yashsingh1/xdaforums huggingface dataset:
[Nexus 4 General] MidtownHD:
mine is currently 15 miles away from my house, will wake up early tomorrow
[Nexus 4 General] ed10000:
Mine is in Florida! That was fast! :D

Anyone here who ordered 2x 16GB? I remember seeing the package weight of those work ordered 1 to be 1.9 lbs. I ordered two, but my package weight is 1.9 lbs! :s
[Nexus 4 General] mrhaddan:
Omg hate you, and jealous. Also a 2-3 weeker. Hopefully get some sort of update soon :o
[Nexus 4 General] munchy_cool:
1 is 1.1 and 2 is 1.9
[Nexus 4 General] gnatman:
I ordered two, and my package weight is in fact 1.9 lbs. When I ordered one last time though, it said the weight was 2.5 lbs, so I wouldn't read anything into it.
[Nexus 4 General] kcbboy:
the weight for one is 1.10 lbs.
[Nexus 4 General] ed10000:
Phew, thanks guys! :)

Maybe they accidentally sent you 3 last time? :P
[Nexus 4 General] DowntownJeffBrown:
I stand corrected I heard next door and just assumed.

Tweet people Tweet

#WhereismyNexus4
[Nexus 4 General] Chompinks:
first time ordering a device from the google play store, maybe the last, got my hopes up when i saw "your package has been shipped" when it was due 1 - 2 weeks, now i'm stuck in YBOD. If only i at least knew where the phone is.

are all google play orders like this? was it this chaotic when the galaxy nexus came out?
[Nexus 4 General] yokuyuki:
How did he manage to do that when it didn't even ship?
[Nexus 4 General] AshtonTS:
Idk but I'm going to report mine tomorrow if the rep doesn't call me back...
[Nexus 4 General] Scyth3:
Nope, the galaxy nexus was nowhere close to this

---------- Post added at 02:58 AM ---------- Previous post was at 02:56 AM ----------

Just called the CSR to get my order on the books. Ybod'd still
[Nexus 4 General] droidd3v:
Ladies and gentlemen, I present to you, Limbo level 5.

Ordered on 27th - got notification of 2-3 weeks - google charge my card for the full amount on 12/05 (after the initial full charge got dropped off) - and now, wallet shows PENDING with the date as 12/05.

FML!
[Nexus 4 General] Ryuuga:
i was Ybod till this afternoon.

Just got confirmation It will arrive in 1 business Days (end of tomorrow)

Super excited. At the same time, I also ordered a N7 two days ago and it should arrive by end of the week.

Looks like I will have new toys to play with this weekend. Wheee~

The N7 though was Ybod for some reason. I wonder why...
[Nexus 4 General] eclipseblur954:
Date and time of your original order?
[Nexus 4 General] kcbboy:
what bracket? 1-2 weeks or 2-3?
[Nexus 4 General] idale:
I guess for whatever reason Austin doesn't support it since My Choice doesn't give me the option. Not worth calling about, just seems odd that we wouldn't support it here. :)
[Nexus 4 General] Ryuuga:
27 Nov 2012

3:27pm PST

It was 2-3 weeks as I recall. But the page was a little weird cause as I refreshed it, it was 6-7 weeks then it went back to 2-3 weeks.
[Nexus 4 General] Hatzy:
*Siiiiiiiiiiiiiiiiiiigh*

Wake up half hour ago... check thread.... hoping for change..... there is no change.

I can literally feel the increased heart beat on the back of my eyeball right now.
[Nexus 4 General] diablonyc2:
I just got an update from what I believe is a Specialist on my account.

Since I am in the Limbo II category there has been little news and plenty of speculation and sour grapes. This Specialist could not really offer any insight but actually has stayed on monitoring my account and kept emailing me. She stated I could re-order and she would refund shipping when it finally ships...then cancel the original Pre-Ordered order. BUT she did give me a new piece of information that she stated was a "glimmer of hope"...that my order was filed for a manual push....but when or if that happens she does not know.

In this crazy process it is nice to know that some of these people really want to do a good job, but have their hands tied. She stated this was escalated last week above her....but who knows what that means anymore.
[Nexus 4 General] ketjr81:
You don't have the change delivery button on your tracking screen?
[Nexus 4 General] yokuyuki:
Called Google Play just to get my order in. They did the whole spiel about sending it up to a shipping specialist because she can't offer me any more information, but that she will send me a follow-up email. I guess I'll see if that's BS or not. Also asked about shipping refunds for the Nov 13th back orders and she said 7 days from when you receive the device they will issue a refund via Google Wallet.
[Nexus 4 General] dyslexicpenguin:
I tip my hat to all you LL3 sufferers who have stuck around this thread as long as you have. I'm a 1-2 weeker and I'm already completely disgusted by seeing all these 2-3 weekers getting their shipments and actual tracking info. I cannot imagine your frustration. I'll be frowning in the YBoD thread, so I don't have to continue to read "OMGG YAAYYYY!!!1!" Keep strong you LL3ers, you are far more patient men than I.
[Nexus 4 General] KewlRobD:
Has anyone suggested calling Google corporate? The number is 650 253 0000. Maybe if we all start a calling campaign to that number we can get a little attention.
[Nexus 4 General] PoisonWolf:
No offense, but that is the biggest crock of cow dung I've read today from Google. It is very evident that there are no bloody shipping specialists. It is likely the same csrs who are assigned cases to do followups. Nothing more. Your csr would rather you go through the system again in hopes that it would work than to fix your present order. That's a clear indication that these damn specialist idiots are the same bunch of people at the office.

Christ.
[Nexus 4 General] mugabuga:
You're so lucky. 2-3 weeker here, I would kill to get my N4 by the end of next week.
[Nexus 4 General] idale:
Not for same-day will call, just next-day. So I had to wait until 9pm to get my delivery (but at least it had come, which unfortunately is more than can be said for the stragglers of original limbo).
[Nexus 4 General] PoisonWolf:
Is there anyway to email higher up folks? Are their emails public?
[Nexus 4 General] diablonyc2:
None taken....but after going through this for a 3 weeks this is the ONLY person who has been getting back to me with information and not promising me the infamous unicorn delivery! lol I am trying to look at bright points to be positive....believe me...there are VERY few in this tale.
[Nexus 4 General] Blunnt:
just out of curiosity there shouldn't be any trouble with the 4-5th batch right? i mean it would be ok after they sort the rest out . no more problems.. for a sec i thought Google might stop producing this phone just to get rid of this mess
[Nexus 4 General] raysurrx7:
Ordered 11/27 2:55 PM PST, Nexus 4 16GB. Originally Quoted 2-3 Weeks.
[Nexus 4 General] diablonyc2:
lol -- I tried. You need to know the executive's assistants First AND Last name to get put through.
[Nexus 4 General] CTMeow:
Just speaking from my standpoint here. I'm not even sure it could be considered patience at this point, it's moved to a point of acceptance that I just won't get my order from the 13th.
[Nexus 4 General] munchy_cool:
Larry Page

sergey Brin

Eric Schmidt
[Nexus 4 General] thetinguy:
This so many times. getting worked up only makes your life ****tier. being all huffy and puffy does not make your phone arrive sooner.
[Nexus 4 General] diablonyc2:
That's the secretary's names? without their names...no access. I guess that is their initial line of defense before getting the secretary's questioning.
[Nexus 4 General] abowmedia:
That's right. And on that note i just put in a new f'n order. Guess i'll get to wait 6 - 7 more weeks for my order, but something tells me that it will arrive long before my November 13th order. I'll just cancel which ever doesn't get here first. So f'n pissed off right now. Now my wife is *****ing and moaning that the order I put in on the 27th was her phone and I should just wait until mine from the 13th goes through. Love my wife, but man she's working my last nerve on this one!
[Nexus 4 General] ed10000:
So I finally have phone phone being shipped. Do you guys have any idea when the bumper case is going to be in stock again?
[Nexus 4 General] CTMeow:
So I have an update for any LL3'ers, its actually of some significance. Google wallet has just emailed me, letting me know for the second time my first order had credit card issues. Difference is this time it's Google wallet, rather than Google Play, and it comes across as much more formal and official. It gave me a link directly to not only update my CC for my account, but to update my CC for that particular order. They stated my order is on "hold" and that I also have the answer to not update it and it would cancel the shipment. I updated my card (or my mother's) to my father's card, the one in which I purchased the 16gb one from the second round of nexi in Canada. Long story short, hopefully this FINALLY pushes through my 13th order.. Only problem is now if the 8gb arrives before the 16, the one I actually want now, I'll have to contain myself from opening it.. Could be worse though ;) Keep your eyes peeled, LL3'ers, hopefully a similar email is on the way!
[Nexus 4 General] jMollys:
No dirty sighting tonight. Where is the bear?
[Nexus 4 General] PaisanNYC:
Good to hear! I wish you well and hope the rest of the LL3's receive the same attention.
[Nexus 4 General] dynastyy:
lol it appears to be the names of the highest level google execs... good luck to anyone trying to get through to them.
[Nexus 4 General] kcbboy:
no idea but I bought one of those s-line tpu cases for the mean time. I already have everything I need. Screen protectors and case. There's a US seller from TX that sells the tpu case. Took 2 days for me to get it.
[Nexus 4 General] Rspeters:
I don't understand why Google CSR's aren't even empowered enough to cancel the ll3 orders, make a new order, and move it up to the front of the line. That's what an inbound call center is for...to take customer requests and fix customer issues. Why does google even bother with having a call center if they can't actually do anything.

Sent from my Galaxy Nexus
[Nexus 4 General] diablonyc2:
My wife does not know a phone is on order (which is good because it is not coming so I won't have to explain it) lol I did order the screen protector a while back and now I think it was "put away"....why does all my stuff go away!
[Nexus 4 General] kcbboy:
Probably uber pissed so he doesn't feel like posting. Either that or he took a pitchfork to himself.
[Nexus 4 General] jMollys:
I'm swinging for the fences here... Are the exc admins listed as a contact in SEC

Documents?
[Nexus 4 General] KewlRobD:
You call and demand to speak with someone about issues shipping the nexus 4. Tell them your not hanging up until you get someone. If we all do this and tie up the corporate phone lines we will get noticed.
[Nexus 4 General] CTMeow:
Yes, I am replying to myself. Just a side note, I wonder if the fact my order will now be re-processed (I'm assuming that's what is going to happen, unless my spot in the queue was held from before, that seems highly unlikely due to the whole mess.) means that I'll end up receiving the order I placed on the 3rd before the one on the "13th". I guess I'll find out, either way, one of them is going to be shipped out to someone unless a family member decides they want to take a stab at android. I'll keep you guys updated as to the status of both of them and I'll gladly sell it to a fellow XDA'er for whatever I need to break even on the thing. (so just the price and whatever it takes to ship to wherever you are I guess)
[Nexus 4 General] ed10000:
I ordered an Xtremeguard case 4 days ago, and still no shipping email. Argh. What screen protector did you buy? I like the S-Line TPU case, but I would love to get the official bumper case. If I can't lay my hands on one, however, I'm just going to buy a third party one.
[Nexus 4 General] Wolfrey:
YBOD here. 1-2 weeker, shipping confirmation last saturday, call center said everyone who ordered isn't getting theirs. Come on XDA and see that people who ordered after me are getting theirs tomorrow, but I won't be getting mine for at least another 3 days. When will this nightmare end, google?
[Nexus 4 General] sovereignty68:
WTF Mine's Order date: Nov 27, 2012 2:06:30 PM PST

And all I get is this f'king message "A UPS shipping label has been created. Once the shipment arrives at our facility, the tracking status will be updated."
[Nexus 4 General] nphil:
Welcome to the club. Ordered within 5 mins when it went on sale, same goddamn yellow message for the last 7 days
[Nexus 4 General] Mr. Steve:
Welcome to the club!! You are not alone in the "a UPS shipping label has been created" message.
[Nexus 4 General] hahabird:
anyone knows when is the 3rd round of nexus 4? I missed the first two rounds...:(
[Nexus 4 General] abowmedia:
I couldn't keep it secret. I've been *****ing for weeks about it. I actually quit between thanksgiving all the way through the week after thanks giving. This week i'm going ape ****. Once I saw people on XDA were getting their 27th orders I lost my mind. I can't help but SMH at the folks complaining their 27th order isn't in yet. 3 weeks and all I get is 'You're account has been forwarded to a Shipping Specialist" followed by the same copy paste email I get from every CSR. Seriously they might as well just automate the system and put a recorded message when you call the number. There's really no point in having a human being answer the phone.
[Nexus 4 General] kcbboy:
I bought the ultra crystal from SGP and also bought a full body from skinomi. Not sure which one I'm going to use yet. Might use a combination of the two with SGP on the front and skinomi on the sides and back.
[Nexus 4 General] WhenBearsReign:
I haven't received this email yet but I will be on the lookout.
[Nexus 4 General] drak0:
LL2 still here. I placed a 2nd order on the 27th (2-3 weeks) and I'm getting my 2nd order tomorrow!

My first order is so screwed... I'm glad I placed the second.

Google, you really suck at this!
[Nexus 4 General] DowntownJeffBrown:
That's awesome meow I hope this works keep us posted

Tweet people Tweet

#WhereismyNexus4
[Nexus 4 General] dynastyy:
Below are some facebook pages for google management team... maybe enough messages to them will alert them to an issue, Im sure some have twitter or linkedin as well as some other ways to reach them.

http://www.facebook.com/sergey.brin.754 - co founder

http://www.facebook.com/larry.page.180 - ceo

http://www.facebook.com/eric.schmidt.12720100 - executive chairman

http://www.facebook.com/alan.eustace.9 - Senior Vice President, Knowledge

http://www.facebook.com/laszlo.bock.52 - Senior Vice President, People Operations

http://www.google.com/about/company/facts/management/
[Nexus 4 General] yokuyuki:
What exactly did the call center say? How do you know it's another 3 days?
[Nexus 4 General] DowntownJeffBrown:
Because they don't even work for Google just contracted to answer their calls and filter the information. That's all that's it.

Tweet people Tweet

#WhereismyNexus4
[Nexus 4 General] hahabird:
I heard that nexus 4 would have a white color version, is that true?
[Nexus 4 General] WhenBearsReign:
Meow, can you actually PM me with that link? Unless it's specific to your order.
[Nexus 4 General] dynastyy:
https://twitter.com/Arubin - andy rubin's twitter - maybe we should all tweet at him considering he is Senior Vice President, Mobile and Digital Content
[Nexus 4 General] ketjr81:
I don't think Xtremeguard gives any shipping email for their free shipping.
[Nexus 4 General] aSquard:
It's been thrown around before.. If it happens, I would assume it would be an international version (like the white Galaxy Nexus). Being that they're all identical this time around, I don't see this happening. What would definitely be different would be the Crystal Reflection back.

Paranoid Android on the Nexus and XDA Premium
[Nexus 4 General] whewstoosae:
Yep I posted this hours ago, you can check my previous posts. I really hope this is some progress for us. High hopes again.
[Nexus 4 General] kingwaffle:
Very well said
[Nexus 4 General] DowntownJeffBrown:
I heard the same so I'm betting yes

Tweet people Tweet

#WhereismyNexus4
[Nexus 4 General] phermey:
left louisville 4:31pm

arrived in nashville 7:38

moved to delivery truck 8:45

yall do realize that the only reason this happened today is because i said such nice things about google last night.

yall all need to say 'thank you patrick, i owe you big time!' as you step outside to make sure the ups man handles your package with care.:laugh:
[Nexus 4 General] Cwebb03:
I wonder what problem the 2-3 weekers are going to have with their shipment. Maybe they'll get the package and it won't have a phone in it :eek:

At this point I really wouldn't be surprised. This has been my worst shopping ever.
[Nexus 4 General] ketjr81:
They will all get the Galaxy Nexus instead of the N4.
[Nexus 4 General] phermey:
bah. positive thoughts man... positive thoughts.;)
[Nexus 4 General] CTMeow:
Meaning the link to the CC order change? That one took me directly to my payment info, so I'm guessing it was specific.
[Nexus 4 General] streak4m3:
I ordered 20 min before you (1-2 week est.) and stuck in a limbo. Nashville here. Google sure knows how to eff things up.
[Nexus 4 General] DowntownJeffBrown:
I agree with you I've never had this bad of an experience shopping. I don't know about you but I was so looking forward to this phone for a while I skipped the s3 for this phone and this whole ordeal has put a sour taste my mouth with a whole new view of Google.

Tweet people Tweet

#WhereismyNexus4
[Nexus 4 General] abowmedia:
So now I wonder how long it will take them to get the bumper case back up. I don't see how that's sold out...3rd party companies are pumping out nexus 4 cases with no problem, but that official bumper is MIA for 3+ weeks now.

And the charging orb? Maybe next february?
[Nexus 4 General] WhenBearsReign:
Well, I guess I should ask a few things:

Did you successfully update your information with the link they provided you?

Did your order on the transactions page on your Google Wallet update with the new card?

Have you seen any sort of transaction to your bank since updating?

Hopefully this works for you and you get your phone before the weekend. Keep us updated.
[Nexus 4 General] parelem:
hoping for this a little later, as the people i was working with at wallet were working a night late night shift
[Nexus 4 General] phermey:
that blows. sorry to hear that. unless it absolutely blows me away, you will be able to look for mine on craigslist over the weekend.
[Nexus 4 General] [hfm]:
Sorry if this is rehashing something, but any good news about your order?
[Nexus 4 General] kcbboy:
I have not seen any name brand 3rd party cases for the nexus 4 at all.
[Nexus 4 General] parelem:
Basically it updates your payment information on that order. I had to do it with a play magazine subscription that went through today. goes through immediately too.
[Nexus 4 General] jMollys:
Ouch :D
[Nexus 4 General] whewstoosae:
This is what my wallet says now after the update. I'm still pending but I do have the full pending amount on my card now.
[Nexus 4 General] CTMeow:
That's about it.
[Nexus 4 General] kev30:
If an xda member looking for n4 I will have an extra one. PM me. just saying.
[Nexus 4 General] WhenBearsReign:
God.... dammit........ I was on the line with a really helpful CSR (Jeremy) who actually gave me a lot of detail on what happened on Google's end. He said that there were glitches in the system when people's card were attempted to be charged that caused them to get stuck in, and using his words, "limbo".

He said that some people that Google tried to charge on these specific days may be affected:

26th, 27th, 28th, 29th, 30th

Again, everything from Google with a grain of salt, but this is some heavy **** right here. Unfortunately, the call dropped before he got to explain the whole thing to me but I'm sharing the information I was able to get before it cut out.

---------- Post added at 09:43 PM ---------- Previous post was at 09:40 PM ----------

Can someone send me the link to update? Unless it links specifically to your order, than nevermind. I have no idea why Google didn't send me one.
[Nexus 4 General] blackout203:
I just called Play support and they sent an email to shipping where I then received an email stating my order was on hold and to update information where I then got the above message and a full $384.80 charge on my card and the old credited card for $384.80 removed.

This is ridiculous that they aren't even informing customers that their order may be on hold!
[Nexus 4 General] parelem:
They told me it was on hold, but only told me to update my info in wallet. I never got a link to update the transaction. I'm hoping they'll get that to me tonight.
[Nexus 4 General] whewstoosae:
It may be specific because it was an email directly from Google wallet but you can try this link.

https://checkout.google.com/updateCreditCard
[Nexus 4 General] parelem:
they have to flag that transaction before you can get the option to update it
[Nexus 4 General] kcbboy:
Are you sure? Can't you just go to "Payment methods" and update it?
[Nexus 4 General] WhenBearsReign:
Okay yeah, that's some BS. I still haven't heard from Google about this.
[Nexus 4 General] whewstoosae:
That's the problem, I had gone an updated that 3 or 4 times and nothing changed until Google wallet notified me to update it. Complete BS but I'm hoping something will happen.
[Nexus 4 General] parelem:
No, it's actually done on the actual transaction, a special drop down comes up and you select your payment method from there for that transaction only.
[Nexus 4 General] estallings15:
I got the email, too. I have also updated my CC info. Hopefully it works this time. Sweet Jesus I've never been so happy to know I have to wait in all my life. At least now it might be fixed!

Ordered my Nexus 4 on the 13th. Still waiting.
[Nexus 4 General] beeboss:
I'm so sorry about you 13th guys who haven't recieved your N4's yet :( wish that you finally receive your device! I'm a 28th 4-5 weeker and don't get my hopes high, but I also have ordered N10 in 26th (1-2 week) and the second week is almost done, still not a piece of info from google while even GP ishows less than a week for shipping now:( Other guys have alredy recieved their N10s , I'm thinking of trying to contact Goo regarding N10 but I can't find the correct support email in my wallet, can you guys share it with me please?
[Nexus 4 General] alialhafidh:
Should I call google?

Hey guys just wanted some advice. I know google CSR's are a waste of time but I have heard that some Nov.27th orderers who are on a 4-5 week waiting time are getting shipping emails. I have a 2-3 week wait time but I have stilt gotten an email. Should I try calling google for what it's worth? Thank you guys!
[Nexus 4 General] estallings15:
I'd call em, bro. They'll email you right after the call and you'll be able to correspond with the person you talked to.

Ordered my Nexus 4 on the 13th. Still waiting.
[Nexus 4 General] stryker09:
Just an update from earlier this evening when I managed to get hold of Justine from GP. She actually confirmed that our packages are with UPS and that everything has been handed off and shipped to them as far as she knows. They (UPS) are backlogged with shipping. But that still doesnt explain why the 2-3 weekers are getting theirs first before us. She tried getting in contact with UPS so we could have a conference call but she was never able to get hold of an agent with them.

That and the usual "I'll escalate your case to a specialist"... no emails after that. Nicest agent from GP I've spoken to yet but yeah.... more waiting. I guess I won't be able to take the phone with me to NY for a good run.

Edit: She did say that UPS prints the labels and they cannot print the labels without the actual packages.
[Nexus 4 General] PoisonWolf:
Yes you can. HOw do you think Amazon sends you printed labels for RMAs?

I'd take what she said with a grain of salt.
[Nexus 4 General] stryker09:
Never took it seriously. Just was saying to add more info to the soup.