[Asus Transformer TF700] Blairware:
So will we all, bud. So will we all.

Exactly - say what you want about "contracts" and You knew what you were risking and all that, Asus did a horrible job in developing firmware for the entire Transformer Line, in a downward spiral starting at TF101 - By the end of the Prime, they were asking XDA members to test FW releases, and what they released was commensurate with that type of non-professional methodology - in other words the worst releases were the last ones before JB. Things seem to be going from bad to worse with TF700, as JB had issues,at .16, wait here comes .18 which breaks more than it fixes - and reviewers still praise Asus for "Constantly delivering updates" - I would take even a small amount of quality over the quantity "throw it against the wall and see what sticks"approach.

Finally they said point blank: "Your motherboard is defective." How does putting a custom recovery (and stupidly a "boot to recovery" app that, if the op had researched more, he would have avoided, make a motherboard fail? Even the overclocking analogy was off, as nothing of the kind was done here. Nothing more than trying to overcome Asus's poorly developed firmware.

And their refusal to let him speak to someone up the chain? That one would have gotten my blood boiling, and I would have FOUND OUT who is up the chain, right up to CEO Jonny Shih, and everyone in between. There was NO REASON to deny him a fix. It;s called being customer-centric, instead of "One size fits all" because they are finding out the one size does NOT fit all, and that is why they remain forever a small player compared to companies like Samsung or Apple. Shoot, I don't even belive they can assemble a TF700 without SOME defect - I went through 8 of them before realizing there was something wrong with each and every one. From cosmetic stuff to outright broken hardware. Yes some folks got decent hardware right off, but how many had to play the "lets see if the next one has a problem" game with their retailer.

For anyone who believes that Anus is fully in the right to deliver sub-par products, offer a free "blow your warranty" tool as a ray of hope for techies who hope to fix these problems (but not fully unlocking the device, so a time bomb is now in the average"semi-technical" purchasers hands) I have news for you. These tactics will not get them to a bigger, better place. Check out their financial reports; compare them to companies that respond when customers ask for a review of their situation. And please... save the "Take your money elsewhere if you don't like it BS. Most customer only find out how bad the situation is after they are past the return period for a purchase, finding out that all those glowing reviews were either paid advertising, or just blind.

When REVIEWERS make comments that all 3 of the tablets they got from Asus have screens that creak and are separating from the frame, and that the one he was demonstrating "seemed like it would probably break in the next couple of days" (yet went on to gush about how it was the best tablet EVER! Even though the stock browser crashed so bad he had to try 4 times to get it going again, LOL

http://www.youtube.com/watch?v=L-X-AGnftUE

Anus is in for some hard years if they don't change their culture to support their customers, not by all these efforts to protect themselves. If they would do the right thing, they wouldn't HAVE customers bad mouthing them in these forums.

And while it may be 5% of their customer base in developer forums, that 5% has more clout toward their bottom line than 50% or their "average customers" that will never say a word, or visit a PUBLIC forum to weigh in on these tactics.