yashsingh1/xdaforums huggingface dataset:
[Nexus 4 General] SergeantSalad:
Same here, classic limboer, ordered at 8:38:28 AM pst. Heard nothing from Google beyond my receipt, cept now my ordered date on Google Play is November 17.
[Nexus 4 General] Geo411m:
It might be their way to get our orders out of limbo so they can be processed correctly.

They don't process orders on the weekends so you won't see any changes till Monday. That's what the rep told me and that's the first ounce of truth come out of their mouths.
[Nexus 4 General] ErikWithNoC:
Ordered mine at 8:50am PST. Order date changed from the 13th to the 17th sometime in the past 30-45 mins. Still shows shipping ETA of the 15th though.
[Nexus 4 General] myorks1127:
Glad I successfully converted my girlfriend from an Iphone 4 user to a future android user(once upgrade hits/verizon for her). Even seeing the operation of my Galaxy S Blaze made her amazed at how superior android is to boring old apple, she really wants a Nexus 4 like i'm waiting for..to bad for Verizon
[Nexus 4 General] DroidDavi:
Mine has finally changed from pre order to shipping Nov 15 LMAO
[Nexus 4 General] decepticon:
I wouldn't be surprised to see Google go out and and recruit a few Amazon people after this, that is, if Google is ever going to get serious about ecommerce.
[Nexus 4 General] damayor521:
I ordered 8:37 ... had my status changed to 11/17, also
[Nexus 4 General] richteralan:
They need a system overhaul. Hiring a few people won't cut it.
[Nexus 4 General] skttls:
Same here - ordered at 8:33 and the date has been changed to 11/17. Wallet still shows 11/13 though, and shipping still says 11/15.
[Nexus 4 General] nyijedi:
On mine, the order date on the main Google Play page has been changed to November 17 (with an estimate shipping date of November 15....), but if I go to my order details, it still shows my original November 13 order date.
[Nexus 4 General] Initial_G:
It's okay Ill watch my account even until Monday lol As long as it gets shipped! But to answer the time question I ordered mine at 12:17:01 pm PST.
[Nexus 4 General] Geauxn:
8:33 for me.
[Nexus 4 General] apolloms:
everyone is getting their order dates changed except me :crying:
[Nexus 4 General] ryree0:
Ordered at 8:33am PST, no change for me. :eek:
[Nexus 4 General] KonstantinKeller:
Just got my order date changed too.
[Nexus 4 General] decepticon:
True but gotta start somewhere.

If Google is going to get into wireless, I would expect it to be a prepaid service and handled through the Play Store.

It probably wouldn't have much of a brick & mortar presence so they have to get this in order sooner than later.
[Nexus 4 General] Geo411m:
I'm not sure I could trust google with my wireless service when they can't even get ordering the phone right.
[Nexus 4 General] nagle3092:
Order Date: November 13, 2012 8:35:18 AM

Got order confirmation and that's it. I emailed them on the morning of the 15th, was told it is scheduled to ship on the 15th. Called yesterday evening, was told the order is finished processing but for some reason it hasn't shipped, expect a tracking number on Monday. This is for my 16gb N4 and 32gb N10 I placed on one order. Considering they are having a hard time with getting a box out with one item in it, two is expecting alot. Still says Pre-ordered in play store.
[Nexus 4 General] Hemlocke:
Data-only VOIP sounds like the right move to me, though. I would sign up Day 1, then wait the 3 weeks for them to process my order for the chance to pay for the only service I need for my phone. Screw paying for text and talk. The Back-ordered service contract would be worth the wait.
[Nexus 4 General] noizy1234:
My order date just changed to November 17 as well.. I ordered a 16gb at 1:29 est hopefully it means they're getting shipped soon
[Nexus 4 General] pertelotte:
Order date changed to the 17th as well.

Ordered at 9:00 on the 13th
[Nexus 4 General] swa2k4:
The 8gbs were through the day like around 10am pacific, then couple more at 11am pacific.

the 16gbs were right at the beginning like 950am pacific... looks like they have stock of 8gbs so if you have those on order should be good chance to get them shipped asap!
[Nexus 4 General] silver91342:
Changed my order date to 17th and shipping day says 15th. Could be the second shipments of phones came in today and we are all moved to that order now.
[Nexus 4 General] cooperaaaron:
Me too...

what he said !
[Nexus 4 General] harsubs:
Order date changed to Nov 17

Mine just got changed as well. Still shows shipping estimate of Nov 16.

Original order was placed on Nov 13 at 7.26 pm EST.
[Nexus 4 General] chlehqls:
Cool, my ordered date changed to 17th. Although my bank has refunded my pending charge back to me...
[Nexus 4 General] astromanic:
everyone is still so optimistic. i hope its true and that this doesnt mean we moved to behind the backorders
[Nexus 4 General] poxin:
Mine hasn't moved at all. Ordered 8:32:58, I got a confirmation email and that's it. Date not changed to 17th and definitely hasn't shipped :(
[Nexus 4 General] Geo411m:
Go away. No one likes your thinking. :eek:
[Nexus 4 General] pertelotte:
People that got their order date change, 8gb or 16gb?

8gb here. Bank account still has a hold, shipping estimate for 2 days ago.
[Nexus 4 General] bryceb04:
Damn, only my bumper order got moved to the 17th. Phone order (9:57 MT) stayed on 13th. Did get the BO email Thursday. Looks like I won't get a phone anytime soon.
[Nexus 4 General] apolloms:
Still showing pending, CSR I just talked to said that they were being told that orders should process by today. She said my account is showing as chargeable and even said to call back after it ships to get my shipping refunded (even though the supervisor i talked to last night said my shipping would be refunded)....My play store still showing an order on the 13th and hasn't switched to the 17th....ordered at 08:34 PST. I'm pretty much giving up hope of getting this any time in the near future and it pisses me off how Google handled this.
[Nexus 4 General] Geo411m:
Everyone who got the order date changed, did you receive a backorder email? I never received one and every CRS I spoke with said that was a good thing.
[Nexus 4 General] 482123:
I have an order for one of each. Both had the order date change to the 17th. I still have 2 pending charges on my Amex.
[Nexus 4 General] silver91342:
No BO here firmly in limbo
[Nexus 4 General] pertelotte:
Yeah, I got a BO email.
[Nexus 4 General] whatwhat456:
Wanted to add a twist I haven't seen yet in this thread so far.

I got my order in at 11:33 EST. I am in limbo right now, order date is still the same and my order status on Google Play is "complete"

Here's what has changed: after I ordered I received a confirmation email and my bak account showed to pending charges from google. One of these charges was the phone (16gb model) and one was for $1.00.

Presently, the pending charge for the phone is still pending, but the pending $1.00 charge is gone and was not completed.

This whole thing is weird, but also strangely entertaining considering the fact that I am obsessed with what other peoples orders are doing and trying to figure what it means about my order.
[Nexus 4 General] laverdure#1:
Crap, both my 16GB ordered at 1:39 and 2:09pm EST are still showing order date of 13th. Guess that BO email was no BS in my case...
[Nexus 4 General] chipryong:
this indicates ???wht?...

hope this means it will ship in few days haha.
[Nexus 4 General] Pedro Peguero Jr.:
What does it mean if my Order DAte changed to the 17th??? Is that good? Sorry, its hard to keep up with this thread lol..
[Nexus 4 General] shadvich:
11:46 AM EST. Limbo, order day changed to 17th. Shipping estimate 15th. Wallet still says 13th. Charge still pending on card.
[Nexus 4 General] Vahndroid84:
Hi guys! First message for me :D

I'm waiting the second batch to buy an 8gb for my girlfriend and a 16gb for me, from UK playstore. But i have a question...toggling the "linking" box to the account by we get the phones, does cause problems with shipping? I'm trying to buy those nexus 4 with the account of a friend of mine in London (i'm in Rome, Italy).

This would be my first nexus, and i'm kind excited to get one. I've already get a nexus 7 16gb...but the waiting for this nexus 4 it's killing me.

And then, i would wish luck to all of the limboers...if i was in your situation, i was really pissed off. :good:
[Nexus 4 General] nyijedi:
No BO for me.

No one knows at the moment. I think many of us are assuming (and hoping) that any change is a good change since we've been in limbo since initially ordering the device.
[Nexus 4 General] mrhaddan:
If you just added your credit/debit card to Google wallet for the first time, the $1 charge is Google basically making sure there is an actual bank account tied to that card number. This is why it's is never actually charged to you.
[Nexus 4 General] frankied22:
Another morning of no change. Ordered at 8:34 am PST. Never received one email from google. CC is charged, wallet says pending and estimated shipping November 15th. All I did was order 1 16gb.
[Nexus 4 General] kcbboy:
For everyone that is seeing the date change from the 13th to the 17th is because it got modified today. If you put your mouse over the word date a little bubble will appear saying "when you're order was last updated." So this is good news if anything
[Nexus 4 General] peestandingup:
Yeah, I received the BO email. And my order was changed to the 17th online as well.

And CSR doesn't know jack s***. I wish people would quit quoting them. All they do is answer phones & see exactly what we see.
[Nexus 4 General] MaxCarnage:
Interesting that this is happening after my phone call this morning. Maybe they finally put two and two together. They seemed pretty surprised by what they were finding with my account.
[Nexus 4 General] surferdude73:
Thanks for being cool. Doesn't show me join date from my phone, but I recognized the name so no excuses even in the huge troll thread, haha.

All good man, I'll be one of the last to get my n4 anyway, 23:14 est. Sad thing is I'd probably be good if it weren't for the gd scalpers.
[Nexus 4 General] Initial_G:
I know CSR's at this point are not reliable but the one I just got off the phone was said that the date changed because they got in contact with the bank. She said that the bank is notified of the order and the charges and when they are notified they send a response back. The date changed due to the fact that Google received information from the bank. Now I'm hoping this is a good thing but at the same time I am not sure due to being in limbooooooo.
[Nexus 4 General] gbroon:
1.00 charge is fairly common on online transactions. Its a small initial transaction used to validate your card and check its valid its not supposed to actually come out the account. Sometimes it goes away so fast you don't see it but sometimes it stays overnight. Nothing to worry about.
[Nexus 4 General] Luxferro:
My order got modified, but no shipping yet. It's now at the top of my order history.

I've been in limbo w/ no BO emails, or anything. Originally ordered at 8:34.
[Nexus 4 General] whatwhat456:
Okay, that makes sense, I did use a new card.
[Nexus 4 General] kcbboy:
trust me it is a good thing. Once it ships the date will change again.
[Nexus 4 General] damayor521:
Ordered a 16GB and a bumper. Received no order confirmation or backorder emails
[Nexus 4 General] chrisjcks:
I've noticed its only the american orders that are getting modified today......
[Nexus 4 General] joe_sun:
I'm still in total limbo, ordered at 8:34am.. don't know why I'm bothering but I'm on hold to talk to a CSR right now.
[Nexus 4 General] JeepoUK:
This! :(

Come on Google, hook the UK up!
[Nexus 4 General] Initial_G:
Oh I hope you are right! and I tried to ask for a free bumper but they said they have never heard of free bumpers being given away lol It was worth a try!
[Nexus 4 General] egarsenal16:
Just joined for this thread, ordered 8:43 PST, ordered 16GB and bumper, limbo and order date changed to the 17th for both the phone and the bumper, oddly though the shipping estimate is still for the 15th. Would much rather know something rather than be stuck in limbo, even if that something was that I was backordered.
[Nexus 4 General] Initial_G:
Man how long have you been on hold? I was stuck on hold for a good 10 minutes :/
[Nexus 4 General] rickykemp:
Same, no change to my day 1 order, 8:26am in the UK for 1x 16GB Nexus.

Royally pissed off with all this.
[Nexus 4 General] Spitfire:
Mine says shipping estimate Nov 15, but I never got tracking info. It's still pending in google wallet and also pending on my credit card.
[Nexus 4 General] ErikWithNoC:
Well that is the best news I've received since I've ordered the phone. Hopefully it actually means something.

Yeah I sent CS a nice email this morning, who knows if that helped :p

If your order date changed ask about that.

In fact, anybody who calls a CSR ask about that change and see what they say.
[Nexus 4 General] NexusIncarnate:
My date hasn't changed yet. Still showing 13th. I'm in uber limbo.
[Nexus 4 General] Geo411m:
As for the order date change, the change means there was updates to our orders today. I have to assume it's a good thing since no one has really looked at our orders since they were taken. I tried emailing a rep I spoke with to see if I hear anything about the order date change. Haven't heard anything back yet. Maybe someone should call and find out.
[Nexus 4 General] surferdude73:
Just to add some input.

I was probably one of the last two or three on xda to get their order in before full sold out status.

23:14 EST order time.

BO confirmation.

Order date updated to 17th.

I don't want to dash hopes here, but I was in the first few minutes of N7 buyers, got BO confirmation for 3wk timeframe, and it was AT LEAST 2 WEEKS before my N7 shipped. I fully expect the same thing here, even for the majority of early orderers. Might want to get prepared mentally for that.
[Nexus 4 General] dc496:
Ordered 10:53 (UTC -6/CST).. got a BO email and no order date change.

:(
[Nexus 4 General] pertelotte:
So this probably means nothing, but for info sake.

Using UPS reference tracking I put in my order number when I got up this morning and there was a hit and after my order date was changed, I can't seem to get the tracking to come up again.
[Nexus 4 General] zizo79:
Those of you who are getting the shipping dates and have linked your account, can you check your order status on Google Play and let us know if you see new download dates for your apps?

Thanks
[Nexus 4 General] Novi84:
My order has not changed at all since I ordered 11:33:47 AM UTC-5 the 13th. Still the same info on Play and Wallet.

Called them, and they said my order was chargeable, meaning it was probably shipped and would most likely arrive Monday afternoon or Tuesday morning. She said I'll probably not receive a tracking number, and should contact them on Tuesday if my phone doesn't show up.

Worst. online. shopping. experience. ever. Amazing that a major company can mess it up this bad. Understandable that they run out of stock, but to completely lose control of the orders' statuses?
[Nexus 4 General] ErikWithNoC:
My app download dates are all the same. Previously I updated an app and it went to the top of my list (about my Nexus 4 order). Now my Nexus 4 is at the top of the list with the order date being the 17th.
[Nexus 4 General] KtMack23:
Ugh my order date is still the 13th :( Super limbo.
[Nexus 4 General] Hero_Guy:
Well if Anything my order was pushed to the bottom :(
[Nexus 4 General] agtitan:
My order date changed! My bet is people are having to go in manually and update peoples order based on order they were received, so they can efficiently ship based on the order they were received. They probably are going to ship all orders with an order date of 11/17 soon ... The reason they had so many problems was because their system couldn't handle all the orders on the 13th as far as who ordered first. I bet their system normally doesn't ship based on the order they were received but based on some other ,methodology that normally works for them, but obviously not in this situation!!
[Nexus 4 General] silver91342:
They are not shipping first come first serve, that has been confirmed. More than likley the new shipment came into now they are going to process orders.
[Nexus 4 General] [hfm]:
Just to add more info that really can't be used to figure anything out...My order date got changed in play store list to 17th as well.

Wallet still the same as always:

Receipt Google Inc.

Nov 13, 2012 12:52:56 PM

1 Nexus 4 (16GB)$349.00

My CC still has the authorization hold as well.

Edit: I got the BO email same day that huge bulk of them went out Thursday I think it was..
[Nexus 4 General] Geo411m:
You may be right but that date only shows when our orders were last updated. To me that means they have worked on our orders sometime today.
[Nexus 4 General] DroidDavi:
im hoping so
[Nexus 4 General] dkotoric:
people with thw date change did u get the bo email

Sent from my HTC One S
[Nexus 4 General] slowpc:
Got the BO email , but still really wondering if my canceled order was the reason for that email. My latest order was updated and now the 11/17 date.

not really in limbo , but really anything is good news now.
[Nexus 4 General] xSunny:
Still limbo order date changed to 17
[Nexus 4 General] dkotoric:
not really they could unidentifying back order people

Sent from my HTC One S
[Nexus 4 General] DroidDavi:
nope dont see mine

i rushed and places my order was the link box checked by default ?
[Nexus 4 General] lyricez:
It's interesting that only 1 of my separate N4 orders has change order dates to the 17th. I ordered 1 at 0836am PST and the other at 305pm PST. The one that changed was the 0836am PST time. My bumper that was ordered at 0854 am PST hasn't changed order days yet either. I guess they are slowly manually correcting their **** up. Hopefully this means my order will ship soon.. but some how I doubt it.

What makes no sense to me is... people are claiming our orders "slipped/got lost" in the system.. yet when I emailed 2 different CSRs on different days.. they could see my order just fine and claimed they'd ship on time.. this was on the 14th/15th. If there is a disconnect between their order and shipping system due to the huge volume of orders, they royally ****ed this up.. shouldn't of taken so long.
[Nexus 4 General] fitzman49:
I got the Bo email and i have been updated to the 17th as well
[Nexus 4 General] ErikWithNoC:
Still just shows my One X :(
[Nexus 4 General] Prod1702:
I ordered mine at 854pst i did get a email for the order 20mins later and I did get a BO email. I got my shipping email this morning. Tracking says it should be here on Tuesday. I have also had my CC charged as well.
[Nexus 4 General] ErikWithNoC:
What time did you get that email PST/EST?
[Nexus 4 General] kcbboy:
The phone is in a box and not turned on so how would this even work?
[Nexus 4 General] stopswitch:
Cause they link it to your account

Sent from my Galaxy Nexus
[Nexus 4 General] joe_sun:
FWIW just got off the phone with them and he said my order was "reset" today and it should ship by Tuesday. He was so confident he gave me his contact information and said to reach out to him if I didn't get a tracking number by then.
[Nexus 4 General] frankied22:
I just want some type of information at this point. Just give me an email. I ordered at 8:34 am PST and have received zero emails from Google. My CC is charged and my wallet still says pending and shipping estimate November 15th. And mine still says the 13th. Ridiculous.
[Nexus 4 General] slowpc:
Now Joe , did you get the BO email ?
[Nexus 4 General] DroidDavi:
I love how every youtube video i watch has a nexus ad before it. I know its based off my search and browsing history but its not even available Google WTF
[Nexus 4 General] Prod1702:
10mins ago
[Nexus 4 General] Trashville:
maybe they're changing some orders to the 17th to reflect their restocking of phones and shipping them out the 17th? or google warehouse is a cluste**** right and they're arbitrarily changing dates
[Nexus 4 General] agtitan:
False alarm guys...sorry but it turned out it was my old g2x showing up as lg android and I thought it was the nexus
[Nexus 4 General] Jessecar96:
I got the BO email, but I haven't been updated to the 17th. Still at the 13th and shipping on the 15th.

Maybe this is a good thing?
[Nexus 4 General] booyakasha:
wondering the same thing....I remember this being a hot topic on the N7 launch as well, not sure if it holds any water though.
[Nexus 4 General] kcbboy:
They won't be shipping anything today. It's Saturday. If anything they'll ship Monday and arrive Tuesday.

---------- Post added at 10:29 AM ---------- Previous post was at 10:27 AM ----------

the phone is not even on and signed into your account. How do you expect to send an app to it?
[Nexus 4 General] surferdude73:
Wow do you work at Google? You just sent hundreds to check if their device was linked, lol.

On the plus side, you have probably managed to slow this thread down for a few minutes.
[Nexus 4 General] ErikWithNoC:
Interesting. So their still sending out shipping confirmations and it doesn't look like its in batches...
[Nexus 4 General] slowpc:
I would hope they ship monday all these updated orders so that they get to us by thanksgiving ... that would make my issues go away a bit quicker.
[Nexus 4 General] kcbboy:
If there's someone still waiting on an 8 gig out there you'll probably be receiving mine. It just arrived back in Kentucky.
[Nexus 4 General] ErikWithNoC:
Was your date changed to the 17th or does it still show the 13th? My apologies if you posted before, this thread moves fast.
[Nexus 4 General] lyricez:
There's no reason they wouldn't ship today if they had them. It's not like UPS doesn't ship on Saturdays. It's true people won't receive items on Saturday unless their shipping included the extra Saturday charge, but they'd definitely ship today if possible.
[Nexus 4 General] Exel:
Mine was reset? I'ma call.
[Nexus 4 General] Clayfree:
My Play Store order was updated on 11.17 to show estimated shipping on 11.15 :confused:
[Nexus 4 General] Pedro Peguero Jr.:
Ok..

1 - My Order Date has changed to the 17th!

2- I did not receive a "BACKORDER" email (thank God!)

3- My wallet and card are still "pending".

4- It still shows shipping as the "15th"

5- I have received my confirmation email with my receipt when I ordered

6- I have not received shipping confirmation.. *yet*
[Nexus 4 General] :
Linking the phone

I have seen some speculation on this in various post so far.

IMHO linking the phone should have absolutely no impact on the processing workflow of the order what so ever.

It is not like they are going to open the box, fire up the phone to physically add any information.

Upon shipping the serial number for all phones should be submitted into our accounts for all phones for warranty purposed regardless of whether you clicked that box or not.

Then when you first start up the phone and it connects to google's server for the first time it says "Hi google N4 #2843719 here, what would you have me do?" and the server will respond, "Hi you are Vahndroid84s phone, go ahead and set him up". If you hadn't linked your account it will continue to ask for your google account information.

Since all this happens upon first setup I can't see how it can conceivably impact the shipping process.

...But then again few things in the process seem to follow my common sense logic so far :(
[Nexus 4 General] jenskristian:
My order too was changed to 17th. Good to know they actually know my order exists I guess.

8:35 AM PST

1 x N4 16 GB
[Nexus 4 General] stormtroopercs:
what do you mean order date changed to 17th?

other than that mine is the same as yours.
[Nexus 4 General] ErikWithNoC:
Yeah it seems quite a few people's date changed to the 17th in this thread. Hopefully you can glean some information from a CSR as to what it actually means and if its a good thing.
[Nexus 4 General] lyricez:
BO email seems to mean jack TBH. It seems it's better to have gotten a BO email because a lot of those are getting tracking numbers now.. lol.