yashsingh1/xdaforums huggingface dataset:
[Nexus 4 General] play2lose:
Ordered 16gig on November 27 at 1:09 PM PST...said 1-2 week estimate.

No shipping email yet that's not really fair....why would people that ordered after i did get there's shipped out before mine? I did order another around 3pm. Maybe because I ordered 2 they're waiting to ship mine? :/
[Nexus 4 General] crawlgsx:
Have you been paying attention at all?

Google didn't even come close to first in first out on the first batch, what makes you think the second would be different?

I ordered my first one at 11:35am EST (launch day) and people who ordered an hour after me got theirs before me, some people who ordered around the same time as me got backordered.

Want to talk about fair? There are people who ordered on the 13th that still haven't received a phone, and a bunch of people who ordered on the 27th who have a shipped phone. THAT is not fair.

Your order said 1-2 weeks, unless it goes over 2 weeks I wouldn't complain as others got it a lot worse than you.
[Nexus 4 General] tomjonestom:
My play store order status for 27th for 1 16gb went from order received on 27th to shipped and charged on 30th.
[Nexus 4 General] funkyblue04:
People should be HAPPY they could even preorder at all. As always Google has SCREWED the rest of the world. US is the only place that can preorder.

I cannot understand WHY I cannot even preorder here in Australia. Google has screwed this up BEYOND BELIEF!
[Nexus 4 General] play2lose:
Didn't follow the first launch at all actually. Checked it out on the release date casually thinking it would be in stock lol. Didn't look into anything else Nexus 4 till I heard about the November 27 stock.

That really sucks for people who ordered the first time... Who in the world at Google is deciding what phones get shipped out then?! Are they just putting everyone that has ordered into a hat and picking names out one by one? That is ridiculous.
[Nexus 4 General] PoisonWolf:
Im guessing that those who have yet to get them shipped from the 13th of November are folks Google was not able to charge right on their credit cards?
[Nexus 4 General] emuneee:
Ordered RMA Nexus 4 yesterday afternoon... Shipped last night. Whoa.
[Nexus 4 General] grubbster:
Got the shipping notice from 27th order this morning. Bank account still not charged. Anybody drop charges yet?
[Nexus 4 General] brar.arsh:
At what time??? and what's RMA??

You mean you ordered on 29th???? :rolleyes:
[Nexus 4 General] FatalityBoyZahy:
Sell it to someone on XDA. You'd make someone happy.
[Nexus 4 General] brar.arsh:
Yeah I am waiting for his message, he can make me Happy.. :D
[Nexus 4 General] emuneee:
Replacement Nexus 4. The Nexus 4 I ordered on the 13th arrived yesterday dead on arrival. I called to get a replacement yesterday. I didn't expect it would ship so fast.
[Nexus 4 General] brar.arsh:
Oh wow.. Congrats.. :D
[Nexus 4 General] DowntownJeffBrown:
I'm just plain and simple disgusted as I wake up this morning and look at my favorite XDA Forum. Its just not OK that those who ordered on the 13th and havent shipped yet or received their N4 get screwed YET AGAIN. I'm not hating on those who ordered on the 27th Im glad our phone peoples is growing Im happy for you not your fault. Its Google who my frustration is angled at and you would think they would go into overdrive to help those whose ordered got plain Fu*k*d the whole process up each and EVERY step till this very minute!!!

Sent From My Buttery Smooth LG Nexus 4
[Nexus 4 General] housry23:
Hey bear! Too many posts here to follow. I basically came to this thread to check if you got any information or your phone. Any news? This thread is hard to follow, but I'll try to keep pace. Anyone one else from the 13th still waiting? If so, what's your status? I hate seeing that orders from the 27th are shipping and there are still people in limbo from the 13th. Makes me sick to my stomach. Let me know guys. I'm on your side.

---------- Post added at 07:45 AM ---------- Previous post was at 07:44 AM ----------

You still haven't heard anything? Also, where is Porter IN? I grew up in Huntington IN. I loved it there! IDK why lol. I really miss IN bro.
[Nexus 4 General] Hosuf:
I was lucky enough to have placed my order with the first batch of Nexus phones on November 13 I didn't get my phone until November 20. The only email I had received originally was my receipt for pur chasing the Nexus 4. I called the play store that Monday the 19th explained what happened they said sent the info to shipping dept and by 8:30pm est I got my confirmation with tracking number and my phone was shipped next day. I received it mid morning about 11am est on November 20th. So I would suggest calling the play store if you have received your confirmation of purchase.
[Nexus 4 General] Nexus MC:
Placed 2 orders for 16GB on Nov. 27 @ 2:12 & 2:25 PM PST respectively.

They both were shown 1-2 weeks of expected delivery.

I received an email for both stating they're shipped today Nov. 30th.

Funny they shipped the 2:25 order first @ 1:05 AM PST and the 2:22 order shipped @ 2:06 AM PST.

I guess I'll get both on Monday.

Google Play upgraded the status from Pending to completed.

My CC is still showing pending though.
[Nexus 4 General] shotta35:
Oh wow, came here just expecting to read more Google/UPS Hell stories as I've been reading since the beginning (never posted though).

Ordered my Nexus 4 16GB at:

Order date: Nov 27, 2012 3:40:21 PM EST

And got an email this morning (like others are saying) that it shipped! I was shocked! Sorry for you LL3 people but apparently I wont be joining you!

Only thing that sux about getting the shipping today (NOT COMPLAINING AT ALL) is that I gotta wait all weekend knowing it's out there somewhere. The UPS page might get a million hits alone from me this weekend. LOL.
[Nexus 4 General] DowntownJeffBrown:
Find a Nov 13 orderer and help them out. Don't be greedy and jack up the price we need to stick together in here. Even if we ordered on different dates after its all said and done 7 to 36 weeks from now we will all be a development and support forum together. Enjoy your new baby treat it well.

-DONT FORGET THE NOVEMBER 13ERS ALWAYS-

Sent From My Buttery Smooth LG Nexus 4

---------- Post added at 06:58 AM ---------- Previous post was at 06:55 AM ----------

Lol try waiting 2 weeks for shipping confirmation. A lot of us still don't have that. Congrats and Enjoy

Sent From My Buttery Smooth LG Nexus 4
[Nexus 4 General] sdfghi:
Order shipped

Order date: Nov 27, 2012 12:57:14 PM PST
[Nexus 4 General] [hfm]:
They send a big batch to ups and ups takes it from there. Hold out you may get it soon.

Edit: how did you order before noon? It didn't go live till just after noon PST.
[Nexus 4 General] AshtonTS:
aaaand shipped :D
[Nexus 4 General] xur17:
Do they ship the big batch all at once, or do they trickle out every day?

I am betting some of the problem with this not being FIFO is that UPS ships from certain distribution centers, and UPS ships to the first n people from each distribution center (making it not 100% FIFO).

Also - Is there any way to contact Google without calling them? I'd love to use online chat or email to contact them (I don't have phone access right now).
[Nexus 4 General] housry23:
I remember a couple days ago someone mentioned a different bumper case for the Nexus 4. I think it was an aluminum bumper case. I always buy these for my devices and was wondering if anyone can provide that link again. I tried searching, but couldn't pull up anything besides talk about the Play Store bumper. Any info would be greatly appreciated!

---------- Post added at 08:26 AM ---------- Previous post was at 08:22 AM ----------

Seems they all originated from the UPS Louisville KY hub according most everyone who provided their shipping details.
[Nexus 4 General] DowntownJeffBrown:
Nope not from Google it "processing" lol. I did get an 8GB another route. So its more people like Bear and CTmeow that I just truly feel bad for. Chesterton is on lake Michigan about 30 min from Chicago. Have you ever heard of Valparaiso? Yes I love Indiana it a beautiful state. I've met many Indiana N4 owners now and in your case a Indianaer at heart. Oh BTW my order from the 13th it still says preorder, no BO email, no shipping this week email. Ha

Sent From My Buttery Smooth LG Nexus 4
[Nexus 4 General] [hfm]:
I ordered on the 13th way before many people and didn't get my ship notice until many hours after others, but I still got it the next day. As long as the entire manifest Google sends ups is fifo it should be OK. UPS does things the way it's most efficient for them geographically or logistically I'm sure not by some order date. This is all educated speculation from being in this thread and a little researching and deduction overt the past 2+ weeks.

Edit.: I should note i got my n4 Wednesday I was LL3. Those who got Thiers within 5 days of the 13th were definitely not fifo due to the tech problems. Hopefully Google fixed that for 27th orders.
[Nexus 4 General] xur17:
Awesome. That's right by me, so I should get next day delivery!
[Nexus 4 General] jc monkeyballs:
Received a tracking number last night for the bumper case, but the number isn't active yet. Hopefully that means I will get it Monday at the latest.

Phone came yesterday finally (was limbo3) and I love it so far. Very fast and great build quality.
[Nexus 4 General] housry23:
Yes I know where Valparaiso is. The town I grew up in is in the Ft. Wayne area. I hope all the 13th guys get things settled today. I won't leave this thread until they do!
[Nexus 4 General] mayhemiv:
Order date: Nov 27, 2012 4:03:22 PM EST

Shipping email : 5:02 AM EST
[Nexus 4 General] jvanlew:
Ordered on the 27th and just got a shipping confirmation. I was in the 1-2 week window.
[Nexus 4 General] DowntownJeffBrown:
Yes I'm with you I'm here I couldn't get my hands on a pitchfork yet but I do have a good rake on standby just waiting for further orders from Limbo Heads of state.

Sent From My Buttery Smooth LG Nexus 4
[Nexus 4 General] iceberg4:
Did anyone with 8GB order on 27th get shipping confirmation?

What was your EST?
[Nexus 4 General] Jayrod1980:
Question... if UPS can't verify your tracking number (sent to me in a shipping email by Google), does that mean there is a problem? I believe someone earlier couldn't track their package. I don't know if it ultimately got delivered or not. Can someone chime in about this?

My RMA N10 is coming today with my bumper. Those items have tracking numbers and all that fine. My replacement N4 should be gearing up to leave or already gone.
[Nexus 4 General] moses992:
Has anyone who had 2-3 weeks shipping time when placing the order received the shipping confirmation email ?
[Nexus 4 General] adi_scorpios:
This is how it work . Tracking can be generated multiple ways ( I work in online sales), I can genrate shipping lable so that will give you tracking number but till ups scans it in their system , yiu wont see anything. It might take some hours atleast for ups to show you any real time tracking once they receive the package .
[Nexus 4 General] housry23:
No it's not a problem. It just means the shipping label is not in UPS's system yet. I think their systems are behind because of the holiday, but when it updates it'll be trackable. There have been cases where the tracking # was getting the same error as you and was still delivered, so you most likely have nothing to worry about. There's always the .01% chance that something went wrong though. Even Google's email tells you the number may not show up in UPS's system for 24 hrs. Be patient young grasshopper. Us OG LL3's will show you the way.
[Nexus 4 General] WhenBearsReign:
Well I'm officially beyond pissed.
[Nexus 4 General] snowglyder:
Ordered 16gb N4 on the 27th with 1-2 weeks shipping estimate. Got a shipping confirmation email with tracking at 3:05am MST. Exciting!
[Nexus 4 General] housry23:
Still nothing Bear? There must be a problem. I asked about you a couple pages back. I'd be on the phone instead of in this thread and demanding to talk to higher ups!
[Nexus 4 General] WhenBearsReign:
On the phone with them right now. This has been complete BS from the very beginning.
[Nexus 4 General] [hfm]:
Let's not forget they still have until the 6th to adhere to the within 3 weeks estimate for LL3ers. Not that it makes it fair that those that ordered on the 27th are getting tracking.

Are all LL3 left just those that had CC or other nebulous account problems?
[Nexus 4 General] Roxy:
855-836-3987 Option 2

^ Google Play Support
[Nexus 4 General] thereisthat:
Really google? REALLY!?!
[Nexus 4 General] tawfiqmp:
started a chat here for people waiting for preorders..

its on tinychat called nexus4chat

Hopefully they'll launch the preorders in the next hour.. or else I guess it'll be in the morning at 9 PST.
[Nexus 4 General] Nexx:
Unless you've been up all night waiting for the pre-orders to open =P

I'm hoping UK orders open at 8am, if not I'll check back at 9am. If by then there's still nothing, then I guess I'll just have to hope they don't go live while I'm sleeping.
[Nexus 4 General] Qwerty123 \m/:
Its 12.45Pm here in India

And im tired of this **** x_X

My Nokia 1100 looks back at me and laughs ~_~

Made my dad in US stay up for nothing

DAMN YOU GOOGLE, DAMN YOU !
[Nexus 4 General] Spittal:
Man what a cluster ****.
[Nexus 4 General] heliumrepublic:
Okay I'm pretty confident it'll be released at different times in different area. The Rep also told me it'l be shipping from within canada and not Kentucky U.S like my Nexus 7 was shipped from.
[Nexus 4 General] ross1998:
I have a feeling someone just started to make this up cause they want everyone to sleep so it doesnt get sold out fast.

just called customer service and 3 reps said same thing, they're like we dont know the exact launch time but if i were you i would try 00:00am pacific time
[Nexus 4 General] bluezz:
When did you call them? Can a fellow Canadian call them up now and confirm this? I'd call but my gf would kill me if use my phone at this hour :p
[Nexus 4 General] Zurginator:
Interview at 8am.... EASTERN.

I'm ****ed either way. Haha.
[Nexus 4 General] yahoowizard:
The Google number, I shall call invalid. I called and they explictly told me midnight, either eastern or western time. However they told someone else that it would be 9AM tomorrow, so yeah, I don't think the employees really know. Maybe Google themselves haven't decided on a specific time yet. But yeah, if they really knew I don't see why the employees wouldn't spam the time on Google+ or something.
[Nexus 4 General] hev88:
i dont give a care im staying up. whats one more hour? anywho if it is tomorrow that means more will be left for me since most people will be working or in school... off work til sunday like a boss :laugh:
[Nexus 4 General] _guzzler_:
45more mins people...all the best!!!!
[Nexus 4 General] otariq:
9am pst really? Oh well that's noon for me that okay I guess I'll get some sleep so I can wake up at 8 for class lol
[Nexus 4 General] ptesmoke:
your gonna keep me up for another hour.....arent you...
[Nexus 4 General] turbo_lew:
I've been up since 3am, to excited to sleep' I'll end up falling asleep before then. :mad:
[Nexus 4 General] Meangean:
All join www.tinychat.com/nexus4chat
[Nexus 4 General] Ravynmagi:
This is what I'm wondering too. The "9AM" people are just trying to trick the rest of us into going to sleep early so there is less competition at 12AM. :p
[Nexus 4 General] MattSkeet:
PM you mean afternoon ???Is N4 being sold in India via Google??
[Nexus 4 General] lennshow66:
Hope and pray bro ;)
[Nexus 4 General] munchy_cool:
oh boy!

and the sh*t keeps getting better and better

all 13th orders are not yet shipped and they start shipping 27th orders...wow ..

Google just told us yet again....we are here to do business and will do nothing to make it right.

yes, I am personally super pissed but again as they say "it's all about money honey".

if the cc auth failed or there is some issue with it atleast call the guy and let him and give him sometime to make it right ... we gave Google time to make it right after they sent us BO emails.

This is absolutely ridiculous , my opinion to those LL3's who ordered on 13th and if you do not get shipping information by tonight, file a BBB complaint cause in that case Google does have to respond officially and they will call you. Yes many will say BBB is not worth it and say it's a bad idea but trust me file a BBB complaint and see what happens , I am pretty sure if we file a BBB complaint it wont fell on deaf ears at Google Inc.

Edit

As I mentioned before, Google proved that "we are here to do business and will do nothing to make it right", well in that Google we are also here to do business and not be in a limbo.
[Nexus 4 General] chronus719:
This is f**king outrageous. I can't believe that Google has taken to shipping orders from the 27th before ensuring that orders from the 13th were resolved. I'm glad that you 27ers are getting your devices sooner than expected, but it should not have come at the expense of the 13ers who have been in a sh!tstorm since day one. Shame on Google.

Hoping all works out for Bear and any other 13ers still caught up in this mess.

Sent from my Nexus 4
[Nexus 4 General] ctowne:
I can't even imagine being in your situation :mad:
[Nexus 4 General] parelem:
bear keep us updated. i'm at work and can't call them, i haven't been charged yet...pissed off too.
[Nexus 4 General] DiNoise:
Order date: Nov 27, 2012 2:07:36 PM PST

Shipping confirmation email Nov 30 @2.04am PST

(1-2 weeks)

It better be from the newest batch...
[Nexus 4 General] mingkuny:
My 27th order 1 x 16GB just got shipped.
[Nexus 4 General] mbk17:
My order on the 27th has shipped !!! Guess it wasn't 1-2 weeks :D
[Nexus 4 General] pistonrod:
I received my tracking information early this morning as well. I am happy I'm getting my device, but I still feel I should have gotten it after all the first rounders' ordered were filled.
[Nexus 4 General] WhenBearsReign:
Tell me about it.
[Nexus 4 General] DiNoise:
I hope u guys from 13th get it too..

This is unacceptable for Google.

This situation makes Apple look like an angel..
[Nexus 4 General] idale:
Good lord, new orders already shipping when there's still launch day orders to go? Ridiculous! :mad: :mad: :mad: :mad: :mad:

(Yeah it's nice for the new guys, but totally unfair when some here have been waiting 2.5 weeks of a quoted 3-5 days.)
[Nexus 4 General] trell959:
Is anyone able to track their package? I received my shipping information too, but am unable to track my package.

Sent from my SGH-I897
[Nexus 4 General] munchy_cool:
My fellow ll3 please read this and do it

The Nexus 4 launch was a moth*rf*ing war zone !
[Nexus 4 General] ian426:
Order date: Nov 27, 2012 12:58:57 PM PST, Email @ 3:06 AM CST... so that falls right in with all of the others who got the order in 'early' on the 27th.

Of COURSE I had to assume that they would end up taking weeks to ship, and thus I has it ship to my house, since I am away at college. Just a week and a half until finals are over...

Regardless, I feel really sorry for you folks who ordered on the 13th and have nothing but an email/hole in your wallet to show for it -- really scummy of Google to do that to you!
[Nexus 4 General] ed10000:
What did the CSR say this time?
[Nexus 4 General] DiNoise:
No, it's normal..
[Nexus 4 General] WhenBearsReign:
Escalated to a "specialist".....
[Nexus 4 General] m0h1t:
Same with me! :mad:

I called up their wallet support number, to make sure that payment for both my orders was fine. After confirming this I got transferred to play store support, where I explained my situation and my details were 'apparently' documented and then forwarded to a specialist who deals directly with the logistics company AKA UPS.
[Nexus 4 General] inseconds99:
Update: Order from the 27th at approx 3:30pm est has shipped as of 4:04am this morning. Now I just need a wireless charger and a bumper.
[Nexus 4 General] Jayrod1980:
Hey man, I AM an original LL3'er. I'm very grateful to have actually received the device I paid for. I'm not so grateful that with such a hot item, that I got a true dud. It happens in consumer products, but I in general have the worst luck with "mail out" items. I went through 6 Nexus 7's before I finally cried uncle and got a refund. Here's the launch of the new 10 and 4 and both have been RMA'd. When you are in the store you have a better chance of getting a unit without a problem. I just can't stomach paying over $100 bucks more for the same product though.

WBR, I know you've called a million times, but are you escalating as high as you can go on these calls? With your unique situation, isn't there a higher level shipping or wallet manager that can look into your case personally? Do they even have an answer anymore for your problem? If I had the spare change, I would just buy the damn thing for you and have you wire me the money for it. Is there a friend or relative that can do that for you? Not ideal, and probably would take longer to get, but at least you wouldn't be paying T-Mobile or some other vendor $500 for your $380 device.
[Nexus 4 General] kerilynn:
I ordered on the 27th at around 2:30 Pacific and got my shipping email this morning. I really hope everyone who ordered on the 13th gets their devices soon.
[Nexus 4 General] rock7632:
This is absolute bullsh*t
[Nexus 4 General] SysAdmNj:
Anyone who ordered on the 27th with a 2-3 week shipping estimate hear anything yet? And yes that sucks for the 13th people, 13 isnt exactly a lucky number :/
[Nexus 4 General] parelem:
filed a complaint with the bbb, tired of this ****
[Nexus 4 General] munchy_cool:
keep us updated
[Nexus 4 General] aphlipot:
Google wont respond until they ship your phone, I think they have like 4 weeks or so, and when they do respond I am sure they will only say something to the effect of according to our records on such and such day we see your phone was delivered, thanks someone. But all the more power to you, keep the pressure on.
[Nexus 4 General] parelem:
they have two weeks; it's not about google responding, it's about getting the bbb to see what google is doing to their customers
[Nexus 4 General] aphlipot:
Oh I thought it was longer, but yeah I understand its about principle, not what Google has to say.
[Nexus 4 General] z.alimohamed:
Is the Nexus 4 16GB still available on Canada Play Store? I want my cousin to order it and bring it in Jan, but she is saying it's not available. I don't think she knows what she is doing and would appreciate if someone could check for me. When I use a proxy from here (www.canind.info), I can see it. Cheers
[Nexus 4 General] scoutdamartin1:
I am a LL3 and I have been watching this forum all week and i have decided to chime in for all of us hopeless LL3s.

I ordered on the 13th at 8:55:43 AM PST (Nexus 4 with bumper)

On the 15th I received the BO

On the 26th I received a "will ship this week"

Havent heard or seen any charges to my account until today at 9:55AM EST I received the amount for both the phone and bumper

I have called google multiple times this week but got the same pending stuff and "it will be escalated to a support specialist"

I finally sent an email to every email I received from google play support and wallet support saying i have received and heard nothing. maybe the charge today was someone paying attention? not sure

I hope this mean my shipment is being pushed along, but we will see. I have lost all hope!
[Nexus 4 General] brar.arsh:
use this

http://www.n4checker.com/?country=canada
[Nexus 4 General] ed10000:
Anyone who ordered on the 27th with 1-2 weeks shipping time whose order has NOT shipped yet?
[Nexus 4 General] realfelix:
Finally cancelled my order on google play and ordered at mediamarkt here in germany for the 15.12. :) ! For 395€ though, which doesnt make a huge difference in my view as it would cost 380€ with shipping cost anyways.
[Nexus 4 General] z.alimohamed:
I wonder what site I am getting through the proxy then. :confused: