yashsingh1/xdaforums huggingface dataset:
[Nexus 4 General] beeboss:
Guys is this the right support phone number 855-492-5538 in us ?:)

Отправлено с моего GT-I9300 через Tapatalk
[Nexus 4 General] qortuba:
Glad to see all 1-2 weekers got there shipments on track :good:

Any news on the 11/13 ? Got there updates ?

---------- Post added at 08:05 AM ---------- Previous post was at 08:02 AM ----------

Anyone ordered 2 Nexus 4 (16gb) and got their shipping track number can help me here ?

Need to know how much the weight shown in UPS system ?
[Nexus 4 General] ketjr81:
"To talk to a member of the Google Play team, call 855-836-3987"

This is from the Google Play device support page.

---------- Post added at 11:10 PM ---------- Previous post was at 11:08 PM ----------

I didn't order 2, but I seen others say it was 1.9 for 2 N4's.
[Nexus 4 General] WhenBearsReign:
No news for LL3
[Nexus 4 General] qortuba:
---------- Post added at 11:10 PM ---------- Previous post was at 11:08 PM ----------

[/COLOR]

I didn't order 2, but I seen others say it was 1.9 for 2 N4's.[/QUOTE]

Thanks :) :good:
[Nexus 4 General] ketjr81:
Thanks :) :good:[/QUOTE]

No problem, but there are thanks buttons on the posts lol.
[Nexus 4 General] AngkorDeNNiS:
Well I'm back yet again with another status update on my order. Apparently like the other people who ordered early within the first few hours on the 27th with the 1-2 weeks ship date, mine just shipped out about 3 hours ago and was updated with UPS tracking. Seems like it claims it will arrive here tomorrow by the end of the day, although it is 2 Day Air. Could they have possibly upgraded the shipping? It's technically one day, unless the phone somehow got on the plane right away overnight and today would technically count as one business day. Not too knowledgable on this UPS stuff as you can tell heh.
[Nexus 4 General] just4ivaylo:
Since they're shipping most of the phones directly out of their main hub in Louisville, they sometimes can deliver the next day even with 2 Day Air. This is what happened to me when I ordered a Nexus 7 during the summer.

The device shipped a little bit before I went to sleep and by the time I got up, it was sitting on my doorstep.
[Nexus 4 General] Redmed427:
So, can anyone confirm that signature is required? It doesn't say on the tracking information, usually it has a note next to shipping type.

Don't want to miss a delivery since, of course, it will be delivered while I'm at work -_- Don't want to pony up for the 45 dollars to join my choice premium and have them deliver the package to my local ups store.
[Nexus 4 General] play2lose:
Exact same thing here too! Got my "tracking" on December 1st saying it shipped 11/30 but it was just the YBOD.

Now it finally updated and says it has shipped on 12/5 and will be delivered tomorrow 12/6! Woo! I just ordered an Optimus G yesterday too haha which will be getting here on 12/7, I thought it was going to beat the Nexus 4 for sure.
[Nexus 4 General] WhenBearsReign:
This is becoming just a major load of ass. Today marks 3 weeks since backorder emails went out and guess what? Still no ****ing phone. No clue when I'll be receiving it. The worst part is, people who ordered it two weeks after launch are getting their phones before everyone else I can LL3. I'm in complete disbelief at the utter incompetence of Google to fulfill these orders. At this point, everyone that is left should just get the phone for free as an apology for ****ing around with their money, emotions and time. This has been the worst customer service experience I've ever had and the last place I expected it was from Google. I've been to ****ing Turkey, man, and they had better customer service than these people at Google, and in Turkey all they try to do is get you to buy poorly made leather jackets for $300.
[Nexus 4 General] lanman2k:
Damn, that really sucks WhenBearsReign. It sounds like you are really getting frustrated now.
[Nexus 4 General] ketjr81:
For reals, I felt left out for only a few hours and I was getting frustrated!

I hope you get your order soon and compensation for the troubles! It's garbage how Google has handled shipping with the N4.
[Nexus 4 General] AngkorDeNNiS:
I definitely see your anger there bud. It's really disappointing I know, that people who ordered late are still going to get their devices before you. Huge mess up on Google's part right there. I wouldn't be surprised if the 5-6 week people get their phones before you 13th people, considering the rate Google is going at the very moment with the 13th Orders... :rolleyes:
[Nexus 4 General] WhenBearsReign:
I've been rather chill this whole time but I think once I realized I wasn't getting my phone within the 3 week backorder time frame, I started to lose my ****. Seeing 2-3 weekers getting theirs tomorrow set me over the edge. There is NO reason for me to still be waiting for Google to fix this ****. I'm not going to cancel because the only phone I have right now is a loaner from Best Buy, which I need to give back next week.
[Nexus 4 General] mp5cartman:
Ok... I think I went a little to overboard. I just cussed out a google rep right now via email. Anyways, I don't give a **** what google says not not even one damn ****. I ordered on nov 13th 9am pst and guess what! nothing, Im on LL2 still or call it LL mofo'ing 1000000000. So damn ridicoulus.:mad:
[Nexus 4 General] ketjr81:
Whatever...I know the google rep doesn't deserve it, but what is happening to you guys that still haven't received a shipment from Nov 13th deserves attention and immediate action from google.

Anyone working customer service knows they will get an earful from time to time, and I hope they realize there are some angry customers out there right now.
[Nexus 4 General] honghsien5:
i just received the latest tracking information after waiting for 6 days

it suppose to arrive today(thursday) by the end of the day

can't wait

i ordered on 11/27 2 pm pst 1~2 week shipping
[Nexus 4 General] lanman2k:
I'm a Nov 27, 1-2 weeker and I haven't gotten anything other than my Nov 27 receipt. 2-3, Nov 27 weekers are already getting theirs? WOW.
[Nexus 4 General] just4ivaylo:
I can't even imagine how pissed I would be if I had ordered on the 13th and still hadn't gotten the device, but do remember that the Google Play employees have pretty much nothing to do with LG and Google's idiotic supply issues. The CSRs are only one part of the puzzle.
[Nexus 4 General] nphil:
After about 5 days on the yellow message, finally! I had to call customer service and they said they were expediting my request to a "specialist". 2 hours later my tracking info changed. Not sure if this was the cause, but it's worth a shot guys!
[Nexus 4 General] WhenBearsReign:
I can't even sleep I'm so pissed off right now. I just can't believe the **** Google is doing to its customers.
[Nexus 4 General] ketjr81:
I don't think so, there were numerous people that had similar situations to you earlier this week and since Nov 13th I imagine, but tonight a lot of the 27th Nov guys went to "in transit" and green.
[Nexus 4 General] DowntownJeffBrown:
Nov 13er here nope nothing I'm feeling very left behind at this point but I ordered again yesterday so at least I got another one coming all I can do is hope that some act of god gets me one of them by xmas but I doubt it as my experience so far tellse to just expect the worst. LL2 btw

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[Nexus 4 General] WhenBearsReign:
Did you get one of those emails that went out tonight about updating your card? I got skipped in that one....
[Nexus 4 General] cphancock1:
I know ive caused a lot of trouble with the twitter thing the past few days but I honestly want to say sorry. You for one deserve a free phone. I havent seen any post from the other LL3s today but I commend you for hanging in there I would keep calling and sternly but respectfully talk to anyone you can. The csrs cant do much but keep trying man. I would look into a class action suit, if the iphone 4 people could do it for a bad antenna the LL3s and others with mixed up shipping should be able too. At the very least you could get a free bumper like the iphone peeps
[Nexus 4 General] DowntownJeffBrown:
Nope bear nothing Im just to fuc*ing pissed at this point but trying to hold my anger in. I'm happy for all u 27th guys I really am but wtf Google really. Its been 3 fuc*ing weeks. I'm sorry bear this just ain't right. You deserve your phone Free at this point. All Nov 13 people deserve a free phone.

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---------- Post added at 02:16 AM ---------- Previous post was at 02:13 AM ----------

Can't sleep just want to sh*t in Larry Page's milk so when he wakes up plop right in his bowl of cereal just like he has done to me 3 weekd straight every morning religiously

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[Nexus 4 General] WhenBearsReign:
So much all these things.
[Nexus 4 General] DowntownJeffBrown:
Well all you guys enjoy your phones tomorow bet you guys are gonna love em. At least some of us get our phones tomorrow I know most of you guys have been nothing but awesome this whole time.

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[Nexus 4 General] Psilocin:
Just curious, what time did you place your order?
[Nexus 4 General] stealthopts17:
It boggles my mind that people who ordered on launch day still have not received their phones. I also ordered on Nov 13 and received the 3 week backorder email but cancelled a week later after seeing phones being shipped to people out of order.

I really hope everything gets straightened out soon because this is really getting out of hand.
[Nexus 4 General] DowntownJeffBrown:
You know guys at this point I'm thinking bout canceling both orders and buying another one of cl or actually probably amazon. Its just the prices on amazon are way more than of I try to stick this out. At least this way on Xmas when my fiance opens her present it won't be a note saying hey baby I got you a the phone you wanted I just don't know when if ever you will get it. Bullsh*t Google

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[Nexus 4 General] shallow70:
My ups ysod is gone. No emails sent. I feel for those still waiting...

Scheduled Delivery Updated To:

Thursday, 12/06/2012, By End of Day

Location	Date	Local Time	Activity

Louisville, KY, United States	12/06/2012	12:39 A.M.	Origin Scan

United States	11/29/2012	3:53 P.M.	Order Processed: Ready for UPS
[Nexus 4 General] tomjonestom:
Had the YBOD since the 30th, just changed to in transit at 11:20 pm. Says it will get here by tomorrow, but not holding my breath since I live on the west coast. Condolences to the LL3's.
[Nexus 4 General] just4ivaylo:
Pretty big possibility you'll get it tomorrow, depending on what part of the West coast you're on.
[Nexus 4 General] ketjr81:
In Bellevue huh? Shouldn't you be a Microsoft guy? J/k! I'm just over here in Seattle. I'll see if they actually can deliver it on time here.
[Nexus 4 General] DowntownJeffBrown:
Yea I bet you do get it delivered they will deliver late it just needs to get on one of the trucks and have a good delivery man. The only people I think for the most time that get on a truck but not delivered is cause the driver gave up cause he thought he was out to late. I think they actually have till midnite. But I may be wrong about that midnite part

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[Nexus 4 General] just4ivaylo:
I honestly thought about asking you the same thing when I saw you're from Seattle. No Windows Phone? :laugh:

It's amazing how much talent is in this area and just how many companies call this area home. My buddy has an HTC phone (N.A. H.Q. for HTC is off of I-90 in Eastgate) running Windows Phone (Redmond) and his service is through T-Mobile (Bellevue/Factoria).
[Nexus 4 General] lanman2k:
With this talk of all 1-2 weekers getting shipping notifications, I hope that I am not in some new 'limbo' level.
[Nexus 4 General] ketjr81:
haha yeah, nope I've liked Android for a while. Last time I was on Windows was 6.0 on an HTC Titan. I just prefer the customization and open source of Android, rooting and changing ROM's and all that. Usually cheaper apps.
[Nexus 4 General] shotta35:
My YBOD is gone now too. 1-2 weeker that ordered on the 27th and got emailed on the 30th that it was shipped. I'm in the NYC area and it's scheduled for delivery, today.

Didn't do any tracers or anything, just thought to update :).
[Nexus 4 General] ketjr81:
Mine went from YBOD to in transit as well, its showing departed Kentucky at 3:23AM Eastern time.
[Nexus 4 General] tomjonestom:
I'm in Olympia, and it's getting delivered to a business, so I can hope, but at least I'll have it for the weekend. I have the same 3:23 am departure scan as others.
[Nexus 4 General] taitony:
Last night I try to order for second Nexus 4 (5~6 weeks) because someone is lucky to order this batch and get next day shipping. After completion of order I find there are two units on the play listing but click info showing same order that is one unit. I think Google system is screwed up.
[Nexus 4 General] just4ivaylo:
You'll definitely have it for the weekend, but I'm not sure how long they'll take to transfer the package from Boeing Field (UPS uses Boeing Field, while Fedex uses Sea-Tac) to some warehouse in Olympia. Either way, you're way ahead of most of us. Congrats!
[Nexus 4 General] Ianas:
I got the origin scan in KY as well. I hope it goes smoother than my nexus 10 order. That sat in KY for twenty-seven hours between origin and departure scan so I would say don't plan on a delivery time until it is "out for delivery" - if your driver is good like mine are. I guess in some areas you can't even count on them...

Edit: went back and looked and 24 of those 27 hours were thanksgiving day, so I guess I'll give them a break on that. I just got a 317 AM departure scan. Thank you UPS.
[Nexus 4 General] arzbhatia:
Help me out here? If I place an order for two 16GB Nexus 4s today and want them to get shipped to Rhode Island, how much time would it take?

And what about New York?

A
[Nexus 4 General] brar.arsh:
There are 2 showing up in my orders too.. I ordered 1 yesterday but 2 appeared in my orders..

However bot are pointing to same order number.. :D So no issues..
[Nexus 4 General] mskip:
Thats a question you would have to put to the Play Store customer service reps.

Mark.
[Nexus 4 General] brar.arsh:
OMG OMG OMG!!! This is lucky...

I ordered YESTERDAY and already shipped!!! Just got the mail..

It said 5-6 WEEKS..

:D :D :D :D :D :D :D :D :D
[Nexus 4 General] ketonkss4:
Whooooooooooooooooooooooo!!!! I finally got shipping!! after 3 god damn torturous weeks I finally have a shipping number!!! Life makes sense again. The world is beautiful and all is well with the world.

Down side though for my fellow LL3's from nov 13.. it was NOT for my BO nov 13th order...My 16GB order that i made on the 4th got shipping... just like I said.. just give up on that order and get a new one that is the only thing i can say.

My LL3 order is still pending on my account
[Nexus 4 General] brar.arsh:
hahaha.. Lucky WE!!! lol
[Nexus 4 General] ketonkss4:
Go for it!

If you are anything like me... you will get a tracking number almost right away.... But there is no telling if they will really take only two days after that... because with the fiasco that happened with the 1-2week people google is just shipping these things out with the most illogical algorithm possible
[Nexus 4 General] moses992:
Wow! congratz :D.

However i must say, seeing so many people getting their orders shipped(mine did too :D/ 2-3 weeks), regardless of shipping time estimate, is kind of weird .. i mean i HOPE its true! but at the same time im afraid Google is just messing up again ..
[Nexus 4 General] Scyth3:
I was YBOD with an order on 11/27/ with a 1-2 week shipping time for 2x 16gb N4's. Got my shopping email on 12/1. Anyway called the CSR last night and was forwarded to a shipping specialist. This morning they emailed me saying it had shipped and now my tracking information says its shipped from KY. Yay!
[Nexus 4 General] nikiya:
Ok I ordered a 16gb on the 27th originally set for 2-3 weeks, with all the talk on this thread of people getting their shipping notifications I checked my play account and now my order says placed December 6. For those whose order date changed how long after did you get you're shipping notification?
[Nexus 4 General] ketonkss4:
I think everyone who is having delayed a huge delay waiting for theirs to get tracking should just make a new order.. the 5-6 week orders are shipping for some reason... maybe all the traffic from the nov 13th and nov 27th launch days ruined alot of information in the system and those are coming out slow. If you want to get shipping quicker try and make another order and see what happens.. worked for me
[Nexus 4 General] brar.arsh:
That worked for both of us.. I think Google thought we are Larry Page's cousins.. :D
[Nexus 4 General] nokkenas:
You lucky son of a gun! Congrats! It kinda gives me hope but I shouldn't expect too much from Google.
[Nexus 4 General] grubbster:
27th 1-2 week order here. YSOD until about 12:40 am today. I spoke with James at the UPS-CSC again last night and he gave me a clue as to what may have happened. He said they fulfill the orders by putting labels on the boxes and them put them on a truck to go to the UPS hub. They probably wait until they have a full truck to take them to the hub. As they unload the truck they scan the packages and send them on their merry way. It would make sense that the 2-3 week orders, being the last on the truck, were the first to be scanned. 1-2 week orders being first in where last to be scanned. That is my current theory.
[Nexus 4 General] Raul69.atl:
I ordered 27 th 2-3 weeks n my says dec 6 status shipped n i just received email with tracking #
[Nexus 4 General] Scyth3:
They shipped my order 1 day shipping last night, not by request. Talking with a CSR really helps. That infers the package wasn't ready to be shipped. I think their ordering system really is just jacked up.
[Nexus 4 General] nellisere:
This gives me hope! I ordered mine 6 minutes after it came back up in the UK, with a 4 - 5 week estimate, hope I get it before Christmas!
[Nexus 4 General] ketonkss4:
UPDATE FOR LL3's nov 13th orders with billing problems

Just now i actually got an email saying that they tried billing me for my nov 13th order finally for shipping.. It couldnt go through however because I had already placed and received shipping for my new order on Dec 5 and i didnt have sufficient funds on my card.. but it looks like they are FINALLY paying attention to us.. You guys should see updates soon!
[Nexus 4 General] streak4m3:
Finally passed the BYOD, it now shows in Transit and scheduled for delivery today.

Ordered on 27th, 1-2 week est.
[Nexus 4 General] shaundroid:
In Transit!

Ordered 11/27. 1-2 week delivery. Shipping info and bank charged on 11/30. YBoD the entire time. No Delivery Date available via UPS Tracer initiated on 12/3. Called GP daily.

Louisville origin scan 12:32 AM 12/6. Delivery scheduled 12/6.
[Nexus 4 General] joey3002:
I was in for 2 16gb on the 27th and a 1-2 weeker. Received the shipped notice on the 30th.

Woke up this morning and finally have an update on UPS. It will be delivered today. It was a nice thing to see ups updated.

I now have to clear my work today so Friday can be a day of playtime :)

Good luck all
[Nexus 4 General] AshtonTS:
My YBoD is gone! Should be here today!!
[Nexus 4 General] taitony:
You are same as my order last night.
[Nexus 4 General] germanj:
Any word from the 6-7 weekends? :rolleyes:
[Nexus 4 General] gbohm:
i ordered on the 4th in germany showing 1-2 weeks shipping had a problem with my credit card resolved it on the 5th.

it was showing 5-6weeks by then in the play store.

will it ship in 1-2 or 5-6 weeks?

btw is the google play email support reachable for you ? i am waiting 3days for an answer.
[Nexus 4 General] jvanlew:
I placed an order yesterday and got shipping confirmation today as well. The new order's tracking number is not in the system yet but I'll keep my signature and this thread updated. This is weird.
[Nexus 4 General] 4ktvs:
My phone at 6:02am is Out For Delivery. Looks like I am getting one today.
[Nexus 4 General] Euler MD:
wtf does YBOD mean?
[Nexus 4 General] trekkie1701:
Was a Nov 27th 1-2 weeker with ybod that went green around midnight...... my package just changed to out for delivery.

I feel so sorry to the original LL guys, seeing all this must be hard, I know I was not happy yesterday when the 2-3 week folks were shipping and I was still yellow. I hope you get fixed up soon and some compensation for your trouble.
[Nexus 4 General] whewstoosae:
My November 13th order shipped!
[Nexus 4 General] 94wolfpack:
Same here! I ordered 1x16gB on the 27th and was a 1-2 weeker. Checked first thing this morning at 5:50 am and nothing .. then checked 10min later and its out for delivery!!

good luck everyone!
[Nexus 4 General] dsarch21:
Ordered on the 27th.

Scheduled Delivery Updated To:

Thursday, 12/06/2012, By End of Day

Last Location:

Arrived - Philadelphia, PA, United States, Thursday, 12/06/2012

Weeeeee ! I have my zagg, tmob Sim and $30 prepaid card from Walmart..... I'll be trying this bad boy out tonight.

Maybe I leave sprint , maybe I don't....
[Nexus 4 General] arzbhatia:
I need to order 2 Nexus 4s (16Gb both) and need them to be delivered in Rhode Island by the 14th. If I order today, is there a possibility that it'll get shipped by the 14th?

A
[Nexus 4 General] munchy_cool:
no one knows dude ....
[Nexus 4 General] Scyth3:
It's a big gamble.
[Nexus 4 General] 4ktvs:
Before I would have said no way, but now No idea. There is now a possibility due to the 5-6 week guys getting it now, but don't count on it.
[Nexus 4 General] grubbster:
WOW, this is great news!
[Nexus 4 General] ketonkss4:
Im sooo happy for you man! I got to put some funds on my CC for mines to ship.. I bought the N7 and its suppose to come in today im gonna turn it away at the door collect the refund and get this one to ship.. I HAVE to get the nov13th device just as a matter of principle
[Nexus 4 General] MasterColdSoul:
Ordered on the 27th, 1-2 week's, was YSoD got in transit update after midnight, at 5:57am I am out for delivery by end of the day. I hope it comes after I get off at 4pm, but that should be when it comes. Thinking of leaving a note to see if they will drop it off at the apartment office if I am not here so I can get it before 5pm when they close.

But I got a nice cheap case from Amazon and a sim cutter, so I should be all set. I am glad it's finally on it's way and not just a ghost tracking number anymore. Also glad to see some people from the 13th getting tracking numbers.
[Nexus 4 General] slask1:
YBoD is gone! I got an Origin Scan on my package at 11:49PM! :victory:
[Nexus 4 General] 4ktvs:
Now I need to know if I should open it to make sure it's ok for a x-mas gift?

And glad for the 13th guy who is getting his phone.
[Nexus 4 General] thomas.clark:
Well that is good news! Enjoy!

Any plans to seek compensation because they didn't ship within 3 weeks of the back-order notice?

Also, would you mind providing a step-by-step account of how your order processed? Order date/time, dates and content of any official communication (BO email, payment error emails, etc.), whether you had to take any action to correct your email and when, any times your payment account was charged, and of course this shipping notification.
[Nexus 4 General] [hfm]:
Got a tracking number for my 2-3 week order from 27th this morning at 4:30am.
[Nexus 4 General] oasis9389:
So I have an order in that is currently 4-5 weeks, wondering if I just reorder.
[Nexus 4 General] munchy_cool:
did bear get tracking or shipping?
[Nexus 4 General] emerrill:
I wouldn't. They seem to have mostly worked things out, and your order will probably ship pretty quickly (they don't seem to update shipping estimates, it will just magically ship one day). If they run out of phones, then being further back in line isn't going to help you - it would be at best neutral, or worse.
[Nexus 4 General] athani:
+1: I have the same question.

Even some 6-7 weekers have got their orders. Just like the 13/11 limbo people, the 4-5 weekers may be the new limbo people.