yashsingh1/xdaforums huggingface dataset:
[Verizon Samsung Galaxy S III] sRDennyCrane:
A friend of mine just got a Note 2. Then, SUDDENLY, I get this feeling like my S III might want to overheat if I run a game like GTA III.

I DESERVE A NEW PHONE!!!
[Verizon Samsung Galaxy S III] josh995:
Care to elaborate?
[Verizon Samsung Galaxy S III] Slacker101:
They have committed various frauds that get over looked. The most substantial being the photoshopping of images used in a German (I think that's the correct country, it was a while ago) case where one of Samsung's phones looked too similar so they wanted it banned.

Sent from my tin can using a string.
[Verizon Samsung Galaxy S III] josh995:
That doesn't explain how Apple has violated the U.S. "construction" (I'm assuming he meant constitution.)

I get not liking a companies product, or a company in general, but Apple has not violated the United States Constitution. That's a ridiculous accusation.
[Verizon Samsung Galaxy S III] bond32:
I think you're forgetting what you're asking for. You are asking for Verizon to essentially provide you with a free upgrade. You are wanting them to eat the costs of giving you the latest and greatest tech. Now you can make the argument that you get crap signal, bad battery life, screen dies, etc but all of those you could have decided in the 14 day return policy so if you're unhappy with the Gnex or Razr why didn't you just return it?
[Verizon Samsung Galaxy S III] eman3316@optonline.net:
That wasn't the point. I was just saying that being nice won't always get you what you want. Nothing to do with the 14 day return policy or which phone is better.
[Verizon Samsung Galaxy S III] huedawg:
Reading this entire thread made me "fall off the wagon" again ! Cheers ! :beer:
[Verizon Samsung Galaxy S III] Slacker101:
Pretty much, I was just explaining the fraud. Ignoring the other ridiculous part.
[Verizon Samsung Galaxy S III] ihavenewnike:
One of the trouble tickets opened in my area states that by December 31 there will be a new cell tower near me. I live literally 200 feet from where they say it will be
[Verizon Samsung Galaxy S III] pdinphx:
Great news! You'll get blazing 4g speeds and that third arm you always wanted!
[Verizon Samsung Galaxy S III] Xmeoff:
This is definitely a thread gone awry
[Verizon Samsung Galaxy S III] sRDennyCrane:
Like someone else in this thread, I had a Razr Maxx and I loved it. Until the screen started glitching and they sent me a replacement in which the mic barely worked, and after the ICS update, I lost Flash video. So, after talking to customer service, then tech support, then tier 2 tech support, and finally, her talking to her supervisor, they agreed to send me an S III. I was very polite, but insistent that I had purchased a phone that they STILL advertised as having Flash, that they broke with ICS. As I needed Flash to access databases for work, I needed another phone. It took a couple days and a few calls, but I have a phone with Flash again. For people trying to scam their way into a new phone, I hope VZW comes down on them like a hammer...but when there's legitimate need, I've found them very helpful.

I was kinda curious about this one, too...
[Verizon Samsung Galaxy S III] Slacker101:
I can't say I've ever scammed my way on to a new phone, I just had terrible luck. My father and I both started with fascinates and then even after several replacements started missing calls but never actually got a missed call notification and they just went straight to voicemail. Naturally my mother thought it was a ploy against her or something so after explaining the problem they agreed to move us to a charge (the issue was actually documented in their system and apparently it was Samsung's recommendation for the problem). After that we were sick of dropping data non stop and after once again several replacements ended up with Rezounds. His worked perfectly, mine was another story. I went through around 7 (most of them were obviously broken even when looking at them in the box, obvious screen defects/scratches and then the infamous portable heater (hit 127 degrees Fahrenheit and I was like yeah.... no). Funny thing is he still has his original and never had an issue at all with the thing. I'm actually jealous. Anyway I got moved to a Galaxy Nexus and despite the terrible battery life and going through three replacements (due to yellow tinting or the infamous black blotches when the screen goes black) love the damn thing. I actually used it constantly unless I needed my s3 (usually when working or away and I needed the extra battery life). Although now that CM10 is mostly stable on the s3 I just keep using it. My only gripe with the s3 is that the audio playback quality is horrid. Every other phone I've had is far superior. It's very disappointing. Anyway when you ave legitimate issues they are extremely accommodating!
[Verizon Samsung Galaxy S III] shangrila500:
They really are super accommodating when its a real issue. I was one of the RAZR owners who got them to trade my 2 RAZRs put for GS3s. I just called and told them exactly what was going on, the ICS update made my phone a useless overheating paperweight that only lasted 2 to 3 hours, this was the MAXX, and the first guy I talked with said that all of the issues I was experiencing was due to the update and asked if i wanted to trade for GS3s. It also might've helped that I paid full price for my 2 RAZRS too.... You just gotta get to someone who knows their **** and is willing to help

Sent by one of my many Anthromorphic Personifications
[Verizon Samsung Galaxy S III] ihavenewnike:
If you feel you really need a new phone, call back. I spoke to one rep who was gonna send me the same device. I said " I'll think about it" and hung up. Called back right away. Rep then told me about galaxy note 2.
[Verizon Samsung Galaxy S III] deymayor:
I had the Nexus, swapped it to a Razr Maxx then got this GS3. Note 2 looks sweet but the size is always a big compromise. This one is just perfect for 1-handed operations and never had any dropped call. JB Rom made it snappy and eliminated the annoying quirks of ICS.

Sent from my Verizon Galaxy S3
[Verizon Samsung Galaxy S III] JBO1018:
Does it have Verizon branded on the home button?
[Verizon Samsung Galaxy S III] Biker1:
The issue is that when the Manufacturer and/or the Carrier Know their is an issue with either the Device and/or the Carrier, they Better start coming out and letting Everyone Know, so we don't have to Post about it Hundreds of Thousands of times guessing about what the issue is, and what is Causing it.

This Cat & Mouse BS is really BS!

Customers are paying Thousands of Dollars in many cases regarding Contracts, and Don't have the Time or the Resources like the Big Corporations do, to F around.
[Verizon Samsung Galaxy S III] eman3316@optonline.net:
Funny, if you were really a Verizon employee you would know they never carried the S2.

Also, the GNEX was plagued with issues on Verizon. Ever think the reason people tried getting it replaced when the S3 came out was because Verizon did not carry any other phone that was considered comparable to the GNEX.
[Verizon Samsung Galaxy S III] tonu42:
Just another thread about people abusing verizon's previous policies........ I applaude verizon for preventing so much obvious fraud because people exagerate the hell out of things because they want free upgrades.

I mean lets be honest here people who go through 15 phones just want the latest one.............
[Verizon Samsung Galaxy S III] SilentO:
Wtf do you mean by getting the feeling. Either its or it is not. Stop with this unethical behavior
[Verizon Samsung Galaxy S III] TheDiabolicaL1:
Time to replace the batteries in your sarcasm detector.

my tapatalk signature sucks more than yours.
[Verizon Samsung Galaxy S III] sRDennyCrane:
Wait, if he was using his S III, maybe he has a defective sarcasm detection circuit in it!

HE DESERVES A NEW, FREE PHONE!!!
[Verizon Samsung Galaxy S III] musclehead84:
I want one how do I do it? Lol. Its amazing how the note 2 Comes out and alot of people have reception problems that only the note 2 will fix. Lol.
[Verizon Samsung Galaxy S III] ahfu25:
Damn this thread really got crazy...lol
[Verizon Samsung Galaxy S III] 1ManWolfePack:
Unethical madness!!!! LOL!!!!!!!!
[Verizon Samsung Galaxy S III] dcowboys2184:
You ppl don't know how to act when it come to getting free things
[Verizon Samsung Galaxy S III] 1ManWolfePack:
Exactly. You keep your friggin mouth shut about it. That's how free stuff goes away....

---------- Post added at 09:46 AM ---------- Previous post was at 09:45 AM ----------

Just immortalizing this in case you edit it. Lol.
[Verizon Samsung Galaxy S III] ooofest:
Ugh, THANKS button should not be so close to the QUOTE button.

I don't agree with your above statement, at least for people I know. But, then again, most people I know were adults before cellular phones became popular.

- ooofest
[Verizon Samsung Galaxy S III] blestsol:
Impossible! Everyone is trying to commit fraud and no one has real issues. I know my issues were solved once they gave me a s3. And good call on the s2. I read that like.

:confused:
[Verizon Samsung Galaxy S III] Longwayii:
You really had me going til you said s2<~~~~~epic fail:thumbdown:
[Verizon Samsung Galaxy S III] droidstyle:
as much as verizon charges for service, loyal customers should be elidgeable for 1 free device per line a yr...the 2yr contract is bull****! verizon and most carriers release new devices way to fast and within a year, your fancy new smartphone is considered a dilapidated pile.
[Verizon Samsung Galaxy S III] sRDennyCrane:
Everyone who noticed that S2 comment... GREAT catch. I just don't get why people misrepresent themselves online. Just remember, though- you can be the guy who runs the vacuum cleaner after hours and still be a "Verizon employee". I remember a few years back when someone on a forum talked on and on about being NYPD and working the day of 9-11. Turns out, he was a plumber who worked for NYC at NYPD stations. Sigh...

---------- Post added at 10:30 AM ---------- Previous post was at 10:26 AM ----------

Seriously? Do you know how phone subsidies work? The S III is a $600 phone. When you buy it for $200, Samsung still gets $600. Verizon ponies up the rest. They make it back with your $100-$150 a month bill. And it takes time for that $200 phone sale to turn profitable. So, you're saying a free phone a year? Ridiculous.

And, for the record, you can have a 1 year contract if you want. The phones obviously cost more because they're not going to get assured payments from you to make up for the subsidy.

And, you can just buy the phone unsubsidized... and have no contract. $600....
[Verizon Samsung Galaxy S III] droidstyle:
Yes Seriously!!! I know how subsidies work, I have been a verizon customer for 13yrs. I pay 200.00 a month since 1999. I figure that equates to somewhere around $30,000 dollars I have paid verizon in that span of time...so yes a 600 dollar phone is a drop in the bucket...thats a inflated price anyways.
[Verizon Samsung Galaxy S III] eth3rton:
If you are coming from the GNEX then all you need to say is the GNEX is a 32gb device and you would like a comparable model S3. If they decline speak to a manager. They'll give you one...
[Verizon Samsung Galaxy S III] bond32:
You guys are unbelievable. Trying to exploit these ridiculous claims just to get a free upgrade. And like someone else said if you go through 7 devices, maybe you should really ask yourself if you even have the ability to use a smartphone...
[Verizon Samsung Galaxy S III] fix-this!:
verizon must not make a ton of money off these phones because i received my brand new gs3 for free due to continued billing issues. but yeah i had them give me a razr maxx for a fascinate before, didn't even ask, it was offered. :laugh:
[Verizon Samsung Galaxy S III] eth3rton:
That would be excellent customer service you are referring to... speaking of which Verizon is on the decline. I am sure most Verizon CSRs feel the same way as you do and treat their customers as if they are the enemy. I'm not sure why you would want to work there with your current attitude.

Verizon will be faced with the cold hard facts when companies like Straight Talk get their momentum. ST has came a long way in the past two years and with a unlimited everything plan for $45. Verizon might want to take notice. Especially now that you can take your ATT phone and use their sim's. All they needed was a better selection of phones...

YOU have no idea what the customer uses their phones for... stop trying to pretend like you do. Bottom line is the customer pays for a service from Verizon and its up to Verizon to provide the quality of service they promised - yes promised... Take a look at their commercials if you doubt Verizon's arrogance...
[Verizon Samsung Galaxy S III] bond32:
This is different... I mean if they throw one at you then take it. And yes I think they don't make much, if anything off this with the exception of providing the best customer care.
[Verizon Samsung Galaxy S III] sRDennyCrane:
I believe the average VZW bill is somewhere around $125/mo for a smartphone after all taxes and fees and such, so we'll go with that number. $200 must have more lines or packages added in.

So, you feel you're entitled to a free top of the line phone every year. If you get that, everyone is entitled to that, too. How can Verizon stay profitable doing that? They're a business, not a non-profit charity. They have one responsibility- earn a profit for their stockholders.

So, you've been a customer since 1999... I've been buying gasoline since 1982. I think I'm entitled to a few months of free gasoline a year because of how much money I've already given them.

Anyway, the average 2 year contract contains ~$18 a month covering the subsidy. This $432 plus the $200-$300 you pay for the phone goes to the manufacturer (Samsung, Apple, Motorola Mobility, etc). They do not make profit from this. They make profit from the remainder of your contract's monthly cost. Eliminating all the fees and taxes, the typical cost is $100 a phone. Take the subsidy off, $82 goes to Verizon. That covers the Verizon stores, their staffs, phone customer support, phone tech support, their online support, the actual folk who work with the manufacturers to develop the VZW versions of each phone, the people who maintain the wireless network, the people out there putting up cell towers and repairing them, yada yada yada.

All that has to be paid for and STILL garner a profit for the companies investors.

And you feel you're entitled to $600 a year in equipment given to you?
[Verizon Samsung Galaxy S III] droidstyle:
i dont care what the average price per month is, thats not the point!!

all verizon has done is raise the price and cut back features...they use to offer a free device every 2 years with the new every 2 program, data was unlimited, the company in general was more flexible. Verizon is greedy and thats the bottom line.

In regards to your comment about gasoline. hell yes i feel entitled to alot more than a couple gallons lol. as much as they are inflating the price, we all should get free gas for a year.

I dont know about you but im one of those individuals that is tired of being ****ed over by some big company trying to monopoly a product or service! im not sure why your nut hugging a company that clearly gets away with **** they shouldnt. the only reason im still with verizon is because the do have the best network, other than that they suck donkey ballz!
[Verizon Samsung Galaxy S III] tonu42:
Your exactly right, if it takes 15 phones to "work" I bet it worked at least the second time, if not the third replacement. But some guy said it took him like 15 phones til he got one he said "worked" only 4 upgraded phones later....
[Verizon Samsung Galaxy S III] sRDennyCrane:
You should probably calm down a notch so we can have a civilized, adult conversation... i.e. stop throwing the masked and unmasked vulgarities around XDA.

First- the "free device", you're referring to was the New Every 2 program. It's value was up to $100. So no, even if it were still around, you're not getting a free Note 2 or S III. It was a $100 credit toward a newer phone. Now, it's down to $50. That doesn't bother me. I bought a $300 phone on the VZW leap year sale for $100 off. They have sales all the time. You should look for them.

As far as the gasoline analogy, I see illustrating absurdity with further absurdity didn't work. Never mind.

Now, your claim that Verizon is a monopoly? Ummm... Sprint? AT&T? T-Mobile? Hello? You have a lot of cellular choices. If you're so upset by Verizon, you should probably go to another carrier. You can even keep your numbers.

Regardless, nothing you ranted about has disproved the facts I gave.

---------- Post added at 02:57 PM ---------- Previous post was at 02:54 PM ----------

Spot on. As I think back, in 20 years, I've only warranteed out a phone 5 times. A Moto Q twice a Droid X once, and a Razr Maxx twice. User error has to be HUGE at any cellular company.
[Verizon Samsung Galaxy S III] droidstyle:
im not trying to disprove anything you said...lay off the 5hr energy or whatever it is thats got you hopped up! i can gurantee you that more folks out there understand and feel the same as i do. not to many folks are in these forums ranting about what a fine company verizon is. the bottom line is verizon makes plenty of money on the plans alone, they could easily give the device away....i gurantee they did not pay 600.00 for each s3, thats absurd! a two year contract would cost a customer 3000.00 over the term of the contract and they are selling the device to the customer @ 200.00. I wouldnt doubt one bit if thats verizons COST! so yes its a drop in the bucket compared to what the make off the contract. im sorry you dont like my opinion, but it is what it is...im done with this subject!
[Verizon Samsung Galaxy S III] piiman:
Fyi its 30.00 now and then they charge you a 30.00 fee for using it! Wtf? Vzw does suck balz
[Verizon Samsung Galaxy S III] sRDennyCrane:
No, you should probably research how phone subsidies work. Case in point- when the iPhone 4s came out, Verizon didn't hit their profit targets because of all the subsidies they had to pay to Apple. When Android (specifically, the 4G LTE line) surpassed iPhone sales, Verizon made more profit... because their subsidies were lower than Apples.
[Verizon Samsung Galaxy S III] Slacker101:
For some people I would agree although look at what has been happening with the GS3 replacements. Even reputable members have had ridiculous numbers of CLN replacements, some as many as 8 before getting a clean one. The CLNs are what they sound like, refurbished devices. Most phones with AMOLED screens have had terrible reputations for CLNs go look at the nexus forms and see all of the people that have had to contact Google or their carrier (if looking at the CDMA models). It's an actual issue. I'm not saying people aren't picky, they are, especially XDA members. People here see the dreaded black splotches and send it back. The average user would probably go "oh that's odd, oh well" and let it go.
[Verizon Samsung Galaxy S III] ooofest:
In context, I'm not terribly worried about their profit targets, as the entire market/stockholder gambling arena has rather large thumbs on the scale and those targets aren't terribly meaningful at our level, IMHO. Verizon is looking at double-digit earnings this year and record margins - they aren't hurting, even with inclusion of the iPhone in their lineup (which has sold below "analyst expectations" - oh, boo).

For that reason, I find this entire line of argument on all sides to be a bit beside the point of what price is worth the level of services they provide to mobile consumers. It seems to me there's more factors at play than subsidies holding them back from reasonable growth and Executive bonuses.

Note that I don't support taking advantage of Verizon by churning through multiple replacements for non-operational issues, expecting more than the credit we get for "new every two", demanding a free upgrade for whatever reason, etc. Golden Rule and all.

. . . despite my loathing of their CEO and how they have been treating their workers for awhile - I live near some fired Verizon workers who were laid off for reasons that had nothing to do with their job performance, from what I could gather. Margins were in the eyes of their Executive ranks, it seems.

- ooofest
[Verizon Samsung Galaxy S III] ihavenewnike:
I must admit. I've seen someone get a free upgrade due to lying about their device. But when it comes to the s3 that's a different story. The "NO SIM" issue has not been fixed. If someone Is TRULY having the NO SIM issue over 5 or 6 phones, and the Note 2 turns out not to have it. I would say give that customer the phone.
[Verizon Samsung Galaxy S III] droidstyle:
im sure they pay more for apple, im talking about android devices....verizon gets a much better deal on them!
[Verizon Samsung Galaxy S III] sRDennyCrane:
Yes, on an iPhone Vs an S III, Verizon pays Apple $50 more than they pay Samsung.
[Verizon Samsung Galaxy S III] ihavenewnike:
now they are saying about a month ago their was an email from cooperate saying no more for a while because it cost so much to send out alternate replacements. I asked could it be because of the new iphone 5 like you guys said, and he sad it very well could be. Should die down "in the coming months"
[Verizon Samsung Galaxy S III] apollooff320:
that doesn't make sense since the iphone 5 wasn't out a month ago.
[Verizon Samsung Galaxy S III] jasonnt:
So I talked to verizon yesterday AGAIN about my signal issue. Starting last month, they sent me a new SIM card, no fix. Then, they sent me a refurb SG3 that didn't have a power button. Then, they sent me another SG3, this one had a pink haze in the lower right. Luckily, I still hadn't sent my original SG3 back yet. Verizon suggested I contact Samsung. I did. They asked me to send my phone in to them. I got it back Friday and they said there were no hardware issues and they updated my phone to newest software version. Still, I cannot make/receive calls in my home town.

I called Verizon back yesterday. Talked to the best rep so far. She apologized continuously and asked what I wanted her to do. So, she is sending me a new Moto Razr M to use. She then made a note on my account that when either the Maxx HD or the GS3 gets a radio update that I can switch the Razr M to the Maxx HD or the GS3. I'd rather have the GS3 of course. Also, she gave me a $50.00 credit. I realize the Razr M is nowhere comparable to the SG3, but its a new phone with LTE and NFC. We shall see what happens when the HD comes out or the GS3 finally gets fixed.

-

Jason
[Verizon Samsung Galaxy S III] Mustang302LX:
I must always be lucky as well. I had my GNex from launch day till just the other week and now my wife is using it. I never had a single data drop or signal issue. Now on my S3 I've yet to see data drop or have low signal/signal issues. :)
[Verizon Samsung Galaxy S III] Janker5050:
I just got a nice white 16gb galaxy s3 from going through 4 nexuses with signal issues..and this was on Saturday..I received the gs3 today...a manager had to do it ..but if you get the right one they will hook u up
[Verizon Samsung Galaxy S III] chrisjm00:
I 100% agree, it is all in how you talk to people. I just got switched to the S3 tonight after going through multiple Nexus devices on Verizon. The proximity sensor on the device that they literally just sent me Saturday failed to work, and they are sending me an S3. I just hope they release a fix for the no sim error sooner rather than later.
[Verizon Samsung Galaxy S III] mdt73:
Agreed. I have been nothing but nice to the verizon reps on the phone. Even gone as far as turning down new S3s, turning down alternative replacements (mainly because nothing is the same caliber yet), and tonight, turning down an early termination fee waiver. I simply have them note it on my account so the next person sees what was offered and what I turned down. If they can't fix my no sim error by the end of the month... THEN I will start asking for stuff. The S3 is such a damn nice phone, I don't want to give it up, but my error renders the phone useless until the battery is pulled.