yashsingh1/xdaforums huggingface dataset:
[Nexus 4 General] roblorduk:
Don't worry I'm getting mine shipped to the isle of man and didn't even get a tracking number I just know its shipped. Same happened with my nexus 7.
[Nexus 4 General] tosin01:
No email here. ordered on the 4th 17:07pm. got playstore update to the 15th pre-ordered. Starting to get a lil worried as people who seemed to order after me have received their devices.
[Nexus 4 General] Daidodactyl:
How long did it take to arrive?
[Nexus 4 General] Hereisphilly:
I'm in the exact same boat as you, except I'm a 1-2 weeker, and ordered at 17:08! Gahhhhh!
[Nexus 4 General] Shaun--77:
Your package had not been handed to TNT today thats why it was please call. Tonight around 1 or around there you should have details in the tracking system saying what depot it is at. if you already have tomorrow is when you will get it for sure. Just hang in there!!
[Nexus 4 General] Nathtech:
Guys!! Just Calm down. If your tracking number does not work... WAIT!! On your shipping email it said it can take up to 24 hours to work so unless anyone's had it for longer than that you don't need to worry.

My shipping email came at 3:32am and still no tnt tracing info. I'm confident that by to morrow morning it will start working. Just like my 1:32am order did and I have that in my hands now.
[Nexus 4 General] catlog:
***** Please... Looks like someone isn't even aware that Google sent the Nexus 4s out!
[Nexus 4 General] warrenbos:
17:09 1-2 weeker, no shipping email. If I don't get one before christmas after seeing people with order times of 17:25 etc then I will not be pleased at all
[Nexus 4 General] tosin01:
Forgot to add Im also a 1-2 weeker...
[Nexus 4 General] Screaming Chief:
It's yet another example that 99 % of the time, the CSR's have LESS info than we do.

If your order says complete/shipped then obviously it has been processed in some way by Google, ie asking Computer2000 to make sure a unit is despatched to/labelled up by TNT.

Quite obviously the only reason anyone is looking for tracking info/updates is that Google Play/Wallet has notified that TNT would be delivered the processed/shipped order.None of us could/would be inputting the tracking number on TNT site unless we had already been notified that the item has been passed to TNT to deliver.

Shambolic to the very last, well done Google.:rolleyes:
[Nexus 4 General] Hereisphilly:
I honestly do not know what system computer2000/Google are using to get these dispatched

It's not on order time, as we can clearly see neither is it on location as one of my colleagues got his delivered today, and we are in the same office!

Doubly annoying as he only found about the nexus through me and ordered at 17.30 on the 4th!
[Nexus 4 General] roblorduk:
I got tracking late Friday night and got the nexus 7 on the Tues so 2 working days. Expecting to get my nexus 4 tomorrow got my shipping notification early this morning.
[Nexus 4 General] RiCh_vRS:
My brother just got his shipping email right now for his 16GB. My 16GB arrived this morning even though i ordered after him.

Sent from my Nexus 4
[Nexus 4 General] jmacp:
Mine has finally shipped:

Ordered at 17:06:01. 16GB 1-2 weeks

Shipping email at 21:33

Order was last updated on the 15th

John
[Nexus 4 General] tosin01:
Well I've just this very minute received my shipping email.:)
[Nexus 4 General] futuredok:
Nice, was his order status changed on the 15th by any chance?
[Nexus 4 General] catlog:
I think I'm just going to start playing some games to pass the time, hoping that tracking starts working when I stop...
[Nexus 4 General] RiCh_vRS:
Yes it was changed on the 15th to Pre-ordered just like mines was. My 16GB was shipped yesterday though.

He ordered his at 17:06:11 on the 4th. Should be here tomorrow morning hopefully.

Sent from my Nexus 4
[Nexus 4 General] Vahndroid84:
im a "please call" one. If my phone doesn't arrive to my mate's house tomorrow....i can definitely say "bye bye" to my phone until january.

I'm getting tired of all this mess...
[Nexus 4 General] futuredok:
Cheers.

Seems quite bleak for 3-5 dayers whose status hasn't changed since the 4th. I am at a loss...
[Nexus 4 General] RiCh_vRS:
When did you get your shipping email?

Sent from my Nexus 4
[Nexus 4 General] Hereisphilly:
Haha, congrats! Fingers crossed not much longer! God this is killing me
[Nexus 4 General] daveyjam:
I received mine at about 16:30

It's a great phone, it will take me a while to adjust coming from an iPhone but I look forward to it.

Thanks for all your help guys! And I'm glad that all of this mucking around is finally over, but for those still waiting, best of luck!
[Nexus 4 General] RiCh_vRS:
Like i mentioned way back on the 15th Pre-ordered means that they have allocated you a device. It doesn't necessarily mean that Google/Computer2000 has them on hand. They could have been shipped from the factory on that date and were on the way. Most likely they got to the UK on Monday morning.

I have not had any problems with any of my orders from Google. They have delivered what they said at the time that i placed my orders both in the UK and US. I never called them once about my order and was patient enough to wait for it.

Sent from my Nexus 4
[Nexus 4 General] Vahndroid84:
at 3.33 am
[Nexus 4 General] futuredok:
Considering the shipping emails since yesterday to people with 15th pre order changes, it seems as if they are the ones with allocated devices. I just don't get it. CS staff know literally less than nothing, we have nowhere to go.
[Nexus 4 General] jamesj999:
After a few hours with my nexus, I can confidently say that it's absolutely worth the wait. Hang in there, guys.
[Nexus 4 General] tosin01:
Thanks. Hope you gets yours soon.
[Nexus 4 General] Pottrell:
It's almost like he's trolling me...

So apparently all the information Sam has is, if Google Play says Out of Stock, it's Out of Stock, for everyone...
[Nexus 4 General] RiCh_vRS:
It's useless contacting Google CS. They do not have access to any info because they do not physically carry the stock. The devices are sent from factory to a distribution company who ships them out once they get the orders from Google. The CS staff have no idea how many units are coming or when they leave the factory.

Google's shipping estimates are pretty much spot on. I ordered an 8GB on the 27th Nov. in the US. It's showing Pre-ordered right now and i was given a 4-5 weeks shipping time. I am 100% sure that i will get it in that time frame. You just need to be patient.

The situation with the 3-5 days people is different as they messed up and gave those devices to the wrong customers.

Sent from my Nexus 4
[Nexus 4 General] Daidodactyl:
Wow, that email is pretty condescending...
[Nexus 4 General] Pottrell:
Where are people seeing their orders have changed to the 15th? On the wallet?

My Wallet says 4 Dec, but inside it says:
[Nexus 4 General] bhoyjd:
But it looks like they have messed up quite a few 1-2 week orders, so thats why people like me are starting to get concerned.
[Nexus 4 General] djemgee:
I've been told the same thing mate, and my pal who ordered at the same time as me! 4thdec 17:07 15th dec no shipping email!
[Nexus 4 General] sionyboy:
YEEEEESSSSSSSSSSSSS!!!!

Just had shipping email at 22:04, thank the Lordy Lord Lord. (17:06, 1-2 weeker)

Now I'm going to spend tomorrow in the office staring at the window for the TNT truck.

Good luck y'all!
[Nexus 4 General] futuredok:
I really don't get your point here. I have been patient, as has every 3-5 dayer so far, I won't get it in the time frame, as I am already over a week out of it. We have no estimate, we have no information, google CS know nothing so we are left holding out without a phone and 300 quid looping in the air and are somehow supposed to still be patient?
[Nexus 4 General] AndyBurns:
Mine too, just got the pling-plong from gmail a few seconds ago :cowboy:

Ordered 4/12 17:06:05

Date changed to 15/12 and credit card authorized

Shipped 18/12 22:04:46
[Nexus 4 General] Roguestar:
^^^ Edit: did you get an update in Play to 15th or did it always say 4th?

I'd like to know how some CSRs have this kind of information whereas others are being told "it's being processed" and others know only that it's sold out on the website.

I'm 4th Dec 17:12, no update in Wallet, Play status 'pre-order', no shipping email. And getting a bit impatient too.
[Nexus 4 General] r0cafella:
Just got my shipping email too.

1-2 weeker.

To all those who haven't heard anything i hope you do soon. I really do.

And to google, please don't put your hardcore fans off by cocking up another release so bad.
[Nexus 4 General] Pottrell:
What's a good sign when it comes to updates?

My Google Wallet says December 04, 2012

My Play status says Pre-Ordered | December 16, 2012

People who are getting shipping emails - is your status the same? Or does your wallet differ?
[Nexus 4 General] RiCh_vRS:
If your order status never changed to Pre-ordered on the 15th then there must have been an issue with your payment method or something else. If you had to update your payment info then its likely that your ordered may be delayed a little compared to the rest of the 1-2 weekers who had no issues.

Remember the 1-2 weekers still have till this Friday to receive their phones. If you dont get it by Monday at the latest then most probably you will be back ordered as by that time they will move on to the 2-3 weekers and so on.

Sent from my Nexus 4
[Nexus 4 General] icogs:
Just received shipping email.

1-2 weeker.
[Nexus 4 General] .fahim:
Just received my shipping notification (22:03)

Order for 16GB device placed on 4th December at 17:15:42 (must have been in basket since 17:10 or so). Originally specified to be shipped in 1-2 weeks.

Everything happened in line with everyone else (Pre-Order status and then date change on 15th).

Payment has been taken according to Wallet (status is now Completed), Order in Google Play marked as Shipped.

Tracking number doesn't work, as entirely expected would be the case before clicking the link.

Now onto the next set of problems! At least I can go to sleep in the vain hope that I may have my device soon!

:)
[Nexus 4 General] bhoyjd:
Rubbing it in?:)

I'm going insane I guess
[Nexus 4 General] baza23:
Wishing I ordered the 16GB version now. Has anyone who ordered a 8GB model had a shipping email today?
[Nexus 4 General] Carnoustie:
Think we can safely say... If your order didn't update to the 15th you can forget it /

507 - 1-2 weeks - stuck on the 4th
[Nexus 4 General] vaniok:
Ooooo noooo, on top of no shipping email (1-2 weeker 17:06), just checked my CC, pending 288.99 has been dropped and now showing £0.00 pending, so looks like my wife getting nothing for this x-mas. Thank you Google
[Nexus 4 General] warrenbos:
Order did update on the 15th December, but still no shipping email order went through at 17:09. Pretty resigned to the fact I am not going to see this phone.
[Nexus 4 General] Crundy:
My play order did change from pending to pre-ordered on the 15th, but the date didn't change. Do I presume this means no phone for me?
[Nexus 4 General] RiCh_vRS:
We all know that Google messed up the 3-5 dayer orders and as Dan stated in his message they are working on sorting it out this week. At least give them until the end of the week, im sure that the 3-5 dayers will have them by Friday.

Google did ship those devices in the 3-5 day time frame but just to the wrong people. They will continue shipping the 1-2 weekers next and then the rest as they fulfill the orders.

Sent from my Nexus 4
[Nexus 4 General] Sport666:
What t.. f... I'm in the same boat. No update, still on 4 Dec and no email.

F... This ****. :(

GN
[Nexus 4 General] vaniok:
I had my 230k mortgage arranged whith less frustration!!!!:rolleyes:
[Nexus 4 General] coukalamin:
For those who received their shipping emails today, are your tracking numbers working yet?
[Nexus 4 General] BadarChaudhry:
Nothing for me until this moment....i'm on 1-2 weeks 17:07, Play store changed to Preorder on 15th but waiting game is continue.:confused:

If i didn't get email tonight then i will definitely fight for shipping charges because 1-2 weeks window expires tonight.:cowboy:
[Nexus 4 General] wolfboy1984:
Shipped! 17.19:22

Sent from a Nexus⁴
[Nexus 4 General] coukalamin:
Congrats ;)
[Nexus 4 General] Sealz117:
Any 3-5 dayers other than me left? Beginning to tire of this...
[Nexus 4 General] futuredok:
Dan's message was 3-5 day orders were in fullfillment, with 1-2 weeks following. Has it happened that way? No. Give them till the end off the week such that by next week a pre xmas delivery is more or less impossible? Come on dude, if I was estimated 1-2 weeks then I would accept your point. But for 3-5 day orders, this is bordering on disgusting.
[Nexus 4 General] Harv.!:
Got my shipped email at 18:32...TNT tracking number not working yet.
[Nexus 4 General] adamase:
17:05 reporting in... I'm back in the UK to see my parents pre-Christmas from tomorrow to Friday, pretty sure I'll be back on the eurotunnel empty handed :(
[Nexus 4 General] Anon87:
well it's been a long and strange day today...

Got the shipping email at 2.30am and subsequently missed the delivery at 12.22pm.

After a 50 mile round trip to Leicester I finally have it :D

Coincidently I wasn't the only person there to pick a nexus 4, I saw two people leave with theirs before mine was found.. I think TNT just keep them in a big pile on the floor :silly: oh well.

Merry Christmas everyone and goodluck :good:
[Nexus 4 General] futuredok:
No mate. I tired of this last week, now I am getting p*****
[Nexus 4 General] Big_Ted:
He actually said "For those that originally received a 3-5 days shipping estimate, your orders are now in process for fulfillment. You can expect an email notification early this week which will include tracking information. "

Well unless they send emails tonight then it will be tomorrow night and that is after mid week.

I am not sure we will get them by Friday as CS told me earlier that mine shows as both backorder 3 weeks plus to ship and processing at the same time.

This is a total cluster F... and Google need to sort it out now if we are to see them by Xmas.
[Nexus 4 General] tom619:
FINALLY!!

16gb, 17:07, SHIPPED!!
[Nexus 4 General] Hereisphilly:
BOOM!! 17:08 shipped at 22:33!

:beer:
[Nexus 4 General] Carnoustie:
lol was a bit tongue in cheek... BUT would someone please show me ONE person that's rcvd a shipping email and still on the 4th? Its not just a coincidence...
[Nexus 4 General] BadarChaudhry:
bl**dy hell.....as i posted that i'm gona fight for shipping charges if i didn't get shipping email tonight,

2 min later got shipping email...lol.....is google reading this thread?

Just got shipping email at 22:32

West London

Your Google Play Order from Dec 4, 2012 Has Shipped

Play store showing shipped with 18 dec

Wallet showing shipped with TNT tracking
[Nexus 4 General] manook:
Just got mine. So far have no problems like the last two I had to return. Buzzing is all but gone and no screen yellow spots yet. Fingers crossed.
[Nexus 4 General] Sealz117:
Same order time here :( I hope you get it in time for Friday, I still think there is a good possibility we will get it by then :)
[Nexus 4 General] PhilippJFR:
I'm sure I saw some people who got it out of the blue with no update since the 4th throughout the day.
[Nexus 4 General] Pottrell:
Anyone mind answering my question (I can't find it anywhere in this thread, it's too full of "I've got my email!" (I'm jealous :())

My Google Wallet says December 04, 2012

My Play status says Pre-Ordered | December 16, 2012

People who are getting shipping emails - is your status too?

Just curious because the CS told me it was out of stock now, still no sign of my order moving from Pre-Ordered.

I ordered at 17:10 too :(
[Nexus 4 General] bhoyjd:
starting to feel lonely now :(
[Nexus 4 General] manook:
My order status still showed the 4th in Google wallet and received mine today if that's what you mean....
[Nexus 4 General] smokinjoe18:
Another confirmed N4 16gb Shipping here, E-mail at 22:33

Ordered 4th Dec 17:08:59, changed from 4th Dec pending to 15th Dec pre-order

County Durham.

I do now believe all who had the order changed to pre-order on the 15th Dec will receive their phones soon, good luck everyone....
[Nexus 4 General] bhoyjd:
At least I just got this email

Thank you for replying back to us. I will put it our system that you are requesting for a shipping refund. If your shipping refund gets approved, once you are fully charged for the device, you will receive a separate email notification that your shipping was refunded.
[Nexus 4 General] RetepNamenots:
I'm here with you, buddy.
[Nexus 4 General] BadarChaudhry:
u r most likely to receive shipping email very soon....i order on 4th 17:07 and it changed to preorder and then date to 15th dec. 10 min ago i got shipping email so most likly in next few hours u will get email.
[Nexus 4 General] Carnoustie:
No mate the update to 15th should be showing in G Play (mines still on the 4th)
[Nexus 4 General] manook:
Ah that sucks!
[Nexus 4 General] savo83:
People needed to calm down...

13th: Order

14th: Shipment

15th: Delivery

I'm sure that's the plan.

Some people are getting it a day early, well it's not a big deal.

If you don't have a tracking number this evening, there may be a chance of delayed delivery ...

MAN UP FFS! ;)
[Nexus 4 General] :
Ordered - Nothing yet (will be 16 GB N4)

Date - nope

Emailed - nope

Wallet: nothing :__;

What time did they actually go live on Tuesday?

I waiting at midnight and when nothing happened went to be to wake up at 7:30.

Waited until 8.00 and it didn't go live. Left for uni at 8:10 to be there for 9am so i could buy one at uni (the next logical release time)

Got an email from Google at 8:41 saying they where available, checked on my phone straight away and they where all gone.

Makes me sad to see people already getting threes :(.

Any news on the next batch?
[Nexus 4 General] :
I will never man up, I want to ***** and moan as it passes the time lol ;)
[Nexus 4 General] savo83:
What a schoolboy error. :good:
[Nexus 4 General] antonusklesk:
I'm not so sure, they seem to love their "shipped within 2 days, by the evening of the 15th", even though technically as all orders were before 9am it's three days.

How it takes them three days to pack and ship is beyond me, unless they didn't actually have the stock when they started taking orders.
[Nexus 4 General] mauley:
My sentiments exactly.

They screwed up this launch just as bad as the N7 launch. I got an email form them at 8:41 to say it was available to buy...by the time i got there they were old out. Hoping to get one in the next batch as I am now stuck with a Nokia 5530 :mad:
[Nexus 4 General] savo83:
I would feel a lot better if I had a tracking number to be fair....
[Nexus 4 General] 3Shirts:
The first step is acceptance :D
[Nexus 4 General] Danny80y:
Perhaps they will spend all day putting them in a big pile so they all go out together tomorrow. :silly:
[Nexus 4 General] jofullalove:
The most promising information to take from the few early deliveries for me is that they must have been put on a "next day delivery" service, not the 2 day delivery we are expecting.
[Nexus 4 General] savo83:
Yes, whats confusing is thefact they all got their confirmation shipping emails last night though...
[Nexus 4 General] jofullalove:
Yeah, I am hoping we will get ours tonight around 6ish when our devices are shipped.
[Nexus 4 General] Evostance:
EDIT: Ignore me
[Nexus 4 General] gbroon:
If you look at the TNT site the lowest service they offer is next working day. Its not Google upgrading the delivery its just what TNT do anyway.
[Nexus 4 General] Hereisphilly:
What I can't understand is how bad even the shipping process is, let alone the ordering fiasco

Google should have subcontracted the shipping service to a company like Scan.co.uk

I regularly order loads of pc parts from them, and orders can be placed up till 5.30 for delivery the following day.

Shipping costs for small items is like £4, and you only expect to pay £10 if you are having a tower delivered (i get free shipping for everything as I've got an account)

You get an email for every stage completed for the order, and it can take as little as half an hour from payment to dispatch
[Nexus 4 General] jofullalove:
Was I one of the final people able to order in the UK?

Order Date: 13 November 2012 08:45:21 UTC
[Nexus 4 General] kaiowas82:
Anyone in Milton Keynes or close to that have a spare n4 to sell??
[Nexus 4 General] :
For the N7's they used Computer2000. Not sure if they are doing the same this time around.
[Nexus 4 General] silverwings2008:
Mine has just arrived by TNT. Ordered yesterday at about 11.20 after having lots of failed purchases. Email last night to say it had been shipped, and received today.
[Nexus 4 General] jofullalove:
ok, now I am getting annoyed. I ordered like 2.5hrs before and I have no info at all. only shipping 15th. :(
[Nexus 4 General] Tank-Montana:
Have you called them?

As frivolous as it is most times, you do every now and again get someone who is genuinely helpful on the other side.
[Nexus 4 General] wooger:
I'm in the same boat, ordered at 17:06:25 on the 4th, 1-2 weeks, play store still says pre-order 4th Dec. I rang google today and they told me my order is backordered and will be three weeks... No apology or explanation offered.

I'm now losing it a bit after seeing so many people who ordered way after me get their phones. Gonna make an angry call again tomorrow I think.
[Nexus 4 General] Deeco7:
Just came from work. NO EMAIL FFS!!!! #$!
[Nexus 4 General] errukine:
I spoke with the infamous Carlos (luck of the draw, unfortunately), and apparently Nexus 4 is out of stock. When quizzed that orders were getting shipped, he said that anyone whose status was updated to the 15th was allocated a phone, and will get them. Anyone whose status wasn't updated (like mine) and remains as the 4th is on backorder and there are no phones. This was was done based upon the time of orders going through (!). Of course I would get a refund, and there was nothing he could do, as the phones are at the distributor he can't push anything through as all the phones that could be allocated were allocated to the people who had their status updated on the 15th.

No order fulfilment, no status change, no charge, no tracking email, no phone. My girlfriend is going to be rightly pissed off that I haven't got her a present. Awesome.
[Nexus 4 General] twogun:
Ordered on the 4th at 17:05.42, changed to pre order on the 15th. But still no shipping :(

This thread is starting to make me fell confident about Christmas.

Congrats to those that have but try not to shout too loudly.
[Nexus 4 General] Carnoustie:
Yes three times its like talking to Bob Marley....

Don't worry... every little tings gunna be al-right...

Seriously mate, might as-well just go and ask the lollipop lady on my way to work tomorrow

Joking apart. All three have said, everything's in place for a shipment this week, moneys fine, orders fine.

I asked one guy why my order hadn't updated to the 15th he said you ordered it on the 4th that's fine (which in theory it should be)

Then I asked why hasn't my a/c been ring-fenced again, he said they'd already done a trial payment (which they had)

Exodus: Movement of Jah people!
[Nexus 4 General] Roguestar:
Sent form email earlier and got the copy/paste 'we anticipate orders to ship by 19th' reply and after replying back to complain about the copy & paste job I got this (another copy & paste job)

Called Google Play support directly and was speaking to CSR called 'Sasha' who said that "your order is being processed" and that "it will ship as soon as it is with the delivery company".

Which basically tells me √(nothing) new.
[Nexus 4 General] Shaun--77:
Hey guys need a bit of help if you have some!! Needed to get mx player working with dts codecs.... anybody?:confused:
[Nexus 4 General] duvl:
Ordered 16gb Dec 4th 1709.01. Shipped email arrived 17th Dec 2232 and phone arrived next morning. (today 18th at 0930)