yashsingh1/xdaforums huggingface dataset:
[Nexus 4 General] dave83uk:
16GB ordered 17:06:47 (1-2 weeks)

Shipping email received at 03:04 (Nr Liverpool)

No tracking information yet

Money has not yet debited my account, still being held though

:D
[Nexus 4 General] Leo Davidson:
Thanks! The stupid URL they give you explicitly sets it as a consignment number, not a reference number, so I didn't think to try the other.

Now I see my delivery has "Status: Please Call" :confused:

I wonder if that means, "Our system doesn't know yet but everything is fine. Call if you want to know more." :victory:

Or if it means, "Something has gone horribly wrong, your package may have been eaten by Cthulhu, please call urgently so we can sort out this mess, PS: we ran over your cat." :eek:

I guess I better call them, just in case. Nothing's ever simple.
[Nexus 4 General] smadger:
Ha, I'd settle for an orb if I knew what was going on :)

Technically there's still time for the shipping email to be within their time frame. But that really doesn't help me anymore as I don't have transport and blah blah blah...

Dead happy for those of you who are getting sorted though!
[Nexus 4 General] adamase:
I'd like to join this depressing little club, please. :(
[Nexus 4 General] mjb1975:
Well, went to bed hoping to see an email this morning.

Yes, got one from google at 5am. But it wasn't good news.

It was unprompted from google wallet saying that my order is authorised but quoting 4-7 weeks at present!!!!

I'm a 1-2 weeker, 1707, 4 dec, 16gb. Pretty much the exact same situation as loads who have had their shipping emails!

Think I'd better call them.
[Nexus 4 General] palexr:
Oh, I was just wondering why I got one then, what with being a 4-5 "weeker"?
[Nexus 4 General] Leo Davidson:
Their automated phone system (dunno why the website couldn't) tells me:

Shipment deliver address unknown, Recovery actions underway.

FFS.

Jesus H. Christ, Google. Can you get ANYTHING right?
[Nexus 4 General] oawalker:
Anyone else see this ?
[Nexus 4 General] bqlkovich:
The 16GB one is officially "SOLD OUT" on the play store page. :/
[Nexus 4 General] hazzamon:
Yup, my page monitor just pinged it.
[Nexus 4 General] Zemth:
It's been switching back and forth between sold out and coming soon for the last 10 minutes or so for me.
[Nexus 4 General] CodeMonkey:
SIM free prices please (16gb). Will you be trying Phones4U also?
[Nexus 4 General] utilitydave:
Just got an email from Play Store asking if I wanted both of the orders that went through for me and got the option to cancel one of them. Sounds like a few people inadvertantly put through multiple orders, so start hitting F5 again as there'll probably be some cancelled order stock up there soon!
[Nexus 4 General] nozzla:
I went in yesterday to O2 and car phone warehouse. They were both utterly useles. CPW said they only got 5 phones for their whole stock! They said more stock on 15th, which i have heard elsewhere so i guess we might see more stock on google play tomorrow!
[Nexus 4 General] @home:
Yeah me too. I haven't bought from Google before, what do I do now, just sit tight, as I want them both or do I need to ring them - email them?
[Nexus 4 General] Tibbz96:
We just have to wait longer than everyone else. They said it will be shipped within 24 hours.
[Nexus 4 General] utilitydave:
If you want both I'd ring them, otherwise they won't get shipped till tomorrow
[Nexus 4 General] AvRS:
If anyone doesn't want their second phone they ordered then I'd happily take it off their hands :p

I'm feeling even more disappointed about missing out at the fact it seems Google have been pretty efficient with the delivery after seeing the out for delivery thread :(

Gonna be a long wait I guess.
[Nexus 4 General] rudedog1979:
Maybe you want this one??

WOW I can't believe it, maybe is something wrong there:

http://www.ebay.co.uk/itm/lg-GOOGLE...76250?pt=UK_Mobile_Phones&hash=item337dc1aaba
[Nexus 4 General] Azza_1:
Anyone else' order status now showing 'pre-ordered'?
[Nexus 4 General] Stretlow:
In my mmediate anger yesterday I was considering doing this, bidding on them so they dont sell them, looks like I dont have to.

They deserve it... but its googles fault.
[Nexus 4 General] USSENTERNCC1701E:
Look at the bid history, there's at least some trolling going on there, the 420,420 bid which later got canceled. I don't know how the hell one bidder jumped from 2,000 -> 200,000
[Nexus 4 General] footboydog:
Just phoned my local Carphone Warehouse and they have stock but it's not available SIM free. I also called the local three shop and they aren't stocking it at all.
[Nexus 4 General] kaiowas82:
I just hate all the people selling it on ebay now, hope they don't sell nothing, and if they do, they shall buy only medicines with that profit! :D
[Nexus 4 General] rudedog1979:
Yea, I was thinking the same, I think that is people (like us) not happy at all trolling around ebay.

Good, I feel cheated! I hope no one sell one on ebay!

how come they could buy 10!
[Nexus 4 General] gallifreyangirl:
Some are going for more money then you can buy in the o2 shop. I am trying to make mind up to get from there or a good deal on ebay highly unlikely.
[Nexus 4 General] TheFluffyOne:
The only way the eBay scalpers can be stopped is if nobody buys the phones from them. Unfortunately there always seems to be some desperate sap willing to pay over the odds for a gadget that can't possibly meet their over-inflated expectations.

And for anyone hoping to gain information from this thread, we now have to sift through hundreds of posts from people providing blow-by-blow updates on how their delivery status hasn't changed since five minutes ago, or how they are aggrieved by not being able to get a new gadget right now. Please keep this all in perspective; it's a phone. It's a very nice phone, but it's just a phone. If you managed to order one, you might have to wait a few days. If you didn't, you might have to wait a few weeks. But do you think you can restrain yourselves from posting a constant stream of useless crap in this thread so that when something interesting does happen it doesn't get lost?

Flame-proof underwear on; knock yourselves out ;)
[Nexus 4 General] redmamoth:
It will happen smadger don't worry, I can only assume this is the first of many waves this week.

In the meantime, you need to fix your donation link, because I for one will be sending you my shipping refund. :good:
[Nexus 4 General] seyhan123:
Sorry for the dumb question everyone, but when the phone arrives is it a good idea to let them fully charge before putting them on ?
[Nexus 4 General] Brodel:
Received my email at 4:05am. My tracking number says Not Found, whether I enter the number as a consignment number or a reference number.

Is that the same for all other orders that came through at 4am? :confused:
[Nexus 4 General] mark_glh:
nah don't worry about that its lithium polymer.
[Nexus 4 General] Leo Davidson:
Spoke to a human at TNT, they have my address down fine (knew it without me having to tell them), but said that Google have not given them the package yet. :(

This is a saga now.
[Nexus 4 General] redrum217uk:
Just phoned TNT to follow up on the email google sent me saying it was with TNT, no package for me, but the do have one for my neighbor, who ordered after me! Ahh google why are you so ****e!
[Nexus 4 General] errukine:
When I phoned yesterday, I was told my phone was on back-order, until I mentioned Dan's Google+ post, at which point the CSR said that I'd receive the phone this week. :eek:

Dan's statement referred to two periods; the initial one where orders were being fulfilled and shipped early this week (which has happened/is happening) - these should have been 3-5 day folk, but some appear to have been missed out; and the second period where orders would be fulfilled later this week, and probably delivered after Christmas.

Not exactly consistent, but hopefully by the end of the week we'll know more.
[Nexus 4 General] uberNoobZA:
I'm just waiting to see how many of the people who have been waiting for their phone for weeks receive their phones, go silent for 2 days and then post that their are mysterious scratches on their phone of the phone slid off the table onto the file breaking the glass, only to reveal that after waiting for their phone for weeks, they still failed to get a case or any other protection for it.

Seriously people, get a case and use it. Don't wait for the official bumper, get a cheap tpu in the meantime, I'd you don't and it breaks, you only have yourself to blame. I wouls also recommend 'full body' skin from 'best skins ever'
[Nexus 4 General] mark_glh:
What does everyones status say on play? Mine says delivered even though it was only shipped at 4:30 this morning :eek:
[Nexus 4 General] furrypotato:
http://batteryuniversity.com/learn/article/how_to_prolong_lithium_based_batteries
[Nexus 4 General] Vahndroid84:
Guys what does it mean?? "Please call"

i mean...what happened to my package :(

....neverending story...
[Nexus 4 General] smadger:
I know, but the whole.... I'll stop there otherwise I'll explode from rage :mad:

Seriously!? You want to do that, wow! My link has been broken for a while, but because I stopped dev work, forgot to change it. But if you're being honest, thank you, but give a pound to the Red Cross and keep the rest, or make a cup of tea for someone random. :)
[Nexus 4 General] sionyboy:
No email when I woke up this morning :(

Oh well, let's hope today brings some better news. On the plus side the Mrs' Nexus 7 arrived yesterday so I have something to play with at least!

(17:06, 1-2 weeker)
[Nexus 4 General] smadger:
Should be either 3-5 dayers, (or chronologically) but isn't.
[Nexus 4 General] Motogp1:
It's normal, takes several hours to updates .
[Nexus 4 General] r0cafella:
Totally not impressed seeing people who ordered after me continue to get shipping emails whilst I get zip just shows what a piss pot poor organization is being run here.

If I don't receive it before Xmas I guess I'll cancel

1-2 weaker here ordered at 17:07
[Nexus 4 General] Josh98:
Nothing here still. Ffs. So much for dealing with them in order now.
[Nexus 4 General] secbod:
Delivered 20 minutes ago!
[Nexus 4 General] catlog:
Don't worry my friend, I got mine at 4:05am and still tracking no work. I'm praying that we get ours today.
[Nexus 4 General] Leo Davidson:
It probably means Google haven't actually given TNT the package.

This is what I am going through now.

Am I right that Google's phone support line is a number in the USA? I have to pay international call charges to talk to someone via voice?
[Nexus 4 General] Shaun--77:
NO have i missed mine???:crying: where are you based?
[Nexus 4 General] tom619:
still no movement here, 16gb, 17:07, 1-2 week, change to pre-order 15th, £288.99 re-pending.
[Nexus 4 General] moneybanks14:
Nexus out for delivery with email coming yesterday at 11.05pm. Loaded on to TNT van at 7.24 this morning and due for delivery between 9am and 6pm... So excited.

4th November 5.09 - 3-5 days... Put into basket at around 5.03.
[Nexus 4 General] mark_glh:
I bloody hope so, the other guy in the office had his email at about 10:30 last night and his says out for delivery. argh I hope mine is even though the tracking doesn't work yet.
[Nexus 4 General] KidCold:
Got mine shipping email at 4:02 earlier this morning.

Status is 'Please call'
[Nexus 4 General] cliffsun91:
So that definitely means we should get it today? I got my email from google at 2:02am and it was loaded onto the TNT van at 7:56 this morning.

Fingers crossed that we finally get our nexii today!
[Nexus 4 General] maddave2000:
Yep, received email at 11:03 pm. Should be arriving today hopefully!

Ordered on 4th at 5:08pm with 1-2 weeks delivery! It's funny, if all this stuff about the bad service from Google had not been published, I would have been non the wiser to the trouble as Google have done what they said they would!
[Nexus 4 General] newbintraining:
3-5 day 5:05:45 no shipping email.... Getting really annoyed now.
[Nexus 4 General] Deeco7:
Still nothing!
[Nexus 4 General] furrypotato:
Make sure you select English (GB) on teh drop down menu at bottom of support page. It wil give you a free 0800 number :)
[Nexus 4 General] Vahndroid84:
same as me....what does it mean? What happened to the package?

i'm a little worried now...
[Nexus 4 General] RetepNamenots:
Same here. Google still can't count by the looks of it.
[Nexus 4 General] redrum217uk:
try calling TNT they told me within seconds that there is NO parcel for me. At least you'll where you are with it.
[Nexus 4 General] hunnymonster:
Entirely possible that it wasn't ready when the collection arrived so would be held over until tomorrow (ie. tonight)
[Nexus 4 General] Shaun--77:
Please call means that they will give your package maybe tomorrow now because mine was:

18 Dec 2012	07:22:52	LEICESTER	Out for delivery.

18 Dec 2012	01:41:58	LEICESTER	Shipment received at destination depot.
[Nexus 4 General] Vahndroid84:
thanks...this story will never end...i know...
[Nexus 4 General] newbintraining:
I would if I hadn't lost my voice :(

If I don't get a shipping email tonight I'll be on the verge of cancelling. This is taking the p***
[Nexus 4 General] Leo Davidson:
Thank you! Google's sites not talking to each other, as usual.

(I like that this UK support site says all orders are shipped via DHL, when it's TNT. No attention to detail on Google's online store whatsoever.)
[Nexus 4 General] ermacwins:
08:23:01 Shipment held in warehouse. Follow up actions underway
[Nexus 4 General] Josh98:
How can he call TNT without a shipping email & hence tracking code etc? Got to be pointless.

So frustrating to see others getting theirs dispatched when they ordered the same time if not later. Getting very close to when I'm going to be leaving my delivery address for Christmas..
[Nexus 4 General] catlog:
This is a complete f*cking nightmare.
[Nexus 4 General] Deeco7:
Starting to think, does my order even exist? Nov 13th - 08:33 am, one of the first to order.
[Nexus 4 General] Vahndroid84:
google really likes to screw up everything
[Nexus 4 General] furrypotato:
09:06 - Google still incapable of processing orders correctly.
[Nexus 4 General] cliffsun91:
all of the people who have had to 'call' TNT, are any of you getting the phone delivered to London?
[Nexus 4 General] tom619:
I'm in Loughborough and I haven't heard a peep about my 16gb, 17:07, 1-2 week, change to pre-order 15th, £288.99 re-pending :eek:
[Nexus 4 General] Vahndroid84:
mine has to be delivered in London
[Nexus 4 General] alcurtis93:
Mine is out for delivery today but I'm at work as I only got the email at 1:33am ... No phone for me today.
[Nexus 4 General] calyxim:
My phone is at London Enfield depot.
[Nexus 4 General] Rozza C:
I'm still waiting for a sign...
[Nexus 4 General] hartley95:
I received my email at 4.05 this morning. On the Tracking page it said "In Transit". At 7.57 it was updated to the local depot with "Please Call" So I rang only to be told they don't have the package, It's never been scanned!! I was given the number for Google play. which I've just rung and spoken to an american guy who's escalated my issue. It's 1.00am there apparently so when someone from that department comes in they investigate it and email me. Not happy
[Nexus 4 General] newbintraining:
As Google said early this week for shipping there is a bit of hope for tonight I suppose..... Or am I just kidding myself? I have been without a phone for 2 months because I had two faulty GS3s and my 3 sim card won't work in my dumbphome..... :mad:
[Nexus 4 General] Crundy:
04/12 17:07 order, 1-2 weeker.

No change in order date, no pending cc charge, no email, still pre-ordered.

Damnit. I'm always last for everything. I'm gonna have to cheer myself up by punching a puppy in the face kidding.
[Nexus 4 General] bitsik:
On the way!

18 Dec 2012	07:58:51	ENFIELD	Out for delivery.

18 Dec 2012	06:46:26	ENFIELD	Shipment received at destination depot.

but I'll be at work :(

any one knows what is the latest I can go to collect at the depot?
[Nexus 4 General] gie62001:
Do call them as maybe Google didn't print label properly as that's what happened to my brothers bumper case and they didn't print the house number so they couldn't deliver. So don't worry and give them a call ok. Also happy you finally got some movement :)

Hope now everyone got their emails and shipments out. So now see everybody in developers forum :)
[Nexus 4 General] sidhaarthm:
1706er Here...No Ship

Morning all,

One of the 17:06:20 orders here, placed 04 Dec. I did get my order status change to 'Pre-Order' in Google Play Store, and the funds have been held against my CC. Wallet status still 'Pending'.

I am glad loads of people got their devices shipped (even though few tracking statuses say 'Please Call'). I feel sorry for you Vahndroid84 et al. AND for the 3-5 dayers who are yet to receive their shipping notifications. By all means, I'm getting shifty here, but you guys are obviously entitled to your devices before I am..

So anyone else in the same boat as me who hasn't received their shipping emails? I have read all the previous pages before posting this and do realize there are a few people who ordered few seconds +/- around my time (1706). If it helps, my N4 is to be delivered in Central London - W1 postcode. I just want to make sure I'm not the only one who is potentially entering a limbo phase; before I contact any CSR.

Can the unfortunate ones from around the same order time and possibly the same delivery region give me a shout out please? I don't believe we have any evidence to suggest that Google/TNT are organizing deliveries based on regions?

Thanks
[Nexus 4 General] Leo Davidson:
Spoke to a human at Google, he said everything would be fine for delivery today or tomorrow, and TNT's system may not have generated a new tracking number quick enough or something.

I'm not sure I buy that, but I don't see much else I can do right now but wait, then escalate the problem if the phone still isn't here (or at least in tracking) tomorrow. I hate having to potentially wait days in limbo before things are bad enough that they'll be properly looked into. Hopefully it will be OK, but if it's not then that could be this week written off. Sigh of sighs.

Good luck to everyone else, especially the other "Please Call" people I see in the thread! Hopefully Google haven't screwed up even more. Even more good luck to the people who don't have their shipping emails yet.
[Nexus 4 General] gie62001:
I'd assume 19:30 but do check for your depot opening hours
[Nexus 4 General] Vahndroid84:
the same as me...****. And i can't do this by myself!!!!!

****ing ****!!!!!!

I'm waiting him to call them...

I hope my mate in London will have care of my package as i would....
[Nexus 4 General] smadger:
So I'm thinking this...

If Google are able to separate the orders into overdue 3-5 dayers and 1-2 weekers, which we know they can because of the email sent out yesterday, why is the shipping not sorted similarly, or chronologically???
[Nexus 4 General] RetepNamenots:
I'm in the same boat - ordered at 17:05:52, no news whatsoever. I'm in London too - E14 (not like it's the Scottish Highlands!).

I'm not going to contact CS yet because they've technically got until tomorrow evening to ship it.
[Nexus 4 General] Leo Davidson:
Yes, London as well.
[Nexus 4 General] mjb1975:
No you're not, I'm in the exact same boat as you. Race to the bottom...
[Nexus 4 General] Vahndroid84:
thanks

i really hope so ;)

because i can't involve my friend so deeply to make him call also the google ****ing support :(
[Nexus 4 General] twogun:
Emailed Google about my lack of shipped email and pending state (4th December 17:05:42). Just got back the usual

According to our records, your order should ship by the evening of December 19.

Not holding out much hope on being able to query anything today as still within time estimate :( Frustrating as hell though.
[Nexus 4 General] Nextass4:
I'm a 1-2 weeker. Received my email at 1:02am.

The TNT tracker says its at the Depot in Slough.

Anyway, it looks like delivery is dependent on where your order gets shipped to not when you ordered now. Be patient guys i'm sure its only a couple of hours wait.

Good luck!
[Nexus 4 General] Teeohbee:
3-5 Day delivery here, no email received. Hoping for another round tonight?
[Nexus 4 General] KidCold:
Ditto. Mine says it in Croydon
[Nexus 4 General] warrenbos:
I am guessing that to get through them manually, shipping specialists were given batches to work through, and as is human nature, some people are faster than others.

Knowing the luck of the people who are 3-5 dayers and 1-2 weekers without shipping we probably got Carlos, who is happily sitting there surfing the web.:(
[Nexus 4 General] Mindrust:
Don't know if this means anything or is of help to anyone:

TNT tracking status:

Pick up date	17 Dec 2012

Delivery service	EXPRESS

Destination	LONDON

I'm a 1-2 Weeker and got my mail yesterday. I'm going to leave it a day or two for the status to update. Any ideas on what a 'EXPRESS' delivery service is? And where these are shipping out from?
[Nexus 4 General] starfarer:
After waiting until 23:30, the email finally landed @ 3:33AM. A rollercoaster and very emotional wait finally coming to an end, thanks to community support and esp Smadger. Hoping, all those waiting here will get theirs before the end of week. GL!

BTW Google Play "delivered" and walltet showing "Your Order has been shipped" for order placed on 04/12 17:06:07 1-2 weeks.
[Nexus 4 General] Calico5:
1-2 weeker here

Ordered: December 4th @ 17:08

GW: Updated to Saturday 15th

Shipping email: Received December 17th @ approx 17:30

Shipping to: East Midlands

TNT Shipping details: Not live yet

However, my Nexus 4 has already been delivered this morning (08:38am) :victory:

I hope you all have similar news this morning :good:
[Nexus 4 General] jordieg03:
Just had mine and my dads turn up

Delivery driver said she had quite a few of the same looking white packages... wonder what they could be :laugh:

Mine wasn't sent till 4:00 this morning and tracking still doesn't show anything... yet here it is in my hands! :D

One more to come now for my brother, no shipping email yet though :rolleyes:
[Nexus 4 General] 400ixl:
Mine was the same, arrived this morning before the TNT tracking even got up and running.
[Nexus 4 General] Shaun--77:
Jesus guys, all of the ones who have emails at 4AM are most likely going to get it tomorrow. My phone was at the depot for 1AM so anything after that i suppose is going tomorrow. Guys i know its hard but be patient :good:
[Nexus 4 General] PhilippJFR:
Same time, not the same region. Still nothing.
[Nexus 4 General] Tank-Montana:
I wouldn't be so sure on that.

Not to sound rude but can we keep facts and stipulation apart, others have already mentioned this isn't the case. Another individual is receiving his via the Bedford depot, which is said to be my closest one too, yet I have no email etc.

17:06:52... The wait goes on...
[Nexus 4 General] Matchstick:
It almost like Google for some reason were working backwards chronolgically through the orders rather than forwards and ran out of time (or phones - I REALLY hope not) before completing the earliest ones.

Has anyone from the 17:05-17:07 batch who hasn't got a shipping email spoken to Google on the phone yet this morning and got any kind of explanation ?
[Nexus 4 General] BadMonkey:
Enfield here too. Open until 19:30.
[Nexus 4 General] pfaz:
the shipping item is showing as out for delivery today between 0900 and 1800 on TNT. Still absolute nada on the other order placed 15mins later, mmm...
[Nexus 4 General] s4vva:
Interesting point, also no shipping email ordered at "Order date: 04-Dec-2012 17:07:00"
[Nexus 4 General] Nexus-Revolution:
1-2 weeker 16GB Northern Ireland.

Got my shipping email at 2:03AM.

Quite excited, have been unable to track it though, I think someone mentioned that they were using a different shipping service for Northern Ireland.
[Nexus 4 General] timtime:
Also not had shipping (17:06).
[Nexus 4 General] veef13:
fired a quick polite email to google this morning (8:30) on order status etc, no reply as yet, auto or manual

17:08 1-2 weeker - southampton

to rub salt into the wound, followed a TNT truck to work :cowboy: