yashsingh1/xdaforums huggingface dataset:
[Nexus 4 General] rpaloalto:
Just got off the phone with google. No news or answers, just that she is sorry and understands my eagerness to resolve my limbo status.

She is forwarding my case to a specialist for the second time, I already did this on Friday.

The only thing I got was that I may possibly be back ordered. This is bull because I got my order in at 8:33 Pacific time and other people who ordered after me already have a phone.

I cant understand how google dropped the ball on this one did they not learn from the nexus 7 issue?

As far as them not knowing that the nexus 4 was going to sell like hot cakes. Cant possibly be a excuse THEY ARE THE INTERNET. There servers should have picked up on all the chatter going on for the last few weeks, the internet was a buzz. All of us knew it was going to sell fast. Thats why half of us were up all night trying to get one at midnight.

Google has so much potential. I want to be supportive of what they do or offer I want to be a google fanboy. I live right here in there own back yard. It's just very hard when the screw up like this:(
[Nexus 4 General] okplaya:
Is a hashtag needed to get it trending? I suck with social networking sites so forgive me in advance.
[Nexus 4 General] code65536:
Did you get a BO notice? When did you order? Etc.

I just wish that people who get their phones (or get shipping notices) provide details so that we could correlate it and maybe extrapolate where they are in the shipping process. Without any details, these posts just seem a bit braggy/
[Nexus 4 General] svengalis:
It would have been awesome if I could have added a bumper to my order but they were sold out at the time I purchased my N4.
[Nexus 4 General] jrush4:
I tried to order as soon as it went live, kept getting errors, eventually got my order in about an hour after. Got confirmation straight away, then got back ordered. Never got a shipping estimate, play store still shows the 13th as order date. The only correspondence with CSR was that it'd take 'up to 3 weeks' never got another word out of them.

Went into carphone warehouse to see if they had any display units in, it was the most beautiful phone I've ever seen/held, I certainly don't mind waiting 3 weeks now I've actually held it, cannot wait. Well, I'm obviously not happy about it, and free shipping would be nice, but when it comes down to it, I'm just glad I got an order in before they listed it as out of stock.
[Nexus 4 General] captaincool9:
Those people suck but are not to blame, Google is to blame.
[Nexus 4 General] Clayfree:
After seeing all the CSR conversations over the weekend I really expected to see shipping notifications going out this morning. Multiple CSRs said everything was shipping Monday or Tuesday at the latest. I have yet to see 1 person post a shipping notification today. Does anyone expect to see these later in the day or were all those CSRs just fabricating that story?
[Nexus 4 General] KonstantinKeller:
I probably will receive a scripted reply, but what the hell, it's worth a try.
[Nexus 4 General] Plexicle:
Yeah, it is. I can't add one back into the OP because I was stupid.

edit-- nevermind, added some

But it still counts in the comments. :)
[Nexus 4 General] gerbear:
An order placed around 8:30 AM PST should be processed that day as the first business day...no need to be a jerk about it. When I worked at Sprint, any phone order placed by about 10 AM PST went out that day.
[Nexus 4 General] DroidDavi:
I'm calling t mo's I can just sign up for a even more plus plan 200 Down and pay it off
[Nexus 4 General] MauriceZ:
Use the Google search engine

Can´t we just pay so that this thread is at the top of Googles own search engine? Maybe they will see it then. when they want to google something starting with "nexus 4"

Just a tip

EDIT: Whats worse than waiting three weeks? Watching germans make droptests of the N4 :P
[Nexus 4 General] bleuiko:
Mine just got changed to the 19th as well. Now they get to tell me to wait 5 business days before I call them again....
[Nexus 4 General] m0h1t:
Order : 2x N4 16gb

Order Time : 10:20 AM and 10:39 AM PST

Limbo Level 3

The date field in my play store account just updated to November 19, WITHOUT the payment hold dropping. So they must be updating something in my order apart from the payment detail.

Has there been any shipping update for others like me?
[Nexus 4 General] Novi84:
Dude, nothing was changed. It displays the last update of your order, meaning someone did something to it.
[Nexus 4 General] captaincool9:
I'm pretty sure that's just to get you off their back. I figure each call costs Google about $20 so call often and tell them you're recording the calls.
[Nexus 4 General] walloftext:
I wonder if they will change it every two days, just so we believe that the orders are being processed. Has anyone received a shipping notification today? Also, this waiving shipping expenses just doesn't cut it, I do't care about 14$, I ordered a phone for 350$, I pay more in taxes than I do in shipping. Google needs to make this up to us in some way, an official announcement would be one way to start.
[Nexus 4 General] jblack41510:
Like the turrets guy first thing I'm gonna do when I get my nexus 4 is say..... ****!!!
[Nexus 4 General] itznfb:
We should just continue this thread in Plexicle's G+ post and make it the most commented post in G+ history.

https://plus.google.com/u/0/114261440449469571809/posts/bwnLP4C4vJA
[Nexus 4 General] qreffie:
And there were issues for those diehards (myself included - still using my imported GNex). When the GNex was finally released it had issues when it encountered a radio frequency which made the volume turn down. All shipments of the device were stopped for days. The difference is last year Google spoke up quickly about what the issue was and what they were doing to fix it. Google has been absolutely silent about whatever is going on with this phone despite it being ordered from them directly. I really hope we at least get a statement from them today.
[Nexus 4 General] dagaetch:
depends on if you separate notification from actual shipping :) I got the email with tracking number on Saturday morning, but the first action on it is:
[Nexus 4 General] UCFJake:
G+ caps comments at 500.

Sent from my Galaxy Nexus
[Nexus 4 General] kkiran:
Now the idiot craigslist sellers are not even replying to their listing emails? I was ready to give them what they asked for this since I wasted a lot of time on this freaking phone. They stop responding. Probably overwhelmed by the emails? This one guy even upped the price after about 10 minutes since my email.

I regret this buying decision. I sold my Dell Streak and Skyrocket to make room fro this though I have an iPhone 5 (I blog and make money on it, so I have to buy all iPhone models no matter what!).

Not even sure if a cancellation will go properly given that I won't be here after thanksgiving weekend. I don't know what else to do. Google is such a great company with almost zero customer support experience (hardware, orders. Not software).

I also think that there was a bug in their ordering system which they might have fixed within the hour. Something terribly wrong might have happened (duplicate orders, messed up / mixed up orders or the like). I think they are working on cleansing the data and sorting it out. They must be fools to have oversold. So I think they have them in stock, just messed up transactions. Haven't seen this theory posted, so I took the honors!
[Nexus 4 General] itznfb:
They saw us coming! That blows.
[Nexus 4 General] Plexicle:
It's actually a pretty convenient place to chat, and it's public with all of the Google peeps being notified of every comment.
[Nexus 4 General] blubb23:
there is a 500 comment limit in g+
[Nexus 4 General] megapixle:
Well we'd at least tie for the longest thread in G+ history. :)
[Nexus 4 General] Kermee:
Those who received shipping notifications early Saturday morning, November 17th, looks like they finally 'Origin Scanned' them this afternoon in KY. We'll see if it actually arrives tomorrow or Wednesday.

Cheers,

Kermee
[Nexus 4 General] UCFJake:
Ha! I totally read this in Kermit the Frog's voice in my head!

Sent from my Galaxy Nexus
[Nexus 4 General] Ravynmagi:
Were you in limbo up to getting the delivery? Did you ever get an email or tracking number before the delivery?
[Nexus 4 General] itp:
Well, I've gotten the best response yet from an email to googleplay-support@google.com.

So ... that happened.
[Nexus 4 General] AmesCell:
10:56 CST
[Nexus 4 General] d4ft:
Is that a joke? Cos I actually found it pretty amusing and not the least bit angry with that.
[Nexus 4 General] a1m:
Plugging the cable in was always a bit awkward XD
[Nexus 4 General] poxin:
Except it didn't...
[Nexus 4 General] asdf916:
So...this can't be real. Right?
[Nexus 4 General] KonstantinKeller:
Pics or it didn't happen
[Nexus 4 General] jtc276:
Easily one of the most hilarious things I've read in the duration of this thread.
[Nexus 4 General] biggiephat:
I'm going to take that email as a form of disrespect. Watch your mouth and help me with the sale. Clap both y'all.
[Nexus 4 General] enviii:
I feel like ordering something from Amazon just to check if UPS MyChoice is working. Anyone else feel the same?
[Nexus 4 General] Plexicle:
If that e-mail is real, it is pretty disrespectful. We're starting rumors? Really?

So I guess this whole thing has been one giant rumor. We haven't been talking to CSRs every day and being told that "you should get your shipping information tonight." Yeah, we're totally just making things up.
[Nexus 4 General] mrkh:
Yes, everyone please post links to your Google Plus posts on this thread. The more people that hit the +1 button on these posts, the higher they'll go on the What's Hot list and the more they will be noticed.

Also, please consider adding the #WheresMyNexus4 hashtag to your posts so that this tag starts trending. This will also show up on the What's Hot page, and collect everyone's posts together. Also add #Nexus4 so that your post shows up under that tag too.

Finally, anyone is welcome to use this graph (adapted from the version in the "Great Nexus 4 Sadness Google Doc") which captures how the Play Store server(s) melted down after the Nexus 4 went on sale.

Excuse the mangled urls - I don't have enough posts to include links. If someone could post this image and proper link in a followup post, I'd appreciate it.

Graph - i . imgur . com / J7XaW.png

Great Nexus 4 Sadness Google Doc - bit . ly / UR0UyD

(BTW I didn't create this Doc - great props to the person who did)
[Nexus 4 General] cooperaaaron:
Mine still has the shipping costs attached to it, guess I am in limbo !!!!
[Nexus 4 General] MaxCarnage:
"Hello ****"...so, what he calling you F&*$face or something? Or are you afraid of your first name getting out there and him tracking you down?
[Nexus 4 General] ScottyNuttz:
So does that mean your order was TAKEN??
[Nexus 4 General] MaxCarnage:
You can order me something if you want, sure.
[Nexus 4 General] sn0warmy:
Man, I wish that was real...
[Nexus 4 General] itp:
Obviously I have no way to prove you wrong, so if it makes you feel better to call me a liar go for it.
[Nexus 4 General] Knolly:
Except that if it isn't real, then yeah, he just did start a rumor.

Just saying.
[Nexus 4 General] itp:
What kind of evidence would convince you it was real?

Wait, why do I care? I'm going back to lurking.
[Nexus 4 General] AIovanna:
Ok listen up I called again...got a soft spoken lady...asked her about my order..she said "it was trying to be processed today but is still pending"....I asked her about BO and pretty much everything else other CSRs have said...she was pretty straight forward and even though she stated if you did not get the BO email you are not on BO....

We are on backorder....those who have not received a tracking email....are the 13th, 17th or 19th will not get our N4 until after Thanksgiving...this is my take...they are leading us on...
[Nexus 4 General] enviii:
I gotta say, that e-mail was pretty cool with the Taken reference. He may have been useless in terms of helping us out, but at least it was entertaining.
[Nexus 4 General] Absent Crysis:
Soo guys, I'm a little disturbed right now for reasons beyond still being in limbo lv 1, I made a comment over at Gizmodo ( Article ) trying to bring the attention of this ordering circus act to the author, basically echoing the situations of us all in limboland, and it was deleted...twice... soooooo wtf? I'd feel a lot better about being left in the dark if I saw at least a couple articles in the techworld about the order ****storm, I've only seen one so far, from ZDNet :(
[Nexus 4 General] pitchshifter:
great, so they're just bullsh!ting us to run down the 3 week clock. :mad:
[Nexus 4 General] apolloms:
it works, forgot i orded something from amazon on sat and i woke up to a ups my choice notification this morning....thought it was going to be the phone but it was my amazon order.
[Nexus 4 General] cwhitney24:
I may be freeing one up for you guys. If it's not here today then I may cancel my order and get the note 2.
[Nexus 4 General] MaxCarnage:
Ok listen up...nothing new here carry on.

;)
[Nexus 4 General] enviii:
Going to Gizmodo was your first mistake. Go to a proper website. Not saying that they will actually read it and make a separate article about it, but at least they won't delete your posts.
[Nexus 4 General] MaxCarnage:
I actually went into an AT&T store today to look at the Note II. The temptation to give up is growing, but I'm not there yet.
[Nexus 4 General] amdhunter:
I don't think time matters. I got mine ordered an hour after the rush and it went through. I wonder if the people who had Google Wallet up and running already had preferential treatment?
[Nexus 4 General] Exel:
I had Google Wallet up and running and still haven't gotten my device shipped.

Limbo Level 3.
[Nexus 4 General] kcls:
Obvious troll is obvious.
[Nexus 4 General] munchy_cool:
where be u be?
[Nexus 4 General] bfspider:
I think that this is great. Exposure and demand will help make better things.

I doubt all 250k will insta buy this phone.

There are tons of people locked in to a contract. And only a minority of people go contract-less, or, are ready for a new phone...
[Nexus 4 General] shadvich:
$20 for a bumper? Damn, wait a week and they'll be a couple bucks on ebay/amazon.
[Nexus 4 General] bfspider:
Please read the thread, there is a "goog" employee commenting on that there are different colored bumpers.

We already know about the wired image that makes things look purple.
[Nexus 4 General] kcls:
What? 2 people got theirs in Australia? WHAT IS THIS MADNESS
[Nexus 4 General] stormtroopercs:
stop messing with me.... :( it's not even 5:30 here in california and im f5'ing the google page. :p
[Nexus 4 General] Roxy:
True, but I have a $7.77 off coupon to use. XD
[Nexus 4 General] Anouk69:
Not complaining! :D
[Nexus 4 General] richteralan:
They probably adding bumpers to the play store now.
[Nexus 4 General] klin1344:
If its $20 for a bumper then just imagine how much the wireless charger will cost.. :rolleyes:
[Nexus 4 General] TigerCourage:
Wtf!? Already in Australia? Here in Spain is 2.25 AM and still nothing!!!
[Nexus 4 General] Richieboy67:
That is 250,000 views. This is not the same as having that many viewers. Each page refresh is a view..
[Nexus 4 General] wisey18:
Just ordered my nexus 4 in AUS :)
[Nexus 4 General] bozzykid:
They are just trolling. It is not available anywhere yet.
[Nexus 4 General] kcls:
Same in the US! Why would they release it in Australia but no where else?
[Nexus 4 General] GoreTan:
Can you post a screenshot please?
[Nexus 4 General] Roxy:
I don't think the Aussies are lying... look at their thread.
[Nexus 4 General] barondebxl:
Damn.... I hate to bring a weird subject guys but I'm in a dilemma. I have someone who's willing to sell me their iPhone 5 at a surprisingly low price. I just want to buy it and then resell it to make profit and get a nexus 4 later. Is this a good idea?
[Nexus 4 General] Nucleotide:
Seriously guys... I'm not joking. I'm 100% for real. It is available to us via the Aus Play Store - and I've placed an order and received the confirmation email.

This and the other person who commented earlier is proof.
[Nexus 4 General] TwinkyOfHope:
I don't think we got any special treatment. I had my Google Wallet ready to go when I ordered and have been in limbo 2 ever since.
[Nexus 4 General] Undert8726:
Some Notice

I havent seen this yet in the posts. It may not be a huge android tech blog, but the consumerist seems to be noticing this problem

http://consumerist.com/2012/11/19/n...rs-just-want-to-know-where-their-devices-are/
[Nexus 4 General] Absent Crysis:
Oh I'm quite aware of Gizmodo's reputation, I guess I just want the gratification of our frustrations in official article form, searchable from Google. Or any acknowledgement really from the outside world that our woes are indeed real, and this isn't some weird geek nightmare that only exists for XDA users...
[Nexus 4 General] Ravynmagi:
My concern with that though is that some of us never even got confirmation emails, though we can see from our orders page that our orders did go through.

So not getting an email doesn't really mean anything to me since it seems Google even has trouble sending out emails correctly.

Though I did order at 8:35am PT, so I highly doubt I'm back ordered. But I suspect that bumper case might be holding me up.
[Nexus 4 General] MaxCarnage:
I've been using Google Wallet for over a year. Not that.
[Nexus 4 General] Poughkeepsie125:
Thanks to Amazon, and no thanks to Google, I can report that it works just fine.
[Nexus 4 General] shojus:
Better decision IMO... I have one too and am waiting on the N4 and I DON'T expect to be wowed! I want the N4 just because it's cheap and is PURE Google but I can live without it...:D
[Nexus 4 General] Absent Crysis:
This makes me feel a little better...
[Nexus 4 General] shojus:
You will get there soon my friend.... :D I am waitin with ya though! :good:
[Nexus 4 General] housry23:
I have a theory that Google has contacted the tech blogs and asked them not to post about the shopping and shipping problems. I said this in more detail and the reasons why I have this theory a few pages back, but it got buried pretty quickly.
[Nexus 4 General] Todd:
I hope you get the N4 but that Note 2 is a Great Phone I got time to play with one over the weekend. If I had the money then I would of got it on the Spot.
[Nexus 4 General] clay_cauley:
CNN iReport article anyone?

This is ridiculous.
[Nexus 4 General] decepticon:
Maybe SOME progress will be made in an attempt to hear from Google.
[Nexus 4 General] cooperaaaron:
Just called...

and they said my phone is on backorder... Did not ask about the bo email, she just said I was on back order.
[Nexus 4 General] enviii:
Let the conspiracy theory's begin!
[Nexus 4 General] GoreTan:
Just got my Nexus 4 delivered!! Woohoo so happy!

Guys, sorry, I didn't mean to post this after seeing all these replies....I bought the phone when it first released online...I'm not on limbo or BO or anything. My intentions were not to excite anyone or make people angry,etc,.

Sorry!
[Nexus 4 General] MewRai95:
Strangely being in Limbo 3 my date hasn't changed to the 19th yet.. I don't understand
[Nexus 4 General] rickykemp:
BURN HIM!
[Nexus 4 General] vexx786:
Has anyone in Limbo randomly gotten their device today? Just curious.
[Nexus 4 General] svengalis:
At what time did you place your order? Also where do you live?
[Nexus 4 General] aSquard:
Oh really? I'm still waiting on my invite, interesting game though!
[Nexus 4 General] dkotoric:
can someone please explain what the levels of Limbo are, lol
[Nexus 4 General] shojus:
Nobody does so your with the right group of people...:D
[Nexus 4 General] Exel:
I wonder why there hasn't been any shipping e-mails today?
[Nexus 4 General] MaxCarnage:
I think we should get on Twitter, start a hashtag, and start asking @googleplay and @googlenexus for information. I've posted a couple things in the #Nexus4 tag including that Consumerist article.
[Nexus 4 General] clay_cauley:
Just for you :)

http://xdaforums.com/show...ostcount=14724
[Nexus 4 General] luckylui:
Funny how there's limbo levels. You guys are funny :P

Had me laughing my ass at work. Hahah
[Nexus 4 General] Gloularis:
Did you get a BO mail? Did you get a shipping confirmation from Google?
[Nexus 4 General] MaxCarnage:
http://xdaforums.com/showthread.php?p=34283797#post34283797
[Nexus 4 General] Absent Crysis:
You are know known here as one of the HATED. Begone!

Also, some articles about our woes, so we can feel better about ourselves:

CNet UK

PhoneArena

and

ZDNet

Yet sadly, no real calls for action.
[Nexus 4 General] Vanhoud:
bah...looks like my order and anyone who ordered within the first 20 minutes were placed on backorder due to a 'glitch' according to a google csr...so aggravating!
[Nexus 4 General] xdviper:
Another theory, they're all sold out. Waiting for new batch
[Nexus 4 General] DroidDavi:
Also on androidspin.com

Written by me

Shameless plug
[Nexus 4 General] 20hall:
Same here... the problem is I will be away for vacation mid-Dec and I m worried I won't be getting my Nexus by then... :crying:
[Nexus 4 General] noizy1234:
Get out.
[Nexus 4 General] Terul:
That is awesome news! Congrats man :)

Were you a limbonian? If so what level?
[Nexus 4 General] apolloms:
because they took more orders than phones.

I'd now put google in the same category as onsale.......
[Nexus 4 General] ghettopops:
Departure scan from Kentucky :).

I was stuck in limbo till Friday/sat morn where I received UPS tracking number. No updates of UPS till noon today and got the origin scan on UPS website.(previous was UPS could not find any info on tracking number). Now my UPS says departure scan. The Pending Charge on my Discover Card was taken off Friday, now today it is back and gone through. I was charged for the shipping which I will call to be refunded.

I ordered at 12:15ish central time on Tuesday.
[Nexus 4 General] amdhunter:
Sucks. Had to be totally random then. What a crock.
[Nexus 4 General] AIovanna:
http://google.pissedconsumer.com/
[Nexus 4 General] Ravynmagi:
CSR pretty much gave me the same impression. Though she didn't say "back ordered" just "stuck in processing".
[Nexus 4 General] Exel:
Could be they're really out of stock now, eh?

Or.. UPS is lagging? Or both Google and UPS are jdiosfojgfd?

I dun know anymore. Well, I don't think I ever knew, lol.
[Nexus 4 General] miasma:
me neither
[Nexus 4 General] MewRai95:
After seeing that email I shot out my own email about my situation (and probably a lot of others here as well) I'm waiting for the response now.
[Nexus 4 General] GoreTan:
Thanks man. Nah, I was lucky to buy it online when it just released, it was just that the 2 day shipping took a while, and I couldnt resist to post something here when it arrived. I didnt expect all the backlash!
[Nexus 4 General] dkotoric:
Thanks for the explanation now I know I'm in Limbo 3, lol.
[Nexus 4 General] SefEXE:
Even if they told me it'd be here in 2013, I think I'd be OK.

At least, I would know what the deal is. Then I could cancel it. :cool:

... Honestly, I'd probably wait. ;_;
[Nexus 4 General] MaxCarnage:
Tweeted this along with some others to @googleplay and @googlenexus on #Nexus4
[Nexus 4 General] Red Wolf:
same here, i might cancel the order. if i don't received it any tracking no before friday :rolleyes::rolleyes:
[Nexus 4 General] itznfb:
So it's probably safe to assume that with no shipping updates going out today that they are out of devices to ship or they are on vacation this entire week. Let us say they are out of devices and need to wait for a new batch to be manufactured. How pissed is everyone going to be when the new batch arrives and the Play Store is back in stock, and people that place their order weeks from today get their phones before we do?
[Nexus 4 General] MaxCarnage:
Don't take offense; tons of us here bought online when it was first released (as in, minutes after the store opened online) and have had to wait with no order information while others who ordered after us have gotten their phones with no issues. It's great that you got your phone; enjoy it!