yashsingh1/xdaforums huggingface dataset:
[Sprint Samsung Galaxy Note II] twe90kid:
got rejected via email! hmmmm
[Sprint Samsung Galaxy Note II] hopefulfarm:
I wish I had known about this a week ago before I upgraded. :crying: I will pass this along to my coworkers.
[Sprint Samsung Galaxy Note II] JAREDR:
called the number provided in the OP and was able to get $100 credit on my current bill and then $5 off a month for the next 4 months.

Thanks!
[Sprint Samsung Galaxy Note II] chrischoi:
Bump this back. Any suggestions? I called in and they just rejected me so hard.

My contract runs out 12/09/2012 and my upgrade is eligible.

Been with Sprint for 5+ years.

Could have been just for the month of October.
[Sprint Samsung Galaxy Note II] rhan75:
I got this $100 credit with 5 min call. Thanks OP.
[Sprint Samsung Galaxy Note II] chrischoi:
DId you just do that today?

Called in a second time. They offered me $25 off for 2 x months.
[Sprint Samsung Galaxy Note II] Dr.Smith:
It worked for me called this phone number for retentions: 888-273-9460 ( no hold direct to an agent) (know your pin) number last week $100.00 credit on this month bill. Showed up on my online account

in 24 hours. Be nice suggest porting your numbers and interested in buying a new phone and talk about drop calls and data being slow and 4g not working and paying an extra $20 a month for service that sometimes works. Be nice:laugh:
[Sprint Samsung Galaxy Note II] rhan75:
I did it on Sunday, right before buying my Note 2 from the Sprint store. I called the number on the op and asked if I have any royalty credit on my account. Csr was asking me if I have received anything in the mail. I politely asked her to just check and see:) all this took less than 5 minutes.
[Sprint Samsung Galaxy Note II] mad1111:
Just called this morning, spoke to Jermaine. Told him I was checking to see if I had any credits or discounts available on my account. He put me on hold for about a minute, came back and said I have a $100 credit on one of my lines. I was thinking it was going to be one of my older lines, NOPE...it was my new line I just added last week so that I could get the Note 2! So in short, I got the phone plus a $100 credit on the brand new line.

Thanks OP...
[Sprint Samsung Galaxy Note II] ZenInsight:
Thanks!! Worked for me. 100 bucks.
[Sprint Samsung Galaxy Note II] dundun86:
Just called Worked for me to I got $50
[Sprint Samsung Galaxy Note II] Ind3lible:
Will be calling tomorrow thank you for the tip!!

Edit: Well I tried it through chat. He said he wasn't able to help me. gave me number to their "retention center" @_@ guess Ill call in the morning and see whats up. Could really use $40 off for 4 months!!!!!! Also do I need to upgrade? cause I don't want to I have 1 line that is eligible to upgrade!
[Sprint Samsung Galaxy Note II] chrischoi:
I'd get a Note if it would work for me. Have an S3 now. Blah. Maybe it's because I have a Equipment Return Fee charge because the ding bat told me not to return the Airave. If I threw out the old one, I'd be in deep crap all because I was told not to send it back and it didn't have a return kit.

Hoping that once my balance is back to $0, an offer will magically appear.
[Sprint Samsung Galaxy Note II] scoobmd:
Good luck!

All this recent postings of success makes me want to try tomorrow as well.:good:
[Sprint Samsung Galaxy Note II] finalhit:
you know the $100 comes with a 1 year extension on your contract, right?

for most, since they're already at the end of their contract, and they're about to renew anyway, the 1 year extension gets overriden by the 2 year renewal contract. i think by doing this on your new line, you may now be stuck with a 3 year contract.

of course, if you intend to renew with sprint as soon as your upgrade is available 2 years from now, the additional year will be overriden by the 2 year renewal...basically functionally the same as everyone.

so you might want to check when your contract for that line is expiring.
[Sprint Samsung Galaxy Note II] Jocelyn:
No, the 1 year extension is overwritten by the 2 year extension from upgrading, meaning they're not cumulative.
[Sprint Samsung Galaxy Note II] Jed Dignazio:
This is NOT true. Like I said the credit of $100 was credited instantly to my account with NO contract extension, had NOTHING to do with a contract extension, nor did I upgrade at all when I made the call. Just some type of customer loyalty credit that certain people are eligible for.

I am glad to hear the success stories from you guys!!

:highfive:
[Sprint Samsung Galaxy Note II] chrischoi:
It looks like they are requiring some people to extend.

Contracts do not stack, they renew from the date you start it.
[Sprint Samsung Galaxy Note II] Ind3lible:
I was able to get $25 so far. The guy said there was some mistake on 1 of my lines when I had upgraded to the sgs3 and returned it. He asked me what my "friend" got . I told him $40 for 4 months he said he will discuss with his boss and call me back Monday. Hope I can get that too. I called the retention center straight. Guy was very friendly!
[Sprint Samsung Galaxy Note II] chrischoi:
They said 25 for 2 months. When I called back, they said just one. They only gave me $25.
[Sprint Samsung Galaxy Note II] austin420:
details...

i have 5 lines on this particular account.

2 are upgrade eligible, but not outof contract yet.

told them i was thinking of upgrading and asked what kind of loyalty credits or retention offers were available.

was told since one line was close to out of contract, if i were willing to extend one year, they would give me a 100 dollar credit.

other line was still a year away from out of contract, but was given 25 dollar credit. no renewal nescesary on that line.

they said my upgrades are still intact and that when i go to upgrade, it will overwrite the contract extention i just did and put me in a standard 2 year agreement.

THANKS JED! MY OLD SCHOOL PPCGEEKS HOMIE!!!!!!!!!!
[Sprint Samsung Galaxy Note II] aypanthony:
I only got $25 too. I have been a Sprint customer for over 12 years. I have 2 total lines. I have 1 line that will be eligible for an upgrade in December, the other was just upgraded with an S3 a few months ago.
[Sprint Samsung Galaxy Note II] Jed Dignazio:
Whats up Austin! F**kin sweet! Glad to hear.
[Sprint Samsung Galaxy Note II] Jbroad572:
Got $35 for 2 months and $25 for 2 more months. Total of $120 over 4 months.
[Sprint Samsung Galaxy Note II] twe90kid:
shot me down like angry birds loosing control in the air. =(
[Sprint Samsung Galaxy Note II] hayabusa1300cc:
Thanks for the updated number OP

I did this once before last year and forgot about it

I have been a long time customer at 10yrs

With the do-away of the loyalty rewards program there is not much incentive or appreciation.

I received 25$ of bill for next 4 months.

If anyone thinking I am 'looking for a handout' or taking advantage, then you can kiss my ass..

I pay 270$ a month and had all the heavy hitter phones on Sprint.
[Sprint Samsung Galaxy Note II] yellowman82:
Well just got off the line with them and got 50$ credited so guess Im going to go try and get the note today
[Sprint Samsung Galaxy Note II] Techronico:
I just did this and got 2 $100 credits on my acct. Massive thanks. I have 7 lines and they said it was only available on 2 of them. Ill try the others this month...
[Sprint Samsung Galaxy Note II] Amd4life:
gave me a early upgrade credit, 6 months early...not as good as others, but good enough, might keep me at sprint a bit longer

off to order a NOTE2 thanks OP:good::good::good:
[Sprint Samsung Galaxy Note II] evilgenyus:
I've tried and tried and can't seem to get them to give me an early upgrade.
[Sprint Samsung Galaxy Note II] ultra78721:
Worked for me 1st call 5 minutes tops 100 credit :good:
[Sprint Samsung Galaxy Note II] He123321:
I too got the $100 credit from retention 2 days ago. I called today, and did the Upgrade Buy Up on my daughter's line for $50, and got my wife's 12/1/12 upgrade bumped too today for free. :highfive:
[Sprint Samsung Galaxy Note II] Jed Dignazio:
Sucess Stories!

Easy money!!

:highfive::highfive::highfive:
[Sprint Samsung Galaxy Note II] cbpagent72:
I didn't qualify for anything, Sprint customer for 12 years but I have two SERO accounts.
[Sprint Samsung Galaxy Note II] ZELL22:
Wow, I just called in just to see what they would do for me, and ended up getting offered two (2) Galaxy S3's for .99, yes that's 99 cents for each. Thanks OP. I appreciate the heads up!
[Sprint Samsung Galaxy Note II] sledgie:
wwwhhhhaaaatttt?
[Sprint Samsung Galaxy Note II] scoobmd:
Were your accounts up for renewal?

I have 2 Sero-P accounts and got the $100 renewal credit applied yesterday.

You should try again and good luck
[Sprint Samsung Galaxy Note II] tial50mm:
$100 credit took only 5 min :)

Happy Thanksgiving ..I got $100 credit yesterday and like the title says, took only 5 min . I may now get another GN2 for sprints generosity.
[Sprint Samsung Galaxy Note II] Jed Dignazio:
Yes, that deal is available to everybody. It is a Sams Club price match for Black Friday! Got one yesterday for my wife $1.06 with tax. !!

This is active now, you have to call 1888-273-9460
[Sprint Samsung Galaxy Note II] rhan75:
I just called the number but was told $49 is the best they can do. Did you ask for the price match?
[Sprint Samsung Galaxy Note II] Tbonekilla:
They told me they don't price match but they gave me a $25 credit.

Sent from my Samsung Galaxy Note 2
[Sprint Samsung Galaxy Note II] rhan75:
I was denied..... but I got $100 credit couple of weeks ago.... oh well I guess I better get it from the Sams then.
[Sprint Samsung Galaxy Note II] mattehww:
I was denied also, asked for any customer loyalty credits, and the guy asked what specifically I'd heard of, and mentioned the $40 for 4 months some people have gotten. He came back and said he couldn't find anything about any types of customer loyalty discounts, and asked if I knew what department had given people the credit. I'll try again later I guess.
[Sprint Samsung Galaxy Note II] Ascertion:
I called yesterday and asked them about a loyalty credit and they put me on hold while she checked if I'm eligible for it. She literally mentioned the "$100" number before she put me on hold. But alas she stated I was not one of the targeted customers. :(
[Sprint Samsung Galaxy Note II] raptrfreak:
I just called and got a $25 one time credit on family line, plus a $5 credit for next four months, not much but something, so it does work.
[Sprint Samsung Galaxy Note II] lylaqu17:
Told my friend about this and he got $100 of his note 2 purchase. Thanks!
[Sprint Samsung Galaxy Note II] spleef:
called today got $30 off this months bill, not as much as I was hoping but definitely worth the 5/10 min phone call thanks for the heads up on this op
[Sprint Samsung Galaxy Note II] captaingrey:
Just called and got a $10 credit for the next 12 months totaling $120. I was going to originally just call and ask that they waive my Activation fee... but I think I'll take $120 over the $36.

Also, the credit did not extend my contract.
[Sprint Samsung Galaxy Note II] pauze10:
Just called, got the $100 off! I hate Sprint's network speeds most of the time, but they have the best plan pricing and have managed to stock phones I really like. And all the times I've called customer service, for both technical and account-related issues, they've really been great.

GN2 here I come!
[Sprint Samsung Galaxy Note II] paga912:
Good jobs diggin this up guys! Called today an got 75 off this bill an 25 off the next. I'll take it lol:thumbup:

Sent from my sexy Titanium Grey Galaxy Note 2
[Sprint Samsung Galaxy Note II] lbcoach3347:
No go here. Even said I would have to look at other carriers. Ben with them for 8yrs

Sent from my EVO abc
[Sprint Samsung Galaxy Note II] coiledwire:
^^^ same here. Told them I can return my devices can cancel my contract renewal without eft. For what I pay now on sprint, I can get 6gb plan on VZ. The retention rep didn't care if I left.

My market has no eta for lte upgrades, and this *****y rep makes me want to leave out of principal. I'm still have a week left of my 14 day return window. Just pissed and venting. If I had this conversation with a csr, I'd understand. But retentions? :mad:

Sent from my SPH-L900
[Sprint Samsung Galaxy Note II] hajalie24:
Nothing for me too. Oh well.
[Sprint Samsung Galaxy Note II] rockypr:
For thoose getting a "NO" when did you renew?
[Sprint Samsung Galaxy Note II] Ind3lible:
I am calling the retention center but I just hear the line busy tone like beep beep. I got $25 the first time but the guy said he would call me back for the $40 off for 4 months. I have not heard from him. Did the number change ? :confused:
[Sprint Samsung Galaxy Note II] rockypr:
BullSh!t...

Curtis G.: I really appreciate your association with us however, as of now we are not running with any loyalty credit program.

Curtis G.: If in future we offer any loyalty credit then you will be notified.
[Sprint Samsung Galaxy Note II] spleef:
they probably have read this thread, and have said.. ok thats all the money were giving out..lol
[Sprint Samsung Galaxy Note II] primetimepro:
nice... thanks
[Sprint Samsung Galaxy Note II] mpoehling:
11 years

Ten Year customer, and we too got the discount $100, finally something for the consumer! :good:
[Sprint Samsung Galaxy Note II] Fromthelou:
3 year customer here and was unable to get anything :crying:
[Sprint Samsung Galaxy Note II] wbchristmas:
9+ years, Sprint and Nextel... $50.00 credit!
[Sprint Samsung Galaxy Note II] lkctd8:
Will be 2 years in February and got $100 about 30 minutes ago. Upgraded early on release day.
[Sprint Samsung Galaxy Note II] faceless:
just called and got $25 for 2 months! not complaining as i'm on SERO-P.

i only saw this thread because i want to get a Note II this month and was reading up on the mods/roms/etc

edit: 5 year customer in a few months.
[Sprint Samsung Galaxy Note II] austin420:
i just got my dad 75 off per month for 2 months. thanks again!
[Sprint Samsung Galaxy Note II] Scotte3:
I got $100.

Not bad since I was going to upgrade devices anyway.
[Sprint Samsung Galaxy Note II] elniper:
Not as great as others but I got an instant credit of $25 off on one of my lines. I've been with them for 14 years:(

Sent from my SPH-L900
[Sprint Samsung Galaxy Note II] thermus:
$5 a month for the next 24 months. :) Thanks for this info
[Sprint Samsung Galaxy Note II] TX2000:
25$ for 4 months. Thanks for the tip :)
[Sprint Samsung Galaxy Note II] decatur22s:
Work just call in and ask they do it with no problem! No upgrade, or new phone they just did it..lol
[Sprint Samsung Galaxy Note II] LetsBeSirius:
What if you were only a customer for 2 years?
[Sprint Samsung Galaxy Note II] austin420:
My dad isnt even done with his first contract with sprint. Hes only been with them for maybe 14 months. He got 75 off for 2 months.
[Sprint Samsung Galaxy Note II] mitchellvii:
I guess it depends on where you live. I'm in Charlotte, NC and have 5 phones on a family plan for 3 years and was able to only get a one time discount of $50 for the whole thing - could be due to it being a family plan. Glad to have that but would have preferred more.

What's weird is that everyone is calling the same 888 number and we are getting 20 different results. You would think they had one steady program for everyone. Oh well, that more than covers my activation fee - which they never used to charge me :(
[Sprint Samsung Galaxy Note II] qualitymove13:
One time $25 off. Sprint customer for 12 years. Better than nothing!
[Sprint Samsung Galaxy Note II] twe90kid:
those of you who got it are lucky. I called 3 times over the pass month and haven't gotten any offers.
[Sprint Samsung Galaxy Note II] sweets55:
Same here but did get 15 bucks additional each month. Have 5 lines. Also 10% off bill til I get my discount back on.
[Sprint Samsung Galaxy Note II] argonzal:
Got $100 for 2 months! Total $200.00! Called in asking about the premium data fee and not having 4g lte in my area...
[Sprint Samsung Galaxy Note II] mitchellvii:
Some tips on making this work...

Here we go:

1) Don't waste your time with anyone but a supervisor. The gnomes on the front line read from a script and have no power.

2) If they say no at first, don't give up, raise hell. These guys have their phone calls taped and they do NOT like to have recordings with angry customers on their record.

Anyway, already got a "Customer Loyalty Bonus" of $50 the other day. But this time I called in complaining about the fact I am paying $10 a month premium data when I have no LTE and the 3G is horrible. They will tell you this is a "Smartphone Charge" but that ISN'T what the bill says. It says PREMIUM DATA. I have been with Sprint long enough to know that the original $10 a month extra was for 4G, not just owning a smart phone. Now they are trying to grandfather it in on all smartphones while they transition to LTE and hope you won't notice you are getting ripped off.

So, long story short the guy said he could not take the $10 off the bill monthly, however; he could offer me $75 a month off for 2 months. Bamm, $150. The takeaway is that Supervisors have this in their back pockets if they really need it so go for it.

P.S., There is nothing wrong or dishonest about doing this. You are being ripped off and they hope you won't notice. As a consumer you are within your rights to advocate for yourself.
[Sprint Samsung Galaxy Note II] tanked89:
thats the best part.by service centers being different If You don't like what one cs representive has to say You Can call another and another till you get the results you are looKing for.
[Sprint Samsung Galaxy Note II] daman7676:
Just called - received $30 for 2 months. Not the best but any little bit helps.
[Sprint Samsung Galaxy Note II] mitchell2345:
sweet just called and got $25 of each line
[Sprint Samsung Galaxy Note II] goku14238:
I called them today and they said they didn't do the customer loyalty credit thing anymore so I started talking about how I have to pay the premium few when we have such slow 3g coverage.. Yada yada and eventually after like 10 minutes she said they would credit me but would tell me how much. Lol something is better than nothing I guess

Flowed from my Galaxy Note 2.
[Sprint Samsung Galaxy Note II] giffy89:
Thanks, done and worked! $100 added.
[Sprint Samsung Galaxy Note II] chuhsi:
Got $100 on Tuesday. Thank you!
[Sprint Samsung Galaxy Note II] kalapa:
They reimbursed the $36 activation fee that I paid when I upgraded last month. :) Been with Sprint for about 23 months
[Sprint Samsung Galaxy Note II] thatjerk:
I got waved the $36 activation fee and $15 credit. I have been with Sprint 9 years. They have given me some sweet loyalty credits a few times in the past though.

I pick up my GN2 in the store tomorrow morning... can't wait. :victory:
[Sprint Samsung Galaxy Note II] RayTrue04:
They told me I'm not eligible and I've been with sprint for ten years smh. I'm going to try again tonight with a different Rep.
[Sprint Samsung Galaxy Note II] Ascertion:
Been with Sprint since Jan 1999. They won't even credit me the activation fee. Tried 3 different times, all different reps. :(
[Sprint Samsung Galaxy Note II] RayTrue04:
So much for loyalty! Seems like everyone else with less years had better success :banghead:
[Sprint Samsung Galaxy Note II] Ascertion:
In all honesty, they've helped me tremendously in the past few years with early upgrades and monthly credits. I guess they've realized I've gotten my fair share of nice things.
[Sprint Samsung Galaxy Note II] cdszoke:
At first I was told I was not eligible for any discounts. I then started talking about switching from a wimax phone with decent wimax coverage to a LTE phone with no LTE coverage. I was then given $40 credit for 4 months.
[Sprint Samsung Galaxy Note II] RayTrue04:
Same here. I've had my fare share of credits. I'm just being greedy since everybody is posting their success stories. I'm going to keep trying. If I don't get anything by Friday i quit lol
[Sprint Samsung Galaxy Note II] MiguelHogue:
Guess I'm going to call in and see if I can get a deal since I don't have lte and that they ripped me off promising an early upgrade.. And I ended up having to pay for the upgrade by getting another line.. They were able to pull up when I called and paid my bill but not when the rep clearly promised an early upgrade :rolleyes:

-TeaM VeNuM Like A Boss

-Galaxy Note II Edition
[Sprint Samsung Galaxy Note II] Ascertion:
This to me doesn't make sense. I think its coincidental that they credited you after mentioning that. They save money from you offloading onto wimax than you using their 3g network.
[Sprint Samsung Galaxy Note II] air2k57:
Actually it does. They get a ton of complaints from people who weren't happy with 4g coverage, and who think $10 fee is for 4g. After all, when wimax was still rolling, that's how many reps sold it...

So now, if you want to upgrade, you end up giving up crappy wimax coverage for no coverage. Unless, you're in few markets that have LTE. And even then, spotty... So, to keep people happy, they offer credits at times for upgrading to an LTE device.
[Sprint Samsung Galaxy Note II] RayTrue04:
Wow just tried again and they wouldn't even waive the upgrade fee. Had to put up a fight about giving up wimax for crappy 3g and then they waived half of the upgrade! Smh lol
[Sprint Samsung Galaxy Note II] captaingrey:
I was just thinking about how the new policy at Sprint seems to be that they refuse to waive Upgrade/Activation fees, even if it means losing a customer... and yet at the same time, they'll hand over credits like candy. It makes no sense.

I upgraded in November and they refused to waive the upgrade fee, even though I've been a customer for over 12 years and have bought a lot of phones at full price. At the same time they gave me a $50 credit because service was down for an hour and then I also got the $120 credit a week after that. They make no sense.
[Sprint Samsung Galaxy Note II] KB112:
The system is hard coded to not allow removal of the activation fee by a Rep. It takes a supervisor last I heard. That's why they can offer credits, which is the best a Rep can do.
[Sprint Samsung Galaxy Note II] coolwater22:
i got a $50 credited to my account and then went to chat on sprint.com and asked them to waive the activation fee. i told them that i have horrible service and that i get dropped calls. i even asked them if i upgraded at bestbuy and they charged me would i be able to waive the activation fee and they said ok :)..i was nice about it though but blunt.
[Sprint Samsung Galaxy Note II] KB112:
How long ago was this? I got it done last upgrade, but not this one. It can be removed if it has not been put on the invoice from what I under stand. If it's been invoiced the only possibility is credits. At least this is how I understand it.
[Sprint Samsung Galaxy Note II] Umar Farooq:
hi

I like this mobile:o
[Sprint Samsung Galaxy Note II] coolwater22:
this was yesterday. i upgraded yesterday through best buy (horrible service they had. i might go back to return the phonne just because of their crappy service). then today i went on chat and talked to another sprint agent and told them i was charged and that sprint promised me that i would get the activation fee credited to my account. She ask for the Chat number or something like that and i gave it to her and bam i got it credited. what do you mean by the invoice?
[Sprint Samsung Galaxy Note II] KB112:
If it hasn't hit your bill/bill cycle they may be able to remove it. Once it's showing on that billing cycle, it's supposed to not be removed. But you can push for a credit to offset the charge.
[Sprint Samsung Galaxy Note II] coolwater22:
well its on their but i need to check that i got credited the 36 dollars for activation.
[Sprint Samsung Galaxy Note II] CJPRICO:
Sweet deal thanks who ever you are just called and got my $100 credit divided in 4 months so $25 less a month in my pocket for the next 4 month is nice.

I wonder how often can you do this lol
[Sprint Samsung Galaxy Note II] Jed Dignazio:
Awesome!

:good: