[Verizon Samsung Galaxy S III] Thalinor:
FYI: I can confirm this too. Probably due to the crapple i****, but its worth noting they are also going to try and deny a swap to a different Android device as well.

A month ago I was told I would be able to swap out my device for any other I wanted; if the new device is more expensive I would pay more, if it was less I would get money back. Last week however I called Verizon just to check on things and they changed their story. I figure I am in for an argument when I try and do the swap out. The grounds for the swap are poor reception which has been confined as a "bug" by Samsung. They say they are working on a fix, but the G Nexus had **** reception which still has not been fixed eight months later, and the GS3 uses the cell same receiver, at least thats what I am told. A Verizon field rep came to the house and reported back service in this area was fine but this device (he had a test one) was a total POS when it came to reception. I have been with verizon for 10+ years and never had so many dropped calls and dead zones. My Data speeds are bi-polar, going from ~39 MBPS next to a VZW tower, down to a few KBPS when I go about 1000 ft away from the tower. Verizon tech support said they can see the increase of dropped calls and poor data speeds on my account, which is why they offered the swap. I am waiting for the Droid Inc X because nothing else out now has 2bg ram.

When you add poor reception to the long list of other issues, I can see why people are jumping off this sinking ship.

I used to keep my Droid X & X2 in a car dock mounted on the windshield and audio out through the earphone jack to the car speakers. No ext mic or BT headset was needed for people to hear me and no once did anyone ever complain they could hear themselves through the phone echoing. I can no longer do this now that I have the GS3.

The audio processor for the US versions is total ****. The international version has a different audio processing chip which is MUCH better and you can HEAR the difference not only with headphones, but with car speakers through headphone jack, and even the phones built in crap speaker. Volume levels suck, and while it is ok when just using headphones, if you use the device in a Car Dock plugged into your car speakers, you will find you have to turn up the volume on your car stereo much higher then other phones. Noise cancelation is horrid; people on the other end of my calls can hear themselves echo if I use the device in the car with audio through the speakers. The mic sensitivity is no where near good as Motorola phones. I can no longer use my phone for voice calls hands free when its mounted on the dash because the mic's do not pick up my voice more then 2 feet away from the device. When using video conferencing apps like Tango or GChat, I have to hold the phone close to my face or the other party can't hear what I am saying. While my other Android devices did not have forward facing cameras, I did test out these apps using just the rear camera and I did not have the same issue. Samsung phone hardware just blows. They are cheep, the whole device is cheep garbage quality with garbage internal components. They wanted an inexpensive phone and they got it by putting in garbage components to save money.

Its ironic that a company that makes such amazing TV's could totally screw up the screen on the GS3. The phones display PPI are awful compared to other premium devices and pentile is such garbage old technology. There alr also widespread manufacturing defects in the screen. I have checked out

seven

different GS3's, not just Verizon but on different carriers too. All of them have visible screen manufacturing defects where when the screen is set to medium or higher brightness, and you are looking at a black backdrop, you can see these black waterspots. Its the glue they used under the **** pentile display. Thats what happens when you rush out 10+ million devices using cheep labor. I love Samsung TV's but I will NEVER buy another Samsung smartphone.

Combine all of this with Verizon's encrypted bootloader, annoying Wi-Fi popup, S-Voice interface forced instead of Googles Voice Command interface, and Verizons spyware Backup Assistant / Mobile Hotspot emended into the system menu and you have a subpar POS device.

Yes, you can Root and Rom to fix the software issues, but the hardware ones will not be fixed by a 3rd party Rom or software update. Verizon knows this device is a POS and they know they have completely messed up the software side, in fact while they say the Wi-Fi popup is a "bug" we all know Verizon is a bunch of scumbag liars.

This is why people are returning the device; the abuse is by Verizon on its customers.

EDIT: I made it very clear with Verizon that I will NEVER use an Apple product due to the fact they are criminals who violate the US construction and civil rights. They said they are no longer swapping devices for any manufacture, not just Apple. This has nothing to do with the 15 day return policy, just the policy where Verizon will swap your phone if you have known issues they can't fix. It used to be the 3 strikes swap, where if you had to swap the same device three times you could pick a different one.