yashsingh1/xdaforums huggingface dataset:
[Nexus 4 General] greeneon:
so does anyone know what the deadline would probably be for an order to be shipped in order to arrive by Christmas and if ups (or whoever) shuts down after christmas eve or if there would still be hope to get it on the 26th or something
[Nexus 4 General] DowntownJeffBrown:
Dirty you have done more for the bumper than Google itself. Imei= silly :eek:

To stay on topic so what was the reason they said your RMA wasn't ordered before? Even with a email saying u had?

Using Tapatalk 2

---------- Post added at 07:47 PM ---------- Previous post was at 07:45 PM ----------

Some get shipped and received the next day. So the 22 or 23 I would think to get it by the day before. I'm guessing Xmas they are closed

Using Tapatalk 2
[Nexus 4 General] PaisanNYC:
Boston, it doesn't look like your phone has two bezels with the bumper on silly.

(PS - love the nails ;))
[Nexus 4 General] jlear3:
I think mid December lol, though a lot of lucky people are getting shopping info in a day.it's basically a game of chances
[Nexus 4 General] dirtyhamster73:
Can't figure how to take it down. :/ They are out of rma stock, for 3-5 weeks! Sons of biscuits!
[Nexus 4 General] joeski27:
Yeah mine is on its way to blowing too (earpiece speaker), very crackly (for lack of a better description) especially when the volume is anywhere higher than the absolute lowest setting. Now its time to sit and wait in RMA land.

By the way, wouldn't it be appropriate for there to be a separate RMA shipping thread, since it really seems that the RMA shipments go out from a separate source and it is generally agreed that they aren't exactly related to the shipping of the standard Play Store orders? Just sucks that myself and other RMA folks have to search all through this thread for updated comments on peoples' RMA experiences. :(

---------- Post added at 08:54 PM ---------- Previous post was at 08:52 PM ----------

Well I'm glad I got my RMA in (12/13) when multiple reps confirmed to me that it was 2-3 weeks backordered on the RMA phones. Either way, all I need is that my replacement get's to me before I go away on vacation on Jan 11th, which I really don't think should be a problem.
[Nexus 4 General] jakejm79:
I made sure I was available to order at the moment they went on sale and that my wallet was set up with a card with plenty of available credit to make purchases without problems. I also didn't spam the proceed button, whether these made a difference or not, it probably didn't hurt.
[Nexus 4 General] DowntownJeffBrown:
I didn't spam and my order was ll2 for almost a month. I actually would have spammed cause I wanted a 16gb but at 11:08 CST I went to the 16gb page and it was not active then I went to the 8gb saw add to cart and processed the order. It wasn't until about 2 hours latter that I learned about the spamming but I was just happy to get an order in lol

Using Tapatalk 2
[Nexus 4 General] jakejm79:
I'm just stating what 'completed' is supposed to mean, but many (myself included) have seen Google deviate their process from one order to the next.
[Nexus 4 General] dirtyhamster73:
That's what mine sounded like before it went, crackling, a buzzing sound, then pop. I had it from the minute I turned the phone on. Never thought it would blow though.

Honestly, and its probably just me, but I don't look for others experiences with their rma's, if I've learned anything from this whole fiasco is although we all have similar situations going on we are all getting different resolutions. "what's good for the goose, isn't good for the gander" type of thing :) But I concur, a separate thread would be good. I've been waiting for my rma since the 1st only, just found out Thursday there was no stock.
[Nexus 4 General] jakejm79:
Like I said, I doubt it made any difference, just that it couldn't have hurt not to do it if I had 3 orders that have been processed in a somewhat timely manner.
[Nexus 4 General] dirtyhamster73:
Oh yes it does...trust me, if you saw a better picture or saw it in person you would think so...although I think they all look the same, so maybe you're right...oh and I'm still waiting on a rma *wink wink*

---------- Post added at 09:20 PM ---------- Previous post was at 09:12 PM ----------

Who ever (mod I assume) deleted those two pictures for me, THANK YOU! Much appreciated!
[Nexus 4 General] kangi26:
I deleted the one with your IMEI for you, but I removed 1 too many :eek:
[Nexus 4 General] dirtyhamster73:
Thank you so much! That's ok, because the other one had the imei in it as well, just a little harder to see. It's all good. I appreciate it.
[Nexus 4 General] rohitbhatnagar85:
27th 1-2 weeker any updates

Hey guys, any updates for 1-2 weekers of 27th nov apart from date change and pre auth on card?
[Nexus 4 General] estallings15:
Not that I've seen. Everyone is waiting impatiently.

Ordered my Nexus 4 on Nov. 13th. Still waiting.
[Nexus 4 General] rohitbhatnagar85:
every one should cancel all the orders and google should be left with there phones with no one buying them.. hopefully then they will realize that they should be customer friendly ... they should atleast communicate properly ... anyways there is nothing can be done in this random shipping system.... damm pi*sed with them!!! :-/
[Nexus 4 General] joeski27:
Yeah and in light of that I'm very nervous about it since I don't have a backup phone :(
[Nexus 4 General] DowntownJeffBrown:
I doubt that would happen Google would just reopen sales and people would buy them out again. But I agree with your point Google surprised me with this launch. I thought they had learned their lesson after the last launch fail.

Using Tapatalk 2
[Nexus 4 General] boondoc:
yes yes... i agree with this... all of yall should... i mean US... all of US should cancel our oders... that'll show them. lets all do it right now... go on... i'm right behind you....
[Nexus 4 General] jaju123:
Got an 8gb.. barely
[Nexus 4 General] gbohm:
nah and now it is sold out 20tries at least for me and no go...

Gesendet von meinem Galaxy Nexus mit Tapatalk 2
[Nexus 4 General] Deeco7:
FML!!
[Nexus 4 General] ashymac86:
8gb version showing as add to cart and 16gb now saying coming soon? UK

Sold out already?!

Keep getting errors too
[Nexus 4 General] ricey1986:
If it confirmed in my Google Wallet account and my Credit Card shows pending payment, but not received an email is it still confirmed?
[Nexus 4 General] RedBlueGreen:
yes now go a sleep or buy the 8gb one
[Nexus 4 General] DazNoonan:
UK back to order soon... After lots of errors ahhhhhhh
[Nexus 4 General] shange:
Whats the expected delivery time for 8GB in UK ? Can anybody check for me pls ?
[Nexus 4 General] boogieroc:
This is like black Friday. But instead of bum rushing and trampling over people for a 2 dollar waffle maker, it's cruising google servers. For us north America and Canada people's will be light Tuesday,
[Nexus 4 General] randomblame:
tried ordering through a uk proxy when they became available there - no dice got them into the cart pulled the trigger then at the last minute they were sold out
[Nexus 4 General] xpla:
That was so ridiculous from Google.
[Nexus 4 General] lombardo8:
Shame a company of this size cant get **** right. Been trying for past 20 mins and it keeps throwing up all sorts of error messages. Now its back to Notify me. F U Google!
[Nexus 4 General] kyokeun1234:
Just got it on nexus 7

Swyped on my Galaxy Nexus running AOKP with Franco Kernel
[Nexus 4 General] nba1341:
still can't order either in U.S.
[Nexus 4 General] DetCon:
Omg.. was in the middle of buying a 16gb phone when an error occurred then the phone sold out!!!! Damn should have stayed at home and not tried buying it on my gs2!!
[Nexus 4 General] jhawkins002:
Ok folks - if you are going to bother telling us you got your gizmo, do us a favor and tell us WHERE YOU ARE! ;)
[Nexus 4 General] AlohaMatt:
Use a PROXY!!!

Ordered from the UK store while in Thailand using a proxy server!!!

SWEET!
[Nexus 4 General] tian105:
anyone know when we in the US can order?
[Nexus 4 General] jak3z:
I still miss my confirmation e-mail but I got my order placed and completed, or so they say!
[Nexus 4 General] zevim2005:
Do you think thats its safe to buy via tunnel bear???
[Nexus 4 General] Androidclub:
Ordered at 25nov. Limbo2
[Nexus 4 General] dirtyhamster73:
I've thought about that a 100 times, "what the heck would I do if I didn't have other phones"? It's reasons like this that I'm able to justify needing more than 1 phone. :) I can't recommend getting a back up phone enough, even if it's a flip phone. If you were in my area I'd let you borrow one of mine while you wait for your rma. For a fee of course :) kidding!!
[Nexus 4 General] Orange_furball:
Wait a, I understanding that the 8GB orders (27th) started with a 4-5 week shipping date, and now 1-2? That's crazy if it did. I thought they just sold out really fast.

Sent from my Nexus 7

---------- Post added at 10:51 PM ---------- Previous post was at 10:48 PM ----------

Listen to her. She is very wise. My grandfather always said "Never trust any rodent, especially not a hamster!" But this one I trust. Rest my grandpa's furry feline sole...

But make sure you have a phone that isn't broken like me. I was using a BlackBerry Curve 8310 that was missing a few keys and parts. Luckily a friend of mine gave me an AT&T Fusion 2. Its not the best phone around the block, but its cheap, runs Gingerbread, and isn't a BlackBerry!

Sent from my Nexus 7
[Nexus 4 General] Gibsonflyingv:
Can you rephrase that? I don't understand what you're saying.
[Nexus 4 General] Orange_furball:
The 16gb orders started with a 1-2 week shipping date, did the 8gb ones do the same? I ordered around 4:47 pm so I just thought I got into the later shipping times

Sent from my Nexus 7
[Nexus 4 General] Gibsonflyingv:
AH, I think they did. When I got on when they had just relaunched it said 4-5 weeks. I only remember because I was like :eek: it wont come before Christmas!! I just really hope I get my email this week, otherwise I'm done for.
[Nexus 4 General] dirtyhamster73:
In hamsters we trust! :)
[Nexus 4 General] DowntownJeffBrown:
Only dirty ones.
[Nexus 4 General] thanamesjames:
4-5 weeks was the first shipping time available. There was no 1-2 week at any point. 4-5 was the estimate at 12 sharp.
[Nexus 4 General] Orange_furball:
Hmm... That means they're still on the boat probably.

I think they should ship out this week.

Sent from my Nexus 7
[Nexus 4 General] DowntownJeffBrown:
I think u are correct cause they knew it would take longer to get them that's why it was the estimated delivery time so far back. They knew they would get them at week 4 or so cause they were on order for that date. I think the first group the 13th orders that got all the 8gb models I'm sure they had way more 16gb models on hand and ordered but Google was just WAY off on demand and got caught with their pants down :what: .:thumbup:
[Nexus 4 General] pinkman1:
NO, still waiting, even after 2 mail & one phone call to google. :crying:
[Nexus 4 General] snak3ater:
& i am right behind you :D
[Nexus 4 General] ImHavenHart:
When I first attempted to order the shipping time showed 1 - 2 weeks for the 16GB and 4 - 5 weeks for the 8 GB.
[Nexus 4 General] thanamesjames:
Agreed, I was only referring to the 8.
[Nexus 4 General] Jayrod1980:
About to go to bed but again, I doubt that guy from the UK meant his message for all of Google. We would probably have had that email or post from multiple people accountable for different regions. Orders are sent out at a little different time frame it seems from these posts depending on the country. I'm curious to find out if the UK rep put out that post based on UK law and in an attempt to quell lawsuits or some such thing. I'm not doubting his sincerity, but unless he is responsible for this operation world wide, it makes it hard to believe that those of US in North America will receive this expedited service.

It galls me even after seeing what Dan posted because when I put in my RMA's there was no backup. Both the reps and the confirmation emails stated that my devices would be shipped either within a couple business days to "within a week." I was sent no back order email or anything like that. The only reason I know about the supposed 3-5 week wait is from what Dirty posted and later on from a CSR I talked to on the phone. I don't really take anything they say at face value since they have proven they don't have much more information than we do. The only reason to call them is that they have the magic "shipping specialist" email address that in the PAST tended to get you a response, resolution, or a replacement order completed faster than using the email link on the Play store.

I hope the 3-5 week window is just CYA for saying that they are going to make you wait no later than the end of the holidays to get devices out. If they get some RMA stock in, they still have all of this week to ship this stuff out... not that it makes the wait any easier. This is the time of year that UPS is late, loses packages, breaks stuff etc. If our orders can get lost in their warehouse for over a week, compound that chance with what can happen once it hits WorldPort and the shipping facility. In my opinion, since they don't place labels with devices until the pallet is broken down, they should be setting aside a percentage of EVERY batch they receive for replacement orders, as the system is designed to handle everything through advanced replacement, rather than the user shipping the devices back to the Texas warranty center and back. I'm hoping they at least do this, though they seem to not be able to get the small things even remotely right, so what's the chance the big things are right as well. You can tell a lot about a person/company (companies are people too! :cool:) in how they handle the DETAILS.

Another angry half hour to hour long call is going in to Google tomorrow (in addition to the email I sent this morning) if I see devices shipping on this thread and the replacements don't go out. With it being impossible to put in an order now, there's no excuse to jump the line if they actually receive a shipment.
[Nexus 4 General] naveenvalaja:
How to add row

How to add a row in the below sheet.

https://docs.google.com/spreadsheet/ccc?key=0AmM6lFxEl6RMdHhabEZuYjJIUEdwNFd0TkJrNmY1amc#gid=0

Can any one please help me in entering the details in below sheet.
[Nexus 4 General] itsxiao:
ordered 2. one on the 7th and another on the 13th for the 16GB versions. checked my amex today and the 7th order is no longer there in pending nor in charged. but the 13th one is in pending.. :eek: google really needs to get their s**t together..
[Nexus 4 General] Ftwisawesome:
Does google custom service know ANYTHING? They bloody are a piece of **** and aren't allowed to access any type of information. They can't even find out why an order was canceled pathetic
[Nexus 4 General] Eric-1987:
I know for a fact I won't get my phone before the 4th of january now. I was hoping before I went on vacation on the 20th but that ain't happening.
[Nexus 4 General] boondoc:
you ordered on the 13th. there was never a really good chance of that.
[Nexus 4 General] itsxiao:
for a company with billions of dollars, they couldn't spend some money on logistics? distribution? customer service?! i hate to say it, but Apple service blows Google out of the water with this. I guess all that money is getting to Google's heads, thinks they can do whatever they want with OUR money with no responsibility for explanation, resolution, hell, even an apology.
[Nexus 4 General] mackster248:
People will eventually get their product. Not that big of a deal IMO.

Nexus products have never sold like hotcakes before. So now Google knows.
[Nexus 4 General] yoshimitsu1234:
Apple charge you $300 extra for that service.
[Nexus 4 General] Ftwisawesome:
Google does not even come close to apples customer service it's friggin AMAZING.

You get what you pay for. $350 we will defiantly get what's coming.
[Nexus 4 General] itsxiao:
well i wouldn't necessarily say $300, if you are talking about the price of the iphone, that is easily offset by resale value and walk in apple store service, etc. point is, if you are going to be a premium company offering a product that is insufficient due to let's say errors in distribution and manufacturing logistics, at least offer an explanation as to why people who ordered much later received their phones and those who ordered 1 min after launch have still not. haven't heard anything from google yet regarding the situation other than there's a shortage and LG didn't foresee such demands, blah blah.

---------- Post added at 01:57 AM ---------- Previous post was at 01:55 AM ----------

nah man, by stats, some people got theirs within days of ordering during that round, I just placed that order to see if it would do anything. the numbers, ship dates, order times, etc. are all over the place. not just US, but many other places. there seems to be little to no pattern or order. which is kind of disheartening especially for those Nov 27th people.
[Nexus 4 General] Eric-1987:
That was exactly my hope.
[Nexus 4 General] itsxiao:
well the only real negative I see from this is a hurt rep. this was easy money for Google, a chance for them to show what they were capable of. A truly powerful phone at a bargain price but then severely hindered by stock and distribution woes. it just makes people in the future rethink their faith in purchases with google. Already people have been jumping ship, canceling orders, re-ordering, calling their clueless CSRs, etc. just saying this was a chance for google to turn us into what Apple does with their iSheep. unyielding faith in a product just because it has that touch of Apple.

---------- Post added at 02:03 AM ---------- Previous post was at 02:01 AM ----------

actually my hope was anytime before Christmas.. but seems like no chance of that now.. last msg i saw for the 16GB was 8-9 weeks OMG..
[Nexus 4 General] realfelix:
Just checked my order status and its still the 13th dec and preordered *hope lost* :banghead::banghead:
[Nexus 4 General] lanman2k:
I just got an email from Google

"Hi,

Thank you for contacting Google Play Support. We're glad we could help

address your questions in our recent email to you regarding your inquiry, and we'd love your help in improving our customer support. In case this is the first response

you've received about your questions, we recommend checking your other

email folders to see if our response got sent there (perhaps you can search for your previous correspondence with us.

Please take one minute to answer this brief survey - we thoroughly review

your feedback to see what we can do better.

http://support.google.com/googlepla...hanks in advance for your valuable feedback!"
[Nexus 4 General] athani:
Change credit card?

I have ordered a Nexus 4 on the US Play Store. My card has not been charged yet. I want to change the card to which the order will charge. The original card is valid and funded, but I would like to charge the purchase to another card as it offers lower interest rate. Is it possible? How?
[Nexus 4 General] cyanide911:
Anyone else here who ordered near 6th Dec and didn't get their orders shipped yet? I ordered in the middle of the first period of 'miracle' shipping and I seem to be the only one who didn't strike gold :P

Anyway, if there are others like me, what's your play store and credit card status? And when are you expecting shipping?
[Nexus 4 General] philipsim@live.com:
I ordered a day after you , which is around 7th december 8:40 a.m PST , playstore status is only updated to december 9 (pre-ordered) , which is the day they received my order , nothing else after that . US order btw
[Nexus 4 General] _KP:
same here dude :( Right now it just says pre-ordered .
[Nexus 4 General] smadger:
UK seem to be getting an "update" on our order via email, for overdue deliveries. Any of you limbo people getting it?
[Nexus 4 General] lalahai:
its people like you kids trying to reorder that makes the situation even worse, just sayin.
[Nexus 4 General] philidor:
6 December, order no shipped, I have 5-6 weeks to wait.. (German playstore) but yes someone received it even if ordered after me. I think we have to wait ....
[Nexus 4 General] bakedcricket:
Here's my current situation:

Ordered Nexus 4 8gb on the 13th December, 12:05:23 AM PST

And I haven't gotten any notification e-mail whether if my order has been processed since then. It's still showing "Pending" from google wallet and the cost has already been put on debit.

So, I tried to cancel but failed and here's what I got as a reply:

Has anyone else encountered this bug too?
[Nexus 4 General] martinofyre:
Me to. UK 4th Dec 5:06 order. I did contact them last week to expedite my order, which they responded with the usual guff. I guess a ticket is still open.

2 days till they ship, right?
[Nexus 4 General] maddave2000:
I ordered on the 4th at 5.09. Order is still sat at pending. Not received any correspondence since the order confirmation email.
[Nexus 4 General] lanman2k:
8 minutes ago I got my tracking number. Happy Days are here again.
[Nexus 4 General] mnm10387:
So I ordered 2 x 8gb and 1 x 16gb on November 27, 6-7 week estimate. Just got an email from Google saying IT SHIPPED!!!!!

Now hopefully I don't get stuck with a YBOD or anything, but this is definitely a good sign.
[Nexus 4 General] edwoo:
My 27th order of 2 x 16gb is shipped as well. Finally. Tracking number not showing up on ups yet tho'. Will probably end up checking every hour
[Nexus 4 General] rohitbhatnagar85:
congrats...

What was your order time? mine was 2:18PM PST on 27th no email yet :(
[Nexus 4 General] ciao99:
ordered 16gb on 28 November, 0:35, 4-5 weeks. Limbo 2....still waiting.
[Nexus 4 General] Ftwisawesome:
Hi guys just a q,

When I first saw the nexus 4 16gb I immediately started a new gmail account and ordered a nexus 4 on the 1st of dec for a friend in a foreign country. Since people were hitting the lottery and getting their orders processed earlier I decided to cancel and re-order on 14th of december. Sad thing is, my order got canceled because I added a foreign number ( I thought it would be better since they could contact my friend directly and stupid enough, they actually give options of extension codes to ring foreign countries wtf google?) and they told me please don't use the foreign number. Now I started a NEW gmail account and placed an order for the 16gb nexus 4 which got canceled like I said in my last post. They say they are going to email about it tomorrow and I hopefully hope so. My question is, if people from dec 1st are supposed to receive their orders earlier, is there anyway I can register a case to try and push my order forward as if it were ordering from dec 1st or in other words, push my order to the dec 1st batch of people based on these experiences and circumstances?

Please give thorough answers thank you.
[Nexus 4 General] _KP:
lol dude that was my 1st and only order didn't try for any miracle deliveries(frankly because my exams are going on now and if my nexus 4 came i wouldn't be able to study at all :P ) ...then ordered one more on 14th dec for my friend..that's it :|
[Nexus 4 General] Mindfreak14:
Ohh nice! Congrats ..

Were u a 4-5 weeker? Order details? Plzz
[Nexus 4 General] lalahai:
us / uk?
[Nexus 4 General] smarki:
Look at his signature...

28th order over here, didn't receive anything yet- only changed to preorder (same date though)
[Nexus 4 General] Eric-1987:
Can people state their location if they get a shipping notice? Would be nice.
[Nexus 4 General] AndroidFanboy7:
Guys, quick question, need some urgent help.

I ordered 2x16GB Nexus 4s on the 27th. I received them on the 7th, but both have overheating issues (overheats and turns off with about 30 minutes of Temple Run gaming).

I placed RMA requests for both Nexus 4s, yet to receive them though.

Now I seem to have lost/misplaced both the Nexus 4s. :crying:

What will happen next? I understand that I will get charged for the replacement phones, but won't be refunded since I cannot mail back my current defective devices. But my question is, will the defective devices still be remotely disabled, or if I do find them at some point, can I still use them?