yashsingh1/xdaforums huggingface dataset:
[Nexus 4 General] alchemistkevin:
Anyone in the UK had theirs delivered yet?

My order confirmation timings are 0845 & 0852.

I received an email yesterday saying action requested if I wanted to cancel.

The orders are still in pending status - haven't had any updates since I ordered them, after staying up all night. :(

Called their CS numbers and was met with a clueless rep who could hardly string words together - so no help from him either...

Checked my bank account too - no charges on my card yet - I've spoken with my bank and told them not to hold any recent transactions too.

what else can I do...
[Nexus 4 General] DroidDavi:
youd be surprised how many emails you get at 3am
[Nexus 4 General] MaxCarnage:
Got a UPS delivery alert last night letting me know a package was en route. Its a stupid textbook I had to buy Tuesday. Damn UPS! ;)
[Nexus 4 General] MisakaImouto:
Hoping so, but I'm not going to hold my breath anymore. It just makes the wait seem longer than it really is.
[Nexus 4 General] shaneydroid:
My order times (in UK) are 00:36:32

Seems my order went through 8 and a half hours before I placed it!!

So by that reckoning I am expecting my Nexus 4 yesterday :silly:

---------- Post added at 10:57 AM ---------- Previous post was at 10:55 AM ----------

Not sure whether or not to trust google wallet details.

My first Nexus 7 went through the whole process of order, pending, shipped and completed etc.

My second Nexus 7 arrived in the first week of August yet google wallet STILL shows it pending now, in November with no further details.
[Nexus 4 General] thunter5000:
I received an email about an hour ago from Google with UPS tracking information. I ordered an 8GB at 11:06am CST on launch day (US). The tracking number doesn't work right now but it's a start. I have been in "pre-order" status since I placed the order.

Hang in there...
[Nexus 4 General] daledenton:
What the hell is going on with the order they are doing here? I ordered mine at 10:36CST so basically a few minutes after they went on sale, Still no tracking email for me...
[Nexus 4 General] DroidDavi:
Apparently there's no order. Some one who got lucky later on in the day got shipping info.
[Nexus 4 General] thunter5000:
Luck of the draw I guess, like it was being able to actually checkout on Wednesday.
[Nexus 4 General] bicho6:
I have SHIPPED!!!! woo hoo.. my order was placed at 8:52am Est...

Edit: i mean Pst
[Nexus 4 General] USSENTERNCC1701E:
Lol, wut, you mean 8:52 PST?
[Nexus 4 General] aimetti:
My 8 GB shipped however my 16 GB that was marked "completed" has not.
[Nexus 4 General] bicho6:
hahah ..ya.. haha... ****.. i was just reading it from the email.. its too early for me.. haha.. when i click tthe tracking link nothing shows up ... probably not in UPS system yet... but whatever.. a trackign number tell me that I actually have one..
[Nexus 4 General] pkrboo:
Ordered mine at 0818 in UK but had nothing more yet, still pending in my wallet
[Nexus 4 General] ulrih78:
I just received main and I'm opening the box now. UK
[Nexus 4 General] thunter5000:
If UPS picked up the devices yesterday evening there is a chance we will receive them on Friday. Hopefully the phones made it from the hub to the airport overnight.
[Nexus 4 General] manlisten:
Out of stock.
[Nexus 4 General] alchemistkevin:
Can we all post where we are when talking about delivery times & updates so the others know what's happening & where please?

I've read most of the back posts but it seems it's US only devices that have been shipped...
[Nexus 4 General] :
I hate you.
[Nexus 4 General] FatalityBoyZahy:
Well then I guess my order should (hopefully) be shipping soon! Picked mine up at 11:37AM EST
[Nexus 4 General] Geo411m:
What day/time did you place your order?
[Nexus 4 General] mobilehavoc:
Posted in the US thread but thought you'd be interested here...

Maybe to keep the hope alive for you all. When I ordered my Nexus 7 I got the shipping info with tracking number a few hours after I had the device in my hand. I ordered 7/17 and got shipping notice 7/19 at like 6pm but the N7 was delivered at 3pm on 7/19.

Hoping its the same with this and by the time some of us get tracking into they might already be delivered. ￼

Sent from my SAMSUNG-SGH-I747

Sent from my SAMSUNG-SGH-I747
[Nexus 4 General] Silas0220:
I live on the East Coast in the US and just received a shipment notice and tracking number at 430am EST. No information available from UPS yet.
[Nexus 4 General] jtc276:
I live in the East, too. When did you order?
[Nexus 4 General] UberSlackr:
Has any of the people that received the Tracking not made note of the " It may take 24 hours for the UPS package tracking to return any information for your tracking number." attached to the Shipping Info Email?

Also its clearly states "please note that it may take up to 2 business days for us to process your order for shipment."

So those worried about not getting your phone, but you made a purchase... It has not been 2 days yet.
[Nexus 4 General] faulkton:
wouldn't the UPS tracking info be valid and working if UPS actually had the package at the airport?

I'm thinking its going to be a long weekend.
[Nexus 4 General] jarjar124:
my...nexus 10 has been shipped.......why google...why??!?
[Nexus 4 General] alchemistkevin:
Did you receive any comms after you ordered?

Is your order in pending/complete status?
[Nexus 4 General] Bilhouse:
I have never dealt with such an incompetent company before:

First they offered no pre-orders.

Then there was no confirmation of a launch time.

Then there was all the hassle associated with placing an order - errors and crashes etc.

Then they took the money out of my account 48 hours before shipping the item or even notifying me that my order was successful.

Now TNT just delivered my device and guess what? Another mammoth **** up which I should have expected from such an inept company.

They sent me an 8GB model. Even though I ordered and was charged for a 16GB Nexus 4!

Google can f**k off.
[Nexus 4 General] bicho6:
you are right.. the fact that we have UPS numbers means that Google create a shipping label for us... thats it... once UPS actually picks up and SCANS the label.. thats when we know our shiney new babies are on the road...
[Nexus 4 General] kerman19:
Can I just say, congratulations... you've made an enemy today! :)

Mines still out for delivery, stupid slow TNT guy!

:(
[Nexus 4 General] lstrike:
Ordered 2 one in 8gb and one in 16gb capacities. Order on the 16gb went through at 8:49am the 8gb went through around 9:05am. The 8gb I received the confirm but nothing on the 16gb yet...
[Nexus 4 General] pandamaja:
I wouldn't hold my breath.
[Nexus 4 General] atlgator:
This is the greatest collection of first-time web purchasers I have ever seen. I know expectant mothers who were less concerned about delivery than many contributors here.

Can't wait for all these folks to get their shiny new launch devices and be disappointed with the always present launch niggles.

:)
[Nexus 4 General] MaxCarnage:
If you went through and replaced "Nexus 4" with "Nexus 7" in all the posts here you would have an exact duplicate of the N7 shipping thread from back in July. Now that was a riot.

I would expect that we'll all start to get tracking numbers throughout the day as labels are printed (by Google; UPS is not in the game yet) and then tonight when UPS does pick them up we'll start to see movement. I imagine that the bulk of us will get them Monday.
[Nexus 4 General] jtc276:
^This. The Nexus 7 thread was even more insane than this one.
[Nexus 4 General] thunter5000:
I like my fantasy world.
[Nexus 4 General] antonusklesk:
Anyone know of any instances where a bumper has been shipped?
[Nexus 4 General] itsalexaye90:
Yes it sure was. I was part of it.

---------- Post added at 07:20 AM ---------- Previous post was at 07:19 AM ----------

I havent heard of the 16GB or bumpers shipping yet.
[Nexus 4 General] dorkboy69:
My 16gb has been shipped!
[Nexus 4 General] hondarider525:
I ordered at 11:32 AM EST (8:32) and got confirmation at 4:07 this morning.
[Nexus 4 General] jtc276:
Someone on the U.S. thread said their 16gb shipped.
[Nexus 4 General] antonusklesk:
I'm trying to find out if the bumper has shipped in any country at all yet, I know the 16GBs have shipped and arrived in the UK, but there's just no information on the bumpers at all and it seems like it's holding up people's orders.....including mine.
[Nexus 4 General] KtMack23:
I gotta figure we will get our phones tomorrow. When I ordered my Galaxy Nexus from Google, it took three days to get to me, and I didn't get tracking info until the day before it arrived.
[Nexus 4 General] silver91342:
I think Google is giving them to ups thurs night so doubtful anyone will get it before the weekend.
[Nexus 4 General] Appatar:
Today is 15th. My shipping date. Still no news. Must have Nexus 4 soon.
[Nexus 4 General] manlisten:
11/13 6:08 pm est
[Nexus 4 General] aznsmith:
Got my ups tracking number at 3:37 AM :)
[Nexus 4 General] felito6985:
Just got the email that my order has shipped !!

I have the screen shot, just let me remove sensitive information....

Finally!!!
[Nexus 4 General] MaxCarnage:
Your "estimated" shipping date. That is a powerful word.

---------- Post added at 06:34 AM ---------- Previous post was at 06:33 AM ----------

You got the email that your shipping label has been created, I imagine. Any news is good news though.
[Nexus 4 General] juventuss:
Got my shipping email as well. ordered at 8:20am pst.

So most likely UPS will have tracking information available end of day today and it will arrive on Monday.
[Nexus 4 General] ROCKSTAR XS:
Due to my impatience I must refrain from ranting at google. Since I just saw an amazon kindle commercial and I hate amazon as much as I do apple I shall just rant about them. 1. No one even knew that was a smile on the box. I thought it was a dumb arrow 2. You're not the reinventors of normal 3. Take your crappy ecosystem and shove it.

Dear google, at this rate ill be complaining about how my life will end because my phone is dual core not quad core by the end of the day.
[Nexus 4 General] USSENTERNCC1701E:
A post in the general thread I'd link but on phone. UK, ordered bumper only, received already. Phone was out of stock when purchased.
[Nexus 4 General] Zeon45:
I'm on the East Coast (Florida) and I got my shipping email for a 16GB .
[Nexus 4 General] joeski27:
Very odd, got my tracking number for the Nexus 10, but not the Nexus 4. Had to order them both separately of course, but only ordered the phone about 2 hours after the tablet. Weird...? Anybody else with a similar experience?
[Nexus 4 General] jenskristian:
Looks like they are starting to ship 16gb models. Hope mine is next! :)
[Nexus 4 General] kanetheninja:
For what it's worth I got my tracking number for my 8 gig but not my 16 gig at 4:30am. I ordered them as separate orders at 12:40 EST or so.
[Nexus 4 General] Shivammcool:
Google snakes us Canadians. Some got it, but I was on there from 11:00AM till 7:00PM and got nothing. I hate Google. I say we petition against them and do something. Perhaps, for the next back of orders, throw in the bumper with it, or at least start from the western hemisphere of the globe.
[Nexus 4 General] FatalityBoyZahy:
Hmm, I ordered like 12 minutes before you and still no sign of an email! I'm in NJ so it shouldn't be much of a difference.
[Nexus 4 General] coolcav:
Received an email today Morning at 5:30 am EST with the UPS tracking number for my 16 gig model. The UPS tracking has not been updated though. I ordered the phone at 11:33 am EST.
[Nexus 4 General] kcbboy:
Same here. Got the tracking number for my 8 gig but nothing on my 16 gig. The 8 gig even switched to shipped on my google wallet.
[Nexus 4 General] Mairek:
No email for me yet. I am disappointed because I got my order through about 5 minutes after it went live. I just hope it is here by the weekend.
[Nexus 4 General] gab_hamelin:
Any shipping emails in Canada ?
[Nexus 4 General] USSENTERNCC1701E:
Oh, I'd totally spaced it, but Veteran's Day in the US. Because it fell on Sunday many places took Monday off instead. The distribution centers probably had a back log to deal with. It's possible when they saw how many orders Google had they simply delayed accepting them for 2day shipping until they got their stuff caught back up.
[Nexus 4 General] nibrwr:
Same situation here.
[Nexus 4 General] Mairek:
Veterans is not listed as a holiday for UPS.
[Nexus 4 General] jasonwc:
I received a shipping email for my Nexus 4 16 GB purchase at 4:41 AM EST. I ordered at 11:33 AM EST (8:33 PST). Status in the Google Play changed to "Shipped." It also shows that my card has been charged.
[Nexus 4 General] USSENTERNCC1701E:
For UPS delivery, but what about the distribution centers that package and hand off to UPS? If Freshly_Snipes reads this, did your wife get a day off for Veterans Day?
[Nexus 4 General] MaxCarnage:
Don't panic; things could be worse:

New iMac Deliveries to Be Delayed Until Early Next Year?
[Nexus 4 General] joshyy_rey:
Yeah, but Im sure a ton of those people didnt sell their current computer for that. A lot of people on here sold their phones in-expectation of ship on tuesday/wed here by friday. OOO how dumb do we look lol
[Nexus 4 General] MaxCarnage:
The only response I have for this is: http://xdaforums.com/showpost.php?p=34114925&postcount=7680

;)
[Nexus 4 General] Deeco7:
Alright, just got off the phone from Customer Support...

I told the agent that I am yet to receive my Shipping information having waited over 48 hours, he told me that I should wait another 48 hours to receive it, so I told him 'Why I must wait for another 48hrs for a Shipping/Tracking details??!!' he told me that the order is still being processed. I told him that's not good enough I shouldn't be waiting an extra 2 days for shipping info.

I mentioned that some of you guys had received the N4 even without Shipping info and their Google Wallet status showing as 'Pending', he told me that is unlikely, I told that is likely...he then froze.

So, I then asked would I be receiving it before Monday, I said I should receive it either today or tomorrow, he had no clue and just repeated what I just said.

The agents was 'Will', american I believe...he had no clue what he was saying and stuttered all through the conversation struggling for words.

What a waste of phone bill, got me no where.
[Nexus 4 General] dwd3885:
wait, you thought a phone call to Google support would get you somewhere? Are you new or something!?
[Nexus 4 General] stenzor:
You guys have some dedication... I mean yes, it was fun posting in here before launch and all, but please stop harrassing the reps every second to get a status update on your order. Your phone will come. I have no updates on mine and I'm not worried
[Nexus 4 General] haydonxda:
Indeed, you certainly did waste his time.

These people have jobs. And thousands of calls from anxious nerds don't help.

The fulfillment center looks like they're packing up boxes today and sticking UPS labels on them. Once the fulfillment center gets those tracking numbers back to Google you'll have your shipping number. The tracking number won't be active until UPS receives the package and scans it in which will likely be tonight.

That's if everything went RIGHT with your order.

(oops - you're in the UK, but pretty much same stuff applies)
[Nexus 4 General] joshyy_rey:
well some of us are college and broke so had to sell it, the added benefit of not having a phone and being able to blame Google is comforting ;)
[Nexus 4 General] florian3000:
Very true
[Nexus 4 General] MatAuc12:
Do you understand how stupid it is to yell at a costumer support rep for slow shipping?

Besides 2 day process isn't even long, a lot of places take up to 3 days without even being in a rush...

You seem to be proud or something and think you are smart for making a rep stutter on a subject as trivial and out of his realm of power. Its like asking a 1 yo what's 6x7 and then start laughing your ass off when he answers gaga.
[Nexus 4 General] decepticon:
Still haven't gotten any shipping info but my card was charged last night so it shipped.

Depending on when it actually left Dallas I should have it in a few hours.
[Nexus 4 General] MaxCarnage:
I'm sure he was stuttering and struggling for words because you got irate with him and demanded information he had no way of knowing or providing. If you've never worked in an inbound call support center you may not understand, but it can be pretty stressful in situations like this. Getting treated like sh*t by a stranger yelling at you over the phone isn't the best time to be had at work.

That said, you guys really should take what you hear from phone CSRs with a huge dose of salt. They honestly have no idea what the real status of your phone delivery is; they're fed stock answers and then often end up repeating rumors spread by other reps and even customers who call and give them information authoritatively. Cut these folks some slack; they have no way of giving you assistance for this type of thing.
[Nexus 4 General] Deeco7:
I pay for a service, I expect a service. What are you talking about?

I did not demand anything. All I asked was, the status of my shipping, as I had not received and Shipping Information EMAIL.

Re-read what I typed! Funny how all you guys go so defensive.

Calm down lads.
[Nexus 4 General] kiy0shix24:
I got my shipping info at 3 this morning :)
[Nexus 4 General] heat361:
My order shipped :)
[Nexus 4 General] wngmv:
Since they have started shipping not on the order thy received but something else I uses they are shipping so that most of us will receive our phone tomorrow.

For example, if they ship eat coast from Kentucky, I would have got it tomorrow as long as they ship today. But if you are in NY then you need more time on the road for UPS. Hopefully this is the case. FWIW, I still haven't shipped.
[Nexus 4 General] lnfound:
Some guy being payed minimum wage to answer questions by googling because most customers can't. Feel bad for the CSR who have to deal with all this then anyone else.

If they knew what's going on, or could do more then verify order on their end, don't you guys think Google would just make an announcement rather than having their support answer how 2 day processing and shipping are different things.(Not you Deeco, but many others)
[Nexus 4 General] timskyline86:
sweeet got my shipping info and tracking number :highfive:
[Nexus 4 General] meln4ya:
Thank you.

Great news! Your order on Google Play has shipped. Track the status of your package UPS #. Note that it may take 24 hours for your tracking number to return any information

I got this at 4:01 am this morning and my card was charged yesterday. Not sure what that means but I'm hoping that I get it tomorrow if not then it will be Monday because as we know Brown does not deliver on Saturday's anymore or at least I don't think they do.
[Nexus 4 General] Galactic2:
WOO!.

I'm hoping im next. I live in new york and ordered only 2 minutes after you.

*crosses fingers*
[Nexus 4 General] decepticon:
Just curious, can anyone beat my order time? :)
[Nexus 4 General] josuetenista:
Same happened to me. Already got my nexus 10 tracking number but haven't received anything related to my n4. It shows as preorder in the shipping status
[Nexus 4 General] USSENTERNCC1701E:
How I'm feelin' about Google claim that they'd start shipping same day. And the fact that folks who ordered way after I did have shipping confirmation. Oh, and about the way they released the device in the US 8 hours and 32 minutes after they said they would, which also happened to be 28 minutes earlier than their updated time, without notifying anyone via email.
[Nexus 4 General] glenroebuck:
that's odd my card was charged the day I ordered - even before I had the order info in play.
[Nexus 4 General] plbelanger:
I'm in NY also and received my tracking @ 4:30am...hang in there!
[Nexus 4 General] USSENTERNCC1701E:
Not sure, there was some guy like 200 pages ago that was very close. But the two of you are the only ones I've seen who got orders in the 31 minute window.
[Nexus 4 General] biggiephat:
Y u no pay tax? ლ(ಠ益ಠლ
[Nexus 4 General] ohaaron:
That wasn't a charge. It was a hold/authorization.
[Nexus 4 General] joshyy_rey:
ive been charged too, but knowing this launch, that could be an accident lol
[Nexus 4 General] benrees21:
Can't believe your all still waiting! :p
[Nexus 4 General] NexusIncarnate:
That was probably just a hold put on it and it was a "pending" charge. It most likely wasn't actually charged. Mine still shows a pending purchase.
[Nexus 4 General] decepticon:
Louisiana isn't charged tax on Google
[Nexus 4 General] decepticon:
I just happened to pull up the page at the right time and went through the whole order in under 30 seconds. Actually paused thinking this was way too smooth
[Nexus 4 General] akhan47:
Yes, the funds are put on hold as soon as you purchase. This is the same for everyone. A bit misleading for Google to day we will not deduct funds until order has shipped... the funds are technically deducted instantly.
[Nexus 4 General] aimetti:
LOL you are telling people to calm down

now thats ironic.
[Nexus 4 General] MatAuc12:
Then that makes you even more retarded to ask for shipping info when its not shipped.

And you still brag about making a CSR stutter with stupid questions that wouldn't be resolved, and tell him the best answer he fan give you is "is not good enough for you".

You're impascient and made someone's job even more boring by making him realise some humans are that slow.
[Nexus 4 General] heat361:
Mine came at 4:01 am and I'm in NY also:D
[Nexus 4 General] frankied22:
No shipping information yet here in Michigan and I ordered mine at 11:34AM EST/8:34AM PST :(
[Nexus 4 General] androidy:
How come?
[Nexus 4 General] decepticon:
That's if you are paying by debit card since it would be easy for you to spend the money as soon as you place the order then go to Best Buy.

If paying by credit, they don't "hold" the charge.
[Nexus 4 General] akkiman:
That's weird. I purchased at 11:56 a.m. EST and I'm shipping it to NY.

I haven't received any email with shipping details.

All I know is it is pending in my google wallet and I see it as "Shipping estimate: November 15, 2012" in my orders history.

Anyone else in a similar boat?
[Nexus 4 General] decepticon:
Couldn't tell ya but wasn't charged on my N7 or a GNex I ordered as a backup in August.
[Nexus 4 General] ohaaron:
In most cases, companies only charge sales tax in states in which they have a physical presence.
[Nexus 4 General] joshyy_rey:
:rolleyes:
[Nexus 4 General] NexusIncarnate:
You are incorrect. Credit cards have limits too that you could go over before the final charge is processed.
[Nexus 4 General] Plexicle:
Actually, "technically," they're not.
[Nexus 4 General] JPOKeefe:
I'm in Chicago and my tracking number came through via email at 3 am today. But the tracking number does not work, yet.
[Nexus 4 General] a5ehren:
Got my shipping info at 4:35 this morning. Order placed at 11:34 EST. UPS Tracking # isn't active yet, though, so I guess it's coming Monday.
[Nexus 4 General] meln4ya:
Thank you.

You've made a purchase on Google Play. You will not be charged until your order has shipped.

Order number: 15PPRE6046543249LOVE.157XXXXZZZX917OA

Order date: Nov 13, 2012 8:44:39 AM PST

Payment method: MASTERHARD xxx-0XXO

No, I would have had you because at 11:31 est I hit refresh on the 16gb phone and it said add to cart but once in even though I had already placed 400.00 on my Google play account it kept spinning went all the way through then game me the oops - so I did it again I assume 12 minutes later and it went through. Anyway just enjoying all the funny stories about trying to place an order. Oh and calling Big G is a total experience the young people there are put in a very awkward position - they don't know anything if it's not on that computer screen so they are the front line for bull$$it i admire their courage.

Purchased from:

Google, Inc.

1600 Amphitheatre Parkway

Mountain View

CA

94043

United States
[Nexus 4 General] decepticon:
I have never had a "pending charge" on any purchase made with my credit card but do every time I pay by debit.