yashsingh1/xdaforums huggingface dataset:
[Nexus 4 General] FISKER_Q:
May also be an idea to actually take it to the avenues that matter.

Abusing the poor CSR guys for something entirely out of their hands won't really hurt Google to a point where they may skip the obviously BS reply that it was entirely an issue with demand.

Continued support of the campaigning on various social medias might though.
[Nexus 4 General] jenskristian:
Yes you can, but they will not ship to your house. You will have to ship it to an address in the US. I shipped to a company that will forward it to me, for a small price of course. I use JetCarrier, but they only ship to Scandinavia.
[Nexus 4 General] glenroebuck:
So you ordered yours at 1:22 P.M. est?? I ordered mine at 11:34 A.M. est and got a BO letter. Ordered confirmed in play and charge on credit card pending ordered...what a ****ty company.
[Nexus 4 General] ErikWithNoC:
This is so ****ing frustrating. Ordered at 11:50am EST (8:50 PST) and still haven't received a shipping confirmation...
[Nexus 4 General] FISKER_Q:
Don't worry, all device orders are processed at a first come, first serve basis.

Yours Truly,

Baghdad Bob.
[Nexus 4 General] AngryRabidBadger:
This makes sense.

Call me a conspiracy nut but I believe this shortage was engineered for the good press about a sellout. Nobody in the UK knows about this phone yet it sold out in minutes.

So far the online media are giving them what they want with glowing stories about "overwhelming demand"

If you're pissed, get commenting on articles and on social media pages about how much of a cluster**** this has been
[Nexus 4 General] Geo411m:
Agreed. It seems everyone who ordered within the first 15-20 minutes are having issues.

I feel your pain. I ordered at 8:43 (11:43 EST) and have been in limbo since.
[Nexus 4 General] dkotoric:
the people receiving shipping info that ordered after 1pm est did i receive a back order email

Sent from my HTC One S
[Nexus 4 General] decepticon:
Thumbs up for the Baghdad Bob reference. He's now the Google Information Minister.
[Nexus 4 General] MaxCarnage:
I have it on good authority that glitches in the ordering system caused some of us to appear in one system as having ordered but there is no corresponding record in their shipping/asset system. I am waiting for more information, but if this is correct those of us in true limbo are going to have to call with specific requests of the CSRs or nothing will happen with our orders.

Standby...
[Nexus 4 General] FISKER_Q:
To me, it's not even about the number of devices they had, but the mere fact that it is time and time again been disproven that it is not "First come, first serve".

That the demand should ultimately have been handled, atleast in terms of the servers not crashing and causing multiple orders for that reason.

But neither of those points are Google willing to go into, if they don't know flat out the reason why these issues arose, then they should atleast say they are looking into it.

I'd be more willing to accept a response like "Hey guys, sorry that some people didn't seem to get the Nexus 4 even though we were still selling it, we're still investigating the direct cause and will come back when we have more information"

Than simply a statement basically ignoring everything and just going "oh it's because it's in high demand!"
[Nexus 4 General] sparky4017:
Dear Baghdad Bob I heard that LG and Google were trying to buy the Twinkies factory and the N4 got B/O until the sale was complete do you have any information on this
[Nexus 4 General] ErikWithNoC:
Wouldn't surprise me. I'll be waiting for your follow up.
[Nexus 4 General] surferdude73:
You're high man. That is ridiculous. You must not work in IT because that is not how dbs work in large, Enterprise-level environments. Even ones in shambles such as Google, Lawl.

For the people with the alphabetical, vowels in your name, preference theories, you should be banned for sitting around trying to think up ways to troll.
[Nexus 4 General] decepticon:
I finally decided to email Larry Page about this issue when Google was just a startup we communicated quite a bit so hopefully he still uses that email address.
[Nexus 4 General] swa2k4:
Got shipping tracking from Google for me and family members 8gb models! All came in email overnight. No 16gb shipped though
[Nexus 4 General] richteralan:
He works for government. nuff said lol.
[Nexus 4 General] FISKER_Q:
In which case they should be communicating this out to their customers instead of having it leaked through various channels.

That is, of course, assuming the information is correct.
[Nexus 4 General] Geauxn:
Order time for both?
[Nexus 4 General] ErikWithNoC:
What time did you place your order?

Edit: Ninja'd
[Nexus 4 General] decepticon:
I was told directly by someone that when the server crashed, they lost a certain number of orders that were not recovered but that they were loading them one-by-one manually and that some may still be missing after that.

This was not a CSR but someone on the backend of the Play Store.
[Nexus 4 General] KtMack23:
Just kill me now. Ordered at 10:51 cst and still in limbo
[Nexus 4 General] e-dub:
yes, sir. i thought it was weird, too. hopefully it's legit. for what it's worth, i didn't get an email from my ups yet.

eric b
[Nexus 4 General] silver91342:
**** how are people getting emails? I ordered at 8:34am PST limbo, If this is the way they want to do business then **** it ill buy my parents S3's and rock this moto flip razer till I can beg att to give me another upgrade discount, if that dosent work I have to sell my PS3 to buy a phone. Way to go Google **** over a college student who dosent have any internet because I use mobile hotspot, Bring on tizen Samsung I trust you can finish that before Google even finds out I have a Nexus 4 order.

**** google. I am out.
[Nexus 4 General] jtc276:
People who are canceling their orders obviously don't want/need this device very much. Google could have told me it was going to be two months and I still wouldn't have canceled mine. Of course, this doesn't excuse how horrible they've handled this, but, for me anyway, owning a Nexus device is extremely important and will surely make it to where I only need to upgrade phones on a yearly schedule (or two years) instead of the around-six-months schedule I'm on with skinned devices.
[Nexus 4 General] e-dub:
yep, i was trying from about 10.50am est until i was finally able to get an 8gb model.

eric b
[Nexus 4 General] MaxCarnage:
Yep, nuff said. My bad guys I'm just high; I won't bother you with further posts.
[Nexus 4 General] jdlorinser:
I got my shipping notification this morning at 3:02 am. I'm in Alabama and I ordered late on Tuesday at 10:13 AM PST, go figure.

Oh and I never got the BO email.
[Nexus 4 General] ErikWithNoC:
Don't bother listening to those comments. If you get any helpful information please report back with what you find.
[Nexus 4 General] luckylui:
I'm going in myself. Hahah, my phone is 30 mins away from me! In a different town.. Don't know if I will be getting it today or Monday.
[Nexus 4 General] JamesRC:
I was in limbo and had to cancel - I m not at the delivery address beyond tues, the last day of the 5 business days windows.

Cancellation went through immediately, don't think my estimated ship date etc. Meant anything....
[Nexus 4 General] rich0:
Uh, as somebody who works in IT in a Fortune 500 company I can assure you that those enterprise database systems might have all the fanciest ACID compliance features that money can buy, but it doesn't mean didly if your software doesn't use them.

Write an app that marks something done in one system and then writes the record to another system, then have it run so many processes at once that the OOM killer kicks off every two seconds, and you're going to have a data integrity mess.

Unless all the databases are connected in a way that assures transaction integrity across them application problems can cause things to get lost. Even if they are connected, that only helps if the application is written to do things properly.

Google might have the best engineers in the world building their search engine, but if they shipped out the play store ordering system to the kinds of shops that most companies outsource to, then it won't help them a bit.
[Nexus 4 General] jnewman1991:
You can't cancel them. I've tried.
[Nexus 4 General] richteralan:
That is simply impossible. IF they lost a certain number of orders, then why you guys still have the order in your play account/order history? IF those are trully lost then those orders should disappear from your account/order history AS WELL.

Those are just excuses made up like the back order emails.
[Nexus 4 General] JDogg1329:
My S3 should be arriving tomorrow or the next day, damn I wish I waited, I thought the phone was going to be $600+ and released in Feb..... I got the S3 for $460, brand new with warranty, so I should have no problem selling it for 480-500 and grabbing a Nexus 4 :).
[Nexus 4 General] FISKER_Q:
May even be able to return it in some cases, not sure what the laws on the subject are down under though :P
[Nexus 4 General] FAdrums:
Arghhhh no info for Portugal yet! Even called LG Portugal and they don't know anything! Eagerly waiting for release!
[Nexus 4 General] soulja786:
I just hope I can sell my Gnex off asap before it shoots down in value! :( :crying: Wanna make as much money back as possible so I can buy my neww Nexus! Cant wait!
[Nexus 4 General] circleofomega:
Wondering what the price will be here in India and how will they ship it here. BTW, what is offline purchasing/availability?
[Nexus 4 General] kcls:
So buying one. It comes out 2 days before my birthday! Same day as Black Ops 2. Life made :D

Tapatalk² from my Optimus V
[Nexus 4 General] thehunt33r:
Now, I'm just wondering if I will wait to sell my S2 before getting the N4 or just buy the N4 and then try to sell the S2 ^^'
[Nexus 4 General] Ace42:
If a lot of people are selling their phones have the n4 is released then the price you may sell it for could decrease. I would do it before it comes out.
[Nexus 4 General] huntedsoul12:
Dangit!! Desperately trying to sell my Xperia s, couldnt find a buyer lol...
[Nexus 4 General] FISKER_Q:
I believe they mean getting the device outside of Google Play.
[Nexus 4 General] BoostedSR20:
Wouldn't mind selling my SGSIII now... but the phone I would have to use until the N4 arrived would be my old Nexus 1.. *shudder*
[Nexus 4 General] aimetti:
Sold iphone 5 for $840 today

will buy nexus 4 , profit.
[Nexus 4 General] circleofomega:
Thanx...was expecting a direct Google deal.

Sent from my RaZr HD.
[Nexus 4 General] TeRRa4:
There are loads of you going on about having to "suffer" with your SGS2 (or equiv) devices between selling your SGS3 (or equiv) device and getting the N4... I currently have an HTC Desire, the original one. My bridge device? Sony Ericsson C903. I'm definitely sticking with my Desire until I receive my N4 through the door, despite how much I hate it. When I trade it in I should get at least £40, so effectively I'm paying the same price as the 8GB model for the 16GB.

Much like some others on this thread, this too will be my first Nexus device. This will also be my third Android device in the past 18 months. I am excitebike.

It's a shame they won't be doing pre-orders, but as long as I get one of these amazing devices for that incredible price I won't be too bothered. However November 13th couldn't be here soon enough! I can't wait!!
[Nexus 4 General] doree:
Just sold my SGS3 for 400€ and now I'm lurking around with a Desire till the N4 comes out. Just thought I have to make a profit out of it as long as I can! :cyclops:
[Nexus 4 General] BoostedSR20:
Just got an e-mail from Negri, they are having a 15% off Halloween sale, and ohhhhh you can pre-order the Nexus 4! So I head on over to take a look.. yeah they have the Nexus 4 16gb model listed at $448. Awesome.
[Nexus 4 General] orangekid:
Of you can save $100 and get it from the play store...
[Nexus 4 General] BoostedSR20:
Yeah, my "awesome" was sarcasm. :good:
[Nexus 4 General] orangekid:
Indeed, my ire was aimed at Negri, not you.
[Nexus 4 General] AdamHart612:
Hey, I'm just stoked we're not having to import from the UK to get it on launch day(ish). I got my GSM GNex on Nov.17 last year, but had to fork over $740 to make it happen. Since I stream everything the 8GB is fine for me, meaning I'm paying less than half what I did last year. Sweeeeeeet. I was planning on waiting for the next Nexus phone (5), but at $300 how can anyone say no? New Nexus for the same price as two nights at the bar. **** yeah.
[Nexus 4 General] will444:
I know that I'll bring staying up till midnight just in case the UK does get it then!
[Nexus 4 General] JNewms:
For the people in the states that have been through this before is it possible to get the phone the following day after ordering? I keep seeing people saying they hope they'll have it by the end of the month
[Nexus 4 General] :
Really? This is absolutely what I expect given the track record of Google.
[Nexus 4 General] Harry Pothead:
if you order fast enough to get one of the first batch then they'll send it out the day they process your order -> 1-2 days for delivery, depending on the delivery company. at least that's what they told some websites. If they take your order at midnight they sure as hell send it out the same day if they have it in stock (which they should)
[Nexus 4 General] dee1979:
Can't wait to get my hands on this...
[Nexus 4 General] wngmv:
I don't think so. I ordered my Galaxy Nexus on a Tuesday. The didn't ship until Wednesday evening. and I got my phone the following Monday. 2-day shipping my ass.

Or I just got really spoiled by Amazon. I heard this time Google's warehouse are in Kentucky. I hope I'll be able to get it sooner since I'm in a neighboring state.
[Nexus 4 General] germain99:
Just talked to Google Play rep...

He told me quote:"It's not an exact science but at 12:01 pacific keep refreshing page (F5). So At 3:00 eastern I will be up!
[Nexus 4 General] Harry Pothead:
And at what time did you order it on that tuesday? at 0:01 am or around noon/afternoon? Makes a hell of a difference ;)
[Nexus 4 General] bozzykid:
I ordered my GN from the Play Store and got it the next day. It just depends on where you live and when you ordered.
[Nexus 4 General] JNewms:
If the warehouse is in Kentucky I should just go pick it up, I'm next door in Indiana. :sly:
[Nexus 4 General] PeterGuru:
Woohoo, I got mine!

Woohoo! Woweee! Yippee!

I GOT MINE!

Peter

Addendum: Sorry, it was just an hallucination. :(
[Nexus 4 General] ryanbmw51:
How you do dat?
[Nexus 4 General] micflair:
Safe to say we can rule out the 13th at 00:00 in all places its on sale as its past that time down under now and no reports of it being on sale..
[Nexus 4 General] marcosxd:
Apparently we will be able to order midnight?

http://www.androidauthority.com/nex...afternoon-evening-november-13-germany-130605/

Translated from German (the update is aimed to people in Germany)
[Nexus 4 General] hdsousa:
To all ... best of luck getting yours. See you all tomorrow with this thread on fire :)
[Nexus 4 General] P00t:
Stupid question.

How do i activate a unlocked phone to my carrier at&t?

Should i just insert my sim card?

Never bought a unlocked phone.
[Nexus 4 General] expertzero1:
You answered your own question, congrats!!
[Nexus 4 General] klin1344:
Just insert your sim card and enjoy. :thumbup:
[Nexus 4 General] Harry Pothead:
you put the sim card in and you are done. at least that's my experience with my providers up till now. you might need to manually set the APN settings for internet but i doubt that as AT&T is big fish in the market.
[Nexus 4 General] Zurginator:
Guess who has a job interview at 8:15am tomorrow?

Guess who's staying up until 3am to order it anyways?

:cool:
[Nexus 4 General] luckylui:
I'm going to see if I can pick it up! This **** is crazy with all the scanning. WTF.
[Nexus 4 General] richteralan:
No Saturday delivery as people repeated 326757952645765333469563 times.

You can schedule for pick up instead of delivered if you signed up for UPS My Choice(SM).
[Nexus 4 General] Geauxn:
That's a lot of wrong people then if they stated it as definitive as you did. There is Saturday delivery in certain locations from UPS.
[Nexus 4 General] NexusIncarnate:
Its not impossible at all. That could also help explain why some people who ordered later already received their devices while others who ordered earlier haven't received any info yet.
[Nexus 4 General] Hemlocke:
The email follow-up I received from my first angry responses to the back order email told me that today was the cutoff date for orders that will be filled in the first run. I didn't get my 16GB, but my 8GB will be here Monday.
[Nexus 4 General] parelem:
order date changed in play, no longer have i ordered on nov 13 but today: November 17, 2012 wtf?

still in limbo though
[Nexus 4 General] [hfm]:
That sounds like a technical issue that they can fix by reconciling the systems without customer intervention. Sucks.
[Nexus 4 General] dc496:
:crying: I'm in Tuscaloosa, AL and I ordered in the first 20 mins.. but got a BO email.

Oh well, c'est la vie.
[Nexus 4 General] Initial_G:
Interesting

Well this is interesting. I checked my google play account and under my purchases the date of the Nexus 4 was November 13 (When I ordered it) and it changed to November 17 this morning. I had gotten a BO email like many of you. Im hoping this is a sign that I will get my phone :(
[Nexus 4 General] lionheart7282:
OK, i ordered at Order Date: November 13, 2012 12:47:43 PM UTC-5

still shows pending in Google wallet and in credit card, i got the BO email on the 15th, and nothing had change till now.

something weird has happened take a look at this:
[Nexus 4 General] MaxCarnage:
Basically. All I will say is that I overheard a conversation between two folks who would know and because of some glitch the orders weren't moved forward for asset assignment and shipping.

Don't want to say more because one of these people really went out of their way to help me out.
[Nexus 4 General] cooperaaaron:
Still nothing.....

Ordered on the 13th. Shipping Estimate on the 15th. NO backordered emails. NO update emails. NO reply from me sending Google an email inquiring about my phone. Money out of the account.

Seems to me that they are doing things manually to search and match up information for orders. The ONE server crashed and has screwed up everything. Oh well, this was my first Google purchase. Hope they don't think I am going to happy with a refund on shipping or a bumper.:mad:
[Nexus 4 General] Geauxn:
Hmmm....so them entering orders that were lost manually could be accurate and yours just got entered? Mine looks the same way now.
[Nexus 4 General] luckylui:
Wrong. There is buddy... I work in a freight forwarding company and they deliver to us ;)

Plus they have a service for Saturday deliveries.
[Nexus 4 General] richteralan:
Saturday delivery costs extra and ONLY available in certain locations.

If you read your confirmation we only paid for 2-day shipping, not including Saturday delivery.

But again, don't believe me. LOL.
[Nexus 4 General] Hemlocke:
I'm betting yours switches to shipped. 17th was the cutoff for the first wave of orders. Everything else is 3 weeks out. Don't hold your breath until it does, but you might want to offer sacrifices to the Flying Spaghetti Monster.
[Nexus 4 General] parelem:
quite possible, let's hope it's a good sign and are phones are on their way.
[Nexus 4 General] decepticon:
Since the person who told me is someone I have known personally for over 20 years, I will take his word over a stranger on a message board.

I was told that they had to go back through the confirmation emails and cross reference them with orders that were in the system and if they are not in there, to add them.

I wasn't given any numbers in regards to orders but was told only "2 or 3" people are working on this task which can explain why it's taking so long. They are working through the weekend to get it done.
[Nexus 4 General] richteralan:
Now as I said, we didn't pay extra for Saturday delivery. But keep dreaming!
[Nexus 4 General] nyijedi:
Still no shipping email for me on either my N4 (11:34am EST order) or N10 (11:36am EST order), however, I just saw the first ever change in status of my N4 on my account. It said "Pre-Ordered" since ordering up until this morning, and now it's been changed to "Estimate Shipping: November 15." Somewhat funny that they "updated" my status that it would be shipped 2 days ago, but either way, I'm hopeful that some kind of change is good news. I know, I know - I'm grasping at straws.
[Nexus 4 General] surferdude73:
You're right. I'm just pissed and it's early so I'm taking it out on Max. I've worked IT at 2 large tech companies myself, and when I think about it, my last employer certainly could've had this happen. That fact was momentarily lost on me, because the current company it would never happen in a million years because there are huge compliance requirements that would result in losses and fines in the billions, with a capital b. Entire teams would be getting "walked out" if something like that occurred where I am at now, and it wouldn't be the peons, it would be Managing Directors and VPs, and possibly Board Members.

Thanks for reminding me that every ship is not as tight as ours. From what I've seen and commented on, Google definitely does NOT have their act together on this, so anything is related, and I doubt the DBAs and WebDev team will even get a slap on the wrist. Hell, they'll probably all get 10% bonuses at year end for a successful N7/N4/N10 launch, because bottom-line, marketshare and profitability are all that matter to shareholders.

Just because I said you were high, doesn't mean I don't want to hear all discussion, although I'll admit that "good authority" sounds like a total bull***t source to me. If I came up with that, you'd probably say the same damn thing. So, MY b, man, my b.

Carry on. :highfive:
[Nexus 4 General] richteralan:
O sure no problem! If that's the case, Google is even more incompetent in ecommerce department.
[Nexus 4 General] apolloms:
ordered 08:34 1 16gb and still sitting at an order date of 13 Nov and a shipping estimate of Nov 15. No order date update for me.....this is so frustrating.
[Nexus 4 General] myorks1127:
Mine says the same thing, just checked and I ordered around 12:00est
[Nexus 4 General] ErikWithNoC:
Just checked. Mine changed to the 17th as well (under the purchase, not the actual shipping estimate). Went to the top of my Play Account list.
[Nexus 4 General] kzoodroid:
The 16 gb model sold out in like 10 minutes, the 8 gb models lasted over an hour.
[Nexus 4 General] MaxCarnage:
I'd like to think that I've been on this forum long enough to have earned a little benefit of doubt, but I understand that you're frustrated so its water under the bridge.
[Nexus 4 General] Initial_G:
Lets hope this is a good sign fellas! Straight to the top of the play store management page! Im like watching my bank account for money to be taken lol

OH! and btw I ordered the 16gb model lol
[Nexus 4 General] richteralan:
O manually change order date to avoid lawsuit?

Classy Google.
[Nexus 4 General] decepticon:
Did this launch or the N7 prove anything to the contrary to that statement?

They are completely unprepared for direct sales of large volume, this is a new market for them and hopefully they have learned how bad they f'd up.
[Nexus 4 General] Geo411m:
My order date has been changed to November 17 as well but my shipping status still shows November 15??? I called and they said my order is in a chargeable state and he said it means I'm not back ordered so hopefully It should go through Monday since they don't process orders on the weekends.
[Nexus 4 General] apolloms:
current phone wait time is greater than 15 minutes
[Nexus 4 General] richteralan:
What I meant is this Nexus 4 launch is much worse than Nexus 7 launch.

You think they could learn from Nexus 7 launch..........
[Nexus 4 General] jnewman1991:
Mine is still showing November 13th. I ordered at 8:35:51. What time did all y'all order who've had their order date change?