yashsingh1/xdaforums huggingface dataset:
[Nexus 4 General] bydox:
I agree JamDonot. An absolute disgrace.

Not only they seem to have servers that can't handle a rush (for Christ sake, we talk about Google !), but they also seem to have very few stocks.

I tried a dozen of times to get through my order, my cart was always emptied.

When I finally found a way to keep it in my cart, impossible to go through Wallet.

I sincerely hope they will give some stocks during the day. If we have to wait 15 days to get some others and get the same mess, that would just be a huge mistake and a defeat from Google.
[Nexus 4 General] italia0101:
For anyone who ordered multi devices and didnt want them, you can cancel them in Google wallet , i canceled my nexus 10 order, as it ordered twice
[Nexus 4 General] blade_:
ordered 27th november and thought ill got it before xmas

now,i have to wait a month :(
[Nexus 4 General] genosonic:
MEMORY onsvni

Ordered Nov. 27, 8GB Nexus 4, 6-7 weeks, confirmation received on Nov. 27.

Order changed a few days ago to Dec 7, and now to Dec 28 (I realized this today).

I also see that my CC has been charged for about the same amount of the Nexus 4!

I haven't received any shipping e-mail.

Anybody knows what this means?
[Nexus 4 General] athani:
Play Store question.

I ordered a N4 on 12th Dec using a certain credit card. Now I want google to charge another card for the order. I have removed the original card from google wallet. Will this be good enough for google to ask me to update card details on wallet? Or should I report the card as lost to my Bank? But will even that work?
[Nexus 4 General] cyanide911:
Read the last few pages, this has happened to most of us. It means that we'll probably be receiving the shipping mail in a few days time. Many members here already have, some are left. There's a very slight possibility that the amount will get debited back and shipped at a later date though.
[Nexus 4 General] chronus719:
Hey guys, haven't been really keeping up with this thread lately, but has anyone else tried to get an RMA as of late? My replacement unit came with a pre-fried secure element, so I can't use Google Wallet. I tried to get a second replacement device, and they're now sending replacement requests to the fabled "specialists". I don't have much faith that I'm actually gonna hear anything back because of the previous stories of "specialists" but am wondering if anyone else has encountered this situation and been met with any progress.

Edit: Wow. It looks like they have updated their return process, as I just got a response from a Specialist named Mercedes, who provided me with the return shipping label and link for the replacement device. It was actually a pretty fast turnaround as well, about 4 hours.
[Nexus 4 General] enkur:
I just received the tracking number but there is no information on the UPS website.
[Nexus 4 General] ap1618:
I got a ship notification email, but the tracking number says not found for more than 24 hours now... has anyone else encountered this?

thanks
[Nexus 4 General] ciao99:
wait till tomorrow. they don't update on saturday and sunday ;)
[Nexus 4 General] Dimitri246:
I still haven't received any information. I called yesterday twice and they said it looks "like something is happening and it should be ready soon." But they weren't able to tell me anything useful.

---------- Post added at 11:59 PM ---------- Previous post was at 11:45 PM ----------

Those kind of jokes aren't welcome here. People (some of whom ordered before you) are pissed about the way Google has handled things. Not that they took so long, but that people aren't getting their phones in the order in which the orders were placed.
[Nexus 4 General] Flippy125:
Shut up you dirty liar :crying:
[Nexus 4 General] Orange_furball:
Sorry. I'll go share my happiness about my device being shipped somewhere other than the shipping thread.

I would just like to say that my device shipped when they said it would. And that neither I nor anyone else can control the way Google handles things. Sure they messed up in the beginning but they got their act together eventually. Should people be mad? No. They should get even by taking their business elsewhere.

Good luck to you all. I hope your devices are shipped soon. This is my farewell to the Play Store Orders and Shipping Thread. Good luck and see you in the forums. ;)

Sent from my Nexus 7
[Nexus 4 General] dirtyhamster73:
I'm happy for you furball!!! ;)
[Nexus 4 General] obsanity:
Just an update on mine. Tracking number says that it is scheduled to be deliver tomorrow Dec 31st.

Nexus 4 8GB

Order date: Nov 27, 2012 5:14:42 PM EST
[Nexus 4 General] dr.devman:
Nice!!
[Nexus 4 General] The Bownz:
I heard somewhere that UPS Should pick up the devices that were 'shipped' on saturday, and fly them out tonight? To get them ready for the trucks in the morning? Is this right, or is this coming out of thin air?
[Nexus 4 General] wilsonlam97:
Likely. UPS needs to keep up their quality of service even if it's during the holidays.

They have demands to meet and they're a huge courrier. Being lazy all of a sudden would mess up their operations.
[Nexus 4 General] theTqM:
Nobody really knows what is going on. We'll find out whats happened when our tracking numbers go active. Could still be waiting in a warehouse, but yes, for all we know they could have been on the move this entire weekend without our knowledge.
[Nexus 4 General] The Bownz:
I'm just so excited.... I've already decided If I don't get it Tomorrow, I'm not going back to school until I have my phone. XD I hope it's what it's cracked up to be.
[Nexus 4 General] mrandradej:
8GB ordered on Nov 27th at 3:38:34 PM EST

Saw a pending charge on my CC on 12/27

Received shipping e-mail on 12/28 at 6AM

It's been moving fast since

There was activity tonight, expected delivery tomorrow. Good luck to everyone ;)

Scheduled Delivery:

Monday, 12/31/2012, By End of Day

Last Location:

Arrived - Secaucus, NJ, United States, Sunday, 12/30/2012

Secaucus, NJ, United States	12/30/2012	8:21 P.M.	Arrival Scan

Parsippany, NJ, United States	12/30/2012	7:39 P.M.	Departure Scan

Newark, NJ, United States	12/29/2012	1:27 A.M.	Departure Scan

Newark, NJ, United States	12/28/2012	8:25 P.M.	Arrival Scan

Windsor Locks, CT, United States	12/28/2012	7:24 P.M.	Departure Scan

12/28/2012 6:17 P.M.	Arrival Scan

Louisville, KY, United States	12/28/2012	4:30 P.M.	Departure Scan

12/28/2012	2:42 P.M.	Origin Scan

United States	12/27/2012	11:26 A.M.	Order Processed: Ready for UPS
[Nexus 4 General] cm94178212:
Received shipping email saturday 29th. 16GB ordered december 7th.
[Nexus 4 General] 1337sause:
Still no shipping on my order. Something tells me I'm going to have to wait till the next batch :crying:
[Nexus 4 General] theTqM:
You're such a drama queen 1337sause ^.^, patience. If you don't get your shipping confirmation Monday I'll make and ship you a cardboard stand in.

But I do agree, all of this is a new brand of limbo, and it is even starting to drive me crazy. Give it another few hours and I will have memorized my tracking number.
[Nexus 4 General] Psilocin:
Those of who have received a tracking number on Friday/Saturday might not see any initial scans until midday Monday instead of tonight assuming UPS warehouses only work normal business hours. If this is the case, then looks like we probably will get our N4's on Wednesday.
[Nexus 4 General] Drzfr3shboialex:
Mine too same time lol, Union City.
[Nexus 4 General] 1337sause:
Heh heh, hopefully none of us 4-5 weekers get sent to limbo.:cowboy:
[Nexus 4 General] JGKC9AYC:
I got my notification that mine shipped out 12/28 & is scheduled to arrive 12/31.

I e-mailed customer service & asked why I didn't get Saturday delivery since I was charged for 2-day shipping, but go no reply.

Kind of aggravating, but I guess since i've waited this long, I can wait a little longer.
[Nexus 4 General] The Bownz:
I don't believe 2 day shipping normally includes Saturday delivery.:eek:
[Nexus 4 General] theTqM:
Correct... 2 day shipping officially means 2

business days

.
[Nexus 4 General] mk92595:
Saturday is a business day for USPS and FedEx but not UPS. We should get our phones Monday.
[Nexus 4 General] Drzfr3shboialex:
Ups delivers Saturday, just not with 2 day shipping. I believe for FedEx its not, atleast wasn't for me.
[Nexus 4 General] sububack:
Glad that my Device also got shipped. Please refer my sig for order date.

Scheduled For Early Delivery On:

Monday, 12/31/2012, By End of Day

Originally Scheduled For Delivery On:

Wednesday, 01/02/2013, By End of Day

Last Location:

Arrived - Richmond, VA, United States, Sunday, 12/30/2012

Hope none of the old limboers are left behind, Nov13/Nov27.

Bid farewell to this thread, now need check for manufacturing defects worried on that now.
[Nexus 4 General] vietannamese:
The latest movement for me is:

Louisville, KY, United States 12/29/2012 5:19 A.M.Departure Scan

It hasn't arrived anywhere despite it leaving KY on Saturday. Does it mean the package disappeared or just that they didn't update on Saturday?

Sent from my Nexus 7
[Nexus 4 General] nicatronTg:
I got an arrival scan tonight, even though it's a Sunday.
[Nexus 4 General] atulalvenkar:
Mine shows this since I got shipping mail. My delivery address is in Dayton, OH.

I hope it's updated by today.

Lexington, KY, United States	12/29/2012	4:23 A.M.	Departure Scan

Louisville, KY, United States	12/28/2012	1:00 P.M.	Origin Scan

United States	12/28/2012	11:29 A.M.	Order Processed: Ready for UPS
[Nexus 4 General] draikz:
UPS works Sunday night to process orders for Monday if I'm correct.
[Nexus 4 General] vietannamese:
At least I'm not alone, I guess. That's really odd that both of ours hasn't updated since departing KY... Oh well, here's to hoping we get our devices before the new year!
[Nexus 4 General] cyanide911:
Anyone else expecting a shipping mail today? My bank got charged 3-4 days ago, still no update on shipping.
[Nexus 4 General] 1337sause:
I'm on the same boat, but I'm a 4-5 weeker.
[Nexus 4 General] Garell:
me. Hopefully we will get it tmr. :)
[Nexus 4 General] dark42:
I got my shipping email with tracking number on Dec 29th, but the UPS site is still not showing ANY INFO at all for the number. It's like the package doesn't even exist. Anyone else in this situation? Is this normal? I don't think I've ever seen UPS take so long to initially scan a package. :confused:
[Nexus 4 General] expertzero1:
It means that its still at the distribution center. Ups will pick it up today
[Nexus 4 General] dark42:
Ah, I see, thanks.
[Nexus 4 General] Ichor218:
Makes three of us. Mine are also going to Dayton, OH and are in Lexington. Lexington's about two hours away from Dayton, so once it gets going it shouldn't be long.
[Nexus 4 General] rmartin0120:
UPS

Same here I got the shipping and tracking information but still did not update the status. Hopefully today i will see something different.
[Nexus 4 General] arzbhatia:
Same here. got the shipping confirmation. But can't track. Wanted to change the shipping address. I'm screwed.
[Nexus 4 General] filthykid:
Are there any people who ordered on December 3rd??? :(
[Nexus 4 General] atulalvenkar:
Finally.

Dayton, OH, United States	12/31/2012	7:21 A.M.	Out For Delivery
[Nexus 4 General] rmartin0120:
In the tracking did it show any other destinations before it said out for delivery?
[Nexus 4 General] Psilocin:
Yep. Let's hope that it delivers on Wednesday. Already bought and activated my new microsim card and ready to go.
[Nexus 4 General] atulalvenkar:
Yes it was showing departure scan in Lexington KY over the entire weekend.

Dayton, OH, United States	12/31/2012	7:21 A.M.	Out For Delivery

Lexington, KY, United States	12/29/2012	4:23 A.M.	Departure Scan

Louisville, KY, United States	12/28/2012	1:00 P.M.	Origin Scan

United States	12/28/2012	11:29 A.M.	Order Processed: Ready for UPS
[Nexus 4 General] Ichor218:
Same here!

Dayton, OH, United States	12/31/2012	7:10 A.M.	Out For Delivery
[Nexus 4 General] mk92595:
My phones out for delivery as well!
[Nexus 4 General] vietannamese:
Glad to see yours is shipping too! What great tracking, huh?

Longwood, FL, United States 12/31/2012 7:52 A.M. Out For Delivery

12/31/2012 6:00 A.M. Arrival Scan

Louisville, KY, United States 12/29/2012 5:19 A.M. Departure Scan

Louisville, KY, United States 12/28/2012 2:02 P.M. Origin Scan
[Nexus 4 General] chinthekng:
you guys are all making me jealous, ordered mine dec 6th, the charge to my card is still processing and no shipping number :(
[Nexus 4 General] jeffmhasty:
The shipping number is frustrating, to be honest. I have a tracking number for my Dec 9th order, but it still isn't active on the UPS website. It's been like this since Saturday. I thought it would show the origin scan this morning, but so far there is nothing.
[Nexus 4 General] mk92595:
You will see an update on your tracking in the afternoon.
[Nexus 4 General] Dimitri246:
I ordered on the 2nd and still have heard NOTHING since the date change on the 28th. So annoying, especially since people who ordered 5 days later have their phones out for delivery of at least a shipping notice.
[Nexus 4 General] RevoBass:
looool

all the recent charge happend in 28 of dec

well at that time my credit card was empty :D

so i think they skipped me

I contacted google and they replied "According to our records, your order should ship by the evening of January 16"

yup 16 for an order done in the 8th of dec

and what is more fantastic is that I am leaving the country in that day

should I cancel my order <<<< looooooool
[Nexus 4 General] thecj:
mine says "Delivery rescheduled due to the holiday" and is in miami, i'm so sad =(
[Nexus 4 General] Melon_Bread:
Looks like I am in the same boat as everyone else.

Ordered mine on 11/27
[Nexus 4 General] youngscarface:
No don't cancel. They don't know when it's going to ship. They tell you January 16, because they are sure it will ship before then. I called on the 28 of Dec and the lady told me 2 weeks. The next morning on the 29th I got an email with ups tracking info. My order date was Dec 3rd.
[Nexus 4 General] jellydroid13:
How can you check if your card has been charged? Will google wallet tell you or do you have to log into your credit card account and check?
[Nexus 4 General] chinthekng:
Log into my account. last time i checked the charge was still processing on dec 28th
[Nexus 4 General] rsf2:
I'm in the same boat. Ordered December 9th, date updated to the 28th and card re-charged, still no shipping email. I contacted Google support and here their response:

" Thank you for contacting Google. I understand you're concerned about the status of your order, as I would feel the same way in your situation. I will give you as much information as possible available at the moment.*

It looks as though your order is still in the processing stage. It will be charged in full once the order has shipped. You will also receive a tracking number once it has gone through. "

My guess is that either A) they ran out of supply for this batch after charging my card or B) the amount of phones they have to ship is enormous and they are still working through them.

I'm optimistically interpreting "your order is still in the processing stage" as a sign that it will ship sooner rather then later as they are processing it rather then it just being preordered. That could be pure optimism.

Hang tough everyone. The light at the end grows...
[Nexus 4 General] rsetzerr:
16Gb Nexus 4 ordered on 28 Nov, no shipping news yet... :(

Really hope they'll really ship on 2nd Jan.
[Nexus 4 General] RevoBass:
mm well it is tough decision , yet then comes the need for a case and a screen protector which will also take time

i think am going to wait until the 10 of jan and it nothing happened am going to cancel my order

maybe they want us to get frustrated so we go and buy the phone from the market !!!
[Nexus 4 General] cyanide911:
How did you get them to respond to you properly? No matter what I wrote to them all I got in response was that standard mail saying order will be shipped by mid January.
[Nexus 4 General] madflava54:
I ordered two 8GB on Nov 27. Seems like a bunch of early December order people are complaining about not receiving their phone yet. I had a 7-8 week estimate so I am not expecting the phone for another 2-3 weeks. Has everyone else who ordered late Nov. received their phone?
[Nexus 4 General] Drzfr3shboialex:
I ordered the 28th about 3:15 est and it's out for delivery.
[Nexus 4 General] filthykid:
Same here. I ordered on Dec 3rd and I ONLY have this receipt. No email. No tracking number, nothing. They even deducted the amount from my CC. wtf ?

View attachment 1606329

What should i do now, besides waiting? As in should i call or email or something?
[Nexus 4 General] Flippy125:
Have any tracking numbers been sent out today? I looked back the last few pages and nobody has said that they've gotten one yet. Really hoping that they didn't run out of stock again
[Nexus 4 General] udjat:
Finally got my UPS update:

Louisville, KY, United States	12/31/2012	10:21 A.M.	Origin Scan

BOOOO no way its showing up today. Oh well back to playing LOTRO for a day. :p
[Nexus 4 General] magen1:
today is not a public holliday but nothing happen

I hope not to be finished last on the list and having to wait for the next stock
[Nexus 4 General] filthykid:
bdw, whats with the DATE CHANGE ON 28th thingy? Think I missed it. Anyone care explaining?
[Nexus 4 General] halfatwin:
On the 28th most of us got charged and we also started receiving shipping notices
[Nexus 4 General] filthykid:
How come I havent :o .. Darn ftw google
[Nexus 4 General] bruestle2:
My tracking number just activated. Should I expect this on Jan 1st or Jan 2nd to make it to eastern PA? It went 2nd day air. This was a Dec 3rd order for those who are curious.
[Nexus 4 General] Flippy125:
UPS doesn't deliver on January 1st, so either the 2nd or 3rd
[Nexus 4 General] madflava54:
I ordered 9:47 EST so a lot of orders happened in that 6.5 hours between your and my orders. Not sure why all these early December folks are getting shipping information unless it's for the 16GB model. Seems like less 8GB models were produced.
[Nexus 4 General] theTqM:
I'm surprised that my tracking number is still inactive. This has to be the absurd shipping out ever but I know UPS is working at lowered capacity today so I guess it isn't a surprise.
[Nexus 4 General] GrumpyZombie:
Does anyone know if I could have my phone held at the warehouse and then pick it up on the 1st?
[Nexus 4 General] arpstorm:
My tracking number from early Saturday morning is still in active as well. Hopefully everyone who got a shipping email from Google over the weekend will at least have an activated tracking number sometime today.
[Nexus 4 General] theTqM:
No. All UPS facilities are closed to the public and for most services tomorrow.
[Nexus 4 General] rsf2:
If you reply to that automated response it seems to actually go to a human. It seems they have a buffer in place to where initial contact is handled automatically but replying to that automated response gets you to a person.
[Nexus 4 General] Orange_furball:
One last post. The UPS guy dropped off my phone about 20 minutes ago. Its worth the wait. Its worth it. This thing is awesome.

Good luck to everyone, the phone is worth it

Sent from my Nexus 4
[Nexus 4 General] fr8cture:
Mine is now active
[Nexus 4 General] smarki:
Hey guys, I have a question: my phone is supposed to be delivered today. Will the driver automatically update the website to delivered? Or it'll update only at the end of the day? Cuz my phone is going to a warehouse, where they suppose to forward it to my country, and I want to know about it as soon as it delivered.

Thanks!
[Nexus 4 General] genosonic:
My CC was charged some time over the weekend and the order moved to the 28th, but I haven't received any shipping email. Why Google why?
[Nexus 4 General] theTqM:
Congrats furball!
[Nexus 4 General] atulalvenkar:
I have also sent my phone to a package forwarding site borderlinx. At 7:40AM US time it said out for delivery and at 12PM it is updated as delivered.However it's not showing up currently on borderlinx. Looks like it will be updated in couple of hours.
[Nexus 4 General] smarki:
So as far as I understand it did update right away, cuz people told me UPS delivery guys are working till about 7pm. Thank you! Really hope I will be able to forward it today... Its only 20 miles from their facility lol :eek:
[Nexus 4 General] Psilocin:
My tracking just went live as well...

Louisville, KY, United States 12/31/2012 11:50 A.M.	Origin Scan

The important part is to get the package out of the warehouse today. Depending on how far away from KY you live and how busy those routes are, it should get to your local distribution center by Wednesday morning, Thursday morning at latest. All the UPS flights and trucks are still active on holidays even though they don't deliver, so I'm optimistic for Wednesday. The next couple of scans should give a more definitive estimate.
[Nexus 4 General] SteveRiley:
Same here. Mine showed "out for delivery" at 8:30 AM, then less than an hour later it changed to "delivery rescheduled." Bah, humbug. We should contact Google and get our shipping charges refunded.
[Nexus 4 General] mk92595:
Its here :)
[Nexus 4 General] smarki:
Did it automatically update your delivery details in their website?
[Nexus 4 General] Flyin18T:
I heard the truck pull up...I went to the door to meet the delivery guy so he could hand me the phone, and he still tossed it onto the front porch. Anyway, it's here and it's beautiful. Never thought it would actually happen. :good:
[Nexus 4 General] theTqM:
Finally got an origin scan... Yay for more waiting. I swear I am going to be the most patient person ever by the time this is over.

---------- Post added at 10:38 AM ---------- Previous post was at 10:37 AM ----------

lol, classic UPS.
[Nexus 4 General] soldierblue348:
...and I still have no movement.
[Nexus 4 General] genosonic:
Congrats to all of u who got your N4! Happy new year ;)
[Nexus 4 General] SteveRiley:
I called UPS customer service. They claimed the driver made a note indicating that the "receiving address was closed." What? It's a residential address, not a business. I'm open! I want my package today. The CSR sent an "urgent" note to the local facility and promised they'd call me within an hour. We'll see...
[Nexus 4 General] Wingnutt:
Morning of DEC 6th order:

Card was billed the 28th and the pre-ordered status was updated to Dec 28th

Charges are still there (a good thing me thinks) but no other info, google wallet still only shows the same thing it always has (ordered DEC 6th)

Seeing as how some people who ordered after me or on the same day are getting shipment notifications I want to be hopeful, but also seeing as how some people who ordered before me have received anything Im not too hopeful.

To answer a few of the UPS related questions I've seen asked.

Yes, you can call the nearest distribution center and have the hold it, the term is a "will call" have no idea why its called that, its just the terminology. IMPORTANT: You MUST tell them this the day BEFORE the scheduled delivery date, they load the trucks around 5am or so sometimes, if you call the day of the delivery they probably wont be able to hold it as it will already be on a truck and out for delivery. I always do a Will call, and am able to pick up my packages any time after 9am.

Second: UPS delivers until they are done, not 7pm. Granted they are usually done by then, but if your package says "out for delivery" it will be delivered, they wont just quit delivering because its 7pm.

---------- Post added at 06:50 PM ---------- Previous post was at 06:49 PM ----------

Call UPS and ask when you can come by and pick up, it will be some time after 7pm, but at least you will get it today.
[Nexus 4 General] athani:
29 Nov 4-5 weeker. Just got my 16gb N4 :)
[Nexus 4 General] ccgabe:
My phone was updated out for delivery at 7AM this morning for delivery by 5PM.

Takes much patience sitting around waiting on UPS not knowing when it will be

here since I see them in the neighborhood all hours of the day. It is like listening

to a ticking clock in a quiet room, seems to go in forever.