yashsingh1/xdaforums huggingface dataset:
[Nexus 4 General] snowglyder:
Thanks for the offer! I'll see what my T-Mo store will do. I might just go ahead and order 2 of them online anyways. I have a friend on T-Mo that is waiting for his N4 as well, so they'll get used. ;)
[Nexus 4 General] dirtyhamster73:
No problem...offer stands for those who need one and for whatever reason can't get one online or with TMobile.
[Nexus 4 General] CTMeow:
I'm sorry but I have to let this out to you guys. I order the 13th, get BO'd, wait for three weeks, get an email that says change your credit info and all will be well, I change it to a completely different card, confirm everything went smoothly, get an email the next day saying it's cancelled, call back and once again everything looks fine on their end, get in touch with a specialist who actually attempts to help me, says there was ann issue processing earlier in the week but everything is fine now and to expect my device by Tuesday, and then I call again to check up and am told my order was cancelled again because of a credit card issue! This is absolutely ridiculous, there is nothing wrong with my payment information and now people are getting their phones and they ordered three weeks after me. I'm getting so tired of fighting Google for them to take my money. I'm going to sit here and sharpen my pitchfork for our conference call later tonight.
[Nexus 4 General] the_r2d2:
I went to TMo, and signed up for the $60 Monthly 4G plan... and the micro sim card was free... (as a side note, after registering with My.TMo, the $30 option is not available.)

If you are trying to get the micro sim for the $30 Monthly 4G plan ,the following thread was very helpful for a friend: http://xdaforums.com/showthread.php?t=2001290&highlight=30
[Nexus 4 General] SysAdmNj:
Can you pm me the number? And details? I may like to listen in.
[Nexus 4 General] wideasleep1:
No worries, your anger is totally justified...I'd be livid too. Hope you get resolved asap!
[Nexus 4 General] surferdude73:
That IS oddly specific, isn't it?! :D

EDIT: Yes you can, the point was search. Sorry, sarcasm doesn't translate well on the internet.

I think it is wild-west policy, they just do what they want. I tried to call 611 originally to get one, and she told me it was $20. And that she could waive that for a ONE TIME bonus. She put a $20 credit note on my account and sent me to the local store. The local store said they didn't need it, and wouldn't charge me, just confirmed I was a customer and then asked if I wanted to activate it now or later [I answered later], I even told them it was for a phone I didn't even have yet, and they handed it over and told me to call 611 to activate it when I was ready. I'm a rebel so I activated it online.

Obviously YMMV, but I was the second case of someone calling 611 and getting a $20 credit for one in store. Personally, I'd call the store and ask them if they charge, then call 611 and ask for one and go to the store, or order the $.99 one online.
[Nexus 4 General] ketonkss4:
Well after raising Hell on both google play and wallet call centers for the past 45 minutes, I talked to some feller named Mike who says he contacted internal shipping and will email me back. I told him that I've been jerked around too long to fall for this "I'll email you back" thing and he said that the email he sends back to me will be my shipping information and he would send me his direct line so that I can hold him accountable.

...I gave in for now.

but If I dont have any updates later tonight im going to go ahead and raise hell again.

---------------------------------------------

If they are having problems charging us why don't they just have us process another N4 order and have that pushed to the highest priority in shipping?
[Nexus 4 General] ny15456:
att sims

in case anyone is going for att, att provides these sims free (didnt even ask whether i had an existing account).

just call in the day your phone arrives, and request them to change over from the old sim to the new one.

no activation charges (detroit)
[Nexus 4 General] wideasleep1:
If you're bored, give them a call:

1-318-759-0440

;)
[Nexus 4 General] Qbancelli:
Well, I just got mine with no issue, and I couldn't be happier. It looks and feel way more expensive than $10.
[Nexus 4 General] lskeys:
Nexus 4 up and Running

:DUPS delivered my Nexus 4 yesterday. Had to work late on a project. And go in to work early. Took off at noon to work Play with my Nexus 4. "Awesome", I have not discovered any problems yet. Will wait a week before I root. Thanks to "dirtyhamster73" for the heads-up on the LG 700 charging pad. I received it today. That was very fast shipping. Plus they keep going up on the price. $49.89 today. I saved $10.00. Thank you dirtyhamster73. Put my Skinomi screen saver on. Have the TPU case on now. Waiting for the Realth case. Thanks everyone in this thread. I hope all the Limbo 2 & 3's finally received shipping. This was rather frustrating with Google play. Must be that kind of year of ordering and getting delays online for me. First it was the Samsung Galaxy S3 from Negri Electronics, Then the Thinkpad X1 Carbon from Lenovo (took almost 3 months) and finally this Nexus 4 from Google Play store. Overall, it have been worth the delay, as I have not had a problem with either device. .:cool::cool:
[Nexus 4 General] lionheart7282:
any news when the bumper is gonna be available to purchase? i really dont want to buy anything else, or a completely clear tpu case which there isn't any ATM.
[Nexus 4 General] [hfm]:
Batteries should actually never truly charge to 100%, it is not good for the battery. Most charging circuits should stop around 95-97% of capacity for safety reasons. It just sounds like there's a calibration/percentage reporting problem of the logical current capacity.
[Nexus 4 General] dirtyhamster73:
So, what do I do? I'm hearing so many different things. I've been using the same method of charging since the G1, never had to replace any of my batteries. Do I continue on doing what I've always done? 3 discharges/charges till full? Then charge to full when it gets to 25%, nothing lower.

You think I have a calibration issue at only 2 days old?
[Nexus 4 General] .A.J.:
Yup, I did the same thing. Walked in, told them I ordered a phone from Google that won't be here for at least 2-3 weeks and they gave me one after verifying that I was a customer. They told me to tell my brother to stop by to pick one up for his N4 at his convenience. I haven't activated mine as I have a G2 and no adapter.

This is at least the fifth SIM card I've gotten from them for free.

I wonder if the customers account history has something to do with whether or not they charge for it.
[Nexus 4 General] dirtyhamster73:
No news :'( But my nexus 4 bumper app is scanning the store everyday. Draining my sgs2 battery but that's ok...as long as it tells me right away when the bumpers are in.
[Nexus 4 General] CTMeow:
Let me know how that goes. I'm actually livid at the moment, I never thought a company like Google could screw something up like phone orders so badly.
[Nexus 4 General] Sully6789:
I did this today at AT&T too. Walked in, asked the guy for a micro-sim, he just kinda stared at me for a second (it was kinda weird and uncomfortable actually) then asked me when I'm expecting my N4. I told him Google predicted shipping by Jan 2nd, and he just started laughing :what:

He said he got his shipping email this morning :mad:

He handed me the Micro-Sim after his was done gloating, said it was on him, and good luck.

**** that guy.
[Nexus 4 General] irishrally:
Yes! My bumper finally shipped today, arrives Monday. I ordered on the 13th.
[Nexus 4 General] [hfm]:
Please do not spread falsehoods.. It is not a good idea to run a LiPo down to 0%. The phone will obviously not allow it and shut down at a "logical" 0% to protect the battery. You should always try to maintain a charge. I wouldn't let it get below 30% if possible.

---------- Post added at 05:27 PM ---------- Previous post was at 05:23 PM ----------

If I could give all 8 thanks in one post, this would be it.
[Nexus 4 General] bigmase521:
Go with your gut dirty.. I, like you, have had lots of phones, and have done the following conditioning the same way for each:

1) Take out of box, charge full before using.

2) Run down to ~5% and then full charge before using it 3 times

3) From then on I typically charge each night and take off the charger in the morning

4) Drain to ~5% and full charge about every month or two

*I've seen others do Step 2 and drain completely. I have also done this a few times, but don't see a huge difference. I also don't worry about powering down just to charge as you do but to each their own. This is just my way, but I've also never had any problems.

It's more about conditioning Android to read and use the battery correctly, rather than conditioning the actual physical battery. That's what takes a few charge cycles, and it's also why people ALWAYS report better battery life after a few days/week or so with a new device. It's also why the norm is to (n00bs read this) not complain about battery life when flashing custom ROMs/kernels after a few charge cycles. It takes a few cycles for Android to settle in. And yes this happens each time you flash.
[Nexus 4 General] xcla1p:
I also hadn't receive a phone yet (even though I ordered on the 13th.) anyone with any tips on what I should do? (besides calling the not helpful CSR)
[Nexus 4 General] dirtyhamster73:
Thanks! Sounds like I do it like you do... Only I usually don't let it get below 25%...I like your idea of 5% so I may start charging it at that instead of 25%. And your last statement is 100% spot on ( pay close attention) to that rom part boys and girls :) Thanks so much!
[Nexus 4 General] surferdude73:
Do you see the charge on your CC? You could try calling Wallet support and verify they don't have an issue.

Sadly, sounds like you will be calling the CSR, so hold on to your hat. :cowboy:
[Nexus 4 General] alkhafaf:
Hello Dudes

My friend in USA, Co. is trying to buy it for me, but he can not. He is facing problems in uploading the required documents, and they are getting denied. any suggestion to solve the problem ? and how much does it take to verify the documents ? appreciate every help.. thanks
[Nexus 4 General] sn0warmy:
Oddly, I got the micro SIM & the $5.00 SIM adapter both for free from the local T-Mobile store on Wednesday.

I received the phone in the mail Wed and immediately walked up to the local T-Mobile store to get a micro SIM. They didn't charge me for the micro SIM, which I expected becuase they have never charged me for a SIM in the past.

I don't think they meant to give me the SIM adapter for free but we were BSing about the N4 and this whole fiasco for about 20 minutes since both of them are waiting on theirs to arrive as well. In the end he handed me my N4 box with my Galaxy Nexus in it and I went home. Upon getting home and taking the Galaxy Nexus out of the box to give to my GF I saw the packaged SIM adapter in the box as well and I am certain I never gave them a credit card. I suppose it's possible they just charged my account but I doubt it.
[Nexus 4 General] [hfm]:
Hah that's hilarious I had the same experience except I had to pay for the adapter. :)
[Nexus 4 General] MadWhips:
Finally Delivered Today!

Ordered at 12:52 pm EST Nov 13th.

BO email on Nov 15 = LL3

Shipping this week email on Monday

Shipping confirmation on Tuesday

Delivery to Burlington, Canada at 2.45PM today Nov 30th!!!

Hours spent on this thread - Priceless !!!!
[Nexus 4 General] Arcturus55:
Made an angry phone call to support today and they finally transferred me to some level 3 rep and apparently my order has just had it's shipping label created today. I pointed out how many people, including in my area, made their orders well after mine and have either had their N4 delivered or is en-route to them and the guy just sat their saying blah blah blah yeah unfortunately I have dealt with a bunch of people with your case and there is blah blah blah is nothing we can do about it. I kindly told him this would be the my first and last time buying from the Google store and just hung up. I have ordered many things online in the past 12 years and this is by far my worst experience to date.
[Nexus 4 General] Deeco7:
****ING LIARS!!!​
[Nexus 4 General] [hfm]:
Sweet we both ordered at the same time on the 13th. I love this phone!
[Nexus 4 General] CTMeow:
Amen.
[Nexus 4 General] xcla1p:
I did called the CSR but he was useless "I will transfer to one of the specialist..."

So i decided to call Google Wallet and they transferred me to some dude who says he is taking responsibility of my stuff. Since I received the email from Google few days back saying it will be delivered by this week and "it is not the end of the day yet", I replied by saying if i don't get any shipping information by tonight I will call back and nag about it.

I'm pissed though. Any other things to do other than wait and stare at the blank screen? :D
[Nexus 4 General] Euler MD:
So I got my nexus 4 yesterday, and now I have finally activated it...FINALLY I CAN USE IT AS A PHONE NOW...'

btw

14Mbps down

2Mbps up
[Nexus 4 General] francobarber:
I'm one of the LL3'ers from 11/13-11/15 who got the "your N4 will ship this week email" on 11/26.

Mine hasn't shipped and hasn't even put an authorization hold on the CC because of some sort of billing issue that's preventing the cc from going through.

I've spoken to my credit card (Discover) and to google wallet on Wednesday.

Neither Discover nor Google Wallet saw any problems.

Discover had no records of any declined authorizations to any Google.

Google Wallet is happy: I've made other app purchases this week just to test the credit card and they've worked fine.

The problem must be within Google Play itself: their systems have some hang up and all the specialists seem to be able to do is hit the retry button to make the order go for another spin cycle in the washing machine, but nothing's changed so it fails again.

This afternoon I spent another 40 minutes on the phone with another CSR (Keisha.)

The new thing now seems to be "taking ownership" of the problem.

The other new buzz word is "consulted", as in "I've consulted you case to a specialist."

I think this is code word for "I clicked the needs attention button and someone may get around to looking at it when they feel like it" (but won't actually be able to do anything, my guess.)

They really don't seem to even want to pass you to their supervisor, they're taking "personal ownership."

The phone CSR Quality survey now explicitly asks you "Did the CSR take personal ownership of your problem."

Here's hoping that Keisha turns out to be my new best friend.

:(
[Nexus 4 General] surferdude73:
Nice. Can't wait for everyone to follow suit. This thread is starting to wear on me.

---------- Post added at 06:33 PM ---------- Previous post was at 06:29 PM ----------

WTF. Someone should tell the Play Store Support managers that changing the script doesn't qualify as an update to the status. This crap isn't going to fool anyone into feeling shiny and happy.

The nerve.
[Nexus 4 General] fresh_TD:
Keisha from Brooklyn son. .You should be good;););)
[Nexus 4 General] nokkenas:
Wait wut Google what prank are you playing now... How did you know they changed yours to 6-7 weeks? All I got is "Pending" on my Google Play "Orders and Settings". I sold my Android phone already for this phone.

That's bad... Better have a backup gift for your wife.

I hate being left in the dark and uninformed like this. There's nothing make sense to me, some first batch orders haven't been fulfilled, while some other lucky second batch orders have been shipped. This is some real PROPER inventory and retail management. Calling customer care is usually unhelpful, I didn't even bother to call them.

Lucky you! Have fun! I envy you :p
[Nexus 4 General] Scoutamis:
Hey me too :D
[Nexus 4 General] dirtyhamster73:
You're so welcome! Enjoy!
[Nexus 4 General] luke_c94:
Got my phone yesterday and my bumper today, still no charge on my credit card and it's still shown as pending on the Play Store.
[Nexus 4 General] intekmdma:
Did you get shipping info prior?
[Nexus 4 General] Arcturus55:
Don't worry the last thing they will do is forget to charge you.....
[Nexus 4 General] jlear3:
Haha for some reason android keyboard removed the English dictionary, running SwiftKey now :good:

(proof read this 3x before posting :beer:
[Nexus 4 General] anarcie:
The renewed rage from the new batch is interesting to watch, its like looking into the past and is how some of us acted
[Nexus 4 General] lionheart7282:
thanks, i didn't know there was a nexus bumper app, by the way i was using the nexus 4 app and the alarm didn't go off when the phone became available dont know what happened.
[Nexus 4 General] Flyin18T:
Wow. That's pretty bad business on their end. Congrats on your phone though.
[Nexus 4 General] @rbiter:
Flaming pitchforks anybody?

I voided my warranty.
[Nexus 4 General] parelem:
i keep looking at my play store orders and wallet...i don't even know what i expect to see at this point
[Nexus 4 General] lanman2k:
The Ridiculous Keeps Getting More Ridiculous.

So last night I emailed Google Play support asking this since I wanted to find out how come others were getting shipping labels sent to them but I wasn't.

"Is there any way I can get an estimate on whether these will be delivered before December 18?*"

I got this response from Olivia.

"Thank you for contacting Google Play Support. Your first device will ship out within 1-2 weeks of your order date of November 27. *Your second device will ship out within 4-5 weeks of your order date of November 29.*

If you have any further questions, feel free to respond directly to this email."

So I answered with this:

"but I ordered both of them at the same time in the same order, why does one ship so much later than the next? *I need both of them to give as Xmas gifts."

Olivia's response was 20 minutes ago:

"My apologies I was looking at two separate orders on your account however it looks like for order*1573126XXXXXX.15493XXXXXXXX there was a quantity of two Nexus 4 devices. This order will ship out in 4-5 weeks and you will receive them both at the same time.

Please let me know if you have any further questions."

My response just now

"Excuse me Olivia, but when I ordered them it said an estimate of 1-2 weeks. *The estimated 4-5 weeks did not show up until a few hours later. * I will be very disappointed if my order is bumped down to 4-5 weeks since people that have ordered after me are already getting shipping label notifications. *Something truly isn't right here.*And by "estimated 4-5 weeks showing up a few hours later" I mean for those that were ordering later on in the afternoon/evening on the Google Play store."

I am wondering if some of these CSR shipping estimate times are due to them looking at the date changing on the Order from Nov 27 to Nov 29 since she initially told me that one of my orders that has a date of "November 27" on the GP Order page is the order from November 13. I recall that the Nov 13 orders were changing to new dates like Nov 15, 17, 19, etc before getting shipping info.

Anyone that has checked their orders recently have seen their Order date change from Nov 27 to 29?
[Nexus 4 General] droidd3v:
I had ordered 2 phones for myself (8 & 16 GB) on 27th around the same time and from the same debit card but different google accounts. Immediately my card was charged the $1 for each transaction and the cost of phone+shipping+tax. Now my account doesn't reflect ANY of those charges.

What's my fate here? Which Limbo level has google put me into?

I haven't got any back order or any such emails from them...YET!
[Nexus 4 General] Dunnite:
order 27th, just got an update email saying it has been shipped(30th), just waiting for UPS to pick up or update the status. Can't wait!:laugh:
[Nexus 4 General] Roxy:
@Droidd3v Those were authorization charges and it goes away after a while. You'll see the actual charge when your phone is delivered.

Sent from my Nexus 4
[Nexus 4 General] Palo Reyes:
lg nexus 4 limbo 3 still

Wtf, is going on !!! I ordered my lg nexus 4 on the 13 th got a backorder email the 15th . on the 26th got a shipping this week email on 27th got email about updating my wallet did it called back just now to find out what the hell is going on & no answer again besides giving my order to a specialist for the 10th time & that negate I got the back order email it didn't matter that I got a shipping this week email due to still being backordered my order doesn't need to ship at least until December 6 th because that is when my 3 week backorder will be up , money was on hold last week until Tuesday the 27th this is totally uncalled for Google!!!
[Nexus 4 General] dirtyhamster73:
Mine went, still do go off when I switch to the 8 or 16gb n4. The app I'm using has the phones and the bumper.. It's from "maor". I do believe there are two apps out for the n4 that check stock.
[Nexus 4 General] kcbboy:
Wow really? That's insane...what bracket were you in? 1-2 weeks?
[Nexus 4 General] .A.J.:
Mine changed from the 27th to the 28th.
[Nexus 4 General] kcbboy:
mine still says 27th but the pending charged dropped off....
[Nexus 4 General] wideasleep1:
My pre-noon order shows 27th, and my later 4:28pm order (27) now shows 28th...WTF!?!
[Nexus 4 General] droidd3v:
Thanks Foxy!

All those of you who ordered on 27th and got their shipping info, can you guys please do the rest of us not so fortunate ones a huge favor?

Can you please in your wallet goto "contact google inc" and fill out that silly form and see what shipping date you get from the google bot thing!

This will help us all who are waiting for the shipping date to figure out how accurate/inaccurate that bot really is!

Thanks in advance guys!
[Nexus 4 General] mrbkkt1:
Funny thing for me, is that u could have sworn that i got my order in on the 1-2 week shipping, but it says 2-3 weeks now. Lol.
[Nexus 4 General] wideasleep1:
Both of my orders indicate Dec 12th...and so do most, if not all 1-2 weekers. Seems many may get them on Monday however, just not FIFO!
[Nexus 4 General] thomas.clark:
an-tis-si-pay-shunnnnnnn!

Patience ready. Caffeine ready. Phone ready.

Standing by.
[Nexus 4 General] wideasleep1:
Your original confirmation email should give up the truth! ;)
[Nexus 4 General] Dunnite:
Yes I was in the 1-2 weeks bracket
[Nexus 4 General] .A.J.:
I haven't checked my second order but as it was after the first it should also have been changed to the 28th or 29th. Then again, considering how messed up things have been with this phones release, the second one I ordered might be here tomorrow...
[Nexus 4 General] lanman2k:
Update

Update So now Ashlee has weighed in...

"Sure, it does say 1-2 weeks on your receipt so you can expect it to ship within that time frame.

Best,

Ashlee

Google Play Support"
[Nexus 4 General] wideasleep1:
Yeah..I know I'll eventually get my units...but the distribution versus order sequence is atrocious, and worth *****ing about! LOL!
[Nexus 4 General] Dunnite:
I filled out the contact google inc but it says its going to take some time before they get back to me.

but I also have this in my google wallet hopefully it gave you some idea for now.

p.s. order on 27th 12:40pm, est 1-2 weeks group

Nov 30

Google Inc. charged your AMEX $392.22. "GOOGLE *Devices" will appear on your billing statement.

Nov 30

Google Inc. shipped your order.

Track UPS package

Nov 27

Google Inc. received your order.

Nov 27

You placed an order with Google Inc. on Nov 27. Google Wallet sent a copy of this receipt
[Nexus 4 General] kcbboy:
Mine is saying shipping December 19th....yowza...
[Nexus 4 General] wideasleep1:
You'd be a 2-3 weeker?
[Nexus 4 General] DowntownJeffBrown:
The only thing that El Goog can guarantee is Nothing is guaranteed from the way CSR answer you.

Pitchfork ready in this for the long haul

Sent From My Buttery Smooth LG Nexus 4