yashsingh1/xdaforums huggingface dataset:
[Nexus 4 General] kcbboy:
I'm about to just say to hell with it and buy one off ebay.....either that or just use my damn upgrade through tmo.
[Nexus 4 General] Good Guy Mark:
I tried to ask for a free bumper but he said no haha
[Nexus 4 General] jining:
So has anyone received their phone without getting the shipped email? I didn't get the BO email and ordered at 8:33am PST.... I don't have any clue where my phone is this is rediculous.
[Nexus 4 General] DroidDavi:
i got free shipping then i asked about the bumper i was put on hold. She comes back and says i will get 1
[Nexus 4 General] intern:
Well, technically since they say 3-5 days, if it ships today and you get an email tonight, we don't deserve anything, if you don't get an email tonight and it doesn't ship till Monday or Tuesday, then we're officially entitled to something.
[Nexus 4 General] phoneman09:
Other people have got a free bumper I don't understand why we have to wait till tonight. We have already waited long enough.
[Nexus 4 General] silver91342:
8:34 Limbo they better have some free **** for me on Monday.
[Nexus 4 General] sixspeed:
Update on mine:

8:47 order time

16gb

Wallet shows pending

Hold charge on card has been released

Still in email limbo

Nobody at Google is capable of giving me a straight answer as to whether it has shipped, will ship, or is backordered

So in other words, no update at all.

I'm going to call yet again tomorrow. If I continue to get vague, worthless answers and can't even be told I'm on backorder after a shipment is clearly 2 days late, I'm cancelling my order. This is absolutely unacceptable service.
[Nexus 4 General] pongalong:
8:35 PST, limbo.

Called in and was told to wait till the end of the weekend, a non-answer to get me off the phone.
[Nexus 4 General] Cookiencream:
8.34 PST

GOT BO EMAIL ON 15 NOV :crying::crying:
[Nexus 4 General] twistkick:
I placed my order at 8:55 PST, anyone else place around this time that's in limbo? I'm BO right now
[Nexus 4 General] vitsdroid:
The one you buy on eBay may be a limbo seller then what? That would be so funny.
[Nexus 4 General] DroidDavi:
you know how much damn ramen i ate to save up for this phone

GIVE ME MY PHONE

---------- Post added at 07:07 AM ---------- Previous post was at 07:04 AM ----------

there alot of people around that time im 8:34
[Nexus 4 General] jtc276:
Just called and asked "if there would be any incentives other than free shipping" to which I got an "um...no." It was quite awkward. Maybe I wasn't enough of a ****?
[Nexus 4 General] Thoughtful:
Lmao omg. Just imagining that play out in my head is making me crack up IRL. I wonder if I can get a free bumper if I just send an angry email.
[Nexus 4 General] phoneman09:
You don't ask you just straight up say I heard you were giving bumpers to people I would like one to. Ask to speak to a manager before hand though.
[Nexus 4 General] Hero_Guy:
I can't be "not nice" to people.
[Nexus 4 General] ctowne:
I'll just have to be a ninja
[Nexus 4 General] bmwjnky:
Can't order mine till Wednesday night because I have to wait for my paycheck to deposit to my account. Hope this doesn't mess up having the phone in my hands before the end of the month. I'm looking forward to only spending $30 a month for my cell service though.
[Nexus 4 General] spoonboy:
This is a Nexus device - besides the people on XDA and a few other geeks, no one even knows about this phones existence.

I'll order it tomorrow during lunch or something, I will be very surprised if it's even close to selling out.
[Nexus 4 General] Nimche:
Don't you have internet on your phone?
[Nexus 4 General] Chochiwpg:
For me I could care less if I get the device tomorrow or by the end of the week or by next week for that matter. I am personally worried about it being sold out, that's the only reason why I want to order as soon as I can.
[Nexus 4 General] karendar:
You guys setting 4 alarms are INSANE. :P hahaha
[Nexus 4 General] espionage724:
I'd rather have the device as soon as possible, but I too am a bit concerned about it being sold out before I can order. I would think that Google is prepared for this though, hopefully anyway...
[Nexus 4 General] xSunny:
If your eastern Time just stay up til 3 not that late if it doesn't work go to bed I got work at 8 in the morning but am so used to going to sleep at 3/4 am that it won't bother me lol
[Nexus 4 General] P00t:
Here it is 1:26 pm Eastern side of usa! When is nexus 4 launching? According to what time region?
[Nexus 4 General] Harry Pothead:
At least the ordering procedure is done on google servers, so it's pretty much impossible for the servers to go down due to overload. :D Apart from hacker attacks of course...

edit: @poot: all evidence points towards midnight PST. I won't calculate the time difference for you though ;)
[Nexus 4 General] USSENTERNCC1701E:
Meh, I'm nocturnal anyway. Will be up and doing homework then, homework involves computer, and chrome will notify me within 5 seconds of any change to the N4 order page.
[Nexus 4 General] P00t:
So at 12:00am midnight on pst region, it will launch?
[Nexus 4 General] DaX05:
It can be purchased on my phone?

Beamed via rasbeanjelly & trinity
[Nexus 4 General] EnemyOfGlaDOS:
I know there is a lot of chatter here on XDA about it, as well as a handful of other forums. But.. we don't make up for the majority of people who will be getting this phone. I don't have any concern about them selling out on their launch... servers getting bogged up is another story :D:D jk;)

That's 1:00 for me here in sunny Colorado. (Also spoke with play device support and they are being told midnight PST) This'll be fun.. I'll be beasting on COD and checking the time, F5'ing like nobodies business :silly:
[Nexus 4 General] Harry Pothead:
would you care to elaborate on how you get notified by chrome of a site change? :)

it can, but you have to use your browser, market app doesn't work
[Nexus 4 General] r0cafella:
According the speculation Yes Midnight PST.

Time to ditch that inspire of yours ;)
[Nexus 4 General] Plexicle:
https://chrome.google.com/webstore/detail/page-monitor/pemhgklkefakciniebenbfclihhmmfcd
[Nexus 4 General] Guster730:
https://www.youtube.com/watch?feature=player_detailpage&v=YZ6K3m9TsPs#t=4s

lol, that'll be me
[Nexus 4 General] dkotoric:
at least thats the latest rumor, cant believe Google is jerking us around and not giving us a time

Sent from my HTC One S
[Nexus 4 General] r0cafella:
Couldn't agree more on this point.

They clearly know the time. they could save us all some bandwith by just telling us when.

Although this Launch is really hyped. Maybe Google going to the apple playbook of throwing a bit of hype into the frame?
[Nexus 4 General] booyakasha:
8:36, letting everyone know I'm still in limbo just so people here don't forget about me too
[Nexus 4 General] Hero_Guy:
8:36 order here too. Limboed as well
[Nexus 4 General] booyakasha:
Lol I almost did the same thing, then I was like eeeeh
[Nexus 4 General] Hero_Guy:
Copied from Roxy's thread about my most recent call an hour ago

Spoke to a new rep named Dane. He was a pretty cool guy and told me my order was in a chargeable state. I played dumb and said I haven't received any email status about my order other than their conformation email and he walked me through my order. He said my account is chargeable and explained my order passed through all financial checks, which is the first I heard of, and has possibly shipped from UPS and that their end hasn't been updated. He said there's a slight chance that my order may be delayed but he said he doubts it. I acted as if I was unaware of the mess that was going on and was just getting a general inquiry of my order and he answered all of my questions and explained everything. I know they probably don't know more than me but it was still nice having everything broken down. Take it for what its worth buying hoping for a my Choice UPS notice early tomorrow morning or early Monday morning still.
[Nexus 4 General] Poughkeepsie125:
11:59 EST - limbo.

No answer to email.

Basically, from start to present, the most puzzling customer service mess I've seen in a while. If Apple or Amazon pulled this, the internet would be plastered with stories about it - not sure why Google gets a pass for this level of ineptitude. Apple can put hundreds of thousands, (if not more), iPhones on doorsteps on the day of their choosing...Google can't even figure out an order status four or five days in.
[Nexus 4 General] venturizhou:
Does UPS mychoice let you know when a label is created with your address or does it wait until the origin scan to notify you? Because as I posted earlier the shipping labels seem to be created the day before they are actually shipped out.
[Nexus 4 General] code65536:
Since it seems like a lot of people are just using UPSMC for the first time, here's a little PSA.

UPS My Choice does not notify you when an order has shipped. It notifies you the day before an order is scheduled to arrive.

For example, the package was shipped on Friday, and is expected to arrive on Monday, UPSMC will notify you on Sunday (very early on Sunday, shortly after midnight).

The people who got UPSMC notifications when the package shipped got them because the delivery was scheduled for the next day, so it was already the day before, and thus UPSMC will notify you as soon as it's in the system with an estimated delivery date. But for Monday deliveries, don't expect anything until Sunday.
[Nexus 4 General] Hero_Guy:
Honestly I can't remember as the last time used ups was when I got my nexus 7. Every online service I use uses FedEx. I do know that I got an email notice for me nexus 7 package before Google so that's what I'm banking on. U deer the preference settings of it, the earliest it will notify you is the day before your delivery I think.
[Nexus 4 General] m0h1t:
Totally! Google should issue a public apology
[Nexus 4 General] Exel:
Meh.
[Nexus 4 General] Hero_Guy:
At least you got a reply I have an email hitting its 24 hour mark or a response. Another one over 48 hours
[Nexus 4 General] twistkick:
I'm calling first thing in the morning. If there is no e-mail from the "specialist" or if the e-mail is full of crap like the previous e-mails things are gonna get ugly. I'm definitely going to ask for a free bumper, and I'm going to speak to the CSR in a manner that forces them to admit they don't know anything.
[Nexus 4 General] kcbboy:
they like to kill us with kindness. These Reps are just Google's monkeys. They don't really know what's going on and are probably as disconnected from Google as we are with information.
[Nexus 4 General] :
?

have you ever thought maybe, google customer service is sucking because the employees are busy having fun with their nexus 4's?
[Nexus 4 General] OmgitzFire:
In other words, he pretty much replied with "yeah whatever"

~___~
[Nexus 4 General] drspine:
This was the response I got

' Thanks for writing back. I understand you would like me to check up on your orders. I'd be more than happy to do that for you today.

It looks like it is still in the same state it was in yesterday. As soon as we receive that shipping information we will be forwarding that to you. There is also the possibility that your order was one of the backorders. And for whatever reason the backorder email didn't make it to you. Any orders that receive a shipping confirmation email by November 17th are not on backorder.

If it is, rest assured that Nexus 4 orders are being delivered based on the order in which they were received. Due to overwhelming demand we sold out of Nexus 4 extremely quickly.'
[Nexus 4 General] Exel:
Oh, of course, I know.

And to the guy that said I'm lucky I got a reply, I have unanswered emails from about 48 hours ago as well.

Sucks, really does.
[Nexus 4 General] m0h1t:
Same here, I just got a response for an email I sent on the 13th about the pending status

Literally jumped off my chair seeing a mail from google :mad:
[Nexus 4 General] twistkick:
see this is stupid. theyre just going to tell us "well if you don't get a tracking number by such and such day, your phone is on back order." and every day theyll change the date to the next day.
[Nexus 4 General] drspine:
Exactly
[Nexus 4 General] twistkick:
I really wish we were back in the old old days and we could just get on our horses ride to googlesreach and start knocking down the door with trebuchets and ballistas. or we could just get our phones... your choice google
[Nexus 4 General] vexx786:
I should call to have them refund my bumper order as well as the shipping on my phone. Thats almost $40 right there.
[Nexus 4 General] sixspeed:
That seems to be what they aren't getting. I wish I could just be told I'm on backorder so I can stop checking my email every 10 minutes for an update.
[Nexus 4 General] comminus:
Believe me, that won't stop you from checking your email repeatedly.
[Nexus 4 General] intern:
I hate this sentence the most. It's blatantly and provably untrue. It's a lie. Simple as that.
[Nexus 4 General] Luxferro:
I don't think they are allowed to think when they reply. It's probably policy to use canned responses. My last email I asked for a non-canned response and haven't got any replies yet.

I don't understand why they even have CSRs. They should just have a bot answer emails, and 1 automated message when you call.
[Nexus 4 General] droidmakespwn:
I told the rep to look at this thread. He was reading through it in awe of how boned all of us very early adopters are. 11:33:11 AM eastern limbo.
[Nexus 4 General] twistkick:
im starting to think were speaking to prerecorded voice mails. these people just shuffle excuses
[Nexus 4 General] Exel:
I just called again since I ordered a 16GB Nexus 4 and then another 16GB Nexus 4 (Same e-mail, different order.)

My girlfriend is using some dumbphone and it sucks. :(

Anyway, I told her what happened, ordered both separately, got the backorder e-mail, she said they got word today that the rest of the shipments not in backorder were going to receive tracking by tomorrow. I let her know that that's what every rep has been saying for the past day or so, and she said that that's the latest news they have. I asked her if there was any way they can escalate my claim because I was one of the early buyers. She said there's nothing they can do once it's been put on backorder. She asked me how many backorder e-mails I got, I said one, as I only got one, she has one of my devices will be put on backorder and the other should receive tracking by tomorrow, which I find hard to believe. But anyway, I thought once you get that backorder, it affects everything on your account, but I don't know, take it as you'd like.

Here's to me hoping I at least get one device here, it's going to suck letting my girlfriend take the first one, but ah, it's alright, as long as I can mess with it. (y)
[Nexus 4 General] o.mehmedovic:
I'm beyond upset with this whole fiasco. I got my order in at 10:31 A.M. CST and that seems to be before the majority in here. I'm very pissed off that people who might have ordered an hour later have gotten their phones already. I haven't called and talked to a CSR as it seems that it does no good. What a freaking joke.
[Nexus 4 General] intern:
Welcome to the club, that feeling is basically everyone on this thread..
[Nexus 4 General] 0.0:
two words: PISSED OFF!!!

no word about anything. still in limbo
[Nexus 4 General] KevinChaos:
I was thinking of doing the same, but since I actually ordered the bumper I don't know if they'll do it. Plus, my stuff is coming on Monday, which is within the "3-5 days" so I don't know if they'll refund shipping either.
[Nexus 4 General] o.mehmedovic:
If the Windows phones were cheaper than 600 bucks, I would cancel this damn order and make the switch. I just don't understand how they can drop the ball so bad on this. The lack of communication is ridiculous. I stopped by Best Buy today and played with the Optimus G and it's so damn snappy and I still want the Nexus 4, but just so damn pissed off!!
[Nexus 4 General] walloftext:
Did anyone here leave the checkbox to link the device checked when they bought it? All my free apps are suddenly showing "completed" in the my orders and settings section of play and it dates to the 15th, I was checking the night of the 15th before I went to sleep, it seems this happened overnight. Anyone have any ideas as to what it might mean?
[Nexus 4 General] twistkick:
at this point im too far in to cancel. i know the second i touch that phone it will all return to normal. until then, im pissed at google and the csr's, and if it does take three weeks ill probably end up sending someone home crying. im being a b1tch and like a b1tch im gonna say i think i deserve to feel this way.
[Nexus 4 General] Hero_Guy:
I just noticed that too but its been like that for a bit. I think I noticed it did that the day after I ordered. Try downloading another app and see if it says the same. A couple of mine say updated
[Nexus 4 General] Roxy:
I hate everyone who ordered later than me that got their shipping confirmation/phone. Good night!

Sent from my teapot. :3
[Nexus 4 General] kcbboy:
hey at least you still have an existing order. I have nothing right now but money taken from my account which won't be returned for up to 14 business days. That's basically 3 effin weeks if it takes all 14.
[Nexus 4 General] walloftext:
I downloaded another app and that app showed up normally as completed on the 16th, Only one of my apps say updated, and it is the calendar app. I have no idea, what else can explain this mysterious app downloading. I ordered very late on Monday, and this happened on the 15th. What is your status currently? I am backordered, but this play store thing gave me a small glimmer of hope. Also do you remember if you left the checkbox ticked?
[Nexus 4 General] o.mehmedovic:
True. I don't know what is going on with my order though. It still says that it's shipping on the 15th or something, which was a good day and a half ago. I never got the back-order e-mail.
[Nexus 4 General] wilsonlam97:
Why a teapot?
[Nexus 4 General] bigmase521:
Just checking in and then I'm going to bed. Ordered 11:51AM EST 16GB and Bumper.

I'm still BO, no change in Play store (15th ship date), no change in Wallet (Pending). I did notice that the charge dropped out of my account today so I doubt that's a good sign.

I was already told by a rep that they would refund my shipping charges but that's not going to cover it. Now I def. want a free bumper too. So pissed about seeing people who ordered even after ME getting theirs already! Going to call tomorrow and raise all types of hell.
[Nexus 4 General] Roxy:
I like to drink tea.

Sent from my teapot. :3
[Nexus 4 General] DroidDavi:
wow now strong words my dear
[Nexus 4 General] jtc276:
Calling tomorrow and demanding a free bumper. Not taking no for answer. I'm really angry that I was back ordered. I'm not going to reinstate everything everyone has already said, but it truly does disappoint me that back orders were even necessary. Google doesn't seem to have been very prepared.
[Nexus 4 General] [hfm]:
need more Team Limbo and Team Backordered in EFNet #nexus4 (irc.efnet.org)
[Nexus 4 General] Roxy:
My dear I r not srs ;3

Sent from my teapot. :3
[Nexus 4 General] DarksideEE7:
I just gave them a call and they put me on hold for ~3 minutes, then said my tracking number is being generated by UPS. They said I should receive it no later than Tuesday. I ordered Nov. 13 4:23 CST and received a backorder email.
[Nexus 4 General] jtc276:
Wow! That's even later than me. Well, good for you. Hopefully I'll get lucky soon, too :D
[Nexus 4 General] Hero_Guy:
I'm in limbo. My status is pre-order with no BO or Delay email. I've literally had no updates on my status since my co formation email. I don't know if it was in thus thread or the US be but I posted my latest experience from calling the play store. If you can't find it, its in Roxy's thread about those with the pre-order status. To me its a positive sign from what I've been told.
[Nexus 4 General] DroidDavi:
lol

the only thing i r srs about is my phone

GOOGLE Y U NO LUV ME
[Nexus 4 General] Roxy:
Gewgle y u no ruff mi too? Wut have I done... Y do I deserve dis.

QQ

Sent from my teapot. :3
[Nexus 4 General] Red Wolf:
Still nothing guys

Sent from limboland :banghead:
[Nexus 4 General] mohit1234:
Still in limbo.. 8:44AM PST.. :(
[Nexus 4 General] stopswitch:
*cricket*
[Nexus 4 General] drspine:
:cool:
[Nexus 4 General] DroidDavi:
i couldn't beat that if i tried
[Nexus 4 General] BR_Impulse:
Wow, you give me hope! I ordered at 1:17 EST and received a backorder email. I'm in Canada and I was feeling pretty down that I'd be quite late in getting mine. Would be nice to get it next week (along with everyone who ordered /really/ early so far and haven't gotten their units yet).
[Nexus 4 General] down8:
I have a confirmation from 8:34am PST. (And another from 8:45, which I canceled since I don't need two.) I am still part of #TeamLimbo

I have sent them three emails, with only the first getting the auto response.

I checked Play for install activity, but nothing.

I may grab one from TMo & return it once Google gets their **** together. But I'll probably just wait on it, and upgrade my GNex to 4.2....

-bZj

Sent from my Transformer TF101 using Xparent ICS Tapatalk 2
[Nexus 4 General] intern:
From the looks of how shipping has gone so far, your later order would probably be in your hands already had you not cancelled.
[Nexus 4 General] mudkiller:
8:33AM PST - Still in limbo...
[Nexus 4 General] DroidDavi:
Time to sleep hopefully waking to a email
[Nexus 4 General] ketonkss4:
#teamlibo 8:51am PST here and yeah man it really hurts.

I'm more mad that google had denied me something that I kinda wanted which resulted has resulted me in coveting this item way more. The forbidden fruit effect you know.

Like the nexus 4 has a pretty fast processor but it doesnt have LTE or expandable memory thus, its not future proof its not that great but I still WANT IT SO BAD.

Anyways I contacted google twice by phone and twice by email and the best response i got was "if you don't get shipping confirmation by the 17th then you have been backordered for sure" so Im going to let one more day pass before i lose all hope.
[Nexus 4 General] Jackasaur:
So I got an email from the play store support. Still doesn't tell me anything at all.
[Nexus 4 General] @home:
Cancelled my order - First time I've bought from play store - Poor experiance I have to say.

Ah well can't win em all - hope you all enjoy yours when you eventually get one.
[Nexus 4 General] ErikWithNoC:
I have yet to receive any emails from Google at all today. No reply to the email I sent to the support team and not even a follow up email from the CSR I spoke with.

8:50 PST Limboland dweller here.

Hopefully I'll awake to an email, if not, I'm asking for a bumper :cool:
[Nexus 4 General] xdviper:
I'm going to ask for a bumper as well. I'll pay for shipping but give me a bumper for free though.
[Nexus 4 General] moneyslap03:
this whole thing is pissing me off that im just going to update mmy gnex to 4.2... i was going to wait but now i need something to gather my attention
[Nexus 4 General] stopswitch:
4.2 is alright. My gnex lags a little.

Sent from my Galaxy Nexus
[Nexus 4 General] ryandesu:
Could anyone who has their order in transit to them do us a favor please?

If you could go to UPS.com tracking section and click the 'by reference' tab, and put in your order number and see if that is able to track your package as well as your tracking number?

In the past I have been able to track orders like this that I didn't yet have the tracking number to. You may have to either use the number AFTER the period in the order number, the one before, or even the whole thing I'm not sure.

I think if we can figure out which number would be the reference number in the shipment, and if google is even using these in the reference number. This way any of us in limbo can camp out at UPS.com all day and F5 that for a while, maybe we can crash UPS too...

But this would be appreciated if anyone who has tracking could do this, thank you!