yashsingh1/xdaforums huggingface dataset:
[Nexus 4 General] BumbleG:
That doesn't sound good, we have the exact same order time and I never received the original backorder email :eek:
[Nexus 4 General] DowntownJeffBrown:
Yes this sux I hope my girls is OK. Well I'm not gonna rma cause other than 3 little bleeds 2 on top 1 at my left top corner my device my device is perfect. I'm scared to RMA it and get a worse one plus its cl bought but I got the guys #. Can a warranty be transfered or if not I got his number and I can RMA it and he will get the rma and then call me he said he would but I can't fully trust anyone ya know. Anyways I don't think id RMA at this point but wow buzz kill. I know one of the aftermarket warranty places does warranty cl bought stuff but I need a note from the seller with info from him.
[Nexus 4 General] BumbleG:
Don't take my word for it, but I think I read somewhere around here that you can ask the seller to transfer the warranty from their GPlay account to yours through customer support, which has been near-useless to this point. Might as well give it a try.
[Nexus 4 General] HB_Mosh:
Well i ordered two cells on the 27th, figured I would take which ever got here first. I haven't got an update since and I ordered another one yesterday to be sure.
[Nexus 4 General] mrhaddan:
For those who ordered in the last couple of days and got shipments, how long after you ordered did you get shipping emails?

-------------------

Nexus 4 16GB. Ordered Nov. 27 @ 5:34 PM PST. 2-3 weeker. Confirmation email received. Just waiting.

2nd Nexus 4 16GB ordered 12/7/12 @ 7:44:24 am PST.

let's see which ships first.
[Nexus 4 General] DowntownJeffBrown:
Yes I heard something like that online before I'm glad I'm not the only one who's heard that. Thank you Bumbleg
[Nexus 4 General] adulel08:
hey so i ordered on the 27th 6pm 4-5 weeks and its been pending for a while.

but today the pending is gone and the $340 is back into my account.

what does this mean?
[Nexus 4 General] feelinfroggy23:
My package just arrived in California. My question is does ups deliver on Saturday?
[Nexus 4 General] Deeco7:
According to Google my Nov 13th order should ship by the evening of January 16.
[Nexus 4 General] WhenBearsReign:
Sadly no =/
[Nexus 4 General] BumbleG:
That is some BS. You pretty much deserve a free phone if it ships then, and that's going by if they credited the equivalent of the shipping fees to you every week (slightly miscalculated, but you get the idea)

My pitchfork is ready.
[Nexus 4 General] Terminator713:
I also ordered on the 27th and was 4-5 weeks. However i was charged the entire phone on the 30th ( i guess it was only a pending charge). As of now, the charge has been removed. Also, my google play order date is now Nov. 28 instead of the 27th, which it shows in my wallet.
[Nexus 4 General] adulel08:
yup we are in the same exact boat, would be SOO Sweet if Google could get us the phone BEFORE Christmas day =)
[Nexus 4 General] AlexWekell:
It's just as amazing as you'd expect.
[Nexus 4 General] adulel08:
Most of us including myself have not even seen or touched the phone in person yet ='(

Wish Google would open up its own store around here!

or at least inside of a Mall like Apple.

Play Cards

Galaxy Nexus

Chrome Books

Nexus 4, 7, 10

Nexus Q

Official Accessories

a place for us to lineup like iSheep haha
[Nexus 4 General] AlexWekell:
That would be freaking amazing
[Nexus 4 General] hdub32:
Ordered on 11/27 at 4:39 p.m. PST

Shipped email 12/7 3:01 a.m.

Scheduled for Delivery 12/10 by the end of the day in Los Angeles.

N4 came from Louisville, and is already in Ontario, CA (45 min away) , Any chance I can just go pick it up ?
[Nexus 4 General] ven4545:
cant wait for my shipping email , ordered same time but 2 devices so maybe thats why have to wait more
[Nexus 4 General] Gibsonflyingv:
I'm in the same boat as you guys if you ordered an 8GB. I have no idea if my cc was billed at all yet. Last time I checked there was nothing. My order still says Nov 27th too. I really really hope it ships next week, but I'm not feeling too good about that.
[Nexus 4 General] akshaysanwal:
This wait is killing me! Argh!
[Nexus 4 General] adulel08:
yup 8GB, im thinking it will ship on 24th
[Nexus 4 General] WhenBearsReign:
And my torchfork.
[Nexus 4 General] adidas007:
we are in the same situation. I ordered on 3rd dec at 9pm if you get any shipping mail could you please pm me ?
[Nexus 4 General] akshaysanwal:
Sure thing, could you do likewise as well?

Its ludicrous that people ordered after us got their orders shipped! Outrageous!
[Nexus 4 General] :
Here's my story,

Made an order on the 13th for two 4's and two bumpers. Then the nightmare began. Below is a very brief list of significant steps in the progress of my order. This does not include details of the numerous phone calls. Full details to follow.

Nov 13, 2012 9:48 AM - Placed my order

Nov 15, 2012 1:07 PM - email confirming backorder status & devices will ship within 3 weeks.

Nov 26, 2012 5:00 PM - email confirming devices to ship by weeks end [no later than Dec 1]

Nov 28, 2012 8:19 PM - email claiming cc info needing to be updated. confirmed cc info with provider. provider informed me that two approved authorizations have already been provided to google by them. charge should process without problem. replied to google asking if everything was ok with cc now and they said all is well.

Dec 5, 2012 9:34 PM - email claiming cc declined and requesting update. provided google with a different cc to see if that would help.

Dec 5, 2012 9:53 PM - email stating cc info was up to date and google canada will now charge cc and ship order

Dec 7, 2012 11:55 PM - I started writing this post

Have logged over 6 hours on the phone with google play and google wallet customer support during this time. Approximately 20 phone calls to try and get some answers as to why my order is being held in limbo. As of now my order sits in a "chargeable" state according to the last rep from wallet I've spoken with. According to this rep, my order has been in this state since november 26th, however nothing has been done internally with shipping from that point. Nearly 2 weeks with an authorization to charge and nothing. Unreal.

A note from my cc issuer: this is a very common issue they're having with google at this time. Apparently a pre authorization instrument is only valid for 5 business days. Therefore what has been happening is google has been requesting authorization to charge, getting said authorization, then not charging the cc for 5 days. When they do attempt to charge more than 5 days later, charge is declined because of the rules of the cc company. This is not an uncommon rule. Confirmed this with google, they are aware of this rule.

After numerous emails, countless phone calls to google play, google wallet, and my cc issuer, I've decided that I can't be the only one in this situation, so, I start digging. I find this thread. I register. I write this. I have a plan.

I am producing a document logging all phone calls and emails between myself and google play and google wallet. I will be attempting to find any and all media outlets willing to listen to stories like mine, and share. If anyone else has a similar story and would be willing to collaborate on this issue, please feel free to chime in or pm me and we can plan a course of action.

If you have received your Nexus 4 order, I'm happy for you, I wish I were in your shoes. If you have not, I feel your pain.
[Nexus 4 General] jdkoren:
What is your goal with going to the media? Quite frankly I don't think they'll pick this up as newsworthy, and if it's intended to get notice from Google, why not just send the document to them? They already know they botched things up. You and others should send them your criticisms in a constructive form (i.e. not "you tossers, you don't know what you're doing, go DIAF rabble rabble rabble") and see how receptive they are. If that fails, maybe then explore some other options.

I know it's frustrating--mine took 3 weeks, then had to have it replaced because it was damaged when it arrived--but it does a lot more good to point out what needs improvement than to try to humiliate them. So far Google seems to care about feedback for things in general, not just Android (at least that's been my experience).
[Nexus 4 General] sunsunsunsunsunsun:
I just ordered my phone last night and got a shipping time of 6-7 weeks :(

Did anyone else not receive any confirmation email in their gmail? It shows up in my google wallet properly as purchased but I got no email. Does anyone thing I should contact google about this?
[Nexus 4 General] exaybachay01:
Quick question: who is your cc company or is it a debit/cc through a banking institution (hope that makes sense), just asking to see if it is indeed a regular issue that many could be facing.

Just wanted to clarify this and separate it from my next post.
[Nexus 4 General] nokkenas:
pcledrew, please keep us updated :)

Now I wonder if my 4-5 weeks order will ever arrive. I was already charged the authorization charge and I haven't received any update regarding my order ever since I placed it :(
[Nexus 4 General] exaybachay01:
Seen variations of this but thought i would post it, I emailed google 2 days ago concerning the status of my order while sighting that other people who has ordered in the last 2 days were getting shipping confirmations:

------------------------------------------------------------------------------------------------------------------------

Orders are shipped based on the estimate in your order confirmation email. Once an order has been processed you'll receive a second ship confirmation email with your tracking number. It may take 24 hours for the package tracking to return any information for your tracking number.

If you have not received a package tracking number after the time quoted in your order confirmation email, please let us know.

According to our records, your order should ship by the evening of 19-12-2012.

Neuxs 4 backorders: Please note that the above date is based on typical shipment processing and does not apply to Nexus 4 backorders. Nexus 4 backorders are being delivered based on the order in which they were received. If you receive a shipping confirmation email, then you will be able to track your delivery.

For more information on shipping and delivery, please see this article in our help center:

http://support.google.com/googleplay/bin/answer.py?hl=en&answer=2411789.

----------------------------------------------------------------------------------------------------------------

I received the same basic email 30 minutes later with the number date changed to simply "December 19", which seemed weird, as if another person saw my email and decided to answer the exact same copy/paste form and write the date different? And are they really spouting that orders are being sent out in the order they are received? Which is even funnier since I mentioned that in my initial reply..........Anyone got any ideas? Should I call to get another run around but being adimant and try to get my shipping taken off at least, be patient and say "oh i can wait to the 17th (2day shipping) and then get pissed on the 19th" or bite the bullet and order another phone hoping it comes earlier and then forwarding my info to Google customer service showing they are incorrect.

Sorry if anything big has been covered as I was open to close today and open to close again in a few hours........let me know if people who are ordering now are having to wait or are still getting them super early....thanks

16gb 11/27 4:52pm PST, 2-3 weeker, pending on google wallet, nothing else.....just waiting
[Nexus 4 General] Deeco7:
Who is your bank issuer? HSBC, by any chance? It will help a lot if you tell us.
[Nexus 4 General] beeboss:
Looks like there is some correlation between your location and time of shipping. Me and other guy ordered same nexus 10 the same date the same time , he received it many days ago, mine is still pending, he also told me that his friend ordered the same time but to another city, and also haven't received anything

Отправлено с моего GT-I9300 через Tapatalk

---------- Post added at 01:13 PM ---------- Previous post was at 12:52 PM ----------

The theory was right guys! I cancelled my 28th order , made a new one on 7 th and 12 hours later received track ! Google you're screwing things like bad luck Brian !!!

Отправлено с моего GT-I9300 через Tapatalk
[Nexus 4 General] cyruslam:
Ordered one 16GB on 27 Nov 18:55, No news yet.

Ordered another 16GB on 7 Dec 2:13am, already got an email that the phone has been shipped out.

What logic is that?

Any chance to get compensation from Google for my 27 Nov order?
[Nexus 4 General] beeboss:
Just try cancel it from play store

Отправлено с моего GT-I9300 через Tapatalk
[Nexus 4 General] karanits:
how much time did it take your DEC 7 order to turn from pre-ordered to pending?
[Nexus 4 General] beeboss:
In my case about 6 hours, then after some time I received a track

Отправлено с моего GT-I9300 через Tapatalk
[Nexus 4 General] CrypticRook:
Is it bad that I've been following this thread even though I haven't ordered one? Was going to wait till the wait died down. Any way the point here are people really getting new orders shipped that fast? If so should I go ahead and order one?
[Nexus 4 General] adidas007:
So does that mean whoever ordered on 5,6 and 7 got their shipping mail?
[Nexus 4 General] Macintoshian:
Did you get your order number? If you do, it's better you contact google & ask about the confirmation email, If you don't have, you should seriously contact google. And also keep checking your google wallet regularly. Nothing to worry yet my friend :)
[Nexus 4 General] cpaixao:
And worked - my Dec, 07 order is shipped. Just got email notification.

I don't know if its rather gud (for me) or frustrating to know Google fail that way on its logistics (yes, that's because I also have an 28th order, pending so far and now I'll try to cancel it).
[Nexus 4 General] estallings15:
And my axe!

Ordered my Nexus 4 on the 13th. Still waiting.
[Nexus 4 General] ttilits:
guys I order on dec 5 and says it will be shipped 5-6 weeks and I received an email with my order number and no other email or notification on Google wallet. I was supposed to receive tracking or shipping notification? because I started to worried because I read people who ordered 7 dec the receive tracking email. maybe anyone can make a guide with the order process
[Nexus 4 General] karanits:
is your order status pending or pre-ordered? I am guessing it is still pre-ordered. Thats why. Its just my guess. I may be wrong
[Nexus 4 General] ttilits:
where I can see if is pre order?
[Nexus 4 General] karanits:
^^ https://play.google.com/store/account
[Nexus 4 General] conundrum4000:
I ordered mine at 943am Nov 28th -- I don't remember how many weeks the estimate was. I had just woken up. :P

Still shows as pending in Wallet.. Emailed Google and two days later got this response:

"According to our records, your order should ship by the evening of January 30."

Damn! 8 weeks?

I'm not itching that badly to get the phone now, but seeings how it will save me $45/month to switch to Straight Talk when it gets here, it's a bit costly.

Anyone have an old T-Mobile or AT&T compatible Nexus S they want to unload? :P
[Nexus 4 General] knnhzx:
whats diff between pending and preordered. both of mine is pending.
[Nexus 4 General] ttilits:
I read it so many times and I dont see the part which writes if is pre order or pending
[Nexus 4 General] deepudips:
N4 Shipped :)

Damm, Order Date: 07th Dec, 2012 fulfilled. Order has been shipped and I have the tracking number.

When do you guys think it would be delivered to me. Its to be delivered in Plano, Tx.

What happened to the 29th Order? Is Google sleeping over it?
[Nexus 4 General] estallings15:
Your order will show as complete, pending or pre-order in the list. It's right there in the list.

Ordered my Nexus 4 on the 13th. Still waiting.
[Nexus 4 General] kelmar13:
One 16gb nexus ordered on the November 27th. Estimated 4 weeks until shipping. One 16gb nexus ordered December 7th. Estimated 6-7 weeks until shipping.

Don't get me wrong. If I have to wait 4 weeks I'm fine with that.... If I get it earlier, even better.

But when the phone ordered on Dec 7th receives shipping information the SAME DAY and the one ordered first hasn't shipped!?! Yeah... there is something wrong with that.

Grrrrr.....

/rant
[Nexus 4 General] adidas007:
8gb right?
[Nexus 4 General] surferdude73:
Doubtful. estsllings15 and CTmeow are still LL. There are more I think but I can't remember who at the moment. Anyone have the old list?
[Nexus 4 General] idaadi:
what version? 8gb ? 16 gb at 10 am had 4-5 weeks shipping estimate.
[Nexus 4 General] Ibsonic:
And my fist :D:silly: i want to taste the pain.. ^^
[Nexus 4 General] rahulsampath:
Play store Date

I ordered my Nexus 4 16GB on Nov 29, I am 4-5 weeker, but today when I checked my account on play store, the date towards the order is shown as Dec 6. Does anyone know why it is showing like that
[Nexus 4 General] adidas007:
You're order will be shipped shortly

Where's my THANKS!
[Nexus 4 General] morejaylesswar:
I ordered mine yesterday at 2:50AM and woke up to this email this morning sent at 3:37AM.

I am apart of the 6 to 7 weekers. Normally, I'd be extra excited and what not because I don't have to wait that long, but after reading over hundreds of pages in this thread, I can feel why you guys are upset. I don't even know you guys, but your situations are ridiculous!

Here's to everyone else waking up to good news!

Edit: Wow, I just checked the tracking and it's in Michigan (where I live) now. Should be here Monday.
[Nexus 4 General] rahulsampath:
Hey thanks, Are you sure about it?

Was it the same way for everyone who got the shipping confirmation?
[Nexus 4 General] ttilits:
I checked again and again and I dont see it. I checked in the google wallet and the email with the order. I used the ctrl +f to be sure. :rolleyes:
[Nexus 4 General] estallings15:
Then you didn't follow the link that was posted and open it in your browser. I can't do it for you.

Ordered my Nexus 4 on the 13th. Still waiting.
[Nexus 4 General] bmoke:
Not everyone that placed a recent order has gotten lucky enough to get a shipping notice. Still, my hopes are up. I placed my order on 12/6/2012. The Playstore shows this first line of info: Order Date: December 6, 2012 5:20:38 PM UTC-5 . I have an order number. The status of the order shows Pending. The shipping estimate was 6-7 weeks, when the order was placed.
[Nexus 4 General] Clayfree:
Man I'm really sorry to hear about your order. Have you tried placing another order? I was lucky to gey my 13 th order and was glued to this thread for 3 weeks. I ordered another one for my wife on the 27th with a 2-3 week wait. Given that time frame it should ship next week of the next. Now I am seeing all the Dec 6 & 7 orders being shipped and I've realized Google and UPS have sorted nothing out since launch day. Last night I placed another order and I'm willing to bet it will ship before the 27th order.

I would suggest placing another order. It's really sad that after all the calls and emails they cannot take care of the remaining 13th orders. Their system must be way more screwed tan I ever imagined.

Good luck! Hope you get your phone soon.
[Nexus 4 General] estallings15:
I appreciate the advice. They actually charged my card on the 5th, so I haven't ordered another one due to funds. Otherwise, I most likely would. However, if the charge ends up falling off like last time, I'll cancel and re-order.

Ordered my Nexus 4 on the 13th. Still waiting.
[Nexus 4 General] DowntownJeffBrown:
And my baseball bat.

I got all you limboers backs till we all get our phones

I called a friend too he says he's busy running the country but wants his N4 and is tired of googles runaround so he's got his baseball bat at the ready.
[Nexus 4 General] josepr007:
Same here Ordered on nov 27 and it change to december 7. Status Pending.
[Nexus 4 General] taitony:
I can approve this miracle made by Google + UPS in first week of December. Less than 72 hours, they process my re-order to delivery and close this order. No pending, no hustle, no many Gmail, no call to CSR.

See attachment.
[Nexus 4 General] conundrum4000:
Yep..8gb.
[Nexus 4 General] karanits:
Ordered Dec 6 ....but no miracle for me :screwy:

Sent from my GT-I9000
[Nexus 4 General] DowntownJeffBrown:
This happens when your order gets modified meaning its moving through Googles system. This is a good thing but It may update again to Mondays date or on Tuesday to tuesdays date. Or it may never update again and go straight to shipped next. Nobody knows when your order will ship except Google when they decide to ship it. Don't try to figure out a pattern here or you will just drive yourself crazy. I tried to figure out a pattern since Nov 13 when I first ordered and the pattern is its like the lottery. But when your date changes it does mean Google has done something to your order on that date and this is always a good thing but doesn't mean your phone will ship immediately
[Nexus 4 General] Pratz1:
I wonder cancelling my 28th November (4-5 week) order and reordering now would be a wise thing to do or not? The order is still in Pending...would there be any complications in cancelling it if i try?
[Nexus 4 General] taitony:
I feel very sorry to see your 13rd order is still pending.

You should show my UPS screenshot to CSR and ask him/her why re-order in first week of December can get Nexus 4 16GB within 72 hours.
[Nexus 4 General] mrhaddan:
It could be wise. My second order from yesterday already got me a shipping email. How stupid is that? It seems many people who are ordering in the last couple days are getting theirs shipped within 24 hours.

-------------------

Nexus 4 16GB. Ordered Nov. 27 @ 5:34 PM PST. 2-3 weeker. Confirmation email received. Just waiting.

2nd Nexus 4 16GB ordered 12/7/12 @ 7:44:24 am PST. Shipping email 12/7/12
[Nexus 4 General] YankInDaSouth:
I ordered again and waited to get shipping confirmation before I canceled my first order. Once my UPS tracking number showed an origin scan I canceled my first order by clicking the link on the other email Google sent. Within minutes I got an email saying they successfully canceled the order.
[Nexus 4 General] taitony:
I do the same process as you to re-order and than cancel 27th order. Without problem for cancellation.
[Nexus 4 General] [hfm]:
I don't notice light bleed on mine. I'm not looking for it either. :)
[Nexus 4 General] exaybachay01:
What seems to be the success rate of the people who are reordering. I don't want there to be a chance of being double charged, there's that atrocious thing called "christmas" around the corner. But i am sitting here still with wallet saying 11/27 2-3 weeker, playstore saying 11/28, both pending, email to google gets auto reply of shipment going out in the order things are received and shows my date as dec 19th, so not sure.

Any suggestions? I feel like i am losing my mind.
[Nexus 4 General] Pratz1:
Ok thanks so the cancel part is not a problem, right?...i mean with my status being pending can i still cancel it? The other thing i am not sure of is to reorder it this weekend or on Monday..Google has messed it all up so bad that each step i take is a gamble now!!!
[Nexus 4 General] akashvani:
It seems like Google is shipping newly ordered 16gb. But did any 8gb ones from Nov 13 or 27 got shipped? They are forcing people to buy the 16gb ones.

My 8gb order from Nov 27 still in pending status. Will leave out as is right now. That way I'll get more time to see if this phone has any problems.
[Nexus 4 General] karanits:
i guess this is how it works. google didnt cancel a 1 day old "pre-order" but was able to do it for a 4 day old "pending". go figure
[Nexus 4 General] DowntownJeffBrown:
I got my 8gb. Got 2 of them actually one from cl one from the play store. Hope this helps.

Edit: I ordered on the 13th BTW but my order is so screwy I don't know if I'm the best example. If you have been following this thread u would see how messed up my order process was. I don't think any 8gb have been shipped recently though but I may be wrong