yashsingh1/xdaforums huggingface dataset:
[Nexus 4 General] ErikWithNoC:
I swear if this bull**** is right...I placed my order at 8:50am PST (11:50am EST) and received confirmation email 9:25am PST (12:25am EST). Now, apparently my card was declined multiple times and according to the CSR I've been emailing that is an error that occurs sometimes. Due to that error, I didn't receive my phone earlier and one of the reasons I received a backorder email on the 15th.

That is absolutely ridiculous. Your system error-ed out with my card and now I may have to wait up to 3-4 weeks because of it??

Still hoping I get a good email tonight...
[Nexus 4 General] ryandesu:
See, I was just told that it'd be shipping tomorrow.

I'm happy with that if it's true at least. Glad that shipping numbers went out at all tonight though.
[Nexus 4 General] krypto16:
I was told the exact same thing. She confirmed my order number without me asking, told me exactly what I aordered, when I ordered and that I only received the confirmation email after order. This is more information than any rep has had on any of my calls (this is my 4th call since ordering). She told me to expect it tomorrow whether I get a tracking number or not. She said they were behind but that my order would be here tomorrow no matter what. She alos had the nicest attitude of anyone I have spoken to yet for what that is woth :p

Not getting my hopes up but it sure would be cool if Google was actually working hard for us behind the scenes.
[Nexus 4 General] Exel:
Looool.

I've yet to receive shipping.

Guess they're done for today?

I'm waiting on the phone right now. /:
[Nexus 4 General] AIovanna:
No no no..until you actually have the phone in your hand you are still in limbo buddy...
[Nexus 4 General] Jess813:
Those who didn't get a BO email will get it by tomorrow if not Wednesday, those who got the BO email out of luck until next week or two or three....ugh
[Nexus 4 General] Luxferro:
One weird thing I just noticed. My order date went from the 13th, 17th, to the 19th earlier today. Now that I got a shipped email, and it says shipped on the play store, it says the 20th.
[Nexus 4 General] kcbboy:
they'd be foolish not to put it back on sale before Christmas time though.....**** ME FOR CANCELLING.
[Nexus 4 General] joquarky:
What? Now they're surreptitiously changing the story to 4 weeks?
[Nexus 4 General] thekooliest:
Then it would be worth something :good:
[Nexus 4 General] Euler MD:
Yep. It's a darn shame.
[Nexus 4 General] Clayfree:
I agree. I don't know where this 3-4 week rumor came from ( possibly a side comment from a CSR). Google sent the BO emails on the 15th. That means phones should be shipped no later than December 6.

There was also a CSR comment today saying the BO batch would only be a couple of days behind the previous batch. Now we;re back to calling the CSRs tomorrow for a whole new batch of stories. :D
[Nexus 4 General] NelsonTheMoron:
Got my tracking information at 17:37 PST. Hope it comes by Wednesday!! :D

On a side note, I thought it was free shipping? So why am I getting charged for shipping? (This is what the rep told me).
[Nexus 4 General] Euler MD:
I'll make the thread tomorrow afternoon, hopefully then we will have answers and an incentive.
[Nexus 4 General] dkotoric:
anyone with BO email receive shipping info
[Nexus 4 General] sublimnl:
not yet.
[Nexus 4 General] NexusIncarnate:
Same here. I think that ass lied.
[Nexus 4 General] sublimnl:
just got told its too late to cancel if you got a back order e-mail. WTF?
[Nexus 4 General] dkotoric:
well fxck
[Nexus 4 General] Radsolutionz:
lol screw that guy...
[Nexus 4 General] bmwracer0:
Yeah there have been a few so far
[Nexus 4 General] surferdude73:
Yes. Go look through 8:45-9:10 est.

A handful, 2 or 3 at least.
[Nexus 4 General] angrymachines:
Just got my shipping email at 9:02PM CST so don't give up hope if you haven't gotten one yet! I was in Limbo Level 2 and ordered my phone at 10:36:31AM CST.
[Nexus 4 General] attrapp:
No BO but still no shipping email....Ordered at 10:46am CT. Still forgotten.
[Nexus 4 General] Hawkeye9723:
HOLY ****, I JSUT Got a shipping E-Mail from Google. I got my order in at 11:40:22 EST
[Nexus 4 General] moore808:
I don't think anyone is being allowed to cancel now. Unfortunately.
[Nexus 4 General] farmerbb:
JUST got my shipping email literally one minute ago!! Ordered 9:36 MST in Utah.

They haven't stopped sending those emails for the night! Those still on Limbo Level 2, there's still hope!
[Nexus 4 General] James BlackHeron:
FML Limbo 3 hell

I want to puke. Nothing from Google. Nothing...

This just sucks. At least a bunch of L2 guys are getting their phones. That's a bright spot but the hope that the rest of us were going to have a chance was a real kick in the teeth when we realized we have been forsaken.
[Nexus 4 General] Radsolutionz:
anyone with more than one device get a shipping confirmation yet?
[Nexus 4 General] Exel:
that was an hour ago. -.-

What time is I just got a shipping email?
[Nexus 4 General] m0h1t:
Did you get a BO mail?
[Nexus 4 General] UltraNoob:
ordered 11:43 EST 2 different orders pre auth for the two orders still on card, status still says purchased november 13th and shipping out november 15th. Received only 1 BO email
[Nexus 4 General] A51Abductee:
Same message here, I just got off the phone with a CSR. Even without receiving a shipping email or update to Wallet status as of yet, my order is still supposed to arrive tomorrow.
[Nexus 4 General] Chief_rawka:
Just got my tracking number two minutes ago was a limbo #2 ordered at 1039cst
[Nexus 4 General] zizo79:
Hmmmmm
[Nexus 4 General] BBM-Lee:
gotta get ticket times down... Call centers keep employees that either:

1) Are awesome help and can deliver it in very short periods of time

2) Are crappy help and can get you off the phone quickly

Basically. they want people that get you off the phone quickly... Unfortunately good call center reps get fired for poor stats before they get good at delivering it quickly
[Nexus 4 General] xMemphisx:
Shipping email just showed up! (10:04 EST)

Ordered 2x16GB Nexus 4s (nothing else)

http://www.youtube.com/watch?v=QKcSZfY1sf4&t=0m10s
[Nexus 4 General] Acuity:
I was told that it was too late to cancel, but others were told differently. I think it depends on the person you talk to. Maybe we talked to the same woman. If you really want to cancel, try calling back and talking to someone different.
[Nexus 4 General] igotdez:
Yes!!! Finally got my shipping email from Google a few minutes ago :D
[Nexus 4 General] lesbox:
YAY! Just got my shipping confirmation email. Was in limbo 2 and ordered at 8:34 PST.

I'm so excited! I hope it makes it way here before I leave for vacation Wednesday morning.
[Nexus 4 General] 482123:
Just got a shipping notice! Yay!!! Limbo 3.
[Nexus 4 General] frankied22:
When do you guys think the tracking numbers will start working?
[Nexus 4 General] Radsolutionz:
i got my shipping confirmation!!!!!!!!!!!!!!! holy ****.... have 2 16gbs!!!!!!!!!
[Nexus 4 General] mayurolla:
You guys that are getting shipping info, was there a pending charge on your account? I don't have a pending charge anymore, I did the first couple days after ordering.
[Nexus 4 General] Hawkeye9723:
22:02 EST
[Nexus 4 General] zdrifter:
For those of you who are Limbo 2 and whose shipping info has not updated

For those of you who are Limbo 2 and whose shipping info has not updated .... just waited in the phone queue to check my status ... CSR Brittany said I will get it tomorrow. I explained that none of my status pages had shipping info and was advised 'we're having a problem with that but you will get your phone tomorrow' ... no update from MyUPS either so I'm real skeptical but was assured again I'll get it ... we'll see. So for those who ordered on the 13th and got confirmation there seems to be hope ..................
[Nexus 4 General] Clayfree:
I take that as a good sign. If the BOs were really going to take 3-4 more weeks I would think they would be happy to let you cancel. My guess is we will see them sooner than 17 days
[Nexus 4 General] Hero_Guy:
Still no updates or changes here. Level 2 limbo :(

Also am I the only one who hasn't gotten to talk to a female Rep?
[Nexus 4 General] nyijedi:
Finally. Limbo 2 on both an N4 and N10 ordered at 11:34am EST and 11:36am EST respectively. Got shipping confirmation on both at 10:04pm EST.
[Nexus 4 General] Euler MD:
AND SO IT BEGINS ONCE MORE
[Nexus 4 General] AmesCell:
Got my shipping notification. Tracking shows nothing.
[Nexus 4 General] kcbboy:
whenever it hits the first scan. Until then nothing will show.
[Nexus 4 General] ErikWithNoC:
If you ordered multiple devices just to sell one or more of them, I hate you. Literally.
[Nexus 4 General] shojus:
Just got my shipping!!!! Limbo level 3
[Nexus 4 General] junks2010:
Yeah, I got the same answer from a rep. I hope he didn't lie.
[Nexus 4 General] silver91342:
How am I still in limbo? 8:34am PST order
[Nexus 4 General] renegadeMind:
Is everyone getting shipping confirmation except me?? WTF is happening and how do we track this freaking thread which is getting out of control?

Can we get an estimate of people in LL3 receiving shipping confirmations?

O Nexus 4... where art thou?? :(

---------------------------------------------------------

LL3 - Order time: 15:15 EST

---------------------------------------------------------
[Nexus 4 General] angrymachines:
No? It is currently 9:08PM CST.
[Nexus 4 General] Chief_rawka:
Nope.
[Nexus 4 General] sublimnl:
not me.
[Nexus 4 General] bmwracer0:
First I get the email that I'll get it tomorrow, now I get the "you'll get it in 3 weeks email". Quit toying with my emotions!
[Nexus 4 General] Hero_Guy:
Grr why wont xda let me "thank" you

same exact situation here :(
[Nexus 4 General] aSquard:
Same I ordered ONE 16GB Nexus 4 :(
[Nexus 4 General] aDVnatgae:
Hey

I coulnt order on november 13th.

When will I able to buy it. any news?
[Nexus 4 General] Exel:
Read that wrong, sorry!

7;09 here.
[Nexus 4 General] ErikWithNoC:
nefibweobe Really?? What time did you order?
[Nexus 4 General] UCFJake:
Did you get the backorder email?

Sent from my Galaxy Nexus
[Nexus 4 General] Shadowguy:
My heart is broken....I have no email....im on back order f*** it im calling to cancel i cant take the pain. :crying::crying::crying::crying::crying::crying:
[Nexus 4 General] ketonkss4:
*Gets excited after seeing everyone getting shipping confirmation* Checks email....facepalm.

So... Limbo 3's is there any lucky ones among us? (Confirmation+BO+No Shipping info)
[Nexus 4 General] James BlackHeron:
If you really want to cancel then call your credit card and tell them to refuse charges. Tell them you won't pay and they will block the transfer when it comes. That'll trip out the order sure as heck. If they send the phone anyhow then you just got a free phone...
[Nexus 4 General] bizziet:
Spoke to a rep and for what its worth she was trying her best to get me answers and seemed semi competent. She said just like the Nexus 7 some orders will arrive before the tracking info gets to the owner. She also advised that if you are concerned that you are on back order and unsure they now have the capability to see if the orders are on back order or able to be shipped. She said that was something they didn't have the ability to do initially. I still haven't gotten and confirmation of delivery for tomorrow but she promised it would be. HOLY SWEET BABY JESUS !!!!! As I am typing this i just got confirmation from Play that my item has shipped!!!!!!!!!!!!!! AMEN and praise JESUS !!!! THERE IS HOPE . My fellow limboers stay strong there is safety in numbers. For those concerned I ordered at 1149EST and had the same refresh issues. I never got a BO email but on Thurs a rep emailed me and said my order was back ordered which had me worried and now that I have confirmation that it is shipped it lends credibility to what the rep said tonight about them now having access to see if you are indeed really back ordered. Sorry for the long email just wanted to help as many as I could since I was ready to eat a m'fing face off the first person I saw with a Nexus!!
[Nexus 4 General] Clayfree:
A Limbo 3 confirmed???
[Nexus 4 General] mayurolla:
Anyone not have a pending charge and get shipping info?
[Nexus 4 General] raycpe:
So you originally received a Back Order email?
[Nexus 4 General] the1onewolf:
Okay everybody join in.

Limbo Team 6.

Mission statement:

Pick your squad, call Google CSR, say the lines.

Green Squad:

Continuously say or say variations of "Take me to your leader", "Engage!" "All your nexuses are belong to us", "It's a trap", "I want to believe", " It's a robot. Ash is a god damn robot," "Scotty beam me up!" or any other various sci memes. Make as many weird alien noises as you can. Personally I really like the zergling noise, chest burster noise or yell in Klingon.

FreedomWatch Squad:

Continuously say or say variations of "I'm here to fight socialism", "Redistribution is bad", "Who is John Galt?", "Show me your birth certificate ... I mean give me my tracking number please ", Scream "THIS IS CAPITALISM BABY" if you bought more than 1 phone and then proceed to ask for as many free things as possible.

AppleFanboy/girl Squad:

You have a special mission: Go start a riot in front of Google, show off your apple bling and then bend over backwards and conform to authority.

Limbo Oppa Squad:

Assemble on 11/26 and do a flash mob dance all over the google campus in mountain view, ca. And no, there's no point in doing it this week because Google's probably off.

Or make your own squad and do something equally wry and sarcastic.

Remember: No Pity! No Remorse! No Fear!

.
[Nexus 4 General] Kushblow:
UPDATE ON MY BACKORDER FOR FELLOW RAGERS

So I called Google support like 10 times in a row to piss them off lol. My situation:

- Backorder email

- 1 16GB nexus phone

- Ordered 13th 11:41am, est shipping 15th

- No other changes

This guy pulls up my file and he says that my order is processing in the warehouse, and should be shipped out this week. To my surprise he also says "since your phone isn't backordered it should ship this week", which makes absolutely no sense and is contradictory to everything that is just in this world.

I've honestly had about enough. I'm tired of wasting my time calling some strangers every day hoping for some news. It's like we're all junkies waiting on a crack fix.

****ing bull**** just tell me when the phone will come for christ's sake THIS WEEK or NEXT WEEK or THE WEEK AFTER it doesn't take a goddamn Tesla to figure out production line supply.
[Nexus 4 General] Euler MD:
its confirmed
[Nexus 4 General] bhazard451:
Just got my shipping confirmation!!! Thank God. Was in Limbo 2 up to this point, ordered 11:37am est.

I almost bought an exhibit 4G just to have a working phone. Glad I saw the Android Police tweet and cancelled.
[Nexus 4 General] xMemphisx:
Ordered: 11:33:57 AM EST (2) 16GB Nexus 4

Confirmation Email

-- Nothing --

Shipping Confirmation email 10:04 PM EST

http://www.youtube.com/watch?v=QKcSZfY1sf4&t=0m10s
[Nexus 4 General] kcls:
About my earlier remark about "How much would someone offer for the phone", I was just kidding ;) No hate please!
[Nexus 4 General] vexx786:
I hope all of you guys get your shipping notifications soon. Sucks that everyone has to wait so long, even those who ordered every early.
[Nexus 4 General] UltraNoob:
JUST HAD MY FIRST ORDER SHIP (11:41 EST) at (22:06 EST), 2nd still pending
[Nexus 4 General] wyldtek:
From Limbo 2 to SHIPPED!
[Nexus 4 General] aadelgrossi:
Been tracking the thread for days now, but this is my first post lol...

For those on Limbo 2, new wave of shipping confirmations. Keep holding on!

Order Date: November 13, 2012 8:45:39 AM UTC-8 (I am on CST, it was around 10:45 probably, 11:45 EST)

No BO email, order on Play Store updated to the 17th and today to the 19th.

There is also a 01 on my tracking number, maybe Next Day shipping?
[Nexus 4 General] zdrifter:
Guess I'm a 'thankless b'

;o) ... update to my post just above .. not 5 min after my CSR conversation I got shipping confirmation ... just a coincidence I bet ...........
[Nexus 4 General] shojus:
11:45 EST but I have one more order to go for a total of two N4 16gb
[Nexus 4 General] Poughkeepsie125:
I was in limbo - no contact from Google, order date changed from 11/13 to 11/17 to 11/19....

I just got a shipping notice.

I hope this means a bunch of us are going to get phones this week.

Good luck all!
[Nexus 4 General] stumpyz9:
Im watching american dad, stan seems to be stuck in limbo like a lot of you guys. Your not alone!!
[Nexus 4 General] Radsolutionz:
how do u know if its next day air or ground?
[Nexus 4 General] ryandesu:
Did you get a backorder?
[Nexus 4 General] Acuity:
By getting in on it you're already so far ahead of everyone else. The odds of you even getting an order in were so remotely low that it's probably not worth canceling. The only reason I was considering canceling was because later this week my VZW month rolls over, so it would be at least a month before I could even use the thing.

Unless you have another phone you want more than the N4, stick with it. You can do it. I believe in you. :good:
[Nexus 4 General] thekooliest:
Lol, I enjoy seeing this from you every 50 some posts.
[Nexus 4 General] the1onewolf:
I hate to be that guy.

But but but...

You're
[Nexus 4 General] dubt17:
About 4 minutes after the play store started selling Nexus 4 8GB, I clicked add to cart. Everything went smooth until my AMEX declined, so I went back and after about 3 buggy tries I ordered with VISA. Later that day it charged me 3 times, I called customer support, and the representative said she would fix it so I received just one device. Sure enough in the morning of the 14th, ALL charges were gone. Here is information of the order that went through:

Order Date: November 13, 2012 9:02:52 AM UTC-8

Received confirmation email.

No back order email.

About 8 minutes ago I received a shipping email from google.

I was even emailed by a representative that I was on back order and wouldn't get one for 3 weeks. Well, I'm getting it tomorrow.

I hope this helps guys, some more information is I live just north of Dallas in Texas, and I bought the 8GB version.
[Nexus 4 General] ErikWithNoC:
God I really hope I get an email soon. Ordered at 11:50am EST. Please let it be so!
[Nexus 4 General] wngmv:
Got it. Out of limbo now. Limbo ii 1 16gb, ordered 11:42 est.

I cant believe it. Nothing in the UPS but its there.

Best of luck the rest of you guys. I truely think as long as you are not in limbo you will get the shipping info tonight.
[Nexus 4 General] surferdude73:
Word

legit

Rough mental estimate from viewing ALL of tonight s posts following shipping confirmation put LL3s at 5/6 confirmed.
[Nexus 4 General] marnel47:
Wow that was interesting, finally broke down and called the csr number in my confirmation email, sat on hold for like 37 minutes explain my question to the rep and he's like oh well ahhhh i'm actually in charge of apps/books/music not devices but I can give you the 800 number for devices. I kindly said I've been on hold for 35+ minutes and i'm not going to call again.

He was actually very polite and said let me see if I can help you, puts me on hold comes back and gives me the explanation of the pending which I said didn't make sense to me. He then asked if I could get put on hold for another 2 minutes while he got some more info. THen come back and says I have some very good news if you ordered on the 13th we will be overnighting the device and you should have it tomorrow, and just so I could guarantee my work, i've forwarded your order over to your shipping dept to make sure it get's handled. I took this with a grain of salt but felt somewhat satisfied and before I even finished with the survery i had a google email saying it shipped with tracking! who knows if this is coincidence but made sitting on hold for 37 minutes worth it!

ordered at 8:32pst - confirmation 10 minutes later, no other communication - 1 device.
[Nexus 4 General] red12355:
Got a order shipped email at 9:04. LL2.
[Nexus 4 General] ksocoolwitit:
Just got this email from this CSR I just spoke with:

"Hello Keith,

Thank you for contacting Google Play. First of all, I want to apologize for the confusion. Please note that the automated delivery estimate date is based on typical shipment processing and does not apply to Nexus 4 backorders. Nexus 4 backorders are being delivered based on the order in which they were received. If you receive a shipping confirmation email, then you will be able to track your delivery.

We are working to ship all items in your order as quickly as possible within the 3 week timeframe. You will receive an email confirmation as soon as your order is processed and on its way.

Thanks,

Kianna

The Google Play Support Team"

Looks like its going according to what time you placed your order. I placed mines at 3:51 PM CST
[Nexus 4 General] pinoyz:
Just got my shipping email!!
[Nexus 4 General] DanielMena9:
My story, I'm at Santa Barbara, CA:

I called Google play around 3:00 pm PST today and the agent I got a hold of knew what he was talking about for the FIRST time. (I have called about 5 times).

He told me that on his side there was a problem pushing the payment through. He placed me on hold and said he was going to type an email to a shipping specialist to have my phone cleared for shipping. He said it was going to ship later today.

Lo and BEHOLD! at 7:05 pm PST I receive a shipping confirmation just as I was on standby waiting to talk to a Google.

Moral: Call Google and see if your payment has gone through on their side and have them clear your device for shipping.

I wonder if I can have my shipping refunded????

Anyone trying to get their shipping refunded?
[Nexus 4 General] jmejiaa:
What time was your order?
[Nexus 4 General] [hfm]:
I'm level 3 with you.. But you're wrong, you did get something from Google, a BO email saying up to 3 weeks.
[Nexus 4 General] jojoevo:
Just received my shipping email! 10:07 Previously limbo 2 ordered 9:06pst 11-13
[Nexus 4 General] Raptor5150:
**** YOU DALLAS PERSON xD

ARLINGTON and nothing!
[Nexus 4 General] lollicup04:
Order Has Shipped Finally!

:victory:

Was stuck in Limbo 3

Order date: Nov 13, 2012 8:39:27 AM PST

Shipped: Nov 19, 2012 7:02 PM PST

Btw does anyone know how to tell whether your order had the shipping fee waived?

Edit: Sorry guys I actually got the Limbo Lvls mixed up I was actually in Limbo 2
[Nexus 4 General] stumpyz9:
Lol that's fine, i should've known better since i am posting on the internet.
[Nexus 4 General] keda:
I ordered 2 devices at once to cut the shipping cost, got back order email, still no word from Google.

Any of you got your order with multiple devices shipped?

Thanks
[Nexus 4 General] shojus:
Hang in there! Your getting it! I am waiting for my second order to be updated as well and just called customer service and they ARE STILL SHIPPING!! :D
[Nexus 4 General] kgeissler:
LL3'ers, what time did you place your order? I ordered mine at 12:42PM CST.
[Nexus 4 General] UltraNoob:
Look if you were charged the full amount?
[Nexus 4 General] ksocoolwitit:
3:51PM CST
[Nexus 4 General] m0h1t:
3rd Limbo Level 3 person in the past 15mins to get his item shipped
[Nexus 4 General] t4t3r:
Agreed :D
[Nexus 4 General] Euler MD:
3PM EST
[Nexus 4 General] UCFJake:
2 16gb (one for the GF) at 11:56:28am EST. Confirmed LL3 with BO email.

Sent from my Galaxy Nexus
[Nexus 4 General] the_r2d2:
I ordered at 12:01 pm est
[Nexus 4 General] xMemphisx:
Yes. Ordered 2x16GB... just got the email about 15 minutes ago
[Nexus 4 General] sturk91:
8:43:42AM PST. LL3, no shipping email.
[Nexus 4 General] ErikWithNoC:
OMG OMG OMG OMG :D

8:50am PST or 11:50am EST

No shipping email...yet
[Nexus 4 General] enviii:
Limbo 3 - Ordered 2:15 EST and got BO email and no changes on play or wallet page.

No shipment yet.
[Nexus 4 General] mchimney:
anyone get their tracking number to actually work yet?