yashsingh1/xdaforums huggingface dataset:
[Nexus 4 General] Calico5:
I ordered my Nexus 4 on December 4th, shortly after 5pm. I received a delivery estimate of 1-2 weeks.

I emailed customer support enquiring about the status, and i got the following reply:

I just check my google wallet account, and it shows "Pending". However, I also just looked at my Google play store devices list... and it shows "Pre-Odered" :confused: The date has also changed to "December 15th", did this happen to anyone else?

I just emailed them again... but its not looking hopeful i'll get it before christmas now :( Too add to the problems i sent it to my work address... which closes for xmas on the 21st of december!!
[Nexus 4 General] knoxie:
Yes same here I am using a barclaycard and their system says that they have authorised the money this just means that they have agreed to let the money go its just that Google havent taken the money because they havent shipped the phone yet. I am pretty confident we will see our phones in the next few days, there certainly was no pending charge on my credit card on Friday, it only appeared after the playstore changed to the 15th, so yes I think the man Dan has used if almighty clout to get the ridiculous last in first out system back to the right and proper first in first out.
[Nexus 4 General] smadger:
You're new here aren't you? :)
[Nexus 4 General] emperorburger:
So does anyone here feel at least partly responsible for this whole fiasco by effectively causing a DDoS on the Google Play store at around 5pm on the 4th?
[Nexus 4 General] munkimatt:
Me? No, not at all. Cough.

*shuffles awkwardly on the spot looking slightly guilty*
[Nexus 4 General] emperorburger:
:laugh:

Tbh , It's human nature. A cool phone at an unbelievable price ;)
[Nexus 4 General] cchaos:
Its here: http://cgi.tnt.co.uk/depotlocator/depotlocator.asp

Also it appears you havent entered all of your postcode (ie youve entered only the first letter(s) and numbers, not the ending letters)
[Nexus 4 General] munkimatt:
So it's all cool I was F5-ing 4 computers, right? Right?! ;)
[Nexus 4 General] emperorburger:
That could be considered a tad excessive by some :D
[Nexus 4 General] munkimatt:
I'm excusing myself, I dragged myself out of bed with the hangover from hell for the November 13th launch and didn't managed to get one. I wasn't going to miss out again!
[Nexus 4 General] mjb1975:
Thanks for the replies all.

Having checked cc again, it is a minus entry so looks like a refund, less my other spending.

Dunno why they refund something they haven't charged for though but if it's been seen by others, fair enough. Still, at least it's processing of some description!
[Nexus 4 General] bpahunt:
Do people genuinely think this is because of Dan? I'd think this is merely coincidental.
[Nexus 4 General] BadarChaudhry:
I order on 4th and on 1-2 weeks list. Money was reserved by google but about week later my bank shows full balance. Few days ago my order changed to Pre-ordered on play store but date was still showing 4th Dec,

I just checked again and now date changed to 15 Dec and still Pre-ordered, Also again on bank its showing that Google again reserved the money thats the 2nd time they did.....I hope they are ready to ship in next 1-2 days.
[Nexus 4 General] munkimatt:
I don't really mind if it was Dan or not, I'm just appreciating some communication. Although it remains to be seen whether his statement is accurate.
[Nexus 4 General] Tank-Montana:
I would still like to see an email sent out, rather than having to check his Google+ for updates.

Those less inclined than ourselves are most likely still in the dark, plus some level of general courtesy to at least try and inform all paying customers would be nice to see.
[Nexus 4 General] Daidodactyl:
Still not working, :(

http://cgi.tnt.co.uk/depotlocator/depotlocator.asp?FUNCTION=SEARCH&SEARCH=BT344XP

Maybe it's broke in my region or something...
[Nexus 4 General] munkimatt:
Oh yes, totally agree with that.
[Nexus 4 General] smadger:
I cannot say for certain, but from what appears to be happening (all stock pulled from play on a global level, overdue, and limbo orders being processed all at the same time with a common date, and the public messages he's made) I would say that there is a good possibility he had an influence. He is at a level in Google that when he talks, people listen, even if it was a quick call to the managers of the play store to say, "everything ok over there".

The fact is, he has not ignored us, and to my knowledge tried to be as accurate as possible. But obviously if there was a complete screwup, they are not going to want to admit it publicly (possibly why there's been no notice posted on the store etc)
[Nexus 4 General] smallishnote:
It's not working for me either. But you can just use the drop-down menu and select your closest city and see from there
[Nexus 4 General] DannyDroid:
It looks so.

Works fine for my post code, not with yours.

Edit: too slow :P
[Nexus 4 General] CrazyPeter:
He can't magic up nonexistent stock.. That takes months.
[Nexus 4 General] cchaos:
See my earlier edit. You havent entered in your FULL postcode
[Nexus 4 General] andy_1983:
I'm a 1-2 weeker who ordered at 17.15 on the 4th - have been checking various forums but still no movement on my order or money taken from my account. Don't expect to get it before Xmas now, never mind the 18th, but hope to be proven wrong...
[Nexus 4 General] Carnoustie:
No I don't think this latest development was anything to do with Dan

It was all to do with someone who had the nous and self determination...

SMADGER :D
[Nexus 4 General] hazzamon:
I hope you fancy a drive...

http://www.tnt.com/express/en_gb/si...parcel_office_locations_northern_ireland.html
[Nexus 4 General] ayamary:
Smadger is my hero
[Nexus 4 General] AndyBurns:
So do I.

I'm sure Dan will have crafted his reply to give every appearance that he [waved a magic wand/cracked the whip over the LG elves/personally rowed a boatload of N4s round Cape Horn]* delete as appropriate
[Nexus 4 General] :
Good new from Dan and my Nexus 4 is on top of my play store orders with the date of December 15th.

The same thing happened just before my Nexus 7 for finely shipped. Looks good guys.

Can only hope that somewhere all our Nexus 4's are sat next to each other in a big warehouse ready to be sent to there new lives with us :)

Like this one:

Good luck everybody and lets just hope none go missing with TNT.
[Nexus 4 General] smadger:
True, that is definately a possibility.
[Nexus 4 General] Daidodactyl:
45 miles! Can't they just leave it in the post office or something? I hope I don't miss it.
[Nexus 4 General] Carnoustie:
Your not alone pal (707 1-2WK) all we can hope is they run another update tonight, but being Sunday I doubt it.

Must admit I have a nasty feeling all stock N4's have been assigned now and anyone like us who hasn't received the update (Play / Wallet / Bank) Then I think its game over for another couple of weeks.

Hope I'm wrong and the 1-2WK straddlers get included in the latest batch... fingers crossed
[Nexus 4 General] Calico5:
haha well... new to this thread... used to frequent on Xda when i had my HTC Hero. But that broke :( and i reverted back to an old nokia phone for a while. Just came across this thread from a google search :)

I scanned back through the thread a few pages.. but didnt feel like going through all 800+ :p
[Nexus 4 General] tonybhoy:
that looks about right for google,big gigantic warehouse and 1 worker
[Nexus 4 General] ozzrahog:
That's very true but he can magic up some determination to get things organised and moving.

I don't think he is an any way responsible for getting the stock, that was always on the way, what is new is the apparent focus and movement of the organisation and that is something that comes from the big boss having to get involved over a weekend he would have planned to be spending getting ready for crimbo
[Nexus 4 General] Carnoustie:
and that's just the cleaner...
[Nexus 4 General] tonybhoy:
a cleaner with a tie,gotta love google :silly:
[Nexus 4 General] scho047:
so who is hoping to have an email from Google/TNT/Computer 2000 this afternoon or tonight to let them know that their phone is on its way for tomorrow!!

ME...... but not too sure tho. but i do hope so!!

any news guys?
[Nexus 4 General] Vahndroid84:
A little ot...

Someone have ever used a "next day shipping" to italy? I'm trying to understand which courier it's cheaper and faster.

If my phone arrives this week i need to ship it fast :)
[Nexus 4 General] furrypotato:
Not to Italy , but used to use UPS to US and they did a great next day service . In fact always been happy with ups service.
[Nexus 4 General] nzpetter:
4th December 1-2 weeker aswell.

I just hope that this warehouse is filled with nexus 4's

and I will get one before wednesday.........
[Nexus 4 General] tonybhoy:
yee ha a communial phone
[Nexus 4 General] bpahunt:
Agreed. At the end of the day he will be using the same tactics as the play store reps to get people off his back. I should doubt he has even thought about this whole debacle over the weekend. It was nice of him to reply though...
[Nexus 4 General] SXiCate:
Dan the Man has just personally removed your Nexus 4 from the pile ... ;)
[Nexus 4 General] redrum217uk:
Well I managed to dig out an HTC Hero, I lost my galaxy nexus at the weekend, and got a micro sim from Three so I'm all set! The guy at Three let me have a go on one without being in a cradle, its one amazing phone! Can't wait to get it :). He said they had not sold a single one!

Quite impressed with Dan, I contacted the Europe head, and got no response. I think the fact he has looked into it for us and gave us some reassurance means a lot. And being really honest about their mess up :)
[Nexus 4 General] bhoyjd:
Can't wait for the delivery of this phone. I'm actually looking forward to this more than Christmas.

I'm being serious, on Christmas day I'm washing up all day for people who are too lazy to cook their own dinners :rolleyes:
[Nexus 4 General] bpahunt:
Haha I should hope not. I've not really had any issues with the length of time anyway, I'm a 1-2 weeker and am happy if it comes in that time scale.
[Nexus 4 General] Shaun--77:
All this complaining for nothing. What i mean by that is when we have our nexus 4s in our hands we will be licking googles a**. well at least i know i will :D
[Nexus 4 General] Bettz:
I just hope the battery isn't as bad as people are saying.I'll be happy if i get similar to my 4s

First time on Android so bored with iOS its only decent once jailbroken
[Nexus 4 General] Shaun--77:
Remember its been only one month and the OS has had one update to stablise things. IMO it will get better. and iOS is not as good as android even when jailbroken. i had an iphone 4 for a whole year and got pretty bored with it. Had android since a galaxy s1:victory:

P.S i live in leicester to :eek:, small world we live in :P
[Nexus 4 General] munkimatt:
Its a Sunday, I really doubt we'll see anything tonight. Dan said early next week for the 3-5 folk, let's stick to that time frame.
[Nexus 4 General] SXiCate:
So, I have 2 Nexus 4 16GB orders on the go with Google, a 1-2 weeker and a 4-5 weeker - I had just been keeping an eye on the 1-2 weeker and I'm at the same stage as most others, date changed to 15th December yesterday with a pending amount on my credit card ... but ... just checked in on my credit card again, and I have 2 pending amounts on there totalling 2 Nexus 4's.

Strange as the 4-5 week order hasn't changed at all in either my Wallet or the Play Store orders page for some time now ... any other peeps ordered later than 3-5 days and 1-2 weeks got this going on?
[Nexus 4 General] tonybhoy:
dont do internet banking so cant check my credit card
[Nexus 4 General] cchaos:
Not heard of a cash machine? ;)
[Nexus 4 General] SreePillai:
my credit card had a pending charge on it for abt 10 days since ordering and only dropped off on Friday but nothing since then..have been checking regularly ever since i heard of the early birds getting charged and the orders moving up..but no such luck for me but to be fair my delivery estimate is at 4-5 weeks so i'm not expecting it to show up any time soon (although if it did it'll be a great Christmas present..are u listening Santa :)
[Nexus 4 General] Vahndroid84:
And how much did it cost you a next day to us?

Thanks :)
[Nexus 4 General] SXiCate:
I had the initial pending charge too which disappeared after around 10 days ... I'm in no way expecting this 4-5 week order anytime soon, it's just strange to see another pending charge :confused:
[Nexus 4 General] SreePillai:
i'm not expecting it either if i can get mine in the quoted time frame i'll be happy..it might be worth giving ur bank a call to see what that other chrg is for and if it turns out u r getting both ur phones delivered then u'r sorted :good:
[Nexus 4 General] SXiCate:
It's either for the second order or I'm paying for my first order twice :laugh:
[Nexus 4 General] furrypotato:
To be honest I can't remember. There were cheaper options with other companies but UPS was always reliable for us.

I used to book via Interparcel.com

Try a quote from them. Normally the quote that's labelled 'Interparcel' is actually ups :)

Good luck !
[Nexus 4 General] tonybhoy:
the one in my living room is broke :good:
[Nexus 4 General] Vahndroid84:
Thanks i will give a look :)
[Nexus 4 General] timtime:
So, I am a 3-5 dayer, on google play the date has changed to 15 December, but wallett is unchanged and my credit card hasn't been charged. Do people think I should give the CSRs a ring or just wait and see what happens? Any other 3-5 dayers in the same position?

Thanks guys.
[Nexus 4 General] Shaun--77:
So dudes and dudettes what do you think tomorrow has in store for us? hopefully we see shipping emails and tracking numbers!!!:laugh:
[Nexus 4 General] ApplesRevenge:
So I'm one of those whose 4th December order is now stating the 15th and the money is pending once again...

Dan's post earlier is a bit ambiguous in stating that we are getting processed, does this mean we are being re-processed from another initial 1-2 weeks or are the orders getting processed for shipping?

I'm not expecting too much from them, the entire launch went fubar pretty quickly.
[Nexus 4 General] BadarChaudhry:
I just hope i can play with N4 for at least day before 21st dec bcz world is going to end on 21st dec.:laugh: so one more on list of things to do before die...loooool:highfive:
[Nexus 4 General] CrazyPeter:
I think the sooner the 2-3 dayers realize that it should have read 1-2 weeks like the rest of us the better.

I am so hopeful that I may actually have mine this week, I ordered myself a wireless charging pad with some play.com vouchers I had sat around....
[Nexus 4 General] Shaun--77:
Be careful with these Qi charging pads. Apparently they make the battery go to like 128 degrees when it is just sitting there.:(

Btw how much was it and where can i get one?
[Nexus 4 General] Confused_Cheese:
The better? Why does that make anything better? And I thought that was the case to start with as it said 1-2 weeks on the add to cart button. Either way, sending out correspondence with the wrong info on is misleading. Its also 3-5 days, not 2-3 days.
[Nexus 4 General] Tank-Montana:
Let them hope...

Haha, but in seriousness, you can't blame them if it was on their order conformation, regardless of how true/untrue it was.
[Nexus 4 General] Jamesr79:
I'm not reading too much into the payments being ring fenced by google, after all, they have essentially reprocessed our orders to December 15th so they are just checking available funds. Hope I'm wrong but I'm 'glass half empty' on this at the moment.
[Nexus 4 General] futuredok:
Urgh, no? The fact that people received phones within 2 days suggests quite the opposite...
[Nexus 4 General] wazka2:
Has anyone that used o2 open discount code for his pay monthly contract got it confirmed yet? How will I know its approved?
[Nexus 4 General] jonmorris:
I am pretty certain he had something to do with it. He replied to say something would happen and over the weekend it did/has, followed by another update this morning.

So clearly he hasn't just been sitting back doing nothing.
[Nexus 4 General] Vahndroid84:
Now...we need our emails....send them please :)
[Nexus 4 General] Nathtech:
Shipping emails tonight?? I hope so!
[Nexus 4 General] CrazyPeter:
It was only on 1 of the communications, the rest mentioned 1-2 weeks like everyone else.

And I went for the Maxell

http://www.play.com/Mobiles/Mobile/...urce=0&searchtype=allproducts&urlrefer=search
[Nexus 4 General] Vahndroid84:
i really hope that tonight will be THE night :fingers-crossed:
[Nexus 4 General] catlog:
Well since Dan said they're anticipating to send out some 1-2 week orders this week...

I wonder if any 1-2 weeks will be sent along with the 3-5 days, "early this week". I want to believe.
[Nexus 4 General] Josh98:
I'm not a expecting tonight, tomorrow maybe. Really need the device by Saturday as I'm away from delivery address for Christmas. :/
[Nexus 4 General] newbintraining:
I think tomorrow night may well be the night for most of us early buyers, doubt any emails will come tonight as it is a sunday :)
[Nexus 4 General] tonybhoy:
its a 365 a year business
[Nexus 4 General] furrypotato:
So far in the UK emails have been sent the night before delivery.

Its almost unheard of to have an order dispatched on a Sunday for Monday delivery for anything in the UK.

I'm expecting first emails tomorrow evening.
[Nexus 4 General] Tank-Montana:
True, but its still a document passed from the seller to consumer stating X-X dates, which if incorrect, is not the consumers fault for believing.

I think it is too often put forward in all areas of commerce that people should in essence "get over it" or "understand the situation of the company" (by all means not stating you meant this in any way) when they cannot meet the demands they've put themselves under. The sooner consumers actually hold companies accountable when they do something wrong, the sooner they will hopefully start fulfilling their promises and provide better service.

Just my $0.02 though.
[Nexus 4 General] Vahndroid84:
if i remember well..with the first round of orders in us (from the 13th november), they've received shipping email on sunday night/early morning too. :confused:
[Nexus 4 General] CrazyPeter:
My 2p would be that anyone coming here to a developers forum, I would have hoped to be smart enough to understand the 3-5 days was an obvious mistake, rather than spending 900 pages of a forum thread crying about it and offering up laughable threats of going to trading standards and the like..
[Nexus 4 General] aindow:
I hope they send my phone soon, like most I ordered on Tuesday 4 December and was told it ships within 1-2 weeks which means Tuesday is the last day they can ship mine without breaking this agreement.
[Nexus 4 General] Daidodactyl:
They probably ordered it right after it went on sale, and got an email saying 3-5 days. What reason would they have had to doubt it?
[Nexus 4 General] futuredok:
Again, it was NOT a mistake. Devices were shipped out in 3-5 days........... to the wrong people! This was the crux of the problem in the first place. Have you read nothing at all!?
[Nexus 4 General] hunnymonster:
On what do you base your assertion that 3-5 days is an obvious mistake? Plenty of retailers out there manage to *deliver* in under 24 hours... Google is as big as (if not bigger than) those retailers, should have the smartest end to end ordering/despatch system given their core competence... So why was it claimed to be as long as 3-5 days *to ship* in the first place?
[Nexus 4 General] CrazyPeter:
Because when they ordered it, they were told 1-2 weeks like everyone else????
[Nexus 4 General] hunnymonster:
When I put mine in the basket it showed 3-5 days. By the time I checked out it was 1-2 weeks. Sucks to be me.
[Nexus 4 General] munkimatt:
One thing said 1-2 weeks, the order confirmation said 3-5 days. They were the only two times dates were given.

I can fully understand how people could believe that the second date communication they receive, the confirmation, would be the accurate delivery time frame.
[Nexus 4 General] Tank-Montana:
All I can say is that maybe some don't handle things in such a way you do.

And for it being an "obvious mistake", again, as childish as it sounds, it's not the consumers problem.
[Nexus 4 General] dreadfort:
no... it was clearly a mistake....I've seen people order as late at 5.12pm and got a 3-5 day, when I ordered mine at 5.04 I received a 1-2 weeks confirmation, definitely a ****-up there.

I was hitting refresh since 4.50 and I didn't see anything on the play store till 5.03.

EDIT: my bad, my order was at: 17:05:33, just looked at the spreadsheet seems there was only a handful of orders before me, most of them saying 1-2 weeks also.
[Nexus 4 General] jamesj999:
That part wasn't the ****-up. It was dishing the device out to people who ordered up to 24 hours later that was! Again, the time on the confirmation receipt informs of when the order was completed, but the actual estimated time was based on when the product was first added to the basket.

As for constantly refreshing, I was doing that also. When 5PM passed and nothing turned up, I asked two of my colleagues to try on their machines. Although on my machine it was still showing as out of stock, one of my colleagues machines showed 3-5 days so I ordered it there, post-haste!
[Nexus 4 General] Big_Ted:
Oh how wrong, I was told in an email that delivery would be 3-5 working days.

Nowhere else was I told it would be 1-2 weeks.

:rolleyes:
[Nexus 4 General] dreadfort:
what time was your order at?
[Nexus 4 General] jonmorris:
Amazon will do it if you're a Prime customer or pay for it, but I wouldn't expect Google to do so when they can process the orders over the weekend (as they appear to have done) and hand over to the courier tomorrow and still make it before Christmas.

They're already going to take a big hit on the refunded P&P.

A Tuesday delivery is exactly two weeks which is within my 1-2 week time and they've apologised to the 3-5 day people. Nobody really lost anything so as long as this is what happens, everyone should be happy and get on with enjoying the phone and knowing it was worth hanging on (and saving money by not getting one from another place).
[Nexus 4 General] Nextass4:
Hoping for a delivery notice tonight or tomorrow morning... Maybe for delivery for Tuesday.... maybe wishful thinking.
[Nexus 4 General] Tank-Montana:
£9.99 for shipping is excessive anyway, especially when compared to other online retailers. They probably pay a tenth of that (or thereabouts), given the scale of the operation.
[Nexus 4 General] Egg Chaser:
I'm a 1-2 weeker, and my order date was changed to the 15th, but there's no pending charge on my account. Still not expecting it before Christmas. :(
[Nexus 4 General] Lothaen:
I emailed in and they replied with 19th for me as a 1 to 2 weeks
[Nexus 4 General] jamesj999:
My order went through at around 17:08, but I added the product to basket about 5 minutes earlier (had to enter payment details).
[Nexus 4 General] dreadfort:
ahh lame! luckily for me I already had my details stored from a previous play purchase.

I'm showing a pending on my bank account, fingers crossed for tomorrow people!
[Nexus 4 General] jonmorris:
Yes it is too much, but they're not going to make that money now so it is still a financial hit that isn't exactly insignificant.
[Nexus 4 General] emperorburger:
When someone gets their phone this week, can you check the box and see if its a Rev.A or Rev.B
[Nexus 4 General] Confused_Cheese:
Are there actually 2 revs now?
[Nexus 4 General] catlog:
Hmm... what do they mean?

Are they newer revisions of the device and any changes you know of between the two?