yashsingh1/xdaforums huggingface dataset:
[Nexus 4 General] archangel25:
Finally got it ... Hurrah !!!!

I got it ... :) :cyclops: ...
[Nexus 4 General] parkinsonrich:
Well my money was put back into my account from the pre-auth. Hopefully that means something not terrible (by reading past threads).
[Nexus 4 General] stopswitch:
By saying " due to high demand, we can only sell one device per shipping address per Google account at this time, when stock comes up again you may order again. Then by putting two captchas in the ordering process"

Sent from my Galaxy Nexus
[Nexus 4 General] tengen:
You guys are such nice people :) personally I want some heads to roll :p
[Nexus 4 General] Guster730:
go away
[Nexus 4 General] kcls:
Delete
[Nexus 4 General] Good Guy Mark:
Just wondering did anyone in Indiana get their phone already or at least a tracking number?
[Nexus 4 General] ErikWithNoC:
Be gone! Stop with this teasing!
[Nexus 4 General] munchy_cool:
let's get some real action and see if we can cause a change

http://xdaforums.com/showthread.php?t=1996644
[Nexus 4 General] MaxCarnage:
No changes for me. Still in that 8:33PST limbo. No responses to follow up emails from my initial call this morning. No changes to my accounts. No back order confirmation. I am an unperson in the eyes of Google now.
[Nexus 4 General] DroidDavi:
https://www.youtube.com/watch?v=6w3J2sWUFXY
[Nexus 4 General] igotdez:
Ok I just called Google and ask about my order because I haven't received any shipping email. The guy told me basically their waiting on mines to get picked up by UPS but then he also said if I don't get it by Tuesday then I've been place on the back order list which is bs... Damnit Google! I order it at 11:46 am est.
[Nexus 4 General] nexo85:
Order Date: November 13, 2012 8:33:24 AM UTC-8. Still no shipping. Anyone on the same boat? This is so frustrating. I literally cried cause all this anticipation is making me lose sleep and make me go crazy. All these emotions out of the bag over a phone. I hate you Google. I didn't sign up for this emotional rollercoaster.
[Nexus 4 General] nickcuban:
I just hung up and was told that if I don't get a shipping email by the 17th that its backordered.
[Nexus 4 General] [hfm]:
Nothing in that Craig's list ad seems to tell me the seller has more than one. They might just need the money and are taking advantage of the opportunity presented. If someone paid me 700 I'd probably sell mine too.
[Nexus 4 General] frankied22:
Still in Limbo here...ordered at 8:34 am PST and have received zero emails from Google and UPS MYChoice. The amount is still charged off my CC, and in my Wallet it says Pending and estimated shipping November 15th. C'mon Google.
[Nexus 4 General] slowpc:
Wishing they didn't cancel my 11:34 est order .... argh!!!
[Nexus 4 General] benderunit9000:
anyone want to go to Kentucky with me and pick up our phones in person? :laugh:
[Nexus 4 General] stormtroopercs:
i'm with you..
[Nexus 4 General] Jackasaur:
I ordered a minute before you. 8:32AM PST on Nov. 13th. I don't have anything either. :\ I'm in the Northwest.
[Nexus 4 General] homerli:
Placed two order around 1230EST. One 8GB, one 16GB.

As soon as I got the 16GB, I tried to cancel the 8GB. no response.

Got the email the 2nd day giving 24 hours window to cancel orders, tried immediately to cancel the 8GB. Rejected cuz it is saying I passed the time window to cancel. Alright. tried again that night, same rejection email.

Got the back order email on 15th. Alright, I don't mind wait and thought ti is a good time to cancel now. Well, guess what, I still cannot cancel even it is back ordered. At that point I really don't care which one (16 or 8) I will get. Tried to cancel the 16GB one, the same rejection!

I am totally amazed by the bizarre google ordering system. Tried multiple times to cancel both orders, no success all the time and got the immediate reject response.
[Nexus 4 General] the_r2d2:
I am allowed to be unreasonable. We expect better from Google.
[Nexus 4 General] nyijedi:
Anyone else also waiting on a separate N10 order w/o hearing squat from Google? I'm in double limbo. Friggin' Google.
[Nexus 4 General] lionheart7282:
http://www.youtube.com/watch?v=EHv9acm3fF0
[Nexus 4 General] Trashville:
you're a person to me at least, max
[Nexus 4 General] apolloms:
Order Date: November 13, 2012 10:35:41 AM UTC-6

Just called to get my shipping charges refunded, had to escalate to supervisor to do it.

The supervisor said since i didnt receive backorder email i should be good to go but if i dont receive email by 17th my **** is on backorder.....and he confirmed that google was not doing FIFO order processing/shipping (which we already knew) and that it was a surprise that they werent doing it that way.
[Nexus 4 General] mickru:
I got my notification mail from Google that the Nexus 7 with UMTS would be on sale on Tuesday at 9:32. At 9:36 I saw the mail and was guided through a smooth ordering process. Already on Thursday morning I had my new Nexus after just 2 days. I have been lucky and can't complain at all.
[Nexus 4 General] chrisjcks:
Yeah,

But even my quick 08:32 GMT order put me on the back order.

I had a previous order at 08:23 GMT but because Google's crappy website wasn't working, they automatically cancelled that order.

I'm being punished for their **** ups..
[Nexus 4 General] kcls:
Ordered at exactly 11:45 EST, and never got an email yesterday. After getting a little worried, I called up Google. After giving my info, the woman on the phone said my shipment was backordered. I was pretty mad. Immediately after, I got an email from the CS saying

Still, I woke up this morning and had yet to receive an OFFICIAL backorder or shipment email. I was getting a little angry Scratch that, very angry.

Then, at 11:30 today, I got my shipment email. It'll be here Monday! I'm so excited now.

So, I'm not sure if it really was ever backordered, or if the lady was just telling me that to get me off the phone quicker, or what the deal was. I never got an official backorder email, I'm tending to think that. But it's shipping now and I'm happy. Just goes to show that there is still hope for backordered people to get their phones relatively quickly!

Tapatalk² from my Optimus V
[Nexus 4 General] c0LdFire:
This is not the Nexus 7 forum.
[Nexus 4 General] benderunit9000:
I'm curious what they call this order processing method.
[Nexus 4 General] menting:
it's called clusterf**k
[Nexus 4 General] jnewman1991:
"Let's see how many customers we can piss off" probably.
[Nexus 4 General] ryree0:
I'm glad I wasn't looking forward to replacing my G1. Yeah, G1. Now that the nand is bad, I have to boot it from the sd-card, and it randomly crashes, I kind of want to keep it. It's like an "is my phone going to work today?" lottery, which brings a good highlight to my day.

Oh, right, the nexus 4. Well, that just goes to show that if you start waiting at midnight, then wake up at 3am, then wake up at 8am, then check the page between classes and happen to order it in two minutes after it going on sale, you too can be waiting with no information while your gf that bought hers over an hour after you already received her phone. I was unaware that the "Add to Cart" was another "I'm Feeling Lucky" button, but Google sure is good at hiding their easter eggs.

I'm also glad that no one, not even their email spam bot, could be bothered to give me a generic reply to an email I sent 9 hours ago.
[Nexus 4 General] Guster730:
So if we don't get the shipping email by tomorrow it's on BO? That basically means we're all screwed, it's not gonna happen.
[Nexus 4 General] sarcosis:
I'm guessing it's a lottery. How they set up their system is beyond me. As long as it's not LIFO, I'm good. If it's LIFO, all of us who got in before it really went to hell are screwed.
[Nexus 4 General] pitchshifter:
comeon' ..it's BFS
[Nexus 4 General] Hero_Guy:
I sent an email over 24 hours ago. Nothing :banghead:
[Nexus 4 General] Guster730:
I also emailed google around 8:00 AM in response to my first email to them (which gave me the generic robot reply) and still have no answer.
[Nexus 4 General] benderunit9000:
no, next business day is monday.
[Nexus 4 General] tuffballa:
just cancelled my order...**** this shiit cant deal with this im gon wait till the next batch to see if they can actually figure their shiit outt..honestly i was too frustrated..funny how the cancellation request went through IMMEDIATELY and got the confirmation right away..no mistakes there google..
[Nexus 4 General] pitchshifter:
Ok, I'm going call these a--holes...wish me luck.
[Nexus 4 General] Guster730:
I might myself.
[Nexus 4 General] mohit1234:
Called the CSRs twice and talked to the supervisor as well. They're saying the same crap that if you don't get it by today or tomorrow, you're on backorder. WTF GOOGLE??!!! They'll be refunding the shipping charges if it doesn't ship by today..

I'm pretty sure I'm not gonna receive anything today or tomorrow.. oh well, I guess I'm on the backorder then.. so fricking pissed at Google right now!
[Nexus 4 General] the1onewolf:
Let me know how it goes.

I just emailed them.

Probably never going to receive a reply.
[Nexus 4 General] mohit1234:
Yeah no use emailing them; calling is probably the only way you'll get a reply (not a useful reply though)
[Nexus 4 General] freeintruth:
I want to hear as well
[Nexus 4 General] cavallino33:
Maybe I am just cheap but once I found out I'd save the $14 in shipping I didn't feel so bad about waiting a few weeks.
[Nexus 4 General] nyijedi:
The HSPA+ Nexus 7 is a completely different story. I ordered an N4 and N10 at 11:32am EST and 11:34am EST, and an HSPA+ Nexus 7 for a friend several hours later. I'm in limbo on the N4 and N10, but received the N7 earlier today.
[Nexus 4 General] sarcosis:
At this point, I'll take the free shipping. At least i don't have to start mashing the F5 button or keep constantly looking for more stock. It will just show up one day. And hey, we get free shipping. If i don't really get it by Tuesday, I'm going to call and get the free shipping offer and gripe some more to see if I can't get a free bumper or more.
[Nexus 4 General] GuyverV:
radio silence

after receiving the first email from google that my order had completed tuesday, i haven't heard anything. no shipping confirmation, no backorder alert. i've called twice and all they've said is that if i didn't receive a "backorder" notice, it's coming. it's a little frustrating
[Nexus 4 General] dubt17:
Exact same thing here.
[Nexus 4 General] pitchshifter:
Update from calling Google

Ok, fellow lost souls this is what I got from Google:

If you're account is listed as still

"chargeable"

your phone will be shipping the next few days.

If you're account is not listed as chargeable you have already been marked for the next resupply and you'll be waiting awhile.

This is what I got from them so I imagine you should be able to ask about you account status if you decided to call.
[Nexus 4 General] Guster730:
I just called and mentioned the whole "if you don't get an email by tomorrow you're on b/o" and he said that's not true. He claims I should recieve a tracking number by Sunday and the phone by Tuesday. Most likely complete garbage but who knows.
[Nexus 4 General] elliot.newnham:
ZOMG.

So they have run out of devices... Shipped them all :*(
[Nexus 4 General] the_r2d2:
what does chargeable mean? pending?
[Nexus 4 General] ErikWithNoC:
Chargeable? I've never seen this anywhere. Do you mean how Google Wallet says "Your order will be charged and shipped by Google Inc."?
[Nexus 4 General] intern:
What do you mean 'chargable'?
[Nexus 4 General] Plexicle:
I have 3 orders, but only one actual device.

1x 16GB N4 (ordered at 8:32am)

1x Bumper (ordered at 8:40am)

1x Bumper (ordered at 8:43am)

I separated the orders and paid extra shipping intentionally. I've been in limbo until earlier today when I got a single shipping e-mail.

Guess which one shipped?

Yep, the second bumper! Everything else is still completely in the dark. No BO email on anything. Loving this. :)
[Nexus 4 General] ErikWithNoC:
How in the ****ing hell is there this much confusion amongst customer service? Does each CSR report to a different fortune teller?
[Nexus 4 General] xtynekk:
Who can help me to import nexus 4 from UK or US?
[Nexus 4 General] Prom3theu5:
Last I heard (two days ago) the charging orb wasn't ready to be sold :(

Same here really Lol

Made my boss give me his credit card - as I insisted on needing it for work :D

Huh - if its good enough - I'll roll it out Company Wide replacing those ios devices currently in use

Will save me a load of time in Exchange Related queries
[Nexus 4 General] Cortez Wong:
Waiting for her
[Nexus 4 General] ctowne:
I just want to order already so I can worry about when she will get to me :cool:
[Nexus 4 General] Jezwick:
Nexus 4/10 Play Store availability tipped for Tuesday afternoon/evening European time

http://www.androidcentral.com/nexus...tipped-tuesday-afternoonevening-european-time
[Nexus 4 General] Cortez Wong:
Ehhhhh, who wanna do it ?
[Nexus 4 General] will444:
UK midnight release is what I'm praying for!
[Nexus 4 General] Maroon Mushroom:
Dedication.
[Nexus 4 General] ctowne:
That's kind of confusing. So it will launch at the beginning of business day on PST tomorrow? Is that right or am I high
[Nexus 4 General] lionheart7282:
what time would that be 7:00am, 8:00am, 9:00am?
[Nexus 4 General] ctowne:
Probably 6 or 7? Idk
[Nexus 4 General] enviii:
I think it's more likely 9AM PST. That's when the Googler's will be stepping into the office and maybe someone will push the big button that will allow us to order the damn phone.
[Nexus 4 General] ET3RNA4:
I honestly think you guys are getting carried away here with these "page refresher add ons, and staying up all night" is crazy...I can guarantee you Google has OVERSTOCKED for this phone, especially since what's happened with the Nexus 7...I'll wake up at 6:30 A.M. (Central) and order the 16gb device with 2 day shipping...shouldn't be "that big" of a deal...
[Nexus 4 General] ctfrommn:
Phones will only be shipping at 1 time anyway so when it is available to order is fairly irrelevant anyway. Its not like UPS will be picking up shipments at 7am. I would guess how quick we get them will be determined by the actual number of orders taken tomorrow and Google ability to process. I hope to get mine by Monday, anything else is gravy.
[Nexus 4 General] gdourado:
Will the bumper case be available also tomorrow?
[Nexus 4 General] eep2378:
Don't think so. I just called Google Play support I was told that accessories will not be available for purchase at the same time as device. They'll come "some time after"

Also the CSR I spoke to said he worked all weekend and fielded non-stop calls about the N4. He expects it to be pretty "hot" item. Take that for whats its worth ;)
[Nexus 4 General] USSENTERNCC1701E:
It's all just part of the process, yo. It adds excitement, makes it more fun. I want to get as much out of this purchase as I can. Foreplay, that's all it is.
[Nexus 4 General] Simer03:
I truly hope you can bundle order the wireless charging orb with the phone! That'd be nice!!

And can someone tell me when I have to be awake to order in Central time?? Lol

Sent from my Nexus Prime
[Nexus 4 General] ctowne:
Foreplay is definitely a good way to put it
[Nexus 4 General] Hero_Guy:
One guy told me mine was chargeable and then another told me it was pending yesterday....
[Nexus 4 General] siloner:
This thread is bogging down!!! Come on guys I need some reading to do for this last hour of work. I have 3 phones that are most likely on BO so I have to milk time somehow....

Carry on
[Nexus 4 General] intern:
So basically another, wait one more day.. I am 100% sure that if we hear nothing tonight and ring tomorrow that's what they'll tell us, "you should get it by Sunday.." Then on Sunday it'll be Monday and so on for the next three weeks.
[Nexus 4 General] ruthlesset:
Cool!!! You have a invisible phone with a visible bumper
[Nexus 4 General] Serious_Beans:
I don't think that's 100% accurate, everyone is getting different information from Google CSR. No one can say for sure what the situation is until Google starts emailing or putting down in text some real information as to who is waiting for 3 weeks and whose phones are shipping and when. Until then take everything that the CSR say with a grain of salt, because I am pretty sure they will just tell you whatever it takes to get you to hang up happy.
[Nexus 4 General] Plexicle:
Dude I know! It's going to be so cool having this awesome bumper with no phone!
[Nexus 4 General] pitchshifter:
Guys, "chargeable" was their language. What's meant by it is they have flagged accounts for payments and processing...and not releasing the pending hold on your credit card/debit card for that reason.
[Nexus 4 General] intern:
Is anyone else completely outraged that they're not processing orders FIFO? I mean what the hell? That's ridiculous. People who ordered later getting processed earlier, that's complete bs, and completely unfair on people who took the time to make sure they were one of the first to order. I understand that they might not be able to do it exactly FIFO but it's basically a lottery at this stage.
[Nexus 4 General] KevinChaos:
For the people who said they were given a delivery time of today even though tracking info says Monday....

Did you get it? My UPS guy usually isn't here for another hour or so and I'm getting anxious.
[Nexus 4 General] pitchshifter:
no I'm with you.
[Nexus 4 General] apolloms:
i think everyone that ordered early agrees with this.....everyone that didn't wont, but would if they were in the early order crew.
[Nexus 4 General] ErikWithNoC:
****...my bank account no longer shows the pending debt of $388. This is bull****. I'm going to call them tonight I think.
[Nexus 4 General] luckylui:
In the time that all the shipments process. I could have made it to Louisville, KY pick it up and come back home. Lol

---------- Post added at 04:15 PM ---------- Previous post was at 04:14 PM ----------

Don't feel bad chief. I'm on that boat with the bank.. But they did ship it out tho.. Idk what they are doing lol.. So I got my money and a phone coming. Wonder how this will go with the bank now lol
[Nexus 4 General] intern:
To be honest, if I'd ordered late, I'd be fine with the people who got in first getting theirs first. It's the same as if we'd queued up outside the Apple store for the next iPhone and they're serving the people in the middle of the line first.
[Nexus 4 General] prabs99:
No shipping or back order email.

Ordered 8:44 am PST. Got confirmation email, but nothing after that. Still hoping to get in Monday or Tuesday.
[Nexus 4 General] nickcuban:
F***!!!!!!!!!!!!!!! Within the last hour the hold is gone. I knew I shouldn't have called.
[Nexus 4 General] stopswitch:
Guys according to a bunch of the other forums, if you got your shipping notice your good. If you do not hear from Google by Monday, hold tight for three weeks. I'm out guys, its Friday and everyone is closed for the weekend. End of business day, if your phone isn't shipped by now, you're waiting three weeks.

Sent from my Galaxy Nexus
[Nexus 4 General] Roxy:
You know... I'm hardly ever rude / mean, but shut up.

Not only the fact that you have one post, quite a lot of people here will NOT be getting their phone within 3-5 business days time frame.

This is xda forum. A lot of people here are looking forward to their phone, including me. We have the right to complain due to the lack of communication from google.
[Nexus 4 General] Seemonsters:
Same boat, even ordered at the exact same time.
[Nexus 4 General] pitchshifter:
funny thing is I was calling with every intention of cancelling but they said it will ship tonight or Monday. if I don't get a shipping notification by Monday I'll call and cancel.
[Nexus 4 General] ErikWithNoC:
I will 100% totally forgive Google if they don't charge my account lol
[Nexus 4 General] parkinsonrich:
THANK YOU SO MUCH!!!

Just called them and apparently my account said chargeable. I appreciate this information!
[Nexus 4 General] necksis:
I haven't received mine yet, but given that this was in Kentucky just a little bit ago I'd say that this probably isn't going to be going out on the normal truck.
[Nexus 4 General] luckylui:
Hahahahah

After this fiasco.. **** someone is going to come out with gold. :D
[Nexus 4 General] ducagoose:
Just got mine!!! Stoked! Snappy n fast looks beautiful, screen rez is amazing!
[Nexus 4 General] josuetenista:
I have 2 n4 orders Just called Google CSR and told me that if don't get any tracking information until tomorrow. I will be back ordered. I tried to cancel both orders but the CSR said she wasn't able to cancel the order because it's already being processed. The only way it's to refuse-delivery.

I think that if we are not able to cancel the order then we are good and we should get the tracking info in the next hours, but if the CSR is able to cancel your order then you are screwed and BO

I have 2 orders, and got yesterday the BO email. One of the orders shows as "Preordered"and the other one "Shipping estimate: November 15, 2012".
[Nexus 4 General] InvalidUsername:
Hey Roxy, what happened with your order? Did you get anything yet?
[Nexus 4 General] Trashville:
i ordered around 5pm eastern and i don't having it stay on back order if google would just give a press release about what happened and an estimate for the next round of phones
[Nexus 4 General] ErikWithNoC:
Screw it, I'm calling now. I'll let you all know what lie they decide to tell me.
[Nexus 4 General] deestroi66:
Seems like you've been calling them every 30 minutes or something.
[Nexus 4 General] luckylui:
Day one of ordering I got charged.. Once it sayd shipped, my bank account got its money back.. My phone is on the way tho? Hey if they wanna give me a free phone I'm all gravy! Hahah
[Nexus 4 General] ErikWithNoC:
What? I've only called them once and that was yesterday.
[Nexus 4 General] Roxy:
Hi Invalid.

I have heard nothing from them. Still in a limbo.
[Nexus 4 General] intern:
This seems to be the latest line we're being given by the CSRs, I have no reason to believe it's any more true than any of the other BS we've gotten.. I reckon backordered is their word for, **** we're not going to get it out on time, we'd better cover our asses. They'll probably trickle out over the next few days.
[Nexus 4 General] FatalityBoyZahy:
I was in the same position as you, relax man.
[Nexus 4 General] chrisjcks:
How can a phone brand that is completely unknown in the UK, sell out in 30 minutes?

Nexus is totally unknown here (unlike in the states), only people who use android blogs and websites such as XDA even know of its existence.

I seriously believe they only had a single pallet of phones available for the UK!

Ie. Nexus 7 had a pre-order (an extended pre-order) and not only did it not sell out, but the whole first week of orders were included in the first dispatch.

My order went in at 20 minutes for the N4 from the site going live, yet it's on back order.

And I've seen many order later and receive them already (that's bad enough) - but to add insult, they add me to back order!

I seriously cannot believe how terrible this launch has been,

Sad and angry doesn't even come close to the emotions I'm feeling about it all.

Even offering free delivery is not good enough for a 3 week wait on a quick order for an in stock item.

For me to use the play store in the future for devices, I'd need a wireless orb, some google drive storage, a bumper, free delivery and an ass kissing. LOL (even though I know id probably only get one of those)
[Nexus 4 General] intern:
It'd be nice if we didn't have to try and analyse data and deduce from the contradictory statements that we've been getting as to what is happening. A simple press release or blog post explaining things would go a long way.

It's not that complicated. There's a system that is processing orders, UPS are getting the orders somehow, ask those people what's going on and then tell us.
[Nexus 4 General] wolf5150:
Mine dropped off in the middle of the night, got shipping notice this morning
[Nexus 4 General] InvalidUsername:
Sorry to hear that. Same here :(
[Nexus 4 General] tian105:
no need to be angry.. you'll get it in less than 3 weeks.