yashsingh1/xdaforums huggingface dataset:
[Nexus 4 General] Roxy:
Pacific Time Zone :) ( PST )

And yes, I've confirmed with three different reps. ( all guys )

The female rep on the other hand... is so damn clueless. * facepalm *
[Nexus 4 General] Plexicle:
Are you saying you called Google four different times to ask the same question?

There are people with actual support issues, you know, lol.
[Nexus 4 General] Roxy:
Lol yes, I called them 4 times to ask the same question. XD I have nothing better to do atm anyway.

Besides, it doesn't seem like they're busy. My call was answered in less than a minute.
[Nexus 4 General] AngkorDeNNiS:
yesssss!

Nice, I can't wait to order one either tonight. I was originally planning to have my computer on all night with the speakers on max volume running Page Monitor. I'll still have it running though, just more sure of a time now, was expecting a 3AM/early morning or so to be honest, but midnight is great! :laugh:
[Nexus 4 General] karendar:
Screw em! We want our phones!
[Nexus 4 General] Roxy:
^ LOL.

But on a serious note - I had to confirm with several different rep so I can give you guys the correct information.

I don't want to be misleading, y'know?
[Nexus 4 General] ctowne:
Thanks a bunch!
[Nexus 4 General] B97:
Am I the only one who thinks waiting 2 days for delivery is worse than waiting a week to actually order it? :D
[Nexus 4 General] karendar:
Good idea. Sometimes false information can spread like wildfire and cause people frustrations and grief.

On a more positive note, anyone find a way to wake you up at 3 AM without waking up everyone around you? ;) Chloroform??
[Nexus 4 General] InvalidUsername:
The xda developer forum user in me thinks that it'll sell out in 3 minutes, but the average civilian in me thinks that it won't sell out at all. Supply will keep up with demand. I mean, if it really did sell out, and Google made a large number of phones to begin with, wouldn't Samsung start worrying about its relationship with Android? I'd be really worried if a central aspect of my business is now being completely undermined by the Nexus line. Lets face it, OEMs think that their modifications are what draw users to their phones instead of a rival phone. If people are clamoring to get a vanilla Android device, that would make their whole business strategy useless.
[Nexus 4 General] Maroon Mushroom:
Well we definitely appreciate you calling them to confirm.

I wonder what else will be available with it... wireless charger? that bumper case?
[Nexus 4 General] yonpa:
I'm going to take a look to my little boy that sleeps in other Room:)
[Nexus 4 General] pratopathak:
I am in Australia (its 13th Nov here already). Just spoke to Google and this was their reply:

Thank you for contacting me today. I understand that you’re having issues with wanting to know when the Nexus 4 will become available to order in Australia. I can understand how that can be of concern. I am more than happy to assist you with that today.

Unfortunately, the Nexus 4 will not become available in Australia on November 13th, 2013. Please be sure to check back daily on the Google Play store under devices for availability. Be sure to enter your email address and click 'NOTIFY ME.'

I hope that I was able to answer all of your questions and if there is anything further we can assist you with, please feel free to reply directly to this email or visit our help center.

Regards,

XYZ

The Google Play Team
[Nexus 4 General] androidsnax:
Been using a Sony Ericsson T280i for the past 2 weeks... :( I'll be up first thing in the morning to order at 8am, hopefully it's a quick delivery!
[Nexus 4 General] NexusIncarnate:
No you're not.
[Nexus 4 General] fresh_TD:
Lol..what you smoking??

Sent from my GN 2... RLTW!!
[Nexus 4 General] tengen:
Check here :) http://xdaforums.com/showthread.php?t=1996644
[Nexus 4 General] kcbboy:
I think reasonable would be waive shipping + free bumper or waive shipping and waive taxes.
[Nexus 4 General] arodhr13:
Me too what's going on? Could it be were getting our devices
[Nexus 4 General] MaxCarnage:
I'd take a free bumper. :)
[Nexus 4 General] Acuity:
In all fairness to Google, the delivery was 3-5 days. 5 business days from the release date brings us out to the end of the business day on Tuesday. While the communication from Google isn't stellar, and the Play Store status is ridiculous, they still do deserve those 5 days to get it to you.
[Nexus 4 General] bendirkss:
Your to generous
[Nexus 4 General] tengen:
Agreed. Though I still wouldn't be too happy with Google even if the phone miraculously shows up Tuesday.
[Nexus 4 General] jnewman1991:
Waive shipping, give us $10 playstore credit, and bump it to overnight. Or just let us know what is actually going on. I am fine with my phone being a little late. What I'm not okay with is constantly being lied to by the CSRs about my phone shipping out and being told that they are shipping FIFO. Nobody knows the truth about what is going on and it's not right.
[Nexus 4 General] dirtyhamster73:
If you can't handle this wait, just think of the wait you'll incur when the next batch comes and they put it back in stock again. It'll be this all over again. Hopefully they order more this time. So in reality you'll be waiting way longer if you cancel now and then decide later you want it when you see "in stock" again.
[Nexus 4 General] Mr.Fahrenheit:
Not going to happen. Their last day to ship for a Tuesday delivery was Friday.

They blew it, and now they have to compensate us for their incredible **** up.

Waive shipping + bumper or waive taxes sounds about right, considering most people here ordered first.
[Nexus 4 General] thekooliest:
It is the fourth day and we haven't even gotten an email. It will most likely ship out on the 5th business day, making it 7 business days. That's the problem.
[Nexus 4 General] FatalityBoyZahy:
Stop complaining, you paid for TWO day shipping, not overnight.
[Nexus 4 General] ryandesu:
That's not entirely true. Shipping Next Day & 2nd Day Air service through UPS doesn't make a difference if UPS gets it on Friday or Saturday.

So lets pretend they are giving more units to UPS tonight, and they could essentially get to people on Tuesday.

And then they could(should) eat it and ship out orders on Monday via Next Day Air, and they would then arrive on Tuesday as well.

If we think like this, we can ALL be disappointed on Tuesday but at least we'll be hopeful until then, might make the next couple of days better...

only not really. :highfive:
[Nexus 4 General] Novi84:
Wow, that confirms what most have been suspecting. Extremely rare in 2012 that an ordering system has this little control. Being told that the phone has shipped without me receiving any info at all doesn't really make sense... Now if it is due to my order not being connected to a phone (being legit limbo, so to speak) it'll make more sense.
[Nexus 4 General] Todd:
It is true but if it had left all ready I could of pick it up on will call on Friday or today. But now it looks like Tue by end of day... but that is in the 5 day that Google said.
[Nexus 4 General] apolloms:
so anyone else order in the first 5 minutes and not have your order date change to today?
[Nexus 4 General] Clayfree:
That would explain the blanket BO emails and general lack of communication.
[Nexus 4 General] 0.0:
me. i ordered 8:34am PST. but now im scared i dont have phones attached to my order, just like the user MaxCarnage said
[Nexus 4 General] MaxCarnage:
Well, and again this is my interpretation, they seemed kind of surprised by what they found like they had just realized this had happened. That's why I kind of thought that the date changes for a bunch of us an hour or so later might have been them fixing the problem.
[Nexus 4 General] zizo79:
lol checking out this thread while on hold with Google
[Nexus 4 General] chrisjcks:
Forget free bumpers, they wouldnt give something physical for free - even though they have well and truly messed up.

I'd settle for some extra free drive space. :)

Wouldn't cost them anything, cloud storage space is just a number to them
[Nexus 4 General] mrlase:
My order was changed within the last hour or two to Nov. 17th from Nov. 13th. Ordered at 4 PM EST, received the back order email. Google Wallet still shows the 13th, debit card has not been charged.
[Nexus 4 General] Mr.Fahrenheit:
That's wishful thinking... Although I hope you are right. I need to get this phone by Thursday morning at the latest.

Any later than that, and I'm out of town till Monday :/

What a cluster**** this is. Never again, Playstore, never again.

I hope the phone is worth the ****!
[Nexus 4 General] apolloms:
what page is that post on? havent checked the thread in like 4 hours
[Nexus 4 General] Clayfree:
Great suggestion! :good:
[Nexus 4 General] BravoMotorola:
I hate to say it but you can't get mad or blame anybody but yourself unless you get it after Tuesday. Tuesday will still be within the 3 to 5 days you agreed to. You should have been prepared for the max amount of 5 days.
[Nexus 4 General] drspine:
Thats interesting! Mine changed to 17th today with 15thy shipping... Wonder why yours reverted...

Hey guys,

How do you see if a new phone is attached to your order?
[Nexus 4 General] gl_ix:
Here in Canada we were only offered ground shipping, and for $17 + tax too. So whenever they do get around to actually handing it off to UPS, that will probably take another 4-5 business days.
[Nexus 4 General] kcbboy:
you definitely won't get it thursday since that's a holiday. Better hope it's before that.
[Nexus 4 General] dirtyhamster73:
Of course they would! They gave a whole slew of Q's out when they got delayed, and those are $300!
[Nexus 4 General] zizo79:
At this point I want trust anything a Google Play Store rep says. I was told that if I have gotten the BO email that it will ship by Monday or Tuesday
[Nexus 4 General] enviii:
I heard someone say Google gave people who got their nexus 7 orders messed up free Nexus Q's. Is that true?

Any possibility of a free product for us?

Sent from my One X
[Nexus 4 General] mengwu:
They refunded people who purchased Nexus Qs. They didn't give anything with the messed up nexus 7 orders.
[Nexus 4 General] dirtyhamster73:
100% fact they did.....It's a possibility they might give some of us bumpers but if there are none at the time of shipping then no. But honestly, I'm happy with free shipping.
[Nexus 4 General] booyakasha:
False, I was an N7 screw up too...yes I came back and ordered from Play again.
[Nexus 4 General] jnewman1991:
They refunded those who bought the Qs and then gave to them for free.
[Nexus 4 General] tengen:
That's at least partially self-serving though, since they're attempting to spur adoption of a new tech.
[Nexus 4 General] Mr.Fahrenheit:
Yeah, 3 to 5 days. Tuesday is the final day for this little contract. If I don't have the phone on Tuesday, I have EVERY right to complain. this isn't 5-7 days, they can't ship it on the 5th day.

It said 3-5 days DELIVERY not processing. Correct me if I'm wrong.
[Nexus 4 General] Trashville:
gonna wreck some **** if i dont the freakin phone by tuesdayu :cool:
[Nexus 4 General] dirtyhamster73:
Self serving or not, it was an expensive item, for free.
[Nexus 4 General] Novi84:
That is frickin hilarious! So getting the BO-mail is a good thing now? 2 hours ago, that was bad.

If that was the case, they could just update the shipping-date to Tuesday for everyone receiving that e-mail.
[Nexus 4 General] nbeebe24:
You're semi correct. I've read through the terms and they pretty much can take however long they want to process the order by saying "it's just an estimate".
[Nexus 4 General] acegolfer:
With the N7 and N4 fiasco, are you going to ever order anything from play store again?

I know I will continue to buy from PS as long as it's the cheapest option.
[Nexus 4 General] menting:
correct. So if they ship it out tomorrow and ship it using overnight shipping or 1 day shipping, they will still be on time
[Nexus 4 General] the_r2d2:
Same here!
[Nexus 4 General] hev88:
On the receipt it says "delivered in 3-5 days"... so that can be a shady way of saying it will leave them and be on the way to you in that time period. If that is what they mean i guess the whole process can take up to a week
[Nexus 4 General] booyakasha:
It should've been: place order, confirmation order, shipping email (end of day 1), tracking number activated (day 2), phone in my hand by Friday.

This launch should not have caught them off guard. Didn't I hear someone say some of these phones have summer build dates? Once the switch was flipped, and ordering went live, it should've progressed in a predictable fashion. Its not rocket science.
[Nexus 4 General] dirtyhamster73:
Yup....I was part of the N7 fiasco and this hasn't soured me at all from purchasing from Google. Maybe because I have 5 other phones to use and I don't "need" a phone....but if I was someone who needed a phone then I may have a different opinion.
[Nexus 4 General] tengen:
Personally, probably not. It may be cheaper to order from PS, but I'd rather have shelled out an extra $150 to TMobile on launch day and gotten my device immediately than be stuck waiting like this without any reliable information about my order. I'd go out and buy one right now if all the TMobile stores weren't sold out.
[Nexus 4 General] mapas:
I got the BO e-mail that also said that they will refund shipping.

I just got this morning the e-mail that my order was finally shipped!

They charged my creditcard by they also charged shipping :( (10GBP, here in UK)

Should i complain when I receive it on Monday and get the P&P back or is it within the "5 working days" ?
[Nexus 4 General] FatalityBoyZahy:
My phone is going to be here on Monday, received shipping confirmation on Friday.
[Nexus 4 General] mengwu:
To everyone who complaints

I am not sure why people are so butt hurt over this. Just wait it out, it's not that big of deal.

You can complaint here or with CSR all you want. But no amount of complaint will help google ship any faster. It will not get the chinese factory to make the phones faster, it will not make the plane carrying the phones from China to US any faster, it will not make UPS process our order/phones any faster. The phone will get here when it gets here.

If you really want your phone now, there is a super fast way. Instead of calling CSRs or endlessly complain, find a part time job this weekend. 16 hours of work at min wage will more than make up the money you need to buy it from T-mobile or someone on ebay.
[Nexus 4 General] Dr Zoidberg:
Does anyone find it ironic that Google Ads are embedded on XDA. Our collective obsession in reading this thread is actually generating revenue for them.

Damn you Google!
[Nexus 4 General] booyakasha:
Same, been through both and I'll do it again. Even though its incredibly frustrating.
[Nexus 4 General] 0.0:
my complaints are more for venting purposes. yes, its not a good thing, but i need something to help me cope. seeing ppl experiencing what im going through, it helps a little
[Nexus 4 General] 338lm:
LOL :laugh:
[Nexus 4 General] apolloms:
don't feed the troll
[Nexus 4 General] Mr.Fahrenheit:
I'm glad some of you are actually getting their orders shipped.

I was really counting on them to deliver. Sold my phone three weeks ago... Thought I'd get the N4 yesterday, now I don't even know when I'll get it. Very disheartening.
[Nexus 4 General] grubbster:
You are correct that it will do no good now. What complaining will do is let Google know that people are upset by their business practices and hopefully cause them to rethink their processes. Maybe next time this will not happen. Wishful thinking I know.
[Nexus 4 General] stumpyz9:
16 hours of work at min wage??? You must be crazy. You would bareley get $100 before taxes. I dont know how you think $100=$500. Check your math lol
[Nexus 4 General] czeph:
11:43:55 EST confirmation email, NOTHING ELSE, no back order email, no date change anywhere, same BS responses from CSR to include the generic email from Victor saying how he was glad he could help me on the phone and if I would take a survey. Limbo. It does feel as if the early orders (0-15 minutes) are getting the shaft. I should have known better after my Nexus 7 experience. Fooled me once, fooled me twice. Never again. I'd order from Dewey, Cheatem and Howe before I ordered a device from Google again!
[Nexus 4 General] mengwu:
Google play store 350 + tax + shipping

T-mobile off contract 500 + tax.

So yes, my math is a bit off. But not by that much. The point I was trying to make is that you can do something that will let you get a Nexus 4 faster. Complaining about it will not.
[Nexus 4 General] CoCoGirl886:
I see pending charges on my CC, yet I had a BO email. Does that mean I may have the item shipped like you too ...? As for shipping charges, if you receive it after Tuesday I believe you can call their refunds department for a refund.
[Nexus 4 General] dirtyhamster73:
I don't see complaining, I see venting. Personally, I like reading about others experiences, and reading about people getting their phones, seeing people get their tracking numbers and what Google tells everyone and all the different stories.....It's like reading a novel :) This thread is filed with hopes, triumphs, defeats, it gives me hope and I'm glad others are in the same boat as me :)
[Nexus 4 General] 338lm:
In some ways, I'm glad I got the BO email. At least I know I'm in the system and they are aware of my order. Without that, I'd be lost in limboland
[Nexus 4 General] FISKER_Q:
Unfortunately there were probably only 10 people who actually ordered the Nexus Q, there was no doubt that the Nexus Q itself was insanely expensive and brought almost nothing to the table.

Atleast people want the Nexus 4, which is probably why they won't be doing any sizable reimbursement of any kind, regardless of whether or not it was their fault(which it was).

The $/£9.99€ shipping fee waiver was probably just a more or less symbolic fee anyway, probably doesn't even cost them half that to ship it out.
[Nexus 4 General] grubbster:
I hope they handle their refunds better than purchases. :good:
[Nexus 4 General] Endoran:
I'm watching sex in the city with gf while reading this thread...
[Nexus 4 General] menting:
i read that as "sex in the city with gf" initially
[Nexus 4 General] rashad1:
I'm guessing you should get one within a week. I was in limbo then my Nexus 4 got shipped yesterday morning. I ordered at 11:47 AM EST
[Nexus 4 General] czeph:
Did you ever get an email from anyone or did you find out via MyUPS?
[Nexus 4 General] dirtyhamster73:
I think it was more than 10 people, but my point was Google has given something of value away...Of course I don't think they would give us all free N4's over this, I was just clarifying to someone who said Google would never give anything away that they have before.
[Nexus 4 General] stopswitch:
Money isn't an issue for some us Some of us wanted to support Google directly. At this point I would have gladly paid Amazon or Newegg way more for this phone. Only reason I don't cancel is cause T-Mobile is completely sold out EVERYWHERE.
[Nexus 4 General] Euler MD:
If only Google had pre-orders. All of this would have been resolved then.
[Nexus 4 General] Drzfr3shboialex:
Not online just in stores.
[Nexus 4 General] Hero_Guy:
Didn't work with the nexus 7
[Nexus 4 General] FISKER_Q:
Yeah of course it was more than 10 :P

I'm just saying that the situation isn't really comparable, and i think that is the context he wanted in his post.
[Nexus 4 General] rashad1:
My Google Wallet account was updated with tracking informatn then I got a shipping confirmation email shortly after. I'm sure they're not shipping anything today or tomorrow. Come Monday you should expect something
[Nexus 4 General] czeph:
Free wireless charger would be nice...
[Nexus 4 General] seriousneo:
They should have learned from their first mistake and take preorders way in advance so they would know how many devices they would need.
[Nexus 4 General] Euler MD:
A free everything would be nice too
[Nexus 4 General] mapas:
You might get it,

I got the BO e-mail that said "within 3 weeks" but they sent the phone Friday night.. (UK)

My status on the google play market was "expected delivery 15th" (till yesterday that was the 16th)
[Nexus 4 General] king314:
He said the difference, not the total price. That'd be $150 I think.
[Nexus 4 General] czeph:
Didn't expect them to ship anything today or tomorrow but an email of some kind would have been appreciated. Oh well. At least I've got a whole day of football to think about for tomorrow. Thanks for giving me a sliver of hope! More than those CSR's.
[Nexus 4 General] rashad1:
The T-Mobile on 34th between 6th & 7th in Manhattan actually still had some in stock when I went by to play with one earlier today, although they didn't have a demo unit for some reason
[Nexus 4 General] stopswitch:
West coast here buddy :)
[Nexus 4 General] dirtyhamster73:
* Didn't mean to quote you rashad, sorry*

I'm going off topic because I need some opinions....Has anyone purchased a sim adapter yet that is of good quality? I have phones that I switch back and forth from that take regular sim cards...I went to T-Mobile thinking I could just grab a micro sim and activate it with 611 when the N4 came but they don't have them, they actually cut my sim in to a micro, but the adapter they sold was junk and got caught in the sim slot of my GNex, so he refunded me. The ones I've seen on Amazon don't really have good reviews, for any of them. So has anyone already purchased an adapter? I saw a YouTube video that I will probably try, the guy makes one out of a business card and it works pretty great....a friend of mine tried it and is using it with her one x.
[Nexus 4 General] rashad1:
I would help you out if I could :)
[Nexus 4 General] Backslash10:
Just got off the phone with Google a rep told me that if you haven't received a email from Google besides the play store conformation( nexus limbo ) they will ship them out next week to you and should receive a email Monday with shipping confirmation.
[Nexus 4 General] shojus:
Just go off the phone with GP and she said that mine are "good to go" and just waiting on my shipping..... They have only said that everyday so far so I did not expect much and then she asked if I would like an e-mail confirmation that my orders ARE NOT on backorder and this is what I just received...

Thank you for contacting Google Support. I can understand how this issue could be frustrating, but I hope I am able to answer all of your questions!

Any orders that receive a shipping confirmation email by November 17th are not on backorder.

If you have any other questions/concerns, feel free to reply to this email or visit our help center at:

http://support.google.com/googleplay/bin/request.py?contact_type=contact_policy&policy=apps

Regards,

Monika

WOW so my orders are "good to go" but I have not received a shipping confirmation today... LOL This is some F'd up **** guys and gals.... There is a petition to sign in another thread so if you have not signed it then please consider. :good:

EDIT: Look at this post above mine... LMAO They will tell ya ANYTHING it seems like... smh