yashsingh1/xdaforums huggingface dataset:
[Nexus 4 General] errukine:
Ahhh, Carlos. He was very adamant that my phone was on backorder, but as soon as I mentioned the Google MD he said that my phone would be delivered soon and not to worry. He must surely know who Dan is by now, from the number of calls that he has been receiving :D

I feel that the only information they have is the same as us - if it's on "pre-order" status, then we're on backorder (unless we mention Dan's statement, then we'll be "fine"). If the phone is on "pending" then the phone is with TNT for delivery.

As they're front-line CSRs (even though it's Google), I assume that they have little to zero information, and the only way to garner would be to escalate as far as you can. Even then, it could just be down to a massive pallet of phones in Leicester having labels plied onto them by someone who really doesn't care and just wants to get paid in time for Christmas. A CSR in Cali, or an MD in London will have zero influence on this poor fella, and obviously someone's stock control system somewhere along the line is quite inaccurate when it comes to orders of this magnitude.

Hopefully smadger's (and others) probing will get through to them and we'll get at least a concise order update by Christmas, if not the phone.
[Nexus 4 General] sighdroid:
Mine was out for delivery today, but I was at work, so I missed it.

I've spoken to TNT and I've arranged to pick it up from my local depot tonight.
[Nexus 4 General] spvnexus:
Hehehehe, she is using cut and paste, its the same email I just got from her
[Nexus 4 General] steven7007:
Thanks for that - I'll stop staring out the window now, hopefully the NI orders will all have been transported from Dublin to Belfast last night or today and will then be out for delivery tomorrow.
[Nexus 4 General] Doohicky:
Thanks for the info.

Chances are I will not be in tomorrow so will have to collect on Thursday.

I see the office is in Crumlin so will have to go out there I imagine.

Also, if we arrange with them and I bring ID can I also collect my GFs? She won't be in either and won't be about to go and collect with me.
[Nexus 4 General] SXiCate:
I just made my first ever call to Google Customer Support just to check my order status (1-2 weeks, 16GB, 4 Dec @ 17:13 now changed to 15 Dec - money pending on credit card) - the phone rang, someone picked up the handset and then slammed it down again ... how very rude !! :eek:
[Nexus 4 General] Anon87:
I got the shipping email at 2.30am this morning and TNT tried to deliver at 12:22 pm it when I'm at work!

Says something about follow up action underway. Guess that means its going back to the depot? Wonder if I can go there and pick it up... Site says it came from Leicester :(
[Nexus 4 General] PhilippJFR:
The infamous Carlos no doubt.
[Nexus 4 General] stormyuk:
Nothing here :( No shipping email, no phone, still pre-ordered on the play website.
[Nexus 4 General] smegger040588:
Still waiting for my shipping email, anyone else from Northern Ireland still in limbo?
[Nexus 4 General] sufibravo:
Ordered 17:08:12. No shipping email as of yet. Called Play support to enquire about the status of my 16GB and was told that it had been sent to TNT. I'm a 1-2 weeker. I'm optimistic that those of us (3-5 and 1-2 ers) yet to receive our shipping email will do so tonight when its scanned by TNT.
[Nexus 4 General] Tank-Montana:
If I may ask, who is this Carlos fellow I keep reading about?
[Nexus 4 General] BadMonkey:
Mine just got delivered. I nearly hugged the TNT guy.

Spreadsheet updated.

Good luck to everyone who's still waiting.
[Nexus 4 General] rbanaco:
Will they have stock for all people until at least people from 4th December?

I ordered at 11th but at least i knew what i was going for at lost the lottery :p ... Good Luck people! :good:
[Nexus 4 General] PhilippJFR:
A particularly unhelpful and rude Google CSR. He should be their poster child, at least that'd be honest.
[Nexus 4 General] smokinjoe18:
Just rang Google support and got the same reply as some on here (good news as long as it happens lol) "your order has been sent to TNT so you should expect a shipping e-mail today" come on Google so jealous (but happy they got them) of the people that have received theirs already....:laugh:
[Nexus 4 General] SXiCate:
Tried again, managed to get through, the CSR agent started to tell me that my order didn't look good and that there was no movement, it was then as if someone had slapped him around the head and he seemed to start reading from a script and said that my order had been passed to TNT for shipping but that if I don't hear anything this week, I would be refunded my shipping costs - marvellous lol

Wish I hadn't bothered ringing now :rolleyes:
[Nexus 4 General] bhoyjd:
No update for me so far
[Nexus 4 General] Pottrell:
Should we expect shipping emails tonight?
[Nexus 4 General] stormyuk:
By the looks of it, if you are lucky yes, if you are me however, I aint holding my breath. :)
[Nexus 4 General] PhilippJFR:
Just called my local TNT Depot, they were amazingly helpful. They said as long as I called them by 10 pm tonight or even very early in the morning with my consignment number, they'd hold the package in the depot so I can pick it up at 8 am on the way to the airport. Just need the email from Google now.
[Nexus 4 General] bhoyjd:
I am, but if not at least I should be eligible for a refund on shipping, Google have 7 hours 30 minutes :)
[Nexus 4 General] Tank-Montana:
Wouldn't the 2 weeks apply on the same time today to that of when we ordered two weeks ago? This is something I'm trying to figure out myself, for this order and my 7's.
[Nexus 4 General] PhilippJFR:
When did emails start rolling out last night, 5 pm?
[Nexus 4 General] vido.ardes:
Well mine is finally here! It's a really beautiful device, well worth the wait.

I'll see you guys in the dev section (hopefully very soon!)
[Nexus 4 General] vaniok:
Yes, 17:05 and then every hour
[Nexus 4 General] NabeShogun:
Mine arrived maybe an hour and a bit ago, so others in Wiltshire if you haven't got it yet then lucks probably heading your way soonish (provided you're expecting a delivery)

now I just gotta get all the images and whatnot (they took the nexus 4 ones down didn't they) and start dealing with the bootloader and rooting it ... so tempted just to jump into seeing how it handles some games first though ...
[Nexus 4 General] jamesj999:
My phone has just arrived. Shame I'm still at work and won't be back to open it until 8 :(.

I was a 3-5 dayer who's order was completed at about 17:08 on the 4th.

Received my confirmation email at 2:05 this morning and device went out for delivery at 8:27am.

Good luck to anybody who hasn't yet received their devices. If you're a 3-5 dayer and haven't received it yet, you have every right to be angry. If you're a 1-2 weeker who hasn't received theirs yet, as long as Google send your device for shipping by end of play tomorrow and it is delivered by Friday, you have nothing to complain about!

Those 4-5 weekers on here who are whining about delivery times... Why? It's not even been 2 weeks yet! Enjoy your Christmas and you should get your devices after that.

Good luck to everyone though!
[Nexus 4 General] Daidodactyl:
Anyone from Northern Ireland get their tracking number working?
[Nexus 4 General] sionyboy:
Another evening of starting at Gmail and F5-ing the Play Account, Google Wallet and this thread?

I think so!

(If I don't get a shipping email tonight, I'm going to contact Play Support tomorrow. But I have faith it won't come to that.... 17:06, 1-2 weeker)
[Nexus 4 General] fleonard:
I got the same last week don' worry.

just call them and maybe they try to arrange another delivery later today or they definitely deliver it tomorrow :)
[Nexus 4 General] pichu23:
Just received mine today.

Got the email with the TNT shipping last night at about 9.

They shipped in time. Just EXACTLY 2 weeks.

Bless Google. Ordered on the 4th, got it on the 18th. :D
[Nexus 4 General] mzr92:
Reckon Google will clear the five and seven weekers before putting it on sale again?

Would be annoying if more people stated ordering before they cleared the backlog for those of us that might end up waiting for two months
[Nexus 4 General] Vahndroid84:
I'm tired of gmail...now i switched to F5ing on the tnt tracking page :|

Whoever gets a change of the "please call" status on tnt tracking page....reports here! I need to not feel alone lol
[Nexus 4 General] roblorduk:
going to get me CyanogenMod 10.1 installed when I get mine - I think I know what I'm doing unlocking the bootloader and installing ROM etc :silly:

Glad I read up before I got my device so I know I should do this straight away as I'll loose everything.
[Nexus 4 General] Nathtech:
Yay well it was great news for me today. Mine was delivered very early this morning at 9:40am. So happy iv finally got mine!! BUT... I have a second N4 that i got a shipping email for 2 hours after but the TNT tracking does not work. I presume that will be sent out tommorrow. So? Who else got theres today and whos still waiting?

Undortunately i have to save mine untill christmas day :eek: Bring on christmas!! :)
[Nexus 4 General] ayamary:
This phone is worth the (2 week) wait! I have the tiniest amount of light bleed (you have to be looking for it extremely hard in the dark on a black screen) that's not worth RMAing for. Don't forget not to complain about battery life if you play with it constantly!

Sent from my Nexus 4
[Nexus 4 General] steven7007:
Look at my post a few pages back, post #10111 (showthread.php?p=35596172#post35596172).

I have a consignment number, but like I experienced when ordering a 32Gb N7, it may be the whole NI consignment - who knows... but it details a consignment from Birmingham to Dublin.
[Nexus 4 General] fatman42:
Got it :) ...and within the period Google said it'd be delivered, too.
[Nexus 4 General] Vahndroid84:
see my recent post. I'm stuck in "please call" status like a few others. Waiting for later today, praying that the status will change in "in transit" or anything else that would mean the package is going on with its deliverying
[Nexus 4 General] jayjay2244:
Anyone order on the 9th with any updates? mines still Pre-ordered :confused:
[Nexus 4 General] slapheady:
Was going to say the same! 1-2 week ("delivery", not" dispatch") - arrived exactly 2 weeks after placing the order (give or take an hour or two). :laugh:
[Nexus 4 General] Danny Bizzle:
My shipping email came through a bit later (3:32am), so I could have missed that particular consignment or whatever.

My tracking number shows nothing.

Wouldn't be surprised if the phone turns up tomorrow...fingers crossed.
[Nexus 4 General] hartley95:
I'll let you know if mine changes status. Still showing please call. The last thing I heard was from TNT saying the goods were not dispatched from google last night and we have been informed this should happen tonight. Fingers crossed!
[Nexus 4 General] Vahndroid84:
me too...i'm f5ing on the tnt tracking page. If i see a change in status...i will report here ;)
[Nexus 4 General] KidCold:
It's getting a bit late now. If you see a status change it probably won't be delivered until tomorrow anyway. It will come tomorrow though! Quote me on that :good:
[Nexus 4 General] Vahndroid84:
obviously tomorrow...i want only see a change in that status...I'm starting to hate the "please call" status...plus...i want a sign that my package is going ok through its deliverying process...
[Nexus 4 General] wkd2639:
To save people F5'ing TNT....

https://play.google.com/store/apps/details?id=com.psyrus.packagebuddy
[Nexus 4 General] Nextass4:
This thread is getting quieter... when we starting the "Wheres my bumper case thread"?
[Nexus 4 General] mjb1975:
So, still nothing, no movement whatsoever. Not really that confident about tonight either, but happy to be proven wrong.

16gb, 4 dec, 1707. No change of date in order status or wallet.
[Nexus 4 General] SreePillai:
Hopefully all the early birds will get their orders delivered today or tomorrow then it'll be time for the 4-5 weekers to start flooding the thread..if things go well we shld start getting our phones in 2 weeks :)
[Nexus 4 General] xperiax11:
Mine went from "out for delivery" to "please call" for a few minutes before saying "delivered". In my case this was in between the actual delivery time and before the status being updated on the website.
[Nexus 4 General] Anon87:
having missed my delivery I can't decide if I should travel fifty odd miles (there and back) to pick it up from the depot, or rearrange the delivery and have to wait another 2 days..:confused:
[Nexus 4 General] smokinjoe18:
Drive, drive like the wind.......:laugh:
[Nexus 4 General] spooksman:
The nice lady at TNT told me that usual practice is to try to redeliver the next day, and then the day after if that help...
[Nexus 4 General] itsfozzy:
We are known as the silent majority. Boy is it going to get loud on here!
[Nexus 4 General] Doohicky:
what time was your initial shipping email? None of us seem to be in this consignment of yours as we are all getting nothing when we enter our number.
[Nexus 4 General] manook:
I'm doing a 70 mile round trip tonight to pick mine up. TNT have a habit of losing these and I'm not starting all over again!
[Nexus 4 General] Supermaster34:
OK so my nexus 4 was delivered today. Ordered at 17:05:55, linked to account. I didn't get a shipping email but it was delivered earlier today. Also it wasn't actually linked to my account, but I'm not complaining :D
[Nexus 4 General] sz4kerto:
It's extremely frustrating seeing people disappearing from the -- while I haven't heard anything yet, ordered at 17:05:58... :(
[Nexus 4 General] madwyn:
Out to delivery at 7:55:51 AM

But the TNT guys haven't showed up yet, is there any chance I could get it today?
[Nexus 4 General] warrenbos:
Well coming up for 5 so hopefully round 2 of the shipping emails is about to commence.
[Nexus 4 General] dildeep:
hey guys, been stalking this thread since page 200. Anyways i haven't got any shipping email yet. Google wallet still the same. I ordered at 9:11:57 AM UTC-8 . Got a 1-2 week estimate. Google play date changed to 15th and is showing pre-ordered. Emailed TNT today and they said there is no shipment today with my postcode. BTW i'm from leicestershire.

Let's all hope we get another batch of shipping emails today.
[Nexus 4 General] wdn05:
What time did the emails start last night?
[Nexus 4 General] hunnymonster:
Not likely to change until the small hours of tomorrow morning....
[Nexus 4 General] coukalamin:
3-5 dayer. Just received my shipping email. Purchased at 17:05:46 London
[Nexus 4 General] CaspaTheGhost:
She's a beauty guys! Worked from home this morning so I could take delivery as the TNT depot is miles away from me!

Sent from my Nexus 4
[Nexus 4 General] Matchstick:
They started just after 5pm yesterday and they look to have started about the same time this evening as well
[Nexus 4 General] madwyn:
Around 6PM
[Nexus 4 General] smadger:
I've only seen one report so far, any more?
[Nexus 4 General] hicks12:
Was your play store order updated to the 15th ? Or was it left at 4th december still? And has payment been taken?.

Thanks and enjoy your n4!
[Nexus 4 General] vaniok:
So one email and that's it?!?!?! Doesn't look promising :(
[Nexus 4 General] rbanaco:
true...
[Nexus 4 General] steven7007:
Order date: Dec 4, 2012 5:07:49 PM GMT, order changed from 4th to 15th. Shipping email arrived at 1.05am this morning. Tracking info from go2uti dot com and techdata-europe dot com below - but as I say, this is similar to what I saw on my 32Gb N7 order.

Northern Ireland shipping info does not seem to be as reliable with UTI compared with that seen with Mainland deliveries using TNT.

------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Shipment Tracking (go2uti dot com)

Waybill Number	705506XXXX / 12	Mode	TRUCK

Origin	BIRMINGHAM	Destination	DUBLIN

Customer Reference

DIR 21101737XXXX	SNO 705506XXXX

Shipment History

Status	Date/Time	City	Details

Booked	17DEC/2224	BIRMINGHAM	ETA(DUB)=18DEC,CARTONS,Wt=.67K,Vol=0

Freight Received	17DEC/2224	BIRMINGHAM	CARTONS,Frt.Rcvd=17DEC,,LTL,ETA(DUB)=18DEC

Transfer Manifest Sent	17DEC/0000	BIRMINGHAM	TM=463XXX,ETD=17DEC 00:00,ETA(DUB)=18DEC

Transfer manifest arrived	18DEC/0000	DUBLIN	TM=463XXX,ARRIVED=18DEC2012 00:00,DUBEDI

------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

techdata-europe dot com

DETAILS FOR HOUSE BILL (HB) - TRUCK

HB No.	705506XXXX /12

Shipper	COMPUTER 2000	Orig Brn	BHX: BIRMINGHAM

Consignee	*Me*	Dest Brn	DUB: DUBLIN

Current Location	DUB: DUBLIN	Shipped by

Export Gateway	BHX: BIRMINGHAM	Import Gateway	DUB: DUBLIN

Required Delivery Date

ETA at Final Dest	Booking ETA	18DEC12

Booking ETD

Freight Received Date	17DEC12

Shipment Type	LTL	Terms

Current Status/Date	RV 17DEC12	Dangerous Goods:

Client References:	Show Linked Refs

DIR 21101737XXXX	SNO 705506XXXX

Detail of Cargo:

Marks and Numbers	No of Pkgs	Kind of Pkgs	Desc of Goods	Weight	Volume

1	.67 K	0

Shipment History:

No of

Pieces	Org Brn	Dst Brn	Status	Status

Date	Shipment History

1	BHX	DUB	Booked	17DEC12/2224	ETA(DUB)=18DEC,CARTONS,Wt=.67K,Vol=0

1	BHX	DUB	Freight Received	17DEC12/2224	CARTONS,Frt.Rcvd=17DEC,,LTL,ETA(DUB)=18DEC

17DEC12/2333	TRF:BHX-DUB,REF:463XXX,SENT:17DEC12 000000

BHX	DUB	Transfer Manifest Sent	17DEC12/0000	TM=463XXX,ETD=17DEC 00:00,ETA(DUB)=18DEC

DUB	Transfer manifest arrived	18DEC12/0000	TM=463XXX,ARRIVED=18DEC2012 00:00,DUBEDI

Shipper	COMPUTER 2000	Consignee	*ME at My Address*

HARRIER PARKWAY MAGNA PARK

LUTTERWORTH LEICSTERS

HIRE

GB

LE17 4XT

Notify

None

------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
[Nexus 4 General] DannyDroid:
Slow down man.

It's only 5:20...
[Nexus 4 General] knoxie:
It’s pretty clear what Google have done here, there appears to have been a lot of 1-2 weekers that have been getting their phones and lots of 3-5 dayers that are still waiting, because Google have already agreed to wave the delivery charge for the 3-5 dayers as they are well past the delivery date they still had time to get out lots of phones to the 1-2 weekers as they are still within the time frame, now you may think its only £9.99 but think how many phones have been ordered?

This seems to make perfect sense in a way but it’s still not a fair way to operate, they should have prioritized the deliveries on first come first served basis and taken the delivery charge hit on the nose as it is their mistake not ours.

This is of course just my opinion.

Still waiting 3-5 dayer here ordered at 5.07 no dispatch email, changed to the 15th in the playstore still shows pending on the wallet, my CC card has been charged though.

Pretty sure I will get my phone this week.
[Nexus 4 General] koshirosan:
They deliver up to 6pm. So I guess they do it in the next 40 mins, or they'll take it back and deliver it tomorrow (assuming the guy just ran out of time).
[Nexus 4 General] coukalamin:
Thanks :) yep it was updated to 15th
[Nexus 4 General] ConnorPayne:
Just emailed TNT for them to say they have no parcel for me. Emailed Google asking them what the craic was and they said that my Nexus 4 should be sent out by tomorrow evening. Getting pretty hyped now...
[Nexus 4 General] coukalamin:
Dont lose hope. Remember patience is a virtue. Get your self busy doing something and you'll see once your done and you check your email, the email will be there ;) good luck everyone.
[Nexus 4 General] mrfish123:
Does anyone know anything more on the 8gb...5-6 week estimations?
[Nexus 4 General] PhilippJFR:
There's still no news for some people who ordered on November 13th. Why would there be for 5-6 weekers?
[Nexus 4 General] wilfmoralee:
I'm sorry but this is why we are now up to 1032 pages, because it is filled with stupid questions like this. If 5-6 week estimation then my guess would be it would be delivered within 5-6 weeks.

I know you will be as hyped up as us all but filling the forum is not helping anybody with this.
[Nexus 4 General] wooger:
Hold on, are you saying that you actually got a non-automated response out of them, by email?
[Nexus 4 General] .fahim:
Other than you still have 3-4 weeks before they are late..... I doubt very much!
[Nexus 4 General] owz206:
YES, shipped :D:D:D:D:D

Ordered December 4th @ 17.07- 16gb nexus 4 1-2 week estimate

Order updated to 15th December from the 4th

Shipping to Carmarthenshire, west wales.

Shipping email received 17.33
[Nexus 4 General] hicks12:
Can people state when they received shipment email and also if their play store order was updated from the original payment date to 15th december and onwards also what estimate they had.

Greatly appreciated, trying to find out if people like me who still have yet to see the play store change from 4th to a newer date are actually getting anything :(.

Thanks
[Nexus 4 General] cadams85:
Just got my shipment e-mail! 1-2 weeker. And yeah mine had been updated to the 15th. Ordered on the 4th at 17:09ish
[Nexus 4 General] Keitaro:
Just saw the following phone response posted in another forum...

I haven't gone through the previous 1032 pages so I'm not sure if someone has had a similar experience. If the above is true then those of us on the 1-2 are probably not going to be getting the £9.99 waived/refunded unless we receive our devices at the start of the new year.
[Nexus 4 General] sonteq:
Just got my shipping email too, ordered 4th Dec 5.22pm, South East London
[Nexus 4 General] bengrendon:
Nothing for me today will have to hope that they deliver tomorrow. At least it will give me something to look forward to after work. Just hope I get a shipping email tonight as I am getting mightily fecked off with the whole thing really.
[Nexus 4 General] doubleluckstur:
My tracking is still not showing up :( sad times

"not found" apparently
[Nexus 4 General] Nifdy:
Whooo just got my shipping email! With a recycled consignment number (I really wish they'd clean up the system before dishing out new numbers)

Order date: Dec 4, 2012 5:24:04 PM GMT

Shipping: 1-2 Week

Play Store status was changed to 15th Dec Pending

Wallet: said pending (No details other than purchased)

Play Store: Now showing as Shipped.

Wallet: Completed (with tracking number and payment)

Got my email 5.33PM
[Nexus 4 General] .fahim:
Without a proper explanation from Google, we don't actually know what it means. I personally do not subscribe to the theory that you read on the other forum.
[Nexus 4 General] sz4kerto:
Nope, this is not true.
[Nexus 4 General] coukalamin:
To clarify, i received the email at 5:03 hope it helps
[Nexus 4 General] jason56d:
OMG! OMG! OMG!

Just got my shipped email! 17.34

Order 4/12 5:05:28 16GB

3-5 day

Play account Complete since 4/12 (updated 15/12)

Wallet was Pending/ Now shipped!
[Nexus 4 General] Teeohbee:
Another shipping email received here. Received at 17.35.
[Nexus 4 General] smallishnote:
It does seem to be the whole consignment, but the fact that the weight is down as .67K (which I'm guessing is 670g) suggests it could be talking about your nexus.

Well, here's hoping that we get them tomorrow...hopefully in the morning.

BTW, did your nexus 7 take long to arrive after it got dispatched?
[Nexus 4 General] ConnorPayne:
Well it is an automated response but it says
[Nexus 4 General] adamase:
Parents just rang to tell me I've got a package.

Royal mail :(
[Nexus 4 General] Xeodus:
That's because you need to change the radio button on the page the email links to from consignment to reference our whatever is NOT the default!

I got the shipping email last night at 10pm and delivery at 2pm today!
[Nexus 4 General] 3dawg:
Am I the only one who hasn't even had an update in the play store yet? :(