yashsingh1/xdaforums huggingface dataset:
[Nexus 4 General] gab_hamelin:
I'm waiting for this goy to show up. He should be there tuesday. (Canadian Est coast - batch #1)
[Nexus 4 General] lpasq:
Conspiracy theory: Google takes revenge on XDA F5ers and eBay scalper trolls known to swarm Play Store and counter with an 11:30 EST go-live to absorb spam-crash and quarantine initial transactions.
[Nexus 4 General] DroidRC1:
Put yomomma in as reference number wow! Its a mail innovations ...fail!
[Nexus 4 General] EnemyOfGlaDOS:
Your loss not theirs. :(

..and some of you guys are quite funny. All about the phone until you can't be one of the first to have it, then the phone means nothing to you lol. Not too much logic there.. :rolleyes:
[Nexus 4 General] tengen:
Wouldn't that be nice.
[Nexus 4 General] booyakasha:
If you were wondering....yeah, its too soon.
[Nexus 4 General] richteralan:
Probably those are over-sold Nexus 4s anyway...
[Nexus 4 General] dwd3885:
I have one too! Lets hope no one else in my zip is an android geeek
[Nexus 4 General] AngryRabidBadger:
Didn't you know there are people starving / dying / amputees / aids patients / zombie victims???!?!?!?!?!?

Stop your whining!!!

FEEL MY RIGHTEOUS REBUKE!

You've a right to be angry and a right to complain.

When a company drums up hype deliberately for a product (by not holding pre-orders) then the logical flipside is they need to deal with hyped up, disappointed consumers when they spectacularly drop the ball. Anyone telling you that you don't have a right to express your disdain is just hopping on their high horse for a quick ego-wank.
[Nexus 4 General] menting:
Tell them you will be using that 8GB while waiting for the 16GB, and you expect they will pay for shipping that 8GB back when you do get your 16GB, and that you will not be paying a restocking fee.
[Nexus 4 General] joeski27:
Yup, you and every other pushover who has absolutely no problem getting butt-effed by a big company when you drop big $$$ on a product. :good::good::good:
[Nexus 4 General] biggiephat:
Nope I changed it from 10/1-11/1 and it doesn't show up. It shows up on 11/1-11/16 though
[Nexus 4 General] menting:
click a couple of times. i had to do it sometimes.

edit..i just did it again, and it showed up again.
[Nexus 4 General] richteralan:
umadbleh?
[Nexus 4 General] joeski27:
Screw that, tell em to send you the 16gb and then when you receive it tell them you're KEEPING the 8gb for your troubles. Screw them.
[Nexus 4 General] pitchshifter:
i wish they were that organized!
[Nexus 4 General] MisakaImouto:
This is just getting ridiculous.
[Nexus 4 General] bizziet:
I am in Ft Lauderdale and ordered at 1148 EST. What time did you place your order? I like everyone else have had nothing since initial email.
[Nexus 4 General] Bilhouse:
Thats not a bad idea. Thankfully since i'm in the UK there is no restocking fee and the managers I spoke too all agreed they would reimburse me for the shipping costs associated with returning the 8GB unit. So I will stick with the refund and just buy it from elsewhere or wait.
[Nexus 4 General] Orion575:
Exactly !!!
[Nexus 4 General] [hfm]:
Suppose you're right, but equating it to losing property to Sandy? Yeah.. that's right on target for those people.
[Nexus 4 General] 482123:
Come on, people. It's Mail Innovations. Your package from Google will not be delivered by USPS. It's coming straight from UPS.
[Nexus 4 General] sublimnl:
This is my exact situation. I am leaving to Australia on Dec 1 and won't be back until Jan 3. I ordered 4 phones (4 separate orders) - two for my wife and I and two for family members down there that couldnt get their hands on them before they sold out down under. Now I am told that they will ship sometime in the next 3 weeks, which could mean up to a week AFTER I leave the country for a month. This really sucks - sold my N7 for nothing it seems and the resale value on my GNex is going to continue to tank. Ugh.

They cannot tell me if just some of my orders are backordered or if ALL of them are. Hopefully at least one will come (MINE MINE MINE!) before I leave the country. Guess I will wait until sometime the week after Thanksgiving before cancelling my order and HOPE for the best...I'm just not feeling that optimistic about it working out at all. :(
[Nexus 4 General] itznfb:
My issue isn't that someone go it before me. It's that there has been NO communication whatsoever. During the checkout process I was told I would have a shipping tracking number within 48 hours. I do not. My receipt says it will be delivered in 3-5 days. It will not be.

My order: Order Date: November 13, 2012 8:35:50 AM UTC-8

My receipt was in my inbox: November 13, 2012 8:56 AM UTC-8

A hold was put on my account: November 13, 2012 8:56 AM UTC-8 for $388.14

Hold was removed from my account: November 16, 2012 5:00 AM UTC-8

That is the entirety of the communication/events.

Wallet says pending and that the order was received. Play say Estimated Ship date of November 15.
[Nexus 4 General] legacygt:
This kind of confirms what I have been thinking. People who got the BO and try to cancel but cannot, the reason may be beacuse the order has already shipped.
[Nexus 4 General] apolloms:
Order Date: November 13, 2012 10:35:41 AM UTC-6

Only ordered one phone. Still says estimated ship date 11/15...... just called and they said there is no device to be attached to my account and thats what they are waiting on to ship me one...not happy at all with google.
[Nexus 4 General] pitchshifter:
why does UPS Mail Innovations sound a lot like FedEx Smartpost? (which means USPS)
[Nexus 4 General] joeski27:
How do you know what "my loss" is, are you me? Honestly ordering the N4 was a major afterthought, I was only really onboard that day for purchasing a 32gb N10, as I never really saw the N4 as that massive a jump up from my 10-month-old GNex to warrant an upgrade (the upgrade of my old GTab 10.1 to the N10 was a MUCH bigger and worthwhile jump, a no brainer). But at the last minute I figured what the hell, I try to grab a phone. So for me it isn't the disappointment of not getting a phone that I'd had a hard-on for for the last month. For me its the principle of the whole thing, and something like this has always been such a big pet peeve of mine, big companies (or even smaller ones for that matter) screwing something up, making excuses, and all the while not enough people are willing to say "no, this experience nor your explanation are good enough for me, you need to make it right".
[Nexus 4 General] AngryRabidBadger:
Replying when people complain to say "First world problems" or "There's starving kids in the world" is pathetic. This is a phone forum, people shouldn't be surprised to see phone related complaints.
[Nexus 4 General] menting:
that's not the reason.

I tried cancelling 2 hrs after i ordered it after a change of mind, and it wouldn't let me cancel.

3 days later it still has not shipped.
[Nexus 4 General] MisakaImouto:
I never got a back order email though. I've been in limbo the entire time.
[Nexus 4 General] joeski27:
Thank you, couldn't have said it better myself! :highfive:
[Nexus 4 General] zander145:
It was 12:44 when my order was placed. I know, I was late. I placed several orders before that much earlier, but none of them went through.
[Nexus 4 General] legacygt:
Google is a complete ClusterF**k
[Nexus 4 General] [hfm]:
The level of vitriol is astounding for the importance of it.
[Nexus 4 General] NexusIncarnate:
Well, I got the BO message yesterday, and UPS MyChoice isn't going to help me because I had it shipped to my work address, but I'm trying to stay positive because the hold is still on my CC. Fingers crossed. I think if the hold disappears that is the kiss of death on this shipment.
[Nexus 4 General] AmesCell:
Did you leave the box checked to have the device associated with your Google account?
[Nexus 4 General] joeski27:
Did you just try that cancellation now? Via the method provided in the infamous backorder email?
[Nexus 4 General] VoiD_Dweller:
So I bit the bullet and called the Play Order Support # and got some dull guy that informed me that within a day or two I'll get either one of two things.

1) a confirmation email that my order is shipping with a tracking number

or

2) a email stating that the order is on back order

They don't know either way anything else about my order.

I already got my back order email yesterday and wanted to see if they knew their a$$ from their elbow which they obviously don't.
[Nexus 4 General] ninjames:
UPS just dropped off my package! I AM EXCITE.
[Nexus 4 General] MisakaImouto:
I don't know what was in the back order email since I never got one. I just used the same method that I used to cancel my mistaken 8GB N4 purchase.
[Nexus 4 General] [hfm]:
Thanks Goog for the perfect image.
[Nexus 4 General] AngryRabidBadger:
The importance is relative, depends on your perspective.

That's the point of hype, it elevates the perceived performance of the item in the minds of the individuals concerned.

The amount of vitriol / elation correlates directly to the amount of hype for people let down / satisfied respectively.

In the absence of hype there would be no vitriol, but a 20 minute sell out catastrophe makes more news headlines than a well executed pre-order.
[Nexus 4 General] EnemyOfGlaDOS:
I appreciate you trying to justify your decision, I do. But you clearly stated that if you don't get what you want than you are canceling.... maybe in your eyes that's a win- I just meant your loss on getting the phone, didn't mean your loss spirituality :o
[Nexus 4 General] dagaetch:
Has anyone had the phone delivered yet WITHOUT getting a tracking number from Google? I'm holding out hope that mine will be delivered today or Monday, even though my status hasn't changed yet.
[Nexus 4 General] tawfiqmp:
lol. This just made me laugh.
[Nexus 4 General] Bronk93:
Out of curiosity, does that box have anything to do with the ordering process?
[Nexus 4 General] joeski27:
I assume its this page, which is what I had to use to cancel my doubled 32gb N10 order:

http://support.google.com/googleplay/bin/request.py?hl=en&contact_type=devices_cancel_order&rd=1
[Nexus 4 General] sublimnl:
Because thats exactly what it is: http://www.upsmailinnovations.com/support/frequentlyaskedquestions.html

"Q. Why does the Post Office have my UPS Mail Innovations package?

A. UPS Mail Innovations works with the U.S. Postal Service, providing the pick-up, processing, and interim transportation of mail, with final delivery being made by domestic and international postal services"

Good luck guys, based on my previous experience with this kind of service you can tack on an additional 2 days for USPS to get their **** together. And if you arent home then they wont leave the package and you will have to go to the Post Office the next day to pick it up yourself or wait for them to try again. Also, unlike UPS or FedEx, they will not hold the package for you until they attempt delivery at least once. This really sucks, I am on a serious timeline leaving the country for a month on Dec 1 and now I find out that their 2 day shipping is really going to be 4-5 days due to USPS involvement and I wont even be able to intercept the package at all in order to shorten time of delivery.
[Nexus 4 General] NelsonTheMoron:
Does this seem like an appropriate response to my situation as of right now? On my bank account (Chase), I checked the activities on it this morning and the pending Google transaction disappeared (as if it was denied). Now, I am starting to think this would affect when I will get the phone because I wanted it ASAP... What should I do if you were in my situation?
[Nexus 4 General] thetinguy:
Cancel your order already.
[Nexus 4 General] P00t:
Google with horrible customer service. They should all get fired and replace them with xda members!
[Nexus 4 General] jblack41510:
Stop all activities and pick it up. That's what I would do :)
[Nexus 4 General] silver91342:
Really now 72hrs in limbo? no emails (BO or shipping) wallet pending and playstore says 15 shipping. Is just sad if I get the phones and have my shipping refunded ill be sure to send this to mountain view

http://www.amazon.com/New-Product-L...qid=1353077877&sr=1-3&keywords=product+launch
[Nexus 4 General] mchimney:
So I'm not the only one still in limbo? No shipping confirmation. No backorder email. Playstore says shipping estimate Nov 15
[Nexus 4 General] ninjames:
Oh I am.
[Nexus 4 General] tawfiqmp:
You don't know this for sure. Calm down.
[Nexus 4 General] agtitan:
I feel like this is all because I didn't unclick the checkbox that says "Link Google account to this Nexus 4"...I was in such a rush to get my order to go through, I didn't uncheck the box. Dang it. I still haven't got a backorder e-mail, and my account still says shipping estimate of 11/15...YESTERDAY
[Nexus 4 General] menting:
i called google play support again just for sh*ts and giggles, and the guy that picked up the phone said they actually have no idea why the ordering system is choosing random orders to ship out while ignoring the ones that were ordered way early (i ordered 11:33am EST). He also said they're trying to sort this all out, but it's a huge mess right now.
[Nexus 4 General] coalesce:
+1 on this
[Nexus 4 General] pitchshifter:
sigh, looks like we have our own fanbois
[Nexus 4 General] goncalorob:
What's the point in living anymore if I can't get my nexus 4

/suicide

Noooooooooo! Living will states that nexus 4 to be delivered to grave site and reburied with owner

....and so the wait continues
[Nexus 4 General] dwd3885:
No dude
[Nexus 4 General] richteralan:
People mentioned that it happened before.
[Nexus 4 General] MisakaImouto:
That's the one. Probably going to have to call customer service to get this worked out. Already emailed them anyway.
[Nexus 4 General] knapz:
My order was placed late at 2:28 PM PST and I'm I'm Texas.

I got back ordered email.

Wallet still says shipping the 15.

Credit card has the full amount pending charges.

My UPS has not notified me of any label.

I DON'T WANT TO CANCEL SO I CALLED CUSTOMER SERVICE AND TOLD THEM TO NOT CHARGE ME THE TWO DAY SHIPPING CHARGE. THEY AGEED TO A SHIPPING CREDIT.
[Nexus 4 General] poopymt3g:
me too..No BO email no shipping confirmation..status still showing complete in wallet no est. shipping date
[Nexus 4 General] joeski27:
No, its not a win or a loss, since I was never as jacked up about getting this phone as so many others were (and nothing against them of course, happy for them if/when they eventually get it). But now you are phrasing my words differently, "dont get what you want" makes it seem like you are perceiving me as a whiny child, and I sincerely trust you are not doing that. Just saying if I doesn't get shipped, then I don't want to get involved any further with the stress surrounding a product that I never initially planned to order in the first place.

In a way I'm a little ticked at myself for ordering this in the first place, as now I'm set myself into a situation where I'm in a very unwanted and unsavory situation with Google's customer service/sales. Kind of like making an impulse buy at a store, something you weren't there to buy but picked it up, but then at the checkout everything goes to completely hell (long wait, then they over charge you, then screw up your credit card, then you have to deal with a horribly incompetent manager) and at that point all you want to do is just walk away. That's what I'm planning to do now, so in the end no sweat off my brow, except of course still being extremely aggravated with Google for how this has all been handled - nothing changes there!
[Nexus 4 General] jenskristian:
In about 1,5 hours it will be 3 days since I heard from Google. Still in limbo.
[Nexus 4 General] itznfb:
This service is used for people that live in an area where UPS doesn't deliver.
[Nexus 4 General] NelsonTheMoron:
To those of you that are also in limbo, what should I do at my current situation (Not sure if any of you guys suffered this)? I checked my bank account this morning only to see that the transaction from Google disappeared, as if it was denied or something like that. It was on pending for a while, but now, it's just gone. I just called up Google this morning, and they said that my order was not canceled or anything of the sort. I am extremely worried right now... What would you do in my type of situation, since knowing that calling Google will not get anything resolved?
[Nexus 4 General] siscim23:
There are probably more people in limbo than have gotten shipping notification.
[Nexus 4 General] Deeco7:
Is their any petition or complaint form setup, that I can fill?
[Nexus 4 General] joe_sun:
Man ordered an 8Gb phone at 8:34am Pacific, no email confirm, no tracking number, no back order email and only a pending charge on my card.

I'm starting to feel the frustration of their ineptitude.
[Nexus 4 General] P00t:
That's what I really wanna find out... If I don't see a box in front of my house today after work. Imma call Google to see what's up even though they will tell everyone the same answer..
[Nexus 4 General] tawfiqmp:
Eh, that's not always true either.

But, I will say that I doubt UPS will use this service for something like this. If 2-day air shipping is used, you can best believe that they'll be shipping it directly from UPS.
[Nexus 4 General] itznfb:
I honestly trying to think of a situation where are large company has handled something so simple so poorly... I can't think of a single thing other than Google's other F-ups.
[Nexus 4 General] tengen:
The real question is: will Google actually read the complaint, and if they do, would they actually care?
[Nexus 4 General] slowpc:
Just called on my dropped off charge.

They are not sure why it dropped off right now. Orders should be received sooner than we think he said . My order looked fine on their end ....

Really don't trust any of it.
[Nexus 4 General] bizziet:
SIGH, thank you though for the reply.
[Nexus 4 General] walloftext:
I have a strange situation. My phone no longer shows up on google play, under the my orders&settings. I have received the Backorder email. My charge from google dating tuesday vanished last night and was promptly replaced by a new one dating thursday. Google wallet still shows a pending charge. I emailed customer service but I think they will just give me the scripted reply. Has anybody else's device suddenly vanished on google play?

Also, off topic, first post on XDA :laugh:
[Nexus 4 General] mchimney:
Called ups to see if I have any packages otw. They said no. I assume no shipping confirmation means no device, at least in my case
[Nexus 4 General] menting:
Sony with their refurbished laptop sale 1-2 weeks ago.

HP with their touchpad being oversold

Dell with their Streak 5 being oversold.
[Nexus 4 General] florian3000:
Yo guys, I got a BO email yesterday but my phone was delivered just before!

Just joking :|
[Nexus 4 General] newbienic:
I'm in West Palm! Maybe mine is coming soon too! I haven't gotten any info at all yet though. Did Google send you the reference #?
[Nexus 4 General] itznfb:
I'm in the same boat. I'm not depending on this as a replacement though like some people. The hold on my account was released so at least I have my money back. I'm guessing that the release on the hold was either done as a maximum allotment of time from the bank or it is actually canceled on Google's end and I just won't ever hear anything from them and I'll never get the device.
[Nexus 4 General] dagaetch:
...

not funny.

...

okay maybe a little.
[Nexus 4 General] ml3000:
I have been in limbo but the charge just dropped off my account. Wtf.... I ordered at 8:32 PST too...
[Nexus 4 General] zer0sum:
There are a lot of us in the same boat, just hang out and see what happens. Don't succumb to being a whiny biatch like most others in this thread :)

I was in early and have NFI what is going on, but I am sure it will become apparent in the next day or two:

Order Date: November 13, 2012 11:32:58 AM UTC-5

Google Play Order Receipt recieved: Tue, 13 Nov 2012 08:34:08 -0800 (PST)

Google wallet shows pending

Play store shows: Shipping estimate: November 15, 2012

Charge was pending on my card but has now dissappeared
[Nexus 4 General] gbroon:
The hold will drop off automatically if final payment isn't taken within a few days. This means nothing about the order its just what happens with CC payments.
[Nexus 4 General] EnemyOfGlaDOS:
My bad.. your post matched all the other ones whining/complaining. This thread is moving like 30 pages a day and 90% of the posts are identical and say the same nonsense. "If this doesn't ship by... if I don't hear from them by... if I don't.... " I didn't see much difference in your post
[Nexus 4 General] advil0:
I'll give Google this, I like their hold music.
[Nexus 4 General] TheFiveDots:
Did it get bumped down on the list? New app installations and updates will appear above it.
[Nexus 4 General] itznfb:
I don't think any of those were of this level though. But it did remind me of the PS3 initial launch and having one of the biggest recalls in electronics history. I still don't think Sony has made a dime on PS3 sales...
[Nexus 4 General] Bronk93:
First and foremost I would take what Google Reps are saying with a grain of salt. It appears that they really have no idea what is going on OR they do and are just giving us scripted responses. I am in the same boat as you and I'm just going to make sure I have available funds in my account and wait for some type of response from Google or UPS.
[Nexus 4 General] GabrielSousa:
SPAIN is BACKORDER :(
[Nexus 4 General] snavid972:
I got the backorder email yesterday ...woke up this morning and the charge was dropped .??? I emailed them how are they going to ship mine out when they knocked off the charge? waiting reply.
[Nexus 4 General] benrees21:
Does it ship from the Play Store for us in the UK?

Because I'm a Nexus b!tch and I like to run the latest source and binaries!!
[Nexus 4 General] mk92595:
I live in Michigan
[Nexus 4 General] Red Wolf:
Yup, I am gonna do 1 or 2 day shipping as well :o
[Nexus 4 General] _guzzler_:
Anyway to avoid sales tax? GNex was close to 400$ with tax and shipping (10$).
[Nexus 4 General] darkamikaze:
So will it arrive at our door steps on the 13th? or preorders start on the 13th?
[Nexus 4 General] Plexicle:
Neither. Orders start on the 13th. If all goes well, shipping too.
[Nexus 4 General] kepapas:
This will be my first gnex 4
[Nexus 4 General] Plexicle:
It's not a gnex. :)
[Nexus 4 General] jtc276:
I wonder if there's any chance that it will be available for order before the 13th? If even just a few days. I'm leaving for vacation on the 19th, which should give me plenty of time, but I'm still worried. I'll definitely be purchasing the fastest shipping speed possible, just in case. Hopefully I'll be able to get around paying tax because I don't live in California.
[Nexus 4 General] Red Wolf:
yup it will be my first nexus, I was waiting for good nexus device but didn't liked thm. This N4 looks amazing and yeah I am planing to never use any other phone, only nexus he he he. Cause I am tired of manufacture and carriers.

Once the android update release manufacture takes few month thn carriers few month. Once I get the update grrrrrrrrrrrrrrrrr, android release another update. So basically I have to stay 6 to 8 month behind and sometimes it doesn't even happen. So going pure nexus :fingers-crossed:
[Nexus 4 General] SwimDrewid:
What type of insurance is there for devices purchased via the play store?

J.ust A. R.eally V.ery I.ntelligent S.ystem
[Nexus 4 General] KonstantinKeller:
My birthday is 3 days after orders start. I'm SO getting this phone. This will ALSO be my first Nexus device, and I couldn't be happier. Now I can't wait. Could probably get around $250 - $300 for my current T-Mobile SII.
[Nexus 4 General] FatalityBoyZahy:
Ugh! I'm really hoping I can get it on my doorstep before November 16th!
[Nexus 4 General] FISKER_Q:
If it's bought in the Play Store, then yes.
[Nexus 4 General] intern:
Damn CA sales tax. Still think I'm going to have to bite though. I want to hold off and order after I see reviews and stuff, but I don't think I'll be able to wait..
[Nexus 4 General] Zurginator:
I'm wondering if it's in my best interest to stay up all night on the 12th...