yashsingh1/xdaforums huggingface dataset:
[Nexus 4 General] smadger:
Couldn't agree more.

There is a point to investigate about how orders are processed (first come first served etc as we had asked - point 6 in our original request - and we are now trying to track these statistics and others via the new site ) but seriously, this time they have told you it will be 1-2 weeks. You are wasting your own time calling them, and others by cluttering this thread.

If you are new to this site (XDA) WELCOME, IT'S A WONDERFUL COMMUNITY! But please remember to search before posting, read the rules and guidelines. I've seen so many posts asking the same thing just a page apart from each other, when looking will give you the answer within seconds this is not an open ended resource and the mods are entirely within their rights to close it down as it is not dev' related.

I'm not trying to pee on anybody's parade, but just use your common sense before posting. :)

---------- Post added at 11:36 PM ---------- Previous post was at 11:36 PM ----------

I believe it's TNT as before.
[Nexus 4 General] pfarrelliv:
I'm in the same boat. Funny thing, however, ordered my 16gb n4 at 10:32am utf-8 on Jan 29, and no shipping info. I ordered my bumper case the next day around 11 am, and it shipped already ariving tomorrow in San Jose.... weird.

Sent from my GT-I9300
[Nexus 4 General] tibere86:
I'm in Philadelphia. Ordered @ 1220pm EST on Jan 29th and have yet to receive shipping notification.
[Nexus 4 General] id10terrordfw:
Say you get in line for, oh I don't know, a cheeseburger at McDonald's. You finally get to the front of the line to place your order, having waited 20 minutes to do so. You order a #2 with a coke. They tell you it will be ready in ten minutes. You say okay, then go to wait for your food. A few more customers order after you and get the exact same #2 with a coke. They get their order right away and eat, then tell you how AWESOME it is and how you should quit whining because your ten minutes isn't up yet.

How mad would you be at McDonald's? Or more precisely, how many fights would break out if that were to occur?

This is the ongoing frustrating thing with this whole process. When it comes to hot items like this or cheeseburgers, FIFO should be the go to method of order fulfillment.
[Nexus 4 General] TrevSo:
Fights breaking out? Over fast food? Get real.
[Nexus 4 General] F0rB1z0n:
And you needed to be present in the moment of the delivery? (delivery only with signature)
[Nexus 4 General] id10terrordfw:
Do you live in America?(I can't tell on the mobile app) I have personally witnessed fights break out over way less. And for the purpose of an analogy, it is fitting.

McDonald's Freak out

Chicken Nugget fight
[Nexus 4 General] psychrage:
I'm in agreement with this analogy.

I'm not even mad that I don't have my N4(Though it MAY be sitting at my doorstep, work for another hour.). I'm just mad that I see people order yesterday and have thier phones already. But I ordered within 2 minutes of the order coming back online, and another an hour later, and I have NO info. Just 2 pending charges on my credit card.
[Nexus 4 General] Capt.PP:
Agree.
[Nexus 4 General] juicyjones:
I'm with you, brother! I have a couple of pitchforks we can wave around to send them the message. ;)
[Nexus 4 General] Docavelli:
" FIFO should be the go to method of order fulfillment."

The shortcoming in your logic my friend.

Everyone knew from the time they ordered that it could take 2 weeks to get their phone. And we also know that Google doesn't ship by any recognizable system. If you didn't know it wouldn't take long to figure out by reading the thread.

We can complain all we like but its obvious that this is how they do things. They haven't changed it despite the calamities of their launches. Calling and emailing didn't change anything for anyone pissed about any of the other rounds of shipments, it won't change anything for anyone on this one.

As I said, I understand the frustration, as I was part of the real fiasco of the N4 initial launch orders. That was something worthy of a little rage. But when you know how things are going to work..... Why would you get worked up?
[Nexus 4 General] klvnhng:
One word. Logistics.

If Google (and by extension, UPS) were to ship devices in the exact order in which they were sold, it would result in highly inefficient delivery. Instead, they wait until there are enough orders for one geographical area and then ship them out in a batch. This allows the maximum amount of phones to be delivered in one UPS shipment, which saves time and money for Google, which in turn lowers your shipping cost. If your device happened to miss the first batch for your area, then it is moved to the next.

That is not to mention the fact that Google is still way ahead of schedule, considering the fact that the shipping estimate is 1-2 weeks.
[Nexus 4 General] smadger:
True, but I don't think it would be for shipping costs, just ease of distribution.
[Nexus 4 General] juicyjones:
I can't find this deal anywhere on their site, got a link?

I placed my order at 9.46 AM and it's still estimating Feb 13 so what time you got your order in and proximity (It's coming from CA, I'm in Seattle) seem to have nothing to do with Google's fulfillment.
[Nexus 4 General] WangLung:
Ordered a 16 GB with bumper around noon on the 29th, my account is pending a charge but no toher word on it. I'm located in Hawaii btw haha. Ehh I'm kinda used to this stuff already.

:p
[Nexus 4 General] kolyan:
I haven't, I am from Boston. But obviously not gonna bother Google since it clearly said up to 2 weeks
[Nexus 4 General] ferris2375:
I'm getting mine tomorrow but I think I changed my mind and want to keep my Note 2.

:p
[Nexus 4 General] s.horsfield:
Just got a shipping estimate of February 13! Good to see my order is moving along, previously it just said "Preordered".

Order Date: January 29, 2013 1:20:09 PM UTC-8

Nexus 4 8GB linked to my Google Account

Shipping to Portland Oregon
[Nexus 4 General] jpg71:
Amazon doesn't seem to have this issue with logistics. Heck, neither do the small mom n pop shops I order stuff from over the internet. Why does Google have an issue?

Again, nobody is complaining that things aren't getting here within the 1-2 week timeframe. People are frustrated at the haphazard order in which things are being processed. Besides, the logistics theory has already been shown to be bunk, as there is evidence of people within the same city getting their similar orders before other people in their area who placed their orders before them.
[Nexus 4 General] D3m0x:
F**ckk you California TIME!!!

PLEASE!! some1 knows when the n4 will be available in NJ????????????????????????????
[Nexus 4 General] Tomo-L:
Yeah. Are you with Halifax by any chance? They declined my order due to fraud prevention. You might get a phone call from your bank.
[Nexus 4 General] InvalidUsername:
That might actually be true. I've seen a surprisingly large number of Canadians, Europeans, and Australians here compared to Americans. I guess this should be a good thing for us :D I'm off to bed now. This better be available hassle free 9am PST tomorrow!
[Nexus 4 General] :
So its telling me it ships on the 15th......... so much for shipping today. So first orders ship on the 15th and that would make Saturday delivery but I bet it wont come till Monday. £9.99 is a joke for shipping but lucky the handset is cheap.
[Nexus 4 General] toinux:
France
[Nexus 4 General] DazNoonan:
If it ships on the 15th I would say you should get it thr Friday the 16th mate...
[Nexus 4 General] liorra3:
Google has confirmed to us that both the Nexus 4 and Nexus 10 will be open for order to US Play Store customers beginning tomorrow, Tuesday November 13th, 2012 at 9:00am PST. The confirmation comes via a quick call to the Nexus support line (1-855-83-NEXUS).

http://www.androidpolice.com/2012/1...-to-wait-google-confirms-9am-pst-launch-time/
[Nexus 4 General] jimbob_me:
Google should really put up a statement somewhere apologising for the F up with the ordering process. Such a poor consumer experience at the moment.
[Nexus 4 General] italia0101:
I seriously feel totally ass invaded right now
[Nexus 4 General] ashymac86:
Ordered at 8:45 am, google wallet still says pending but i have a confirmation email ... hope its gone through...

and yes i am with halifax ...
[Nexus 4 General] Kenneth131:
agree
[Nexus 4 General] :
Bloody hope so but got this from Google:-

Orders are shipped within two business days of placing your order, and will be delivered upon two additional business days of processing.

According to our records, your order should ship by the evening of 15-11-2012.

Upon receiving your shipping confirmation email, you'll be given a tracking number that will assist you in determining your package's estimated delivery date. Please note that it might take up to 24 hours before the tracking number returns any information.
[Nexus 4 General] supercakefish:
Maybe if there is low demand in USA they will free up some stock for UK?

Pwetty pwease Google?
[Nexus 4 General] D3m0x:
I cant thrust!... but the real is, I want to sleep. :(
[Nexus 4 General] Barguast:
Same happened for my wife, she got an automated call.
[Nexus 4 General] enyceckk:
ok guys. move along.. nothing to see here. good night all. see u at 10am est time
[Nexus 4 General] lennshow66:
Im going to cry. I bet we'll be waiting two weeks now :(
[Nexus 4 General] her0n:
Quit spamming this omfg.

With love from a fellow Brit x
[Nexus 4 General] MarkyMark8609:
If my last device buying experience is anything to go by (Nexus 7) they won't say anything for days/weeks and you'll never get an apology.
[Nexus 4 General] italia0101:
Yea probably wont get this till next year now
[Nexus 4 General] jp6060:
Those shops only sell a limit number of stuff, and so does Amazon. To some extent. Google does also (obviously) but their limited number is in the hundred thousands for one specific item. What I'm saying is this is a different type of scenario.
[Nexus 4 General] originalnabisco:
I'm in Hawaii too, have the exact same order around the same time, and in the same situation: no word on shipping.
[Nexus 4 General] id10terrordfw:
Again, read my analogy, it is fairly spot in.

I'm in the DFW area, right next to DFW airport. If your logic held true for this, then I would have been in this first batch.

The whole geographic argument has one major fallacy. UPS is shipping them from their facility to another of their facilities in pretty much every case. They have scheduled flights for these hub routes, such as Louisville to DFW airport. There is absolutely no sense in the geographic location argument since this is the case, it isn't like Google is chartering specific cargo flights solely for the Nexus 4, they are traveling on well established cargo routes. Take it from someone who used to work on the software that runs these routes for major airlines. ;)

The problem has to be with Google releasing the orders to UPS electronically. They are not sending them in any order that makes sense in any way as others who have ordered after me who actually live on my UPS route have received at least their shipping confirmation for the exact same order.

I'm not upset at all, far from it. I have a perfectly good phone already(i317 Note 2), this is a toy for me to play with.

My analogy was purely for those who are telling people who are rightfully upset that they are dumb for complaining about this mess. And there is no excuse for said mess since it happened with the Nexus 7 preorder as well, of which I was a part.
[Nexus 4 General] rizocreations:
im in the midwest (chicago), ordered as soon as i could. and no shipping info yet either. :-\

I would've been fine waiting 1 to 2 weeks, but seeing other people get theirs first when they ordered after me, makes me more impatient. lol
[Nexus 4 General] jpg71:
A different scenario in that Google is selling a handful of items, whereas Amazon is selling a ton of items, and does a ton of volume each day. A small mom n pop sells a few things each day. Both Amazon and the mom n pop have arrangements with UPS where they take all of their orders ready each day. Why doesn't Google have this same arrangement? Why does one order get released to UPS when an order 5 hours prior to that, to the same city isn't released?

Different scenario? Not as far as UPS is concerned - UPS makes a daily pickup. How Google chooses to release product to UPS is what's at question here. Again, it's fine that they're giving themselves 1-2 weeks of leadtime, but when a guy down the street from me gets his when he placed his order a day after mine, and mine's still pending, I gotta wonder what the heck kind of process is being used. That's all we're questioning.
[Nexus 4 General] id10terrordfw:
UPS is running complete supply chain management. They ARE Google's warehouse. There is nothing to pick up as UPS is who receives the shipments direct from LG after they clear customs, which is by the container full, and is bulk cleared by US Customs. Unsold inventory sits in the leased space owned by and is managed by UPS, not Google. When UPS claims to heart logistics, they mean from beginning to end.
[Nexus 4 General] Skilzdatkilz21:
That's strange... I'm south of Chicago and I received mine today. What part are you from?
[Nexus 4 General] rizocreations:
Romeoville (Near joliet and bolingbrook if you are not familiar with the burbs)
[Nexus 4 General] xcl25:
Here's my order info:

Order Date: January 29, 2013 11:11:01 AM UTC-8

I'm in the DFW area and have yet to receive any sort of shipping info from either Google or UPS MC. I don't really mind the waiting but knowing that people that ordered yesterday and are already getting their tracking/shipping info is :(

But otherwise I'm super excited to receive my nexus 4 :3 I've waited a long time for it to come back in stock, what's a few more days?
[Nexus 4 General] sennister:
Here is a link. I ordered from there this morning and it shipped. Got the notification and tracking number in a couple hours. Go figure... ;)

http://prepaid-phones.t-mobile.com/prepaid-phone/T-Mobile-Micro-SIM-Card-Activation-Kit
[Nexus 4 General] psychrage:
I was not greeted with an unexpected delivery when I got home :(
[Nexus 4 General] Docavelli:
No one is calling anyone dumb for doing anything. But we know what Google's order processing is like. Because someone got their phone before you is of no consequence to Google. Calling and emailing two days into your window is senseless.

I don't begrudge anyone the right to discuss what may be happening. And it's OK to disagree with how they do things. But once you know how they do things, being mad about it is kind of silly. That's my main point.
[Nexus 4 General] :
I ordered mine yesterday and I got shipped the next day. It's here in my hand. I'm just waiting for my case from amazon so I can root. :)
[Nexus 4 General] id10terrordfw:
I do think most people who complain on here, not call in or email Google, are doing so to vent to people who can understand the frustration. I, for example, could complain to my girlfriend, but she would look at me like I was speaking Klingon when she looks up from her 4S. At least our fellow xda'ers should have the capacity for compassion when it comes to the frustrations of the products we do so love to tweak.
[Nexus 4 General] RWB2150:
That must be some special case if it's involved in rooting, or are you planning on doing some gardening with the phone ;).

Seriously though, what does the case have to do with rooting?
[Nexus 4 General] rizocreations:
It's going to give him a better grip on his phone, since its so shiny and glassy, he got excited and spilled special stuff on it and now he cant hold on to it anymore. :D
[Nexus 4 General] samoarmo:
Thats the New root method. Case that roots the phone. Its called (OneCaseRoot) method.
[Nexus 4 General] Silencer96:
They shipped it in a day? I'm pretty sure you just broke a world record. :S
[Nexus 4 General] cb474:
Yes, which is exactly why, as I explained in my post immediately above your post, the shipping order can not possibly have anything to do with geography. UPS is running a huge operation in Louisville, with millions of packages being processed every day. A couple phones from Google here or there have nothing to do with when they have enough packages to ship to a particular location. And this is two day shipping. If UPS says two days that's the service they're providing, not, well we'll wait and see until we have enough packages.

So the delays have to be between when you place your order and when Google processes it and sends the information to UPS at their warehouse. The delays have nothing to do with the logistics of shipping. Google is processing the orders on the payment side. They're sending the information about who to ship to, to UPS. Once UPS gets the information everything ought to go smoothly. It's whatever Google and the Play Store is doing before then that's messed up. And it is deeply ironic that a data managment driven business like Google can't get the processing of purely electronic information right.
[Nexus 4 General] Docavelli:
I believe that as well. My initial post was for the swell of people that were already standing with fire and pitchforks ready to storm Google's castle. It's a little early for that, don't you think.

And my GF is the same way. She just nods and smiles whenever I start " talking nerd".
[Nexus 4 General] roskopi:
Ordered mine yesterday about noon, Columbus, Ohio. Said 1-2 weeks delivery. Emailed me tracking info this am and it is currently in Columbus with delivery by end of day tomorrow... So do I tie the previous world record?
[Nexus 4 General] id10terrordfw:
Yeah I didn't see your post while I was writing and proofreading mine. :)

---------- Post added at 08:26 PM ---------- Previous post was at 08:26 PM ----------

Oh the trials we endure...;)
[Nexus 4 General] juicyjones:
Awesome. I ordered myself one and a spare just in case.
[Nexus 4 General] turbodroid:
Thanks for the tip on the cheap micro sim from tmobile. I ordered one today.

I ordered my 16gb N4 on 1/30 about noon CST. Looks like the pending CC charge just hit my account a few hours ago finally. Hopefully I get shipment notification Friday.
[Nexus 4 General] tvdang7:
Not really I got mine today already but here is the kicker this is my 6th one :) . all received in two days time.
[Nexus 4 General] bainbridgematt:
So I still don't have a shipping confirmation and I ordered at 12:00 PST on he 29th. I see people that ordered yesterday are already getting theirs shipped. Any change the fact that I ordered it on an American Express being the problem?
[Nexus 4 General] id10terrordfw:
I used Mastercard.
[Nexus 4 General] bainbridgematt:
Yeah and I just got the standard response from google that said it will ship by February 13. I am trying to figure out what the heck they are doing. People that ordered yesterday are getting shipping confirmations and I ordered mine 2 days ago and I'm getting nothing. This is really messed up google.
[Nexus 4 General] rizocreations:
Ya same here I used mastercard. I have no idea whats going on there. No point in asking google cuz they just copy and paste **** and dont even answer the question. Just gotta wait and hope they ship it soon..or i guess we can cancel order and place another one
[Nexus 4 General] bainbridgematt:
Yeah I was thinking about canceling and reordering as well. Not sure if it will help though. I mean I know I'm preaching the to choir, but how stupid is it that we have to consider reordering to get our phone shipped faster than if we just kept the same order. At this point I'm considering canceling all together and just fixing my current phone.
[Nexus 4 General] psychrage:
You have a VERY small window to cancel the order.

I attempted to cancel one of my two orders, and was denied.

I'm considering ordering a third N4 though. Since they seem to have no problem processing orders placed after the 29th...

You'd think Google would be good with data handling / processing, but apparently not.
[Nexus 4 General] bainbridgematt:
If that were true, why would someone who lives in the same city as me who ordered after me already have shipping confirmation when I'm still waiting?
[Nexus 4 General] Censura_Umbra:
Let me share this strange story with you all in hopes it will make you feel better:

I ordered two of the Nexus 4's on the 29th, one around noon, and one shortly after.

On the 30th at 6am I received a notice that my first order had shipped. It had a tracking number and everything. Shortly after, myups informed me that a package from Google was on it's way.

On the 30th around 9pm, My UPS notified me that another package from google was on it's way, with a different tracking number.

Today, the 31st around 1pm, I had two Nexus devices delivered to my home, it wasn't until after that Google informed me that the second order had shipped.

So everyone, you should be receiving your phones early next week. And sign up for MYUPS because they notify you ahead of time and let you digitally authorize the package release.

hope this helps.
[Nexus 4 General] bainbridgematt:
Thanks for your input, but I'm not holding my breath given google still seems to be trying to figure out how to sell hardware and process orders.
[Nexus 4 General] ch4o5:
This gives me hope haha.
[Nexus 4 General] navino87:
Sailing on the same boat bro.. Ordered on 29 January 2013 13:57:01 UTC-8.. Nothing yet :(.. Earlier the status of the order was 'Pre-ordered'. Now it has been changed to Feb 13.. Hope I get something 2day..
[Nexus 4 General] Foolishbison:
I'm in Columbus Ohio, ordered mine the 29th. No word at all on shipping from Google or UPS. I think this debunks the " region theory." No worries. I'm cool with 1-2 weeks.
[Nexus 4 General] rotusrotus:
My phone has been delivered - I'm in the SF Bay Area.

Jan 29 @ 9:15 am PST - Order Placed

Jan 30 @ 1:33 am PST - recvd. mail from Google saying order has shipped with tracking number

Jan 30 @ 11:54 am PST - recvd mail from UPS My Choice saying item would be delivered on Jan 31 between 11:30 am and 3:30 pm PST

Jan 31 @ 11:28 am PST - Phone delivered - left on porch - no signature reqd. Housekeeper took it inside, praise be :laugh:

Jan 31 @ 7:44 pm PST - Still at work dying to go home and have a go at my new toy :(
[Nexus 4 General] Michael95GT:
Mine is 16GB, ordered the 29th at 6:30pm Central time.
[Nexus 4 General] rizocreations:
wait so you got it delivered before you got the shipping notification for the 2nd device?
[Nexus 4 General] vdubguy:
Just ordered mine! Can't wait !
[Nexus 4 General] goldnc:
I'm near Sacramento, CA and ordered a bumper and 16 GB N4 at 9:41am PT on 1/29. Got an email at 5am 1/31 saying the bumper has shipped. Still nothing on the phone though.
[Nexus 4 General] Numemon:
Haven't received notification from Google or MyUPS yet, has anybody else in Texas heard anything?

My Ringke Slim case looks horribly lonely.
[Nexus 4 General] lawrencc:
Glad to hear it!

Interesting, though. I ordered mine at 9:23 and I had a bumper, so maybe I'll be next :)

Did you order a 16 or 8 gb?
[Nexus 4 General] LR07:
maaan, mine said it was suppose to come today but said got the apartment number mixed up so now it just says last location. Anybody know when ups stops shipping?
[Nexus 4 General] xcl25:
I haven't, and I ordered around noon on the 29th. D:

I too just received my Ringke Slim case haha, looks so nice although I'm not so sure about the protection it would give if I were to accidentally drop my phone =[
[Nexus 4 General] TrevSo:
I believe they deliver up until 7pm.
[Nexus 4 General] rbj13:
I live in Alaska ordered yesterday will get my phone tomorrow.
[Nexus 4 General] venec:
Just got notification of shipment, bought on the 29th at 11:30 AM (mountain), will have it next Wednesday February 6
[Nexus 4 General] Numemon:
Are you me? I ordered around 12:30 (CST, that is) on the 29th, ordered my case later that day. I feel the same way about the case, but I like the way the phone looks with the contrasting white ringke moreso even than when the phone is naked. I might order a something with more protection like a diztronic if I feel concerned once I get the phone, so I can swap them out on the fly.