yashsingh1/xdaforums huggingface dataset:
[Nexus 4 General] Appatar:
Need more info

So do you think Google would repay back shipping charges to those people who have been sent the BO mail and also are going to have the device shipped today?

Why do you think has google charged my debit if it doesnt want to ship me the device?

:crying::crying::crying::crying::crying::crying::crying::crying::crying::crying::crying::crying::crying::crying:
[Nexus 4 General] diablonyc2:
Mine is Pending in Wallet....if you go to the Play page and got to the VERY bottom, you can check status of your orders and that is where I see Pre-Order. Even though they said this will be a back order....I still did not get the Google B!tch Slap email yet.
[Nexus 4 General] Deeco7:
Just saw this comment from one user on Android Central...I hope it's true:
[Nexus 4 General] AmesCell:
Amazon beat their 2 day estimate and I just got my Qi charging pad. Nothing to charge on it.
[Nexus 4 General] picachux:
Kicked in the nuts having T-Mobile drop jellybean on the Galaxy S3 hours after I hand it over to my sister.

Now Google kicks me while I'm down with a 3 week delay, Was hoping to have it in my hands by my Birthday next week.

I get to use my ****ty iPhone 3GS now for god knows how long. :eek::crying::eek:
[Nexus 4 General] bigmase521:
Update: Just talked to play store CSR for 2nd time.. confirmed my back order.. Said they sold out stock in 23 minutes but didn't have numbers when I asked how many they sold. Said "they don't provide that to us". Also said my order (9:51PST, 11:51EST) was "actually one of the later ones", and that "it seems to me that people who ordered as early as 9:40am PST are getting back ordered".

The good new (as if it's really any consolation) is that he did say that "since your item is now back ordered, we will refund you the shipping charges once your items finally ships. He said it was like it was a favor, which infuriates me even more. That doesn't even begin to say "we're sorry for a botched ass launch, yet again". I told him how frustrated I was and that literally EVERY SINGLE Nexus device launch since the Nexus One has been an absolute nightmare. The last rep I talked to said "we apologize, but we ARE still pretty new at this".. it's been YEARS since the Nexus One launched (2010).. ****ing FIX IT! There is no excuse any more.
[Nexus 4 General] brandont218:
Ordered from NYC 11:54AM EST. UPS tracking just updated, showing Departure Scan at 3.36PM
[Nexus 4 General] CaspaTheGhost:
You know what? I'd be happy with a damn backorder!

For the guys who are passing the time with black ops 2, is it worth it?

I can't help but think of world at war whenever I see Treyarch's name and those are bad memories, real bad. Bought all the others on release but this time round I have doubts.

Sent from my Galaxy Nexus
[Nexus 4 General] tengen:
The irony of it all is that reports of Nexus 4 being backordered will only increase sales for Google.
[Nexus 4 General] agtitan:
Apple fail

http://finance.yahoo.com/news/apple-stock-hit-panic-selling-191928587.html
[Nexus 4 General] MaxCarnage:
The Nexus 10 launch hasn't been that bad has it?
[Nexus 4 General] pitchshifter:
same!
[Nexus 4 General] ninjames:
Officially just sent my old phone (Samsung Exhibit II with CM9) to my sister so she can use it. So I'm phone-less until the Nexus 4 gets here. Come on, departure scan!
[Nexus 4 General] tawfiqmp:
Funny how the guy who posted after you has his shipped after you said all of that.
[Nexus 4 General] bozzykid:
The OTA update was planned all along. They aren't reflashing all the phones because of the update. We have not seen any reports of the shipping firmware being unstable. So there is no reason to reflash with newer firmware.
[Nexus 4 General] juventuss:
Got my departure scan

Louisville, KY, United States	11/15/2012	3:11 P.M.	Departure Scan

11/15/2012	12:50 P.M.	Origin Scan

So I guess this would get to California on Monday ?
[Nexus 4 General] zander145:
BO2 is pretty fun. A few guns are OP. But not many. MP7 is still easy mode.

Louisville, KY, United States	11/15/2012	1:38 P.M.	Origin Scan
[Nexus 4 General] pitchshifter:
will it though?... because I feel like normal people try new stuff out (move away from apple, blackberry etc) because the geeks in their lives (Us) suggest things.
[Nexus 4 General] ninjames:
So what's the deal with this wireless charging stuff? Is there something I can buy now that is guaranteed to work with this phone that isn't stupid expensive? And secondly, does it require me to put anything on my phone to do it, like a sleeve or cover? Because I won't use it if so.
[Nexus 4 General] outz:
probably a good bet. mine shipped as well. I won't be back in country until Monday anyway... perfect!
[Nexus 4 General] jnewman1991:
To all those people calling and *****ing at the CSR, it isn't their fault. I've worked customer service before and you literally know just about as much information as the customers do due to ****ty managers never relaying information to you.
[Nexus 4 General] pitchshifter:
http://www.amazon.com/gp/product/B005DMBSVA/ref=oh_details_o02_s00_i00
[Nexus 4 General] DroidDavi:
theres a small bit of hope then
[Nexus 4 General] Xeur:
1.)

Regardless of if you've received the BO mail or not, if you've received a tracking number from UPS, I think it's pretty safe to assume that you'll won't have your shipping credited (unless you've whinged directly to google, in which case they've made some exceptions).

2.)

Google charged your debit card because it's a debit card. The system they have is designed to put a credit block for the full amount - in your case, it'll just take that from your bank account. That's the downside to using a debit card instead of a credit card.
[Nexus 4 General] troglodytis:
The order confirmation says

Yet I've already been charged. Hmmmmmmmmm mmm mmmmmmmm
[Nexus 4 General] Raptor5150:
Im in arlington and I got mine at around 2:30 ordered my nexus at like 11:30
[Nexus 4 General] aimetti:
Not sure what this means for anyone but I called google up about my account order.

My 16 gb has been marked as complete pretty much since I ordered it around 11:55 est. I got a backorder notice about an hour ago. I called him up just to confirm what was going on with my order as it was marked as complete and it was in limbo for quite some time before the back order notice. He told me to ignore the back order request as the system already shows that it was sent and I should receive my tracking tonight and the device should come either tomorrow or monday at the latest.

Who knows if this is really going to happen but figured id relay the message.
[Nexus 4 General] bigwhiteegg:
I'm hoping it'll get here on Sat !!!

It's 2 day shipping isn't it?
[Nexus 4 General] Red Wolf:
mine still saying "Shipping estimate: November 15, 2012" but no email yet

wow you are lucky I ordered 11:35am EST still no email :rolleyes:

yes it is fun go and play ha ha I am playing like a beast :D
[Nexus 4 General] Simon5558:
You haven't been charged...they put an hold on your credit card. It will clear in a few days
[Nexus 4 General] diablonyc2:
LOL -- I ordered 11:36AM and I am still "PRE-ORDER". The Three Stooges must be manning the wharehouse/delivery process.
[Nexus 4 General] djkinetic:
Seems something is wrong with your times, the 11:51 EST is 851 PST as the east coast is currently ahead 3 hrs. if you really did order at 951 PST you were definaltely late as the phone launched around 830PST, so anythin after 9 PST should logically get backordered
[Nexus 4 General] ninjames:
"Wireless charging battery cover required"

is that something different than what we have? is our default cover that? as in I literally just place my phone on that thing and it charges?
[Nexus 4 General] jenskristian:
Order Date: November 13, 2012 8:35:37 AM PST

1 x Nexus 4 (16 GB)

New Jersey

Still "Shipping estimate: November 15, 2012" in the Play Store and "Pending" in Google Wallett. Only e-mail I've gotten is the confirmation right after ordering.
[Nexus 4 General] Ajfink:
Multiplayer is basically guys sprinting around with shotguns and SMGs. Not really my kind of play, but I'm making due.
[Nexus 4 General] chrisnk204:
Finally an answer from a google rep ... which was and i quote... I DONT HAVE THE ANSWERS IF YOUR LOOKING FOR ANSWERS I DONT HAVE THEM.

I sh1t you not this guy said this and he also said i should be gettin my fone within 3 weeks which did not help at all because the email said that already i swear to god GOOGLE IS FILLED WITH IDIOTS!!!

simple procedure!!! offer preorders calculate how many units u need and make some extra for ppl who are going to order afterwards WHAT IS SO HARD?!?!?!?!?!?!?!? I DONT GET IT!!!
[Nexus 4 General] tengen:
Austin, Texas, got my backorder email around 2 PM.
[Nexus 4 General] rockr4Christ:
FWIW, just got off the phone with Play Support...said if you didnt get the BO email by now, you will be getting a shipping email by tonight. *fingers crossed*

-trev
[Nexus 4 General] SunSDK:
I'm over at the east coast got the back order FML
[Nexus 4 General] FISKER_Q:
I hope it isn't true, because then they've purposely canned people who bought more than one device.

It is even worse than the apparent incompetence, heck if there was a law regarding handling of orders this kind of preferential treatment might very well had been illegal.
[Nexus 4 General] pitchshifter:
built into the Nexus 4. it's the Qi Wireless charging standard
[Nexus 4 General] Jess813:
The crazy thing about all this is that NO ONE received an Available email when it came time to buy, yet EVERYONE got the backorder email LOL...Good job Google.
[Nexus 4 General] intern:
That's for phones without Qi built in. Yes, you literally put your N4 down and it will charge.
[Nexus 4 General] MaxCarnage:
This thread is turning into Groundhog Day.
[Nexus 4 General] Red Wolf:
yeah hopefully if i get BO thn i will get a refund for sure :eek:
[Nexus 4 General] soulz:
Please calm down.

Your post are hard to comprehend when you're angry.
[Nexus 4 General] ninjames:
Cool, is that like, a good one, or do you now know, or ..? I mean, I can buy that, plug it in, and just put my phone on it and that's that?
[Nexus 4 General] jnewman1991:
Austin, Texas here too and haven't gotten an email since the confirmation one. I ordered mine at 10:35.
[Nexus 4 General] MaxCarnage:
San Antonio, ordered at 10:33, no emails, still pending, still in limbo.
[Nexus 4 General] joshyy_rey:
+10000000000000 :mad:
[Nexus 4 General] pitchshifter:
yep, you can just plug it in and plop the nexus 4 right on and it will work.

Qi seems to be the one OEMs have started to really support.

pssst..the thanks button is free...
[Nexus 4 General] Xeur:
Remember, all the review units were with the older firmware. We don't know exactly when the stock arrived into their various destinations and when they released the OTA internally. If they were working on the latest version up until recently (and the stock that people receive is the same version as the recently released OTA), it's definitely a possibility. This can and has happened with other manufacturers.

*shrug* well, that's my reasoning anyway. Believe what you will!
[Nexus 4 General] bozzykid:
There's no Saturday delivery for regular UPS 2 day service.
[Nexus 4 General] soulz:
Departure Scan:
[Nexus 4 General] chrisnk204:
Lmfaooooo i needed that
[Nexus 4 General] Ittoryu:
I talked to a Play Store representative because I hadn't received a shipping confirmation e-mail nor a back-order e-mail. She said she doesn't have a lot of information on the matter given to her but from the information she's given, the people that haven't received a back-order e-mail should be fine; although she said no guarantees.
[Nexus 4 General] BaronInkjet:
I just checked back on my tracking #.

Origin scan at 1:30 from KY

Departure scan at 4:00

Shipping to MS.
[Nexus 4 General] skorpi0wn:
Just talked to a GP rep. She said the same thing - orders with multiple phones were most likely placed on back order. If you did a single device early enough you should be okay. Just keep checking Google Wallet for a change.
[Nexus 4 General] FatalityBoyZahy:
Wellll, my MicroSIM from T-Mobile arrived in the mail today, but still no Backorder, or shipping email. :(
[Nexus 4 General] ekinnee:
Arlington, TX

Nov 13, 2012 12:05:04 PM CST

Complete in Play Store, Pending in Wallet. Got the BO email.
[Nexus 4 General] djkinetic:
957 PST 1057 CST 1157 EST order and still in limbo!!!!
[Nexus 4 General] nibrwr:
Umm... You sure?

Haha I should have said which N4... 8 or 16
[Nexus 4 General] jnewman1991:
A lot of the screenshots from people show it is 2 day air. From what I've heard on the forums 2nd day air is usually delivered on Saturdays. I may be wrong, I haven't actually looked on their website to see or not.
[Nexus 4 General] bozzykid:
Again, it is well known what the exact build of JB is released on the shipping units. And again, there have been no reports of any major issues. Google is not reflashing the shipping phones. They will flash phones in manufacturing at some point but there is nothing that would cause them to do this to existing phones.
[Nexus 4 General] aSquard:
Bollocks - Just got the dreaded "Due to overwhelming demand" email...

They can hang onto my money (since I've already budgeted for this) and hopefully it'll alleviate the rush at the next go-round from the looks of it. Hopefully it won't be 3-4 weeks in the meantime, I'm going to ask them for a free bumper.
[Nexus 4 General] treoless:
Just got off the phone with a supervisor. She told me the backorder email was sent to EVERYONE. "You order could still ship. You'll have to wait until tomorrow and see what happens." WTF

BTW, I ordered 8:43am PST
[Nexus 4 General] luckylui:
Boss game! 275k on launch playing online.. Second day network crashed! Talk about hardcore warfare right there! Lol
[Nexus 4 General] emuneee:
You know you could buy the phone from TMo on contract then cancel then contract. Their ETF is only $200. Add the $199 you paid up front and your only off $50. Just saying for the desperate ones.
[Nexus 4 General] itznfb:
There is 2nd Day Air and 2nd Day Air Saturday Delivery. Two different services.
[Nexus 4 General] florian3000:
Is this a record breaking thread or was the situation with the N7 the same?
[Nexus 4 General] booyakasha:
you make me SICK!
[Nexus 4 General] kanetheninja:
As far as mine goes, I ordered 2 (separate transactions) my 8 gig shipped, my 16 gig is is bo.
[Nexus 4 General] bigmase521:
I ordered before you too, now I'm really pissed! And I'm in VA so was expecting it to get here from KY quickly.

:mad:
[Nexus 4 General] soulz:
I did NOT receive the back order email only shipping confirmation.

She's properly stating that to calm down uninformed customers.
[Nexus 4 General] ninjames:
The two-day delivery from UPS states that they guarantee it within two business days. This does not mean that they'll withhold delivery on a Saturday if it happens to reach your local office, it simply means that Saturday does not count in their deadline.
[Nexus 4 General] enviii:
I was going to ask for Play Store credit, but a free bumper sounds like a much better idea. This is... Deliverygate to Apple's Antennagate.

Apple gave us bumpers, so should Google :victory::victory:
[Nexus 4 General] espylacopa:
Wait, so what happened since I checked this thread last? I don't feel like reading eleventy billion posts to find out. Last I saw, there were a bunch of people waiting on their tracking numbers. I got mine at 1:03am, and the UPS tracking has even updated to the package having departed the origin facility.
[Nexus 4 General] ohaaron:
That's incorrect. Two day air is one of the services that has an add-on where you can pay extra for Saturday delivery. Amazon does this for prime members all the time. Unfortunately, this is not Amazon we're dealing with.
[Nexus 4 General] lstrike:
I got the exact same message... :/
[Nexus 4 General] jnewman1991:
Like I said I wasn't really sure. It sounded wrong to me too. I was just going by what I heard on the forums lol.
[Nexus 4 General] kiy0shix24:
It is two day air, that's what my taking says.
[Nexus 4 General] Gigantor66:
For those of you who received tracking numbers, check them. Mine just now updated to show an "In Transit" status from Louisville KY.
[Nexus 4 General] lpasq:
not so quick. shopping this gadget was a joke! like most i voluntarily tortured myself waisting time and refreshing and then getting booted out of the checkout out for almost a half hour. yeah i got a phone and it meets the implied terms. a second world purchase experience. i expect better from a premier corporation. they sucked!!!
[Nexus 4 General] booyakasha:
this doesn't concern you. the door is that way <------
[Nexus 4 General] enviii:
People need to stop calling the Play Store Support. Those guys are obviously clueless. You can call 3x and get 3 different answers.
[Nexus 4 General] MaxCarnage:
This will pretty much sum up the general feeling of the thread at the moment:

http://www.youtube.com/watch?v=WINDtlPXmmE
[Nexus 4 General] brandont218:
Because you still have to pay the difference for the phone from subsidised to unsubsidised. If what you've described was the case, everyone would have done that for other phones like the iPhone 5 already.
[Nexus 4 General] luckylui:
If it says two day air than you will see the N4 on Monday. If its 2 day(sat delivery service) you would see it Saturday.
[Nexus 4 General] bozzykid:
There will be NO Saturday delivery. I believe it is usually around $15 more for that service. And the Play Store has never used that service before. UPS doesn't deliver packages on Saturday unless Saturday delivery is specified.
[Nexus 4 General] Esteef:
This is odd

I ordered an 8GB and a 16GB

The 8GB says shipping estimate on the 15th but I called Google and they say it's on Backorder. I also go the e-mail for it.

The 16GB still shows as complete but the Google Rep says it most likely will get shipped today....

I ordered both of these at 1:30 PM
[Nexus 4 General] booyakasha:
I have just started skipping over posts that start with: "Just got off the phone with a CSR" or "A CSR told me" "Bill said...."
[Nexus 4 General] a5ehren:
UPS absolutely will not deliver a package on Saturday unless you pay them more money when it is shipped.
[Nexus 4 General] gbroon:
http://xdaforums.com/showthread.php?t=1737556

1923 pages only just over halfway to matching it
[Nexus 4 General] haydonxda:
You don't have to listen to a bunch of people guessing on the forums. You can get a solid answer directly from the UPS web site.
[Nexus 4 General] djkinetic:
That will only work if you keep the phone longer then 14 or 30 days depends on what your carriers trial period is set at. After this you have to pay the ETF and the prorated charge of your first bill.If you cancel within the trial you have to return the phone or get charge the full price, either way you arent really saving money then just buying it up front, because a first month cell bill is usually 70+
[Nexus 4 General] booyakasha:
In other news: I haven't done any ACTUAL work in a solid 75 minutes. What's another 30...let's wrap this ***** up.
[Nexus 4 General] a5ehren:
Mine too.
[Nexus 4 General] zizo79:
Got the backorded notice 10 minutes after getting an email from a rep saying that my Nexus 4 will ship today...bummer
[Nexus 4 General] espylacopa:
Don't hate. Pretty sure this is the "Play Store orders and shipping thread!" Time to go make a back order thread.
[Nexus 4 General] luckylui:
I posted up a pic of the ups del services...

Check it out!
[Nexus 4 General] OmgitzFire:
Mines still says estimating shipping on the 15 but I haven't received neither a shipping confirmation or backorder email.

Most likely that backorder email will be sent soon =(
[Nexus 4 General] bigmase521:
Yea my bad, rage typo :eek:. Order was 11:51EST, so 8:51PST.. not 9.
[Nexus 4 General] pitchshifter:
yea, speaking about that HOW DID THEY NOT LEARN!?
[Nexus 4 General] Jess813:
Now everyone is asking Hugo Barra for answers on his G+ page LOL WOW
[Nexus 4 General] jtc276:
They've shortened that thread or started a new one or something. When I quit using it, it was somewhere around 8,000 pages long, I believe.
[Nexus 4 General] irishrally:
Soooooo ... you're saying there's a chance ...
[Nexus 4 General] gab_hamelin:
I don't know who's the crisis advisor for Google, but he certainly got is diploma on Ebay... and he was able to buy it,, got it 2 day delivery and wasn't backorder. LOL
[Nexus 4 General] haydonxda:
What about Sunday?

:p
[Nexus 4 General] pitchshifter:
alt-PrtScn?
[Nexus 4 General] booyakasha:
best post yet lol :good:
[Nexus 4 General] diablonyc2:
Pre-Order Blues

Have any of the people that have a "Pre-Order" status in the Play Store received the Back Order Email? I ordered at 11:36am---and I have not received it...But people who ordered AFTER me have gotten delivery info?!?! BTW -- I ordered 16gb.

I better get myself a paddle....cause Im up #$#@ Creek
[Nexus 4 General] phoneman09:
I just got off the phone with Google, and he said that I am in the clear, I should have the my Nexus 4 by Tuesday by the latest. He also said that multiple times that if you don't or haven't received an email for a back ordered device you won't be getting one and your device will be shipped .
[Nexus 4 General] yokken:
Yep... me either...
[Nexus 4 General] florian3000:
BORING
[Nexus 4 General] MaxCarnage:
AT&T just sent me an email telling me about all the cool things I can do with my new iPhone. The last iPhones I bought were for my wife and father-in-law last December.
[Nexus 4 General] soulz:
I mark those as spam.
[Nexus 4 General] jining:
I hope this is true. I ordered at 8:33:25 PST and mine still says Estimated to ship Nov 15. Haven't gotten a backorder email *knocks on wood*
[Nexus 4 General] MaxCarnage:
Page numbers are arbitrary depending on your account settings. You have to go by post count to get a true feel for the size of a thread.
[Nexus 4 General] Esteef:
my 8GB that said shipping estimate on 15th ended up being on backorder..

the 16GB that says complete might get shipped *** (According to a Google rep)
[Nexus 4 General] ohaaron:
Read what is directly below that. They are two different services.
[Nexus 4 General] booyakasha:
I've been doing the, "oh **** i hear someone coming down the hallway, look busy" thing for a couple days now. next week is gonna be rough.
[Nexus 4 General] enserio:
I ordered an 8GB at 9:10 PST and received a tracking number earlier this morning. Upon checking UPS, it says my device has already been scanned for departure. Probably not going to see it until Monday.
[Nexus 4 General] Jess813:
Where are you guys seeing "pending" or complete?
[Nexus 4 General] stormtroopercs:
hope i dont either lol i ordered at 8:33:10.. just 15 seconds before you!
[Nexus 4 General] Xeur:
Fair enough - didn't realise the exact build on the units shipped from the factory had already been confirmed.

Guess we'll have to keep speculating as to what the reason for the holdup is.
[Nexus 4 General] booyakasha:
wait...there's new iphones??
[Nexus 4 General] Euler MD:
Thank you for your recent purchase on Google Play. Due to overwhelming demand, your Nexus 4 is on backorder and is expected to ship within three weeks. We’ll send you a notification when your order has shipped and will credit the shipping charges.

To check the status of your order at any time, visit the link below: https://wallet.google.com/manage/#transactions

If you would prefer to cancel your order, please reply to this email and our team will assist you. Or you can cancel your order using our online tool. Please follow the instructions found here:

http://support.google.com/googleplay/bin/answer.py?hl=en&answer=2423477

We apologize for any inconvenience and thank you again for your order.

Thanks,

The Google Play Team

does this mean that shipping will be free?
[Nexus 4 General] akhan47:
play.google.com scroll down and click my orders
[Nexus 4 General] Red Wolf:
still pending :confused:
[Nexus 4 General] troglodytis:
I'm not asking if I have been charged. I'm saying I have been charged. I can see authorizations and charges separately. I'm not saying it won't be taken off in a few days, but I have been charged.