yashsingh1/xdaforums huggingface dataset:
[Nexus 4 General] Jackasaur:
I've seen 2 people in the Northwest that got their shipping confirmation. I'm in Oregon, and I've yet to see anything.
[Nexus 4 General] nobrakes:
When they say ship within 3 week timeframe, does anyone know what date it starts from?
[Nexus 4 General] pitchshifter:
it's been a huge surprise to me how many people with SGS3s and GN2s jumped on the Nexus4..

doesn't seem like it would be even close to worth the upgrade.
[Nexus 4 General] walloftext:
This sounds the closest to reality at this point. I did get the backorder email, and yet my phone still shows estimated shipping for yesterday (I think this is common for all backorders, though I am not entirely sure). I also noticed that all of the free apps I currently have installed suddenly "completed" yesterday. That might mean that google has loaded my apps on my new phone (I did leave the checkbox ticked) so I am hoping for the best. Anyone else that left their checkboxes ticked see something like this happening? I am probably gust grasping at straws here. :)
[Nexus 4 General] ml3000:
I am in Northern Idaho and Ordered at 8:32PST. Still in Limbo
[Nexus 4 General] stopswitch:
The note 2 is not a phone its a phablet.

Sent from my Galaxy Nexus
[Nexus 4 General] joe_sun:
This has been such a colossal life suck. I can’t believe I keep checking my status every hour on the hour. I need to just step away from the Intarwebs.
[Nexus 4 General] powerwagon:
Yea, I was coming from the One X and ended up coming to my senses after the debacle and cancelled my order...haha
[Nexus 4 General] abhinandh:
finally!!

Both my orders (8gb) were in limbo yesterday. And today morning, I woke up to two shipping mails from the play store! :good:. One I ordred at 9:01a.m PST and the other one at around 11a.m PST. I was thinking that the second one would get backordered. Google sure messed this up, I wonder if they are shipping random orders.

Both are supposed to arrive on monday. Have a looooong weekend of wait ahead. Better late than never.
[Nexus 4 General] NelsonTheMoron:
So far, from what I have seen on this thread, it really does seem like it's random. Just sucks for all the users who actually woke up early in the US to order this device... (Like me...)
[Nexus 4 General] qreffie:
That's likely a Verizon or T-Mobile variant of the Optimus G or something. Google's been doing this one phone a year thing for a while now.

I'm in Seattle. Ordered at 8:36am and haven't heard anything at all about my status other than the initial confirmation of my order email about 15 minutes after I placed my order.
[Nexus 4 General] tengen:
I believe the day you receive the email. The rep I spoke to said that waiting the full three weeks was unlikely, but we know how reliable they are.
[Nexus 4 General] pitchshifter:
^rational^ :good:
[Nexus 4 General] megapixle:
January 1, 2013
[Nexus 4 General] Unclean009:
Eastern Washington and nothing yet here. 8:35
[Nexus 4 General] deestroi66:
I also still have the estimated shipping on November 15 on the status. Let's just hope that we get our shipping confirmations at least today. #TeamBackordered
[Nexus 4 General] ghettopops:
I too just got off the phone with a GSR. The first lady looked at my acct and told me that she has been told by her sup that they ask us to call back. I said call back? In was told yesterday that I should receive a conformation email later in the day yesterday if not call today(11/16) and they would escalate it. She asked to put me on hold and talked to her sup. She came back giving me the line about how I should get my order in next 3 weeks. I said to her, so your telling me that I will not be getting my phone shipped in the next few days, she said no sorry. I asked how I could go about canceling my order because I am not letting them freeze my CC with the charge, she said she would transfer me to someone who could do that. Next guy takes my info and asks what I am calling for. I tell him In was told I was on BO but received no email, he said No your not blah blah blah UPS has your package and you should receive conformation email in next day.? Wtf quit with the smoke and just let me go. I was/am if no phone after Tuesday going to ATT and seeing what kind of deal they will cut me on a GN2.
[Nexus 4 General] qpqpqp:
Just got ups tracking info from google. Ordered at 10am PST 8gb. I'm sure google is working on it just have some patience.
[Nexus 4 General] Gavin S.:
I just got a tracking # from Google and the origin scan said Louisville, Ky. I take that to mean the device was in Louisville when it was given to UPS to ship. It's going to be delivered Monday, but here's the frustrating part. I live in Louisville. So close yet so far. I'm pretty tight with my UPS driver so I'm going to try to pull some maneuvers. I ain't beat yet, by god. :laugh:
[Nexus 4 General] jmejiaa:
Sneaky google, trying to take everyones money before the world ends. There is no Nexus 4
[Nexus 4 General] zer0sum:
I got mine in at 11/13 @ 8.32am PST and got my shipping confirmation today at 8:39am PST. So they are a full 7 minutes late on their promises!! haha :)

UPS has updated and has my tracking info:

Louisville, KY, United States	11/16/2012	2:09 P.M.	Origin Scan

I am in NY City.
[Nexus 4 General] apolloms:
yes totally random. i ordered 1 phone at 8:36 PST and still havent gotten a shipped or backorder email
[Nexus 4 General] phoneman09:
Just called again and talked to a manager and he was very helpful. Still can't say when my device will be shipped out but if I don't receive a tracking number by tomorrow I am on the BO list even though I never received an email. I then told him that there is no way that they are shipping these devices out on the order they were received so asked for my money back on the shipping so he reimbursed me on the shipping charges. I advice all the people who have an order and have not received anything call and talk to a manager tell the situation and ask for the money back on the shipping.
[Nexus 4 General] stopswitch:
Thank you for the hope. Here's to another wave of shipping info!

Sent from my Galaxy Nexus
[Nexus 4 General] Jackasaur:
Has anybody in the forums received their devices without getting a shipping confirmation or tracking?
[Nexus 4 General] goldfingerfif:
I got the back ordered email yesterday 8-15 @ 1:27pm CST

Now I got a tracking number on 8-16 @ 10:03am CST!!!!

I guess there's hope for people
[Nexus 4 General] ruthlesset:
I signed up for it, but it didn't help me. I received my order confirmation from Google, but nothing from UPS.
[Nexus 4 General] InvalidUsername:
Anyone????
[Nexus 4 General] Red Wolf:
1 or 2 guys got it
[Nexus 4 General] frankied22:
I would like to know this as well
[Nexus 4 General] NelsonTheMoron:
I am hoping someone does right now. I really want to be able to hope that the device would come to my house without shipping confirmation.

That's one of the few things I was planning to call for. I got a feeling I am already on the BO list, so if that's true, I think I will just cancel the order in general.

When we get to the CSR, do we just ask if we can talk to the manager?
[Nexus 4 General] AmesCell:
Friend of mine just got 3 today and has tracking number for 2 more coming Monday. **** you Google I just want 1. I guess the people he sold to on eBay will be happy.
[Nexus 4 General] xdviper:
This gives me some hope, but not getting my hopes up. Was waiting today at 11am for the UPS guy to randomly show up with my package but noooooooo.
[Nexus 4 General] Serious_Beans:
How are you guys getting tracking info from UPS without an it being provided by Google?
[Nexus 4 General] joeski27:
Not me. Was hoping I might be in that category but all that showed up was a 32gb Nexus 10 :cool:
[Nexus 4 General] shojus:
Oh I am NOT ditching ANY of my current devices for the N4 (just adding to the infantry).... Just want a TRUE google experience! :D

Well if it's not a phone then how can I make phone calls and text and swap sims and etc....? Yes, it is a "phablet" but a DAMN good "phablet"! :good:

Back on topic.... Still no e-mails and crossing my fingers DID NOT WORK!
[Nexus 4 General] Web-head:
I think they've done a great job on the hardware for the N4, but it isn't hardware alone that is the draw. At least not for me. Also needs to have Pure Google.

So while LG may have changed my mind about their manufacturing capabilities, I still have little interest in a skinned LG phone. It's the whole package that I, and I think most people, want the Nexus 4 for lol.
[Nexus 4 General] itznfb:
If you post "I just got my shipping confirmation" please post what time you got that confirmation. People are posting such things and then we find out they actually got that email 5 or 6 hours ago and that is essentially irrelevant information at this point.
[Nexus 4 General] hpham228:
I live in louisville too but i got a backordered email :(
[Nexus 4 General] DroidDavi:
Well my money is back in my account. This leaves a bad taste in my mouth . They just need to b honest let me know whats the deal .
[Nexus 4 General] pitchshifter:
hmmm...the true Google experience is starting to feel a lot like prison sex.

---------- Post added at 02:27 PM ---------- Previous post was at 02:26 PM ----------

no doubt they have a serious honesty problem.
[Nexus 4 General] Serious_Beans:
How are you guys getting tracking info from UPS without it being provided by Google?
[Nexus 4 General] Red Wolf:
they are just randomly sending the shipping info, **** you google
[Nexus 4 General] 0.0:
yep, mine too. its back in. i am very pissed off at google right now
[Nexus 4 General] sixspeed:
Talked to customer service. I'm in limbo right now and they simply can't tell me either way what the situation is. My phone convo went something like this (paraphrased):

"Hi, I wanted to check on the status of my Nexus 4 order?"

"Well, it's entered, and it's confirmed, so you will get a tracking number when it ships."

"Are you able to tell if my order will be shipping today or otherwise sometime next week?"

"Well, your order is in, so you'll get an e-mail with a tracking number when it ships."

"OK, I've heard that these might be on backorder, do you know if my order might be one of those?"

"It may be on backorder and we will send you an e-mail if it is."

"...so you don't really know either way?"

"You will get a notification by e-mail once the status of your order is updated."

I'm usually pretty patient with this stuff but this is unacceptable. I'm perfectly okay with waiting for the phone if I have to, but since they somehow don't know if that's even the case when the order is already a day late to shipping, then that pisses me off. If they have botched the launch this much, then I would question even getting it within three weeks.
[Nexus 4 General] ruthlesset:
By signing up for UPS my Choice. I signed up for it yesterday, but it didn't help. I received my tracking no from Google today morning, but nothing yet from UPS.

Back to doing my UPS dance so that I receive it as promised on Monday :)
[Nexus 4 General] heat361:
Its lg's flagship for MWC 2013 it going to be unvgieled with a whole bunch of other 1080p phones

---------- Post added at 02:32 PM ---------- Previous post was at 02:31 PM ----------

Same stunt they pulled with the n7

And I'm still waiting for ups...
[Nexus 4 General] the_r2d2:
Does your Google Wallet still say that it is pending?
[Nexus 4 General] pongalong:
Yep, I got a confirmation email. Still no charge on my card. I did contact Google yesterday and they responded within minutes saying I would have my tracking number last night. I emailed them again this morning and I haven't gotten a reply.

I'm going to stop by my T-Mobile store to see if they have one in stock, if they do I'll just buy it outright (if that's an option).
[Nexus 4 General] arodhr13:
I talked to a rep who was very helpful she actually put me on hold and checked my account with specialists and came back and said everything is fine I should receive my tracking info by 2mtn time or tonight by midnight and if I didn't she would escalate it up to the specialists she spoke to, but assured me that everything is being processed and she was confident that I would get a tracking number today so we will see its an hour and half away

I'll post back to let everyone know. By the way I ordered at 10:47 mtn time
[Nexus 4 General] SandmanEight:
Finally got my shipping confirm earlier this afternoon after being in the "limbo" status. Ordered 11:45AM EST, received confirmation email and was stuck in pending status/estimated ship date of 11/15 up till today. Phone actually shipped out last night, they just seem to be behind on the shipping emails.
[Nexus 4 General] Serious_Beans:
Where in my choice do I sign up for an alert or something? Or is it just automatic after signing up? Thanks
[Nexus 4 General] Leegalaxy:
Say what you like about the Customer service at Google but I for one am impressed that they even have real people taking calls, let alone emails that you can actually reply to.

The problem is that they must not have expected the overwhelming interest in the Nexus line. And with every new system that gets implemented, there are always hicups. It takes a while for the stabilization period.

Just my $0.02
[Nexus 4 General] Vivix729:
Random question...

I am one of the "in limbo" guys...no shipping nor backorder email, "Complete," etc.

Yesterday afternoon, FedEx left a door tag (sig required) notice for a 1lb package from MN, shipped Tuesday 1:30 PM (2 hours after placing my Nexus 4 order), via 2 day shipping.

No one in the house is expecting a package from anyone, and the timing kinda lines up with the order timeline, so...is there a chance Google might have shipped some of these via Fed Ex?
[Nexus 4 General] shadymouse:
1080p phones will be the 2013 gimmick. I mean seriously how the hell will you be able to tell the difference between 720p and 1080p on a 4.7'' or even 5'' phone.
[Nexus 4 General] Mr.Fahrenheit:
Would you like to take a survey with us?

No, Google, stay the **** away from me!

ಠ_ಠ
[Nexus 4 General] Plexicle:
The money never left your account.
[Nexus 4 General] DroidDavi:
Yes it does
[Nexus 4 General] pitchshifter:
which makes no sense given the orders for the nexus 7 and amazons lower priced android devices.
[Nexus 4 General] menting:
if you put it up real close you can see it.

maybe it's for people with serious near-sightness.
[Nexus 4 General] ChrystianV:
Extremely unlikely
[Nexus 4 General] DroidDavi:
I caller and was told a specialist would email me to let me know if I'm delayed or hack ordered

The sad part is there clearly not in order.
[Nexus 4 General] heat361:
I'm glad to see some of you are out of limbo lol, Google should get their act in order.

Wasn't there reports that Google has hired more play store workers so what's the hold up?
[Nexus 4 General] NelsonTheMoron:
On the phone with a CSR right now...I'll post what I get after the call.
[Nexus 4 General] Dsrtstorm:
Coming from a Sprint Galaxy Nexus, I'm definitely in love within the first five minutes of using this phone despite it being the same OS I've been using for the past two months. I don't even feel like I might need to install any ROMs, which is a first in the two years I've been using Android. The smoothness of the UI is overall better from what I experienced on my GNex as well.

I'm also glad that I'm getting good reception with T-Mobile pre-pad in my house, so now I can start saving some serious money!

I feel it's worth the wait and I hope you feel the same come this Monday...
[Nexus 4 General] fresh_TD:
Going from GN2 to N4 is a down grade.. hands down! !!

Sent from my GN 2... RLTW!!
[Nexus 4 General] Luxferro:
Here's the email that I just replied to the nice CSR guy I spoke to last night. He said to reply to his email if I had any problems or my order wasn't shipped soon.

I seriously think this will be my last Google product. I've been a loyal Google fan and customer for so long, and I'm getting tired of waiting for them to catch up with Apple in the quality of their products, and after the last 2 customer support experiences (nexus 7 and now the 4), I think it might be best to move on :laugh:
[Nexus 4 General] 338lm:
you might want to call T-Mobile first. I called 15 stores within a 50 mile radius. Only 1 of them even got any inventory to begin with, and that store sold out on the first day. Most of the other stores incorrectly told me it was available online only.
[Nexus 4 General] ruthlesset:
https://www.ups.com/pea/register?WT.mc_id=UPS_Con_MyCTab_BAM
[Nexus 4 General] itznfb:
Don't bother. I signed up yesterday and got two alerts (not Google related) and haven't seen anything since. I should have had 7 or 8 alerts (also not Google related) since then and haven't seen anything.
[Nexus 4 General] shojus:
I will "offer" you a suggestion.... sell it on EBAY.... Don't try and make money off of us that are waiting to get news if we will even get our phones...?? Come on man! :rolleyes:
[Nexus 4 General] ruthlesset:
It didn't help me either.
[Nexus 4 General] NelsonTheMoron:
From what they have told me...it is "confirmed" I will have my order shipped either today or Monday. Nothing about me being on the B/O list (still suspecting that I am). This is what they sent me on regards to the phone call.

"Thank you for contacting Google Play! I understand you had some concerns with your order and I certainly understand why this is important to you. It is my pleasure to assist you with this issue.

Unless you receive an email with subject “An update on your Nexus 4 Google Play order”, your order is not affected. And you should be receiving a shipping confirmation soon."

So right now, I am just hoping that it gets shipped out today. They also claim that they are just basically trying to get the devices out of the door. Have not asked to talk to the manager, but I will later today just to get a reimbursement on the shipping fee. So to those who are still in limbo, just call them.
[Nexus 4 General] qreffie:
Y'know I'm kind of wishing I just went with calling T-Mobile stores and woke up early to buy one directly from them. I'm upgrade eligible and even if I ditch them after one year of the 2 year agreement I'd still come out ahead since the ETF would only be $100 at that point. Next year I'm just going to a brick and mortar store to get the new Nexus. It worked out well with Best Buy and my Nexus S.
[Nexus 4 General] InvalidUsername:
This is EXACTLY what I got out of calling the nearest Tmobile stores. I called 20; only that ever got Nexus 4s (sold out day 1), and some incorrectly said that either you can only get it online, or that Tmobile doesnt carry it :rolleyes:
[Nexus 4 General] 338lm:
Guaranteed next day delivery for only $620 (so far)

Or buy it now for $999!!! Wow!
[Nexus 4 General] parkinsonrich:
I finally broke down and called. The CSR told me that everything looked good on my order and that they were just waiting on UPS for tracking (my label). This was after getting the BO email yesterday morning (which "everyone" got). Hopefully this person was right. Still says pending in Google Wallet and shipping the 15th in Play (with the charge still in my bank account).
[Nexus 4 General] pitchshifter:
I'm about an hour away from a call of my own. I'm going to cancel and walk do to t mobile and just get a GNII if they can't give me hard information.
[Nexus 4 General] wcdude18:
Are you people serious about this sort of stuff? Ditching everything Google because of a bad product launch experience?? This boggles my mind. I admit they misplayed this release, leaving a bunch of people (myself included) in limbo about whether or not we even HAVE a phone en route. But to stretch that outward to the point where you sense it reflects on the company products themselves? Ridiculous, simply ridiculous.

Listen, we're just in a bind because we all were mashing F5 because we were frothing at the mouth for the sweetness known as Nexus 4. Google botched the launch. But I still want that sweet Nexus 4 and will continue to use all the Google products and services I currently do. The only thing this changes for me is I'll probably wait a few weeks AFTER launch before I order another new Google hardware product.

I get the anticipation and excitement for this phone, I'm right there with you. But CALM THE **** DOWN please with this "Google has shown it's incompetence and I'm leaving them forever" crap. Teenage overreaction. Sheesh.
[Nexus 4 General] clay_cauley:
So my UPS My Choice shows a delivery date for tonight ... but typing in the tracking number shows me an estimated date of Monday. Very odd.

I'm going with the latter so I don't disappoint myself.
[Nexus 4 General] luckylui:
Google on day one took the money out...now looking at my bank Once shipped, they put my money back and didn't charge me! Niceeeeee lol
[Nexus 4 General] Mr.Fahrenheit:
I am so close to canceling. I don't even care for their "reasons" anymore.

Heading off to the gym... Maybe I'll get an update later, if not, **** it. I can't be wasting time on this, and I DEFINITELY don't want to deal with 3 week delays.
[Nexus 4 General] NelsonTheMoron:
That's basically what I got also, except without the B/O email. I'm still going to call them back later and ask to speak to a manager to see if I can get reimbursement on shipping fees.
[Nexus 4 General] 338lm:
Exactly what I was thinking... "well, there's a used phone for your consideration"
[Nexus 4 General] NelsonTheMoron:
They will charge again after a little while. Maybe after they get the ****storm dealt with. My bank account got the money back, but it's mainly because the authentication timed out.
[Nexus 4 General] tawfiqmp:
Maybe to you. That's not the case for everyone though.
[Nexus 4 General] Knuxr:
For all of those that are thinking about canceling, at this point you really can't. You will have to wait for the device to ship and decline it, once Google gets it back you will get your refund.
[Nexus 4 General] pitchshifter:
this is silly, if you have a credit card you just call your company up and issue a charge back or block if you are that worried. You can absolutely still cancel.
[Nexus 4 General] the1onewolf:
Can I ask for a bit of clarification how the UPS my choice works in relation to this google shipping fiasco.

Did you just get an email notifying you or does a new package heading towards you show up under the tracking dashboard?
[Nexus 4 General] mchimney:
Just had a chat with UPS about the hold for will call option. I was told that an initial delivery attempt has to be made for hold for will call to work.

I guess i really do have to wait until monday
[Nexus 4 General] shojus:
LMAO!! Prision sex huh...? :eek:
[Nexus 4 General] emuneee:
You can cancel now without problems if you haven't been charged yet. After you've been charged you have to refuse shipment to get a refund.
[Nexus 4 General] SlamMan:
For informational purposes.

Tues 9:23 am PST Got in order for 16GB Nexus 10

Tues 9:59 am PST Got in order for 8GB Nexus 4

Tues 10:03 am PST Got in order for 16GB Nexus 4

Thurs 2:36 am PST Got Nexus 10 shipping/tracking email (Friday ETA)

Thurs 12:02 pm PST Got Nexus 4 backorder email (did not specify which one)

Fri 8:11 am PST Got 8GB Nexus 4 shipping/tracking email (Monday ETA)

Fri: 10:00 am PST N10 Delivered by UPS

I'm actually on Mountain time to all local times were +1hr.
[Nexus 4 General] eiksitr:
Limbo

Hey long time lurker, but I had to vent, here with others that will "get it" I am in Limbo original order was at 8:43. I have had zero emails since the confirmation. Here is the kicker.....UPS has been to my house 2 times today now .......no N4 for me. what a kick in b...s. I finally broke down and called the Play Store. I got the "everything looks good on our end" and "if you didnt get the back order email you should receive your order" Then of couse she said if I dont get an email or my phone by Monday o call back!!!..........ARRGGGGGG

thanks I feel better now.....kind off
[Nexus 4 General] Knuxr:
That's blocking a payment, not canceling the order with Google. Go ahead and try to call Google and cancel, they will tell you that they can't do it. That is unless you got a B/O email.

Of course there is always the blocking the payment option, that is not dependent of Google.
[Nexus 4 General] pitchshifter:
and not the good kind either!