yashsingh1/xdaforums huggingface dataset:
[Nexus 4 General] KonstantinKeller:
Just called another play store representative. I once again asked if not receiving a back-order email meant that our phone would ship on time. He said "That is absolutely correct. You also have not received one, so your phone should ship out by the end of today. You should receive it on Friday or Monday." He seemed like he knew very well what he was talking about. So, if your phone hasn't shipped, and you also have not received a back-order email, calm down. You are not on back-order. All the representatives that I've asked all told me that only people on back-order receive that email. I really hope my phone comes tomorrow, because my birthday is tomorrow. It would be perfect timing :D
[Nexus 4 General] foxmulder:
The question should be "What's rim? " LOL
[Nexus 4 General] cocojayjay:
MyUPS confirm deliver 1:45-5:00 tomorrow, Colorado
[Nexus 4 General] Night Galaxy:
still no email, but UPS is saying delivery by end of tomorrow.
[Nexus 4 General] dkotoric:
has anyone with the backorder email received a tracking number

Sent from my HTC One S
[Nexus 4 General] itznfb:
Same deal. I was probably one of the first 10 people to order and I haven't received a damn thing.
[Nexus 4 General] Euler MD:
I am mad pissed. Google said that my shipment was all done and good and now they backorder it? What the **** kind of system is this?
[Nexus 4 General] Slimgym20:
It's just the generic email they send out when you email w/your order #.
[Nexus 4 General] jasonwc:
Awesome. I just got a UPS My Choice notice that my Nexus 4 16 GB will be delivered tomorrow. I'm in Arlington, VA which is actually outside of the next day Ground delivery zone.

Scheduled Delivery:

Friday, 11/16/2012

Approximate Delivery Time:

10:00 AM - 2:00 PM

Last Location:

Departed - Louisville, KY, United States, Thursday, 11/15/2012
[Nexus 4 General] _guzzler_:
YIEPPYYYY...Tomorrow it is:

Scheduled Delivery:

Friday, 11/16/2012, By End of Day

Last Location:

Departed - Louisville, KY, United States, Thursday, 11/15/2012
[Nexus 4 General] Chief_rawka:
Same boat. Ordered at 1039 CST. No update
[Nexus 4 General] biggiephat:
I'd like to know this as well
[Nexus 4 General] britkid12:
looks like it will be here before the weekend :)
[Nexus 4 General] ohaaron:
Yes! Mine is going to make it tomorrow. ") Athens, GA here.
[Nexus 4 General] razielxx:
yes, I got it at 3am
[Nexus 4 General] menting:
same here. 11:33am EST, nothing yet.
[Nexus 4 General] astromanic:
o.0 congratsm when did you order and was it 8 or 16gb? im from wa too
[Nexus 4 General] pitchshifter:
3rd, but I think the answer is no so far.
[Nexus 4 General] vita10gy:
Well, that many people racing to get one thing is a non trivial process.

As for the 3 week wait: You're not really out anything vs if the site would have just said "sold out" earlier. At most you're out access to that money if you used a bank card. But that can/could/and perhaps will be solved by google simply allowing the cancellation of back ordered orders.
[Nexus 4 General] RomeSC:
I got my order in for a 16GB, and got the order confirmation from google with a shipping estimate of 11/15/12. Today I get the backordered email.

Isn't it wonderful that I SOLD MY CURRENT PHONE yesterday because I found a buyer? Now I have no phone for 3 weeks because FRICKEN GOOGLE of all things can't create a website that can accurately track actual amounts of devices in stock. Thanks for refunding my $12, now I have some pocket cash to use when I lose my job because I can't be reached by phone come Monday.... thaaanks a lot.
[Nexus 4 General] cchap07:
Go to the office next door. If you run out there go to the nearest mall.

Does anyone know if the DNA can be used on T-Mobile with HSPA? If so I might just say **** it on the nexus and get a DNA.
[Nexus 4 General] Euler MD:
I am in the exact same situation. It's terrible bro.
[Nexus 4 General] astromanic:
roflcopter i hope you're trolling. otherwise buy a prepaid phone with your $12 refund
[Nexus 4 General] t4t3r:
Placed my order at 11:35am EST and haven't heard ****...
[Nexus 4 General] heat361:
Yes my nexus 4 arrived in NY and says 1 business day left for delivery so I should have it by tomorrow
[Nexus 4 General] droidmakespwn:
Go buy a $20 flip phone. If you get fired for this you probably didn't want the job anyway.
[Nexus 4 General] bicho6:
scheduled delivery date for me is tomorrow!!!! woo hooo
[Nexus 4 General] Nocturnal86:
That sounds more like your fault for selling your phone prematurely without even having a back up phone or the new phone in hand....
[Nexus 4 General] tripsy17:
Seems like UPS is making special accommodations just to get our phones to us next day. Lol.
[Nexus 4 General] phantomevo77:
Anyone has their shipping info that ordered a bumper WITH their phone????
[Nexus 4 General] luckylui:
Good thing I told my buyer I will sell it on sat Sunday for my Gnex! :)
[Nexus 4 General] Absent Crysis:
Alright So here's my situation, I never received any type of receipt from google during this entire process. The only confirmation that my order was even placed is on google play and google wallet, which shows that I placed an order for a 16GB N4 at 8:34:47 AM UTC-8 (PST). I've emailed google about my missing google wallet receipt and they just replied that according to their records, mine should ship by this evening. So with the news that they're sending BO emails to some people, combined with the fact that I never received any type of confirmation/receipt email mean that I'm just not goign to receive emails from them period? Who else has the same situation as me?
[Nexus 4 General] ryree0:
I don't really think any of them have a clue what they're talking about. I ordered at 8:33:46 AM UTC-8. I just got off the phone with a rep, haven't received a BO email, and he gave me the we really don't know anything about anything and the phone is on backorder, so there's nothing I can do to help you crap.

To be honest, I have no idea if I am going to get my phone this weekend or not, because I haven't heard anything at all from Google since I placed my order. I guess I'll just wait and see.
[Nexus 4 General] FatalityBoyZahy:
I hate you all :( WHY ISN'T GOOGLE EMAILING ME. IT'S LIKE LARRY PAGE IS A GIRL AND HE FRIENDZONED ALL OF US!
[Nexus 4 General] menting:
short answer is:

nobody knows.
[Nexus 4 General] jtc276:
I'm so bummed out by seeing all of these people getting notifications that they'll receive their devices by tomorrow. Don't get me wrong. I'm really happy for your guys. But I really thought I'd have a new phone to play with when I left for vacation on Monday. Oh well :(
[Nexus 4 General] dinnydindin:
The same gmail address i used when i ordered...i got both emails to the same gmail account

LOL good one :laugh::laugh:
[Nexus 4 General] swa2k4:
bismillah i hope everyones gets shipped in this first batch. Basically we are still in limbo for the next 2 days. I got a backorder email but doesnt mean we will have to wait 3 weeks. but if it gets past the 17th then we will, heres my correspondence.

Hi Sohail,

Thank you for contacting Google. It was a pleasure assisting you today.

It seems that our call was dropped for some reason.

After the call was dropped, I was able to find the answer to your question.

Any orders that receive a shipping confirmation email by November 17th are not on backorder.

I hope this answer helps!

GOOD LUCK ALL
[Nexus 4 General] florian3000:
Im more interested in the answer to the following question: Did ANYONE that received the BO email a shipping confirmation later on? :D
[Nexus 4 General] jasonwc:
No, the DNA is only available on Verizon and therefore uses CDMA rather than HSPA+.
[Nexus 4 General] nyijedi:
I'm getting really sick of people quoting Google customer service reps.

THESE REPS DO NOT KNOW ANYTHING, AND ANYTHING THEY TELL YOU IS JUST BEING SAID TO GET YOU OFF THE PHONE.
[Nexus 4 General] jining:
I HOPE THIS IS TRUE AHhhhhhhhhhhhhhhhhhhhhhh
[Nexus 4 General] Galactic2:
To the people that got backordered, when did you guys order?

I find it sooo silly that google took on more order than they did stock. How ridiculous.

Ugh. I really wish somebody other than google was handling these unlocked devices. (say Newegg, Expansys)

I know damn well Newegg would've gotten our devices to us by now (or on the way).
[Nexus 4 General] Slimgym20:
You get the generic email everyone gets if you email them. It doesn't mean anything.
[Nexus 4 General] Euler MD:
I ordered 3:08PM EST
[Nexus 4 General] MisakaImouto:
This is the last Nexus device I'll buy on day one. What the hell Google?
[Nexus 4 General] FatalityBoyZahy:
I don't mean to get off topic (jk i don't care) but would you happen to be Lebanese?
[Nexus 4 General] foxmulder:
I've worked in a baggage(lost) call center. We didn't have info the usual "I'm showing it will be in today." result in smart alecs says "Just tell me a flight or a time it could come in!" I would always tell them we could not speculate. You give them some info and they would call back saying we told them the bag was on a 2p flight.
[Nexus 4 General] OmgitzFire:
I would like to know this as well.
[Nexus 4 General] dkotoric:
did anyone that ordered really early get a back order notification

Sent from my HTC One S
[Nexus 4 General] Galactic2:
HATE CHUUUU ALL

Jamaica , NY? YOU STOLE MY NEXUS! :crying:
[Nexus 4 General] norazi:
definition of this thread
[Nexus 4 General] pitchshifter:
really, you're nicer than I am because I am going to stay away from the play store for devices period, at least for a long while.
[Nexus 4 General] rashad1:
No shipping email. no backorder email. I'm in limbo.
[Nexus 4 General] dubt17:
Ditto.... I'm calling them twice a day...
[Nexus 4 General] FatalityBoyZahy:
This sucks :(
[Nexus 4 General] life02:
So could anyone with tracking info check SETTINGS under MY ACCOUNT in the play store and see if the Nexus 4 shows up as a linked device... just curious.
[Nexus 4 General] aimetti:
8 gb is scheduled for delivery tomorrow here in CT. Wish it was my 16 gb that was back ordered but at this point ill take anything.
[Nexus 4 General] Euler MD:
This is just terrible. Had newegg done this everything would have been fine.
[Nexus 4 General] dpaul007:
Agreed. I'm in the same boat.
[Nexus 4 General] KevinChaos:
If you did not receive a backorder email, call google twice. I'm serious. I called 20mins ago and the CSR told me immediately that it's in backorder. I was very upset. My wallet account does not say that and she swore that it did. So I called again and the person I spoke with said:

"If you didn't receive the backorder email you should be good to go. You will get a tracking number by the end of today. We had a memo sent out that all customer who did not receive a backorder email will have their phone by the 17th. Apparently some of my coworkers don't read memos." hahaha.

I'm optimistic now. So please if you are without shipping info with no backorder email, rest assured that all is well! By the end of tonight we should be okay.
[Nexus 4 General] Chief_rawka:
Not true. It also has unlocked sim so yes it will work with t mobile.
[Nexus 4 General] tawfiqmp:
At least you'll know who's telling the truth tonight.
[Nexus 4 General] aimetti:
No it does not
[Nexus 4 General] Deeco7:
I'm gonna unfollow this thread till tomorow, maybe there is a jinx somewhere lol.
[Nexus 4 General] MisakaImouto:
Actually it has GSM radios in it too. There are also leaked reports of an international version called the HTC Deluxe coming out as well.

http://www.slashgear.com/htc-deluxe-aka-global-droid-dna-leaks-15257225/

http://www.androidcentral.com/how-use-verizon-droid-dna-att-or-any-other-gsm-network

After dealing with my US Galaxy S3 and sister's Note 1, I've learned that I should never get anything other than a Nexus device.
[Nexus 4 General] droidmakespwn:
That's a good point. I clicked the link this device option and I have yet to receive any email beyond the receipt.
[Nexus 4 General] AKfortyseven:
what if you didn't pick to have the device linked?
[Nexus 4 General] Nocturnal86:
Me but i got back ordered :(
[Nexus 4 General] Orion575:
Droid DNA is GSM unlocked
[Nexus 4 General] Nayners:
I ordered at 8:32 PST 16GB.
[Nexus 4 General] tripsy17:
lulz
[Nexus 4 General] irishrally:
Nope.
[Nexus 4 General] cchap07:
Damn ah well. I guess I have to wait three weeks then. Stupid One S I can't stand it. At least it's a smartphone though.
[Nexus 4 General] xSunny:
Hopefully its not the latter.. lol
[Nexus 4 General] jasonwc:
If they had worked with Amazon or Newegg, and had a reasonable amount of stock, the phones would likely have shipped same day and arrived today, or Wednesday for Prime users willing to spend $4 for next day shipping. Both Amazon and Newegg use real time inventory systems which would have prevented this backorder issue, and they seem to have no problem shipping same-day. I get most of my Amazon purchases next day (same day processing) even when I use the free Prime shipping option, and handling a far greater volume than Google.

I think it really comes down to poor payment processing (the Google Wallet system used by Google Play does not respond well with high load; I ordered at 8:33 before and had no issues, but several minutes later I was seeing the same issues as everyone else); lack of infrastructure, and lack of experience handling this kind of volume. It's not that it can't be done, but that Google simply doesn't have the experience, infrastructure, or personnel to pull it off at this time.
[Nexus 4 General] pitchshifter:
if the DLX has HSPA+ t-mobile support I'm in for one.
[Nexus 4 General] barondebxl:
Just got off the phone a google play supervisor, after apologizing a 100 times he told me i should receive the email shipping notice soon and that a lot of people are getting backorder emails. He said i should receive an email tonight or tomorrow ( although it was supposed to ship today). They are so unorganized and it started by not taking preorders.
[Nexus 4 General] clarksco:
I'm fkn pissed! I just got off the phone with a google rep and he told me Bruce Willis was dead the whole time. Way to ruin it for me Ahole! FML!!!
[Nexus 4 General] Orion575:
There is also an HTC Deluxe wich is a GSM version of Droid DNA is coming out
[Nexus 4 General] luky7evens:
Haven't gotten and email other than order confriomtion. I don't have hopes. My plans is canceled and looks like I will have to borrow my friends old iphone 4 till it comes in.
[Nexus 4 General] MisakaImouto:
I remember reading that it doesn't have 1700MHz GSM, so that would mean EDGE speeds on T-Mo.
[Nexus 4 General] AmesCell:
Did checking or unchecking the box that said to link the device to your Google account have any effect? I tried to uncheck several times and it stalled out so I ended up buying with it checked to link it.
[Nexus 4 General] Roxy:
oOo hopefully this is true because I didnt receive BO email.
[Nexus 4 General] pitchshifter:
yea, but unlocked GSM doesn't mean support for T-mobi's HSPA+ radio freqs
[Nexus 4 General] Galactic2:
regrding the DROID DNA.

taken from android central:

"The Verizon Droid DNA is completely GSM unlocked. Pop in your SIM card, change your APN settings, and it'll work on any GSM network with 850/900/1900/2100 MHz. Here in the United States, that means AT&T

, and T-Mobile as well, though you won't get 3G/4G speeds on the latter because the phone doesn't run on 1700 MHz.

"

http://www.androidcentral.com/how-use-verizon-droid-dna-att-or-any-other-gsm-network
[Nexus 4 General] bgaccord:
Im pissed off. Order at 8:54am n got backorder.this is bull$h*t.
[Nexus 4 General] crazeco:
My package was shipped today from Louisville, KY to Portland, OR by Second Day Air.

I called UPS and she told me that it's on the plane right now and in transit, which means it could likely be delivered tomorrow, as it will arrive in Portland today.

Just an FYI for other people.
[Nexus 4 General] Zaphodb2002:
I don't even remember that being an option, lol. I was furiously trying to buy mine and take a call at work at the same time. Man, until I got the confirmation email I wasn't even sure I had bought the right device.
[Nexus 4 General] bigmase521:
Hmm, I ordered one 16GB at 8:51AM PST and one bumper to VA and I got backordered. Guess the "people w/ multiple devices" line is BS...
[Nexus 4 General] jnewman1991:
Isn't T-Mobile in the middle of reframing the network to work with 1900?
[Nexus 4 General] bstosnbata:
Alot of people are saying that it sold out by 8:40 am. I feel your frustations tho.
[Nexus 4 General] bigmase521:
What time did you order? I'm close by
[Nexus 4 General] soulz:
<(^-^)^ ^(^-^)^ ^(^-^)> Nexus 4 Tomorow! <(^-^)^ ^(^-^)^ ^(^-^)>
[Nexus 4 General] Giroyac:
ordered 2 8gb n4's, canada , just got my shipped email and tracking number :):)
[Nexus 4 General] vita10gy:
Am I a huge asshole for having almost no sympathy for anyone who sold their current phone, canceled their plan, etc, before they were literally holding their Nexus 4 in their hands? Even the most well intentioned promise of a date is still just a wishful hope. Things go wrong.
[Nexus 4 General] Mr.Fahrenheit:
I hope that this "memo" about things shipping out if you didn't get a B/O is true...

If it is, this will happen...

┬─┬﻿ ノ( ゜-゜ノ)
[Nexus 4 General] Red Wolf:
what time did you ordered? i am in NYC too hopefully I will received the device without tracking number lol :confused:

yup i am in the same boat :eek:
[Nexus 4 General] Guster730:
Well if you guys are getting it Friday if it ships tonight or tomorrow morning I guess I'll get it Monday. This still blows how I ordered before a lot of people who are getting theirs and I still get no info. Thanks Google.
[Nexus 4 General] the1onewolf:
FU GOOGLE

Are all orders shipping out of Kentucky? I'm wondering why this processing sorting process is so random.

:fingers-crossed:

8:36 PST

Still Pending on Wallet.

No BackOrder email.

Endless Google Limbo (if you've ever had to contact google customer support for other reasons - then you know exactly what I'm talking about)
[Nexus 4 General] Jackasaur:
I'm from OR and I ordered at 8:32 PST as well. No shipping or BO emails yet. :\
[Nexus 4 General] meln4ya:
So - and please dont take this the wrong way, BUT what are you complaining about THEY are going to ship you a phone. Sorry but this isnt for show as I just wanna understand why are you upset if 1 - they are going to send the phone 2 you have your Bank Statement - If all else fails they will give you your money back Right?
[Nexus 4 General] ManOnTheMoon:
mine still says this -_-

Departure Scan

Louisville, KY, United States	11/15/2012	5:09 P.M.

11/15/2012	11:41 A.M.	Origin Scan
[Nexus 4 General] Guster730:
8:33 PST for me and from NJ, same deal.
[Nexus 4 General] MaxCarnage:
How does this help me, crazeco?

j/k I really hope you get it tomorrow bro; that would be awesome.

I just got home from work; no change in status (still in Schroedinger's box).
[Nexus 4 General] mb3030:
I called right before the back order email went out and was told that my order was in shipping and that I should see an email tonight.

Then like two minutes after getting off the phone I get the backorder email. So I called back to inquire.

They told me again for sure that my orders are shipping (had two separate orders) and that the backorder email was sent to a lot of people that ur won't actually affect.

Of course that could, and most likely is, there attempt to placate me, but I guess I'll wait until tomorrow to see if my 4am(est) shipping info shows up.

At this point I kind of doubt it. Oh well. I guess I'll live with my gnex longer.
[Nexus 4 General] darkamikaze:
Hmm.. they changed my ETA to tomorrow coolbeans.
[Nexus 4 General] pandamaja:
Get out of this thread. Quit trolling
[Nexus 4 General] jasonwc:
At least outside of cities that have been refarmed to 1900 Mhz. For example, the Washington, DC metro area has been refarmed already.
[Nexus 4 General] Chief_rawka:
Did anyone get a shipping email who ordered after 840 PST? I was at 839pst
[Nexus 4 General] MaxCarnage:
I feel bad that they don't have a phone and might be in a tight spot, but can't help but wonder what they were thinking considering the fact that Google has pretty well established that they suck at this stuff.
[Nexus 4 General] xSunny:
So was thinking even the manager said backordered reps told me about memo sent from google do managers not even read memos if this memo is true?

Also manager said official order time wwas 12 did he not know it went live 30 minutes before?
[Nexus 4 General] Dmw017:
Order checked in Jamaica, NY a half hour ago :) Scheduled to arrive by tomorrow, end of day. Most likely will be here a lot earlier considering that location is 22 minutes away from my place in Astoria.
[Nexus 4 General] EDV11:
Im really expecting Google will give us more as compensation than just credit the shipping chargers. I mean, I cant understand how they managed to f**k up so badly
[Nexus 4 General] PikkonX:
Awesome just got the same notification and I'm in Chesapeake, VA. Very surprised. Glad I'll have the weekend to play around with it!
[Nexus 4 General] Red Wolf:
lol I living in jamaica, but still don't received BO nor the tracking info. I ordered at 11:35AM not I am getting worried :(:rolleyes:
[Nexus 4 General] MaxCarnage:
I wouldn't "expect" anything.
[Nexus 4 General] GoreTan:
N4 will be here tomorrow for me. Sadly, I won't be home until Sunday most likely.
[Nexus 4 General] InfinitiGuy:
Google is teasing me!

" Thank you. Great news! Your order on Google Play has shipped.........."

Seems they have shipped my bumper case only!
[Nexus 4 General] norazi:
yup ordered an 8GB at 9:10 ish and got shipping
[Nexus 4 General] haydonxda:
Did anyone receive UPS My Choice notification that didn't receive shipping and tracking information from Google Play?
[Nexus 4 General] chlehqls:
No e-mail or backordered notice so far. I feel like I'm stuck.
[Nexus 4 General] bigmase521:
What time did both of you guys order? I'm in Alexandria.. 8:51am PST, 16GB N4, bumper.
[Nexus 4 General] Euler MD:
read the thread...your order has shipped if you didn't get the email.
[Nexus 4 General] K Rich:
Well, here's to my back order changing to shipping tomorrow
[Nexus 4 General] ryanbmw51:
I think its been decided that in your position you are better off than those of us who have recd the back order notice. So good job!!
[Nexus 4 General] GoreTan:
Damn...should of took the risk and got it sent to Athens...instead, I got it sent home.
[Nexus 4 General] ninjames:
Woooh. The tracking hasn't given me a departure scan yet, but my tracking still says expected delivery is tomorrow (Friday).
[Nexus 4 General] Red Wolf:
where did you get this information lol :rolleyes:
[Nexus 4 General] Guster730:
Really? Sorry it's hard to keep up with so many messages
[Nexus 4 General] akhan47:
Woah, so it does exist...
[Nexus 4 General] the1onewolf:
Unless the system is clogged and you end up getting the BO notice late =P
[Nexus 4 General] chlehqls:
Really? I didn't get that impression from reading the last few pages. Unless we're going off the Google Play reps.

Like I said, my order is still the same as when I first bought it. No updates since "Google has received your order."
[Nexus 4 General] jdk2:
Order for 16GB model:

Order date: Nov 13, 2012 8:48:25 AM PST

Scheduled Delivery:

Friday, 11/16/2012, By End of Day

Last Location:

Departed - Louisville, KY, United States, Thursday, 11/15/2012

Additional Information

Shipped/Billed On:11/14/2012Type:PackageWeight:1.10 lbs

Shipment Progress

What's This?

Location	Date	Local Time	Activity

Louisville, KY, United States	11/15/2012	3:04 P.M.	Departure Scan

11/15/2012	1:08 P.M.	Origin Scan

United States	11/14/2012	5:15 P.M.	Order Processed: Ready for UPS
[Nexus 4 General] chrisjcks:
I phoned the playstore earlier and the rep said my phone was sent to TNT for dispatch

So I emailed Google to ask why I was sent the backorder email after being told it was sent out.......

They also replied saying my order was shipped out. (also confirming my order number to the dispatched item)

I've not had tracking dispatch email though, yet both phone and email support say my order is sent out.

I havnt got a clue what's going on!
[Nexus 4 General] InfinitiGuy:
It would be nice to have a phone to go with it :)