yashsingh1/xdaforums huggingface dataset:
[Nexus 4 General] enviii:
Anyone get back ordered and actually keeping their order?

I have no other option at the moment so I will.

Sent from my One X
[Nexus 4 General] joeski27:
Yeah thinking of just sticking w/ the trusty GNex now, Google just made a HUGELY bad impression on me (and most of us for that matter), real sour taste in the old yap on this one.

:good: (only put that icon in wishing it was a middle finger rather than the thumbs up...just imagine that it is)
[Nexus 4 General] dills84:
Got backordered here in MA. what a F*cking joke... good luck keeping your device play store open google! Terrible experience.
[Nexus 4 General] grkfire:
Done, hope that helps!
[Nexus 4 General] bigmase521:
****

Just got the backordered e-mail :crying:

Ordered: 11:51am EST Tuesday, received confirmation shortly afterwards. Money charged, status has been pending (and still is).

I called them a few minutes ago and the rep said "it's still being processed, we are sending shipping information out hour by hour as we receive it. What I can say from people who have called today is that those who got their orders in earlier seem to be going out today, but those who ordered later in the afternoon haven't received any information just yet. You ordered pretty early and if you haven't received anything, I think you should be good".

5 minutes later, backordered.. FURIOUS. I've had every Nexus device since the Nexus One and each ordering process w/ Google has been an absolute nightmare. Beyond pissed.
[Nexus 4 General] seltheair:
11:35 est no emails, pending in wallet, shipping Nov 15 in my orders
[Nexus 4 General] chrisnk204:
Here u go ppl **CK GOOGLE!!!! This whole event is a true turn off the sheer stupidity is mind boggling. I cant believe something i grew to love can be SOOOOOOOO ***king dumb CAN SOMEONE PLEASE GIVE ME A LEGIT REASON FOR GOOGLE REFUSING TO LET PPL PRE-ORDER PLEEEEEEEEEZ!!!
[Nexus 4 General] ghettopops:
So I just spoke with Rep for second time and he told me that people with multiple orders will be back ordered. Told me that I should get my tracking number later today and if not to call tomorrow.Hmmm
[Nexus 4 General] joeski27:
I'm definitely leaning towards telling them to shove it somewhere where there ain't no 3G reception :mad:
[Nexus 4 General] wngmv:
Nice soft button. What is the theme?
[Nexus 4 General] Jess813:
Mine does too still say Shipping Nov 15th on Google Play order status....
[Nexus 4 General] MaxCarnage:
Your avatar is quite appropriate for the occasion.
[Nexus 4 General] jblack41510:
Placed my order for 16g at 8:55am and got back order email :(
[Nexus 4 General] pitchshifter:
Looking at the galaxy note II right now...
[Nexus 4 General] Rspeters:
T-Mobile's going to be looking like a pretty good option for those people who sold their old phones already...

Sent from my Galaxy Nexus (don't count your chickens before they hatch)
[Nexus 4 General] strobex:
I ordered one 16 gb and have been backordered
[Nexus 4 General] joeski27:
Yeah and I can tell that guy he's full of crap. I only ordered one phone, and mine is currently chillin in Backordersville, USA
[Nexus 4 General] ekinnee:
I'm taking my $389 and some change and blowing it on hookers and weed.
[Nexus 4 General] djkinetic:
At this point not sure that anything the reps say has any validity
[Nexus 4 General] Simon5558:
Just updating you guys everyone in canada pretty much got the backorder notice....it doesn't bode well :(
[Nexus 4 General] DroidDavi:
no one is getting shipping emails so at this point if you havnt got shipping your back ordered

i will really be mad if the whole pre order things really mean im back ordered ive been on pre order since i bought it at 835
[Nexus 4 General] Appatar:
Damn Google

I ordered it at 8:53 PST and still delayed by 3 weeks.
[Nexus 4 General] MaxCarnage:
If history is any indicator, allowing pre-orders would not have helped the situation much.
[Nexus 4 General] alrgeez:
just got the backorder email. ordered 8.56 PST. 16gb Cali. google wallet showed pending status. google play showed est. shipping date 15th. funds were pending. damn this sucks.
[Nexus 4 General] cg9916:
Spoke to a great - no sarcasm - Google Play rep: when it's listed as 'Pending' in Google Wallet, they don't know anything, thus she had not a damn clue and she can't tell me anything. "You might get a backorder email or you might get a shipping email within 1-2 days. I know that doesn't answer your question, but it's the truth." Sounds the closest yet.
[Nexus 4 General] wngmv:
What is the 10,000th post gonna be? Back order?
[Nexus 4 General] joeski27:
Yeah, T-Mo is like "score, baby!" :laugh:
[Nexus 4 General] monster598:
Just got this....

"Thank you for your recent purchase on Google Play. Due to overwhelming demand, your Nexus 4 is on backorder and is expected to ship within three weeks. We’ll send you a notification when your order has shipped and will credit the shipping charges.

"

BOOOOO, the guy of the phone the other day said i was one of the "lucky ones" too...
[Nexus 4 General] Pvt WhoOkid:
One more copy and paste about that back order email and I'll pop. No need for 3 pages of that email! We get it already ****. BTW maybe this is a good thing, we get the second batch. Let the first batch be the test monkeys!
[Nexus 4 General] Luxferro:
I'm gonna take a wild guess, but the people who were playing the button game for hours are probably the people getting backordered. The website was heavily overloaded and it probably wasn't processing orders accurately for the amount that was in stock. Again, this is just my guess.

I got my order in right away, no button BS. No BO email so far.... so we'll see if this theory is correct, or it's just based on random shipping practices :fingers-crossed:
[Nexus 4 General] joeski27:
post #10,000 should simply say "F*** YOU GOOGLE."
[Nexus 4 General] _guzzler_:
Weird. I ordered at 9:09 Calif and I had it shipped. Was your 16 gig? I had 8.
[Nexus 4 General] Clayfree:
Everyone is b*thcing saying google should have taken per-orders. Guess what ... THEY DID! :p We're all receiving out pre-order emails now. They just haven't announced the exact release date yet!
[Nexus 4 General] codyman091286:
In the same exact boat as this guy, except I live in SC.
[Nexus 4 General] lookitzjohnny:
If this is true, that is some BS! They give us the option to order multiple devices, yet they are going to punish those who did. Hope that is not true. i will go ape**** on google.
[Nexus 4 General] Simon5558:
they backordered a whole country so i guess there's nothing they can't do...
[Nexus 4 General] strobex:
I'm back ordered and DID do the button game
[Nexus 4 General] itznfb:
So are we basically waiting for a recall announcement at this point? I can't believe it's possible that this many would be "back ordered". We are probably approaching the 50% mark of successful orders that have been changed to back ordered. That doesn't make any sense whatsoever.
[Nexus 4 General] MaxCarnage:
That could be; when I ordered it went straight through. No errors, immediate confirmation email. I have no updates on my order yet, so I remain a Schroedinger's Cat. ;)
[Nexus 4 General] mapas:
I think we should all forget about the phone and go party.

LETS ALL GO TO THE PUB AND DRINK TO FORGET (we could also meet people that are less pathetic than us)?

In the meanwhile, i'll go back to refreshing the google play order status.
[Nexus 4 General] joeski27:
Well you you could be onto something, because I was one of those a-holes playing the button game, lol. And now I'm having more fun with so many of you playing "just got my backorder email and I want to break something" game :highfive:
[Nexus 4 General] jhawkins002:
Greetings fellow Tuscaloosian! :highfive:

No alert here yet...
[Nexus 4 General] techmatlock:
Anyone know some UPS hubs in Southern California that Google stocked? My order shipped at 1:41 am last night.
[Nexus 4 General] ravi_mytouch:
Something +ve

Nice Take...
[Nexus 4 General] goldfingerfif:
I ordered 2 and sent 1 to my work and one to my house I think that's why 2 different prices (the breakdown shows tax amount different). I received a backordered email but not sure if it is because of a magical 3rd nexus showing up as well saying "pre-ordered"

I live in illinois and work in the same state
[Nexus 4 General] avehicle123:
Back ordered

I live in Indiana and got the back order email T_T
[Nexus 4 General] joeski27:
Yeah, really looking like more people were backordered than not, which is extremely weird. WTF did they do here???
[Nexus 4 General] MatUK.8:
I didn't order multiple phones but got backorder email. But oh well GS3 is good till then. Plus on the bright side maybe we will have less problems to deal with on hardware and software.
[Nexus 4 General] djsaad1:
I am starting to think that this is some type of N4 hardware issue, instead of an ordering issue. Maybe there really is something wrong with the battery.
[Nexus 4 General] monster598:
this am...i got an email from them that said..

"According to our records, your order should ship by the evening of November 15."

i guess that was a lie...
[Nexus 4 General] Clayfree:
Oh man I knew it! They sent me the email asking if I intended to order two and if they did not hear back in 24 hrs they would ship both. That delay probably threw both of my orders into the back-order category.
[Nexus 4 General] lionheart7282:
Thank you for your recent purchase on Google Play. Due to overwhelming demand, your Nexus 4 is on backorder and is expected to ship within three weeks. We’ll send you a notification when your order has shipped and will credit the shipping charges.

noooooooooooooooooooooooooo

http://www.youtube.com/watch?feature=endscreen&v=icRyczlaYCY&NR=1
[Nexus 4 General] bgaccord:
if i cancel how long does it take to get money back ?
[Nexus 4 General] joeski27:
LMAO I just noticed your sig, you've updated it to say "Phone: NOT a Nexus 4" ...hilarious.
[Nexus 4 General] cc999:
backorder

Just got the backorder notice.....

dammit

CC
[Nexus 4 General] pitchshifter:
should show up as a credit in 24 hours.
[Nexus 4 General] hotwire:
Ya i got the back ordered email as well. Play still shows shipping on the 15th wallet says pending and the money is still on hold with my bank.

So I would like to ask you all to call in and ***** and cancel your order. Show Google that your not going to take it any more. That way after all of you have canceled your order I might get mine faster then three weeks. :highfive:
[Nexus 4 General] tawfiqmp:
The last time I had to get something refunded from google, it took a month and a half, no joke. I returned the Nexus 7 and they didn't process my refund till a month and a half after they received it back because of their system being glitched. But mine was actually charged, if yours is pending, it might be 24 hours.
[Nexus 4 General] strobex:
I know it's been posted but what's number for customer support, I'm mobile and don't feel like digging
[Nexus 4 General] drspine:
Just got the back order email...... Darrrrnnnnn......
[Nexus 4 General] legacygt:
ordered 11:56 CST. Nov 13.

got confirmation email 12:13 pm CST nov 13

Got back order email today at 2:01 pm CST.

I called an hour ago also to make sure the phone would be shipped out today and the rep assured me that it would be

.......... not only should we get a shipping refund, but also free overnight shipping when it is available!!!
[Nexus 4 General] Chris_GTR1:
omg >:( i just got the backorder email. im canceling this bs.
[Nexus 4 General] MaxCarnage:
Got an email:

Thought you might want to see something different.
[Nexus 4 General] pitchshifter:
you know, it's getting pretty scary how NOT good with computers they are.
[Nexus 4 General] wngmv:
The whole back order thing is the yellow banner thing deja vu.
[Nexus 4 General] feelfreetoblameme:
Backordered in Oregon too. Order for 16GB placed at 9 55 am Pacific. Oh well, I guess that's 14 dollars saved.
[Nexus 4 General] rockr4Christ:
it seems that most of the bo people are 16gbs, right? are there any 8gb that got backordered?
[Nexus 4 General] diablonyc2:
I ordered 11:36am --- it Still says "Pre-Order" but I called Google and the manager "Michael" stated that Pre-orders will get the email. I guess they want us to wait EXTRA LONG. lol What bites is I was up all nigth waiting and once it went "live" I could not even attempt to buy it --- it ordered "by accident"! TicketMaster has a better system than this.
[Nexus 4 General] K Rich:
Yep, right here.
[Nexus 4 General] ghostrid3r:
Order Date: November 13, 2012 12:48:36 PM UTC-5

16GB N4

Florida CST

Called Google support an hour ago and was informed by a female agent that my shipment was being processed and awaiting a shipping label printout to be emailed to me later on tonight.

Google Play googleplay-device-english@google.com

4:05 PM (0 minutes ago)

to me

Thank you for your recent purchase on Google Play. Due to overwhelming demand, your Nexus 4 is on backorder and is expected to ship within three weeks. We’ll send you a notification when your order has shipped and will credit the shipping charges.

To check the status of your order at any time, visit the link below: https://wallet.google.com/manage/#transactions

If you would prefer to cancel your order, please reply to this email and our team will assist you. Or you can cancel your order using our online tool. Please follow the instructions found here:

http://support.google.com/googleplay/bin/answer.py?hl=en&answer=2423477

We apologize for any inconvenience and thank you again for your order.

Thanks,

The Google Play Team

© 2012 Google Inc. 1600 Amphitheatre Parkway, Mountain View, CA 94043

You've received this mandatory service announcement email to provide you with important information related to your purchase from Google Play.
[Nexus 4 General] xenogear74:
go the backorder, but **** it, they're paying for shipping so i don't mind waiting a little bit :)
[Nexus 4 General] Jess813:
This is sooooooo TRUE LMBO!
[Nexus 4 General] Ajfink:
Anyone looking for a dose of hypocrisy, Google operates its "Trusted Stores" program: https://www.google.com/trustedstores/

Part of the requirement is timely shipping.
[Nexus 4 General] chrisjcks:
But Google only told me 3 hours or so ago that my order had already been sent to TNT for dispatch.

NONE OF THIS MAKES SENSE TO ME.
[Nexus 4 General] tawfiqmp:
lol repped for finding htat.
[Nexus 4 General] nyyankees3511:
whats funny is someone said their phone had a build date of july. so they had four months to build and stock these phones and it was sold out within 20 minutes and now most are backordered. lol what a fail.
[Nexus 4 General] xSunny:
I ordered within the first four mins two friends who ordered hour and half later got back order emails.. Damn just gonna wait til tonight gs3 ftw for now lol
[Nexus 4 General] gbroon:
UK couldn't do this it just went to coming soon and stayed there so I doubt this happened in the UK. Could be plausible in the us/Canada though.
[Nexus 4 General] diablonyc2:
Everytime my GNex buzzes for an email its like its laughing at me! lol Still no email yet. Hoping Google CS is as clueless as their ordering process.
[Nexus 4 General] pitchshifter:
ha..nice find!
[Nexus 4 General] cocojayjay:
cha-ching £760 for 16gb on eBay...I'm selling!
[Nexus 4 General] InfinitiGuy:
I wouldn't jump to such bold statements. I haven't received any back-order email and I'm sure many others haven't either.
[Nexus 4 General] legacygt:
looks that way.... I ordered a 16 and got the back order email. shipping estimate still says nov 15.
[Nexus 4 General] K Rich:
your time will come
[Nexus 4 General] whahn1983:
So, I have another update, after received the backorder email I called the Play store. They said it looks like my order is successful and I should be receiving a tracking number today. Either the backorder email was some mass email that went to some people that it wasnt supposed to or they are not filling in the Play store employees. My guess and hope is that the email was wrong and the data they can look up at the store is more accurate.
[Nexus 4 General] gl_ix:
I ordered my 16GB at 11:44am EST, no e-mail yet, but I guess it's just a matter of time until it comes.
[Nexus 4 General] qreffie:
This basically means that we can't go by what the order status says if they're backordering people who had estimated ship dates. Maybe they are going strictly off of time which means some of the people still showing pre-ordered but ordered within the first 10-15 minutes (like me) will still get theirs shipped today or tomorrow.
[Nexus 4 General] 338lm:
I got my first order attempt to go through at 8:56 am PT, no button games, and I still got the BO email. Google still has a lot to learn about eCommerce
[Nexus 4 General] pitchshifter:
I think the play store employees don't know anything.
[Nexus 4 General] luckylui:
Black ops 2, has me in the groove for the meantime. ;)
[Nexus 4 General] richteralan:
The more I read, the more I feel inside Google is a total chaos now.
[Nexus 4 General] godman_8:
No backorder email yet, or a shipping email.

So this is how limbo feels...
[Nexus 4 General] Jess813:
NO BS i just got off the phone with a rep that told me that due to high demand they got sold out quick, and that they only had around 200 units in stock and they received around 200,000 orders instead. Again thats what the rep told me, oh also.... he said my phone could be shipping out by Monday if not within 3 weeks. I am guessing the whole Monday thing is to put people at ease while their on the phone with them, but in reality, this is not going to happen LOL
[Nexus 4 General] trillo69:
Seems like it is a generic email just to prevent themselves from legal claims. So everyone should get their phone within the next 3 weeks.

That's apparently the reply that a spanish buyer got from google play by phone.
[Nexus 4 General] Ajfink:
Totally my distraction from all of this, too.
[Nexus 4 General] PVL_93_RU:
I feel that so many people here are dissappointed and butthurt
[Nexus 4 General] Luxferro:
That was about 30 minutes after the button went live. You might have just got lucky or unlucky, depending how you want to look at it... that you didn't have to battle the add button :laugh:
[Nexus 4 General] Clayfree:
Oh man wouldn't this be par for the course! So there still may be hope for some of us.
[Nexus 4 General] pitchshifter:
More of a Borderlands 2 guy myself.
[Nexus 4 General] munchy_cool:
2 n4 16 gb backordered,

November 13, 2012 8:44:25 AM UTC-8

Google just sold out to T-Mo I guess.
[Nexus 4 General] Ricolando:
Yeah I called Google and told me I'd be getting a shipping notification and tracking number as well. The rep did mention that their site and notifications have been a complete mess, but that they can track orders on their back end. I guess I'll have to take his word on it until proven otherwise. Good thing I wasn't planning on selling my gnex until I had my Nexus 4 in my hands.
[Nexus 4 General] richteralan:
If this is true, then what a EPIC FAIL LAUNCH.
[Nexus 4 General] luckylui:
Imagine how Google feels right now ;)

Pulling hairs with the flood of cause with this and that! Ohhh man. Lol
[Nexus 4 General] kangxi:
Looks like this thread has turned into the "Backordered" thread. We need a new thread!
[Nexus 4 General] K Rich:
I think I need to take a break from this thread. My F5 button is wearing thin.
[Nexus 4 General] Deeco7:
If like of you guys are saying that the back orders have been sent to those whom have ordered more than 1 device, then why did I receive a message? I only placed an order for 1 N4.
[Nexus 4 General] bicho6:
Maybe it's just my twisted view on this, but google did F' up, yes I agree, but there is this perception that Google is God and is amazing at everything. People out there on this thread are discounting the difficulty in logistics. We take it for granted how amazing companies like Newegg and Amazon are, at just getting the product out to us when we want it. Google is a software company that clearly doesn't have a strong hold on logistics. Their play store F'd up and errored out, I get it, shame on them. But they just sold Millions of units in less then a half hour. Even there sell out experiences in the past isn't enough of a learning experience to understand and streamline logistics.

However, this still isn't an excuse for not having a pre-order or the play-store f'ing up. I'm just a guy giving you a perspective on this. It isn't easy for a company that isn't use to shipping stuff at the magnitude of something only amazon could handle to this sort of business. Lay on top of that, that google only does this a couple times a year.
[Nexus 4 General] xSunny:
Friend called Google play after Bo email got the response of shipping today
[Nexus 4 General] luckylui:
Got that too!! :)

Box or PS?
[Nexus 4 General] MewRai95:
Hm.. about to drawn myself in some APB Reloaded.. haven't played it in a while. I'll check back you you guys in a few hours and see how everything goes
[Nexus 4 General] jak3z:
1 Hour ago I got delivered my microSim card, and now I got my shipping confirmation e-mail, a 16Gb N4, as I expected the SIM card that was ordered 2 weeks ago and was out of stock got here before the phone lol.
[Nexus 4 General] Roxy:
Looking at this spreadsheet https://docs.google.com/spreadsheet/ccc?key=0Aq4kGVYfLeQZdEFFZWtiUnBaTDhQYmhJVEJlazVNRnc&pli=1#gid=0 it seems that people who ordered 15 minutes after N4 was made available are the ones getting the backordered email...
[Nexus 4 General] pitchshifter:
they should be really glad the search engine is still working because it doesn't seem like much else inside google is.
[Nexus 4 General] feelfreetoblameme:
Wait, it wasn't broken already from Tuesday? You must have got that order in early.
[Nexus 4 General] strobex:
Did you also get a backordered email? Also, what number did you call
[Nexus 4 General] pitchshifter:
you still had one after the ordering process?
[Nexus 4 General] deestroi66:
Called Google Play Store. Operator told me my waiting time is less than 5 minutes. After 30 mins, I'm still on hold.

Google can't even get it right on the phone.

Wow.
[Nexus 4 General] joeski27:
Oh yeah, like THAT makes up for this complete clusterf***. They can keep it.
[Nexus 4 General] K Rich:
I'm on a back-up keyboard.
[Nexus 4 General] Slimgym20:
Just got my back order email. Google really screwed the pooch on this, as I am sure they know know too. But it happens and I'll see you all within the next few weeks hopefully. At least I know I've got one on order and I get free shipping right?
[Nexus 4 General] heat361:
I feel bad for the xda community that got their nexus 4s backordered:(
[Nexus 4 General] Clayfree:
+1

Google very new to eCommerce when you compare them to Amazon, Apple, Newegg etc.
[Nexus 4 General] djkinetic:
There is no way in hell that google only had 200 units in stock for a nationwide launch, if thats the case someone in logistics and market research at google needs to be fired, in fact the whole deparment should if thats the case.
[Nexus 4 General] Ranguvar:
This thread is going too damn fast :p

Here's some hard data on US orders!

http://xdaforums.com/showthread.php?p=34179398
[Nexus 4 General] ny15456:
(ノ ゜Д゜)ノ ︵ ┻━┻

backorder
[Nexus 4 General] diablonyc2:
I agree...the CSR's are probably clueless. I ordered the NEXUS Q (yes...I did). I tried to cancell when I saw them for $200 on ebay and was told "It already shipped...we can't cancel". Well they never left the wharehouse! SOOOOoooo the DID finally (after 2 weeks) allow me to cancel the day BEFORE they gave everyone a free Nexus...so I lost out on that....and will probably lose out on the first batch of Nexus 4 as well!
[Nexus 4 General] FatalityBoyZahy:
Same here
[Nexus 4 General] goldfingerfif:
If it's really backordered...

https://twitter.com/goldfingerfif/status/269176983567618048
[Nexus 4 General] UberSlackr:
Birmingham AL here, and just got the Backorder for my 2 Nexus4 16GB too...

My order was placed at 11:15.

-----------

No Word/Email from google about my Nexus7 3G order though... Hope it at least arrives so I have something New to play with until the Nexus 4s here.

This is complete BS... And they are stating the "Hold" on the funds in my back are not going to be released...

So $700+ is just sitting dormant in my bank account..