yashsingh1/xdaforums huggingface dataset:
[Nexus 4 General] yokken:
Just got off the phone with Google Play Support. My 16GB order is marked as Pending in Wallet, my card has been pre-auth'd, and the Play Store says shipping estimate Nov. 15th. She put me on hold twice to check into my order. She said it's showing up as a pre-order and may not ship for up to 3 weeks. She said she can waive the shipping fee. I'm f***ing pissed. I got my order in at 10:49AM CST, 14ish minutes after it went live. This is awesome. Great job Google. And to think I was so happy I actually got an order in...

I made her waive the shipping. This is BFS.
[Nexus 4 General] MewRai95:
So far I'm still pending in Wallet (complete in the Play Store) I received my order confirmation email on the first day of purchase though. Does this mean I'm in the clear until they ship or is Google tripping balls still right now?

EDIT: My backorder email just came in.. ****.
[Nexus 4 General] foxehkins:
yay.....

"Thank you for your recent purchase on Google Play. Due to overwhelming demand, your Nexus 4 is on backorder and is expected to ship within three weeks. We’ll send you a notification when your order has shipped and will credit the shipping charges."
[Nexus 4 General] tozzy:
same happened in france for a bunch of people.
[Nexus 4 General] neuty:
Wasn't that the whole point of not having pre-orders? So that things like this wouldn't happen
[Nexus 4 General] twistkick:
Really? because I just called and the guy said it should be shipped today even though I haven't received the e-mail yet. They need to get their facts straight.
[Nexus 4 General] MaxCarnage:
I don't know if I'd be leaping to that conclusion quite yet.
[Nexus 4 General] ryanbmw51:
I'm in Florida. Just got the gayest email nice ever seen in my life. Back ordered.
[Nexus 4 General] vita10gy:
Of all the companies to not understand this from, it's google. Why in the world is there ANYTHING that someone on the phone can look up about our orders that isn't somewhere on the internet side of things? If they can see it's shipped, why can't we? I realized it's not all one megalithic enterprise, but how can a company that returns every website on the internet relevant to a search in .000000001 seconds not have the computing power or programming resources needed to bridge that gap?

This came off more "nerg ragey" than I intended, it's more "i dont understand" than "me so angee!!!". The only thing that would make me upset is if I don't get one and people that ordered well after me do.* Other than that they're doing their best, and I never took the 3-5 days as some sort of crystal ball blood oath.

*Because I too could have tried to order all day until it went through. I only stopped BECAUSE it said it did.
[Nexus 4 General] enviii:
It's official. Ordered 2:15 EST and I just got a backordered e-mail just now. In the northern NJ area.
[Nexus 4 General] zrblnk:
So whos getting a note 2 just out of spite

XD
[Nexus 4 General] MaxCarnage:
Ouch, you're in Vegas? Maybe the U.S. backorder emails are coming.
[Nexus 4 General] frankied22:
I ordered mine in the U.S. and at 11:34AM EST/8:34AM PST. So far I have received no email from Google. (Notification email that the phone was ready; email that confirmed my order even though it says it send me an email on my Wallet; and no shipping notification email) It just says Pending and estimated shipping date today. If I get an email saying mine is 3 weeks back ordered I am going to be pissed. At that point I will just cancel the phone and keep my iPhone 5. I really want to switch away and go pure Android on T-Mobile, but this is just pathetic. Hopefully I will be getting a shipping notice, or a change in my Wallet status tonight, seeing as how I ordered within 2 minutes of it going live.
[Nexus 4 General] YoungAceAtlanta:
Yes all orders ship from there .. whoever said Texas proves that the reps don't know anything.
[Nexus 4 General] KentuckyHouse:
Damn...you may be the first person that's in the US to get the backordered email. FFFFFUUUUUUUUU!!!! I'm expecting that email to show up in my inbox at any moment now. :crying:
[Nexus 4 General] nazzza:
$CR&# GOOGLE

Thank you for your recent purchase on Google Play. Due to overwhelming demand, your Nexus 4 is on backorder and is expected to ship within three weeks. We’ll send you a notification when your order has shipped and will credit the shipping charges.

To check the status of your order at any time, visit the link below: https://wallet.google.com/manage/#transactions

If you would prefer to cancel your order, please reply to this email and our team will assist you. Or you can cancel your order using our online tool. Please follow the instructions found here:

http://support.google.com/googleplay/bin/answer.py?hl=en&answer=2423477

We apologize for any inconvenience and thank you again for your order.

Thanks,

The Google Play Team
[Nexus 4 General] Clayfree:
Thanks for the info. I have some old full size sims so it looks like I'll be cutting one down to save $20.

Hey maybe I should list my new micro sim on ebay to go with all those N4s for sale :laugh:
[Nexus 4 General] irishrally:
Damn that blows. Head over to tmo for the US folks.
[Nexus 4 General] ryanbmw51:
You're gonna get that email. Its gonna happen. Sorry to say. Any minute now.
[Nexus 4 General] flipao:
Attached, it is in Spanish though I'm afraid.
[Nexus 4 General] Roxy:
Wait what? you live in LV though o_o
[Nexus 4 General] neuty:
Guys im panicking

If i get that email i dont know what ill do
[Nexus 4 General] MaxCarnage:
I'll wait and get it with no shipping fee before I'll pay TMo $500.
[Nexus 4 General] mitchdickson:
It's a phone.

Sent from my iPad 4
[Nexus 4 General] foxehkins:
Yep Las Vegas. blah. Calling tmo stores and they don't even have them in store anywhere here weeeeee.
[Nexus 4 General] ddb540:
US customer here, and I got the email after originally having a posted shipping date of November 15th.

I'm partially pi$$ed, but also a bit relieved that I'll have more time to play with the N10 and Chromebook that I also ordered :)
[Nexus 4 General] luckylui:
Some of us will get it on Saturday. UPS delivers on Saturdays.
[Nexus 4 General] grkfire:
I'm scared to open any google email now....:crying:
[Nexus 4 General] joshyy_rey:
OHHHH SNAP BACK ORDERED EMAILS INVADING. maybe if i hide under my desk i wont get one?
[Nexus 4 General] haydonxda:
Time in Transit

Okay folks. If your US phone order gets shipped Thursday you can expect two day shipping to deliver it Monday. Unless you're lucky enough to live in the ground service 1-day delivery area - then you'll probably receive it Friday.

Unless Google has upgraded shipping to Next Day or Saturday delivery (exceptionally unlikely!) that's when you can expect your phones.
[Nexus 4 General] biggiephat:
I ordered around that time and all is silent. Could be good or bad in that case lol. I'll call when I'm out of work at 6 if I don't get some kind of email by then.
[Nexus 4 General] ryree0:
Order Date: November 13, 2012 8:33:46 AM UTC-8

Still haven't gotten a single email from them at all.
[Nexus 4 General] Roxy:
Ugh I hope I won't be getting that email. D:

<- Ordered at 8:35am PST
[Nexus 4 General] akkiman:
Honestly at this point I'm really frustrated, and I don't mind seeing any email.. I mean any email from Google.

My problem is that they haven't emailed me anything yet (after the 1st email)

:X
[Nexus 4 General] joshyy_rey:
when did you order?
[Nexus 4 General] Mr.Fahrenheit:
Lets start a riot?

WHO'S WITH ME?!

(/ .□.)\ ︵╰(゜Д゜)╯︵ /(.□. \)
[Nexus 4 General] jhenson496:
I just recieved a back-order e-mail 2 minutes ago. Orlando, FL here. I wonder how they determine who get's sent to back order as I had mine order and confirmation e-mail @ 12.05pm est. Very bad taste in my mouth from this!
[Nexus 4 General] MaxCarnage:
Chill, take a breath; it won't be the end of the world. Look, I ordered mine pretty early and I haven't gotten a shipping confirmation; now I am starting to think I'll get the backordered email. Lame? Yeah. Big, life-altering problem? Nah, for either of us. You'll be fine, and so will I. Think of all the fun in store for us *****ing about Google in this thread for weeks to come. ;)
[Nexus 4 General] DroidDavi:
I'm going to be overly pissed off if I get backordered

I'm in Vegas also and haven't got any info
[Nexus 4 General] tawfiqmp:
Chicago ftw.
[Nexus 4 General] il buono:
What a difference a few minutes makes. I ordered mine at 10:33AM CST and successfully got it shipped today. Definitely feel for you guys that may have to wait more.
[Nexus 4 General] kcbboy:
Just got the back order email...might have to cancel the 16
[Nexus 4 General] strobex:
Back ordered in the USA.
[Nexus 4 General] zrblnk:
still....no..email...holding on to foolish hope....
[Nexus 4 General] Strelok1987i:
Google Play rep literally JUST told me my phone was shipped even though I don't have a dispatch email. If I get a backorder email I'm raising hell.
[Nexus 4 General] grkfire:
YES!!! I fall in the 1 day zone!! Now praying I don't get the backorder email....:eek:
[Nexus 4 General] enviii:
I unfortunately live on the east coast. Google's office is a little bit out of my range. I'll be with you in spirit however.
[Nexus 4 General] jenskristian:
My order went through at 8:35AM PST. I should have been shipped by now, but I'm now just waiting for the backorder mail. Ordered the 16GB. NJ.
[Nexus 4 General] whahn1983:
Just got an email from Google, my phone is back ordered 3 weeks. Ordered at 12:20pm CST. :(
[Nexus 4 General] chrisjcks:
At least it seems like a mass-auto-generated email and not customer specific.

So, there may still be light at the end of the tunnel.

I too am confused, as the guy who chased up my order on the playstore only a few hours ago said my order had already been sent to TNT for dispatch.

He even used the words, 'I see your one of the lucky ones who got in quickly'
[Nexus 4 General] thehothit:
I'm in Central, NJ and Just received my backorder e-mail. I managed to place my order at 2:20PM EST on Tuesday after hitting F5 more than several times!

Oh well... I'll just have to wait.
[Nexus 4 General] dexter_walrus:
https://plus.google.com/105703261495436189771/posts/ZFcXFjp7c3g

Backorder in FL
[Nexus 4 General] lnfound:
Ya, not a big deal. Hopefully 2nd batch sees some improvements in the issues we've heard about to, that'll make it worth it.

Good to know the other person got shipping refunded as a sorry, I'll try to do the same.
[Nexus 4 General] aimetti:
CT , USA here

just wonderful -

Just got my email for backorder

Thank you for your recent purchase on Google Play. Due to overwhelming demand, your Nexus 4 is on backorder and is expected to ship within three weeks. We’ll send you a notification when your order has shipped and will credit the shipping charges.

To check the status of your order at any time, visit the link below: https://wallet.google.com/manage/#transactions

If you would prefer to cancel your order, please reply to this email and our team will assist you. Or you can cancel your order using our online tool. Please follow the instructions found here:

http://support.google.com/googleplay/bin/answer.py?hl=en&answer=2423477

We apologize for any inconvenience and thank you again for your order.

Thanks,

The Google Play Team
[Nexus 4 General] lukaville:
and what status of order now?
[Nexus 4 General] biggiephat:
Question is the people who got the backordered emails, did anything change on Google play or wallet? Does it say back ordered or anything?
[Nexus 4 General] vivanshah:
all these backorder emails were scaring me so I called up. I was told my order had been processed and was being shipped, and may reach friday earliest, monday latest. I should have a tracking number tonight.

i ordered at 1PM EST on tuesday.
[Nexus 4 General] svengalis:
Just got the back order email. It really no surprise to me though as I was wondering when I ordered if the order even went through even though I got a confirmation email.
[Nexus 4 General] MaxCarnage:
Time doesn't seem to be a factor; I ordered mine the exact same moment as you (10:33:29 CST) and I haven't gotten anything other than that original confirmation email on the 13th.
[Nexus 4 General] gwilkolek:
Joke

Dear Google Play this is a joke!

Guys check email I have just received from google:

Thank you for your recent purchase on Google Play. Due to overwhelming demand, your Nexus 4 is on backorder and is expected to ship within three weeks. We’ll send you a notification when your order has shipped and will credit the shipping charges.

To check the status of your order at any time, visit the link below:

If you would prefer to cancel your order, please reply to this email and our team will assist you. Or you can cancel your order using our online tool. Please follow the instructions found here:

We apologize for any inconvenience and thank you again for your order.

Thanks,

The Google Play Team

© 2012 Google Inc. 1600 Amphitheatre Parkway, Mountain View, CA 94043

You've received this mandatory service announcement email to provide you with important information related to your purchase from Google Play.

Raging!
[Nexus 4 General] glenroebuck:
if they put me on backorderd I will cancel so someone can have my spot - eff google, they can shove that nexus up their arse. Hell I will go window 8 phone and never look back.
[Nexus 4 General] grkfire:
What's the earliest time stamp out here for those that received the backorder email? I ordered at 11:50am CST and haven't receive it yet... (crossing fingers)
[Nexus 4 General] otariq:
Just got backordered email ordered around 2pm est. This is ****ing stupid now I have to wait for another 3 weeks
[Nexus 4 General] sarcosis:
In the same boat. Ordered 10 min after it went live and I'm still waiting for them to finish charging my credit card. Only hope for me now is the fact that I live in Indiana. So it could get picked up at Louisville tonight and delivered to me in the morning. If I get the back order email, I'm going to have a word with a supervisor and start sending angry emails since there are people we ordered after me and have started getting their shipments. Not cool. First and last device I'm ordering from Google during launch window, if ever.
[Nexus 4 General] cocojayjay:
9:50 PST 8gb order now showing in UPS system....Colorado
[Nexus 4 General] LucasMac:
I just got the backorder e-mail for a 16GB ordered at 2:23 PM CST on Tuesday. I'm ok with it because I was having second thoughts anyway. I was having trouble deciding between this and the HTC 8X. I think I'm going to cancel and wait for more reviews.
[Nexus 4 General] venturizhou:
Out of curiosity how many people who got the backordered e-mail selected the 16GB and how many selected the 8GB? I'm just wondering if it's leaning towards one or a mixture of both.
[Nexus 4 General] richteralan:
Again, the back order email is a lottery.

Let's see who wins the next minute!
[Nexus 4 General] rehughe:
Chicago FTW in the one day zone!!

Although I haven't received any email yet....
[Nexus 4 General] kdmcameron:
backordered

I ordered mine at 2:45EST and it went through no problem. It still says pending and they charged my card so I emailed Google and got this response....

Thank you for your recent purchase on Google Play. Due to overwhelming demand, your Nexus 4 is on backorder and is expected to ship within three weeks. We’ll send you a notification when your order has shipped and will credit the shipping charges.

To check the status of your order at any time, visit the link below:

If you would prefer to cancel your order, please reply to this email and our team will assist you. Or you can cancel your order using our online tool. Please follow the instructions found here:

We apologize for any inconvenience and thank you again for your order.

Thanks,

The Google Play Team

© 2012 Google Inc. 1600 Amphitheatre Parkway, Mountain View, CA 94043

You've received this mandatory service announcement email to provide you with important information related to your purchase from Google Play.
[Nexus 4 General] :
No change for me!

Still pending on Wallet, complete on play and money taken from my account.

Ordered 16gb at 09:55 GMT and got the delay e-mail at 19:09 GMT tonight.

UK
[Nexus 4 General] Mr.Fahrenheit:
****ing Google taunting me with their playstore junk mail!!!

LAST STRAW GOOGLE, LAST STRAW!

I'm grabbing my pitchfork...
[Nexus 4 General] svengalis:
. Nope.
[Nexus 4 General] DroidDavi:
What number is everyone calling the number given isn't working 08003286081
[Nexus 4 General] jgill9401:
ftopt poriscu

Anyone from Cali get the backorder email yet? ordered mine at 9:06 pst. no shipping conformation yet. by now i'm expecting this email to arrive soon enough
[Nexus 4 General] raptir:
I received a backorder e-mail at 2:25pm EST. I'd be willing to keep the order in, but they have not released the money from my debit card yet.
[Nexus 4 General] wngmv:
I'll restrain from commenting on this. I ordered 11:42EST and has yet to receive either tracking number nor back order email. Every I saw the email count jump my heart jumps. I guess at this point no news is good news.
[Nexus 4 General] ryanbmw51:
Doesn't it seem strange that's so many of us are getting the back order email? I am wondering if maybe Google has just realize that day won't be able to ship all of these devices on by the 15th and they are just covering their butts right now by saying it is backordered. It's just weird that it seems like so many of us are getting that email. I have a feeling that our phones will be getting send out in the next couple of days after the dust settles.

What you all think of that theory?
[Nexus 4 General] kilolum:
OMFG... I just got the same e-mail in german... I was so happy, that I was lucky and now this. Its worse than not being able to order in the beginning. It takes a lot more than "no shipping costs" to make me anything close to satisfied now. DAMN.
[Nexus 4 General] phantomevo77:
Also to that... Has anyone got their tracking number that also ordered a bumper with the phone?

If you got put on back order did you order a bumper as well?
[Nexus 4 General] soulz:
Received email at 1:13 AM - November 15

Louisville, KY, United States	11/15/2012	2:27 P.M.	Origin Scan

Putting all tables back. ┬─┬ノ( º _ ºノ)
[Nexus 4 General] joshyy_rey:
Got the email...well it's been fun guys... Maybe ill see ya around. *crawls into hole*
[Nexus 4 General] strobex:
I wonder what "within 3 weeks" means. Maybe it'll be next week! :).... Trying to be optimistic... My problem is I travel back and forth 200 miles, and don't want the phone just laying down by my apartments mailboxes for an extended period of time
[Nexus 4 General] porkchopbolt:
I'm in the UK and got the delayed for three weeks email. It wouldn't have bothered me too much but my current phone is failing me.

I'll still wait though I think. There's not any decent options here in Blighty. Carphone warehouse are extortionate.

Although there's a lingering thought in my mind saying optimus g! I just loved the nexus experience on my nexus one and really want it again. Sigh.

Sent from my ARCHOS 80G9
[Nexus 4 General] MisakaImouto:
Christ, I just wish Google would send me ANY email about my Nexus 4.
[Nexus 4 General] illmatic90:
Looks like we are lined in shooting range...dodge them bullets!
[Nexus 4 General] Clayfree:
Haha that's just what I was about to post. It's a lottery. Everyone is going to get an email, either it's a shipping confirmation or a backorder notice.

And so we wait .... :o or :crying:
[Nexus 4 General] joelshooty:
I'm surprised Google didn't improve the Play Store experience after the Nexus 7 launch fiasco.... in fact this seems to be worse. I really don't understand why they didn't do a pre-order...
[Nexus 4 General] Xeur:
In the US (Dallas) and just received the backorder mail here. I'm guessing everyone who didn't get a UPS tracking email is in the same boat.

*Shrug*.. that'll be $14 (and some change - they'd better refund the tax charged on the shipping too), that'll be going to a new case!
[Nexus 4 General] g33ked:
Just got that back order email, forget it I'm canceling my order. I'll just get one t-mo, I can use a fam member upgrade. Man I thought google would have their stuff together from nexus 7, guess not.
[Nexus 4 General] blackout203:
Ordered 16GB around 4 or 4:30 on launch day. Got the delayed email, about to cancel my order. Was nice knowin' ya.
[Nexus 4 General] enviii:
Backordered in NJ. No status change on play store or wallet. 2:15 EST.

Atleast we won't have to deal with early adopter issues.

Also, for those who monitored the Nexus 7 issue how long did it take them to restock after going out of stock? 3 weeks or less?
[Nexus 4 General] AKfortyseven:
Although i paid and they already took their money my 16 GB is on backorder

oh well
[Nexus 4 General] KentuckyHouse:
Ok, here's an idea I have (this may just be me hoping I don't get the backordered email)

Look at the map above. To anyone that's gotten the backordered email...do any of you fall in the "1 day" shipping area? My theory is that if you're in this area, you WON'T get the backordered email. Why? Because UPS's hub is in Louisville, Kentucky and it will only take a day to get anywhere in that yellow area.

The further you are outside of that "1 day" area, the higher your chances of getting backordered.

I know...it's stupid...but it's a theory...LOL. (Plus, I live in Kentucky, so I'm hoping I'm right!) :good:
[Nexus 4 General] kcls:
I haven't gotten a "Order Shipped" or a backorder email yet: am I gold or is there still a chance? I got mine at 11:45 EST.
[Nexus 4 General] MewRai95:
MFW:
[Nexus 4 General] akkiman:
Collins, fulesicle

No back order email. Not shipping email. Nothing.

I ordered at 11:56 a.m. EST.

Now I'm getting really frustrated. The google support line is also experiencing heavy call volume. Lol.
[Nexus 4 General] svengalis:
I selected the 16GB and got the back ordered email.
[Nexus 4 General] Night Galaxy:
Based on the sheer quantity of these backorder emails circulating, I think it's safe to say that many will (hopefully) be fulfilled earlier than expected.

I wouldn't be surprised if many of them went out next week. I'm hoping for you guys!!!
[Nexus 4 General] enviii:
They probably didn't take your money yet. It's still pending. Check again.
[Nexus 4 General] Roxy:
Hmmm. I have not received the backordered email... and when I sent an email to google support, I get an instant response of:

Orders are shipped within two business days of placing your order, and will be delivered upon two additional business days of processing.

According to our records, your order should ship by the evening of November 15.

Upon receiving your shipping confirmation email, you'll be given a tracking number that will assist you in determining your package's estimated delivery date. Please note that it might take up to 24 hours before the tracking number returns any information.

For more information on shipping and delivery, please see this article in our help center:

http://support.google.com/googleplay/bin/answer.py?hl=en&answer=2411789.

So... does that mean I still have hope? I ordered at 8:35am PST.
[Nexus 4 General] zippyijk:
Absolutely raging. Just got that bullsh1t email from google, 3 week delay. Well they can give me some incentive I'd they want me to wait 3 weeks when I got an email confirming my order was placed. 16gb btw.

>:(
[Nexus 4 General] intern:
If I get the backordered email there's going to be an unfortunate Play rep that'll have to listen to me rant.

I ordered at 8:32:43 AM PST and there are **** loads of people who ordered way later that have gotten shipping information. That's a complete farce.
[Nexus 4 General] Deeco7:
Was thinking of ordering a 'Micro-Sim', but then I discovered I have a 'Sim Cutter', saving me £9.99. :good:
[Nexus 4 General] gbohm:
my provider send it me for free (the micro sim)

Gesendet von meinem Nexus 7 mit Tapatalk 2
[Nexus 4 General] Deeco7:
Who's your provider? I'm with T-Mobile UK (EE).
[Nexus 4 General] B97:
Got mine from the EE store the other day for £9.99. Couldn't be bothered to cut it.
[Nexus 4 General] itsalexaye90:
Ordered my SIM from Tmo yesterday. Can't wait for it to come and order my Nexus 4
[Nexus 4 General] spvnexus:
Got my free sim replacement from giffgaff today. All set to order :)