yashsingh1/xdaforums huggingface dataset:
[Nexus 4 General] TheBrandonWRX:
So this is fun. It really makes no difference to me honestly, but its funny I got the Backorder email. I replied asking which order since I had 2 I placed. 1 @ 10:57am CST and another at like 3:57pm CST. Anyway I asked which order the email was referencing, here was the response,

Hello Brandon,

Thanks for contacting the Google Play Store. Any orders that receive a shipping confirmation email by November 17th are not on backorder.

I am confused but still chilled. Figure it gets here when it gets here. Maybe a generic email sent to all? Anyway, later I get this as I did not reply or respond or anything.

Than I get this,

Hello Brandon,

Thank you for contacting us about confirming your order. Your order did go through and has been sent to the shipper.

You'll automatically receive a confirmation email for any purchase made through your Google Wallet account. If you're unable to locate this confirmation email, simply follow these steps to access and print your order information:

1. Sign in to your Google Wallet account at http://checkout.google.com

2. Click ‘View Order’ next to the purchase in question.

3. Use your browser's print function to print the page, as needed.

We are working to ship all items in your order as quickly as possible within the 3 week timeframe. You will receive an email confirmation as soon as your order is processed and on it's way.

Again I asked for the order number for confirmation because both we seperate. The response was both orders and he pasted the order numbers and confirmed they are in route to the shipper. The emails back were immediate. Kinda cool. Time will tell. In the mean time, its cool. Life is short. ;)
[Nexus 4 General] Red Wolf:
they sayin this to everyone even if they got the BO email, now think it is worth it :eek:
[Nexus 4 General] dale_cooper:
I'm guessing mine will be in columbus or obetz soon, for delivery to columbus by end of day friday! (It left louisville at 6:52pm - prolly on the same truck as yours!!!)
[Nexus 4 General] raycpe:
I don't understand how they keep going back and forth on this information.
[Nexus 4 General] Orion575:
Thats a nice one ! LOL !!!
[Nexus 4 General] Acuity:
Someone just told me that waiting for her e-mail was worse than waiting for her pregnancy test results to come back. I told her that perhaps we should do a side by side comparison, and was subsequently beaten. For that, I hope she hears nothing from Google this evening.
[Nexus 4 General] Clayfree:
This is the clearest explanation I've heard yet :p
[Nexus 4 General] msg125:
This thread is epic...So many different emotions going on.
[Nexus 4 General] jasonwc:
Yes, I left this checked and received shipping information from Google as well as UPS My Choice.
[Nexus 4 General] neuty:
Probably posted already, but looks like the one order that did go through will be delivered tomorrow.
[Nexus 4 General] foxmulder:
I don't understand why folks keep calling?...
[Nexus 4 General] vexx786:
I still haven't gotten a single email except for the confirmation email from Tuesday

16GB @ 8:33PST, CA
[Nexus 4 General] M0D3RNAFR0:
So you're telling me that its the higher ups fault? And there is no middle man?
[Nexus 4 General] mayurolla:
Just spoke with Google. if you haven't gotten a tracking number and haven't gotten a backorder email, you wont get tracking info tonight. UPS is closed down for the evening.
[Nexus 4 General] MaxCarnage:
Lots of orders are being delivered tomorrow.

Sent from the toilet.
[Nexus 4 General] misfits9095:
I just got my tracking numbers from UPS. Thank you to whoever suggested Mychoice. I would have never thought to do something like that. I feel like a weight has been lifted off my shoulder. Unfortunately I'm left with a unique issue, I bought two (one for me & the other for a friend) and the other person backed out. I'm kind of happy but pissed. I was hopping one of them would go on backorder.
[Nexus 4 General] Plexicle:
I'd like to have whatever that person was smoking, please.
[Nexus 4 General] robg2008:
i ordered my phone at 11:32 eastern.

58 hours later i have no flipping idea if i have a phone reserved for me, if it shipped, if it ever will ship, if the sky will fall from the sky before google ever emails me...

no bo no ship info no my choice alerts.

maybe when i get off work tomorrow my phone will be on my front walk :)
[Nexus 4 General] luckylui:
Do they go by your address when you search my choice?
[Nexus 4 General] Mr.Fahrenheit:
It's funny...

Why do I keep thinking that this debacle will magically resolve itself tomorrow and I'll have my phone.

This experience has sent me into the depths of denial, levels I did not know even existed. My reason and logic is telling me to get off this website, cancel my order on the 17th and call it a day, but noooo, I still believe everything will work out just fine and I'll have the phone tomorrow, even Sat. Maybe.

See what you've done, Google? Huh? HUH?!
[Nexus 4 General] DroidDavi:
Sell it on eBay make a cool 150 off it
[Nexus 4 General] NICEGYPT:
Yes it is. I called and they told me my order is fine nothing change and this email sent to almost everybody.
[Nexus 4 General] MaxCarnage:
UPS closing for the evening is a sign of the end times.

Sent from the toilet.
[Nexus 4 General] jasonwc:
Then why is it that most of us received our tracking information at 3 or 4 AM. The CSRs have no clue what they're talking about, it seems.
[Nexus 4 General] MaxCarnage:
Gotta stop posting CSR bs as facts.

Sent from the toilet.
[Nexus 4 General] Serious_Beans:
Mine still says shipping estimate the 15th. :/ wtf why don't I have shipping info yet :(
[Nexus 4 General] kcbboy:
Is anyone still stuck on departure scan? I'm curious why people from CA got there arrival scan already but I haven't?
[Nexus 4 General] stopswitch:
Cause Google needs to figure it out. Just come out and make a post that you screwed your loyal android fans and oversold.

Covering shipping fees isn't a enough for this debacle. I'd rather have a explanation from Google than money. Just let us know what's going on and let the people know when they will get their device. A three week timeframe is just stupid, just say " we are getting another 1000 in two days" or something.

Sent from my Galaxy Nexus
[Nexus 4 General] robg2008:
they told you one of the largest shipping companies in the world is closing down on a thursday night?

did they also tell you they are mailing you an additional nexus 4 for being so patient!!
[Nexus 4 General] msg125:
If your order didn't ship out today, don't forget to ask about a shipping refund. I kinda wish mine was shipping tomorrow instead of today. I can wait til monday to get free shipping.
[Nexus 4 General] Jessecar96:
Well I just called them. She said everyone who got the BO email is actually on BO and it will take 3 weeks. Which is contradicting a lot of other people calling them...
[Nexus 4 General] xSunny:
Talking to csr now said my orders were canceled then I said no check she said Google still hasn't ask my bank for the money
[Nexus 4 General] rehughe:
UPS doesn't close. They are processing 24/7.....
[Nexus 4 General] lyricez:
What? Just sell it on eBay.. problem sovled. You may even make a slight profit. I don't understand people complaining about multiple units unless it actually puts you in a financial bind at the time of sale. At least you have it shipped.
[Nexus 4 General] munchy_cool:
Let's cook some meth then ;)

Nexus 4 back ordered , forced to use an iPhone 4S , blame Google
[Nexus 4 General] stopswitch:
Awesome, send me yours. I will pay double your shipping fee and then in three weeks I will send you mine.

Sent from my Galaxy Nexus
[Nexus 4 General] MaxCarnage:
Sigh.

Sent from the toilet.
[Nexus 4 General] jnewman1991:
Man, you've been on the toilet for quite some time.
[Nexus 4 General] Clayfree:
Translation: "everyone who got the BO email is actually on BO and it will take 3 weeks - except for all the people that got ship notices after that"
[Nexus 4 General] luked14:
Someone earlier in the thread mentioned adding a school address as a work address in UPS My Choice. Does anyone know where that can be added?
[Nexus 4 General] kcbboy:
Are they both 16 gig?
[Nexus 4 General] diablonyc2:
Google responded to my email stating my order is complete and to wait for a tracking #. But it still says Pre Order in my Play Account. Odd
[Nexus 4 General] stopswitch:
I know. I think that person should see a doctor rather than worry about their phone.

Sent from my Galaxy Nexus
[Nexus 4 General] adamhlj:
Exactly! THe higher ups want to become the highest ups and will do anything the highest ups tell them to do, which was to tell the high ups to advise the lower orders that our phones were shipping tomorrow, even tho the higher ups suspected the highest ups of being dishonest. So, in essence, they are ALL full of SH!T. :cool:

Which makes the high ups the middle man.
[Nexus 4 General] MaxCarnage:
I'm from Texas, we eat a lot of red meat.

Sent from the toilet.
[Nexus 4 General] Acuity:
Tell Google to throw in some Pepto Bismol. For almost $15 shipping it's the least they could do.
[Nexus 4 General] robg2008:
for the first time in my life i am saying...

F*** GOOGLE.
[Nexus 4 General] feisu:
I reply my back order email and ask why they didn't ship my order and finally they reply me mins ago said that it was my 16gb nexus back ordered. my 8gb nexus are fine:D
[Nexus 4 General] M0D3RNAFR0:
You are correct sir! I work for a shipping company and there really is no such thing and "closed" haha
[Nexus 4 General] jnewman1991:
He needs it now though. In three weeks who knows what could happen to the guy.
[Nexus 4 General] stopswitch:
You mean Google Play. Not Google. Google Play is the problem here, not Google.

Sent from my Galaxy Nexus
[Nexus 4 General] msg125:
A couple days isn't bad but three weeks would kill me. I wouldn't sell it for ebay prices if I had to wait 3 weeks.
[Nexus 4 General] adamhlj:
Sell it on ebay, my friend. EBAY.
[Nexus 4 General] MaxCarnage:
Lol

" I'll be careful."

" You'll be dead!"

Sent from the toilet.
[Nexus 4 General] jnewman1991:
I'm from Texas too, lol. Unfortunately not a lot of red meat for me being a college student. Bunch of microwaved garbage so I'm usually on it for quite a long time.
[Nexus 4 General] Clayfree:
I know a guy that just got a killer deal on toilet paper!
[Nexus 4 General] munchy_cool:
Everybody take a break and have some

Nexus 4 back ordered , forced to use an iPhone 4S , blame Google
[Nexus 4 General] Jondrewfoo:
my status still shows pending and no email beyond the original order confirmation, but signing up for myups shows that it should be delivered either friday or monday depending on whatever i trust.(the email says friday, but the ups tracking number says that its scheduled for monday with no arrival or departure information, yet.... transaction still pending as well...
[Nexus 4 General] robg2008:
yes but the google play store is owned and operated by google...

so i repeat

F*** Google.
[Nexus 4 General] wsnnwa:
I haven't received any BO email or Shipment email....
[Nexus 4 General] robg2008:
welcome to the "limbo" club
[Nexus 4 General] MaxCarnage:
If you're ever in or around San Antonio send me a PM and I'll take you to Saltgtrass.

Sent from the toilet.
[Nexus 4 General] DroidDavi:
I'm going to turn my phone off until the morning to many emails that aren't what I want
[Nexus 4 General] kcls:
Same. All I've received is an unofficial email from the CS Rep I talked to on the phone saying it was back ordered. Nothing official yet.

Tapatalk² from my Optimus V
[Nexus 4 General] booyakasha:
i better have an email in the morning, or else.

who am i kidding, talk to you all tomorrow
[Nexus 4 General] powerwagon:
What this cluster has done is make me start seriously considering Google alternatives. Lumia 920 is looking awfully nice.
[Nexus 4 General] silverbladef:
I wish this thread was a good ol' IRC channel, refreshing started to get hectic over here!
[Nexus 4 General] DazNoonan:
This may be a strange question but I've never bought a phone direct from Google before. I know when I buy apps the cost of them goes on my phone bill with Vodafone in the UK as that is how it seems to work. How will it work when I order the phone, will I get an option of which Credit or Debit card to use to purchase it?
[Nexus 4 General] kaiowas82:
On Amazon UK dropped 50£ last week
[Nexus 4 General] gbohm:
yes it we be with your google wallet account the same account you ordered your phone with most likely.

but you can still pay with vodafone as far as i know

Gesendet von meinem Nexus 7 mit Tapatalk 2
[Nexus 4 General] sarni84:
The power of a nexus 4:silly::eek:
[Nexus 4 General] richteralan:
I'm forwarding this to your wife.
[Nexus 4 General] DazNoonan:
Paying with my Google Wallet account would be perfect. Thanks for the reply.
[Nexus 4 General] TrueBrush:
How come Google Play doesn't accept PayPal, my credit card may not be ready till Wednesday, don't wanna miss out and have the delivery on Monday instead of Friday.
[Nexus 4 General] H0schi:
I was thinking about waiting a few days or weeks with my buy in case the fist batch arrives with some major flaws.

But then I checked ebay, and oh boy, people are already selling their nonexisting 16 gig versions of the nexus 4 for around 430 euro.

Now I think, even if there is something I don't like, i could propably sell my nexus 4 off with profit.
[Nexus 4 General] ctowne:
Hahaha you're awesome
[Nexus 4 General] fashofasho:
Now that it is confirmed they will be shipping on the same day, what are the chances of it arriving on Wednesday as opposed to Thursday if you live in California?
[Nexus 4 General] ctowne:
It's possible. Most likely depends on if you order it right when it goes live or not.
[Nexus 4 General] DaX05:
I need to order it Next Day Air. My sister is on me nonstop about my GNex after I told her that I would give it to her. She has no phone right now so you can imagine chalk on a chalkboard.

Beamed with rasbeanjelly & trinity
[Nexus 4 General] wilsonlam97:
I'm using a G1. DO YOU KNOW HOW I FEEL?

Very sad actually.
[Nexus 4 General] pichu23:
1 more day here in the Uk ;)
[Nexus 4 General] oahceasgnikgneas:
My guess would be that it's because it's a direct competitor to Google's own payment system, Google Checkout/Wallet.
[Nexus 4 General] mackster248:
Tuesday is a huge day for me. 2 really good things, and one bad thing lol.

The Nexus 4 order will start my day off good that's for sure!
[Nexus 4 General] benrees21:
Hopefully can order from midnight. Can't wait to get it!! I am quite excited for this Nexus.
[Nexus 4 General] ctowne:
I wish I didn't have to study for a differential equations exam on tuesday.. I have a feeling I'm going to be rather tired doing so seeing as I'm 3 hours ahead of PST.
[Nexus 4 General] USSENTERNCC1701E:
lol, no ****, me too. But my professor schedules exams for 6pm, so I'm going to sleep all day after ordering the phone, and I'm only PST+1.
[Nexus 4 General] koodiifin:
7.5 hours till I can try and order my nexus 4.I just hope it's not like the hp touch pad fire sale when eBay crashed.
[Nexus 4 General] M0D3RNAFR0:
Sh*t Just Got Real! :what:
[Nexus 4 General] ninjames:
Why? It's two-day shipping, which doesn't mean "Get your order in two days."
[Nexus 4 General] enviii:
Google,

If you're reading this, I need my Nexus 4 before Thanksgiving. I'd like to show off the phone to all my relatives that just purchased an iPhone 5 and make them regret it.

Sincerely,

An Android User

Sent from my One X
[Nexus 4 General] InvalidUsername:
Google reps have no information as to the status of your order if you are in limbo

I got fed up with all the crap reps were telling everyone, so I outright asked the guy if he has any *concrete* info on my order. First, he began by saying typical "oh, it's probably shipped" crap. I interrupted and told him that if that was indeed the case, I am a member of My UPS, and they would've alerted me. He then said "not getting a backorder email is a good thing, but unfortunately, I can't tell you anything at this moment. We simply don't have any access to any more helpful information."

I ordered at 8:36:23 UTC+8

Received initial order confirmation email within 20 minutes

No meails since then (no backorder/no tracking)

My UPS hasn't notified me of any packages heading my way.

Limbo
[Nexus 4 General] mobilehavoc:
Looks like if you don't have shipping email yet you are ****ed. Mine still says shipping 15th and no backorder email but now they're telling me it could take 3 weeks. Awesome.
[Nexus 4 General] silver91342:
For real man, For $100 more off-contract I could have those tomm from At&t
[Nexus 4 General] ninjames:
have fun
[Nexus 4 General] Acuity:
You should just call them until you get the answer you want to hear. It doesn't take too long.
[Nexus 4 General] MaxCarnage:
Honestly that email says nothing.

Sent from the toilet.
[Nexus 4 General] joeski27:
Yeah, and make a few bucks off it while you're at it, and dont' worry if people get miffed at that idea, because as 50 Cent said, "if the n****s hate then let em hate and watch the money pile up" :cool:
[Nexus 4 General] rehughe:
I notice mine is the same. Email says tomorrow, but tracking says Monday.
[Nexus 4 General] venigalla:
Yup, lumina is a very good looking device. But trust me windows 8 on mobile lacks the depth of android.It is beautiful, flashy etc etc. But you wil get bored if it in a week, I bought one and planning to return it.
[Nexus 4 General] robg2008:
anyone get a shipping email from google recently?

and when?
[Nexus 4 General] MaxCarnage:
Lol

Sent from limbo.
[Nexus 4 General] frankied22:
UPS MyChoice will just automatically alert you of packages heading your way correct? Theres nothing you have to enter specifically?
[Nexus 4 General] FatalityBoyZahy:
Is the 2nd one a 16GB?
[Nexus 4 General] misfits9095:
It works off a combination of your name, email address, home address. It also has a lengthy verification to confirm that the package is actually yours. I received this notification before getting anything from google. I have yet to hear from google, but UPS gave me the information an hour after signing up for the service.
[Nexus 4 General] msg125:
I've heard people say they were told shipping will be refunded if it didn't ship today. They are doing that for the inconvenience. The orders did say shipping est Sep 15
[Nexus 4 General] Red Wolf:
I am in the same boat :confused:

I just spoke the CS they told me mine order is fine, if i don't received shipping confirmation tonight then tomorrow i will received it for sure. and hopefully my phone will be delivered by monday :confused:
[Nexus 4 General] frankied22:
They told us the same crap last night too. These reps don't know anything.
[Nexus 4 General] MaxCarnage:
Likely based on the email that was sent to folks saying that their orders were back ordered.

Sent from limbo.
[Nexus 4 General] robg2008:
google should fire all of their service reps and hire phone sex operators instead, that way i can get something out of the phone call...
[Nexus 4 General] ninjames:
EST is estimate.

---------- Post added at 08:01 PM ---------- Previous post was at 08:00 PM ----------

Posts that begin with "I just spoke with CS" or "I just called Play Support" are absolutely, 100% useless.
[Nexus 4 General] richteralan:
No.

Google should fire all decision makers who:

1. decide how many Nexus 4s and 10s for November 13th launch date

2. handles Google Wallet

3. handles Distribution

CSR didn't make any mistake. They just telling you what their bosses want them to say.
[Nexus 4 General] jnewman1991:
One step closer to literally screwing us.
[Nexus 4 General] zoboflobby:
A Theory and A Rant...

I love My Choice it's epic awesome and I use it with Amazon all the time. I also ship second day air with Prime mostly and it drives me nuts because WHEN it sends the emails. I will order a package on say Tuesday afternoon and at 12:02am that night I get the my choice email... because the package will be delivered on THURSDAY. Make sense? Technically it's emailing me on Wed.

So Here is my theory...

MyChoice sends emails THE DAY BEFORE you receive the package. So these people who are getting them... your phones shipped YESTERDAY.... and or they did ship today and UPS is bumping the delivery time to tomorrow based on capacity of their network.

A note on how UPS Logistics works...

Geography has no bearing.

People seem excited they are coming from wherever or where Google is but phones almost ALWAYS come from Kentucky. You get MUCH better rates when the merch only takes 1 plane ride. Each day a UPS plane comes to your city in the morning with that days deliveries and back to Kentucky to sort shipments that night. If you start the journey in Kentucky it's one less plane ride the product needs to take and lowers the cost of shipping. This is why everyone and their grandmother have a distribution center next to the UPS and FedEX Hubs. Air cargo ALWAYS moves like this. Send a truck with all the phones to Kentucky and a plane ride out.

Now for the rant.

I have a Limbo phone. I don't understand why companies don't hand logistical messes like this off to the pro's such as Amazon or even Woot.

The Touchpad mess could have all been avoided bringing all the stock back to a central location and handing it off to Woot. Same here these phones had no subscription attached, no ESN mess just product to move. Woot could have done this mission with their eyes closed. Take a $2 cut on every phone and had a good day.

Needless to say sometime after midnight tonight I expect a MyChoice email saying it will be delivered on Monday (or Sunday morning) and for those of you thinking of calling UPS to pick it up on Saturday.... forget it. They won't let you and it will be a big waste of everyones time.

I hope we all get our phones soon but that is the inside view of how UPS works.
[Nexus 4 General] MaxCarnage:
Hahaha

Sent from limbo.
[Nexus 4 General] kanetheninja:
Man. The salt grass is for posers.
[Nexus 4 General] blackpaw78:
Idk about anyone else, but I ordered mine at 12:52 EST, and UPS Says im getting it tomorrow, and I live in PA.
[Nexus 4 General] msg125:
I think it was even people that were told it was shipping tomorrow. It's worth a shot to give them a call.
[Nexus 4 General] Ravynmagi:
Yeah, it's a shame there seems to be a huge lag in information from the warehouse to the customer's order status page.

I actually received my Galaxy Nexus from UPS before I even got a tracking number from Google Play. And it's a shame there seems to have been zero improvement since then.

I can understand the delays getting stuff shipped, but I don't understand the delays in getting information. Google is a technology company, this is something they should be doing very well.

Oh well, just something I have to put up with once or twice a year.
[Nexus 4 General] MaxCarnage:
Honestly calling them is useless.

Sent from limbo.
[Nexus 4 General] robg2008:
and i ordered an hour and twenty minutes before you and i have no freaking idea where my phone is.

doesnt matter what time your ordered or where you live or what your name starts with.

what matters is where your name was in the magical hat google pulled names from to ship to.
[Nexus 4 General] MaxCarnage:
I'm not a food gourmet; Saltgrass is good to me. Where do you go?

Besides, a starving college student can't be picky. ;)

Sent from limbo.
[Nexus 4 General] rehughe:
Thanks for the good info!!

I have a question though. If the MyChoice email says it is getting delivered tomorrow (Friday), but my tracking number says Monday....which is accurate?

Thanks!
[Nexus 4 General] jbatu:
I ordered at 12:47 EST hopefully i get it. I got the BO email but hoping its not true.
[Nexus 4 General] robg2008:
i would rather call at&t support and sit on hold for 2 hours than call them again.

they do not have an real information but if you do call them and do not like what they say, just call again in 2 minutes and you orders situation will have changed :D