email that was just to give them my postcode :( they say they have nothing under my postcode.
[Nexus 4 General] ste1164:
Wouldn't say scum Samsung have the same problems with working conditions. Both are poor. Thought apple is moving a lot of theirs to America. Anyway back on topic of the nexus 4 :P
[Nexus 4 General] Dave11:
Just had another check from my computer this time.

Clicking e-mail tracking number link is 'Shipment delivery address unknown, recovery actions underway.'

Clicking through wallet tracking number is 'Please call'

Why the difference? suppose i should call them if it hasnt arrived by tonight.
[Nexus 4 General] pav4n:
Tracking at about 7:30 said out for delivery, then at 8:30 said loaded on van, then at 9:20 said loaded on van again, and at 10:06 out for delivery again, that's urmm, interesting haha, my roads often used by couriers and the like as that's the way a Sat Nav would take you (but is not faster) so every time I hear a van coming I get my hopes up :(
[Nexus 4 General] PhilippJFR:
Google CSR told me they no longer have stock for me and he didn't know when they were getting more. Hope it's just the usual bull**** they spew. 1-2 weeks|5.06
[Nexus 4 General] Aaerus:
Nexus 4 16GB arrived this morning roughly 10.45 am.

Shipping mail received yesterday around 18.30. 1-2 week estimate ordered originally 4/12/12 5:05:52.
[Nexus 4 General] Pottrell:
Like others - I have:

Nicer CS than Google it has to be said..
[Nexus 4 General] redrum217uk:
Yey the nice TNT man just dropped off the nexus 4 for... my neighbour! :(

Better luck tomorrow hopfully!
[Nexus 4 General] smallishnote:
Cheers lad!

Tried entering the tracking number google gave me into UTI but nothing is registered on it. Could be that it hasn't left Birmingham yet.

Just making sure, you are using the code from "Great news! Your order on Google Play has shipped. Track the status of your package UTI #xxxxxxxxxx."?
[Nexus 4 General] Shaun--77:
im still waiting in leicester for mine!!!:crying:
[Nexus 4 General] jason56d:
Same :crying:
[Nexus 4 General] Nextass4:
Just got my delivery...

Good luck to the rest of you. Hope you get it.
[Nexus 4 General] elmo61:
why do i get the feeling this thread is going to get quiter and quiter as people get there nexus 4's until im left here along.. writing page after page. getting this thread up to 2000 pages as my only hope of achivement, growing old with age until the nexus 4 feels like a noka 3210!
[Nexus 4 General] Egg Chaser:
Don't worry, he's on his way. Just delivered mine in Melton. :)
[Nexus 4 General] koshirosan:
Got mine, good luck guys.
[Nexus 4 General] GafferTaped:
Spotter’s Badge to whoever gets the first confirmation email of the day today. What time did it kick off yesterday?
[Nexus 4 General] DannyDroid:
I also called up the Play Store and they said it's getting ready to be sent to TNT and I *should* get it tomorrow, if not, call back, and he will chase it.

So, it looks highly likely that we will be getting ours tomorrow!
[Nexus 4 General] snowmobile:
Yes I am in the same boat :crying: I am at the end of my tether now with this and can't believe Google are continuing to process in the wrong order.

I just emailed TNT in the hope they might have something for me but they say not.
[Nexus 4 General] Shaun--77:
Roger that:laugh::victory:
[Nexus 4 General] steven7007:
Yes - I am using UTI # '705506XXXX'.

When I go to 'go2uti dot com', I enter the above (number only) and search as shipment.

The link on the email sent by google play provides the same information on 'dol.techdata-europe dot com'.

When I was waiting for my Nexus 7 back in Oct/Nov, I was convinced I either was not going to get it or else a truck was going to pull up and deliver a pallet load of them, as the tracking number seemed to be for the whole consignment.

I have been checking here and the GDocs spreadsheet, no-one from NI has noted delivery, I think.
[Nexus 4 General] chapperz:
Not true for everyone it seems. My tracking number also starts #7055 and also returns 'Not Found' but TNT have no details for me whatsoever and I've been told, like many others, that it's likely that the parcel will be collected from Google by TNT tonight - so technically Google have sent me a 'Your order on Google Play has shipped' email before they have shipped it.
[Nexus 4 General] vaniok:
Same here rang them 10 min ago, stated no more units available, but he said I should get one as my order was passed to carrier on 15th, so basically who had their date changed on 15th they all should be getting their devices today or tomorrow. Well I hope so
[Nexus 4 General] RetepNamenots:
I think about 6pm.
[Nexus 4 General] Aksaif:
Try using that #7055 number but chaing it to track 'reference number' instead of 'consignment number' before you press the 'Track' button.
[Nexus 4 General] Harv.!:
Just rang TNT and they have nothing on their system to be delivered to my address...nothing has changed with my order since the dates changed to 12th Dec a few days ago. It's good to hear some people are getting their phones ok. I'm trying not to get too annoyed by the whole thing and keep reminding myself it's just a phone, and that it'll turn up at some point...still amazed that a company the size of Google can't do the simple task of selling a few products, couldn't they just make a quick call to Amazon and asked them who they do it with way more products, lol ?

16gb, 04-Dec-2012 17:09:23, 1-2 weeks Glasgow.
[Nexus 4 General] BLADESMAN1889:
WTF ???

Grow Up !
[Nexus 4 General] vaniok:
BTW i'm 1-2 weeker 17:06
[Nexus 4 General] fdrzrich:
7055 tracking numbers do work on the TNT website, you just have to change it to 'Customer Reference' on the buttons underneath the box you put the number in.....
[Nexus 4 General] shub:
just got mine delivered !!!!!!!!!!!!!!!
[Nexus 4 General] :
Agreed, mine was also a 7055
[Nexus 4 General] snowmobile:
Well if they have no more units available to fulfil the 3-5 day orders then this has got to be another major ****up by Google. My date is still the 4th and nothing at all has changed since the point of order.

I really believed Dan Cobley when he said that 3-5 day orders would be shipped early this week. If they can't even do that right I despair...
[Nexus 4 General] chapperz:
Tried in both reference and consignment, always returns 'Not Found'. Anyway, TNT have nothing on their system for me at all, not even to say they're expecting a collection from Google for me.
[Nexus 4 General] spooksman:
Missing Phone :(

So we got two shipping emails last night, one for my phone on my Gmail account, and one for my wife's on her account. Mine is tracking fine and should be with me later today - the other is 'missing' in action - TNT insist that Google sent them a tracking number but no phone!

I have now spoken to just about everyone that works at TNT, and also a dude from Google - all very helpful, but no-one seems to have a clue what is happening

Guess who will be getting the one we get - and the answer is not me!

I has another sad!
[Nexus 4 General] jayehwhy:
Out for delivery :D
[Nexus 4 General] BLADESMAN1889:
Has anyone kept a track on how many have been shipped just to get an idea of how many have been supplied in the batch ?
[Nexus 4 General] coolius:
Mine arrived over lunch :D
[Nexus 4 General] futuredok:
I hope, I HOPE they have not messed this up again.
[Nexus 4 General] Vahndroid84:
has anyone who got the "please call" status now turned into "in transit" or anything else?
[Nexus 4 General] steviewevie:
In an incredible turn of events, my N4 was delivered today. This was despite my order being a 4-5 weeker, with no updates from Google. It turns out that my wonderful fiancee had managed to place an order earlier than me (5:22pm as opposed to my 5:40 or so), and she hadn't even realised, she thought all her attempts had failed!

She never uses her Gmail account, so she hadn't noticed the order confirmation, or the shipping email.

But when TNT arrived just now with an N4-shaped package addressed to her, I instantly knew what it was! Only downside is I need to wait till Xmas, since it's my present, but that's not long now and is easy to bear.

My fiancee is even more amazing than I already knew!
[Nexus 4 General] Carnoustie:
I hope people don't mind :)

I've started a new thread entitled :

UK - 4th - Not Shipped - No Updates

http://xdaforums.com/showthread.php?t=2053680
[Nexus 4 General] spooksman:
Yes, and no...

Both my shipments said 'Please Call' first thing this morning, one has been updated quite frequently with progress, the other not. As I said above, I called TNT, and although they got shipping data from Google, the claim they never got the phone - I'd check with TNT if I was you...
[Nexus 4 General] led-zeppalike:
Mine has been delivered but no one was in, anyone know if we can reschedule for a set day to a different address?
[Nexus 4 General] Matchstick:
For those people who haven't has deliveries go out yet, it's all down to a question of whether Google ran out of time to process orders last night or ran out of phones.

*IF* (and that's a very big if right now) they ran out of phones then shipping 1-2 week orders without at the very least ensuring that all the outstanding 3-5 day orders were fulfilled, was disgraceful.

My guess is we'll see at 5PMish when hopefully a new batch of shipping mails will start to go out
[Nexus 4 General] Vahndroid84:
my mate called them for me. They told him it should be delivered tomorrow.

I was only trying to understand...if things can turn "ok" before tomorrow. I really hope to finally see that status turned into "out for delivery" ;)
[Nexus 4 General] hicks12:
No email no update.

Order paid for : 17:07:48 - 3 - 5 days delivery

Google received order

Play store says Complete (still says original order date)

Google wallet says Pending

Bank says payment dropped and not reapplied.

Live in Plymouth, south west.

Fun times :(. Will post in that new thread as well
[Nexus 4 General] cchaos:
Interesting.

TNT say they dont have mine, yet tracking says:

Date	Time	Location	Status

18 Dec 2012	08:03:00	ALTON	Please call

Just got off the phone to Google; theyve escalated mine and Ive said that its been mentioned in forums that this appears to be a problem with the people that got emailed early in the morning. Google said to me that he will get someone to check with TNT to find out whats going on and where my package is. The guy at Google even gave me a reference number to report back with (not sure if thats their "usual procedure")
[Nexus 4 General] Roguestar:
Please tell me you're joking. :(
[Nexus 4 General] Vahndroid84:
received now from tnt

someone can give an email to contact google support? i'm starting to surrender...i can't understand...i will receive another shipping email??? with another tracking number??? but wtf????
[Nexus 4 General] futuredok:
3-5 dayer here with no update since 4th. Called CS for first time and the dude had no idea why order had not been processed. "Escalated" to shipping team, whether that will help I don't know.
[Nexus 4 General] InkZ:
So I caved and phoned customer services for the first time.

They said my 8GB 3-5 day Nexus 4 is on back order with the manufacturer and orders will be sent out in the order they were received. He said they have no idea of timescale, at least he didn't lie, well apart from the orders being sent out in order part.

I guess it will come when it comes, and if it doesn't come before xmas then the wife will be unwrapping her nice picture of a Nexus 4 I'll print out for her. Thanks Google, Merry Christmas!

I just wish they could tell us when they are coming but they obviously don't know themselves.

I still have some hope it will arrive before Christmas as my card did pre auth again on Saturday, but who knows.
[Nexus 4 General] kboya:
I received my n4 today from digital phone. Ordered Monday, arrived Tuesday. 12 month contract with vodaphone at 36pm +50 down.

Cancelled my 5-6 week order with GPlay. Yup, it's a contract deal, but once you take off the 290 for the phone from Google, it works out at 16pm (300 mins, 3000 text, 500mb and 2gb BT open zone). I'm pretty happy with that... and I've got my n4 to play with. Worth considering, if you're at the back of the line.

:D

Sent, for the last time, from my Nexus S using xda app-developers app
[Nexus 4 General] Confused_Cheese:
I had the same response, think its a copy and paste. I don't think they really read the full content of the email :rolleyes:

Hopefully it will be picked up later today, scanned... tracking working and delivered tomorrow. If not I may :crying:
[Nexus 4 General] dogwoofer:
Anybody else get free books and music from play store?

Just got my device today and all this content appeared in google play - sorry if it has already been mentioned
[Nexus 4 General] kboya:
Yup. Bunch of tracks. Couple of mags and 3 books.