yashsingh1/xdaforums huggingface dataset:
[Nexus 4 General] siwilkins:
No worries - it sounds much more credible with January :)
[Nexus 4 General] Moonie17:
My date changed to the 2nd of Jan mate.
[Nexus 4 General] blizard80:
why are they delivering nexus 4 in Germany to people that ordered after people in the UK?

this is a MESS!
[Nexus 4 General] FrankBullitt:
Yeah, I was giving the benefit of the doubt to Google until now. I was blaming LG and their production rate, but Google delivering phones in Germany to people who had ordered a full week after their UK costumers is really absurd.

Good for the German fellows, but that is a total lack of respect for customers...
[Nexus 4 General] siwilkins:
To be honest, I think there's much to get annoyed with Google for - but this particular thing is more a symptom of the bigger problems than anything especially disrespectful.

It's pretty clear that there's not anyone at Google overseeing exactly where orders are shipped to. The serial numbers suggest that batches are produced for a particular country rather than there being one big order to LG which is continually rolling off the production line, and then redirected to whichever country has the most need. So I suspect it's simply a case of Google Germany having placed an order earlier than Google UK. I seem to remember the production thread showing a spike in DE devices shortly before an increase in UK devices.

It's interesting that there's been these rumours about the lifetime of the Nexus 4. Whilst it's pretty clear that the "Nexus 5" rumours are false, if Google are not talking to each other internally and there is a similar uncertainty within the organisation, then the last thing a country's division of Google wants is to be the one who places a huge order with LG which arrives just as the next device is announced, leaving them with a huge overstock. It doesn't make it in any way excusable - but it does perhaps go some way to explaining some of the issues.
[Nexus 4 General] rhymer2k:
From Another site (HUKD)

I'm not sure about this because i do not think the CSRs have this information...anyone?
[Nexus 4 General] daveshorty:
Am I right in thinking that we're to expect the £288 or whatever being held over from our available balance BEFORE we're told the item has shipped? Is that what the pattern has been before?
[Nexus 4 General] capt_carl:
I'd love to believe it but there have been so many false starts for people who should have received them last week alone.

I'm going to try not to think about it for 24 hours. I'm going to go play football manager and try to get Wigan Athletic to win the league! If I can pull that off someone can post a phone to me. :p
[Nexus 4 General] Tones1971:
Not sure. I had the money reserved in my account when i ordered but it was released, not sure if by the bank or by google. i have no funds held by anyone in my account at the minute.
[Nexus 4 General] smoke1:
'I purchased a nexus 4 from google':

- Chuck Norris

:eek:

I think ill start developing one my self some time soon :silly:
[Nexus 4 General] siwilkins:
When I questioned a CSR on a) why they had authorised £289 when their documentation only talks about a $1 authorisation; and b) why the £289 authorisation they had placed had disappeared, his answer to a) was that they have to ensure their customers have the necessary funds in place. When pressed he eventually apologised that the documentation was inaccurate (but it's obviously not a big deal enough for them to actually fix it). To b) he said they can only hold the authorisation for a week. When I pressed him that it was dumb to feel they need to ensure customers have the funds two months before they have any intention of actually charging, when they can only hold the authorisation for a week, he did in the end agree.
[Nexus 4 General] j0ff:
Keep us updated :)
[Nexus 4 General] PepsiDude002:
So I just got off the phone from Google Play Support (after spending forever trying to find it) and they told me that my Dec 11th order should ship BY the 22nd of Jan. Eh, I waited this long, I can wait one more week. Guess I should stop smashing the F5 key here and just get back to work :)

Oddly enough, the UK support number is American, which I found kinda amusing. :confused:
[Nexus 4 General] CurtisD88:
My best arrive before yours then. Did you have a 6-7 weeks estimate? Mine said it should ship by the 23rd and I ordered on the 8th.
[Nexus 4 General] j0ff:
That's just the standard 5-6 weeks from order date
[Nexus 4 General] siwilkins:
Am I right that your estimate was 5-6 weeks?

As I mentioned in an earlier post, I suspect these support responses have nothing to do with stock availability, and simply the CSRs using the information on your order to effectively say "You've not got any reason to complain yet". 6 weeks from Dec 11th makes Jan 22nd. It's pretty clear that the CSRs have no knowledge of worldwide stock or order fulfilment, they're just reading back the information on our receipts.
[Nexus 4 General] shahin67:
Still no Nexus 4!

hi everyone!

I ordered my Nexus 4 on 5th of Dec (5 December 2012 06:27:19 UTC-8). I haven't heard back on shipping yet! There are some people talking about the order date being changed to Jan. But mine hasn't changed a bit since then (in Google Wallet I mean). So is there anyone ordered on 5th that has a changed order date to Jan? has anyone from 5th received a shipping e-mail yet?

Cheers ;)
[Nexus 4 General] CalumL:
The date where people are seeing a date change (to 2nd Jan in most cases) is within the Google Play account rather than the Google Wallet. ie from within Google Play, click the link a the foot of the page, My Orders and Settings. A lot of us have seen the date alongside the Nexus 4 order change from whenever it was ordered to a later date. At present that is as far as anyone, who hasn't actually had the phoned delivered, has got.
[Nexus 4 General] shahin67:
Thanks, just checked it and mine is also changed to 2nd of Jan.

Will wait till tomorrow night. Hopefully will receive the shipping e-mail tomorrow.
[Nexus 4 General] ralph78:
So am I the only one left with original order date? Still 6th in Google play, order date 4th Dec 18:28 4-5 weeks delivery...

Sent from my SGS2 using TT.
[Nexus 4 General] ifti_a:
Ive still got the 7th on my order, I'm hoping for the best this week
[Nexus 4 General] Moonie17:
Come on Goooooooogle, think i would actually bet against it arriving this week with someone!!

Any takers???
[Nexus 4 General] dannyling:
I ordered 5th dec still nothing at all would be nice to a email now that 6 weeks has passed
[Nexus 4 General] teox_:
I have the original order date.. 9th Dec

Playstore.de is shipping nexus 4..... And we haven't any notices... ridiculous
[Nexus 4 General] dannyling:
Is it worth calling or emailing google would that help
[Nexus 4 General] BLADESMAN1889:
Disgusting is what it is !

---------- Post added at 07:21 PM ---------- Previous post was at 07:19 PM ----------

I don't mean to sound rude m8, but just read the last xxxxxxxxxxxx pages - it won't make any difference at all - unless you want to hear yet another version of events :rolleyes:
[Nexus 4 General] adamw:
People who have no right to have received their phone based on their order date are still moaning and contacting google! That's what's ridiculous about this.

Yeah, I'm getting impatient and wish I had my phone, but it's not due yet so I'm suppressing my inner child and waiting patiently like a grown up.

I'm sure I'll get abused for this kind of comment, but it needs to be said from time to time.
[Nexus 4 General] LarsenB:
Just email or call them. They are looking forward to helping you with your query. I'm assured of this.
[Nexus 4 General] ifti_a:
Sorry if I'm getting your hopes up, I'm talking very positively that I'm also starting to believe....lol

Also I wouldn't call them or email them any more, I have a feeling one staff member at google is cancelling orders.....I heard a few people have sudden cancellations but no email confirmation.
[Nexus 4 General] dannyling:
Called google they had no idea whats happening with the nexus 4 if i want it i gotta wait they didnt know how long , wouldn't discount the shipping either sounded pretty lazy laid back on the phone not too bothered
[Nexus 4 General] j0ff:
Lol :)
[Nexus 4 General] LarsenB:
Ha! I can't believe you actually bothered calling. :banghead:
[Nexus 4 General] lanky78:
Nope, mine still says the 8th. I hope the date change does not mean a slip in estimates (e.g. 5-6-7 weeks from jan 2nd!)
[Nexus 4 General] Nova163:
If it makes you feel any better: I'm from NL so I had the choice to order from UK, US and DE on december 4th, and I choose the one which turns out to have the longest shipping times now :p
[Nexus 4 General] mojo22:
Ok all, tonight is Tuesday! Google Lotto night could open tonight ( really doubt it ) but it is possible.

1. Zee germans are getting theirs

2. googel order numbers are appearing in wallet ( only on mobile browsers which is ****ed up )

3. they need to soon re-open the play store, hence get our orders sorted!

4. would be ****ed up if they force us to wait till next tuesday ( too long for the 4-5 weekers being 2 weeks late )

5. my estimated delivery ends tomorrow

.... scratch what I said cause even reading back what I wrote that doesn't give me the slightest bit of hope.

How did you find out about the current devices being produced on 10th-11th Jan?
[Nexus 4 General] teox_:
Lol:p

We are not alone:highfive:
[Nexus 4 General] LarsenB:
Based on the available info we have collated...

the serial numbers,

manufacturing dates,

amount of devices shipped,

amount of devices received,

high or low tide, full moons,

yadda yadda yadda

I'm certain you'll get your phone either sooner or later. Chill.

Sent from a Nexus⁴
[Nexus 4 General] yoonder84:
I don't understand... In germany they keep their promise. If there was 4-5 weeks in the email, they got the phone in 4-5 weeks. But in england... It's ridiculous... How could googleplay.de get phones every two weeks and england only once a month.
[Nexus 4 General] mojo22:
My order was suppose to come in between last week Wednesday and tomorrow. I've been chilling for 6 weeks now....I don't want to chill no more
[Nexus 4 General] Moonie17:
Have to agree with you there, this wait is killing me, i think i check this thread maybe every 30 minutes all day.

What has my life come to?
[Nexus 4 General] yoonder84:
I can't chill... I ordered the phone december 4th (1-2 week shipping estimate), but those germans, who orders on that day when i should have got my phone will get theirs in a couple of days.
[Nexus 4 General] LarsenB:
Mojo22

It was *estimated* to be dispatched from last Wednesday to tomorrow.

Keep chilling. Or cancel tomorrow night. Yawn.
[Nexus 4 General] jackalomg:
30 minutes? more like 5 minutes to me along with the play store order status and a couple of other threads.
[Nexus 4 General] lanky78:
I was just narrowly outbid on a cheap SG Note 2 on ye old ebay. Its getting that close to me bailing on the N4, even though it is awesome and will probably get the best stock AND custom roms.

I need a sign Google or I may turn to the dark side (well maybe not as dark as an iPhone or Windows phone but def another competitors android phone!).

I know manufacture lists suggest some stock is 'out there' but its quiet..... too quiet, lol
[Nexus 4 General] LarsenB:
Oh god don't do it. Wait for a cost price N⁴.

Or a xperia z if you are loaded. Which ever comes sooner.

Sent from a Nexus⁴
[Nexus 4 General] jayjay2244:
Only reason German orders are getting theirs is because British people are afraid to complain compared to Germans. As what happens in the EU..........
[Nexus 4 General] daveshorty:
facepalm
[Nexus 4 General] BLADESMAN1889:
Did you not read the last 1000+ pages ?:laugh:
[Nexus 4 General] mojo22:
This wait is even sucking the actually 'want' out of me. It's not anymore like I want that phone....tbh I've been eyeing the xperia z and would snatch that one up ( even without the os updates ) over the nexus if it cost the same. This wait has actually drained me....

5th week began two weeks ago actually, 6th week was from last week to tomorrow.

Correct estimated, so when I entered my order id number in google order status I received an email confirming that I will have it by the 16th ... and I probably won't.

I think I'd like to get some justice here, buy some google services and pay for it when I feel like it
[Nexus 4 General] jayjay2244:
Im not saying people people don't complain. Im saying the less people in the UK complain than people from other countries.
[Nexus 4 General] rhymer2k:
That's Larsen B for you, he has his phone already yet feels the need to come and taunt people. Anyway lets all give Google a day to start sending out shipping emails then we can rant all we want (orders with estimates 5-6 weeks and below obviously)
[Nexus 4 General] mojo22:
I remember reading the idea that someone suggested on this site. What would happen if we ALL cancelled our orders lol.

I know its a far fetch though cause no one would do it and xda is not the full play customer market but I bet that would shake up google.

My day is tomorrow evening or thursday all day. I'm open to suggestion lol....whenevers best for the others as well....what's the plan though?
[Nexus 4 General] Moonie17:
Can you post a link to the google order status page please? As play store devices arnt "officially" supported where i am from (Jersey) i dont think i can get to it!
[Nexus 4 General] j0ff:
It would save Google a bit of hassle. They wouldn't bat an eyelid at a few hundred cancellations (can't be many orders left unfulfilled)
[Nexus 4 General] lanky78:
A good point just occurred to me, when Sony was hacked (PSN/PS3) everyone was very unhappy with the lack of online service, much like the failure of service through Play store, but then they offered a package of free games and premium services to all of their customers, even though it wasn't (technically) their fault.

This was for an outage of a few days, we have been waiting over a month for goods which in some cases have exceeded the advised shipping date and at best get P+P refunded with no apology or explanation. This shows that Sony 'should' provide a better customer service for their products like the X-Z.

I have an LG O2X which I love (easy to root/has ICS as stock) but LG took their sweet time rolling out updates and failed to give any real details about when updates would appear, if ever. This feels very similar to this launch, only with hardware, and is just as frustrating.

Seems that with LGs knack for producing decent tech and Google's comms skills we would have the best of both worlds. Unfortunately we seem to be living in opposites world... :silly:

***on topic***

Speaking of service outages I was thinking about an unlimited data giffgaff sim but a few people have mention problems with outages on 3g, is this true? Otherwise Virgin do a similar sim for £12, anyone used their 30 day unlimited data tariff?
[Nexus 4 General] jackalomg:
What time the shipping emails are usually sent?
[Nexus 4 General] jayjay2244:
From 5pm. Sounds a bit late now :(
[Nexus 4 General] lanky78:
Just a quick recap, what did the Link Device tickbox do again. I remember some ppl thought it slowed down the order process. Was it just so the phone was preset to your google account for you out of the box?
[Nexus 4 General] jackalomg:
It links your device with your Google account and in the welcome screen you just need to enter your Google password, I don't know anything about delays in the ordering process though.
[Nexus 4 General] LarsenB:
Aww :(, eh? I'm STILL waiting just the same as you my friend. I don't mean to ruffle any feathers here.

It's just my posts differ as they contain patience, logic and no misguided and/or pointless moaning. :thumbup: But this thread would be very quiet with these attributes I guess. And far less entertaining.
[Nexus 4 General] ifti_a:
Didn't you order three ? You just waiting for one ? Or am I confusing you with someone else
[Nexus 4 General] Moonie17:
Really?! Sent from a Nexus⁴

Are you winding us up? Troll!
[Nexus 4 General] jackalomg:
guys don't feed the troll I know it's frustrating but just ignore him!
[Nexus 4 General] LarsenB:
Erm, no. They are the best 2 android experiences available 1st quarter by far. Just depends on your budget. Keep up.
[Nexus 4 General] lanky78:
Still being tempted by the note 2 :(

Just read this:

Samsung sold more than 3 million units (note 2) within the first 37 days and it crossed 5 million in two months of its release.

So this niche 'phablet' phone which is kinda limited for mainstream appeal gets 3mil made for launch while the Nexus flagship gets less that 1mil made in (nearly) three months?
[Nexus 4 General] LarsenB:
I resent your inaccurate label.

Read all my posts and see sense. ;)
[Nexus 4 General] wolfboy1984:
And the best film rarely wins the Oscar...

Epic phone sales are down to having a good product and *great* marketing.

It's down to you to see what features you want and need. 99% here knows where it's at.
[Nexus 4 General] Moonie17:
Yeah because Google suck at doing E-Commerce for physical devices...
[Nexus 4 General] wolfboy1984:
You won't regret waiting guys. Glad I was lucky judging by some posts...
[Nexus 4 General] everett_psycho:
I came from the o2x and fell the pain of lack of updates, it's why I went for the nexus, I still can't believe Google have made such a screw up with the stock, I thought lg might catch a break in to the main stream with this.

I looked at going to Giff gaff but had some serious issues with tesco who were using the o2 network. Around the Heathrow area it was dropping out on 3g a lot, even the 2g signal was patchy there and it wasn't only on my phone. Since the big blackout last summer the networks not been the same so I've gone to three, and admittedly in certain places I get no signal when I used to but when I do get signal it always works
[Nexus 4 General] mojo22:
Yip here it is

http://support.google.com/googleplay/bin/request.py?contact_type=contact_policy&policy=hardware

click on 'I want to check my shipping/order status'

you will receive a generic email within a few minutes.

just an FYI, dec. 5th orders 5-6 weeks is before the 16th (tomorrow).

I remember people posting different times. The first batch that got shipped was starting at like 1 am going through the night.

Then I people started receiving 5pm shipping mails ( 2nd batch ).

Not sure what we will receive.
[Nexus 4 General] Moonie17:
Yeah i know, just want to do it for the crack.
[Nexus 4 General] CalumL:
OK, I've got a £1 pending transaction on my card again. Perhaps it will be this time. There wouldn't be anything else that would be generating one.
[Nexus 4 General] Moonie17:
Credit or debit? what bank are you with?
[Nexus 4 General] CalumL:
Credit card with Barclaycard.
[Nexus 4 General] Moonie17:
Gah im debit with HSBC, so no way to check pending transactions :(

Tissues.... Fingers crossed though!
[Nexus 4 General] CobalticBlue:
Order is no longer pending, I now have ... Delivery estimate 16 January 2013!

---------- Post added at 12:16 AM ---------- Previous post was at 12:02 AM ----------

Another change

The status is now ...Shipping estimate: January 16, 2013

So it goes from I might get it today to they might send it today.

No pending credit card transactions yet ...
[Nexus 4 General] LarsenB:
Best get some sleep then. Don't miss it!
[Nexus 4 General] GigaRAMNebula:
i.imgur.com/blQ7Y.png (Imagine that is a link)

o.o Has the day at long last arrived? I didn't think I'd live to see it... but it's coming. *ahem* OMGEJIFDOIFDOISF EXCITE~

Please TNT don't steal it, and please Google don't send me a broken one~ q.q
[Nexus 4 General] maheshanand87:
Status in the Play store has changed from pending to "Shipping estimate: January 23, 2013"

btw I ordered it on the 6th at 10:30pm

Hope this means we're getting it soon :good:
[Nexus 4 General] johhn:
placed the order on 5th and was given 4-5 weeks, auto emails says 16th Jan, now order status shows' Shipping estimate: January 16, 2013' but it is still pending and nothing has happened to credit card acc.
[Nexus 4 General] druggeduk:
So what's the betting that they've updated the orders to 'estimated ship' just to prevent the influx of "BUT ITS BEEN 6 WEEKS NOW WHERE IS MY PHONE" emails to customer service :D
[Nexus 4 General] ste1164:
Yep mine had all also changed to Jan 23rd shipping estimate on Google play.
[Nexus 4 General] rhymer2k:
as opposed to "Pre-Ordered" which it was showing earlier in the day.

me too, No idea what it means
[Nexus 4 General] lawrences:
Mine changed to 'Delivery estimate 05 January 2013' :confused: What day is it now...
[Nexus 4 General] RomanosN:
Its 4 of January :eek: , just kidding my calendar says it is 16th of January as the Google Play Store Shipping estimate... Screw you google don't play with our feelings and send this god damned phone to our hands. :(
[Nexus 4 General] BLADESMAN1889:
You know what - I hope to god that they are sending all you guys your phones - but... it wouldn't surprise me :fingers-crossed:
[Nexus 4 General] lawrences:
Speaking of calendar, google cs defines one week normally equals 5 days (less than 5 days if public holidays breaks in).

I finally understand why their store called Play.

I got a strong feeling (again..) that the phone will be on my hands soon. :fingers-crossed:
[Nexus 4 General] CurtisD88:
8th Dec 6 to 7 estimate. Changed to shipping estimate 23Rd of January. This has to be it.
[Nexus 4 General] daffyduck2602:
Ordered on the 9th Dec, 6 - 7 weeks estimate. Date change on the 2nd Jan. Shipping estimate how showing in Play as 23rd Jan but no change in Wallet or email.

Hopefully, it shows some progress and our phones are on the way. What will I do after I get my phone, I'm going to miss you guys.... :(:beer:
[Nexus 4 General] BLADESMAN1889:
You know what - when I was going to pay the full whack the other day for an N4 I did think to myself "what will I do if I get it now - I've been following the thread for 2 months solid - without ordering !! it'l be like a big empty hole just appeared in my life" :laugh:
[Nexus 4 General] daffyduck2602:
Exactly, I thought it would spoil the fun by cheating and paying more lol.
[Nexus 4 General] Moonie17:
Gigidy Goooooo :highfive:
[Nexus 4 General] lanky78:
Meh, so it looks like all they have done is change the date to the estimated date that was given for the 5-6 or 6-7 week orders. In other words all this does is tell us something we already know.

The automated email I got from my order number said the same date a while ago and we know how accurate CS have been up to now....

Sorry to be a downer but I'm not gonna believe it until that beautiful slab of tech in in my hand :fingers-crossed:
[Nexus 4 General] CobalticBlue:
My initial excitement has now died down, I don't think the status change means our orders have progressed at all.

Does anyone have a est ship date that is earlier than you expected?
[Nexus 4 General] Pompi_HU:
Just for the record. A nightly answer from the CS. In part I've asked about that my order date hasn't changed to 2nd of January in Play - but no concrete answer fot this, just a general everything is ok...

"Thank you for contacting Google Play about the status of your order. I do apologize for any confusion. I will do everything I can to assist you.

Everything is ok with your order. The shipping time frame is an estimate. Right now all we are waiting for is for your order to ship. We appreciate your patience. Soon as it ships you will receive a confirmation email with a tracking number."
[Nexus 4 General] adamw:
This is exactly what they've done. I'm sure they'll still get people emailing and calling them before their shipping date has passed though. :rolleyes:
[Nexus 4 General] blizard80:
ordered on the 4th, 4-5 weeks estimate.

Today i have this in the play store: Shipping estimate: January 5, 2013

What a mess!!!

Nothing has changed! They are just telling people the last day of the estimate!

BAHHH!
[Nexus 4 General] ifti_a:
My order changed too. 23rd Jan estimate ship date.

Nothing new as the standard Google status checking email says the exact same thing....

Its just to calm ppl now from seeing December dates