yashsingh1/xdaforums huggingface dataset:
[Nexus 4 General] Nathtech:
Ordered 16GB at 5:12 yd and got 1-2 weeks ship, with instant email receipt. Still haven't received anything yet. Waiting patiently....

Sent from a Galaxy Ace. Soon to be a Nexus 4 ;)
[Nexus 4 General] HoneyBeFly:
Ordered mine at 830pm last night with 4-5 weeks of shipping. Got an email today at 6 saying mine has been shipped :)

It's a 16gb and it's getting delivered to Birmingham
[Nexus 4 General] fleonard:
I'm from London, no shipping email. 16gb 3-5 days :silly:
[Nexus 4 General] ruiadf:
Mine is going to London too...
[Nexus 4 General] redrum217uk:
Now this would make sense, unfair though, but logical really!
[Nexus 4 General] starfarer:
16GB london too and still pending.
[Nexus 4 General] Kas206:
16GB and in London. Still pending for me too :mad:
[Nexus 4 General] redrum217uk:
If it helps I'm 16GB Gateshead/Newcastle upon Tyne - think my local TNT depot is Haughton-le-Spring.
[Nexus 4 General] ant_thomas:
Order Date: 4 December 2012 17:05:59 UTC

3-5 days

Wallet Pending

No change in Credit Card balance or available balance

No shipping email

Manchester
[Nexus 4 General] FTMDan:
Ordered a 16GB too, 3-5 days, no shipping/tracking info yet, nearest TNT depot is Houghton-le-Spring. Pending in Wallet, money has seemingly gone from my account as well.
[Nexus 4 General] sav_uk:
16GB ordered yesterday

Pending in wallet

Only confirmation e-mail, not shipping

Estimated 5-6 weeks

:(

in London too
[Nexus 4 General] SreePillai:
can someone pls confirm if they have a shipping confirmation for a 16gb..if not it's safe to assume they r only servicing the 8gb ver for now
[Nexus 4 General] Vahndroid84:
No... i've seen a couple of posts here talking about the16gb shipping email
[Nexus 4 General] redrum217uk:
Someone on the previous page has confirmed their 16GB has been shipped
[Nexus 4 General] jvmaniac:
the only trend i see now is that those who got shipping emails are the 4-5 weekers!
[Nexus 4 General] madwyn:
Same like you, ordered at 17:05, no shipping, still pending!
[Nexus 4 General] newbintraining:
Ditto. I have had no reply from Google play support as to if the 3-5 day email was correct or not. I have a feeling it was a glitch... Still, if its not here in 5 days, as stated, I'll get that £9.99 shipping back don't you worry .... :)
[Nexus 4 General] neilmunn:
Shipping confirmed for 16gb. 4-5 weeks. Ordered at 8.07pm!
[Nexus 4 General] -Asskicker-:
Where do you see the status?
[Nexus 4 General] iwantanandroid:
Order shipped!!! Email received..... Yet yesterday my shipping said 4-5 weeks but TNT shows tracking number for package already delivered in July
[Nexus 4 General] fleonard:
I'm happy for you but that's ridicolous
[Nexus 4 General] jvmaniac:
4-5 week-ers receving shipping emails.. i'm now convinced that google is processing orders BACKWARDS. Anyway I truly hope for your sake that you get your devices. NO ONE should have to go through what I've been through.. yup still bitter about TNT losing my shipment :(
[Nexus 4 General] FTMDan:
Any UK guys using Virgin Mobile with their N4? I'd love to see the speedtests.
[Nexus 4 General] newbintraining:
Anyone willing to try and get something out of Google over there phone? I have nothing, 3-5 day, and they aren't answering my emails :-\

I'm happy people are getting their devices but I don't see how they justify shipping out devices on 4-5 weeks :confused:
[Nexus 4 General] jvmaniac:
just got off the phone with a CSR who basically told me to not get my hopes up re the 3-5 day confirmation email. he had no idea when i would get my n4 though so hopefully we'll get shipping emails by tomorrow night
[Nexus 4 General] newbintraining:
Cheers.

Fair enough about 3-5 days as it said 1-2 weeks on the site when I ordered, just frustrating that they keep mucking about.. And lack of comms is pretty bad.
[Nexus 4 General] SreePillai:
I'm in the 4-5 week club but no shipping confirmation yet.
[Nexus 4 General] james_d:
Ordered 13th at 8:15am 16GB in London still pending hahaha such jokers
[Nexus 4 General] Nexus-S:
Ordered a 16GB at 17:06 yesterday. Confirmation email stating 3-5 days.

Nothing as of yet. Location is Manchester.
[Nexus 4 General] jvmaniac:
u're kidding right.. give them a call!
[Nexus 4 General] Nexus-S:
I'd be furious.
[Nexus 4 General] hazzamon:
Ordered on the 4th, 17:06, 16GB. Email says 1-2 weeks.

Order still pending, no shipping email, but £288.99 has been deducted from the available funds on my credit card (nothing appearing on the statement though).

As for the theory that they are shipping based on geographical location - I'm in the Highlands on Scotland, so I'm slightly worried if it's true! ;)
[Nexus 4 General] james_d:
I'm up to call seven, every time I'm told something new. They just don't want to help. When I'm promised they will get back to me they never do.

I've sent a strongly worded email tonight to the last person I spoke to and ask they forward to it to the head of their department. That was 3 hours ago and heard nowt. I gave them until the end of the week to get my phone to me. Getting ridiculous now.
[Nexus 4 General] jvmaniac:
Man that sucks. Judging from the way the CSRs have been dealing with this debacle, I doubt the head of dept would be any more helpful, if he even exists! You'd probably be better off cancelling your order and re-ordering one. You might even get a shipping email this week as quite a few 4-5 week-ers have got theirs. Oh well, i'm with ya in the nexus 0 club
[Nexus 4 General] jamesj999:
Happy for you 3-5 weekers getting your confirmations, but has anybody with 3-5 day estimate had their order shipped yet? My order went through at about 17:06, I'm on the 3-5 day list but haven't heard anything yet...
[Nexus 4 General] Nathtech:
Hopefully when I awake tommorow Google will ha sent us 1-2wkers some shipping emails!

Sent from a Galaxy Ace. Soon to be a Nexus 4 ;)
[Nexus 4 General] james_d:
Yeah if I've not had a reply in the morning I might do. My bumper is staring at me though tempting me to keep faith.
[Nexus 4 General] jvmaniac:
historically the shipping emails have always been sent out in the evenings, so..
[Nexus 4 General] shaneZ95:
Does the Google shipping work in a really tight dispatch line, like whoever ordered first will have their order dispatched first?
[Nexus 4 General] jvmaniac:
IF ONLY. it's like google roulette
[Nexus 4 General] james_d:
Google/TNT have no concept of FIFO
[Nexus 4 General] calyxim:
Where is this "pending" or "completed" thingy.

In my google wallet it says "Dec 4 Google Commerce Ltd received your order."
[Nexus 4 General] james_d:
Google Play, scroll to the bottom my orders.
[Nexus 4 General] BLADESMAN1889:
Then you need to call them again and explain that you have had enough, that despite having been told repeatedly that "it will ship tomorrow" it hasn't.

Next you TELL THEM [don't ask] that you now want to escalate the matter to a superior. Then demand some answers - you have EVERY RIGHT to, they have taken your money right ?
[Nexus 4 General] :
Order limit has just been lifted.

You can now order up to 2 16GB's in one order (ships 5-6 weeks)
[Nexus 4 General] mutley73:
Ordered my 16GB at 8.27 last night, told 4-5 weeks, received shipping email tonight. I'm near Leicester.
[Nexus 4 General] wkd2639:
Ordered on 4th.

1x 16GB Nexus 4

Email of Confirmation of order received.

Est 1 - 2 Weeks.

Google Play: Pending

Bank balance doesn't match up so assume the money has been requested.

Scottish Borders.
[Nexus 4 General] jvmaniac:
1-2 weeks?? there is a God! or at least someone sensible at google
[Nexus 4 General] BLADESMAN1889:
I was hoping the order limit would stand as I can't order until another 2 weeks or so, I do however think that the chaos has finished now and everyone who was waiting for yesterday to order has managed to do so.

I just hope that they don't suddenly sell out again due to sharks bulk buying to flog on ebay - then I get my money together at xmas and can't order one cos they all been bought up for ebay. :(
[Nexus 4 General] rikwebb:
Location: Derby

Estimated 4-5 Weeks

"Order Date: 4 December 2012 20:52:55 UTC "

"5 Dec Google Commerce Ltd shipped your order." :D

TNT tracking is for something already delivered to Scotland!!!
[Nexus 4 General] rikwebb:
Guy's - just noticed if you go straight to TNT - then use the tracking number as the Refrence number in the tracking - it will give you your delivery details (if there, as mine are)

using the given tracking number in as a consignment number still gives me details of a delivery in Scotland.

So this looks like they are giving us the refrence number instead of the consinment number for tracking.

Rik
[Nexus 4 General] asim_aziz:
Ordered on the 4th around 8:50pm.

Got shipping confirmation a few minutes past midnight 6th.

TNT is showing package picked up on the 5th destined to London.
[Nexus 4 General] furrypotato:
More like they have a chimpanzee who randomly picks orders out of his arse by the looks of things. So far ordering after 8pm on the 4th seems best way of getting dispatched first. #Googleyouare****ingwithourheads
[Nexus 4 General] Anon87:
Maybe its alphabetical order :p
[Nexus 4 General] stennett:
This is ridiculous! How can people who ordered later and receive confirmation details quoting a larger shipping estimate get theirs first? The worse thing is, their is no point emailing support! (won't stop me trying though)
[Nexus 4 General] furrypotato:
As a Williams, that would make me cry :'(

And of course, if Google have limited stock and send it out to the later orders first, there won't be enough for the people who ordered first. Sigh.
[Nexus 4 General] SreePillai:
Shipping time on 16gb has gone down to 4-5 from 5-6...not sure if that means anything
[Nexus 4 General] fremar:
Maybe I should put in a order för 4-5 weeks now and then google will ship that instead of waiting for my 1-2 week order lol.
[Nexus 4 General] Michealtbh:
Just had an email from Google saying my bumper order is on holds because they couldn't take the funds from my card. The funds were taken on the 13th when I ordered ffs
[Nexus 4 General] chistery:
Were they taken, or did they do a pre-auth like they did for everyone else which then cleared as Google didn't process it? They then tried again and you have no funds.
[Nexus 4 General] StuMcBill:
I am slightly miffed that people who's order times are later than mine are getting Shipping Confirmations, however, I have my order placed, its only a matter of time before I get it so I am not going to get bent out of shape about it!
[Nexus 4 General] Michealtbh:
The money was taken completely and never returned to my account
[Nexus 4 General] newbintraining:
Still pending in wallet, no shipping email and no reply from customer service. Are Google trying to wind us up on purpose? :(
[Nexus 4 General] furrypotato:
Question for you all about teh pre-auth amount.

My Purchase is for Nexus 4 - £288.99 with shipping.

But my bank account is only showing £271 ? And what's weird is that on the 4th when I ordered it shows in my account straight away. Then on the 5th the amount was dated the 5th. Not today on the 6th it's still showing as the 5th. Weird.

What amount have they reserved in your accounts and what date is showing for the reserved amount ?
[Nexus 4 General] Reberrymemberer:
Ridiculous situation, although I'm delighted. :p

I missed the 5pm release on 4th, only got round to ordering on "Order date: Dec 5, 2012 8:09:23 AM GMT"

Resigned myself to a 5-6 waiting period, or probably longer having been an avid follower of this thread.

Anyway, email received at 01.34 this morning saying it's been shipped.

If it helps, 8GB and I'm in Manchester.

So Google obviously adopting LIFO rather than FIFO, or more likely the process is totally random.

Good luck to those still waiting...........

Any good alternatives to the bumbers?
[Nexus 4 General] ant_thomas:
Money hasn't been taken from my account. Not even from the available.

Still showing pending.

3-5 days

No shipping email.

Has anyone who got the 3-5 days original email actually had a shipping email?
[Nexus 4 General] AvRS:
They did the same for the first batch and was added to the OP back at the beginning if only people would read the notices section ;)

Obviously people miss the first post in their excitement so nice to remind them every now and then ;)
[Nexus 4 General] SreePillai:
my order was processed @ 18:24 on the 4th and got the 4-5 weeks shipping estimate, knowing my luck i might be one of the few who'll end up waiting for the full 5 weeks..hopefully not though
[Nexus 4 General] TubbyHamster:
I ordered a 16gig between 8/9pm on the 4th Dec and got an order confirmation stating 'Estimated 4-5 weeks ship'. The money was put on hold with bank (amount available and balance showed a mismatch, no actual transaction listed on statement).

Received an e-mail this morning (3.33am) to say my order has shipped and to give me a tracking number. Bank is still same state as previous, tracking number doesn't show anything yet.

For the record I only ordered 1 (for my dad) and will be ordering myself one in a few weeks (on payday). :)

EDIT : Just checked TNT using tracking number as reference and it says it's out for delivery and was picked up from Nottingham... I'm in Derby so looks like it could arrive today????
[Nexus 4 General] manook:
Ordered mine just about 1715 on 4th. Ive just ordered a second one as it appears that google doesnt care on your position in the queue. Ill just cancel whichever one doesnt arrive.

Damn you google and you lottery system but at least we can finally order!
[Nexus 4 General] roblorduk:
Both mine and my partners devices were ordered (separately) at 17:07 on 4th. Both now appear to have the funds held against their respective cards but my girlfriends order is still showing as pre-order. Both said 1-2 weeks.
[Nexus 4 General] MattSkeet:
People please!!! 50 pages of the same bull crap. It will be delivered when it will be delivered. This post suppose to have info but I've missed the part where I read that phone is back in stock it was just flooded with delivery estimates ... Create a chart on IRC out something....
[Nexus 4 General] r3loaded2010:
Got my shipping notification today and according to TNT it's already "out for delivery". Is it possible they're delivering today?? Perhaps their warehouse is close to me in Trafford Park?

As for the alphabetical order theory, my last name begins with B. Make what you will of that ;)
[Nexus 4 General] TubbyHamster:
Also worth noting that when I ordered I unticked the option to have the device customised to my google ID, I wonder if some people didn't... this must make a difference in timescales.

EDIT : My last name also begins with B... and from the looks of it there are TNT depots in Manchester (Trafford Park) and Nottingham.
[Nexus 4 General] furrypotato:
There were endless online sources reporting that it was going on sale. You must have been living in a cave to have missed it.

This is the only place we can really get info on what the hell is going on with the mess that is shipping times.

This thread is full of this 'bull crap' because that is what people are concerned about. Go find another source for your out of date 'bull crap'. With all respect. ;)
[Nexus 4 General] Vahndroid84:
My 8gb 17:45 4dec 4-5 weeks

is out for delivery today

My 16gb 17:15 4dec 1-2 weeks

still nothing :(

The 8gb is for my girlfriend :crying:
[Nexus 4 General] fleonard:
Same here, no changes from two days ago.

Order at 17:05 3-5 shipping day still in pending in the wallet. No shipping mail.

The money on may credit card still reserved.
[Nexus 4 General] furrypotato:
I just called and spoke to a rather tired sounding american on the play store device support line.

Couldn't give me an answer to why this is happening and cant tell me when mine will be shipped.

I suggest more people call and hassle them - 0800 328 6081
[Nexus 4 General] SreePillai:
just got off the phone with the cs @ google, advised them abt the issue with the shipping and i was given what seemed like and rehearsed stm "all orders are being serviced in the order they were recd, ur order will be shipped out within the estimated date if not sooner"
[Nexus 4 General] Tones1971:
Its ridiculous. Seriously bad from google. However, i have 3 phones ordered in total, all said 4-5 weeks depite being ordered within minutes of them going on sale, and im sure they will be shipped soon. if its quicker than 4-5 weeks i wont really care that people who ordered later got sooner.
[Nexus 4 General] fleonard:
Will see, if I don't have my phone before tuesday i'll send them an email asking a refund of my shipping cost. But i still have time :)
[Nexus 4 General] hazzamon:
In theory it shouldn't make a difference.They don't open the box and preload the device with your apps, they just register the IMEI with Google so that when you boot it up and it talks to the server, you only have to enter your password and you're away.

On the other hand, this is a Google device order sooooo....
[Nexus 4 General] jamesj999:
It genuinely seems as though the people who ordered last are having their orders shipped first... How is this fair? I got my order in at 5:05PM and people who ordered the next morning already have their phones out for delivery...

Cannot for the life of me understand how they're getting this so wrong :/
[Nexus 4 General] Josh98:
16gb

London

1-2 weeks

NO change, still pending. Kind of sucks that people are getting theirs despite ordering later.
[Nexus 4 General] james_d:
I've called them multiple times. I've asked to get it escalated to a supervisor and I'm told "they will tell you what I'm saying" and that I can't speak to the special shipping team as they can't either.

I've put it all down in an email to them. Someone got back to me at 6am (by email) to say they are on it. Fed up with being on hold and getting nowhere on the phone. If I don't have a reply by the end of the work day I will cancel on my Play account store and be done with it. I'm out of the country in a week so I wouldn't be able to take shipment till the New Year anyway.

No money has been taken, everything is still pending despite receiving the bumper part of my delivery. Same as what happened to the people on here who got their phone last Thursday and bumper on Friday.
[Nexus 4 General] calyxim:
This is a forum mate. Not a news portal.

If you want info keep refreshing the play store page.

---------- Post added at 12:07 PM ---------- Previous post was at 12:03 PM ----------

Same here mate. 1-2 weeks, London, pending.
[Nexus 4 General] ae1eks:
Ordered 16gb at 5.05pm and received a 1-2 week receipt.

Status still shows up at pending in google play store and no shipping confirmation as yet. :(

However, when I ordered the 3G Nexus 7 when it came out (Nov 13), the order was still showing as 'pending' when the courier showed up at my doorstep on the 15th. Was happy about it, so didn't give it much thought until the 27th, when I received a shipping confirmation email, saying that my order had shipped. :rolleyes: Rechecked the tracking number, and it showed that the package was delivered back on the 15th and signed for by me. Go figure :eek:
[Nexus 4 General] TubbyHamster:
That's a good point, I wonder though if Google to save time may have sent a bunch of phones to TNT so that as orders come in without the tick they can be fulfilled by the nearest depot.

Ah well, we could drive ourselves crazy trying to understand it, but it'll come when it comes. I need to avoid my dad for a while as he will rub it in that he's got one and I haven't until I order mine around XMas.:/
[Nexus 4 General] Vahndroid84:
i'm for waiting this afternoon or this evening at least. Maybe there will be another great round of shipment emails. Yesterady it seems that they have shipped a poor number of packages. I think the big batch is on it's way to be shipped
[Nexus 4 General] roblorduk:
It's quite disconcerting that even the Google CSR's don't know what is going on. Hopefully though they will pass this info on if people have rang up and someone will take note.

I reckon they've sorted the order time column in their spreadsheet the wrong way before processing :silly:
[Nexus 4 General] hard5ter:
i ordered on 4th at 730pm,

mines just been delivered..(doncaster)

when i ordered i didnt have any probs, none of this mashing proceed button nonsense, or sitting the cat on the enter key for 3 hours.

i see its having problems this morning though (play store that is)

*EDIT*

this is interesting....play store wont go through another order...BUT...done it on another freshly built PC with no cookies etc and straight in.
[Nexus 4 General] lombardo8:
My order shows up as complete in the play store (not SHIPPEd) but still pending in wallet
[Nexus 4 General] TubbyHamster:
I wonder if I order the one for me in two weeks time if it will arrive a week ago, if so I should already have it.

*Checks pocket*

Damn, still a Nexus S. :/
[Nexus 4 General] SreePillai:
are shipping emails only being sent out in the evening or has anyone got any in the day time?
[Nexus 4 General] Vahndroid84:
when i got the shipment email for the 8gb...the wallet said "complete" not "shipped". Maybe it's a sign. Don't want to give you false hope....but this is the story of my 8gb ;)

update: my 8gb is arrived now....wow. My 16gb still waiting
[Nexus 4 General] chandlerweb:
I ordered a bumper on the 14th Nov which has been Pending in both the Play store and Wallet. Checking the Play store today though and the date against my bumper order says 6th Dec. Its still pending in both places and Wallet still shows it as being ordered on the 14th. I wonder if this is a sign theyre coming back in stock?
[Nexus 4 General] ajsuk:
Same here for showing the 6th on my bumper order, it also changed on the 3rd. According to their support they will be shipping mine within the next 6 days, ordered on the 24th Nov.
[Nexus 4 General] Josh98:
My available bank balance has been showing minus the money from Google since I ordered. Not sure that should really be case. Might as well just take the money now..
[Nexus 4 General] Vahndroid84:
Ship my phone google!!! pleaseeeeeeeeee

Ship my 16gb!!!!!!
[Nexus 4 General] hard5ter:
has anyone who ordered on the 1st round of orders (13th)? ordered again ? might get it sooner.
[Nexus 4 General] g47:
The amount for the bumper was deducted today from my credit.

I have ordered a bumper on the 15th.

Hope Ill receiving it tomorrow. :)
[Nexus 4 General] Motogp1:
Just got off the phone from Google.

Apparently there system has had some kind of fit.

I quote "people who ordered later and we're given 5-6 weeks shipping times who have received shipping notifications just got lucky" she said it will be with me as per original status on my order 1-2 weeks.

I'm not in any hurry but I think it's a case of pot luck.
[Nexus 4 General] Shodney:
Has anybody who ordered on the 13th (and got the 3 week email) had their shipping refunded yet?

The email said within 7 days, and it's been 8 days. I've emailed them, so see what they say.
[Nexus 4 General] Vahndroid84:
I really don't trust them...I hope that today ther will be another round of shipping emails
[Nexus 4 General] ludalex07:
Question: when does Google really take money from your credit/debit card? Once they ship or as soon as you place the order?

I'm asking this because I will pay using a non-UK debit card and some people say it works but I'm still in doubt.
[Nexus 4 General] Vahndroid84:
they held the money when you place the order...but the real charge happens when the phone is shipped
[Nexus 4 General] magote:
Well, mine 16gb is going to Bournemouth, ordered within the 4 - 5 window, but received the shipping e-mail today at 3 a.m., althogh the tracking number still don't show up any information at the TNT website
[Nexus 4 General] Vahndroid84:
try to track that number as a reference
[Nexus 4 General] Hereisphilly:
I waited till after 8 to try and catch it in the morning, gave up and got in the car, (already super late)

Arrived at work and just my luck its all gone!

Gonna take a trip to carphone warehouse at lunch, see if I can dig up anything on availability, but I must admit I'm not hopeful....
[Nexus 4 General] TeamAlpha:
Wish I'd managed to get loads purely to sell on eBay - they'll go for a fortune!