yashsingh1/xdaforums huggingface dataset:
[Nexus 4 General] dnlsmy:
Just got an email from Google Play Support (no it wasn't tracking information). They just wanted me to warn me that I have multiple open orders (I ordered 4 phones, one in a batch of 3 and another in a single batch). I hope this means that they are getting ready to finish up processing soon. The representative I called said that it looks all clear for me (I had to cancel 2 sets of 2 phones each before, thanks to the instability of the site), and he said they should be delivered in 3-5 days (as says their website). I hope I get it by Friday, was hoping Thursday before but it might be Tuesday of next week as well (taking into account 5 days delivers). I don't understand how 3-5 days equates to 2 day shipping, as Amazon and other online retailers get their orders shipped and delivered in 2 days when you request 2 day shipping.
[Nexus 4 General] snickerpop:
Naw dog my family on that no-contract stuff. Cheaper payments, but full price for phones.
[Nexus 4 General] venturizhou:
Here is the thread

http://xdaforums.com/showthread.php?t=1990139
[Nexus 4 General] 338lm:
Gotta love the Value Plan! In that case, you could go buy one for $600 after all the payments are made... :eek:
[Nexus 4 General] iPodtosis:
1 popped up suddenly and I ordered mine at 11/13/12 @ 11:33PM CST

Est ship date is 11/16 though

Maybe this is a new batch?
[Nexus 4 General] venturizhou:
I highly doubt that it would be that fast, more than likely it was someone's order who was canceled due to an inability to process or fulfill payment.
[Nexus 4 General] snickerpop:
Yeah T-Mobile's price is kind of a bummer. But I managed to get mine off of the play store. So I guess I got the best of both worlds.
[Nexus 4 General] dnlsmy:
Apparently, tracking should be out by tomorrow, with orders being delivered "by Thursday most likely, Friday at the latest". This is from a Supervisor, while the regular rep said "Friday or Monday".
[Nexus 4 General] beuh_dave:
I made a post about my experience trying to buy a Nexus 4 on launch day. Check it out if you're interested. I made some screenshots of the chat room too. Pretty funny comments in the chat room!

The Trials and Tribulations of Buying a Nexus 4

http://hippowise.com/the-trials-and-tribulations-of-buying-a-nexus-4/
[Nexus 4 General] Roxy:
No. You just ordered later than everyone else, which explain the delay in shipping.

Sent from my teapot. :3
[Nexus 4 General] ross1998:
thanks that gives me hope
[Nexus 4 General] iPodtosis:
Well I hope I get it by Tuesday night....

Otherwise my Nexus will have to sit by balcony over the Thanksgiving weekend....
[Nexus 4 General] Raptor5150:
Bacon :3
[Nexus 4 General] Menschik:
I know this isn't N4, but I ordered it at 9am GMT (UK time) and yesterday @9:30pm GMT I received a tracking number. The number isn't showing anything yet though.
[Nexus 4 General] aceo07:
I got a similar email. I had 2 orders, and I only intended to create 1. Earlier in the day I could not cancel it through their system since it was past the 1hr mark.

I was able to cancel the extra phone this time.

However, I am annoyed that they are going to give me 24hrs to figure out my stuff before they process and ship it. I'd rather that they just shipped it ASAP or gave me an option to confirm that everything is good to go without having another day of waiting.
[Nexus 4 General] Ranguvar:
Nice post, but it almost completely missed the entire insanity over how you could madly refresh the page and still sneak in orders after they sold out.

In fact, some people are saying it still works, despite the Sold Out notification.
[Nexus 4 General] JPowered:
It usually takes some time for the tracking number to work, just wait a while.
[Nexus 4 General] FatalityBoyZahy:
Can't wait until my Nexus ships... We've all accomplished great things these past 24 hours. :P
[Nexus 4 General] swoops12:
Should I be worried that my google wallet order does not match my "My order and settings" page?
[Nexus 4 General] ross1998:
I believe the refresh method didnt work in the western area(washington)

Cause i was refreshing for about 6 hours total today and only one hit which dissapeared as soon as i press add to cart while people from the East were posting things like" got one after 2 minutes of refreshing" or "just pressed f5 couple of times and showed up as add to cart"
[Nexus 4 General] JPowered:
Yup, so excited! :victory:
[Nexus 4 General] soulz:
:)

Waiting on 4.2 for my Nexus Galaxy...
[Nexus 4 General] Simer03:
I work all day Thursday and Friday and Saturday! Luckily I'm the manager and can leave whenever I want for "break" lol

Sent from my Nexus Prime
[Nexus 4 General] _guzzler_:
I am 20 mims from google campus. I wish there was a local pickup option :D
[Nexus 4 General] FatalityBoyZahy:
I had no issues ordering using my school's 100+ mbps connection ;D

I whipped my MacBook out in the middle of my English class... NOTHING WAS GOING TO STOP ME
[Nexus 4 General] lazarat:
It does not ship from their campus.
[Nexus 4 General] tclaw:
nexus 4

I ordered nexus 4. I had issues with it. I gave me 3 separate orders i just cancelled 2 of them so in theory there should now be 2 8 gig still there to order. Although i did look on playstore still says sold out but I just got cancel confirmation 10 min ago.
[Nexus 4 General] OmgitzFire:
I too as well as another member here have that issue. But we called and they said that it should be okay :good:
[Nexus 4 General] fatjivi:
Go to their front door and knock and ask nicely for N4:D
[Nexus 4 General] outz:
my play store history only says complete as well.
[Nexus 4 General] P00t:
this is what I received asking about shipping..lol

sorry if everyone already knew about this.
[Nexus 4 General] m0h1t:
2 seperate orders

I was able to buy two phones in two seperate orders, do you think that I'l be able to get a refund on the second shipping?

I sent an email to play store support, but no reply yet
[Nexus 4 General] lazarat:
No.
[Nexus 4 General] ratedr75:
Officially sold out of both this morning on the UK play store. Hope it isn't this bad when they restock otherwise I'll be getting a note 2 on early upgrade as my network, 3 isn't going to be selling the n4.
[Nexus 4 General] uberNoobZA:
LOL - Just got the email below from Google. Their ordering system stuffed up and I ended up ordering 2 Nexus 4 16GB phones. (luckily I already have a buyer for the second one). So according to the below email, I have to wait for 24 hours before they will process and ship my phones, when other people in UK have already received shipping confirmation.

EDIT - Phoned Google support and told them I DON'T want to cancel and to please ship ASAP.... let's see how long it takes
[Nexus 4 General] @home:
I don't think it's going to be here by the 15th :crying:

Thank you for your recent order placed on Google Play. Our records indicate that you have several open orders in our system. You can view them in your Google Wallet account at: https://wallet.google.com/manage/#transactions.

We would like to confirm that you intended to place all of these orders before processing occurs. If it was not your intention and this is an error, we have three easy ways for you to cancel any unwanted orders. Note that all orders not canceled within the next 24 hours will be processed and shipped.

Does that mean I have to wait another 24hrs be anything Is done? I ordered 8.27am 13 Nov

Online: Orders can be canceled using our online tool. Please follow the instructions found here:

http://support.google.com/googleplay/bin/answer.py?hl=en&answer=2423477

Email: We can help cancel any unwanted orders via email. Simply reply to this email with the specific order number(s) you’d like us to cancel. You can find order numbers in your Google Wallet account:

http://support.google.com/googleplay/bin/answer.py?hl=en&answer=2506346

Phone: You can call us at 0800 328 6081 to chat with a support agent who will help you cancel your order.

Thanks,

The Google Play Team
[Nexus 4 General] barondebxl:
I called google just to see if i can get more info about the shipment and possibily switch to a faster shipping but the rep said she couldnt change it at this time and my order will ship by thursday nov 15 ( already knew that) and that i probably will be receiving the nexus 4 next monday or tuesday.
[Nexus 4 General] dnlsmy:
Strange, I talked to a rep and he said the same thing, but when I told him I wanted to talk to a supervisor instead, the supervisor stated that they will be "delivered by Thursday, Friday at the latest". And then he went on to say "Most likely Thursday". Frankly, I don't know if anyone knows what's going on. After UPS gets the package, all will be well. I'm aiming for Nov 15th to next Tuesday as my window.
[Nexus 4 General] DarkRyoushii:
Okay I have some concrete evidence for you all :) (x-post from Australian thread)

I just called up FedEx customer service by their official phone number on their website. I followed the prompts to track parcel status and then when it asked for the tracking number, I simply waited until the auto response timed out and redirected me to a person. I asked if I could track the parcel based off my home address and they did manage to find it. They said that the information was received yesterday, but they have yet to receive anything and so no, my parcel has NOT been shipped yet. They WERE able to give me the tracking number so that I am able to independently track it using their website or the more accurate PackageTrackr.com

Here is what packagetrackr comes up with at the moment (removed tracking number and destination): http://d.pr/i/Cxv

Hope this helps clear it up (and if it does remember the "thanks" ;) haha)

Looks like we'll be getting them on monday at the earliest.

EDIT - More information:

I ordered 12:18pm on the 13th; Credit card charge is pending; Status is "Shipping/Delivery Estimate: Nov 15th"
[Nexus 4 General] jenskristian:
So here is my story, if anyne cares :P

Had this thread open on my phone and was refreshing about every 30 seconds while eating dinner with my wife. When I saw the first posts about the ordering being open I walked over to my computer which already had TunnelBear VPN and Chrome (with the Nexus 4 16GB product page) up, clicked through the purchasing process (I mad my CC info already registred in Wallet) and that was that. I guess I was one of the lucky ones because the entire process went smooth even though I was on a VPN connection from Norway. About 5-10 minutes later I got the confirmation e-mail from Google, and have been waiting for it to ship ever since. Right now it's 9:20AM where I am, and still no update.

Order Date: November 13, 2012 8:35:37 AM PST

Nexus 4 (16GB): $349.00

Shipping (Two Day): $13.99

Tax: $25.41

Total: $388.40

Shipping to New Jersey. Of course I have to pay JetCarrier 175 NOK (~$30) for their services and I have to pay 25% import tax.

The status in Google Play says "Shipping estimate: November 15, 2012" and in Wallet it is listed under "Pending".
[Nexus 4 General] @home:
Just called Google - All looking good for my Nexus & bumper - I was told up to 2 days to process & then up to 2 Days delivery.

So I think the 15 Nov is a no no.
[Nexus 4 General] espylacopa:
Figured I would join the bandwagon...

Just figured I would join in on this thread and say that I placed my order yesterday (still today for me) morning at around 8:40am PST. I actually set my alarm for 8:30am after waiting till like 3am just in case Google did something sneaky. Anyhow, I finally found a post that said it wouldn't be available until 9am PST (I'm in Southern Cali too), so I thought 8:30am would be a safe bet.

When I woke up and finally got around to refreshing the page, I almost freaked out when I saw that the phone was already on sale. I was still deciding on an 8gb or 16gb version and was hoping to sort it out before 9. Well, I decided to go with the 8gb version because I use Google Play Music to stream my personal collection anyways, so I don't have to take up a bunch of space. Also, I have a rooted original Kindle Fire, and I have yet to even come close to its storage limits.

I was really hoping for a Thursday delivery with this whole 2-day shipping thing, but now I'm going to cross my fingers for Saturday instead. :fingers-crossed:
[Nexus 4 General] freeintruth:
when again

Does anyone know when the N4 will be available again? any words guesses? Thx
[Nexus 4 General] CaspaTheGhost:
I see the UK store has been updated so they now show as 'SOLD OUT' instead of 'COMING SOON'.

Would be nice if we are given some sort of indication of when stock will be available again.

Sent from my Galaxy Nexus
[Nexus 4 General] mrbkkt1:
Honest guess.. at least a week to take care of all the shipping snafus sure to come in the next few days.
[Nexus 4 General] breezasib:
Just spoke to a google bod who said the call centre hadn't been told officially yet when the next batch was due but he thought it would most likely be 2-3 weeks.
[Nexus 4 General] :
Ordered mine at 8:12 in the morning UK yet mines not been sent out yet. Rang Google and told me cause of the order amount people have put in there still processing most orders... pretty pissed off as I though it was first come first serve. Simply Google are full of ****. Ah well most prob be waiting for another few days knowing them clowns.:cyclops:
[Nexus 4 General] legacygt:
Does UPS deliver on Saturdays? or for this case in particular?
[Nexus 4 General] JNewms:
No. If you don't get it Friday you'll be waiting until at least Monday.
[Nexus 4 General] legacygt:
Yeah that's what I thought also.
[Nexus 4 General] mfractal:
I'd pay 50 bucks on top of the official price if anyone has an extra one to sell in usa. PM me pls :)
[Nexus 4 General] InvalidUsername:
Make that 500 on top of the official price, and you have a deal
[Nexus 4 General] pnnorth:
Received this email this morning:

Thank you for your recent order placed on Google Play. *Our records indicate that you have several open orders in our system. *You can view them in your Google Wallet account.

We would like to confirm that you intended to place all of these orders before processing occurs. If it was not your intention and this is an error, we have three easy ways for you to cancel any unwanted orders. Note that all orders not canceled within the next 24 hours will be processed and shipped.

All I have is two pending orders, one for a N4 and one for a bumper. I assume that my order will now be held until tomorrow morning.
[Nexus 4 General] mfractal:
How generous of you. Ever considered being a humanitarian?
[Nexus 4 General] empyphil:
aaaaaaaaaaaaaaaa
[Nexus 4 General] :
I just got an email from Google, my nexus is shipped!
[Nexus 4 General] InvalidUsername:
It was meant to be a joke :P

I only ordered one, so I'm not realistically looking to sell it. Hopefully you'll be able to order it again soon though. Good luck!
[Nexus 4 General] Anouk69:
Lucky bastards! Still waiting in Melbourne.
[Nexus 4 General] samthe2can:
Woohoo! Go Australia Go! Waiting on mine now...
[Nexus 4 General] UberSlackr:
Lucky For Me I was Able to get two Ordered Yesterday, Along with the N7/3G

Will put one Nexus 4 on Ebay, as soon as I get the device in hand.. Let the bidding war start!
[Nexus 4 General] empyphil:
Aaaaaaaaaa
[Nexus 4 General] samthe2can:
I'll give you 10000 monopoly coins! And 1, NO 2 Railroads!
[Nexus 4 General] nazzza:
In my google wallet the order is listed as "pending" and "estimated shipping 15th November"

BUT

in my bank account is no longer listed the payment to google as "pending". There is no payment at all to google!

hopefully everything is ok and my order will be shipped soon.

DO you guys still have the "pending" payment in your credit card account??
[Nexus 4 General] Grendizer_1:
Hi sent a mail to the google play support to check about the status if my nexus 4 order and he replied like follows :

"Hello Omar,

Thanks for writing back. I have looked into your account and everything is fine you should get that phone by the end of the week. "
[Nexus 4 General] Anouk69:
Boom, just got my 'order has shipped' confirmation email as well!
[Nexus 4 General] empyphil:
AAAAAAAA
[Nexus 4 General] n7of9:
i just received my FedEx tracking number...yey :)
[Nexus 4 General] UltimateGoblin:
I do, I've gone as far as to ask Google directly and they've said that the accounts will be debited only at the time of shipping (and this makes perfect sense, you're not paying now for a device that has not even been shipped).

Don't worry, everything's going according to the plan!*

*I'm not talking about that horrible launch organisation we saw yesterday ;)
[Nexus 4 General] YoungAceAtlanta:
Seems like Google is handling the international orders first that went live first such as Australia, Germany, France etc.. hope they decide to ship US orders today..

if they are using UPS in the states then i ain't got nothing to worry about since i have UPS MyChoice.. i'll find out if Google printed my label for my Nexus 4/10 waaay before Google even email me about it
[Nexus 4 General] Geo411m:
This is bull. I just got the same email for having only 1 phone and 1 case. That means our phones will most likely be sent tomorrow and we'll receive it by Monday. :(
[Nexus 4 General] clewis:
Is it only me who is getting jealous of all these people getting shipping emails and actually got a nexus 4 yesterday :crying:
[Nexus 4 General] Danny80y:
It's just a generic email has nothing to do with your phone not being sent. I called Google this morning and they said my phone was in the same place in line. They also said the only way to stop them was to refuse delivery so I guess they are just covering there butts when 4 arrive at somebody's door they know to refuse them right away. Saves Google having to send out return labels. I returned a nexus 7 and it took a month to get the labels so I assume they are trying to avoid that.
[Nexus 4 General] @home:
At least we have one - Some people weren't that lucky
[Nexus 4 General] italia0101:
It is not only you lol, im getting very jealous at people saying they got one, i was there in the thick of it at 8am and i didnt get one :(

Its even worse when they complain that they might not get it this week , and Monday instead! lol
[Nexus 4 General] nyijedi:
I also got this email. I have 3 orders, one for an N4, one for an N10, and one for a mobile data N7 (first two separate orders were a result of the play store being wonky, and the last was for a friend having play store problems). It stinks that it looks like this will delay our orders, but what can you do.

Are people who got this email going to bother calling Google to see if calling will expedite processing (I doubt it will), or are people just going to hang tight?
[Nexus 4 General] Baz8755:
Me too, I was on Google Play from 11pm on the 12th until 8:30am the next day. What with the continuous crashing, being told on the phone I hadn't got one then receiving a confirmation and now waiting for shipping.

It's been an emotional rollercoaster

:D
[Nexus 4 General] Geo411m:
I called and that's basically what they told me.

True, I won't complain.

I called to verify with the hopes that the order would just be processed instead of them waiting 24 hours first.

I took a 3 hour nap before midnight only to find out it was being done in the morning and I ended up staying awake because I had the feeling they were going to put it earlier and I was right.
[Nexus 4 General] Deeco7:
I ordered mine yesterday 8.33 am, and its past 24hrs and yet to receive my shipping information email. My order staid on wallet it's pending. Anyone else in the UK in the same situation? Can someone ring Google and find out? Cheers
[Nexus 4 General] B97:
Same here, ordered mine at 8:17am
[Nexus 4 General] Tibbz96:
I'm in the same situation as you. We just have to wait. Hopefully it will ship today, and if we're really lucky it will arrive tomorrow.
[Nexus 4 General] Danny80y:
Same here pending....ordered 8:28am I'm sure it will stay pending until its packaged and out the door.
[Nexus 4 General] wisey18:
Order has shipped :) from Aus
[Nexus 4 General] zac68:
Just got a notification that mine has shipped :laugh: Fedex will be dropping it off tomorrow afternoon.
[Nexus 4 General] empyphil:
aaaaaaaaaaaaaaaaaaaaa
[Nexus 4 General] jofullalove:
I believe some have and some haven't, I wouldn't worry. I think they will all go around the same time and that the shipping emails are not being sent at the correct time because of all the mess ups yesterday.
[Nexus 4 General] Cactus42:
Same here too, pending in Wallet, no shipping mail yet.

As for those saying we shouldn't be complaining about not recieving it next day, I paid £9.99 for shipping. If I paid that to any other company in the UK I'd have next day delivery, a lot of places would do a pre-noon delivery for that price. If it's going to be "Whenever we decide to send it" then I shouldn't have to pay a tenner.
[Nexus 4 General] jofullalove:
You paid £9.99 for two day shipping from day of despatch, they have allowed themselves 2-3 days despatch time. They have done nothing wrong.

---------- Post added at 11:07 AM ---------- Previous post was at 11:03 AM ----------

"Any delivery dates or times provided by Google (or a delivery agent) are estimates only and are not guaranteed"

- devices on Google play Terms of Sale
[Nexus 4 General] :
He's still right though. No other company would do this, they ship the same day if ordered before 2.
[Nexus 4 General] jofullalove:
Yeah I get where everyone is coming from, I am frustrated too but Google have covered themselves well and said on all our orders that delivery will be in 3-5 business days. I just don't understand people stomping about it when it has stated right from the order placement that it may take 5 days. If you don't have it in 5 business days then by all means start throwing your toys out of the pram....
[Nexus 4 General] jenskristian:
Has anyone ordering in/from the US gotten the shipping confirmation?
[Nexus 4 General] B97:
I ordered mine at 8:17am and it's shipping tomorrow. So annoyed because I can't play with it on the weekend :mad:
[Nexus 4 General] Baz8755:
I seem to remember some guy at Google stating that people would have their devices in hand by the 14th.........That and the fact the whole ordering process has been a bit of a nightmare.
[Nexus 4 General] FAdrums:
At least you guys can order it! In my "third world country" Portugal we can't order it through playstore! :(
[Nexus 4 General] MaxCarnage:
People who buy it retail will have it in their hands today. They're also paying quite a bit more and/or getting a contract, both scenarios I'm willing to wait to avoid.

At least we have some kind of information on when this thing will ship; any progress is progress, I suppose. I'm going to be out-of-town this weekend but if it comes Monday I will be home so that's something.
[Nexus 4 General] tawfiqmp:
Placed an order around 10:34 AM CST, says shipping Nov. 15
[Nexus 4 General] italia0101:
Damn thats exactly what i expected my orders to look like... it didnt hapen:crying: i got the 10 though
[Nexus 4 General] @home:
Austerity measures:crying:
[Nexus 4 General] Richieboy67:
My order has no shipping info... it just says complete..
[Nexus 4 General] MaxCarnage:
I think that's the default state for most (all?) of us right now. I ordered mine at 8:33 AM CST and it looks exactly the same.
[Nexus 4 General] MizuhoChan:
Do the people receiving things have complete as their status?

http://puu.sh/1q5nc
[Nexus 4 General] tawfiqmp:
Ah, I was just throwing the time out there because I ordered it as soon as I saw it go on sale, so even if they were to ship it in order of first come first serve, it's the same for everyone. But really 8:33? They went on sale that early?
[Nexus 4 General] jtc276:
Would it be a decent guess to say that everything with the Nov. 15 status might ship out today? I'm really worried that I won't receive this phone by the time I go on vacation.
[Nexus 4 General] silvacrest:
so happy...

not to add salt to the wounds of the people who cant even order but....my nexus 4 has arrived :laugh:

i ordered from the UK at 8.20