yashsingh1/xdaforums huggingface dataset:
[Nexus 4 General] abhay.jenna:
My card has been charged since day 1 and the money has been deducted therefrom.. i made a payment through an international debit card. therefore i don't see any changes in my bank account.
[Nexus 4 General] jurvistan:
Heading to the USA at the end of the month, looking to ship a Google Nexus 4 in advance before my trip, anyone has any idea if there's any issue with shipping to a hotel? (I'm not sure whether the question has been asked before, sorry!)

I had a friend who had his Nexus 7 shipped to his hotel when he was in New York but apparently Google didn't allow it (I have no idea why) he ended up hunting for one at Gamestop.

Anyone's got any experience with having a Nexus 4 shipped to a hotel address, and know what is there I should be taking note of?
[Nexus 4 General] s.horsfield:
I don't have experience with Google themselves (sorry!) but i've ordered a bunch of stuff over the years from MANY online stores to my hotel. Just jotting down the Hotel address and including some special instructions (give to desk, tell them to ring door number X etc etc) and i've never had any issues
[Nexus 4 General] atulalvenkar:
There are package forwarding companies that give you a valid US address to ship to and then you can ask them to forward it to country of

your choice. e.g borderlinx, hopshopgo, comgateway etc.

These companies are usually used to ship products to non US countries. I shipped my N4 via borderlinx to India.You can talk to their support and see if they are willing to ship it within US.
[Nexus 4 General] mrtraveler:
Finally got mine

I ordered mine on the 28th of Nov and the site showed a 4 to 6 week delivery time frame. On the 27th of Dec I tried to cancel my order but received a automated email saying something about trying to cancel but if that failed then I could refuse the shipment for a full refund. A few hours later I received an email from a G. Rep saying that I couldn't cancel my order... saying something but there were to many words to read so I figured that I'd just refuse the shipment when it arrived. The funny thing is the next day the 28th of Dec my order shipped, I received it on the 31st.

So I guess that's a Happy New Year to me, I guess I'll keep it and play with it.

When does the next device come out? :silly:
[Nexus 4 General] Riyanweb:
Mines change dates as well ?
[Nexus 4 General] jurvistan:
​

Were you able to use a foreign credit card? Because my primary concern is if they need the billing and shipping address to me similar or require a US Credit Card, if all goes well I might have it shipped to any of those companies instead just in case the shipment gets delayed or anything I can have it transferred over back to home instead.

Was really hoping to get it the moment I get to the hotel on the 26th and use it for my trip. However judging by the delayed shipments and the zeroed out stock, I wouldn't keep my hopes too high :(

---------- Post added at 04:48 PM ---------- Previous post was at 04:44 PM ----------

Yes exactly, I found this issue quite odd when my friend mentioned his experience with shipping with Google into hotels; really odd they place such restrictions on hotels, might be the same for P.O Boxes and anything like that.
[Nexus 4 General] atulalvenkar:
I used my Indian credit card. While adding card to wallet I used address provided by borderlinx as shipping and billing address.

As per experience of some of my friends credit cards work with the method mentioned but debit cards have problems at times.

Sent from Jellybeaned I9100 using XDA Premium
[Nexus 4 General] nmalready:
Same here.
[Nexus 4 General] siwilkins:
I ordered in UK play store on the 9th December and still heard nothing at all, other than date changing to 2nd January
[Nexus 4 General] Syniex:
Same here

November 30 changed to 7 jan
[Nexus 4 General] ScudMuffin:
My Nov 27th order is still pending (USA, 8GB). Google Support told me a ship date of Jan 2nd, but that has come and gone and still sitting in Pending. :crying:
[Nexus 4 General] aboud83:
Bad Luck

Hi,

I just received my Nexus 4 and OMG I found that there is a tape under the sealed tape, it's look like this box opened before.:crying:

Any one face this before :crying:
[Nexus 4 General] ReadyAct:
Well I hate to admit it after such an unpleasant time ordering/receiving the phone, but this is more than likely the best device I've ever owned. Recall I placed my order from the US for a Nexus 4 16GB on Nov. 28th and after the initial order email confirmation I did not hear a word from Google. After discovering this site on Dec. 28th I emailed Google and was first told I should have the phone by Jan. 2nd, and then the next morning I received an email stating the phone had shipped. Once I got the phone I called T-Mobile to see if I could get a micro sim and I was told no problem just go to a T-Mobile store and they will give me a sim at no charge. Once I got the sim and fired up the phone I decided not to waste any time so I rooted the phone and ever since this darn device has been growing on me big time (yes I want to stay pissed at Google). I was initially disappointed with the way Google handled all of this, but the device is making up for my poor customer service experience. For all of those who ordered their phone back in November I encourage you to email Google and demand they ship your phone ASAP as it appears that they are shipping the phones at random and not in the manner in which the orders were received. Good luck.
[Nexus 4 General] vladmechkarov:
Ordered on 28 nov,(7-8 weeks) ==> changed to Dec 6 Preorder ==> changed today to JAN 7 Preorder. No Credit Card charge yet. I assume I cannot expect any shipping before CC charge, so... still ****'n wait'n :mad:
[Nexus 4 General] siwilkins:
Well, I'd been so used to the play store displaying nonsense that it took a phone call to a CSR to realise just how messed up what it was displaying was.

I have placed two orders in early December - one of which I subsequently cancelled (another story). However, the first thing the CSR said was "OK, I see you've got four orders here, the most recent one placed on 2nd January".

And yes, according to the account page I have four orders (or maybe 3.5)!

1. Displaying January 2nd, "Pre-ordered" on /store/account, clicking through takes you to a page saying I placed it on 9th December (correctly), however the CSR obviously thought the 2nd January date was more authorative.

2. Displaying December 14th, "Pre-ordered" on /store/account, clicking through takes you to a page saying I placed it on 14th December and it was cancelled (despite saying "Pre-ordered" on the previous page) "by customer request" on December 21st. I never placed an order nor requested a cancellation on these dates. I have had no emails relating to this order number.

3. Displaying December 21st, "Cancelled" on /store/account, clicking through takes you to the same details as order 2 above.

4. Displaying December 8th, "Cancelled" on /store/account, clicking through takes you to a page saying I placed it on 4th December and it was cancelled "by customer request" on December 8th. This information is correct.

The CSR had no explanation for the extra one-and-a-half(!) orders - in fact he seemed even more confused than me. He said they have no information on when they'll next have new stock. He said he'd escalate the issues, and that "the best thing for me to do" is to wait until the device comes into stock at which point they'll email me to let me know it's shipped - don't know what else he thinks I might do instead, nor what his supposed escalation means if they are just going to do exactly what they would have done anyway.
[Nexus 4 General] b3ndik:
Google, please restock the bumper case :(
[Nexus 4 General] FAdrums:
Sorry for my "spam" but since I cant order the N4 in my country (Portugal) I'm thinking in asking a friend of mine in the UK to buy it for me. Hows the shipping in the UK? Still the 5 week wait? Thanks.
[Nexus 4 General] philidor:
Out of stock.... nobody can (pre) order from playstore, in all countries, and when will be a restock? Nobody know! And how many weeks we have to wait for getting our (pre)orders shipped when n4 will be in stock? Nobody know....

Inviato dal mio GT-P3100 con Tapatalk 2
[Nexus 4 General] ShaunMichael80:
Is this phone with my almost two month wait? I'm starting to wonder
[Nexus 4 General] masterchung89:
Without a doubt

Without a doubt it was well worth the 1 month I waited. On stock I can't find any lag at all even after boot. Heck, this thing faster than my desktop and my dual core tablet is painfully slow (think of amoeba to a bullet train driven by a crack addict). Besides you waited two months already, not worth going back now.

Also I just wanted to throw my order into the pool. Ordered on dec 11 received jan 4.
[Nexus 4 General] Capt.PP:
I am waiting since Oct. 15 to upgrade. I don't even have a phone now. I refused to use my flip-phone. I'm going to wait until Google restock.
[Nexus 4 General] pylip_lyroy:
when the order date is updated, will i get an email notification? or i won't even notice unless i check my google wallet?
[Nexus 4 General] vladmechkarov:
No emails for date updates! You'll get THE email, when they ship the freaking thing. But I don't think that the date changing is related to the shipping.
[Nexus 4 General] roy.walker777:
Google told me to go f%*# myself

In a nicely put way I was told to shut up and wait for my Nov 27th order. Apparently they show in their system the order being 7-8 weeks for fulfillment and that they can choose to fill other order before mine. I am 99% sure the website said 4-5 weeks when I placed the order, but it was pretty crazy on their site that day. Their customer service is AWFUL!

Don't guess anyone else has another idea for me to try? Tried calling and escalating and they opened a "support request" which was useless.

Thanks,

Roy
[Nexus 4 General] atulalvenkar:
Your order confirmation mail should have the expected delay for delivery. If it says 7-8weeks, then 7-8weeks it is.
[Nexus 4 General] Pompi_HU:
I'm just wondering how can happen that orders made later than mine (and others who ordered same time) delivered sooner?! I've ordered in UK 4th december with 4-5 weeks estimated shipping and still nothing. But I can read over the internet a couple stories about 5th of december ordering and they already have the phone in their hands. This is very annoying.

Last week I wrote to the support and got an info that the estimated shipping date is 05-01-2013. But nothing happened. Last night I wrote again, and I got an absolutely worthless and dubiuos answer that the estimated shipping period is 4-5 weeks. That's what I know already from the order confirmation. Or maybe 4-5 weeks from now, what would be very sad.

So I think that this kind of logistics is unaccaptable from a company like Google. I'am very dissapointed with this procedure. :(
[Nexus 4 General] cooljonL:
I contacted them like many others seem to have. I got a generic response back saying that estimated delivery is in my order confirmation.

At the bottom of the email it then says by evening of 30-01-12. Info I already knew but was worth asking them anyway.
[Nexus 4 General] MAJED.y:
16G one via US Play store, my order was placed in 27 nov, and I got the same email as by the evening of 30/1/3013!.

what a frustration.

I hope all this non-stop of waiting... this phone should be worth it.
[Nexus 4 General] daglesj:
If two huge multinationals like Google and LG cant sort this one out by now and at least release the odd status update I don't know why they just don't write the Nexus 4 off as a bad job and refund all the outstanding orders ASAP. Just end the Nexus 4.

This is just beyond hopeless really.

I'm surprised the media hasn't picked up on this more than they have actually.
[Nexus 4 General] dirtyhamster73:
My date changed 3 times... From the last time it changed to when they finally shipped out my RMA was a week.
[Nexus 4 General] lowandbehold:
And you think the media coverage would hurt Google and LG? I can see the headlines now..."THE PHONE THE WHOLE WORLD WANTS THAT NO ONE CAN GET!". Ebay prices would skyrocket the next day and your chances of receiving your order would slip dramatically.
[Nexus 4 General] mikaole:
Woaahhhhhh. Damn you must wait long on you Nexus :)

Dont you think its a bit outdated in 3013 :):)
[Nexus 4 General] happyG2er:
I seen this on FB and had to put it here.

Dear almost nexus 4 purchasers,

We think we understand what you are going through. You have been waiting 3 months with really no word from Google or LG. Google has been silence for weeks now and I think I know why. we don't care. Sooner or later you will get your phone and forget how long you waited. You will be so happy that “it came” and nothing will matter. That's why we haven’t said anything. So shut up and wait.

Your truly

Fake Google Reply
[Nexus 4 General] MAJED.y:
Don't kill me. I regret the moment I clicked the order :D

I sold my Galaxy s2 to get it, from that day i'm with Nokia N95 suffering Lol.

there's nothing on the table at the moment that can catch my eye to replace nexus 4 , I want pure android.

Nexus 7 gave me the power to wait.
[Nexus 4 General] adidas007:
what was your shipping window ? It definately cant be 7 to 8 weeks . Ask google for a shipping refund.
[Nexus 4 General] Cometer:
As I mentioned in another post, in my opinion the Nexus 4 is a publicity stunt.

Even if Google didn't expect huge demand, the estimated 400.000 devices is a small number compared to the production of other similar phones.

The Galaxy S3 sold 10 million in its first month alone.

The tablet Nexus 7 has been selling about 1 million devices each month. And it's a tablet. Not a phone. Phones usualy sell more than tablets.

The Nexus 4 is a limited edition phone.

You can only find the carrier free Nexus 4 at a competetive price in the Google Play Store. If you buy it from any other place it will cost you as much as any other high end phone.

All signs of a limited edition phone.

Google never mentioned that they were going to release a "limited number" of Nexus 4 devices at a low price.

IF they did people would have made different decisions.
[Nexus 4 General] jlear3:
Everyone has their own theory... Mines just that Google and lg can't get their **** together. Not as complicated as yours and they fit all the criteria
[Nexus 4 General] Rex0r:
So just an update the first and only change I have seen since my Dec 14th order is to the play store, it updated to the 6th then the 7th and now the 8th, no other changes to wallet or my CC....
[Nexus 4 General] gcraig526:
Same thing just happened with my 12/14 order. Updates on 1/6-7-8. Hope that means they ship on the 9th.
[Nexus 4 General] sooner82:
Mine just switched to the 8th and I have a credit card charge. Now all I need is a shipping email.

16 GB US Playstore

Ordered Nov 28th

4-5 Weeks
[Nexus 4 General] ma678:
Same thing here.

My order status updated from yesterday. Nothing has charged on my cc yet.
[Nexus 4 General] vladmechkarov:
ordered nov27, changed to preordered dec6, changed to preordered jan7, cc charged on jan8. Sounds like good news, but no shipping email yet...
[Nexus 4 General] jellydroid13:
My 14th order was just update too! I think that means that they'll ship Thursday but just a guess.
[Nexus 4 General] ed10000:
Just noticed that the Nexus 10 (both 16GB and 32GB) is back in stock with 3-5 days est. delivery. Could this be an indication?
[Nexus 4 General] DowntownJeffBrown:
I think u theory is correct :thumbup:

Sent from my Nexus 4 using Xparent Blue Tapatalk 2
[Nexus 4 General] SupaDupaFly24:
Both have been in stock since last Wednesday, in the U.S. at least..
[Nexus 4 General] Rex0r:
Whoo hoo card was just charged! Still no update to the play store or wallet but this is good news!
[Nexus 4 General] Riyanweb:
me too :good:
[Nexus 4 General] vikramhere:
Same here for Dec 14th purchase :fingers-crossed:
[Nexus 4 General] cvfl:
Y'all got me excited, logged into my bank annnnnd.... nothing

Nov 27th 12:08:25 PM UTC-8 = US Play Store = 2 x 8GB

The sound of crickets is deafening.
[Nexus 4 General] frankied22:
I wonder if they will be available again in the play store by the end of this week.
[Nexus 4 General] sld924:
My CC was declined!! What should I go? OMG

Nov 27, 5pm PST, 8gb, US playstore
[Nexus 4 General] geokuttan:
This happened to me too..but It didnt have a phone inside...did yours have a phone inside ??
[Nexus 4 General] killerbender:
Call Google Play Support for Devices, 1 (855)83-NEXUS
[Nexus 4 General] cvfl:
I've seen in other posts that Play Support will send you a link in email, where you can update CC info. Supposedly do it within 7 days and you are fine.

Took me 5 days and 3 calls to support to proactively update my CC info due to expiration date. Still doesn't show on my order in Play, but all the CSRs I have spoken to swear up and down I'm GTG. At this point, I'll only believe it when I have my phones in my hands. Best of luck.
[Nexus 4 General] sld924:
Yes, I have the email from Google asking me to update CC in 7 days. But I have only one credit card and I have been using it all this while without problem. In fact I just used it in Walmart last weekend!
[Nexus 4 General] jmcsk8:
My Dec 14th 16gb order was updated to Jan 6th and then within the last 15 min switched to the 8th and also charged my account.

Hopefully I will get it in time for my birthday.

I know I am still not out of the woods yet, but thanks to everyone that has answered any questions I had. :good:
[Nexus 4 General] jellydroid13:
Still no charge for me but since all my fellow 14th'ers are getting charged I'll check before I go to sleep.
[Nexus 4 General] Jayrod1980:
Anyone's phone ship today?

Sent from my often RMA'd Nexus 4
[Nexus 4 General] sld924:
I have updated my CC info. So should I call Google? Or they will know it somehow and try to charge the new CC again?

By the way, you ordered very early. What was your shipping estimation?
[Nexus 4 General] cvfl:
I'd call to follow up. But first I'd call the card issuer, to make sure it wasn't a fraud safeguard - could very well be. My shipping estimation was 4-5 weeks at purchase.
[Nexus 4 General] dirtyhamster73:
If you go in to your order you'll see "your cc info has been updated" and it says your order will proceed as normal. I didn't bother calling because it was obvious from that that I was all set. Pretty sure I received an email too from google.
[Nexus 4 General] sld924:
Yes, I have called my CC service and they told me they purposely block it (damn! but a good security feature nevertheless :p) because this is first time I purchase from Google.

5 weeks have passed. You should get a free phone from Google for compensation.
[Nexus 4 General] sld924:
You had same problem too? After you updated CC info, how long did it take for Google to attempt to charge to your new card? I asked this question to Google CS and I got this:-

Thank you for contacting The Google Play Support Team! Once you place an order, charges generally post to your credit/debit card within a few days. Though you'll immediately see an authorization for the hold of funds for your purchase, the charge won't be applied until your item has shipped.

Check your receipt in the Purchase History section of your account to see if your card has been charged or the exact date your credit/debit card was charged for your purchase.

Basically not answering what I am asking.
[Nexus 4 General] jmcsk8:
Has anyone with recent CC charges received any shipping emails yet?
[Nexus 4 General] benrmartin:
my contribution

Good evening (9pm Eastern US)

I feel like it is my duty to contribute since I've been following so many XDA threads about this debacle.

Like others above, it seems like Dec 14 orders are close to shipping.

I've be monitoring my play account status daily like a crackhead looks for crack (i'm sure all of you who have yet to receive your order know the feeling).

This is the activity I have noticed and it follows the other individuals' posts.

Ordered Dec 14 with 6-7week ship estimate

No activity anywhere until Jan 6. The date of the order in the play store updated to January 6.

I did not see it update to January 7 as others have noted (although I may have missed it).

Today at some point before the last 30 minutes, the order date updated to January 8.

I investigated the changing dates and came to this thread.

After users indicated their cards were getting charged, I took a look at my account.

Although this post probably reads blandly and without any emotion, I assure you that I was on the verge of tears when i saw there was charge on my statement. (Dated Jan 8).

tl;dr -- Dec 14 order here, card charged today (Jan 8).

Thanks to xda and everyone else who has kept these updates flowing.

J

just an update -- I have not received any email about the item being shipped.

Further update. Received shipping email early AM, within 10 hours from this initial post.

Further update. Initially, UPS tracking had no info until at least 2pm. It was scanned at origin at 1.51pm in Kentucky (I thought it'd be coming from washington???) anyway, it was ready for UPS yesterday (1/8) at 3pm. In transit now and arriving outside philadelphia suburbs (supposedly) tomorrow.

and i'm in baltimore for work until friday.

fml.
[Nexus 4 General] ImHavenHart:
The last and only friend of mine that is still waiting on her phone received an update.

She received an apology email stating that her order is very close to shipping. The date on her order changed from Dec 6th, to Jan 6th, then 7th and now 8th. No charge on her CC yet.

US Playstore

Original order placed November 27th
[Nexus 4 General] sld924:
Hi,

The charge on your card is $0 or the full amount?
[Nexus 4 General] pylip_lyroy:
Congrats,

still ZERO updates on my December 1st order that had a 6-7 week window.

As of today it reached the 6 week point so I presume that means it MUST be shipped between now and next week.
[Nexus 4 General] benrmartin:
good evening sld,

it is the full amount (three hundred something).
[Nexus 4 General] sld924:
Thanks. The failed attempt this morning was $0, so I think I will have to wait longer :(
[Nexus 4 General] SameGuy:
Finally received my phone on 1/4. Ordered from US playstore.

12/9 - Ordered Nexus 4 16GB, shipping estimate was 6-7 weeks.

12/29 - Received "Your Order Has shipped" email with UPS tracking.

12/31 - Called google to inquire about why the UPS tracking not working ("Unable to locate item details") , was told to contact UPS

12/31 - Contacted UPS and was told they have not received the package contact seller.

1/1 - Emailed google and was told to wait until the end of the week.

1/2 - Checked the tracking # again and as of 1pm PST the message is now "A UPS shipping label has been created"

1/4 - Got my phone, picked it up at local UPS warehouse.

Not happy with UPS because the driver said he tried to deliver it on 1/4 and no one was home, which is a lie, had to pick up at the local UPS warehouse.

It was worth the wait, although I am experiencing this bug with the camera:

https://code.google.com/p/android/issues/detail?id=40996

Edit:

Forgot to mention I got a shipping refund from google because I got the shipping e-mail on 12/29 but did not get my phone until 1/4.
[Nexus 4 General] aboud83:
I didn't open the box and I ordered RMA
[Nexus 4 General] Wingnutt:
By chance did You order the case from "Texas Gadgets"

I saw your post and thats who I ended up ordering the TPU case from, Im IN Texas, it has been a week and a half and nothing, and they are not returning my e-mails..