yashsingh1/xdaforums huggingface dataset:
[Nexus 7 General] AngeleDei:
What I DO know about the quality control for the Nexus 7 is that in the three places I asked about faulty returns, each of them told me they had seen a lot of returns.

Tesco offered me a refund straight away (I asked for a replacement) as they said they were receiving lots back and would not recommend replacement for what appeared to be a design issue. Currys told me they had "quite a few" returned and HMV told me they had dealt with a number with defective speakers (though no screen lift in HMV).

So, certainly in those 3 shops, quite a few people had taken the things back. Its quite likely they didn't all go home and Google this forum and let everyone know.

I didnt ask for a ratio of returned vs not returned, (doubt they would have told me to be honest), but Tesco's actions led me to believe that the issue was significant. I am sure that there are people who have perfectly functioning Nexus's and I'm sure there are people who are "putting up with" the screen lift / spongy feel etc (I nearly did myself and then thought that it should not happen and could get a lot worse and crack the screen), but despite what some people here say, there are - sadly - a lot that are faulty and there IS a design fault. You dont remove screws just for the hell of it.
[Nexus 7 General] Copitox:
Apparently the importing agency gives me 3 months of warranty, that covers any product failure, so I can ask for replacement or refund.

Still, being an importing agency, they don't have piles of devices. So I'll buy it, and i'll just ask for a refund in case something's wrong. Might try and buy a later batch.
[Nexus 7 General] erica_renee:
Thats not so bad then.. Good Luck on getting a great unit......
[Nexus 7 General] demandarin:
Just buy it. As long as you get it with warranty, you will be OK. I have 2(8gb & 16gb) and have been working great for me. Nexus 7 still the hottest 7in. Tablet around ;) plus look at all this xda support we have for it. For the price, it cant be beat. Best bang for buck.
[Nexus 7 General] Copitox:
I'm reading in another forums that the faulty device rate seems to be lower now. We might have to wait and see.
[Nexus 7 General] Nexx9:
Good build quality tab, Nex7 is

I'm just thinking out loud, and was hoping to get some input from a community of N7 owners. Maybe some of you are or were on my same situation.[/QUOTE]

Bought the 8G version when it first came out. Flawless but eventually got lag, which got fixed with the firmware update. So I have a perfect 8G 7. Bought a 32G Nexus 7 a few days ago and it's flawless. No lift, no lag, nothing wrong with it. Score: 2 for the home team.

It's easy to get the wrong impression when you wade into forums that pretty-much exist for problems and complaints, hacks, improvements and all the rest. Nature of the beast.

Order to your heart's content. Chances of your getting a flawed device are minuscule.

Nex (an alias I've had since 1982 on the boards)
[Nexus 7 General] skibadee:
I've had 2 bad ones, one I got replaced, the other refunded from Argos (c80s). I was going to wait for the 32gb version and hope they are better quality.

Having heard they still have issues I'm now waiting for the n10 instead. If my s1,s2 and s3 are anything to go by (I know not everyone's have been perfect) i'd rather go with a Samsung build.

As for saying that us xda users are the only ones 'whining' etc. Could it not be down to education. I wonder how many people out there that don't read xda forums, have an issue they won't even notice until something actually falls off!

By then they could find the warranty has expired when it could have been sorted, IF they'd spotted it earlier?
[Nexus 7 General] lukems:
My experience:

Nothing wrong with the one I received, I think the build quality is very good for the price, in not an ASUS fan but this device does exceed my expectations.

I use it daily and often just unlock it to flick through the screens and lock it again just to admire it.

One satisfied customer.

In your position, I would be hesitant to buy anything without warranty. Defects happen. There has been a dead pixel on my HOX since I bought it, it's at the bottom of the screen over one of the dock buttons. It doesn't bother me, albeit if it was in the centre of the screen I may have done something about it.

I would not be happy if I bought the nexus, it had a defect, and I could not return it.

Defects aside, it's a lovely tablet and it makes me appreciate raw android and Asus products a little bit more!

Sent from my HTC One X

===================

HTC One X

Google Nexus 7
[Nexus 7 General] fabstorres:
I'm from Chile too. A friend brought me back from the States and N7 16Gb and it doesn't have any issue, nor the screen or the edges. I've been using it for the last 2 months and is great.

Saludos

Fabiola

:)
[Nexus 7 General] FallN:
I'm on my 3rd with a 4th replacement soon to be on its way. :(

Each one I get is incrementally worse than the last. Not only do I have hardcore screen lift that feels as mushy as a slice of wet bread but some really nasty screen flicker issues and a Power button that's so badly dented in I have to use my nail and several attempts to turn it on/off/sleep!

Zero quality control. :thumbdown:

Maybe you'll be lucky and get a non-defective unit. Or maybe you'll get stuck with what feels like never ending returns and RMAs. :(

Sent from my Nexus 7
[Nexus 7 General] nvnmula:
I'm from Chile too. I imported mine through "eshopex". My unit has almost all of the problems described here. I'm enjoying it all the same, but quality control is obviously very bad for this product. Or maybe they designed it this way to cut costs and thought most people won't mind (which is probably true).

Anyways, I saw this new site "buscalibre" is offering to import the Nexus 7. Are you talking about them? If you end up ordering, could you report back on how it went? It seems like a great option for buying stuff not available here, as they offer at least the standard 3 months warranty. When you import through eshopex as I did, you're completely on your own.

Also, take notice that Asus has international warranty, but it doesn't apply in South America (they clearly say so on their web site). They have an official service partner in Chile, but you have to pay for the repair yourself.
[Nexus 7 General] Copitox:
I didn't know about eshopex nor buscalibre. I'm looking at two different importers; Basileus and Nexus7-chile (google them). Basileus offered me 32GB N7 with 3 month warranty for $195.300, and Nexus7-chile fore $209.900 (pesos). Anyway, I don't think i'll import it right now. I think i'll wait until february or march, maybe there'll be better batches then.

ps: raro hablarle en inglés a otro chileno jajaja.
[Nexus 7 General] can teh man:
Sorry, but you're a prick.

When I have to pay my hard earned money for a device, it shouldn't have glaring flaws right out of the box. On the specs, I certainly didn't see light bleed and defective bezel listed.
[Nexus 7 General] najaboy:
Statistically, the xda user base is irrelevant because it is not a representative sample. As such, any conclusions based from that premise are logically flawed right out of the gate.
[Nexus 7 General] ingenious247:
If it were any other device, I might agree.

But it's a Nexus. I would say the XDA user base is a perfect representative sample.
[Nexus 7 General] mertzi:
Those who see faults are perfectionists, like me. Those who dont see them are those who dont care if they put up a shelf and its not 100% straight. I have changed 6 different tech products this year, 3 htc one x, gave up and got an sgs3, had to exchange that one once too and now im going the send in my nexus 7 because of the screen lift and a lot of bl bleeding. I imported mine too so I had to wait until it was released here in sweden before i could make a warranty claim and asus sweden said I had to wait til november so im going to call them again tomorrow. Anyhow, my point here is that QC is low prioritized nowadays with every manufacturer and they will have probably a 1 in 5 flaw ratio to keep the production tempo up. And they now that a lot of these will be bought by non perfectionists who wont see what we picky people will see. If you are a perfectionist I wouldnt recommend you buying one. I knew about the common issues but because i thought it was so cheap I figured i could live with a little screen lift. Unfortunately it is way to much on mine to accept.
[Nexus 7 General] najaboy:
A nexus device that was hyped as an inexpensive but capable alternative to the iPad. As such, consumer adoption spreads well beyond the boundaries of those who sought after it due to the pure Google experience. At the time of launch, many in the media gave it wide exposure stating that it hit the sweet spot on terms of price and functionality. The $25 Play Store credit also helped cement it's appeal to the budget minded.
[Nexus 7 General] stockwiz:
I don't consider myself a perfectionist, however I do consider uneven seating of glass and raised glass of any degree to be a design flaw that needs fixing, thus I have not bought a unit yet. That and I don't really 'need' one, so I'm waiting until the spring, maybe they'll have a fix that involves more than removing screws by then.

The problem is that this sort of flaw greatly increases the chance of glass breaking in an accidental fall, a fall which is then blamed completely on the user when in reality this design flaw was part of the issue. Glass needs to be seated evenly with it's edges protected from exposure. My droid 2 phone's bezel encases the edge of the glass which explains when it's so durable to a degree, that and smaller pieces of glass are less likely to crack than larger ones of course. :)
[Nexus 7 General] warmonked:
totally agree. The "It's only $200, so get over it" argument doesn't work for me.
[Nexus 7 General] ingenious247:
Agreed. However the word of mouth at many retail outlets is a fairly high return ratio. So what's that tell you? I'm sure it's not just xda users buying them and returning them..
[Nexus 7 General] ExploreMN:
Word of mouth at many retailers? What does that tell me? It tells me you talked to one sales guy at a store that told you what you wanted to hear.

If you can't cite a valid source it doesn't mean much of anything.
[Nexus 7 General] AngeleDei:
I talked to 3 sales guys in 3 different stores and I was considering getting a replacement Nexus and was discussing the pros and cons of the items when they told me. I would - personally - have expected a sales guy to lie and say they've never had a return when I asked, because then I would have thought they were much more reliable. The fact that these sales guys didnt lie suggests there is too much to hide.

End of the day though, the sodding thing has a design flaw. You do not leave out screws and leave others loose for no reason. If this was a car, you would be having a massive recall. I cant understand why people are "putting up" with such flaws. Certainly, the ipad i bought my fiancee some months ago has no screen lift, light bleed, rippling, creaking, buggered speakers or dead pixels and she has used it constantly. My nexus went from apparently perfect to creaking, light bleeding, rippling and lifting inside of two weeks of light use. Yes they are different prices, but there is such a thing in (UK) sales law as that items are of acceptable quality. In what "appears" to be many cases, that is just not the case with the nexus.

As you can see from the extract below, the Sale of Goods Act states the item must be durable and the appearance and finish must be of appropriate quality and it must be free from minor defects. Mine sure as hell wasn't

For the purposes of this Act, the quality of goods includes their state and condition and the following (among others) are in appropriate cases aspects of the quality of goods—

(a)fitness for all the purposes for which goods of the kind in question are commonly supplied,

(b)appearance and finish,

(c)freedom from minor defects,

(d)safety, and

(e)durability.

I mean sure, people can by all means accept the defects on their nexus and tell themselves that anyone who doesnt has OCD, but that doesnt alter the fact that the nexus is coming out with a flaw which ASUS have not properly corrected. Until that is resolved, I would not recommend getting a unit that appears prone to left hand side problems due to its poor design and build quality.
[Nexus 7 General] CreepyDroid:
Are all these quality check problems only related to the 8 GB version or they also affect the 16 and 32 GB ones ?
[Nexus 7 General] AngeleDei:
The Nexus 16 I bought had missing screws on the left side and the latest October build 32 gb Nexus's also continue to have missing screws. I've heard that the power management (I think) unit in the 32 gb Nexus has changed, but nothing else. So it is "currently" all. The design is the same for all size models.
[Nexus 7 General] JaSauders:
Not to question your story in the slightest, but I do have to wonder why people continually compare things to Apple products (unless you were doing that based entirely out of personal experience). Apple has had some extremely significant design flaws over the years that are absolutely inexcusable, which makes me wonder why people still hold them to that standard. If you search on Google for iPad flaws and do some reading, you'll see the iPads have had quite a few issues too. Fun fact - I just noticed my HTC phone has screen lift in the lower left corner. I'm not excusing this at all, you have every right to be irritated, and in some ways I'm envious of the UK laws because as time goes on the more I think the UK government has a higher degree of logic than the US does... Point is, if I bought an iPad, I'd absolutely be scanning that bugger over time and time again to make sure it was in perfect shape - much like the N7. They, and any other device, are in the same boat of a particular product category I'm somewhat OCD over: electronics. :good:

I also question why ASUS would leave out those two screws. At the same token, I also wonder how Apple thought it was an acceptable solution to hand out cases for their problematic iPhones with antenna issues. I would think it would make more sense to utilize the washer trick and leave all screws in, but who knows. There's always more to the story, and a lot of the time these stories on these forums get spun out of control based on our own findings when we weren't seeing what was happening behind closed doors. Missing screws is a definite :confused: but I'm still super curious to know exactly why ASUS did that and thought "This is a good idea." After all, missing screws only enhances the flexibility of the screen, which of course adds the oil slick effect under pressure in certain areas, etc. Eh, guess we'll never know.

On that note, what are you planning to do with your N7? Are you going to escalate it and get it repaired or refunded?

This happened on the 8 and 16 for sure. I've heard of a FEW issues coming about with the 32GB model, but they don't seem to be as extensive as the 8/16 ones. Then again, the 32's are pretty new...

I have a 16GB that had screen lift and ultimately my screen cracked. After a small battle with ASUS I had it repaired for free, at which point my unit came back with no missing screws yet significantly less screen lift to the point it's nearly gone. I wonder if a lot of this has to do with the amount of torque some of these screws were turned to.
[Nexus 7 General] AngeleDei:
JaSaunders, I took the 16 gb Nexus back to Tesco for a replacement. They instead said it was a design flaw and they would give me a full refund instead.

Oh and you're right about Apple. I dont hold them in great esteem, especially not since they started preferring legislation over innovation. I was just comparing the two devices.

Humerously enough, her ipad has died since I posted the above. So it needs to go back to the store. It looks like an update came to it overnight and she'd left it turned on and unplugged. So its now refusing to turn off, reset, charge or screw all, apart from sit there saying it needs charging.
[Nexus 7 General] ArRaY92:
I just got my 32gb CA0 Nex7.

I am so lucky to have tried it out in the store, the first one I got was borked, it hanged on first startup and there was no way to reset it. The second one I got is flawless, only issue is the flickering backlight, but I think I can live with that. Going to unlock it now.
[Xperia Arc Q&A, Help & Troubleshooting] tajimura:
When I connect my Arc in fastboot mode, Flashtool on my home PC recognizes it as connected in flashmode. If I connect it in flashmode, it is recognized as flash mode, as it should, but again, fastboot is also recognized as flashmode. I tried to remove GGSEMC drivers, but no luck - when I connect phone in fastboot mode Windows recognizes it as S1 Boot Fastboot unknown device first, then suddenly it changes to SEMC Flash device and driver for flashmode is auto-installed.

What can I do?

Hä bir uzakdagy jaýdan ýiberilän-leý! :)
[Xperia Arc Q&A, Help & Troubleshooting] SXUsr:
Use USBdview and remove anything S.E, reboot your PC and try again.
[Xperia Arc Q&A, Help & Troubleshooting] tajimura:
Will try as soon as I get home. Thanks for the answer ;)

Hä bir uzakdagy jaydan ýiberilän-leý! :)
[Xperia Arc Q&A, Help & Troubleshooting] tajimura:
Tried that and no go, still the same. Bad :(

Hä bir uzakdagy jaydan ýiberilän-leý! :)
[Xperia Arc Q&A, Help & Troubleshooting] dslrfans:
try install driver from transtool instaled

may be on your pc c:/transtool/driver
[Xperia Arc Q&A, Help & Troubleshooting] tajimura:
Already done that. Still the same.

Hä bir uzakdagy jaydan ýiberilän-leý! :)
[Xperia Arc Q&A, Help & Troubleshooting] electrash:
Use menu button when conectin not back

Sent from my LT26i
[Xperia Arc Q&A, Help & Troubleshooting] StateOfMind1976:
Is your bootloader unlocked?
[Xperia Arc Q&A, Help & Troubleshooting] tajimura:
Yup. The official way.

Do I look like a noob?

Hä bir uzakdagy jaydan ýiberilän-leý! :)
[Xperia Arc Q&A, Help & Troubleshooting] dslrfans:
Work on my x-pro.

I don't know
[Xperia Arc Q&A, Help & Troubleshooting] tajimura:
I tried with about ten PCs, and everything's fine, but on the home PC I have the mentioned trouble. Tried almost everything except reinstalling Windows

Hä bir uzakdagy jaydan ýiberilän-leý! :)
[Xperia Arc Q&A, Help & Troubleshooting] gork1975:
Hi.

Did you try another USB-Port? On my PC only 1 Port out of 6 really works fine for those things.

Greets,

Marco
[Xperia Arc Q&A, Help & Troubleshooting] tajimura:
I have some strange motherboard which identifies itself as Intel i845, but doesn't have joints for front panel, so I can only use two rear USB 1.0 ports, and I have no luck with any of them.

Hä bir uzakdagy jaydan ýiberilän-leý! :)
[Xperia Arc Q&A, Help & Troubleshooting] sandroidnz01:
Hey Tajimura,Goodday.

The other day I had some problems after I tried applying a custom Rom.Lost root acess after doing a complete flash of the system.

Did root again was unable to.And this went on from midnight to early morning.So guess how many times I would have flashed,root and flashed.Finally,I changed the USB connection port to 3.0 and viola all done.But I do think sometimes we need to check the. USB cable and such.As I am beginning to feel that mine is also wearing out.Just my thought that I wanted to share with you.Hope things work out.
[Xperia Arc Q&A, Help & Troubleshooting] tajimura:
Hi Sandro

The cable is fine, I use it with other PCs

Hä bir uzakdagy jaydan ýiberilän-leý! :)
[Xperia Arc Q&A, Help & Troubleshooting] slim207rc:
Having the same trouble with my pc using r800i

Doesn't seem to work on windows xp or windows 8 somehow.

No problems on Windows vista or 7

My heads cooking because I need fastboot real bad to reflash a kernel.

Also comes up with, device connected in flash mode, although it's connected in fastboot mode
[Asus  Eee Pad Transformer Prime] Bart1981:
I just got back my Transformer Prime from repair. It got it back within one week. On the repair note it said the following:

- MB TOP ABSORBER

- FLANGE PCB & GPS FOIL

- USB CABLE DOCKING 40PIN,L:1500

Can anybody explain what they repaired? What's a top absorber? And what is a Flange PCB?

edit: Title change because the reboots are still there and sometimes the SODs are also still there. Frustrating!
[Asus  Eee Pad Transformer Prime] pyraxiate:
Well the gps foil is the metallic foam pad that makes the ground contact to the case. The Flange PCB could possibly be the PCB assembly for the antennas? The Dock cable port is self explained. Not too sure about the top absorber although im guessing its the plastic sticker covering the motherboard assemby around the pogo pins?

Hopefully that helps some. If you look in Q&A and look at my post for the gps antenna connector, ive got some half decent pics there of at least the gps foil and upper board assembly.
[Asus  Eee Pad Transformer Prime] USNGoat:
MB TOP ABSORBER is probalby one of the foam rectangles found throughout the case to protect the mainboard (MB) and other hardware from shock.
[Asus  Eee Pad Transformer Prime] pyraxiate:
Those silver foam rectangles are actually grounds
[Asus  Eee Pad Transformer Prime] Bart1981:
Hmm and those things should prevent my Prime from sudden reboots, sudden shutdowns and SODs? We'll see.
[Asus  Eee Pad Transformer Prime] jismail:
So did you notice an improvment after the repairs? If so, what is better?
[Asus  Eee Pad Transformer Prime] Bart1981:
Well until now I haven't had any reboots, shutdowns, or SODs and I did have a lot of those before the repair.
[Asus  Eee Pad Transformer Prime] USNGoat:
They don't touch anything conductive.
[Asus  Eee Pad Transformer Prime] pyraxiate:
incorrect, The entire upper pcb is screwed into the back case making the ground. the antennae use the case to create the ground connection via those pads..... follow the traces and see for yourself. the copper shield makes contact with those pads to create the ground. The Pogo pin is the other contact for the antennae. An antenna must have a ground..... where else do you think its coming from??? Magic? The board ground makes its contact to the back case via screws ,,,the silver pads act as a grounding pad ( Hence why the case isnt anodized in that spot ) ...that simple. Many laptops ive taken apart rely on case grounding. Funky things can happen when they arent making proper contact.
[Asus  Eee Pad Transformer Prime] USNGoat:
Are we talking about the same thing?
[Asus  Eee Pad Transformer Prime] pyraxiate:
I suppose not. The red circle is what I was referring to.

The blue circle is the upper PCB where the pogo pin is.
[Asus  Eee Pad Transformer Prime] USNGoat:
Ah. Yeah that makes more sense.
[Asus  Eee Pad Transformer Prime] Bart1981:
Well sounds logical (if youᷰre both talking about the same that is) But unfortunately the reboots are back. I really havenᷰt got a clue why. This morning I put on my Prime, started the webbrowser, didnᷰt do anything with the prime bacause my attention was attracted by a new item on tv concerning the president elections in the US, and after that item was finished I looked back at my prime and it had rebooted itself again. And this is just one of the many.

Yesterday I was whatching Breaking Bad (connected my prime through mini HDMI to the tv) had to wait for my girlfriend to join, the tablet went to sleep but after that it didnᷰt wake up anymore.

Asking myself whether I should send it back again, or maybe I should try do downgrade it to ICS and re-update it to JB again to see if that solves some problems. But to be honest I do not believe in any of the solutions.
[Asus  Eee Pad Transformer Prime] whycali:
The only time I have seen talk of sods and reboots with a prime since jb had to do with having something in the usb or sd card slot of the keyboard. There is thus far only one fix for that, take out the offending card or usb item or.... disconnect your dock.