yashsingh1/xdaforums huggingface dataset:
[Verizon Samsung Galaxy S III] hchristy2013:
They're still doing replacements, neighbor had droid two g, she called and they gave her a droid four, I know it's not the gs3 alt replacement, but they are still doing them
[Verizon Samsung Galaxy S III] antawnm26:
Well, I was told I could not do the iPhone5 which i did not want anyway...I am waiting on the white droid razr hd which I hate to do but my signal strength is awful. I stay in the -114db range all the time. technician came to my house with a motorola droid razr and had 4 bars with -70db..I really like this samsung galaxy s3 but i cant deal with the signal issues all the time...
[Verizon Samsung Galaxy S III] droidstyle:
have vzw give you a new replacement s3...i have compared my s3 to 3 different razrs here at my houseand the results were;

razr's had -102db / -105db signal, my s3 -105db.

there has always been a consistency issue with samsungs hardware. some devices can tolerate alot of overclock and undervolt, while others not so much...also some tend to have better signal than others.
[Verizon Samsung Galaxy S III] antawnm26:
yes im on my fourth one...that's interesting because everyone in my house is getting better coverage and they all have moto phones some a little older though...The tech said that where im located i should be getting in the mid to high 90db
[Verizon Samsung Galaxy S III] droidstyle:
4th certified replacement or brandnew replacement? the certifieds most likely have the same problem as your oe...im sure all the returns dept does is check to see if the device will power up... if does then its inspected and shipped back out lol.

like i said i compared my s3 to my brother, mother inlaw, and friends razr...my s3 was right with them. so there are s3's getting great signal.
[Verizon Samsung Galaxy S III] antawnm26:
Def not new its a certified.....
[Verizon Samsung Galaxy S III] crazydad:
Dont know but i may have been lucky with my S3... i havent had any problems and havent returned or exchanged my s 3.. Im still on my 1st and ive pretty much rooted, unrooted , flashed and odin back to stock and still havent had any issues or radio issues.... thats why ive been wondering after reading the last 7 pages what t he hell have yall done to your phones to get those problems???? lmao just joking ... maybe if you have the sim issue you should read the instrutions on how to insert it into phone... ie not touch the connetor part!!! just my 2 to 4 cents!!!
[Verizon Samsung Galaxy S III] mdt73:
The No sim issue has nothing to do with touching the connector. It's a default error when the verizon s3 switches to CDMA. Poor coverage will bounce you off a 4G tower onto a 3G one, and something hiccups and produces the no sim error. Maybe you should re-read the last seven pages before giving us tips.

So your two cents, way overvalued.
[Verizon Samsung Galaxy S III] ncwildcat:
No sim is definitely hardware related. Got my third CLN and have no more "no sim" issues...
[Verizon Samsung Galaxy S III] Thank Me Later:
Battery is pretty decent. I came from a Razr Maxx to a GS3. Last night I was at 13 percent battery with 6 hours 9 minutes of "screen on time". It fluctuates everyday usually hovering around 5 hours give or take. It changes. Wireless radio is as good as the Maxx, I would say a little better because the "Wi-Fi" range and consistent connection is a lot better. I was surprised myself by the wireless radio. I use to have a GS2 on Sprint and that was terrible in the radio department. Then I heard people with a Galaxy Nexus were having the same type of wireless radio problems so I was a bit skeptical on getting the S3. Now that I have it I don't regret it at all. It's a WAY better phone than the Razr series. GS3 camera is a beast!! Taking pictures and videos.
[Verizon Samsung Galaxy S III] STVERDI:
How do you get a "brand new" replacement? I'm on my 4th S3 coming and I tried my a** off to get a brand new one rather than certified and they wouldn't do it. I was on the phone for hours and even went to a supervisor.
[Verizon Samsung Galaxy S III] ihavenewnike:
Yeah. They don't give New Replacements.
[Verizon Samsung Galaxy S III] tpreludesh:
I just got off the phone with Tier 2 Tech care cause I was having problems with my replacement Galaxy nexus that I got 4 days ago. It was my first replacement and they were getting ready to process exchange number 2 when I asked nicely if it was possible to have them change to a different phone. The rep was very nice and replied, "as long as its not an iPhone, she could see about changing it for another 4G LTE phone." She gave me the option of the RAZR MAXX or the GS3 so I asked for the GS3. They are overnighting it to me and it will be here by 10AM tomorrow. She did inform me that not every rep will do it and it is subject to manager approval. They are willing to do it as long as you are not doing it multiple times a year unless you really are having that many defective replacement phones. Just my $0.02 to add.
[Verizon Samsung Galaxy S III] ihavenewnike:
I NEED the note 2 if it does have the no SIM issue and has good call quality.
[Verizon Samsung Galaxy S III] droidstyle:
you only have 14days after purchase to figure out if you have a lemon...after that only certified replacements are granted unless you do some major haggling with vzw.

---------- Post added at 11:06 AM ---------- Previous post was at 11:04 AM ----------

i can about gurantee it will be no different than the s3 when comparing radios and call quality. i have never had the no sim issue...
[Verizon Samsung Galaxy S III] sRDennyCrane:
No, you just WANT the Note 2. You NEED your S III to work correctly. Let's be honest here. WAY too many people looking to get an early (and free) upgrade.
[Verizon Samsung Galaxy S III] mybook4:
All of this haggling goes away when carriers lower their monthly rates in exchange for zero subsidy. Unfortunately the carriers love their 2 year agreements.
[Verizon Samsung Galaxy S III] ihavenewnike:
I have had the s3 replaced 4-5 times due to call quality. I even had a rep call me on it and they said that they couldn't hear anything that I was saying.
[Verizon Samsung Galaxy S III] eman3316@optonline.net:
That mute button is great for fooling them! :fingers-crossed:
[Verizon Samsung Galaxy S III] tonu42:
I love seeing how people complain that after their 4th-5th phone the problem still persists such as call quality. Buddy, check your ears. Its the way of cell phones, their is going to be interference...... these are radio waves after all.........

Also, one wouldnt be posting about bad call quality in this thread. These people are here because they are sharing their stories of how they cant scam verizon to get what they want.
[Verizon Samsung Galaxy S III] ihavenewnike:
I'm just saying it is annoying to my business. Lost a customer because of it.
[Verizon Samsung Galaxy S III] sRDennyCrane:
A blonde is in the doctors office and says she's hurt. The doctor asks "Where does it hurt?" She touches her left knee and says "OW! here!" then touches her right knee and says "OW! here!", then touches her stomach and says "OW! here!". Finally she says "Doctor, what's wrong with me?", to which the doctor replies "Your finger is broken".
[Verizon Samsung Galaxy S III] ihavenewnike:
Wise words for everyone.
[Verizon Samsung Galaxy S III] ratledge:
Again, depends on how you handle it and who you talk to. I had three bad SGS3's in a row, the 3rd "CLN" phone arrived with no power button and the volume rocker fell off in my hands before I could get it activated. :crying:

I called late-night and ended up getting a CS supervisor in the Omaha office to send me a new GS3 - without really having to dance too much. :victory:
[Verizon Samsung Galaxy S III] PaulG1488:
Are you sure it was brand new? Many times they tell me I'm getting a "new" phone it ends up being a clnr,

Sent from my Galaxy SIII
[Verizon Samsung Galaxy S III] ihavenewnike:
Well if it was a galaxy s3 box it was brand new. Should come with Baterry, charger, and ear buds.
[Verizon Samsung Galaxy S III] tonu42:
Thats punishment for whining that many times. "three bad" phones? How? I seriously doubt samsung's quality can be THAT bad.
[Verizon Samsung Galaxy S III] Cheatz:
What happens is that someone has a problem with a phone. They send it in and get a replacement. The problem is that the phone they receive is a phone someone else already had a problem with and sent it in to get fixed. So you are getting a brand new phone replaced with a phone that was broken as well at some point. It's a cycle. You are constantly getting replacements that are refurbished.
[Verizon Samsung Galaxy S III] blestsol:
How is that impossible?

:confused:
[Verizon Samsung Galaxy S III] ihavenewnike:
Punishment to get a s3? I better be very naughty this Christmas.
[Verizon Samsung Galaxy S III] ratledge:
Oh, yes. Two batteries, two sets of earbuds, two boxes and all that. I've seen plenty of CLN phones. They ship with no battery or door, much less a new box and all the trimmings...

---------- Post added at 02:17 PM ---------- Previous post was at 02:11 PM ----------

It's not the phones, I think it's the "factory new" process that's hosed. I mean seriously, ship a CLN phone without a power button. You'd think they would turn it on. 1% defective would be 100,000 phones spread all around, that's a lot of defective phones, and seriously - I have a real problem with the 14-day policy. I had one just start rebooting after two weeks, at first once in a while, then in a couple of days it was every time I used it. *smh* They (both) could / should do better!
[Verizon Samsung Galaxy S III] tonu42:
Normal for android to reboot after a long period of not turning it off.
[Verizon Samsung Galaxy S III] ihavenewnike:
No p phones as good as the s3 yet. Dunno how much longer to wait
[Verizon Samsung Galaxy S III] sRDennyCrane:
what
[Verizon Samsung Galaxy S III] ihavenewnike:
To replace it with. I really Just want a working Phone. can't even make calls
[Verizon Samsung Galaxy S III] antawnm26:
Getting mine replaced wth the white droid razr hd being ordered tomorrow was waiting on a warranty replacement for three weeks. They said they would order it tomorrow and send me the shipping info..I'm just super tired of the signal issue and dropped data....Im in excellent area just dont know whats going on with the SG3. I have had four so far, my girls Motorola Droid Razr HD getting superb reception. I think i have thrown the cool factor out the window....
[Verizon Samsung Galaxy S III] blestsol:
Couldn't get them give up the Maxx HD?
[Verizon Samsung Galaxy S III] fisch2481:
I would prefer the s3 to the HD. Its all about the ram!
[Verizon Samsung Galaxy S III] antawnm26:
actually didnt think about that since i have a 32gb/64gb microsd...I should have done that though..damn mental slippage
[Verizon Samsung Galaxy S III] binkies:
Not gonna lie I chuckle everytime I see people get mad because they are getting things replaced with a gs3. I had a tbolt with insurance and dealt with the obvious swarm of issues and you know what I got to replace it: a big fat nothing! All about perspective I guess
[Verizon Samsung Galaxy S III] Addiso:
They always offer me the same phone as well even after the 5th time

Sent from my Goonified Paranoid Jelly Droid Incredible 2
[Verizon Samsung Galaxy S III] binkies:
Pretty much, just not lucky I guess. That or they just want me to pay full retail on a new phone that isn't a redheaded step child (that one most likely)
[Verizon Samsung Galaxy S III] ihavenewnike:
Well, I need to shoot someone. VZW said that I will be getting another replacement s3 but will take 2 weeks to ship.... this makes no sense at all to me
[Verizon Samsung Galaxy S III] ihavenewnike:
Called back and they trued to offer me the Maxx HD. Good trade?
[Verizon Samsung Galaxy S III] blestsol:
Hell yeah if you aren't worried about roms. I hear it's the bees knees
[Verizon Samsung Galaxy S III] ihavenewnike:
I always customize. So I'm assuming this means DONT DO IT!!!!!
[Verizon Samsung Galaxy S III] eman3316@optonline.net:
Really, what is so great about it?
[Verizon Samsung Galaxy S III] blestsol:
According to forum talk.. Since it has basically the same specs as us(without the amoled) its already snappy and with the battery... It sounds awesome to me. Just a lack of development though.
[Verizon Samsung Galaxy S III] ihavenewnike:
Thanks. Great input
[Verizon Samsung Galaxy S III] sebastianraven:
The screen is so ugly to look at... or we just got spoiled. Also, the Motorola camera can suck a big one.
[Verizon Samsung Galaxy S III] binkies:
Their stock os is kind of yuck too, but that is just personal preference. The radios however tend to be a bit more reliable
[Verizon Samsung Galaxy S III] sRDennyCrane:
My Razr Maxx was awesome. And the battery was the best out there. If they didn't break Flash in the ICS update, I'd still have it.
[Verizon Samsung Galaxy S III] blestsol:
He's talking about the Maxx HD though guys. That screens bad?
[Verizon Samsung Galaxy S III] Hades16x:
I can confirm the exact same process for me. Had an issue with my GNex where it would lose all forms of connectivity, no cell, data, BT, and even wifi wouldn't connect. A battery pull would fix it, but it started happening so frequently that I felt like I was always watching my phone boot up. Called VZW and spoke to a rep who sent me a replacement GNex. When the box arrived it had been crushed. I took pictures of the box, and called VZW and asked them what to do. They had me open it and when I opened it I found the screen crushed. Sealed the box and sent back. The next device arrived with the USB contact pins half destroyed. I called back to the first rep and told her thanks for the good effort for trying to get me working replacement. I asked her if there was anyway I could just get a fat SIM card and I'd go back to my Thunderbolt. She told me she could, but asked me to hold for a second. She came back and told me that because of my issues she's been approved to send me a different device. She said VZW has a replacement 'matrix' (second time I've heard this word, first time was for a BB Storm replacement that I refused to take). This matrix usually consists of the next-in-line phone from the same manufacturer (SGS3) and another phone from a different manufacture that VZW has had success with (Razr Maxx not HD). I told her that I've heard great things about the Razrs, but since the SGS3 is so much newer of a device I'd have to take that one.

To make the long story shorter, I eventually was sent a 32GB SGS3 in pebble blue. Although I miss my GNex, I, like many of us here, still have unlimited data. The SGS3 didn't change my data package, nor did it change my contract expiration. How can I not be pleased with VZW sending me their 'flagship' device - and I find everything about the SGS3 to be better than the GNex except the development side of things are obviously going to be more difficult.

Being patient and nice and understanding will eventually get you there - perhaps faster than being angry and trying to seek out a different device. Find a rep, get their name, and deal with them. Computers can track how long you've been without a working device, but the communication from a single rep will cause them to seek new alternatives (probably because they're sick of you calling in - haha).

$0.02

-MT
[Verizon Samsung Galaxy S III] DVS_Sokar:
I had a launch day Galaxy Nexus 32GB - It lasted 7 months before the charging port went defective. It would say it was charging even though it was not. I received a replacement Gnex and was Plagued by the data Disconnect issue and a defective motor for the vibrate function. Another Gnex was sent and the Micro SIM was replaced. The issues with Data drops was so bad I could only use the device as a voice telephone. Text message were being delayed or multiple copies were sent. I spoke with the Technician and was offered a Moto RAZR (Non HD) I indicated that I purchased my phone because of the large screen, NFC capability and processor speed. The Representative offered me a SGS3 as a replacement and I am extremely happy. ** Side Note: I never lost my temper or yelled or threatened the rep. I treated him as I would expect to be treated because in the end he is a guy doing his job. when offered a obsolete device I merely indicated that I would not be satisfied with that option. **

As of Last week I can tell you this is false. I was a Gnex user and was upgraded to SGS3 just last week. In speaking with the tech rep. He indicated that each situation is different and it's up the the supervisor to approve or reject equipment replacements on a case by case basis. They do have a restriction on "Iconic Devices" I.E. new devices that are promoted nationally such as the new Moto RAZR HD.

---------- Post added at 03:06 PM ---------- Previous post was at 02:55 PM ----------

Just my .02 cents. Things to keep in mind. You do not have a replaceable battery. Motorola is notorious about taking it's sweet time with updates so you will really rely on the development community.
[Verizon Samsung Galaxy S III] zetsumeikuro:
Did you tell them you'd drink your own pee if they didn't give you a s3?
[Verizon Samsung Galaxy S III] ihavenewnike:
Confused...
[Verizon Samsung Galaxy S III] zetsumeikuro:
I take it you haven't watched Man vs Wild?
[Verizon Samsung Galaxy S III] sRDennyCrane:
All you need to know is if Bear offers you a refreshing drink, SAY NO!
[Verizon Samsung Galaxy S III] bbeelzebub:
When you get a refurb, do they make you accept each one and send back the first one right away or can you start it up to see if the issue is fixed and reject it and send it back and have them send another if the issue appears on both?

It's been forever since I've gotten a refurb from Verizon. Not that I'm expecting anything they send me to keep a 4G signal any better, but if I get on this merry go round, I would prefer to keep my original if the refurb isn't going to be any better.
[Verizon Samsung Galaxy S III] sRDennyCrane:
They tell you to return it within 5 days.
[Verizon Samsung Galaxy S III] ihavenewnike:
You have 5 days to send it back. I usually spend a day on the other phone before sending it back
[Verizon Samsung Galaxy S III] ihavenewnike:
December second is my day. Super Visor left a message so on assume that means no going back on their end. Note 2.... is should I get the DNA. Which one has better call quality?
[Verizon Samsung Galaxy S III] rgorzkajr:
Nice way to go way off topic. They call you EPIC FAIL!!!
[Verizon Samsung Galaxy S III] sRDennyCrane:
That was a month and a half ago... And that member was exposed as a poser and has been gone for over a month.
[Verizon Samsung Galaxy S III] rlatjs17:
Now that's what you call an epic fail.
[Verizon Samsung Galaxy S III] ihavenewnike:
After a long wait. I will be getting the Titanium Grey Model on Saturday. They called Samsung and asked what device would they suggest giving out due to.my problems. Samsung said the Note 2 and VZW said OK. They also said (Samsung) that the hardware is more compatible in the Note 2 with Verizon network, than the S3 was. Interesting that they said more compatible. Why sell a incompatible phone?
[Verizon Samsung Galaxy S III] blestsol:
Are they referring to reception?
[Verizon Samsung Galaxy S III] juanzr1:
How did you get Verizon to send you a galaxy note 2?
[Verizon Samsung Galaxy S III] dbvandyke:
Update process halts at <ID:0/004> NON-HLOS.bin

Hello all,

I have a Verizon Samsung Galaxy S III, U.S.A. and I am trying to upgrade from 4.0.4 to Jelly Bean by following this process found here:

http://xdaforums.com/showthread.php?t=1974114

No matter what I do, it gets stuck at: <ID:0/004> NON-HLOS.bin

It just sits there forever, with the green Android robot "Downloading... Do not turn off target!!" on the phone. I have been able to disconnect the cable, pull the battery, and start the phone back up with 4.0.4 still installed, but cannot upgrade.

Am I doing something wrong? I have the "Developer USB Debugging" mode set to "on".

:confused:
[Verizon Samsung Galaxy S III] ihavenewnike:
I called and told them about poor call quality. They then called Samsung and they said it is a known issue. Samsung then tells VZW that the next best device to send me is the Note 2. Not in stock until next week though.

I Murder Murderers
[Verizon Samsung Galaxy S III] Team DevDigitel:
Did you atleast read this was for Sprint users? Not verizon? Maybe a hint to your issues for service try a prl swap.. or get a replacement for same model. And not to churn the bucket but look at it this way... you have a verizon lte phone that gets slow data.. youll never hit your 1gb data limit.

I 3rd the epic fail comments..

You failed to read your contract or speak your questions to a sales rep.. returns are only accepted for any carrier 14 days after active. . The contract subsidised the phone price.. now u cant sign a new contract and you have to pay retail...
[Verizon Samsung Galaxy S III] rlatjs17:
I think I'm retarded. I could have sworn tjis was about verizon not sprint. Also I don't get what you are trying to say. I'm definitely retarded.
[Verizon Samsung Galaxy S III] juanzr1:
Wow that's great, I called Verizon but they told me I would just be able to get another galaxy s3 as a replacement. I really want to try out that galaxy note 2
[Verizon Samsung Galaxy S III] ihavenewnike:
Tell them to call Samsung

I Murder Murderers
[Verizon Samsung Galaxy S III] RootedUser:
I tried to do the same thing. They laughed an said there's no way I could do that swap.
[Verizon Samsung Galaxy S III] ihavenewnike:
Dang. Again, just tell them to call Samsung. I got lucky that way

I Murder Murderers
[Verizon Samsung Galaxy S III] jjenkins2005:
I called Samsung today just to see what happened and once I explained the issue and what has been done. They told me that it sounds like the Antenna in the device was not ideal for my environment and recommended that the device be replaced with the GNII as it has a better Antenna.. Now I have the ticket number for this and I'm going to let Verizon Know when they call me back but just thought I would post here but YMMV..
[Verizon Samsung Galaxy S III] Coderedpl:
Reading these posts made me realize something, my wife has complained about signal quality and i personally noticed it when talking to others on the phone. Lots of cutting in and out and ive had some drops too. Guess i should read the forum more often. Might have to give samsung and then verizon a call
[Verizon Samsung Galaxy S III] ihavenewnike:
Exactly. They will then offer you Note 2 because it is the same manufacturer. Works but still not in stock yet. Have been calling back everyday. Will update when there is a breakthrough. I guess I will try them right now...

I Murder Murderers
[Verizon Samsung Galaxy S III] Coderedpl:
Let us know.

Guess i should check note 2 development
[Verizon Samsung Galaxy S III] AtariDroid:
I would just like to point out that the wireless radios in the GNex and the GS3 are definitely NOT the same. The GNex uses a subpar VIA chip, while the GS3 uses a tried-and-true Qualcomm chip. The difference between the two side by side is also more than obvious, trust me..I've dealt with both at once. I also had to argue with Verizon for 3 calls in 4 days, total over 3 hours, to get them to switch a family member from that Gnex to the GS3 he has now.

Getting them to switch a GS3 for a Note 2? Goo-oood luck... The Gnex and GS3 are comparable devices, not so with the GS3 and Note 2.
[Verizon Samsung Galaxy S III] MBX5T:
choice.

i prefer note 2 more..
[Verizon Samsung Galaxy S III] ihavenewnike:
In stock!!!! Should have it this week.

I Murder Murderers
[Verizon Samsung Galaxy S III] jjenkins2005:
I'm working with Chris of Verizon Executive Relations and she informed me that the NOTE II was out of stock for replacement but she did take head to samsung's recommendation... She offered me the DNA, 8x or Razr HD Maxx as a now replacement and if I wasn't happy by end of Jan that she would honor the replacement for the N2... She offered to move my upgrade date so I could upgrade for $100 which is the difference in what in S3 and Note but she said I would have to agree to lose my UL Data and I declined..