yashsingh1/xdaforums huggingface dataset:
[Galaxy Note II Accessories] JohnnyRocks:
The single biggest letdown for me with the JLG has been how horrifically prone to scratching the JLG's are. Nothing else really has bothered me that much, as most of the other problems are user (my own) error, and hard to fault them for.

In my opinion, the Ismooth is a better protector than JLG. Much less prone to scratching, just as smooth, just as clear, and significantly easier to install. Also much less expensive.

I also have the Vikuiti but have not yet had a chance to test/install it, as the Ismooth has held up very well.

Edited to add: It should be noted that I am a person who babies his phone. I NEVER put it in my pocket and take better care than most. Also NEVER use the S-Pen. Despite this, the JLG has been the screen protector that has been most prone to scratching that I've ever used.
[Galaxy Note II Accessories] borijess:
I dont know about u. My phone goes in my pocket and I barley get any scratches. If they do it will clear up in a couple of days. The s pen seems to scratch it but eventually clears up. Jlg here.

Sent from the TermiNOTEr 2! ;)
[Galaxy Note II Accessories] JohnnyRocks:
This has certainly NOT been my experience. My phone never goes in my pocket, and, I never use the S-Pen, and, yet I end up with scratches ALL THE TIME and they don't go away. There are better screen protectors out there (and some of those that are better are also cheaper), contrary to some of the hype presented in this thread.
[Galaxy Note II Accessories] borijess:
Maybe u got a bad one. You might want to contact Scott.

Sent from the TermiNOTEr 2! ;)
[Galaxy Note II Accessories] JohnnyRocks:
Nope. My wife's is exactly the same way. My wife still has her JLG on cause it doesn't really bother her. And, she actually uses a flip case, for even MORE screen protection and it STILL gets scratched.
[Galaxy Note II Accessories] soulesschild:
Just got my JLG in today and it was a breeze to install. However, something strange happened and something that I can only describe as glue or a sticky residue ended up on a single spot.

http://imgur.com/OfMb2SV

Didn't come off with scotch tape or anything and I ran out of fluid to try more drastic measures such as scraping it off. I stupidly didn't inspect the JLG protector before I put it in but I did PM SSHGuru to figure out if this could have happened from the factory. I feel like it's not my fault since there was no dust or anything else under the screen but hey, I could be wrong!

Overall though I would say that the JLG is very easy to install so those of you afraid of a wet install don't be! I just kind of wish I got more fluid to mess around with but meh.

Also, screen touch sensitivity doesn't seem affected underneath my Otterbox Defender protector. S-Pen is also unaffected. :)
[Galaxy Note II Accessories] gasolin:
I also have som of the spots, like under the brigth spot from some lights and it dosn't go away even if i washed the screen protector like copter say we can do, so i emailed them and have gotten a new one for free (was trying to get rid of the rainbow effect that could look like som water or oil), copter is saying some water with one drop of dish soap if we don't have enough fluid, so mabye you can try that.
[Galaxy Note II Accessories] Evermind10:
At least you only had 1. I had a few, but I didn't bother to take a photo and email Scott. Cuz I didn't want to get a replacement. Decided my dry protector was easier. Equally smooth and clear.
[Galaxy Note II Accessories] SSHGuru:
Our policy is to ask for a picture and if it's defective we replace it and no one has to do a return. We're doing a replacement on this one as he sent me a picture and it definitely a glue spot.

Because we use pictures I've seen ton of protectors. The usual problem is that the person didn't get out enough moisture. However if there is an edge that is lifting or some other issues we replace them. Even most of user installation mistakes are discounted or replaced.

You can get what we call a micro-scratch on our protector that you cannot see or feel with the screen on. They go away with use.

The people who say they have a ton of scratches generally have a bad SPEN tip or there is something else scratching the protector.

When I got the Note II I put a JLG on it and did a video with our protector on it. I find it too painful to watch myself but if you want to see a demonstration of the spen on a protector you can see it here https://www.youtube.com/watch?v=0Er2q4QuHzg

Keep in mind I'm terrible at making videos.

Anyway the point I was making is that so few pictures have scratches on them and mine doesn't scratch nor anyone else I know it's an external issue not a protector issue.

Also remember ours is a HARD protector rather than a SOFT protector like ZAGG and iSmooth. Soft protectors have more layers and the scratches can self heal. Of course in order to to this you give up the glass like feeling.

I'd be happy to answer any more questions.

Scott
[Galaxy Note II Accessories] tlacoyo:
I had the exact same problem, the funny thing is that the spot appeared one week after the application. I also ordered a screen protector for my partner's S3 and I didn't have that problem. :confused:
[Galaxy Note II Accessories] b43k:
When it comes to effecting the s-pen, are you concerned of it's actual functionality or it's movement on the screen?

Functionality wise, the pen works off of electromagnetism so unless you have a metal case reall close proximity to the pen, you'll be fine,

Now if we then talk about movement, it comes down to taste I will say. Just like people like different mousing surfaces for example. Slick, smooth, or do you like a little resistance for control?

There are all these possible effects to the S-Pen but I'm wondering is there a specific Im missing?
[Galaxy Note II Accessories] b43k:
Now this is what I call going beyond the call, and thererfore, as soon as I'm done posting this, I'll be ordering a JLG. I was originally intending on getting a voyager 2 from x gear, but soon as I saw this post with the direct interaction, I'm sold lol! Nice!
[Galaxy Note II Accessories] JohnnyRocks:
This is just not accurate. First and foremost, as I already mentioned, I hardly EVER use the SPen. Secondly, these are not "micro scratches" that can hardly be seen. They are significant marks that are CLEARLY visible and do, in fact, affect (adversely) the visibility of the screen, especially when watching videos, etc. This is the case with BOTH my screen protector, and my wife's, and I baby my Note 2 to an extent that most other people do not. And, my wife actually uses a flip case (which provides additional protection against scratching the screen but has not prevented the JLG from getting scratched).

Make no mistake, his customer service goes WELL beyond the usual call of duty. But, the screen protector itself is vastly overrated. There seems to be more "user error" than with almost any other brand of protector I've ever installed or tried (just look at this thread), and is FAR too easily scratched.

There are better options out there, folks. Just check out the ISmooth review written by someone else on here, where they share the very same opinion (namely, that the Ismooth is a better protector than the JLG).

Unfortunately, this thread has deteriorated from what it was once (a discussion of the options out there available as far as screen protectors) to essentially a JLG promotional thread. In fact, a moderator at one point indicated that any further discussions about JLG cases (not screen protectors) would have to be done by starting another thread.

The Ismooth I got has been vastly superior to the JLG in terms of ease of install, cost, and scratch resistance, and has been equal to the JLG in terms of smoothness and clarity. And, it's ALOT cheaper.

I also think that, while overall, Scott's presence in this thread has been a positive one (because he has been able to help a ton of people by providing replacements and has addressed other customer service issues), I also think he's walking a fine line, as alot of what he is saying is simply inaccurate (see my post above about miro scratches, etc) and is, in fact, probably making other people think twice about posting something negative about JLG for fear that Scott might chime in.
[Galaxy Note II Accessories] dtziheucdavis:
What is this awesome 3m product?

---------- Post added at 05:29 PM ---------- Previous post was at 05:26 PM ----------

Oh wait sorry, found it... Vikuiti
[Galaxy Note II Accessories] stu5797:
I am really enjoying my tech armor. I highly reccomend it! Glass feeling and you dont know its on. I have not tried scott's product but would love to in the future. I appreciate his input
[Galaxy Note II Accessories] twe90kid:
I would have to side with you on the issue. I personally have micro scratches. Scratches are scratches, but the BS that Scotts says, "Those scratches can't be seen with screen on, or they will disappear" is flat out bogus. I've also posted couple times in this thread with my previous experience. I've had horrible micro bubbling underneath the protector which I can say it's 100% adhesive problem. Scott didn't admit and say it's caused by scratches.

To each their own... I did replace the protector with 50% off (not going to lie), but I'll definitely try something else because you can't be fooled twice. oh btw, the replacements are fine so far. no bubbling, no dust behind it. but 1-2 scratches. :good:

It's also funny that Mods chime in to every other thread except JLG. I'd start flagging advertisement post because we don't need this on the forums.
[Galaxy Note II Accessories] SSHGuru:
Actually I wasn't going to reply to your post and defend the brand because that would be outside the bounds of customer service and not appropriate.

I still won't. This is a forum and other people have bought the product. If they want to respond they can.

I do a tremendous amount of customer service on XDA and I've spoken to the mods and am aware of the line.

If someone wants to buy it they can - if not and they want an iSmooth that's fine. I actually think iSmooth is a good company.

Scott
[Galaxy Note II Accessories] royalh:
Pics of said scratches?

I've had my JLG replaced twice by Scott with no problems. First time cause I got it off of Amazon and they sent one that wasn't sized properly and second time cause I bent the protector and put a kink in it. .. both replaced by Scott without question... so I've used 3 different screens now and in all 3 cases, I have NOT experienced any of these "micro scratches" that you are complaining about... All 3 were/are smooth as glass, and I DO put the phone in my pocket, sometimes with keys even... seems to me that unless more than 1 or 2 of you start reporting this so called problem ( with pics ), it's strictly user error...

Sent from my Giant i317 Pocket Monster!

---------- Post added at 09:36 PM ---------- Previous post was at 09:35 PM ----------

Pics or BS...

Sent from my Giant i317 Pocket Monster!
[Galaxy Note II Accessories] crzycrkr:
There are some pics in some of the threads. This discouraged me from trying the JLG

Sent from my SGNII
[Galaxy Note II Accessories] twe90kid:
Sure
[Galaxy Note II Accessories] JohnnyRocks:
Multiple people have posted pics, however, the "pics or BS" comment is both uncalled for, and completely out of line. First and foremost, I could not possibly care any less as to whether or not you believe that I have scratches on my JLG, so, I have no real reason to post pics. I have no vested interest. I don't have any horses in this race. I chimed in with my experience. You can believe it, or not, and, to be honest, it's the same to me whichever option you choose. I won't post pics, mostly cause I don't have the time, and also because I HATE being told what I have to do. So, I guess "BS" it is.

By the way, do you now believe the scratches are there, now that someone else has posted evidence? Not sure what you think anyone on here has to gain by posting a negative experience, or why you would call someone out DEMANDING proof, as if it were due or owing, but, you are WAY out of line. Would LOVE to see your comments now that someone has, in fact, given in to your demands for proof.
[Galaxy Note II Accessories] SSHGuru:
It's not necessary to fight over this,

Buy the protector you like the best.

I am very fair when it comes to replacements - I replace even the people on the XDA forum's who may not say the best things.

There are a ton of different brands of protectors out there. I like the fact people post about iSmooth and others.

I've ordered iSmooth and the Victomi or whatever it's called.

In fact if you don't like JLG I would suggest you try the iSmooth. Great customer service - great packaging, cloth, dust removal stickers. Whoever is in charge of that company puts a tremendous amount of thought into every part of the package.

If people didn't post about brands they liked I would be more in the dark when it comes to the industry.

Scott
[Galaxy Note II Accessories] mingkee:
I don't like soft protector because it gives frustration when typing with Swype. In addition, the sticky feeling annoys me too.
[Galaxy Note II Accessories] royalh:
I'm looking at your pics and I'm not seeing scratches, granted, I'm looking at them through tapatalk on my gn2.. I do see what looks like Haze from a fresh install though. ..as well as a couple what look like 'bubbles" from particles under your protector. .. Not sure what your black Spots are in a couple pics (maybe a polarization issue or excess moisture?)... If the hazing is what you're referring to, then this is normal and as the instructions say, will disapate in a few days once the residual moisture evaporates. .. The bubbles at the edge of your screen are user error in not cleaning your screen well enough. ..

What's actually out of line Is for you to 'call out' the vendor by saying what he's saying is not true - basically saying he's a liar. and doing so without any proof to back up your statements is invalidating your claim. As for "demanding" that you post pics, my post to YOU was a question; "pics of said scratches?" Your reluctance to backup your negative statements again makes your claim less than reputable.

Everyone needs to remember, that actual "scratches" can be felt with your fingernail or spen And will cause your nail or stylus to catch as it goes over the screen... marks that show up UNDER the screen and don't result in an actual deformity to the surface of the protector are some type of compression change to the material under the top layer, maybe the adhesive Layer? This I see myself, but as Scott says, they do not affect visibility when the screen is on.

I do not "have a dog in ths fight" either, however I feel the need to "call out" or rebut negative comments that I feel are unfounded or unsubstantiated - as yours are. the only experience I have are with the 3 different protectors I've personally used and have not experienced any if these micro scratches you claim to experience. And as I'm tougher on my phone than you, by putting it into my pocket with keys, I don't see how you could have these problems.

Sent from my Giant i317 Pocket Monster!
[Galaxy Note II Accessories] lovekeiiy:
Whoa now fellas. Calm down. I purchased the JLG SP and it's worked well for me.

The only thing I don't understand is how people say the SP is overrated. I think this is more based on expectations, than anything Scott has said. Some of the numbers he gives, like many, I hold some skepticism like the twenty percent smoother. What I took from those numbers was more that the protector should feel very smooth similar to the original glass. He never said the protector was industructable, even when properly installed. And I've seen Zagg Invisishield actually get a tear when I drop my Blackberry.

The JLB SP does its job and protects the original glass. It's not the holy grail of SP, nor is any of them. It has it's pros and cons. Have to think about what you want from the SP and what side effects having it bothers you least. If JLG doesn't meet it, then you shouldn't get one. The nice thing, there are several options as this thread has shown.
[Galaxy Note II Accessories] royalh:
My guess is that the jlg provides increased protection from breakage because the film is bonded to the whole glass (via the adhesive) which helps "hold" the screen "together" in times of impact (increased surface tension)

Sent from my Giant i317 Pocket Monster!
[Galaxy Note II Accessories] lovekeiiy:
I would assume same thing as well. The extra shatter protection is nice, but wasn't my priority. I suppose I'll appreciate it more if I every drop something on the phone's face. I haven't does this to any of my phones yet.

I wasn't something to protector the screen from scratches from everyday use, the occasional drop, and worked well with the Spen. After using Inivishield on various devices for four plus years, I learned stuff like this have their quirks; the inviishields kept peeling up and getting dirt underneath for me, but did protect the screen. The rainbow effect doesn't bother me because I don't care about it when the phone is off, and you don't see it when it's on. I got some dust on it when installing, but it's on the edge and I can't see when it's on, thus doesn't bother me; although I do have a long term concern about it being a dirt underneath spot that could spread. It does feels very smooth similar to the original glass and the Spen works with it very well.
[Galaxy Note II Accessories] SSHGuru:
With a film called Just Like Glass my focus is feel and visibility.

However it's nice to have something that protects from drops as well.

https://www.youtube.com/watch?v=bm_C9ZfUh7k

I did this myself after someone wanted to see a test. That's a glass puncher I am using. Here is South Florida we have what's called hurricane glass. That means that if there is a fire and the doors are all glass the firemen cannot get into the house because the glass is so strong.

They carry these glass punchers to put a crack in the glass so they can then break through it with a sledgehammer.

The reason the glass is so strong is because it's two layers of glass - each 3/16 of an inch and in-between hurricane "plastic" very similar to what we use.

Originally they used one 3/16th piece of glass with the plastic in front of it. It worked very well but when cleaning it, it scratched. To solve that they put it between two glass pieces.

The plastic they use is much more similar to one of the films that we would consider "sticky" since the feel didn't matter as much. I could put my fingernail on it and make a dent that would go away.

Scott
[Galaxy Note II Accessories] twe90kid:
u can think what you want. haze from my knowledge doesn't go in lines.
[Galaxy Note II Accessories] crzycrkr:
I'm not sure what he's looking at. I'm looking at the pictures through tapatalk too and can clearly see scratches in most of your pictures. Seems like a very good screen protector, but easily scratched is a no go for me personally

Sent from my SGNII
[Galaxy Note II Accessories] royalh:
yeah you guys are right - I looked through my pc and see the lines that you're calling scratches - but again, to my statement above, can you Feel these "scratches" with your fingernail or spen? If you can, then yes they are scratches, if you can't and the screen is still smooth, then these aren't really scratches in the traditional sense, they're some kind of distortion to the under layer(s) - either the lower plastic film layer or even the layer of adhesive... I have these under layer marks too...

Sent from my Giant i317 Pocket Monster!
[Galaxy Note II Accessories] Evermind10:
there is actually a jlg review thread, complaints and raves for jlg should go there guys.
[Galaxy Note II Accessories] twe90kid:
So are you admitting you have adhesive problems as well? Lol

Does it matter? Seems like moderators aren't doing there job anyways. You see Scott posting everywhere about his protector and his ultra cases. He's promoting ultra cases by jlg under that case thread which is for ultra thin case.

Sent from my Galaxy Note 2!
[Galaxy Note II Accessories] JohnnyRocks:
Royalh is blinded by some sort of devotion to the brand that I don't quite understand, even when presented with evidence of scratches, and adhesive issues. No point in arguing with him. He's the type that will argue to his death that the world is, in fact, flat, and the sky is, in fact, NOT blue.

And, for him to say that without pictures, I don't have a right to post my opinion about a particular product is asinine. I have no obligation to post anything, as this isn't a court of law where I'm trying to prove something. I posted my opinion. Namely, there are better, and cheaper alternatives out there as far as screen protectors go, and, I posted my reasons. Others have, in fact, posted visual proof of some of the reasons that I gave, and, despite said visual proof (proof which he claims not to be able to see, but which is CLEARLY visible in the pictures), he continues to deny the claims of scratching, and bubbling.

World is round, brother.
[Galaxy Note II Accessories] SSHGuru:
I recall sending you new protectors - did I do that? twe90kid

Other than following me around from thread to thread on some warped mission to get me banned what else is your purpose here?

I've talked to the mods several times and as long as I'm answering questions there isn't a problem.

---------- Post added at 03:45 PM ---------- Previous post was at 03:29 PM ----------

I've asked a moderator to look into this.

I don't spend all of this time on far more than this thread doing support to be attacked.

I can just as easily not do it and have more time on my hands.

I don't believe that's what the majority of people want.

Scott
[Galaxy Note II Accessories] Andy:
Thanks for the vote of confidence.

As Scott has mentioned, he is well aware that he is not allowed to plug, sell, promote, link to or in any way endorse his own products.

We know that, he knows that, and you should know that. If you see him selling, report it and we will take appropriate action.

Scott provides something here that you rarely get elsewhere. Quality, personal support. That's all he does here. He supports users that have problems, issues or questions.

Now, if you have an issue, be an adult about it. Otherwise you're not going to get any help.
[Galaxy Note II Accessories] donec:
When you feel you need to make a comment to particular someone and your comment does not follow the thread you should use a personal message to that person so you do not hijack the thread. I did not use a PM because there are too many people trying to hijack this thread.

I have never used a screen protector and found this thread and started reading it (big job) in hopes of learning but I jump down to the more current post and the thread is lost. Let's get it back on track.

What is the best Screen Protector for the Note 2?
[Galaxy Note II Accessories] kms108:
There is no such thing as the best, people have different requirements, but I personally like glass protectors, and with the present phones like s3 and note 2 with curve screen, I want full coverage, whiles some people don't.

This is what I have, it's not very clear, it's a glass protector and i'm happy with it.
[Galaxy Note II Accessories] royalh:
Does this cover the entire screen and follow the curve of the screen? Glass protectors are another option I'm looking into. ..

Sent from my Giant i317 Pocket Monster!
[Galaxy Note II Accessories] donec:
Everything anyone post about whether something is best or not is just their opinion so it stands to reason that if someone ask on a forum as to what is best they are asking for opinions.

I have never seen a glass protector that followed the curve of the device.

You don't say what brand of protector you have or where you got it?
[Galaxy Note II Accessories] joogle:
Need some help guys, I've read a lot of pages but I get my Note 2 on Tuesday need a screen protector.

I've used Zagg and Skinomi primarily before and have loved both.

With Note II since the S pen issue has come up it seems people are buying iSmooth and JLG which has a member providing customer service here.

Need feedback, what's the bottom line in terms of protection and smoothness.

Thanks!