yashsingh1/xdaforums huggingface dataset:
[Nexus 4 General] farhie:
Um happy for you but gonna be pissed if I don't get an email soon as I ordered a good 5 mins before you! Enjoy it. :)
[Nexus 4 General] hicks12:
Useless

Thanks for contacting me today. I can understand your concern with your order status and want to apologize for any inconvenience, and will do everything possible to resolve this for you.

Orders are shipped based on the estimate in your order confirmation email. Once an order has been processed you'll receive a second ship confirmation email, after which it will take an additional two business days for your order to be delivered.

Upon receiving your shipping confirmation email, you'll be given a TNT tracking number that will assist you in determining your package's estimated delivery date. You can track your delivery by providing this tracking number at http://www.tnt.com/express/en_gb/site/home.html.html

For more information on shipping and delivery, please see this article in our help center:

http://support.google.com/googleplay/bin/answer.py?hl=en&answer=2411789

Reply to this email if you need any further assistance

Regards,

Ashton

The Google Play Team

that is a response to a fairly lengthy email saying that people are getting emails about the 3 - 5 day shipment and payment being taken yet ive received not one update in my order, even after mentioning the comment by Dan and simply asking what is the status of my order.

Seriously there are support staff that generally dont know anything but will do their best and then there is Google support staff who dont even comprehend a simple question!.

And now it seems 1 - 2 weekers are getting processed, again nothing happens... I am happy people are getting them finally but it seems FIFO still isnt working Dan has done nothing!.
[Nexus 4 General] kxuli:
Congrats man!!!

And my order (1-2W) still "pre-order",showing 4th dec and no charges on the bank account...why? :'(
[Nexus 4 General] kanay2000:
The TNT delivery track thinggy does not work yet. But it says might take 24 hours. Just hope someone is home tomorrow to accept it :L
[Nexus 4 General] jordieg03:
Congrats! :D Hopefully more to follow :good:
[Nexus 4 General] nellisere:
Ordered 8GB UK December 4th, 5:06pm GMT, still nothing :/
[Nexus 4 General] Jala150:
My nexus has shipped!

3-5 dayer, ordered 4/12 @ 17:07:58

YAY!!!:laugh:
[Nexus 4 General] DannyDroid:
Thats two!

Starting to build up hope!
[Nexus 4 General] Rozza C:
Enjoy dude!
[Nexus 4 General] furrypotato:
And so it begins.....
[Nexus 4 General] Nathtech:
Omg people are getting shipped!!! Cmon this has to be it!! Lets get some more emails!!!
[Nexus 4 General] nellisere:
Just to ask, are the people getting shipped emails all 16GB'ers, or are there any 8GB's getting shipped?
[Nexus 4 General] meangreenie:
c'mon c'mon... phone sound off the email jingle
[Nexus 4 General] tom619:
This is genuine torture.
[Nexus 4 General] kanay2000:
Mine is 16GB :)
[Nexus 4 General] vaniok:
What status showing on your play account and wallet pls?
[Nexus 4 General] DaveDesire:
Think the fact that some people who ordered after me got a 3-5 day estimate yet I got 1-2 weeks sums up Google's handling of this. They can blame it on LG all they want

Not that I'm bothered provided mine gets here this week :)
[Nexus 4 General] .fahim:
Those that have received a shipping email - any changes in Google Play Store or Wallet?
[Nexus 4 General] Shaun--77:
Has your play and wallet completed.
[Nexus 4 General] smadger:
Great news, but we're still unsure what level of emails are being sent.. Out of interest has your account also been fully charged?
[Nexus 4 General] kanay2000:
Google play status: Shipped

Google wallet status: Completed
[Nexus 4 General] hicks12:
Again, you didnt order before them... please just search the thread

Last time

The Google system works that you get your estimate based on when you add it to your basket (you reserve when its in the basket not when you pay), the order then states when you paid that is all. So you can go off the order time for a bit in regards to hours apart from when you say oh I ordered minutes before you thats not quite correct cause if it was like me I was stuck on the payment screen for over 5 minutes!.

But yes stay hopeful should get it soon as yours has no doubt been processed!.
[Nexus 4 General] scho047:
excellent!!!!

its finally happening! well at least a start of something i hope!!!

fingers crossed for all!

where is it going to if you dont mind asking?

Up North? South? West? East? London? :)
[Nexus 4 General] kanay2000:
I can't check right now, but will reply back, when I can sorry
[Nexus 4 General] Jala150:
16gb

Ordered 04/12 @ 17:07:58 with 3-5 day delivery

Shipping email 17/12 @ 17:02

Still showing as a pending transaction on my credit card

Play and Wallet both showing complete

Being shipped to Chelmsford, Essex
[Nexus 4 General] kanay2000:
Milton Keynes :)
[Nexus 4 General] Shaun--77:
mine is still pending and pre ordered!!!!! i ordered 4 mins before you too!!! still shipping in wrong order i see:mad:
[Nexus 4 General] jamesj999:
Please read back at least one page!
[Nexus 4 General] hunnymonster:
If they have 1000 phones and you're in that batch of 1000, who cares whether you're number 1 or number 1000 within that batch?.... knowing my luck I'll be number 1001 :crying:
[Nexus 4 General] secbod:
I think we need more than two to be sure of anything...
[Nexus 4 General] kanay2000:
I honestly have no clue. In fairness, I had it in my basket at 5:02, but it didn't check out until ages! And even after that, payment was rejected temporarily because of Halifax doing a random fraud check ... you'd think they would recognise a company called Google..
[Nexus 4 General] Shaun--77:
Sorry guys im an idiot forgive my idiocy:silly:

i hope mine ships and good luck to all of you!!
[Nexus 4 General] Boeing100:
no matter what happens to me tonight, It's nice to see a bit of happiness on this thread. Now let's sit tight and see what happens for the rest of us
[Nexus 4 General] subhani:
I just got my shipping confirmed! Thank God...
[Nexus 4 General] Makkhdyn:
3-5 dayer?
[Nexus 4 General] Josh98:
Can people say what their estimate (unless you already have in your sig like myself) was when posting they've got the shipping email? Helps the rest know where things are at.
[Nexus 4 General] Screaming Chief:
Order confirmation on 4th at 5.07 pm.

No emails as yet.

Hopefully within 24 hours I will receive some kind of update.

Originally quoted shipping within 1-2 weeks.

From memory, when the bumper finally shipped (a day after 3 weeks from ordering) that email reached me at about 9.00 pm and the bumper arrived the following day.
[Nexus 4 General] coolius:
Got my shipment email too!

17:06 1-2 weeks
[Nexus 4 General] subhani:
Wallet says completed! Finally guys...

I ordered 16gb at 17.06 on the 4th Dec so was a 1-2 weeker. Yay!
[Nexus 4 General] uacrash:
Just got an email that mine 16GB version has shipped.

Ordered on Dec4, 17:10:12 PM
[Nexus 4 General] secbod:
OK just got the email

16 GB ordered @ 17.07 1-2 week estimate

For anyone that cares it changes to shipped in wallet before play store!
[Nexus 4 General] scho047:
hope i get one too!!!!

i ordered one at 5:06 got 1 to 2 weeks... and being sent to London... 16gb!!!

Come on Google please send one to me too!!!

but good on you guys!
[Nexus 4 General] Stuartglossop:
They seem to be coming quickly now!

16gig 1-2 weeker 17.19
[Nexus 4 General] tom619:
I think I'm hitting F5 on this thread quicker than when I was trying to order the n4 :)
[Nexus 4 General] sandozer:
Shipped

Woo Hoo, just got the email. Google Play Shipped.. !

Showing status shipped on Playstore and Wallet.

16GB ordered 4th, at 17:09 1/2 week delivery:laugh: :laugh:
[Nexus 4 General] sidhaarthm:
Great stuff guys! Well chuffed for all who are receiving their shipping email (finally!).

I am among the 1-2 weekers, placed order on 04 Dec, 17:06:20 GMT - yet to receive the magic email. I notice few peeps who ordered same time as me (or after me) have already received their ship notifications. Not jealous at all - hope we all get our devices soon.

Hang in there.

Cheers!
[Nexus 4 General] kanay2000:
Do any of your tracking numbers work?
[Nexus 4 General] shr1k:
Huzzah!

Just got an email saying it shipped as well! :good:

16GB, 4th Dec, 17.06 hrs, 1-2 weeker.

Sneaky, slipping it in just under the 2 week mark..
[Nexus 4 General] xmecx:
Got my shipping mail also, 1-2week shipping time ordered on 4th December.
[Nexus 4 General] subhani:
I guess i was confirmed number 3! Now wheres that Blue Peter badge?

I trust you guys will get yours imminently. The TNT track trace link throws me an error though. Besides, a week ago my bumper arrived despite similar error from TNT.
[Nexus 4 General] munkimatt:
I suspect I'm going to be driven to a hate filled murderous rage unless a shipping email turns up soon.
[Nexus 4 General] Daidodactyl:
Ooooh, hopefully I get mine too!
[Nexus 4 General] DAZEBOY:
It's shipped wood hoo!!!!! I'm a 1 - 2 weeker 17:05 good luck to everyone else
[Nexus 4 General] frodoisdead:
I got my shipping email. 3-5 dayer.
[Nexus 4 General] BadMonkey:
I'm F5ing this thread and GMail. C'mon Google :D
[Nexus 4 General] BigsyBiggins:
A lot of 1-2 weekers getting them... as a 2-5 dayer I best get one tonight otherwise I'm gonna start getting smashy!! :)
[Nexus 4 General] jonmorris:
Relax! Have a break - make dinner, turn on the TV... they won't have sent every single email in one go! Give them a few hours at least!!

The emails are now coming - so it doesn't really matter when you get it, as they could still be coming at midnight or later and get handed over to the courier in time for a delivery tomorrow.

I have a feeling that if this thread grows another 200 pages in the next 4-5 hours, it's going to get very messy and we'll miss anything important!
[Nexus 4 General] Josh98:
Everyone around my order time seems to be getting theirs.. Fingers crossed! Pleeease.
[Nexus 4 General] Jala150:
No not yet, it can take upto 24hrs before it works.
[Nexus 4 General] Carnoustie:
Is anyone else in the same situation as me?

Baring in mind my cc details were already registered with Google Wallet

4th - put in basket at 505 - checked out at 507 - 1-2 weeks

Nothing has changed since ordering (apart from pending to pre-order about a week ago)

Google CS

say

everything is fine with my order...
[Nexus 4 General] stennett:
I'm going to be gutted if I don't receive an email tonight! lol

Ordered at 17:07:32
[Nexus 4 General] khani47:
Not fair, I'm a 6-7 weeker, placed order on the 8th,

I have no complaints to be honest, just don't like waiting.
[Nexus 4 General] BadMonkey:
You beat me by 2 seconds.
[Nexus 4 General] farhie:
Same here. Money still held in my bank account not left to Google yet.
[Nexus 4 General] wooger:
Hey kanay, one more question: did your order date ever change to the 15th Dec in the play store? Your shipping email shows it as the 4th...
[Nexus 4 General] Screaming Chief:
Carnoustie,

My order date/time/status/delivery estimate timescale is identical to yours.

No updates/movement thus far.
[Nexus 4 General] paulbadassbriant:
Wallet says pending

Google play says pre-ordered

Order Date: 4 December 2012 17:07:18
[Nexus 4 General] DAZEBOY:
If I receive it by Tuesday then hats of too Google they said 1 to 2 week's can't wait to get the little beautiful slab of cornings gorilla glass in my hands :)
[Nexus 4 General] sidhaarthm:
I'm leaving for home shortly. Will be taking the Tube, changing a couple of lines.

Here's hoping my crap temp phone gives his one last cry to notify me of the shipping email from PS when I resurface! :D
[Nexus 4 General] Vahndroid84:
1-2 weeker here

ordered 4th at 17:14

still nothing...
[Nexus 4 General] newbintraining:
5:05:45 and nothing so far, but I did get an email earlier today saying it will be shipped soon.
[Nexus 4 General] 121C4:
OMGOMGOMGOMGOMG!

I just got my shipping email!

Dan the man came through!

Thank you SMADGER and all who helped!

16gb 04/12/12 17:14:51 1-2 weeker (I think that's right but I'm so excited I am gonna wet myself!!!!! :D )
[Nexus 4 General] subhani:
I reckon you guys should get them real soon seeing as how things are going. TNT delivered the next day if I recollect properly... either that or they deliver the following day early morning for sure. That's based on my experience with the bumper I received last week.
[Nexus 4 General] brainwrong:
1-2 weeker here with a 17:5:55 order. No emails yet and no change on wallet or Play Store
[Nexus 4 General] PhilippJFR:
Ordered my 16 GB at 17:06:53, no shipping email yet. Hoping it'll go out real soon.
[Nexus 4 General] smadger:
Seeing a few of these. We don't yet know exactly what system they are working to, but definitely things are moving - positive :)

Give it a while, perhaps they are going chunk by chunk to eliminate errors.
[Nexus 4 General] Doohicky:
3 - 5 dayer and no email yet.

But mine is for N.Ireland which could mean I will get it later than most for some reason.
[Nexus 4 General] Screaming Chief:
Well this "shipped time" shows they aren't shipping in direct order time placed, as mine was placed at 17:07:20 and so far, not even a peep of an email or an updated status.

I too was/am a 1-2 weeker but seems still to be some vagueness to the whole processing/shipping "order".

Time for a beer or three.
[Nexus 4 General] mrfish123:
8 Gb ordered on 5 dec.

No emails, no updates on wallet or play, no charges to card...just a pre-ordered line on google play :(
[Nexus 4 General] bhoyjd:
so.....desperate....for email

1-2 weeker here
[Nexus 4 General] sighdroid:
I'm a 1-2 weeker, ordered about 17:20 and nothing yet, just hopeful.

I seem to remember from when I ordered my Nexus 7 3G, I actually got the shipping email on the day it was delivery. Just a warning to those expecting to get an email tonight, it may come in early tomorrow morning.
[Nexus 4 General] Harv.!:
04-Dec-2012 17:09:23 GMT, 1-2 weeks...no email or changes in Google wallet or Play so far.
[Nexus 4 General] mark_glh:
Yeah could just mean they processed say 1000 in the order they were placed but that they're getting scanned by TNT in a random order. As long as mine gets shipped I'm happy :D
[Nexus 4 General] cchaos:
04/12/12 17:06:14 and looks like Im in the same boat as you
[Nexus 4 General] kanay2000:
It did :)
[Nexus 4 General] mindintransit:
So we've seen a flurry of shipping emails and now nothing: I'm a 1-2 weeker (17:11 4th December) and I'm starting to worry that's it for this batch :(
[Nexus 4 General] jelli:
Nexus 4 - 16GB

Order Date: 4 December 2012 17:06:01 UTC (I know this doesn't mean order in the basket)

Estimated 3-5 Days

Still nothing. Email this morning that most people got about trying to fix the problem. Play Complete, Wallet Pending, absolute torture. :(
[Nexus 4 General] ant_thomas:
Hahaha this place is going crazy!

3-5 days - No email yet

Let the lottery begin!
[Nexus 4 General] basilmalaise:
Dec 4, 2012 5:07:49 PM GMT 1-2 weeks...no email or changes in Google wallet or Play so far.
[Nexus 4 General] munkimatt:
Same here!
[Nexus 4 General] smallishnote:
I'm just 4 seconds before you and still have nothing either. Still early days though!
[Nexus 4 General] kxuli:
Same window time (17:06:45), did you both have your GP in "pre-order" and GW "pending"? I still have it that way :(
[Nexus 4 General] madwyn:
Just got shipped, 18:02
[Nexus 4 General] bhoyjd:
oh god lets not think like that already :eek:
[Nexus 4 General] hunnymonster:
Ladies and Gentlemen, Mesdames et Messieurs...

My order has shipped (17:20:55 / 1-2 weeks)

Yeeeeeeeeeeeeeeeha!
[Nexus 4 General] ozzrahog:
17:07:50 1-2 weeks, nothing yet
[Nexus 4 General] jelli:
Nope, Google Play changed to complete, then changed again to the 15th, Wallet is and always has been pending.
[Nexus 4 General] frodoisdead:
My time was Dec 4, 2012 5:08:30 btw. I reckon all 3-5 dayers will get theirs at some point tonight, just sit tight and stop torturing yourself by refreshing!
[Nexus 4 General] ayamary:
Just received my shipping email right as I opened this thread! 1 - 2 weeks
[Nexus 4 General] smadger:
Guys, relax and give it time.

There was delay earlier today between US and us, considering there is a much larger of outstanding orders in the UK it would be logical to run it off it batches to avoid mistakes - can you imagine what would happen if there were :) there is obviously a team working on it, that team will only be so large and can do so much.
[Nexus 4 General] 2.0:
They don't seem to be going in order of time (like 5:07 then 5:08) but 1-2 weekers are definitely getting shipping emails. Eagerly waiting for mine :D
[Nexus 4 General] bhoyjd:
I shouldn't be looking on this thread, this is absolute torture.
[Nexus 4 General] hazzamon:
Device shipped! :D

16GB

Ordered 4 December 2012 17:06:09 UTC

Estimated 1-2 weeks.

Location: Moray, Scotland

Email received 17 December 2012 18:04 UTC

Bank charge pending.

Google Play: Shipped.

Google Wallet: Completed.

I'm just glad I'll get it before I drive home for Christmas! :cool:
[Nexus 4 General] squawkbox:
Just to add to the bunch, I have just received my shipping label as well.

16GB ordered on Dec 4th at 9:08:11 AM PST / 17:08:11 UTC.
[Nexus 4 General] Lawliet:
Wow. I went off from Friday and the thread has grown a hundred pages. None of my orders have shipped yet but I'm not even in to receive them. Oh well. :crying:
[Nexus 4 General] Nathanation:
yep same as you, no email... i ordered at 5.07 and 12 seconds...:silly:
[Nexus 4 General] paulbadassbriant:
You get a few normal Gmails all day, then suddenly when your waiting for 'THAT' email you get bombarded with them!! C'mon Santa i've been a good boy!!
[Nexus 4 General] BadarChaudhry:
17:07:54 1-2 weeks and nothing yet here as well :cowboy:
[Nexus 4 General] led-zeppalike:
1 - 2 weeker 17.07 shipped at 18.03
[Nexus 4 General] Calico5:
Been checking my email account all day! Just got back home from work... Thankfully I've now got the shipping confirmation and tracking number :D 1-2 weeker here...
[Nexus 4 General] bhoyjd:
Order date: Dec 4, 2012 5:06:48 PM GMT

still pending!!!
[Nexus 4 General] cchaos:
Where in GW does it say "pending"? Someone send me a screenshot of that and I will hunt for that as I just cant seem to see it.

The last update I have from GW is:

"Thanks for updating your payment information!

Your order will be charged and shipped by Google Commerce Ltd.

4 Dec	Google Commerce Ltd received your order."

as per the screenshots that are linked to a post here in my signature :rolleyes:

And yes GP still "pre-ordered"

EDIT: Found the "pending" (assuming you mean "basic transaction" screen?)
[Nexus 4 General] Nathtech:
Omg im dying!!! Cmon google do mine!!!!!

Also congrats to all of you who have yours! Is there any pattern? Like 16gbs only or 8gbs or both?
[Nexus 4 General] errukine:
Currently Pre-ordered in Google Play store, on 4th December (no changes).

Speaking to a CSR who stated that my phone was on back-order until after Christmas, but as soon as I informed him of Dan's message on G+, I was informed that I was being escalated to a shipping specialist and that I should receive my device within 3-5 days.

Obviously this is re-iterating what most people have been saying, but it is infuriating that the CSRs *still* have no information, are flip-flopping on when it will be shipped, and nothing is being resolved.

It's not their fault, and obviously Dan's message stated that 1-2 week orders will be processed on the Play store before Christmas (ie. won't actually receive the device until after that), but what happens after that, if nothing has progressed? I'll be told that it's on back-order still?

Frustrating that I have to go through a forum & trawl the Google MD UK's G+ for any information. hopefully an official update will be going out in the next couple of days.
[Nexus 4 General] kxuli:
+1 here
[Nexus 4 General] Jamesr79:
17:06 dec 4th here, 16gb, no shipping mail yet.

Bad times.
[Nexus 4 General] Josh98:
Seems to be 17:06-17:08 who aren't getting emails at the moment, including me. Still hopeful.
[Nexus 4 General] Nathtech:
Anyone got a shipping email from an order time like mine? Dec 4, 2012 5:12:14 PM GMT

OMG IM SO EXCITED!!!!!!
[Nexus 4 General] nellisere:
It's stupid how I see people ordering at 17:10 getting 1 - 2 weeks, and I ordered at 17:06:32 with 4 - 5 weeks, item was in my basket at 17:04
[Nexus 4 General] Makkhdyn:
Make it 17:05:35, still waiting...
[Nexus 4 General] hunnymonster:
Nah, I am the unluckiest person alive when it comes to this sort of thing. Never queue behind me in Tesco... something is sure to go pear shaped and the till be out of action for an hour.

Keep on keepin' on. It will come.
[Nexus 4 General] Brodel:
Yep, 17:08, 1-2 weeks here and no contact since my order confirmation on the 4th. Fingers crossed.
[Nexus 4 General] thomss79:
Just seen mine has gone to SHIPPED status :D

Ordered on the 4th at 5:10 (1-2 weeks)
[Nexus 4 General] dreadfort:
mine was 17:05:33 also waiting
[Nexus 4 General] Roguestar:
Did anyone whose order wasn't updated to 15th in Play store get a shipping email?

I think those of us who didn't get an updated order date on Saturday aren't yet getting shipping emails.
[Nexus 4 General] phanikalyan:
NEXUS 4 Shipped

Your order has been shipped!

Google Commerce Ltd shipped your order. Have questions? C

4 Decontact Google Commerce Ltd.

17 Dec

Google Commerce Ltd charged your MASTERCARD xxx-xxx for £288.99. "GOOGLE *Google Play" will appear on your billing statement.

17 Dec

Google Commerce Ltd shipped your order.

Track TNT package No. xxxxxxx

Google Commerce Ltd received your order.

4 Dec

You placed an order with Google Commerce Ltd on 4 Dec. Google Wallet sent a copy of this receipt to xxxxxx@gmail.com
[Nexus 4 General] TeRRa4:
Google don't even have any idea. LG is the only place you'll get an answer, sorry. :(
[Nexus 4 General] TeRRa4:
Thanks, I feel gutted for me too. :P Haha, thanks for the thought regardless.

In all seriousness though, I may be upset about not being to get one this week, but I know I'll have one sooner or later, even if it does cost £20 more or whatever. I just need to be patient. :)
[Nexus 4 General] vido.ardes:
Twice as long as half of it.

I guess I'll just have to keep myself entertained with my new Nexus 7 32GB until they come back... 4.2 is really slick. I was really wanting a new phone though, have had the same phone for 2 years now, single core, 840x480 screen, !GB app memory. Sucks, but there is nothing I can do about it now.
[Nexus 4 General] aliburns:
In the past people have got even hotter under the collar when they have paid for something and it hasn't been shipped. Possibly selling daily only what they can ship. The next day there could still be a decent amount of stock along with failed previous orders once the payment method actually billed - i.e. not pending. We shall see at 8am tomorrow or whenever!
[Nexus 4 General] jtc42:
After a 2 lectures and a 6 hour lab session at uni, being able to order an N4 was always going to be too much to ask :( Haha. Hoping they get some stock soon. The wait is gonna suck :fingers-crossed:
[Nexus 4 General] TeRRa4:
Talk about insult to injury, the case for the Nexus 4 I was hoping to buy today has just been marked as dispatched on eBay. It's gonna be torture when that arrives, hahahaha!
[Nexus 4 General] undercover:
Well, you can always tape your current phone to it and pretend its N4 :thumbup:
[Nexus 4 General] TeRRa4:
I don't think I could ever pretend my Desire is an N4. :P I may, however, attempt to put JB on it for a laugh.
[Nexus 4 General] Scott_HKR:
I'm a bit baffled by the whole thing tbh.

Can understand the frustration, I was gutted to not be able to get it this morning - my Xmas present would be sorted then.

But people moaning they're having to use old phones etc. - that's nobody's fault bit yours!!

You sold the old one!!

I will wait patiently like everyone else and by Xmas - yea, they're gonna get more guys!! - I'll get one.
[Nexus 4 General] nozzla:
Just been in to car phone warehouse. They only got 5 handsets for the whole shop. What a joke.