yashsingh1/xdaforums huggingface dataset:
[Nexus 4 General] bigmase521:
Chiming in since about 2am EST last night.. 16GB + Bumper, 11:51AM EST, BO.

Like others, Play Store now showing 17th w/ Shipping Estimate still 15th. Still "Pending" in Wallet. Bank charges dropped off yesterday, haven't re-appeared yet. Little more hopeful.. a little..
[Nexus 4 General] Clayfree:
Hahaha
[Nexus 4 General] jnewman1991:
Right there with you, except I no longer have a pending charge in the bank.
[Nexus 4 General] TONY206:
Ugh. Still in limbo! Order date November 13th and estimated shipping of the 15th!
[Nexus 4 General] t4t3r:
I know there are a lot of younger folks here who may not have a credit card, but this is exactly why you always purchase items with a credit card and not a debit/bank card. I'm sure American Express would be happy to assist with disputing my charge whereas a debit card typically doesn't offer the same level of protection.
[Nexus 4 General] Mr.Fahrenheit:
What does your super limbo entail? Is it like my Perfect Limbo?

Ordered within five minutes.

No confirmation of order email.

No shipping email.

No B/O email.

Shipping estimate 15th.

Google Wallet Pending.

CC Pending.
[Nexus 4 General] mitchdickson:
Truth. This is why I pay for everything with Discover.
[Nexus 4 General] Clayfree:
The CSRs are just asking people what they have received and and then repeating it back to them

Here's a little test for the next person that calls google: When they ask you if you've received a BO email ASK THEM TO TELL YOU if you have received one or not. Their screens are not tied to the email notification system and they are having to operate in the dark
[Nexus 4 General] the1onewolf:
I just checked. I got this as well.

IS GOOGLE DANGLING A FALSE THREAD OF HOPE?

OR WILL WE ACTUALLY SEE A SHIPPING NUMBER?

DUNNNA DUNNA DUNNA

*calms down*
[Nexus 4 General] Geo411m:
I actually don't. His order date was different than the rest of ours and it was the only thing that was different about him as well. Most of the complaints are coming from the US with a few UK in here as well. He's the first person claiming such change besides the mass amount of US people now seeing the change.
[Nexus 4 General] tian105:
They were in the same order
[Nexus 4 General] Mr.Fahrenheit:
I just noticed that my Date was changed to the 17th as well but still shipping estimate on the 15th.

That's the first change I've seen since Tuesday.

I guess I'm slowly getting out of Perfect Limbo?
[Nexus 4 General] droidor:
My play store order status has been updated to "Limbo Level 2" a few minutes ago, does anyone know what this means?
[Nexus 4 General] the_cosworth:
Sorry that wasnt really the point of your post I was referring to. I assume THAT was just a way to get you off the phone. I couldnt imagine the calls and frustration they are under right now.

Not making excuses for them. I am not happy with the level of visibility but I doubt that the guy you spoke to is the one who is causing these issues. He makes his $10.00 an hour to type your email into the computer and follow prompts.
[Nexus 4 General] zizo79:
Limbo level 2 :laugh::laugh:
[Nexus 4 General] MaxCarnage:
Nope, just moved to a new level of limbo like many of the rest of us. Good news though: the next level has cookies!
[Nexus 4 General] Plexicle:
It has nothing to do with credit versus debit. Depends entirely on the bank. Google has not charged him, or anyone. It's up to your bank whether or not they decide to hide the preauth amount from your balance. But the money is still there, it never left.
[Nexus 4 General] Clayfree:
Well I have a different story. I do agree with you 100% about buying on a CC for protection. But on Tuesday I finally got an 8gb successfully through checkout. One minute later I get a Fraud alert email from Amex. While I'm trying to call them I gat an email from the play store saying my card was declined and I had 7 days to change the card info or the order would be cancelled. Immediately I get an automated call from Amex asking me to verify the purchase which I do. 1 minute after hanging up the phone I get a cancellation email from the Play Store :mad: I appreciate Amex looking out for me but they caused me to lose that phone order. Luckily I got another but did not want to chance it with Amex so I used debit. Unfortunately I get no Amex points or extended warranty etc.
[Nexus 4 General] Mr.Fahrenheit:
Rofl! This is exactly how it feels right now.

I'm that old Japanese man in the Limbo within a Limbo trying trying to remember WTF I'm doing there.
[Nexus 4 General] dubt17:
A thought; is Google just trying to cover themselves by setting the date "purchased" to the 17th, that way if they ship the phone monday, and we get it wednesday, then they could say "2 day processing and 2 day shipping. That's what we promised!"
[Nexus 4 General] KtMack23:
You 17ers have no idea what us in super limbo are going through
[Nexus 4 General] MaxCarnage:
I think he was talking about a credit card company helping to fight Google if you want to cancel your order rather than anything to do with preauths.
[Nexus 4 General] the1onewolf:
Oppa limbo style!

Do that ridiculous horse dance my brethren.
[Nexus 4 General] nikzDHD:
Looking that way, 8am GMT, 9am CET.
[Nexus 4 General] _guzzler_:
Updating with twitter:

Google plus:

https://plus.google.com/101607164549546362845/posts/ZzTRygAhmDD

Twitter:

https://de.twitter.com/frischkopp
[Nexus 4 General] Harry Pothead:
uk at 8, the others at 9am. they are in a different time zone than the UK ;)
[Nexus 4 General] nic85:
Ok so 9 am in spain bcause is gmt +1 :)
[Nexus 4 General] HyperLinked:
I hope it comes fast!
[Nexus 4 General] TeRRa4:
I know that UK delivery is 1-2 days shipped with TNT. Dunno about anywhere else, though.
[Nexus 4 General] poopymt3g:
the more I use this vibrant the more i want to use an overnight delivery..I dont know how i ever survived on this phone.
[Nexus 4 General] itsalexaye90:
exactly 12 hours to go!
[Nexus 4 General] Tibbz96:
It also says within 1-2 business days of your order. So hopefully, it should be dispatched tomorrow and arrive on Wednesday. :D
[Nexus 4 General] samomamo:
No it 11 hours and 56 min.
[Nexus 4 General] EnemyOfGlaDOS:
lol.. The vibrant was awesome when it came out... but old is old :p
[Nexus 4 General] digweed4me:
What time in Texas?
[Nexus 4 General] MattSkeet:
O2 is the worst mobile provider in UK. Signal had dropped for 2 days few times in period of 3 months in my area and they didn't even bother to compensate for it.

And contract are dead expensive. 500-1000 MB of data max. Loads of minutes that you don't use as well as texts. All the for minimum £36 a month.... Not expensive at all.

3 UK. 200-600min unlimited data 5000 texts for max £16 now that's not expensive
[Nexus 4 General] _guzzler_:
Time zones:

I have set this to San Francisco midnight tonight. This coincides with Stefan Keuchels post on Google plus that it will be available for breakfast in Germany (9am).

Look for Vienna in the link below, it has the same time zone as Berlin Germany.

Enjoy!

http://everytimezone.com/#2012-11-12,1200,6be
[Nexus 4 General] Chochiwpg:
You're in the Central Time Zone like me. 2am.
[Nexus 4 General] itsalexaye90:
In the US (converted) that's crazy cheap! Both plans.
[Nexus 4 General] EnemyOfGlaDOS:
lol some of you guys better figure out what timezone your in and do the math accordingly :P
[Nexus 4 General] MizuhoChan:
Hmm... how quick do you think these will sell out? I'm going to get the 16GB, but I have no plans to get up until 8am. It'll take me a while to get awake and whatnot though. If it'll go quickly though, 7am might be the better choice...
[Nexus 4 General] _guzzler_:
Added attachment

Added attachment with California, German and other times. Live time is updated here:

http://everytimezone.com/#2012-11-12,1200,6be
[Nexus 4 General] TeRRa4:
I feel exactly the same about my Desire... just a couple more days.
[Nexus 4 General] Mr.Fahrenheit:
What's your status, Soldier!?
[Nexus 4 General] Novi84:
I've had absolutely NO activity after I ordered within a minute of launch. No hold on cc now, but I didn't check to see if it was there earlier either.

CSR said that I should receive it Monday afternoon or Tuesday morning, and let her no if I did not. I asked if I would receive a tracking number, and she said no.

Is it not weird if there are a bunch of phones shipped with no tracking code?
[Nexus 4 General] Plexicle:
If that's the case then I misread. Apologies.
[Nexus 4 General] kcbboy:
It means you'll receive it tomorrow.

---------- Post added at 01:25 PM ---------- Previous post was at 01:24 PM ----------

I just want it to come back in stock so I can order again!
[Nexus 4 General] Geo411m:
I don't think so because it only shows the date our orders are updated. The original receipt/order confirmation still shows the correct date.
[Nexus 4 General] MaxCarnage:
I've been told that too and while its happened before the CSRs have no way of knowing this or not; its all being handled by UPS.
[Nexus 4 General] code65536:
Not only that, but debit card authorizations mean that it's money that you can't use or touch. At all. For a credit card, the authorization only bites into your credit line for that particular card, so until the transaction posts, it has virtually zero effect on you. Plus, I get cash back on my CC, not on my DC. I don't get why debit cards are in such vogue these days and why so-called personal financial "experts" keep touting them. They are inferior to credit cards in every way. It used to be that debit cards could at least enforce a spending limit, but now with automatic overdraft "protection", that's out the window too.
[Nexus 4 General] atlgator:
14378 posts. And not one changes the speed or delivery date of a single device.

Serenity prayer comes to mind while scanning this.
[Nexus 4 General] Mr.Fahrenheit:
Yeah, I don't think Google is stupid enough to do that. Your CC will also say 13th.
[Nexus 4 General] MaxCarnage:
Sometimes it just feels good to commiserate and talk things out. The nice thing is no one has to read or post anything...
[Nexus 4 General] KtMack23:
Order date still says 13th Sir!

Haven't been b/o'd or shipped Sir!

Ordered at 10:51 CST Sir!
[Nexus 4 General] saniyal:
everybody sign this petition

http://slickdeals.net/?sdtid=540228...onse-on-the-nexus-4-shipping-backorder-fiasco
[Nexus 4 General] t4t3r:
Correct. But I'm referring to the increased level of buyer protection offered by most credit cards which provide recourse for transactions gone wrong. It's much tougher to reverse a transaction which has already posted on a checking account than one on a credit card.
[Nexus 4 General] the1onewolf:
Everybody in limbo, super limbo or drugged induced limbo.

Remember next time not to purchase within the first ... let's say 6-7 minutes.

It's a conscious choice we all made.

We would've had our devices much earlier if we didn't do so.

...

So what i'm really trying to say is that

It's our fault for milking that teet too much.

This is what we deserve.

:cowboy::cyclops::cyclops:
[Nexus 4 General] su9062:
My situation might give you some relief. I got the tracking number yesterday morning (11/16) about 9 Am or so. For about 7 hours UPS tracking website wasn't giving any status as if the package was not given to them yet, after that the tracking info that was displayed indicated the package was picked up by UPS at 6 pm on the day before (11/15). Through the night of 15th, I called the support like 3 or 4 times, and they had no idea what was going on. Money returned to the account, phone is going to be delivered tomorrow. It is a 8 GB, and ordered about 2 hours after the gates opened.
[Nexus 4 General] Mr.Fahrenheit:
At ease, Soldier.

That's a hell of a status!

Did you call for back up?
[Nexus 4 General] frankied22:
Ordered at 8:34 am PST. No emails from google. Wallet says pending and estimated shipping November 15th. Order date is still the 13th and CC is still charged. Sigh...
[Nexus 4 General] gallitoreds:
Signed!!
[Nexus 4 General] stormtroopercs:
yup we are stuck and google doesn't give a f***
[Nexus 4 General] saniyal:
Hope this helps

even if it doesn't we tried
[Nexus 4 General] tengen:
I don't know whether to congratulate you or curse you :P
[Nexus 4 General] Geo411m:
Actually your situation doesn't give us any relief since we're all too upset that you order at least 2 hours after us yet got your phone already. :silly:
[Nexus 4 General] MaxCarnage:
I won't accept all the blame but the truth is I should have known better after the N7 preorder. I ignored my better judgment and ordered another new device on the Play Store and now I'm getting what I should have expected.

Google of course should have learned from past mistakes, but now I am determined not to buy another device on the Play Store immediately upon release. I'm not canceling anything or boycotting Google, but this is the last preorder/launch item I buy there.

---------- Post added at 01:37 PM ---------- Previous post was at 01:36 PM ----------

On a Sunday? :screwy:
[Nexus 4 General] Mr.Fahrenheit:
It's not our fault.

When I read that AU and UK sold out within 20 minutes, I was on that website like flies on ****! I wasn't about to miss my order because it was going to sell out in half an hour.

This is entirely Google's fault and NO ONE else's!

You'd do well to remember that, cadet!
[Nexus 4 General] 2015Ducatimulti:
signed:good:
[Nexus 4 General] ceroglu:
Guys whether you received your phone or not, please sign this. Google f...ed up big time and we need to make our voice heard.

http://xdaforums.com/showthread.php?t=1996644
[Nexus 4 General] Exel:
I just got an email, though it was Google, then I see this.

The hell.
[Nexus 4 General] surferdude73:
Tl;Dr amex sucks. I cancelled with them a few years ago. Now when I get their offers, I shred the contents and send them back in their postage-paid return envelope. I hope that it's a real PITA for them and that enough people are doing it to work over their postage losses.
[Nexus 4 General] mattlehrer:
Ugh!

Top this. Ordered mine at 11:34:15 AM UTC-5, that's Eastern time! This is within 2 minutes of orders starting.

Never had an issue ordering, all screens worked great.

Got confirmation email for the order within 5 minutes of placing it.

Did NOT get an emails since, no back-order notice, no movement at all and it's in pre-ordered status since day 1.

I've sent 3 separate emails to support asking for a status since Thursday. I have yet to even get a canned response back.

And yes, I've checked my spam folder in Gmail.
[Nexus 4 General] Solutions Etcetera:
As long as the debit card was used as a Visa or M/C (and not as a debit with PIN), chargebacks are done exactly the same way as a conventional credit card and your bank should be happy to exercise them for you. If not, find another bank.
[Nexus 4 General] BLAQK ROXSTAR:
This will not make your phone come any quicker...
[Nexus 4 General] Novi84:
Hm, I guess that can give me some hope that I might get a tracking code sometime today or tomorrow, that shows the phone being on the road.

Fat chance...

Not sure if it's better or worse than being in Limbo level 2, with all the "updated 17th"-people.
[Nexus 4 General] [hfm]:
Delivered tomorrow? Is Sunday, how is that possible?
[Nexus 4 General] Mr.Fahrenheit:
You won money? o.o
[Nexus 4 General] Terul:
Exact same situation as me.. well with a cpl tiny revisions.

My order was at 8:34:26 PST - 11 seconds later than you.

My status started on pre-ordered, moved to ship est on 15th, then back to pre-order shortly after.

I also contacted Google by email/phone, and I contacted UPS by phone. Google by phone said it was still processing (no more info), google by email no response, UPS auto-message response was 'we cannot give you information without the tracking number'
[Nexus 4 General] Mikk85:
I am one of those that hasn't heard a thing (no BO email). Nothing has changed in play or wallet. I ordered at 10:36 CST. I want to atleast know if I will get the phone next week! I haven't even bothered calling a CSR.
[Nexus 4 General] Terul:
Freaking petition.

Signed it.

Few minutes later "You have new mail from Android!" ... Please tell your friends to sign the petition.

Useless.
[Nexus 4 General] Novi84:
I have the same thing, just that my order has said 'Complete' the whole time, instead of 'Pre-order'. CRS told me that it's on the way though...
[Nexus 4 General] Exel:
That's a total fake, I'm not even from Canada. I:

The E-mail looks so fake, lmao.
[Nexus 4 General] :
Done
[Nexus 4 General] Terul:
No no no! I actually work for them. It's real, just PM me all of your personal and credit information and I'll get it sorted for you.

:P :P :P
[Nexus 4 General] Exel:
PM incoming!
[Nexus 4 General] DustyFarts:
Spank Dat Customer service Line :)

I KNOW after all of us calling google ASS every 2 seconds and email DA-**** out of customer support..they will know better next time for sure :eek:
[Nexus 4 General] Plexicle:
Top what? I'm assuming you missed the thousands of pages of people who ordered a couple minutes before you. The 833 club is huge.

Also, yours is pre-ordered because you bought two.
[Nexus 4 General] Terul:
Not true..

In that image he clearly ordered one + a bumper.

I also am pre-ordered and ordered 1 8GB Nexus 4 only. No bumper, one device.
[Nexus 4 General] KtMack23:
I Radioed CSR and was given no relavent information sir
[Nexus 4 General] ghostrid3r:
http://qkme.me/3rtm2a

:D
[Nexus 4 General] AmesCell:
I think he means ordered early and is not even in limbo, but pre-order.
[Nexus 4 General] ceroglu:
I don't think this will make my phone come quicker but this might force Google to give some compensation for our time and inconvenience. A lot of people sold their phones thinking that they bought a phone from Google. Some people are about to leave for a vacation due to holiday season. And even if we don't get anything out of this, hopefully Google might do better with the next product launch.
[Nexus 4 General] Acuity:
I'm starting to think that pre-order is another way of Google saying back-order. Some CSRs have said that most BOs are from people ordering multiple devices.
[Nexus 4 General] Plexicle:
Look again. He "clearly" ordered two phones.
[Nexus 4 General] :
Topped!

8:33:04 AM UTC-8

Other than that I am in the exact same boat as you. I feel the pain.
[Nexus 4 General] jblack41510:
My status update :(

Order Nov 13 at 8:55 am

Shipping on 15th it said

Then I got the BO email like every1 else

Nothing since then.

Now today still shows pending and shipping on the 15th.

I finally call Google a few mins ago and was told I should get a shipping email today. They said it was ups fault because they couldn't handle and process all the order shipping orders from Google. Once ups gets to mine and label it and ship I'll get an email.

That's what I'm told from google .
[Nexus 4 General] Clayfree:
He ordered 2 of each. Double BO for him.
[Nexus 4 General] mattlehrer:
Actually I placed 2 separate orders, 1 for 2 bumpers and 1 for 2 phones. I was trying to avoid the fiasco of the Nexus 7 launch, when I PRE-ORDERED two weeks in advance but had a case on my order which delayed it for 2 weeks after it was available to all in local stores. 4 weeks end-to-end. People were placing orders 3 weeks after me and got their units first, just like this crap. So I thought, next time I'll break up the orders so the accessory won't hold up the device. I can't win. Google needs to have somebody else handle their fulfillment.

I've also seen many people who ordered multiple devices and are already playing with them, so I doubt that's the real hold-up, just speculation on here.
[Nexus 4 General] dkotoric:
anyone else worried that the change for the 17th on google play is identifying back orders

Sent from my HTC One S
[Nexus 4 General] Clayfree:
That's a great idea. I've seen accessories delay lots of orders. :good:
[Nexus 4 General] MaxCarnage:
Makes sense; UPS is a relatively new shipping company and isn't used to handling this many packages at a time. They barely have the resources to manage a couple thousand packages from what I hear.

This has been Master BS Theater. I'm your host MaxCarnage, and good night.
[Nexus 4 General] Clayfree:
Well that's a new one ... laying blame on UPS and who's to say that's not the case.
[Nexus 4 General] t4t3r:
Has there been anyone with one of the first orders (0-15 minutes group with the most people in limbo it seems, myself included) who had their order changed to the 17th?
[Nexus 4 General] MaxCarnage:
Its not new; some CSRs were reportedly blaming UPS from the get go.
[Nexus 4 General] 0.0:
google is a POS. i emailed them 2 days ago, no reply. now i emailed them again today. lets see if i get a response...
[Nexus 4 General] MaxCarnage:
Me. 8:33 PST; date changed to 17 November.
[Nexus 4 General] ghostrid3r:
http://qkme.me/3rtm85
[Nexus 4 General] Acuity:
Where I work gets a lot of shipments both to and from Apple and everything goes through FedEx. No matter how many pallets we get, FedEx is ALWAYS here when they say they will be, regardless of item count. I'd rather pay $20 for shipping and have it go through FedEx than $14 through UPS and go through this fiasco. Google take notice.
[Nexus 4 General] ceroglu:
8:34 PST here and on the same boat.
[Nexus 4 General] Plexicle:
832 limbo.

Mine changed to 17th over night. The bumper I ordered separately did too.
[Nexus 4 General] jblack41510:
Ups ship millions of things for the holidays Xmas and all that. I think they could of handled some phones
[Nexus 4 General] tengen:
Somehow I doubt this is really UPS's fault.
[Nexus 4 General] nbeebe24:
I don't know how legit the petition is but I signed it. It's not even about the phone any more. I am disgusted with the way Google has handled this and we all DESERVE an apology for this matter. I've worked in the customer service/hospitality industry and this fiasco is a perfect example of what not to do. People are more understanding of mistakes when you apologize and show you're willing to correct them. I love android, but I will never buy directly from Google again.
[Nexus 4 General] Plexicle:
Hi, nice to meet you. My name is obvious sarcasm.
[Nexus 4 General] moneyslap03:
Google is stupid , i would've done it one phone per transaction for release, im really mad but im glad i haver patience and do things during my days
[Nexus 4 General] Red Wolf:
ordered at 8:35 PST, date didn't change still 13th :eek:
[Nexus 4 General] jnewman1991:
I haven't.
[Nexus 4 General] jblack41510:
I know nothing bout shipping company's that's just my though. Maybe FedEx is better like sum1 said
[Nexus 4 General] gbroon:
Go through the Google wallet mediation get Google to mediate with this irresponsible seller?

http://support.google.com/wallet/?hl=en-GB&topic=2446103&rd=3#/answer/98900

Order Problems & Mediation

Sellers are responsible for charging, cancelling, refunding and delivering orders; you'll receive quicker assistance if you first contact the seller directly. If the seller has been unresponsive to your request for at least two working days and you placed your order within the last 90 days, Google can mediate by contacting the seller on your behalf. File a claim with our specialists for mediation.
[Nexus 4 General] ml3000:
Nope not me, Mine still says the 13th

8:32am PST ordered
[Nexus 4 General] Plexicle:
Sigh. Nevermind, lol.
[Nexus 4 General] mitchdickson:
Whoosh. Straight over your head.
[Nexus 4 General] ddenson:
8:33:11 - play store now says the 17th. Still says shipping the 15th. No BO email.
[Nexus 4 General] Acuity:
Google most likely outsourced shipping to UPS Logistics, which is why there was only one shipping option, and why CSRs know nothing. This would also explain why users are knowing about their package arriving via UPS My Choice before Google notifies them. UPS Logistics also doesn't ship FIFO and could explain why some later orders are getting shipped first.
[Nexus 4 General] MaxCarnage:
I threw the "BS Theater" in here to try and make it obvious but you can't win being sarcastic on the internet. :rolleyes:
[Nexus 4 General] nbeebe24:
Completed my order at 8:33 PST. My order has changed to the 17th
[Nexus 4 General] grubbster:
LMFAO! :silly:
[Nexus 4 General] Terul:
Sorry, my bad. I do see that he ordered 2x now.

However, I definitely ordered one and am definitely pre-ordered.