[Galaxy Note II General] DimitriXRS:
Got mine yesterday, also purchased for $589 during newegg's sale + 90 days to return. Unfortunately, can't say that I was happy when got it... The phone is great, flawless and brand new but the box was opened and resealed with some round shape cheap labels on top of original seals. Also the box is slightly dirty and has dents, somebody din't washed hands when packed the stuff in. So, the original seals from Samsung were broken for some reason. I called Newegg and they said that the phone probably had to be unlocked with software in order to become unlocked.. This is B.S. When I said that this model comes factory unlocked and works everywhere around the world and there is no need to do any sort of unlocking, she said that I have to contact their vendor about all the details. So, I called them and the girl wasn't very knowledgeable in the process they sell unlocked phones, but she told me that the box was opened to replace the power plug.... since the phone was made in Hong-Kong, it kinda makes sence. But why they didn't wash their freaking hands? Although the phone it self was clean and shiny. I reflashed it already with europe rom, and got multi window future working, so far no issues, battery life unbelievably awesome. But will contact their manager anyway to figure out what exactly they've done... cause that girl was telling me the same thing newegg costumer service did about unlocking process they had to do + the charger replacement.. Anyway the device is awesome, I'll keep it... Thanks to this post, which helped me a lot:

from: cswithxda

"I have the same obsession as you do, that's why i paid my premium and bought from a seller on Amazon that I made sure with, that their stocks are all Europe and not open.

As to why there are diff version in China, same reason as it is in America (well, several months ago in America)--because it is not officially released and people buy imports. Market is a chaos in China though. Unlike how we can import from Europe on Amazon, people traffic phones into China (illegally, to avoid tax or take-away by customs). So many people open box and separately bring the phone and the packaging separately into mainland China. Then, becuz of this, there comes another variation: the "version" that the S/N on box does not match the phone's S/N. This happens more to the EU version though, not on HK version, because it's a lot easier to bring the seal-packaged phone into Mainland from HK than from Europe or other regions. If you care to know, HK is under reign of Mainland China and the custom-free entry/exit was allowed several years ago. People bring HK version back to Mainland and sell as-is at higher price tag, while EU version often has to be opened and brought into mainland with phone/box separated, i.e. open box, which caused the lower price tags on these versions.

I'm not creating any panic or worries here, but if your phone was in Chinese, it's actually a good thing cuz you most likely got HK version and it was newegg that opened the box. Much better than those EU and other versions that were opened by somebody else. Even if you got (unlikely) open-box EU and other versions, it's fine as long as S/N on phone matches package S/N. Or, it's even better for some people (like me) because it's EU version after all. i dont know why, but it's just my preference lol.

Overall, no worries, if the phone works problem free, why worry so much? This is from logic perspective though, with any obsession/emotional thinking taken out of the way

As to the quality, check where your phone is made. Even if it's made in China (or maybe Cambodia lol) i think it is still fine. I know Apple quality is no longer top-notch these days, but compare MBA to Acer ultrabooks, both made in China, MBA triumphs Acer in quality. It all comes down to the quality control, right?

Take your time to enjoy the device instead of worrying about it

Cheers"