yashsingh1/xdaforums huggingface dataset:
[Nexus 4 General] jakejm79:
From what I have read UPS (tho a different branch then their delivery service) is packing and fulfilling the orders, so it seems that Google has forwarded your information to UPS they have just not fulfilled the order yet and sent it on its way. I wouldn't worry too much mine has been the same, keep in mind this is probably one of the busiest times for UPS (week after Cyber Monday and a couple of weeks before Xmas). I would give it till end of business on Monday and if there is no update, start researching further.

Google isn't the first retailer to drop the ball on launch of an anticipated device, I was involved in the Sprint Evo 4G LTE disaster (phones being sold that hadn't cleared customs, Credit Cards being charged (and I'm not talking a preAuth that drops off after a few days) and no refunds given). Hopefully Google will learn from this, had the first round of sales on launch day been set up the way this second round was (pushing out shipping estimates as more orders are processed with an original 1-2 week shipping leeway window).

Hopefully Google learns from this and when it comes time to launch next years device they do a much better job.
[Nexus 4 General] rock7632:
yes I too am from the 13th
[Nexus 4 General] feelinfroggy23:
Are the 2-3 weekers the ones who ordered on the 27th and getting shipping info already?

Sent from my S2 Skyrocket
[Nexus 4 General] kcbboy:
its the 1-2 weekers
[Nexus 4 General] rock7632:
Yours is the same? When did you get your tracking info? 'And what does it say now?
[Nexus 4 General] lazy-buntu:
Ordered 2x 16GB Nexus 4 on November 27th at 4:00 PM EST (1:00 PST) w/ email confirmation. Received tracking email at 6:35 EST on December 1st. Charge disappeared from my account, but CSR assured me that the charge was temporary and would be reapplied after shipping the devices. Located in Michigan if that helps anyone...

Can't wait, now I just need a bumper :victory:
[Nexus 4 General] :
Probably need to give it more time. There doesn't appear to be any at the moment.
[Nexus 4 General] wideasleep1:
That's what I'm banking on...the second phone is for my business partner..an iPhone 3GS user with a broken screen. I'm ALMOST close to giving him this early one......NAAAHHHHH! :p
[Nexus 4 General] jakejm79:
Early Friday AM I got the actual tracking info, for the first 24 hours or so it showed no results returned, no it just shows shipping label created.

I'm not to worried, I have dealt with UPS, USPS, DHL and Fedex on numerous occasions and this is perfectly normal.

The way I understand it (and I could be wrong) is that all the N4 devices are held at the Louisville, KY warehouse (I assume when they are shipped in from LG's manufacturing facility they go to this central hub). They sit there until Google provides them with a name and address of where to send one, this occurs when Google processes and finalizes your order at this point your order is assigned a tracking number (they accept responsibility to be billed for the cost of shipping) once this label is created UPS Fulfillment Services packs up the individual order and passes it onto UPS Shipping Services, at that point it gets it origin scan and starts its 2 day air journey to your address.

Depending on how busy the Fulfillment Dept is that process can take a few days to be completed. The good news seems to be that Google isn't completing orders and providing tracking info until they actually have phones available to ship, so if you receive that info you should have one with your name on it waiting in a warehouse.

Google never actually puts it's hands on the phones they just take your money and tell UPS who is to get one.

Also do the people that haven't had an old order processed completely by now use the same or similar banks/CC companies?
[Nexus 4 General] lanman2k:
I'm a 1-2 Weeker and I have no shipping info yet. All I've got is "Pending"

Nexus 4 (16GB)

DEVICES

$349.00

× 2

November 29, 2012

Pending

Info

Help Center

Cancel

My addressed changed from 27th to 29th.
[Nexus 4 General] rock7632:
I understand your point and that is exactly what I was thinking on Wednesday (24 hours after I got the tracking) but by the time Thursday came I got anxious and on Friday I started thinking I got screwed since all the other LL3's that got the tracking info around the same time that I did on Tuesday were getting theirs delivered and mine was still stuck on the same status on the tracking page and I think pretty much everyone did get it on Thursday and Friday. I really really hope you are right and I get some sort of movement on Monday
[Nexus 4 General] jakejm79:
I wouldn't worry, if your tracking number had an origin scan then disappeared it may have been lost, but it appears that you don't have a package yet. Maybe Google processed some orders early and UPS hasn't had a chance to process the import of a bunch of N4s and move them to the fulfillment center, so while Google is assigning these to orders they may not have moved to the correct area of the warehouse for UPS to fulfill.
[Nexus 4 General] WhenBearsReign:
You know, I'm happy about anyone getting their phones because this is an amazing device and it's the first huge step in Google changing the market forever, but I have to say, I'm soooooo sick of 1-2 weekers coming in here gloating about their tracking numbers. (╯°□°）╯︵ ┻━┻
[Nexus 4 General] lanman2k:
So right now if you go to the Order page, the wait time is back down to 6-7 weeks from 8-9 weeks.
[Nexus 4 General] rock7632:
I hope you are right. I just want my phone now. I was so happy when I got the tracking number on Tuesday after getting the back ordered email on the 15th. Really hoping the package is not lost
[Nexus 4 General] estallings15:
I feel really bad for you. I'm still waiting for mine to be shipped, but yours being lost in the mail is WAY worse. You poor, poor man.
[Nexus 4 General] Cwebb03:
Anyone trying to find out where they package is (assuming you have a tracking number) try this website: http://www.packagemapping.com/

It showed me where my package last was (still in Louisville) and when the billing info was received (surprisingly just before 4 PM on the 29th :eek:)
[Nexus 4 General] kcbboy:
no the 16 gig went up to 6-7 weeks. The 8 gig went up to 9-10 weeks and then changed to sold out shortly after. The time frame never went downwards.
[Nexus 4 General] donec:
I think it is really sad that you and some others have had a bad time with your orders. But If the forum didn't shut down all other threads then the people that ordered on the 27th and are getting their shipping notices would not come here and post the reports of getting their shipping notices. Instead they would have gone to a different thread as many have tried.

However there is no other option and these people that report their shipping notices from the 27 ordering have the same right to post as anyone else.

They really aren't gloating you know. But just happy on receiving their notices, sharing and hoping they will not end up where you and others ended up.

I am one of the 27th 2-3 week people that went through the hassel on the 13th of putting a phone in my cart and having it disapear time and again with no idea when I may be able to order a phone let alone get one. Now I see people that ordered after I did but getting their shipping notices but not me. Some how the system decided I was to be 2-3 weeks then later gave 1-2 weeks to :D Johnny come lately's:D. You and your other limbo members are not the only ones frustrated by the way things are being done. In my imagination by looking at what happened to you and others and what is happening still I see my order once again being messed up and having to go back to where I was on the 13th:crying:

Please everyone mellow out and have a little patience over what none of us can change. Just be happy for those that get theirs.

I say come on anyone that gets their shipping notices and those that get your phones and let us know so we can dream it's us.
[Nexus 4 General] lanman2k:
Google has really shafted a lot of folks and I'm sure that a lot of these orders (like mine) are/were intended to be X-mas gifts. They seriously have to do something better for the Nexus 5.
[Nexus 4 General] WhenBearsReign:
I mostly meant it in jest, I'm glad people are getting their phones, it's something they SHOULD be happy about.
[Nexus 4 General] arizonamman:
Wallet: Pending $386.02 Nov 13 Google Inc. - Nexus 4 (16GB) Online purchase

WELL HALLELUJAH!

CC: 11/29/2012	PENDING	GOOGLE *MARKETPLACE	$	1.00	PROCESSING

I can't tell you have many times I have been in wallet with my pointer on the CANCEL link AND I can't tell you how many times I have been ready to sell my soul (and savings) to Verizon for a DNA.

Problem is, between 11/29 - 12/3, the damn thing might fall off my CC again. :crying:

Let us pray they get this one right! SONS 'A BI%@(^&' BAS(^@+S!

:laugh:

page # 3230, Message # 32300 That's got to mean somethin'! :)
[Nexus 4 General] PaisanNYC:
You sure you didn't purchase an app? AFAIK, others have stated here as well, the charge for the N4 should show on your CC as GOOGLE*DEVICES, not GOOGLE*MARKETPLACE
[Nexus 4 General] WhenBearsReign:
Mine is showing the exact same thing as his. However, it's from the 28th
[Nexus 4 General] arizonamman:
OMG! thanks for the encouragement! :D

Nope, I have not ordered anything else. I am hoping it is just due to the $1 CC checking process like what we see when we make a gas purchase and it has not yet posted.

Oh Lordy! I hope that doesn't mean it is going to the other side of the warehouse! :laugh:

You know, I really have to laugh at this. I will probably need the humor when I first turn it on. :D

ME BAD!
[Nexus 4 General] WhenBearsReign:
Every time I get an email that isn't a tracking number:
[Nexus 4 General] DowntownJeffBrown:
I think you are fine and will be getting your phone soon. If we all remember back when Google was charging people it was showing up as all kinds is Google enterprises. Even different apps names owned by google were being used. Hang in there Arizona
[Nexus 4 General] dirtyhamster73:
I seriously think I woke up my whole neighborhood laughing so loud.
[Nexus 4 General] DowntownJeffBrown:
Hey dirty so has your baby spoken its name?
[Nexus 4 General] arizonamman:
thanks, we each handle this in ways that help to de-stress us.

That was great!

:laugh:
[Nexus 4 General] dirtyhamster73:
Dainty Daisey :) Subject to change at any moment.
[Nexus 4 General] WhenBearsReign:
Oh Christ..... for whatever reason, that made me want to cancel my order.
[Nexus 4 General] PaisanNYC:
Can't be too dainty without a sweet original bumper on it :silly:
[Nexus 4 General] WhenBearsReign:
Oh btw Dirty, are you adopting out Lenny?
[Nexus 4 General] xcla1p:
Are most people on this threads people who ordered on the 27th? Anyone else other than me ordered on 13th?
[Nexus 4 General] whewstoosae:
I feel the same way. Still waiting right there with ya.
[Nexus 4 General] WhenBearsReign:
We're with you, brother. Bring a pitchfork, join the committee.
[Nexus 4 General] dirtyhamster73:
Sorry Bear :) I'm sure yours will be Rough Rick....or Studly Steve.
[Nexus 4 General] WhenBearsReign:
Sadly they were sold out of cases with rhinestones, those names were on my top 5 list if they weren't.
[Nexus 4 General] dirtyhamster73:
Oh no.... No adopting Lenny. Lenny has to stay with Squiggy. They are a pair. One would go in to a depression without the other. But if he ever needs to get kicked to the curb as punishment, I know where to send him. :)

---------- Post added at 10:52 PM ---------- Previous post was at 10:52 PM ----------

I hate you. :p
[Nexus 4 General] whewstoosae:
Nope I'm one of the left behind as well. Sad face.
[Nexus 4 General] DowntownJeffBrown:
You will be soooo happy once you have Dark Thunder or Sgt. Peckwood is in your life don't cancel.
[Nexus 4 General] dirtyhamster73:
Woke up the neighborhood again.
[Nexus 4 General] DowntownJeffBrown:
Lots of us on here check out a few pages of this thread backwards you will find lots of info some you may not want to hear but its the truth.

"Nov 13 we won't forget"
[Nexus 4 General] rock7632:
yes I ordered on the 13th as well
[Nexus 4 General] klownkillah:
I ordered on both....
[Nexus 4 General] lanman2k:
Remember remember the 13th of November
[Nexus 4 General] funkyblue04:
Be grateful you could even order at all. SOLD OUT here and never been an option to preorder!
[Nexus 4 General] kcbboy:
where are you located?
[Nexus 4 General] muzhik:
you guys that ordered on 13th, have you gotten your shipments?

ordered 16gb on 27th and phone is being delivered on monday, 12/3 but 8gb is still on hold... hmmm, shortage of 8gb?!
[Nexus 4 General] funkyblue04:
Australia. :) So pissed at Google. All I want is even a PREORDER facility!
[Nexus 4 General] Orange_furball:
Yes. :banghead:

I swear if I have to wait the full 4-5 weeks while 16GB models get shipped, I'm gonna flip out.

Sent from my Nexus 7
[Nexus 4 General] DowntownJeffBrown:
A lot of people from the 13th have been forgotten. A group of us is working to do all we can to unify and rectify the situation to the best of our abilities. That's awesome that you got your phone coming Monday enjoy.
[Nexus 4 General] jMollys:
This happens when you 1st add your card to Wallet. It is Google checking to see if it is a valid card. This is different from when you actually purchase the device.
[Nexus 4 General] DowntownJeffBrown:
Dirty check you pm.
[Nexus 4 General] Euler MD:
Holy ****, I just took off the back plastic. THIS PHONE IS SO GOOD. IT IS WORTH THE WAIT. STAY STRONG MY FRIENDS.
[Nexus 4 General] dirtyhamster73:
Okie dokie...
[Nexus 4 General] kcbboy:
From seeing the 1-2 weekers already getting their phones shipped I would think they are somewhat ahead of schedule but I can't say for sure.
[Nexus 4 General] CaspaTheGhost:
Same story in the UK, getting it this year is looking unlikely.

Sent from my Galaxy Nexus
[Nexus 4 General] Orange_furball:
If I can have my device withing 2 weeks I'd be ecstatic

Sent from my Nexus 7
[Nexus 4 General] lanman2k:
Well right now the 16GB estimates are 6-7 weeks right now. If I am not mistaken it was 8-9 weeks previously.
[Nexus 4 General] bgaccord:
for guys like me that don't really want to wait and buy it on craigslist ,do i still have the warranty from google?
[Nexus 4 General] chronus719:
Awesome phone with a couple glaring issues. First was the dead pixels, but ever since I started trying to use it with Wi-Fi, I've noticed some weird connectivity issues. Hopefully they got many of the QA things worked out in the batches currently going out.
[Nexus 4 General] Orange_furball:
There still seems to be a shortage of 8gb ones

Sent from my Nexus 7
[Nexus 4 General] AngkorDeNNiS:
Lmfao haha, that was funny
[Nexus 4 General] logic0verflow:
My reaction when I finally get a Nexus 4 ;)
[Nexus 4 General] moejarv:
Finally Tracking number!

Ordered Nov 27, 2012 11:59:32 AM PST

Order Processed: Ready for UPS 11/30/2012	3:55 P.M.

sayonara limbo world..
[Nexus 4 General] FoxyGrandpa:
It's happening

My phone shipped today. Ordered on the 13th. Was level 3. I am so goddamn excited.
[Nexus 4 General] afteron:
Ordered on the 28th around 8am. They charged my credit immediately.

Does that mean i get it right around the 1-2weeks frame?
[Nexus 4 General] DowntownJeffBrown:
It doesn't mean anything they were just testing your bank or credit limit to see if you can cover the purchase. It will fall off unless they send u tracking then you will be fully charged
[Nexus 4 General] kcbboy:
no.....the 16 gig has never gone that high. That was the 8 gig that was at 8-9 weeks. Then it went to 9-10 weeks and now it says sold out.

---------- Post added at 11:24 PM ---------- Previous post was at 11:21 PM ----------

um....your time frame is whatever it said when you ordered and since you ordered on the 28th you're going to be dead last. it's over two months for the 8 gig and 6-7 for the 16.
[Nexus 4 General] akshaysanwal:
6-7 Estimate Possible?

I had ordered a Nexus when the estimated shipping was 4-5 weeks. But had to cancel it due to wrong credit card information.

Apparently, the only way to change credit card information is to cancel your previous order and order again.

So, I plan to order a Nexus 4 again. However, this time the estimated shipping says about 6-7 weeks. Although looking at the random algorithms up here, is there a possibility that I receive the product earlier than accepted? Since I have a relative who will be coming somewhere in the end of December and I need her to get it for me. (India)

P.S Will there be any harm if I change my IP (Hotspot Shield) to an IP in USA and order. I did it on my previous order, but I cannot vouch for it completely as I the shipping or the actual payment wasn't done yet. (Authorization charge took place though)
[Nexus 4 General] mrhaddan:
Neighborhood woke up from laughing again.
[Nexus 4 General] Codekrypt:
You might as Google has messed up. But it's a matter of luck. You got charged 1$ or the full charge though?

Sent from my GT-I9300
[Nexus 4 General] integramodder:
That was fast...what was the estimated ship date on the page at the time you placed the order?
[Nexus 4 General] kcbboy:
judging from his order time I assume he was 1-2 weeks.
[Nexus 4 General] akshaysanwal:
Well, they did charge me for the entire thing when I placed the order.

But the cancellation email asserts that there have been no charges on my credit card. I don't think I have been charged.

However, I will let you know if it happens to be so. Because I will be RAGING WITH FURY! :mad:
[Nexus 4 General] taitony:
As soon as order proceeded, Google does not allow to revise order and only way is the cancellation. Damn it.

---------- Post added at 02:21 PM ---------- Previous post was at 02:19 PM ----------

Mine is about 2 minutes later but status is still pending. You are lucky guy.
[Nexus 4 General] arizonamman:
me, Message # 32300
[Nexus 4 General] moejarv:
Yep it was 1-2 weeks. The last email to playstore says "before 12/10"

So I guess they are moving faster this time..
[Nexus 4 General] senortighto:
I mistakenly ordered two, and when I called to clarify, the CSR told me I couldn't cancel :( how are all of you guys canceling your orders?
[Nexus 4 General] brar.arsh:
Check Inbox..
[Nexus 4 General] akshaysanwal:
Unlucky not lucky

Frankly, I don't call myself lucky. I cancelled my order 1 day after placing the order. And I ordered pretty late (Estimated was 4-5 weeks)

As far as I can recall my order was on Pre-Ordered status when I cancelled my order. But I am not sure. Also, I had to cancel my order 4 times since I did not get a cancellation mail for two days. And if your order cannot be cancelled, you should be looking forward to your device :good:

Also, many other Indians placed an order from their Indians Credit Cards (And it all worked out well). I was worried about this, Thought it wouldn't work, and cancelled my order.

Keep cancelling until you get a confirmation mail. :silly:

Try to change the order to one or sell/give one to someone :P
[Nexus 4 General] arizonamman:
D'OH!

I was afraid of that. It *does* correspond to the day after CS told me to go in and enter the info again (even though it was all on file and correct from several months ago). My wallet still shows PENDING. The CS rep then sent an email confirmation to "please 3-5 business days to process." Tuesday will be 5 days and exactly 3 weeks since I ordered.

Oh well. No point in getting upset with corporate America. If it does not immediately concern their bottom line, they have 2 speeds,

SLOW & STOP

:rolleyes:
[Nexus 4 General] @rbiter:
wow. there sure are a lot of overpriced n4's on amazon. way to go google! not being evil by helping the scalper market.
[Nexus 4 General] Codekrypt:
Don't worry because that's just an authorization hold charge. If you cancel your order it will drop off in 14 business days.

Sent from my GT-I9300
[Nexus 4 General] akshaysanwal:
Google barely has any control over this I assume.

There are people who bought multiple Nexuses. And are selling them internationally at sky rocket prices.

Our world.
[Nexus 4 General] m0h1t:
Order Date - Nov 13, 2012 13:20 PM EST

Previously LL3

Received shipment email - Dec 2, 2012 18:30 EST

As you can see from my post above, they cancelled one of the orders citing the address to be undeliverable. I called their play store and wallet support number multiple times (>5) yesterday and replied to some of previous emails that showed promise, hoping to speak to someone who actually understood my case and to get through to them.

I don't know if it was all the calling and the emails that worked or the fact that they had promised shipment this week and that the week had come to an end. But I got a shipping email today.

The funny thing is that, my second order ships exactly to the same address as the first one which got cancelled by these ****s.

So there is still some hope, my LL3 brothers.

PS - Bear and other LL3 guys, did you get any shipment mails today?
[Nexus 4 General] akshaysanwal:
I would also want to know if people could ask UPS to forward the shipping to international countries. I think they do that.

We could just pay extra for shipping and have it delivered to our respective countries.

P.S Forwarding one to India is not a good choice to make, it might get stolen. Seriously.
[Nexus 4 General] kcbboy:
it's no surprise people took it to amazon since ebay put up restrictions for the nexus 4 limiting any new nexus 4 sellers on ebay to 1 device per week and top sellers to 8 per week.
[Nexus 4 General] klutch:
damn bro that lookz like its a hassle there u went through
[Nexus 4 General] brownkid:
Response

Akshay, take this advice from another Indian.

Forwarding to India is SAFE. Stuff does not get 'stolen'. If that were the case then companies like Fedex and UPS wouldn't be operating on our soil!

If you're so petrified about it, just buy insurance! It costs less than 5$ to insure a package worth below 350 USD. If they loose you're package they'll refund you whatever the package is worth!

Anyhow, I'm in college in the US so I know I'm going to get my Nexus 4...eventually. Till then: Patience.
[Nexus 4 General] DrunkFuX666:
Looking at all this i dont know what to think... A friend of mine placed an order for himself but now wants to cancel it and get himself a note2... im telling him to keep the order in place and send it to me instead... he placed it on the 27th after the whole "oh were sold out.... Oh maybe not... just kidding we still have it in stock" phase... i think at the time delivery time was 4-5 weeks... he not gotten any confirmation and hes not been charged anything yet either...

Now i have someone coming to my country on the 15th... and someone else on the 27th... i have no idea if it will be in by then... if it doesnt that will really really suck balls... i even sold my s2 early for this... seeing some ppl order on the 27th and its already been shipped gives some hope... but i think thats just some very very rare cases...
[Nexus 4 General] las5muertas:
You can only cancel the total order not a part of it.
[Nexus 4 General] akshaysanwal:
That is certainly one way of looking at it. But a friend of mine lost his package. Although he had insurance, it took over 3-4 months for him to get his money back. yeah, it could be one of the few cases. I think I might as well give it a shot with insurance, or hope that some relative/friend will be coming here.

P.S - You unintentionally (I suppose) are hinting a tiny tangent of skepticism yourself.

Here: "Anyhow, I'm in college in the US so I know I'm going to get my Nexus 4"

Anyways, I'll just give it a shot with FedEx with Insurance. :good:
[Nexus 4 General] sureshotz:
Order placed on 27Nov for 2 nexus 16gb (earlier stated as 1/2weeks) has now received tracking number and stated as shipped by Google Playstore. :) UPS states to be picked up on business Monday .
[Nexus 4 General] snak3ater:
Same boat here..A friend of mine would bring it to me on 27th..Ordered it on 27th & got 2-3 weeks shipment date.

I hope he gets it soon or else i have to look for some other option :(
[Nexus 4 General] ed10000:
Order time? I ordered 2x 16GB at around 5pm EST and still no shipping email.