yashsingh1/xdaforums huggingface dataset:
[Nexus 4 General] mk92595:
I ordered a 16gb today. Hope I can get tracking soon since my 8GB order is useless.
[Nexus 4 General] NYCguy2020:
Anybody got an extra bumper for sale? PM me..Thanks!
[Nexus 4 General] dirtyhamster73:
So you mean to tell me reps can't even see what we see in our order status page???? So where do they pull the info from? The flippin sky??
[Nexus 4 General] Deeco7:
Please God, give my Nexus already! :(
[Nexus 4 General] llama_farm:
I ordered a 16GB on Nov. 27th... My order status is showing as "pre-order" in the Play Store now, but the date is December 12. I checked my credit card, which is showing a processing charge from Google for today too. Sounds like good news!

It seems like the switch from pending to pre-order might have been Google re-prioritizing orders, ensuring the orders will be shipping 'first in first out' from now on rather than 'last in first out'.
[Nexus 4 General] death5023:
i just ordered a second nexus 4 two hours ago and it already says preordered... I just think it's the new "pending"
[Nexus 4 General] Ibsonic:
Finally ! it worked :laugh: its 3 am now.. need some sleep. Thanks and let me know !

EDIT:

They have a system that is linked to the database of the information. The play store website is buggy as hell, thats a thing we know for sure now -_-
[Nexus 4 General] ImHavenHart:
Google Play shows "preorder" but Google Wallet on my phone seems to show "pending" still for mine. That's what I've noticed.

I think the reps are looking at Google Wallet.
[Nexus 4 General] DowntownJeffBrown:
Ha too funny now ups my choice sends me an email saying they are wrong about me getting my bumper today.
[Nexus 4 General] ImHavenHart:
I think they realize that lots of people are canceling so they are putting everything in "preorder" status to prevent cancellation and lock us in while they keep feeding us horse sh*t.

---------- Post added at 05:54 PM ---------- Previous post was at 05:48 PM ----------

Google should just name their next phone Google Ratchet 1 so people know what they're in for right from the jump.
[Nexus 4 General] Ibsonic:
whoott really? could u make a printscreen ?

You know, the last thing that i need from the play store is that damn bumper. Other than that, i wont buying things anymore for the next 2 years from google.. I feel like a zombie, reading those pages like 2 months long here...
[Nexus 4 General] :
Looks like I've won as well, then. It's not really lottery... they just have a list that has been scrambled to all hell. :P
[Nexus 4 General] ocula:
Could've found a better way

:( That's not the best solution for dealing with all the orders.

Honestly I think that Google should have shipped orders on a first come, first serve basis. The people who have been waiting for weeks for their N4's should be the ones that Google is shipping the phones to.

To everyone out there with an order that hasn't shipped yet, I wish you the best of luck.

For everyone who is waiting for tracking info: I got my tracking info within 12 hours of my order being listed as "shipped"
[Nexus 4 General] gregsky:
Mine says the same, I wonder what it means?
[Nexus 4 General] rootusr:
you know what? I think that ¨Pre Ordered¨ is the new ¨Pending¨

Same status here..
[Nexus 4 General] Deeco7:
I don't know what to do anymore. Nov 13
[Nexus 4 General] Jayrod1980:
Lol, dirty your last name is like the Portuguese equivalent of Smith.

I called and my orders look fine according to them. My n10 didn't process until sat which is not a business day and my n4 processed on the 6th. I'm hoping at least one goes out by tomorrow otherwise I'm waiting till next week or longer. Ill have to have my neighbor pick up my packages from my door if they go out any later than next Friday as I will be up in Rochester, NY.
[Nexus 4 General] dirtyhamster73:
It worked?? Finally!! I'm wicked sorry about that! Haaahaa! I don't deal with international stuff often on there :) I'll do it if someone on Ebay begs and pleads for me to ship to them. Thank You! More info tomorrow when it goes out.
[Nexus 4 General] rahulsampath:
Hey, if anyone has an extra bumper case and is willing to sell it. Please PM me :fingers-crossed:
[Nexus 4 General] lanman2k:
I got refunded my $13.99 today from the Nov 13 order.
[Nexus 4 General] dirtyhamster73:
I'm seeing them really cheap on Ebay, $40, $50, a few $70 best offers.

There was a few $34 but they look to be gone. :(
[Nexus 4 General] Ibsonic:
yaaayyy ! really ur an angel ! :victory: sorry to bother you with this but i really need that damn bumper... and you dirty, you made my day ! :p
[Nexus 4 General] ImHavenHart:
Now the 5th friend of mine who ordered AFTER me received their phone today. I'd had it. I called and went HAM on the supervisor. He placed me on hold for several minutes and returned saying that he personally went ahead and processed my order and that I should receive a shipping notice within minutes. Guess what. 10 minutes later I had a shipping notice and my order now says "completed." Shazaam. Good luck everyone. I'm out <3
[Nexus 4 General] estallings15:
If this true, you are the BAMF of the day.

Ordered my Nexus 4 on the 13th. Still waiting.
[Nexus 4 General] dirtyhamster73:
Good grief, I can't believe I did that! Haaaahaa! I didn't realize it made it in the screen shot! Haaahaa! Can't stop laughing! Didn't really care, I mean, what could you guys possibly do with an address and phone number? Don't answer that....don't want to know :)
[Nexus 4 General] PaisanNYC:
Oh you New Englanders and your funny language!
[Nexus 4 General] Clayfree:
I hate to say it but I think you should place another order and see if it ships first. Don't cancel your 13th order unless you have to. Best of luck getting your phone.
[Nexus 4 General] DowntownJeffBrown:
Lol crazy:what:
[Nexus 4 General] dirtyhamster73:
You're not bothering me! It's all good. You're welcome!

---------- Post added at 09:21 PM ---------- Previous post was at 09:19 PM ----------

Pak tha ca in havad yad
[Nexus 4 General] Ibsonic:
wth bro ! why that !?
[Nexus 4 General] lanman2k:
What number did you call?
[Nexus 4 General] PaisanNYC:
Alot if you work for the Post Office <ahem> ;)
[Nexus 4 General] Clayfree:
Yeah I almost sent you an email for the fun of it :p
[Nexus 4 General] vivek310:
Some action at last.

Status changed from pending to pre- ordered last night on play store. No change on the wallet.

Order placed on 27 Nov at around 11:45 pm PST. 4-5 week waiting period
[Nexus 4 General] [hfm]:
I agree these posts aren't really hurting anything, many of these people have been here dealing with this for a long time. People just need to stop trying to control and moderate the thread, it just adds to the frustration. If you don't like a post move on, report it silently if it's really against rules. Real mods will interject, and do it better than you, if it's really getting out of control after they investigate your report.
[Nexus 4 General] DowntownJeffBrown:
Just to f**k with my head Lol. Its like hey surprise ~fast forward~ surprise again kick in the balls.
[Nexus 4 General] dirtyhamster73:
That would have been hilarious!! Honestly, I was waiting for the phone to ring or a text message. Haaaahaa!!! It's been a long day. It was a blonde moment. :)

---------- Post added at 09:29 PM ---------- Previous post was at 09:27 PM ----------

And I will now be testing all my mail for anthrax. Especially anything from NY :p
[Nexus 4 General] nokkenas:
Google Play's ordering system

And this is Google staffs determining which order to ship

Oh noes....

I'm really tempted to try ordering another 16 GB.
[Nexus 4 General] [hfm]:
Hahaha.. Hello Domino's... Yeah.. I'd like 25 pies and 10 orders if chicken kickers.. Yeah! Big party!
[Nexus 4 General] dirtyhamster73:
Haaaahaaa! That messy picture looks like something out of "hoarders"!
[Nexus 4 General] estallings15:
Looks like my apartment when I was a bachelor. You know, back when I had money to burn.

Ordered my Nexus 4 on the 13th. Still waiting.
[Nexus 4 General] [hfm]:
I've come up with an improvement to the store experience.. My favorite part of my revamped experience is that chillax dude on the right in his delivery vehicle.
[Nexus 4 General] dirtyhamster73:
Can't.....breathe....Can't....stop....laughing!!!!!!

---------- Post added at 09:41 PM ---------- Previous post was at 09:40 PM ----------

You're killing me with these! You're all killing me!!!!!!!
[Nexus 4 General] estallings15:
Your MS Paint skillz are blowing my mind.
[Nexus 4 General] dirtyhamster73:
Piggy....oink oink. Couldn't you hire a maid with money to burn? :)
[Nexus 4 General] nokkenas:
You know, I'm living with a housemate like this. His room is comparable to that picture I posted

Hahahahahahhahahaa that delivery boy is srs bzn.
[Nexus 4 General] dirtyhamster73:
You're gonna get roaches!!!!!!
[Nexus 4 General] estallings15:
It didn't bother me, honestly. Also, I was buying parts for my computer, guns, and whatever other toys I wanted. :)
[Nexus 4 General] abowmedia:
Daamn, time for me to call in and start yelling. I think i've been to calm with these people. 13th order is still missing and now my Dec 5th order has changed to Pre-Order. In good news i'll have 2 bumpers that I can pretend have a phone in them! YAAY!
[Nexus 4 General] nokkenas:
http://www.youtube.com/watch?v=WwoM5fLITfk

I got 99 problems but a roach ain't one. I live in an apartment.

On the other hand, I'm really tempted to try ordering another 16 GB. If in case both ships at the same time and I can't cancel it, is anyone interested? I'm not looking for profit.
[Nexus 4 General] alialhafidh:
WOOOOT!

My Nov. 27th order at 5:28 is coming tomorrow. It already arrived at San Diego. WOOOOOOOOOOOOOOT!!!!! Good luck to everyone else.
[Nexus 4 General] Jayrod1980:
Hmm... well I DO like Portuguese women... haha. I didn't look at your info or anything, just noticed the last name. That font hurts my eyes! Glad I pointed it out... you don't want any XDA stalkers.

About that email of the guy that got his order "personally processed," wtf with that? The sups have never had that ability before. If I knew I could irate call my way into getting my RMA shipped I would have done it long ago. I'll keep those blokes on the line for an hour and it still nets nothing.
[Nexus 4 General] dirtyhamster73:
Poo!! I quoted the wrong post! It was suppose to go to estallings! Haaahaa

To you I was suppose to say "if that's a rap video, I'm not watching" :)
[Nexus 4 General] thanamesjames:
Has anyone's play store status not changed to pre-ordered?

Also whenever someone posts that their phone ships, could you cite the storage, estimated shipping at the time, and country? I don't really gain any info from knowing a random phone ordered on the 27th shipped :D
[Nexus 4 General] dirtyhamster73:
My font hurt your eyes?? You could have taken down the address and sent a Xmas card...jeez.

I totally missed that post about the personal process! Wtf is right! I've come to the conclusion they are useless, not their fault, managers are useless too....but I would think they had more pull.
[Nexus 4 General] nokkenas:
Someday I'm going to print that image and hang it on my house mate's door.

Yes it's a rap video. Don't watch it :laugh:
[Nexus 4 General] Jayrod1980:
Pre-order here... BUT the date hasn't changed at all since I ordered, normally a change in status like that would signify a date change. I'm thinking this is just some new administrative thing that they are doing now to temper the irate phone calls. After maybe a few business days it goes to "pre-ordered" or once the credit authorization goes through, etc.

I hope, a month after the launch of this device, that they have improved their manufacturing. Seems they have not with the n10. I would be willing to say that 99/100 of those have BAD lightbleed and other screen issues. Just pathetic that these phones and tabs have things like a15, 2gb ram, usb 3.0 (n10), all the bells and whistles, latest socs, etc., and the most important component, THE SCREEN, is wracked with such a defect rate. I would sign up RIGHT NOW for a special n4/n10 sales offer. Devices for $50 to even $100 over play store MSRP for a guarantee of minimal to no egregious defects. My replacement n4 had THREE light bleed spots, visible even on auto brightness indoors! The n10 had a freaking ORANGE blast coming out of the corner visible on 0-100% brightness and 5 other light bleed areas. How does this crap even happen?
[Nexus 4 General] rufh_s:
Just curious.. why any of tech sites not taking up this fiasco? Engadget..etc? Google must realize what they are doing..

Ordered N4 27th nov. And 12/12/12.. both changed to pre-ordered, hoping to get any one as soon as..
[Nexus 4 General] nokkenas:
Sorry to hear that. Now I'm also afraid that I get defective phone.

-> I BE FACTORY WORKER

Maybe this is the reason why Nexus 4 have such high defect rate. They employ guys like him to assemble our devices so they can cut down cost and provide us low price :good:
[Nexus 4 General] akashvani:
Order status Pending to Pre-Order and vice versa does not matter. A merchant can only put the pre-authorization on a credit card for certain period and after that must pre-authorize again. May be Google is taking the pre-order tack to avoid those transactions with credit card issuing banks.

My order now shows pre-order and checked my online credit card account and noticed that the pre-authorization is gone. I guess they will pre-authorize again when they have a clue about a firm shipping date.

But all the RMA stuff on various forums is very concerning. Thinking of cancelling my order and wait out a few months till LG irons out their manufacturing. Now N10 is made by Samsung whose manufacturing is known to be of very high standards. Interesting that N10 is having same issues as the LG made N4. Coincidence? These issues are hardware issues and not software.
[Nexus 4 General] Orange_furball:
I'm gonna place another order today. Worst case scenario I have a few to cancel.

Sent from my Nexus 7
[Nexus 4 General] rohitbhatnagar85:
- Reply from google( just useless) :(

Hello Rohit,

The statement "According to our records, your order should ship by the evening of December 12", it means your order may or may not ship by the evening of December 12 according to Google Play records. And with respect to your order status - orders are shipped based on the estimate in your order confirmation email. Once an order has been processed you'll receive a second ship confirmation email.

Upon receiving your shipping confirmation email, you'll be given a UPS tracking number that will assist you in determining your package's estimated delivery date. You can track your UPS delivery by providing this tracking number at <tracking url>

For more information on shipping and delivery, please see this article in our help center:

<link>

Regards,

Debra

The Google Play Support

On 12/12/12 22:24:05 "" <> wrote:

I would also want to know what does the following statement mean?

"According to our records, your order should ship by the evening of December 12"

Why there is no communication or information has been shared with me with respect to my order status untill now (1-2weeks)? (12 Dec, 19:23PM PST)

Please justify.

~Rohit
[Nexus 4 General] Psilocin:
I placed a third one this morning as well. Going to leave it there until the authorization charge falls off, then cancel if it doesn't ship. There have not been any anomalies since they switched all the orders to "pre-order" status earlier today, so we shall see if they straightened things out or not.
[Nexus 4 General] [hfm]:
The statement "According to our records, your order should ship by the evening of December 12", it means your order may or may not ship by the evening of December 12 according to Google Play records.

^^^^^^^ lolwut

OK so basically, Google Play, you are again confirming that things you say are arbitrary and cannot be trusted. Haha.. This is comical..

Hello sir, your order should ship by Dec XX. Now that does not mean it will or won't ship by Dec XX. Does that make sense? We'll tell you another specific date next week that may or may not be correct. Hope that helps.

XOXO

Google Play
[Nexus 4 General] rohitbhatnagar85:
They sent me following email some 2 days back

Hello Rohit,

Thank you for contacting Google Play Support. It was a pleasure hearing from you. I have looked at your account and the device still has not shipped as of yet. If you do not receive an email with a tracking number by Friday December 14th please email me and I will consult a specialist.

Please understand that 1-2 weeks can be 14 business days since the shipping company does not ship on weekends.

>>>

They should say that "Company will never ship your order :D"
[Nexus 4 General] SteveRiley:
Google Play Store. In other words, Google Make-believe Store. Not a real store, no way. Just a toy. Run by children.
[Nexus 4 General] Gibsonflyingv:
Has anyone else had any luck with emailing or calling to get their device shipped? I have no problem with calling, or emailing and going HAM on these dummies*.

*= reworded
[Nexus 4 General] minjiet:
after i make the cancellation, the authorized payment for my cc still then, when will the pre-authorised amount be lift off?
[Nexus 4 General] sean.lai:
Just wanted to update my status as I've been following the thread for a while.

From my Wallet page:

Order Date: November 27, 2012 8:05:23 PM UTC-5

was a 2-3 week-er and I live in Portland, OR, if that is a factor.

Got the stock email saying it should ship by the 19th, and the updated pending charge to my card yesterday.

The phone shipped this morning, and I have since cancelled my Dec 8th order.
[Nexus 4 General] Pratz1:
Its been more than 15 hours since i placed the order. I got the confirmation as well but in the wallet its still not showing the "Google inc. received your order" part. Why the hell they haven't received it although they have sent the receipt already?
[Nexus 4 General] legend618:
hahaha tell me about it.. very disappointed with google
[Nexus 4 General] legend618:
i have wondered the same thing
[Nexus 4 General] Orange_furball:
I just sent this to Google

I just got really mad for some reason. On well, I'm better now that I wrote that out. Stupid Google.

Wow. I just got an automated response. What the hell, I can't even email them about this.

Sent from my Nexus 7
[Nexus 4 General] frusso21:
I got same thing, I believe this is normal and in 6-7 weeks it'll start shipping our phones.
[Nexus 4 General] Pratz1:
Yeah....that is okay but my earlier order was received almost immediately and wallet was updated with "Google Inc. received your order."

Now its been 15 hours nothing of that sort until now. I had placed this order to try my luck with miracle deliveries but seems i would need to

cancel this order as if they haven't received it, they are not gonna process it instantly anyways.
[Nexus 4 General] lanman2k:
Where did you sent your email? I just drafted one myself.
[Nexus 4 General] rookiegenius:
I think Google play store is messed up. Some ppl received it so soon while others have to wait forever. Personally I've been waiting for exact 2 weeks to get noticed that it was shipped. Will be here tmr. But I'm still pissed since the way it works isn't fair
[Nexus 4 General] Jayrod1980:
Good of you to put something like this together... but I really doubt it will pique Google at all. Their secretaries/mail readers will probably just throw it in the trash before the big wigs even get a chance to read it. Plus, the subtle threat in there in the end I doubt will endear them to this problem. When it comes to the consumer, and actual customer service, as opposed to coding, "free" services, data mining, etc., they have shown little effort to bring their performance up to par. They have released devices for years now, and every launch has failed in its own way. A company posting $12 Billion a year in profits and boasting a $600+ a share stock price should have little problem luring a really smart logistics pro away from Amazon or some other place to shore this up. I really don't think they have embraced this concept at all. I think the Nexus line is just a means to give manufacturers a push or incentive to get their devices competitive with apple... so they can make more money off the Play Store. They have said themselves that they have an entirely different business model than Apple... and it isn't a lie. They make their money off of apps and services... or rather ads shown on those services, the biggest being their search engine. After that, they probably make boatloads off the data and statistics that they farm off your emails and purchases and habits online. As long as it's not personally identifiable (it probably is), I'm fine with it... but if there were another way to get Nexus devices at a reasonable price, I would have gone there in a heartbeat. /rantoff
[Nexus 4 General] philipsim@live.com:
damn my order just went from pending to pre-ordered again , it was pre-ordered when i first ordered it , then after google received my order it changed to pending , and it's pre-ordered again now? ARE YOU FCKING KIDDING ME GOOGLE?
[Nexus 4 General] sububack:
I have placed my order on 8-Dec-12 it was saying pending.

Checked today it went from Pending to Pre-Ordered: Tried cancelling the order, it went butter smooth, got cancellation email within 2 mins.
[Nexus 4 General] cheritcc:
me like this exactly!!
[Nexus 4 General] ccgabe:
I don't get it....

Ordered Nov 28 about Noon... My order says PENDING... whats the difference in Pending and Pre-ordered... Can someone tell me?
[Nexus 4 General] kirandanduprolu:
As long as it is not shipped, Google is doing some **** with our orders ... thats the only way to look at it
[Nexus 4 General] benchmaster:
Ordered Tuesday...shipped that evening

I just stumbled upon this thread as i started researching ROM/Kernel options. I placed my order expecting a 5-6 week wait time. It shipped hours later!
[Nexus 4 General] Copperhed:
I tried to cancel my order online and I got an email saying that it couldn't be cancelled. I just got off the phone with a CSR and she stated they couldn't cancel it either. WTF!!!!

She said they were "escalating" my case and it will ship by Friday, whatever I'll believe it when I see it.

WTF Google!!!!

Sent from my Galaxy Nexus
[Nexus 4 General] aravindun:
when and at what time did you order it ???
[Nexus 4 General] Copperhed:
Nov 27th at 7:10pm UTC -7

Sent from my Galaxy Nexus
[Nexus 4 General] trueblueram:
Try Googling it :D
[Nexus 4 General] vivek310:
Suggestion to google:

Why don't you guys throw in a free bumper to people who have been waiting so long (esp the Nov 13th and Nov 27th orders). We got screwed on the shipping anyways, and had to wait (or are still waiting) for their phones.

What say :) ?
[Nexus 4 General] SynysterGates951:
That would be awesome. I would hate to be one of the people who bought a bumper off ebay for almost $100 LOL.

But seriously, it would make sense for Google to do this...the entire experience has been horrible for a lot of people.
[Nexus 4 General] vivek310:
Also, read on another thread.

The correct sequence of orders is pre-order -> pending -> shipping.

Since we all moved back to pre-order, did we just land up at the end of the line, or are they going to ship out in the sequence in which they were ordered initially?