yashsingh1/xdaforums huggingface dataset:
[Nexus 4 General] ctowne:
Did an RMA last night and about 2 hours after I find out that my debit card has been compromised and my bank is sending me a new one in 7-10 business days. Will this screw up my RMA since they need to do a pre-auth until I send the old device back?
[Nexus 4 General] Scyth3:
It's pending until the tracking number is issued, then it is posted (Google Wallet will tell you when it's actually charged you if you look at the transaction). That said, you'll get a shipping confirmation email or tracking number but it doesn't mean the device has shipped -- it just means a label was generated.
[Nexus 4 General] URPREY:
The issue is that our cards have already been charged. It's not a pending charge - it's a charge. Mine shows label created 11/29, and scheduled delivery date 11/30 (yes, even today, it still shows the date in the past).

We were advised that cards would be charged when the device was shipped. This obviously isn't happening, and this is the issue for me.
[Nexus 4 General] housry23:
Dang that's terrible bro. What sucks even more for you is that you live in the same city in where these are originating from. All Nexus 4's start at UPS's Louisville hub. Maybe you can call and see if it's there or get some info for the rest of the 27th 1-2 weekers that have the YTOD.
[Nexus 4 General] esxps:
I ordered around 3:40PM and 2-3 weeks est. Just got my UPS tracking # now. WoW! It is better than nothing.:laugh:
[Nexus 4 General] shaundroid:
The UPS driver just slow rolled my house to taunt me. SMH
[Nexus 4 General] cavallino33:
PST? That's about the time I ordered: 3:15. There is hope!
[Nexus 4 General] URPREY:
I'm just a couple miles away from the hub. I've already been in contact with UPS and they claim that Google hasn't tendered the package to them so they can't do anything yet.
[Nexus 4 General] nm3th:
For those that got shipping info today, what shipping method is showing up for you? Mine is 2nd day air.

2-3 week 16gb
[Nexus 4 General] jMollys:
Sounds like someone is able to look-up their tracking number on UPS.:good:

NO YBOD!
[Nexus 4 General] Scyth3:
The only option is 2nd day air.
[Nexus 4 General] shahram0:
Ummm... new development:

I had a 16GB ordered during the 1-2 week delivery frame on the 27th and got a shipping email on the 30th, but right now stuck in YSOD still.

I also ordered another 16GB during the 2-3 week delivery frame on the 27th, received shipping email this morning AND NOW the tracking is active and says order has been processed in Louisville!!!!! Meaning UPS has control of my package and has processed it! WHAT ON EARTH!? 1-2 week people are the new Limbo people!

1-2week order YSOD - not yet received by UPS

2-3week order processed and is active for delivery.
[Nexus 4 General] yokuyuki:
That doesn't make sense when UPS is the one handling the logistics. Google doesn't touch the phones.
[Nexus 4 General] CTMeow:
I don't think I've ever seen a UPS truck in my neighbourhood before I ordered this phone.. Now they seem to be here everyday.
[Nexus 4 General] esxps:
PST!

You guys should charge back 2 days shipping fee if you don't have it in 2-3 business days and your CC charged.
[Nexus 4 General] Hatzy:
Yes, on the 30th I received an email titled "Your Google Play Order From November 27th Has Shipped" along with a fun little tracking number in the email that has been useless for the last 5 days. I would assume most people, when they actually look at that email, expect that it means it has shipped. The email should've just said what you said: Congratulations, you have a tracking number. Then just leave it at that and I'm sure most people would've been fine with that. I honestly would have.

The second issue is the charge became pending on my account when it gave me that email. The charge actually posted on my account 2 days ago and I still have no clue where my purchased item is. I've said this before, it's not like I NEED the phone in a dire way but if you're going to lighten my bank account by nearly 4 bills then by the power of Grayskull I want to know the status of it.

And because I got off subject here, it was my understanding that when the charges posted to your account, that meant they actually shipped it out. To the receiver I mean.
[Nexus 4 General] abowmedia:
Probably. I guess of the 2 i'd rather have my order lost with no charge to my card... Still agitated I waited 3 weeks and keep being told "Oh just wait, it will ship today!"... Though I guess now they're changing their tune. Now i'm getting "Oh wow, this is wrong, we'll send it to a shipment specialist. We take this very serious and will send you a follow up (copy and paste) email to prove how much we care"
[Nexus 4 General] khanh1289:
yayy for most (some?) 2-3 week-ers. we'll get ours this weekend, fri or sat!!!
[Nexus 4 General] yokuyuki:
What's your delivery date for the second one?
[Nexus 4 General] kingwaffle:
I ordered 11/27 and got the email last night.

Tracking info was unavailable until just now:

Louisville, KY, United States	12/05/2012	11:20 A.M.	Origin Scan
[Nexus 4 General] klownkillah:
tracking info

Attached is the UPS tracking page for my November 27th order from 2:33:22 pm PST for a 16gb N4

I just took the screen shot a moment ago.

It does NOT look like i have YBOD - i hope this helps.
[Nexus 4 General] armstrom:
Google appear to be in violation of the Visa credit card merchant guidelines. (for those who bought with Visa cards, at least..)

Creating a tracking # does not equate to shipping.

The source is page 13 (really 16th page of the PDF) in the section marked "Delivery of goods and services".

http://usa.visa.com/download/merchants/card-acceptance-guidelines-for-visa-merchants.pdf
[Nexus 4 General] shahram0:
No delivery date given :\ but it has been processed. This is the screenshot of my tracking for the 2-3 week delivery
[Nexus 4 General] yokuyuki:
Not even if you look on UPS MyChoice?
[Nexus 4 General] MidtownHD:
same here, 11/27 5:32pm est order.
[Nexus 4 General] ksavai:
I dont know if anyone already posted this link. Spreadsheet made by reddit users. You can come to know by just looking at it whats happening to the orders in your time frame.

This is useful. Check it out.

http://www.reddit.com/r/nexus4/comments/14ah75/spreadsheet_to_track_nexus_4_shipping_any_country/

PS:- OP should post it on 1st post.
[Nexus 4 General] noyade233:
Congrats! Now if only my Nov 30th tracking number would do the same...
[Nexus 4 General] shahram0:
I can't sign up for UPS MyChoice because I'm an international student in the U.S. and thus UPS can't find or verify my name/address.

At least, I think that was the reason it failed when I tried signing up yesterday. Strangely enough, my "internationality" is Canadian.
[Nexus 4 General] URPREY:
Agreed. This is the same BS that went back and forth on the N4s from the 13th.
[Nexus 4 General] housry23:
I think this makes it official. There is now a new limbo. Those of you that ordered on the 27th 1-2 week time frame and received a tracking # last week are in this new limbo. It's amazing that Google keeps finding ways to screw up. I was an original LL3 with BO email and did get my phone last week, but I have been following this thread still to make sure all the people that were in here before get their phones. Now it looks like I'll have to follow a little longer to see if these new limboers get theirs lol!
[Nexus 4 General] shaundroid:
Just got off the phone with a Play CSR. The CSRs were sent a communication today that customers were sent an email that devices had shipped when in fact the labels were simply created early as a way to assign devices to orders (seriously?). The fulfillment team did not realize the Play system would send emails to everyone in the manner that it did. Some customers will be receiving emails today to let them know they should not have received a shipment email. The communication also states that a large batch of orders are being shipped/released today and UPS will have updated information late today or early tomorrow.

Don't shoot the messenger, just relaying a new story from a Play CSR.
[Nexus 4 General] klownkillah:
It would be funny if that applies to me because it looks like i can change the the options of the package using tracking info they sent me via UPS My Choice....
[Nexus 4 General] PaisanNYC:
Do you actually think being Canadian entitles you to the same benefits as US Citizens? Silly hoser, go back to your free universal healthcare! LOL :)
[Nexus 4 General] chronus719:
Google really needs to make sure they have their sh!t together before moving onto shipping emails for the 2-3 week crowd, There are still plenty of 13ers, 1-2 weekers, and RMA people that should be taken care of before them. They still have a 1-2 week grace period for the 2-3 week orders, but time is up on the 13ers and half their time for the 1-2 weekers is up. This is getting to ridiculous levels of incompetence.
[Nexus 4 General] inseconds99:
I am furious right now because I ordered at about 3:30pm est and my order is so messed up with this Yellow Label of Death. I knew i should have waited and not refreshed and waited till later to order. It seems like the people who got their orders in were not ment to and we forced the system to place it. Now this is a debacle just like the 13th orders.
[Nexus 4 General] m3lover1:
Lucky! Ordered mine at 2:00PM and while mychoice sent me an email with an updated delivery date of 12/6, my tracking still shows the YBOD. :confused:
[Nexus 4 General] yokuyuki:
I honestly think it's UPS ultimately at fault this time around.
[Nexus 4 General] stab244:
FWIW, Android Central posted on front page about people with YLOD. Nothing about limbo people though.
[Nexus 4 General] dipdewdog:
I got my ship notice from the Play Store this morning at 4:09 EST and the UPS site just updated showing my N4 has had its "Origin Scan" in Louisville.

1x Nexus 4 16GB

Order date: Nov 27, 2012 5:42:29 PM EST

Initial Shipping Estimate 1-2 weeks

Currently showing as 2 pending charges on my AmEx.
[Nexus 4 General] Hatzy:
Lol. Oh my. And it took them this long to figure this out? After a week of people verbally assassinating CSR's? You would've thought someone would've been like, "Hmm... we seem to be getting a lot of complaints about devices being shipped. Something is amiss here. Perhaps we should investigate further." Well done Google. Good show ol' boy.
[Nexus 4 General] inseconds99:
Yea the orders that are getting shipped are for the freaking 2-3 weekers!!!!
[Nexus 4 General] cimp:
When in Spain?????
[Nexus 4 General] grubbster:
Check the Spain thread.
[Nexus 4 General] MidtownHD:
my order was quoted with 1-2 weeks, 5:32pm est
[Nexus 4 General] shahram0:
This made my day :P hehe; but no I am not entitled to the things a U.S. Citizen is entitled to, but soon I'll be able to practice the law in both countries :) I'll get the same right to work here as a citizen, that's all that really matters. Good ol' NAFTA.

Back on topic: I hope I get both orders together but it's unfortunate that a new limbo is now apparent.
[Nexus 4 General] thetinguy:
don't :crying::crying::crying: seriously no need to get upset
[Nexus 4 General] inseconds99:
I think I'm getting one from CL today and I'll sell mine in 5 weeks after christmas when it shows up. Nothing pisses me off more then a company having my money and not having to answers the what my problem is.
[Nexus 4 General] Godaemon:
Are you 1-2 weeker or 2-3 ? :confused:
[Nexus 4 General] Cwebb03:
2-3 weekers are getting an origin scan within hours but I haven't gotten **** yet? When I get out of work I'm going to berate every single Play store employee they give me until either a refund or my f@&$ing phone. This is ridiculous.
[Nexus 4 General] droidd3v:
wow! great to know that some of the 2-3 weekers have been getting the shipping emails. At the same time, its sad that some of the LL3'ers and 1-2 weekers are still waiting for their phones. Such a sad state of affairs at Google.

I'm a 2-3 weeker myself. I haven't got any updates yet regarding shipping. My order time is:

November 27, 2012 3:58:02 PM UTC-8

Anyone who has placed an order after me got any shipping emails? I'm hoping to get some kind of an idea of when to expect a shipping mail for my phone :)
[Nexus 4 General] DowntownJeffBrown:
I think the 1-2 weekers are starting to feel the pain of us Nov 13ers. This is just such a clusterfu*k.

Tweet people Tweet

#WhereismyNexus4
[Nexus 4 General] Tyscott:
I got in on the 27th for 2-3 weeks. Still waiting, hopefully I get my shipping info too.
[Nexus 4 General] thetinguy:
Really you are going to berate people who have no control over your billing or the shipment of your phone? I am sure they will do their best to help you. :sarcasm: Seriously take a chill pill, no need to have a heart attack. :good:
[Nexus 4 General] ultma75:
My order updated to scanned at Louisville, ky
[Nexus 4 General] logic0verflow:
I just noticed the tags for this thread XD
[Nexus 4 General] ed10000:
I'm also a 1-2 weeker, never got any shipping emails on 29th or 30th, got one today. It was 8 hours ago, but the tracking number still doesn't work.
[Nexus 4 General] jvanlew:
Yes. Slightly. Anticipation, frustration, worry? Yeah I gotz it. I guess it is only a phone but damn.

FYI, 1-2 weeker w/shipping confirmation on 11/30 and only a YLOD. Placed trace on a shipping label so who knows what my status actually is. All I see is EXCEPTION...

Sent from my Nexus 7
[Nexus 4 General] Cwebb03:
If they wouldn't have charged me I wouldn't be having this problem. I found one on CL for $400 so I asked for a refund, but they can't b/c it has "already shipped" even though UPS says they don't have it
[Nexus 4 General] geokuttan:
were you 1-2 weeker ? what time did you order the phone ?
[Nexus 4 General] inseconds99:
When was your shipping email and did you have the Yellow Label of Death?
[Nexus 4 General] KewlRobD:
I don't know about other states but the physical presence rule no longer apply's in New York. They passed the internet tax law that states anyone shipping an item to NY has to collect sales tax. It's total BS.
[Nexus 4 General] thetinguy:
:good:

So go ahead and file a chargeback. just because google won't cancel your order doesn't mean you can't get your money back.
[Nexus 4 General] Jayrod1980:
Well no change to my shipping. I love the lies... mine's an RMA. So after waiting over two weeks for the intitial, only to get a jacked up screen, I was told by the CSR that the order would go out immediately and that there was no supply hang up on RMA stock. Well they got the label out fast... but it's looking like it's going take forever again. Thanks!
[Nexus 4 General] thetinguy:
:victory:
[Nexus 4 General] Scyth3:
I'm pretty sure Google just uses a random number generator to send these things out. In general it's all fairly unacceptable. They shouldn't send out "shipping" notifications unless the device is on a truck to a UPS hub.
[Nexus 4 General] Rspeters:
I'm a 2-3 weeker, ordered on 27th at 2:53pm pst, just got my shipped email and tracking number, a few hours ago it said no information for that tracking number, now it says In transit and is coming from Louisville, Ky.

Sent from my Galaxy Nexus
[Nexus 4 General] Schultz_91:
I just want my awesome phone. I don't care how it happens, I just want it. Haha

1-2 weekr, YBoD. Also got a tracer.... Patience is a virtue.... :good:
[Nexus 4 General] KewlRobD:
1) Order date: November 27, 2012 12:37:18 PM UTC-8

2) N4 16GB

3) Westchester, NY

I should also note that I did a change of delivery through MyUPS. I noticed a lot of other people in this forum had made some type of change through MyUPS. Did anyone that has the Yellow Bar not make a change through MyUPS?
[Nexus 4 General] inseconds99:
My fears are confirmed, my LG wireless charging pad and screen shield have been delivered before my phone. THANKS GOOGLE
[Nexus 4 General] abhi2889:
Yes I didn't change anything but I still have that yellow bar?
[Nexus 4 General] Scyth3:
Yellow bar, ordered on Nov 27, 2x16gb N4's, shipping email on Dec 1. Was suppose to show up yesterday. I haven't made a single change.
[Nexus 4 General] Godaemon:
This one alleviates my pain :p

1-2 weeks here 02:02 pm PST 27th Nov
[Nexus 4 General] JF109:
1-2 weeker, no changes on MyUPS. As of 10:09PST 12/5 I still have the YBOD.
[Nexus 4 General] Revthejedi:
1) Order date: Nov 27, 2012 2:57:09 PM CST

2) N4 16GB

3) Shipping confirmation: Fri, Nov 30, 2012 at 4:06 AM

4) Baton Rouge, LA

"a shipping label has been created..." displayed @ UPS website
[Nexus 4 General] ian426:
Chiming in for the first time here...

Nov 27th, 1-2 week group. YBOD.

Only thing I can say is that I am VERY thankful that I was not overly impatient and use 'My Choice' to redirect my phone to my university address when the shipping notification went out on the 30th. I would hate to have it arrive after I left for home, just to sit in my post box until January...

I know I saw some people posting earlier that they have it shipping to their university addresses and thus time is running short. If I were you, I would highly recommend trying to redirect it to your home address.

(of course, watch it come in after we all head back to school in January...)
[Nexus 4 General] familiarstranger:
1-2 weeker from 11/27 just got my email 12/5 no information on tracking number
[Nexus 4 General] Schultz_91:
I'm gonna go shave after watching this thread like a hawk for 3 days. After I hope to come back and reload my UPS page to see that my phone has been found and is on its way.... /crossfingers. :o
[Nexus 4 General] oasis9389:
looks like 4-5 weekers are next in line (minus the 11/13 people in limbo)

I ordered mine on 11/28 and received a 4-5 week range.
[Nexus 4 General] brar.arsh:
EXACTLY!!!
[Nexus 4 General] estallings15:
OK. Still no charge from Google on my Amex. I called Amex and explained my situation. The guy said sometimes when vendors go to charge a purchase and see the billing address is different it hangs up (this was also said to me by a Google CSR, for what little that's worth) he added my address as a valid shipping address for purchases made on the card. I updated the card info in google wallet to try and trigger the system into charging it. I doubt anything will happen.

In case anyone is wondering, I ordered on the 13th.
[Nexus 4 General] jvanlew:
Let me know how that goes. LOL. ;)
[Nexus 4 General] mk92595:
I hope so. I ordered the 8gb on Nov 27 with the 4-5 week time frame.
[Nexus 4 General] jakejm79:
Mine is the same as this, except my 2nd order was for a 8GB and was 4-5 weeks.
[Nexus 4 General] EpiphanyMachine:
Order date: Nov 27, 2012 3:15:32 PM PST (2-3 weeks)

CC Temp Charge in negative amount of order Dec 4 - Google *GSN

CC Charged (Pending not posted) Dec 5 - Google *Devices

Shipping Email: Dec 5, 2012 1:34 AM PST

UPS Tracking: Louisville, KY, United States	12/05/2012	2:24 P.M.	Origin Scan 3:26 P.M. Departure Scan

The two temp charges leave a 0 net temp charge on my account. This is good for people who use debit cards! Not sure if it matters (I don't think it does) I originally had it in cart for 1-2 weeks and it kicked it out before it changed to 2-3 when I pushed the order through.

Update: Not in limbo actually shipped as I see a departure scan on my tracking info. Unless I do not receive my N4 on friday I will not update this post anymore. I hope it was helpful.
[Nexus 4 General] phermey:
ordered 27th 4:55 pm cst

confirmation 2-3 weeks

shipping notice 3:34am

origin scan 11:55am

if they get it on a truck and out the door by 10pm... i will have it tomorrow. freakin yummmers:victory:

destination hendersonville, tn
[Nexus 4 General] Deeco7:
Bloody Google is clever by playing dumb.
[Nexus 4 General] grubbster:
Not so sure they are playin. :p
[Nexus 4 General] Tyscott:
Wow, I checked my bank account probably 2 hrs ago. Check it again now and google has charged my account for the device.

Nov 27th

2-3 weeks

New York.

Awaiting shipping information still.
[Nexus 4 General] ik0n:
Order date: Nov 27, 2012 4:09:55 PM EST

Estimated Ship: 1-2 weeks

CC: Transaction Date: 11/30/2012 Posted Date: 12/01/2012

Shipped Email/Tracking: Fri, 30 Nov 2012 02:04:26 -0800 (PST)

YBoD.
[Nexus 4 General] m_andonov5:
Lets hope so, No info yet but that was expected for the 4-5 week range.

Fingers crossed Google email said January 2nd so anything before that 5 week mark is reason to celebrate :laugh:
[Nexus 4 General] Herbie555:
Right there with you, man. I knew it was a gamble to get it here before XMas, but PLEASE Google/Santa - make this happen. Need to have this under the tree for the wife!
[Nexus 4 General] klownkillah:
1-2 week was the estimated delivery time frame when i ordered it on 11/27 @ 2:33:22 pm PST
[Nexus 4 General] chronus719:
Thread tradition upheld.
[Nexus 4 General] rootusr:
So a lot of you guys who ordered at Nov 27th and got 2-3 weeks shipping times are getting shipping notifications a week after your order right?

is there a chance then that if I order it now when estimate shipping time is 5 to 6 weeks I can get it before that? I'm traveling to the US and if it takes more than 5 weeks I won't be able to get it.

What do you guys think?
[Nexus 4 General] grubbster:
I think it is a big risk. No one here can tell you what will happen for sure.
[Nexus 4 General] coolcav:
Placed an order for replacement on Nov 28th. Got UPS tracking on Nov 30th. Was scheduled to deliver yesterday, but it is still stuck on YSOD. Called UPS, they told they have not yet received the package from the seller. Called Google, CSR told that there might have been slight delay to send it to UPS due to the high demand of Nexus 4.

I have not yet returned my previous nexus 4. I asked for replacement coz it has constant mild buzzing noise from the earpiece.

I really hope that they have fixed this issue.. If they have fixed, then it is really worth waiting....
[Nexus 4 General] xur17:
There's a chance, but it's obviously not guaranteed at all. Also, your package could get stuck after shipping, making it hard to cancel.
[Nexus 4 General] mailrachit:
Order it and if it does not get shipped in 4 weeks, cancel it.

There is a chance that you get the shipping label and get charged for the order but then you will have to fight it off.
[Nexus 4 General] rootusr:
Thank you for your answers, at least is correct then that some of you are getting shipping notifications before the initial estimates time?
[Nexus 4 General] oasis9389:
i know it doesn't mean anything, but i called and asked how accurate that time was told; they mark the time up a lot to cover themselves and that they should have it out to us before xmas, but don't want to guarantee it.

i know a statement like that from a CSR isn't worth a dime, just sharing.

I think that is why the times are so high right now, and why they skipped the 3-4 week range.. 3-4 weeks lands on xmas. they don't want to get in the mess of guaranteeing before xmas and not delivering. so 4-5 is basically saying, don't count on it for xmas
[Nexus 4 General] uEih:
Don't get too excited as some Nov 13th is still stuck and majority of Nov 27th is stuck also but with UPS. First google had the problem and now they're passing it off to UPS. Shouldn't have taken anymore orders if they couldn't fulfill them.
[Nexus 4 General] rootusr:
That sounds great!, So , I can order it, and until i receive the shipping notification I can cancel it right?
[Nexus 4 General] mailrachit:
I ordered a N4 16 GB at 2:55 p.m. PST and got a 2-3 week estimate. I got no shipping mailer today :(

I am seeing many 2-3 weeker's who got their shipping confirmation today. Some who ordered before and some who ordered after me. Anyone else (2-3 weeker) with me on this?

I ordered a N10 16 GB in the same order but that shouldn't delay my order right? The N10 16 GB is delivered in 3-5 days.