yashsingh1/xdaforums huggingface dataset:
[Nexus 4 General] ET3RNA4:
so not in the next 1 hour...dam oh well, I guess I'll have to order it from work..and by the way what the hell happened to "We'll be shipping it during Germans Breakfast Time" cause that guy needs to be fired.
[Nexus 4 General] c6comp:
Look you're up already. 45 minutes. Just wait it out. If it doesn't go on sale, no biggie.
[Nexus 4 General] Geo411m:
I just called and the Google person told me 12pm EST because it's going on sale at 9am PST. What a wasted night I took a 3 hour nap for nothing and now I'm wide awake.
[Nexus 4 General] Nexx:
Thanks, guess I'm not going anywhere just yet then ;)
[Nexus 4 General] yahoowizard:
I called as well, they told me midnight. It's only 30 minutes, I say we bear it out.
[Nexus 4 General] munchy_cool:
I ordered 2 on 13th , they came in on Wednesday , one of them is already with an xda friend , the other one which I have has a borked loudpeaker and earpiece ..getting it replaced

While I was waiting for my shipping ordered 2 more on 27th - both not shipped as of now , not in a hurry for them as 1 is going to India to a friend as play store there does not sell devices, another is going to a friend in Canada (edit both these guys are xda friends as well)...
[Nexus 4 General] CTMeow:
What's the policy on here about asking if people have devices they're willing to sell?
[Nexus 4 General] munchy_cool:
I meant the second order is not shipped

there was a marketplace which is closed as of now and I was an avid trader ad buyer in there hence made some good friends there and helping them out as of now as they were unable to place orders during the warzone on 13th and 27th

PS:- right now xda closed the MP but if you wanna trade and sell phones PM me as we have another website where we be selling/trading now and you will find some good people in there
[Nexus 4 General] WhenBearsReign:
Everyone that can and still follows this thread should fill out this form.
[Nexus 4 General] housry23:
Oops. Sorry. His post sounded like he had ordered on the 27th. I apologize.
[Nexus 4 General] bass++:
Ordered mine on 13th received the 29th. It was worth it.

Sent from my Nexus 4
[Nexus 4 General] DowntownJeffBrown:
Enjoy my brother. :thumbup:

Sent From My Buttery Smooth LG Nexus 4
[Nexus 4 General] Ibsonic:
But isnt important that u also notice the names? cuz now we can just random fill a Nexus 4
[Nexus 4 General] WhenBearsReign:
Names don't really matter that much. We need an updated list for an article the Pitchfork Committee is working on getting to major tech websites (e.g. Gizmodo, The Verge, ect.)
[Nexus 4 General] DowntownJeffBrown:
The more people that reply to xurls spreadsheet the better for a blog to legitify us. But if people spam it that would just be ignorant please don't do that.

Sent From My Buttery Smooth LG Nexus 4
[Nexus 4 General] munchy_cool:
already filled the new excel :)

i will be here till all members who ordered on 13th get there phones
[Nexus 4 General] kcbboy:
I was originally part of the 13th crowd. Do I count?
[Nexus 4 General] DowntownJeffBrown:
Yes

Sent From My Buttery Smooth LG Nexus 4
[Nexus 4 General] munchy_cool:
I was also but I still filled up the form :)
[Nexus 4 General] DowntownJeffBrown:
Has everybody signed this yet its a petition on change.org

https://www.change.org/petitions/go...onse-on-the-nexus-4-shipping-backorder-fiasco

Sent From My Buttery Smooth LG Nexus 4
[Nexus 4 General] munchy_cool:
not sure everyone has ...I did ;)
[Nexus 4 General] jakejm79:
Just figured I'd throw in my experience, updates and 2 cents.

I ordered 1 16GB on November 13, 2012 11:53:06 AM EST it arrived on 11/20/2012. Google wallet showed it as shipped on 11/15/2012, though it didn't enter the UPS system until 11/16/2012 since 2 day air is only business days, I did just about receive it on the 2nd business day after it was shipped (11/19 and 11/20 being the 2 business days after 11/16). And it was within Google's estimate of 3-5 days to be shipped since they considered it shipped on 11/15/2012 (that was the day the shipping info had been handed to UPS) and I ordered on 11/13/2012.

Google considers the item shipped once the order has been handed over to UPS (normally you will receive shipping info within 24 hours of that time). UPS considers the item shipped once it is in their system and in transit. There can be a difference of between 1-4 days (depending on weekends) between these two dates, this is not allowed for in the 1-2 (or whatever) week to ship estimate from Google or the 2 day air estimate from UPS.

In theory you could order the phone on 11/27/2012, it can be 'shipped' by Google as late as 12/11/2012 (given a 1-2 week estimate) it can then take a couple more till 12/14/2012 for UPS to process the order and have it in transit, then it can arrive on 12/18/2012 by end of business day (note for residential addresses end of business day can be as late as 11:59PM). Even though you would have received your phone 3 weeks from when you ordered it both Google and UPS fulfilled their obligations with regards to shipping times and estimates.

I have also placed an order for another 16GB on November 27, 2012 3:24:18 PM EST, I have received shipping info, but since it is not UPS transit system I doubt I will receive it before 12/5/2012.

It also appears that the large percentage of people that haven't received their phones that ordered on or around 11/13/2012 have had some kind of billing or shipping address problem, it only makes sense for Google to process orders with no problems prior to spending extra time trying to resolve 'problem orders.'

Also maybe it is or isn't worth mentioning, but each time I ordered the 16GB I didn't spam the proceed button and I have never called/emailed Google about where my order is or it's status. I just placed a normal order and waited patiently.
[Nexus 4 General] van_gogh:
Wait... How can I add my info if this Excel is READ-ONLY?
[Nexus 4 General] WhenBearsReign:
I disagree with your last statement. Google had two weeks to determine if these people would have an issue with their purchase. They should NEVER send new orders before fulfilling ones on backorder, it doesn't make sense to make people who have waited the longest wait longer than people who ordered later. The people who ordered the 27th knew going in the that they would have to wait at least a week before they would have their product. People on backorder thought they would have it after two days. Instead, they're being asked to wait for up to 3 weeks, very likely more.
[Nexus 4 General] xur17:
This is the link to submit your info:

https://docs.google.com/spreadsheet/embeddedform?formkey=dGhucUl4ZGdqS0tyUTNxWlYwLTV3akE6MQ
[Nexus 4 General] DowntownJeffBrown:
You just ended up being one of the lucky ones. I have no billing problems so where is my N4 at. I didn't have a "problem" order. Even if I did have a billing issue they had 2 weeks to inform those who had billing problems that they did. Most if not all had to call themselves to find this out and the majority of those with billing problems really didn't have them at all. It was googles system with the billing problem. I'm happy you got your phones but don't speak on something as fact when its not.

Sent From My Buttery Smooth LG Nexus 4
[Nexus 4 General] jakejm79:
I see your point, but that isn't how it works in the business world where 'time is money.'

I run a lemonade stand, I have a 20 people lined up waiting to order, it takes me 30 seconds to process a sale if they have their money out waiting, if they have issues with money (i.e. billing or shipping address issues) it takes me 120 seconds to process the sale. 5 of them have said issues, obviously I will process the other 15 orders first taking about 7:30 minutes if in that time period I have another 20 people lined up. I then move on to processing the sales from those new people with money out and waiting there for serving 30 people in 15 minutes rather than the first 20 people in 17:30 minutes.

I will agree it's not fair, but nothing in life is, Google (and any company) will fulfill orders based on what makes the most business sense for them not what is fair for the consumer.

And I'm not saying every LL3 person that will receive their phone after people ordering on the 27th had a problem with their order, but from reading on here it seems like the majority of people left have had a problem, whether Google as made them aware of it or not.

@ Jeffrey, I'm not saying that these 'billing problems' where actual problems (hence the ' marks) just that there was something about those orders that made them less easy to complete than other orders being fulfilled. Whether these where just phantom problems on Google's end (who knows what info got lost during the server overload), or some people just got unlucky. I also never stated anything as fact (just my experience and 2 cents) other than Google's/UPS's shipping policies, both of which are available on their websites.
[Nexus 4 General] barondebxl:
Going to do that right now.

Edit: done!
[Nexus 4 General] DowntownJeffBrown:
In the business world a company that had two weeks to do so would have let the customer know there is a billing problem. It works both ways here. Google royalty messed up and still hasn't come out to apologize.

Sent From My Buttery Smooth LG Nexus 4
[Nexus 4 General] barondebxl:
You're putting it nice words, they fuc*Ed up big tine with the N4 launch. Its unacceptable that people were in the dark, couldn't cancel their orders and some Nov 13 orders are yet to be fulfilled. I got my nexus 4 since November 19 so I'm fine but it could have happened to anybody.
[Nexus 4 General] jakejm79:
I agree, Google majorly dropped the ball, doesn't mean they didnt have a reason for doing things the way they did.
[Nexus 4 General] adulel08:
i ordered a 8GB @ 4-5 weeks but I dont want to keep it now.

Ordered 16GB instead but now I have no money for the 8GB

does anyone want to Paypal me $360 for the 8GB? its $340 after taxes.

I can ship it to u when the Nexus comes in.

It is SOLD OUT right now, so if not I will just cancel.

PM me if ur interested.
[Nexus 4 General] derPianist:
Google did really really fail.

We all now it. We all hate it.

#BlameGoogle

Let it trend on twitter :D
[Nexus 4 General] munchy_cool:
Google f$$ked up big time ,

Everyone knows that , just that Google ain't accepting it
[Nexus 4 General] DowntownJeffBrown:
I mean don't get me wrong either I get what you are saying Jake. A group of us that talks quite a bit one of the best guys I've got to know on here said " If Google somehow became our overlords, I would proudly wear a Chrome logo on my sleeve." ~Bear~ I mean we are the Google faithful here so its just a huge disappointment all around. That's why this burns all the more. This isnt a GS3 is a N4 a phone a lot of us having been thinking about for a while now. Enjoy your phone I have a feeling we are gonna have one hell of a community on here. We will all that want this phone get it at some point. Sad it had to happen like this though.

Sent From My Buttery Smooth LG Nexus 4
[Nexus 4 General] WhenBearsReign:
If we don't get our orders filled by the 6th, you bet your ass I will be demanding the phone at a ridiculous discount. And an automatic upgrade to the 32 GB LTE phone when it launches.
[Nexus 4 General] ketonkss4:
At this point im almost considering giving up on getting this phone and getting an optimus G to compensate... i mean it has more int storage, LTE, and a better camera.. ugh but i want the pure google experience! maybe i should buy an optimus g and use it until google gets their crap together...
[Nexus 4 General] elliot.newnham:
Why not a Galaxy Nexus? In all fairness it runs 4.2.1 perfectly fine... Only downfalls is the phone isn't as smooth nor is the camera as good. Screen is fairly good (excluding pentile)

But if you can hold out, you lived 99% of your life without this phone, you can wait a little longer, it is worth it! (although it is an excruciating wait)
[Nexus 4 General] DowntownJeffBrown:
Locked bootloader

Sent From My Buttery Smooth LG Nexus 4
[Nexus 4 General] AngkorDeNNiS:
Yep, one of the reasons why I didn't want the Optimus G either. I was actually thinking about getting one myself, back before I got my order in on Wednesday (which I got lucky and the phone shipped), but then I remembered, "So it's either getting another phone with similar specs, but a locked bootloader, bloatware, and no updates directly from Google (Carrier Updates, which suck, but of course, run custom roms), or get a phone that will be a lot cheaper, Google's ultimate flagship phone, direct vanilla updates, etc, but HAVE TO WAIT 1-3 months!??? Quite a hard decision, even for me, but if you're going to wait that long for a phone, by then, the Galaxy S4 will probably be out, and the Nexus 4 will probably be slightly outdated. Still a good phone though, just won't be the holy grail king of Android by then though.
[Nexus 4 General] ketonkss4:
But the optimus G is basically the N4's older bigger brother they share the same dna, it will compensate for me not having an n4 for the time being.

Oh yeah.... damnit
[Nexus 4 General] PaisanNYC:
---------- Post added at 06:42 PM ---------- Previous post was at 06:41 PM ----------

I miss my Gnex, but I wouldn't go back. External speaker sound alone is so much better on the N4.
[Nexus 4 General] xur17:
My 2 16gb devices just shipped at 16:32 EST.
[Nexus 4 General] collin5022:
My order has shipped!

Just got confirmation about 20 minutes ago. WHOOOO HOOOOOOO!!!!!!!!!! :laugh:

I actually feel really bad for you guys who ordered the first time around and still haven't gotten yours...

Proof Attached.
[Nexus 4 General] DowntownJeffBrown:
Did you just get tracking or your tacking info just finally updated? Congrats and I hope you enjoy also.

Sent From My Buttery Smooth LG Nexus 4
[Nexus 4 General] M2oSa:
Hey there,

Just an Update.

Ordered my Nexus 4 on November 27Th at 12:43 PST,

It has shipped today, Tracking is available and updated with UPS

Was scheduled for delivery Tuesday but I am going to receive it Monday
[Nexus 4 General] DowntownJeffBrown:
Thanks for sharing...:screwy:

Sent From My Buttery Smooth LG Nexus 4
[Nexus 4 General] xur17:
I got my shipping email from Google. According to UPS it is at the local sorting center and will be delivered on Monday. It looks like it actually shipped yesterday at 3pm.

I ordered 2, and it is listed as 1.9lb. What weight do people see if they ordered 1 (and 2).

---------- Post added at 07:00 PM ---------- Previous post was at 06:58 PM ----------

Where did you get that picture of the Nexus 4 LTE device?
[Nexus 4 General] winner00:
Its fake.
[Nexus 4 General] M2oSa:
1.10 Lbs ;)
[Nexus 4 General] xur17:
Perfect! It sounds like I am going to get 2 then.
[Nexus 4 General] DowntownJeffBrown:
Yes xur17 it got to be 2 phones 1.9 would be the highest 1 phone delivery weight I've seen. Most are 1.09 to 1.10

Sent From My Buttery Smooth LG Nexus 4
[Nexus 4 General] jvanassche:
Same thing here. Ordered two 16GBs early on the 27th, just got my tracking info. Phones actually shipped out on Friday, and they just sent me the tracking info, scheduled for delivery Monday. Google Play and Wallet didn't show any changes as of this morning, but they have updated now that my shipping email was sent.

My weight is also listed as 1.90 lbs.
[Nexus 4 General] PaisanNYC:
It popped up in the middle of the night, and then was taken off minutes later.
[Nexus 4 General] play2lose:
I got 2 16gig orders through on the 27th. One at 1:09pm and one at like 2:30pm PST. After seeing everyones orders going through and not hearing anything back on mine I cancelled my 2nd Nexus 4 order last night thinking maybe that's what was holding it back as it was in a later shipping category. Just now I got an email that my order has shipped, and it says the shipping date was actually 11/30 :(

I should have just waited it out I regret cancelling the 2nd one now lol, but I'm very stoked to get my Nexus 4 next week now!! I really feel for any 13th'ers who still haven't received tracking...I'd be freaking out!
[Nexus 4 General] bedoig:
Hooray! 2 16GB's scheduled for delivery on Tuesday 12/4. 1.9 lbs.

Ordered both in a single order on 11/27 at 2:28 PST, if people are still interested in that stuff.
[Nexus 4 General] parelem:
finally seeing an authorization attempt on my card, but i'm fairly certain it's for the order i placed today, not the original on the 13th.
[Nexus 4 General] dsarch21:
Yeah!! Ordered 27th..... shipped today! Just need tmob SIM now!
[Nexus 4 General] Euler MD:
Yeah...I would take a poll if that is ok...

http://gopollgo.com/does-your-nexus-4-have-dead-pixels
[Nexus 4 General] DowntownJeffBrown:
Done sir

Sent From My Buttery Smooth LG Nexus 4
[Nexus 4 General] xur17:
Do these require a signature on delivery?
[Nexus 4 General] parelem:
no
[Nexus 4 General] WhenBearsReign:
So a wave of tracking numbers for people ordering on the 27th, yet LL3 people still wait...
[Nexus 4 General] rock7632:
There was no problem with my billing or shipping information and yet I got stuck in UPS limbo. 4 days now since my card got charged and I received the tracking information from both Google and MyUPS and still no movement.
[Nexus 4 General] DowntownJeffBrown:
You gotta love it Bear fifo.

Sent From My Buttery Smooth LG Nexus 4

---------- Post added at 06:55 PM ---------- Previous post was at 06:52 PM ----------

Looks like they lost your package. I hope I'm wrong. I'd be all up in ups asking wtf.

Sent From My Buttery Smooth LG Nexus 4
[Nexus 4 General] thomas.clark:
Your observation is apt, but stops short of the real issue: the fact that many consumers are not okay with this degradation of the buyer/seller relationship. This is the real reason why many, many more consumers choose to buy from Apple. Those of us agitating for satisfaction from Google are doing it because we believe in Google, and we want them to win. If they're going to get there as sellers of consumer hardware, they need to dramatically improve their customer service. In some respects, such as improving the pre-order / back-order process for the Nov 27 round of availability, they have improved on the front-end. On the whole, however, they seem reluctant or incapable of stepping up to offer the first-rate online retail experience that will change the game in their favor.

We are literally begging, working, and pleading for them to take our money and make good on our relationships with them. It's the functional equivalent of being in a co-dependent relationship with an addict: things could be wonderful if they would only commit to change and follow through, but we're otherwise left with the choice to stick it out and slowly let it eat away at us, or bounce all together and let them bottom out. I'm sticking it out for now, but my patience is not unlimited.

No problems with my order. Oh, how I wish there were - that would at least explain something. But then, I'm LL2.
[Nexus 4 General] oscartellez:
Bye LL3

Bear, CTmeow. I really hope you get your shipping info today. I had the same problems that you have, ordered on 13th, had to update CC, and everything. Now it looks like google remembered that tomorrow is my birthday and finally decided to ship my order. I got my tracking number like one hour ago! I´m so happy!!! OMG!! Tonight Imma party soooo hard!! good luck guys!!!
[Nexus 4 General] K451M:
Booyah! Just got my Nexus 4 Today, for £280!
[Nexus 4 General] WhenBearsReign:
Congrats sir! If you don't mind me asking, what day did you change your card info?
[Nexus 4 General] surferdude73:
What app are you testing with, and will all of them work to expose dead pixels? I ran through one today and I didn't see any... But tbh I haven't tested this before and have only seen dead pixels a few times on PC monitors.
[Nexus 4 General] kcbboy:
so I assume all of you who got shipping confirmation today are all 1-2 weekers?
[Nexus 4 General] rock7632:
I called UPS a few times but every time they tell me the same thing, that Google never gave them the package otherwise it would say so on the tracking info. And of course calling Google is an even bigger black hole because they give me different info every time I call. I'm screwed it looks like. If I don't magically get the phone by Tuesday I'm going to tell Google to either give me a refund or send me another phone and if they don't do one of those two things I will call my bank and tell them that this was a fraudulent charge. Google really screwed me big time. At least the people from 11/13 didn't get charged for it yet if they haven't gotten their orders shipped
[Nexus 4 General] intekmdma:
Just got my shipping information.

Ordered Nov. 27, 12:00:17 PM

2x 16gb

I checked the tracking number and it looks like they shipped it out yesterday. It's sitting in one of the hubs in California. Expected to arrive Monday.
[Nexus 4 General] wideasleep1:
I hear that! I mean...we cannot fully expect an Amazon-like experience (yet), but there ABSOLUTELY needs to be a recourse for folks dropping through the cracks like this. Someone within Google/UPS to 'own' the issues and resolve them in a reasonable manner. To leave customers hanging, and no communication, will destroy good will faster than lightening, possibly irrevocable, and it often took years to build it. It really is Small Business 101 stuff. :|
[Nexus 4 General] 1337sause:
Any fellow 8 GB'ers that ordered in the 27th get a shipping confirmation yet? :/
[Nexus 4 General] oscartellez:
Bear:

Well I know that u didn´t asked but I´ll tell you the whole story. I am using my debit card, on the 13th they charged me the full amount, according to google it was an authorization, but at my bank they explained me that debit cards do not function that way, they simply release the full amount I don´t know why.

The thing is that on the 26th google tried to place the "authorization" again for the device and they couldn´t because of non-sufficient funds. I went to the bank on the 28th, and asked to drop the "authorization" basically they refunded the money back on my account the same day at night, like one hour after that google charged again my debit card.. and since then I was waiting... I think you find this helpful.
[Nexus 4 General] DowntownJeffBrown:
Some people on the 13th have been fully charged. I don't just mean a pending authorization. Full on charges that show up in statements. Trust me the Nov 13 bunch got screwed.

Sent From My Buttery Smooth LG Nexus 4
[Nexus 4 General] parelem:
thanks for the update oscar, that's great news. hopefully the rest of us will be as lucky
[Nexus 4 General] sdfghi:
Well I hope thats not the case, because its the same for me and from what I've read, a lot of people as well. That would be an awfully large number of lost packages
[Nexus 4 General] oscartellez:
I really hope so too!!!
[Nexus 4 General] netsyd:
Done.
[Nexus 4 General] DowntownJeffBrown:
I hope I'm wrong also.

Sent From My Buttery Smooth LG Nexus 4
[Nexus 4 General] wideasleep1:
Now I await my 4:28pm on 27th order, a 2-3 weeker...wishful thinking it would have been included in this round...
[Nexus 4 General] patrickjaden:
I haven't received any shipping confirmation past Google saying they gave the info to UPS. My package weighs in at 1.1lbs but that's all I know lol
[Nexus 4 General] Cwebb03:
How many people from the 27th actually have a shipping date? All I get is "Order processed: Ready for UPS." I pray Google hasn't made another limbo level. Please don't pole me with your pitchforks for saying that!
[Nexus 4 General] kcbboy:
I am a 2-3 weeker as well. If 1-2 weekers already have shipping this gives me hope for next week.