yashsingh1/xdaforums huggingface dataset:
[Nexus 4 General] DesolateEgo:
So I ordered mine on the 4th December 17:10, in UK. Order was pending and then updated to the 15th December and changed to "pre-ordered". I emailed asking when my device would be shipped and got the generic email saying it should be sent out on the 19th. Well got a shipping email this morning at 6:02am! Says it's coming from Dublin. I sure hope it's actually on it's way, still so nervous. Checked the tracking number again and it's already in Carlisle - I'm in the Scottish Borders! Good luck to everyone else still waiting on news!

Edit: Yep, knew it was too good to be true. Status was "Please Call". I called them and they said it hasn't been shipped today but they don't understand why and they'd log it for me for someone else to look into :(
[Nexus 4 General] munscd:
I am still in "pre-order" waiting for that shipping email for a 8GB. It's now been 36 days since I ordered. BBB complaint went through to Google yesterday. CC was charged (Pending) on 12/15, and Google Wallet showed this change (first change since 11/13), so I imagine it's just waiting for a shipping label to be created.

It's inspiring that there are some that are getting 16GB instead of the 8GB and I hope that happens to me. I'd gladly keep the iPhone 5 that I've been using in the interim time, but I've realized that as great of a device it is, it doesn't do all the things that the Nexus does (UI and integration with Google Services that I don't want to break away from).
[Nexus 4 General] knowmeee:
If i need to collect my nexus from a depot, do i only need to bring my licence as a ID or do i need to bring anything more?

/N
[Nexus 4 General] DowntownJeffBrown:
I've gotten to know Tom a lil bit outside of these forms and he is being completely true to himself with this. I want to talk him out of it but its his decision. It was him, me, bear, and ctmeow on the original conference call too. So he's been going at this for a while.
[Nexus 4 General] ritwaj:
Well i am 4-5 weeker(ordered on 27) just curious how many 4-5 weekers from US have received there N4 or have theirs shipped already. and how many are still waiting??:(
[Nexus 4 General] Jooztk:
Still waiting! 16gb 4-5 weeks.
[Nexus 4 General] vivek310:
me too. no information yet.
[Nexus 4 General] athani:
Same here. I'm a 4-5 weeker from 29 Nov.
[Nexus 4 General] babywarez:
I ordered a Nexus 4 and a Nexus 10 in Nov 29. Received the shipping email on 17 and Delivered yesterday (18).
[Nexus 4 General] spaceman860:
Received mine on Monday
[Nexus 4 General] rayjonesy:
Dec 12th Order, delivered on Dec 14th (16GB version)

I ordered mine on Dec 12th and later that day I received an email saying it had shipped, but it wasn't picked up until the next day.

On Dec 13th it departed Louisville, KY with the next stop was in Montgomery, AL.

It was delivered to NW Florida on the 14 via UPS 2nd Day Air.

As you can see the time said 6-7 weeks, which was BS.

I've already rooted with recovery, and for now just running franco kernel with a few custom tweaks.

Mine shipped super fast.

Order date: Dec 12, 2012 8:53:47 AM CST

Purchased from: Google, Inc.

1600 Amphitheatre Parkway

Mountain View

CA 94043 United States

Ship to:

xxxxx xxxxx

United States

Shipping Status	Quantity	Item	Price

Estimated Ship: 6-7 weeks	1	Nexus 4 (16GB)	$349.00

Shipping:	$13.99

Tax:	$20.94

Total: $383.93
[Nexus 4 General] Jooztk:
Gratz! I really hope mine ships today... PLEASE GOOGLE, PLEASE!
[Nexus 4 General] Marcusw882000:
Hopefully mine ships soon...
[Nexus 4 General] CTMeow:
Anyone know what this means? Just curious as my estimated date of delivery is gone apparently.
[Nexus 4 General] munchy_cool:
I guess you made it hold for pickup so the date must have gone ...lol
[Nexus 4 General] ciao99:
same here, 28 Nov
[Nexus 4 General] jakejm79:
My third order (4-5 week 8GB) that was placed on 11/27 arrived 2 weeks ago.
[Nexus 4 General] martinofyre:
Update: TNT delivered at 10:32 this morning, happy days. Hope it all works. Good luck everyone!
[Nexus 4 General] itpromike:
Another day, another time of waiting for an update to my order date or a shipping email. I was hoping for this thing before Christmas but now... ;-/
[Nexus 4 General] vmsein:
Same here as well. 28 Nov 4-5 weeks.
[Nexus 4 General] spacemanvt:
I ordered on 11/28 with a 4-5 week delivery. I am so dissapointed I will not be getting this before xmas. Especially since people who ordered AFTER me are already getting theres. So pissed about that.
[Nexus 4 General] las5muertas:
I have mine..
[Nexus 4 General] diablonyc2:
I think I set a Limbo world record! over 1 month since my 11/13 order and it arrived yesterday!?!?! How many 11/13 people are still left?

My BBB was responded to on Tuesday as well (early in the AM) stating they would get in touch with me soon

It seems there are RMA Limbos now....its a dance off!
[Nexus 4 General] dark alex:
Germany here...

I ordered on Tue, 4th of December and it arrived in Monday, 17th

Info: After a request Google stated they will ship it on 19th (today) but the shipped much earlier than the support said they would.
[Nexus 4 General] trueblueram:
They've got a TVC!

http://www.youtube.com/watch?feature=player_embedded&v=jsk-L1sbiGA&noredirect=1

M sure the phones used for the shoot would've been shipped off to somebody too, with the scarcity. Imagine a UPS truck waiting outside the studio to pick up the device:laugh:
[Nexus 4 General] Tominok:
Still waiting. 29 Nov 4-5 weeker.
[Nexus 4 General] ciao99:
did you contact them via email?
[Nexus 4 General] Mindfreak14:
Same Here mate..Nov 27 10.20 pm PST & status: Pre-order

Eagerly waiting.. as I hv time till this Friday!! :(

C'mon Google plzz I beg u!!!
[Nexus 4 General] ShaunMichael80:
Mine said 4-5 weeks on 27th and nothing yet :(
[Nexus 4 General] foxdigital2k2:
Nov. 27 4-5 weeker for an 8 and a 16gb still preordered from dec6 nothing else
[Nexus 4 General] ImHavenHart:
But what would you be losing out on? Bad consumer experiences like waiting forever to receive a phone and then receiving one and the speaker blows out and then waiting to receive another? I really wouldn't consider that "miss out," unless you're an emotional masochist, then yeah, you'd be missing out. Google will know that you boycotted them because you wouldn't be alone. For every one person on XDA that decides to boycott, there are tons of others around the world doing the same, there's strength in numbers. If every person felt like "it wouldn't matter," segregation would still be going on and civil rights would have made no advancements at all. Don't think boycotts work in the modern era? Think again. Nestle sure gave in in 2010, Fruit of the Loom gave into the pressure of a boycott that same year. Budweiser gave in when they were boycotted in 2011, Donna Karan in 2008, Pepsi in 2007. I could go on, huge companies, billions of dollars, but billions of who's dollars? Our dollars, we're in control, most people just sit idly by, that's the problem. I will gladly be "miss out" on future Google devices.
[Nexus 4 General] dirtyhamster73:
I'd be missing out on the phone, I do happen to think the phone is "all that". And all those negitives you stated are happening right now, normally Google cs is great, very quick, never had a problem in the past with them. They aren't going to operate like this forever. They have much to improve upon when it comes to launches, but in normal day to day business without all the fiasco, they do pretty good, imo.
[Nexus 4 General] smarki:
Hey guys, I wanted to ask what exactly is Limbo? and also, how do I know if I'm in one? because I ordered mine on the 28th, and the order only changed to preordered, and I keep seeing people with December ordered- saying they are in a Limbo
[Nexus 4 General] munchy_cool:
post 1 has the answer
[Nexus 4 General] ImHavenHart:
Your experience is very different from mine and some other people then. Even when I purchased the Nexus One, there were huge issues (http://tinyurl.com/buddtbo) and Google has been notoriously known for poor customer service in terms of devices and other things such as Adsense. You need only search "Google poor customer service" and you'll be presented with pages and pages of consumer frustration dating back several years. I've been through crap with almost every Google phone I've had, so for me enough is enough. If you've had great experience then I understand. But you should be aware that not everyone has had the same great experiences with Google as you, and thus the desire not to deal with Google devices is justified in some cases (definitely mine). So it's difficult to pass judgement on someone else's experience, since their experience may not be the same as yours.
[Nexus 4 General] dirtyhamster73:
I only just started dealing with them directly when the gnex was launched. They were right on the ball with the RMA of my gnex and n7. I'm not arguing anyone's justification. You all know what's best for you.
[Nexus 4 General] Freshly_Snipes:
You're wrong homes! Bought mine from Play... Everyone knows that.. Returned 2 so far to Tmobile. It's at their discretion. If they do it or not is purely up to them. The boxes ARE different only on the label with the UPC and IMEI part but otherwise they're both identical. I have 3 #N4's in front of me as we speak. 1 going back to normal T-Mobile Customer Care, 1 going to the T-Mobile Loyalty supervisor in Albuquerque, NM directly who sent it and the 3rd is the replacement for both. So sorry to inform you that you're wrong.

They won't do it for everyone.. But for certain cases they will and only if it's within 30 days and you both speak nicely and knowledgeable. So please don't flood them because they won't do it.

Thanks Hamster.. I got it boo :rolleyes:
[Nexus 4 General] dirtyhamster73:
Sorry. Should have kept my mouth shut :o
[Nexus 4 General] remister:
I have the box and it clearly states a $50 restocking fee. Who told you that lie?
[Nexus 4 General] dirtyhamster73:
They don't charge a restocking if the phone is defective. And he already clarified he meant $50.00
[Nexus 4 General] Freshly_Snipes:
Don't pitty pat with know it alls babe. WE know what it really is.
[Nexus 4 General] philipsim@live.com:
Did u receive ur shipping email ? i ordered on the 7th of december , 1 day after u ordered yours . :cyclops:
[Nexus 4 General] remister:
Yea, I just got my phone yesterday from GOOGLE, it seems that it has no issues.

I will need to get the box ready for the one I brought from TMOBILE. I still have the manufacturing screen protectors on it. Will they give a fuss, if I return the one I got from Google and keep the Tmobile one?
[Nexus 4 General] G1ForFun:
Did anyone else have this happen to them?

I ordered on release day...got my n4 two weeks later on Nov28th.

Today I get a charge out of nowhere on the same credit card I used to buy my n4 for $13.99 from Google.

I never received a shipping credit as was promised in the mass email. Instead I have now been charged twice for shipping.
[Nexus 4 General] mnm10387:
WOW, did you just compare someone having a hissy fit over being impatient and having a bad experience with customer service to the Civil Rights movement. You're a goddamn moron. I'm not defending anything Google has done here, but many of the complaints here have been people who are pissed about the order in which they are shipping these things. The only people who have a legitimate reason to complain are those whose shipping window has passed.
[Nexus 4 General] dirtyhamster73:
Can't help it sometimes. I also argue with crazy people, legit crazy.(no, nobody on here) That makes me crazy for arguing with a crazy person, huh? :D

---------- Post added at 11:46 AM ---------- Previous post was at 11:43 AM ----------

I haven't seen the boxes to compare, but I'm going to give a very confident "no", they won't fuss". Since you have both boxes with you do they look any different as far as distinguishing them as one being from Google and the other from T-Mobile?

We now know someone has successfully exchanged boxes. So going by that I would say you're good.

And if anything was to come it as far as them noticing they received a Google box you can always play "oopsie, I did? My bad" :)
[Nexus 4 General] Freshly_Snipes:
It came... #Bow
[Nexus 4 General] remister:
I just want to make sure, don't want to look like a dummy when I go return it. Do you think they compare the IMEI on the box and on the phone, when they scan everything?

EDIT: The boxes are totally the same, just the TMOBILE slip cover states there is a 50$ restocking sticker on it.
[Nexus 4 General] cyanide911:
I don't understand why people whose orders are well within the quoted shipping times are getting pissed. Yeah it's infuriating seeing many december orders getting shipped earlier than yours, but curse your luck, not Google.
[Nexus 4 General] boondoc:
their luck didn't send them out of order, google did. why wouldn't they be at fault?
[Nexus 4 General] dirtyhamster73:
I didn't realize you were going in to a store to return, but no matter, I really think you'll be fine. That sticker just peels right off, no? And seriously, if they do say something, you can say you bought two n4's and must have grabbed the wrong box. I know you don't want to look stupid, but saying that won't make you look dumb. But going by others experiences I think you'll be fine.

You can always call me for bail money. I'll take responsibility :D
[Nexus 4 General] Freshly_Snipes:
For people who keep speculating.. There's zero difference. Nothing about $50 anything.
[Nexus 4 General] dirtyhamster73:
I totally understand what he's saying, like you, I just want to talk him out of it :)
[Nexus 4 General] theTqM:
Yeah I dont understand the fluster either.

People need to remember for one, 8GB and 16GB are shipping at different rates, so many are comparing against unknowns.

Each country will have its own inventory quota, i.e. just because some guy in Germany got his _gb N4 sooner than expected it doesn't mean they have screwed you on your _gb US order.

Stop comparing yourselves blindly, chill out, relax, enjoy the holidays.

Patience lil'androids.
[Nexus 4 General] Eric-1987:
So you think luck is what got the shipments earlier to the select few people? Google or LG had no part in this "luck"?
[Nexus 4 General] dirtyhamster73:
If you guys aren't "understanding" the fluster, which I see no flustering going on, then you either have other phones you can use or you haven't been waiting a month/weeks.
[Nexus 4 General] theTqM:
More likely lucky clerical error than anything, but who cares while those of us waiting are still in the majority. We should be glad that at least someone is happier because of a Google/LG screw up instead of increasing irritated like most.
[Nexus 4 General] dirtyhamster73:
Are you sure it's a debit and not a credit? Go in to your original order in Google wallet, if you received the refund you'll see "Google has refunded you $13.99". If they charged you again for it you'll also be able to see that under your original order in Google wallet.
[Nexus 4 General] jellydoughnut29:
4-5 WEEKER....8G still no here. :(
[Nexus 4 General] theTqM:
I'm actually using a 'dumb phone', Sony Ericsson Hazel. I haven't been waiting over a month like some, but I have been waiting just over 3 weeks. I understand the fluster of anyone from pre-Nov 27th, but not beyond that...
[Nexus 4 General] kingwaffle:
So what is the story on RMA's? I noticed a hairline crack on the back of my phone today (It couldn't have been user error -- my phone number isn't ready to port, so I'm still rocking my gnex and the 4 has been sitting on my dresser) so I started an RMA with Google. Approx 10 minutes after the phone call, I received a UPS pre-paid label in my email and a separate email giving me instructions to order my device. The instructions instructed me to click a link and order my replacement device, but the "link" they gave me was just a hyperlink to compose a message to myself...so I have no idea what to do now.

I was going to call them after work (I did all of this during my lunch break), but if anyone could shed light on this, I'd appreciate it. The lady on the phone said the RMA would ship in "3-5 days", to which I rolled my eyes...but who knows.
[Nexus 4 General] smarki:
Haha. Sony Ericsson W705 over here :/ cant stand that phone! it doesnt even have a 3.5 mm jack :[

Really hope Google will ship it soon
[Nexus 4 General] theTqM:
*HIGH FIVE* I had a G705 before hazel.. Hazel is pretty much just a _705 with a recycled plastic case -_-*. I'm really looking forward to a 3.5mm jack, so fed up of proprietary wares.

I hope it ships soon too. I've 2 weeks left until my 8GB 4-5 week shipping range is up. More than 50% of the way there (in theory). New tech for the New Year.
[Nexus 4 General] smarki:
When did you order you Nexus? Mine is supposed to ship in 4-5 weeks too, but I ordered mine on the 28th :/
[Nexus 4 General] dirtyhamster73:
Once you call for your rma they send you a link to order it. You click on the link and proceed as if you were buying it. They send you the ups label to print for you to return the defective phone. They also told me 3-5 days for my rma, been waiting since the 1st. If you didn't get the link to order the rma they must of sent you the wrong link. You can also reply top the email that the rep sent you for your rma and tell them it's the wrong link.
[Nexus 4 General] babywarez:
Nexus 4 and Nexus 10 "Delivered"

Ordered: Nov 29

"Delivered": Dec 18

I said "delivered" because the package doesn't appear. I live in Mexico, the package was supposed to be delivered to my family's house (they live in Nogales, AZ), but they didn't received the package, they didn't find it. I would like to be there just to search the package by my own, but it isn't posible. Maybe someone of you can help me to solve this problem from Mexico. The UPS tracking website says that the package was left at front door. Why the f*** they just don't knock at the door? is that hard? I was so happy because I think I was a Nexus 4 and 10 owner. Who should I contact? Google?, UPS?... please HELP ME! I don't know what to do.

Thanks in advance, and sorry if my english is bad.
[Nexus 4 General] theTqM:
Nov 27th. 3pm. My order went from 'pending' to 'Pre-ordered' on Dec. 7th.
[Nexus 4 General] akshaysanwal:
Reading this thread lesser and lesser as each day goes by. So much win.
[Nexus 4 General] kingwaffle:
Yeah, it sounds like they screwed something up then. I got that RMA email, but the line where the link should be just has my email address. I'm assuming they had a ctrl-c/ctrl-v breakdown and they just re-pasted my email address.
[Nexus 4 General] dirtyhamster73:
You'll have to call Google and they will investigate. Then they'll send you a consent form giving them permission to remotely disable the phone, so just in case someone has it they won't be able to use it.
[Nexus 4 General] CTMeow:
Finally, my order has arrived. Haven't been home yet though, so hoping that all is well in regards to the build!
[Nexus 4 General] dirtyhamster73:
Just reply to the email, it'll go to the rep who did the rma with you. Their name isn't Richard, is it? He likes to goof things up :)

---------- Post added at 01:31 PM ---------- Previous post was at 01:29 PM ----------

Finally!!!!!! Congrats!!! Let us know how you like her :)
[Nexus 4 General] ranzzit:
My order just arrived this afternoon. I am so relieved.
[Nexus 4 General] DowntownJeffBrown:
Woot woot
[Nexus 4 General] kingwaffle:
I replied almost immediately to the email but haven't heard anything yet. I don't know how long I should wait.

And nope, it wasn't Richard. They apparently have more than 1 incompetent worker.
[Nexus 4 General] dirtyhamster73:
Could take a while, I've received responses as quick as 5 minutes after sending a reply and as long as 4 days. If by the time you get out of work you still haven't heard back, then call.
[Nexus 4 General] remister:
UPS usually knocks on doors that they deliver to. If there is no answer, if it is a house, they place it on at a safe location. If it doesn't look safe, they give you a slip notification stating that they were there, If it does seem that the package is missing, you should contact UPS and Google to see what they could do.
[Nexus 4 General] munchy_cool:
D are in touch with Richard from the play store?
[Nexus 4 General] theTqM:
Contact UPS. They'll confirm the delivery and check with the driver etc. Also UPS doesn't tend to leave packages unless it is in a secure location or signed for, but who knows in AZ. It is for UPS to prove delivery if nobody took delivery/signed for it.
[Nexus 4 General] ccgabe:
You are funny...

If nothing else it might give you a little leverage for getting a replacement phone.... Once they have your phone there is no urgency on their behalf to get you taken care off.
[Nexus 4 General] CTMeow:
I most certainly will. This last period of Canadian history couldn't be going by any slower though.
[Nexus 4 General] kingwaffle:
Got the reply. Placed my order. Estimated ship: "Less than one week".
[Nexus 4 General] ccgabe:
Right.....

I am suppose to curse my luck for Google's screwed up way of taking care of business. That is kind of moronic in my humble opinion!
[Nexus 4 General] G1ForFun:
Yeah...it subtracted from my balance. It says "Purchase" when I view the details whereas other credits would say just that "Credit".
[Nexus 4 General] cyanide911:
It wasn't selective from their part. Their system messed up or whatever happened, some people luckily got their orders much earlier than they should've. I myself am a 6-7 weeker who's order hasn't even been shipped but I'm not whining like so many people here. I know that Google is definitely going to ship it before 6-7 weeks from 6th Dec. If they don't then I'll react on this thread.

The people who got the magic shipments didn't intentionally game the system. Google didn't take bribes from them. Their inventory and database management is weak, that's all. Unexpected from a company like Google, but again, nothing to get angry about unless they go beyond their maximum time quoted to you. You bought the product *knowing* that it would be 4-5/5-6/6-7 weeks till it'll be in your hand.

---------- Post added at 01:11 AM ---------- Previous post was at 01:08 AM ----------

Nope. I think Google has straightened up their act now, I'm not expecting it before mid January.
[Nexus 4 General] dirtyhamster73:
Take that estimate with a grain of salt. Mine said the same thing. Yet here I am, 20 days later.
[Nexus 4 General] Ronaldo_9:
I got my nexus 4 today! this was the December 5th batch
[Nexus 4 General] dirtyhamster73:
Yes. Why, you want me to tell him to contact you? :D
[Nexus 4 General] abowmedia:
Day 36: I finally called in and talked to a supervisor yesterday who said he would manually push through the order and I should get a shipping confirmation as well as a call back from him. Its still early in the day I guess but so far no order confirmation and no call back. November 13th 16gb order still missing. /sigh
[Nexus 4 General] CaspaTheGhost:
Damn girl, you're still waiting?!?

Sent from my Nexus 4
[Nexus 4 General] ImHavenHart:
Grrrr. Google is still retarded I see. Tons of Nov 27ers and some Nov 13ers still waiting.

---------- Post added at 12:25 PM ---------- Previous post was at 12:23 PM ----------

Wow, sorry to hear :(. If it's any consolation, when a supervisor processed my order himself, I did receive a shipping notice afterward so hopefully you will to. Hang in there hon!
[Nexus 4 General] Advantageous:
Ordered my 16GB on November 28 at 1:13pm PST. I haven't received more than my confirmation emails.

I was quoted at 4-5 weeks and that time is just about here, so I am starting to get a little bit worried.

I was hopeful reading these threads, seeing as how the 4-5 week time limit was far away. But now I might start to freak out...

:confused:
[Nexus 4 General] boondoc:
he's UK. Dec 4th/5th is like our Nov 27th/28th
[Nexus 4 General] dirtyhamster73:
I am :( Bastards.
[Nexus 4 General] bruestle2:
As bad as I feel for the Nov 27th people, this is good news for me as a Dec 3rd orderer. I should be getting mine soon!

Edit: Nevermind, you are in the UK. This doesn't apply to me at all.