yashsingh1/xdaforums huggingface dataset:
[AT&T Samsung Galaxy Note II] buckwheat.phd:
For grins, I called a neighbor who's a Exec (Dir) in Mobility. She said that a big meeting was held at ATT on Monday, and some VP made the decision to delay shipping on the Note2 until today. He then left the office early to play golf and he was the talk of the office all week. No one dared to say anything under the threat of being fired. Reason was this VP did not want anyone to receive their phones before the store had them, nor did they want early order-ers to receive any special treatment. Thousands of Note2's have been in the warehouse in Tx for 5 weeks+, awaiting distribution incompetency within the company. In other words, if you ordered yours last month, you did so for no advantage. In fact, she said if it's shipped via the post office (and I had no control - see below), then it may well be next week. I was unlucky in the carrier choosing sequence is all.

She also made mention that ATT's inventory and delivery management system is utter chaos. It's rife with managerial overrides which she said are almost always against the customer, and favors ATT management. These daily overrides confuse an already mangled system which crashes often, and usually ends up infuriating the customer. The shipping carrier is chosen in a rotation by the computer - 1) FedEx 2) Post Office 3) UPS - in that sequence, for all orders one by one. If you get FedEx, it's just because your order was #1 in the carrier field. If you ordered 2 for instance, the next order would be shipped via the post office and so forth. Finally, she reminded me that most at ATT don't give a rat's azz about anything but themselves (and their jobs), so all your griping and whining won't do much good, other than maybe a $50 credit if you get it escalated to a receptive manager.

To make sure, I called the 877# listed on the order check page, and the agent said they've been bombarded with irate customers over this matter unique to shipping policy for the Note2 all day. I could not stop the order, I could not change the carrier, I cannot refuse the order nor can I alter it in any way. I'm heading to the store on Friday and pick up this stupid phone manually, and deal with the unopened box for return for refund, and hope their mangled shipping management system can process it back to my CC within the next 7 weeks.

Oh well
[AT&T Samsung Galaxy Note II] Mad383Max:
Indianapolis

from a galaxy far far away....
[AT&T Samsung Galaxy Note II] mypantsaretorn:
mine is shipped with usps too :( (I'm in Los Angeles)
[AT&T Samsung Galaxy Note II] aimfire72:
Anyone with USPS shipping know when the delivery date is?

USPS tracking is the worst and it hasn't been updated yet for me :(

When I ordered, I got Priority shipping... wondering if that means overnight?
[AT&T Samsung Galaxy Note II] nickarate:
I'm in the same boat. Order 10/25. :silly:
[AT&T Samsung Galaxy Note II] Mad383Max:
from a galaxy far far away....
[AT&T Samsung Galaxy Note II] nascar24usa:
SHIPPED

Both Notes, I upgraded 2, with ATT, shipped, delivery tomorrow FED X, per tracking number.
[AT&T Samsung Galaxy Note II] pyo:
says shipped today via FedEx but no tracking # yet.
[AT&T Samsung Galaxy Note II] beast534:
:crying:I called the premier customer support and they said it will ship around the 9th, and I should be receiving my device in the week of the 12th. This was a pre-order on the 25th for a phone upgrade. Guess I wasn't a lucky one.
[AT&T Samsung Galaxy Note II] garyd9:
So for my efforts trying to keep folks calm...

Date ordered: 10/25/2012

Shipping Status: Processing.

Hey, AT&T - next time I'll encourage people to spam your call centers instead. ;)

Seriously, I'm not overly concerned. I've already talked to someone at AT&T, got a sizable credit on my account for the annoyance, and if I don't have a tracking number tomorrow, I'll cancel the order (and call my CC to ensure any attempt to charge me is blocked) and pick the phone up in-store Friday. I realize they'll likely ship me a phone ANYWAY (because they are that screwed up) - but I'll know I wasn't charged for it. ;)

Take care

Gary
[AT&T Samsung Galaxy Note II] pyo:
i dont quite understand how a lot of members have backorder. I placed my order monday night 11/5, via telephone and order status says shipping today via fedex...
[AT&T Samsung Galaxy Note II] themyst:
Mine is still processing, and I ordered online on 11/5, no shipping date.
[AT&T Samsung Galaxy Note II] garyd9:
Sounds like premier/fan account orders are being pushed back....
[AT&T Samsung Galaxy Note II] themyst:
Why would that be?
[AT&T Samsung Galaxy Note II] malinois16:
Yep I ordered on the premier site at 2am on the 25th. Order still says processing. If I wake up in the morning with the same ...i'll cancel like you and just pick one up in the store. Whats the point of preordering to have people behind you getting theirs first?
[AT&T Samsung Galaxy Note II] UCLAKoolman:
My order page has shipping confirmation with FEDEX tracking. Estimated delivery is Nov 9th by 4:30pm
[AT&T Samsung Galaxy Note II] reinbeau:
I have my shipping notice and USPS number also - should be here tomorrow! :)
[AT&T Samsung Galaxy Note II] garyd9:
BTW, if you are getting mixed messages from an order status page, try checking at the following link. Seems this one will give more up-to-date info:

https://www.wireless.att.com/order_status/

(someone else posted this link either in this thread or elsewhere. I forget who it is, but credit should go to them for it.)
[AT&T Samsung Galaxy Note II] wilpark:
Shipped

Pre-ordered on 10/26/12 12:53pm. Just got confirmation that it has shipped today. Pretty stoked about this.

Do you think the delays have anything to do with Sandy that reeked havoc in the Norh East?I live in NYC and things are pretty messed up not too far from me.
[AT&T Samsung Galaxy Note II] pyo:
^whs. This page shows more info than going through your account page. and BTW mine still says processing for shipment status but it states 11/7 as ship date and fedex as carrier. item status is still processing.
[AT&T Samsung Galaxy Note II] jackwins:
Mine too

Jackwins
[AT&T Samsung Galaxy Note II] BuckyBeaver:
Ordered the 25th around 9 am and it finally says its shipping via USPS but with no info available yet. I'm sure it will take a few days to get down to Houston.
[AT&T Samsung Galaxy Note II] theraker007:
mine says shipped but no information is available yet on USPS website (USPS??? REALLY??).. not expecting it by friday unfortunately.
[AT&T Samsung Galaxy Note II] daddymatt:
I ordered the 6th at 7pm.. just got tracking confirmation for "by 3pm" tomorrow.. I DID pay the 14.95 for overnight though.
[AT&T Samsung Galaxy Note II] u921333:
One benefit to USPS is Saturday delivery I believe fed ex its a additional fee and we know at&t isn't springing for it lol
[AT&T Samsung Galaxy Note II] Android The Greek:
Overnight delivery by fedex, will get tommorow by 3:00 :victory:
[AT&T Samsung Galaxy Note II] jpinoy:
I ordered on Nov. 2 through Premier.. and that page is showing as Preorder Processing

But if I check my personal account or even one of the links mentioned.. I got a tracking # and a ship date...
[AT&T Samsung Galaxy Note II] 57hemi:
SInce Monday is a holiday will the post office still deliver on saturday or do they make a three day weekend out of it?? BTW I ordered on the 6th and got my Delivery Confirmation/Tracking number Today.
[AT&T Samsung Galaxy Note II] u921333:
Should still do Saturday.
[AT&T Samsung Galaxy Note II] k.babymamma:
Ordered mine midmorning 11/5-shows shipped with tracking, by 4:30 Fri! Yeah, baby! I was worried I had ordered too late but guess not.Woohoo! :cool:
[AT&T Samsung Galaxy Note II] theraker007:
aw man i keep clicking refresh but no tracking yet

says: "Delivery status information is not available for your item via this web site. A return receipt after mailing may be available through your local Post Office."
[AT&T Samsung Galaxy Note II] esincho:
Shipped today

got my tracking number, Fedex. will be here tomorrow maybe, friday fasho
[AT&T Samsung Galaxy Note II] wish777:
update**

NEW mail stating my phone and sim card has been shipped!! at 6pm

Ordered 10-26-12
[AT&T Samsung Galaxy Note II] :
Whoooo hooo! You good sir are my Hero of the day :thumbup: :highfive:
[AT&T Samsung Galaxy Note II] lordca:
i have my coming from Rogers today..
[AT&T Samsung Galaxy Note II] u921333:
So us people that has one page that shows shipped and other page says pending if we canceled the order on the one page wonder if we would still receive the phone lol
[AT&T Samsung Galaxy Note II] scoot05redss:
Ordered mine yesterday and got the shipment confirmation about 20 mins ago! Will be delivered Friday!! So Excited!!
[AT&T Samsung Galaxy Note II] ekerbuddyeker:
Wonder if the storm will affect delivery in NY...
[AT&T Samsung Galaxy Note II] rayandreas:
rdered mine on the 4th and its still saying processing... and I paid for overnight shipping. I don't understand this. aaaahhhhh!!!!!!!!
[AT&T Samsung Galaxy Note II] dflohr:
Shipped! Here Friday. Can't wait. Ordered 10/25
[AT&T Samsung Galaxy Note II] MattMJB0188:
You just gave me hope lol. Ordered on Nov 5 and my order is still processing. Called AT&T Premier and they said it should be in my hands Nov. 9th. Fingers crossed for a shipping notification tonight or tomorrow.
[AT&T Samsung Galaxy Note II] scoot05redss:
Make sure you check the link provided earlier

HERE

The normal site still says pending, but this has my order with shipping date and tracking number! Good luck
[AT&T Samsung Galaxy Note II] tdamocles:
This link did the trick! Ordered by phone on the 26th, and sent out today by standard overnight FEDEX with estimated delivery on the 8th to PA.... Awesome!
[AT&T Samsung Galaxy Note II] diehardbattery:
Shipped with tracking number, confirmed for delivery by tomorrow 3pm via FedEx. Interestingly, the shipment is not eligible for holding at the nearest FedEx location.
[AT&T Samsung Galaxy Note II] garyd9:
Interesting. Mine just updated with a fedex number and they are sending it overnight (not 2-day) for some reason. I didn't pay for shipping.

I guess my conversation with AT&T (and the karma from trying to keep people here calm) worked for me after all.

Tomorrow should be fun.
[AT&T Samsung Galaxy Note II] mick2021:
Been following this thread for the past few days. It's been quite entertaining.

I placed my order yesterday afternoon and just got my tracking number 10 mins ago. Scheduled to delivered on the 9th.

Cheers!
[AT&T Samsung Galaxy Note II] Milkman00:
I am a new AT&T customer trying to port my number from Sprint. Ordered on the 25th. Order still pending on all links. Hopefully it updates tonight (at this point I am not hopeful). I am rather disappointed, and somewhat mad.
[AT&T Samsung Galaxy Note II] ohRonaldo:
I think what folks may be missing is this: Everybody's phone shipped out today, in three giant lumps: UPS, USPS and FedEx. They're just entering the data in some random fashion, maybe by the printout attached to the pallet load of devices as they went out the door onto the carrier's truck. Maybe by the first initial of the last mouse that pooped on your box. Who knows.

Relax! It'll show up by Friday. Don't be obsessively clicking on refresh on your status page.

PS ...You know, like I am. Mine still says Pending... LOL
[AT&T Samsung Galaxy Note II] blampe:
I think you're correct and thank you for giving me a reason to hope my order from 10/25 at 5:30AM will be here before the weekend. If only Zorro McSqueaky kept away from my box, I'd be good.
[AT&T Samsung Galaxy Note II] theraker007:
haha i feel like the only one with a shipping number and no information on the shipping website
[AT&T Samsung Galaxy Note II] rayandreas:
I need some optimism right now... I'm on the phone with a rep as I type and he can't figure it out.
[AT&T Samsung Galaxy Note II] ekerbuddyeker:
Thanks for this. I laughed and sighed. Can you ask your buddy about when the rom update is coming for multiview?
[AT&T Samsung Galaxy Note II] ohRonaldo:
Imagine how much better of than I am you are!

Be grateful, you will!
[AT&T Samsung Galaxy Note II] justanothernoob:
Yeah i've been through the loop as well. My order still shows as processing when i'm logged into my account but now it shows the tracking number on https://www.wireless.att.com/order_status i'm just happy that it has shipped now i'm tryin to get it to let me hold the shipment at fedex cause mine is supposed to be delivered on Friday but I had mine shipped to my work which I forgot when I had ordered it, my work in closed on Friday. But fedex wont let me hold it i dunno maybe it will change. I'm just happy to finally know where my phone is. I've been patiently waiting but my fingernails are getting very short now....
[AT&T Samsung Galaxy Note II] ohRonaldo:
One thing though; While we're all anxious to get our hands on an incredibly expensive nicety like this phablet, can we take a moment and just think about how TRULY lucky we are, and direct our thoughts to our fellow countrymen and countrywomen who are still suffering under the horrible conditions left by Hurricane Sandy? There's a horrible snowstorm and freezing cold weather with blizzard speed winds going on as we fret about our smartphones.

Thanks.

Now...

Where the heck is my status update and shipment info?
[AT&T Samsung Galaxy Note II] Crystal_619:
Got my shipping email about 30 min ago. Shipping USPS. Got a number but of course they don't show anything yet.
[AT&T Samsung Galaxy Note II] prohackas:
I have no info whatsoever on my shipping or arrival date.

I have ordered on 10/25 through AT&T Premier and the current status is still "Preorder Processing". And when I enter in my order number into the link, I am aggravated by this error.

I'm pulling my hair out here!!!
[AT&T Samsung Galaxy Note II] T.J. Bender:
Got a tracking number via USPS. Is there any way to tell if AT&T sent these via Priority Mail? I don't have an ETA on the tracking page yet, just confirmation that the package was received in Ft. Worth (and I'm in Denver).
[AT&T Samsung Galaxy Note II] Mad383Max:
+1

This ia where i got my info from.

from a galaxy far far away....
[AT&T Samsung Galaxy Note II] justanothernoob:
Use your wireless # not your order #
[AT&T Samsung Galaxy Note II] ohRonaldo:
I could be wrong, but I don't believe that Parcel Post packages can have tracking numbers.
[AT&T Samsung Galaxy Note II] pcgate:
got my email a few minutes ago, FEDEX shows it on a truck coming from Fort Worth, Texas to Little Rock, Arkansas (where I live) and a delivery date of 11/9 @ 430pm. Woot. Now if my damn SD card would get here. Anyone else become disgusted by Newegg? Now that they've included "resellers" their shipping times have gone to poop. It used to be, if I ordered before 1130am, I'd have it the next day (they shipped out Memphis).
[AT&T Samsung Galaxy Note II] T.J. Bender:
First class mail definitely can, though. If it was sent Priority, should be here Friday. If it was sent first class, might not be here until Wednesday, and I'd be one unhappy customer.

Also, the supervisor I spoke to said that if I were to buy a phone in-store and return the one purchased online, I'd be charged a $35 restocking fee. Anyone know if that's legit? If my tracking thing says Tuesday or Wednesday, screw it, I'm going to the store on Friday morning.
[AT&T Samsung Galaxy Note II] prohackas:
Same result with the phone number i registered the order with.

Thanks though..
[AT&T Samsung Galaxy Note II] con_ritmo:
yes use your wireless number...that should work.

unfortunately chalk me up as another one that is still stuck on "processing" with no listed ship date (wireless.att. site, email link site, my order info page, etc.etc.). ordered premier at 1am on 10/25. no good. blah. we'll see what happens 11/9.

edit: i see your wireless number doesnt work either...doh!

and oh yeah, to top it all off, i had to pay 399 for the phone w/ 2 year contract. i see that you can get it straightened out to 299 with a phone call, but in the past att CSR's have changed my voice and data and msg plans about 3-4 times without my consent...because i'm on really old grandfathered voice/data/msg plans...and it took extreme hell to get my plans back every single time. i figured the 100 would be worth not having to call in to a csr again...but if the phone doesnt even arrive 11/9...grrrrrr.
[AT&T Samsung Galaxy Note II] hyjkim:
I am FAN. I have tried all the sites and my shipment is still pending. It could be something slow in the system for FAN accounts or it could be AT&T dropping the ball and pissing me off. If it's not shipped by end of day tomorrow, AT&T must do something to keep me as a customer. Money would be nice.
[AT&T Samsung Galaxy Note II] Rocket42:
Ordered my preorder on Nov 1st. I was finally due for an upgrade . Just got shipping confirmation today!! On schedule to be delivered on Friday!! Woot.

Anyone need a note 1??

Sent from my SAMSUNG-SGH-I717 using Xparent SkyBlue Tapatalk 2
[AT&T Samsung Galaxy Note II] ryj01:
Damn, mine says backordered!
[AT&T Samsung Galaxy Note II] justanothernoob:
I'm a premiere customer also I ordered on 11/4 mine has shipped there doesn't really seem to be any rhyme or reason some are shipping and some aren't just wait and see what happens...
[AT&T Samsung Galaxy Note II] aeo 37:
I have a Fan account also, so I do not think it has anything to do with that. I placed my order 11/4. I have mine scheduled for delivery on Friday by FEDEX
[AT&T Samsung Galaxy Note II] malinois16:
WOOOT! Just got a tracking number. Fed ex 2 dat service. It will be here friday!
[AT&T Samsung Galaxy Note II] Techweed:
We get it - you hate the government. Maybe FedEx can build its own network of roads and not depend on that government transportation system that is conveniently already in place. Lets see how long they'd take to deliver it then, let alone bother to build a road to the middle of nowhere. Not very cost effective you know.

Your phone will come when it comes. Stop complaining and be happy that you'll have a new device to play with soon.
[AT&T Samsung Galaxy Note II] con_ritmo:
ok, tracking number just came in literally...730pm pst...i guess checking the order status site like an ocd person finally paid off with some peace of mind. again original order was 10/25 at 1am with premier. so there's still hope for you all still waiting...
[AT&T Samsung Galaxy Note II] Rocket42:
So..i have been an ATT customer since 2004...i usually buy my phones on ebay/craigslist cause two years is just way too long! Obviously i have an att acct online and that is how i make changes and pay. I ordered my note2 from the premier site cause that is where i ended up.

Question is....do i now have to make a new logon on premier? Or can i still use the regular ol att site?? Asking cause premier sent me an email to register.....

Sent from my SAMSUNG-SGH-I717 using Xparent SkyBlue Tapatalk 2
[AT&T Samsung Galaxy Note II] Jrockttu:
Probably use the regular old site. If you're like me, I use Premier from my employer but it's an "individual responsibility account" where it's all on me, not my employer, so it won't let me create an account through Premier. The IRA account means that you're on Premier just for the employer discount, basically.
[AT&T Samsung Galaxy Note II] t1990le:
Mine's on a plane from fort worth to here. Maybe I can have mine tomorrow :)
[AT&T Samsung Galaxy Note II] ishmael2:
Ordered yesterday and have tracking number as of maybe 30 minutes ago. I got Fedex since I picked overnight shipping. I did overnight since I ordered late and wanted to get it asap.
[AT&T Samsung Galaxy Note II] jkpdon:
mine shows shipped and delivery tomorrow.
[AT&T Samsung Galaxy Note II] knowran:
I'm happy mine shipped, but I'm not happy it shipped via USPS. They always screw me over. The USPS site really isn't really reliable for tracking, but any speculations as to when they will arrive? Will this be priority mail? I don't understand why they elected to use USPS for some of the orders. I'm in Southern California.
[AT&T Samsung Galaxy Note II] Hinano:
ordered mine yesterday and its showing shipped via Fedex delivery estimated 3pm 8 November.
[AT&T Samsung Galaxy Note II] themyst:
Mine shipped Fedex, on schedule for 11/9/12 4:30 PM
[AT&T Samsung Galaxy Note II] Hinano:
Its not showing on att main website though its showing on the link listed two pages ago. Can't post the link because I'm under ten posts
[AT&T Samsung Galaxy Note II] ohRonaldo:
Hello purrrrrfect.... The https://www.wireless.att.com/order_status/ link shows that 0 of the phone and SIM have shipped, but they (didn't?) ship today via USPS with a tracking number that can't be tracked by USPS.

woo tf hoo. :D
[AT&T Samsung Galaxy Note II] Hinano:
Keep checking the site. Mine shipped out at 753pm. They are obviously updating throughout the night
[AT&T Samsung Galaxy Note II] F123D:
Ordered on 11/5. Logged in to check status and shows shipped via FedEx, arriving 11/9 by 4:30pm.

Still haven't received an email from ATT saying it was shipped yet though.
[AT&T Samsung Galaxy Note II] Hinano:
Same here, nothing showing on the main att site, but it shows under the other link, and the FedEx site.
[AT&T Samsung Galaxy Note II] ohRonaldo:
No, I mean literally. It says 1 ordered, 0 shipped, 0 backordered but gives USPS and a tracking number.

Oh, I suppose it could be going in the box or something and not yet out the door, but I think it's probably really already on its way to me.
[AT&T Samsung Galaxy Note II] saturnspike:
Haven't received an email, but I've got a tracking number and AT&T's website says it's shipped as of this afternoon. I placed the order 10/26.
[AT&T Samsung Galaxy Note II] buckwheat.phd:
Only two things in the nation's history the govt has done right, and you big-govt libs quote it all the time: The interstate system and Apollo. And both of those were built by civilians.

Tell you what - since you love the government so much you can have my PO delivery and I'll trade you for your Fedex. Then you'll have yours after their govt holiday next week, and I'll get mine tomorrow. Deal?
[AT&T Samsung Galaxy Note II] Hinano:
Come on guys. I thought Korean smart phones were the one thing that brought the otherwise divided US together.
[AT&T Samsung Galaxy Note II] ohRonaldo:
Although the Post Office has been pretty good up until the last decade when their pensions and the advent of the internet conspired to bankrupt them. I mean really, I can send a letter from my door in an exurb of Boston to my friend's door in Honolulu in 3 days. Maybe 4. For under half a buck. Pretty amazing.
[AT&T Samsung Galaxy Note II] jpinoy:
haha..

Ours must be on the same plane, as it was scanned at the same time as what you are showing on yours:highfive:
[AT&T Samsung Galaxy Note II] rayandreas:
how about these apples...

I ordered mine on the 4th with overnight shipping. Status still pending. I tslk to ATT rep and they can't figure why my order is'nt shipped. I was promised a Nov. 6 shipping date. They made a case for me and now I am supposed to be getting a call by some upper department.What does that mean? Prtty craazy stuff going on. I thought I would d one more story to the myraid of stuff posted already. What does them making a case out of this do for me and my precious note?
[AT&T Samsung Galaxy Note II] Hinano:
Just use the website a couple pages back.. the main att site is jacked
[AT&T Samsung Galaxy Note II] rayandreas:
I have used everything on this thread and then some, believe me. I am a flashaholic/android addicted fiend! I am trying everything to get this ball rolling in my favor. can I get a witness!?!
[AT&T Samsung Galaxy Note II] Hinano:
I can finally post pics!
[AT&T Samsung Galaxy Note II] ohRonaldo:
Don't forget to put in the slash in the closing IMG tag
[AT&T Samsung Galaxy Note II] PCS524:
Shipped!

It shipped today finally! I got my tracking numbers and should get it on Friday.

I was hoping to get it a day earlier but oh well. No email from AT&T though. I had to log into my account to see it.

Can't wait! :good:
[AT&T Samsung Galaxy Note II] T.J. Bender:
Does USPS give estimated delivery dates? Weird to not see any at all...