yashsingh1/xdaforums huggingface dataset:
[AT&T Samsung Galaxy Note II] garyd9:
I'll save you all some headaches:

There's not a single person you'll be able to actually talk to at AT&T that has any clue whatsoever about when pre-orders will actually ship. It's simply not possible to talk to the folks in the warehouses that do the shipping, and their instructions are NOT shared with anyone you can talk to. The phone people only have rumors, guesses and misinformation.

This is starting to look like the complete mess of rumors that happened with the AT&T sgs3.

Most likely, the devices will ship on the 6th or 7th for the previously estimated delivery on the 9th.

Take care

Gary
[AT&T Samsung Galaxy Note II] gtalum:
When we pre-ordered, shipping was set for the 6th. I suspect that's when it will ship, and we'll get it 1-2 days early.
[AT&T Samsung Galaxy Note II] txtigah:
In McKinney here. I was told by a rep that they are shipping on the 6th so we should get them by the 8th I would think. Can't wait.
[AT&T Samsung Galaxy Note II] nascar24usa:
All the B.S.and talking to someone at ATT or believing someone posted what some ATT person says, they have no idea, and is is useless. ATT will ship on the 6th as always called for since the pre order opportunity, unless ordering later has created an later date, unknown, haven't looked, don't care........PERIOD. No one is getting on the 2nd, 3rd, or any other darn time. Stop calling, stop believing all the nonsense, it will be here either the 7th if you paid for overnight or later, depending upon where you live. Get a life, the Note will be here when they say it will be shipped +, make nothing more out of it.
[AT&T Samsung Galaxy Note II] planoman:
They usually ship 2 day FedEx. They shipped my SGSIII overnight because they did not get them out on time and I received it on the date promised, June 21, 2012. Not everyone did get them but I suspect they can handle the demand for the Note 2 which will probably not be nearly as great as the SGSIII.

We should begin to receive tracking numbers in the late afternoon of the 6th when FedEx begins picking them up.
[AT&T Samsung Galaxy Note II] jpinoy:
Totally agree... unless you saw a doctor earlier and was told that you're going to croak before the 9th(hope noboday really is), does getting the Note 2 on the 9th really going to ruin your life?.. lol..

btw, I'm going to be tracking my order and once it's delivered, I'm going home from work to pick it up and stare at it at work while it charges.. :victory: :laugh:
[AT&T Samsung Galaxy Note II] barry99705:
Precious!!

​
[AT&T Samsung Galaxy Note II] Kingdombuilder:
Well to give the update to my original post... I called to talk to someone in premier and I'm not sure who I finally got on the phone, but I asked them to confirm the shipping of the phone so that I would have someone there to sign for it. This person could not confirm nor deny. When My wife's phone was shipped I got an email stating it was shipped and I did not get one for the shipping of the Note 2 for the date I was tols that it would ship on so it is safe to say that it will be shipped as told to everyone else. I just wanted to clear the confusion. I agree with the above posts it will come when it comes. I'm more worried that I won' t have a protection case for it right away as Im waiting for that to arrive as well.

Blessed With A Note
[AT&T Samsung Galaxy Note II] planoman:
I do not think you need to sign for it. I do not recall that for the SGSIII.
[AT&T Samsung Galaxy Note II] kyan~:
says processing now.
[AT&T Samsung Galaxy Note II] tangmu:
Due to setting our clocks back Sunday morning, they'll be shipping today, right? :)
[AT&T Samsung Galaxy Note II] mrfriday2010:
Is there a difference between ordering from the premier website or the regular one? Are they shipping the premier ones first?

Thanks,
[AT&T Samsung Galaxy Note II] Sam3gX:
I ordered from the premier website and it still says processing for me.
[AT&T Samsung Galaxy Note II] ohRonaldo:
Anyone else notice that it shows it was picked up before the label info was sent to FedEx? LOL
[AT&T Samsung Galaxy Note II] diehardbattery:
Still says processing for me, called and confirmed. Ordered on the 25th... this sucks :(
[AT&T Samsung Galaxy Note II] T.J. Bender:
Mine's still processing, ordered through the regular site on the 25th.
[AT&T Samsung Galaxy Note II] Gsimmons1987:
Am I the only unlucky bastard who got theirs shipped via USPS? Their tracking system is the absolute worst....
[AT&T Samsung Galaxy Note II] :
Just noticed, but it doesn't matter to me. It's showing up on Fedex's website and I also got my shipment email from AT&T just now. I'll all set.
[AT&T Samsung Galaxy Note II] Sam3gX:
Mine finally shipped! FedEx :)
[AT&T Samsung Galaxy Note II] Jrockttu:
Does it say when the expected arrival is? Tomorrow, or Friday?
[AT&T Samsung Galaxy Note II] jpinoy:
Account activity...

So, last time I ordered the SGSIII for my daughter, I got an email from them when they shipped it or did something to my account that reflected the phone was on it's way..

I just got an email saying that there was recent activity on my wireless account..blah-blah-blah... I just check my order and it's still processing.. haha.. but I'm sure it will take a while to show shipment or tracking, as I hope that is why I got that email pertaining to account activity that I myself haven't done.. :angel:

Chatted with online rep and she stated it was processing and that it could be a posibility that they are shiping today judging from that email.. lol.. I was like, ok, I just wanted to make sure someone wasn't making changes to my account.. :silly:

P.S.. Just adding fire to this thread just in case it's not getting enough people posting.. :laugh:
[AT&T Samsung Galaxy Note II] ohRonaldo:
nonono, I think it's awesome that you're all set, I was just commenting on it because it means that the shipping container was scanned as picked up before the system processed the label info. I think that's highly unusual; clearly it's an interesting process going on down there in Cattle Country.

Another note (pardon the pun) is that I'm on an iPhone and the email that I received "welcome to ATT" and then following the link to the .pdf shows my iPhone plan info, and my account shows the iPhone image and not the new info.
[AT&T Samsung Galaxy Note II] :
Friday by 4:30pm it says.
[AT&T Samsung Galaxy Note II] ohRonaldo:
Sooo, now that the wait really begins, I have a question for all of you bargain getters:

I see that many of you paid way less than I did. I paid $299 plus a $36 Upgrade Fee on a two year contract. I've been with ATT for 3 1/2 years when I got my iPhone 3GS and that's what I'm still running. So I've been paying full boat on an old device without an upgrade for a long time.

Sooooo, I'd love to knock a few bux off of this price. Any suggestions on how to approach this? Should I call customer service and tell'em I see others have paid waaaay less and I'd like to as well? Do I cancel this order (or "try to") and then try to re-order elsewhere? Should I refuse the shipment? Should I wait to get it then call customer support and beg? :D

I welcome any and all ideas and/or suggestions, other than "hey, suck it up, you got ripped"... which feels true at this point.
[AT&T Samsung Galaxy Note II] :
I'm a new customer coming from Sprint so my email just links to the tracking info and the Premier website. We'll see how this turns out. Hopefully the delay was to add the multi-window feature lol...we can only hope.
[AT&T Samsung Galaxy Note II] funnycreature:
I hope that someone here will be able to post a discounted price receipt or other offer that I could use in store to get a discount myself. I am on a contract through my employer so I need to go into the store with the IT guy. Any suggestion how to get the deal?

Thanks!
[AT&T Samsung Galaxy Note II] knowran:
So, I was late to the preorder game and I preordered around 7:00am on November 6. My order says processing and I'm not sure if I will be backordered or not. Are people supposed to know by today if their order will ship? Can I cancel my order and go to Best Buy or an AT&T store on Friday to pick it up instead? I don't see a cancel preorder option on att.com.
[AT&T Samsung Galaxy Note II] garyd9:
It'd likely be easier to get a credit applied to your account AFTER you buy the phone. For example, this worked for me after I got my wife's SGS3 from AT&T:

Hi, last week I purchased a galaxy S3 for my wife - her number is xxx-xxx-xxxx - and paid 199 for the phone. Well, I noticed that now I can get the phone from other places for only 99. Should I just bring the phone I got from you back to the store and head over to one of those other places to do the upgrade, or can you just refund the difference to me?

(NOTE: I did NOT specify which store(s) I saw a lower price at. At the time, I could have gotten the lower price from radioshack, and therefore also from best buy - and by extension also walmart - but I didn't want to get into that level of detail with them.)

The response was that they gave me a credit on my bill for the $100 difference.

Take care

Gary
[AT&T Samsung Galaxy Note II] funnycreature:
Hey Gary, problem is, it's a business account and if the company gets money back I don't benefit from it at all. Otherwise I'd try it!
[AT&T Samsung Galaxy Note II] wish777:
update.,. Status changed

shipping date says 11-7-12 now

UPS carrier
[AT&T Samsung Galaxy Note II] meatlocker:
Ordered Nov 1st, my status still says 'Processing', but now there is a 'Shipping Date' with today's date. That is new as of this afternoon.

*****EDIT*****

SHIPPED! W/Tracking via FedEx. ETA Friday by 4:30PM.
[AT&T Samsung Galaxy Note II] gtalum:
That ticks me off. I ordered in the wee hours on the 25th through Premier, and no change yet.
[AT&T Samsung Galaxy Note II] T.J. Bender:
Things just got really fun. Spoke with an agent on the PC who said my order would ship tomorrow. I called AT&T to see about expediting it, and now it's scheduled to ship on the 9th with no way to hurry it along at all. Looks like it'll arrive on Monday while I'm out of town (and need it). Fun.

I love how I preordered on the 25th in the "first-come, first-serve" deal, and people who ordered theirs two or three days later have their phones in the mail already.

Edit: things just got worse. I realized Monday is a national holiday (means no deliveries), and I'm supposed to be out of town Tuesday through Friday.
[AT&T Samsung Galaxy Note II] garyd9:
It's much, MUCH harder to get a discount inside a corp store. You can't "hang up and call back" to get a different person. I did manage to do it once (only), but I had a printed AT&T webpage with me. At the time, the "skyrocket" was being sold cheaper in NYC than in my own area - so I went on their site, put in a NYC zip code, and printed the page for the skyrocket. Brought that to the store, and they gave me that price.

(Oddly, I ended up returning that phone a week later. It sucked.)

Good luck..

Gary
[AT&T Samsung Galaxy Note II] netnerd:
Usps is not that bad, they pretty fast too.

You should get it in 2 days.

Where I live, they deliver my mails around 1030am.
[AT&T Samsung Galaxy Note II] themyst:
still stuck on Preorder Processing here and I ordered on 11/5/12
[AT&T Samsung Galaxy Note II] hyjkim:
Also stuck on preorder processing and I ordered 12:30am EST on 10/25/2012.
[AT&T Samsung Galaxy Note II] mrfriday2010:
I've been told that I am on back order. However, now I have a shipping date set for today and FedEx will be the carrier no tracking number though. Ordered on the 25.
[AT&T Samsung Galaxy Note II] ekerbuddyeker:
All of a sudden it shows shipping 11/7/12

no other info

i ordered on 25th
[AT&T Samsung Galaxy Note II] 3_D:
Mine finally shows shipped with FedEx Tracking number. Premier account ordered on 25th.
[AT&T Samsung Galaxy Note II] Charlemagne626:
I ordered on the 26th and I just got an Email from AT&T Premier (Small Business account) and was informed that my phone was sent out for shipping via FedEx.... ith tracking number included shipped out of Fort Worth, Texas, and due to arrive by 4:30 on Friday afternoon. I live in Southern California BTW
[AT&T Samsung Galaxy Note II] bstone2345:
ATT Wireless chat

Called att, they knew nothing. Got online and chatted with an agent and BAM FED EX Tracking info provided :) Friend did the same. I recommend chatting with an order specialist via pc.

IF THIS HELPED PLEASE HIT "THANKS"
[AT&T Samsung Galaxy Note II] buckwheat.phd:
Yea, ship date today, BUT it's via USPS. So the government has got my phone, and rest assured it'll be delivered whenever those govt employees decide to bring it on by. Monday is a govt holiday, so it'll be mid-late next week. And refusing a package from the government is next to impossible. Screw it - I'm headed to the store Friday AM and I'll deal with this return later. And for the love of it - will you guys STOP me from ordering online next time? Lol I tell myself I'll never do it again every time, but do it anyway thinking I'm gonna get an edge or get it early or something. Geeez
[AT&T Samsung Galaxy Note II] Scythe024:
if u log into ur AT&T wireless account and click "My Order" tab, the tracking number is listed there even if the email link still shows processing.
[AT&T Samsung Galaxy Note II] Artimus009:
Don't want to piss any one off...I ordered mine this morning over the phone and I just got a tracking number:D
[AT&T Samsung Galaxy Note II] mzimmer88:
Ordered 11/2 via regular website. Just got tracking # with USPS.
[AT&T Samsung Galaxy Note II] eestevez2:
I got my tracking number via USPS! Hopefully it doesn't take long to get to Houston from Fort Worth :good:
[AT&T Samsung Galaxy Note II] A7LAS:
Me too, I tried to get the package held at FedEx but it says that option isn't available for this order. Bust.
[AT&T Samsung Galaxy Note II] netnerd:
Try again in a few hours!

Their main system is not updated yet.
[AT&T Samsung Galaxy Note II] ImYourMacDaddy:
Mine shipped via UPS and the tracking # shows it was sent via UPS 2nd Day Air (which is typically by the end of the day). Funny that they haven't debited my bank account yet though.
[AT&T Samsung Galaxy Note II] Milkman00:
I ordered on the 25th and nothing. Still preorder processing. Trying chat.
[AT&T Samsung Galaxy Note II] T.J. Bender:
Consider me pissed. Here's the last couple hours of my life:

-Spoke to an online rep. She said it ships tomorrow. I called AT&T to see about expediting it.

-Agent on the phone said it actually ships on the 9th. Nothing she can do to expedite it.

-Called AT&T back when I realized that a ship date of the 9th means it gets here on Tuesday, when I'm out of town on the business trip I was trying to beat.

-Asked to speak to a supervisor after the last rep gave me a ship date of today and was clueless as to why other reps thought differently.

-Waited on the phone for a supervisor who told me that the only way to get it on the 9th would be to cancel my order, which he says I can't do because it's an upgrade (I'm not upgrading--paying full price). He then said that neither he nor any other call center reps have any insight into when an order ships, and refused to do anything other than say no and dance around questions.

-Now I wait up to 48 hours for a call back from someone over his head.

All I want is to know that my phone will arrive by the end of the day on Saturday so I have it before I leave town, and avoid leaving it on my doorstep for four days or having it sit at home while I'm on the trip I needed it for. Are there any AT&T reps on this forum who have an answer beyond, "No. No one knows."? I'm not asking for mountains to be moved; I'm asking if my phone will be here before I fly out.
[AT&T Samsung Galaxy Note II] Smartino666:
Shipped!!!!

Ordered on the 29th, Shipped today by FedEx as of 4:30 today, scheduled delivery date Friday 11/9 :)
[AT&T Samsung Galaxy Note II] Farley1:
For those of you who have confirmed shipping has your credit/debit card been charged yet?
[AT&T Samsung Galaxy Note II] T.J. Bender:
Well hello, now it shows a shipping date of today? No tracking info yet, but I think that means it's on its way. Dammit AT&T, why the aggravation over something that flippin' simple?
[AT&T Samsung Galaxy Note II] UCLAKoolman:
My order status on att.com just updated with a shipping date for 11/07/12. When I hover over the ? next to "Shipping Date" it says:

"This item was sent from our fulfillment center on the Shipping Date listed"

My package will be sent by FEDX...

I'm confident now that I'll get mine by Friday! I originally ordered on the 24th, but because my shipping address was different than billing it was temporarily cancelled until AT&T could reinstate it on the 29th.
[AT&T Samsung Galaxy Note II] Milkman00:
Premier chat is useless. Copy/paste from script. Whatever I am tired of looking at this.

Connie P.: You will receive a confirmation e-mail that includes the order number and info about how to check order status. All orders are on a first come first serve basis.

This appears to be wrong since people that ordered after me got confirmation but whatever.

Is anyone that ordered a net new AT&T customer or do you all have existing accounts?
[AT&T Samsung Galaxy Note II] diehardbattery:
Mine still says processing/pending shipment but the carrier has been updated to FedEx, shipment date of today... should have it tomorrow hopefully as I did overnight.
[AT&T Samsung Galaxy Note II] Milkman00:
Now she told me this:

The current status of your order is Activated. I am unable to provide any further information on this order. For any further questions, you would need to contact the Premier Support Center at 866-499-8008, Mon - Fri, 8am - 10pm (EST).

Who knows. Oh well.
[AT&T Samsung Galaxy Note II] UCLAKoolman:
I have an existing account.

Off topic, but did anyone else notice that Sprint's Note 2 was updated with Multi-window support just 2 weeks after launch? Hopefully AT&T won't be far behind...
[AT&T Samsung Galaxy Note II] ohRonaldo:
No multi-window support? WTH?
[AT&T Samsung Galaxy Note II] kirbo20:
Has anyone that ordered through Premier received shipping confirmation? Maybe Premier has free overnight shipping or something and it will update tomorrow. I just chatted and I was told they were sold out lol.
[AT&T Samsung Galaxy Note II] lincman:
Just checked the Order Status page, and Note2 has been shipped with a expected date of delivery on Friday the 9th.
[AT&T Samsung Galaxy Note II] ekerbuddyeker:
i chatted to a rep. got tracking number. due to arrive tomorrow.
[AT&T Samsung Galaxy Note II] PSullivan:
Finally I got the tracking number and will be here Friday at 4:30.
[AT&T Samsung Galaxy Note II] sstevens805:
Ordered mine the 27th, ATT shows that it shipped this afternoon and should be delivered to me (central CA) by tomorrow at 3:00.
[AT&T Samsung Galaxy Note II] Lolyer:
I'm on a premier account. When I click on the order status link from the initial email from when I ordered, it says preorder processing. However, when I logged on to my account on AT&T's website and checked my order status, I was able to get my shipping status as shipped as well as my tracking number. Mine's set to be delivered on Friday by 4:30 P.M. apparently, so no free overnight shipping at least on my end. Good luck.
[AT&T Samsung Galaxy Note II] T.J. Bender:
Still sitting at a "shipping date" and nothing else...did you guys see this before you got a tracking number?
[AT&T Samsung Galaxy Note II] blkghost22:
finally~~~!

I have finally gotten a tracking number.. cant wait.... but when i click on the tracking number a new pop up comes out and takes me to fedex... but there is no information available yet.
[AT&T Samsung Galaxy Note II] knowran:
So I got the following message from an online AT&T rep:

The Samsung Galaxy Note II's are not on backorder. You may receive the device by 11/09/12. However, I cannot guarantee this as your order has not yet shipped.
[AT&T Samsung Galaxy Note II] Krispydancing:
ordered on 25th w/ overnight. still stuck on processing with shipping date of 11/7/12:(
[AT&T Samsung Galaxy Note II] jpinoy:
I ordered through Premier on 11/2... had to redo my order cause I input 1 # wrong on my CC.. so got corrected on 11/5.. got a weird email saying activity on my wireless account was detected and to log on today to check it out..

Checked my order status on Premier.. Preorder Processing

On ATT site checked My Orders... Processing for Phone.. Processing/Pending Shipment on SIM card.. :silly: :laugh:

I'm moving to a new place this weekend anyways, so wouldn't have enought time to enjoy it over the weekend..:highfive:
[AT&T Samsung Galaxy Note II] UCLAKoolman:
Also, FYI I was able to see more info about my order by using this link on AT&T's site:

https://www.att.com/eos/unauth/eosLogin?productType=wireless
[AT&T Samsung Galaxy Note II] mrfriday2010:
Just chatted with a rep and she gave me a tracking num finally. Phone here by tomorrow. To the guys who are missing a tracking num just chat with them and they will provide u a tracking num immediately.
[AT&T Samsung Galaxy Note II] Milkman00:
Thanks. I was hoping it would show something more updated, but I did that and it still shows processing.

I am beginning to wonder wtf.
[AT&T Samsung Galaxy Note II] jpinoy:
This actually showed the same info as My Orders does.. haha.. which just got updated with the Shipping date of 11/7/12 - This is the date the item left our fullfillment center. Click on tracking for more info...

Problem is, no tracking # yet.. and it's by UPS.. booo! haha..

Guess I get it on Friday.. or.. whenever.. :laugh:
[AT&T Samsung Galaxy Note II] Mad383Max:
Mine is now showing shipped! USPS and have tracking number.

from a galaxy far far away....
[AT&T Samsung Galaxy Note II] aimfire72:
I ordered on 10/25 and just finally got the shipped email... however, they sent it via USPS!

No idea when it's due to arrive... :rolleyes:

---------- Post added at 04:07 PM ---------- Previous post was at 04:05 PM ----------

Max, just curious, where do you live? I'm in San Jose, CA... wondering why they chose to ship it via USPS.

My friend in Mountain View (very close) is having his shipped UPS... weird
[AT&T Samsung Galaxy Note II] dhmtbykr:
On it's way!