yashsingh1/xdaforums huggingface dataset:
[Nexus 4 General] Pottrell:
Hey guys - My transaction failed for the Nexus 4 that was ordered on the 4th of December (1-2 Shipping time). I've since updated my payment details (I used the wrong card).

What happens now?

Will I have to wait even longer or will they still try to honour their estimated shipping date of the 19th?

In my 'Wallet' it says it's Pre-ordered and on Play History it's:

You successfully updated your payment for this order to XXXXXXXXXXX

I'm hoping this doesn't mean I'm back at the end of the list:/
[Nexus 4 General] catlog:
I had a payment problem hit me on the 5th. Don't worry, your order is still in the queue in the same position.
[Nexus 4 General] emperorburger:
Rev.B improved battery and Zeiss optics for the main camera
[Nexus 4 General] Pottrell:
Are you still waiting for yours? - I was kinda hoping that they tried to take the money because it's ready to ship :(
[Nexus 4 General] Tank-Montana:
Source?
[Nexus 4 General] smallishnote:
I'd say all phones in this current shipment would be of the newer model, wouldn't they?
[Nexus 4 General] catlog:
I seem to be in the same position as every one else with the 1-2 week estimate. As far as I know, they took the money from my card yesterday so I'm hoping it will ship on Monday for Tuesday delivery. :good:
[Nexus 4 General] emperorburger:
Guys, I'm sh*tting you, there's only one version ;)

Good luck for tomorrow, and I hope everyone that's expecting a dispatched email gets one :good:
[Nexus 4 General] Shaun--77:
I would assume so to. But just to be on the safe side how do we go about checking this when we receive them?:confused:
[Nexus 4 General] Tank-Montana:
I'm too fragile right now for games such as this, sickening haha :crying:
[Nexus 4 General] Shaun--77:
You troll haha. i was searching all over google for this. Damn!! i am too gulible:silly:
[Nexus 4 General] emperorburger:
I couldn't resist :silly:, but yes it was cruel.

Good luck and enjoy the phone :D
[Nexus 4 General] jamesj999:
I'll only forgive you if your name is a reference to Only Fools and Horses...
[Nexus 4 General] emperorburger:
I don't want cheeseburger :)
[Nexus 4 General] ermacwins:
I used a debit card and bought 2 16GB N4's on the 4th before 5:15, qouted 1-2 weeks

Just checked my account and no money has been taken out.
[Nexus 4 General] catlog:
So cruel of you to play tricks on me in a situation like this. :(
[Nexus 4 General] smadger:
Hey guys, busy times I see.

Anyone seen this?..

http://www.androidcentral.com/google-uk-boss-offers-unreserved-apology-delayed-nexus-4-orders

I'm talking to a few other people I've found who have lists to see if we can join forces to make our voice stronger and louder, so other than http://whereismynexus4.wordpress.com , does anybody else know of other people trying to do the same as us here?

I'm missing loads of stuff at the moment due to the volume, so if you have a specific link, can you PM or email, thanks...

nexus4cr@gmail.com
[Nexus 4 General] cchaos:
Yep. Saw it in my Google Plus
[Nexus 4 General] scho047:
any news guys??
[Nexus 4 General] smadger:
And then there's this of course...

https://docs.google.com/spreadsheet/ccc?key=0AmM6lFxEl6RMdHhabEZuYjJIUEdwNFd0TkJrNmY1amc#gid=0

Anybody know who created it?
[Nexus 4 General] Joachim Winter:
Fracking google... off on holiday tomorrow til saturday...

Oh well my trusty Desire HD will have to cope with guiding me round Amsterdam :silly:
[Nexus 4 General] cchaos:
I would believe thats from reddit - its mentioned in the other site you gave :silly:
[Nexus 4 General] vaniok:
Just bought case from ebay. If anyone interesed here is link: http://www.ebay.co.uk/itm/NEW-BLACK...915&pid=100015&prg=1006&rk=1&sd=360538554026&

I've made an offer of £5.00 and it was automatically accepted, so someone can try even lower offer!!!
[Nexus 4 General] chappers-UK:
Been reading all the posts since ordering on 4 December! Only just dug out and updated my login details

Basics

Order Date: December 4, 2012 9:21:11 AM UTC-8

1-2 Week delivery estimate

I originally ordered the 8gb version (Order Date: December 4, 2012 9:11:31 AM UTC-8 ). At the time of purchase I took the 2 days shipping as that was when I would receive it (I didn't notice the other information on the page regard to the shipping estimate) I didn't check the email confirmation, however shortly after changed my mind to the 16gb version, thus cancelled the 8gb and re-ordered as shown above. Then checked the email confirmation to see the 1-2 estimate, so my opinion is that the way the shipping was, was slightly misleading. (the estimated shipping for the 8gb was 4-5 weeks btw)

Anyway, as many others have reported:

Funds have been allocated on my credit card (after a bit of maths and other payments)

GooglePlay account has been updated to show the new date of 15 Dec and has moved to top of the list.

Currently using Galaxy S2, so looking forward to the Nexus 4.
[Nexus 4 General] druggeduk:
Nice to hear that hopefully people will be getting their phones sometime soon!

I ordered mine on the 5th so I think I'll still be waiting until Jan, but that's no problem, I was quoted 5 weeks! In fact I'm most annoyed about not getting an email telling me there'd be a re-sale on the 4th! I found out 24 hours too late! :o
[Nexus 4 General] SreePillai:
i found out hour and a half too late and i'm in the 4-5 weeks wait list :crying:
[Nexus 4 General] Shaun--77:
This:

i don't care much for LG, either, but everyone blaming them for this mess is missing the point... this is *Google's* product. So what if there are supply chain issues? Google should have been reaching out to the public way before this! I'm also underwhelmed that the guy who finally did say something is way out in the UK. Is there anybody in Mountain View willing to take responsibility for Google's screw-ups? Can you imagine if this was an Apple product, and the only executive to address the issue was some guy working out of Siberia or Timbuktu or something?

Sometimes I get the feeling the top guys at Google are totally disconnected from reality, scooting around headquarters on Segways with goofy VR goggles on their heads all the time, oblivious to the phones ringing off the hook as angry customers try to get answers. When are these guys going to start running their company like adults?

Someone posted this on a sites comment section and i agree totally:good:
[Nexus 4 General] CrazyPeter:
Sorry but that's crap and you know it. The button you clicked said it ships in 1-2 weeks, as did the Google wallet payment page.

When you ordered, you ordered on the basis is was going to be a couple of weeks, and that was fine, you then got a email that was obviously wrong in stating 3-5 days and you are unhappy its the date you originally accepted at purchase time.
[Nexus 4 General] knoxie:
I got the email from Google about the 4th DEC new orders and was at work controlling my home PC as my works internet connection goes out through Germany and was no good for direct ordering.

Amazingly I bagged one and got the 3-5 day delivery email but still no phone.

Its great to see that applying pressure to companies that things can be made to happen though, somehow the system fell down allowing the late comers to get the phones first ,I highlighted this to one of their CSR on Monday of last week as 1-2 and some 4-5 weekers seemed to be getting their phones.

If you are reading this and you are in the UK and you placed your order on the 4th and got a 3-5 day delivery I think we can safely say you will get your phone in the next couple of days, I think also that most of the 1-2 weekers will also, the 4-5 weekers well no, unless you already got yours I doubt you will see it this side of the new year.

I will sure as hell let you all know when I get the conf email :cool:
[Nexus 4 General] catlog:
I'm almost certain that it's Google that's screwed up again. They screwed up the Nexus 7 orders. They've screwed up the Nexus 4 orders. And they've screwed up the Nexus 10 orders. If you check the UK site, all 3 of them are now sold out.

LG themselves have stated that Google didn't order enough for the demand. The N7 is made by ASUS and the N10 by Samsung.
[Nexus 4 General] Harv.!:
A friend sent me a text at about 17:05 telling me they were back on sale, to be honest I'd decided not to buy one because I was so pissed off after the ordering mess on Nov. 13th, I kept getting error mesages at the payment stage. I thought there's no way I'm doing that again, hitting refresh for an hour. I loged on and hit refresh maybe three times, got error messages, then I remembered that "trick" someone metioned about holding down the enter key and hitting tab... couldn't believe it, it worked first time and my 16gb nexus 4 was ordered along with a confirmation email a few mins later.

What a pain in the ass the whole thing has been, I'm sure I'll forget about all the problems when it finally turns up.

17:09:23 GMT, 1-2 weeks Estimated Shipping
[Nexus 4 General] Shaun--77:
its ridiculous. Anyway im off to bed and will check back in the morning. LET THE PEOPLE OF XDA KNOW IF YOU GET A CONFIRMATION EMAIL!!!!!
[Nexus 4 General] smadger:
I landed on Play, it said 3-5 days, that was before I clicked buy. I know that because I paused for a second to double check as I move around a lot and wanted to make sure what shipping address I entered would be correct so I wouldn't have to go back and start all over again with ethe possibility of loosing my place. My confirmation, and email, all say 3-5 days.
[Nexus 4 General] Leo Davidson:
Some people have said it really did say 3-5 days on the Play store at times. (I can't confirm as both it and my email were 1-2 Weeks.)

[Edit: Smadger says it happened to him, just above my post, and I think we can all respect his statements as honest, given his efforts and also the fairness/integrity he's shown when acting as a link between us and Google.]

Either way, the Play store was so confused with itself that it couldn't decide if the phone was available to buy or not for several minutes, and kept saying the shopping basket was empty a few seconds after the phone was added to the basket, etc.

With a broken website like that, whatever it displays is suspect. Once an order is placed and you get a confirmation email, I think that is the most reliable piece of information you have, and I do not blame people for assuming that the email was correct.

ESPECIALLY when phones actually were shipped out in that time-frame, just to the wrong people. It's obvious there was some residual stock (for whatever reason; cancelled or returned phones, perhaps) when they put the phone on sale again, enough to give a handful of people 3-5 day orders, and that's what Google did. They then send them to the wrong people because their system is b0rked.
[Nexus 4 General] jonmorris:
I think it's fair to say we'll be hearing from people getting emails pretty quickly!
[Nexus 4 General] the_crevis:
For people asked to wait 4-5 weeks it'll make you feel better that there are going to be plenty of people like me who were asked to wait 6-7 weeks :( Had to wait for funds to come in before i could order so only managed to on Dec 7th, i have a feeling i will be waiting a long time... glad to see things are moving for some folks on here though :)
[Nexus 4 General] smadger:
I'm trying to work out our next move and need some info.

IF the earliest shipping started was today, and the charges don't officially get called by Google until then, at what time would peoples bank account start showing as a full transaction from the Play store. Any ideas?
[Nexus 4 General] KawaiiKami:
three sucks -.-

GT-Mobile is better...
[Nexus 4 General] Josh98:
Received a 'do not reply' email from Google, got excited to find it was the survey for feedback one, thing is it was weeks ago I emailed them!
[Nexus 4 General] Harv.!:
Not sure how relevant when the funds come out of your account is going to be, reason being a friend of mine bought a 8gb on the 13th Nov, he's been using his Nexus 4 for the past three weeks, but his account was only charged a few days ago.
[Nexus 4 General] smadger:
Just trying to work out which would come first - the shipping emails or the bank charges, and in what "direction" to people should look first.
[Nexus 4 General] Harv.!:
My friend got a shipping email, account debited over 3 weeks later...and his TNT email telling him his phone was going to be delivered came after that.

Make of that what you want, lol...there's no logic in it at all.
[Nexus 4 General] Luran:
Thanks

I've been lurking for a week or so, but this is my first post.

I'd like to thank everyone posting updates on this forum, I would have hated the last couple of weeks without knowing others were in the same boat as myself.

I'm a 1-2 weeker, who ordered at 17:12 on the 4th according to my receipt. My order is now dated the 15th, and I've got a £290 hole in my bank balance.

It's now coming up 03:00 on Monday morning, no dispatch email yet, so fingers crossed that'll turn up sometime later today, and I'll have my shiny 16GB Nexus 4 in my hands sometime this week.
[Nexus 4 General] catlog:
I sure do hope some 1-2 weekers emails turn up later too. :p
[Nexus 4 General] footboydog:
A 32Gb version will get announced before they sort this mess out! :eek:
[Nexus 4 General] Armon2:
Still pending.

card not charged.

(Got error when ordering)
[Nexus 4 General] :
Still pending too but no error when ordering . Card not charged either...
[Nexus 4 General] james_d:
Well it won't change status until it ships. Hopefully Google will hand our orders over to TNT later tonight *fingers crossed*
[Nexus 4 General] jimbob_me:
I currently have one in my google pay cart using tunnel bear to access the US play store. I wonder if, by some devine miracle, the device will transfer over to my uk play store? lol clutching at straws here
[Nexus 4 General] Audioboxer:
I doubt anyone's order will change to shipped tonight, Google probably spent the whole day today answering the telephone/replying to emails after the shoddy launch.

No one around to package up 10,000 phones for tomorrow :silly:
[Nexus 4 General] meanwhile:
still pending, error while ordering, email received, status: shipping estimated 15th, card charged.
[Nexus 4 General] roughavoc:
Ok guys, my Google Wallet says Pending for 16GB version

I got an email around 9AM confirimining ive bought it

They have charged me but has not come up on transactions (something Barclays online takes a day or so to process)

Ill let you know if I get it tomorrow (dispite me nobody being at home tomorrow ): ) or thursday
[Nexus 4 General] Armon2:
change the language to English (United Kingdom) at the bottom of the page. That notice will look much more pleasant
[Nexus 4 General] zibby64:
am i the only one not to get a confirmation email?

card has been charged (or at least authorised for the order total) and the order is in the wallet transactions so hopefully i've got one :p
[Nexus 4 General] 007xico:
I am bit old to cry but i feel like it.

Waited weeks for this and nothing, tried to refresh, add again and nothing.

Sold the htc one x last week and now i am using an ancient phone, i don't think coming soon is out of stock but ????

Google servers can't handle the traffic and they don't have enough stock, too bad for a company like google.
[Nexus 4 General] G405T:
Google did say originally (according to several new sources a few days ago) that it WOULD be shipping the phones today; so I am hopeful that - as said above - at least some of todays orders (hopefully the majority!) will be passed to TNT later today, ready for delivery tomorrow! ..Ofc, they may have changed their mind as there was no official statement that I know of.
[Nexus 4 General] Audioboxer:
Might give them a call and see if any orders will be shipping tonight.
[Nexus 4 General] craiigman:
It still says "Coming Soon" for me.

But I got an email saying they are available :confused:
[Nexus 4 General] Stretlow:
Same, sold my GNex. Utter Utter useless feckers..
[Nexus 4 General] CrazyPeter:
From a relative that's a store manager, that's had some people in asking. He phoned head office.
[Nexus 4 General] Moonie17:
When did you receive that?
[Nexus 4 General] milesg:
Google do need to wise up and get their fulfilment process sorted out. It's a bit worrying that they can't handle the traffic, considering their infrastructure is supposed to be able to scale quickly.

As for the "sold out after 30 minutes" - pure theatre, taking a leaf out of Apple's book, that is sure to generate free publicity.
[Nexus 4 General] craiigman:
This morning. Are they available yet or not?
[Nexus 4 General] milesg:
Just to add, I'm going to hang back and wait for some real reviews here before I order. No rush, and there will be loads available in the next week or two, I'm sure.
[Nexus 4 General] texaslittleangel:
My transaction was a bit odd to the point that I'll just be grateful when my phone turns up. As a refresher for some, I purchased my phone on the 4th (11pm) and my transaction was not complete until the 6th. Why? I have no clue and neither does Google.

To Smadger, thanks for being the UK XDA voice.

To the boys, don't ever winge when your grielfriend/wife/lady friend's talks about her shopping ordeals, you boys are just as bad when it comes to your gadgets lol

To the ladies who love gadgets and shopping, google put our patience to the ultimate test lol

Happy Monday everyone!

P.S. insomnia sucks :(
[Nexus 4 General] donothurtme:
Heya guys, been out of action for about 3 days now due to end of term. I tried updating myself over the past few pages but I'm so lost. Anyone mind summarising what's been going on? As far as I can tell, 3-5 dayers will be getting theirs some time this week and will be getting a shipping cost refund?

A tad unlucky, I'm already abroad, I wonder if my flatmate can sign off on the TNT delivery for me!
[Nexus 4 General] Stuartglossop:
6am and no shipping email :(
[Nexus 4 General] brainwrong:
I woke up at 6AM to an email from Google. I got excited then realised it was just a customer survey from when I contacted them a few days ago.

Teases
[Nexus 4 General] scho047:
call me impatient or someone who has not been getting enough sleep due to pressure of finishing work stuff before holiday, but i just rang CSR to just inquire about the shipment, and oh boy was i spoken to some rude as CSR.....

utterly rude and useless.

what does he say about my order? well first of all he says that i have Nexus 7 on order.... then later says 4 when I corrected him... he clearly did not even look at my order.... and was yawning all the time

then tell me that there is nothing or no one in CSR can provide any information and that it is not worth calling.

and that it will come when it will come.

Dont i know that already? that it will come when it will come?.... then he goes to tell me that the quoted 1 to 2 weeks is just a number and that it was meant to be 1 to 2 weeks once Google has dispatched it. he so did not want to work nor help people as CSR.... why the hell is he working as one if he does not like what he does. gosh.... which by then i just hung up on him as he was not telling me anything that will help me to get an idea of when it will arrive. because the new Smadger is telling us is more accurate and up to date then these sad as CSR....
[Nexus 4 General] Stuartglossop:
You should have got his name and reported him!
[Nexus 4 General] scho047:
and the thing he asked me at the end was for me to take a survey of his performance and Googles so far

and i am like 'Yeah Right' I will do you a survey and tell them how good you were.... NOT!!!

oh well, but on a reality note, i have this big feeling that i wont be getting my phone by Thursday... which is the reason I was ringing up to see if I will get it before or not.... as i will be flying out on Friday and back like a month later.... :(
[Nexus 4 General] Stuartglossop:
Are you a 1-2 week ? If so you should have it for Thursday.
[Nexus 4 General] scho047:
yeah 1 to 2 weeks... was shown up as 3 to 5 but when i got my order email, it came up as 1 to 2 weeks....

im hoping it will be.... if not suppose i will just enjoy my holiday without Nexus 4!
[Nexus 4 General] Stuartglossop:
You should be okay then. If you get the shipping confirmation by Wed
[Nexus 4 General] scho047:
what is that picture of?
[Nexus 4 General] Vahndroid84:
Nothing here...hoping for late today :)
[Nexus 4 General] beljohn:
Credit card actually debited

Just checked my credit card online and the £288 has been deducted from my actual balance, but.. It also shows another £288 hanging on as a pending transaction. The site hasn't listed the transaction itself though, just updated the balance. Going to leave it for a few hours to see if it sorts itself out, but the initial optimism has since given way to a worry that google had double charged me... given what's gone on with their backed systems the past weeks nothing would surprise me...
[Nexus 4 General] Boeing100:
Oh the irony! Woke up this morning, saw an email from Google. Thought this was it, but it was actually a customer survey request from an email they sent over a week ago...
[Nexus 4 General] NabeShogun:
... a calamity indeed, but is that really ironic?
[Nexus 4 General] Boeing100:
Well, considering we are all waiting for a dispatch email, sending a customer survey instead can lead to some pretty negative feedback...

To be fair, the email I received from them lacks basic courtesy with no "hello", no "thank you", no signature to know who sent the email. Just a copy/paste from a couple paragraphs they send to everyone. In short, wasn't pleased at all with the way they handled my request.
[Nexus 4 General] Carnoustie:
Order Priority

Order Priority

I still think its basically a shot in the dark, rather than being dealt with on a first in first out basis

Just had a quick scan back through the thread, the following order times have all received some kind of update (Play / Wallet / Bank a/c)

508 - 509 - 512 - 514 - 520 - 521 - 525 - 527

I put a 16GB in the basket at 505 and checked out at 507

No update in Play / Wallet / Bank
[Nexus 4 General] adamase:
3-5 dayer, this just hit my inbox:

We are reaching out to you with an update on your Nexus device order that experienced a shipping delay.

We can confirm that your order is now in process for fulfillment. You can expect an email notification early this week which will include tracking information.

Please note that your order will be charged in full when it ships. As a courtesy and to thank you for your patience, you’ll then receive a credit for the shipping charge .

Thanks again,

The Google Play Team
[Nexus 4 General] smadger:
Confirmed, just received.
[Nexus 4 General] rec71:
The Head of Google UK apologies for the epic mishandling of Nexus 4 orders

Have you seen this?

Looks like Google are trying to lay blame at LG for this. I find it hard to believe they didn't sort out enough supplies before the device went on sale. Perhaps this will be the last LG Nexus device.

http://www.androidauthority.com/google-apologizes-nexus-4-140564/
[Nexus 4 General] beljohn:
Just phoned up the bank to check and yes there was a £288 debit by Google. Has anyone else seen their holds turn into actual debits yet?
[Nexus 4 General] smadger:
Any 1-2 weekers getting this email also?
[Nexus 4 General] jonmorris:
Not yet. I am hopeful they're doing things in order now, so hopefully an email later in the day/evening.
[Nexus 4 General] Stuartglossop:
Nope I haven't. I suppose because we aren't over due yet!
[Nexus 4 General] elmo61:
Confirmed, also got this

3-5 dayer (5:05pm)
[Nexus 4 General] ozzrahog:
Not yet (1707 2 weeks)
[Nexus 4 General] redmamoth:
Snap! 5 mins after also receiving a reply to an email I sent to a CSR last week, with the following:

Hello name,

Thank you for your reply and I apologize for our delayed response.

Due to overwhelming demand, we sold out the Nexus 4 devices extremely quickly. Thus, your order is currently on backorder and is expected to ship within 3 week time frame.

For further questions please feel free to write back to us.

Thanks,

Divya

While Dan the Man has obviously sorted things out with regards to our orders, clearly there are still some training issues at Google Play.
[Nexus 4 General] ant_thomas:
3-5 dayer.

Just got that email too.

:thumbup: