yashsingh1/xdaforums huggingface dataset:
[Nexus 4 General] ifti_a:
same here

hope everyone who ordered after the 5th will update this thread when theirs is shipped or the is date changed...

thanks
[Nexus 4 General] RomanosN:
Do we know if TNT and Google will work 30/12 and 31/12 and the date they will reopen after the holidays ?

5-6 weeker still havent recievend any shipping mail.
[Nexus 4 General] hrickards:
It seems TNT won't be delivering (officially) on the 1st and the 2nd. Anything they receive on the 31st to the 2nd will be delivered on the 3rd.
[Nexus 4 General] RomanosN:
So they will work tommorow and the day after tomorrow? But not 1st and 2nd of the January which is logical.:confused:
[Nexus 4 General] hrickards:
Yep. Take a look at http://www.tnt.com/content/dam/tnt_...Delivery_Schedule/Christmas_schedule_2012.pdf for the full schedule.
[Nexus 4 General] texaslittleangel:
First smartphone?!?!? Wow! good for you for finally making the move! You'll love the new toy once it's delivered.

Delivery is between the first and second week of Jan so we still have to sit tight :(

Since when is the 2nd a bank holiday?!?!?!?!?!?
[Nexus 4 General] superleeds27:
Still no sign of it! 50 mins till the so called cut off time!
[Nexus 4 General] tonybhoy:
just got off the phone,they aint delivering on sunday,assholes i waited in all day as i got an email stating today between 9-6,wasted day
[Nexus 4 General] GretaLewd:
I think it is in Scotland.
[Nexus 4 General] superleeds27:
Same here. Any explanation why things haven't been delivered?
[Nexus 4 General] tonybhoy:
she said they all had a half day today and my email should have said monday instead of today,totally incompetent,google and tnt=chuckle brothers
[Nexus 4 General] StevenBX:
Yes, it is.
[Nexus 4 General] superleeds27:
About right! I'll chuck a complaint to both Google and TNT
[Nexus 4 General] Moonie17:
Order Date: 5 December 2012 14:57:58 UTC

Pending in Wallet.

Pre-Order in Play.

No date change.

No emails!

Come on i want this phone already! What a diabolical process this has been.
[Nexus 4 General] rhymer2k:
I think/hope the next batch of phones will be sent out through next week except on the 2nd and 3rd. my estimate is 16th Jan as I ordered on the 6th but I'm praying it arrives early.
[Nexus 4 General] tonybhoy:
she even tried to tell me my tnt document didnt say "out for delivery"so i told her i screen shot it on phone and bookmarked it,she then said we dont deliver saturday afternoon or sunday so i say but you advertise 365 days a year and next day courier service,she then said thats for going out and coming in to the country,i told her my parcel came from dublin to which she replied"thats in the uk"ffs and they are a courier service,jesus wept,i gave up after hearing that one
[Nexus 4 General] mrfish123:
Dec 4th 4-5 weeker, received phone yesterday via TNT, very pleased. Hope you guys get yours soon :)
[Nexus 4 General] superleeds27:
Google are just as feckin clueless!

'I'm sorry to hear that TNT did not contact you regarding your package, hopefully you have received it and everything is in good order'

I stated several times I hadn't received it -_-
[Nexus 4 General] Michealtbh:
Does anyone have the direct email address for Google Play support?
[Nexus 4 General] ralph78:
I would need an address as well, I need complain myself as a 4-5 weeker who didn't receive any information yet. My status still the same for couple of weeks. Order time 4th 18:28, 16Gb.
[Nexus 4 General] ifti_a:
not sure google have a direct email address.

your case is strange, alot of people who have ordered on the 5th have started receiving their phones,

i really hope that all orders have been processed properly

it seems some orders have becoming missing looking at a few posts on this thread.

the orders are showing up as ordered but i am not sure google received them, one user ordered in November and hasent received anything and your case looks similar, but at the same time it hasent been the 4-5 week you were quoted.

goggle will probably reply with the standard crap, regardless of other users, your 4-5 week havent passed....blah blah blah.

it may be be a solid week for shipments next week as google may want stuff back selling in early jan.

everything seems to be OOS except the 32gb nexus which just came back in stock yesterday

this must be so embarrassing for google nexus 4 8gb unavailable for coming close to a month.
[Nexus 4 General] GretaLewd:
For most people in this thread, their order status in Play Store & Google Wallet only changed a couple of days before shipping. Some got the phone without any updates at all.

4-5 weeks from the 4th Dec = 2nd to 9th Jan... so why do you need to complain yet?

I'm a 5-6 weeker, ordered 5th Dec 18:55 GMT (10:55 UTC). No status update on my order, but then I'm not expecting any until 16th Jan.
[Nexus 4 General] superleeds27:
Mine still says its out for delivery!
[Nexus 4 General] Acritter:
Are all current orders considered back orders? If so that would explain why myself and several others with 4-5 week estimates and two different dates for when they placed their order and when Google received their order haven't had any movement yet.

This is from the automated email Google sent me:

"Neuxs 4 backorders: Please note that the above date is based on typical shipment processing and does not apply to Nexus 4 backorders. Nexus 4 backorders are being delivered based on the order in which they were received. If you receive a shipping confirmation email, then you will be able to track your delivery."

Suggesting we'll get our emails/updates when those who ordered on the 6th do.
[Nexus 4 General] ralph78:
I would like to ask them why people who ordered on 5th Dec got their services and I'm still at the pre-order stage. I can only assume that's because my order date is 4th but in the wallet there's a 6th as a date when Google received my order. So I think I'm treated as a person who placed the order on 6th of Dec. I don't know what's the estimate delivery time for orders placed on 6th but I believe it would be 6-7 weeks. I don't want to wait another couple of weeks on the top of my delivery time.
[Nexus 4 General] antonusklesk:
It really should be the case though. The errors on the webpage during launch can't really be avoided necessarily, but the complete lack of efficiency regarding the processing of the actual orders is shocking, it's been years since I bought something online that had information this patchy and such slow delivery, let alone that costs a tenner.
[Nexus 4 General] italia0101:
Google officially quoted " coming weeks" whatever that means... stupid lol all weeks are coming
[Nexus 4 General] Danny80y:
Nope
[Nexus 4 General] :
Pathetic.. nothing again. No emails at all to confirm shipping tonight. Google are top notch at customer service........... rang them and said they would ship today.
[Nexus 4 General] TeRRa4:
Hell no.
[Nexus 4 General] oawalker:
I would as soon as it's available :)
[Nexus 4 General] italia0101:
i would if i knew google wasnt going to have stock till next year! but we dont know :(
[Nexus 4 General] dubsflyt:
oh google....

to be honest im not entirely sure anything google support says should be trusted, was just told by them that it doesnt look like my device will ship until the 15th or 16th but he also admitted it could ship today and that they can see exactly what we can on the order...he did also confirm that the uk store saying deliver should be shipping by, he also say that when it ships is up to TNT as its them shipping it which seems odd as surely they are just the courier
[Nexus 4 General] r0cafella:
I was in Carphone Warehouse in Leeds Yesterday.

I spoke to Advisor as there was a placard for the Nexus 4.

The listed Sim Price was 389.99. I showed him the Google play pricing and he went to check on the Computer.

And just shook his head and said no chance.

Carphone warehouse do have a price match thing I've just found this could be worth a try?

http://www.carphonewarehouse.com/price-promise
[Nexus 4 General] Audioboxer:
Google support just sound like trolls right now :laugh:
[Nexus 4 General] ste1164:
The price promise is contracts only I think. & they only reduce the cost if the contract is slightly less.
[Nexus 4 General] r0cafella:
Yea but if you can get a clueless shop assistant might be worth a try as unlikely as that is.
[Nexus 4 General] kaiowas82:
Me too, but sadly cpw sell it at 389, not 349
[Nexus 4 General] StuMcBill:
I think thats for networks only!
[Nexus 4 General] gie62001:
Don't think so if you read their conditions of price match: " find it cheaper with a major network".

I think by network they mean network provider if so then they can't match google prices since google isn't network provider.
[Nexus 4 General] italia0101:
oh screw £389... there having a laugh, il just have to wait for google play to come in stock, even if its months!
[Nexus 4 General] benjamin.j.goodwin:
Hi guys thought I would post this in here as it may prove helpful to some people.

Just spoke to Google as I saw my order, which was apparently successful, was still sat at estimated delivery of 15th November. So to make sure I wasn't going to be sat around waiting for no reason I rang them. They told me that in fact the estimated delivery is 3 weeks!!!! and that I would have to wait. Despite the fact they took my money. I explained this and asked if they had basically sold me a phone they didn't have and was I waiting for new stock and the guy went silent. I just cancelled it and said I will wait. So you could be waiting three weeks if that's the ETA for orders they have accepted. Also, if you have that as your status still maybe give them a ring. I got straight through.

Hope this helps. Don't know if it has been posted already but I really can't be arsed to troll the thread. Plus this is the general section so it's not a massive harm :D
[Nexus 4 General] CodeMonkey:
Thanks for that mate.

I suspect if there's no restock prior to CPW starting SIM free sales I might just bite the bullet at £349.

It's comparable to Handtec's pre-order price of £334 + delivery.
[Nexus 4 General] Audioboxer:
.....................................................................................................................................................................................

.............

:eek:
[Nexus 4 General] vollmilch:
:eek:

i suggested too that they may have sold phones they didnt actually have..
[Nexus 4 General] ifti_a:
the delivery tine is the same i think 5-6weeks,

the 6th date seems to be your problem.

i ordered on the 7th of December at 11.29am but my wallet order says 7 December 2012 03:29:50 UTC-8

8 hours behind.
[Nexus 4 General] ralph78:
So as you can see I have a right to be angry. It's the Google who messed up my order date so I believe complaining about this is something that needs to be done.
[Nexus 4 General] hrickards:
03:29:50 UTC-8 is actually 11:29:50 GMT.
[Nexus 4 General] Acritter:
I actually rang Google yesterday querying the same problem. As has been documented elsewhere, they literally haven't a clue why or how any of these mishaps have occurred. He did reassure me however, that my order was on the system and that I should receive a shipping email before the end of next week. It's not a great state of affairs and we should ideally have already received our phones but so long as our orders aren't forever lost and we do receive them over the next week or so I am happy.

At least we'll get a shipping refund if they don't send them by the end of the week!
[Nexus 4 General] ifti_a:
true, you have a point,

ring them up and speak to someone

---------- Post added at 11:53 AM ---------- Previous post was at 11:52 AM ----------

when did you order ?
[Nexus 4 General] Acritter:
I ordered on the 4th at 21:03 UK time and received a 4-5 week estimate. Like a few others who have yet to receive anything, my Google Wallet tells me that Google didn't 'receive' my order till the 6th. It certainly seems that our orders are back orders and as such are being dealt with in the order that they were received by Google.

I agree with the sentiment that as we're still within the 4-5 week time frame, we don't really have a reason to complain about not receiving our orders. However, I do feel we have a right to complain about Google fulfilling orders with later estimates, that were placed after us. This is exactly the same problem that happened at the beginning of this farce albeit to a lesser extent.
[Nexus 4 General] nabir:
I ordered on the 4th with a 4-5 week timeframe, but unknown to me apparently there was a problem in charging with my card which I didn't pick up until the 8th. So mine says:

"8 Dec - Google Commerce Ltd received your order."

But it also says:

"4 Dec - You placed an order with Google Commerce Ltd on 4 Dec. Google Wallet sent a copy of this receipt to xxx@xxx.com."

Not sure what's going on and if I'm being treated as a 4th buyer or an 8th -.-
[Nexus 4 General] Acritter:
Sounds like you've had the same problem a few of us have had. How did you find out there was a problem charging your card? I can specifically remember Google ring-fencing my money on the 4th immediately after I placed an order but when I spoke to Google yesterday, they also said there was a delay authorizing my card.

Thus far it appears that they are fulfilling orders with respect to the order they received them.
[Nexus 4 General] emperorburger:
I'm pleased you at least got an answer from Google as to why your order was delayed until the 6th.
[Nexus 4 General] nabir:
Google Wallet says there was a problem charging your card :(
[Nexus 4 General] cobyman7035:
so is the n4 sold out in the UK as well? whats the asking price on KJ or CL in UK? in toronto, canada, i think the asking price privately is around 500 for the 16bg and around 400 for the 8gb cdn
[Nexus 4 General] lanky78:
Why???????????

I'm a dec 8th (6-7 weeks) 16GB order. Looking at this board is like an addiction, 4th and 5th orders are starting to shift. So near yet so far! :fingers-crossed:

If like me you are waiting 'patiently' for the phone, not complaining with still weeks left of their estimated date as some people are getting their's first. (At least we have an order, it's been OOS on play for weeks!) here is a heads up to some cringe worthy news.

I cant post an external link yet but just google Nexus 4 drop test or search on youtube. :eek:

I count three nexus 4 phones that have gone through this, sent one to me instead dammit!!!!

Still at least we know they can take a few knocks, even more so with a decent case. :good:

.

First post on the forum.
[Nexus 4 General] ifti_a:
I might not watch that cause of two reasons

Firstly because I might have a bad nightmare and decide to cancel my order

Secondly because I may actually remember the video while unboxing and drop it.

Lol
[Nexus 4 General] superleeds27:
let's see if it arrives today.

Been out for delivery since Saturday!
[Nexus 4 General] curtisf08:
Thought I'd share with you some speedtest results on 3 network in Manchester.

15mbps Downspeed is the fastest I've ever seen on a phone. Note this was late last night and network status was HSPA:10, which sometimes goes upto HSPA:15 when I'm close to a tower or city center.

I'm currently on a txt 500 plan with all u can eat and 2000 3to3 minutes £18buff a month but with those achievable speeds there, I'm going to switch to the One plan asap to get tethering included. I only get 3meg down from sky unlimted broadband in my house WTF:mad:

My only qualms are my charger constantly buzzes and tapping the top end of the phone on the rear sounds abit tinpan/cheap.
[Nexus 4 General] BLADESMAN1889:
So who plans to buy one when they go on sale [if they ever get enough stock to deliver back orders

AND

have some left over to sell :rolleyes::rolleyes:] again ?

Count me in.
[Nexus 4 General] EddyOS:
I'm looking at it but does anyone know when it's going to be back in stock?
[Nexus 4 General] superleeds27:
Nothing arrived as of yet. Lost faith in it turning up!
[Nexus 4 General] BLADESMAN1889:
I should imagine once they've received enough stock to full-fill ALL back orders and have enough leftover to put on sale again.

It seems atm that they are full-filling 4-5 week estimates from 4/5 dec. The 16 Gig was on sale until 12/Dec with 6-7 week estimate shipping times.

So could be a while yet - but maybe not - if demand on the play store had dropped off enabling it to be listed for over a week maybe they will have cleared by the end of next week ?

Sadly its all just a guessing game. :(:rolleyes::crying:
[Nexus 4 General] Moonie17:
Im sorry to say it, but Google have definitely borked this release!

Im a 5 December 2012 14:57:58 UTC order.... still no date change, no email!

Will be dead to the world for a few days after tonights antics so not too bothered!
[Nexus 4 General] BLADESMAN1889:
Couldn't agree more m8. I hope that soon you get sorted, it must be driving you crazy. However - and not that it will make you feel any better until you have the N4 in your hands - it does seem like they have gotten 'some kind of grip' on the situation.

What I mean by that is that they have obviously had some stock delivered over the last 2 weeks but instead of opening up the Play Store and selling the stock - - leaving the back orders in the cold and right at the back of the cue again which is what I think happened the very first time they ran out - - they have used this delivery to put right as many customers orders as possible.

Until the back orders are completed our best shot at getting one is that a retailer has a flash sale :silly: and that aint gonna happen anytime soon :(
[Nexus 4 General] superleeds27:
And now TNT is showing the following;

Receiver not home. Follow up action underway.

Whaaaaat?
[Nexus 4 General] Moonie17:
Did you pop to the shop for a pint of milk by any chance? ;)
[Nexus 4 General] superleeds27:
Been in all day. Door bell is working, other delivery man used it this morning. No knock at the door either.
[Nexus 4 General] Moonie17:
Shame on them.... you able to arrange pickup?
[Nexus 4 General] superleeds27:
No idea. Going to give them a ring and find out whats happening?

---------- Post added at 02:12 PM ---------- Previous post was at 02:05 PM ----------

They tried delivering friday and today.

Sounds like theyre delivering to the wrong address. Had no card etc.

Ringing me back within the hour!
[Nexus 4 General] Moonie17:
Piss take! tell them to sort their act out...
[Nexus 4 General] superleeds27:
Already have. I had Google investigating the delivery. I've updated them.

We had issues with TNT just before christmas delivering an item to the wrong address, he only realised it was wrong when walking away and saw the Post Codes didn't match.

£10 Express delivery service. Total joke!
[Nexus 4 General] BLADESMAN1889:
These drivers that pull this kinda **** should at the very least get a Warning. They are taking the piss because TNT are allowing them to. The driver probably couldn't be arsed so did what he did.

Between these lazy assed mf'ers and the ones that are thieving phones and leaving customers with EMPTY boxes for xmas/for loved ones at xmas they should be severely reprimanded for giving TNT a bad name.

Hopefully [though I suspect not] Google should also take note - - and award the next contract to another firm.
[Nexus 4 General] superleeds27:
Well google pretend to care. They're slack.

Ill wait for this phone call off TNT and give it both barrels.

So, Express delivery, and 3 working days later i have no phone. I can't see them delivering it today. Which means Wednesday at the earliest if they can find the place! Christ!
[Nexus 4 General] James086:
Ordered Dec 4, 2012 9:06:28 AM PST - 6 minutes after they said it would be available although it wasn't available instantly. I was in the 4-5 weeks group, received it today. I can't find any of the common problems with it. :good:
[Nexus 4 General] Moonie17:
You lucky man

Im getting annoyed because whenever i receive an email i get all excited thinking its my shipping mail!! Grrr
[Nexus 4 General] nabir:
Just spoke to Google, exact same boat as you (even though I had to update my card details and Google received my order on the 8th) and it should ship in 5 days :D
[Nexus 4 General] superleeds27:
Apparently it was a sub contractor error.

Basically blamed me , saying they might not have any cards left, to which I replied I was in and haven't had any delivery whatsoever, doorbell works, theres always been 4 of us in the house one of us would have heard a knock at the door.

Oh well I guess they didn't knock loud enough.

She spoke that quicly I couldn't really get a word in. I've asked for her to contact whoever tried delivering to see what they attempted to do (Kncok, doorbell etc)

It just total B***sh**e. No delivery till Wednesday now. I said well what happens if they just do the same.

Oh ill leave a note telling the driver to ring the door bell!

I want to complain to google but feels like a losing battle!
[Nexus 4 General] mojo22:
That is great news. I hope all the dec. 4 get there orders this week.

My order is dec.5 around 7pm. Nothing has changed though, pending and order status is pre-order. No other emails no extra google order numbers. Estimated delivery date has disappeared too.

I entered my order number in google support page and got an email that I should have my device before the 16th Jan. Can't wait cause this whole scenario has been a slight nightmare!
[Nexus 4 General] BLADESMAN1889:
I still cannot believe that they can't get hold of enough stock to open up the Play Store :confused:

Its been 6 weeks now since launch and LG still can't supply the demand. :laugh: LG = :laugh:
[Nexus 4 General] futuredok:
Same thing as the Nexus 10 though and that's Samsung, so God knows what is really happening.
[Nexus 4 General] Nova163:
Seems Google UK has no stock left, since no one is posting about shipping mails lately. Next batch should be enough to ship the last Dec. 4 and probably most Dec. 5 orders... Let's hope it arrives soon!
[Nexus 4 General] BLADESMAN1889:
Good point.
[Nexus 4 General] James086:
On December 24 my order status changed from pre-order to pending and on Friday I got the shipping email (TNT said it was collected on Thursday). Given the public holidays and weekends in there it was shipped 1 business day after the order changed to pending and I received it 2 businesas days after it was shipped. Just to give an idea of how long the process takes.
[Nexus 4 General] mojo22:
Thanks, any solid news that they are waiting for a new batch of orders? Or more importantly estimated devliery date?

I don't mind waiting until the 16th as long as my device is 100% working. I haven't read up on yellow screens or dodgey devices since the first batch so I hope we are safe.

Thanks. Did you have an estimated shipping date in your wallet?
[Nexus 4 General] ifti_a:
sounds promising

"In an earlier statement, Google has admitted that its Nexus 4 supply chain is erratic, hinting too that the phone's scarce availability was partly a fault by LG.

The tech giant, however, has issued assurances that the problem will be totally resolved in the early days of 2013, insisting that Nexus 4 will finally reach the hands of many who have been waiting too long to try out the smartphone."
[Nexus 4 General] hutzdani:
Got lucky picked mine up on the 30th, last one in stock at the local Carphone Wearhouse.

Hacked to **** with CM10 within 30mins of opening it, excellent
[Nexus 4 General] James086:
I didn't see one and it's the sort of thing I was looking out for but perhaps I missed it.
[Nexus 4 General] jackalomg:
New Year's Eve without Nexus 4. thank you very much Google!

Wishing You All a happy New Year's Eve!
[Nexus 4 General] musclegym:
x2
[Nexus 4 General] BLADESMAN1889:
Where/who is the source for this statement -- I've not come across this one before ?

Let me remind you of this post:

The batches seem to be coming in waves of 3 weeks. Launch Nov 13 ---- Relaunch Dec 4 ---- Shipping emails approx 3 weeks later for all those guys who took delivery on 28th Dec [see page 74 and previous]
[Nexus 4 General] ifti_a:
its a Australia article not sure it applies to us.

http://au.ibtimes.com/articles/4193...available-app-checker-google.htm#.UOHNgqwvmcY