yashsingh1/xdaforums huggingface dataset:
[Nexus 4 General] diablonyc2:
Hey all...part of the 11/13 Pitch Fork Brigade. I received this correspondance from a "Specialist" of some sort.

"Thank you for your patience in this matter. I wanted to exhaust all my options within my power before I got back to you.

I really wanted to get this personally resolved for you. I spent the past three days going over every possible venue that we had and inquired two levels above me to see if there's any way to get your order pushed through; and unfortunately we don't have any in place.

The option left is to cancel the order and reorder again.

I understand you want this escalated this to a higher level at Google. I transferred this ticket to the corresponding department where your voice will be heard.

Thank you again and I apologize I could not get the results you wanted."

So STILL I am up #$@ creek without a paddle. I have a BBB complaint in and started twitting.

Come on Google....open up XDA and check out our fourms. I am sure fixing this issue for Day 1 users should be simple as there are only a few of us left.
[Nexus 4 General] rock7632:
check out my sig :crying:
[Nexus 4 General] stryker09:
I called in to GPlay and the CSR just explained that although the shipping labels have been created etc the actual packages have not been shipped out to UPS yet. She also said that it will arrive no later that the est shipping date provided.

I hope tis be true.
[Nexus 4 General] Palo Reyes:
google play lg nexus 4 still no shipping/tracking email!!

Ordered from the 13th 851 am PST had 3 week back order ever since then nothing!!! This is straight bull****
[Nexus 4 General] parelem:
I got a case, a micro sim, a regular sim and a micro sim cutter, all ordered days after I ordered...and I still don't have my phone.
[Nexus 4 General] stab244:
Got shipping notice. Ordered November 27 at 2:53PST. Estimate was 2-3 weeks for 16GB. Email received 1:53AM. Not shown on UPS site but that takes time. I'll probably check tonight.

Edit: Wow. Some limbo people still haven't gotten emails. I think I read that some people got packages out of nowhere. Hopefully this all gets sorted out.
[Nexus 4 General] geokuttan:
"Shipment lost or stolen

If your device fails to arrive or you suspect it was stolen before you received the package, please email us so we can remotely disable the device and issue a replacement. Google pursues loss claims directly with UPS."

So google is responsible if the device doesnt show up in my door today..
[Nexus 4 General] Rod3:
Ordered a 16gb at 4:31 PM CST on 11/27. Est 1-2 weeks. Got my shipping email today, 12/05 at 3AM.
[Nexus 4 General] rock7632:
can't cancel because it has "shipped". No choice for me but to wait, although I did order another one in case this never comes which just might be the case
[Nexus 4 General] klutch:
WOOO WHOOO!!! I GOT MY TRACKING NUMBER!! and damn it got it a 4:33am crazy but now i am really hyped. :laugh:
[Nexus 4 General] stryker09:
I did cut my sim yesterday in anticipation.. with the micro sim adapter and all. But I don't have my hopes up. :rolleyes:
[Nexus 4 General] AshtonTS:
Ok so since i have the YBoD, and no indication of a package, should I file a claim with UPS and/or call Google? I have no clue what I need to do to insure I get my Nexus 4...
[Nexus 4 General] rootusr:
when did you order it?
[Nexus 4 General] parelem:
If you're still within the quoted time frame google gave you, wait a bit. UPS is just printing out the labels to slap onto boxes when they have them available. Label created = you're getting a phone soon, don't sweat it.
[Nexus 4 General] androidfoshizzle:
Anybody with 2-3 weekers get a shipping email yet? On the eastcoast?

16GB,NOV 27 6:54 PM EST,2-3 WEEKS
[Nexus 4 General] :
I ordered on the 27th, got a 2-3 week window, and got a shipping notification at 2:08am MST. The tracking number doesn't appear to have any information at the moment. But I'll keep looking throughout the day.

Also the money for the order is on hold again. Not fully charged, just on hold. I should likely order a sim card soon. :0

You might want to take it with a grain of salt. I'll likely not receive the phone this week. Mainly because of everyone with the same issue from 1-2 weeks.
[Nexus 4 General] AshtonTS:
Once I get it, I'm still going to call Google to get them to refund my shipping, since when they sent me the email from the time it will arrive was much more than 2 business days.

I hope it gets here today, but my hopes are still pretty low...
[Nexus 4 General] :
Good luck to you. I have no information on my UPS at the moment, just a can't be found error. So I don't even have an estimation of date. Maybe tomorrow, the next day, friday, saturday. I'm not holding my breath though.
[Nexus 4 General] diablonyc2:
I wonder if anyone has any pull in this tread to either put an article up on XDA or know someone at Engadget, etc to write about the Level 2/Level 3 plight. We have plenty of people who can contribute with constructive criticism. Hell if anything, us pure Android enthusiasts want is to help Google rid these issues that frustrate and drive users away. With so many good things on the horizon, such as Google Glass they need to improve upon this process or out source it.
[Nexus 4 General] ketonkss4:
Fellow ll3s who r having problems with billing both real and alleged, I've been trying to get google to have us reorder and then move our orders to the front of the pack in place of our previous ones. Maybe if enough people ask for this google may comply? Also for those who have up to a months wait does google hold your funds the whole time?

Sent from my imaginary nexus 4
[Nexus 4 General] asdf2020:
Anyone from 4-5 weeks period started getting shipping mails??
[Nexus 4 General] housry23:
I agree, but it will just get deleted. All orders and shipping threads are being deleted and/or merged with this one. I just wish I knew all the people that ordered on the 13th and haven't gotten their devices yet. Bear, CTMeow and a few others I know, but a lot of people pop in and out and I don't remember their user names and I sure as h*ll am not going back through every post to find out lol!
[Nexus 4 General] AshtonTS:
It's always like that for the first 24 hrs
[Nexus 4 General] parelem:
Once my phone gets here I should demand a complete refund, considering it's been well over the original 3-5 day estimate on the 13th.
[Nexus 4 General] DowntownJeffBrown:
I'm still waiting from the 13th I may just cancel and reorder like you said its just this phone is a Xmas gift for my fiance and now I'm just not sure what the next right move is. Stupid google

Tweet people Tweet

#WhereismyNexus4
[Nexus 4 General] housry23:
Really?

---------- Post added at 10:27 AM ---------- Previous post was at 10:26 AM ----------

But you did by one off Craigslist right? Maybe you should be a gentleman and give that one to your fiance....NAH!!!!!!!!!!!!!!!!!
[Nexus 4 General] HB_Mosh:
THe hold up of the moeny depends on the bank, i had my money hostage from Google for the first week, then the payment just fell off and i regained my virtual money on my CC
[Nexus 4 General] parelem:
That's the worst part, we have absolutely no information so we're left guessing what we should do next. I went ahead and placed another order, CL is probably your best best to get another by Christmas.
[Nexus 4 General] rock7632:
Nov 13th LL3 reporting
[Nexus 4 General] DowntownJeffBrown:
Lol yea I did and nah my N4 I bought on cl is my mistress it stays with me.

Tweet people Tweet

#WhereismyNexus4
[Nexus 4 General] abowmedia:
It happened

Well, it happened. My Nov 27 order just shipped before my November 13th order. Told my wife she's out of luck, i'm taking the first one that arrives after stressing about it for 3 weeks :P

I have a feeling anyone left in LL3 on their November 13th order is literally in limbo... meaning Google's shipment center doesn't even have a record of your order at all.

Tried talking to support again (worthless endeavor) and of course they claim they're going to send it off to a shipment specialist... but i've heard that 10 times already with no results. Now i'm wondering if its worth it to just put in a new order for my 2nd phone and cancel my November 13th order... of course the order page says thats 6 - 7 weeks out... /sigh /sigh /sigh
[Nexus 4 General] geokuttan:
They wont post it. I tried. I even talked to iphonies blogs. They wont post it either. I dont think even XDA has the guts to post it. I mean comeon its against google. :cyclops:
[Nexus 4 General] AshtonTS:
I have a feeling the 1-2 weekers are going to become the new LL3...
[Nexus 4 General] radlink14:
lolz i'll bet you a google bumper case that you will not be receiving your phone anytime soon.
[Nexus 4 General] grubbster:
No, it's different this time. They have already taken our money!
[Nexus 4 General] androidfoshizzle:
"Lol" I'd bet you he'll get it before you hahaha...

16GB,NOV 27 6:54 PM EST,2-3 WEEKS
[Nexus 4 General] klownkillah:
my wifes 11/27 order shipped

Holy Schnikeys!

I got an email from Google @ 1:35 AM PST telling me my order from 11/27 @ 2:33:22 PM PST has shipped! I have a UPS tracking number now (which is not yet in the UPS system at all). My Play store status has also been updated to shipped!

I truly hope that any one left over from 11/13 that doesn't have their device yet gets it soon!

---------- Post added at 07:46 AM ---------- Previous post was at 07:45 AM ----------

oh yeah and the order i had on 11/27 was a 1-2 week estimate on the receipt
[Nexus 4 General] kev30:
I ordered on 11/27 at 3:20pm PST and received tracking number today at 1:04am.
[Nexus 4 General] DowntownJeffBrown:
So I just ordered another 16gb I bet I'll receive that one first before my order from the 13th. If I do get shipped my order from the 13th I'll just cancel my order from today. BTW limboers I wanted to let you know I was transfered to a returns CSR today and he admitted to me that they had a glitch in the system on the 13th and some orders see to be lost and they are trying to fix this and find them all. Also people from the 27th I know this has been posted but I asked about you guys since this returns CSR seemed to be giving me more info than most. He told me a lot of people got tracking but no phone connected to it and they are going to ship them its just kinda a mess at this point. I was also told Google never touches the phones its all contracted to ups just like their customer service is contracted out.

Tweet people Tweet

#WhereismyNexus4
[Nexus 4 General] kcbboy:
I'm not putting too much stock in this shipping e-mail. If it's anything like the 1-2 weekers it's going to be stuck at the YLOD.
[Nexus 4 General] cherbs019:
I ordered on the 27th (4-5 week) and now I have pending charge from "Google *Youtube" on my CC. It was originally from Google *Devices but that was backed out and now I have this new charge. Anyone else seeing this Youtube charge?
[Nexus 4 General] Antebellum:
Im a 1-2 weeker(27/11) and my money is already taken since of my confirmation mail (30/11), but no shipment to be seen, got an ups track number but thats all.
[Nexus 4 General] scotttm1:
My order from the 27th SHIPPED...

Sorry to anyone that have not received their order yet but I ordered mine on the 27th and just got my email at 4:05 am eastern time USA with tracking number! Whoo hoooooo.... Best of luck that your phone ships too. :o
[Nexus 4 General] Scyth3:
If you've followed along, a shipping email with tracking number means nothing unless it says it was put on a truck or arrived at a shipping facility.
[Nexus 4 General] kingwaffle:
Received my tracking number last night for my 8GB ordered on 11/27.

Shortly after I ordered, I logged into my Chase account and saw the pending charge. I just logged in again and the pending charge is completely gone.

I'm betting my phone wasn't actually "shipped" as much as they made a label for it.

I'd be really shocked if it turned up in the next week or two.

Unlike most of you, I am not freaking out since my contract isn't up until December 29.
[Nexus 4 General] rjkboyle:
SHIPPED!! maybe...

Ordered on the 27th.

Estimated 2-3 weeks on email.

Got a shipping email this morning at 1:34AM! With UPS tracking number.

Still not in UPS system though.

Fingers crossed it will come in a couple days
[Nexus 4 General] androidfoshizzle:
(2-3 weeker)So who all on the east coast received a shipping email? and telling by my order time I'm guessing by friday ill get a shipping email?

16GB,NOV 27 6:54 PM EST,2-3 WEEKS
[Nexus 4 General] jMollys:
yep.... had that pending credit put on last night. I wake up today and have a charge from google and a tracking number.
[Nexus 4 General] :
Ordered mine on the 27th at around 2:30pm PST in the 2-3 week bracket and just got tracking for my 2 16GBs. Hoping it really does ship.
[Nexus 4 General] noyade233:
Does the tracking number show any activity other then shipping label has been printed? If not you might have just caught the YLOD like a good number of us.
[Nexus 4 General] sureshotz:
Ylod

Sorry to burst your bubble but search this thread for the YLOD.

Many of us receive tracking since the 30th but no movement. Ups label created and waiting ....

4 days now.

We hope that they will today. Just like we hoped yesterday and the day before. .......

And I'm from the 1-2weeks category
[Nexus 4 General] shahram0:
My theory is that shipping label is an automated system that prints them based on the time allotted for processing.

For example: For the 1-2 weekers, the system was designed to print off the label within 3 days/half a week and thus why everyone got a tracking number on the 30th throughout the day.

Secondly, for those 2-3 weekers, the system was designed to print them off a week after the order was received; seeing that the first week is over and the second week has begun, the system printed the labels on the first day of the 2nd week and thus falling in the 2-3 weekers.

I don't think there is any stock yet and items haven't really been shipped in bulk; only that the automated system was flawed. Perhaps, the orders were sent to a UPS label printing system and it printed them based on that data when the stock wasn't actually present.

Just a thought. I don't think there will be any significant number of deliveries until at least later in the week or next week and only for the 1-2 weekers. Feel free to oppose this idea.
[Nexus 4 General] pn009:
Got my email this morning for my 8GB with the same time frame. No updates on UPS with any real-time information though... will wait 24 hrs
[Nexus 4 General] jakejm79:
In NH here got shipping email on 8GB today, 16GB last Friday. Neither has been given to UPS yet.
[Nexus 4 General] EnemyOfGlaDOS:
Lol oh yeah.. tgat was an intense release haha :D

So... I don't see "devices" in the Play Store app, only on my PC :-/ ..hmm, maybe my tablet will display it?... nope :(
[Nexus 4 General] svengalis:
If you are able to order them on the 13th I would assume they already have them in stock there.
[Nexus 4 General] FatalityBoyZahy:
I'm a diehard Battlefield fan, so the CoD release doesn't concern me. I'll just be waiting for this Nexus at midnight.
[Nexus 4 General] Morodo:
I just hope i can get it from Spain for 300€, in Portugal there's no playstore. :(
[Nexus 4 General] barondebxl:
it's ok, no one is perfect lol!!! just kidding. Does anyone know if there's another way to buy something from the google store other than google wallet? Sometimes google wallet gives me a weird " can't confirm address" or something like that.
[Nexus 4 General] richteralan:
Add me in bf3. OmniRad
[Nexus 4 General] circleofomega:
Can someone just answer -

His much tax did y'all pay..?

350$+tax=?

Sent from my RaZr HD.
[Nexus 4 General] EnemyOfGlaDOS:
nobody has paid anything.. do you see an option to purchase?
[Nexus 4 General] Ace42:
Lmao... play nice.
[Nexus 4 General] EnemyOfGlaDOS:
i thought i was.. :rolleyes:

---------- Post added at 11:39 PM ---------- Previous post was at 11:33 PM ----------

I don't know why I didn't think of this but It looks like you can just use the web version of Google Play. At least it looks like I'll be able to order the N4 at gamestop same time I'm picking BO2 up! ... sweet! :D
[Nexus 4 General] lookitzjohnny:
well I live in CA sales tax for my city is 8.75 so 0.0875 * 349.99 = ~ $380.61

if i did the math right.
[Nexus 4 General] circleofomega:
Oh I thought the pre-orders have started and people have swiped the card...

My bad..

I'm only asking this cause I wanted to know what is the price u will be finally paying as here in Asia, the deal seems to be skewed towards a rip-off..

Sent from my RaZr HD.
[Nexus 4 General] quarksurfer:
Just listed my gnex on ebay, auction ends on the 13th, perfect! can't wait to order. I have a republic wireless beta phone to hold me over during the transition.

I think i'm just going to go for the 8gb, I've never used over 5gb's on a phone, mostly stream stuff, and the super low price is so tempting. I hope the phone ships right away.
[Nexus 4 General] Tibbz96:
No I went right through to check out and was a mouse click away from ordering. I think if I got that far my card was fine.
[Nexus 4 General] phoneman09:
Pick up a Nexus 4 from GameStop? They will be selling them? Or did I misunderstand you?
[Nexus 4 General] barondebxl:
Yes I think the google wallet payment on google play doesn't give that error it does sometimes on other websites, I tried ordering the nexus 7 just to see if it would give me an error but it looks like its all good!

---------- Post added at 09:07 AM ---------- Previous post was at 09:05 AM ----------

misunderstanding. He means he will be at gamestop picking up black ops 2 at midnight ( November 13) and will be ordering the nexus from there ( on his phone I guess) just like I will!
[Nexus 4 General] phoneman09:
Okay I thought so but I wasn't sure. I'm picking up black ops 2 also but from Best Buy. Then coming home and buying the Nexus 4 since I don't have a data package on my iPhone. How do we know the sales will start at 12:01 though? We don't do we?
[Nexus 4 General] barondebxl:
we don't know for sure, just assuming. Either way we will be playing black ops 2 so won't go to bed early lol.
[Nexus 4 General] phoneman09:
Okay cool. Yea I won't be going to bed that's for sure. I'm ordering that phone one way or another lol I wish they were doing pre-orders!
[Nexus 4 General] sarni84:
Nobody knows as of yet I'm sure it will be like the galaxy nexus. Some states have different tax prices here in pa it is 6 cents to the dollar so it would be like 21 dollars equalling 371 plus 10 to 15 dollars shipping so I'm guessing for me it will be around 380 to 390. When I bought the galaxy nexus it was 400 and tax and shipping came to 434;) I know Delaware has less tax prices ......so it matters what state you are in. And what the tax is. Just do 350 (if getting the 16gb version) and times that by your tax mine is .06 ....u will get a number add that to total and factor in shipping that is roughly what u will pay :)
[Nexus 4 General] Gleasonator:
Dude, me too. I can't figure whether or not it's worth it.
[Nexus 4 General] P00t:
dont forget ur credit card.
[Nexus 4 General] taC nayN:
How many seconds will it take you to go from clicking add to cart to "Thank you for shopping at the Play store?"
[Nexus 4 General] Ravynmagi:
TMI
[Nexus 4 General] norazi:
i hope your pees dont last 5 mins
[Nexus 4 General] TwinkyOfHope:
After all this anticipation, I think we're gonna end up being sad girls with these 9am PST rumors/facts.

Sure is a tense launch though.
[Nexus 4 General] Mrcojocaru:
5 Minutes!!!!!
[Nexus 4 General] sofia-captivate:
Just ordered mine :)
[Nexus 4 General] Kenneth131:
I can see google play servers creaking under the strain lol hope they planned for the likes of xda fans to be battering it all night
[Nexus 4 General] stopswitch:
Depends on how hard the store is hit, the server might lag a lot.
[Nexus 4 General] akhan47:
It no longer says 'this will be available on Tuesday 13th November' on the UK Play store for the Nexus 4 :confused: says coming soon though.
[Nexus 4 General] peestandingup:
Pee your pants, bro! Its not worth it! ;)
[Nexus 4 General] ET3RNA4:
We're such nerds...
[Nexus 4 General] Vangelis13:
This is hilarious.. :D
[Nexus 4 General] EvilStevious:
I have my fingers crossed for everybody here waiting for a 12AM PST release! If it slides by... well, it'll be 7PM where I am, a good time to start knocking back a bottle of vodka :laugh: Good luck everybody! :victory:
[Nexus 4 General] Infekxion:
Naw, we didnt stand in line like a bunch of mindless zombies for two days, just stared at our screens and clocks for an hour ready to hit F5 and then the buy now button.
[Nexus 4 General] JamesRC:
Anyone reckon the US will beat 22 mins?
[Nexus 4 General] stopswitch:
Speak for yourself.
[Nexus 4 General] AvRS:
I can't believe how quick this thread has moved since last night before I went to bed. When I clicked "first unread post" that was on page 155 or something!!! You lot are crazy! Lol It's also moving a page a minute I swear as every time I click next page it's the end until I get to the bottom of that page there's another to read. Fun times!

I'm sat at my desk at work, just made a cup of tea and now waiting patiently......

I gave up cycling in to work today so I can be ready haha
[Nexus 4 General] ackliph:
lol where you been?
[Nexus 4 General] asdf2020:
Am yet to receive the shipping Mail
[Nexus 4 General] cherbs019:
Thanks! Definitely not getting my hopes up though, could be just putting the pending hold charge on there again.
[Nexus 4 General] bsteiner36:
Good to hear

Thanks for the reply. Makes me feel much better about my order. I didn't know if it was a glitch and rendered my order useless.
[Nexus 4 General] erios82:
Ordered nexus 4 on 11/30/12

I'm seeing a lot of people in limbo with their orders and such. But for other late order'ers like myself, I just wanted to chime in and say I ordered my nexus 4 on the 30th and was given a quoted shipping time of 6-7 weeks. And as of this morning, my pending charge dissappeared from my bank statement ~ 5 days later.

For those of you that ordered around the 30th and have any new updates, let me know - I'd love to hear about them. Goodluck! **I ordered from the US play store and am in Chicago.
[Nexus 4 General] BumbleG:
We could possibly just use the LL3 corner thread, not a whole lot of people in it but I guess some people can double post some of the info they give out here as well.
[Nexus 4 General] catlog:
I ordered mine today, with 5-6 week delay of shipping in the UK Play store. Any one else same as me?
[Nexus 4 General] rkcj:
Similar position, but 4-5 weeks.
[Nexus 4 General] armstrom:
I'm in a slightly different situation. I ordered two phones on the 27th with 1-2 week delivery estimate. I received an email on the 30th with tracking numbers (and my card was charged). However, the tracking numbers only show as having been created in the UPS system but the package has not yet been picked up by UPS. I'm working with the google play store support (who have actually been quite responsive) but I'm waiting for word back from the shipping department to see what's going on with my order. Kind of a a pain :(

-Matt
[Nexus 4 General] Ibsonic:
Guys it only has been 1 week.. -_- come on be patient, think about people who ordered 13th Thats about 3 weeks and still have nothing not even a 'ups shipping mail'
[Nexus 4 General] NardVa:
Does Google charge you when they ship the phone or when you order the phone?
[Nexus 4 General] emerrill:
Most 1-2wk people (including myself) are in exactly the same boat. Search got YSOD (Yellow Screen of Death). Goole won't get anything particularly useful back to you, the most common response is that they are expected to ship this week.
[Nexus 4 General] karanits:
My friend in US also also ordered exactly your order...16gb, same shipping time and same city. No update from him yet.

Sent from my GT-I9000
[Nexus 4 General] Hatzy:
It's a pending charge when you order. The charge actually posts or goes through when it is shipped. Only problem is... no one knows what the hell "shipped" means.